#feedback-suggestions
1 messages · Page 26 of 1
Hey, @gaunt hill
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
boost-4-rewards, what's the rewards i get?
Use #support for questions
Nah ur Alr mate
US/EU Small Maps: Get rid of excavator as it attracts zergs playing out of team. Spawn stuff like the oasis instead.
their vanilla maps....
They are custom
okay ill rephrase, their vanilla servers
I don’t think that is an issue but an admin will know
if you take out a monument if removes the Vanilla from vanilla server
A 2x Vanilla Weekly server:
The current 2x Vanillas is a blast to play. The pop stays from 500+ wipeday to 300-200 the rest of the days. That is pretty healthy for a 2x with a 3/4 day wipe cycle. You guys think a 2x Vanilla Weekly would pop off?
give us a au long server please 🙏
small qol improvement > add /mini and /comps short for /minicopter and /components commands on 10x eu
can we remove or lower this stupid timer on spawning in minis its so fuckin annoying
It's there to prevent people spamming them in, considering you're playing on a 10x scrap isn't an issue & points are relatively easy to get aswell.
i know its the fact its a 5 min timer when it only needs to be 2 mins or somet
its just doin ma tits in
Lowering it however, sure that's something management could look into if they feel it could be good
maybe lowering it by a minute or 2
id be happy with that
for things like oil rig, if you die on impact or die out the mini i want to be able to go straight back but i gotta wait that timer out till i can get a mini going again
Yeah I thought it was annoying aswell ngl lol
Wouldn't it feel like a deathmatch arena at that point ?
No
Can /outpost anyway and buy one very quickly, depends on map rng if that’s worth doin though
And it’s a 10x, it’s meant to feel arcadey
If you're eac banned there's nothing we can do
But I play without cheats, what should I do?
I can log in to other servers, but on yours it says that the server is banned from anticheat
Those bans are not cheat related
it's like something sketchy happend and the server protect itself, the bans last only a few minutes usualy
could be network issues or anything
I'll be banned, right?
^
thank for support
add chickens back to vanilla servers🥺
🐔
add chickens back to vanilla servers
please
sorry i forgot i said it today already
auto mute ppl for 1 min if they call ppl out for cheating. will make ur job alot easier
its 10 min but mods need to see it and act on it if the playing
why did I just get kicked off the server for Timed out and get into the queue? Although my interest is fine, are you doing this on purpose?
ADD A PVP MAZE TO 10x SERVERS

we want more events plzzzz
Might do one tonight if I'm home
u got something like shopfronts, in general a pvp event
shopfronts? 👀
yeee
What you mean?
shopfronts all around and no walls you mean or?
Yeah I'll look at it, can't promise anything though but I appreciate the suggestions
I am trying to do more events now that I'm back
Np man
bro dont know about the shopfront fcs
I do not
Please keep #feedback-suggestions to only feedback or suggestions to any of the Rustoria servers. You can head to #support and ask for help there. 
Rustoria 2x EU - barrels/crates have random loot since force, commands arent working, /clan aint here since force either.
/clan is not a command on our 2x
it's a vanilla 2x not a modded 2x
it was there for a year... good thing yall removed it at february force xD
The server didn't recieved any update in february force
okay np, talked to admin on support. can u check #support
Btw I checked your game history
if you didn't played rustoria 2x before january this year, you did play a lot of other 2x
you might refer to another server
WHY NOT HAVE IT AUTOMATED
Some things are some stuff ain’t
add reciclers on fishing village and oil on rustoria offical servers
Not a fan of this, already easy enough to get scrap fishing and it's a safe zone. Too many recyclers removes all the risk of recycling and would make it super easy to avoid PvP - leading to PvPers getting bored and servers dying quickly.
Safe zone recyclers suck. Im still waiting for the update that removes recyclers from outpost
Agree
Add chickens back to vanilla servers
Subject: Suggestion for adjusting bot movement in Aimtrain target mode (UKN)
I want to suggest a tweak or new option for the Aimtrain target mode. I've noticed that the bots tend to spam crouch and move sporadically, which makes it harder to develop a consistent training routine. When practicing, it really helps to have predictable behavior so you can focus on perfecting your aim, tracking, and recoil control.
My rationale and some supporting research:
Some foundational motor learning studies (like Shea and Morgan's work from 1979 regarding enhanced skill acquisition) suggest that a predictable environment can boost early skill development. Newer research offers more nuance but these studies laid the groundwork by showing that consistency helps in building strong fundamentals.
I'm not saying to remove dynamic movements entirely. It would be great to have an option to adjust the frequency of spam crouching and random turns made by the bots. An on/off toggle like the ones for bots dying, infinite ammo, and showing the recoil UI would also work great. This would allow players (especially those starting out) to train with more repeatable patterns. Later on, you could gradually introduce more variability to better mimic in game situations.
I believe offering a more adjustable target mode would benefit a wide range of players by letting them focus on building their core skills before adapting to more unpredictable scenarios.
Kind regards,
Tome
@dreamy harness
Kick/block new, low level accounts from joining vanilla servers
wont happen
add chickens back to vanilla servers!
don’t add chickens to vanilla servers
When you have custom made server why put a shit underwater labs?
its just combined outpost rest is all procgen maps
Thanks for the feedback, I'll note this done 🙂
Adding a PVP Maze to 10x severs!
For the RTG / UKN server
Add targets that move in and out of barricades that do various types of peaks (jiggle peaking / jump peaking ect.)
to help make crosshair placement more accurate.
Maybe add some sort of thing that makes the moving targets move more like experienced players because the one that is currently in isnt great as it shows super basic and default movement and not what real players actually do
rustoria premium pls
add chickens back to vanilla servers!
Wait, chickens are gone?
Dear admin, please add chickens back to vanilla servers (US Main/ US Mondays). I think they are really cool and one time I saw a full metal die to one when I was new to Rust. Thank you admin.
This kind of advertisement is not welcomed here
Better tick rate, it currently sits around 20-30 which is horrible (although tbf its the same for most popular server) I think if you could have at least some servers at 50-60 the pvp would be way better. Btw to see the tickrate/fps of servers you can go look on rust io
20-30 is really good tick rate for rust (for a server with pop)
i believe i have a suggestion
REPUTABLE ONLY VC PLEASEEE 
What would that be?
reputable only vc !!
Why rustoria donde have a solo server
Is very good server and full pop
rustoria eu main is so sucks
only bad server on rustoria eu main
all server good conditon, but another so bad
plz pix it
everyone point out this problem.
no vip players disadvengate cause server issue
u know what?
Plz quikly fix this problem before rustoria server player left forerver
English?
korean
pls add 5 mins reconnect protect thx <@&274971100184576010>
And that still stands 
My suggestion: add chickens back to us main
Are rustoria server going premium feature on 06/03?
make Rustoria EU MAIN premium server on 06/03
Dedicated player voice call
main servers should really be 4750 in map size i think
free up chickens
What if Rustoria added a bot that vets Steam accounts to help avoid cheaters and high-risk players? It could show playtime, bans, and account legitimacy, giving a risk score to make LFG safer. Thoughts?
#rtg-ukn #looking-for-group to mate
Hardware is fine, Its a facepunch bug what makes server lag (memory leaks)
EE clan uses a system like this. But a person could have high hours no bans and still be using mouse scripts undetected. So it would come up with a high safety score but still get you team banned. You'd still have to do other checks manually.
The other thing is more people are advertising for their group rather then people looking for a group so you could join a group and the person who posted it is squeaky clean but other members in their team are not
But what would be very cool is if there was a website that server owners could connect to their ban text file that would publicly show players bans across servers on the database. Could be useful for repeat offenders for both players and server admins
❤️
br mondays
how long does ban appeals usually take to be responded to
Typically it can take up to 1-3 business days, but we try to respond as soon as possible, so it may even be sooner than that!
sounds good and thank you. was solo and get invited by a clan so they wouldnt kill me but i never played with them.... apparently they were cheating and i got caught up in the crossfire lol @vernal cloak
sorry for late response, i played a lot last year before peak summer season, till july 3rd i played i believe. And then after new year rustoria's 2x EU got revieved again as pre that force the wipe pop was 40 🙂 not enjoyable
Implement Premium tag on Rustoria Main Servers.
Premium server plz
as of right now there is no news to share regarding a rustoria premium server.

BRO do a premium server cmon wtf
This
e
need premium server for all rustoria server it will bring the quality of gameplay up to next level....
plz, don't forget to add chickens to x10 EU server, because this is huge content with them in the new patch
nah
just 1 for each region tho
need premium server for all rustoria server it will bring the quality of gameplay up to next level....
Convert US low pop and EU low pop to regular premium servers
not gonna happen until they review how premium servers perform
just to be clear au is not asia right? bec why new server connect link has asia in it when it is located in australia?
