❓┃support-questions

[signal token]

xddd

[gusty python]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[woeful breach]

on 2x duo moded monthly how is whit raid block for weekend?

[stark wigeon]

any mods online?

[daring sandal]

serv 5 is lagging really bad btw

[neon bronze]

and who rlly cares , trust me i wont spend any more money on these aSS servers like yours not getting able to check a full mistake ban . And talking this way

who do you think you are <@&1376882535534956614>

[daring sandal]

bros TRYING to avoid his appeal

[neon bronze]

i dont give a damn fk anymore abt this appeal , just wanna get thing clear with this no life man living in discord

@tight ridge

[gusty python]

I get your frustration but please try to relax. We have no process for expediting tickets. They're dealt with in the order they're received.

Also, you can talk to me. You don't need to ping roles. You may ping me as much as you want.

[halcyon atlas]

How do i get cameras for oil rigs in server that has 4 rigs?

[tight ridge]

I get that you are frustrated, no worries. Just keep it chill and friendly and my life is behind a screen and proud of it and full of $$ 🙂

[acoustic quest]

Hey let’s keep name calling out of this please and thank you. This channel is for support questions. Let’s keep it at that .

[quasi igloo]

its the normal camera just a number at the end

[winged light]

i need an admin on NA 2X SDT #5 something with build priv is really weird where im at and the neighbors can build and grief our base but we have our own tc, they can also pick up windows on our base.

[high condor]

How do I claim my rust magic kit I have used the code but I'm not sure how to make the game know I have??

[tight ridge]

He probably had a TC in your "TC range" before you which makes him having priority. This is a new youtube thingy.

[glacial inlet]

Everything should be up now

[winged light]

you may be right. they were there first

[tight ridge]

Next time build as close as you can to their base even with just foundation and it will reduce this effect but not cancel it. Rust is working on a new update I've seen on reddit.

[hollow holly]

bought 7d kits but didnt get them?

[misty wadi]

same here

can i have someone enable my kits please?

[muted bane]

U can #❓┃submit-a-ticket “vip store”

[hollow holly]

I did just havent gotten a response for hours :/

I get it takes time and all but bought kits expecting to get them straight away yk, but it is what it is I'll wait

[remote lynx]

Can I get a refund, been waiting for almost 2 weeks and no response on a ticket I’ve been told would be sent to the top dog admin

[acoustic quest]

What’s going on @remote lynx ?

[hollow holly]

this dont sound too promising

[fierce rapids]

how can i get discord kits?

[hollow holly]

link your discord by doing /social, once you've done that wait a second and then do /auth

[muted bane]

link here https://link.bestrustservers.com/

[fierce rapids]

im linked but its not working, when i write /auth in game it just say to link again

[void cloak]

.

[ionic kite]

how to diskord kit?

[pure merlin]

/auth in game

@ionic kite

[hollow holly]

tr

[last acorn]

why nobodt looking the tickets here

i cant even play in the server cause of suspicious acc

where are the moderators

[mild solstice]

Hi i bought the same kit twice both for 1 day, is it possible to change it for a different one or will i be able to use it twice?

[proud rose]

Hello, The "Suspicious Account" kick is an automatic action performed by our anti-cheat system, Please make an Ban Appeal here #❓┃submit-a-ticket.Please be patient while waiting for a response.

[quasi igloo]

Make a vip ticket in the https://discord.com/channels/277748656420028426/1118287481322872842 section and request it be moved

[lapis edge]

I submitted a ticket in the submit a ticket function multiple times and it still shows up as nothing is being reviewed by the team

[novel summit]

how do i get codes to all 4 rigs on 2x #3 server

[mild solstice]

same here

[quasi igloo]

In that case the ticket is still open

It’s a bug that can happen

[quasi igloo]

It’s the normal code just add a number at the end

[haughty finch]

is there a staff available please? There is a guy griefing me since atleast 1h and i cant do nothing i just wanna play hes keep injuring me for nothing

I killed him atleast 20 times

[quasi igloo]

Thats a part of the game unfortunately some people decide to spend there wipe doing that

[haughty finch]

So you do nothing for player who injure and are racist?

[quasi igloo]

you didnt say racist thats something you can report

however injuring you over and over again is just rust

[haughty finch]

saying 'fils de pte" "fcking french" is normal apparently

[quasi igloo]

https://discord.com/channels/277748656420028426/1118287481322872842 if you have proof of him being racist put the clip or ss and it may be dealt with

[haughty finch]

alr

look at my ticket im going to add clip rn

[quasi igloo]

I cannot handle that but someone from the team will be with you as soon as they can

[haughty finch]

i hope soon i cant even play anymore they are full spamming me in the voice chat and doing full griefing in my base

[quasi igloo]

honest advice take like a 10m break let them get bored and they will leave

[haughty finch]

bro he was stuck atlease 30 minutes in my base my friend came back and he was still there insulting for nothing 💀

[daring ermine]

yer thats rust for you bro theres absolute idiots everywhere who just want to troll and grief

[viral latch]

Rustmagic doesnt let me use code

[grizzled garden]

Bestrust Solo ONLY 3x #2 why its x1

and no same map

?????????

[neat surge]

Bestrust Solo ONLY 3x #2 problem with map + disconecting issue + not 3x

[quasi igloo]

https://discord.com/channels/277748656420028426/1410593865769160704

[grizzled garden]

@quasi igloo can u call admin ?

[quasi igloo]

for what?

[grizzled garden]

for that Bestrust Solo ONLY 3x #2 problem with map + disconecting issue + not 3x

[dry urchin]

I have boosted the server how do i get the kit?

[quasi igloo]

/auth in game

[vocal leaf]

I have been waiting almost 1 week refund my ticket. My account kicked perm and idk why anyone can check ticket please

[winter forge]

quad 4 is not wiped, supposed to wipe 10 mins ago

[pure jasper]

is solo vanilla 2 down? i cant move

[twilit blade]

why i cant connect 5 max 2x

[pure jasper]

i think server is having issues, nothings working

[hollow flame]

bruh these servers have how many admins, why is wipe not happening for quad

[west lintel]

Worst run servers ive seen in a long time yet they’ll happily take your money

[pulsar whale]

how can i take the rust magic kit

[steel mica]

bonsoir pourquoi on ma ban moi et mon pote ???????????

????????????

[scenic sage]

hello They put a Turet in front of our base, please intervene, it is not allowed by the server rules my nick name monkey bandit

pls help @regal tusk

[quasi igloo]

What server is that?

[long folio]

solo 3x unplayable lag

[long folio]

do i need to find a different server

its been over 30 mins of non stop rubberbanding

thank god i didnt buy a kit

[quasi igloo]

It could just be your lag im sorry to hear about that though

is the server spamming lag in chat out of curiosity?

ik this is random but right now im on ukn and the server is lagging badly aswell

i think its a rust issue

[fresh snow]

where can i suibmit a cheater form?

[split abyss]

tickets

[quasi igloo]

https://discord.com/channels/277748656420028426/1118287481322872842

[sage igloo]

can any admin check my VPN ticket please

@quasi igloo

[quasi igloo]

?

[sage igloo]

can u check my ticket please

[quasi igloo]

Oh i see with those tickets they can take a bit because you have to be whitelisted so please try to be patient

[sage igloo]

ok

[daring ermine]

I donated 2 days ago and didnt get the packs they went straight onto cooldown, then they expired i put a ticket in as i wasnt able to claim and still had no reply.

also the same has happened to a few other i've spoken to

[quasi igloo]

Okay i have heard of this happening your best choice is to wait for a higher staff to answer your ticket as they are able to actually do something in that case like spawn in the kit or help you do something im sorry to say this but you just gotta be patient for one of them to answer

[snow beacon]

not single admin on'?

[autumn fiber]

Can yall please answer my ticket?

[snow beacon]

no one answer tickets dude

[autumn fiber]

They prob do

[snow beacon]

i create one at 18

[midnight panther]

i had a ticket open for 3 days. just for them to close it with no responce lol.

[gusty python]

Hey what category is your ticket in?

[gusty python]

What's the issue?

[autumn fiber]

I want a refund and a whole story about it. If you can just look at my ticket please that will be great.

[autumn fiber]

The category of the ticket is in vip store

[halcyon atlas]

how do i get the rust magic kit?

[gusty python]

Unfortunately it's a smaller team that's responsible for store issues, so I won't be able to access your ticket. Rest assured someone will get to your ticket ASAP.

[halcyon atlas]

I know that i should use ur code in their website.. but how do i link it?

[hot tendon]

lmao you say this but my tickets just get closed and no one responds for days

people buy something off the store, dont get the package then they make a ticket for no1 to respond

[gusty python]

I was not speaking to you. It's not relevant to you as I don't know what your issue is.

[hot tendon]

its relevant to me cuz its happening to me

[gusty python]

Yes but you've mentioned having your ticket closed. The person who I was speaking to has an open ticket.

[hot tendon]

excuses just get made up

[mild solstice]

@gusty python is my ticket still open?

[distant raptor]

i am banned bc i used cheats in the past. then i create a new steam account and buy rust and got banned on ur server agian without me cheating why. if i play legit then why. i cheated one time like several mionths ago bc i was messing around ik it was dumb but why even ban when i dont do anything wrong

[gusty python]

What category is your ticket under Swinka?

[mild solstice]

vip store

[gusty python]

Again I don't have access to that field but unless you got a message saying your ticket has been closed it should still be open. What happens when you try updating it with a new message? If it doesn't say 'you have 0 tickets open' you should be fine to just wait for a response.

