support

[brisk cloud]

Proof I mean proof from bunga, all he said was he was unbanned but wouldn't give more yet.

[rain matrix]

the situtation is frustrating for us but I get the double down

[glad sable]

Ye they cant look bad, it makes sense

[hexed nimbus]

I suggest you as him as his situation is between us and him. We don’t share if he wants to that’s his choice

[vocal portal]

@hexed nimbus is the only way i can get my appeal looked at is by waiting? or is there someone i can talk to

[hexed nimbus]

#general please guys nothing more I can do for you im afraid I did what was requested and the rest you know from yesterday. All and all I hope you still have a great weekend

[hexed nimbus]

Appeals go trough the appeal system and standard response time is between 1 and 3 business days

[vocal portal]

damn L

but rise got his instantly looked at???

[hexed nimbus]

Different situation mate as the allready appealed and got there awnser

[vocal portal]

rise had said that he just submitted his appeal

whatever. i got banned for making threats at a hacker that u guys let stay in but i got banned.

[hexed nimbus]

Never callout or attack them personally that’s why we have staff. Use /ticket add ( your report ) and let our admin team deal with it mate

[vocal portal]

i had submitted 3 tickets

this was almost 2 years ago now. i tried letting the admin team handle it. went 12 hours w him still in the server

[hexed nimbus]

And if he just made a appeal as you said how come I spoke about there appeal with them yesterday allready. He will prob ty to make a new one but you can only make one untill that’s resolved there is no way to make a new

[vocal portal]

he stated in chat that he just submitted an appeal. so maybe he submitted another one?

[hexed nimbus]

Well if it was allready 2 years ago then 3 more business days would not matter now would it Just wait it out as it’s the only way

Well just check all the messages he send and I don’t see it but he it’s 1 to 3 business days and as you are verified you will get a dm with the outcome

[vocal portal]

im just trying to play on a server w my buddies. but yea i guess 3 more days wont hurt. juist upsetting that i got banned for attacking a hacker. also whoever had banned me is no longer in this dicord anymore

9 admins on and one simple request cannot be filled. i see why yall put in the 1-3 business days thing.

[hexed nimbus]

As we get hundreds a day plus the do loads more then you prob think.

[vocal portal]

i just wanna know why a guy can noclip into my base and talk all my stuff and not get banned but when i attack him in global chat i get perma banned. which should have been lifted a long time ago

and so after that i grew to hate rustoria. i even told all my friends not to play ur guys servers because at the time the admin team was god awful. and now i wanna give ur guys servers another shot to see if they have improved and ur telling me i have to wait 1-3 days because one of ur shit admin disregarded my tickets.

[livid tapir]

writing paragraphs like this doesnt really do anything

what did u get banned for

like what is the ban message

[vocal portal]

ddos threats

[livid tapir]

lol bro you got yourself permad

[vocal portal]

made over 2 years ago at a hacker that hade stayed in the server for more then 12 hours

[livid tapir]

that doesnt change the fact that you ddossed threatened

[vocal portal]

didsnt ddos

made threats

[livid tapir]

we cant speed up your appeal process

and you having to wait has nothing to do with admins "disregarding" your ticket lol

and everything to do with you breaking our rules

[vocal portal]

thats not what i was saying. when i reported the hacker i gave videos for prrof and ur admin team disregarded my tickets

[livid tapir]

then phrase your statements better in the future

wait out the appeal

dont make ddos threats

bro ddos threat someone talkin about our admins are shit 💀 let me be

[vocal portal]

ur admins are shit for disregarding cold hard proof

and the admin that banned me isnt even here anymore

[livid tapir]

im interested too

[livid tapir]

that doesnt matter lmao the chat logs still exist

[vocal portal]

fuck idk dude it was over 2 years ago but he aint in this server

like none of the admins names look familiar

[livid tapir]

either way wait out the appeal but if you made ddos threats you probably arent gonna be unbanned

the lack of remorse and accusatory deflective tone youve brought with you has probably cemented that

[vocal portal]

oh someones using big words

[livid tapir]

💀

[glad sable]

Hello is it possible to speak with anyone with the admin role

[vocal portal]

does big words make u get payed more so u can pay ur rent in ur moms basement?

[livid tapir]

yes i get paid $5 per letter

[livid tapir]

what about

[vocal portal]

nice man

[glad sable]

the subject of bans/ association bans

[vocal portal]

gotta wait out an appeal bud

[livid tapir]

i can probably answer general questions, have you been banned?

[livid tapir]

#general

[glad sable]

Sorry it is not general questions

[open laurel]

Where do i appeal a Mute?

[livid tapir]

All bans/mutes can appealed at https://bans.rustoria.co/

[knotty fable]

I was loading into rustoria us main and right as I got in it kicked for hacking. so it wont let me load in can someone help?

[open laurel]

😭

i only said "fag" like the thing after u smoke

[hexed nimbus]

Steam Id

[open laurel]

76561198199897518

[hexed nimbus]

Sec

[open laurel]

Ty 😉

[livid tapir]

appeal at https://bans.rustoria.co/

[glad sable]

damn we got bronies up in this bitch

[livid tapir]

just lyk dont use slurs in the future, although it has other meanings our chat filters are gonna auto flag that

[manic peak]

can admins help me whit a vip?

[knotty fable]

ok thanks its weird bc i wasn't hacking

[livid tapir]

what about it

[open laurel]

Bruuuh

well i didnt know that....

[livid tapir]

what rust player is talking about cigarettes

[manic peak]

i bought the vip and dont have vip in game

[livid tapir]

how long has it been?

[open laurel]

Ermmm me?

[livid tapir]

have you verified that you bought it for the right server?

[glad sable]

@vocal portal thats what I thought this is my call

[open laurel]

Ive smoked 15 years.

[livid tapir]

1 in a million

[manic peak]

yes

[open laurel]

and im that one 😉

[livid tapir]

you wanted rtg vip?

