#support

1 messages · Page 1731 of 1

mental moth
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I do not know if rtg has a skin box

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But boosting does not give it

meager tide
#

alr thanks

wispy loom
topaz peak
#

im subscribed to yt but how do i link my yt acc

mental moth
marble mantleBOT
#

Hey, @topaz peak

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

topaz peak
#

ok thx

rose wolf
#

any mod online that can hop into a call?

ancient dune
#

regarding?

rose wolf
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Disconnected- play elsewhere

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i dont know why? i didnt do anything

ancient dune
#

Play elsewhere bans most of the time are excessive racism or homophobia bans

rose wolf
#

what???

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can you please come into a call

ancient dune
rose wolf
#

is this unbannable?

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or appealble?

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couse i never got muted in chat or anything like that

ancient dune
#

Play elsewhere bans are appealable however most of the time they are denied. I cannot say much more than that as it is at the discretion of the admins

rose wolf
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okay i still dont understand becouse i was never banned before or muted

ancient dune
#

!steamid @rose wolf

marble mantleBOT
ancient dune
#

Please put your steamid here so the admins can assist you better @rose wolf 🙂

rose wolf
#

76561199175580852

stiff widget
#

join waiting for support please

delicate grove
#

My VPN node has been BANNed, administrators, can you set a whitelist here?

marble mantleBOT
delicate grove
stiff widget
near halo
#

Why am I banned from the sea toria discord?

ancient dune
#

so we have no control over the bans

jolly sierra
#

!appeal

marble mantleBOT
#

Hey, @jolly sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

cedar karma
mental moth
#

You will be able to connect in 7 days

cedar karma
mental moth
cedar karma
#

All right, I appealed, and if I can't get the embargo lifted early then I have no choice. Thank you Frostyy

cedar karma
#

I'm not familiar with the rules of Discord. Could you contact the administrator here to help me investigate why I'm being blocked? I'm innocent.

mental moth
cedar karma
#

All I know is that we raided a base online on our servers, and they thought we were cheaters and contacted the administrators.Because I saw screenshots on Rust social media in China.

boreal gazelle
# cedar karma

Someone in your team was banned on another account and you should not play with that person again

scarlet gull
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My friend just got banned but he s not hacking what should we do ?

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we are in Eu small his name is 508

hexed nimbus
silk flame
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can someone reply to my ticket please

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getting false banned is so annoying

hexed nimbus
silk flame
#

i got banned for playing with a ban evader yet my whole team is still playing and im the only one that some how gets banned

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if this is not a false ban then i dont know what is

hexed nimbus
#

you playing on another rustoria server aswell ?

silk flame
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only one

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with one team

hexed nimbus
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then im afaid you have to wait for the banning admin to look at your appeal

silk flame
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mike get onto that and ill ggive you a big fat juciy cheese burger youll love me forever

lethal elk
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yo

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can i have some help im server muted

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game

hexed nimbus
lethal elk
hexed nimbus
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give me a min

lethal elk
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im trying to sell a bp

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advertize

versed nebula
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i need to be unmuted

hexed nimbus
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its a auto mute you said something you should not have im afraid you gotta wait it out

lethal elk
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bro 11 hours

versed nebula
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NO ON 5X THE MOVE I GOT MUTED

lethal elk
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for saying a name

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fagero

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but just fag

versed nebula
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XXD

hexed nimbus
lethal elk
#

fag is off

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fag is getting on idk

versed nebula
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i called admins a bitch as a joke and they got salty and muted me

lethal elk
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eric calm down

versed nebula
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it was over a month ago

hexed nimbus
lethal elk
#

mike can i sell u a scar bp

versed nebula
#

dejaa calm down

hexed nimbus
marble mantleBOT
#

Hey, @lethal elk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

lethal elk
#

i acidently bped it

versed nebula
#

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

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bro i wanna be unmuted in the discord

raven mist
#

🥲

near halo
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Administrator, please check my account. Such a thing happened yesterday, and today it is. This is the third time

#

76561198213057703

#

I don't know how to deal with it now. Administrator, you can check my account. Such a thing happened yesterday, and I don't want to repeat it.

marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

near halo
#

Administrator, this website can't help solve the problem. The website has prompted me to find an administrator here to solve it

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Can you invite a Chinese language administrator to communicate

near halo
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I have already said that this website can't solve my problem. I need your administrator here to check my account for me

near halo
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I encountered this problem yesterday. I went to this website for help, and then this website asked me to come here to find the administrator to solve it

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I'm a Chinese player. Can't I open EU VPN when I play us?

slow birch
vague fiber
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ban this retard

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us mondays

true echo
vague fiber
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/ticket

marble mantleBOT
#

Hey, @vague fiber

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

is 10x eu wipe now?

spare widget
vague fiber
#

FINALLY HE GETS BANNED

delicate mica
#

i got banned for 1 hour and the 1 hour passed, it says that im still banned

true echo
delicate mica
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Disconnected: You are banned from this server Chat filter auto violation (1h ban)

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and the timer is gone, i cant send a screenshot here

raven mist
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It takes a little bit time to sync

delicate mica
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okay, how much should i wait?

raven mist
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A few minutes

delicate mica
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okay

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yea i got unbanned, thanks

thorn ridge
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how do u appel a ban

true echo
marble mantleBOT
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Hey, @thorn ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

thorn ridge
#

ty

thorn ridge
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cause it says appeal denied'

true echo
thorn ridge
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but i have questions about the ban

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like i dont know how it happened

slow birch
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What is your ban rason?

true echo
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What’s the ban reason?

slow birch
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reason*

thorn ridge
slow birch
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So it looks like you were playing with a ban evader

thorn ridge
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and i didnt know

true echo
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Nothing we can do about that, you gotta be more careful who you play with

thorn ridge
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but is playing with ban evader insta ban?

true echo
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Yes

thorn ridge
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ffs im kms

slow birch
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All I can say in regards to this ban is you have appealed and you have had the reply that it is denied.

thorn ridge
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i didnt reply tho thats the weird thing

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i logged in and it was like insta denied couldnt do anything

true echo
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The original appeal you made was denied you don’t have to reply

thorn ridge
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can i get a name whos ban evading so i know?

