❓┃support-questions

[acoustic quest]

it is a bug

[earnest hollow]

2x server quad #2 lagign sdo harddd

[dusk lion]

If you're experiencing lag - #❓┃submit-a-ticket "Other"

[loud sedge]

do the bronze tag kit for 19 stay for ever?

[dusk lion]

If you mean for 19$ - no, I think you mean the 6 day one.

[lucid olive]

open ticket

[dusk lion]

To open a ticket you have to go here: #❓┃submit-a-ticket

[sick dirge]

s

why cant i claim nitro kit anymore

[worn ravine]

Open a ticket at #❓┃submit-a-ticket so you can receive help from the admins.

Someone will answer you when they have time.

[hollow egret]

THEY HAVE A 3 MAN TEAMING ON A DUO SERVER AND NO ADMIN WILL RESPOND ITS ANNOYING I HAVE A TICKET OPEN

[hollow harbor]

Hi , someone in out staff team will get to the ticket when they can

[frank ether]

anyone else just randomly lost all bps???

[acoustic quest]

as per schedule , you can see what servers wiped at ⁠⏰┃wipe-feed and when/what kind of servers will wipe at ⁠🔔┃wipe-reminder

[rocky iris]

Because there was an major update that’s why

[slender sail]

2x soloda problem var

[rocky iris]

Ne problem var ?

Eğer bir sorun yaşıyorsan, lütfen bir ticket aç #❓┃submit-a-ticket

Ben sana o zaman yardım edeceğim

[fierce robin]

yeah but i dont get any answer in 4-5 days xd

[brittle mauve]

gg

[agile topaz]

duo 2x gone down?

nvm i just got timed out wouldnt let me join back

[jaunty hemlock]

servers should be back up now

[wide monolith]

Yes The admins are very busy u needa understand them, they have so much tickets. They trieng their best to do it as fast as possible, thanks for ur understanding

[fierce robin]

i get new account and i get the same ban for no reason this is amazing

absolute cinema

[glacial inlet]

Not sure why did you buy a new account, but create a ban appeal, if you think the ban is for no reason

[fierce robin]

like a create new acc bc i dont have answer its me fault create new acc but i wait like 4-5 days

[near bolt]

can you guys stop ignoring my ticket after yall litterly answered ?

40 mins since last answer

[fierce robin]

almost u get anwser i dont have nothing yet

5 days

[near bolt]

they litterly scammed me tho lol

bestrust are litterly scammers

bought an one day kit and they made a subscription for god knows how long without saying they make a subsription

now theyre ignoring my ticket cause they dont want to refund me

[worn ravine]

They are not ignoring if you open a ticket at #❓┃submit-a-ticket an admin will answer you when they have time. The admin team have a lot on their hands and will answer when possible. Thank you for understanding

[cold vessel]

help me to get rust magic kit plz?

[jaunty hemlock]

link your discord account to the rust magic website and thats it

#1410593865769160704

restart your game after you connected it

[agile topaz]

can u tell me where bbc lives he was trioed on the duo and he stole so many of my kits ?

[jaunty hemlock]

create a support ticket

[agile topaz]

he was already banned

[worn ravine]

Sorry we cant reveal the information. Create a support ticket at #❓┃submit-a-ticket.

[agile topaz]

brooo how come?

[jaunty hemlock]

policy

[agile topaz]

he was already banned though is it not unfair that his base gets kept?

[worn ravine]

We cant reveal information in this channel. Create a ticket at #❓┃submit-a-ticket and an addmin will be with you when they are avalibe.

[jaunty hemlock]

^

[wispy minnow]

I honestly don't think such information is ever given even if he makes a ticket, also I do believe perm banned players entities gets removed from the game. Happy gaming everyone ! 😊

[plush ether]

quick question a guy that we wanted to raided got banned and the base is decaying could we get code or we need to raid it?

[jaunty hemlock]

we wont give out their code so raid it

[dense matrix]

how to get advanced blue print ?

[wispy minnow]

Either by combining 20 basic ones to get 1 Advanced or you can find them in locked crates or at monuments. You can also try to trade with other players to get it. Happy gaming :)

[dense matrix]

okay and how many time we must to wait when we buy at the safe zone ?

[wispy minnow]

I don't think you can buy it at safezone, unless it is in the server you are playing.

[dense matrix]

when you say "at monuments" it's the millitary crates ?

[wispy minnow]

Yes and you can find them in normal crates I believe.

It is rare though

[dense matrix]

thx

[wispy minnow]

np :)

[sick mulch]

i was wondering where can i see the prices and kits on servers? on the store like i cannot find any

[worn ravine]

The prices on the kit are on the best rust store website.https://bestrustservers.com/

There would be the store on the main page, Afterwards in the top left corner you could choose what servers you play(modded/vanila).

You can also choose the period you would like to purchase the kit from.

[sick mulch]

got it perfect

[worn ravine]

No worries if you have anymore questions don't hesitate to ask!

[somber sun]

bro this nitro linking stuff aint working

already went on the bestrust link thing

done allat and i still cant claim da kit

[jaunty hemlock]

try unlinking and relinking

[worn ravine]

In game you should have a command.

The command shoul be /auth if i am not wrong.

If that doesnt work please create a ticket at #❓┃submit-a-ticket and one of the admins will answer you whenever they are free!

[somber sun]

alr

cheers

[worn ravine]

No worries if you have anymore questions feel free to ask! You can also dm.

[somber sun]

[pallid ermine]

@stable crag can i chat with you?

its somthing important

[dusk lion]

Maybe I could help you?

[pallid ermine]

i got false ban and the admin who took my ticket wont answer me

and i got video proof how i killed the guy

dont want to end my day in this way

@dusk lion sorry if i bother you but its kind sad for me

[dusk lion]

We don't have a large appeal team, it really may take a while. Don't worry, if the ban is false - you will certainly be unbanned.

Alright?

[pallid ermine]

okay thanks

[zenith meteor]

Can you please read the ticket ❤️

[rocky iris]

Please be patience someone will reply soon for you

[fluid charm]

Hello there an admin will answer you soon The admin team have a lot on their hands and will answer when possible.

[zenith meteor]

❤️

[kind sable]

It is not bannable to place a turret next to a road?

[fierce hare]

Hello, its not.

[fluid charm]

Nope you can place it anywhere you want

[zinc panther]

hey guys, can u mix workbench fragments in these servers?

[sonic marten]

Why ban appeal take so long?

[open ginkgo]

what does this mean

mix?

[zinc panther]

I heard on some modded servers you can, for example, mix 10 basic fragments to get 1 higher tiered fragment, and another 20 to get to the third highest fragment (tier 3)

For the new workbench fragments to be specific

[open ginkgo]

10 basic for 1 advanced

[worn ravine]

Ban appeals take a long time due to the admins having a lot on their hand as there are a lot of people creating tickets and having issues, they will answer as soon as they can. Thank you for understanding!

[rose vapor]

I can't log into the solo server; it keeps disconnecting. I don't see myself on the banned list, but I can log into the project's other servers without any problems. What could be wrong?

[maiden salmon]

Is the Solo Only Main Server Down?

