#🆘︱support

1 messages · Page 2 of 1

unkempt ermine
#

At Forced Wipe.

long dawn
#

can a teammate blow up your bed in bedwars

#

its either that or admin kicked us from the game. would like to know

unreal escarp
#

how do i see the map we voting for

livid linden
# unreal escarp how do i see the map we voting for

Heya! There is a separate voting channel for each specific server map vote. If you click on the top part of the message that says "view on rustmaps" you are able to view more information in regards to that specific map

unreal escarp
#

Nat i see the maps but its not letting me see any maps

#

ah a setting wasnt let me see them thanks

jovial falcon
#

Can someone check tickets?

crystal herald
#

how can i apply a whitelist?

hazy sand
#

On the Rusticated website

hazy sand
stray dagger
#

What time zone is the wipe happening at?

#

It only says 11:00 AM on this discord

harsh harbor
exotic pivot
#

will Eu trio monday wipe on 8th (monday)?

crystal pebble
#

Today and Monday

exotic pivot
#

thx

ruby dove
#

AU creative server actively dying

icy dragon
#

fix the fucking au creative bro

#

for the love of god

harsh harbor
#

Creative is getting some love soon we are gonna really try to fix her up

ruby dove
harsh harbor
#

That's the goal

full parrot
#

@admin vpn ban

#

i need help

dusty elk
#

Is it by design that server events keep happening at the same time? Cargo, apache and chinook are usually happening at the exact same time on 2x trio (sat & tue wipes). So you can just pick one to participate in and then try to find something interesting to do until the next wave

harsh harbor
#

It's not always at the same time it's once in a while

#

Example cargo might be every 3 hours but heli 1 hour and 30 mins

dusty elk
#

It would be more fun if they were staggered. I've been watching this for a few weeks now and they occur simultaneously far too often, imo. Even your example means that every cargo spawn is happening with apache. I was JW if that was by design because it seems to happen more often in this server than others

full parrot
#

@harsh harbor

ionic walrus
#

Is EU 2x monday coming online before wipe ?

plain temple
#

when is the wipe?

livid linden
#

If you need a vpn whitelist you can also appeal at the site listed above

full parrot
#

I submitted an appeal and admin didn't reply to me

livid linden
#

You will have to be patient and an administrator will look into the ticket as soon as they are available!

full parrot
#

ok,thx

quartz turret
#

Whens force?

ionic walrus
#

6 hours

quartz turret
#

ty

livid linden
plain temple
#

Do the monday servers also wipe today or no?

livid linden
jovial grotto
#

how do i get vpn whitelist

full parrot
#

What are the rules for obtaining a white list?

#

Admin told my friend that he couldn't get the white list

livid linden
ionic walrus
#

Is EU 2x monday coming online before wipe ?

livid linden
livid linden
full parrot
#

What are the rules for obtaining White list

livid linden
full parrot
ionic walrus
full parrot
#

This is my friend's Steam account

livid linden
livid linden
outer pasture
ionic walrus
#

Lets gooo

#

Thx

ionic walrus
#

im trying to connect

#

to eu 2x vanilla

livid linden
#

The monday or thursday variant?

ionic walrus
#

Monday

crystal pebble
#

Still seem to be some stuff going on at the hosting company, they are actively working on it and all should be done before force wipe

#

Sorry for the inconvenience in the meantime. Everything will wipe soon anyways, you can always play on our minigames servers in the meantime to test out new base designs or play fun game modes! #476932241419796492

ionic walrus
#

np understandable

shell lantern
#

for the first time I went to the server and wrote banned hacking #27645 although I first learned about this server from a friend and decided to get knocked up, please help me, I have never played on this server but for some unknown reason I was banned

livid linden
restive marlin
#

Rusticated eu trio thursday, pick map number 3 pleeese

livid linden
stiff temple
#

force in 25min?

livid linden
stiff temple
#

dm

elfin jacinth
#

just to clarify

#

force is at 1pm cst correct?

livid linden
#

Every server wipes @ <t:1659636000:f> your local time

sonic vault
#

will the servers be online immediately?

#

or will it take a while

ionic walrus
#

what

#

was the new update

#

ea time we pikc up clotch or food

#

the game crashes

compact prawn
#

gg rusticated eu 2x

#

same problem

#

rpc error pick up

reef geode
#

how do i refund and cancel my subscription?

humble viper
#

did something happen

#

i cant pick hemp up

reef geode
#

force wipe

humble viper
#

fix this shit

main dome
#

cant pickup hemp

#

rpc error with pickup

ionic walrus
#

server problem trio 2x

grim gyro
#

cant pickup mushies

ionic walrus
grim gyro
#

got kicked immediately

#

oh god

#

of course

ionic walrus
#

shits dumb

#

dont pick up anything

frail nebula
#

dont pick up hemp you get a rpc pickup error or whatever

jolly karma
#

ye i got the same mann

reef geode
#

yall dont know what force wipe is huh

brisk nimbus
#

im getting kiked out

#

can yall fix this

final blaze
#

rust is a broken

velvet wing
#

wtf

#

error in pickup

final blaze
#

new meta

velvet wing
#

wtf

final blaze
#

dont pick up

velvet wing
#

i cna get cloth

#

cant*

#

gg

upper marlin
#

@ionic pier everytime i pick up a piece of cloth im getting kicked for picking up cloth it says

grim gyro
#

is server gonna reset

frail nebula
#

your not aloud to pickup anything the whole wipe

reef geode
#

@ionic pier can i get a refund and cancel my monthly payment I dont play on this server anymore

dapper wyvern
#

refunds are not allowed

frank vigil
#

yes hemp is fucked

#

you crash to rpc error

dawn river
#

@harsh harbor is the server gonnna re wipe when the patch hits?