Australia is in the SEA (South East Asia) Region, so it's likely based on where the server box itself is located :p
if u want to meet chinese, koreans and japenese its the best server
We have no solo servers. Are you sure you are referring to a Rustoria server?
Increase Slots EU Long, 350 people in queue lmao
extend sea long pls
!slots
Hey, @half zinc
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
Why dont u have solo servers 😦
Pls up the pop US Long pls
where i can repot about cheater?
!ticket
Hey, @tough raft
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Fix ur serber, we pay good money for VIP and get DC'd!
Add queue protection. Shameful for a server that has so many people regularly to not have queue protection.
Not planned at all, you can refer to #announcements message
Please make a #network-support-old ticket if you get disconnected for network related reasons
please head to #general as this is a #feedback-suggestions channel only, not meant for discussion 🙂
@trashy @harsh cloud add chickens to x10, there are no chickens on the server, half of new content doesnt work coz of that, also need to adjust "x" for wheat and flowers, it only x1 gathering
Forwarded to devs
Farmbot
Please keep #feedback-suggestions free of messages that aren't suggestions or feedback.
My entire team got DC'd crossing into a square and got tossed back in queue so I suggest having that not happen
6+ people
That's a facepunch related issue i would submit a bug report to them
Hey, @mortal hawk
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
Why u cant rejoin a server after being kicked from it without waiting 200 people queue.
you can
you just need Qskip
oh yea i forgot to buy qskip but here is the thing. YOU CANT BUY IT FROM MY COUNTRY. And greedy ass admins deleted 5 min comeback function to get more money from qskip
its not greedy if its for a reason ( it would make q way longer + cause other issues thats why the didnt enable it )
so yeah just kick players without it
the dont kick players lol unless you break rules
and use #support this is a feedback channel
Server de xitado só falta. Os cara pode voar que não toma ban. Server lixo
please make a US premium server
Please don't type commands in this text channel. Its sole purpose is for people to type their feedback or suggestions.
Can we add chickens back to the 5x No BP servers? I wanna make some pies. 🙂
guys how i do i report cheater on discord?
!report
Hey, @teal rain
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!suggest
You can just type your suggestion in here
Make 2x Eu Vanilla wipe weekly maybe ? would be interesting to try, instead of 8 wipe a month just 4. Want to hear some feedback from other 2x EU players
Increase the EU low pop max pop to 200
server feels kinda empty with 150 and theres always queue
It's the purpose of a low pop ? the next step would be small
!report
Hey, @cedar holly
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Dear admins, why are you ignoring the x10 server? The last update totally does not function on it, there are no chickens, so its impossible to get eggs and impossible to make any new pies, wheat gathering x1 instead of x10, flower gathering has the same problem and the second problem is that there is no seed when you gather it, so you cant grow them. Also, there is no uncraftable metal armor plates that must be in green boxes and higher. It`s kinda easy fixes that won't take much time. @shrewd pulsar @grand crown @harsh cloud @trim galleon
We've now added chickens to the modded servers, we'll discuss internally regarding the other points
I was contacted on Steam by a person who is provided to employees or the administrator of the server Rustoria, she allegedly promotes her skin in twich drops, sends phishing links on your behalf
!scam
Hey, @loud yacht
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
tnx
can there be a conversation about adjust the amount of boom you get from all crates on the 5x trio server? really believe that one of the reasons for low pop is because of the constant offlines that happen due to getting so much boom just from regular crates. ppl get offlined so quick and leave. i get offlining is apart of rust and that is what it is but if you adjusted the boom spawn rates in crates themselves and ppl had to farm sulfur for their boom i really think it would help
say
I second this
bigger maps for 10x and 5x EU server
fix you fucking servers
eu small
where is the servers located at nigeria or kenya
potato service
This is a feedback channel. Not a general as thats locked for a reason kids
yes one of our teammates but doesnt make sens why the rest of the team cant get on
mighty mike dont call me kid ima paying rustoria customer
😉
You pay for Q skip not extra privileges so just wait
wow mike chill
kinda weird that some people are allowed to play and others not tho
thats what i mean
honestly rustoria biggest rust server. Cant fkn handle 175 pop server
can we pls get update
this q better go fast
if I lost my loot to other players who could play while I couldn't connect, I'm expecting a rewipe honestly. not fair for some to be able to play while others can't cuz servers shitting
fax
<@&274971100184576010> small should be rewiped. some people could play and others couldn't, because of server shitting itself some people unfairly lost their loot and start
@summer oasis are you sure that some ppl could play?
yep
@summer oasis sad
@dreamy harness what weighs more a pound of feathers or a pound of bricks
Client updated just dropped, update ur client^
restart steam
we restart everything
More premium servers. 1 is definitely not enough.
n deja entrar
fix 10x
fix servers
fix main blyat
survivor for ever
i think EU Main is down
Please refrain from using this channel for chit chat. This channel's sole purpose is feedback and suggestions.
Suggetion to fix EU Main
да что блять с вшими серверами, топ серверы а железо кусок говна, почините эти блядские лаги
fixed yo dumbass yo
why is gen locked
сервера говна
did the sht crash
yeah
its time...
i just got kicked for trying to put a door on my base...asplain pls
just stuck on negotiatin connection
oh everyone got booted
yall are so ass at maintaing a server
Please refrain from using this channel for chit chat. This channel's sole purpose is feedback and suggestions.
i will my vip back !!
i went my vip back!
yo so yall gonna fix the server or nah
then fix ur server and general
Give me back my son!
Сука год почти прошел а они даже 1 серв не смогли починить
GIVE ME BACK MY VIP
i have a suggestion, you should unlock general
feedback: fix the fucking servers
rusty moose sm better
Can u be little specific
feedback: your servers are shit
rewipe?
is us main down
YALL GET SO MUCH FROM VIP PAY A FUCKING GOOD SERVER HOST
How do u know they have people to pay no?
why do some many ppl play rustoria when this happens all the time
it's an abusive relationship
what the fuck!
speak proper english in my vicinity please
Ill take a shit in your vicinity if thats okay
I'll shit in your mouth
is us main down
i think so
i cant join
back up
U shit and eat it ok
:ok_hand: channel locked by @bull.river
:ok_hand: channel unlocked by Hai (@hai.xo)
Clearly didn't need to ping
You can look any news about our servers in #announcements (in this case, no as we don't have a US LARGE)
An official clan vs clan event server for charity
on rustoria.co us low pop, no one can access rust+. last wipe it was accessable but you cant now.
Yes, please make sure your Rust+ is up to date! Please check the settings in the app, you should see something there to update or verify you’re in the latest version.
If that doesn’t work, please make sure to F7 report it as a bug to Facepunch! There are a few others experiencing this issue and we have not disabled or changed anything with Rust+.
There is nothing planned at this moment in time, but that doesn't rule it out for the future as a new server
Thanks
any feedback for the feedback suggestion
Hire stuff to watch for cheaters and pay them real money. Make it a job, not volunteering.
how do you cancel subscription on servers?
!cancel
Hey, @gilded mulch
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
thanks
I have no idea if this is already made here, but i think the developers should add an advanced spectator mode similar to CSGO's demo system, designed for both server admins and content creators. This mode should include a free camera with smooth transitions, slow-motion and rewind features, and live replay capabilities to review fights. These tools would help admins catch cheaters more efficiently while also providing high-quality cinematic options for Rust streamers and video creators.
Hello! Rustoria - BR LONG is having many rollbacks this wipe (not only me - basically everyone is complaining). Is anything going on with the server? Thank you very much for your attention!
I would like to know the wiping time of the premium server
Any server wipe times can be found in #server-info 
<@&274980199668645888>
Sorry for pinging y’all just didn’t want anyone getting their shi stole
Hey Legacy, sorry I did read your feedback the other day. Just been a bit busy. Is there a specific crate you're speaking of for example in this feedback. I do remember changing the progression of the crates to stop the higher tier boom from spawning in crate_normal (green crate) as that was too common in other places than just higher tier monuments. I do have some plans to go over the loot at some point, as to when that is I'm not certain right now. If you have any feedback on items that should/shouldn't be in the loot table in your opinion feel free to give them here as well
WHERE IS OUR RUSTORIA PREMUIUM SERVERS? OR CAN WE NOT DO THAT BC 70% OF THE POP IS CHEATING WITHOUT SKINS? 😦
We’re constantly reviewing the data associated with Premium servers. If this change proves effective, then there would definitely be a chance we move more servers towards Premium! As of right now, there are no plans for additional Premium servers. We appreciate the feedback!
It's already shown to be effective on other servers that have enabled it. The decision to not add any more or change any servers to premium is practically admitting you dont care about the large number of cheaters on your servers and value server pop more
Just look at the top users in this sever and laugh at how many are selling cheats
There’s 100s of them I’m not gonna @ them all
The change came out less than a week ago. Like I said in my message that you are literally replying to, we’re continually reviewing the data. As of right now, FP is controlling the number of premium servers. If there are additional announcements on this front, they will be made in #announcements
Thanks for reporting this to us! We’ll investigate those. If you see any others, please do continue to report them via our support website!
