im using an iphone 16 IOS 18.1.1 i believe. i have been playing on both my ipad and my iphone so i think it might be cloud save issue. however before the screen was only showing black it would load to 5% and stop. earlier my ipad was having the same issue but i restarted the app a few times and it loaded eventually. on my phone the black screen didnt start until i deleted the app and redownloaded it. i might need to update my phone as the IOS is out of date. hopefully this was clear enough but let me know if you need anymore information! thank yall for your hard work! i have really been enjoying the relaunch and im excited to play more!
#Game starts but then it shows a black screen and does not load
1 messages · Page 1 of 1 (latest)
Hello, cringe323! Thanks for posting a support ticket. I've been hearing about this bug, so you're not alone here!
We're putting our best tech wizards on the case and investigating this. Thanks for adding your info here too! We'll update you as soon as we can when we've found fixes.
For now, sit tight while we look into this!
Let me know if you find any quirks or workarounds too!
thank you for the response!
No problemo! 
Tagging <@&1419956077042208809> here so we can keep an eye on this better! 