#❓┃support-questions
1 messages · Page 69 of 1
clearly not g
What are you not understanding that we dont have the power to do what your asking We are Support Mods Dont expect Us to do everything.
son do a better job and stop replying to me
we arent cleared long enough you have to understand that to handle tickets and bans there is a selection of users who can do that and we are not yet cleared and the admins are working as fast as they can
yeah but the bot told me i got 0 opened tickets so what should i do in this situation?
i am not sure
then get more people on it g
we are that why we ask you guys to be petient
well can you ask someone else and help me on this one?
Like how much
It’ll say you have 0 tickets meanwhile you have a ticket pending once that ticket is opened it will change from 0 to 1 it’s a lil confusing but if you made a ban appeal theirs one opened and please just be patient we have a small team who works on them and I understand your frustration but it’s completely out of our hands
I apologize and I hope that helps clear things up
Are we talking about solo/duo 2x #4 ?
Yeah
how can i get the master food kit after i followed
Last we on wipe day max pop was at 812 players if that helps you
Next day mid afternoon around 300
Make sure you follow through and then verify you follow through https://link.bestrustservers.com/ the website in this link and in game make sure you do /auth
Feel free to PM me my inbox is opened for support questions
hello i open support ticket weeks ago and still no response from ticket what do it was for server rule break teaming
Hey you have to be patient that means you got kicked from our servers due to the suspicion of teaming if you made a ban appeal already I suggest you to just wait and it’ll be answered in the order it was received
ok i was just curious if they recived the ticket i made it 4/21/2026 so almost 1 month
If you sent one they definitely have it thankyou for your patience
yea ur gonna wait a year and its still not gonna be solved
they are just repeating them selfs "js be patience" xd
Hey @frail hawk , yes we are repeating the same answer that we have if you ask more than once, that’s because there’s no other answer. You want your ban appeal to be fair and objective right? You want everybody to get the same chance? Well then, this is how we achieve that, we have a small ban appeal team to guarantee a fairly review. Due to this process being done in a very thorough and intense way, there’s just no way to avoid even a longer waiting time. I’m very sorry for the inconvenience but you’re going to have to continue to be patient. Just think about the fact that you’ll get a fair review once it’s your turn
Ich weiß es nervt aber ihr müsst euch leider weiterhin gedulden
ban appeal
Hey @hybrid otter , due to our smaller ban appeal team and need for carefuln review to ensure a fair and objective decision ban appeals tend to take longer. Although I’m sorry for your inconvenience and I can understand your frustration, it’s not unusual to wait days instead of hours. Rest assured we’ll get to you in due time
when willllllllllllllllllll we get the support ? its been more then 7 days
Hey @hollow beacon What can I help you with? 😊
its been 7 days for my tickit for ban
takes time man. i apologize it takes a bit but there is limited ban appeal staff. they’ll get to it when they can. tickets are worked in the order they are received.
timee ? bro even its a bank 7days and no support
yea i understand man. there’s a lot of ban appeal tickets. and very little ban appeal staff im sorry for the wait man. just gotta be patient.
bruhhhhhhhhhhhhhhhhhhhhhh more then 7 days
Yeah @hollow beacon ,the thing is that we’re not just rushing through ban appeals like a game but reviewing each one intensely to guarantee an objective and fair decision
You’d rather wait longer and have a fair chance right? That’s exactly the thing, our ban appeal staff, which sugarfly already mentioned is very small, is committed to give everyone a fair chance. Therefore it’s not particularly unusual for you to wait days instead of hours. Sorry for your inconvenience but Rest assured you’ll get a fair review once it’s your turn
I’ve been waiting for 7 days, and every time I contact you guys, I get the exact same reply! You really expect me to believe support is going to help me after all this?
I’m better off playing on another server instead of your server that hands out bans for no reason. I’ve waited all this time for nothing, while everyone on your team just copies and pastes the same useless script.
And let me guess, at the end, some support guy is going to show up and tell me my account is "suspicious" and the ban won't be lifted, right?
I understand your frustration believe me I do, your outrage sadly does not change the situation though. I know it sucks (a lot) to get banned if you’re innocent but if you’re really not guilty of what you got banned for you will be able to play on our servers again as long as you tell everything to our staff exactly how it is. Getting banned for „suspicious account“ is an automatic ban carried out by our anticheat, there’s a lot of reasons for it but it’s use is to prevent cheaters and co. To even access our servers.
Im really sorry, I am but we are doing everything we can to make this process more efficient.
And btw, there’s no „script“ but since there’s really only one answer to your question, you’ll get similar sounding answers.
If you want to know exactly what happened, here it is: I didn't even get the chance to play. My friends invited me to try this server, so I joined. The exact second I joined, I was instantly kicked and got a message saying I was banned and needed to submit an appeal on Discord
I didn't do anything wrong because I literally had zero playtime. Your anti-cheat flagged me the moment I connected. Please check your logs; you will see that I just logged in and got auto-banned instantly. Can you please check my account and fix this error so I can just play with my friends?
If you want you can dm me a screenshot of what exactly the message was/is when you get kicked from our servers, I’ll be able to tell you what the anticheat probably thunks is wrong with your account. Moderators don’t have access to ban appeals though so I probably wont be able to do much
i dmed u
Why is one of the servers went down and won’t come back on
Might be a Technical Issue if anything else please submit a ticket Or Don’t hesitate to keep asking questions thanks for letting us Know and what server was it?
It was Netherlands max 5 2x server it’s not on my favourites anymore
The one that wiped on the 7th
Try running the game and check again. If you still can't find it, it means there are updates available.
I don’t know I’ve reset my game like 3 times and don’t see it anywhere not on favourites or history I’m very confused
When was the last time you played on the server?
Like 2 hours ago I think
I’ve been waiting for a bit
I came back from oil rig and my game was not letting me open doors so I reset and loaded rust and now the server is gone
What is the server number? I'll check it
Idk what the server number is but it’s called bestrust max 5 2x Netherlands server one
It wiped on the 7th
is this the server ?
Yes
I can see just that in Netherlands. Anyone is your server?
its down for now will be up soon
Nice
You have any idea when it will be back up
I see that the 2x trio server number 10 is wiping soon but I can’t find the server on the rust list
paste this into f1: client.connect 141.11.117.94:28015
what triggers the suspicious account ban?
You have any idea when max 5 2x Netherlands server will be up
I don’t see it why
Yes
client.connect 141.11.117.39:28015
what triggers the anti cheat to ban for suspicious account
i dont think i can say but theres several factors that go into it
okay because i got banned months ago for it and have gotten banned on many servers for it and im just now getting back into the game and trying to appeal but my ticket has been waiting for over 24hrs
That’s the wrong one I play the one that wiped on the 7th
It’s like monthly wipe
Yeah im sorry man but we have a small ban appeal team so it may take quite a while for them to get to you
i know the ban support team is very small on best rust though
this?
