#Data Purchase Lost

1 messages · Page 1 of 1 (latest)

stiff hill
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I had purchased the Huge Carbonite (6000) to spend on clothing and weapon crates, but once I had bought the clothing bundle (Hymonic) I had went to rejoin the game because my game was very blurry. And once I rejoined back into the game I noticed that I never received the bundle and all my carbonites were reverted back to 125 (which was the amount you receive from the first daily reward.

Is there anything that can be done so that I can receive my lost goods?

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My username is RulerOfSaints

jade rivet
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thank you for the username drop, sorry this is happening to you!

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we'll let you know when we get your data back

storm pike
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i bought 2 glitch crates with the currency i bought, took a break for a few hours, and i logged in with all my stuff. then as soon as i tried to play a level i got teleported to a place that said "if you are reading this something went wrong", i left and rejoined and all my data was wiped

user: Based_fennec

jade rivet
storm pike
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am i allowed to play still or should i wait until its sorted?

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and is there anyway for me to repurchase the glitch crates? if not its fine ig

jade rivet
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wait until it's sorted please

storm pike
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alright

vernal wedge
stiff hill
vernal wedge
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oof

vernal wedge
stiff hill
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Okay

vernal wedge
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everything else is good for you tho right? @stiff hill

stiff hill
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No, I don't have the clothing I bought either

vernal wedge
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well if i gift you the carbonite can you buy them again right?

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how much carbon do i need to give u

stiff hill
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6k

vernal wedge
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ok and then everything is good right?

stiff hill
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Yes, I'll let you know if there were any other issue that occur

vernal wedge
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and i will manually change your carbonite amount

stiff hill
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Okay, just left

vernal wedge
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ok

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ok rejoin

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@stiff hill

stiff hill
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Okay

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Thank you so much for the help, I also made a clip of me purchasing the outfit so if something where to occur I have proof.

stiff hill
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Ya, I used them to buy the outfit