OK good its not just me

[rose vapor]

Someone else try to access the server solo only 2x

[hazy forum]

yeah its out

don't know why

[velvet sedge]

also have the same issue

did you guys somehow dc before the whole steam went down

cause thats what happened to me

[maiden salmon]

I just woke up

[velvet sedge]

well nvm then, im actually reinstalling just to see if it works

[hazy forum]

its just that the server is down bro, no reason to reinstall

[maiden salmon]

Dont think that would help but worth a try

[velvet sedge]

only reason im doing it, is cause i got a good connection, you guys dont try it out

[hazy forum]

https://tenor.com/view/steve-harvey-smh-no-wow-cant-believe-this-gif-11780937

[velvet sedge]

bro i was just being raided just before this thing happened

i might have just lost all my stuff due to it

[rocky iris]

Guys we have issues Right now the higher ups are busy Right now please have patience you will get notified at #📢┃announcements

[velvet sedge]

no worries, we just talking <3

[rocky iris]

All good just wanted to say it 🙏🏻

[velvet sedge]

fyi reinstalling doesnt help

[zenith meteor]

I don't want to disturb anyone. I've been trying for 2 days. Could you please look at my ticket and help me? I'm sorry for writing here. Good work. ❤️

[rocky iris]

I can understand your point but there’s a high queue right now I’m pretty sure your ticket will get soon a respond thank you for your patience mate

[sonic marten]

So how long is this my ticket is on for 3 days still no answer

[dusk lion]

Sorry for the waiting, should be checked soon, 3 days is a lot for Ban appeal tickets...

[zinc panther]

Ok but what’s the process in combining them?

[jaunty hemlock]

just like presents or event items

[open ginkgo]

Pen ur inventory and click it

[jaunty hemlock]

and if im not mistaken its 20 for 1

[open ginkgo]

Last time I checked it was 10

[jaunty hemlock]

can be they probably changed it after people complained that they coulndt find them

[zinc panther]

Hmmm interesting thank you guys! So just keep it in inventory and then combine, I’ll try it out and upload pics later today

[rocky iris]

20 Basic Fragment equal 1 Advanced

It’s 20 and not 10

[dusky blaze]

Yeah 20 then press upgrade it turnes into 1 advanced

[gleaming pulsar]

upgrade....?

[dusky blaze]

Yes

[gleaming pulsar]

thats some plugin feature or what?

[jaunty hemlock]

its a vanilla feature

[gleaming pulsar]

damn i missed something

oh, 20 to 1, lol
they need to change curency a little bit

[jaunty hemlock]

no atleast people go more then 2 grids away from their base

[dusky blaze]

20 basic blueprint fragments make 1 advanced blueprint fragment

[gleaming pulsar]

in my oppinion 10 to 1 will be anough

[dusky blaze]

Its to force ppl to run monuments

[gleaming pulsar]

yea im glad with this update but that moment will be better with 10:1

[dusk lion]

Yeah, advanced are a little bit difficult to get 🙂

[gleaming pulsar]

Well, as for me, 1 advanced is easier to get than 20 simple ones.

[dusky blaze]

U can find up to 2 advanced in drops and loot creates so its just a matter of running cargo and oil more

2 in 2x servers btw

[gleaming pulsar]

If I'm not mistaken, I found 2 in the crate at x1

[dusky blaze]

I only play 2x and i found 2 so i wouldn't know lol

[gleaming pulsar]

elite crates x1 drop rate
all others x2

on vanilla

[dusky blaze]

Good to know

[gleaming pulsar]

10% from elite btw

[dusky blaze]

Its so confusing i was used to tiers being easy lol

[pallid ermine]

guys can any one look after me ticket i wanna play

[gleaming pulsar]

you will get answer asap, admins will help you after all previous tickets

i guess its about ban appeal, we have a small team to resolve this type of tickets

[pallid ermine]

it cant be i made it since yst and i didnt get answer even i send the proof with the ticket and he saw it

ahh now i understand

[rocky iris]

There’s a high Queue Right now please have Patience thanks

[limber aspen]

queue since yesterday

He got banned yesterday for no reason

[gleaming pulsar]

Believe me, given the server's popularity, this is a completely adequate time for processing such requests.

[rocky iris]

There’s only 1-2 who Are looking in does ticket specific we don’t have acces to this I know it’s frustrating also there was a problem yesterday with the servers we have a lot of work please understand that 🙏🏻

[pallid ermine]

bro wanna see the clip i got ban for you will see and think how did i get ban its on medal you can see it

[gleaming pulsar]

The administration is constantly working to expand its staff to improve this aspect, but this requires proven and trained administrators.

[sonic marten]

wdym a lot its more than 3 days now

[worn ravine]

Please have patience i know its frustrating but the higherups look at tickets. Thank you for understaning!

[pallid ermine]

we underestand and we respect it but the admin saw the video and write got video with no prim lock

after that he ignored me

[limber aspen]

ofc i understand its just its the first time we join this server and he got banned in a bad timing and we were wondering why the banned for no proof that he cheat

[worn ravine]

Please have some patience we cant do anything about it as we do not have access to tickets.

[rocky iris]

Then please make an #❓┃submit-a-ticket “ban” and we will look after

[pallid ermine]

schould i make another one?

[rocky iris]

Yes

[gleaming pulsar]

nope) if you already have open ticket

[pallid ermine]

i do have open one

[rocky iris]

Ohhh my bad

[worn ravine]

If you already have one open there is no need to open another one! Whenever the staff team will be free they will answer you.

[rocky iris]

I forgot yea when you have one open then don’t open one again but you can write on that ticket again

[feral basin]

[rare rampart]

is there like build help?

[jaunty hemlock]

what do you mean by that

like a remove tool?

[rare rampart]

yea

[jaunty hemlock]

no we dont have those

[rare rampart]

cant mods help ingame?

[worn ravine]

Sadly we do not have the ability to help you in geame.

We are here to moderate the chat and try solve issues that you encounter by providing help and answer questions.

[bleak hamlet]

Create a ticket

[stoic crest]

I can not use my daily weapons extreme yet, can i however use the gold rank instantly?

[jaunty hemlock]

no all kits have a post wipe cooldown

[stoic crest]

How long is the gold one?

The cooldown

[jaunty hemlock]

200 minutes

so almost 3 and a half hours

[stoic crest]

And whta is the cooldown of the daily weapons extreme?

[jaunty hemlock]

from the top of my head idk but if you press claim it will say the remaining time in the chat

[stoic crest]

Yes but trying to figure out the difference, it says 1 hour and 45 minutes left. When did the tri 2x #2 wipe happen exactly, which time

[jaunty hemlock]

2h and 15m ago

so 4h timer on the weapon daily extreme

[stoic crest]

Got it thankyou!

[jaunty hemlock]

np

[stoic crest]

What about the daily weapons + ? How long does that one take

[jaunty hemlock]

2h

[stoic crest]

Gotcha, thankyou!

[oak bolt]

Hello, can someone attend to my ticket? I have been banned for face and I have opened a ticket.

[jaunty hemlock]

our admins are busy they will get to your ticket asap

[oak bolt]

where they will answer me

[jaunty hemlock]

it will be a dm from our ticket bot

[fading geode]

Hi, I boosted the server but I don't have the kit in games?

[jaunty hemlock]

do ./link in the server

and reconnect if that dosent work open a ticket

[fading geode]

is good thx

[gentle wind]

are you allowed to inside on bestrust servers?

[median meadow]

@glacial inlet When is the end of event voting?

[polar cedar]

No

[polar cedar]

by inside do you mean betraying your clan or team right ?

[gentle flame]

Already got him his base back 🙂

[hallow socket]

how can i get the rustmagic kit

[gentle flame]

https://discord.com/channels/277748656420028426/1410593865769160704

[gentle flame]

Once you've completed that you made need to relaunch your game, and in game chat use /kit

[hallow socket]

ok ty

[gentle flame]

Welcome

[marble pike]

hello i need help

[fluid charm]

Hello there how i can help you

[ripe fox]

how can i close a ticket

i need to make another one

[wispy minnow]

You need to wait for the ticket staff to close your ticket, it takes some time because the ticket team is small, please be patient they will look at it :)

[lusty jetty]

im trying to make a ticket, but everytime it gets to the end, saying "team will reply shortely", it acts as if the ticket is no longer active and it says to make another one

i got kicked due to my acc being "suspicious"?
ive tried 4 tickets now all to no avail
ID: 7qhvFSrlV
thank you

[wispy minnow]

Did you fully answer all the questions of the ticket?

