#Suggestion for the Support channel

1 messages · Page 1 of 1 (latest)

clear plume
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For each qualifier/event, can there be like a master discussion made so that we don't get like 20 "my players cant join" posts, and instead just put it as a comment there. Very spammy and could hide other issues that players may be facing?

vapid flower
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unfortunately we are not accepting good ideas at this time

quasi vine
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can we just ban everyone who can’t figure it out in their own

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you in college yeh how can you not figure it out

clear plume
quasi vine
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this ain’t even reading comprehension

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this just perseverance

spare osprey
clear plume
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let me sign up after the bracket is out

spare osprey
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he wont read this so its okay

spare osprey
autumn imp
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We need to bring back FaceIT... too many people don't know how to sign up using the current system. Bring back the old ways notlikecryblob

viral raptor
autumn imp
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"If I can't read the announcement... that must mean signups never close"

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Is this a "support" thread or a "my team doesn't know how to use start.gg" thread?

clear plume
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ngl half of those could be a start.gg issue. I have walked through it with multiple players and it just kept recycling back to the tourney page

quasi vine
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nah y’all just don’t know what to do

clear plume
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eeyore i help 4 whole teams sign up...

autumn imp
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I've never had issues with it somehow but ik a lot of people do. Even walking through my team is fine

clear plume
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ive noticed its always newer accounts that do have issues

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like i basically do it for them but its only the newer ones

autumn imp
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time for a new website??

vapid flower
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no

timid gorge
# clear plume For each qualifier/event, can there be like a master discussion made so that we ...

at that point it's basically the old support channels. The idea behind testing the new forums this fall is that you don't have everyone having conversations on top of one another. Personally i haven't had trouble keeping up with the new thread notifications even if i'm not actively responding to each one. I'm kinda surprised some people really haven't figured it out, then again someone pinged admins for 3 messages back to back last night so maybe common sense is beyond hope.

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and i don't think we've had anyone slip thru the cracks with the new system

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that did happen when everyone was messaging in the same channel

autumn imp
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I think it’s more so just annoying to see 99% of people making a new thread just because they are having signup issues. Just make 1 thread for it and have them all message in there

timid gorge
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maybe y'all need to stop nolife stalking support channels

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i'm kidding, i def understand that pov

autumn imp
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sorry for trying to help make your life easier

clear plume
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i mean if it works for support staff then it works for yall and thats what matters

autumn imp
timid gorge
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the S in schina stands for support

autumn imp
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S(upport)china

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there we go

timid gorge
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chris uh

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that says "support china"

autumn imp
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That’s your interpretation of it. Not my fault 🫡

timid gorge
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it is definitely something we're treating as an experiment, i won't hide that