Yes
i hope your guys support team is better than wrbandits
it says its online but its 0 pop
client.connect 141.11.117.136:28015
The ban appeal team are trying their hardest im not sure how it compares to warbandits though
no theirs is awful
the reason for my ticket being denied is "Gigantor: Appeal denied. Play elsewhere. We dont like cheaters here. You will never be unbanned"
bruh i just sent you the vanilla one ;-; im so braindead with no sleep
i didnt even cheat for the ban it banned me for having an old eac ban account
wow thats shocking
Me because this isn’t right one
it just feels very unprofessional and they wouldnt hear my side of the story
yeah my bad on my life i have found the correct one but it is offline so ill let the owner know
Yeah I was wondering why it wasn’t popping up lol
yeah we keep things professional here im not fully sure how the appeals work though
how do i check my hours
the only reason why i would see me being denied is having a gamebanned account but its well past rust's 8 month timer
for kits
/playtime
typically most servers ban people with bans that are below 180 days old im not sure what warbandits do with that though
tbh i dont know but its been a year almost for mine
I don’t wanna be annoying but do u have a estimate when the server will be back up because I dc in a bad spot with Loot and want to log back on to get it in my base lol
i dont sorry normally when i dm farkas its up in a few mins but its like 4am so hes probably asleep
Yeah because it’s 4am for me to and I don’t wanna go to bed and lose my loot yk so I’m just going to wait till it’s up
you didnt happen to clip what you couldve lost did you?
Nah I won’t lose it il just stay up
damn alright then soldier
I just wanted to know when the server will be back up so I would have a time but if u don’t know it’s ok
ill let you know if he dms me back
Yeah thanks
Guys it was fooking 3 months since deep sea was turned off. like cmon. Its aint anymore give it back at this point
guys any idea when max 5 2x Netherlands server will be up?
Hey @lucid rivet sadly, deep sea is still not on our modded servers due to performance issues, it is on our vanilla servers though so feel free to check them out
good morning
no but our team working on it
okay thx y2.
have a nice day , hope it will be up soon 
@tight schooner
will be up in 5 min
wdym muting random ppl
my friend literally asked: "who was on cargo with that ak that beamed me?" and got muted for hatespeech 2hrs
he said only that?
yep 100%
he was gonna appreciate him for that spraydown haha nothing like toxic or sth
Hey @upbeat scarab kannst du mir mal den Namen geben ich leite das weiter, aber geht’s nur um das? Hat der das auf deutsch gesagt oder englisch
and that mean?😂
FamasFelix heisst der kollege
XD
Hast du ne steamid? Wenn ja dm mir die mal bitte
auf englisch 😄 also er war legit garnicht toxic oder so war auch glaube ich seine einzige nachricht in der heutigen session, könnte mir vorstelllen dass die jungs die wir cargo geknallt haben ein mod war:D
Ja mod abuse ist natürlich ein absolutes no Go dass wir nicht tolerieren
ich weiss ich war selber mal mod und auf solche hat man echt keinen bock
Habt ihr auch Namen von den auf Cargo der ihn gemutet hat
🙂
sieht man ja leider nicht ingame welcher mld das war
Ok
soll ich mal e9in ticket aufmachen? dann könnt ihr beide direkt das ticket nehmen
Ja gerne
@upbeat scarab kann dein Freund einen Mute Appeal aufmachen bitte?
ich glaube der ist nichtmal auf dem dc ist ihm mit sicherheit auch jetzt zu nerbig, mir gings nur um den mod, seinen mute können wir kompensieren ;D
war auch nur 2h aber geht halt ums prinzip^^
👍
wir checken das, danke fürs Bescheid geben!
Danke euch Männers
Viel Spaß noch beim spielen
danke euch auch ^^
how to get steam kit
you add #Bestrust to your steam name then you link ur account at https://link.bestrustservers.com/ then do /auth in game then ur good to go
tnx
you are welcome im here to assist you
I've been playing on Bestrust for about three years. I've never used cheats or anything like that. Over a week ago, I was banned for my Suspicious account. I appealed, but no one has responded. What should I do?
nothing you just have to wait
just gave them sometime they will check and if you ok they will unban you . thats all
The only thing you can do is wait patiently, the admin go through the ticket 1 by 1 so eventually they will get to you.
how long do ban appeals take to be replied to
i was banned for breaking team limit but never did
Hi, the admins who look at ban appeals will eventually get to you… they go in order from the oldest to newest ticket so give them sometime.
Is there anything else I can support you with?
due to the ban appeal process being alot longer then others, it takes time
ok thx man. was planning on being on for raid time to defend base but loaded up and was banned for nothing
is there an average time they usually take
Ah well sadly there’s nothing you can do but wait I am not sure of the average time
like do u think it will be addressed today
I am not sure how long they will take as ban appeals are an extremely long process
It takes weeks and or months don’t bother waiting
thank you🫡
I want to change my mute appeal ticket to a ban appeal. <@&513265319096221697>
i sent the wrong ticket, i want to change
you didn't open up a mute appeal.
XDDDD
how i get my kits
You need to go to https://bestrustservers.com, then click on the link in the bottom left corner and connect to Steam/Discord.
quick question are people allowed to camp the fishing quest at the large fishing village like i want to find the fisher mans stuff and i walk there and theres a base withj a turret right on it and it kills me
Of course they are. There are no rules about camping quests.
as i said
is deep sea active on the 2x servers?
unfortunately no. Due to optimization, deep sea is only available in vanilla
any staff on ?:
How can i help you sir?
my ticket pls
They'll get to you when they can. At the moment we have a lot of tickets and not a lot of admins. Just be as patient as you can 🙂
what is trio 3x-4 ip
Hello, you can see it in that channel: https://discord.com/channels/277748656420028426/1108027109802250311
how long does support answer your tickets
Hey @worldly spruce , a suspicious account ban is an automated action performed by our anticheat, please make a ban appeal ticket in #❓┃submit-a-ticket and we will assist you asap
It will take some time though, please be patient as our team needs to review every appeal very carefully and therefore can take a little longer
Could you clarify what ticket you’ve opened?
ban appeal, randomly was banned, didnt even get to join the server
Okay well as I’ve told fogy, ban appeals sadly take a little longer, just be patient and rest assured we will get to you as fast as possible.
already an 1h 30min....
While you’re waiting you could dm me a screenshot of what message you get when trying to join our servers, and I’ll be able to tell you exactly why you’re banned
Im Sorry for your inconvenience, really, but we are probably talking about days not hours
ok thank u
@vagrant briar I changed my Steam name while in the game; could that be the reason?
If your account is very new, Rust might automatically kick you from games or issue a permanent ban.
Because of this, the system places a lot of importance on new accounts having:
- A high profile level
- Existing games in the library
- Transaction history or funds on the account
and for that you have to wait 4+ weeks for your ticket 😉
Our unban team works quite efficiently, but since only a few people have this authority, the process can take some time.
Detailed reviews are necessary because this is not a simple task. It is best to remain patient.
i think to be a mod here you have to automatically say be patient huh
Fair 😄 But yep, it’s in the queue. We’ll update your ticket when there’s progress.