[gusty python]

You have to #❓┃submit-a-ticket and appeal.

[quasi igloo]

Just to let you know buying accounts is against steam tos

[heavy agate]

You say all applications are open, but it's been over a week and you haven't responded to my moderator application. I don't understand. <@&464827801644695552>

[visual wasp]

we cant see those man

[tight ridge]

PM 5 good reasons we should hire you, I will maybe take a look quicker.

[proven briar]

Sorry about that we do not check the applications that is one of the owners they are probably busy or looking at other applications just be patient and someone will take a look soon.

[visual wasp]

that right what ghost says we cant look in those

[halcyon atlas]

.

[gusty python]

Use /rustmagic in game

[heavy agate]

Do I have to give you 5 good reasons? My moderator application is open and I've been waiting for a response for over a week, why should I give you 5 good reasons?

[tight ridge]

Up to you

[gusty python]

With all due respect, we have told you before that moderator applications take a long time and this isn't your first time pinging us with urgency. He offered you a chance to expedite your application, so if it's important to you I would recommend taking his offer.

[lucid elk]

That’s one reason wasted.

[heavy agate]

Whether it matters to me or not makes no difference. I answered all the necessary questions in the application. If you're only reviewing applications at your own discretion, then I shouldn't waste my time.

[proven briar]

It took me about 4 days for my application to be looked at so as i said before just be patient and one of the owners will take a look soon.

[gusty python]

Okay, so you take offense to tickets being looked at one by one. That's why we typically respond to them in the order they're received. What you're saying is basically you shouldn't have the opportunity to have your ticket expedited no matter how bad you want it, so then your ping doesn't matter and your request should be disregarded.

[tight ridge]

@storm jewel What you thinking

[proven briar]

@heavy agate Just have patience.

[heavy agate]

No I wasn't bothered.I just mentioned that I hadn't received a response for over a week.

[gusty python]

Yes, that's emphasizing that you want it looked at. But you're saying that no matter how bad you want it responded to, it shouldn't matter.

That's a contradiction.

[storm jewel]

What

[heavy agate]

You say all applications are open, but it's been over a week and you haven't responded to my moderator application. I don't understand.I wrote this because I've messaged the Bestrust Moderator bot a few times and received no response. My intention here is not to argue or fight, but to get an answer.

[quasi igloo]

Kapitan i waited 2 weeks for mine

[proven briar]

It takes time for The Master or Farkas to look at all the applications.

There is many applications.

[gusty python]

I don't know what to tell him anymore.

[storm jewel]

HR hires now

[gusty python]

He's been told to wait, and provided an opportunity to have his ticket expedited faster than other people.

[proven briar]

I did not know that thank you for telling me.

[quasi igloo]

staff is not something that should be rushed aswell i would rather wait a bit for staff to be chosen just to make sure the right staff is chosen

[proven briar]

Ya i do have to agree with Lexi.

[heavy agate]

He didn't give me a chance; what he said was, "Tell me five reasons." Why should I tell him five reasons? I've already written everything necessary in the application. Where am I supposed to find five more reasons?

[rapid cliff]

I just got kicked for suspicious profile, just after spending 50 euro on the server 30 min later I’m kicked and told to appeal, and I don’t get what could be suspicious about my profile+ didn’t get more than 3 kills the whole wipe so far

[storm jewel]

We have a lot of applications and we handle them in order and in batches, we ask for you to have patience because this is not just a regular ticket and you do not get hired just right away, it takes time, and typing in chat about it like this, actually does not work in your favor, you need to have patience

[gusty python]

You've just taken that out of context because he said immediately after "and I may take a look quicker", that is literally an opportunity to have your application reviewed ahead of time.

[proven briar]

I would make a ticket and explain why in the ticket

[rapid cliff]

I made one hours ago

[gusty python]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[rapid cliff]

I’m defo not cheating I don’t get what cheater spends 50 euro on a server like what

[proven briar]

Listen I understand your concern and we appreciate you spending money on the server. Your ticket will be looked at when one of the people from the smaller group that handle ban appeals can they will look at it.

Also how many hours do you have?

[autumn fiber]

Thank you

[white kindle]

For ban appeals are there a denial message or anything message back regarding it?

[gusty python]

If your ticket is rejected it will be closed, if it is accepted or needs further information it will be responded to.

[sage igloo]

can u please check my vpn ticket

[gusty python]

Moderators do not handle those either. Rest assured your ticket will be responded to ASAP.

[sage igloo]

ok

[merry forum]

Is it normal for these servers to have a cheater running around, killing everyone with headshots and flying over houses, and support simply ignoring my ticket?

[gusty python]

Yeah totally we love those (jk lol) nah but you can put a player report in #❓┃submit-a-ticket and rest assured someone will investigate ASAP.

[merry forum]

I sent a report more than 40 minutes ago and have not received a response.

[gusty python]

I'm sorry to hear that. Typically I've personally got pretty fast responses when placing a report, but it can't always be that way. It shouldn't be much longer before someone gets around to your ticket.

If nobody has answered in another 20 minutes let me know and I'll try to find an administrator for you.

[tall kiln]

guys when does the raid protection goes off on bestrust solo/duo/trio/quad 2x - monthly fullwiped 01.01

[merry forum]

20 minutes have passed and still no answer(

[lilac quiver]

I’m getting to old waiting for someone to check my ticket

I will give 100$ bucks for someone to check itttt

[alpine lion]

We were banned for cheating and association, but we didn't cheat. Thanks a lot, Bestrust. (ridiculous)

[lilac quiver]

For real men I only have one account and being playing for like 4 years

And they ban me for using a crossbow with high velocity arrow in start of the wipe

[gusty python]

I've forwarded your issue to administrators

[gusty python]

You'll have to #❓┃submit-a-ticket for appeal

[gusty python]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[merry forum]

thx, because we can play at all, cheater literally doesn't let us leave the house.

[alpine lion]

ah thank u i do😊

[west lintel]

Made a purchase and need it refunded due to poor administration of server/lag almost every hour/ banning a first time rust player for suspicious account and telling him it will take 72 hours for a response/ overall just a really poor experience. Opened a ticket over 24 hours with money on the line. I would like a response now before I dispute with my bank

[gusty python]

We have no process for expediting tickets and they're all done in the order they're received. If you feel the need to dispute with your bank you're free to do so.

[west lintel]

The fact you can’t respond to people paying to keep your servers viable within 24 hours tells you everything you need to k ow about the standard and quality here

[gusty python]

Sure. I get your frustration but our response time for bans and store issues are slower due to the fact a smaller team is responsible for them.

As you can see this server has near 200k people in it, that's a lot of tickets. We nearly have more people in here alone than the OSRS discord has.

[west lintel]

So hire a bigger team. You have 3300 players in server let’s say 25% on average spend $25.

That’s $20,000 per month your team brings. You can’t resolve tickets in 24 hours that’s a joke. You have people spending their money here and your be patient and wait 72 hours is unacceptable

[gusty python]

Applications are currently open.

[west lintel]

Happily and I wouldn’t sit on my thumb and say please be patient. I’d go to the owner with feedback before our server dies cause the administration is dreadful

@dry moat @storm jewel @cursive nymph sort your servers out and help the moderators. Auto banning sus accounts and not responding to store tickets in 24 hours is madness

[normal saddle]

Bro are u serious i just bought kits then come look at this because i havent gotten them in game this is ridiculous

[winter forge]

im no longer a noobie 0 hrs how do i get the updated roles

[muted bane]

You get it automatically

[winter forge]

hmm i dont think i have? any commands i can do, i've already almost reached 100hours without getting the 50hr one

[muted bane]

You can check if you have linked your Steam account (which has 100 hours) to your Discord account. Please check here https://link.bestrustservers.com/

[winter forge]

i think i've done this a few times, all say linked

[haughty finch]

If my steam acc is banned on csgo for more than 1000 days will i get banned on your server for "cheating" as a proof?

[muted bane]

No

[muted bane]

Unlinked and link again

[covert fulcrum]

What shouId I do if my friend enters and indicates they cannot acceot the invitation?

[bitter barn]

i seem to have lost all my bps on solo/duo 3x, has there been a bp wipe??

[upbeat scarab]

solo/duo 3x #3 wiped 17 hrs ago

[round needle]

Hi, I’m getting kicked for “VPN detected”, but I’m not using any VPN.
Could you please whitelist my IP or check it manually?
Thanks.

[upbeat scarab]

hey, could you please submit ticket here: https://discordapp.com/channels/277748656420028426/1118287481322872842

[rapid cliff]

I seriously need help I spent 50 euro on the server got kicked half hour later for suspicious account no one is replying to my ticket and im gonna get raided and lose everything I paid for, what is going on!, this is so unprofessional especially when someone’s playing legit and loses 50 euro worth of stuff no absolutely no reason!

[proud rose]

Hello, The "Suspicious Account" kick is an automatic action performed by our anti-cheat system, Please make an Ban Appeal here ⁠ #❓┃submit-a-ticket Please be patient while waiting for a response.

[cold marlin]

Make a ticket and wait 3 weeks as the rest of us 😅😂

[lilac quiver]

That’s true minimum 2-3 weeks

They need to change or improve that anti-cheat; it's impossible that so many people are complaining about same thing

[quasi igloo]

I have forwarded your issue I’m sorry to hear that happened to you

[quasi igloo]

Are you still banned?

Not you slim I’ve already sent your situation

The admin will look at your ticket now

[lilac quiver]

Mmm admin will look at your ticket now so who pays gets quick ticket response

[quasi igloo]

No I’m going through a list of who’s complaining of being banned are you banned ?