[manic peak]

yes

[livid tapir]

your chat historys being reviewed, given the right context you may be unmuted but will see

[livid tapir]

idk about rtg vip if im honest with you, gonna have to wait for mike to see this

[manic peak]

how long it will take?

[manic peak]

bc im waiting like 17h

[livid tapir]

damn yeah bro it should be <5 minutes

[hexed nimbus]

Mute is a auto mute so I’m afraid you got to wait it out. Please refrain yourself from saying it again is my advice

[livid tapir]

make a #payment-support ticket and attach the screenshot you sent here

[manic peak]

okay

[manic peak]

i make it but no one help me

[livid tapir]

how long since youve made a ticket in #payment-support

have you typed out your issue in the ticket?

[manic peak]

i was asking in the ticket

[open laurel]

Ty for supporting Rustoria 🙂

[livid tapir]

send the screenshot in the ticket and it should be fixed shortly

[manic peak]

okay do i nead send a full screen?

[livid tapir]

no no what you sent here already was fine

[livid tapir]

.

[manic peak]

okay

[manic peak]

is that good?

[livid tapir]

say it hasnt worked and its been about 12 hrs

but yeah that should be fine

[manic peak]

okay

[icy oasis]

on rustoria eu long every month global wipe?

[mellow tundra]

BPs are wiped on force

That's the only time it wipess

#oldserverinfo

[dim forum]

is there a known issue with hemp farms on us main rn? My water is working sometimes and sometimes it doesn't and I got to rewire it to make it work again which i never got to do on other servers

and by rewire i mean do the exact same thing that it wasn't working on just rewire it so basically turn it off and on which is weird

[spare marlin]

i need help to talk about a ban my account has (due to my account being stolen at the time it was recieved)

[atomic vine]

!appeal

[marble mantle]

Hey, @spare marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[feral ingot]

I made a ticket and was asked to talk with @gleaming hound

[gleaming hound]

Hey, you able to join #368790610783764480?

[feral ingot]

Yeah

[rancid gulch]

@mellow tundra

does it count as teaming if i drop my coords in chat while im getting raided

[spare widget]

You can normally say it publicly without issue

Just be very careful not to coordinate privately or show bias to counters really. Team limits are there for a reason and it's a big deal to keep things fair for everyone involved. But announcing the coords publicly of a raid isn't a problem

[turbid latch]

report

[marble mantle]

Hey, @turbid latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid latch]

/ticket

[marble mantle]

Hey, @turbid latch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[kindred bough]

yall need to remove fucking roofcampers man

[tardy perch]

yo what is the next step after the 1 hour chat violation ban?

is it a perma ban?

[zealous kettle]

Rejoin after an hour.

[tardy perch]

i mean if i do a repeat offense

[zealous kettle]

If it says it's for an hour then you can rejoin in an hour

[tardy perch]

i mean after the hour ban, when i rejoin, if i do a chat violation again is it still gonna be 1 hour ban

[desert anvil]

nope

i think its 24h

[turbid latch]

This dude in Rustafied just got banned and was complaining about it saying he wasn't cheating. I got the clip from the poster (who was also cheating lol) and he absolutely is cheating. Once I sent him the clip he said he's just gonna play on Rustoria.

Here's his profile and the clip
https://steamcommunity.com/profiles/76561198217307339
https://streamable.com/gw6ip0

[tardy perch]

because i keep forgetting that this one word is considered a slur

bro i think im about to get raided too ffs

[desert anvil]

@tardy perch can you add me

[tardy perch]

i dont understand why they cant just mute me

i would rather them have muted me permanently or smt instead of banning me

[zealous kettle]

Just don't break the rules... lol?

[tardy perch]

i understand its just i keep forgetting

😦

[turbid latch]

forgetting to follow the rules

[tardy perch]

forgetting that one single word is against the rules*

[wispy loom]

Well it's a good way to train your memory

[tardy perch]

fair enough

im just gonna turn off chat lol

[wispy loom]

Haha also an option

[manic peak]

who can help me what i nead to writhe her?

[pure vector]

on what server the incident happened

[manic peak]

oh thx 😉

[burnt bobcat]

hey im an asshole i know ive been a bad guy i know i maybe offenced some poeple im realy sorry about that i would like to get unbanned if that happen i promise i would never do the same thing again and i will be realy carefull. i have refferenced that can speak for my character that ive learn and i will never do it again. please answer me when you can

[pliant garden]

question. i cant open the chat window at all in game? voice works but i cant even type in commands?

[spare widget]

Chat disabled in game settings?

[marble mantle]

Hey, @burnt bobcat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pliant garden]

? hum let me look

lol...

simple problem simple solution

[spare widget]

Awesome 🙂 Have fun! Glad it was an easy fix

[timber bridge]

[near halo]

hello could you take a look at the unban applications, I have submitted an application

[mental moth]

You need to be patient they take 1-3 days

[near halo]

and where can i see the answer

[mental moth]

On the website but if you link your discord you will get a message from the bot

[near halo]

thx

[rancid gulch]

why does rustoria 10x keep lagging

[fallen tree]

Can you view tickets even after wipe?

[rancid gulch]

the lag is so bad even cargo is lagging

[gloomy pulsar]

@wispy loom

[wispy loom]

Taking a look

[fallen wolf]

eu small down

[static bluff]

can i get some admin help please im having issues with server

@wispy loom i sent you screen shot of what the server told mewhen it disconnected me

[atomic vine]

I think most servers are having issues honestly

[umbral garden]

!appeal

[marble mantle]

Hey, @umbral garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frail solar]

@wispy loom @atomic vine Eu small has crashed fyi just letting y'all know

[vast lance]

@bright cedarppeal

[fallen wolf]

whats going on with that eu small server, it crashed yesterdayx aswell

[vast lance]

!appeal

[marble mantle]

Hey, @vast lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

Yeah we know

It's getting worked on guys just be patient

[dusk hatch]

Vanilla 2x has got some really bad lag and I’ve just lost so much because I could close my door because the lag was soo bad please roll it back

[atomic vine]

I think a bunch of servers are having issues lately

[frail solar]

Yeah mb just last time it was quite a while but i just thought letting y'all know would be th eplay

[mild wasp]

Bro i stg

if i disconnect 1 more time

im bouta like go sicko mode

[limber ridge]

i just got falsely banned

[mental moth]

!appeal

[marble mantle]

Hey, @limber ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

What you get banned for ?