I mean that's honestly the best and only thing you can do is be patient.
try 2 months
and still counting
blud they have no respect for they community
ik
Cant be worse then Panda Rust
Banned me for cheating then when i went to make a ticket they banned me from the disc
Does anyone need help or have any questions? Feel free to ask.
does anyone know how the rust magic kits work
like is it a one use thing, or once u have them u keep them forever
Hi, here you’ll find everything you should know about Rust Magic Rewards. https://discord.com/channels/277748656420028426/1462724611614441610
so i might just be dumb, but the "deposit must be within 24 hours" does that mean that if i deposit i only have 24 hours to redeem the kit
@short hill Hey, that means
more deposit = more hours | Higher desposits give better kits.
Sorry And thank you for your Patient We Support mods try to get to every question/Support needed But are Admin Team Is great But Small and are working hard to get to your ticket.
.
@pliant horizon
are the vanilla servers shared bps
Shared bps on modded servers 🙂
How long take the admins to reply a ban appeal ticket?
I already did 2 tickets within 2 weeks and no response yet
Hey there, Tickets are taken in priority order > please await update we sort oldest > newest. Especially for complex cases, please be patient - multiple tickets are not required and only add to the current queue.
Thank you for your patience!
does the vanilla solo server get good pop?
All of our servers are usually full at the time of a wipe. However, if you'd like, I can send you the channels so you can check them out for yourself.
yh ok thanks, is there a map preview for Bestrust Solo ONLY #6
here #1505914130282971187
thanks
you can check the discord bots that show the pop of each server
All the way over there 
duo 5x #2 is starting, sorry for the delay
i dont have sort in chests but my friend has it is it a setting or sth?
A feature introduced in the new update can sometimes cause bugs.
I recommend restarting the game or, if an update is available, I suggest updating the game.
It's not something that's enabled through a specific setting. It should happen automatically on its own.
its already updated and i restarted multiple times guess ill wait thanks
I will look into this for you and get back to you with an update. Please wait for a moment.
would help a ton ill wait
hey man this is actually one of our playtime rewards you get from playing in our servers. refer here to see them all! https://discord.com/channels/277748656420028426/1357346695658082334
you can also check your playtime in our servers by doing /playtime in chat 🙂
ohhh makes sense thank you
You need a couple more hours champ.
you’re very welcome. if u got anymore questions feel free to ask.
they fly by lol. 😂
What if the staff team is disrespectful?
send me a dm please
its been 2 months since i got banned and appealed it , how long it s gonna take to at least tell me to get lost?
is your ticket still active?
how do i tell ?
have u tried to open another ticket?
this should be in you’re dms.
mine's offline
if it’s there click on it. it should tell you in there if there is an active ticket.
click it and message test or something into it and can you show me what it shows you?
i have sent you in dm
just have to be patient. the ticket hasn’t been answered or opened by ban appeal staff.
this issue has been resolved and handled. thank you.
How can i claim my RustMagic.com kits if i have done the deposit and unlocked it on the website
Did you already check if you're fully linked up?
ive done it with ./auth
my Dc kit, the RustMagic.com Kit and so on work succesfully. But the Deposit kit does not work
Can you check this URL and see if the Rustmagic one is on verified?
done and linked but when i use /auth it does not work ingame
Can you please send me a DM of that page and of the auth result ingame?
can you use kits on best rust solo only 1x?
You can use it if you are playing on a modded server.
Why isn’t there deep sea in any servers bestrust
Hi boss, the vanilla servers do. For the modded servers they are working on stability and will be released as soon as the team can. Apologies for the inconvenience.
are community players allowed in the serverS?
In the event servers you mean?
we're in duo 2x #3 and our neighbour has a comm locked account i think
If someone is not supposed to be here for any reason at all, please do #❓┃submit-a-ticket.
yeah sorry but i don't know if that's allowed or not so that's why i asked here before opening a ticket for nothing you know
No need to apologise. Usually a community locked account would imply the account is illicitly acquired, which could mean evading something. Always happy to help, best way to go is #❓┃submit-a-ticket
Guys how much time you(moders, idk who check tickets) need to give answer? I send last my ticket weed ago.
depends on the ticket
ban appeal
Hey boss, All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.
I'm not rushing you, but you can consider my ban out of the queue? If its possible. I've been waiting for almost half a year.
Unfortunately that is not possible, that would be unfiar against other people with the same issue.
is it fair to take up to 120€ for a unban?
is deep sea out??
I just answered your question in #💬┃vanilla-chat
Its a way to get you unbanned, your not banned for no reason so be happy that there even is a option to get unbanned but with a fee
"hey, the ban is justified , you're not allowed to play with fresh account on our server, the only explanation is you where cheating why would you play with an alt account while leaving your main account with kits and skins."
i pay 120 € cuz i wasnt able to play on my main
not banned for no reason - i can tell
I'm missing something here. Where do you get the idea from that you'd pay 120 EUR for an unban? This seems factually incorrect.
lol
yes you should stay banned but if you want to get unbanned after breaking our server rule, You need to pay 72€ insurance for unban. Which means you buy VIP kits in our store, any you like for total worth at least 72€. You then need to message me. You will get the kits you bought and the unban.
and on top of that bcs ur an old player , i reduced the insurance fee it should be 120 for others
where do i find the server tag tab
I will send you a picture that explains everything; it's very easy.
thank you
No need to thank me, I'm here to help you, my friend.
i cant connect without using vpn i wish i could connect without vpn but i tried everything and this seems to be the only solution, if you have any other feels welcome to help ty
hey @copper aspen what exactly seems to be the problem when you try and connect without a vpn?
connection attempt failed
actually I'm having same issue, I have to use VPN
how does the rustmagic 24h deposit work does it mean after 24h you loose all the kits ?
the depoisit kits work only for the 24h but the free kit from rustmagic stays always
so in 24h i wont have any of the deposit kits in game ?
Deposit kits can only be claimed within 24 hours after making a deposit, meaning you can only claim them on the same day you deposit. After that, you would need to deposit again if you want to claim them again. The other free kit can be claimed at any time.
so is a complete scam ?
Why is the 10k kit same as diamond kit 😭
i thought the more you spend throughout time the better kits you unlock
Same
Gng u have 1k hours xd
yes i am john bestrust
How does this make any sense ?
more deposit = more hours | Higher desposits give better kits.
wdym more hours?
so its more than 24h?
say you deposit right you get that kit for 24 hours, say you deposit again within those 24 hrs you get it again for 24 hrs until you stop depositing
ok but theoretically you'd have to deposit 10k every 24 hours to get all the kits or?
or do you only need to deposit 10k once and then later any deposit unlocks all kits
you can deposit 10k and then 1 dollar and you keep it all
within 24 hrs
but say you deposit at the 25 mark you lose it all
Hey everyone DMs are open for any support questions you may have 🙂
When will my submitted ticket be resolved?
This is my first time playing on this server, yet I was permanently banned for ban evasion. What's going on?
It migth and will take for a while because our ban appleal team is smaal but deticated group and they are cheking tickets in order from oldest to newest. So please be patient
i'm following the master on instagram but bestrust website says im not
Try a different browser; that might be the solution.
i did on 2 different browsers
i pm you
and 2 different computers
Hey you can submit a ticket and do a ban appeal 🙂 https://discordapp.com/channels/277748656420028426/1118287481322872842
I have submitted a ticket, please deal with it as soon as possible.
