lyric patio
Severity: Literally stole money
Description: Game access was purchased, but access to the game was not given and remains locked behind a paywall. The images below show that 400 robux was purchased on 12/3, and no robux was spent since then, yet 273 robux is magically missing from the account. (User: Hampstermaster205)
wanton wolf
So that would be a Roblox problem, we can't do much about that. Apologizes
lyric patio
So that would be a Roblox problem, we can't do much about that. Apologizes
Roblox was contacted and I was told to contact the developer of the game, is there really nothing you can do?
wanton wolf
yeah... If they told you that, thats them trying to ignore you. I'd try contacting them again
We literally cannot do anything about that since it's roblox's system that handles game purchases
not us
heck
lyric patio
What if I contacted them twice and they said the same thing both times? Am I just being screwed over?
wanton wolf
we've having plenty of issues BECAUSE of roblox's poopy purchasing system
wanton wolf
well, I would wait for an actual person to talk to you
lyric patio
ok, thank you
wanton wolf
most likely its an automated msg or a fake one you're running into
yeah sorry, wish I could do something
but I cant
lyric patio
alright thanks for the info
wanton wolf
I hope you can get it resolved 👍
wanton wolf
lmk if you dont in a day or two, I can't do much but like, thats some bs