Lazy dogshit
Take a minute and look through the list
It’s not that hard @vernal cloak
Good boy
@flat holly Like I said, if you wish to report further users, please do so using the website. If you wish to appeal a ban, you can do so using the website as well. Thank you for your time!
thanks for getting back. its not so much the items themselves that are in the military crates or timed crates that have a countdown. its the sheer amount of boom you are able to get. left cargo with a stack and a half of rockets, 36 rockets. thats just insane. the day 1, hour 1 raids discourage alot of the newer players that come to that server. ive talked to a couple of the guys that are in that server regularly and we are all in agreement its just too much. we want to see the pop go up. hovering around 20 day 1 of wipe and it just drops out even though there are way more ppl that spawn into the server, they just dont stick around. we get its rust and raiding is apart of things but we think lowering the boom you can get from crates will help pop.
Make the Rustoria au premium server biweekly, we only have 2 options for biweeklys and they are both pretty dead
модератор
а эт ты с софтом гонял суха уебище
нет
I believe if a player is standing in the safe zone and gets teleported into a wall, they should be allowed to get teleported back out of the wall.. instead losing a good set hours of progress
Remove chickens from vanilla servers
No
add rats
add swamp
Please head to #looking-for-group
were to report in dc
!report
Hey, @crisp jasper
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
make a Rustoria long premium server with larger map then all the premium servers have right now
fix the lax tf
make the main, long and medium servers premium, why let a good way to combat cheaters go to waste. Please don't let VIP money greed get in the way of a better experience for the actual players, and if you think its harsh to say this, consider others will think the same. You'll probably make more money off of VIP becuase none of the other bigs servers are doing it
This wipe on EU Monday was full of cheaters. Never see that much in 5k hours of rust....
The server is incredible and the moderators are responsive, but I think it was my last wipe on Rustoria (while waiting for the possible premium server).
why rustoria are not PREMIUM servers lol ??
the got 1 its the AU server to test see how it goes gather data if it does work the most likely add it to the others if not then the will not use it but that still needs to be looked at.
agreed heavily
Hi i want to ask if it would be possible to adjust WHEAT yields and stacks to be 5x like hemp? Currently they have vanilla stacks and yields which makes it somewhat hard to farm in big enough quantities. (Rustoria 5x NOBPS)
I also very much agree 👍 @violet pagoda
Need help
I hope they do the premium servers everyone wants them, anyone without 15 dollars in skins is a noob or cheater
Neither belong on these servers
the position of the scrap exchange vending machine needs to be changed on official servers. It is on such a tight bridge / edge and when someone else comes it becomes a ‘who can push off the other person first’ type of thing and it becomes really annoying at a certain point.
If we're talking about the one to sell fert to*, that's on purpose it's like that. It gives people more of a chance to sell the fert than someone just selling it with an autoclicker
The intentional part being that it's on a small ledge, to avoid people being able to do the above
👍
eu10x pretty zz lately, pop dying mid week
think changing wipe schedule on force so its thur-tue would get server pumping and carry through players on following wipes
Make a premium server, rusty moose premium is the new #1 most popular server and I’ve never seen so many cheaters these last 3 months. Literally had to kick someone because they said they were cheating. First time in 2 years of playing
Hey! Just wanted to report a bug with the /playtime top command. It seems to randomly reset or reduce players' hours. It’s happened to me twice now, and my teammates are seeing the same issue.
My playtime according to server (1st image)
My actual playtime: (2nd image)
The leaderboard is showing incorrect times compared to BattleMetrics, so it’s not accurately reflecting who’s actually playing the most. I assume it’s meant to show appreciation for active players, but right now it’s pretty broken.
Would be great if this could be looked into 🙏
^ This is from Rustoria 10x EU btw
More people have this issue and see it as a problem, and I do aswell. Especially us with more playtime
RyanJD, you should do a vote to make US Main a premium server
I think a lot of us would prefer US Main to be premium
add back the offical Zenlabs savas maps. It was so fun and chaotic to play
daddy is still number 1 though ❤️ hehe
whoever has most hours should get badge and lifetime VIP.. just saying
Are you experiencing that bug aswell?
Anyone? Why doesn't anyone respond 
Hey, we see your feedback and we're grateful for you letting us know. I'm not sure why this is the case, but I'll try asking about it. While I try to get an answer/update for you, we would appreciate your patience on this as our developers have many different things they are working on. 
Yeah, me and my teammate have had patience since 2022 when the issue occured and then they said the same "We are looking into it". So just gave a reminder D:
I appreciate it though :)
Yes, I hear you, and I have also seen from your screenshots that this issue had been mentioned to us a few years back. We appreciate you reminding us about it, and I will pass on the reminder to the developer team. Thank you for your understanding and patience in the mean time 
As the server playtime is tracked locally, and Battlemetrics is tracked remotely. They are two different data sources so it will not always reflect the same numbers on both sides. Inaccuracies are expected here. So there isn't really a "Fix" for this.
Aw, really? Wouldn't it be possible to get a custom plugin or extension that queries the BattleMetrics API for playtime data and uses that to update the /playtime top data. This would provide more consistent and externally-validated playtime tracking. Idk how that would work when it nowadays displays the current people that is online, and if that'd only show the actual leaderboard instead, but wouldn't that be worth a shot?
Or maybe that would be considered a waste of time when it compares to actual game breaking bugs
Because I mean. It is definitely doable, I mean. I'm pretty sure you already know, but since BattleMetrics has a public API that allows servers to pull detailed data about players, including playtime per server, session history and player identifiers Steam IDs, etc. That'd definitely be doable
Publicly available data from BM api is not relilable
Rcon data is more or less relilalble (on a good day), public date not at all
the data visible on a PUBLIC player profile could include information from another player or missing information
even RCON player profile are sometimes wrong and you end up with 3+ profiles for a single player
Yeah, public BM data can be a bit unreliable if you're just pulling general info. I just read
But if the server is linked to a BattleMetrics account (which Rustoria likely has, I guess? Idk, maybe you know), you get access to a more accurate API that apparently pulls directly from RCON logs, the same data used on the BM dashboard. That’s usually super reliable.
Hmm, I see. I can guarantee you know more than I do in this category
I was responding more to this point
I get that, but isn't it right what I said aswell. I mean according to a few sources it is possible for the API to pull information straight from RCON logs if that's a more reliable way to get data
It is right, but I can't go on this path as there might be other reason we might not do it which I don't know 🙂
I mean, a little "less" reliable might be a bit better than totally reset to 0 hours of playtime on the server when having over 5k, which is the current issue
Totally understand
Maybe you know who is the developer responsible for this kind of area
Maybe they can clarify why no such actions might be worth doing or why it hasn't been done since 2022 (Which was the first time out of 3 it happened, to my teammate)
Or maybe there should be a way to manually adjust this locally saved data on specific people with a command in game and then they can just use Battle metrics as their source of information to manually adjust it instead of something automatically checking
That'd be a shorter route as a fix aswell
Instead of an additional custom plugin/extension or something
Also feels like that most data really interested by this kind of data knows how to look for it and there is the risk to disclose data about player that choosed some privacy option
disclosing rcon data to non staff while the player might have private profile/.... might be an issue
are you gonna make your already existing servers preminum or what
make rustoria AU 20x and make @dreamy harness main developer please thanks
Memesquad???
when will rustoria add biweekly eu medium premium with VIP?
tired of all the cheaters
the fuck are you asking here Ryan Jance Douville (better known by Ryan JD)
No current plans. You can keep an eye out for #announcements for if and when we do
Can we fix this misleading wipe schedule info. 3PM CST is 4AM in SGT. instead of 3PM CST change it to 3PM SGT <@&274971100184576010> thanks. Idk why sea server info uses CST instead of SGT. If u want to use the CST then make it 2AM CST
CST in this case is China Standard Time, which is relevant for Chineese people who are the ones concerned by this timezone
The timezones we select tend to reflect the most players from a server
Oh so it means china standart time. There’a 2 CSTs in the world. Central (us) and China. I see. It’s kinda bit confusing but ok. Thanks!
ive seen over 100+ ppl getting banned
this wipe on eu medium. Why are u guys not getting eu medium premium VIP
we are 10+ ppl with VIP in my team. we will all leave after this wipe for premium
and cancel our vip
Rustoria management is actively watching the feedback from our own premium server and others. They are watching how high the difference is between the amount of cheaters and the difference in pop. Lookout for any announcements on the matter in #announcements maybe they announce something soon. 

When is sea main wipe?