[limber ridge]

hacking lmao

[mild wasp]

I think your hacking bro

[umbral garden]

me and him were in a team and we got falsley banned

[mental moth]

You guys need to make an appeal

[umbral garden]

we did

[limber ridge]

yeah we will

[umbral garden]

how long will it take

[atomic vine]

1-3 days

Can take longer

[umbral garden]

bru

[atomic vine]

It says everything in the appeal

!appeal

[marble mantle]

Hey, @atomic vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[limber ridge]

is there any way u guys can check my pc so u know im not hacking? bc im not

[umbral garden]

there goes the whole wipe

[atomic vine]

Can take more or less

[mild wasp]

buisness days pretty sure

[atomic vine]

Xd

[silver portal]

How come I got banned for hacking even though im not hacking. they gave a very vague description saying this "YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED."

[atomic vine]

Then the decision is final

[umbral garden]

this the second time this shit has happened and none of us are hacking yall need to look more like wtf

[atomic vine]

Look for another server

[silver portal]

evidence??

[limber ridge]

fr wheres the proof

[mental moth]

They don't share that info

[narrow zenith]

how do i make a ban apeal?

[mental moth]

!appeal

[marble mantle]

Hey, @narrow zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silver portal]

then where is the justification for the ban??

[atomic vine]

We don't share evidence

[silver portal]

so u just gonna ban ppl that arent hacking?

[atomic vine]

If we say we have enough proof then we have enough proof

[limber ridge]

not even with the person u are banning?

[kindred gorge]

maybe cuz u dont have evidence

[atomic vine]

We don't and won't share any proof we have

[mental moth]

Admins have all of the evidence

[atomic vine]

Nope

[silver portal]

dang i used to enjoy playing rustoria but you guys just ban randomly

[atomic vine]

We tell you we have enough

Then we have enough

[silver portal]

not cool or professional of you guys

[atomic vine]

Unlucky

[umbral garden]

@silver portalong

[atomic vine]

Sorry man if it was permanent then you have to find another server

[silver portal]

then why tf you here doing nothing but sitting in support?

[atomic vine]

?

Huh

[mental moth]

To help people?

[gleaming hound]

Can you send me your Steam ID please.

[silver portal]

you mfs tripping

[marble mantle]

Hey, @silver portal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silver portal]

76561199169368781

[umbral garden]

76561199234367034

[zenith hamlet]

76561198179906974

[gray flax]

!appeal

[marble mantle]

Hey, @gray flax

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gleaming hound]

You will remain banned.

[gleaming hound]

You will need to appeal at https://bans.rustoria.co

[silver portal]

lmfaoooo this is the type of support you guys give

[gleaming hound]

Not sure why you sent me your Steam ID

[silver portal]

i got that same message there on the appeal page too! NICE

[gleaming hound]

Hope you find a new server you enjoy, but you will no longer be able to play here.

[vast lance]

76561199086062224

[silver portal]

sam you will remain bitchless

[gleaming hound]

https://tenor.com/view/rage-cat-despite-all-my-rage-get-real-gif-20016880

[glad sable]

Bruh you're talking to someone discord moderating on a Friday they already are

[limber ridge]

ong

[zenith hamlet]

when server restart i just crafting wb 2 and after restart it dissapeared

[vast lance]

sam i sent my steam id

[mental moth]

Happens when you are crafting while it crashes

[gleaming hound]

You will need to appeal at https://bans.rustoria.co

[vast lance]

i did

[zenith hamlet]

i craft it and just pick up wb 1 and when i try to place it server crush

[atomic vine]

@glad sable this is support channel. If you wanna chit chat go #general

[glad sable]

Sheeesh OK mayn

Cute dog tho

[atomic vine]

My baby

[narrow zenith]

Sam, I Submitted my appeal. When and where do I look when after they review it?

[zenith hamlet]

someone will help me or i just have hand in the potty

[gleaming hound]

On the same website where you appealed. https://bans.rustoria.co

[mental moth]

What do you need help with

[narrow zenith]

alright, so ill just have to check often

[zenith hamlet]

.

[mental moth]

Admins cannot help you with that

[manic peak]

frostyy can i ask you somethingč?

[mental moth]

They don't interfere with gameplay

[mental moth]

Yea

[manic peak]

im waiting supot like 16h but no one saw that

[zenith hamlet]

so that is my fault that server crash when i craft workbench?

[manic peak]

mabie you ca do something? :))))))

[mental moth]

No but admins wont be able to give you a new one you will need to craft one

I cannot do vc right now can you do text

[manic peak]

???????????????

[mental moth]

I was talking to adaszor

[manic peak]

you joking?

[mental moth]

?

[atomic vine]

What do u need help with?

[manic peak]

i wasted my 6e and geting nothing?

[manic peak]

can you see ticket or no?

[mental moth]

Does your kit/vip not work?

[manic peak]

yes i can show to you

[mental moth]

Have you made a payment support ticket?

[atomic vine]

No. Only admins can see tickets

[manic peak]

mabie its my bad idk

[atomic vine]

Don't show to us we can't help you

[manic peak]

i made this one

[mental moth]

You are gonnna wanna be patient only 1 admin has access to these tickets

[atomic vine]

You have to wait for the admins to reply to your ticket

[kindred gorge]

can u check my id sam 76561199190928167 bc i was with fliddy when i got banned

[mental moth]

!appeal

[marble mantle]

Hey, @kindred gorge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[kindred gorge]

i already appealed

[mental moth]

You have to wait for a response then

Takes 1-3 business days

[kindred gorge]

how long would that take

ahh nah bruh all bc admins cant tell the difference betweens cheats and skil

[mental moth]

They can

[kindred gorge]

ur a chat mod

[atomic vine]

They won't ban you without solid evidence

In some rare cases you can be falsly banned and that's why we have our appeal request system

[kindred gorge]

ong yall have extra chromosomesd

[manic peak]

Frostyy if im gana buy agan this vip is this shit gana hepin agan?