slow birch
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We do not disclose that information but you already know.

thorn ridge
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no i don`t, cause was playing 1 vanilla clan wipe then duo then solo

lethal elk
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CAN SOMEONE HELP

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these kids insided me

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can you remove a wall for me please

gleaming hound
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There is no rule against insiding. Admins also do not interfere with gameplay.

true echo
lethal elk
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no its removeing a walj

gleaming hound
lethal elk
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i dont have enough to softside

gleaming hound
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You will have to remove the wall yourself somehow, but we won't be removing it, sorry.

lethal elk
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its at 200

ashen plank
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If appeal is accepted how do I tell what is was reduced to

fresh arch
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where can I report people for racism???

ashen plank
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If it’s voice chat I don’t think they can do anything

vague fiber
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bro youre playing rust like nobody gives a fuck

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its a video game people are going to say shit cry about it

true echo
true echo
marble mantleBOT
#

Hey, @fresh arch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

true echo
lethal elk
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how do i throw a spear in a wall

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so u can pick it up

echo spire
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/report

marble mantleBOT
#

Hey, @echo spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

echo spire
#

/ticket

marble mantleBOT
#

Hey, @echo spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rancid gulch
#

why is slowmode on for rustoria 10x

raven mist
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Ingame? @rancid gulch

rancid gulch
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i think its fixed

raven mist
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Lemme know if its still an issue

mental moth
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Pick it up

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From other side

rancid gulch
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@raven mist the slowmode is still on

raven mist
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Eu or us?

rancid gulch
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EU

raven mist
thorn ridge
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any admins awailable for a chat?

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!appeal

marble mantleBOT
#

Hey, @thorn ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

silk flame
#

admins help bueno

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he cant appeal his ban

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he aint even wrote nothing and has been denied

thorn ridge
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@balmy cypress

balmy cypress
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I’m not able to chat at the moment but perhaps another admin can assist you

thorn ridge
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hopfully yeah

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...

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please dm me when u got time

mental moth
neon onyx
#

hi i need a little help my steam account got stolen and dont know what to do ive tried steam support led me to a dead end

raven mist
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Not much we can do about a stolen account :/

neon onyx
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i got a pm in discord that i won a rust skin and when i clicked the link and entered there code i got a steam loh in and entered my details and suddenly i got an email that my email was changed

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is there no way i can contact steam supoort

raven mist
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Not much we can do about it

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Thats all on steam :/

mental moth
neon onyx
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please help me

mental moth
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We are not steam

neon onyx
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i know but i have no where to go and i dont know what to do 😦

neon onyx
mental moth
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Go to the steam website you should be able to contact them there is an option

neon onyx
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i tried there ticked and got a code and email

neon onyx
raven mist
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Well, theres nothing we can do for you here unfortunatly

mental moth
neon onyx
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i did that and it sent me to enter my email i did and it said theres no email

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i did made a ticket by luck i found it

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thats about all i can do

wispy dirge
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I have deleted that last picture as it contained personal info.

neon onyx
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thanks bro

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any way i can contact via live chat or phone

wispy dirge
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Nope sadly.
Far too many people using the product vs the amount of people it takes to do chat for that.

Keep an eye on your email for a message from them.

neon onyx
steady bramble
mental moth
rapid fractal
mental moth
feral mortar
#

I was supposed to get unbanned last week and i made a ticket and it’s still been days since I’ve heard anything

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My teammate got unbanned so I’m confused

near halo
#

Uh i would like to ask any mod of the US Mondays wipes it just started happending today but when i join it like kicks me an d says play elsewhere? i havnt done anything wrong im muted i think but that doesnt resualt into a ban or tempban? Please could somone help me with this?

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yoo admins n chat mods

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if me and 2 teams are ina call together just talking with a ally role in my server cuz we play different servers tgth, and they gave us some comps

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is that bannable at all, theres 5 of my team online and theres 3 of them and team limits ace

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8* and we didnt roam raid or do anything but sit ina call

mental moth
near halo
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WHy?

near halo
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What did i do frosty

near halo
solemn dock
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no cheating, god sees all

near halo
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the only thing that we did "together" was i traded him comps for some hqm

raven mist
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limit is 8 so if you dont exceed 8 man theres no issue

solemn dock
#

e bitch, why u delete, horny noob

mental moth
near halo
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Ok

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First of all cheated what does it even say i got banned for?

mental moth
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Those reasons are mostly do toxicity but can be some other stuff

raven mist
near halo
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WHAT I WAS MUTED I CAN EVEN TALK and i DONT EVEN talk in game

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i got my warning that being toxic is bad so i got muting then not even 5 hours later i get banned for doing nothing?

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Frostyy do you guys have any proof of me cheating or being toxic? because i never was toxic nor cheating

near halo
#

?

chilly tide
near halo
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So they just ban u for no reason?

mental moth
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There is a reason

near halo
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They can atleast show a ban message?

raven mist
chilly tide
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i did

near halo
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for the thing i did

mental moth
near halo
mental moth
near halo
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THATS A HORRIBLE EXPLAINATION THOUGH

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shenzy can we vc rq admin man

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I didnt say nothing i dont even talk in prox chat

mental moth
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Not in voice chat in global chat

near halo
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and i dont know why i got muted in regular chat prob cause of spam AND THATS MY FAULT AND THATS WHY IM MUTED

raven mist
near halo
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I WAS MUTED YESTERDAY FOR SPAMMING and TODAY IM BANNED? I couldnt even talk today

mental moth
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That's all i can tell you

near halo
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they have ally role because we ally in diff servers, and we didnt roam

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How long to appeals take to get reveviewed every 6 days?