reef geode
unkempt ermine
#

We are aware of the situation. We are trying to fix it right now. Please be patient.

unkempt ermine
frank vigil
#

is it rewipes or just restart

upper marlin
#

it litterally said restart

main dome
#

It says that regardless

humble viper
#

when will it be back up

upper marlin
#

prolly like 5 mins

vagrant citrus
#

Boys are servers is crush?

ionic walrus
#

i laugh if i log on

#

take soem clotch

#

and get kicked

#

acc im lying i cry my eyes out ngl

upper marlin
#

there fixing it rn

full light
#

adam thats what happened to me i hit a tree and pick up 1 cloth get kicked then server restarts

ionic walrus
#

why am i on

#

150 place?

paper mauve
#

why when i connect to rusticated us trio thursday it says im joining amsterdam server

#

even when using ip

main dome
#

I thinkj its gonna be up in an hour

dusty elk
#

@paper mauve bc the server is down

paper mauve
#

no

#

it was when it was online

upper marlin
#

server is back up

jolly karma
#

now 66 players ahead of me

#

😊

upper marlin
#

L

full light
#

i wuvvv wusticated

upper marlin
#

same

full light
#

mayyybeee fix the queueee

fading pasture
#

hey

#

2x trio

#

crashed

#

@admins

maiden swallow
#

2x rusticated

#

@ionic pier

#

needs a bigger cap

#

pls

#

big big que

full light
#

how big

fading pasture
#

@harsh harbor

#

2x trio crashed sir

velvet wing
#

@harsh harbor

maiden swallow
#

pretty big

#

140

velvet wing
#

us trio thursday can not take cloth

maiden swallow
#

and 150 player s max on the server

#

kinda gay

#

@harsh harbor

ionic walrus
#

what server is 150 max lol

maiden swallow
#

rusticated 2x

full light
#

bro

maiden swallow
#

us

full light
#

trio

ionic walrus
#

that isnt how that works u dumbass

full light
#

and 2x vanilla thursday is 175 max

maiden swallow
#

are you stupid

#

?

fading pasture
#

guys

#

it increases as more people join

#

itll go up dw

ionic walrus
#

slots will go up as people get on

maiden swallow
#

well its not going up

#

so

fading pasture
#

it will

ionic walrus
#

the servers are down

fading pasture
#

the admins have to change it progressively its not programmed that way

full light
#

wait are they really down fancy?

#

actually?

fading pasture
#

YES

#

2x trio crashed

full light
#

really?

fading pasture
#

look it up and tell me if you can find it

opaque zephyr
#

Are y'all able to transfer queue skip packages between servers? accidentally bought two on main instead of 2x Thursdays

jolly karma
#

still thursday wipes trio have picking up issue

ionic walrus
#

whys trio down?

fading pasture
#

@harsh harbor 2X TRIO IS DOWN.

ionic walrus
unkempt orbit
#

Hey so does the main server rewipe?

grim gyro
#

my game is crashing every like 15 steps dude

fading pasture
#

SERVER UP

still vessel
unkempt orbit
#

Yoo

still vessel
#

Why is my game crashing?

unkempt orbit
#

can someone answer

#

'does Main rewipe at 3pm?

harsh harbor
#

no all servers have wiped

unkempt orbit
#

So all wipes are final?

still vessel
#

@shell blaze Any idea why game freezes every few steps i do? Gotta restart the game and everything

harsh harbor
#

no idea

reef geode
#

how do I cancel my monthly build+ subscription I dont play on this server anymore @harsh harbor

still vessel
#

For sure ain't from my pc. Either server sided, or the update they did fked something up

winter owl
still vessel
#

Same

still vessel
# harsh harbor no idea

Is it possible i can get a temporary something to be able to join the server quickly? I am already loaded and can reconnect without issues but I wanna reinstall the game and i rather not lose my spot.

#

Cause every few steps i do it freezes and i gotta restart it.

wild ravine
#

duo is down again

ionic walrus
#

admins loot won't spawn

wild ravine
#

this

ionic walrus
#

why

#

is the airfield crates

#

not spawning

#

like wtf

ionic walrus
slim rover
#

not spawn lot wtf

mighty tendon
#

Maps cannot be downloaded in the game.

#

Is it available to download in Discord

gaunt trail
#

Nickname: Jy.Dorado 3+ team Admin!!! EU Trio Vanilla @harsh harbor

potent dragon
#

Sweet Creams any chance to clear the tc my team quit and can't get in house. got a new team for this wipe

#

US trio Thursday

#

@harsh harbor

wild ravine
#

14 pop on duo ? what happened

fringe wasp
#

Any idea why my game keeps freezing as soon as i wake up on the beach? only on trio thursday eu

rancid mortar
#

3+ adm

rancid mortar
#

adm 3+ monday trio

#

eu

potent dragon
#

@harsh harbor the house is keylocked and tc cant be cleared no bags in base.

#

ill have a new base with new tc guess thats fine right?

harsh harbor
#

Yes should be fine

dense plume
#

im on EU sandbox and each time i place a vending machine i go back to the lobby

runic palm
#

yo my treasure is bugged its not spawned same for my friend

dense plume
harsh harbor
#

Ok will take a look thanks

rancid mortar
#

ADMIN 3+

#

HELP

dense plume
tight zephyr
#

i cant get skin box with vip?

#

on thursday 2x

lethal flame
#

Adim help

#

admin

#

@buoyant shard

#

@covert herald

#

@abstract vale

#

@supple shoal ň

outer pasture
lethal flame
#

i send u pm

outer pasture
#

We don’t offer dm support!