[mental moth]

I do not know

[manic peak]

il wait 1d more and gana buy one more

idk mabie is gana be -10e

[atomic vine]

If you're a legit player than try to at least appreciate that we're trying to keep the server clean. Sure maybe in your case it was a mistake but in most cases it isn't.

[mental moth]

Ok only thing i can tell you is that you are gonna have to be patient until the admin can check the tickets

[manic peak]

okay

but i think my fault

maybe i did something wrong

[atomic vine]

Wait for your ticket response

Maybe it wasn't your fault

None of us can help you here

[manic peak]

good decision

[atomic vine]

Fuck off bloo :D

[manic peak]

Frostyy or varmen can i ask one more time

[mental moth]

Yea

[narrow zenith]

I have a question

[mental moth]

Yea?

[manic peak]

why is it showing Subscriptions to this person but not to me?

[mental moth]

Hve no idea

[kindred gorge]

have

[manic peak]

i think this is my fault but il wait support

[mental moth]

It doesn't mean you were playing with person with a game ban @narrow zenith

[umbral garden]

frosty

[mental moth]

?

[umbral garden]

talk in chit chat

[mental moth]

I cannot rn

[umbral garden]

ight

[ancient dune]

@mental moth undeefeefenn

[ancient bridge]

Hello

i got banned 1week ago for playing with hacker, and im still banned

[mental moth]

!appeal

[marble mantle]

Hey, @ancient bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ancient bridge]

any administrator who can help me, unban should be today

[mental moth]

What does it say when u try to connect?

[ancient bridge]

banned: playing with hacker

[mental moth]

Then you need to make an appeal

It is perm until appealed

[mental moth]

No

[ancient bridge]

i logged and its says "YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED."

i never got banned before

[atomic vine]

Nothing we can do for you

It's the final decision

Hope you find another server that you can enjoy and play fair

[ancient bridge]

first time i got banned from play with "hacker" and i dont even know they guy who was banned

[ashen umbra]

@ancient dune thanks bro'

[atomic vine]

We can't help you I'm afraid

[mental moth]

You are gonna need to find a new srv to play on

[atomic vine]

It's the final decision

[mossy rock]

where do I appeal a ban?

[mental moth]

!appeal

[marble mantle]

Hey, @mossy rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[eternal notch]

Why do i keep subbing to the youtube but its not giving me the auth or saying i am subbed

[mental moth]

YouTube linking does not work atm

[mellow pelican]

i was just wondering if i could play this server if i have a game ban?

but its from like a year ago

[livid tapir]

One game ban 180 days

Two is a year

3 is perma

Just make sure it’s been over 180 days

[eternal notch]

can you hit me with a connect so i can claim loyal kit :D

[mellow pelican]

its been exactly 220

[mental moth]

I cannot connect neither can admins

You should be able to claim loyal kit if u link the rest

[livid tapir]

U should be fine as long as you are on the account that has the ban

If you’re on an alt you might be banned for ban evading

Ur safe to play our servers if you have one rust game ban that’s 220 days old

[hushed finch]

I can take a look, DM me

[mellow pelican]

steam wont even let me join a server lmao

me other account got hacked so

[livid tapir]

Dm bengly

See if he can help you

[ancient bridge]

why? its the first time i got banned

[livid tapir]

Don’t matter

[mellow pelican]

gotta wait 180 days then

[livid tapir]

If your appeal was denied that’s final

[ancient bridge]

but i didnt make an appeal on the website

[livid tapir]

You got eac’d today?

[ancient bridge]

and its says the appeal is denied??

[livid tapir]

Then appeal at https://bans.rustoria.co

[livid tapir]

Then you did appeal and aren’t welcome on rustoria

[ancient bridge]

wtf?

Cant understand your rules

[mental moth]

If it was denied you cannot play here

[ancient bridge]

how its denied if i even maked a ticket?

hello?

[mental moth]

the admins denied it

[ancient bridge]

my friends got unbanned and not me

[mellow pelican]

steam got the worst recovery system ever

[ancient bridge]

they already got unbanned, and my account still banned

[mellow pelican]

hasbulla shut up

sound like a lil baby complaining so much

[sleek moss]

Please keep this channel to support related issues only thanks.

[livid tapir]

Uncommon Jeff W

[ancient bridge]

Anyone can explain why my friends got unbanned and im not unbanned?

[mental moth]

@thorny dune Berchy cloud you take a look?

[vapid spire]

im looking to get unmuted

[ancient dune]

!appeal @lean warren

[marble mantle]

Hey, @lean warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[thorny dune]

If you made an appeal and it was denied then the admin took a look at the situation and made the final decision.

[livid tapir]

probably because he was the cheater frosty and his friends got association bans

[ancient bridge]

i didnt make an appeal

[mental moth]

I mean he said he got banned for "Playing with Hacker"

Thats why i wanted Berch to look but all good

[ancient bridge]

i just join here https://bans.rustoria.co/

and its says the appeal was denied, but i didnt create a ticket lol

when i join to a server its says "disconnected: banned: for playing with hacker

my friends already are unbanned

[livid tapir]

bro ban appeal decisions are FINAL

go to #general

this will not be discussed further

[brisk cloud]

It sounds like he is saying he didn’t make a ticket, and went to make one but it said there was already a ticket and was denied

[livid tapir]

that is what hes saying

unfortunately that is just untrue

meaning that he is either twisting details or leaving shit out on purpose

either way his appeal was denied meaning that he is no longer welcome on rustoria, there is nothing else to say

[mental moth]

ok doesn't matter is his problem so lets just shhh

[formal abyss]

i need help

[mental moth]

With?