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we just ina call and i traded literally metal pipes for some mats is that bannable

mental moth
near halo
#

Nice isnt that just greate

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great*

astral estuary
#

bro just go find a new 5x lol

near halo
#

Im not playin 5x?

astral estuary
#

oh thats tough

near halo
#

Im playing official

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And actually grinding then i get banned for no reason so

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Where do i appeal then sherlock

mental moth
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

jade bane
#

bro snezzy is not cheating

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IM not cheating

blissful cedar
#

can someone please come to the 3x and ban this mf shooting me thru the walls admins do not watch the server for crap

jade bane
#

i have over 1k hours

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and we can see you

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peeking

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na let me talk to a admin

marble mantleBOT
#

Hey, @blissful cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental moth
marble mantleBOT
#

Hey, @jade bane

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

blissful cedar
#

yea i have f7 it about 5 times and made tickets and for what hours of being abused by a hacker b4 anyone does anything

pseudo bone
#

Frostyy im teamed with sneezy and assasin is crying because we shot him in his shooting floor LMAO

mental moth
blissful cedar
#

im inside and behind walls

pseudo bone
#

LOL

jade bane
#

how can i show you that i am not hacking

pseudo bone
#

hes just better than you'

jade bane
#

becuase i am not

pseudo bone
#

accept that LOL

blissful cedar
#

so good that he can shoot thru glass and metal

mental moth
pseudo bone
#

he hasnt gotten banned because he not cheating 💀

mental moth
blissful cedar
#

he hasnt gotten banned cuz admin havent even came on the server to look at a damn ticket

#

ifs ok mommy bought you cheats

mental moth
#

Admins go trough tickets as fast as possible

raven mist
twilit valley
#

hello

#

<@&274971100184576010>

mental moth
#

Please do not ping staff if is not urgent

#

How can i help you?

humble valley
#

yes @twilit valley got ban for no reason it says because hacking

marble mantleBOT
#

Hey, @humble valley

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

mental moth
#

The reason is then "Hacking"

finite lintel
#

!appeal

marble mantleBOT
#

Hey, @finite lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

pseudo bone
blissful cedar
#

Yea I 100% got shot thru the wall so I just left the server no time to play with cheaters just because they toggle cheats to not get caught

finite lintel
#

!appeal

marble mantleBOT
#

Hey, @finite lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

normal lantern
#

I was banned for breaking the clan limit, which was my fault for not reading rules beforehand and my temp ban was set to expire on todays force wipe for the US 10x, however it still says that i'm banned. It doesn't make sense to me as even on the ban appeal website, it says i'm unbanned as of now, but still can't connect.

near halo
#

i was supposed to be unbanned today but it still says im banned with envy, we were both given a ban for the remainder of last wipe for breaking group limit

normal lantern
near halo
#

i believe others in our clan were too but jackie was not

normal lantern
thorny dune
#

It can sometime take a little for the ban to sync up with the server. Keep trying every few minutes and you will be fine.

near halo
#

okay thank you!

pine yoke
#

I got banned on friday 8 for 7 days, today is 19 and i still have 3 days of ban

livid tapir
#

W

pine yoke
#

I wont be able to play this thursday if this doesnt get fixed

livid tapir
#

It probably got reviewed by an admin and they extended the time

pine yoke
#

Please i had been askikg for help a lot

livid tapir
#

Just wait it out

pine yoke
#

I dont understand why

livid tapir
#

🤷‍♂️

pine yoke
#

I want an admin to help me

livid tapir
#

What did u get banned for

pine yoke
#

I got banned for associstion on friday 8, all my teammates got banned as well

#

We all appealed and got accepted but they got insta unbannes but in my case the 7 days of banned started to count since my appeal was accepted

#

And not since i got banned

#

But it was just my case because my friends bans finished on july 15, 7 days aftwr we all got banned

#

This is an error 100% please i need it to be fixed so i can play this thursday wipe

livid tapir
#

@gleaming hound take a look ?

pine yoke
#

Had been asking for admin help but had no luck

livid tapir
#

They’re probably gonna say the same thing I did tbh but doesn’t hurt to ask

pine yoke
#

Ty

sturdy vector
#

theres a pretty blantant cheater on rustoria us long rn

livid tapir
sturdy vector
#

f7?

livid tapir
#

No

#

/ticket add message

marble mantleBOT
#

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sturdy vector
# livid tapir No

alright thankyou i have lost a shit ton of loot to him and want him gone

timber bridge
timber bridge
sturdy vector
near halo
#

can any admins help me on rustoria us small?

#

@neat pumice or someone pls

sturdy vector
#

the guy got banned

timber bridge
sturdy vector
#

any way i can get my shit

timber bridge
peak totem
#

%.just.better.%

#

hacking is not cheating

ancient dune
atomic vine
ancient dune
#

🤨 🤨 🤨

timber bridge
valid zealot
#

hello,any way to report

trim lotus
#

bro i dont understand why i got perma banned just says play else where still

mental moth
marble mantleBOT
#

Hey, @valid zealot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental moth
trim lotus
#

the only time i talked in game was at outpost when we were trading

#

it was just really confusing bc all of a sudden i got banned

trim lotus
#

i was on the server for what i would say was 30 mins

mental moth
trim lotus
trim lotus
#

oh ok i was just really confused

kindred gorge
#

its been 4 days can some1 pls check my appeal oml my friends got appealed 2 days ago and im the only one waiting like wtf

mental moth
pine yoke
#

mysteam id 76561199080305702

near halo
#

It says I cant subscribe to youtube

timber bridge
trim lotus
pine yoke
trim lotus
#

yes

timber bridge
pine yoke
#

makes no sense anyway more people got banned multiple and ban was still a week

#

but ok i guess

#

can i get unbanned for this thursday please? im buying vip

harsh halo
#

how do i report admin abuse?

spare widget
# harsh halo how do i report admin abuse?

