#❓┃support-questions
1 messages · Page 21 of 1
Well, the HQM quarry and the excavator give 2x the amount. I think the sulfur ones might have been nerfed let me check.
@magic marlinsulfur querry is vanilla, the other quarries are 2x
Okay, thanks a lot!
any <@&513265319096221697> can help me on solo 2x #4 about a cave issue?
strange way with map to go in/out
resolved?
I'm trying to join one of your serves, but i keep getting kicked because of: "Suspicious Account". Why?
#❓┃submit-a-ticket choosing "Ban or Mute appeal"
I've had an issue with my rust, where i am unable to move whilst looting bodies/chests and also whilst in my inventory, can anyone help?
Where tf reprots?
my bad, saw it below. TYSM bro
all good I understand whatever happen to you in game is serious so anytime
One more question, can u tell me, where I can see if cheater was banned?
How to pass verification?
does anybody know how to remove the close door or open box text that pops up?
What do you mean mate 🙂
Nvm
Anyone know about the suspicious account kick? Is this something that happens frequently?
also how long does it usually take to have it reverted
help a brotha out
im not tryna push the issue too much but im trying to play with my friends
Hi , If you have any issue we will be happy to help you just you need to open a ticket in this channel you will find how to open it #❓┃submit-a-ticket
i already opened a ticket
then all you have to do is wait for the answer, it will come to you in private messages, I hope this doesn't take too long.
best rust main 2x 21.09 Hi, I have a matter. Would you be able to add our colleague WiIqu to our team oun because our leader will be back late and we have no way to add him and we don't remember the codes in the database. pls admin ❤️
@granite moth I doubt the team is doing this but you can create a Ticket #❓┃submit-a-ticket
He has already made a ticket
if the team has opened my tickets but not replied does that mean its rejected?
No, it’s awaiting their response
okay thanks bro
how long for diesel respawns?
Depends on the pop
May be 5 minutes, may be a full rust day
5-10 minutes.
thx
who can help me?
What do you need help with?
i try
Someone that speaks russian will be able to help you.
Where can I send a video of the offenders?
https://discord.com/channels/277748656420028426/1118287481322872842 Here under evidence. 🙂
Если вдруг не понял - тебе нужно сделать тикет в #❓┃submit-a-ticket, выбери "Player report". Туда же можешь прикрепить видео/фото либо другие доказательства нарушения.
я не могу прикрепить видео по 2 причинам. 1 нет нитро. 2 нет возможности залить на ютуб
Ah he cant send videos cause he doesnt have nitro?
You could try uploading them here and then send the link: streamable.com,
Or maybe say you have some videos and join a voice chat with an admin or something.
Okay if they ask you to show them you'll need to, I can't help with it sadly since I'm only a mod.
Whats it about?
2x solo they play duo
One of their Names or SteamIDs?
Обоих на 14 дней откинуло, спасибо большое за репорт!
вам большое спасибо 
Best Rust solo Only x2 is closed ?
Which one exactly? There are 7 solo x2 servers, one of them is monthly.
Admin team has been informed about this problem
me ayudan apelar ? hubo virus en mi pc me robaron mi cuenta ya cambie mis contraseñas y todo por que incluso me quitaron mis cuentas de otros juegos entre al server a jugar y me banearon puedenm ayudarme por favor
nunca he usado hack porfas
@hidden dune the best option is to try to explain your situation to the administrators via #❓┃submit-a-ticket
@dusk lion team of three people in solo/duo x2 #4, chat moderator told me to contact you
d21 square, with the green cards vending-machine
Contact me? That's weird
chat moderator username "2"
alright thanks, i'll submit one right now appreciate the help 👍
Good luck
is there a way to see stats of the current wipe and all the stats of bestrust servers ?
Hey, you can use /stats on our modded servers.
Do we have to be connected on the server or is there a command available on discord too ?
In-game only
aight ty
"unknown command top"
So good thank you
Works?
yeah perfectly
Good, sorry for the fumble at first 😅
I’m not using vpn and when I try to join a server it says “Kicked vpn requires approval”
Hi, what u need to do, is to go here #❓┃submit-a-ticket , click on "VPN Whitelist" and make a ticket.
just did that and they said I got denied and instructed me to open a ban appeal?
Is it bannable to use internet from iphone
I don't think so, but u can make a ticket #❓┃submit-a-ticket, click on ❓ Other, and write your problem in detail
This is the only thing I can help you with in this situation
I already opened the ban appeal. Should I close it and open an other appeal or should I I just leave it? thx for the help🙏
You don't have to close it, it will be reviewed anyway, try restarting your internet
I’m using mobile net like mobile data to play rust
This might be the problem, because maybe you once played on the internet or on WiFi and you had one IP address, and now you have a completely different one. In any case, they will help you in the ticket, I don't know how to solve this and I'm unlikely to be able to help, all you have to do is wait
it might be yes. Thank you so much i will wait
No problem, you welcome
Can someone check my ticket please
Whats the ticket about? Ban appeal?
Please be patient, we don't have a large amount of people in the ban appeal team. Might take some time.
I already know the out come of this… I will wait still
If I paired the server with rust+, I will get notifications for raids, or I need seismic?
Sesmic
I got perm kicked for suspicious Account. I just got the game? "You need to have a job to apply for a job" behaviour
Hey, please #❓┃submit-a-ticket "Ban or Mute appeal". This ban is sometimes given to accounts our system finds strange.
just did, but I want to play so bad :((( How long does it take, because 20 Minutes ago someone tried to raid us lol
Oh, well I really hope it will be fast. Sometimes our team is busy and can take even a day or 2.