#

Make a ticket and we will look into them!

jaunty barn
#

how do i redeem twitch

#

for supply

fading wadi
#

why does it say i haven't joined steam group even though i have. @outer pasture

tight zephyr
#

admin my vip isnt working

#

ive relogged and everything

#

still dont have skin box

marsh bane
#

admin my game is bugged i dont want to lose place in queue

velvet wing
#

please

#

people are doing spam on thursday trio

outer pasture
outer pasture
languid knot
#

yo admin i bought vip+ and i was just wondering how long it takes for it to take effect?

crystal pebble
#

Seems you bought it on your gamebanned account

#

Make a ticket on your correct account to get it swapped @languid knot

languid knot
#

i did

marsh bane
#

someones abusing a glitch

#

theres a rock and hes hiding inside the rock

harsh harbor
runic blaze
#

like can I get a refund

livid linden
# runic blaze like can I get a refund

Heya Rubiz!
I do not believe that the staff team provides any type of loot compensation on the server. Your best bet is to create a ticket on their website and select the category "other" and state that it is a bug report to ensure that they are aware of this issue!

glass pendant
#

whoever just banned john da hog is a gota

#

goat

#

thanks

still kiln
#

hey i tried to add my discord to my rust account and now i cant get back on the server

sage jewel
#

i just got gamebanned for flyhack.... im not hacking wtf?

#

admins

#

help please

harsh harbor
#

If you got gamebanned you need to appeal with EAC

livid linden
rustic cove
#

should i create a ticket to ask a question or no

livid linden
rustic cove
#

on the trio server can i switch teams?

livid linden
# rustic cove on the trio server can i switch teams?

On the group limit servers this is how to properly swap players
1: Remove all bags/beds for the player(s) leaving.

2: Change codes & Clear TC (If you do not change codes you can potentially be banned automatically).

3: Player that is leaving can not return to your group for the rest of wipe.

unkempt ermine
rustic cove
#

ight so im free to switch just not go back to them

livid linden
#

As long as you are properly removed from the team and the team you are joining properly removes their 3rd teammate

rustic cove
#

alright thank you for the help

livid linden
#

no problem, enjoy your wipe!

spring stump
#

website for vip says "secure connection failed"

livid linden
#

It may be an issue on your end

spring stump
#

thats the one

#

What could I do to troubleshoot?

livid linden
#

Are you on any sort of vpn?

spring stump
#

i am not

livid linden
#

Do you own a vpn?

spring stump
#

Nada

livid linden
#

You could try turning on a vpn if you have one and see if you still have the issue

#

What browser are you using?

spring stump
#

I tried both mozilla and explorer\

livid linden
#

Do you have a mobile device?

spring stump
#

i sure do

#

ill try that

livid linden
#

You could disable wifi on your mobile device and use your mobile data to try to see if the issue persists

spring stump
#

works on the phone, odd

fossil merlin
#

how do i report someone on here

sweet flare
#

Can I get a vpn whitelist?

livid linden
rain anchor
#

KIT?

buoyant shard
solar brook
#

admin pls

tame rune
#

Anyway I can speak with an admin for rusticated Thursday server?

lean lodge
#

i cant connect discord to rust

#

if there is supposed to be an option on !link i dont see it

#

i only see the steam one

lone current
#

A

still vessel
placid dome
#

im in vc 1 can i get dragged by a admin @buoyant shard @covert herald @abstract vale @supple shoal @outer pasture @unkempt ermine

harsh harbor
#

Please don't @ staff like that

ionic mantle
#

im stuck and i cant move, ive tried respawning and when i do im stuck.

#

can an admin help?

#

ive also disconnected and reconnected and im still stuck

#

and i cant access anything or open doors

covert herald
#

make a ticket ill help u

kind crown
#

is a admin available

outer pasture
placid dome
#

@outer pasture can you help me out

outer pasture
placid dome
#

@outer pasture can you please check your dms

frank glade
#

just made a ticket for cheater plz check it out. problem is i cant upload any video i guess i can do it through here

#

admin?

frank hazel
#

anyone know why my base aint loading on the creative building server?

#

when i try to load any base anyone know why i get this?

#

this is the issue i get when trying to load any of my bases...

#

i cant load a single base 😦

frank hazel
#

if you know this issue please tag me 🙂

frank glade
#

fck this shit i have an open ticket for cheater for like 2 hours now

#

and he stills esps

somber meadow
#

Hi, my teammate just got banned because of Group Limit Violation, but we did not violate it. We have been playing 3 of us all day. Could you remove the ban for Alfie Solomons

trim nexus
#

4 man on us trio thursday

meager turret
#

how do i get verifeyed

cloud seal
lofty saddle
#

why hasnt the 3x solo duo trio quad wiped yet ?

short tide
#

will the wipe still be on saturday for 2x trio

pearl compass
#

how do we report a dox

harsh harbor
pearl compass
#

tyt

livid linden
#

Sike got him :D

ruby pebble
#

trio monday down

#

?

#

i have ak outside of outpost

tawdry knot
#

I was on the mini and trio went down. i want a refund of my mini

proven oracle
ruby pebble
#

im gonna need a new ak in my inventory when this is back up bud

livid linden
west urchin
#

how can sm1 get youtuber link?

livid linden
frank hazel
#

anyone know why my base aint loading on the creative building server?
when i try to load any base anyone know why i get this?
https://imgur.com/a/PSyAP6R
this is the issue i get when trying to load any of my bases...
i cant load a single base 😦
if you know this issue please tag me 🙂

frank hazel
#

man no one that can help me?

west urchin
outer pasture
livid linden
dense stump
#

how u redeem an airdrop in 2x trio?

frank hazel
ashen steppe
#

How can i take discord kit

winter jasper
#

Me and my friend claimed out twitch air drops and it rolled back so we tried to claim them again and it said already claimed so can I get two airdrops?

livid linden
livid linden
frank hazel
#

it just say's loading in chat nothing else

livid linden
frank hazel
#

how come i publish it?

livid linden
#

It should be an option in the /load menu

#

Under the settings button

frank hazel
#

ok

livid linden
#

Also if you are able to record a video of the situation and create a bug report ticket im sure they staff team would be more than happy to look into the issue

frank hazel
#

ofc

#

ill do that

white sun
#

Hi i have a question about ticket of queue pass for 30 days for 10 usd . I bought it previous month for a month and just right now it took money from my card again but i didnt make a purchase for this month what should i do to return my money

#

I didnt know it was a subscription how can i cancel it abd get my money back

livid linden
white sun
livid linden
# white sun Is it a chance that a i cant get my money back ?