[formal abyss]

i got banned

[mental moth]

!appeal

[marble mantle]

Hey, @formal abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ancient bridge]

Cant understand

[livid tapir]

#general you've received your answer

[nocturne jewel]

i need help in game

[mental moth]

Admins don't interfere with gameplay

[livid tapir]

@timber bridge join support call

[split oar]

!appeal

[marble mantle]

Hey, @split oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

@gleaming hound help pls

@stiff widget

@slow birch please

anyone

[mental moth]

#looking-for-group

[nocturne jewel]

@jagged escarp

help us

[little willow]

Help

[mental moth]

What's up?

[fading dew]

How do I appeal???? I with rsq our teammate was hacking without us knowing

[mental moth]

!appeal

[marble mantle]

Hey, @fading dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fading dew]

Thank you

[marble mantle]

Hey, @little trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[harsh grove]

I need help my subscription wont cancel

[mental moth]

!cancel

[marble mantle]

Hey, @harsh grove

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[harsh grove]

Ive done this it is not doing anything when I hit cancel I can show you

[mental moth]

Does it open the confirmation tab?

[harsh grove]

yes but when you hit cancel the second time nothin happens

fuck It just worked

[mental moth]

Oh ok

[harsh grove]

thanks

[little trellis]

Is there a chance for me to reappeal a ban that has been denied? I had gotten banned for chat toxicity and would like to redeem myself. I'd like to join your servers again. I have gotten banned 2 months ago I believe.

[mental moth]

If it was denied you wont be able to appeal again

You will need to find a new server

[near halo]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[mental moth]

Which server

@near halo

[near halo]

One message removed from a suspended account.

[mental moth]

Ok i will contact a higher up to take care of this

[near halo]

One message removed from a suspended account.

[mental moth]

Admins cannot interfere with gameplay sorry

You will need to wait until it gets despawned

[fleet jacinth]

bruh do we just wait for it to despawn then ?

[mental moth]

Yea

[fleet jacinth]

k

how long dose it despawn ?

[mental moth]

Have no idea

[hot surge]

i boosted the cord but cant use the kit do you guys know why i have restarted and everthing

[zealous kettle]

!verify

[marble mantle]

Hey, @hot surge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[idle rampart]

btw RCK big group in rustoria eu main friend got banned and there whole clan did not wtf guys they are all got carried by cheater and now you banned only 1

[mental moth]

!report

[marble mantle]

Hey, @idle rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[idle rampart]

@mental moth is it fair 1 guy from clan get banned other dont get banned they should atleast banned them a month for playing with cheater

[gilded locust]

June's been over for 15 days. Can server picture go back to normal plz

[mental moth]

I don't see a problem why it couldn't stay for extra time

[gilded locust]

it make me feel uncomfortable

[hushed path]

!report

[marble mantle]

Hey, @hushed path

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[heavy depot]

I am building a base with outer tc and now my outer tc are just gone and connected to my main base tc and now people are able to just build like they are not there and I can replace them

[hushed path]

this guy cheating? https://steamcommunity.com/profiles/76561198841158959/

[livid tapir]

This seems like a build issue not a rustoria issue

Up to you to figure out

[livid tapir]

Make a ticket in game and ask an admin to investigate

[heavy depot]

We have

[hushed path]

I have, no reply yet, died twice to him ful kit already -.-

[livid tapir]

Gotta wait for a response, that’s for both of you

[heavy depot]

@livid tapir it’s not a building issu the tc just up and disappeared and no one broke them cuz I just placed them

[livid tapir]

Tcs do that if you connect builds

[mental moth]

Perhaps gary took it

[livid tapir]

Trust there’s something fucky with builds that you’re doing

[heavy depot]

Ok I’ll break something and see

[livid tapir]

Goodluck

Don’t connect ANY build with its own tc to another build

[hushed path]

All g I’ll wait

[livid tapir]

They may stay for a moment but will destroy, can’t tc stack

[worthy quiver]

why did i just get kicked?

[mental moth]

What does it say when u try to connect?

[worthy quiver]

playing with hacker

[mental moth]

!APPEAL

[marble mantle]

Hey, @worthy quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[worthy quiver]

thank you

[heavy depot]

@livid tapir thank you your right didn’t know that was a thing

[livid tapir]

for sure

[jade lantern]

AYE who do i talk to for teamers bc theres some shenanagins goin on and my boy has clips

[livid tapir]

just upload youtube or imgur and attach the link in the ticket

[jade lantern]

kk thx bb

[flint igloo]

is marc here

[mental moth]

He is offline right now

[near halo]

why does it keep telling me Disconnected: EAC: Authentication times oout (1/2)

[jade lantern]

also just to make sure before my boy submits it is 2 groups saying they have a common goal of killing us and both coordinating to make plays on us is considered teaming right?

[mental moth]

Have you verified your game files?

[near halo]

what even is that

[flint igloo]

is it possible for marc to ping me when he is availiable ?

[livid tapir]

dm him

[flint igloo]

oke

[gloomy pulsar]

Yes

[fallen tree]

how can i view a ticket i made at the end of last wipe?

[jade lantern]

ok they say they are "just having a conversation" but its pretty apparent its more then trhat

[near halo]

?

[gloomy pulsar]

If more than group limit team that’s teaming on the group limit servers is 2 people are together one in a clan of 4 one in clan of 4 what equals 8 wether offline or not you can’t do that

[grizzled plank]

Can any admin check my ticket "516" on rustoria US Main. blatant cheater advertising his YT jump insta headshotting etc.

[mental moth]

!gamefiles

[marble mantle]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[near halo]

whats that even do?

[jade lantern]

they end out being less than six we think unless the third group is in it too but its a 3man and a 2 man talking in game

[mental moth]

Cloud fix your issue

[gloomy pulsar]

Is this against rules I can’t remember from my memories I don’t think so @mental moth

[gloomy pulsar]

U can just /cinfo …..

[vital tinsel]

hello, I tried to join US Main and got instantly banned. Can you guys help me out with whats going on?