We will get to is as soon as possible 🙂
why cant i auth my steam kit
hey did u make sure u have #bestrust in ur steam name
yes
can u send me th link to auth it
make sure you do /auth in game afterwards
I followed on instagram how to verify the kit ?
Go to this direct link and log in with your Steam account and the rest of the link, then click on the word "Verify". https://link.bestrustservers.com/
It doesnt do it
Can you read what appears to you?
It says im not following but i am
if you wanna Pm me im open to a voice chat to guide you through it if you still cant get it to work
Has your problem been solved, or do you need more help?
@grave steeple
Hello please don't tag staff if you need help I'm more than happy to help.
is insiding bannable? need to know before i make a ticket
No it's not.
devious lol
ey bro
u got evidence of real schloter cheating?
he was my rndm mate and i got banned
@pallid geyser
idk i dont have access to that please make a player report #❓┃submit-a-ticket
damn got banned a month ago for some suspicious account bs and still no response, crazy
guys how do i verify that i joined the discord and the steam group for the kit
for the solo 3x monthly event server if everyones TC gets destroyed before wipe who wins then xd
Hey you can do /auth ingame
and if your trying to get discord kit use the best tag on discord and click adopt tag
I would suggest opening a new ticket and waiting patiently for a response from our team.
i was told not to open another ticket since it resets the que?
i see one moment
The best thing you can do right now is wait for a response, sorry it may be taking longer than expected. they have loads of tickets try to be patient with us🙏
I know you don't have control over this, but its crazy cause when i got banned i had 8 hours in this game about one month ago . I now have 140 hours, i have come to like this game and would like to try this server again but this process is incredibly frustrating and deters me from wanting to ever support the server
I understand why you’d feel that way, especially after spending more time in the game and wanting to give the server another shot. The appeal queue has been pretty busy lately, so responses can take longer than expected. Your best bet is still to wait for the team to review it ,and avoid making extra tickets since that can slow things down further.
any admins etc on here? got some important stuff regarding the solo event
brother nobody opens ticket?
hi plz #❓┃submit-a-ticket about it
thank you
alright, i did.
@short hill Not physically but they watch the servers.
Server trio #2 restarted daily and hasn't come back online yet, it's been 30 minutes.
We will look into it and update you ASAP
Admins are not permitted to play.
Bestrust Solo/Duo/Trio #2 - Weekly Server down?
@manic merlin yes currently their working on a fix.
ETA when up?
we do not have a ETA,it may take some time to fix the server.
Thank you
No problem🙂
wipe? wtf
Hi there all, it seems that indeed without the intent Bestrust Solo/Duo/Trio #2 has wiped. The team is looking into it and working hard on getting it back up. Our apologies for the inconvenience! 
But will it be as it was? Can you rollback it? or is just a RIP
no we can't 🙂
I am not certain if a roll back is possible after a wipe. I am sorry. Awaiting internal instructions so that I can let you know.
Apologies team. With regards to my previous answer: the issue was fixed, and therefore wiped. She's up and running again but unfortunately a wipe was required. :
Unlucky, thanks for the work anyway
Yeah, I'm sorry man. And thank you, my pleasure.
hi
How to contact the creator?
If you need to solve any problem, it's best for u to create a ticket and describe your problem. #❓┃submit-a-ticket
I want to become a creator, how do I apply to become a creator?
open a other ticket and someone will handle you soon as they can
How lovely! We always welcome more creators. Where can I watch your work? And yeah, just follow the ticket creation process boss.
Hello, im authorisied on steam and discord but cannot claim ingame reward /kits
Wihc kit would you like to claim and the command is /kit
Did you check if you're fully verified here? And did you type /auth command in game sir?
do you get a notifation when your ticket has been looked at
Yes, and you'll also get a DM when it is being responded to. ;-)
solo 2x #4 down?
There might be some glitches. It will be fixed shortly. Please stay tuned.
Up for me. Just tested.
hey i have same problem in game when i do /auth it says succsess but cant claim the reward why ?
Are your accounts not linked to the Bestrust website?
all linked
Did you press the connect button and then press the verify button under the kits you see there?
yea i did verify it says Verified but in game when i do /auth nothing pop up to my inv
You have to claim them by going to the /kit menu, captain.
do i write /kit menu in the commend ?
You can get it by typing "/kit" in the game chat. In the menu that opens, go to the "free" section at the top right of the page.
i wrote /kit in the game chat rn but nothing show up
The kit menu is only available on modded servers (servers with plugins). If you are playing on a server that isn't modded, you won't be able to access the kit menu.
even the cummunity ?
Yeah, you can't access the kit menu, and that includes the community servers.
In general, there are no kits on any servers except for the modded ones.
ohh allr i really appreciate it didnt know that
You're welcome. Have a great day and enjoy your games!
It cannot be uppercase letters or it will not work aswell.
How to apply for a whitelist
#❓┃submit-a-ticket You can open a whitelist ticket from here.
canm anyone check if my ban ticket is still open ?? because it has been more than 2 weeks and i havent got a reply
as long as you didn't receive a message saying "Your ticket was closed", it is still open.
Our teams will assist you as soon as possible. Don't worry, and please be patient.
Is there any way to appeal a ban? There was server lag which caused me to be banned for fly hack even though i didnt cheat.
Hey! You’ll have to submit a ban appeal ticket here and someone will assist you as soon as they can! #❓┃submit-a-ticket
ok thanks!
You’re welcome dude!
Usually how long does the process take and what are my chances of being unbanned?
Hard to tell for both questions mate. We strive to get into the case as soon as we can.
good evening
help me i got banned for no reason
Hello friend, you’ll have to submit a ban appeal ticket here and someone will assist you as soon as they can!
I've been filing an appeal for a while now, no one is deciding anything
how long do I have to wait
The ban was issued for no reason, they just ran away and I was banned as soon as I entered the server
Our team does their best to attend to everyone as soon as they can. It's a ticket-by-ticket process. You're going to have to remain patient. Thank you for understanding 🙏
Why this ticket if you are considering an application for 3-5 months, how do you want to be online if a ban is issued for no reason?
Here, take it out and deal with this solution, ban how players play if all your servers are banned then it turns out you don't care about the players
Hey, I understand it’s frustrating, but ban appeals are handled only through tickets and by the ban appeal team. We can’t review or speed up ban cases in public chat. Your appeal will be answered when staff reach it, so please remain patient and avoid repeatedly asking here. Continuing to push the same issue in public chat won’t make the process faster.
Hi what happen with best ruist 8 solo duet 1x??
Hey how dose the offline protection work for the event on trio
I just answered your question in the other channel, champ.
Hey so can you raid in the first 3 days of the event or
Like if someone build close can I wipe them before the 3 days or do I have to wait?
is the Bestrust Solo/Duo/Trio 1.5x #2 always empty? It just wiped 30mins ago but only 16 players lol
dont bother at the end of the day u need to spend money for unban anyway
cant do /auth says contact admin after a few tries
But are the kits available for you now?
no
Did you check this page to see if you're fully verified?
yeah
Have you tried relogging, restarting Rust? It should eventually work. Sometimes it takes a second.