We don't have a lot of staff in the appeal team, sorry for the inconvenience 😭
you got kicked for suspicious account whilst playing?
holy... alright i will just wait i guess. How high are the chances for it to be resolved today?
It's already very late, but there is a chance it will be today.
I was doing tunnel dwellers and my friend found his own bag when he died before. I looked in to one of the bags, ran off and boom kicked
Strange.
I agree, but the only thing to do is appeal 🙁
can any of the mods here take a look at it 😛
Only admins can sadly.
Only the appeal team can sadly.
why tho
Strange because usually it kicks you out immediately if its a suspicious account.
Yeah its usually when you're joining the server
What’s wrong?
Does it make any sense to sit in waiting room?
No
It's if you have any questions where you want to show your stream or you can't text. You can go there if you want to ask something in VC.
got it
got banned for ban evading and never played rust on another acc, and waiting for like a day for a response to my ticket
Please be patient, we don't have a large appeal team.
ok
Staff will get to tickets in the order in which they came, they're always workin to make sure things are taken care of 
i need help
Sure, how can i help ?
i´m disconnecting from the solo server #2 and it feels dead. i was at the nuclear plant and stayed inside making the cards.
can you help me get my things back please
submit a ticket at #❓┃submit-a-ticket our dedicated team will help you there.
did you submit a ticket? f7?
Just f7 or a ticket as well?
did both
then i'm sure they're working on it as soon as possible! Make sure to put as much evidence as you can (Video clips / Screenshots, etc) to help them get a solution as quickly as possible!
yea non existent support on this server
I seen no ticket for you in there
A moderate closed it and asked them to open a VIP store ticket I think
Trust me they are very supportive, they even perma ban people just by being in a discord of any kind of cheats, they don’t give af if the guys is really cheating or nah they just assume he is cheating because he was on the server. Very good staff I love it
If you have any suggestions please put them here - #1135493215374553138 ❤️
.
Can someone look into my appeal?
Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.
@smoky oracle (regarding the DM you sent me) if you https://discord.com/channels/277748656420028426/1118287481322872842 here you'll be able to initiate a ticket under "VPN Whitelist" hope that helps!
@west flume (regarding the DM you sent me) if you believe there is people teaming on a server with group limits please https://discord.com/channels/277748656420028426/1118287481322872842 here if you haven't already! - Thank you
Dear Support, I have a question, what does Ban evading mean? I mean my friend cannot access one of your servers and says that he is banned. But never played on the same server or from any other account
You were banned on another account and tried to circumvent it by using a different account
@fierce hare look my ticket please
Okay, but how if i didnt play from another account or even from another PC from my account?
@lunar lintel Can you please assist? Or how does it detect that i have played from another account?
All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.
If you believe that you have been blocked without reason or by mistake, you can always contact the appropriate section via #❓┃submit-a-ticket
Cant tell you that
Can I be banned for ban evading just because the staff thinks I gave my acc to a guy that got banned???
It's possible, but every case is unique
anyway, I've been trying to solve this problem for almost 3 days in ticket
You got answer or something was wrong?
They're always in the same conversation asking if I live with him or if I gave him the account, since I never gave him the account, much less live with him. I've been doing this for 3 days without being able to play and I want to play a wipe
Your ticket still open?
they are all processed in order of the queue so unfortunately there is nothing to do but wait. I hope you will get a solution to your issue soon
What do you mean by the queue order? If I opened the ticket 3 days ago and they respond to me two messages per day, how does this queue work? Once they respond to me once, I go to the end of the queue and have to wait all that time for another response?
hello

where i can whitelist vpn ?
Nope, not like that, but you not only one who had such cases
and vpn whitelist
i just do it
Please wait for a response, the responsible staff will help you soon.
Why were the vanilla maps increased instead of decreased?
Different players have different opinions and preferences regarding map size, so the administration is searching for the optimal option by collecting player feedback and experimenting.
You can always submit yours here https://discord.com/channels/277748656420028426/1135493215374553138
I think the opinions differ on different servers, for vanilla it should definitely be decreased, pop has been increased which is good
already made a suggestion
.spam
Is it not possible to have different map sizes for solo, solo/duo, trio etc
Yes, I saw it, it's all explained in sufficient detail and reasoned, and I also commented.
I hope it gets a response from the administration.
Of course it's possible
hi i do all the verfications and still have no kits
/link in-game
its says i need to verfi first , but i do all steps
Re-link the accounts and make sure you link the correct steam and discord
Discord Name: dehast111#0
Discord ID: 942052287285694515
He is verified...
It's fine, whatever, just re-link @narrow lintel
But make sure you're using the correct account!
can i check when does my ban expire? i know it said 1m some time ago but cant remember the date
try /auth in-game
you told /link
It's the same thing
something its bugged i guess i got 2 account after verfi
XD mb
Does it work or not?
/auth makes the game look if you verified or not you need to run that command or relog to see your kits
is there a timelimit after full wipe to claim a kit?
yes, which kit you interested about?
like the daily ones
daily guns or scrap
or the bronze kit?
2h after wipe
where can i rep cheater?
Hello, here you can report #❓┃submit-a-ticket
Ty
you can also report in game by clicking f7 and making a report and use #❓┃submit-a-ticket if you would like
so i got the bronze kit how do i use it
Hi, /kit in the game
Why is the BESTRUST code not working on RustMagic?