This photo have 3 Regional time
remove chickens
its not an official so they dont really give a fuck 😮
Won’t happen
gotta love how they respond to all the pointless suggestions and ignore the one that might just help the server a bit
Just for clarification, there's only one person that is going to change a wipe time. That is RyanJD himself. So it's not that your comments are being ignored per say. There's just one person that will make that change happen
Any chance of advertising modded? 10x is 65 pop on day 2, and literally a month ago it was like 270
or somet
We do have plans for the modded servers, just limited time to implement those plans as of right now
are there any actual attempts at reviving the 5x trio no bps? it was a massive server how did yall manage to let it die
ive put forth suggestions for reviving pop
have you considered making more servers premium for the next upcoming force wipe?
dw the reg 5x and 10x will end up same way soon
are they not already?
not yet but close
eu or us? in my server list no rustoria us servers on modded are doing well
eu
the us ones suck
I understand you guys might be frustrated, but Gareth, literally just wrote a message above telling you guys that an update to the modded servers is planned. #feedback-suggestions message Please head to #general from now on, since we try our best to keep this channel to only feedback and suggestions. 
Set US Small Map to 3500-3750 size?
Yes
Please help me solve the problem, an error pops up all the time on all servers Disconnected Couldn't Download Level
It’s two days before forced wipe, a lot of servers (even other communities) experience lower pop.
Better be some big ass changes xD
that's fair enough but it'd be nice if one of the admins could put the idea forward and let us know it'd been passed on
server rank is relative, it's been dying for a while and there's nothing being done to revive it, if you played the server you'd realise that it's probably past the point of saving now as most of the regular 5/6 man clans have left
when are we going to have a premium br server?
I played on moose premium and my review compared to here in rustoria without premium is that I BARELY encountered any random fresh rust account trippling and beaming everyone on moose premium. The only sus players i found in moose premium were the ones in clans and some did get banned but here especially on wipe day, there are just so many fresh account cheaters
I still like Toria better simply because it has a ticket system whereas moose is only F7 and that tends to take a while unless the guy is like full blatant
Will there be any premium servers tomorrow?
There’s currently no plans to add any new premium servers
No new licence for premium servers have been distributed
(at least for official servers)
where highest pop all week? which server?
main has highest pop early, medium/long tend to keep the pop longer
how to open a ticket?
guys, does rustoria monday wipe bps tommorow?
Our mondays servers never wipe bps 
Hello, I wanted to suggest having a server hosted in Chile or Argentina for LATAM... The simple fact that BR Main and BR Long are made only for that country. Let me explain: Ping differences: Among the countries near Brazil, the average ping for Chilean and Argentine players ranges between 70 to 100 ms. It’s not fair to have to compete against someone playing at 8 ms --- Speaking Spanish is not the same as speaking Portuguese (its not the same community, It's a significant cultural barrier). --- Just count the number of players from countries outside of Brazil, I'm sure we would fill up the new server. ---- P.S.: I’m not trying to create conflict between the communities, I’m just looking for what many Rust players have wanted over the years—a server truly made for Spanish speakers, without dealing with so many packet losses and high ping.
yo les pregunte lo mismo hace 1 año antes que saliera el br, pero segun ellos ninguno proveedor de servicios puede dar con el standar que tienen en rustoria. y segun investigue en verdad absolutamiente nadie tiene la infraestructura necesaria para dar el nivel necesario de rustoria.
What do you mean by this? FP has to distribute you a "license" to enable a server as premium? You cant just apply it through a convar?
Official servers are handled at FP level, you can't just create officials server as you want nor can you change their config as you want
What time will the vape on Rustoria Eu long be today?
Check #server-info for the wipe schedule
every thursday?
map wipe i mean
Yes
server up?
Why no premium servers, cheaters are 4 times less, is the cheater vip money too good to switch?
its not about the vip money? if anything the premium servers are queing up more
we do not have the licenses to make our servers premium, fp need to give official slots to communities
make more premium servers PLEASE PLEASE PLEASE make long premium
make a premium monday server there are none
i need a semi free cheater place
lol i just read above message
That's the message I pointed you towards 😆
Any chance of spinning up a softcore server with the recent changes?
really dont have the time to grind all day and get offlined by a chinese zerg the first night
Adding a hellcat to rustoria.co servers, potentially use the rustoria colour wave
VOUCH
every single person i have run into on main server is a brand new lvl 0 account cheater, it is ridiculous.
do something
Hello, have you reported players who you suspect to be cheating via F7 and/or our ticket system?
yes both groups but not playing your servers anymore, not woth my time
eu long When will the server be reset?
maybe we will add premium server untill we lose all the toria members, cuz no one gives a shit about AU if you want me to be honest
We cant just make our servers premium whenever we want. AU is the only slot we were given at the moment.
i mean, so many people left play moose premium, i think people just will forget about toria even when premium will come out
eu long When will the server be reset?
I don’t know if you’re just not understanding this or if maybe we can explain it a little bit more clearly:
Facepunch (developers of Rust and other games) have complete control over the “official” tab for Rust servers. This means that in order to have an official server you need approval from the developers (Facepunch). “Premium” servers are slightly different, but to make an “official” server also a “premium” server you still need permission from the developers (Facepunch). They have not given more “official” communities the choice to have additional “premium” servers yet. They (Facepunch, the developers of Rust) assigned the region that each “official” community could host an “official premium” server in. We were given AU region. We cannot, without approval from the developers (still Facepunch), make an “official premium” server.
Let me know if any of this doesn’t make sense and I can try to clarify further!
why did i just get a 1 day mute in chat for saying im the king of launch site i would like an explain
damn if they gave you AU, then they (Facepunch, the developers of Rust) dont like you as much as rustopia and rusty moose
Well, we don’t have insight into their decision making process, but I’m certain they’re more focused on the game and their own servers than playing “favorites” as you said. Especially with something as trivial as which community gets which region to host a single server… but I’ll leave those tin foil hat activities up to you!
Please keep this channel to only feedback and suggestions. I already answered you here #general message
Since this is something that is becoming more requested especially with the success of the premium servers, is there an opportunity for you or someone on your team to have a conversation with someone from FP to request approval?
Surely someone on your team has a communication channel with 1 or more FP staff
Of course we communicate with Facepunch, but they are still the ones deciding how many official servers we can have. They wouldn't allow a community to operate a lot of servers simply because they have more direct communication with them than other communities.
10x pop has been dying. add red raid circles again. do more events
Investigate why since the harbor update (over a year ago) the server performance has had steep decline.
the sea long server is lagging
Server performance is based on 2 factors : game updates and hardware, the first one ... I guess you can read blog posts but server collisions/... that help the game but does impact a lot the servers, second is hardware, but more than what you have : it's health, when you get it you can abuse it and then over time you have to adjust it until you change it (and a host won't just change it for free :)). It's like the life of a tire.
Why Rustoria Mondays wiped in 17 msk?
The reference is CEST/BST, if you get summer time at a diffferent date than EU then that's why
Where is the above mentioned
Add Ranch to outpost
@willow sedge
For official servers, this is not up to us, but up to FP to change.
Please don't tag staff unless extremely necessary.
How did outpost get merged with bandit camp Einstein
As far as I'm aware this would be a change FP allowed, and not something Rustoria just changed without permission.
@willow sedge do you know how outpost and bandit camp got merged?
Has the vending machine lost its ability to connect to industrial pipelines?
Has the vending machine lost its ability to connect to industrial pipeli
@dusty sequoiaHas the vending machine lost its ability to connect to industrial pipelines?
Premium SERVERS... when?
the sea long server is lagging
Are there any changes coming or not? Im pretty sure i can speak for alot of people that 10x pop have the impression rustoria dont give a shit about 10x anymore because its dying at the moment
Gonna be too late
Such a shame
I have this too
I know, used u as an example aswell
Yeah sorry couldnt be asked to read the entire convo lol, you would say im a rustoria admin
Hahaha, I moved away from 10x after that bug honestly
Trying to build up my hours there for a long time, and then reset over and over
On top of that, server is completely dead now
So we moved to 3x hollow
Entire lel clan
We also moved to 3x
Really
Rustoria or other "provider"?