Well, they don't really abuse ever but I guess it doesn't hurt to talk to @balmy cypress about something if there is actually some sort of issue. Would think it's most likely a misunderstanding since the admins are excellent here

harsh halo
#

HAHA NOT DUCK

#

dudes a spas abusing his power in 10x us

spare widget
spice warren
#

/auth?

spare widget
spice warren
#

I CANNOT REDEEM IN THE GAME

true echo
spice warren
spare widget
spice warren
#

I already followed everything and I can't

spare widget
#

Happens sometimes, no biggie

grand dragon
#

Any admins online?

spare widget
spice warren
#

I'm in the group, I've already followed on twitch, discord and I can't give /auth

spare widget
grand dragon
#

A group of cheater next top our base

spice warren
#

I'm from Brazil I'm translating everything here ksksksk

spare widget
#

Doesn't hurt to spam F7, just be specific and mindful with in-game tickets. Helps to just designate one player on your team to do it

grand dragon
#

we have put in tickets %100 they are CHEATING and its getting old

spare widget
spare widget
# grand dragon we have put in tickets %100 they are CHEATING and its getting old

After putting in a ticket then it just comes down to waiting for an investigation to take place. The admins are following up on every single player concern across all the servers as quickly as possible, and they're not instantaneous. They'll always try to their best to catch every cheater. Thankfully they're successful constantly - but you may feel like they're cheating and they're actually not. Just helps to not call out in chat and don't call anything out in voice either to have the best results

grand dragon
#

sounds good

#

they have Vac bans so how are they even able to play

spare widget
true echo
near halo
#

ive been banned for playing with a cheater and ive never played with anyone on rustoria i need help

spare widget
#

Many people who play legit have a form of a VAC ban from some time in the past - it's not a true indicator of an active cheater. Cheaters unfortunately come in all forms :/

spare widget
near halo
#

ok

near halo
grand dragon
#

wow this guy has less then 5 hours on ever server he has been on. goitcha love it

near halo
#

ty admins on acting fast on my ban appeal, much love

feral mortar
#

It’s been more than 3 business days since I’ve submitted my ban appeal what do i do?

#

My teammate was unbanned and i still have yet to get a response

true echo
safe parrot
#

@balmy cypress could i ask something?

grand dragon
#

What has US Long come to? Cheaters and people just non stop spamming chat like its a hobbie

spare widget
#

A bit of spam is tolerated since it's Rust and people are obnoxious, but it it's extreme then yeah, admins or hopefully a present chat mod will shut them down

placid cradle
#

hello i have vac banned acc it was hijacked can i play on alt acc ?

spare widget
#

VAC is fine. Rust gamebanned alt is 180 day minumum for 1

placid cradle
#

VAC

#

xD

#

So 180 days min

spare widget
#

For Rust gamebanned alt

placid cradle
#

wbu vac

spare widget
#

If there are multiple then the time extends and at 3 it's just perm

#

VAC isn't moderated - separate games and reasons

grand dragon
#

Times like this I wish SPRUNT was still an admin

spare widget
grand dragon
#

I know

#

but its nice knowing when a ! cheater wipes a whole team someone has your back

spare widget
#

It's hard from the player perspective to accurately evaluate what's happening behind the scenes so I totally get it

grand dragon
#

yup

placid cradle
#

am i eligible to play i just want to play aim training smh

spare widget
placid cradle
#

oki thank you i didnt understand at the first time

#

👍

spare widget
#

Sorry if it wasn't clear. Yeah, VAC bans aren't moderated. It's previous alt accounts with a Rust game ban that's majorly important. Good luck and have fun:)

sterile shard
#

need SEA medium
please 😦

spare widget
grand dragon
#

Mr. Zen is there an admin on US long now. We are going out to fight the cheater YOLO

half shoal
#

hello, we recruited a teamate earlier, and we even asked him if he was hacking and he told us no, were just trying to play the game legit, you can look at my KD and stats, ive never been banned from a rust server or rust at all. i have 2k hours.

#

he was our third teamate that we had just recruited from the rust official discord

marble mantleBOT
#

Hey, @half shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

true echo
#

Appeal your ban using the above link and explain your situation, an admin will have a look and decide

half shoal
#

just posted

#

i saved the last 5 minutes of gameplay before we were banned and can show we had no clue what he was doing or that he was hacking.

knotty patrol
#

We just got banned for screwing around as fresh spawns. Someone put up a code lock in a shelter and everyone typed the code in and we all got banned. We were only in there due to roof campers outside of outpost and lols please unban all of us.

#

A bunch randoms at least 8 of us.

ancient dune
#

!appeal @knotty patrol

marble mantleBOT
#

Hey, @knotty patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

knotty patrol
#

Okay thank you

half shoal
#

how active are admins on the ban appeal because we were just raid defending i mean im just not trying to lose everything we had because some random we recruited was hacking.

#

my kd is like 8-70

true echo
half shoal
#

damnnn

#

so just quit the wipe

ancient dune
#

keep in mind they have to monitor thousands of players across 24 different servers :)

zealous kettle
half shoal
#

brp

#

i have video proof me and my friend had no idea

#

i record rust videos here and there and i have never been banned

#

i just wasted my time on that wipe because a random hacker wanted to join rust official discord

worn copper
#

not even temp ban

half shoal
#

i have bought the dlc and have tons of skins worth 100's of dollars, why would i jeoprodize 2k hours and all that to play with a hacker

zealous kettle
half shoal
#

i was in rust official discord

#

who would expect a hacker to join rust official

zealous kettle
half shoal
#

we even did ask the player beforehand if he used hacks or scripts because we woulnt play with him, he told he didnt

#

its not like we advocate or play with hackers purposely i think our gameplay and style can even further prove that. im a shit player with 2k hours, and i also have countless other games on steam and i have absolutely no bad rep and no bans anywhere

#

i spent hours on this server and even made tickets against hackers myself

#

it would be braindead for me to do something so hypocritic

zealous kettle
true echo
half shoal
#

how do i be careful if the dude said he wasnt hacking

zealous kettle
#

That is the best I am going to be able to offer.

half shoal
#

alright its all good, i wasted hours on this wipe and probably wont return to this server sadly. i jsut wanted to get on high pop and make some plays while the wipe was fresh. like i said im a clean player and i can play any modded and official server. theres no reason for me to stick around if i cant make a reasonable appeal to something i had no control over and lost atleast 5-6 hours over. i got a life aswell as the rest of you. thats time i cant get back. and since this may be a recurring problem ontop of other things that are out of my control. this server seems like a bad match.

zealous kettle
#

That is your decision. However, playing with hackers is strictly against the rules and we have zero-tolerance.