Perfect! Have fun with the kits boss.
preciate it
yo hello
Hello!
Oh! you should go to #❓┃submit-a-ticket and open a ticket under vpn whitelist
and the admins will resolve your problem shortly
how long it gonna take i have one day night to play i just opened game and kicked me for vpn stuuf i dont know what wrong im legit
i dont think it will take long
when will the tickets be issued after the ban issue
is it possible help me ab make it faster i really have my one night to play i dont wnat a wait
can you help me
Unfortunatly we can not speed up any tickets, this would be unfair for other people that are waiting. We do our best to attend to them as soon as possible.
What do you need help with?
ı got banned even though my account is new
Hello i cannot help you with bans i can only assist you to ban appeal so make ban appeal ticket at #❓┃submit-a-ticket
sorry for the inconvenience, your account got banned by the anti cheat due to it being new. (we do this so we dont get bots and cheaters)
so how will this be solved
You should make a ban appeal ticket like @vital plaza said
ı created it but ı was wondering when the problem would be solved
Ban appeal tickets are handled from oldest to newest so it's fair for everyone. furthermore, each ticket has to be handled thoroughly so it takes time. I recommend being patient as you'll get a response as soon as possible
thanks
when is duo 2x #6 up
Are you talking about a reset?
Wiped, up and running as mentioned on #💬┃modded-chat 🤝
Hey so can you raid in the first 3 days of the event or
Like if someone build close can I wipe them before the 3 days or do I have to wait?
xd asking a third time is the event NA or EU
it seems very difficult for bestrust to have pretty basic information available for their servers and or events 🙂
hey, so the event is gonna be happening in EU servers
roger GG
hey, yes you can be raided on the first 3 days of wipe but only on certain times you can check them in #🎉┃trio2x-13-weekly-event┃🎉
so im guessing everyones gonna tc entire grids again and you cant do anything about it 😛
i have been playing on the solo 3x US, if your from US and have less than like 165 ping u can play
I tried solo event but there was tcs everywhere and i couldnt even remove them due to the offline protection so i gave up
silly oversight
ye that actually happened to me too was a little bit annoying but i simply moved base location
ye i think i made that suggestion to destroy ur own stuff but im pretty sure you can now
cannot confirm this 100%
You should be able to destroy everything except things connected to main tc
that would be a little bit too op in my opinion
Its NA...
the trio that is happening right now?
Yes i have 146 ping and someone is raiding
is arctic fixed on event server or still broken?
you are completely right that was a mistake on my part i was probably mistaking it with another event from some other server, im sorry about that
you know?
i do not think it has been fixed yet, i have had the same issue recently and didnt see anything saying it was fixed
I can't log in to the Trio 6 server; the queue isn't moving. I've been in the same queue for about 15 minutes.
check the site and make sure its linked correctly : https://link.bestrustservers.com/profile
how do you show that you follow his insta for the food kit
Hello first make sure you have your accounts linked correctly check the site and make sure its linked correctly https://link.bestrustservers.com/profile
After that go in game and do /auth to see if it works
Once that is done you will go back to the main page on link.bestrustservers.com and click Verify for the Instagram Reward as shown here then do /auth in game.
Exactly
no one on solo/duo that just wiped?? looks too empty
Hey i made a ticket four days ago and still no response. I know the ticket support team is very small but I feel kind of let down and bored waiting for a response.
@slender stump Hey, i know you have been waiting for a while but our teams trying their best to get to every ticket.
Thank you
What staff rank is needed to answer tickets?
@slender stump Moderator and above👍
Thank you
No problem!
You can fill out a report ticket here: #❓┃submit-a-ticket
i thought there was a "small admin team" with abt 3-4 people that only is responsible for tickets
does iron rank get u skinbox
depends on the tickets,
what abt my ticket then?
which ticket have u opened?
Hey @lean surge no it does not.
turn up the pop in the trio na
I know it may be frustrating waiting in que but the population limits are set to balance out overall gameplay experience for everyone. If you like you can always visit the https://discord.com/channels/277748656420028426/514877078957588491 and purchase a kit for que bypass. If that's not your concern please feel free to give more information so we can look into it further.
So question do we have to have a big base to be in the trio 3x or just a base
The first 3 days are preparation time.
During this time, build, farm, expand, secure your base, and prepare for the elimination period.
After the first 3 days, the TOP 100 biggest bases will be marked automatically on the map.
The TOP 100 bases are calculated by:
Foundations + walls
Twig and wood do not count.
All of this information can be found in the respective channel for the server you're playing in.
Well it says the biggest so I want to find out how big the base has to be
To be considered big
You would have to estimate based on the other bases on the server if you're within the top 100 or not based on foundations and walls. Information on other players entity counts will not be disclosed. Good Luck!
is the trio weekly going to actually be biggest base or best looking base
@onyx laurel Yes, the biggest and the strongest base 
i created a ticket yesterday and i still didnt get a single response is that normal???
Yes, that can happen. Tickets are handled in a queue and response times can vary depending on how many are currently open. Please be patient while staff work through them.
Hi, how much costs silver, gold, diamond, and weapons kits separated and if we buy it do we have it perma or?
Hey! That will depend if you choose the lifetime option or not 🙂
how much is both versions?
The prices vary, you’re best to explore our store and see what package suits you best 🙂
and what is cd in all of that kits if i activate them in server what is cd for them?
This also depends on which kit you decide to purchase! Most kits have a 12/24 hour cooldown 🙂
ok and last question, can we pay with paypal?
All payment options will be visible once you proceed to checkout 🙂
ok ty
You’re welcome! ☺️
adding tag on discord for kit means i put it in my discord name or
it means the discord tag im using. You can adopt it by pressing on my profile.
hello
yoo
mate i cant log in sw connection attempt failed
do you have idea what coudl be reason
@desert urchin i used to play 3x solo w exitlag i have vpn check but i cant enter solo 2x with exitlag if i close exitlag i can enter sw
open a other ticket i will help you https://discord.com/channels/277748656420028426/1118287481322872842
can u help quick mte yesterday i waited 5 hr i missed wipe i want a play atleast this wipe
open a ticket trust me
what ticket did you open ?
if you have a vpn prom yes open a vpn one but i can not see your vpn ticket i can see only other ticket
i told you the problem
i have exitlag yesterday i opened vpn ticket they already agree my exitlag but it doesnt work for 2x server new wiped one
if you opend a vpn ticket you need to wait i can not do something
please dont spam a member it will not make them reply quicker
We no longer find joy in farming in Basit Rast. I hope it returns to how it was before, because we have lost some of the passion.
If you have a suggestion on how we can improve the server you can leave it here #1135493215374553138 it will be really helpful for us so we can bring you the best rust experience possible
im sry but is this for real ive waited abt more than 24 hours and stil not a single reply to my ticket....
it is probaply because of small team to hnadle them and lots of tickets and tickets are answered in order oldest to newest. Please just be patient!
okay but the thing is i got banned for liteary nothing i was afk for about 30 minutes and came back disconnected from the server and it was saying perm banned for breaking a rule ???
Just be patient itll be handled in the ticket.
4th server has limited raids, and i heard there is one more like that, which number is that another one and is it at least max duo?
how do i get a tag
Follow these steps
- Go to User Settings.