And if you looked I asked the other guy aswell is he banned ?

I submitted his name anyway if you are banned I would submit your name aswell

[cold marlin]

Give me 5min and ill check

[coarse portal]

guys i've been playing with my neighbour and we teamed up and he cheated i didin'tn know now i got banned wtf do i do

[quasi igloo]

You make an appeal ticket at https://discord.com/channels/277748656420028426/1118287481322872842

[lilac quiver]

I’m banned more than 1 week and I write it a lot of time here

[quasi igloo]

I haven’t seen you in here that often but I’ll submit your name now don’t worry

[coarse portal]

done thank you

[cold marlin]

Sill banned, (Kicked: Suspicious Account [ID:]Y52OsVJCI )

[quasi igloo]

Okay I just asked he said he’s dealing with a bunch of them like right now he will get to yours soon

[quasi igloo]

He said yours has Been dealt with I believe

Check now

[lilac quiver]

All the time I write the say me the same thing a small team it’s working on it but nothing more than 1 week but thanks for the help

[quasi igloo]

Pavito I’m sorry about that but it’s true the team is small and it can get hard

He should get to you soon pavito

[cold marlin]

Still dosesnt work, same reason..

[quasi igloo]

Did you not get a message ?

He said he dealt with yours check your DMs

For the bot messaging you

[cold marlin]

AH sorry, got a response, ty!

[spice karma]

I got banned for ban evading and was told to wait 5 months after my game ban and its been like 7 months now and im trying to play again, submitted a ticket but no response 🤔

[dense harbor]

someone can help me with error message Oops - no IPV6 support yet? pls

[winter forge]

is it just me or do helis act weird on bestrust servers

this heli has been hovering oxums for like 5 mins and we've even hit it but its still staying there not shooting

[rose pebble]

I have a question, i have linked my account, (steam discord) and joined steam group, it has been 15 min now and it still says in chat "Hello xx, you are not in our discord server!"?

[muted bane]

use /auth in game or https://link.bestrustservers.com/

[cold marlin]

I got my ticket solved now, thanks for the help Lexi!

[quasi igloo]

any time

[rose pebble]

Thankyou @muted bane

[muted bane]

u welcome

[winter forge]

.

[knotty garden]

I submitted an unban request, but it's in German. Is that a problem? And how long does it usually take to get a response? I was banned for having a suspicious account, even though I don't think I've ever played on Bestrust.

[dapper rampart]

Yo <@&513265319096221697>s whats up wuith the same map on trio 2x server for the thrid time ?!

[unique ember]

Good afternoon, my friend was banned from your servers with a perm ban and there is no information about the ban.

[quasi igloo]

Hello you can tell them to make a ban appeal at https://discord.com/channels/277748656420028426/1118287481322872842

[heady shell]

i did 2days ago ticket when you guys gonna check it ?

[random cedar]

Check ban appeals

[unique ember]

check ban appeals

[proud rose]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[rose pebble]

Hi, how do people in the chat message paste images of lets say sulfer and blueprint fragment?

[keen wigeon]

hello can someone already reply to my ticket please i sent one before new year and one today and yet n one responded to me thank very much

[daring ermine]

its the emoji section

[rose pebble]

@daring ermine Thankyou!

[keen wigeon]

someone please reply

[chrome river]

yeah no i got banned by the bot for suspicious profile and they still ain’t responded i lost everything

[keen wigeon]

ye same for me we had everything with my team on wipe and i got banned and lost everytginh

[proud rose]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[keen wigeon]

ye man one ticket is being reviewed for 14 days?

2 days ok

but 14

[proud rose]

is it a ban appeal u have sent ?

[keen wigeon]

yes

29 december my firsat appeal no respond

[proud rose]

I can assure you we will get to ur ticket as soon as possible.

[keen wigeon]

thank you very much mister moderator you dont even know how much i appreciate the response after 2 weeks

[coarse portal]

check ban appeals

[tepid helm]

I have also been banned for having a "suspicious account", how soon can I expect a response?

[chrome river]

@glacial inlet i dmd u

[drifting rapids]

can i get unbanned ive been waiting for a month

[chrome river]

bro their support dont read ban appeals ts is annoying because we had so much and lost it to a false ban lmao i got banned for suspicious account and theres countless ban appeal staff team members and they just dont read or do appeals

[muted bane]

give me u steam id

[chrome river]

and bro gets help

STEAM_0:0:952063753 please help me

i lost everything yesterday due to this suspicious profile ban please look into it

[tepid helm]

my steam ID is STEAM_0:1:250979175 pls help

[drifting rapids]

76561198757715583

[chrome river]

i got banned for suspicious profile for no reason and i cant even play the server anymore and 0 of the staff team will help

76561199864393234

what is this server bruh

does that mean i can play again king?

[latent torrent]

Means I've sent it to one of the admins. Checkmark so other mods can see so they don't send duplicate

[chrome river]

ahh gotcha thanks man i was panicking because i got banned yesterday and i havent played in awhile and that was one of the first servers i hopped on and on here i got suspicious profile banned, is it because my steam profile has nothing on it? @latent torrent

my steam profile is dead like dead dead i only ever played rust on my computer other than modern warfare 19 on battle.net

and mw3 on battle.net

[latent torrent]

Unfortunately I can't reveal how our detection is done. Only thing I can say is suspicious account is an automatic ban by our anti cheat.

Even though I have sent it to a couple admins it might still take some time though. They are working on others aswell, but they should get to you as soon as possible.

[chrome river]

figures its prolly the profile because its dead i just set up the profile yesterday when i hopped back on and i only own 1 game so it was probably just a red flag honestly

most my games are on battle.net

[drifting rapids]

i just have a question why was my ticket dissapearing when i would ask it would say i have no tickets being looked at

[latent torrent]

It says 0 tickets being looked at if it is not currently under investigation. Your ticket is still there and in queue.

[tepid helm]

and 76561198462224079

[willow walrus]

what is the command for skinbox?

[gusty python]

We don't have skinbox because it's TOS

[willow walrus]

Gotcha !

[coarse portal]

admins can you check my appeal pls

[jaunty fiber]

is there any map voting?

[lunar light]

Hi，I submitted a ticket three days ago regarding a suspicious account. I'd like to know where I can check the results. @gusty python

[wanton silo]

@gusty python i appreciate if u check ticket sir ty

[gusty python]

They'll get to you by DM. I'll forward to admins now.

[gusty python]

What kind of ticket is it?

[lunar light]

TY, I'm so grateful ❤️

[wanton silo]

ban aopopeal

[gusty python]

I'll forward to admins but I can't check it.

[wanton silo]

😢

ok ty

[gusty python]

They should be with you soon, we wish you the best

[autumn fiber]

Hi

[late sapphire]

all the discord kits were working fine yestarday, today i try and they dont work, relinked still dont work.

[quasi igloo]

/auth in game

[late sapphire]

ye i just joined another server then rejoined n it worked ty tho

[barren gull]

is there anyone available to check my ticket?

[gusty python]

Hey Sam what kind of ticket is it?

[barren gull]

ban ticket

I have no ban history and no problem joining official server

only with some modded server I have this

account is already on public, no bans history and not using VPN

[lunar light]

Hello, I noticed that I can resubmit the ticket now. Does this mean the appeal failed? I haven't received any DM. @gusty python

This is my first time filing an appeal, so I'm not very familiar with the process

[quasi igloo]

@lunar light did you receive a message saying anything like closed?

[ivory fossil]

Nope. Still in the queue, don't submit a second one please

[lunar light]

No, I haven't received any messages.

Yeah I did not submit a second ticket

Thanks for explaining this to me. I really don't understand these things.

[quasi igloo]

no worries if you need anything dm me

[gusty python]

How long has your ticket been waiting

[barren gull]

2h ago, that's why ive asked if there's someone available

[pliant valley]

how long till i get my ingame kits for linkj

[gusty python]

Ah I see. Its a smaller team dedicated to ban tickets so you'll have to wait up to a week before having your ticket expedited. Thanks for understanding.

[gusty python]

Have you tried /auth ?

[barren gull]

Up to a week brooo I will play another server if I need to wait that long 😅 but thanks for your answer

[coarse portal]

Can you have another look at my appeal please it got closed too quickly

[quasi igloo]

What makes you think it was closed?

[winged vapor]

when I load the rust server the X button on the popup doesn't work... is there a button to close it?

nvm it's because my resoultion is too high... lmao

[coarse portal]

It got closed without having me to answer

[maiden python]

can anyone check my friends ticket

[proud rose]

Hi Thankyou for being patient I can assure you his ticket will be looked at as soon as possible if it is a ban appeal ticket it may take longer as we have a smaller team due to careful review.

[maiden python]

thanks

[calm current]

Thank you its me please unban me

[muted bane]

wait

[muted bane]

Just a little waiting time is required for these types of tickets to be processed, between 1 and 7 days. Thank you for your understanding.

[jolly nest]

i linked my account but no rewards even did /link what do i do

[hollow rain]

try with /auth

[vapid ledge]

hiii someone know when the EU Duo 2x Monthly restart ? because actually he's offline :/

[shy bloom]

Eu Duo 2x monthly been down for 4 hours allmost. Comming back up today? Im pretty sure my base is decaying

[old beacon]

On there also mate, I'm refreshing every 15/30 minutes or so and posted in the other channel for awareness - hopefully up soon

[patent grail]

is wipe full wipe mean bp wipe too ?

like for the #1460283431333396675

[latent torrent]

Yes full wipe means map and blueprint wipe.

