❓┃support-questions

[dusk lion]

To the channel itself?

[rugged niche]

yeah

all the privacy stuff is on for it

[dusk lion]

Could you try re-linking please?

If that won't work I will have to contact the owner to check your discord perms.

[rugged niche]

got like 4 hrs of upkeep lol been playing for 2 weeks

ill try cheers

[dusk lion]

Please tell me if it works

[rugged niche]

nothing

[glacial inlet]

can you send screenshot?

[quartz epoch]

Hi, how many person we can invit in our team ? ig i ask

[zealous imp]

is there a turret limit on 2x servers?

[rugged niche]

2 sec

[tribal lagoon]

how do i get the discord kit when i linked everything

[dusk lion]

Hey, depends what server you're playing on.
Solo - 1 person in a team.
Duo - 2 people in a team.
Trio - 3 people in a team.
Quad - 4 people in a team
Main - Infinite

[dusk lion]

Hey, try /link.

In-game.

[fierce hare]

its vanilla limit

[zealous imp]

so 12?

[rugged niche]

@glacial inlet i dm you couldnt send it on here

[fierce hare]

12 but if you place them every 40 meters its infinite, rust mechanic

[livid oriole]

how i get better role for play longer ?

[dusk lion]

Hey, everything is here: #🏆┃playtime-rewards┃🏆

[jaunty hemlock]

i saw that

[dusk lion]

Didn't want it to flood the chat.

[jaunty hemlock]

[rugged niche]

whats the rough eta on a ticket?

[jaunty hemlock]

what kind?

@rugged niche

[rugged niche]

ban appeal

[jaunty hemlock]

There’s a high queue and a line every ticket will get reviewed one by one so please be patience

[rugged niche]

only because i have 4 hrs of upkeep lol

[rugged niche]

bit of a joke you lose 2 weekd worth of loot because you help someone on rust thats why no one is nice in rust lol

[dark ember]

Kicked: Ban Evading

Why?

[fluid charm]

hello there you can do ban appeal at #❓┃submit-a-ticket < appeal

[fierce hare]

Hello, its auto system detecting.

[still halo]

why is solo/duo 2x #5 arctic bugged? its not respawning red card

[fierce hare]

maybe you didnt wait long anough?

[still halo]

its have not been reseted since wipe

[jaunty hemlock]

Probably just opened a bunch of times

[rugged niche]

Makes no difference

[dusk lion]

?

[rugged niche]

Will stay ban even when your not in the wrong lol

[dusk lion]

I think you're wrong. Our appeal team handles each case carefully.

[rugged niche]

Clearly

Literally said on there raiding together lol

I went in my base and gave him a backpack full of stone

[rugged niche]

Carefully 🫡

[dusk lion]

Any info should be written to the appeal ticket, not here.

[rugged niche]

Did already just being ignored now

Not the best servers if the admins ban randomly

[dusk lion]

We don't ban "randomly".

If you want to add anything - it will be best to add it into the appeal ticket.

[rocky iris]

There’s no such thing as a random ban — every ban has a reason. But if you believe it’s a case of admin abuse, you can mention it in your ticket, and the other staff members will definitely take a close look at it

[gleaming pulsar]

It's not about being ignored, it's about not having many people on the team reviewing appeals, so sometimes it can take a little longer than you'd like.

[median meadow]

@glacial inlet @regal tusk last vote week ended?

[ember breach]

Why I can’t do verification on rustmagic?Is it scum?

[gleaming pulsar]

nope, probably you miss something, check #1410593865769160704

[stoic lava]

well dont ping owners pls

[rugged oasis]

why is the solo bestrust server not showing in rust?

[stoic lava]

wich solo

[stoic lava]

.

[rugged oasis]

2

nvm

[stoic lava]

did you try to restart rust ?

[rugged oasis]

i see it

[stoic lava]

sometimes you need to restart or just wait ye

servers are loading

[open ginkgo]

do yalls 2x servers not have unlimited slots

trio 3 got massive q

[dusk lion]

We have automatic slot increase.

[open ginkgo]

clearly not lol

[glacial inlet]

Increased it to 400 pop

[rugged niche]

banned for no reason mabey

[polar kelp]

why is my friend getting kicked for suspicious account? he doesnt have a vac ban or anything

[wispy minnow]

Hey ! Tell him to make a #❓┃submit-a-ticket

[agile flame]

how do i check my vpn white list ticket

[polar cedar]

Hello! To create a VPN Whitelist ticket, please open one through https://discord.com/channels/277748656420028426/1118287481322872842. Once you open it, our support bot will DM you , any message you send there will be forwarded directly to our staff, and they’ll reply to you through the bot.

[open ginkgo]

Word

[tawdry veldt]

WHERE DO I DO /VERIFY

[dusk lion]

Hey, you already did. To finish linking type /link in-game.

[tawdry veldt]

I did but did not receive any scrap or hqm

[rain idol]

Hello, someone can solve the lag on solo 2x 4#?

[open ginkgo]

deal with it they aint finna do nun

[agile flame]

if im on at solo/duo/trio server qhich server whould i pick when i buy vip

[dusk lion]

Send me a screenshot of the current server you're on in DMs.

[agile flame]

sent it

[robust isle]

can someone check my ticket, i think im false banned

[dusk lion]

Hey, our tickets are handled in order and there is a large queue. Our ban appeal team doesn't consist of a lot of people, so it may take some time. Sorry for the inconvenience.

[robust isle]

thanks no problem

[uncut delta]

where do i link my discord account?

[hazy cove]

best rust fix the cheater problem pls 🙁

i run into one every wipe

and its easy to tell cause there game sense is so bricked yet they hit every shot no matter how u outplay them 🙁

[raw ingot]

cheaters are a constant battle they buy new accounts and come back every single day and when bestrust is really noob friendly its hard to just put a wall to stop them

[jaunty hemlock]

admins and staff try their best look at how many get banned everyday #⛔┃bans

[blissful dew]

Admin, can you check Scuba Bob's account? he is cheating. IS TRIO 2X #5

[jaunty hemlock]

please open a ticket and dont call out cheaters in here or in game

[green drum]

I made a ticket long time ago and I still have no answe

Can some admin check it please

[forest star]

Made ban appeal ticket 3 days ago still no answer...

[molten brook]

HOW TO GET MYrewards Verification Completed!
Use the /link command in-game to claim your rewards.

[worn ravine]

Sorry but our admin team is very busy due to the high queue, please have some patience!

[worn haven]

How can I request permission to use exitlag? I have 150 ping

[worn ravine]

You should open a ticket at #❓┃submit-a-ticket and wait for an afin to reply, keep in mind it is very busy so it might take a while!

[open ginkgo]

Ai ahh response

[gleaming pulsar]

And what do you think he should respond with? These issues can be resolved with the administration via a ticket.

[open ginkgo]

Funny to see yall try so hard Icl

[gleaming pulsar]

try so hard about what?

[open ginkgo]

Are you ok?

[gleaming pulsar]

yea, and you?

[raw ingot]

ego ahh response

[worn ravine]

IIts just moderating the chats. Helping where we can. 🤷

[manic chasm]

respect the mods please, no need of doing all that, all u will get it's a timeout

[full badge]

Bro this guy has been teaming this whole wipe ive reported him two times with full proof can theu banned whats going on mods

[worn ravine]

Sorry mods are not available to ban people, please submit a ticket at #❓┃submit-a-ticket for player report. Keep in mind admins are very busy.

[wide heart]

how i can verify??

[raw ingot]

when the verification process has been done successfully you can type /link in the in-game chat to receive the rewards on the modded servers

[dense sapphire]

https://link.bestrustservers.com

[tough canyon]

How can i see my playtime for the kits?

[bleak hamlet]

Do /playtime in chat in game

[wicked ice]

I wanted to connect the stoves, but the energy simply does not accumulate and does not go anywhere. This problem is not unique to me.

[glacial inlet]

hello
it's going to be fixed soon

[sweet zephyr]

How to unsubscribe from a store purchase?