[livid tapir]

i mean if team limit is 6 and they dont pass 6 its allowed

[livid tapir]

what did u get banned for

[vital tinsel]

"Play Elsewhere"

[gloomy pulsar]

Thought so

[jade lantern]

bruh

[livid tapir]

thats an extreme toxicity ban

[jade lantern]

thats some bs ngl what happens if they have offline members?

[gloomy pulsar]

Bannable

[livid tapir]

if the sum total of people on teams is 6+ its bannable

including offline players

/rules in game

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[gloomy pulsar]

Cinfo both and tell me how many in each team

[jade lantern]

ok

[vital tinsel]

Can I do anything to get unbanned? im sure its a mistake

[jade lantern]

for the chance of them having offline members do we have to include that in the f7 ticket to see if they have offline members?

[gloomy pulsar]

What server you on

[livid tapir]

https://bans.rustoria.co/

[gloomy pulsar]

@jade lantern

[livid tapir]

yes but its not an f7 report its a /ticket

[compact matrix]

I can join every server except small, why?

It's not down, my friends are still on

[livid tapir]

what does it say when you try joining

[compact matrix]

Connection attempt failed

Been trying for like 20 minutes, sometimes it says timed out

Oh now it's letting me in the second I say anything xD

[finite mango]

ADMINS

[livid tapir]

try verifying game files

[finite mango]

@livid tapir

[jade lantern]

this the dude with the clip

[livid tapir]

hi

[gloomy pulsar]

What clip

[finite mango]

it was 3 dif clans on large teaming up against us talking shit

[grizzled plank]

is there any admin that can please help. blatant flying around now. ticket 516 on toria us main.

[finite mango]

or atleast 2 clans

[jade lantern]

the shit talk isnt the issue its the teaming

[gloomy pulsar]

Is large vanilla?

[grizzled plank]

just wiped all of vincents team blatantly

[finite mango]

no

[jade lantern]

3x no bps

[livid tapir]

yeah we know sorry about this admins will get to it ASAP

[livid tapir]

just wait for admin response

sorry about the wait

[gloomy pulsar]

Oh ok that’s got team limit

[finite mango]

its not breaking team limit but its legit 2 or 3 clans teaming against 1

[gloomy pulsar]

How many people are in each clan do /cinfo then there clan tag

[finite mango]

we are not on the server anymore

[gloomy pulsar]

How many in each team including offline and online

[jade lantern]

im loggin back on to check

[finite mango]

what he said

[jade lantern]

will cinfo show us offline members

[vital tinsel]

is it really a wait of 1-3 business days to hear back from you guys?

[gloomy pulsar]

Yes

[gloomy pulsar]

Around that

[livid tapir]

no they removed that recently

[slow arch]

still a thing on some servers

[livid tapir]

US 10x doesnt have it

[slow arch]

that's one server of many, but yeah

[livid tapir]

i assumed theyd remove it from the lesser moddeds too

3x,2x dont either

im just not 100% sure about 5

[slow arch]

Zeus 5x does

[gloomy pulsar]

Oh

[livid tapir]

wack do u know about 5x trio?

or 5x no bps

[gloomy pulsar]

Havnt seen it in change logs

[slow arch]

haven't tried but it could be a zeus specific thing

[livid tapir]

surprised me too but played a wipe after force on 10x and it was gone

[slow arch]

could also just be that it has changed and some servers haven't updated due to not having been wiped yet

[burnt bobcat]

it take so long to get unbanned

[gloomy pulsar]

I thought it would be in there that’s a big change

[livid tapir]

they didnt put in changelogs that they removed recyclers

[gloomy pulsar]

On modded? If so they did

Nvm I’m stupid

[livid tapir]

on vanilla

u got it bb

[gloomy pulsar]

Both them changes are kinda big ima go crazy at hoppel

[livid tapir]

let him know

[finite mango]

ff clan-2 moo clan-3 ZA clan-5 @gloomy pulsar

[gloomy pulsar]

That’s a giant rules then

[livid tapir]

that breaks team limit rules

[finite mango]

yea

[livid tapir]

include the team names and the team members names in your ticket

as well as the clips link

[finite mango]

but not all of them were on large

[livid tapir]

thats fine

[gloomy pulsar]

!ticket if you got proof add clip in it with all of them teaming up against you with team names and team members

[marble mantle]

Hey, @finite mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[finite mango]

idrk the people on large names

they were just all talking to eachother talking shit to just my clan and all trying to kill us

[gloomy pulsar]

Can you not see named when you see cinfo and if servers got tp do tp then clan name

[livid tapir]

^

[finite mango]

alr

[burnt brook]

how do you enable modular sharing

for turrets my friend keeps getting shot by mine

[livid tapir]

what servers

[burnt brook]

5x no bps

i mean bps

[livid tapir]

zues?

[burnt brook]

yes

[livid tapir]

not sure, i think you have to manually auth

i dont think its toggleable

[burnt brook]

then why do they have that option?

im trying to add my friend to my turet

turret*

[livid tapir]

i dont play zeus if im honest, im not really sure why youre having this issue

[burnt brook]

ok welp idk then

[finite mango]

i made a ticket but forgot to ad video

[mental moth]

You can make another one

[finite mango]

how can i add vid?

[mental moth]

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

[burnt brook]

frosty do you know how to activate modular sharing on zues5x? because my turret keeps shooting my friend

[mental moth]

No

[gloomy pulsar]

They is a command like clan share

Or something like that I think

[burnt brook]

idk what that is

[gloomy pulsar]

Is he in your clan

[burnt brook]

no

[gloomy pulsar]

Idk if that’s why

[burnt brook]

ok let me try

[gloomy pulsar]

/clan create (name)

Then do clan invite (name)

[cerulean cove]

any reason i get kicked for exceeded team limit on the trio 5x? its just the 3 of us ?

[gloomy pulsar]

!appeal

[marble mantle]

Hey, @cerulean cove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @pure oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

Please do not call out cheaters

[mental moth]

Make a ticket as the message says

[cerulean cove]

ty Wraith, just sent one

[finite mango]

@mental moth my clip wont upload to youtube or imagr is there any other way i could try to send it in?