knotty patrol
#

Can you let all of the dudes who were banned from US 5x trio 15 mins ago back in? I submitted an appeal were just a bunch of nakeds screwing around outside of outpost taking cover from a roof camper. Like 8+ people in a wood shelter with code lock. Enough people typed in code and we all got banned. I only was in the server for like 30 mins total with my friend.

spare widget
#

It's a great server system with excellent staff. Sucks when issues like that happen - it's temporary, life goes on. But definitely a personal choice where you'd like to play. Will just say Rustoria is full of really good people. Unfortunately they have to be consistent and even if you didn't necessarily know the individual was cheating, it still will sit you out for a short time so it underscores the importance of doing some due diligence and if someone seems sketch, bail and report them. Only becomes a real big deal when it's a pattern. Thankfully many thousands of players play every month with no problems and just have a good time. Sorry that happened to you, just as another player. Sucks that people cheat and temporarily set back people who ended up on their side for whatever reason. Blame the cheater

half shoal
#

i mean you should take account a players history and statistics. but thats just my opinion. i also provided we have a video of the last five minutes up to the ban and us confronting him as we were banned.

#

a poor choice on the hackers part, but its just bad luck on our part. we did our part and asked. nothing more we can do if the player says they are legit and also are using the rust offical discord to look for teamates.

spare widget
near halo
#

@toxic shard can I has reputable role BlobNervous

ancient dune
near halo
ancient dune
#

nah but fr if you get 2k hrs on a single rustoria server you get it I believe

near halo
#

why the fuck is Mono not banned

#

everyone is saying it in chat and he is not dead and my whole team died with fucking loot

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

he stole my loot

spare widget
near halo
#

i did i only said it in here

#

but can i get my fucking loot back

#

my whole team died

ancient dune
near halo
#

so lets ban the hackers immediately than

ancient dune
#

our admins have to monitor thousands of players across 24 different servers, these things take time

near halo
#

great ok

#

he was super blatant that should be a quick ban

ancient dune
#

the best you can do is put in a ticket and f7 report them

near halo
#

its insane cause it was so blatant and we cant get our hard loot back

ancient dune
#

please be patient with the admin team, they get to reports as fast as they can

#

if you would like you could drop your steamid and ticket number in here for possibly faster support

#

can't guarantee anything though :)

near halo
#

i just want my loot back

spare widget
near halo
#

yep just let hackers ruin player experiences

compact halo
#

/appeal

marble mantleBOT
#

Hey, @compact halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

spare widget
# near halo yep just let hackers ruin player experiences

They don't "just let hackers" - they're constantly spending a ton of time and energy every day following up on every single player concern as quickly as possible. But they're human and can't be everywhere instantly. It's good to realize that there are a ton of other players with concerns that feel just as urgent to them and the admins want more than anyone to get rid of every single cheater they can. Thankfully overall they're extremely successful and ban an insane amount long before EAC has a clue in the majority of cases. But again, yeah, they can't just instantly be everywhere and investigations take time. It would be a logistic impossibility to return every single item that someone who was found to be cheating interfered with. Sucky reality of Rust as a whole - people cheat but thankfully they're removed normally as quickly as possible and all you can do is try to mitigate your exposure by diversifying loot, submitting good reports, not calling things out in chat, using F7, etc. Good luck and hope you end up having fun and it balances out for you. Totally can relate how it sucks at the time but hopefully you understand these people care a lot and try hard every day

near halo
#

/report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
ancient dune
placid ridge
#

/report

marble mantleBOT
#

Hey, @placid ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

placid ridge
#

/ticket

marble mantleBOT
#

Hey, @placid ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
sour stream
#

i am in the steam group and did /auth already and still havent got my kit

ashen plank
#

my ban appeal was accepted but i have the same ban message so im unsure what my ban was reduced to

#

is something bugging?

bold path
#

!appeal

marble mantleBOT
#

Hey, @bold path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

ancient dune
ashen plank
#

14 hours ago

ancient dune
#

please put your steamid here :)

#

@compact parcel pleas

ashen plank
#

76561199072909921

ancient dune
safe zinc
#

QAQ

#

@ancient duneWhat time is it where you are

ancient dune
safe zinc
modest idol
#

Any assistance?

elfin barn
modest idol
#

im waiting in vc... can you join?

plucky mango
#

Really need admin on 5x solo duo trio

#

Clan of cheaters, M1

tough bane
plucky mango
#

I have, it doesnt seem like anyone is spectating

tough bane
plucky mango
#

Are admins only EU?

#

We are on US

hexed nimbus
#

im afraid that means exactly what it says

boreal gazelle
#

Not sure about why but usually a play elsewhere means that you did/said something thats not okay, some people call it not using common sense rule but it is not due to us expecting u to be cheating, that ban reason would be cheating

near halo
#

bro he doesnt type in chat

#

voice chat isnt moderated LMFAO

waxen wharf
#

freee da homie no cap

near halo
#

free da homie he aint do nun ^^

boreal gazelle
#

He can make an appeal

near halo
#

free da homie he aint do nun

boreal gazelle
#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

plain marsh
#

Hello I saw that you guys allow cracked clients?

#

Is this true?

plain marsh
#

Oh I'm just checking before I waste my time and download

boreal gazelle
plain marsh
plain marsh
near halo
#

popsickle

boreal gazelle
#

Get out of support please

#

:/

gloomy bolt
#

plz help

ancient dune
#

!report @gloomy bolt

marble mantleBOT
#

Hey, @gloomy bolt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental moth
#

Don't call them out

ashen plank
atomic vine
ashen plank
#

Yes

#

I logged on 4 hours ago and I had the same ban message I had before the appeal

#

Still perm etc

atomic vine
#

Weird

#

Just leave your steamid here and an admin will check it out once they have time

marble mantleBOT
ancient dune
#

he alr did

hexed nimbus
ashen plank
#

I got banned for association

#

I appealed and it was accepted

#

76561199072909921

hexed nimbus
#

as that is the default punishment for this offence

ashen plank
#

I joined 4 hours ago and it said same ban message. (11 hours after appeal was accepted)