I dont want it renewed.

[dense sapphire]

https://store.bestrustservers.com/account/subscriptions

You can check from here.

[boreal berry]

i need admin

[dusky zealot]

76561198161831349 CHEAT

[fluid charm]

Hello there please open an ticket over here #❓┃submit-a-ticket > report player

[dusky zealot]

TY

[fluid charm]

Urw ^^

[dusky zealot]

BROTHER HALIM CAN YOU SEE MY TICK PLS

[fluid charm]

Sorry bother I can’t see that kind of tickets please be patient an admin will gonna help you soon

Try to calm and don’t call the cheater on the chat that’s he is cheating so the admin can Catsh him directly

[dusky zealot]

OKEY TY

[atomic swallow]

What's the best way to get t3 bp frags?

[small wind]

Idk trading 😅

[raw ingot]

Locked crates has 2 in every crate elites have a 10% chance to have one and maybe red card puzzles like launch, silo and labs has 1 or 2

[storm salmon]

Oil rig

[atomic swallow]

How many of them does rig guarantee

[storm salmon]

If u survive and get back to home

2-3

[quick hemlock]

big big big glitch on solo/duo 2x #6 when u disconnect in a cave u lose your entire inventory and die

[wispy minnow]

Hey, you can #❓┃submit-a-ticket about this

[spare walrus]

how do i get rustmagic kit

[raw ingot]

#1410593865769160704

[spare walrus]

oh im blind

ty

[raw ingot]

No worries :)

[jagged jay]

why did i still not get a respond to my ticket??

[fluid charm]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received

[short garden]

/verify

[fluid charm]

you need to do that on the game inside the server

[winged moat]

can anyone tell me if i can raid after 00:00 on the solo/duo/trio/quad 2X #4 weekly?

[worn ravine]

I am pretty sure you can raid at any time.

[winged moat]

i know that on one server i couldn't

[worn ravine]

Except from the main 2x other server are normal. No raid restrictions.

[storm salmon]

Yes

[jagged jay]

can an admin or moderator hop on a call w me

[lunar lintel]

Not a call

but Dms

[jagged jay]

why not call

please bro i need help

[lunar lintel]

Because im on a call with others and its pretty late

[jagged jay]

and i want to share my screen

someone else then

[lunar lintel]

@manic chasm

[foggy jolt]

where i report a suspect player ?

[jaunty hemlock]

#❓┃submit-a-ticket

[junior jacinth]

I did everything right in magicrust but I didn't receive my kit

Could you help me? I'm Brazilian and I don't understand very well.

[jaunty hemlock]

Make sure you have your discord linked in rustmagic.com and use /link command ingame and reconnect

[junior jacinth]

for me it's saying that everything is connected

[jaunty hemlock]

ok then if you have followed all the steps in #1410593865769160704 then just use /link in game

[fickle patrol]

I bought VIP on all vanilla servers and it’s not letting me claim anything or tag. Help?

[worn ravine]

Hello please submit a ticket at #❓┃submit-a-ticket in the vip section. An admin will get back to you as soon as possible!

[dusk lion]

"VIP Store", to be precise

[worn ravine]

Sorry Kipo 🤧

[dusk lion]

It's okay, we always learn

[fickle patrol]

Alright

I have a ticket open for the last couple hours

Is there anyway someone can cancel it?

[dusk lion]

Just write "please close this ticket". Admins will do it as soon as they see your message

[fickle patrol]

Okay

[fickle patrol]

hey umm my ticket is been open for 5-4 hours

[fluid charm]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received

[fickle patrol]

K

[covert crag]

how do I get the discord kit?

[fickle patrol]

did you join the steam community?

[covert crag]

yes

[fickle patrol]

did you do /link?

in game

[covert crag]

yes, it started me on a 24 hour timer for some reason

[fluid charm]

Did you tried to restart your game?

[fickle patrol]

i got my kit and my stuff but what about my vip?

[hollow harbor]

What vip kit

[fickle patrol]

Nvm

I got it

[hollow harbor]

Nice

[hollow harbor]

Is it fixed ?

That could be that you claimed it already and need to wait 24h again to be able to claim it for second time

[covert crag]

No it's whatever though

[hollow harbor]

If it’s saying you need to wait 24hours again that’s Usally because you claimed it once

[sacred cargo]

hello, I wanted to buy a daily package it says it will be billed every day? is there a way to buy it only once?

[balmy vortex]

Hey, for that we have life time. You can also choose 1,6,30 and 90 days. You can aswell cancel your subscription at any time in the site.

[sacred cargo]

ya on the one day if you go into the buy and chedck out it says it will auto buy every day

[balmy vortex]

Indeed, it will renew every day the time you purchased. You can cancel it anytime.

[sacred cargo]

ok

[blissful sinew]

how do i report the bestrust store?

[raw ingot]

could you explain what you mean?

[blissful sinew]

the store has charged me for the same item about 3 times now worth 15 euros i tried around 2-3 times a few days ago but it said my card cancelled but obviously it didnt

basically i want to get my money back

[raw ingot]

issues with the store can be resolved with creating a vip ticket in #❓┃submit-a-ticket

[solemn cloak]

question guys is in all labs on the map red keycard rooms

[raw ingot]

do you mean does all maps contain a red keycard room in labs?

[solemn cloak]

yes

[raw ingot]

im not sure but i would guess that its random

[solemn cloak]

hmm okei

[gleaming pulsar]

not random
game got 6 types of Labs, after generation some types got red card (just one), others not.

@solemn cloak

[raw ingot]

im aware but i dont know if it always loads the same kind of labs or not

[gleaming pulsar]

you can check each type of lab on rustmaps

[jagged scarab]

why did my ticket get closed

i was reporting him for having a game ban 48 days ago not for cheating, and u just copied and pasted that same message and closed ticket instantly

[gleaming pulsar]

You should have received a final answer before closing

[jagged scarab]

yeah they just copy and pasted that same shity message saying "we couldnt find any evidence of him cheating" and closed it, but thats not what i reported for

[gleaming pulsar]

If you believe that one of the administrators did something wrong or responded unfairly to your ticket, create a new one and a senior employee will deal with it.

[jagged scarab]

are u allowed to have a game ban on your account 48 days ago? if its not for rust

[gleaming pulsar]

Cheating
What is NOT allowed?
The use of third-party programs is prohibited and will result in a permanent ban.
For clarity this extends to the use of "filters" to gain unfair advantage during night.
Evading any restrictions or bans issued by our administrators
Previous EAC ban on another account within the last 180 days.
Having more than 2 EAC banned alt accounts,
Steam accounts that are found to be illicitly purchased, especially bot-generated accounts, violate the Steam Subscriber Agreement and will not be allowed to play on our servers, as they pose a risk to its integrity and are often associated with cheating.

its only EAC bans in rules

[jagged scarab]

and a game ban could be an eac ban

[gleaming pulsar]

nothing about other game bans

[jagged scarab]

can you ask an actual admin please

[gleaming pulsar]

if he got eac ban he cant be online in rust)

[jagged scarab]

other games can use eac you know

[gleaming pulsar]

which one

[jagged scarab]

for example fortnite uses it, most games do use easy anti cheat

[gleaming pulsar]

Admins, like regular players, have no way to see what kind of ban it is. If there are no suspicions against a player, such situations are usually handled according to the rules I described above.

[jagged scarab]

but vac bans arent allowed? within 180 days

[gleaming pulsar]

And as far as I know, EAC blocks access to all games in this case.

There's nothing about VAC bans in the server rules.

[jagged scarab]

no it doesnt if you get banned by eac on one game it doesnt ban you on all games

[gleaming pulsar]

My searches suggest otherwise.

If this is really a ban for cheating.

[jagged scarab]

if eac bans you on fortnite for example it doesnt ban you on rust also

[gleaming pulsar]

What I answered above remains unchanged 🙂

[olive sail]

Good evening, please tell me if it is allowed to play on the Solo, Duo, Trio server, not in one team, but to create a village?