[tepid helm]

Could someone look into my ticket?

[latent torrent]

What kind of ticket have you submitted?

[tepid helm]

i was banned for suspicious account

[latent torrent]

I see, how long ago did you submit the ticket?

[tepid helm]

18 hours ago

[proud rose]

Ban appeals take longer due to us having a smaller team due for careful review please be patient and have a good day 😃

[tepid helm]

ok

[granite whale]

HOW I WILL GIT THE REVO KIT?

[sullen acorn]

Why is the vannila 2x wiping really late

[muted bane]

is work now

[muted bane]

u want to play 750h in bestrust servers

[reef kite]

I’ve completed all the steps, but I still can’t access the server to play.

why

[quasi igloo]

Rustmagic

[arctic locust]

what do you mean you cant access the server

[maiden python]

realisticly, why is it taking 1-7 days to process a suspicous account ticket? just check the account and ask the person who submitted the ticket some questions if you still arent sure?

[arctic locust]

Our team that handles ban appeals is alot smaller than everyone who does tickets in general so it will take longer please be patient

[gusty python]

Its also not that simple unfortunately

[crimson fable]

can I transfer all my free playtime kits on this server to another rust account?

[arctic locust]

im sorry we cannot transfer playtime kits to another account

[midnight panther]

second time ive opened a ticket for suspicious account just for it to be closed with no response. this server is the worst

[storm jewel]

hello

you are gamebanned

i will close your appeal

[edgy jay]

Can i get ticket answer 😊

[toxic snow]

some moderator can help with the whitelist ? i really want to play in solo#4 server

i already did the steps required

[proud rose]

Hi all tickets are responded to in the order they are received it may take longer if it is a ban appeal Thankyou for being patient

[autumn fiber]

I have not got responded to both my tickets i sent to the staff team.

I also Applied for staff as well btw.

[edgy jay]

@proud rose its not about ban 🙂

[proud rose]

Okay I assure you. You will be responded to as soon as possible have a good day 😊

[toxic snow]

can any staff pls keep aswering the questions about the whitelist

[quasi igloo]

The whitelist is a process that an admin has to get you whitelisted

did you make a ticket?

[toxic snow]

yes

i sent what he asks

[quasi igloo]

Did you get a response

[toxic snow]

yes but he stop responding

i wish i could finish this before the solo#4 starts

but i guess not

already began

[vale lynx]

I entered the promo code on the website. What do I need to do to get the skins?

[arctic locust]

what skins are you trying to get

[subtle bronze]

Hi, I have had a ticket for 15 days for suspicious account, is there an approximate completion time for tickets? Appreciate it can take a while but 15 days seems alot

[wary lark]

Guys I need help. I already opened a ticket on 29/11/2025 and no one has replied yet. I find it strange; it must have been overlooked and they didn’t want to help. Could you please give us some help? My colleague and I always play on these servers and now we can’t

[wary lark]

I already open like almost 2 months ago

[gusty python]

That's never the case. What kind of ticket is it?

[arctic locust]

Hi tickets for ban appeal have a smaller team handling them and will take longer please be patient

[gusty python]

I've forwarded your case to administrators.

[toxic snow]

im going to keep waiting my acess in whitelist, i already sent everything the guy in suport asks

[subtle bronze]

Thank u appreciate it

[toxic snow]

can some admin keep responding the dm of my ticket ? im sorry for my hurry, the server already began haha

[gusty python]

I'm sorry but you'll have to be patient.

[toxic snow]

okay

[dawn sage]

Hey what i need for Chat mod or something? 🙂

[muted bane]

just apply here #❓┃submit-a-ticket "staff application"

[dawn sage]

ty

[vestal oxide]

can someone come to waiting room someone admin or sum

[maiden python]

can you guys please go thru the black list stuff, i understand its a smaller team but the fact that people have been waiting over two weeks just makes it seem like they arent doing their job

[muted bane]

I apologize for the delay; you will receive a response today or tomorrow at the latest.

[calm current]

this is my life... please dont take this away from me

[gusty python]

what seems to be the problem?

[ebon plank]

Hi, are the "1 day" kits usable once or twice?

[rain abyss]

How can I enter the oil codes if there are two identical oil?

[calm current]

I got banned for a suspicous account yesterday I was just playing the game with my friend. I also downladed the game 2 days ago. But I cant play on like any servers anymore

[gusty python]

just #❓┃submit-a-ticket. someone will get back to you ASAP.

[violet pivot]

what does green check mark react bt ticket bot mean?

@muted bane

[pine beacon]

HELLO

any admin? people are teaming up in solo and nothing is happening this is a joke server...

[calm current]

I submitted a ticket yesterday, 16 hours ago

[pine beacon]

i have everything on stream and clips

[gusty python]

Thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[gusty python]

No need to slander the server over what a small group of people are doing. #❓┃submit-a-ticket

[barren gull]

Can someone please check my ban ticket? Im here to play not to wait until my ticket has been checked

[gusty python]

I've already responded to you.

[barren gull]

yeah but waiting unfair for max 1 week is crazy I even haven't played on the server and Imalready have a ban,,,

[gusty python]

That suspicious account ban is automated, based on your playtime and other factors. It's most likely not due to anything you've done. The time you're waiting isn't because we're trying to punish you, it's because tickets are processed in the order they're received and there's a lot of them.

Rest assured someone will be with your ticket ASAP but writing here won't expedite the process unless you've waited a week already.

[barren gull]

oke, this explains a lot, thanks for the explanation 🤝

[gusty python]

No problem brother, sorry for the inconvience.

[haughty dock]

give me nitro perks i cant do /auth

[thick bison]

How do I share bp's with tm8

[gusty python]

Should auto share with your team

[thick bison]

It hasn't idk 🤷

[gusty python]

What server?

[thick bison]

Solo/duo/trio #7

2x

[gusty python]

Not sure, but making the person with the majority of blueprints a leader might help.

[thick bison]

He played and got bps b4 i got on i just joined and it ain't sharing idk if I have to do sum to

[gusty python]

You should typically just have them. Perhaps you're mistaken, if not try rejoining the team.

[thick bison]

I rejoined it fixed it thx

[gusty python]

what happens when you try /auth

[haughty dock]

it just says i linked it sucessfully but still doesnt let me claim it

[arctic locust]

does it have a timer or is it saying no access?

[tiny scaffold]

my kits are saying no permission when i just got them

[drifting terrace]

pls check tickets for people trio on a duo

[quasi igloo]

/auth

[pine beacon]

i posted a ticket a this guy didnt get banned

i have clips of him taeming and saying racist things

You currently have 0 ticket(s) being looked at by the team.

[drifting rapids]

@gusty python any response on my ticket created over a month ago

[mossy jasper]

It’s been 12 days already, but I still haven’t gotten any response🗿

[pine beacon]

ok as i thought

[little minnow]

Help i just deeped a duo on a solo server and now i'm locked....

those guy are real rascal

[quasi igloo]

What do you need support with?

[little minnow]

IF possible at least ban them

cause those guy litteraly aren't following the rules

and as they are "cheaters" (not following the rulles) if it was possible to get my loot back from the base it would be of great help

but i made a ticket but i need someone to take it

[quasi igloo]

Ohh sorry i misread that okay you can make a support ticket https://discord.com/channels/277748656420028426/1118287481322872842 here and they will investigate and help

[little minnow]

i did

[reef kite]

It shows that I have been removed from the list: Using a VPN requires permission; what should I do in order to be able to play the game?

[gusty python]

That doesn't mean that it's not an open ticket. You'll be notified if your ticket is closed.

[gusty python]

A moderator has already forwarded your case to administrators.

[muted bane]

This means your problem has been solved or approved.

[muted bane]

Hello brother, how are you? We couldn't find any open tickets in your name. Please try opening a ticket again.

[calm current]

The open ticket is in my name, Im his friend

[muted bane]

If you opened the ticket yourself, it's not there. But if your friend opened it, please send me your friend's Discord ID in a private message.

[calm current]

I should have the ticket opened, when I click ban apeal it says you have too many tickets pending, please wait for them to be resolved.

[maiden python]

@calm current has the ticket open for himself, not for me

[muted bane]

Ok

[muted bane]

Your ticket has only been open for 24 hours. We will review it as soon as possible. Thank you for your understanding.

[flint bolt]

Does it Bp wipe evrey wipe bc i play on 2x modded #1, 2 and 3 and my bps have not saved on any

[granite lintel]

is anyone gonna look at my ticket or not

[granite lintel]

no i guess

[gray heart]

it takes a while to review tickets. it is also after hours for most staff. but they will get to it asap

[granite lintel]

well after 16min it will be pointless

[muted bane]

u can check the wipe type in game /wipe

Or #📅┃wipe-schedules

[floral wing]

go figure, ban appeal closed once again with out a respose

[patent grail]

the quarrys arent affectyed by multiplier ?

[plucky surge]

can any admin please check and reply to my ticket. its been 5 days <@&513265319096221697>

[oblique schooner]

What kind of ticket is it?

[plucky surge]

a ban appeal bro

[oblique schooner]

Same goes for you

[plucky surge]

no no i wasnt cheating, it was for association but i wasnt even on and if he is cheating i genuinely wouldnt have known because i was solo most the wipe then invited a guy from a lfg to team wwhilst i was gone then came back and i was banned

is there anything you can do @oblique schooner

[oblique schooner]

It looks like your ticket wasn’t closed it’s just waiting in the queue to be checked by staff.