[mental moth]

Streamable?

[gloomy pulsar]

Medal I think works

[finite mango]

i could stream it maybe ik

i have the clip in geforce but it wont let me transport it into a file

[gloomy pulsar]

You just need the link

[finite mango]

yea i cant get the link

[gloomy pulsar]

Have you tried medal

[mental moth]

What does it say when u try to upload to youtube?

[fallen tree]

can i speak to an admin?

[gloomy pulsar]

about

[mental moth]

@finite mango if medal does not work try this https://streamable.com/

[fallen tree]

doesnt concern you

[finite mango]

it tells me to login and i do that but it just sends me right back to geforce and does nothing

[gloomy pulsar]

I’m not admin but I might be able to help

[fallen tree]

you cant

[gloomy pulsar]

What’s it about

[fallen tree]

bro, it doesnt concern you. stop. youre not staff.

[livid tapir]

hes just tryna help

whats up, what do you need

[fallen tree]

he cant, i already said he couldnt.

[finite mango]

@mental moth i could stream it to you but get no sound out of it

[gloomy pulsar]

Suiting is staff

[fallen tree]

j need to speak to an admin and only an admin

[mental moth]

What format is the file?

[livid tapir]

then dm them

what do you hope to get out of being disrespectful here

[gloomy pulsar]

Mods know what there doing they can tell you what you need to do

[finite mango]

geforce but idk format

i cant look at it as a file

[jade lantern]

he like physically cant go look at it in his files

[gloomy pulsar]

What would you need a admin for and if we can’t help we will say what to do next

[fallen tree]

im not being disrespectful. said i needed to speak to an admin and he couldnt help and hes being persistent.

[mental moth]

If he clipped it it saved somewhere in his files on his pc

Try going to "Videos" location

[fallen tree]

ive been here for 2 years...you guys cannot direct me in a direction, can I j speak to an administrator

[livid tapir]

dm admins if you need them like i said

[finite mango]

thats what ive done

[fallen tree]

no response

[livid tapir]

wait

[mental moth]

You are using geforce now right?

[finite mango]

yes

[gloomy pulsar]

@compact parcel

Can you deal with him he don’t want any of us to know only administrator

[livid tapir]

ay bro he just gotta wait

[gloomy pulsar]

He’s probs dmed someone offline

[livid tapir]

[novel sedge]

I got muted for typing mudhut monkey is that a fair mute?

[livid tapir]

how do you expect that to be taken

[mental moth]

@finite mango

[finite mango]

yes

[novel sedge]

wym

[mental moth]

Cloud you join waiting for support

[novel sedge]

how is that mutable

[livid tapir]

how long were you muted for and please give steam ID

[finite mango]

yes

[novel sedge]

12 hours

[fallen tree]

no.

[livid tapir]

id say thats fair but ill have it reviewed dm me your steam ID

[novel sedge]

fair in what way

[finite mango]

@mental moth im in

[novel sedge]

76561198118257585

[livid tapir]

nvm its been reviewed

it was deemed a fair mute

[novel sedge]

what part of that is mutable

monkey or mudhut, just so iknow for next time

[livid tapir]

a combination of the two

[hushed path]

he got banned

[flint igloo]

can a admin dm me rq

[gloomy pulsar]

About

[flint igloo]

ban appeal

[gloomy pulsar]

!appeal or did you do that

[marble mantle]

Hey, @flint igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gloomy pulsar]

Just look at online admins and msg one

[lime solar]

Eu medium can't get me on DC

[mental moth]

What does it say when you try to connect?

@stiff widget His message got auto deleted

[lime solar]

come to discord.gg

[mental moth]

But yea he got come to discord message

Ok be patient until he responds

[lime solar]

Kicked as soon as you enter the game

[mental moth]

Yea i understand you just have to wait until prodigy responds

[lime solar]

ok

[near halo]

Bruh the invisible scientist is still at g22 us main

[mental moth]

Have you made a ticket?

[near halo]

Literally made like 10 of em

[mental moth]

Well no need to make that many

[near halo]

Via bug report

[mental moth]

Did you do it through our ticket system?

./ticket add (Info)

[dawn tusk]

/ticket

[marble mantle]

Hey, @dawn tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dawn tusk]

!appeal

[marble mantle]

Hey, @dawn tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lime solar]

When will it be

Home maintenance is running out

[dawn tusk]

How do u submit an appeal?

[mental moth]

You have to be patient until he responds

[mental moth]

!Appeal

[marble mantle]

Hey, @dawn tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mental moth]

Asap

[dawn tusk]

I did all that other than the appeal part do I just make a ticket or what?

[mental moth]

Did you make an appeal yet?

[lime solar]

My appeal is not useful

[dawn tusk]

Is that in the first or second link I dont seem to be able to find that

[mental moth]

https://bans.rustoria.co/

[lime solar]

Not responding all the time is not going in

All 5 hours

[elfin barn]

Hello my name is Shorty

[opal pollen]

/report

[marble mantle]

Hey, @opal pollen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lime solar]

Don't want to play anymore

[near halo]

i just got randomly banned

and i cant join back

[mental moth]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

I need support, me and my friend Sai got shot at in our base then we got randomly banned for "playing with a hacker"

[mental moth]

Make an appeal

[near halo]

thats so cool, fuckin false ban and i cant get someone to DM me so i can see whos cheating

[mental moth]

They don't share that info

[near halo]

fuckin stupid

well when i try to make a appeal it says im not banned but im banned in game so tf u want me to do

[mental moth]

How long did you get banned ago?