What is it saying?
Hi there, #1410593865769160704
You just need to follow the link and register, you don't need to enter a code separately
you do /kits in game and check what one you are able to claim
What about the daily kits that arent there?
All kits in /kit menu
The free kits are on the last page of /kit
banned for evading just because Im a friend in steam of a guy that got banned for cheating, very fair.
Hello, Ban evade Bans are automated by the system. If you disagree with the ban please make a ticket under a title "Ban Appeal" #❓┃submit-a-ticket
Depends on your ip, etc, if youve logged in on that account on your computer.
never did that, and my ip and the person in question are not the same
In any case, the administrators can only help via #❓┃submit-a-ticket . I've never encountered a ban due to having a cheater as a friend who was banned. Perhaps that wasn't the only reason.
hey can someone tell me if there is a way to see the map of the upcoming wipe? thanks
why is /link not working in game?
The winner will be the one that gets the most votes in the map poll. There's a section on Discord here.
thanks!
HELLO, I'M ON A TEAM WITH MY PARTNER AND WE'RE NOT A TEAM. CAN YOU TELL ME WHAT TO DO? THANKS
You’re not added to UI with each other?
WE HAVE DONE EVERYTHING BUT WE CAME OUT AS A TEAM
Yes we had an ussue, but its fixed now.
I did /link and it says on the daily kits that i do not have permission?
Did you check the last page among all the whales? There are free ones there.
hey, im on a trio server with a team of 3. one of us is leaving in an hour, and a friend wants to join. Can we just invite him to team when the other guy is off so we are only 3 on or do we need to make new team and chop bags n stuff
Switching teammates on the condition that:
The player is already offline and is not coming back for the wipe.
You change all codes and remove any authorizations that the player that left may have in your base.
In short, you can invite a new player to the team, but the one you exclude should not appear again.
got it thx
you welcome, have a nice wipe
also, if the guy that joins after we removed the auth of old teammate leaves the server, could we do the same to get old teammate back in the place of the guy we want to join now?
reverse it
as the rules say - no
alright thanks for making it clear
If i was to buy one of the store kits , could i redeem them straight away in game?
If it's not wipe blocked - yep.
u can ask about the cd
And also how early can i cancel the subscription?
Bc i only want it for one day
Oh, you can just choose "1 day" in the options of the store.
I sent the screenshot of how it looks in dms.
Im pretty sure thats what i got , but then it says renews in 24 hours
And says this sub cannot be cancelled
Oh, yes, you can cancel the subscription right away.
Can you send it to me in DM? Weird.
Yeah one sec
You will have to Cancel it after
Nvm after i went onto the website again it says it has cancelled lmao . Thank you anyways
Good.
Why did you leave...?
Thank you!
dm me ill tell 🙂
Nothing wrong I left the team for some personal reasons
Hope your ok mate
Ofc
@shy elbow we will miss you😭 💔
sorry i dont remeber
i was a trial mod at the same time as kipo
there were a lot of trail mods
now there is much more btw so much trials we got rn
i only remeber kipo since we talked a good amount
yeah i know we didnt have much interactions
so
we just did like 2 tickets together
we forget us all
he just want to forget us to feel less pain leaving us💔
crazy im getting gaslighted
bro how the hell you remember anas but not me wth
I'm not hacked
I was testing scam bot filter
oh alright myf lmao thought you got hacked seen deleted messages by you that bots send

Imagine lol 😂
IS IT NORMAL TO GET PERMA FOR ASSOSIATION WITH A GUY WHO WAS BANNED FOR EVADING
If you think you've been banned wrong please #❓┃submit-a-ticket "Ban Or mute appeal", but yes, its is normal, since the person who is banned for evading has been banned for something else (e.g cheating) and just decided to join on another account.
its been denied twice but
So just wait for your ban to end. The appeal team won't change their opinion.
What’s the timeframe before we can redeem raid kits after wipe ? 2 hours
Hello, Daily Raid has a 5 hours post-wipe cooldown
Trio #4 is laggin af
If you're experiencing lag - #❓┃submit-a-ticket
perma for assosiation with a guy who got banned for evading
Yeah
If you keep following him to play with a cheater😂
What's the topic of the ticket?
ETA on trio 2x #5 reboot?
Owners have been notified and are working on it. Please be patient. Your loot will be saved, might be a few minute roll back. Sorry for the inconvinience.
did trio 2x server go down?
The team is working to fix the issue.
is the timer on bps still on solo 2x 4 tommorow?
yeah
A lot of us are waiting around for Trio 2x #5 to come back up, but its been over 30 mins. This is the only NA trio server (No NA duo servers wipe today). Can I convince admins to wipe a different server with low pop, either duo or trio?
I don't think so, we'll have to wait 🙂 I was also playing it
hold on, buddy
Trio 2x 5# Has it been permanently closed?
Hi, any admin to know why am I ban from your servers when I never played on it before with 0 ban before?
Hey, you should #❓┃submit-a-ticket "Ban Or Mute Appeal". They will help you there.
I tried but got no one replying :d
Fine, thanks a lot
Duo #6 expected return?
Yep, #📢┃announcements
Can a admin look at my ticket its been open for 10 hours
What's the topic of the ticket?