I would assume as long as you do not login to the server before you are refunded! I'm not able to confirm this 100% though but my personal suggestion is to not login to the server and to make the support ticket requesting a refund and cancelation!

ionic walrus
#

I lose my kits cause restart happened

sinful girder
#

can i transfer my prio from one server to a different one? i wanna play on solo duo trio not large

unique spoke
#

I have a lock stuck in a rock, help!!!

ionic walrus
#

can I cancel my subscriptions so that I do not charge 10US every month and a refund for yesterday's download from the account from the top of the cash mine?

summer stag
#

why i cant the server? it says "searching for lobby" is it new? on mini game server

ionic walrus
#

admin

#

can you help me

unique spoke
#

I have a lock stuck in a rock, help!!! admin can you help me

eager herald
#

how do i get tokens in 2x trio?

unique spoke
#

admin can u help me? I have a lock stuck in a rock!!!

dry loom
#

Bro i need a refund i bought the q skip 3x and It charged me 30 dollars thinking it was the vip +

#

how do you even cancel a subscription

harsh harbor
harsh harbor
dry loom
#

@harsh harbor I canceled all the subscriptions how do I get money back

jolly moon
livid escarp
#

hey admins

#

my boat glitched

#

can you give me a new one outside boat spawn

#

this si dumb

#

i lost 125 scrap for no reason this ruined my wipe.

#

i just got raided men

#

my first t2 gone!!!!!!!!!!!!!!!!!!

hazy sand
indigo mesa
#

I cant claim my twtich kit

#

i linked and everything please help

ionic walrus
#

@crystal pebble i cant respond to your dm

empty maple
#

why r my tc's dissapearing? One second they were there then the enxt they arnt

#

and I cant replace them cause it says its building prived like it is there

harsh harbor
hallow lily
#

killa

#

you know proj right

#

(the cheater)

#

he full raided me

#

rip

livid linden
#

Its occurs when multiple tcs are connected on the same building block and causes all but 1 tc to disappear

rocky hornet
#

Got raided by a cheater, sent 2 tickets in to admins about it and they said they can't do anyhting cuz they aren't online.... -_- now what

livid linden
ionic walrus
#

@harsh harbor

#

teamers outta team on 3x

livid linden
dense plume
#

i keep getting sent to the main lobby when i place a vending machine on eu creative

harsh harbor
ornate ice
#

i bought Perks 2x Vanilla Thursday but cannt use commant like skin sil

crystal pebble
#

Ill swap it

#

Done

ornate ice
#

thanks

rugged granite
#

asking for a ban appeal ive waited my time

frank hazel
covert mantle
#

admin please

#

EU TRIO thursday 76561198417125370 cheater

#

cant play game. plz help

unkempt ermine
covert mantle
#

already, plz check it

outer pasture
gusty flicker
#

This person has continuously ruined my wipe.. Door camps, me with ESP or aimbot..

#

He lives in the same square 1 foot away from my door.

#

I'm absolutely fed up, and Upset the website won't let me submit a report on them because they are offline.

#

Ban his friend too for ban association

crystal pebble
#

Please use #🎫︱create-a-ticket. We do not handle reports publicly. You can select another player if you can not select the correct player and let us know in the ticket who you are reporting

gusty flicker
#

@crystal pebble Read what I said.

#

The player is offline it won't let me select the player.

crystal pebble
#

Read what I said

gusty flicker
#

wait what?

crystal pebble
#

select another player and mention the player in your ticket itself

gusty flicker
#

The create a ticket area, just refers you to the website your talking about the website right?

crystal pebble
#

Yea

#

Select a random player

gusty flicker
#

any player?

crystal pebble
#

then send us the player you actually wish to report in the ticket itself

gusty flicker
#

then just refer to the player I actually want reported.

#

kk

crystal pebble
#

Correct

gusty flicker
#

You should fix that

#

xD

#

but i'll do that

crystal pebble
#

It should show, but sometimes people use weird characters and it doesn't show

gusty flicker
#

I searched up by the numbers

#

that i used yesterday on a previous ticket.

#

Didn't find the proof until today.

crystal pebble
#

Ah yeah if it's been a while then maybe it got messed up

#

the most recent players on that server you interacted with show at the top

#

then other online players

gusty flicker
#

They just dont show up at all, you want me to mention there ids instead?

crystal pebble
#

Yeah that will work

gusty flicker
#

kk

#

Thankyou, appreciate it.

ionic walrus
#

in what channel would i have to do the !login so i can claim the kit?

ornate badger
#

hey killa i was hoping to talk to your personally but your dms are off so i've came to the support channel, because frankly I feel the service I got from the admin in the ticket I made was not the best even though I was respectful throughout the entire process. I was banned from rusticated servers for having more than one game banned alts, and I now understand after reading the rules that this is not allowed, but with scripting now being gone and the amount of revenue I have brought your servers throughout the past probably year and half 2 years, I would think there could maybe be a deviation in your rules all considering its just a video game. So I just wanted to message you directly seeing as your the owner and get your thoughts on the matter.

outer pasture
#

We have a strict game ban policy as our rules state. I am not sure which ticket you are referring too but that is most likely the same answer you will get by Killa. If you are unhappy with the outcome feel free to make a ticket in another hour and it will be looked into!

ornate badger
static crescent
#

eu trio tomorrow full wipe ¿?

livid linden
near forge
#

anyone is looking for the report in minigames?

gusty flicker
#

"We allow only one game ban which they only have 1 so they are not ban evading. " - This is what you said Mike on the post.. The Game rules says and I quote "Any association with a gamebanned rust account or playing with a user with a old gamebanned rust account will cause you to be banned"

#

@outer pasture

#

What is the offical rule?

outer pasture
gusty flicker
#

Ok so did the person appeal to beable to play on the server?