[lusty jetty]

indeed

are screenshots needed?

[wispy minnow]

Not needed but helps

[lusty jetty]

no as in can i send dms somewhere to show i fully answered the questions lol

[wispy minnow]

"owner of lethality" please elaborate on that

[lusty jetty]

it was a music bot, no longer in service

hence why i no longer have my dev tag on discord🥲

[wispy minnow]

Only thing you can do is wait for an admin

[lusty jetty]

rough, but alright, thanks for your help

[wispy minnow]

Np

An admin has been notified

[lavish tide]

how can i talk with admin?

[gleaming pulsar]

#❓┃submit-a-ticket only way

probably dm some of admin but tickets works better

[uncut igloo]

please fix the lag

[steep yarrow]

yeah these servers are fkd...

[uncut igloo]

Solo/Duo/TRrio 2x just wiped5/10/25

[bleak hamlet]

Hi, is it everyone on the server lagging?

[steep yarrow]

its not only 1 server thats lagging

it has been like this since sunday

tell frakas to fix it

[bleak hamlet]

Is everyone on the server lagging?

I understand it's multiple servers.

[steep yarrow]

ofc

some people experience rubberbanding and some gets kicked out

[bleak hamlet]

I've let farkas know, sorry about that :)

Hopefully should be fixed soon.

[balmy vortex]

We’re experiencing ddos. It’s not only bestrust that are effected. You can try and play other servers

[glacial inlet]

It should be resolved in the next few days ^^

[umbral epoch]

Guys, my fps is stuck at 65. What is the way to solve this? FPS limit is off.

[bleak hamlet]

Check nvidia control panel's display settings @umbral epoch

Could be limiting fps
Also check display settings in general

[umbral epoch]

None of the fps limits are open

[proven halo]

hold your ticket

[umbral epoch]

useful

[bleak hamlet]

@umbral epoch What's your monitor's refresh rate?

[umbral epoch]

200 hz

[real citrus]

i maked a ticket yesterday for unban, but no respond

[bleak hamlet]

Try:

1. fps.limit 0 in console
2. disable vsync
3. in nvidia control panel under 3d settings turn on g sync compatible and make sure vsync is off there too and then try restarting rust

[bleak hamlet]

Please be patient, ban appeals take a little longer since theyre held in a queue ane responded to by a small team of admins.

[bleak hamlet]

Also make sure drivers are updated and restart your pc if they arent and you're updating them.

[umbral epoch]

it didn't work

[umbral epoch]

it didn't work

[bleak hamlet]

Does it go past 65 fps outside of rust?

[umbral epoch]

is the background also ?

[bleak hamlet]

Yeah, is it 65 fps only when playing rust or is it always 65 fps?

[umbral epoch]

just playing rust

[sharp forum]

admins are slackin

[proven halo]

Why ?

[jaunty hemlock]

put this in rust start up commands in steam

[hallow socket]

did anyone know why i cant redeem the rustmagic code

after veryfication

[bleak hamlet]

Did you do /rustmagic in game?
And /auth

[lusty jetty]

I wake up and my ticket still hasn’t gotten looked at?

It’s been 11 hours

[jaunty hemlock]

Our staff team is really busy we will get to it asap

what kind of ticket is it?

[lusty jetty]

Fair🫡 kick appeal, I got kicked for “Suspicious Account”

I’ve made overall 7 tickets for my case

Non of the tickets have been replied too🫡

At the end when it says staff will be with you shortly, it acts as if I hadn’t made a ticket and says to make a ticket

[bleak hamlet]

Sorry to hear that :(

We aren't admins so we can't respond to your ticket, but rest assured they do have your ticket and will respond to it when possible.

[lusty jetty]

So just to verify

[bleak hamlet]

I don't think it lets you make more than one ban appeal ticket at a time if I'm not mistaken.

[lusty jetty]

If you don’t mind looking in “meme chat” I put a picture

It states I have no active tickets

[bleak hamlet]

Weird

[lusty jetty]

Yeah that’s what I mean

[bleak hamlet]

I'll ask in staff chat for you :)

[lusty jetty]

Thank you kind sir🫡

[bleak hamlet]

@lusty jetty Can you quickly open another ticket for it?

And then check whether there is a ticket open.

[lusty jetty]

Indeed I shall try🫡 should I finish ticket questions before checking?

Or after?

[bleak hamlet]

What do you mean?

Oh, yeah just like a normal ticket

[lusty jetty]

Alr alr, I’ll keep you posted🙌

[sharp forum]

love how staff replies to me then ignores me after taking 2min to reply to them

[bleak hamlet]

What happened?

[lusty jetty]

It worked🙌

Finally, after 11 hours, my ticket goes through 😅🙌

[bleak hamlet]

Okay good haha, if it closes it was a staff member.

[lusty jetty]

I see i see, thank you for your time man, idk why it wasn’t working

[sharp forum]

they ask if i have any alt accounts and i said ill check and my alt has been hacked email changed and everything i just wanna play these servers cuz they optimised like dayum i played a month without any problems then randomly get banned for evasion its some bs

[bleak hamlet]

Did you give them the steam id of your alt?

[sharp forum]

i dont know it thats the problem

sent them an email of someone asking for a login in thailand

[bleak hamlet]

Ehm, have you logged into the alt on your pc before? Even if you dont have access to it anymore?

[sharp forum]

last time i logged into it was probably a yr or 2 ago

[lusty jetty]

If you know the name of it, you can look up your alt steam account and still be able to forward the steam url that is the account page

[bleak hamlet]

Can you do something for me?

[sharp forum]

ill just try find an email with the account name might help

[bleak hamlet]

Go to your steam directory and go here Steam\config

[lusty jetty]

I know I’m not a mod but I am on the shitter so I got time to “help”, especially while waiting for my ticket to be read through😅

[sharp forum]

im there

[bleak hamlet]

Then open loginusers.vdf and ctrl f your account name. If it's there, you should see the steam id above it and can copy paste it.

[true pewter]

Good evening, I have a problem. We are playing on a server where there is a maximum of three people on a team, and a team of four people is playing against us

[bleak hamlet]

If you have proof or know their names please open a player report ticket #❓┃submit-a-ticket and an admin will help you.

[sharp forum]

worked dayum thanks

[bleak hamlet]

:) Good, that might help you with a ban appeal, I'm not sure since I haven't seen the ban appeals or know the specifics, but if you can give them info of your alt then they might be able to unban you.

[sharp forum]

great my old phone has the authenticator gg

tried changing authenticator to new one and just says there was a problem signing you in

[bleak hamlet]

@sharp forum If you want to try to get the accoutn bakc you can contact steam support and they have an account recovery page where you can put in stuff like bank details that you had linked to the account etc without needing the authenticator

They're very helpful actually, even if you dont know the info you can try to just talk to someone in support

[sharp forum]

just did and they said my account is locked so i cant turn it off

[bleak hamlet]

https://help.steampowered.com/en/wizard/HelpSelfUnlock

[sharp forum]

nvm just sorted it thanks alot

[bleak hamlet]

No worries.

[faint grove]

we got a cheater on eu solo 2x

in snow m16

[jaunty hemlock]

#❓┃submit-a-ticket

dont call him out in here or ingame chat

[faint grove]

dont have his name

[jaunty hemlock]

f7 or combatlog

[faint grove]

like i killed him

but he cheats

ill wait for him to kill me and report

[jaunty hemlock]

please open a ticket

[storm salmon]

@lusty jetty #🔥┃meme-chat message
Nope

[near bolt]

ts server is such a scam LOL

[sharp forum]

when a ticket says a tick under msg does that mean the staff read it or its sent?