Other provider
What do you guys want to see besides the red circles? @shadow lion @high thorn
A rework to the roam islands and the islands in general is already planned, what we have there was just what we could release at the time
Could you define more of what "Pvp events" are we talking as well. Automated ones, or admin related ones
admin ones are always nice with rewards
Admin ones are done when there's people free to do them to be fair, it's not as much as we'd like obviously. However when there are tickets on all servers it's hard to find time for the admin team to do events. I do believe a few of the admins do their best to come and do them when possible
Even myself, I try to find time to do them here and there as well
Can u guys get more admins/better report system
trying to catch ol hellcat on the hours? 😄 ❤️
Buddy dont even have dedicated player, peaseant
force wipe consistently brings in the highest player count for the month, but 10x doesnt capitalise on that because it wipes the very next day, skipping the friday wipe after force just seems logical and would bring in new players who'd likely play the following wipes
This guy cooking
convoy events on other servers is fun too, maybe armored train event, red circles for raids that we used to have encouraged more counters/pvp but maybe instead of it being a permanent thing it shows up randomly
ever since removal of in-game ticket system server has had more cheaters and feels less admined than ever
admins are ... questionable? we created a ticket where a player was blatantly cheating for 2 hours against us and then ticket was closed with no evidence of cheating, i opened another ticket a week later after the player joined the server and he was banned for cheating
admins feel seem very reactive instead of proactive, anyone with a kd/accuracy over a threshold with an account x months old should just raise an alert for an admin to spectate, most of the time these players are cheating
most of this wont save the pop though but if it does get back to where it was, would be nice to see
Hey Pilly, thank you for this feedback. I'm sure Gareth and Ryan will discuss and consider your feedback regarding the wipe times and events. As for your concern about admin responses to tickets being reactive rather than proactive, this is the way we handle things as we try to be fair for all players. We do not ban players unless we have evidence of cheating from our investigation.
"Proactively" banning someone before they do anything or before we have seen any evidence of cheating is not a fair policy to our players. As a dedicated player with many hours on our servers and Rust in general, I'm sure you have also experienced being accused of cheating. Hypothetically, let's say a lot of people were convinced you were cheating and reported you. Would it be fair for us to proactively ban you without first investigating to see if you are cheating or not?
We can't give much insight into how things work behind the scenes, but every admin of Rustoria does care about the servers and removing cheaters to create a better experience for the players on our servers. That is our motivation for being admins of Rustoria. Perhaps it doesn't exactly feel that way for you sometimes, but we are always trying our best and we appreciate dedicated players like you who also give helpful feedback. 
In that case, we do have proactive measures in place, but we can't give insight into how things work behind the scenes. Still, your feedback is appreciated and will be considered.
ya idk its this kinda response thats just a big fuck you to the players cos we playing this server for hundreds of hours a week, you lying if you saying you got proactive measures 😂
brother, getting hackusated at 5k hours is completely different than a kid with < 100 hours lmao
99% of the time that < 100 player is cheating. You can spot it immediately by looking at their KDR and battlemetrics
New reporting system just feels like rustoria dont care
Multiple people asked the old method back
maybe its also time to give a 2nd chance to perma banned players who have been banned for something other than cheating
it never diseapeared, we just removed the ingame possibility to make ticket as people were jsut spamming them (sometimes reporting every player that killed them)
- there are others reason that lead to a permaban
remove those players ability to make a ticket instead of the whole server
100% of the players with thousand hours have at one time got < 100 hours
are you guys even reading our suggestions jfc
90%+ of tickets don't end up in a ban
but nobody lost the hability to make tickets
sure, not doubting that, but you said people were spamming them
is everyone spamming them? or is it a small percentage of people?
a lot of people, but even if not spamming people tend to over report just because they can if it's too easy
we ended up in a situation ingame ticket were as relevant as f7 reports
ya we probably got there because there is no admin presence on the server
id love to know how many tickets are coming through on 10x because 90% of the time it'd take 2 hours minimum for a response
all tickets are handled by an admin, meaning spectating/...
not proactively admining though
the more ticket there are, the more delay there is in handling them
ya you guys are retarded lol gl with the server
well the maths are quite easy : 1 ticket = 10 minutes, 10 tickets = 100 minutes, we have 30 admins but when you get 1000 tickets under a week .... numbers can't lie
last year we got 97493 which is an average of 1874 tickets / week
this is like saying all criminals were babies before they commited their crimes 😂
whats the average per week on 10x since in game tickets got removed?
I don't know, but since the pop changed a lot we wouldn't be able to compare either
we could look at tickets per active player
but I don't understand your statement on how we removed tickets, they are still there
if in game tickets were removed then less people bother reporting players, 100% there are mo cheaters on the server
personally it doesnt bother me, if someone is cheating i'd make a ticket
that's the purpose of the change, not having the people that would have everyone that kill them behing reported and focus on "real" reports, which means less ticket and faster response time
and more time to do "proactive stuff" like you said
ya but it just hasnt translated to that as a player
tickets take longer, more cheaters on the server
most bans don't comes from tickets, it's quite a minority actually
if bans from ticket would represent 10% of the bans I would be surprised
irrelevant as a player, if im getting cheated on and i create a ticket, it's pretty fucking useless if 2 hours later i get a response on the ticket saying the player is now offline sorry pal
yes, less ticket = better response time
ok so again.. be proactive at admining lol
2 people have raised this and both you and lily completely failed to read properly and understand what we were saying
you're just so intent on fighting players with suggestions instead of working with them
Quite the opposite, and like you said that's 2 points linked
we just can't spawn admins or spawn time
If you don't have any constructive comment you can go post this kind of comments in #general
can anyone help me? when i enter the server i see the message "banned". can this be fixed?
Hey, @fiery yarrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
better to be safe then sorry in reporting people as well as alot more people prefered the abilty to do it ingame because it was quick and easy but now it takes alot longer to make the ticket
i think if the ingame feature was implemented again would be great and if a timer or a limit was placed on the ticket creation amount
therefore they cannot spam create tickets
What does that have to do with the fact in giving people a second chance.. youre avoiding the question
Such thing was implemented, but is irrelevant when you have 6000 players online
more admins=more tickets answered? Or am I wrong
Recruiting admins is the most complicated thing that exists, you need to find people you can trust that won't have bias, won't admin abuse, will do stuff correctly and all that on their free time
can you promote being an admin maybe?
ill do it ong
Yeah and tickets wont get spammed with a timer or a limit thats the point i made because you said they get spammed above
By spammed I don't mean 1 player is creating 100 tickets, but that a lot of people use them the same way they would f7 people. Even 1 ticket/2h from 0.1% of the players is a lot of tickets for us
you see tickets via F7 too right?
From chatmod ? Yes, but it would mean stop playing on rustoria server, moving from a player situation to a management situation
Yes, but we don't have to respond to them, we don't have to handle them 1 by 1, ...
Okay, because i was thinking to leave the F7 to the anti cheat or rust people or wtv looks at em
and rustoria just looks at the actual rustoria tickets, would this bring the number down much? therefore its not bumbarding you guys with tickets
Ingame ticket being so easy to make, people started to use them like they fo f7
And there was timers/.... in place still when you have tens of thousands of unique players by day it doesn't matter
the reason i say this, is because on the F7 you cant report people for lets say " teaming" for example in the F7 on modded
i believe the timer was 5 minutes? im not 100% sure, maybe could buff the timer to 1 hour via ingame ticket
Ingame ticket for teaming were a nightmare, people tend to not provide any information often just saying a name "... is teaming"
any additionnaly ifnromation (ok it takes 10 seconds for the players) would reduice the investigation time by 10-100x
now i cant say im not guilty for this, but i understand where your coming from. Could there be a way to get something added to the F7 menu for things like "misc"
i know its a rust thing but could a plugin get added maybe
We do not have any control over it
im just trying to think of a work around to make it quicker to report things that cant be done via the F7 " example teaming"
because in my opinion going to the website is just too long to do
Maybe a discord channel that people can post their clips in + what has happened
that's a nightmare for us to manage, we have always 100+ tickets a day
for this could you not have certain people that just watch over this, and anything they think is worthy for a punishment, they give it to whomever needs to know
That would be pretty bad, the problem being them being in discord, there is a reason we have a website where you have to provide specific information/.... in specific fields
ive no clue but im just suggesting an alternative to going to the website, its too much work to
login -> upload clip -> go through the entire ticket system
just to report someone
that's another reason, a ticket on the website takes us 1 minutes less by ticket to be handled than a ticket ingame
id rather just not report someone or just log off instead of having to go through the entire website
that's up to you, we have thousands of tickets by months, the way it was was not possible
we need the players to help us helping them
i mean i dont think its just me tho, i know many other people that feel the same about it
8 of the active teams on eu 10x have quit
a few teams from 5x quit
few people from
other rustoria servers have quit
Is it for this reason ? because they don't have ingame tickets ? Being a player myself I don't know any big community with ingame ticket, often response time are half a day ...