False ban when i wasnt even on the game or server
So a ban appeal. Please be patient, our appeal team isn't large, might take some time. Sorry for the waiting.
when dose the solo duo trio 2x #4 eu wipe?
hello
Hello
ive got a question
Hello how are you
if ive got depeed on,by my own teammates,and they now report me for "deeping them" will anything happen? cuz after they deeped me ive got my sht back
👌
Nope, that's not a violation of our rules.
damn they must be pissed
🤣
they treathened me with this bullsht after they kicked me out of party and switched all codes 😂
and i still got the base back xd
I think thats their problem it doesnt break any rule im aware of
yall are nice,thx
they are so pissed now 😂
🤣
No problem have a good day!
I would be too man 😂
i was like... doing sht like this doesnt break any rules,but i wanted to be sure
they changed codes,kicked me out of party,out of vc and then i switched the codes again and got everything back lol,i knew their main code
Wow man they didnt know you knew the code ? 😅
damn today was something new,got deeped on by my own teammates...last time it happened to me it was like half of year ago when i had 200hours
they thought i forgot a simple combination
i forgot their second code cuz it was a stupid combination xDDDDDDDD
i cant acces 1/3 of a base that we had but im chilling
It happends they gotta be really mad at theyre selfs
yep
if you cant even deep a guy like wtf man,it takes 3 braincells to do that xd
For real ! 😂
How many hours you got now?
well bro,this was my second ever deep,and the worst one xd
1k xd,first time it happened on andy 10x with a random,he stole like 10c4 7rockets and 2 aks
but like,when i realised he aleardy left the team and took everything xd
Isnt that like really common on 10x?
deeping people or rockets?
I never played it so i dont really know
Both I guess 😂
both of them are more common xd
But Last time i saw a 10x monthly and i wondered how would it look like.
i was a lil pissed,and the 2wipes after that one,i got into a trio in that we got like 1-2k rockets and a giant base that was like 5mil metal xd
Monthly is a but too much for a 10x even a week is a lot
giant metal base xd
Oh wow
like 20-30floors with a tc somewhere in middle and loot stashed somewhere aroudn there and in top of base xd
Dang i woudlnt have that much nerves to build that
i didnt really,i was looking at them building squares for 3-4hours straight
and was pvping with l96 or bolti in that time xd
Looking at others build is the best
But only when you had to do it but theyre doing it for you
fr
ok bro,i realised,making fun of people,is fun 🤣
yk how fun is to give a glimpse of hope to someone,and then to destroy it under their nose?
😂
i dont mean in the bad way,i mean in the fun way
i said to them that imma give them the base,got them in the base,and just killed myself and blocked them on discord again 🤣
Yea i understood 😅
they are worth it
i dont feel regret on doing this ngl,and im a nice and polite guy
they pissed me off for first 30 sec when i got deeped on,at 1am
Its always fun but not when your doing it the "BAD" way
and then i realised they didnt switch the codes 🤣
i mean,they are worth it,i got deeped,and they learned their lesson now
I think you did the right thing
They would do the same thing if you did it to them first
ahh no,cuz im not that stupid to not switch the codes
They will remember that all their lifes
but im just not doing cuz im a nice guy and i like tobe in team with people and sht
if i dont like the team,im just saying,sorry but imma leave,but in a more polite way
im not that down bad to deep people
anyways bro,it was fun to chat with you,imma go play some cs2,im in team with a russian on wingman ........rip
But life woudlnt be fun like that
thats why people deep right? but im not down bad yet
I think so
they just move the base to another base-people that do the deep on properly
Okay bye good luck Bro!
thx bro,you too,it was fun chatting with u,again xd
Yes yes same here

Can someone tell me how I can find out what or if bestrust servers wipe BPs?
I’m on solo/duo/trio/quad #2
Hi if you look here https://discord.com/channels/277748656420028426/892059437492207626, you can see when the server wipes. Also, every wipe is a BP wipe 🙂
Ok cool thanks for the reply 👍
where my ticket? i can't find him
If you've created a ticket, you won't be able to see it in the server but it'll be open in the bot's DMs. If you send messages to it, it'll send messages in the ticket as well, and any responses will also be shown in the DMs.
man i am waiting for 3 days for someone to anwser my ticket
What is the topic of the appeal?
Sometimes it can take longer because it is handled by a smaller team of employees.
ok but i was playing for months and now this came why ?
There could be various reasons, more detailed help can only be provided in a ticket
what's the command to get the free kit in-game items in bestrust server after reaching XXX amount of hours?
Hey you can type "/kit" ingame
Ty
okay, it didn't work..
nothing came up
Can you please let me know which server you are currently connected to?
Bestrust solo/duo #4 | just fullwiped 27.09 09/27
Unfortunately the use of "/kits" is only availible on our modded servers
oh
<@&464827801644695552> pls check waiting room
One left, the other one is AFK 🙂
hello can i ask if there any eu will wipe soon so i get my team and play any one can help me ?
#📅┃wipe-schedules will help you
Si es así, por favor crea una solicitud de apelación en el canal de apelaciones: #❓┃submit-a-ticket . @unborn lantern
I connected discord and steam but I still can't get the discord kit. #❓┃submit-a-ticket
/link in the chat
Type /link ingame it may have help but it usualy takes 20 min to set up.
Hey, if you have any issues with kits - #❓┃submit-a-ticket choosing "VIP Store". Owners will be happy to help you.
trio 6 where is it
🙁
Yeah i think its not coming online soon.
bruh
Solo 2 is lagging af again, ty for the death
There are problems on the hosting side, we are still waiting for a solution
will server still wipe today ?
@gleaming pulsar ?
yes?
Solo #5 ?
As I said earlier, the problems are on the hosting side, the server team is working on solving the problem
sorry i thought it was for #2 only
Where is solo/duo x2 #6 ?