#

No time or anything

hexed nimbus
#

try to join and send me a screenshot please

ashen plank
#

I’ll send in a few hours

neat pumice
#

What's your steam ID? 🙂

raw matrix
#

https://steamcommunity.com/profiles/76561199224889287/
Hello, I haven't played Rust for a month, when I logged in today I was surprised to find that I was banned for cheats on your server. And I don’t understand how this could happen: I didn’t play any game with cheats, in my teammates I’m also sure that no one played with cheats. What should I do? How can I confirm that I am not using cheats? I would really like to be unbanned because my team plays on your servers.

hexed nimbus
raw matrix
#

Thanks

neat pumice
#

Hey, you'll need to find other servers to play on I'm afraid, feel free to DM me if you have questions

neat pumice
jaunty belfry
#

How will I be alerted for appeal? (Just appealed Playing with ban evader?)

marble mantleBOT
#

Hey, @jaunty belfry

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

atomic vine
#

If you're verified you should receive a dm from a bot when you receive a reply

#

Or you can check the status of your appeal on our website.

jaunty belfry
#

Where do I type auth??

spare widget
jaunty belfry
#

What game? I’m appealing a ban evader I can’t log in to any server

spare widget
jaunty belfry
#

I did that and it said I need to be verified on steam

spare widget
jaunty belfry
#

Oh ok thank you. I just wanted to know how I would be notified about the appeal. Never had anything like this happen before especially on a server I’ve never played on.

spare widget
# jaunty belfry Oh ok thank you. I just wanted to know how I would be notified about the appeal....

If you're linked, via the first link I posted, you'd get a DM once the appeal receives a response. Otherwise, being unlinked, you'd need to manually check back into the website periodically. They aim to respond within 3 days. Normally it's sooner but they wouldn't want to overpromise since they're always working on a lot of stuff. If you have your appeal submitted, should be good. Good luck and have a nice day 🙂

placid knoll
#

i got kicking for hacking but i was playing last night and i try and load in now and its saying discontented for hacking when im not hacking can i get pc checked or something pls

hexed nimbus
placid knoll
atomic vine
placid knoll
#

i made one

atomic vine
#

alright just wait it out for now

#

can take 1-3 business days

maiden laurel
#

hi i need some help regarding my unban it says on the website i will be unbanned on the 30th can anyone check if that is USA time or AU time 76561199165057047 is my id

hexed nimbus
#

please no callouts as the can read aswell

#

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know. +

dawn venture
#

I already made the ticket

mental moth
compact parcel
grave herald
#

On the store website, is the us 2x mondays the one that wipes mondays and thursdays?

steep basalt
marble mantleBOT
#

Hey, @steep basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

grave herald
#

Thank you

#

Maybe you could change the name to 2x vanilla for better clarification

ancient dune
silk flame
#

why has my ban been extended ?

#

was 13 hours yesterday now its 4 days ?

atomic vine
marble mantleBOT
#

Hey, @silk flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

silk flame
#

gotta be a bug or something

boreal gazelle
#

Rustoria content only please

compact parcel
#

Also please keep in mind this channel is for users which require support ^-^

wind wind
#

hello
, I had a problem at the eu small rastoria, I was banned for playing with a cheater at a party, I didn't know anything about it, could I somehow be unban

marble mantleBOT
#

Hey, @wind wind

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

pine yoke
#

any administrator can solve my unfair ban?

#

i want to play tomorrow wipe

#

my 1 week ban got extended for 2 weeks no idea why

raven mist
#

Was this your first playing with hacker ban?

pine yoke
#

no

pine yoke
raven mist
#

thats most likely why its 2 weeks

pine yoke
#

but almost all of us got 1 week

raven mist
#

is it their first offence?

pine yoke
#

idk but i thought it was always a week

raven mist
#

second offence is 2

pine yoke
#

im supossed to get unbanned this friday on morning, can i please get unbanned before tomorrows wipe? im buying vip

raven mist
#

Im sorry but rules are rules, buying vip has nothing to do with this

pine yoke
#

well

fiery quest
#

hello i have a 325 day ban and i am banned from rustoria

#

can i get unbanned

true echo
marble mantleBOT
#

Hey, @fiery quest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

fiery quest
#

it got denied can i reapeal

#

i appealed over like 120 days ago

true echo
fiery quest
#

i have skins and shit on my account i wouldnt cheat

#

can i play in like 5 years

frail wadi
#

only apeal

fiery quest
#

can i buy a unban like how affinity used to do?

true echo
fiery quest
#

can i make a potition and if i get 1 million signs can i get unabnned

compact parcel
#

Please do not ping staff

#

If you need support feel free to post your question in here

#

Do you have a steam id?

true echo
#

/steamid

marble mantleBOT
compact parcel
#

Your ban was looked into and found to be correct, which resulted in a denied appeal

finite lintel
#

how can ı see my appeal status ?

white badge
#

idk if this is where i go but im stuck in the same place i can only look around and talk in chat, ive restarted my pc and nothing worker. only happening on the 5x

frail wadi
neat pumice
versed nebula
#

on 5x us u guys should put a roam island and do giveaways and crate who ever wins

feral mortar
#

Is there just no one dealing with ban appeals lol

raven mist
#

There is 🙂

near halo
#

why the fuck has large been not up for 2 hours now on Large oil rig

spare widget
minor pier
iron bay
#

whos doing the chatmod credit stuff?

mental moth
#

Luke does everything that has to do with payments

kindred gorge
#

Why do I have to submit another appeal after I already submitted one 5 days ago?

marble mantleBOT
iron bay
mental moth
iron bay
#

can i dm you?

compact parcel
kindred gorge
#

76561199190928167

hexed nimbus
zealous kettle
kindred gorge
#

Alright thanks

near halo
zealous kettle
#

If a player is on oilrig there is nothing we can do.