- Click Profiles (or Server Profiles).
- Choose the server you want to represent. (BESTRUST)
- Set that server as your active profile
- Make sure you do /Auth in game again
Hey! The monthly and weekly servers have raid protection 🙂
did the Duo sever just crash ?
I was playing on there too, it seem to be having a slight hiccup at the moment
okay i was just wondering bcs i got a DC
Be ready. She's coming back online! 
Noooo my bow!!!!
Hey! Deep Sea is disabled on the modded servers only.
Vanilla still has it 🙂
pls finaly do my ticket i dont want to wait another 2 days man
aaa why??
It was found that deep sea is not fully optimized and caused major issues in game.
Especially when spawning you would lag and or DC for a few minutes
okok
Our ban appeal team is working as quickly as possible. Because there are many tickets, it can take some time as it is a detailed process.
I kindly ask for your patience.
The server on duo 2x rolled back and now respawn rates are at 0 please fix
Hey! The rust magic splits expire after 24 hours if you dont deposit within that time.
Checking!
i depod yesterday at 2am and its gone?
What timezone? Are you sure its not beed redeemed and on cooldown?
do any NA vanilla servers wipe today?
#📅┃wipe-schedules You can check it from here.
Answering all questions for free today. Tag me!
👋
Same here feel free to Pm me or tag me 🙂
What in your opinion is the most underrated salad dressing?
I agree. Caesar is lit.
Does pineapple belong on pizza?
(Only 1 correct answer)
You said this purely because I am Italian.
I’m Italian and Serbian 🫡
It does not. I also dont put bacon on my pancakes.
Blasphemy
Promote this man immediately!
PINEAPPLE DOES BELONG SORRY END OF DISCUSSION now how may i help everyone today
How do I block someone? 🤔
@wet oracle 
Conclusion
Whether pineapple belongs on pizza ultimately depends on personal taste and culinary philosophy. Traditionalists may reject it for disrupting classic flavor balance, while others embrace it for its sweet-and-savory contrast and nutritional benefits. The choice is subjective, and enjoying pineapple on pizza is perfectly valid if it suits your palate....
What in the GPT
Hey siri 🤷♂️
Na i dont like her
We should #💬┃off-topic
Is team-up allowed on solo servers?
Absolutely not sir.
Teaming up in solo player modes is strictly prohibited.
If you see this happening, please report it through the ticket section.
where do i verify my discord name kit?
Okay, because a player named "CHLENGNOMA" on solo server #8 is teaming up, I suspect he's an ESP (Electronic Support Player).
Go to https://link.bestrustservers.com/
Then login with your steam and discord then click verify on discord name kit
check the website: https://link.bestrustservers.com/profile | you can find all the link commands there
That calls for a #❓┃submit-a-ticket player report! 👀
Just clip him while he is teaming then report him in #❓┃submit-a-ticket
ok thx
moders u get money for ur job?
No, only admins receive it. That is, admins and above.
admins cant play on bestrust servers or?
Yes, admins are not allowed to play on the Bestrust server, but they can play on other servers.
but if he change acc?
Secondary accounts are prohibited. Even if someone has a second account, they are required to report it.
sorry, I have a problem in the discord channel, I can't create a ticket, on unbanned, he writes that I have many tickets open, although I have closed them all
If you have an open ticket, I recommend waiting for 30 minutes to an hour. After that, you can try again.
I am trying to create a ticket from 14:00 Moscow time
i think you already have an open ticket
no
why bestrust duo server 2x not working now
did you open a ticket and reply to the questions?
no
can you dm me screenshots of the conversation with the bot
ok
WORKING ON IT 🛠️
working on?
any update on solo/duo 2x not showing up on possible servers?
Should now
thanks!
Do you need the URL?
no sir, i refreshed and it popped up
Ah, otherwise save this somewhere on a sticky note on your PC connect 185.172.175.18:28015 
How long will it take for my application to be replied to?
it wont take long, just be patient!
Still haven't replied after sleeping.
As this is a fairly popular set of servers, they carefully look at each one. Please give it some time 🤝
okay
yo guys im not getting the dc kit why?
any admin online?
Hello what do you need?
https://media.discordapp.net/attachments/1433814428020641792/1492867001708970084/tag.gif?width=768&height=960 you need to have the dc tag nad heres how to get it
i already make a tiket but someone is hard cheating in the server
wallhacking
pre fire, no aim bot
now?
do /auth in game and you'll get the kit
which server?
Recordings of the matter would really help
yes but first he has to link hes account at https://link.bestrustservers.com/
i cannot send picture, but is solo/duo server, just wiped 21.05
cannot rec bcs he is wall hacking, no aimbot
shooting across the walls, pre fire
new account, no other games, just rust
well if you already reported the guy, just be patient an admin will look into it asap
ok i will being patient wile i keep been killed
Also recording of how he kills you etc via any recording software would help as far as evidence goes
how can i get the master food kit after i followed ?
verify on our linking page https://link.bestrustservers.com/ and use /auth ingame after that
Assrust. Shity ass tickect system and support been waiting since January
Please be patient we got 1000s of tickets every day and they are handled on a first come first serve basis they are getting to it as fast as they can I will look into what is taking so long for you.
Was it a ban appeal?
I have following the (the.masterone1)
But in https://link.bestrustservers.com/
No Instagram button linking!
How to authenticat
click on the instagram button and wait for like 15 seconds 🙂
actual joke of server
Can you send me screenshot for Instagram button?
I have only
Login with Steam
Login with Discord
Join our Steam Group
sorry to hear you are unhappy with the server, is there anything in particular thats an issue?
banned for "suspicious account" on a 6yr old 6k hour account while having no other accounts for rust and playing on serv for past 3 days with no issues
make it make sense
have you submitted a #❓┃submit-a-ticket ?
yes, do that first
Can any of the mods look at my ticket to get whitelist approved for using a VPN?
fr man when am I gonna get a reply from the admins due to my ban appeal
mods in ts server are a little special
Everyone, our entire moderator and admin team is working as quickly as possible.Because there is a high volume of tickets, this process can take some time. We kindly ask for your patience. @old thicket @dreamy spear
Why acnt i type or use any kits in bestrust servers rn?
if the server just wiped you have to wait atleast 2h to use most kits
nono i cnat evne type
maybe the server is vanilla
and specifically the 2x solo duo trio serv #3 i cant evne type or kit
you wrote /kit and nothing appeared?
nope just cant type or anyhtign
did you get muted or something?
not muted nor lagging
restarting rustr
<@&513265319096221697> Why cant i type or access and kits , [ Not muted ] nor lagging
well then please make a ticket #❓┃submit-a-ticket "other" and describe the situation clearly then an admin will be able to help you
Restarted and nothign changed
Is chat enabled
yes
why is no one answering me in the ticket
me too
maybe check ur keybinds see if anything changed
with the new update maybe somenthing went wrong with the keybinds
tickets are first come first serve and our staff team that checks the tickets are very small, please be patient until we get to your ticket
same as for you, please be patient
Staff and admins are working hard getting through all the tickets, thank you for your patience and understanding.
about kits i see cost around 50 euros that better ones, i pay 50 euro for 1 kit and have it perma or one month, and how much cost if i want to have that kit perma like?