[jaunty hemlock]

whats the issue

[near bolt]

i bought a one day kit and they made a every day subscription for god knows how long and i made a ticket and you guys rejected to give me a refund

and closes the ticket with no reasoning

[wary relic]

why dont i have permission for the kits like regular or rookie

[jaunty hemlock]

they are playtime based #🏆┃playtime-rewards┃🏆

[near bolt]

W twizzy for ignoring my mssg

W admins and W support

[jaunty hemlock]

im a chat mod i cant deal with stuff like this open a ticket if you have further complaints and the higher up staff will deal with it

[near bolt]

so what should i do, make another ticket to get rejected again for yalls scam ?

[jaunty hemlock]

im sorry you are experiencing this issue my man

[jaunty hemlock]

yes open another ticket your ticekt was probably just overseen

[near bolt]

it was not overseen it was closed with the message that theyre policy does not inlcude refunds, but where does it say in their policy that they automate subscriptions without asking or typing it somewhere on the store ?

why the f$ck would i buy A ONE DAY KIT TO BE CHARGED EVERYDAY

i checked the whole website and nowhere it said that it will be automated to a subnscription'

this is pure f#cking scamming, can yall not make honest f&cking money ?

ts got me crashing out bruh, i have payments to make and yall cut me short on it for yalls greed of money, f#ckass server

[jaunty hemlock]

im sorry about this , im pretty sure it was mentioned in the Use Agrement and while closing the purchase

[manic chasm]

you pay for subscriptions

[jaunty hemlock]

for example look at the bottom it says "every day"

[manic chasm]

you can cancel subscriptions

[near bolt]

yeah i saw this too after i got charged 4 days in a row, but lets be honest, this is just scamming in a smarter way, since when the f$ck does everday mean a subscription

[bleak hamlet]

what else would every day mean

[near bolt]

personally in the start i thought it means that 3,90 would be the price if you would buy it everyday manually

[sharp forum]

not tryna be rude but yeah aha

[near bolt]

why the would i buy a ONE day kit ?

[manic chasm]

if you buy something off internet common sense would be checking your paying platform to see if it was a subscription, that's what i always do when i once got charged 13 euro from spotify

[near bolt]

to be charged everyday ? how does that make any sense

[jaunty hemlock]

maybe you only want it for 2 days

[near bolt]

yeah spotify lets you sign a subscription plan, not like bestrust

[near bolt]

then i would buy that sht twice, gng this is obviously a smart scam and you know it

[sharp forum]

bro u just need to learn from ur mistake and read what you are buying without doing it stupidly

[outer belfry]

How’s everyone doing? I’m here if you need help with anything?

[sharp forum]

are u able to do tickets ive been waiting for 2 days

[dusk lion]

What's the ticket topic?

[sharp forum]

ban appeal

just this guy replied then didnt after

been waiting for a response for about 4hrs

after waiting 2 days

[jaunty hemlock]

sorry but our staff team is really busy we will get to it asap

[sharp forum]

yeah thats understandable its just that he replied then doesnt after like do you guys always leave tickets half done aha

[jaunty hemlock]

no there is probably a reason , just wait and you will get a reply

[sharp forum]

its about ban evasion my old main account got hacked and after couple months i bought rust again on a different account and got banned on this server

do yall get paid or is this just voluntary

[keen cape]

i love how i got banned for absolutely nothing!

big ups to eu servers

[sharp forum]

dma server tag....

[keen cape]

I dont own one lol its cosmetic

[sharp forum]

lil suspicious bro ahaa

[keen cape]

I was inside base sorting loot and i got banned

[sharp forum]

for?

[keen cape]

cheating

[sharp forum]

gg

[keen cape]

not ban evading nothing like that n ive played their servers so many times

prolly a lil russian kid got mad he lost crate

[sharp forum]

dma undetectable so yeah

just joking aha i didnt see any gameplay

[keen cape]

im legit too if a mod was spectating me and decided to ban me their smoking crack

[sharp forum]

i just want to get unbanned cuz this the only server thats optimised

[worn ravine]

Please open a ticket at #❓┃submit-a-ticket and select ban apeal! Admins will answer when they are free.

[sharp forum]

only been waiting 2 days homie

clearly busy w somethin

[worn ravine]

I understand it can be frustratingbut our admins are very busy! They will answer you when they have the time.

[sharp forum]

yeman

[zenith meteor]

The 3rd day is over, we are entering the 4th day and the ticket is still not checked. Can you help? ❤️

[worn ravine]

Sorry I am not available to check tickets that’s the admins and higher ups job. Please have some patience as I know it is frustrating our team is very busy and trying to do things as fast as they can.

[zinc rampart]

yo

[rocky iris]

Hey

[zinc rampart]

how do i redeem my rustmagic kit?

like what command to verify it?>

[zinc rampart]

hello?

[primal axle]

how much is the daily boom kit?

[zinc rampart]

the support is terrible on here...

like a mod msged me hey then i asked the question and they never awnsered horrible

talking abt you yaq

[rocky iris]

I had an Internet Problem please be respectful you have to do /rustmagic in the ingame chat

[rocky iris]

Look up at the #🛒┃store

@zinc rampart did it work ?

[zinc rampart]

yes thankyou

[rocky iris]

Your welcome

[kindred tulip]

how long does it usually take for tickets to be answered

[rocky iris]

I’m pretty sure your ticket will be answered very soon I know it can be frustrating and we really appreciate your patience

[kindred tulip]

ok

is very soon gunna be within 24 hours

[rocky iris]

I can’t tell you that because on those specific tickets we as moderators don’t have access to them only higher ups and they are really really busy with everything they working hard to respond as fast as possible 🙏🏻

[vast quiver]

are you allowed to raid rn

[sharp forum]

braindead staff holy

[gentle flame]

You can wait in line like everyone else who ban appeals. 🙂

[main radish]

hey can someone look at my ticket

my duo is exhausted of getting slammed thru the floor like a midget wrestler

[open ginkgo]

😭😭😭😭

It’s 6am they prob doing sum rn they don’t got a lot of admins ion think

[worn ravine]

I am very sorry for the inconvenience but you can open up a ticket at #❓┃submit-a-ticket however they might take some time to answer as our staff team is very busy!

[open ginkgo]

“Hey can someone look at my ticket” ion think opening another tick would help yall or him

[worn ravine]

Sorry for my mistake it was early in the morining at the time.

[open ginkgo]

Lmao you good twin

[zenith meteor]

Can you give priority to my ticket? It has not been checked for 4 days. I have not been able to log in to the server for 4 days.

[gleaming pulsar]

I don't know if this is possible, but I'll ask the administrators. The team that reviews appeals is quite limited in number, so sometimes such difficulties arise.

[zenith meteor]

I agree with you, but 4 days is a long time, I need help at least to be able to enter the server.

[gleaming pulsar]

I agree, that's why I did what I wrote above.

[zenith meteor]

❤️

[storm salmon]

u open ticet bc u get ban or else?

[gleaming pulsar]

He responded to my message about the appeal command, so it seems logical that yes, it's a ban appeal.

🙃

[gusty comet]

Hey how do i report someone teaming on solo only server ?

[gleaming pulsar]

#❓┃submit-a-ticket use that form

[zenith meteor]

I was using an account of my older brother and he bought me an account. I get a suspicious account error when I log into the server with this account.

[zenith meteor]

I'm sorry I wrote this so late.

[balmy vortex]

Hey

[storm salmon]

sry dont see

[balmy vortex]

Thats what caused your issue, buying accounts is strictly forbidden and is against Steam TOS.

[wide girder]

can someone please answer my ticket

[zenith meteor]

But I spent a lot of money and I don't have another account. Please help me.

[gleaming pulsar]

All tickets are answered in the order they are received, and you will definitely receive assistance.

[zenith meteor]

Can you talk to me privately? I want to tell you my problem.

[balmy vortex]

Im not able to help you, tell them your problem in the ban appeal

[zenith meteor]

No one has responded to the ticket I opened for 4 days. I thought you could help.