Where is this server hosted?
He will be wype ?
how do i get the rustmagic kit?
Hello, #1410593865769160704 , here you have a mini tutorial.
@odd remnant Was it said yesterday that the servers should be back today? Is that the case for tonight's wipe?
duo-2x-6 not wiped?
was there a map voting?
Jfc man
is duo 2x not going up
andrei3k i did everything but on their site i stands i need to make theme favorite and i did that on steam
i think it worked now:) i can do the kit
thanks alot
Good!
I don`t have that information, please be patient until a response from owners. #📢┃announcements
whos the provider?
I don`t know that.
where is my discord kit
it wont work
U need help?
how do i make a ticket for a cheater
https://discord.com/channels/277748656420028426/1118287481322872842
then select report a player
why does rustmagic code not work
Make sure you login to website , then click free coins on top that corner and follow all the prompts!
Duo 2x just crashed now ?
nvm i think the prob was from rust cuz i cant connect on other srv aswell
After the Daily restart on Trio 2x #7 nothing has respawned, no rigs, no helis, nothing. Is is just because of early hours pop or is there an issue?
На сервере solo/duo/trio/quad #3 фул вайп через 3 часа?
How long till anyone looks at a staff application?
Response times may take slightly longer than for other inquiries, as this is handled by a smaller team. Typically, it takes several days.
Thank you
you welcome 🙂
Можешь проверить здесь: #📅┃wipe-schedules
Спасибо👍
How can you report a player
best way to use #❓┃submit-a-ticket, but also you can f7 ingame
duo 5 no wipe
probably 1 more min to wipe 🤔
i didnt get the Bestrust code kit why?
What kit mate?
u get a kit if u use bestrust code
i guess you about rustmagic?
Oh, #1410593865769160704 ?
yeaa
try /rustmagic command in game chat and after find that kit in /kit
i got it now ty yall
how do i ckeck playtime
hi! you can write /playtime in game chat
how do i claim the rustmagic skin ive done the code etc
kit
Literally read 5 messages up
Try /rustmagic in-game
hi, iam currently on bestrust solo/duo #4 trying to farm some bps but my character gets heavy rubberbanding. I can't walk anywhere ? worked fine 10 minutes ago.
Hey, maybe try relogging. If it keeps happening, submit a ticket in #❓┃submit-a-ticket
If this continues for a long time and you are sure that the problem is not with your internet connection, create #❓┃submit-a-ticket, and the administrators will see how they can help.
I did relog a couple of times, didn't fix the issue. The server seems to be offline now, i can't reconnect. Thanks for the fast answer though
You can also try pressing F1 and typing perf 4 to check your ping and FPS, maybe that will show if there’s any issue.
On which server did this happen?
solo/duo #4
But I see that Solo Duo 4 is online now.
Yeah seems to be working fine again 🙂
Good to hear it’s working again! Enjoy your wipe 🙂
I play solo /duo/ trio server #2 vanila , today is wipe , will blueprints wiped too ? Thank you
If we looking what is written in #📅┃wipe-schedules then yes
EU or US?
Eu
oops thats for #2
Yes, it fullwipes every Tuesday at 15:45 CEST
where is the solo/dou 4
Was a little delay
teamers on bestrust solo only #2 hi your humilated or something and another guy wtffff
please #❓┃submit-a-ticket and admins will help you
duo 4 is down
Server back up ?
Should be
Why has my ticket not been responded to for almost 4 hours?
It's fine, too much tickets at this time every day, hope you will get answer soon
ok
.
Why guys? I didn't do anything, I was just playing normally, and suddenly this is what happened. I opened a ticket, but there has been no response for about 5 hours.
you need to create a ticket ban appeal
I did it
Hi there, thanks for your patience. All tickets are in a queue and will be reviewed in the order they were received. Ban appeals are handled by a dedicated, smaller team due to the need for careful review, so they can sometimes take a bit longer. We assure you we will get to yours as soon as possible.
thank you sir for your support
I'm quitting the server, it's too much of a mess, no one does anything, we postpone things, no one takes care of it, you'll never find someone, I'm fed up.
I've never seen so many cheaters together in my entire life on a single server
Did you make a ticket and have an admin investigate?
You're the oke thay can change that by reporting them! 😉
wow, i can see some bans for teaming up XD is it how you treat teaming up now? just asking 😛
perma bans
Depends.
I'm not sure, I think you may be right
how to use ingame /trade?
/trade username
Hey, you can use it on our modded servers (2x) by typing "/trade NICKNAME" while in TC range. You can accept or decline a trade sent to you by typing "/trade yes" or /trade no".
You need to be in your TC area (so inside your own base). Then just type in chat /trade playername with the person you want to trade with.
i did, it said the trade started but what to do after that? sorry if its obvious but im confused
So after you start the trade, you type /trade yes and then pick the item you agreed to trade with him. and click accept
Let me know if it worked.
worked tysm
glad it worked, enjoy your wipe.
Will u for god sake wipe the bps on monthlies this time?
We will see, if you have any suggestions - #1135493215374553138 , owners usually decide on changes based on player opinions in there.
Why guys? I didn't do anything, I was just playing normally, and suddenly this is what happened. I opened a ticket, but there has been no response for about 1 day.
i got ban for sus acc cuz im using my friend acc , so if i bought rust in new acc , there will be no ban?