#

Or you not allowed to tell me that?

#

I mean I'll make a new ticket when they are online.

#

But, I'm just curious.

outer pasture
#

We do not disclose that information. As I said in the ticket, When they are next online feel free to make another report but based off what we have it is not enough.

gusty flicker
#

So since you can't disclose it, then that means they did make an appeal. Otherwise they'd be banned, stupid me for asking. When they are next online I will make a report. Thankyou for clarifying all of this to me.

#

I appreciate the fast support, and the help you could provide.. thank you ❤️

broken tartan
#

where do i repor ta playter

broken tartan
#

Hi if we died to a cheater and reported him and got him banned are we able to get te kits that we lost from them back?

outer pasture
#

We leave everything to be found.

plain spindle
#

i want to report 4 people, because of playing as a squad on trio server. i got a clip

plain spindle
#

create ticket doesnt work

#

it doesnt load

#

hello?

outer pasture
plain spindle
#

ok

#

i made a ticket but i still cant add the clip

#

can i send you the clip on discord or somewhere else

#

Thx Mikez

outer pasture
velvet ledge
#

@crystal pebble where’s the best admin alive

#

Killa I know your there

#

I need to swap my vip lol I paid for two different servers I’m not even playing 😦

#

Auto paid

wicked lintel
#

crazy i got banned when i was offline says playing with cheater and i never knew their was one on my team

#

and they closed my ticket and im new to the game

#

like come on

rocky hornet
gloomy token
#

hello im stuck and need help

gloomy token
#

cbf the hole in the map can stay there i lost my gear to it already

elder trail
#

how do i report people on bedwards

#

bedwars

pure mica
#

i need help

#

i got banned for nothintg

ionic walrus
#

please help me i was banned for no reason

ionic walrus
#

i just did it

#

hey

#

i have a gameban on my old account thats around 300 days old

#

does it have to be a year or older

crystal pebble
ionic walrus
#

my gamebanned or my alt

crystal pebble
#

The account you wish to play on

ionic walrus
# crystal pebble The account you wish to play on

hey sorry for the ping but u dm'd me a could of weeks ago and i cant respond, can u accept my friend req, or is the opportunity gone? sorry i did this publicly i just had no other idea on how to reach you.

crystal pebble
ionic walrus
harsh harbor
#

No worries, feel free to apply again if we make another announcement

velvet ledge
#

Noelle u on?

stark jasper
#

The server US MEDIUM what is the limit ?

harsh harbor
#

Doesn't have a group limit

#

Team ui is 12

crystal pebble
floral plinth
#

ip eu trio pls

neat totem
#

connect 64.52.81.96:28015

neon swift
#

What should i do if when im downloading to server (eu trio monday) i have error couldn't download level rustmaps_cfd25dcd-2ce1-487b-a85a-f97374aecb10 (failed to receive data)

neat totem
jagged remnant
#

When wipe US Trio monday? time

neat totem
vocal venture
#

Is it possible to join a Whitelist for VPN usage?

neat totem
vocal venture
#

Thanks

mighty portal
#

Did trio thursdays crash?

crystal pebble
#

Daily restart

mighty portal
#

Is there a play back?

crystal pebble
#

A play back?

#

Rollback?

#

If so, no

ionic walrus
#

how do I keep upkeep going? How do i get resources to get upkeeop?

neat totem
#

farm for it

ionic walrus
#

on the creative server

#

sorry

neat totem
#

The build wont decay don't worry

ionic walrus
#

it is lol

#

i heard soemthing break

neat totem
#

It says it is but it shouldn't decay

neat totem
ionic walrus
#

no

#

but thanks

#

idk what it was but I dont see anything broken

ionic walrus
livid linden
#

Speaking with ^

main path
#

it says i have 15 days left on trio monday que skip but im still in que

opaque violet
#

when will they post the map for 2x monday?

dire jolt
#

When i try and i join the us monday 2x, it says i cannot use and isp as an vpn but im not doing this or know how to disable this. how can i fix this?

crystal pebble
#

We can look into what's causing it if you create a ticket

opaque violet
#

can you get banned for insiding?

neat totem
#

Nope

river cosmos
#

are servers down

#

will there be a rollback

#

@crystal pebble

livid linden
river cosmos
#

nvm me and my friend just happened to crash at the same time

#

while leaving fucking safezone

boreal root
#

@covert herald

#

@buoyant shard

#

@supple shoal

#

@hazy sand

#

@outer pasture

#

@livid linden

#

@unkempt ermine

#

@cloud seal

#

@neat totem

unkempt ermine
#

Stop tagging

livid linden
#

Please do not ping the entire administrative team

boreal root
#

can one yall help me

#

well i need help and yall got a wack ass create a ticket system

#

u need discord tickets

#

not that site dog shit

#

i wanna know why im banned for "not that smart"

unkempt ermine
#

It is not wack

boreal root
#

when i didnt be toxic in game

#

or cheat

#

or do anything wrong

#

its straight up admins abuse

unkempt ermine
boreal root
#

i can make ur server famous

#

i alr did siked

unkempt ermine
#

And do not ping the whole staff team again.

