#lost all bought tribes

1 messages · Page 1 of 1 (latest)

carmine wasp
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All the tribes I bought are locked since the new update for some reason. I already tried reinstalling the game but it didn't work

peak hearth
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he can help you get sorted

carmine wasp
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@vivid sapphire can you help me please?

peak hearth
carmine wasp
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Ok 👌

carmine wasp
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It says "alert. Zero items restored"

strange viper
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same here

vivid sapphire
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I'm off today for irl reasons

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But I can help you tomorrow

carmine wasp
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Ok, thank you. It's not urgent

nocturne grove
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Same for me

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I bought all special tribes and one classic tribe, still not restored...

meager gazelle
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Same here. First after update it worked. I bought a new skin and now all of a sudden all gone

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On my iPhone which has still the old version they are still there. But they are gone on my iPad

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I have bought all tribes plus a new skin

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@vivid sapphire

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I have several games running on PolyChamps and now I cannot get into Multiplayer anymore

meager gazelle
neat impBOT
nocturne grove
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@vivid sapphire any news plz? Even if you cannot resolve it now

vivid sapphire
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@meager gazelle @nocturne grove give me a moment. 🙂

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Getting coffee

vivid sapphire
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@nocturne grove @meager gazelle , please DM me with purchase receipts as well as your ingame aliases

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Then I can get stuff restored for you

nocturne grove
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I'ts an in-game communication tools @vivid sapphire ?

vivid sapphire
nocturne grove
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Yeah but I don't found the help tchat in the in-game menu

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@vivid sapphire

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Srry

vivid sapphire
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We use Discord for that stuff 😛

nocturne grove
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It's on Google play?

neat impBOT
nocturne grove
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Ow okay so it's a chat

vivid sapphire
nocturne grove
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Srry x)

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Thanks @vivid sapphire i will respond to your dm's as fast as I can

meager gazelle
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Tyvm for the quick help

austere forge
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Seems to be a common issue with the new update

scenic pilot
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how?

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the update added like 3 skins

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and removed the main theme