[jagged scarab]

ill be honest mate ur a moderator i want an actual admins answer

[gleaming pulsar]

use #❓┃submit-a-ticket

[raw ingot]

teaming or alliances aren't allowed

[olive sail]

thank's

[gleaming pulsar]

I have over a year of experience as an admin in this field, but if you need to hear from an admin on this server, then go ahead. Especially since your specific case has already been reviewed in the ticket and there's no reason to block you.

[gleaming pulsar]

[bold ore]

eac ban doesnt apply to all eac games only the game you get banned on , youve got a year discord modding google is free and more helpful than you, god save people who get you in support

[gleaming pulsar]

I initially explained the procedure regarding the ticket, and you continued the conversation here.

[jagged scarab]

ur useless bro ill be honest

[gleaming pulsar]

Ok, have a good evening.

[bold ore]

your search on eac bans in a support chat is incorrect which is what i was referring to

not really support helpful if its incorret

[gleaming pulsar]

I wonder how Fortnite feels about someone being banned from Steam.

[bold ore]

probably dont care mate what your point?

[gleaming pulsar]

You saw that someone has a game ban on Steam, and the administrator told you there's no reason to block them.
You claim it could be an EAC ban in another game.
What other Steam game could they have an EAC ban in?

[jagged scarab]

no, they said we couldnt find any evidence of them cheating. thats not what i reported for..

[gleaming pulsar]

Apex legends? pr Dead be Daylight?

[jagged scarab]

Yes, lots of games

[gleaming pulsar]

Yes, so we can return to my very first answer, which is the only correct one in this situation.

[gleaming pulsar]

this

[jagged scarab]

they should have said game bans are allowed from other games, not that

[gleaming pulsar]

yes i guess

[jagged scarab]

respectfully ur a chat mod so have no clue please stop asnwering my questons

[bold ore]

i have no idea what your on about mate, but you said eac bans you on all their games which they dont so dont spread false information as a discord moderator please .

[gleaming pulsar]

But administrators appear here extremely rarely, that's why we are here and we redirect you to the ticket.

[gleaming pulsar]

in all games if this happened in a Steam account.

in games protected by EAC

[bold ore]

incorrect

[gleaming pulsar]

If you have a source of contrary information, I'd be happy to read it.

[jagged scarab]

sure hop in duo vc and ill screenshare it to you

[gleaming pulsar]

just pm me

[jagged scarab]

why cant you just jump in vc

[gleaming pulsar]

not possible at the moment

[jagged scarab]

why?

[gleaming pulsar]

Okay, let's leave it at that.
If you believe the administrator's answer was incorrect, please use the ticket, and a senior staff member will intervene. Thank you for your understanding.

[jagged scarab]

lmao youre scared to join vc because you know im right

weird person honestly

gives it the know it all attitude in text chat but scared to say it in voice, classic discord mod

[gleaming pulsar]

I just asked as a human being to send you the source of your information if there is one. I am not a supporter of conflict and do not understand your negativity towards me.

[jagged scarab]

get a job bro

[gleaming pulsar]

So if you're negative, let's just leave it at that. I've already answered your question twice. Have a nice evening.

[manic chasm]

What's the issue

[jagged scarab]

ur a trial admin i want a proper one

[manic chasm]

i've been here more time than "proper" admins

our ranks doesn't mean anything

[jagged scarab]

so why aren’t you a proper admin then

[manic chasm]

i handled ur report

and another admin did aswell

[jagged scarab]

so why did you say in the message “couldn’t find any evidence of him cheating” that’s not what I reported for

[manic chasm]

we can't ban just for a CS2 ban...

[jagged scarab]

you should’ve said that then and said game bans from other games are allowed , rather than copy and pasting that template message

[manic chasm]

if game bans wouldn't be allowed he would rather be automatic banned

[jagged scarab]

Should’ve said that rather then pasting ur template message

[manic chasm]

Alright, it was nice talking to you, anything else needed? You can always give your opinion when the ticket gets closed and give it a rating, hope you had a good time playing with us, good luck!

[jagged scarab]

Npc reply

[dusky blaze]

And you should communicate better we are here to help no need to have an attitude

[manic chasm]

Seems like u don't want to stop the conversation, can i ask you why, sir?

[jagged scarab]

I made a simple report, and the admins closed it with a false reason

[manic chasm]

Please cut the conversation off! I'd rather disagree having to take actions against for keeping it, thanks kind sir!

[dusky blaze]

As the other staff said u can open a ticket and say i had an issue with the answer high staff will look into it no need to make it a big deal sir

[simple blade]

How i can vote next map on "solo only weekly x2 #3"

[fierce hare]

https://discord.com/channels/277748656420028426/1428695291699134518 just click on the numbers you prefer

[echo crane]

cheater

[craggy kindle]

please check my ticket and unban me((( Wrong Ban

[wild bobcat]

and me 🙁

[craggy kindle]

what u reason?

[wild bobcat]

Ban evading

idk what is this word 😄

[hollow harbor]

Our appeal team is not as large so they will get around to it soon

[rugged niche]

i get banned and loose all my loot helping someone on a solo and 3 guys in a base all with base keys dont??

lol

[hollow magnet]

help i got banned whitout any reason / it says ban evading right afteri joined

[outer belfry]

You need to #❓┃submit-a-ticket under ban appeal

[hollow magnet]

already did

[outer belfry]

Ok the ban appeals team will look at it please be patient

[outer belfry]

Have you reported them?

[minor trellis]

help m e

ther are teaming in solo sw

[raw ingot]

#❓┃submit-a-ticket

[fickle patrol]

Yo Guys hypothetically if I bought the silver status. What would be duo 2x monthly?

On the store

[zenith perch]

Do the monthly servers wipe early or go the entire month every time?

[bleak hamlet]

It's just Duo 2x - Monthly, it should be at the top of the list of servers, 5th one down.

[bleak hamlet]

The wipe schedules are #📅┃wipe-schedules here :D

[storm salmon]

What i need to do if i got doorcampers and naigbour roofcamper 7h

[worn ravine]

I would troll them

[jaunty hemlock]

go to sleep

[storm salmon]

Mb

[jaunty hemlock]

https://tenor.com/view/sillycat-gif-16450871626103949888

[storm salmon]

https://tenor.com/view/cat-tongue-funny-lick-tongue-out-gif-8462980183024852294

[tough zephyr]

Can somone look at my ticket regarding kit?

[open ginkgo]

nice ddos protection

duo 2x js crashed after getting ddosed

[tiny sundial]

solo duo trio #4 down

[open ginkgo]

@glacial inlet

[glacial inlet]

#📢┃announcements

[open ginkgo]

will i get my kit back i was ina mini going to cargo

[solemn cloak]

every day the same i love youre server´s but the lags fps drops servers go down i have 250+ hours on youre servers and it is anoying

@glacial inlet why you dont change youre provider

they tell you everytime the same

[glacial inlet]

if you send me a better provider, I change today

all of them are getting ddos-ed

the only hosting, that is stable is where the majority of 2x servers are hosted, but it's not possible to buy new servers there currently

[unreal pebble]

Hello what happened with the server Eu trio x2

[glacial inlet]

#📢┃announcements

[solemn cloak]

okei didnt new that. That means alle the other modded server got the same issuesß

[dreamy cipher]

server Down ?

[unreal pebble]

My house is full open. I didn't close the doors and I want to go to sleep.

[open ginkgo]

when will it be up

[solemn cloak]

ask the provider xD

[glacial inlet]

soon

(I hope so)

they are working on it

[open ginkgo]

but still will i be reimbursed for the kits i lost or what

[solemn cloak]

do they have a Hompage where we can see when it works

[normal dirge]

anyone thinking it wont be a rollback?

[fringe vault]

Fs rollback

[neon thicket]

A lot of us gonna suffer but we choose to play rust

[solemn cloak]

xD

[fringe vault]

Bro thinks he’s gonna get reimbursed

[open ginkgo]

onb rollback tha

[solemn cloak]

hahahhahahha

[dreamy cipher]

we are full kit open xD

[fringe vault]

Stop

[normal dirge]

were

[ruby heron]

.

