#Uploading weekly challenge score

12 messages · Page 1 of 1 (latest)

spring skiff
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It failed to upload my weekly challenge score today. My score was 11,750 but it's still my previous score from last Monday.

After completing today's game, it said it failed to upload my score, so I closed and reopened the app and it thinks I'm still playing the map, but there is no "Resume" button (It's Play and grayed out). Will this fix on its own?

novel rain
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No, unfortunately it will not fix itself. Did you have a good internet connection when you finished the game?

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I put a link in #1400681182433120347 to an explanation of this problem. You're likely facing case #2.

spring skiff
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I was connected to my home wifi, so pretty reliable... but compared to other apps, the multiplayer is very noticeablly heavier (slower loading). I was just disappointed the data was lost during submission. Thanks for your prompt and sincere attention to this matter.

novel rain
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Yes, I have also noticed that multiplayer is consistently slow at loading. I'm not sure if it's bad servers or bad implementation of connecting to the servers.

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@regal epoch There seems to be a problem specifically with ensuring that scores are properly uploaded when a player finishes a weekly challenge. I remember someone in another thread pitching the idea that the game could 'remember' if the upload failed and try again when the app is reopened. Maybe that could fix this?

regal epoch
novel rain
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Okay. Is this something you're working on?

spring skiff
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I hadn't aborted the mission and it was indefinitely stuck in a "playing state (the play button was grayed out and the lit up blue daily tab button was an empty circle).

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Is there a way to prod the game to retry somehow? Maybe if there was a "Retry" button that indefinitely appears when the game is trying to send the score, it might solve the problem?

regal epoch