On bestrust shop there is dropdowns for Modded servers, there you can select one server or all servers (lifetime) option for kits, feel free to browse prices there
good question im checking on this but idt anyone is active who can answer for me
Dealing any damage in any way to the base will be counted as griefing / trying to bypass protection
My application has not received a reply for more than 24 hours.
I want to know if my complaint has been seen by the administrator.
Hello, sorry for the delay. The admins will review your ticket as soon as possible; just a little patience.
my ticket hasn't recieved a response in awhile and i was told i was whitelisted and got banned while I was sleeping afk in my base.
@tawny ruin make a ticket with reason ban apeal
Bro admins will answer u just wait pls
Tickets can take longer to receive a response because they are handled in a queue. Please be patient while staff work through them.
For what reasons can you be banned Ban evading timeleft-perm
if you have another account that is banned on bestrust you'll get banned for ban evading on your other accounts
its like ip ban
Yes, I have an account that was banned by anti-cheat, but it was hacked, and after I was able to restore it, I saw the ban. Can I somehow unban my account?
sadly we can't do that here you need to submit a ticket for that #❓┃submit-a-ticket
if you were banned by anti cheat you need to contact EAC
still dont have the steam and discord kits even tough i linked 🙂
Did you type /auth in game
yes no permission 🙂
good morning
you don't have the discord one cuz you don't use discord tag on your profile
and you need to add #Bestrust after your name on steam to get the steam kit to
after doing that use /auth in game or just logout/in
wait
before that verify it on website
https://link.bestrustservers.com/
mb i forgot to mention that
ok got the steam to work
nice !
Hello how can i help you?
Pls dm
Hello sir i have a question
Hello i can maybe answer your question?
Yes, let me explain. I was banned 6 months ago for “suspicious account” right after I had just started playing Rust. I made an unban ticket because I genuinely did not understand why I had been banned. I had to wait 4 weeks before getting a response, only to be told that I could submit another appeal in 180 days.
So I waited and tried again, but I was told “ban appeal denied.” I tried once more today, and again I was refused. I truly do not understand, as I have never cheated or done anything against the rules. This account belongs to me and was bought with my own money.
I was also banned on Rust Reborn for “suspicious account,” but they performed a full check of my PC and confirmed that I was completely clean and safe, which resulted in my unban there.
It has now been 6 months that I have been fighting to get unbanned, and I honestly just want a fair review of my situation.
I just want to play bestrust btw



Hello im sorry that this happened to you but the asuspicious account ban is bc of anti cheta.
Yes, but the problem is that I never cheated at any point.
and if the ticket got denied then i cannot do anything because im not in ban appeal team or anyone who can unban anyone
I can not use game chat,so can’t use kit.Someone help me
So what can I do then?
Maybe wait bit and do another ticket. But u migth not be unbanned still after waiting (im not sure)
We have heard of 3 people so far who have the same problem
e are trying to find a solution to it right now
So I get banned for no reason, but I can’t even get an unban??
Thank you. This situation started then gameupdate.
Men im not sure how it goes as im not in the unban/ ban appeal team!
can you tell me when was that update? thank you
Before 1 hours ago. When I played yesterday, I can use chat and kits.
thank you to let us know
Hello i have bad internet connection in my place to the servers and i wanted to play with my friends so i used vpn to join but it kicked me and said Kicked: VPN Requires Approval | Appeal at discord.gg/bestrustservers if anyone can help me please
hello please open ticket #❓┃submit-a-ticket "vpn whiteliste"
You need to do vpn white list at #❓┃submit-a-ticket
okeyy thank uu
how much would it take to get approved or reply by moderator ?
Hello it shouldnt take too long but just wait patiently!
okey thank you again
you are welcome!
The ticket bot appears to be offline, why?
last quetion does the whitelist only works on one server or all bestrust servers like solo duo ?
if yes that would be adorable
Hello, After testing, ticket bot seems to be working correctly. Are you getting an error?
I don't have any errors but I don't receive a response to the ticket and it appears to be offline.
now its on
It works on all servers
i got banned 12 days ago for vac but i never had a other acc on rust before its my first pc and my first 200h on this game and noone answering me in the dms
please make a banappeal ticket in #❓┃submit-a-ticket
i did
please be patient, tickets are handled in a queue system. Admins will get to you as soon as possible
you cant say i need too wait over two weeks
you submitted the ticket over 2 weeks ago?
yes
is it still active? was it in the ban appeal category?
12 days ago and yes its still active and yes i clicked at ban appeal
ok, I will ask about the status of your ticket
Thank you
no problem, however its very likely that there are a lot of ban appeal tickets at the moment, so you would just have to be patient for an admin to get to your ticket
I will let you know if I get any information about your ticket
thats nice of you i wanna start a wipe today with my duo i hope its gonna happen
mines been open since 22th march
exactly 2 months without an answer
you can send another message in the ticket for information if you havent got a reply yet
already did
we currently don't have many admins online, they will get to you as soon as possible, keep in mind there are a lot of tickets so it takes time to get through them all
no excuse for a ticket that has been open for 2 months 🤷
as i said this morning there is no timeframe for ban appeal tickets 🙂 we can't help you with that
i know, im just here looking for people whos asking the same question as me
and im taking all of theyre hopes down by saying that mines been open for 2 months
what's the point of not being able to use the nitro kit until 10 HOURS into wipe but you can claim rustmagic kit like 2 hours in?
sure
bro 2 months for a ban appeal is insane, i thought my 2 days was a lot
oh mate ticket response here is a joke
i've seen people say they've had tickets open for months
yeah but like cheater and 'other' tickets get respones decently
its funnyn i did one for other today got response in 10 minutes but the ban appeal from 2 days ago is still just sitting there.
because the ban appeal team is a small team
and because the tickets is sensitive that's why it took more time
10 minutes over 2 months isnt just "more time"
its a genuine problem man
Because there is a two different teams for that different categorys
ye it's a terrible system
ive already made a suggestion to make ban appeals into 3 different categories, 1. Suspicious account, 2. ACTUAL cheating bans 3. any teaming/rule breaking ban
because over 80% of the bans currently are cause of the stupid auto detection bot
i can literally go into a server and mass report a guy who has low hours n get him suspicious account banned n off the servers for over 2 months
nice idea 💡 btw i woll vote for it
Unless you pay and buy kits then they will do your case instantly
I'm sorry you feel this way but, I can assure you this is absolutely not the case.
iFaith just got banned!
Reason:
Cheating
Duration:
Perm
Image
Bestrust Solo/Duo/Trio 2x #13 - Weekly | JUST FULLWIPED 20.05 05/20•Yesterday at 5:43 PM
iFaith had diamond and gold rank and probably other kits
3 or 4 hours later iFaith is unbanned and it was apparently a mistake.
He must have appealed the ban to get unbanned so that means his case got fasttracked
Also how do you make mistakes when banning someone for cheating? Or did he just pay to get unbanned?