[fringe vault]

Zzzzzz

[solemn cloak]

who wanna bet that the server will be down until 2:20

[unborn imp]

2:22

[solemn cloak]

5k sulfur

[glacial inlet]

Servers up

[open ginkgo]

did u rollback it

[hoary wren]

Am i not able to just buy something once on the store? why does it say it will renew daily for 14.95

[manic chasm]

you can cancel it after buying it so it doesn't renew

[hoary wren]

oh so is there not a way to just buy it once no?

[manic chasm]

i'm not really sure, i think u can't but you can just cancel it at the moment of buying

[hoary wren]

oh okay im just not going to buy it my bank is weird with recurring payments thank you for your help

[manic chasm]

no worries man

i usually just use paypal for everything so it's easier to cancel them lmao

[hoary wren]

haha fair enough i cba to set that stuff up i just do everything on my card

[native jay]

@hoary wren If you are still interested the owner would be more then happy to walk you through the steps in a ticket to where you will not be charged after you purchase it once just make a ticket #❓┃submit-a-ticket

Under vip store

[edgy summit]

yall got a cheating chat mod on the server dayumn

ifr not cheating he is playing with esp then when he does have ingame rights

[fluid charm]

open a ticket over here https://discord.com/channels/277748656420028426/1118287481322872842 > report a player

[violet yoke]

hello ı have a LAG problem

[dusk lion]

Hey, #❓┃submit-a-ticket "Other"

[simple blade]

can i get link of map on solo only x2 #3?

[balmy vortex]

Of the current one?

[simple blade]

yeap

[balmy vortex]

https://rustmaps.com/map/b14c384705d242b6b8f8cb00af8e5fe1

[sleek condor]

Can yall actually ban the cheaters when its obvious they are cheating thank you

Account is 18 days old no cheats bro

[sleek condor]

Yes the solo beamer on oil whos account is 18 days old isnt cheating

[wispy minnow]

All cheaters are always banned, if you find one or someone breaking server rules please make a #❓┃submit-a-ticket 😊 👍

[sleek condor]

We made 2 tickets, both got denied so apparantly they are not cheating.

Which I highly doubt with an 18 day old account triple headshotting

Servers down btw duo #4

<@&513265319096221697>

[jaunty hemlock]

make a ticket in other please

[modern pumice]

server's down pal

[sleek condor]

What is blud on about

[jaunty hemlock]

open a ticket so that i can ping the owner brother

[sleek condor]

💀

[modern pumice]

LMAO

[tiny sundial]

solo duo trio #5 down

[raw ingot]

ive sent farkas a dm 🤷‍♀️

[modern pumice]

ive sent ronnie mcdonnie a dm

[jaunty hemlock]

then hes not cheating

[raw ingot]

can't speed up the process but he's aware of it if he sees it

[modern pumice]

🧢

[sleek condor]

So youre gonna honestly tell me the 18 day old account isnt cheating?

Why would they have an 18 day old account

[jaunty hemlock]

just started?

[sleek condor]

And they are doing oil solo and triple headshotting with amazing "gamesense"

[modern pumice]

bruv hes triple headshot peaking every1 he aint just started 💀

[sleek condor]

He is either cheating or ban evading, which are both bannable offences on the server

[modern pumice]

💀

[worn ravine]

Please open a ticket a moderator has no power over this.

You can submit a ticket at #❓┃submit-a-ticket and wait for an answer, keep in mind the admin team is busy!

[sleek condor]

Yeah we know

[worn ravine]

I undertand is frustrating but keep in mind our admin team is busy with issues like this most of the time, we are sorry for the inconvinience.

@jaunty hemlock sorry for interrupting.

[sleek condor]

#🤳┃best-moments

[modern pumice]

[jaunty hemlock]

nah you godd

[sleek condor]

Look at that combat log my friend

[worn ravine]

There is nothing i can do upper management will answer you're ticket when they have time, please enjoy the night/day.

[modern pumice]

ai fam

[sleek condor]

We know andrian they already responded its fine dude

[floral compass]

client reported.76561197960274549 bro full cheating banned pls

[manic chasm]

no need of being disrespectful with the mods

[sleek condor]

Ai fam isnt meant disrespectfully

[modern pumice]

wut hows that disrescpectful lmao, I just said alright mate but in slang

its just a shortened version

[manic chasm]

cut it

[worn ravine]

I will take Ai as an compliment.

[sleek condor]

it does not mean AI as in artificial intelligence

[worn ravine]

That's what it stands for.

[manic chasm]

just open the ticket, wait for a response and don't talk about it here nor in game :)

[modern pumice]

I just used it as all right -> alright -> aight -> ait -> ai for efficiency sake, didnt mean AI dont worry mate

[sleek condor]

We did all that we are just trying to discuss with some other people nothing meant with it

[modern pumice]

im not calling you a bot or anything if you thought that, I mean no disrespect with the ai

[manic chasm]

yeah yeah i understood, it's just that from a way not much people or no one uses "ai" as a way to say alright lol

[worn ravine]

Ai - Artificial inteligence.

[median meadow]

How can I get an event reward, I'm being ignored everywhere!

[dusk lion]

Submit a ticket "VIP Store" #❓┃submit-a-ticket

[lunar lintel]

Might take a bit till someone from Senior Staff answers you.

[quaint igloo]

@glacial inlet kits not working on main bruh

[glacial inlet]

try now

[quaint igloo]

cant rn not at building spot haha

[quaint igloo]

but people keep telling that they are not working

[glacial inlet]

fixed now

[quaint igloo]

ok supp, any reward for activ playing and reporting bugs :D

[cold vessel]

WHY I CANT USE KITS ON MAIN 2X

[quaint igloo]

its general bug but it schould be fixed

[cold vessel]

When>?

[cold vessel]

.

[quaint igloo]

@cold vessel

[left quarry]

<@&513265319096221697> i got kicked out because of suspicious account and i have never donde any 3rd programs or smtgh like that can you help me?

and its permanent

can anyone help me i got perma banned cause of suspicious account

and i have done nothing

[jaunty hemlock]

open a ban appeal please

[left quarry]

where is that

[raw ingot]

#❓┃submit-a-ticket

[left quarry]

thanks i arld done it

[remote crag]

Tried to make LFG post and got slowmode 6hrs cooldown, but post didn't go through. Any advice apart from waiting it out :D?

[left quarry]

how much time does it usually take for a ticket to get responded?

[long wren]

How do I get a debar on a server? I haven't played in a long time, and I've never played with cheats. I need help.

[dusk lion]

Hey, #❓┃submit-a-ticket "Ban appeal"

[pure burrow]

How do I get a Discord kit? I'm verified.

[gentle flame]

Use /kit in game. Last page I believe

[pure burrow]

say dont permition

[gentle flame]

Did you use /link in game chat?

[pure burrow]

no

[gentle flame]

Do that, you may have to restart but that should do it..

[pure burrow]

ok thx

[burnt tendon]

my tickets keep opening, but when i talk in them, it says "You currently have 0 ticket(s) being looked at by the team."

can some1 help

[burnt tendon]

i mean bro

[jagged scarab]

npc

[balmy vortex]

🤔

[gleaming pulsar]

We are very sorry that you had this impression, but our team will take this into account in the future. Thank you for choosing our servers.

[jagged scarab]

at least u finally got trial admin

[manic chasm]

seems like u don't learned from the last time

[dusky dome]

why i get banned for "ban evading"

wtf is that

[manic chasm]

ban evading

u evaded a ban

[dusky dome]

I've done nothing but start a wipe like any other day and they ban me for something I don't even know what it means.

how i evade a ban xddd

[jaunty hemlock]

you got banned on an alt steam account

open a ban appeal if you think the ban was wrong

[dusky dome]

I've opened it but no one answers.