im not saying that
im just saying its part of the multiple reasons they quit
Maybe we should focus on the other problems first, as far as i'm aware there is no plan to go back to ingame tickets
tbh, doing anything to 10x is probably not gonna do anything to the pop
too late, servers already dead
you removed everything that was great about the server and now people are leaving :/
+1
i reacon they just take it back to how it was when it was getting 300 pop and boom its sorted
i remembered u saying this, what do u have to say now lol on the wipe of force 10x was 70 pop lol
Could you give me some insight to that
yeah i mean you get like max 170 pop on wipeday if you're lucky nowadays
then 2nd day like 70 lol
it used to get consistently 300+ pop throughout the entire wipe
like 3-4 years ago
^^that was when admins actually cared about the server
it doesnt even feel like you're trying to find a solution, yeah in game ticketing isnt the end of the world but the whole thing is related, are people leaving the server because they cant /ticket add? no.. are people leaving the server because your admins are fucking useless and take hours to respond? yes
ive said already you need to proactively admin, that means looking at suspicious users before they ruin the game for your active player base
we literally had this scenario on 2x a couple of months ago, we go on an all or nothing raid and get cheated on by a player on a new account with a stupid kd/accuracy.. had you of proactively monitored users with suspicious stats there's a very good chance you would have banned this user before he even had a chance to ruin our raid, that was literally like the 6th cheater we came across that wipe and i personally reported and had 5 people banned before that, you'll never see me on that 2x again because its fucking awful for cheaters
are you gonna revive 10x with this feedback? probably not, but your other servers are just gonna end up the same way, 3x died, 5x died, 10x died.. looking at your 2x server that might be heading the same way too
That's exclacly what we said above, having less irrelevant ticket allow admins to spend more time on other tasks including proactive admining
would love to see the data on how you're banning people quicker because of less in game tickets because as a player it doesnt feel like there's any improvement on time to action vs before.. and again as a player it definitely doesnt seem like you're being more proactive since the change, seems like there's more cheaters than ever
anyways good luck with the server
you have a nice ticket endpoint with createdAt and closedAt, my data shows that time to close a ticket has increased since the change, going from 1.65 hours to 1.95 hours 🤷♂️
Need new server eu main/medium premium ....i play wipe medium=7report -7 cheaters(all cheaters 20-200h zero skin
apparently they're proactively admining so im not sure why they didnt catch all the 20-200h cheaters ( ͡° ͜ʖ ͡°)
Cheater, not banned. Admin close tiket
revive the 2x somehow xx
Removing in game tickets means less skill issue tickets are being made by players who simply /ticket to report every player who kills them. If someone really wants to report them, they will f7 or make a ticket on the website. As players, obviously you guys couldn't possible understand what tools/procedures we have to find/ban people, so totally understandable that you are confused. However, by not having /ticket, we as admins have much more time to spend on accounts that are actually suspicious and not just accounts being reported because the player reporting is mad.
lmao could you sound anymore condescending without reading my feedback? no wonder the servers are dead
You're commenting on the time it takes us to respond to your ticket as well, you have to understand the absolutely insane amount of reports we get because of how easy it is to /ticket. What would you suggest we do with those reports? Not investigate them? That isn't how we do things here. Each report is investigated thoroughly. If we kept going with players doing /ticket your response time would be higher and higher due to false reports. You mentioned us being more proactive- not spending time on skill issue tickets gives us that time to do just that. You have suggestions about how we should be alerted about certain statistics, that is a good point however without the time to investigate these alerts because we have a million tickets to answer, it would make that system pointless. The only thing we're lacking here is time.
What I'm trying to say is the way things have shifted for our team in fighting cheaters, is in a positive direction.
In no way am I trying to sound condescending, however without all the information it's incredibly easy to make assumptions on how we're doing things.
no wonder its taking you guys so long to deal with tickets none of you are capable of reading
What is it we're not understanding here?
You feel free to join waiting for support and we can have a chat
where did i suggest you shouldn't investigate tickets?
where did i suggest you shouldnt investigate thoroughly?
You didn't, I'm telling you we take so long to reply because we have to investigate each individual ticket
and if there are 50 skill issue tickets, and 4 legit tickets
What would you suggest we do with those reports? Not investigate them? That isn't how we do things here
We have to go through each
So I'm asking, what do you suggest we do with these tickets?
well like i said, based on the data i have on my account, tickets are taking longer to deal with prior to the /ticket add removal
which counters your point that you're dealing with them quicker
We are genuinely wishing to hear you out and understand your feedback (since you are saying we are not understanding). If you feel that there is a miscommunication over text, please feel free to join the Waiting for support call, and we can have a conversation in voice.
Let me take a look.
not to mention 50% of the responses are the player has gone offline after like 2 hours lol
I had a message all typed out here, but I'm not going to argue. Yes- absolutely sometimes we unfortunately can't get to a ticket until they're offline. Not half the time, but sometimes. We respond as fast as possible, and are always working on trying to improve things.
Have a nice day.
Toda vez que wipa essa merda eu tomo disconnect no meio da play
Hola, puedo ayudarte en la canal de soporte #support
ello fatie
exactly the issue, you see this as an argument instead of a discussion trying to improve the servers, deluded 😂
<@&274971100184576010> I am asking for advice, I want to be admin on Rustoria's servers. I submitted my application but I have no idea did i pass or i did not, where or how i can see that?
To apply directly to an admin position you need to come with previous experience in a legitimate community, the best way to become admin if it's not the case is to enter with the chatmod door
Thanks
We invited you to have a chat with us so we could better understand each others points.
Fix the barrel spawns i was walking for 20 minutes on a stip of road and saw about 2 barrelo spawns
On our official servers the spawn of barrels are vanilla
revive 10x
its do not revive i think bud
fuck up tent
Make your servers Premium, I was playing on a FacePunch server and only ran into 3 (possible) hackers the last 2 wipes. I join your Monday server and the second guy that kills me I F7 and he gets banned.
Its a license thing? That is super odd since you all must be licenses as 'official' servers. The FacePunch dev blog made it seem like it was a setting you could just activate.
Facepunch basically dictates what servers officals get.
Anyone can be modded or community, officals are given by facepunch.
its 10x bro
lock in
Feedback suggestion:
Make multiple #looking-for-group channels based on locations: EU - NA - AUS.
It makes it a bit easier to find groups relevant to your playing hours.
What would be your suggestion in order to minimize getting to a ticket after the player logs off then?
release the first bi weekly premium server for US/EU !!!! would be very awesome. and maybe release servers that include jungle biome but also do not include jungle biome
quite frankly the jungle biome is one of the worst changes facepunch could've done to rust 👎
remove 10x and create a 3x instead
<@&274971100184576010> Is it permissible to place many watchtowers around my base?
define many?
250
It is NOT permissible.
echar a los chetos dle juego madre mia reportado el primer dia del wipe y sigue jugando gran trabajo
.co EU Medium map
Better admins
Hey there.
Thank you for your feedback. Rustoria understand you're expressing a concern regarding the administration of the server. To help Rustoria understand and address your specific issues, could you please provide more details?
Constructive feedback is most helpful when it includes:
- Clear explanation of the issue: Explain why you believe the admin action was inappropriate or how it negatively impacted your experience or the community.
- Proposed solutions or suggestions: If you have ideas on how the situation could have been handled differently or how admin practices could be improved, please share them.
- Respectful and objective language: Focus on the facts and avoid accusatory or inflammatory language.
Statements like 'better admins' are too vague for Rustoria to take meaningful action. Rustoria is committed to ensuring fair and effective administration, and your specific feedback is crucial in helping them achieve this.
Could you please elaborate on what you've experienced or observed that led to your comment? Rustoria is here to listen and work towards a better community for everyone.
If you are personally affected by an adminban and think it is not helpful you might want to create an appeal on the website: https://rustoria.co/support.
W copy paste
Remove chickens, THEY ARE ANNOYING
Looking at your previous suggestions …..
Free vip for everyone
add the newer guns like sks to RTG
how are u asking for them to be added then to be removed 😂
I find it hilarious you guys are trying to change us medium to preimum 2 hours before the wipe. Like what was even the thought process theres a reason your guys servers don't pop like they used to no promotion anymore you used to promote your servers to youtubers to build hype now you don't I find it so stupid if your guys situation with how your servers are turning out to be but ye your servers
Do you not have $15
If you can’t afford $15 on skins for your account you’re not spending $10 vip so not a customer lost at least
US Long/Medium
EU Long/Medium
They both need premium bc iv seen multiple fresh accounts with less than 5 hours, Would help with that
1
Any premium US coming?
i do agree with bigtimmylol
no reason that rustoria servers should turn to premium servers considering there servers arent as active as they used to be
we should be able to get rose seeds why cant we ????
Worst take I’ve seen in awhile
“I’m too poor to spend $15, so I guess I’ll keep playing with cheaters”
Do giveaway for 10x so people will play more idk
like it wont cost u anything anyways, will just attract players
- advertise on your tiktok or something idk
can you just autoban brand new fucking accounts
like its not that hard dude has 12 minutes of fucking play time and is nothing but headshots
im just speaking in general, have u seen the pop of the servers? its hurrendous lmfao
Also i rarely run into cheaters anyway its just a minority and your arguement is " its only 15$"
therefore any cheater can spend the measly "15$" and play the server if t hey really want to
buy a 40 dollar game only to realise you gotta buy shit from the shop to play with less cheaters
mobile game mental
they be saying they gonna make it better but they aint
theyve asked us what is wanted, we have told em, nothing has been changed
In game tickets is back
Red circles will be added too ryan said
out of all the things that need changing thats the only 1 they add,
Have shot you an add, feel free to DM me your thoughts
alr
on 10x make it where you dont have to have VIP for skin box. if possible make it where the map has a few more flat areas for the clans to build bases. if you dont make it to server when it wipes its almost impossible to build a clan base.
have more frequent giveaways on EU10X
this would be nice.
on all servers please restart them between 1-6am when everyone is sleeping and servers are low pop, not when server has 400+ pop and people are playing
agreed
что блять с серверами у вас, то х10 отлетел, теперь х5 отлетел
the server crashing every now and then doesnt help either..