boreal root
#

no response in days

livid linden
#

If you believe you were incorrectly banned you are more than free to create a ticket on our site

unkempt ermine
#

Ticket number?

boreal root
#

bro I DONE CREATED A TICKET

#

yall aint help for shti

neat totem
unkempt ermine
#

Give me your ticket number

boreal root
#

hree ill check my ticket number

#

how do i even check it

#

cant send pics here

#

but site shows notihng

#

just how to report

unkempt ermine
boreal root
#

bro ur fucking owner deleted it

#

its fr gone bruh

#

i checked

unkempt ermine
#

¯_(ツ)_/¯

#

make another one

buoyant shard
#

..

neat totem
#

We can't delete tickets

pine pasture
#

never seen a better name that describes somebody so well "Teapot"

jolly hound
#

flamethrower fell through floor

#

rusticated us trio monday

cunning cape
#

Hey I was once banned but haven't played in a little and was able to start connecting today. I was wondering if my ban was lifted or if this was by mistake? I would love to play but I was just wondering before I connected.

unkempt ermine
#

We will look into it

cunning cape
#

Says I cant create tickets

unkempt ermine
cunning cape
#

yeah idk

jolly hound
#

monday wipes fucked up

ruby pebble
#

i had a inventory of sulfur bro

#

outside

jolly hound
#

damn bro

#

might be a roll back

#

so that sucks

#

use it on D12 some pussies

harsh harbor
rose narwhal
#

how do i report a team with 5 people on a trio?

crystal pebble
rose narwhal
crystal pebble
#

No, press the link in that channel

hushed tide
#

my NPCs don't give out quests at all

bold bobcat
#

2x Mondays is broken

#

the plugins dont work

crystal pebble
#

Interesting

covert terrace
#

yo i jumped off my train in train tunnels and it just kept going with nobody on it whats hapening?? LOL

#

it just did a full loop of the map and was behind me when i was runnign

neat totem
#

And write it there, not here

gusty cobalt
#

bro i bought the vip+ kit and it doesnt work...

livid linden
gusty cobalt
#

i did

#

im waiting

livid linden
#

You can also double check to ensure you purchased the kit on the correct server under "account" on our store

livid linden
gusty cobalt
#

under account it just says rusticated id frist seen and stats

livid linden
gusty cobalt
#

sounds g

meager pewter
#

@livid linden did the server do bp wipe or just map wipe

meager pewter
#

ok thx

frank vigil
#

so the guys that were teaming tc griefed us on trio they were like 6 people and they got banned. can that tc get destroyed?

#

???

cloud seal
late harness
#

when does cargo on 2x trio come out

livid linden
ionic walrus
#

can i get an admin to remove something on my base?

#

its scuffing our whole base

keen pasture
#

We can't help with that, sorry. If you're on a modded server the person that placed it can use /refund to get rid of it but otherwise you'd just need to break it

tepid pagoda
#

when reset sever?

#

when reset server?

strange abyss
#

why is au sandbox down

fleet agate
#

was that fanhua dude cheating on the trio server

ashen sage
#

What time does the vanilla eu trio Thursday wipe in pacific time?

rain dust
#

how long does a ticket take

#

@hazy sand

neat totem
graceful saffron
#

Hi, we are a team faced with a suspicious player who does not display a nickname and shoots a pref. How do I understand if he is an honest player or not, if his profile is hidden and there is no information. Eu main

turbid obsidian
#

I would like to know what time is the server wiped by eu trio on Thursday in China

unkempt ermine
turbid obsidian
#

It is now Wednesday at 18:09 P.M. China time

#

bro

#

@unkempt ermine

unkempt ermine
#

The time EU Trio Thursdays wipe in China time should be 21:00 P.M.

turbid obsidian
#

ok

#

ty

ionic walrus
#

whats turret limit on solo duo trio 2x?

#

@unkempt ermine

unkempt ermine
#

no turret limit

#

Also stop tagging me. 🙂

ionic walrus
#

NO

neat totem
ionic walrus
#

yo

#

i think someones cheating

harsh harbor
somber sand
#

im trying to make a ticket but it wont load

#

its just stuck at 0%

tulip garden
#

says to talk to killa if this shows up

#

trying to use rust + on the build serrver

harsh harbor
#

o rust+ doesn't work on the build server

tulip garden
#

nooo

harsh harbor
#

It's multiple servers in one so not possible unfortunately

tulip garden
#

ok

#

:(*

ionic walrus
#

is it just me or does the twitch shit dont work?

candid lichen
#

i died trough a bug my whole kit+ inventory is gone on us trio monda

grizzled crescent
#

I need a admin if any available asap

#

It’s been 24+ hours now this guys been scripting

ionic walrus
#

How many hours until eu trio thursday get wipe?

indigo vortex
#

Admin can u check please #24383

indigo vortex
#

where to creat ticket for whithelist VPN

frozen sail
#

I had vip+ and now I don't after getting false banned?

#

still no response on my ticket

deft field
#

doggod,zhipaka, ? ?? ? ? ? ? ? , plum PLAY PARTY

#

3s server

#

eu trio monday wipes

#

AXELIRAT , doggod,zhipaka, ? ?? ? ? ? ? ? , plum playing 3+ m24

#

AXELIRAT , doggod,zhipaka, ? ?? ? ? ? ? ? , plum playing 3+ n24

#

@covert herald

#

@buoyant shard @covert herald @supple shoal @hazy sand @livid linden

#

pls

#

they destroy my house

buoyant shard
#

There is no need to @ all staff. Just create a ticket and staff will get too it when they can

midnight pier
#

where do we type login?

cloud seal
rare scroll
#

why dont u guys have a long server?

ashen sage
#

What time does the vanilla eu trio Thursday wipe in pacific time?