[jaunty hemlock]

we have a high number of tickets so it can take some time

[solid merlin]

<@&513265319096221697>
It's not making much sense to have 2x American soil servers with the map so small, because you're beating almost 150 players on a map of 2500. It's even difficult to progress and one player is stuck to the other

[jaunty hemlock]

please use #1135493215374553138

[oblique storm]

how long does it take for a ban appeal?

[worn ravine]

It will take some time before you get a response from the admins. Our team is super busy so please have some patience.

[oblique storm]

all good

[worn ravine]

Thank you for understanding.

[quartz prawn]

How can I get the 3 free skins ? I dont understand it...

[open ginkgo]

Fire pfp

[quartz prawn]

whut do you mean? I Dont understand

[open ginkgo]

nvm bruh

[barren light]

hello, i can't connect to your servers i keep getting " EAC : Verify ID token invalidParameters
any solutions ? thanks

[normal gulch]

This error affects absolutely everyone, just wait 🥺

[barren light]

oh i see ty

[zealous wind]

is it still an issue? since i do see more people joining

[obsidian ivy]

i didn't have EAC: Verify ID token..." anymore but now, i have the "Authentification Time Out 1/3", but my friend is connected

[solid nebula]

Any mods know what’s happening with the wipes due in 1 hour? Are we just wiping them next week instead

[wispy minnow]

Hi, what makes you think that the wipes are changing?

[solid nebula]

The servers are down aren’t they ?

[glacial inlet]

shouldn't be

[lofty lark]

trioX2-2 down ?

[dusk lion]

Seems fine

[sage patrol]

server full frozen for me aswell

[spare void]

:xf_crown_red: 𝗞𝗹𝗮𝗻 𝗥𝗔𝗚𝗘 :xf_crown_red: - Это не просто клан, а сообщество друзей с общими целями и интересами.
Наш клан показывает достаточно большие результаты, и мы ждем достойных игроков для улучшения и закрепления наших результатов в комьюнити игры.

:arrow_red: Минимальные требования для вступления :arrow_red:

:Red_Arrows: 16+,
:Red_Arrows:3000+ часов (есть исключения талантам),
:Red_Arrows: Адекватное восприятие критики и четкое реагирование.,
:Red_Arrows: Желание не стоять на месте и развиваться в дисциплине.,
:Red_Arrows: Хорошая стрельба с любого вида оружия.,
:Red_Arrows: Умение взаимодействия с другими людьми, осознавание своих ошибок и исправление их в будущем.

Так же в клане не приветствуются люди с чересчур выраженной психикой: нытики, чсв и агрессивные люди. Если вы не имеете приведенные выше качества и достоинства, не стоит подавать заявку.

[unreal pebble]

wtf server lagg trio

frezz

adminnn

the server stop

@chilly shard

@hollow trench

@polar cedar

[gentle flame]

We're aware of the issue with some of the servers and it is being worked on.

[magic pilot]

Quad#3 has crashed

[wild bobcat]

It's been 3 days and the appeal hasn't been reviewed yet. Could you please take care of it before it's wiped?

[dusk lion]

Admins will do it ASAP.

[wild bobcat]

okay ı'm waiting ty

[glad hearth]

can someone respond to my ticket please!!!

[jaunty hemlock]

ban appeal?

[glad hearth]

vip ticket !!!

is for one day and i dont wanna be waste the kit

[craggy kindle]

Почему я подал заявку на разбан , и мой тикет просто закрыли , без ответа и рассмотрения?

[jaunty hemlock]

your ticket will be answered asap

[glad hearth]

can you please ask someone to watch that I will not stay long and I only have the kit for one day !

[gleaming pulsar]

Скинь мне в лс скрин что тебе бот ответил в личном сообщении, возможно помогу.

[magic pilot]

Just curious not sure there has been a rig or cargo reset since server rollback on the quad2x#3

[torpid plume]

Is an admin able to help

[gleaming pulsar]

you can pm me or #❓┃submit-a-ticket if its about ban appeal

[torpid plume]

Thanks it's actually about a junk pile that won't despawn next to my base that's stopping me building inside and outside of my base I need a hand with

[gleaming pulsar]

k you can dm me, i will help soon

[covert juniper]

why am i not unmuted yet

[worn ravine]

Sorry, what was the reason you got muted for?

[leaden badger]

why banned me?

[small wind]

Hi
you can open a ticket at #❓┃submit-a-ticket with the topic "Ban appeal". 😉

[kindred nymph]

how can help me

[covert juniper]

for saying digga

when this guys whole clan name is digga cant the chat mods use their comprehension skills

[balmy vortex]

Hey

[covert juniper]

and the guy was literally talking to me then proceeded to laugh at my mute whilst digga is his clan tag

[balmy vortex]

Open a player report ticket here: #❓┃submit-a-ticket so we can look into it further

[ornate gust]

is it possible to remove the silver tag on the side of your name?

[glacial inlet]

Yes, use /tag

[shy elbow]

Should i keep my bio or i change it

[wispy minnow]

keep it

[shy elbow]

idk bro

i put in application again 🙂

been a while since i was mod

[normal gulch]

Hello @shy elbow

[shy elbow]

yo ply

no way you became admin good job 🙂

[dusk lion]

Hey, nightmare!!

Good to see you man

[shy elbow]

Same

[normal garden]

/link

Kicked: Suspicious Account | Appeal at | [ID:]x7Edn-T22 | Timeleft:Perm

Can't log in the serv yet i have made verif

[balmy vortex]

You have been banned, create a ban appeal.

[random prawn]

24hr cooldown on kits after you link?

[odd remnant]

no, is a 24hr post-wipe cooldown.

[hard steppe]

can i play on this server if my rust gameban has been over 200 days?

[astral wave]

submit ban appeal ticket for account review

[hard steppe]

how long would that take?

[glacial inlet]

no need, if he is not banned

[glacial inlet]

yes, you can, since it's over 180 days old

[hard steppe]

alr bet ty

[vestal pendant]

please look at my ticket 🙏

[dusk lion]

Tickets are sorted in order. Just be patient.

[vestal pendant]

Alright 🙏

[river needle]

i got sliver rank do i have my role

[dusk lion]

Hey, yep, you do!

[river needle]

thanks how do i get the kit in game do i have to leave and join back

[dusk lion]

You didn't get it?

[river needle]

no

[dusk lion]

Try rejoining, if itd doesn't work #❓┃submit-a-ticket "VIP Store".

[river needle]

okok

[glacial inlet]

Steam is doing a maintenance at the moment, so you need to wait before you can reconnect, but I just checked and you have the necessary ingame permissions, so you will be able to claim it

[somber epoch]

CHEATING IN SOLO/DUO #3 T A LO AND K A R O

[astral wave]

u can submit player report ticket

[somber epoch]

not working

i can't

CHEATING IN SOLO/DUO #3 T A LO AND K E R O
76561199658771731
76561199380307809

[jagged tiger]

una pregunta cuando juego en el serve de ustede me dice que me dan 3 skin gratin que me meta en discor pero no se como se hace alguien que me pueda ayudar ????

[rustic valley]

Is there a bug with small stash? i put them in the ground and now they are gone, lost all my loot

[wispy minnow]

Hey, make a #❓┃submit-a-ticket but you might not be able to get your loot back if you do not have video of your loot. However you can report the bug. Sorry for your loss I understand the frustration.

[rustic valley]

I made a ticket, how can this happen i put all my loot there, 2000 scrap, guns, rocket launcher, and so much more

Can you check logs or something? I play nonstop since wipe just to loose all? come on

[wispy minnow]

An admin will respond to your ticket when possible and help you as much as they can. 😊

[gentle flame]

Which server

[viscid osprey]

hi
vpn requires approval problem
help pls

i dont use vpn(((

[wispy minnow]

Make a #❓┃submit-a-ticket

[viscid osprey]

i did it

no answer

[gleaming pulsar]

You need to wait for some time, not many employees deal with such issues

[rustic valley]

Bestrust Solo/Duo/Trio #2 - Weekly, they told me the stashes are gone and i cannot recover the loot, i don't know how this can happen but i wont play anymore so it does not matter

[blissful ridge]

#⛔┃bans message

У меня не было тимейта зачем забанили?!