[boreal quartz]

Unfortunately only a few people are able to handle ban appeals, please be patient as they are looking into each ticket carefully. Thanks 🙂

[storm salmon]

https://media.discordapp.net/attachments/1261703174390157394/1387506070867411136/saved.gif

[wispy minnow]

Looks like girls scout cookies chef

[acoustic crypt]

Why is there not even one official?

[jaunty hemlock]

what do you mean?

[storm salmon]

I think he say why we dont have official server like facepunch

[gleaming pulsar]

you mean vanilla without any mods?

[storm salmon]

A

[storm salmon]

We have it

[jaunty hemlock]

[main radish]

i did lol im just waiting on a response

[storm salmon]

[sharp forum]

how can i close my own ticket

[jaunty hemlock]

at the top of the messages should be a close button

[sharp forum]

problem is i closed the ticket msgs :)

[jaunty hemlock]

then just wait for a staff Member to close it or to interact with the ticket

[glacial crest]

can anything be done about a bugged body?

stuck under map

[grizzled cobalt]

Please request an admin here https://discord.com/channels/277748656420028426/1118287481322872842

[glacial crest]

okay thanks

[turbid phoenix]

how long does oil rig take to respawn on 2x

[storm salmon]

I think 30m-1h

[sharp forum]

what is the staff appeal discord app name i need to open the messages

[gleaming pulsar]

Ticket Support System if you mean who will answer you in a private message

[sharp forum]

yeah thats what i mean

i closed the message so i cant reply

[lunar lintel]

@valid quail

Just open a new dm

[sharp forum]

thanks

icl either yall need new staff or more staff 😭

[balmy vortex]

How come?

[fierce hare]

Hello, you can always apply to join our staff #❓┃submit-a-ticket 🙂

[sharp forum]

does that mean ill be able to unban myself :))

since i have probable cause and a genuine person

[sharp forum]

slow ahh ticket replies

got ban evaded from a 1300 day old rust ban on an alt

literally played a month without problems then randomly got ban evaded while im pvpin :)_

[fierce hare]

Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.

[sharp forum]

thanks

[winter venture]

how fast do backpacks despawn?

[rocky iris]

I’m pretty sure the similar to the vanilla time maybe not the Same I’m Not sure but closely as I know

[winter venture]

cuz me and my mate were looking for 1 in the water

just found it

[rocky iris]

Alright you still have any questions?

[winter venture]

nope thats everything

[rocky iris]

Perfect have a nice time ✌🏻

[winter venture]

thanks u too

[rocky iris]

Thank you

[winter venture]

Is code raiding allowed

[rocky iris]

Yesss

[mortal karma]

what servers are weekly wipe?? i was in one for 3 days and it wiped so im trying to find a weekl one

[wispy minnow]

Hey, #📅┃wipe-schedules will show you all the servers wipe times 😊

[harsh jetty]

is there a reason trio-2x-6 has 2500maps ? there slike no monuments nothing^ map is so tiny

[storm salmon]

Democracy

People choose it

[dusky blaze]

people voted for it

[sleek condor]

Is there no duo vanilla wiping today?

[viral acorn]

LuciferPawn is using aim bot btw

[worn ravine]

Please create a ticket at #❓┃submit-a-ticket an admin will answer you when available as our admin is really busy at the moment! Thank you for you're patience.

[dusky blaze]

u can check that on https://discord.com/channels/277748656420028426/1108027109802250311

[sleek condor]

I guess I meant more as in why is there not one wiping today 😭

[worn ravine]

Most the servers wipe on Thursday and Saturday making them 4 day wipes as a weekly! You have all information in #🔔┃wipe-reminder

[dusky blaze]

yeah there isnt a duo vanilla one today but most of them wipe on thursday just keep an eye out in the wipe reminder

[sleek condor]

Ahh ok i saw most days had a duo vanilla so was a bit confused

[dusky blaze]

All good hope it helps

[worn ravine]

^

[rocky iris]

Oh

[gleaming pulsar]

[dusky blaze]

lol

[rocky iris]

You already did the answer hahahahaha sorry I’m blind

[worn ravine]

Its all good!

[dusky blaze]

👀

[rocky iris]

Just woke up

[dusky blaze]

yeah it happens

[worn ravine]

Its just human nature, don't worry about it!

[torn yoke]

What kit we get if u we boost the server

[rocky iris]

You get the nitro kit then

Do “/kit” ingame and you can see what it has

[torn yoke]

U have pic how its looks like

[rocky iris]

No but mostly I know you get resources ect you can look ingame as I said 🙏🏻

[torn yoke]

If u buy a kit do it stay for whole life or just 1 mohnt

[worn ravine]

You can /kit in one of the best rust servers and you can preview the kit.

[rocky iris]

It depends how long you buy it look up on #🛒┃store

You can buy a kit from 1 day all the way to lifetime we have many different types

[worn ravine]

If I am not wrong I think you have the kit for the period you boost the server.

I am not to sure I ama assuming as it would be the most logical thing.

[rocky iris]

As long you have the “booster” role in discord you also have the nitro kit then

[worn ravine]

Yes this is what I thought as well. Thank you for clarifying!

[rocky iris]

As I know if you boost aslong you boosted a server and u still buy nitro you should have always the role as a “booster”

But if you cancel your membership your booster also cancels then

[rocky iris]

🙏🏻🙏🏻

@torn yoke also if you have any questions about kits just ask us

[torn yoke]

Thx

[worn ravine]

We are available all the time so feel free to ask!

[winter venture]

isnt it sus that a guy code raids us right after i log of and he gets the code instantly

[worn ravine]

If you have any suspicion of cheater please submit a ticker at #❓┃submit-a-ticket .

[rocky iris]

I mean as I know there’s no cheats for code raiding

[worn ravine]

I know of a few out there not really commonly used but there is a chance.

Best way of handling it is by a ticket if there is a inconvenience.

[rocky iris]

How did that work ?

[gleaming pulsar]

there is no cheats in rust about code raid.

and ticket cant give any help with it

[winter venture]

and i swear to god i think that guy code raided us again cuz the garage doors i placed earlyer in the morning arent my code

[rocky iris]

Yea i also said that I never heard something about a code raid cheat ?

[worn ravine]

There are scripts for it I am pretty sure

[gleaming pulsar]

...

What is the script for, entering a key combination?

[rocky iris]

Code raiding is not forbidden so please don’t open a ticket because there’s no reason for it

[winter venture]

ik ive seen the message

[rocky iris]

To prevent code raiding change your code for every door

[worn ravine]

Its starting from 0001 to all possible combination. Im not to sure if its considered hacking.

[winter venture]

we did that earlyer

[rocky iris]

So you got code raided trough every door ? And all had a different code

[gleaming pulsar]

The developers increased the damage dealt by repeated incorrect code entry, so even if such a script exists, it simply automatically replicates what the player could have done manually. And no one can prove they used anything else for this.

[rocky iris]

It’s not a hack there’s as I know 10000 possible Codes and there’s even a list where you can find online so no it’s not a cheat

[winter venture]

first time he did that we changed codes

[worn ravine]

I see, it is my mistake sorry for the confusion.

[winter venture]

and we placed garage doors with different codes infront of main door

[rocky iris]

All good

[winter venture]

its just very weird and doesnt make sense to me

[rocky iris]

So he code raided you even when you had different codes for each door ?

[winter venture]

ye

[gleaming pulsar]

Is it possible that these are new doors that belong to him, but with the same skin?

[winter venture]

i dont think so

[gleaming pulsar]

which skin? 🙂

[winter venture]

the new garage door skin from base invaders but why would he replace 4 garage doors

[gleaming pulsar]

cause he raid it with some kind of boom?

Or were there doors that didn't need raiding? On the sides, for example?