Also have fun timing me out everytime i expose you
We have an Auto Ban system that makes bans on accounts for being suspicious etc so not all the time is it an Admin that is banning you but the server itself banning you and we have a very small time that does the appeal process so depending on the ticket you put in for the times can vary in which it is responded too. again I am very sorry you feel this way but I can assure it's not because they pay for kits or paid for fast track or anything of this sort. It is simply because of the type of ticket made and how far in the queue system they were.
but time and time again it has been said that there is a queue system and tickets are handled from oldest to newest
so it would make no sense for him to get unbanned the same day he got banned?
auto ban for suspicious accounts but if the guys got these kits it wouldn't even flag for suspicious XD
Does sharks not spawn on "Bestrust Solo/Duo/Trio 2x"
I have been searching for 2 hours now with no luck
Again a lot of things factor into how slow or fast the appeal process takes it's not as simple as black and white.
There's more to the factor rather than just simply playing the game.
hi no they dont spawn 🙂
So youre saying its possible to appeal a ban and have the answer the same day?
he saying there is no timeframe for that and we as mods cant help you with that 🙂
#❓┃submit-a-ticket you can get help here only 🙂
Damn! I thought i was smart when i tried to do the shark hunt quest
Well no free jackhammer for me xD
😂 in 2 h you can buy 10 jackhammers with scrap
True but i thought i was just unlucky with spawns
you lucky cuz you didnt wait for the rest of your wipe🤣
I would have liked to play a wipe on a solo sv but I still have ban and I lose a wipe
sorry that you dont get to plagy your wipe but you need to make ban appeal ticket and wait patiently for it to get responded to
I did this, I've been waiting for more than 24 hours and still nothing
yeah it can and probaply will take a while bc our ban appeal team is small and dedicated team but still they cannot go througth all ban appeals in small amount of time!
ok
I know this will likely result in request to do ticket. But honestly, just giving you general info as admin. The amount of boat side by side chasing ocean farmers is silly. I left the server because I would have been filing reports all day. Admin should be roaming server to see what’s going on, specifically why boats are side by side, not shooting each, then taken turns chasing ocean farmers. Boats are camping side by side and working together.
where is the adminds there is a guy just tripeling with lr every shot
hi plz open a report player ticket #❓┃submit-a-ticket
Max5 2x #11 is wiping, sorry for the delay.
does 3x server has raid rules?
Which 3x Server?
how do you as the owner comment about me having a ban appeal ticket open without a response for 2 months
Dose the servers have deep sea?
Only weekly and monthly servers have raiding restrictions and the only restriction is Offline Raid Protection during a certain time period.
Is it modded?
10-4
yes!
how much time i have then for raiding, its 21:54 to me
need only to down tc yet from that base
If you pull out an explosive or ladder it will tell you 🙂
At least when it’s active it will
i will get screen info right
4 minutes left
damn, last time it passed 20 min later was from 22, i wont do it cuz i need charcoal to be cooked huh i mean wood
got 2 beancan need 2 more huh
nvm i still cant guy farming out of my base rn, still i came to tc and i needed shotgun trap from guy he had it
is it enough to have 10 shotgun ammo if its in the middle of base, so none cant abuse it
or should i then craft more shotgon ammo for trap cuz i dont have time to raid tc
read it here with your timezone
Hurry up then 👀
nice 
can someone come call with me and tell me if floor frame is combined with an external ?? Like if its connected
can someone tell me if i have to pay all 7 days or one time when i like to buy the daily weapons plus
if you choose the 7-day opotion, it is a one time subscription payment
yea but i have to pay all 7 days or ?
So you'll ahve it for 7 days, then after 7 days it will charge you again. Unless you choose to cancel the subscription
no, one payment to have the kit for 7 days
ah alr
and how can i select the non 7 days like one time payment ?
You choose here. 1-day, 7-day, 30-day, etc
HI
How much it takes to answer my ticket ?
Which type of ticket?
yes, it is in a queue system so they will respond as fast as they can and what type of ticket was it?
Group limit ban
that's an admin ticket, so as soon as it reaches the top of the queue it will be dealt with
wait times depend on how many admins are online
Thanks i hope they answer fast
me too 😄
submit a ticket for vpn whitelist in #❓┃submit-a-ticket
yo im trying to know nearly the 4th day i did get no response on my ticket in these 4 days....
hello which category ? ban appeal may take longer time than others 🙂
guys did u know u can troll shotgun trap, but if u not put it at main doors than middle of base is smaller base or where is tc far from doors then u cant troll trap, never put trap at main doors, middle or behind middle
only if u put so many ammo, so ppl give up, but it must be like 50 ammo or so
if u have less ammo or smth better put in the middle
hi @silver sun if you don't have any support question you can talk about your shotgun trap in #💬┃chat
ok sorry i will copy paste it to that channel so get interaction
but its locked to me
myb off topic?
i ping french chat my bad @silver sun
hello
i made content creator application and i did not hear back from you guys, also i made a ban appeal which i got unfairly banned without evidence might have been a mistake
its takeing over 24h to respond to both tickets, can someone just spent 5minutes to help me out?
Ban appeals go to a very limited team that are specialized, The ticket will be answered in the order of the que. If you have any further questions not pertaining to the ban appeal feel free to reach out here.
I'd like to ask, if I buy all the server packages, will receive the same benefits on any Besttrust server?
There are different packages when you click the dropdown on both Modded and Vanilla servers it will say one server or all servers as well as the Duration you will have it. I hope this helps 🙂
The kits are based on a per server or all server basis with the stipulation of vanilla or modded
thanks you
No problem, if you have anymore questions don't hesitate to reach out
When is deep sea coming back?
For Vanilla, it’s already up and running.
The modded servers are still under development, testing, and optimization. We’re working on getting them launched as soon as possible.
Is it okay to have 3 Airfields and 4 Harbors for example on the best rust duo 2x-2 next wipe map?
@amber rain
you mean this one ? https://discord.com/channels/277748656420028426/1507318382922567700
yes
Airfield ✅
Junkyard ✅
Launch Site ✅
Military Tunnels ✅
Nuclear Missile Silo ✅
Powerplant ✅
Trainyard ✅
Ferry Terminal ✅
Water Treatment ✅
Sphere Tank ✅
Bandit Town ✅
Sewer Branch ✅
Satellite Dish ✅
Outpost ✅
Excavator ✅
Large Oilrig ✅
Small Oilrig ✅
Arctic Research Base A ✅
Radtown ✅
Milit...
I see on others servers we have vanila maps (with usual RTs count), but here for example 4 oir rigs is it okay? Or it will be random picked where to place 2 oil rigs?
im not sure about what will happen in the future but It depends on the number of players on the server
but for now i see all big servers here with 4 oil and 2-3 each rts
Do you mean that duo it's big server?
i mean watch the map 
and it will wipe in 7 min lets see the pop too
Hello!
You guys have a lot of maps, and I need help finding the one I played with my friend on.
I cannot seem to find it! Anyone able to help me with that?
good morning
It doesn't show up on history.
you need help to find the server you played on?
Yes, Sir!
Because I just "joined friend" on Steam.
im not sure we can help you with that if you can't see it on the right side of the menu
Deep sea when
when we finish testing 🙂
