Progress is missing

[crimson salmon]

Hello there, I just want you to know that my progress is not aligned to the progress that I played. I am now in the EE but my account is still in PP. Just so you know I accidently deleted PP2 because I was deleting any unused apps but I accidently deleted PP2 oh no. What I remembered is that my progress is in EE and I'm in level between 11 -20 I think so. Please fix it. Thanks for the hardwork always:)

[jaunty gazelle]

Hey, Beam! Could you give me your details?

• What device are you playing on?
• What version is your OS?
• What version of Potion Punch 2 are you playing?
• Can you DM us your account details?

Also looping in @dusty knoll here for support!

[crimson salmon]

Hey, here's my details
• Redmi A5
• Android version 15
• 3.00.51 b1958

[jaunty gazelle]

Beam, were you able to connect your game online at least once while you were in between Peakwood level 15 to Eversand 11-20?

Is your Google Play account also signed into the game?

[crimson salmon]

No, I didn't play online because when I play online I can't proceed to the next level (which is the bug)

And yes my Google play account is signed to the game

[jaunty gazelle]

Hmm, what bug are you experiencing where you couldn't progress to the next level because of a bug?

Is it the one where the endscreen buttons are missing after a level that's stopping you from proceeding?

[crimson salmon]

The "continue" button after finishing the game, I tried to report it but I've seen several people experiencing it

[crimson salmon]

Exactly!

[jaunty gazelle]

Oh dang. I'll discuss this with the team. Did you say that the missing "continue" button wouldn't show up when you were online, but playing offline kept the bug from happening?

[crimson salmon]

Yeah, that's my solution but sometimes even when I'm offline the "continue" button is missing. But even though it happens I always try to close the game and re-open so I can proceed to the other levels