Снимите бан

[small wind]

Hi if you want an answer on that. Open a ticket at #❓┃submit-a-ticket with the topic "Ban appeal"

[open ginkgo]

any1 know why i cant see any servers

[open ginkgo]

pretty sure he dont understand english

[small wind]

Translater

[shy elbow]

Any estimated time on how long for staff applications?

[devout elbow]

i only got banned from bestrust for "ban evading" my main was banned because i had a trojan and the anti cheat thought it was a cheating software wjhat do i do

[shy elbow]

make a ban appeal at #❓┃submit-a-ticket

[devout elbow]

i did but i directed me to the eac website and i cant get my refrence id because im only banned from bestrust

[shy elbow]

i just checked reddit ill dm you a sulotion that might help

[devout elbow]

thanks ♥️

[shy elbow]

dmd you

[storm salmon]

U BACK

[shy elbow]

YEAH

[storm salmon]

Hello

[blissful ridge]

Снимите уже бан!

[sterile wasp]

can u buy stuff from shops with a manual drone

[dark knoll]

What do u need help with?

[edgy path]

It got fixed dont worry

[dark knoll]

Already

[edgy path]

yh he responded and unblocked me

[ripe lotus]

if u need anything else let us know

[edgy path]

ok

[edgy path]

i have a question to a manager mod i need to talk to or a admin

[ripe lotus]

mabye @ them they would probably respond

or if they take private messages that could work too

[edgy path]

whats one manager mod that i can dm

[ripe lotus]

do you mean head mod ?

[gentle flame]

What do you need.

[jagged scarab]

why did my player report get closed with no response

[uncut crypt]

hey , we are sorry about that you can open a ticket in https://discord.com/channels/277748656420028426/1118287481322872842

[ashen island]

is it allowed on a trio server to be in a team with three others

we dont team just friendly neigbours ?

[tawdry canyon]

prohibited

[ashen island]

what does it mean

[tawdry canyon]

It is forbidden to enter into an alliance with another team

[ashen island]

okay thanks

[uncut crypt]

if you have any question we will be glad to answer you .

[brittle mauve]

trio 6 rip& not connected

[white spoke]

+++

бучер салам

[brittle mauve]

прив

[white spoke]

26.6% loading world

[brittle mauve]

тоже

[glacial inlet]

Try using a vpn, the server is working

[brittle mauve]

It's not meant to be today rust

[white spoke]

зарабооталоо

без впн

[torn linden]

hi

i need suppiort

[balmy vortex]

How can i help?

[torn linden]

i have banm

i dont know whty\

i text you

[balmy vortex]

Okay, sad to hear that. The reason says when you try to connect to a server. I cant help you, make a ban appeal ticket #❓┃submit-a-ticket

[torn linden]

i appeal 19 october

But no one ever answered me.

[balmy vortex]

If no one answers you tomorrow, ill try to bump your ticket.

[torn linden]

Well, I want to play with my friends now,
but I'm banned for no reason

[sage gate]

can an admin repond to my ticket please

ive been waiting for 30 mins

[tawdry canyon]

Tickets are reviewed in order of priority and as far as possible by moderators/admins.

[sage gate]

alr

[spark halo]

Yo I bought my store item on the wrong server its legit a US server and im EU so cant just even go play it - could I have it swapped over?

[fair minnow]

How do i buy kits?

[spark halo]

https://store.bestrustservers.com/

[balmy vortex]

Yes, Make an VIP Store ticket.

[spark halo]

Already made one after that post I was dumb, thanks!

[vocal lintel]

Hi ! I need an Admin because I want to report in 2x Duo a trio group !
Player : player_2745520

Anyone can help me please ? 🙂 <@&513265319096221697>

[lunar lintel]

#❓┃submit-a-ticket "Player Report" An admin will look at it then

[balmy vortex]

Hope it gets sorted out!

[rustic valley]

If i put all my loot again in hidden stash will i loose it all again?

[spare walrus]

yo i got 100hrs on the server but i dont got the survivor kit

[late gorge]

I was banned from a suspicious account, what should I do?

[fierce hare]

Hello, please make a ticket on #❓┃submit-a-ticket under a title "Ban Appeal"

[fierce hare]

you might wait for it to update

[late gorge]

I already created it sir, please remove it

[spare walrus]

ohhh i thought it was a kit

but it was just the sorting expansion thingy

[winter venture]

It is a kit

[spare walrus]

nah its not its just a sorter

for furnace and chest

[winter venture]

i think thats just perks of it if im not wrong

[jagged scarab]

There’s no kit for 100 hours it’s just box and furnace sorter

[tawdry canyon]

Try reconnecting to the server, this usually helps

[jagged scarab]

what?

u don’t get a kit for survivor lol it’s literally just sorter

[worn ravine]

Yes, you are right. You get furnace and box sorter for 100h of play time. As you spend more time playing the bestrust servers the rewards become greater.

[jagged scarab]

Yeah cheers mate already knew that one

[worn ravine]

It wasnt very clear of what the issue was i apologise.

[jagged scarab]

no worries mate just next time please make sure to read it in more detail

[worn ravine]

I Will do that.

[thorny lance]

full wipe means bp wipe?

[jagged scarab]

gb

[ripe lotus]

full wipe means bp and map wipe

[languid path]

Bestrust Solo/Duo - Weekly
IP: connect 185.172.175.16:28015
Group Limit: 2
Map wipes Every Thursday at 11:45 CEST
Next wipe: October 23, 2025 at 12:45 PM (Map Wipe)

What time in which country is this?

[dark knoll]

CEST is central europe. Like france, germany, denmark. I can tell u what time its for u if u tell me what country ir from

[desert vale]

yo

there is a trio roaming a duo server at 10

in duo 2x #2

[gleaming pulsar]

Please use #❓┃submit-a-ticket for this

[uncut crypt]

To ensure our admins can take action, please submit a player report here https://discord.com/channels/277748656420028426/1118287481322872842 in player report section .

[thorn bolt]

any1 else got a problem with connecting to the servers? I cant load in to servers anymore,it gives this error: AEC: Verify ID token ConnectInvalidToken. i cant find a fix on the internet

[gleaming pulsar]

There is currently a widespread problem on many servers. A similar situation occurred a couple of days ago. All we can do is wait for them to fix it.

[open ginkgo]

“We’re a vanilla clan” “playing mostly 2x and 3x” 😭😭😭😭

[manic chasm]

#1326921774302232677

[clever rune]

how do i report someone i have a clip of people teaming on me in solo only

[cloud vector]

Here #❓┃submit-a-ticket

[honest geyser]

need admin i get banned 1 M I WANT KNOW HOW ?

[muted bane]

open ticket #❓┃submit-a-ticket ban appeal

[glacial inlet]

UPDATE RUST

[toxic pecan]

is server solo only 2x #4 on?

cuz i cant find it

[crimson merlin]

idk why thers no update in my steam libary and when i lauch the game and conect to server i doenst work

[dark knoll]

try restarting ur steam on task manager

[crimson merlin]

i did

[toxic pecan]

?

[frosty anvil]

does the code bestrust on rustmagic dont work anymore?

[toxic pecan]

connect doesnt work

[dark knoll]

make a ticket and a staff can help

[frosty anvil]

not letting me connect aswell

[crimson merlin]

k

[toxic pecan]

did you get in?

[frosty anvil]

no

[toxic pecan]

restart rust

i am joining now

[frosty anvil]

still cant

[median jasper]

i cant join or find any bestrust servers, the only thing that pops up is this:
wrong connection protocol:
Client update required

and there is no rust update in steam 😭

[muted bane]

RESTART STEAM AND UPDATE YOUR GAME

[median jasper]

ive tried

[glacial inlet]

restart steam

[median jasper]

i shut it down and reopened it

still no update

PLS HELP it wiped like 20 mins ago

[muted bane]

restart pc

[median jasper]

tried that as well

ill try it again though

[quasi creek]

try verifying file integrity of rust

[median jasper]

how?