[winter venture]

on both entrances

[gleaming pulsar]

make sense...

[winter venture]

u cant get in the ring with out raiding

[rocky iris]

Bruh

[worn ravine]

This so wierd.

[winter venture]

ye

[gleaming pulsar]

The situation is strange, but at the moment there is not a single proven case of any cheating in Code Raid.

[rocky iris]

I also seek for some information about “code raiding cheats” but didn’t found any sooo

[gleaming pulsar]

I think that if the player had such an advantage, there would be more requests and loot would often disappear from nearby players.

[rocky iris]

From my logical way maybe he got insided or something

By his friend

[winter venture]

we are a trio with a friend i dont really know that joined yesterday but i dont think he would do something like that

[rocky iris]

If you find any information in the future please share it then with us

[winter venture]

but it cant be him cuz he was online till 4:50 and it happend like an hour later

it happend somewhere around 5 and that wasnt long after we logged

[rocky iris]

I mean to be honest we can talk and talk and nothing will change here if you really want that some admins have a look on it then create an #❓┃submit-a-ticket “others”

[dusky blaze]

maybe he gave codes to someone that joined after u all left

but yeah like yaqizoo said open a ticket and they will help if they can

[rocky iris]

For me that’s the only logical and only explanation to be honest

[winter venture]

ig

[dusky blaze]

yeah

code raid is also possible

[winter venture]

but not twice in a row instantly

[rocky iris]

He said that he had for each door a different code … and raiding trough one door could take for hours so no it was no code raiding definitely not if he had on every each door a different code

[dusky blaze]

Oh in that case its definitely one of his teammates

[rocky iris]

Just create an ticket if you want

[winter venture]

i certanly hope mot

[dusky blaze]

Also a possibility that they sent a team invite to someone and he waited till they were off and joined team and got access to doors

[winter venture]

its a trio server and he aint leader

[rocky iris]

Yea and also said before there’s no cheats for code raiding

[dusky blaze]

To be honest we cant help do anything if you want answers open a ticket on #❓┃submit-a-ticket "other" and explain what happened an admin will look into it

[dusky blaze]

Not possible never seen that

[winter venture]

ye thanks anyway

[rocky iris]

No problem ✌🏻

[dusky blaze]

No problem glad to help🤍

[winter venture]

im forcing my way back in

[rocky iris]

@waxen locust

[short venture]

wie lange dauert es normal das ein ticket beantwortet wird

[jaunty hemlock]

1-4 Werktage ca.

[rocky iris]

Hey das dauert ein wenig da wir Moderatoren nicht auf alle Tickets ein Zugriff haben bitte hab Geduld

[short venture]

alles gut 👍

[rocky iris]

Hast du noch andere Fragen ?

[short venture]

ne alles super

[rocky iris]

Okay wenn du Fragen hast kannst dich jederzeit melden ✌🏻

[hoary linden]

What is the GMT in Channel Wipe Reminding?

[jaunty hemlock]

its a time zone https://greenwichmeantime.com/time-zone/gmt-plus-0/

[glacial inlet]

it's converted to your own timezone

[hoary linden]

mb in my case it is incorrect, coz it shows like the server is already wiped

[glacial inlet]

which one?

duo 2x #3 wiped 45 min ago

[open ginkgo]

Can you check staff apps please it’s been 2 days

[rocky iris]

Just to make sure they Are busy please have Patience there’s a high queue

[worn ravine]

Please have patiece! The team is small that takes care of applications.

They willl answer you as soon as they have the time to!

[golden ravine]

approval for vpn where?

[jaunty hemlock]

#❓┃submit-a-ticket

[golden ravine]

did it can sm1 accept please

[jaunty hemlock]

Staff team is really busy someone will check it asap

[somber sun]

this nitro stuff is so annoying

i link my account, auth my account, then i cant claim the damn kit

what else do i have to do?

[gleaming pulsar]

try /link again or relogin to server

[somber sun]

every other time i do /link it aint work but now it does, thanks

[gleaming pulsar]

thats nice)

[radiant field]

when do you fix the lag issues#

its actually unplayable, i keep losing sets due to freezes and rubberbands

[fierce hare]

Hello, please make ticket on #❓┃submit-a-ticket under a title "Other" we can help you there.

[scarlet leaf]

Heyy

[rocky iris]

Heyyyy

[dusky blaze]

Heyyy

[acoustic quest]

Hello everyone

[wispy minnow]

Hi

[celest oar]

toujours le meme qui cheat et je galere a trouver l'endroit ou trouver le support depuis hier il cheat les modo vous faites quoi

[neat furnace]

help cheater

[rocky iris]

Open an ticket at #❓┃submit-a-ticket „Report Player“

[calm abyss]

How long does it usually take for them to get back to you for VIP store stuff

[rocky iris]

It won’t take long, but since we T-Mods don’t have access to the tickets — only higher ranks do — and they’re currently asleep or unavailable, it might take a little while. However, I’m 100% sure your ticket will get a response very, very soon, so don’t worry!

[deft crypt]

HI,
I boost this server where i can get my kit nitro in game

[worn ravine]

Do /kit in game and scroll to the last page. Kit nitro should be there.

[storm salmon]

And u can get kit only 1per wipe

[deft crypt]

it's ok ty

[worn ravine]

No worries whenever you have a question feel free to ask!

[cold vessel]

When Main 2x weekly wipe?

[visual halo]

hello, i make a ticket and yet no one responded

[wispy minnow]

Please be patient — every ticket is handled in the order it was received, like waiting in a line

[storm salmon]

Привет

#📅┃wipe-schedules вс информация

Тута

[grizzled void]

I seem to be getting the times for wipes confused, what time est does TRIO x2 - 5 wipe? is it 12:45 or 1:45?

[mental grove]

How do i do /link so i can claim kits?

[fierce hare]

do /link ingame

and then /kit

[fierce hare]

#📅┃wipe-schedules

[jovial jacinth]

bought a iron kit for main 2x i didnt get it why

[mental grove]

Ty

[fierce hare]

Hello, please make a ticket on #❓┃submit-a-ticket under a title "VIP store"

[jovial jacinth]

i did can u reply

[fierce hare]

I dont moderate these types of tickets. But I can assure you will get your help🙂

[jovial jacinth]

ok

[azure ocean]

When is Wipe Duo 4?

[wispy minnow]

Please refer to #📅┃wipe-schedules

[azure ocean]

ok

[wispy minnow]

😊 👍

[normal dirge]

what happend to solo/duo 1x 6# ?

rustalyer says it wipes now, the server itself has description error and isnt wiping

[naive zodiac]

Can some1 look at my ticket please

[gleaming pulsar]

They are all considered in the order they are received, please wait, you will definitely receive an answer.

[dark nebula]

Is the quad 2x down ???

[wispy minnow]

which one ?

[dark nebula]

Dosnt matter anymore server froze on me while trying to do red card and got looted

[wispy minnow]

That's unfortunate sorry to hear that it happened to you, it might have been your internet connection. If your problem persists please make a #❓┃submit-a-ticket 😊

[glacial inlet]

no issues on our end

[dark nebula]

yeah i figured might be a rust in general problem happend to couple of my buddys aswell (same problem)

[wet fern]

any ticket admin here? alo

[gentle flame]

What category?

[wet fern]

unban

[wet fern]

i open unban ticket

[timber apex]

Worst chain of servers ever. BestRust more like WORSTRUST. Fix your networking problem and get rid of your stupid invalid hits ever 2/3 shots. Worst community in terms of server stability. Absolutely disgusting

[gentle flame]

Ban Appeals are handled by Senior Admins and go in order. They won't discuss it in here so you'll have to wait until they open your ticket.

[gentle flame]

What server or are you having issues on all?