This don’t make sense
wdym? im not cheating
“Why guys” why what
chill pookie
Your Literally asking if you can ban evade
no im not cuz when i did appeal , they responded buy rust in new acc
So why are you asking
why are y so mad?
You literally just got the answer to the question
so ? what makes y mad?
im dumb so? anything else pookie?
thank god ur not an admin and y will never become one 🤣🤣
Please Wipe Bestrust Main 2x weekly on force ❤️ <@&513265319096221697>
WHITELIST
VPN issues?
yes
Please #❓┃submit-a-ticket
It works well, probably miss something?
Then I'll try again.
You must get answer in pm from bot as ticket open, and wait for response from team
How long will it take for me to know that I have the VPN whitelist?
After I finish answering the question.
You got ur answer then asked the same question your dumb
I’m not trying to become one either
Usually few hours
how to report a staff member for not knowing how to mod correctly lmfao
chat mod* my bad not mod
#❓┃submit-a-ticket , admins will help about that situation
you welcome 🙂
got and evadin ban in less then 2 min
Please #❓┃submit-a-ticket for ban appeal
did
All that remains is to wait for an answer; the team of administrators is dealing with these issues.
How long does this take?
Guys
It may take several hours, these issues are handled by administrators.
Guys, there's a force wipe coming up. I wanted to know if there's already a map preview for certain servers, and if there are some, where can i actually see them?
Jesus so no game time todayt
they will be here who win the vote
alright, thanks!
As I am understanding it correctly, the force wipe will be at 8 PM CEST as example. But the server im playing in duo 2x will be wiping at 3:45PM Cest
Will the Map still be the same, or will they be a map change again?
guys is duo #6 NA or EU?
Hey, NA.
how to create a ticket?
Hey, #❓┃submit-a-ticket
@magic arrow server didnt work
<@&513265319096221697> <@&1307830272636751872> <@&464827801644695552> <@&1278279734500917290>
What’s up mate ?
What error are you getting?
duo 2x is down
when i connect
it always disconnect
Is there an error?
Is it all servers or just the one?
all servers
You need to #❓┃submit-a-ticket mate
Some servers are currently offline right now due to a host issue! They are working to resolve it!
Servers are coming up !
The servers that went offline are back on!
Try to reconnect, back online!
quad 2x is lagging sooo intensely
What is the cooldown on diamond and extreme kits after wipe and after i use it
Can someone answer wtf
I gotchu this is in seconds
"Post wipe cooldowns (kit name | seconds)": {
"Iron": 7200,
"silver": 7200,
"Bronze": 7200,
"gold": 12000,
"diamond": 12000,
"starter": 600,
"build": 600,
"Discord": 18000,
"nitro": 36000,
"rustmagic": 36000,
"Daily Resources": 7200,
"Daily Resources Plus": 7200,
"Daily Ammo": 7200,
"Daily Ammo Plus": 7200,
"Daily Weapons": 7200,
"Daily Weapons Plus": 7200,
"Daily Raid": 18000,
"Daily Gambling": 7200,
"Daily Tea": 7200,
"Daily Tools": 7200,
"Daily Construction": 7200,
"Daily Electrical": 7200,
"Daily Armor": 7200,
"Daily Armor Plus": 7200,
"Daily Supply Drop": 7200,
"Daily Supply Plus": 7200,
"Daily Food": 7200,
"Daily Raid Plus": 18000,
"Daily Raid Extreme": 18000,
"Daily Construction Plus": 7200,
"Daily Construction Extreme": 7200,
"Daily Ammo Extreme": 7200,
"Daily Components Plus": 7200,
"Daily Components Extreme": 7200,
"Daily Weapon Extreme": 18000,
"Daily Resources Extreme": 7200,
"Daily Gambling Plus": 12000,
"Daily Gambling Extreme": 12000,
"Daily Scrap Extreme": 7200,
"Daily Tea Plus": 7200,
"Daily Tea Extreme": 7200,
"Daily Armor Extreme": 7200,
"Daily Supply Drop Extreme": 18000,
"Daily Meds": 7200,
"Daily Components": 7200,
"Daily Scrap": 7200,
"Daily Scrap Plus": 7200,
"rookie": 1800,
"regular": 3600,
"loyal": 5400,
"god": 39000,
"demigod": 12000,
"Champion": 12000,
"Legend": 32000,
"Elite": 12000,
"warrior": 10000
},
so diamond is 3/12 hours and extreme kits vary!
sorry 3 1/2 hours*
just bought daily weapons how do i claim ingame
/kit
tried
Is force wipe wiping bp’s on solo/duo/trio/quad #4?
You can find #📅┃wipe-schedules here
Are there any admins currently doing tickets? I’ve got one that’s fairly important. Thanks
All admins who online at this moment doint tickets at this moment 🙂
Thanks brother
It's just that sometimes there are a lot of them and the answers come in the order of the queue.
Understandable, just thought I’d ask the question as mine is kind of time restricted to a certain degree
I hope you get a reply soon.
Quick question, what time does map voting end today?
I'm not ready to answer with 100% certainty, but I assume it was shortly before the wipe, as is usually the case on rust servers.
Ok thanks man
you welcome, have a nice day 🙂
@wide helm15 min and problem resolved 
What can I say, BestRust staff doing gods work 😛
Not my question
Does force wipe wipe bps and everything or no?
It depends on what server but if it says full wipe my understanding is yes bps wipe
ok thanks mate
No problem we are always here for you if you need help
I have a question, if I wipe the server x2 now at 3:45 and then at 8:00 is it a full wipe?