[quasi creek]

library -> right click on rust -> Properties -> Installed Files -> Verify integrity of game files @median jasper

[frosty anvil]

whats the command to claim kit?

[median jasper]

tysm it fixed it ❤️ fr ty

[storm salmon]

/kit

in game chat

[frosty anvil]

ty i dont think the server im in let you do it tho lol

[quasi creek]

np I´m here to help

[quasi creek]

this only work on the modded servers

[steep stratus]

Are servers that are wiping today (specifically Duo 2x #5) going to have the halloween update on them?

[meager sleet]

i cannot rejoin my bestrust server. it says "object reference not set to an instance of an object" ..... anyone knows what to do?

[ripe lotus]

each server will probably get force wiped for the halloween update

[quasi creek]

no

[lunar lintel]

I highly doubt it

Facepunch is apparently working on getting a fix out

[ripe lotus]

ohh so they arent force wiping?

[ripe lotus]

check #📢┃announcements

[steep stratus]

Thanks! Looks like the server in question has the event happening now prior to wipe so I guess its good now

[ripe lotus]

no worries if u need anything else let me know

[oblique storm]

are u able to check my ban appeal?

[cloud vector]

I dont think owner deal with ban appeals 🙏

[oblique storm]

u should check it den :Sob:

[ripe lotus]

there is a team for that

[cloud vector]

mods cant only admins/trial admins can

[oblique storm]

rip

[sick iron]

<@&464827801644695552> On quad 2x small oil dont reset at all can u fix it

[tight ridge]

Even if you move away from it ?

[vernal pendant]

Are you on oil ?

[tight ridge]

You got to move way for a while

[vernal pendant]

or is there anyone else there ?

[sick iron]

we left was wartching cameras and for 15 minutes nothing so idk

[vernal pendant]

Could be someone AFK there

[sick iron]

i mean there is possibility someone afk in moon

[tight ridge]

Maybe a bugged dead body misinterpreted by the server, ping me in 15 mins if still not reset I will send you someone.

[sick iron]

maybe idk but its from when server restarted bcs of update

[sick iron]

thank you

[vernal pendant]

Has it not been up since the update ?

[sick iron]

yep

[tight ridge]

@gentle flame If you're available maybe go check it out otherwise I'll ping someone else in about 15 mins: If its a bug since the new update ask Farkas please

Which server? @sick iron

[sick iron]

server rollbacked then and i think rig timer freezed

[tight ridge]

Quad 2x ?

[sick iron]

yes quad 2x 400 pop

[vernal pendant]

Are the scientists respawning ?

[sick iron]

not at all

[vernal pendant]

Yeah just do as Draneus says. If you need anything else just holla

[sick iron]

okk

[sick iron]

@tight ridge still not

[tight ridge]

<@&513265319096221697> <@&1259126811476885524> Can anybody check this out : Quad 2x (most populated) the oil rig is frozen to a state where it does not reset (since the hallowen update).

[sick iron]

small oil

[hexed flume]

how do your spawn your kits im new to pc rust?

[tight ridge]

Do /kits and if not done before /link (to link discord and steam).

[hexed flume]

thanks

[wispy minnow]

The free kits are on the last page ^^ 😊

[tight ridge]

@sick iron We asked the owner to look into it, we did not forget you.

[sick iron]

thanks

[tired loom]

Why is there no event on the trio server?

[ripe lotus]

have you updated your game?

[ripe lotus]

if not then right click click propertise then go to installed files then click on verify integrity of game files

[tight ridge]

@sick iron You'll have to wait the reboot in 4h, no way to fix it otherwise.

[past dove]

ANY ADMINS

BESTRUST TRIO #4? I believe i just reported a cheater.

[tacit viper]

anyone else know how to deal with vpn requires approval bust i dont have a vpn

[cloud yacht]

Make a ticket in #❓┃submit-a-ticket in the VPN whitelist, and they will get you sorted.

[tacit viper]

ok

[hollow grove]

I can't wait for a response to my appeal regarding being kicked for suspicious activity.
<@&464827801644695552>

[upper lion]

<@&1259126811476885524> <@&513265319096221697>

[bleak hamlet]

We dont do ban appeals its a small group of people

[upper lion]

oh mb

[bleak hamlet]

I think only farkas and admin mentors?

If im not mistaken, just got to be patient and wait for the ban appeal to get looked at

[upper lion]

Yeah well guess hes gonna need o wait awhile then

[hollow grove]

Ohh ok thank you

I'm just kicked from the server with the words "suspicious account" and the time is permanent.

[storm jewel]

#❓┃submit-a-ticket and create a ban appeal where you will be assisted in there! Thanks for your patience

[fierce hare]

No, only ban appeal staff does it.

[unreal pebble]

The server is stopping agin trio x2

[scarlet leaf]

Please open a ticket and explain your issue we will be happy to help you

[jagged scarab]

are the new halloween rifts disabled

[fierce hare]

no

[indigo stream]

Why hasn't it been reset yet? trio 4

[dense sapphire]

it wiped

[indigo stream]

Still says son deleted 2 days ago but

[solemn maple]

anyone that can help with my ticket?

[worn ravine]

Hello, in what category was you’re ticket opened?

[burnt wind]

where is the staff on solo/duo 2x,,,,

[gentle flame]

What do you need staff for?

[burnt wind]

Watch cheater on solo duo dawmmmm

i like your serve but im out rn to many cheater and staff do absolutly nothnig on that

[worn ravine]

Hey, could you please open a ticket at #❓┃submit-a-ticket to ensure our team gets the player banned. The admin team is super busy so please keep in mind it might take some time.

[storm jewel]

We have active staff around the clock, help us out and create a ticket so we can prioritize it and check fast

Cheaters unfortunately are everywhere even in other servers and we try our best to check every ticket and f7 reports. Calling them out in chat does not make this process easier

[golden python]

ive got some suspicious account thing but idk why?

would like this sorted asap please wanna play wipe but im perm kicked?!!!

any mods able to help rn

[golden python]

you able to resolve my issue?

[worn ravine]

Sorry mods are not available to help, you can submit a ticket at #❓┃submit-a-ticket in the "Ban appeal" section. An admin will answer when they are free.

[golden python]

yeah i made one

[crystal wyvern]

Is Survivors Pie (harvesting animals pie) removed?

[carmine sapphire]

where can i see the map voting for main 2x?

[granite valve]

I cant claim my rustmagic kit it says my game detalis must be public it is can any1 help me pls

[regal mulch]

Can you pls open a ticket here : https://discord.com/channels/277748656420028426/1118287481322872842

[west lodge]

does the main 2x server have a team limit?

[regal mulch]

Here will you find answers https://discord.com/channels/277748656420028426/1313822948196352020

[worn ravine]

No.

[west lodge]

thx

[west lodge]

bro when i ask smth just respond short i dont wana read no poem to find that out

[worn ravine]

No worries, if you have anymore questions feel free to ask.

[worn ravine]

And please be a bit more respectful to the staff, it would be appreciated.

[west lodge]

im am still respectfull but like i ask smth simple i expect a short answear not a link to the channel with all the rules

u gave me the perfect answer short and exactly what i asked

[worn ravine]

I understand where you are coming from, however being disrespectful would get us no where.

[regal mulch]

Its not a poem and it could answer future questions of yours easily sorry to upset you when trying to help you.

[west lodge]

i wasnt disrespectful

[regal mulch]

yes everything is alright.

[west lodge]

im not upset bro

thx anyways to yall

fast responses are the best

[worn ravine]

I will keep it in mind.

[topaz ravine]

Bro i just got banned wtf

how do i appeal

[regal mulch]

right here : https://discord.com/channels/277748656420028426/1118287481322872842

[worn ravine]

Hello, please open a “ban appeal” at #❓┃submit-a-ticket. Keep in mind the ban appeal team is small and it will take some time to be answered.