[plucky surge]

damn okay, how long does it take

[gleaming quiver]

hello how to use the vomand /lonk in game because when i use it it telles me that i am not linked but on the sit says i am linked

[wide helm]

Cope buddy, cya on the next server

[plucky surge]

shush

[shy elbow]

WHY TF DIFFRENRT MA

[oblique schooner]

Well, that fully depends on our admin team. Sometimes it can take a bit, mostly due to them being really busy with their personal lives and with catching cheaters and server improvements.

[steep yarrow]

Does all 2x servers have max turrets to 120?

[plucky surge]

ok nws thanks anyway

[oblique schooner]

No worries at all sorry for the inconvenience! ❤️

[steep yarrow]

👆🏼

[grizzled garden]

client.connect solo-2x-4.bestrustservers.com wipe?

[turbid stump]

client.connect solo-2x-4.bestrustservers.com ??

[narrow nebula]

it will just the mqchine crushed

[grizzled garden]

how many time u need to repair it

[turbid stump]

crash?? client.connect solo-2x-4.bestrustservers.com ??

[grizzled garden]

zzz

So one server wpied in this same time and not get crash

[ebon hedge]

rewiping 2x-4 ?

[grizzled garden]

😄

[glacial inlet]

The machine Solo 2x #4, Quad 2x #4, Solo 2x Monthly and Duo 2x Monthly servers are running on has a problem. The host will have to adjust the overclock of the server which will cause some downtime. I'm really sorry about it, but it's going to be good after that.

[ebon hedge]

so there ll be a new wipe ?

[reef anchor]

fix please

[tribal garnet]

what happened to Duo 2x Monthly i cant connect

[grizzled garden]

no?

[ebon hedge]

doesnt matter for me

[steep yarrow]

does all 2x servers have turret limit set to 120?????

[grizzled garden]

no

[steep yarrow]

where can i check that?

[void moth]

i need help

i cant join the server solo 3

[south violet]

I need help, I have two players in solo mode and I clipped it but I can't open support.

[tawny jacinth]

Please i need help, I was banned for nothing

[gusty python]

You can't open #❓┃submit-a-ticket?

[gusty python]

You'll have to submit an appeal in #❓┃submit-a-ticket

[gusty python]

#📢┃announcements

[tawny jacinth]

I did it but received no response.

[gusty python]

How long has your ticket been open?

[tawny jacinth]

10min

[cold spear]

i wanna apply to use vpn

[toxic snow]

i still waiting some admin to help with the whitelist

[gusty python]

Because ban tickets are handled by a small dedicated team you'll have to wait up to a week for your ticket to receive a response before having an opportunity to have your ticket expedited. Best wishes.

[gusty python]

#❓┃submit-a-ticket

[cold spear]

ok i applied for ticket , thanks fenton

how long am i supposed to wait ? my ping is 240_

[toxic snow]

An admin started the procedure of whitelist but left it unfinished and never came back

[gusty python]

Unfortunately I can't accurately answer that as I don't have access to whitelist tickets, but I'm sure it won't be too long. Someone will be with you ASAP.

[gusty python]

Sorry to hear, someone should pick it up soon. It's a bit of a 'shift change' hour and that may be why.

[toxic snow]

So the only option is to wait for the person’s goodwill

[gusty python]

No, any admin can take over your ticket should the initial responder go idle.

We constantly hover and assist with tickets that have not yet been closed.

[toxic snow]

So all I can do is wait, then.

[gusty python]

Yes sir. If nobody is with you within an hour or two I can see if I can have your ticket attended to.

Sorry for the inconvenience.

[toxic snow]

I appreciate it

[sand jetty]

i have lost all my kits

[toxic snow]

Thank you

[sand jetty]

why

[latent torrent]

Try writing /auth in game then /kit

[winter forge]

Bestrust Solo/Duo/Trio/Quad 2x #5

why is this server feel like an NA serer?

[balmy vortex]

Its a NA server

[toxic snow]

@gusty python No response yet. Would you be able to help me with the whitelist now?

[gusty python]

Give me a few moments. I'll let you know when your tickets been forwarded, no promises you'll receive an immediate response though. Best wishes.

[toxic snow]

alright

thanks

[remote tulip]

Hi, bestrsut, there are 3 people playing on the 3x duo server. My name is Terri. I would appreciate it if you could check it out.

[hollow rain]

hi please create ticket from #❓┃submit-a-ticket and select player report category

[outer basalt]

can you hit with the mace underwater?

[arctic locust]

yes?

[outer basalt]

I've hit over 5 times a dude under the water with a mace also my friend another 9 times or so and he didnt die we checked the console and none of us dealt any damage showed up like old hp 100 new hp 100 , i've clipped it

we even had the diving set both of us

I was wondering if that's some kind of bugg hacks or idk

[hollow rain]

hi please create ticket with proof #❓┃submit-a-ticket we will help you

[placid egret]

its says im not in ts server

nvm

[autumn fiber]

Hi

[faint prairie]

its been 2 weeks and i still haven't gotten a response to my ticket

[floral wing]

I finally got one, they should just ask for the 2 files from the get go. They just want to see your accounts you’ve signed into I guess.

[wise night]

76561198161611073 this guy is blatantly cheating solo 2x 4

[floral wing]

There is hope after all, I guess the system was automatic, and I bet with the winter sale, a ton of new people started to play and it flagged us all and banned, then we all appealed at once and they probably got hundreds. As mad as I was, they are human and have lives also.

[faint prairie]

yeah ill just wait the month i guess

guys dont join random peoples teams they could be cheating 💔

[quasi igloo]

real

no matter how chill they seem you just never know

[faint prairie]

i got banned for association bc i joined this random persons team for like 5 minutes ✌️

[unkempt solar]

Are there any compensation or bonuses if I died from a trio on a duo server? I filed a report, and he was banned.

[random moat]

I WANT TO REPORT CHEATHER

[upbeat steeple]

how long does it take for them to respond to ticket? been waiting 40 mins

[floral wing]

Ban appeal? 2 weeks be patient

[latent torrent]

If you have proof of the loot bring lost to them you will get it back. Just submit a ticket at #❓┃submit-a-ticket

[snow cedar]

A week ago, my friend and I were banned at the same time for using a suspicious account. We just bought Rust, but we didn't cheat or do anything wrong. My ticket hasn't been reviewed for 4 days, and I've messaged the authorities privately but they haven't responded. Some of my friends are still playing on the server, but I can't. Please help!

[floral wing]

Took me 2 weeks but I got a response be patient, they had hundreds

[snow cedar]

I'm a little impatient because he's a great presenter: D

[wary lark]

Its a ban appeal. 2 months is to much time.

[proud rose]

Hi i have forward it on to higher ups have a good day 😃

[gusty python]

If your ticket is not responded to within a week, it can be expedited. For the time being we appreciate your patience.

[snow cedar]

Thank you, good night.

[drowsy tundra]

i cant get the kits to work

[gusty python]

Have you tried /auth?

[drowsy tundra]

thanks sorry

[gusty python]

No worries, enjoy your wipe.

[stark hawk]

Hey is there any admin active right now please
i have been waiting 30 minutes in the waiting room

[winter forge]

guys are all the servers in #🔔┃wipe-reminder EU servers or how to distinguish?

[autumn fiber]

I'm sorry I have not been heard from my tickets in 3-4 days

[gray heart]

#📅┃wipe-schedules has the region

[gray heart]

Please log a #❓┃submit-a-ticket and someone will be with you

[autumn fiber]

Hello

[gray heart]

hey

[wintry zinc]

I got back to the game to find my self baned after I bought a pack without me knowing and opened a ticket that noone saw?

[muted bane]

Hello brother, please be patient. Your ticket will be reviewed soon. These types of tickets usually take one to seven days to process. If you haven't received a response before then, please contact me privately.

[limpid horizon]

i made a ticket ages ago and havent heard back

on the 9th

[oblique schooner]

Yeah, we are working on a new and better bot for the appeal tickets, but just so you understand, your ticket isn't closed but awaiting in a queue.

[wide helm]

how do i unlink my accounts and relink? it says i am a survivor but i should be higher than that

[reef kite]

hi，Why doesn’t the VPN invoicing administrator respond to my request?

[muted bane]

https://link.bestrustservers.com/

[main lion]

i link my acc but ı cant take any kits for dc why

[grizzled garden]

client.connect solo-1.5x-2.bestrustservers.com?

WHERE WIPE

[arctic locust]

Have you done/auth while your on the server ?

[stuck leaf]

Linked discord steam and joined group. then do /link on server and nothing happens

[quasi igloo]

/auth in the server

[stuck leaf]

tyvm

[stoic fable]

halo my friend Billie Jean wrote a ban appeal because u banned him for no reason. Fresh rust bought, and the reason was not linked acc i think please somebody check him before he's raging out and i also

[wicked cargo]

So im playing on a solo only 2x server and ive been selling some stuff to a guy and it looks like i am going to keep selling more to him but i dont even know where he lives so if i team up with him is that gonna cause some problem?

[gusty python]

Yes, you can't team on a solo server. In addition youre to kill him on sight in active pvp areas and monuments.

[wicked cargo]

i will but i dont think that i will ever see him

just so we can talk in team chat

[blazing tiger]

can you get frags out of barrels?

[hollow shoal]

how can i use trade?

[wide helm]

can anyone look into my ticket? got responded to and then nothing else

[gray heart]

the team will respond asap. We have a lot of tickets unfortunately. but the team gets to all of them

[open thistle]

Парни, я оставлял заявок 5 за последние 2 недели, со мной никто не связывается на счет разбана, мои завки просто проподают. Администрация может как то помочь с этим?

