#Full system crash in Mordhau

12 messages · Page 1 of 1 (latest)

tiny talon
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I'm trying to diagnose an issue with my computer at the moment that for some reason ONLY occurs in mordhau, I wanted to try finding out if theres anything I could test for graphics wise I.E if Mordhau uses some technologies that other games don't typically make use of, I don't think it's an issue with my CPU as I've been running one of the biggest rimworld games I've ever had recently and thats chewing up my CPU like nobodies business, I also play dark and darker regularly with no recent drop in performance.

To be clear, when this happens, typically it starts with Mordhau crashing, then shortly after the rest of my system will stop responding or changing in any way, completely frozen, which on restart, I get a system startup error that requires entering BIOS, exiting then restarting, everything after that point is normal operation UNLESS of course I play Mordhau, which I can go at for around 20 minutes to 2 hours without it happening, but it will happen, only time it hasn't was last night on reinstall to my C drive instead of my usual game drive, and frankly I think that was luck, as it just happened before I wrote this.

Other than mentioned above, I have run stress tests using 3Dmark, I have cleared the cache and run a full diagnostic on both SSD's, any potentially problem drives have been removed, I have also lowered all of my hardware closer to base clock, though they have always been kept within relatively low and safe limits of what the manufacturer makes clear is a highest recommended limit.

I have also scoured my Event Viewer logs and it never seems to leave any obvious traces of what's happened, which I suppose makes sense for a sudden system failure.

And to re-iterate, normally I would deal with these things myself, the ONLY reason I am asking here as Mordhau is the only piece of software this happens with.

fiery cypress
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How long has this been happening?
Have you recently upgraded any hardware in your computer that coincides with these stability issues?
Have you recently upgraded drivers like GPU and such?

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I noticed you had mentioned overclocking and reduction in clocks - I would be hesitant to blame that here for these stability issues if other games work though. Have you tried a memtest on all of your RAM modules to see if there is a prob with one of the sticks?

whole crystal
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Sounds like a ram issue to me tbh

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The randomness of it and the fact that mordhau is causing it. Previous experiences like this generally end up leading to ram.

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I would recommend doing a memtest as he stated above.

tiny talon
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but as recommended I'll run memtest probably when I go to bed as it's not affecting regular usage

whole crystal
tiny talon
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Welp, ran memtest86 and I got zero errors at all, I was starting to think it was, so I'm kind of surprised tbh

fiery cypress
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Sorry been away a few days - If memtest is checking out and the DIMMs are all seemingly fine maybe it is something specific to this game config on your machine. Do you use Nvidia Control Panel or AMD Radeon Settings or something of the like to modify 3d settings to add extra sharpness or buffering frames to Mordhau in particular outside of the game engine config?

Nvidia Control Panel > 3d Settings > Manage 3d Settings > Global Settings / Program Settings

check both global as well as program specific (scoped to mordhau) to see if anything is toggled on that is not default (default should be something like "Use Global Settings") This may be a potential reason one specific game is way more perf-heavy than a similar one on the same engine.

It may also be useful to check to see if the game is actually committing crash logs when this happens as it might help to point out a clue
AppData\Local\Mordhau\Saved\Crashes

fiery cypress