#

Idk what time it will be at my time zone not uk or eu

#

@unkempt ermine

unkempt ermine
#

Thanks for the tag! Really useful to answer your question!

#

Google it.

ashen sage
#

Lmao sry

#

I did but its not the same as UK so something is wrong

unkempt ermine
sly walrus
#

im tyring to make a ticket for some teamers on minigames us in bedwars duo and its not working

#

can a mod please ban these guys thanks

#

6 v 2 in bedwars sharing the same base

#

@admins

#

@buoyant shard

#

@supple shoal

#

@hazy sand

#

@outer pasture

#

@livid linden

#

thank you sorry for the @ but your submit ticket is not working..

#

at the end of the first steamable link i pull up the leaderboard so you can see the names

hazy sand
#

Tagging a million people only gets you kicked from the discord

undone lava
#

whens wipe for us main

neat totem
upper sundial
#

Can I get yt role pls 🙂

ruby bane
#

when wipe on rusticated EU main?

#

@buoyant shard

crystal pebble
ionic walrus
#

@upper sundial no way u in here best builder eu

modern adder
#

trio not wipe

turbid swift
#

wipe?

wide trout
#

wipe eu trio thursday please

ionic walrus
#

wipe ?

nova socket
#

when is the wipe?

ionic walrus
#

@admins u got crow in here wipe the server

harsh harbor
#

They are loading now

ionic walrus
#

why does the server so laggy

harsh harbor
#

Current hosting issue it's being looked into

ionic walrus
#

again last wipe the server was down like about 3 and half armor

#

ahour

harsh harbor
still vessel
#

Fix ur fucking server

#

I got 12k ping dude wtf

spring stump
#

EU thursday 2x is unplayable

#

Lag is insane

tender storm
#

yea

spring stump
#

any admins on?

harsh harbor
#

Hosting issue currently it's being fixed hopefully

spring stump
#

okay ty

still vessel
#

Just restart the servers gosh

bitter glacier
#

TRIO LAG

ionic walrus
#

Fix this mannn

modern adder
#

wtf eu trio thuerstday laggingggggggg

ionic walrus
#

U getting ddossed ?

harsh harbor
#

Hosting issue currently it's being fixed hopefully

still vessel
#

copy paste

wide trout
#

"JUsT rEsTArT tHe seRVeRs, i aM An ENginEEr"

ionic walrus
#

Is it getting ddossed whats the actual cause ?

still vessel
harsh harbor
#

Network issue no idea it's the entire hosting

still vessel
#

Fair

harsh harbor
#

You got hundreds of servers complaining to them atm

still vessel
#

What are u using ?

harsh harbor
#

We use multiple hosts but the current one lagging is tempest.net

#

Currently a London /AMS issue

still vessel
#

Gotcha

ionic walrus
#

@harsh harbor tm8 got banned called estre

#

Estra

#

Could u tell me why ?

clear tulip
#

Yh

#

It’s cause of lag

modern adder
#

gg

clear tulip
#

Bro this server a scam I swear

#

I join this shit get banned and they won’t even let me load back in after it’s there fault I’m banned that’s some bullshit

ionic walrus
#

@harsh harbor can you give @clear tulip one time queueskip please we need our 3rd and he got banned eac for the lag on your side of things ?

#

@crystal pebble ^

clear tulip
#

I have proof

harsh harbor
#

Currently on my phone in the middle of Europe. I cant do something like that right now

#

Please stop @ staff every question you have

#

We read the channels as fast as possible

modern adder
#

you crahgin server and you banned me 12 minune and now 61 queue wtf why i am watingg noww whyyy ?_???????????????????????????

wide trout
#

61 queue is nothing, stop crying

#

i've waited in queues of 300 many times

modern adder
#

why i am wating morons

#

i in server and banned mee

#

why me wating now you are retarted you wating 300 peaple

wide trout
#

looooool

modern adder
#

i wating wipe time and i always fast join and now wait queue

#

not wait

#

no help ? okey fuck server

clear tulip
#

Bro borz I’m one in front of u

#

U have 55 player Que

wide trout
#

wait 15 minutes and stop crying

#

go outside, tell your mom you love her

clear tulip
#

Johnny stfu u touch urself over pokimane and ur dog licks ur peanut butter covered toes

#

That’s what I thought stfu

wide trout
clear tulip
#

Hahaha such a shit comeback

high pelican
#

is lag fixed

tender storm
#

NOOOPE

high pelican
#

damn this server always has problems fr

still vessel
#

Ikr

harsh harbor
#

The issue mostly seems resolved

still vessel
#

Incorrect.

#

It lags from time to time

harsh harbor
#

"Mostly"

still vessel
#

Fair

harsh harbor
#

Saw small spikes 10 mins ago but a lot better then before

still vessel
#

For sure yeah.

harsh harbor
#

And a lot less consistent atm

still vessel
#

Seems like it yeah, it was fine 2-3 min ago but it has some spiking atm. Tho it should be alright soon ig

waxen oyster
#

So Killa, A guy shooting when I fake walk out isn't walls? A guy literally knowing where every teammate of mine is and shoots as soon as anyone peaks isn't hacking? #BEAMED got banned from your server for ESP's, and now he's allowed back in? Versa | Snipe is using ESP's. It's a fact. You telling me he doesn't is a joke. I've played FPS' professionally for 5 years and it's easy to spot when people hack. Then you unban someone I already got a message for ESP'ing from your servers. Everything is looking sus af. Like they're paying you to come back. I don't care how you take that honestly. This is some bs. A guy prefires my entire team. Shoots when I fake walk out, and you don't have enough evidence to ban him? What a joke.