[cerulean flower]

Hello, I joined the server and was immediately banned. Can you clarify this situation for me? (Hello, I joined the server and was immediately banned. Can you clarify this situation for me?
(Kicked: Ban Evading)

[wicked cargo]

i hope so

[gray heart]

#❓┃submit-a-ticket ban appeal and someone will review it

[arctic locust]

which kit

[gray heart]

Times are in seconds:

    "Iron": 7200,
    "silver": 7200,
    "Bronze": 7200,
    "gold": 12000,
    "diamond": 12000,
    "starter": 600,
    "build": 600,
    "Discord": 18000,
    "nitro": 36000,
    "rustmagic": 36000,
    "Daily Resources": 7200,
    "Daily Resources Plus": 7200,
    "Daily Ammo": 7200,
    "Daily Ammo Plus": 7200,
    "Daily Weapons": 7200,
    "Daily Weapons Plus": 7200,
    "Daily Raid": 18000,
    "Daily Gambling": 7200,
    "Daily Tea": 7200,
    "Daily Tools": 7200,
    "Daily Construction": 7200,
    "Daily Electrical": 7200,
    "Daily Armor": 7200,
    "Daily Armor Plus": 7200,
    "Daily Supply Drop": 7200,
    "Daily Supply Plus": 7200,
    "Daily Food": 7200,
    "Daily Raid Plus": 18000,
    "Daily Raid Extreme": 18000,
    "Daily Construction Plus": 7200,
    "Daily Construction Extreme": 7200,
    "Daily Ammo Extreme": 7200,
    "Daily Components Plus": 7200,
    "Daily Components Extreme": 7200,
    "Daily Weapon Extreme": 18000,
    "Daily Resources Extreme": 7200,
    "Daily Gambling Plus": 12000,
    "Daily Gambling Extreme": 12000,
    "Daily Scrap Extreme": 7200,
    "Daily Tea Plus": 7200,
    "Daily Tea Extreme": 7200,
    "Daily Armor Extreme": 7200,
    "Daily Supply Drop Extreme": 18000,
    "Daily Meds": 7200,
    "Daily Components": 7200,
    "Daily Scrap": 7200,
    "Daily Scrap Plus": 7200,
    "rookie": 1800,
    "regular": 3600,
    "loyal": 5400,
    "god": 39000,
    "demigod": 12000,
    "Champion": 12000,
    "Legend": 32000,
    "Elite": 12000,
    "warrior": 10000
  },```

[grizzled stratus]

https://www.battlemetrics.com/servers/rust/35114119 is this server getting wiped is true?

[grizzled stratus]

the site says it has 4 hours to be wiped

can anybody help pleaes

[gray heart]

#📅┃wipe-schedules

[brisk cargo]

Admins, please look at my unban ticket. I was banned because of a new account. I play without cheats!

[grizzled stratus]

yeah i know but the site says its 4 hours its a lie right?

[brisk cargo]

@gray heart bro help plz

[gray heart]

Not sure where it queries its data from. But i would rely on #📅┃wipe-schedules since its maintained in-house

[grizzled stratus]

ok bro ty

[gray heart]

I dont review Ban appeals. Tickets will be looked at asap by the team

[brisk cargo]

Can you give me the contact information for who's reviewing the Ticket, or can I somehow influence them to check it faster? I really want to game

[gray heart]

no. tickets are looked at as they come in by staff asap

[brisk cargo]

How long would this take? Minimum and maximum?

[gray heart]

cant say. depends on volume and availability. Some can be quick, some can take longer. It depends on a lot of factors

[sullen river]

Why aren't you guys replying to my ticket?

[sullen river]

*not my -> my friend

[gray heart]

Please read the above chat. Tickets are looked at asap

[sullen river]

Why are you doing an unfair KICK and you don't even tell me the reason and don't reply?

[true pewter]

where is channel for looking people for game ?

[sullen river]

My friend didn't do anything wrong, but it's unfair

[quasi igloo]

https://discord.com/channels/277748656420028426/1326921774302232677

[true pewter]

thanks

[gray heart]

Have your friend open a #❓┃submit-a-ticket for a ban appeal and it will be looked at

[sullen river]

It's already been more than 10 minutes since my friend opened the ticket.

But even the smallest reason is that I don't say anything and there's no answer

[gray heart]

Someone will look at it as soon as possible. It can take a while depending on volume and availability.

[sullen river]

I opened the ticket at 5:29 and not one person has replied yet, is it normal?

[gray heart]

Yes, it can take a while. Again, it depends on volume and availability and case-by-case investigation

[outer crag]

why am i not getting the discord kits if im in the discord 🐒

[hollow rain]

try /auth in game

[outer crag]

thank you baby

[floral wing]

Patients is key, I was a dick waiting and it won’t make it any faster. They are human and have lives. With the holidays, people were away with family and probably caused them to get behind. Then the amount of new rust players from the steam sale probably cause the bot to go haywire. I finally got a response. Now just waiting for the virdict

[proud urchin]

how do i claim the discord kit i already verified everything...

[wicked cargo]

bruh its been 5 hours for me

im still waiting and ngl i dont want to

[mellow kernel]

The admins at our house are cheaters and won't let us do anything. Please do something. Nick HQM I OILRAT

[arctic locust]

Tickets are answered in the order they are created and will take longer if its a ban appeal please be patient

[wide helm]

Holy meat riding 🤯

[wicked cargo]

so how long is it gonna take if u can make a guess?

[quasi igloo]

/auth

In game

[stray viper]

why do i no longer get my dc kits?

[mild solstice]

Because youre no longer a discord member

[muted bane]

Use /auth in game

[lean jungle]

<@&513265319096221697> please review my ticket

yo can anyone help me

[hollow rain]

hi ban tickets all of them in queue please be patient

[wintry zinc]

i swear i didnt do anything and my vip is running out ):

[muted bane]

Don't worry, my friend. Once your ticket issue is resolved, you will be compensated with your VIP status.

[restive edge]

Hello

I opened a ticket

Can someone help me please?

[tacit sinew]

pls can someone do my ticket it just said suscpicious acc

[muted bane]

Hello, you can open a support ticket here #❓┃submit-a-ticket “ban appeal” This usually happens because of unusual activity on your account, because you purchased an account from a website, or because your account has fake playtime. Don't worry, after opening the ticket, your problem will be resolved.

[wintry zinc]

mine didnt ):

[muted bane]

Don't worry, your ticket will be reviewed as soon as possible. Some types of tickets take longer to process, so please be patient and thank you for your understanding.

[muted bane]

You should open the ticket too.

[heavy agate]

Is there a moderator I can contact via DM?

[muted bane]

Me

[heavy agate]

I wrote to you via DM.

[heavy agate]

?

Isn't there a moderator who can help?

[tacit sinew]

yeah i did but iam waiting so long now already

[split abyss]

Ban Apeals usually take about 1-7days to be reviewed

[tacit sinew]

what but its just suscpicious acc activity

[heavy agate]

It's been 13 or 14 days, why haven't I received a response to my ticket?

[bold mason]

The appeals team will get to you as soon as possible, thank you for your patience.

[remote turtle]

is using a script for rapid firing the sar bannable?

ive reported someone multiple times and nothings been done, so im going to load AHK as well if thats the case

[bold mason]

Depends.

To be clear, scripting is not allowed, but honestly rapid firing the sar is not that hard. All I can do is assure you that they will be banned if they're using third party software to gain an unfair advantage.

[remote turtle]

i mean, insanely unnatural firing from a sar, turning it into burst and full auto

this is more than firing it fast, multiple people notice it

[bold mason]

That sounds more like a rapid fire cheat, than a script. If that is the case they will be far more easily detected, but scripting is hard to detect as they can be mechanically good at the game.

[remote turtle]

i wont go as far as saying that its pushing the game beyond a limit its not supposed to, but its a semi auto thats the same round burst every time he fires and the same intervals between shots

its an ahk script

i cant say its ahk either. This is why im asking, because 2 reports and they wont do/say anything, or tell me whether its legal or not

i dont want to load ahk and get banned, but im also sick of being griefed by a scripter

[bold mason]

If you're talking about burst, there is a burst module item in the game that could be causing you to think they're scripting.

[remote turtle]

8 rounds?

[bold mason]

Oh

[remote turtle]

and we are on day 1.5 of a wipe

its been the same thing, either 1 round or 8, its consistent and very blatant, the mods say hes not cheating but they wont tell me if its legal or not

[bold mason]

Well all you can do is make a player report ticket at #❓┃submit-a-ticket and provide the most evidence you can.

[remote turtle]

yeah i did that. they say hes not cheating, which he isnt if its allowed. but they wont answer my question

I cant get an answer at all, or pointed at information on using a script for triggers

so i was kinda hoping someone had an answer from experience or what theyve seen. I cant find anything in the server rules

[bold mason]

I don't know what to tell you, I'm not authorized to look at player report tickets personally, so I can't help you out, but you and I both have to believe what the higher ups are saying. But to my understanding I can tell you that scripting isn't allowed at all, but I will make sure and come back to you okay. For now refrain from using any scripts or you will be banned.

[remote turtle]

ok thank you. i appreciate that

[stoic lava]

whats the problem

[remote turtle]

trying to figure out if using a script or modded function to push a semi auto to its limiter with a single macro is legal or not

or if its bannable

[stoic lava]

macros or scripts are banable i would say but if you mean autoclicket to shoot semi guns faster that doesnt work that much i am pretty sure

[bold mason]

Yeah that's what I thought too, the game has a limit on how fast you can shoot a lot of semi guns.