[topaz ravine]

What is ban evading? thats what i got banned for but i literally didnt do anythingh

i dont get it

[muted bane]

Hello, sorry to hear what happened to you. The administrators will help you as soon as possible. As for the reason, I think you have multiple accounts.

[topaz ravine]

Bro i have one account and thats it, its so weird

[muted bane]

It's just a matter of time and the administrators will help you. Best regards.

[sleek condor]

Duo #4 down

[still void]

Solo 2 down

[sleek condor]

These providers stiiiink

[regal mulch]

The team is working on it rright now please have some patience.

[lofty tulip]

alright

[sleek condor]

Atleast the team quick

[lofty tulip]

servers up again

[fluid charm]

server up guys go ahead and have fun

[sterile yew]

my friend have a 130ping how can he fix it?

[muted bane]

Hi,
Since this issue happens to certain people only, you would have to run a free, open-source software that traces the route between your computer and our server. We will then send the result to our network provider, so they can resolve your issue.

• Download WinMTR and extract the .zip file to your desktop. ( https://sourceforge.net/projects/winmtr/ )
• Open the WinMTR folder, navigate to the folder corresponding to your Windows version (32-bit or 64-bit), and run WinMTR.exe.
• Input the IP address of the server you are playing on. (without the port)
• Click "Start" and initiate the server you're testing. If no connection issues are detected within the first 5 minutes, restart the test.
• Continue playing for at least 5 more minutes after a connection error occurs, then click "Stop" in WinMTR.
• Select "Export Text" and save the .txt file to your desktop as "WinMTR."

[little tinsel]

where can i verify for the discord kit

nvm got it!

[muted bane]

https://link.bestrustservers.com/

[little tinsel]

thanks

[muted bane]

u welcome

[twilit blade]

Moderators, how long does it take to process and respond to a ticket?

[lunar lintel]

Depends on the category

[twilit blade]

Unbanned

[lunar lintel]

It always depends on how busy the appeal team is

[twilit blade]

But its more than 1 day?

[lunar lintel]

But can take longer than other tickets

[lunar lintel]

Its possible

[twilit blade]

Ohh thanks

[somber sun]

the tickets dont work?

[fierce hare]

They do, we have some open right now

You cant open the ticket?

[shadow kite]

Which servers are USA

[muted bane]

u can check server here https://bestrustservers.com/servers

[ripe lotus]

most of the times its #5 and above but another way u can check in rust is check the region of the server

[twin elk]

1

[floral moon]

GUYS THIS IS CHEETER IN SERVER TRIO 76561199380307809

[lunar lintel]

#❓┃submit-a-ticket

[prisma hemlock]

are wipe times still accurate because daylight savings or no?

[shy elbow]

yes

[topaz ravine]

Bro i just got unbanned for ban evasion, loaded on to the server, and bang got banned again within 5 mins. Im not using a vpn, dont have another rust account. Anyone know why this is happening?

I've appealed once again and it will probably take like 5 hours for the team to respond like it did yesterday all im trying to do is play, i dont cheat, i just like to chill and play 2x's

[wispy minnow]

@lunar lintel

[edgy jasper]

whats with the huge lag on x2 solo #1431730289792520476

[lunar lintel]

ill check

[ornate hawk]

The lag will most likely be resolved soon, just wait 🙂

[edgy jasper]

its consistent for entire wipe.

is it ya'll or the hosts?

[jolly stone]

Is something up with the Duo 2x?

[topaz ravine]

@lunar lintel Sorry for the ping again but, ive made a ticket, has this happend to anyone before?

Do you know if this can be resolved soon?

[dense fable]

Massive lag on quad #2 pretty much unplayable.

[lunar lintel]

Hopefully

[wraith hound]

how do i cancel a subscription

[tepid current]

how to get nitro

лше тшекщ

[ripe lotus]

buying discord nitro

[tepid current]

i alr have it

i wanna get kit nitro but idk how to boost this serv

[visual barn]

i wonder who is looking at the moderator applications

[topaz ravine]

@lunar lintel Again sorry for the ping but no one has even contacted me yet happend at 1 o clock now its 4.16

Can you ask someone to check out my ticket

[boreal pond]

Bestrust Solo/Duo/Trio 2x #2 | JUST FULLWIPED 25.10 10/25 https://youtu.be/CgRIPXEjbWg

hacker please help

[sullen jolt]

Create a ticket #❓┃submit-a-ticket

[fluid charm]

Hello there #❓┃submit-a-ticket > report player

[worn solar]

how do we linkour discord

[tawdry canyon]

Complete verification here https://link.bestrustservers.com/

[earnest sigil]

Hello. I would like to appeal my permanent ban.
My original Steam account was hacked in the past, and the hacker logged into Rust and caused the ban. I no longer had control of the account when this happened.

I have now created a new Steam account and bought Rust again because I want to play legitimately. I am not trying to avoid a ban, only trying to play fairly.

Please consider reviewing my case. Thank you for your time and understanding.

[worn solar]

thanks

[tawdry canyon]

Hi, sorry to hear about this. Write here and we'll try to help you. https://discord.com/channels/277748656420028426/1118287481322872842 Ban Appeal

[tame nest]

This server is so poopy i used to be alright with good admins and wipe now its just bp wipe every 3 days just make 6 main servers and wipe them each week

[crystal wyvern]

bestrust solo/duo 2x chinook helicopter stuck on top right, pls despawn its been like this for longer than 1 hr

[ripe lotus]

2x servers wipe every 3 days beacuase modded is less fun in the long run but funner in the beggning and most 2x servers die very fast also admins are doing thier best, they are amazing but the more popular the servers the more they have to work.

[ripe lotus]

#❓┃submit-a-ticket

[topaz ravine]

Ive been waiting since one o clock for my ban to be appealed anyway i can speed up this process?

approximatly 7 hours

[ripe lotus]

there isnt a way we have a team working on it since there is alot of ban appeals it will take some times, hope you can be patient with them.

also making more tickets for the same reason wont help it will just get you ignored more

[topaz ravine]

Im being extremley patient this is the second ticket i made because i got unbanned for ban evasion earlier today, played for 5 mins and than got banned again

For literally no reason

[ripe lotus]

apologies for that someone will hopefully be with you shortly

[topaz ravine]

thank you!!

[ripe lotus]

ofcourse anything else u need help with?

[velvet fractal]

Why am I lagging beyond belief

[ripe lotus]

#❓┃submit-a-ticket

[velvet fractal]

Doesn’t let me says error

[ripe lotus]

it doesnt allow you to make a ticket?

[velvet fractal]

Nope

[civic bobcat]

report cheater

[regal mulch]

Do you want to report a cheater?

[muted bane]

use #❓┃submit-a-ticket for report him

[austere umbra]

im just wondering how long could a response for a ban appeal take?

[regal mulch]

Since we have a lot of work to do it could take some time. We are currently working on a lot off those Ban appeals.

[austere umbra]

okay no worries 🙂

[shrewd quail]

if any mod or staff online can you help me im in the waiting room

[regal mulch]

Could u please https://discord.com/channels/277748656420028426/1118287481322872842

[shrewd quail]

i did for like an hour or so ive been waiting and its something urgent

[regal mulch]

What is it about?

[shrewd quail]

i got falsly banned and now im "ban evading " even tho i did absolutely nothing

[regal mulch]

Im sorry Theres nothing a moderator could do to help u. If u already have a ban appeal ticket u need to wait we have a lot of this cases right now.

[shrewd quail]

i did nothing to get banned there isnt even a reason

[shrewd quail]

alright i guess sure

[regal mulch]

Thank you for ur patience.

[vale bear]

can any admin help me kinda can't play coz some mf is under the map and yes i made a ticket

[regal mulch]

If you made a ticket an Admin will soon help you.

[vale bear]

https://cdn.discordapp.com/attachments/1197053255025438802/1428846034909528094/clueless-meme.gif

damn no perms

but i bet it will take around 30 min

and im unable to leave my basa coz some dude is under the map

[regal mulch]

I can’t tell you how long it will take I can only tell that the staff has a lot of stuff to do right now.