#Timeout when starting a game

25 messages · Page 1 of 1 (latest)

crisp star
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When I start a game, there seems to be no network and I can't make a move. All is well just before starting a game then it just timeout

solar forge
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Does this happen a lot or just sometimes? Do you have a game link where this happened?

crisp star
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Started yesterday and is still happening on all my games. How do I copy a game link on the mobile app?

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As soon as the board comes up to start a game, no connection

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Error

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Can't seem to attach a screenshot

solar forge
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Do you generally have poor internet connection?

crisp star
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No. The internet is great. I can watch other players play, I can see ping server responding but the moment I intend to start a game, it shows '?' on the ping server

crisp star
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Please can this issue be solved..I can't play games

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I am getting banned for minutes for no starts when it's not my fault

crisp star
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I can play on the web app but not the mobile app

solar forge
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are you on the latest version of the app?

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also is it Apple or android version? Old app or new beta version?

crisp star
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Latest version, yes. 8.0.0 I can see on the about section
Using apple ios 18.4
Dont understand what is meant by old or new or beta version? I have the most recent version from the app store

velvet valve
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!beta

magic slateBOT
velvet valve
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Did it stop working after you updated to ios 18.4?

velvet valve
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Then yeah, I recommend using the beta. This is the 4th report i know about after updating iOS. Don’t know why some have issues with it, old app works on my phone on that ios. Either way, beta is the recommended way now - or mobile browser

crisp star
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OK. Thanks for the feedback. Downloading beta to try. Will all my games n status reload when I logon?

velvet valve
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You will use the same account yes.

crisp star
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Beta is not as good as the app...an plans to resolve the app?

vivid sail
crisp star
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The look and feel of the beta app is inferior to the old app. The layout feels like I'm playing on paper. I can't even see the time turn red when close to zero