[remote turtle]

yeah, i know there is a limiter. but you can script it to run it at its absolute limit without breaking game function, which is where this has always been a grey area thing

limiters make it easier to detect it because usually a click or two is off tempo and it makes it easier to spot audibly*

i just didnt know if booting up a script for macroing mouse functions was something id get autobanned for

[stoic lava]

i suggest dont use anything like that

[bold mason]

I just tried it out on a personal server of mine with a basic ahk script and couldn't replicate what you're explaining to me. But anyways, please don't use scripts or macros even if it is frustrating that another player might be doing so, the best thing you can do is report them and move on.

[remote turtle]

yeah you set the script to command click, delay (250 ms), command left click, repeat

and adjust it until your hitting the limiter perfectly

its not like hes dumping 16 rounds in 25 ms or anything. its just a big edge when you can fire once and have more mouse control

[bold mason]

I hear you, if you can try and avoid him try and do so until he is banned.

[crimson solstice]

Hello, i joined the server and got banned: suspicious account

[stoic lava]

make a ban appeal ticket

https://discord.com/channels/277748656420028426/1118287481322872842

[crimson solstice]

Thanks

[remote turtle]

so, how can someone shoot off half a clip of sar at range and have no recoil, or not miss a shot?

i dont understand how people can move and fire the sar and not have stupid recoil

I cant get 3 consec shots to land remotely in the same grouping

and btw, the nailgun is even worse. its obvious whos using a mouse macro when they are raiding with nailguns and shooting it full auto

[bold mason]

I understand your frustration, I can assure you our team is doing their best to make sure justice will be secured.

[sullen tusk]

am i verified?

it wont give me the kits in game

[muted bane]

use /auth in game or https://link.bestrustservers.com/

[vivid goblet]

MY TICKET HASNT BEEN RESPONDED TO FOR 9 DAYS

[harsh wagon]

My ban appeal ticket has not been responded to for a while. This hurts because I was falsely banned

[rapid bough]

How long is safe time?=

[fiery summit]

i got banned falsely for cheating how do i go about getting unbanned

[bold mason]

Make a ticket at https://discord.com/channels/277748656420028426/1118287481322872842 to appeal for a ban and the appeals team will get back to you as soon as possible.

[warped jacinth]

how long does it typically take for support to resond to ticket? (i assume they get alot of tickets, just curious.)

[latent torrent]

Depends on the type of ticket. Other category you will usually get a response fast, but ban appeals or player report might take a while.

[warped jacinth]

Lovely, servers are going to wipe and i wont be able to play.

[lean jungle]

yea man tell me about it, these 1diots banned me for no reason and are trying to tell me itll take a week and a half. absolute shite cluster

[warped jacinth]

I wouldn't go as far as saying they're "idiots". It is definitely annoying, but it is what it is. Just gotta wait.

[bold mason]

We have plenty of wipes pretty much everyday, so if you do get unbanned you can go ahead and check our #🔔┃wipe-reminder channel and see all the wipes for the day and pick one suitable for you.

[halcyon merlin]

is there not a 100 hour kit?

[gusty python]

You can see when you get different kits by typing /playtime in-game.

[mossy lodge]

how long do i need to wait for an answer to my vpn whitelist ticket?

[arctic locust]

tickets will be answered as they come in and because its a whitelist ticket im pretty sure it will take longer please be patient

[wintry mantle]

I’ve been waiting 24 days for a vip ship ticket now, what’s even going on?

[dark yoke]

cuantas torretas para una casa?

[winged frost]

how to link discord?

[idle pebble]

En los 2x puedes poner hasta 200

[winged frost]

como linkeo el discord?

[idle pebble]

Nose

[lean jungle]

still banned for "suspicious account" if you feel like doing something you can go ahead and unban me so i can get back to my base

[bold mason]

Nothing I can do for you unfortunately. All you can do yourself is to make a ticket at #❓┃submit-a-ticket message and wait for the appeals team to get back to you.

[lean jungle]

could i make a new account

at this rate ill never be able to play on this one

[bold mason]

Be honest man did you buy the account?

[dark yoke]

MY TICKET PLIS A CHEATER

[lean jungle]

i just bought my pc bro i didnt buy any accounts

[bold mason]

Moderators do not have access to player report tickets unfortunately.

[lean jungle]

i made the account when i bought it

[bold mason]

Can I see just out of curiosity

[dark yoke]

okey thanks

[lean jungle]

see what? i will show you anything

[bold mason]

Your account

[lean jungle]

yes how do i show you my account

a steam screenshot?

[bold mason]

You can send your steam profile link in dms or here, whatever you wish

[lean jungle]

im going dm you

[tough stream]

EYYYYY

Me han baneado justo al entrar al servidor sin hacer nada como puedo reclamar

[vestal hollow]

Is there any active mods?

[signal token]

yes?

what do you need?

[vestal hollow]

i submitted a ticket and nothing has happened

[warped jacinth]

Gonna be waiting for a min dawg. ive been waiting like 5 hours. nothing yet

[twilit field]

you have to wait a little bit because the staff player cant answer instantly

[wintry mantle]

When tickets from 23rd December still haven’t been answered that’s a bit more than a little bit 😂

[barren gull]

damn everyone is being blocked for no reason 🤣

[barren gull]

really 😲

[blissful sinew]

how do i check ppls steam pfps from rust

[wintry mantle]

Yep, honestly avoid buying anything on the server, loads of people having issues and no admins replying

[blissful sinew]

how do i check ppls steam pfps from rust

[wintry mantle]

No idea sorry

[little summit]

How do I use the skinbox after I've played 1500 hours on the server?

[flint lynx]

any admins to help?

[earnest gorge]

What ticket was it?

[paper ginkgo]

Why i cant claim my discord kit

[glacial inlet]

Hey
I don't see your ticket, could you create another one?

[serene pollen]

Hey friend, if you've linked your Discord account to this site https://link.bestrustservers.com, you can verify your kit in-game using the /auth code.

If you still can't get it type /auth then close and reopen the game the kit should appear. If you still experience this please report it on this channel #❓┃submit-a-ticket

[paper ginkgo]

thx for the help

[vital frost]

why i cant use the discord nitro kit in game

i was able to use it in other wipes but in this one i cant 🙁 its had timer and after that it says that i cannot use it anymore

[serene pollen]

If nitro is still on this server, you will be able to use the kit by trying the same steps.

[serene pollen]

this messages

[light hawk]

is the message bout me having zero tickets looked at on the bot is a bug, or did yall just close randomly my ticket without a single response

[vital frost]

it still is mate

[serene pollen]

Okay then, follow the steps in these messages.

[wintry mantle]

I’ve created a new one but don’t see the point if it’s still going to take another 2 weeks to get to it from what I’ve heard from others

[muted bane]

Hello, we usually respond to tickets within 1 to 10 days at the most. If your problem isn't resolved within this time, please contact me.

[wintry mantle]

The whole point is it’s not resolved within 10 days 😂

[muted bane]

Depending on the type of ticket, some tickets, such as ban appeals, take time to review.

[wintry mantle]

24 days for a vip store ticket though? 😂

[muted bane]

As the owner told you, he couldn't see your ticket and asked you to open another one so he could take care of you.

Thank you for your understanding

[light hawk]

?

[idle wagon]

Max5 #6 is on battle metrics but i cant see it on here? Is it wiping?

@glacial inlet

https://www.battlemetrics.com/servers/rust/36443508?timePlayed=7D&playerCount=7D

[buoyant fiber]

i want skinbox how i get it?

[quasi creek]

Sorry, but facepunch banned the skinbox, so it's no longer possible to give it to players 🙁

[buoyant fiber]

they need money then hahhahah

[solar widget]

/auth

[earnest stump]

/auth

[austere drum]

some1 gonna fix solo/duo server or what

[shy elbow]

duo

duo 2x lagging like crazy

[proud rose]

Hi i have notified higherups sorry for this inconveince

[ebon hedge]

i have a new account with 2 hours playing and tried to play on solo 2x server but got perm banned ??

i ve opened ticket but noone response :??

[lofty lily]

What did you do with the OP vendor? There are no stores. Is that a reason to buy more /kit?

[dreamy falcon]

I opened a ticket 17 days ago and still haven’t been spoken to and it was because I got banned for no reason you guys need to fix this

[proud rose]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[cedar sleet]

ive been banned for no reason can anyone help??

[lilac tangle]

Open ban appeal ticket please

[cedar sleet]

i have

[proud rose]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[cinder jewel]

can any of the mods check my ticket?

[gentle osprey]

Can someone help me? I've been kicked because my account is suspicious.
How can I log in to the server?

[lilac drift]

hello, it s been almost 2 weeks and i haven't got a respond to my false ban appeal

[serene pollen]

Can you open "whitelist ticket" in this channel #❓┃submit-a-ticket

[serene pollen]

Hello friend tickets are in line and ban appeal is checked by a small group because it is an important issue there may be a waiting time thank you for your understanding

[light hawk]

ngs be saying that n postpone ur ticket for a month btw 😂

[grizzled mango]

how to appeal for ban?

ban because connect to server.... so clever system btw

[ornate tulip]

Please submit a ticket here: #❓┃submit-a-ticket !

[grizzled mango]

thank you!

[shy elbow]

when wipe trio??