Every wipe is a fullwipe according to https://discord.com/channels/277748656420028426/892059437492207626, however forcewipe is today in 6 hours. Lmk if you have any more questions 🙂
I can’t connect to duo 2x, what is problems guys?
you got some error?
Just disconnected without words
Quad 2x wipes in 45 mins, will it wipe again at force?
you can create #❓┃submit-a-ticket and admins will try to help you with it
Yes all servers are wiping on force wipe
Does the servers wipe again? Around 8pm on forcewipe
ye
I never play on servers in the month, can you tell me if the servers last long with a lot of people inside ? For example the Monthly Trio ?
all servers die after 2 days
Hey, if you have any suggestions on how to improve this - #1135493215374553138 . Owners often check them and apply changes depending on player opinions.
nothing coms up
how do i report someone?
Hey! #❓┃submit-a-ticket "Player Report" or use F7 in-game!
im playing on @wicked kernel but i cant redeem kit why is that?
what it the command to close a ticket even?
do
Then you was on a vanilla server
The command is /kits but if the command does not work you are playing vanilla
How can I be unblocked?
Wdym unblocked
How can unblock in duo server
Are you ban from server?
Are you still able to play rust or not
No, server kick me
So you are only ban from duo server?
No, all server best rust
Are you ban from official servers
No
Ok #❓┃submit-a-ticket And make a ticket for unban appeal and a staff member would get to it
Although anti cheat bans are done by the game itself
Thx
No problem
Staff check my answer in ticket support system chat?
Please be patient. Our appeal team isn't large, so it might take a while
Direct messages
Guys where is the trio 2x-5 🙁
client.connect trio-2x-5.bestrustservers.com
thank you
HEY all how do i purchase the 1 euro pack?
In store
https://store.bestrustservers.com/#
When will support respond?
They will respond as soon as they take your ticket, please be patient
All servers will wipe in 50 minutes ?
yes
with the force wipe, will there be a new map too on the servers?
Even though we voted for a map, will there be another map then?
Servers that are not in the Bestrust map voting category will have the same map.
and the ones that are in the map voting?
map resulting from the vote
does all servers wipe now on force?
is it force wiping rn
Rust Update is out!! Restart steam!
IS QUAD WEEKLY 4 OFFLINE ?
Yes, you have to play on a different server
client.connect quad-2x-1.bestrustservers.com
is trio weekly offline??
yes
not coming online?
tomorrow
wow
hey i need some help with a tiket i dont know how to make one and i need to cancel a subscription
hi, can someone help what is going on here? client.connect trio-2x-4.bestrustservers.com
Go to #❓┃submit-a-ticket
"Kicked: Suspiscious Account", can anyone help me with this?
Hey, #❓┃submit-a-ticket "Ban or Mute Appeal"
done
So now you wait 🙂
how long is the wait, over an hour has passed already
I applied for the developer role but still haven't received any response. @dusk lion
Hey, please be patient, those are reviewed by 1 person only. Might take a while.
Might be a day, since the appeal team is a bit busy lately.
I have been waiting for almost 5-6 days
That's unusual, but I don't think anything is wrong, just taking some time.
can you reach out to your head admins for me so they can expedite the situation a little
I will ask about it.
Just follow the steps in #1410593865769160704 , and if something is wrong #❓┃submit-a-ticket "Other".
i did everything giving cases or skins?
What do you mean? You did everything, you should have the rewards listed.
site is giving cases brother i did ask this
after completeing the Steps on the website you open the crates and are awarded the skins.
why did i get banned from the server connect 185.172.175.19:28015 for no reason?
if i buy a kit off the website, is it a one time charge or does is it like a auto renew
Auto renews
What was the message that popped up
Yeah if you purchase something and don't want to continue it just cancel the subscription!
okie dokie thank you
Hello, can someone please tell me if the giant excavator on modded servers gives 2x the resources or the same as small quarries?
I got banned when i played in this server for 2-3 hours with bow and other primitive sht- L server
If you get wrong ban you can always #❓┃submit-a-ticket
yh i did make a ticket and they said im cheating somehow lmao. the thing is i can join every single official and premium server
Being able to join servers does not matter. Admins do not ban without evidence.
ofc they do. 59k ppl got banned u say all of them are 100% cheating ?
show me mine then
Evidence isnt shown because it would help you avoid us.
yall closed my ticket whitout showing me anything
You wouldnt Show us your cheat either cuz it helps us
my cheat ??????
He’s on loading
Seen him on his main account cheating he showed me on discord

this is going no where talking with branless ppl like you
People like me?????!??!?
You the one banned twin not me
Youre right. That ban isnt going anywhere
😂
can ı ask somethıng
Of course u can
will u gonna add to fragmendts ond the dıamond kit?
Fragments for Workbench?
yeah
I can’t say it, you can make ticket there #❓┃submit-a-ticket , and then ”Vip Store“
No problem, you welcome
bro this server randomly bans people for " sus profile " XD so crazy
Totally logical, get's rid of a lot of cheaters before they can do anything bad.
my friend with 1k+ hours got banned for " sus profile "
If you were banned like that - #❓┃submit-a-ticket "Ban Or Mute Appeal"
Then i would reconsider playing with him.
@regal tusk when u get the chance add me back please bro
You'll get an answer sooner or later. :)
Thanks bro it's about my application I've been accepted but I swear my discord is cursed is keeps saying I need to add him I add him and then it says it again 😂🤷♂️
@glacial inlet servers seem to be being ddosed again
yeah, there are 2.5 Tb/s attacks, but the host is working on it
sorry about it
Dang that is wild
This takes a little longer than other requests as they are processed by a small team of staff.