[wet fern]

thanks bro

[timber apex]

Any duo and trio i've played so far. Either rubber banding issues, either invalid shots every single time, or worse; both at the same time

[gentle flame]

Right now our Server stability is running great. Can you open a ticket under the other category and one of the mods will give you a guide that can probably detect what's going on.

[jaunty hemlock]

only had small hiccups on a 700 pop but other then that its smooth

invalids happen on every server

[timber apex]

yep i agree. But not 6 N/A's in a row

[jaunty hemlock]

thats you then and rust , rust has the worst ping compensation

[gentle flame]

https://discord.com/channels/277748656420028426/1118287481322872842

[timber apex]

I'm betting on the server providers guys. Played officials and other communities and absolutely no problem with rubber banding while jumping or getting N/A's. But anytime i come back to bestrust, the difference is noticeable. Ye, will submit ticket, hopefully it isn't useless because these servers actually ran smoothly before

[gentle flame]

Yeah, they will give you the guide you need and then we can figure out the issue.

[wise lintel]

Trio #5 down for everyone?

[wispy minnow]

Admins are aware and working on it

[gentle flame]

Use F1 client.connect trio-5.bestrustservers.com

[severe sky]

cannot acess server as is says VPN requires approval but i dont have a VPN what to do?

[spare olive]

Hi, u need to create a ticket here #❓┃submit-a-ticket and then VPN White List.

😇

[prisma summit]

Hello, can you help?

<@&513265319096221697>

[storm salmon]

hello u can create ticet in #❓┃submit-a-ticket

[open ginkgo]

Onb😭

[open ginkgo]

Ticket ain’t gon work lol waste of time

[sleek condor]

Duo #3 J15 team of 4 raiding with c4

[outer belfry]

#❓┃submit-a-ticket and report player we will look in to it

[sleek condor]

Cant send the video for another bit team8 was just walking past

But if any admins are online it should still be ongoing

[outer belfry]

You need to submit a ticket mate and we will look in to it

[sleek condor]

Apparantly its 8 people lol

Like I said cant do that yet maybe some1 else will

[glacial inlet]

Just submit a ticket, you dont need proof

[tame nest]

how do admins look into people cheating? just spectate them for 2 min and then close ticket?

[proud flicker]

How can I get a perm? ,

[sleek condor]

Admins, my ticket has been closed yet on their steam account they have 3 other friends playing rust

If they are all on the same server and they have been called out for teaming it seems pretty evident

Well apparantly they left anyway to join a new server

[rocky iris]

They look closely step by step not only spectate them everyone has his own way

[rocky iris]

You mean how to link ?

[tame nest]

bro admins he has 40 hours

he cannot play like posty and know everything

[rocky iris]

Did you do an #❓┃submit-a-ticket ?

If not do it please and select “player report”

[wispy minnow]

Posty the youtuber ?

If yes, he has been banned on other servers for cheating.

[tame nest]

hes i did and admin said he was just checking after 5 min he said we done we did not find anything and closed the ticket

[tame nest]

bro posty is not cheating lmao

[rocky iris]

Okay — if the admin didn’t find anything, there’s nothing we can do except for you recording/clipping the stuff. Evidence is always better and usually leads to success; without proof it’s hard to get someone banned.

[wispy minnow]

Also do not post in chat about the individual cheating it tips them and then they switch off ^^ always best to F7 report and discord ticket report the player😊

[tame nest]

you cant really find a person cheating if you spectate him for 5 min

[rocky iris]

How do you know that the Admin looked for 5 mins?

[tame nest]

the time stamps litterally say that

checked for 10 mins and dipped

[rocky iris]

I can’t say much about that, but as I told you in advance, evidence is always the best option. If you get killed by a player again in the future and you think they’re cheating, please clip it.

[tame nest]

smh...

[rocky iris]

I really understand your frustration. It can be very annoying if it was a cheater and you’re convinced they were actually cheating. I totally get that — but unfortunately, we can’t take action unless they show clear suspicious behavior. I hope you understand

[sharp forum]

why do yall admins keep saying to appeal my ban with EAC when im not even gamebanned yall are bricks

[hollow harbor]

If you need further assistance to speak to somome higher regarding your ban ask for someone higher up #❓┃submit-a-ticket

[calm stratus]

Why is it that the Skinbox has zero skins init?

[rocky iris]

Skinbox is unfortunately no longer available.

[calm stratus]

Why is that?

[rocky iris]

#1395014821442748528 scroll all the way up its explained there

[calm stratus]

Well i do not have access to that

[rocky iris]

To the channel ?

[quasi creek]

According to Facepunch this is no longer permitted

[minor sun]

@quasi creek

[quasi creek]

yes

[minor sun]

Can you look at the ticket

@rocky iris.

[rocky iris]

Yes

[minor sun]

türk müsün

[rocky iris]

Evet

[minor sun]

kanka ben sebepsiz yere ban yedim solo duo sunucusunda 2 kişiydik ikimizde banlandık fazla oyuncuyla oynamaktan dolayı 10dklık sunucudaydık

ticket açtım 2dk once bakmadılar hala sunucu devam ediyo banımı açarmısınız

bi bakabilicen mi

[quasi creek]

Please be patient I cannot proceed this type of ticket

[minor sun]

alr ty

server wiped 10 min ago

[dense pilot]

When is the earliest they can look?

[rocky iris]

Sebepsiz yere ban yemezsin, lütfen bekle — destek taleplerinde uzun bir sıra var.

[minor sun]

hayır sebepsiz yere yedım takımım ıkı kışılıktı ve ban sebebim takım sınırından dolayıydı

[rocky iris]

Hangi sunucuda oynadın?

[minor sun]

bestrust solo duo 2x

sunucu wipe yediği gibi oynadık ıkı kişi

10 dk oldu oynayalı sonra ban yedıkk ıkımızde

[rocky iris]

Tamam, o destek talepleriyle ilgili bir şey yapamam — onlara erişimim yok. Sadece yüksek rütbeli kişiler erişebiliyor ve erişimi olan kişi sayısı da az. Daha önce de belirttiğim gibi, liste şu anda dolu. Lütfen sabırlı ol, bir admin en kısa zamanda seninle ilgilenecektir

[minor sun]

inşallah en kısa sürede ilgilenirler çünkü dediğim gibi sunucu yenı sıfırlandı biraz keyif alarak oynamak istiyorum

[rocky iris]

Dediğim gibi, biraz sabırlı ol, mutlaka biri seninle ilgilenecektir

[minor sun]

sağol

[dense pilot]

ilgilenirde

o ilgilenene kadar adamlar silaha geçer zaten

[rocky iris]

Dediğim gibi, benim yapabileceğim bir şey yok. Her destek talebi sırayla değerlendiriliyor

[dense pilot]

tahmini ne kadar sürer

[rocky iris]

Bilmiyorum çünkü göremiyorum ve destek taleplerine erişimim yok

Steam ID’ni gönder, bakmak istiyorum

Dms

Burada değil

[tame nest]

Thank you admins for banning someone i reported finally

[sharp forum]

they just keep closing the ticket they useless

dont know what they doin

[rocky iris]

Happy to hear that :DD

[indigo sleet]

Is an admin here, someone on Trio is teaming as a 4-5 team

[glass bolt]

I NEED MODO PLZ

plzzzzzzzzzzz !!!!!!!!!!!!!

[dusk lion]

Hey, what do you need?

[wispy minnow]

W nice

[wispy minnow]

Please make a #❓┃submit-a-ticket Player report

[minor sun]

@rocky iris2 saat oldu hala cevap alamadım bakar mısın

@wispy minnowhey

[dark flame]

[minor sun]

@dark flame

i created a ticket 2 hours ago but they still havent answered

[dark flame]

If it's a ban appeal ticket, then you have to wait for a member of the ban appeal team to respond.