[proud rose]

Check her #📅┃wipe-schedules

[shy elbow]

yeah but it didnt wipe yet in wipe feed

[autumn fiber]

Can anyone look at my ticket

[proud rose]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[autumn fiber]

No I do not have a ban appeal but ok

[ebon hedge]

it doesnt matter if you submit cuz they don't response at all xd :/

[vapid scaffold]

how long does it take after linking to get the kits in game

[serene pollen]

If you have done the verification steps you can start using your kits immediately by typing /kit in the game of course, remember that the kits have wipe cooldown

[vapid scaffold]

yeah i figured it out i didnt realise i had to type /auth ingame

[serene pollen]

yes I forgot to say this sorry.

[hollow vapor]

how to link your discord?

[gray heart]

Hey, replied in the other channel! #💬┃modded-chat message

[winter jay]

Hello,

I hope you are doing well.

I am writing to politely follow up on my previous ban appeal. It has been about two weeks since I submitted my request, and I wanted to check on its status.

I fully understand that the review process may take time due to the high number of appeals, and I truly appreciate the work of the ban review team. I just wanted to confirm that my appeal is still in the queue and under review.

I remain available to provide any additional information if needed and am willing to fully cooperate.

Thank you for your time and attention.

Kind regards,

[oblique schooner]

Hey Penny,

I just wanted to let you know that your appeal ticket is still in the queue. The delay is due to an issue with our ticket bot, which our admins are actively working on and trying to fix as soon as possible.

In the meantime, we kindly ask for your patience while we process tickets manually.

Best regards,
Timmedx

[lilac drift]

yea mate but that many bans? i mean i am waiting for 2 weeks almost that s why i am asking

[winter jay]

Ohhh((((
I’m crying and feeling very sad.
And I really want to understand our situation…

[old beacon]

Such an eloquent and decent message, I hope your ticket gets resolved to your liking.

[sonic swift]

is anyone looking at my ticket 🙁 its been a few hours

[old beacon]

What type of ticket was it?

[sonic swift]

ban appeal

[old beacon]

If ban appeal it can take some time as they work through the queue and they’re a small separate team. Sorry to be the bearer of bad news but you’re looking at a few days minimum judging by the previous posts I’ve seen.

[sonic swift]

ah shucks alright it is what it is

thank you

[old beacon]

Nws dude, hope it works out for you you.

[runic slate]

ayo the /link only send me the the page with qrcode

[reef anchor]

<@&1307830272636751872> please check tickets 🥲

[latent torrent]

Try /auth instead

[snow cedar]

It's been 7 days since I submitted the ban ticket, can anyone help?

[autumn fiber]

Hello everyone

[bright sorrel]

hi

[gusty python]

@snow cedar & @winter jay I've forwarded both of your tickets to administrators. Best wishes.

[snow cedar]

Thank you. If you want screenshots of my conversations with the bot, I can send them to you privately.

[earnest stump]

hello how do y readem rustmagic kit

[serene pollen]

Hi if you look this channel https://discord.com/channels/277748656420028426/1410593865769160704 you can see how to take this kit step by step

[earnest gorge]

@true lark

[vital frost]

.

[nova wren]

hello can admins pls check keksik in bestrust solo duo trio #2 weekly he s not legit maybe cheating

[serene pollen]

My friend, youl get results faster if you open a ticket through the player report section on this channel https://discord.com/channels/277748656420028426/1118287481322872842

[plucky cove]

i got banned for evading a ban is there any chance if i appeal ill be unban?

[serene pollen]

İf you can open a Ban appeal ticket through this channel https://discord.com/channels/277748656420028426/1118287481322872842

[plucky cove]

i did, but is there any chance they will listeN???

[gusty python]

We cannot speak for the ban team, as it's a small dedicated team. We can assure you though your ticket will be taken into consideration and investigated properly. Best wishes.

[plucky cove]

alright

[lunar kite]

I join the discord and linked my accounts but it still says i have no permission to claim the kits

I also did the /link in the chat but still nothing, any help?

[gray heart]

Hey! Try /auth and /link. Then just give it a bit to authenticate you.

[lunar kite]

ohh thank you so much, i didnt try the /auth command

[blissful dawn]

how can i get the rustmagic stuff since the group is deleted?

[gusty python]

#1410593865769160704

(I believe you just skip the group step and try /rustmagic)

[blissful dawn]

Alright, and the skins?

[gusty python]

Outdated information. I believe they just offer like boxes or something I forget.

[autumn fiber]

Why is my trial mod role not on

[gusty python]

You have the new here badge so I'm not sure you've been accepted. If you've, you'll have to message the HR staff that reached out to you.

In the future, this channel is not for moderator issues. Keep them to DMs or tickets.

[sharp sable]

I completed the verification for both steam and discord and am not able to receive the in game rewards

[serene pollen]

My friend, you can access kits if you use /auth in game

[autumn fiber]

Ohh

[autumn fiber]

Ohh good to know

Sorry Fenton

[gusty python]

No problem brother, best of luck.

[slate vigil]

I run rust and then when im about to load fully into ANY server it makes my steam start memory leaking going to over 18 gb of memory leak sometimes more and more usage then rust I dont know a way to fix it if anyone can help

[serene pollen]

Rust is basically a game that performs according to ram usage if you are asking for a lot of ram usage there is an experimental section in the game settings there is a number that can be set at the bottom it partially reduces ram usage

[slate vigil]

I mean idk I got 32 gb of RAM and 8 gb of V RAM

[serene pollen]

@slate vigil I understood your problem correctly, you were saying that ram usage was too much?

[slate vigil]

Yeah like instead of the game it makes steam use all my ram leading to a pc crash

DUDE

I SPENT FREAKING 12 HOURS TRYING TO FIX IT AND YOUR TELLING ME I HAD TO SET MY GC BUFFER LOWER

IM GOING CRAZY but thank you

[serene pollen]

Yes if you set gc buffer lower your ram usage drops significantly

Of course ı recommend you to adjust your performance in general my brother

[slate vigil]

My game is all optimzed just that setting made it bad

[serene pollen]

Is your ram usage smooth right now

[slate vigil]

yeah

[serene pollen]

Im glad ı could help my friend

[civic knoll]

where can i report a cheater?

[muted bane]

#❓┃submit-a-ticket

[hybrid reef]

yo my friend got banned after he appealed for becoming mode

admin "

and he cant appeal at discord cause he is banned there also

[gusty python]

Unfortunately if he's banned from the discord and server that's the end of that.

[robust valve]

solo/duo #4 wipe today?

[muted bane]

check here #📅┃wipe-schedules

[robust valve]

but i cant find this server here so there will be no wipe yet?

[muted bane]

Bestrust Solo/Duo 2x #4 - Weekly
IP: connect 185.172.175.17:28015
Map wipes Every Monday at 13:45 CET
Next wipe: January 19, 2026 1:45 PM (Map Wipe)

[odd dew]

Hi, I've been banned but I don't understand why. I haven't played for a long time. I submitted a support ticket but it's been 3 days. When will it be unbanned?

[reef anchor]

Please my ticket also

[hybrid reef]

he got banned because he wanted to become admin ?

[south python]

Look my ticket please

i sending second ticket

[plucky surge]

ive been waiting 10 days for my ticket

[serene pollen]

Friends since the Ban Appeal ticket category is an important matter it is being handled by a small team your ticket will be carefully reviewed when its turn comes. Thank you for your understanding.

[nova wren]

There s alot of ban appeal tickets and i m one of them

I m still waiting dk till when

[muted bane]

For tickets of this type, processing time is between one and ten days. If you haven't received a response after this period, you can contact me privately.

[serene pollen]

I can't speak for them but as I wrote above

[hybrid reef]

yo can u anwer my questino

[muted bane]

You cannot be banned for this reason

[hybrid reef]

he got banned bcs of suspicios account

[pastel lodge]

Its been 21 days and my ticket hasent even been reviewed. "SOON" my ass for real

[muted bane]

What type of ticket are you using?

[muted bane]

This is normal. Tell your friend to open a ticket and we will review his ban.

[pastel lodge]

Got banned for sus account apparently, showed all the proof needed.

[muted bane]

Contact me privately

[pastel lodge]

You going to tell me that the mods have their hands full right now like all the other right

[muted bane]

no

[plucky surge]

figo i contacted you aswell btw

[hybrid reef]

he can t appeal because he got banned from discord \

[steep solar]

I just logged in to one of your servers and got insta kicked and banned for " Ban Evading ", I don't have more then 1 account and have been playing on bestrust servers for 70+ hours, why did I get banned? @muted bane

[stoic nest]

we hava hackkkkkkkkkkk

[blissful dawn]

Do keylocks get shared or not?

[serene pollen]

Keylock dont support sharing just code lock support bro

[steep solar]

It's been an hour since I made a ticket and still haven't heard anything, how long does it take before someone review tickets and gets back with some answers?

[arctic locust]

Tickets take time to answer and get answered in the order they were crested please be patient

[robust valve]

Bestrust Solo/Duo #4 - Weekly
IP: connect 95.214.180.248:28015
Fullwipes Every Saturday at 13:45 CET
Next wipe: 24 stycznia 2026 13:45 (Full Wipe)

[steep solar]

Yes I understand that, but it's pretty frustrating when you get banned for no reason at all and then just have to sit and wait for someone to look at it and you don't know if it will be in the next hour or day! :/

[warped jacinth]

I've been waiting since yesterday. I got hit with a ban and i havent even played on that server.

[steep solar]

Ahh, well well, thanks for the info atleast /:

[pastel lodge]

I waited 28 days lol

[steep solar]

wow...

[round tusk]

why tf does attack heli not come to me when i tag it multiple times and it despawns instead

[serene pollen]

This isnt server related my friend it's related to Rust mechanics. If the helicopter is about to leave the map it won't come.