Make a Rustoria EU Main Premium
Or just do better admin support on EU main, your current support and cheater banning is an absolute joke
Atm it feels like Rustoria by choice is allowing cheaters to play their servers
I’m sorry you feel that way and I can ensure you that is not the case
Please keep this channel to only feedback or suggestions 
shorten monument respawns by just a bit (small oil, large oil,bradley)
You need to make long, medium and main prem asap
Lots of brand new accounts just going crazy which is not fun to play against
how do i check maps?
i tried to get map vote for Eu Mondays and it says interaction failed
Why is there no Rustoria premium?
We met a group that had a cheater they came to raid us, so the cheater used god mode. Luckly admin was spectating and we managed to get our base back, but this is far from first interaction with cheaters the last few days on rustoria eu medium.
Private fresh made accounts or public accounts with only 200 hours we have met many of, so I wonder why still very little is being done about it.
It was not easy to fix before, but now they have made premium and I believe it can help the case with the fresh accounts. Rustoria is the one with most cheaters and it really ruins everything, so please work on this
It has been explained before in this channel, but basically we cannot simply switch any server to premium as that is controlled by Facepunch. @quaint crystal @tropic slate
Understandable it is still a new feature provided by them, but it is still possible to improve support quality on your own. Which could also make a huge difference, because I almost lost my base to a cheater. I am sure many feels if not all the same 😔
There is constant progress to improve response to cheaters every day
Time will tell I guess if it will be visible on your servers 🙂
But that sounds like an excuse, you need to be acting up on the fact you don't have a premium server... you are one of the most populated server and let facepunch excuse you
dog just bc they are one of the biggest servers does not mean they can just ignore fp, when it comes to officials FP directly gives them slots, same with premium servers, they can't enable it unless FP allows them too, or they will just be removed from the official program
Guys when eu mondays wipe
Please head to #general but it's wiping right now. 
Thank you
make server size to 1200
make server size to 1200
make server size to 1200
1200 is an insane amount of players we cannot handle without lagging the server to shit
Cant even do a little bit higher?
yea
bc of 500 people queue no one can join without waiting 5 hours
can yall do like 900 atleast
can you up the size even a little bit without too much lag
50 people would fly by
i dont even care about the lagg i just wanna play
You ask for premium servers and I explain that we can't just make them premium as that is controlled by Facepunch, like jacob said. Not sure what else I can tell you, we don't have a lot of options when it comes to this very specific thing you are requesting, it's not just something we can work around or do it our own way.
We aren't capable of just launching premium servers right now. Because Facepunch needs to approve/distribute premium official slots, just like every other type of official server. No matter how much we wanted to launch new premium servers, or swap others over to premium status, that's just not how it works, unfortunately.
If we could, we would man
Not like we like to see a huge queue, we always push slots as high as we possibly can
If you cant make more of your servers premium until FP gives you access, maybe consider account lifetime as a prereq for your most popular servers like main and long.
Last wipe I came across 3 blatant hackers in 2 days and that is just me. Im sure there were lots of other cheaters active that I did not run into. They did eventually get banned but not without me losing tons of shit to these guys. Even with a ban, it just ruins the gameplay experience. They all had fresh accounts, I feel like it would be a net positive if rustoria didnt make it so easy for fresh accounts to hop on these servers
official servers are the first servers new players see when starting up rust, as official community they have to be welcoming to all players new or old, sadly making an account lifetime cuts out a lot of new players, i understand a lot of these players can be hackers, but you also need to think about the actual new players being cut out of servers they see labeled as "offical" and endorsed by FP themselves
buff sulfur and hqm quarry on 10x.. nobody even contests these monuments because the output is trash. it would probably bring more pvp and raids if these monuments actually were buffed.
remove F1 grenades from roams. thats so aids and not even fun IMO. makes me not even want to go to roams lol
EU Medium needs to be premium, too many cheaters
This is on the list of things to block from the roam islands
Will look over these again at some point soon
whilst we're lookin at 10x suggestions, can you make it so someone can't just log off 5-10 grids out in the ocean with all their stuff underwater and not die? if you're underwater and you log off you should drown
Us long map needs to be half the size. You also need a lot more admins, i don t see enough banning, and the servers are filled with cheaters, some of them are soft cheating which makes them harder to catch
Maybe turn it into premium
I think its really necessary to make sure you are aware of this issue
The fact that it is possible to hire a cheater to noclip your base is unacceptable and needs to be addressed. As far as I know some servers have a plug-in that automatically bans those who leave their body. Or a plug-in that hides the stuff inside the base
Of course, I wouldn't expect anything less, without these comments we wouldn't have constant motivation to improve
I obviously cannot divulge into our tools, but we have several protections in place
on 10x make it where you dont have to have VIP for skin box. if possible make it where the map has a few more flat areas for the clans to build bases. if you dont make it to server when it wipes its almost impossible to build a clan base.
have more frequent giveaways on EU10X reposting for visibility
@willow sedge You guys should look into prem eu and us long this force
look @ modded the move
in the general chat of it
they don't get to chose it, they have to wait for facepunch to give them premium slots, they can't do it whenever they want
stfu retard its not going to happen
any hopes of the 2x getting travelling vendor and maybe some other changes? server so dead this last month
Make premium main and long please for the love of everything you guys do a good job of banning cheaters but half of these players only have twitch drops skins and 0 DLCs its free
Buy lenses for admins, not to be blind
Remove bps from all servers but long past force everyone's gonna have bps anyway so it's just a useless time sink
remove bp wipes from long or biweekly and i would switch from moose to toria
big W for premium on us long and us medium
the amount of blatant ass kids on <100 hr accs last force was insane
We'll add travelling vendor now
make us main premium
Stop catering to 30+ mans and casual new players no BP wipe suggestions...They're actually just lazy and want the rest of the 20 guys to farm it while offline.
IMO It's basically modded gameplay not having wipes and ruins the feeling of progression. Enabling no wipes on all your main servers would be a big sad moment for OG players who still long for a glimmer of finding BPs being fun.
Ur only saying this cos its 3weeks into wipe and force is within 5days
Plenty other servers that are weekly or biweekly
You are 100 percent right
Above players only empty your boxes, they don’t actually work for it
I also agree, but times are changing so I’m open to changing too. However no changes locked in yet. I’ll likely run a poll exclusively for certain server types that have a high amount of requests to change come the next monthly wipe.
No BP wipes are easy mode. But for clans, not having to fuck around with BPs allows them to focus on more interesting aspects like big scale raids etc, so I see their perspective too
But my personal ethos has always been BP wipes every month keep a level playing field and gaining BPs is also an element of clan competition
But if clans don’t feel that way then that’s that 🙃
- It's also nice to hear feedback from both sides, the same way you just did with reasons and your personal opinion. At the moment, It feels like I see a lot of players asking for No BP wipes, but I don't see as many opinions from players who want BPs to wipe, so thank you for opening that conversation

hey im having trouble with someone in the discord and in game on ur servers may i have a admin talk to me or dm this is very serious please help please personal dm me
Hey, sorry for the extra step, but is it possible to make a ticket concerning this? If you tag me once you make a ticket with the id I can immediately jump on it for you
well its
not that
like its something really personal and a guy is tryna get me false banned on servers for fun amd i just dont wanna get banned for not doing anything
You can still make a ticket about this, if anything making a ticket will further help you as that'll then be on your record for all admin here @smoky hearth
I said that because I'm a 14,000 hour player for 8+ consistent years now and I main vanilla servers where finding BPs has always been the goal. And Rustoria servers have always been among the top servers I play competitively BECAUSE they wipe BPs and stick to their guns per se. Without those BP wipes, and the way Facepunch has been trying to elongate the progression system and make it harder on the bigger groups to get the end game as fast it would be a handicap server imo (modded). Just like Ryan said, it helps level the playing field, at least for a time.
For those who want to plan complete clan domination without worrying about BPs, that's why there's 3x, 5x clan based servers like Vital and Atlas etc catered to those 30+ mans who kill these servers pops with raids. If Toria made a similar server I bet they'd migrate there.
I'm glad a few others and @willow sedge chipped in and I didn't get chewed out by my target audience @cyan fossil 😂 Gotta have some hope all future premium vanilla servers aren't the same based off a month of a weekly wipe servers data and hype.