#

I put my cursor on Versa | Snipe, and he literally flicked to me and double hs me

crystal pebble
#

Unless some mistake was made, no one is allowed back after cheating on our servers

waxen oyster
#

And you're going to sit here, and say he's not hacking???

chrome coyote
#

killa can i get my skin box as im vip?

#

idk how

waxen oyster
#

The guy is #BEAMED and he has more after in his name as I don't remember it all

chrome coyote
#

/skinbox

waxen oyster
#

I got a message when i logged into Rust, saying he was banned. He was playing on Rusticated US Monday

#

How do I see him in Main after he was banned from US Mondays? And how can Killa tell me in my ticket that Versa | Snipe isn't hacking when he prefired my entire team, literally prefired me when I fake walked out, put my cursor on his body and he flicked and double hs me? These are all signs of ESP's

#

The only applicable logic here is someone is being paid to let hackers play, and that's beyond f'd up.

#

Versa | Snipe had 2 hours of gameplay with a 8.0 KD fighting 1v5. Give me a break dude.

harsh harbor
#

If someone is spam reported with low hours they get temp banned

#

Even high hours you can get temp banned

#

If they are ban online means EAC unbanned them not me

waxen oyster
#

There are literally undetectable scripts unless you watch the person

#

Maybe you should take it as a red flag if the guys getting spam reported

#

Obivously the dudes hacking

#

And it looks f'ing terrible when they're banned for hacking and come back in, and it looks f'ing terrible when a guy is prefiring my whole team and you tell me there isn't any evidence

harsh harbor
#

We have systems in place for such things, open another ticket and another admin can take a look. If we have enough evidence that meets our guidelines they will be removed

waxen oyster
#

Multiple groups reported Versa, he has 2 hours on the game with 8.0 KD

#

Prefiring everyone

#

Give me a break man this is why the servers die so fast no one wants to play with hackers and no one wants to wait while you guys investigate

#

If I see them on again this will be the last month my group plays

harsh harbor
#

Okay bro cya

#

Only spend hundreds of hours a day spectating people and banning hackers

#

Thousands of dollars on tools to make everything as best as possible

#

But yea we don't care please

#

Go play somewhere else don't want someone like you on our servers

wheat grove
#

When is us trio Thursday gonna wipe?

cerulean comet
#

when wipe in rusticated us main

livid linden
#

32min

light phoenix
harsh harbor
#

Multiple admins

light phoenix
#

how many

#

lmao

harsh harbor
#

MANY

light phoenix
#

can i be a discord mob

#

mod

#

i want to be fat

harsh harbor
light phoenix
#

u own rusticated

#

?

#

I love ur sandbox but it gets laggy sometimes

harsh harbor
#

Yea we are gonna work on fixing it soon

light phoenix
#

do u play rust alought?

#

or just admin

harsh harbor
#

No time to really play rust anymore

#

Haven't seriously played in probably years

light phoenix
#
  • whats ur opinion on me and my 7 friends going pump slugs only this wipe 💀
harsh harbor
light phoenix
#

can u make a announcement telling everyone to be safe when trying to go to smoil rig as there will be a 8 man on there

#

slugs only

polar karma
#

i got banned for over teaming as a trio

plain sun
#

i bougght vip for the wrong server

#

is there anyway to get it transfered?

#

@harsh harbor

harsh harbor
#

Open a ticket and we can take a look

plain sun
#

on the website?

harsh harbor
#

Yea

plain sun
#

do i open a ticket for the server i accidently bought vip for?

harsh harbor
#

Doesn't matter just click whatever and let us know what u want it for

plain sun
#

K

#

thanks

ionic walrus
#

hey i accidently bought 30 day pass, i meant to buy for rustoria but i wasnt paying attention. but it also double charged me?

#

i opened a ticket

harsh harbor
#

Handled

ionic walrus
#

were both of them refunded or just 1?

#

thanks for the help btw

harsh harbor
#

both

ionic walrus
#

thank you! when i play on the server again ill rebuy it, customer support was the best. thanks!

harsh harbor
#

No worries best of luck

cosmic sinew
#

i made a ticket to get unmuted and it was accepted, still not unmuted tho

cosmic sinew
crystal pebble
#

Because I won't allow that kind of behavior here

cosmic sinew
#

I dont understand? I made a appeal after 2 months and apologized and I really do feel bad about it.

crystal pebble
#

Should have thought about that before you sent those messages

cosmic sinew
#

Its not like I was racist in chat? Theres constantly people being racist in chat and saying worse shit then I say. I have been constantly playing while muted and I do miss chat and voice chat. I dont know what you want me to do.

crystal pebble
#

Feel free to report people breaking our chat rules. Your appeal has been denied

cosmic sinew
#

I cant even see chat.

#

So when can I reappeal

crystal pebble
#

Try again in a few months from now

cosmic sinew
#

Sure thing

bold dune
#

/report

atomic comet
#

is this kinda thing allowed>

#

guy tryina sell base+in game guns for paypal $

silent mural
#

hey all my outer tcs just dissapeared and all the doors were closed and stuff

#

we dont know what happend

#

This is so weird

ionic walrus
#

can i be unblocked from making tickets ive only been banned once for team violation and cant appeal cuz i cant make tickets 76561198880823220

cosmic tide
#

I got banned idk what for I dont think I have even played this server before

mortal thorn
#

How long is it between cargo on modded 2x duo

lapis pelican
#

i need help, someone suport or admin can help me?

#

@covert herald

#

i need create ticket for apple

covert herald
#

whats up?

lapis pelican
#

can i send u on pv?

covert herald
#

we do not provide support thru dms create a ticket