near halo
#

well can we get input to see if there is someone just sitting there or not

zealous kettle
#

Can't give out that type of information sorry

mental moth
#

!ticket @tidal meteor

marble mantleBOT
#

Hey, @tidal meteor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

compact parcel
cunning delta
#

!appeal

marble mantleBOT
#

Hey, @cunning delta

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

tame eagle
#

/Ticket add clan balza name loko2 cheating

marble mantleBOT
#

Hey, @tame eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rapid creek
#

we need help they are keep killing us

warped charm
#

/AUTH

marble mantleBOT
#

Hey, @warped charm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

balmy elk
#

/auth

marble mantleBOT
#

Hey, @balmy elk

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

balmy elk
#

/ticket add

marble mantleBOT
#

Hey, @balmy elk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proven rose
#

i need support

mental moth
#

!report

marble mantleBOT
#

Hey, @rapid creek

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mental moth
#

Do not call them out

lofty copper
#

i need support

mental moth
lofty copper
#

hard do say

#

can we join call?

mental moth
#

Yea sure

#

!appeal @lofty copper

marble mantleBOT
#

Hey, @lofty copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

tulip dune
#

!appeal

marble mantleBOT
#

Hey, @tulip dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

harsh halo
#

is us 10x down?

tribal falcon
#

Hi I don’t exactly need support I was wondering if I made my account completely private and made it look sus my making like a default profile pick and a sus name but I got reported cause it looked sus and had proof I wasn’t cheating could I get banned since I’m just doing it for the laugh ?

#

And had proof I wasn’t cheating

marble mantleBOT
#

Hey, @tribal falcon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

tribal falcon
#

I’m not banned

#

I was just wondering for tommorows wipe

mental moth
#

You should be good as long as you are not breaking rules

versed nebula
#

5x US DOWN

#

HELP

#

WHATS RONG WITH IT

chilly tide
#

whats going on with the us 5x

versed nebula
#

CAN WE HAVE HELP

chilly tide
#

or tell us whats going on

#

anyone please

versed nebula
#

i used my rent money on kits

chilly tide
#

same:<

#

<@&274980199668645888>

versed nebula
#

admins sitting in a calll and not helping us

mental moth
versed nebula
#

<@&274980199668645888>

mental moth
#

Give it 5 more min

lapis isle
#

Chill tf out holy shit

chilly tide
#

sorry

brisk dragon
#

Bro Fallrate you live with your mom what rent money do you pay

calm yarrow
versed nebula
#

im gonna have to rob a shop for my rent money coes i bought kits

wanton trout
#

Fall rate is 15 he doesn’t pay rent

versed nebula
#

bro

wanton trout
#

He does although have a fatty on his onlyfans

versed nebula
#

?? are u drunk

#

i aint 15

mental moth
#

Please move to #general if you do not need support

versed nebula
#

#WE NEED SUPPORT

#

5X US DOWN HELP

mental moth
#

Give it 5 more minutes

#

If it does not come back up we will notify the admins

versed nebula
#

ITS BEEN DOWN LIKE 7 MINS

brisk dragon
#

He said 5 more minutes

digital token
#

eric chill out

versed nebula
#

shut up u broke boy

frail wadi
rich python
#

hi

versed nebula
#

flaress u suck come back when u win

brisk dragon
#

I am better than you lol

versed nebula
#

HI SWEATY

rich python
versed nebula
#

cords

brisk dragon
#

When base is finished you may have our cords 🙂

rich python
#

scared

neat pumice
#

5x is booting up 🙂

versed nebula
#

u and your shit 8 man need to farm and do oil

mental moth
#

!steamid @dusk lion

marble mantleBOT
versed nebula
#

THANK U MONO

neat pumice
versed nebula
#

WE LOVE ADMINS WOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

brittle lichen
#

is the 5x that just wiped down?

versed nebula
#

chinatown shut up and take brad when its back up

wanton trout
#

Yo chat mod ?

mortal yacht
#

huh

open grotto
brisk dragon
#

Fallrate go launch and we will wipe you bit

tired swallow
#

@wanton trout What's up?

wanton trout
#

Fall rate is using support channel incorrectly please correct him

brittle lichen
versed nebula
#

AHAHAHAHAHHAHAHAHA

#

u aint doing shit

tired swallow
#

😄 Everyone needs to relax, Problem is being handled

mortal yacht
wanton trout
#

Thank you chat mod

tired swallow
brisk dragon
#

Alright fall rate I will talk to you in Rust chat

versed nebula
#

china do u know tappin the kid that u raided and lost 2v7 ??

mortal yacht
#

yea i remember tappin never lost a raid to him tho

versed nebula
#

aHAHAHAHA

wanton trout
#

Yo, got a question, I’ve applied for a staff position but I can’t necessarily reply correctly due to the reason I don’t really have socials to respond with

tired swallow
#

What are the socials required sorry?

feral mortar
#

I’ve been banned for 2 weeks and when i asked 2 weeks ago a mod said it was a week ban

versed nebula
#

china fallrates the kid that pissed on sherman and made him cry and stuck in his own base

tired swallow
#

@versed nebula Take this to general please

feral mortar
#

I submitted the ticket like a week and half ago and i still have no response

tired swallow
#

@feral mortar Sometime a mute/ban is temporary until there is a confirmation on the correct punishment. Maybe the week ban was an initial punishment but after confirmation it may have been increased. Not 100% sure if it is like this with your case, If not please create another ticket and provide as much info as possible 😄

feral mortar
#

That doesn’t make sense though because my teammate got unbanned

tired swallow
#

What were the bans for sorry?

feral mortar
#

And it was just an association ban and a first time offense

tired swallow
#

I am unsure then, Include this in the new ticket please. Also include the moderator you spoke with, Might help the admin handling it.

neat pumice
spare forge
#

how long till i get unban

hollow cedar
#

How does one issue a report?

simple rampart
#

I’m his teammate @neat pumice I have been unbanned but my 3 other teammates are still not unbanned

spare forge
#

for a game ban alt thats not mine

simple rampart
#

And it has been 2 weeks and they have made tickets as well

tired swallow
#

@spare forge Have you made a ticket?

mental moth
spare forge
#

yes it got denied yall did not belive me

simple rampart
neat pumice
tired swallow
#

@spare forge Was there a reason given with the denial?

spare forge
#

yes

#

hacking becuase my brother on A whole diffreant pc got ban on your servers now im ban for it to

slow tangle
#

how do i skip asset warm up

mental moth
tired swallow
slow tangle
#

yes alot

#

it takes like 20 minutes if i dont

slow tangle
mental moth
#

Not sure then

slow tangle
#

it still comes back

#

after like 30 times i click cancel and retrying

#

guess i gotta wait 20 minutes then

vocal raven
#

how do you reply to the reply of your ticket when in the server, i dont want to accidentally create a whole other ticket but instead just reply to the response

timber bridge
vocal raven
#

awesome. thanks

mystic ferry
#

i have a suspected cheater in the us 10x

slow tangle
#

any fixes for my game crashing when its loading?