That doesnt mean anything to me tbh, no offence
i play various servers that have 30-40 deep teams too
It doesnt stop me and me duo from progressing at all, infact it gives us someone to farm for kits ect
Hi, we are a big group of players that have played and bought VIP on rustoria. From next force, 1th of may. Rustorie have not added a BI weekly PREMIUM server, yet. All of us that hates watching 100+ cheaters gets banned every wipe, from china and russia ++ will move
are you adding bi weekly premium, medium
VIP
Yes, US Medium will become a premium server on May 1st, US Medium is a bi weekly server.
Ah I see! We will be reviewing data and carefully considering other servers to switch to Premium based on requests, so thanks for reaching out and requesting this
Why did you choose to prioritize AU and US servers over EU? Why not go with one US and one EU server instead? I read something earlier about the Russian player base, suggesting that the setup would be unfair or a disadvantage specifically for them—not for EU or Chinese players. Also, do you track and analyze data on where banned players are from, by region or country?
I do respect your opinion. However, I know for a fact that breaches are happening. Last wipe, several groups admitted to me that they hired someone to noclip through my base, and told me it wasn’t even worth raiding because they had already scouted it. That same day, I found two precise holes: one directly into the TC on the first floor, and another into the open core where my boxes were — including the ones with the BOOM neon skin. Even the admin who reviewed my report admitted it looked very suspicious, but said they couldn't track who raided me. One group even shared with me a video of themselves flying through another base on the server. Based on this, I can only conclude that the current anti-cheat and reporting systems, both in Rust and on Rustoria, are not sufficient.
It will forever be a cat and mouse situation. We never claim to be perfect, and neither does Facepunch, because that would simply not be true. We are, as Ryan mentioned earlier in this channel, constantly working to improve our response to cheaters every single day. Having been with Rustoria for a very long time, I can confidently tell you that this is, and has always been, a top priority, and that many things are constantly being improved upon to combat the issue.
As for your situation in particular: We hold ourselves to high standards in terms of the bans we issue, and I am sure you can appreciate that we would not ban a whole group based off what one reporter claims. However, we can still agree that your situation seemed a bit strange, of course. Unfortunately, by the looks of it, none of the evidence you mention here was ever shared with us, and I would encourage you to include anything and everything in future tickets you may submit. Thank you for taking the time to both submit tickets, and for letting us know your thoughts in this channel, it truly means a lot to us!
I 100% agree with this sentiment. I play as a trio/small group so it seems silly that larger groups are the ones that dont want bp wipes when they're the ones that get bps the fastest.
Progression is Rust's biggest problem right now and having vanilla servers not wipe bps would just feel like the final nail in the coffin. Bp wipes keep things fresh and competitive and trying to overcasualize this only caters to those that want the game on easy mode. I think modded servers do a good job at catering to these kinds of players and its important to have servers that do that so people that like vanilla can enjoy vanilla and vice versa
You are wrong and shouldn't be speaking.
Add Ranch to outpost
On official servers we cannot simply make all the map changes we want. I am unsure if adding ranch to outpost would be allowed, are you aware of any other official servers that have done this?
Yes. Moose servers
It just makes sense to do it. No one will stop playing rustoria servers or have a bad experience with it if its added. But certainly some people will switch to rustoria and have a better experience if its added. If outpost is dead, server is dead.
Good to know, thank you
Russians will probably drastically lower the pop count if EU becomes premium, but it also means there will be less Russian cheaters
Hey, @willow sedge! First of all, thanks for supporting south american/brazilian community. We are really thankful that you guys are hosting BR servers. The fact that many of us don't speak here doesn't mean that we aren't thankful. It's more like a "language barrier", because most of us don't speak english.
Anyway, having said that, are there plans for a BR premium server? I know many people who would like to play on one! (Preferably long - but I admit that's just my opinion, hehe).
Anyway, once again, thanks for your support! Much appreciated!
About non bp wipes, I'm a player since december 2013 and I'm completely against it. BP wipes is what makes the game fresh.
Rustopia and Rusticated also have ranch in outpost.
ily
update
Adding ranch to outpost would be awesome and it’s one of the only things that these other servers have over rustoria
add a poll for no bps us long
Bps not wiping should be a medium thing only not a long wipe
Back in my day, we did "BP wipes" on Medium after playing Long to get BPs before the biweekly wipe. Maybe I'm just old 
This whole BP or no BP debate is so hard imo. I personally really like the grind BUT only if it isn't as repetitive as it is right now. I feel like grinding bps over and over again is more just the process of: get components, recycle, get more components, die and repeat. But I can definitely see both sides. Hopefully FP does some changes soon 
bps are pointless nowadays especially when you quit on saturday/sunday
progression is completely fucked and bps is no longer a fun thing to do
maybe once every like 6 months or something but it just aint the same at all
Is US long still wiping BPs after the switch to premium?
that is TBC, will likely hold a poll for the force wipe after next
feels more like a chore than anything at this point
agreed
Gotcha. So the wipe this week will still be full wipe then if I’m understanding correctly?
Yea man
@willow sedge appreciate you boss 🙏

will Us long q skip be moved to premium when it comes out if bought already?
yes as its the same server
The new map preview is really cool but it would be a lot more useful if we could place foundations. Would love to know with confidence where I can put a base down. Completely disabling building makes the tool less useful for me.
Yes progression is fucked so let’s do something that removes any remaining inkling of progression
There’s 0 progression which is my point
Bps is a chore no longer something fun
Play modded
You realize every single other monthly server is Nobp wipes right
Bps is one of the few remaining gameplay components left of progression
And no they’re not modded
That isn’t just straight progression man that’s just a tedious chore
U wanna talk progression lets go back 5 years
I think it’s nice not being rocket raided on day 1 of BP wipe most times
Believe me I wish getting bps was still fun
Dude 😂 u realize it’s so easy to get rocket still
Yeah bc tech tree but still
Exactly
Personally I’d love tech tree removed
having no bps isn't gonna save u from a 30 man team gettin rockets day 1 lol
they'll still get rockets day 1 even with bp wipes
whats the hour requirement recently to vote for us long
Its not public since it will lead to people afiking to rig the votes
2h
I would suggest you consider doing it this wipe. It will give the server a kickstart as people will want to get all bps and stay on the server for longer. The people that enjoy bp wipes like playing dead servers and they do NOT buy vip.
Well if you think you can do better you do make the product and sell it, pretty sure a bunch of community would be interested
@celest swift 3rd attempt failed at changing ui 😂
make so u gonna have admin always on every server 24/7 and thats how u became the best, i bet there is so many admins that trying to be apart of ur community
just so 1 admin gonna fly around the map and watch, and wait for tickets
^ my brother irl btw
u making so much money, do it profesional
16 UI for Toria Long/Med
Match Rustopia
This is factual
I'd like to see 16 team ui on Long/Med also
ah idk, there is so many servers that already never bp "monthly" i feel like people that would enjoy progression not really gonna enjoy never bps, saying it as a solo
Add drone shop to fishing village on vanilla.
Hey, no disrespect to the Rustoria team at all. I really respect what you guys do. Just wanted to give some honest feedback. I know issues like cheating can’t be fixed overnight, and you're working within both your own limits and Facepunch’s.
That said, the loophole with hiring hackers still seems wide open. If there was a better way to collect solid evidence, or some action taken against marketplaces that sell hacks, it could really improve things. Also, a policy like banning sketchy accounts early (like Fied does) might help a lot.
Not trying to criticize, just hoping to help. We all want the server to be as good as it can be. that’s what this channel is for, right?
Even messaging bigger marketplaces asking to ban particular people
If you need me to message every person who sells debug base check out and ask whether they can do it on Rustoria and provide you screenshots, and after those screenshots you reach the marketplace. I'm down
Yeah of course, and I appreciate you providing feedback. If my message came off as anything other that appreciative, that was not my intention. We are aware that this is a loophole that is more difficult to moderate than 'regular' situations, and we are constantly working to improve that as well, even if you don't see the effects yourself at this time. We are continuously evaluating everything that we do, and that can be done to combat this issue, as well as other challenges that Rust servers face. As you know, I can't go into too much detail publicly, unfortunately. Again, I appreciate your support and feedback 
Please add premium EU servers
Does anyone know how to preview the server I attempt to log in and it said vip is required and then it says you are already in the server. player count is 1/0 does anyone know what i am doing wrong this is my first attempt and joining a map early before wipe.
Maybe been suggested before, but make VIP players report get higher priority, or maybe make a frequent player/frequent vip role that gets higher priority on reports of cheaters etc.
Is there a way to add a map vote tracker to the voting site? For reference, something like Rusty Moose has
i appreciate you
remove chickens they are annoying they make SO MUCH NOISE LAYING EGGS
Solos shouldn't be playing clan servers...
Vouch
What do you mean by a tracker? Not familiar with their system