[rocky iris]

Now only English I just checked your steam id I have nothing to do with the ban appael ticket

[dark flame]

it is in fact a ban appeal ticket

so yea he'll have to wait x)

[rocky iris]

I also told him that the queue is really high and there’s a small amount of people doing it but yea

[dark nebula]

Pls fix dou 2x is lagging heavily

[worn ravine]

I’m very sorry for the Inconvenience please submit a ticket at #❓┃submit-a-ticket in the other section.

[quick hemlock]

why cant i see map votes anymore

[dusk lion]

The whole category?

[eternal dawn]

I used your code BESTRUST but I didnt get a kit or free case?

[dusk lion]

Did you follow all steps in #1410593865769160704 ?

[eternal dawn]

I didnt join you guys steam group

so i cant get it now?

[civic oak]

Why dosent it show trio 2x #7 in the map voting part no more

[rocky iris]

Bugged right now ig just wait a bit

[next fog]

I need help

there is a duo in my tugboat on solo 5

[worn ravine]

Could you please submit a ticket at #❓┃submit-a-ticket.

[dusk lion]

"Player Report", to be precise @next fog

[worn ravine]

I will be more explicit next time.

[acoustic quest]

hello everyone

[outer belfry]

Hey mate

[soft urchin]

help , i bought in-game stuff , how can i redeem them in game ?

[jaunty hemlock]

/kit and find the kit you bought

[grizzled void]

How long into wipe can you use bought kits

[full badge]

Hey is there any mods or admins on this server irs about a report i sent in, There’s teamers on the quad server

[calm forum]

hey sever is not working what is going on ?

[forest star]

can u check appeal tickets please

[quick rover]

If helis out while server restart happens does it despawn after restart

[storm salmon]

If it ban appeal u need wait mb 2 days

[storm salmon]

I think no bc cargo don't despawn

[storm salmon]

Be patient admin work on ur ticket

[forest star]

Thats crazy

[storm salmon]

We have a small number of administrators ho check ban appeal

[sudden wing]

can someone check my ticket

[storm salmon]

Hello be patient we work on it

[sudden wing]

when i will get answe?

[raw ingot]

Asking for a reply on a ticket usually only extends the handling time

[storm salmon]

Ur ticket about ban appel?

[sudden wing]

yes

[grizzled void]

Anyone got an answer for me?

[jaunty hemlock]

which one?

they all have a different timer

[grizzled void]

Ohh okay well the problem is idk what one I want because it doesn’t say the timer in the description

Is there a list anywhere?

[jaunty hemlock]

its way to long for me to send it here look at the kits and i can tell your their timer. They start from 2h

[manic chasm]

if im not wrong when you click the button to use the kit it should say on the chat how much is left, if im not wrong yeah

[storm salmon]

U need wait mb 1 day mb 2

[jaunty hemlock]

only if you bought it

[storm salmon]

[grizzled void]

It doesn’t say unless you own

[manic chasm]

oh

[grizzled void]

Any chance you could dm me the times it would be super helpful

[manic chasm]

@jaunty hemlock

[jaunty hemlock]

fs

[sudden wing]

wipe will be end what do you mean?

[jaunty hemlock]

sent

[storm salmon]

We have a small number of administrators ho check ban appeal

[sudden wing]

maybe dont give ban for no reason?

[storm salmon]

95+% are correct

U need wait if ban for no reason u get unban

[raw ingot]

What was the ban reason

[raw ingot]

Less than 1% of manual bans are false bans

[dusk lion]

No. way.

Malougie...

[raw ingot]

Whut

[dusk lion]

Such a legend

Why did u leave

[raw ingot]

Dms

[alpine vale]

hi, any idea when my ban appeal will be looked into? Appealed quite some time ago

[dusk lion]

Hey, we don't have a large ban appeal team, so it may take a while. Sorry for the inconvenience.

[alpine vale]

All good thanks for the answer

[sudden wing]

evading ban

[storm salmon]

2+days

mb

[topaz citrus]

hi

[raw ingot]

Well then it's probably not "no reason"

[raw ingot]

Hey 👋

[short venture]

where can i see the ip from duo-2x-5

[raw ingot]

#📅┃wipe-schedules ?

[short venture]

nah

[glacial inlet]

Hello Malou 👋

[glacial inlet]

client.connect duo-2x-5.bestrustservers.com

[raw ingot]

Ello

[quartz epoch]

Hi, how can i claim my gift ?

[spare olive]

Discord kit u mean?

[spare olive]

In-game /link and then /kit

[quartz epoch]

Thanks

[spare olive]

No problem 😉

[buoyant badger]

yoo the server duo hastag 4 is down why?

[raw ingot]

#📢┃announcements

[broken basin]

Hey why im disconected of the x2 max 3 please

[raw ingot]

server provider outage

[gentle wind]

what happened to monday wipe 2x solo duo server?

its gone

[broken basin]

okay how much time for re opening server ?

[raw ingot]

prolly less than an hour

[broken basin]

okay thanks

[hybrid anvil]

wtf

[rustic valley]

What happened to Solo/Duo #5 i cannot find it anymore

[rugged niche]

can a mod dm me please as i can not appeal my ban

[quiet prism]

You were banned

[balmy badge]

anyone else got a problem with the server solo/duo#5

[wispy hinge]

The server has disappeared from my history and everything and I can’t find it

It was a solo/duo server

I just got disconnected

[gleaming pulsar]

#📢┃announcements

[rugged niche]

can a mod dm me please as i can not appeal my ban

[raw ingot]

and why cant you?

[rustic valley]

https://www.battlemetrics.com/servers/rust/23639396

Looks like Solo/Duo #5 is offline 🙁

[rugged niche]

just says i dont have permission

[wispy hinge]

How long do you reckon before back up

[rustic valley]

No clue i'm just a player no idea why its off 😄

[wispy hinge]

Same first time playing rust solo then it just booted me

[rugged niche]

i tried helping someone get a start and get a 7 day ban lol

most played server aswell

[snow nebula]

deserved

[rustic valley]

its back

[dusk lion]

Teaming 🤷

[rugged niche]

not really lol helping someone? and a 7 day ban and not just saying you cant do that

[gleaming pulsar]

I think you were punished for a specific rule violation. If you think the ban was unfair, you can file a complaint here #❓┃submit-a-ticket

[rugged niche]

i cant it says i dont have permission

[balmy badge]

theyre back down

[wispy hinge]

Jesus

[balmy badge]

couldnt stay up for 5 mins

[buoyant badger]

wtf server is down again?

[wispy hinge]

It’ll be back soon

[buoyant badger]

fr bestrust servers r crazy

[storm salmon]

Yes

[balmy badge]

its up

[sonic token]

Kicked: Suspicious Account | [ID:]xOv1sZ32k | Timeleft:Perm

[lunar lintel]

#❓┃submit-a-ticket ban appeal

[rugged niche]

cansomeone help with a ban appeal as it wont let me submit one

[outer belfry]

Have you got a ticket opened already?

[balmy badge]

nice server 3rd time in the last hour ive been kicked and your servers have crashed

[jaunty hemlock]

#📢┃announcements

[rugged niche]

wont let me at all tried everything'

[rugged niche]

got banned by giving some loot away lol

[outer belfry]

Ohh dear, have you got a ticket opened already for anything else?

[jaunty hemlock]

what was the Kick message

[rugged niche]

breaking team limit

[dusk lion]

Did you follow everything in #📜┃rules , more specifically the team section?

In the "group limit"?

[rugged niche]

yup

there was no pvp/pve advantage the guy just started and i gave him a backpack to help him and was calling it that then got banned

[dusk lion]

And you can't submit an appeal... why?

[grizzled void]

Am i able to switch teammembers if my duo is dogwater?

[rugged niche]

just says i dont have permission

[jaunty hemlock]

yes read #📜┃rules "group limit" it says what you have to do to be able to switch