I hope you will receive an answer soon.
tysm for the info
you welcome 🙂
hello my friend has a ban on Best Rust but he didn't cheat. He had an account from a friend, but someone else used that account and cheated on it. Now my friend has a new account but can't play Best Rust. Is it possible to unban his new account? Username jakovhalir
He needs to create a ban appeal #❓┃submit-a-ticket
You can’t appeal for your friend
Ok
when does bps wipe on solo/duo 2x?
i need help with my ticket nobody is replying
They will definitely reply to you, please be patient
Trio 2x server is lagging like crazy
If you're experiencing lag - #❓┃submit-a-ticket "Other".
How long did it take you to get a reply from the master bro I haven't had a reply in a few days
Hm, idk, 1-2 weeks
How do i create ticket to get unbanned for suspicios acc?
please submit a ticket here https://discord.com/channels/277748656420028426/1118287481322872842
it shows that i already created ticket but i dont see it and idk what to do with that bot
check ur dms
its only bot ticket suport
bujt its like bot i answered all his questions and nothing happens
Send me some screenshots please
sure
u nned wait
admin answer u
haraso
duo 2x 2 76561199336131236 player chater
Create a ticket under "Player Report" here https://discord.com/channels/277748656420028426/1118287481322872842 please.
what will be map for client.connect quad-2x-2.bestrustservers.com ??
Im not going to lie instant despawn is good for performance but it ruins raids ppl can just despawn all their loot
Only useless items despawn fast
good to know
can any1 admin check maybe not on duo 2x??? he s to aware of everything and only double hs cmon..
Just #❓┃submit-a-ticket "Player Report" or use F7 in-game.
а есть ли рейты на1 дизель на биг карике?
Не уверен, спроси в сч.
why dont use discord kit in game ?
Did you /link your account with discord in game chat ?
is there any higher mod revieving apps?
Hello, could you clarify what you mean?
am yea sec
he means if there is anyone reviewing staff apps at the moment
ticket
no i mean tickets
Ban appeals?
yes
oh
@manic chasm yeah thats why i was asking
yea
grrr
i mean who has acces to them like mods can do ban appeals or only admins can do them?
Only ban appeal team
oh okey
but is there anyone online i made mine 6hours or 7 ago
Ban appeals can take pretty long
There is only a few of them so please be patient. In some cases you can even count in days
how long?
i mean point is that some random reported me for legit no reason and i got banned for suspicious account
If youre unlucky 2-3 days. But its rarely the case
damn can u ask sm1 to do my appeal or can u do it idk pc check what ever u do for appeal
Please be patient your ticket will get looked at, I believe they do them the order they come in
Dm me
okey deal
ye i did I
is trio #5 US?
#📅┃wipe-schedules Trio #5 US IP: connect 205.178.168.34:28010
You get a US and an EU one ^^
what to do about lost kit if it is universal?
Open a #❓┃submit-a-ticket for further assistance, I hope that your problem gets resolved :)
What do you mean by lost kit? Lost in battle, disappeared, etc?
as in no acces on quad 2x even tho i have it on trios duos and solo
Did the post-wipe cooldown end?
it just says no permission, how do i see what kind of vip i have? cant see it on website
no i have it on solo and duo aswell
Then yeah, you would need to #❓┃submit-a-ticket "VIP Store". Something must be wrong.
up in 1-2 min
And for duo x2 ?
Why does everything disspawn so quickly and any dropped or thrown spear instantly disappears after touching the ground or a body?
Where are the solo servers?🥺
@desert trout #❓┃submit-a-ticket раздел ban appeal
The wipe has arrived. We are going to join the server with my friend now. Could you please look into the ticket?
last week there was a Solo server Wipe at 12:45 , where did it go -.-?
Pretty sure it's a bug
if you asked about vanilla answer here #1271209104467038330 message
and current #📅┃wipe-schedules
When will the voting of the event end?
There’s no exact date, it will end once enough votes are collected
When will the voting of the event end?
Okay
is the webste buged?
Normally Not why ?
when does solo/duo #2 wipe`´?
#📅┃wipe-schedules pls look here for any Information about wipe
ye but on the website it says, wipe is in 1h
lags solo/duo 2x?
If you're experiencing lags - #❓┃submit-a-ticket "Other'.
How report a cheater on server?
Hey, F7 or #❓┃submit-a-ticket "Player Report"
Got kicked for ''suspecious profile'' filled all the stuff in but not sure what happens now lol
am i supposed to make a ticket myself or do i get dm'd
Hi, make a ticket here #❓┃submit-a-ticket , under Ban or Mute appeal
i did and it got closed lol
Make again, if doesn’t work, dm me
aight bet
fire name ngl, EYO Smoke its me its me
i might be autistic
it says i got a ticket but nowhere to be seen
You won't see your ticket, but your ticket will be worked on and you will receive a message in the Bestrust bot
Might take up to a day or two, our appeal team isn't large. Sorry for the waiting.
how come my vpn appeal ticket gets instantly closed with the reason make a ban appeal? mods a bit autistic?
nah appareantly they can only see tickets
any admin can check me ticket i wait like 2 days..
They are all considered in turn.
The Admins will answer you if they have the time i hope u can understand it
мне пишет что мой аккаунт подозрительный хотя я зашел впервые, что мне делать
#❓┃submit-a-ticket в разделе Ban appeal