#

?

vocal raven
# slow tangle any fixes for my game crashing when its loading?

very file integrity. Steam<Library<Right click rust<Properties<Local Files<Verify integrity of game files. Also try uninstalling the game and reinstalling it on your ssd if you have one. You could also try a ram cleaning software to use before you launch the game.

near halo
#

hey guys i bought vip and watied why is it not going throuh

tawdry lily
#

how can i know the map for tomorrow wipe?

meager narwhal
#

there is a blatant spin botter in the rustoria solo duo trio 5x

marble mantleBOT
#

Hey, @meager narwhal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

meager narwhal
#

yeah i did that

versed nebula
#

why is your web site fucked

compact parcel
#

Thanks for submitting a ticket ^-^

meager narwhal
#

thanks

frosty iron
#

!appeal

marble mantleBOT
#

Hey, @frosty iron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

frosty iron
#

is the game ban time limit 365 like most servers ?

compact parcel
marble mantleBOT
rapid fractal
#

So I made a ticket asking for help I need to explain what’s going on over voice chat and they just said no ,, can I get any help here? Some extremely sus shit has been Happening to me on this server for few weeks now and it was fine but now it’s not when my external walls are just randomly being /removed while the ones left and right of it are still 500/500 I have so many other instances of sus shit happening if I don’t get an explanation ima lose my mind please lol

near halo
#

DUDE I MADE A TICKET NO ADMIN RESPOND BRO MOMENT

rapid fractal
#

I’ve had multiple signs that were on the inside of my base wiped clear , ive had a bear “spawn” directly ontop of me while I was running away from launch.. like genuinely “spawned” inside of me.. I’ve been group checked multiple times like ,, now I’m having shit /removed when only I can remove what I place.. like way too much sus shit

true echo
rapid fractal
#

Yes. One wall in a row of 30 doesn’t randomly decay while the others stay 500/500

potent cape
#

how do you make a ticket

true echo
true echo
marble mantleBOT
#

Hey, @potent cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

potent cape
#

!appeal

marble mantleBOT
#

Hey, @potent cape

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

rapid fractal
#

I have nearly 10,000 hours I know when sus shit is happening. This is ridiculous, I need answers lol

zealous kettle
true echo
rapid fractal
#

I’m toxic , the people I play with are toxic , the signs that were wiped in my base were racist , we finish in top 1 or top 10 kills so I’m sure we get reported for scripting

#

I have no doubt what so ever you guys have looked at us multiple times over the weeks we’ve seen it and there’s too much unexplainable shit

#

Walls can NOT just decay on their own single wall in a row

zealous kettle
#

So you think racist signs disappearing is odd? Huh?

#

We didn't remove any of your walls.

rapid fractal
#

Then use your admin tools to figure out why it disappeared

#

I was in my base and heard it crumble I go outside and nobody’s there.

true echo
#

Are you sure an explosive device didn’t remove your wall?

rapid fractal
#

Yes I was 1 door away at my drop chest in my air lock I was practically outside

zealous kettle
#

Most likely decayed.

rapid fractal
#

Impossible my other walls TOUCHING it were and still are 500/500

potent cape
#

yo spoofy im in support can you answer

zealous kettle
zealous kettle
potent cape
#

i got supposedly banned for playing with a cheater

#

and i just met this guy like 3 hours ago and he just got on and now im banned the second i put code locks on from playing solo for 12 hours strait

#

had no idea this guy was cheating

zealous kettle
rapid fractal
potent cape
#

i already did how long you think it will take for it to be answered

zealous kettle
#

1-3 days

sullen cove
#

jimbo ur tapped honestly

wispy dirge
lyric narwhal
#

i can no longer change ammo type in rtg by holding R

rapid fractal
#

Bruh how about instead of deflecting you just use your admin tools to explain why one wall in a row of 30 decayed on its own , unless it was the ladder

lyric narwhal
rapid fractal
#

Damn I feel bad for you, your parents shouldn’t of taught you to let people walk over you like that PepeYIKES

keen patio
#

user is wall hacking and kill me and my friends with ak 4 taps 300 damage. we have full heavy armor suit and 100 health. and he killed us. we both reported on F7

#

user name 820

#

steam id is 76561198135432079

#

any admin

#

we lost our loot and scrap run all of it!

#

to a hacker

sharp needle
#

/ticket

marble mantleBOT
#

Hey, @sharp needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen patio
#

bro please

#

that ticket is not working we need an admin

sharp needle
#

me too

keen patio
#

820 is damage hacking steam id is 76561198135432079

sharp needle
#

i need admin

keen patio
#

@compact parcel

#

killed again

#

i and my friend cant do anything to that hacker

compact parcel
#

The user is not currently on any rustoria servers

keen patio
#

so annoying losing cargo shit and loot to hackers while they are camping at my base

compact parcel
#

I believe you may have the wrong discord @keen patio

keen patio
#

omg

#

my baddd

slow tangle
tardy tartan
#

how do you get a admin

versed nebula
#

<@&874995535881326632> YOUR WEBSIT IS BROKE

timber bridge
timber bridge
versed nebula
#

im tryna look at leaderboreds aint loading

#

im clicking on it it aint doing shit

timber bridge
versed nebula
#

np now paypal me 5000

vital tinsel
#

i have an ip ban for something my brother did can i get unbanned

small finch
#

i bought elite on 5x no bp us how do i acquire ot

timber bridge
small finch
#

@timber bridge

versed nebula
small finch
#

i bought elite on 5x no bp us how do i acquire ot