[near halo]

just now

[mental moth]

Wait 10-15 min and submit an appeal

[near halo]

bro im tryna get in before we get raided

shitty ass support system, bouta get raided

[mental moth]

You will have to wait

[near halo]

mam fuck u frosty u have a cheesey ballsack

we in waiting for support drag us <@&274980199668645888>

[calm yarrow]

no need to @ all of us. be patient

[ancient dune]

I got pinged

im gonna

im gonna

mutual check 😭

[near halo]

so we get false banned then gota wait days for the wipe to be over

[ancient dune]

We don't release information on our bans, the most you can do is sit and wait

[mental moth]

Like i said hyze wait for the appeal to be reviewed

[elfin barn]

[ancient dune]

If you send your steamid here an admin may have a chance to look over it

[fossil igloo]

^

[near halo]

an admin apparently isnt good at reviewing reports or i wouldnt be here, but i gotchu

76561199016176477

[fossil igloo]

Yeah you got banned for playing with https://steamcommunity.com/profiles/76561199217079752 who got gamebanned while playing.

Must have have been an admin's mistake

[tough bane]

Hello there. Apparently an admin is a human being and therefor might need some time, does mistakes or has a RL. Just saying 😉

[ancient dune]

[near halo]

hello there ian even ask fr, yall could at least join waiting for support and help or pc check instead of tryna be funny. Just Saying 😉

[mental moth]

You already got your answer

[ancient dune]

you got banned for playing with a hacker not hacking
wait out the ban or appeal

[near halo]

if he was cheating he wouldnt of died as many times as he did 💀

he jus got back on from playing earlier today at like 5

[ancient dune]

hes.... gamebanned

get him to appeal his gameban or smthn not our fault

[fossil igloo]

I think youre missing the point

We did not ban him for cheating

[near halo]

well you can atleast fuckin unban me and Sai, i left him after i got raided anyways and he was gonna join back, had no clue he was cheating so why should we be punished, we gained nothing from him bein there when he was. Me, Sai and our other friend got a compound like

[fossil igloo]

He was banned by Facepunch / EAC

And you were banned for playing with him. Its as simple as that

If the developers of the game determine that your friend is cheating, we trust them.

You and your buddy will get unbanned in 7 days, your cheater friend can appeal here https://www.easy.ac/en-us/support/game/contact/appeal/

[near halo]

nice sat on the server for hours on end getting loot to get banned for the wipe for sumthn we had no knowledge of nor did we even get any profit at that 👍

[edgy gale]

someone is spamming a lot in the 10x

us

[mental moth]

!report

[marble mantle]

Hey, @edgy gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[edgy gale]

ty

[mental moth]

#looking-for-group

[elder mortar]

i got banned for hacking and i didnt cheat please help

[marble mantle]

Hey, @elder mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

love how they expect us to wait on appeals when unlinking sumthn from ur acc takes long enough as it is 💀

[humble cargo]

!ip

[marble mantle]

Hey, @humble cargo

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[wooden sun]

is there a single fucking admin on the 10x

ive made like 4 reports and not one has been seen

these kids are cheating out of their assholes and nobodys doing anything about it

[mental moth]

You have to be patient the check the tickets as fast as possible

[wooden sun]

dawg i made them an hour ago

[mental moth]

Its 8 am

Admins are busy with irl or already doing tickets

[wooden sun]

sorry forgot the whole world is around ur time zone

[ancient dune]

It's not around yours either

be patient, the admins have to monitor 24 different servers at the same time and get to every ticket, it takes time

[wooden sun]

can someone get on nd look at it?

its so fucking annoying that i reported someone 2 hours ago and not shit has been done

[ancient dune]

It will be looked at when the admins are available

[wooden sun]

still hasnt been looked at

[hexed nimbus]

If you think it would be quicker you can also make a F7 report and let eac know. Admins go trough tickets as fast as humanly possible but do you understand that we get hundreds of reports and appeals a day besides other duty and the admins personal life stuff. Thank you

Hi there how can I help you

Sure

[near halo]

@hexed nimbus can you please delete the glitched scientist at g22 near the house with the table near the road

it’s been there all day

us main

[jolly solstice]

sorry we dont interfere with gameplay.its better for you to use ingame report to solve this problem and admin will look into it as fast as humanly possibly

[near halo]

But it is literally under the ground

[atomic vine]

is it shooting people through the floor?

[near halo]

Yes

[atomic vine]

[near halo]

literally lmao I mean it was cool at first cause I used to bait people there but now it’s kinda annoying

[hexed nimbus]

@fossil igloo

[near halo]

thought it would despawn but I guess not lmao

[fossil igloo]

I will clean it up soon

[near halo]

Scientist have literally the worst shot too so lmao it be causing unnecessary attention to the people around us giving us a unfair playing field

[near halo]

Thanks man

[royal atlas]

!appeal

[marble mantle]

Hey, @royal atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[atomic vine]

free trap base just a 2x1 nearby and move loot in

[ancient dune]

BUILD TRAP BASE AROUND IT

FR

[near halo]

Haha

doesn’t help that scientist aim is literally dookie water

[atomic vine]

hahahaha

[wintry kelp]

hi

the server let me to come to dc and look for zenzen

[royal atlas]

You guys good day to all of you,Can someone help me.Baned play with cheater ,this message ill take after play in computer club,what shoud i do to repair this 😦

[wintry kelp]

any mods can help me?

[fossil igloo]

Post your steam profile @wintry kelp

[ancient dune]

!appeal

[marble mantle]

Hey, @royal atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dreamy cradle]

Can an admin help me? I also opened the ticket in ban appeal, I was banned for hacking for no reason.

[edgy gale]

i think some ppl are allies on the us 10x

i have a little bit of evidence

[atomic vine]

wait for your appeal response we can't help you here

[atomic vine]

!ticket

[marble mantle]

Hey, @edgy gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dreamy cradle]

ok

[fringe tangle]

Hi

I joined a 10x server and as soon as I started looking around my fps went below 60, it feels like my pc is getting raped

[lethal totem]

/ticket

[marble mantle]

Hey, @lethal totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lethal totem]

!appeal

[marble mantle]

Hey, @lethal totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare marlin]

!appeal

[marble mantle]

Hey, @spare marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare marlin]

thats the issue i cant use the website cause i made an appeal on their a while back and it was denied with no other way to make an appeal on the website as it said i will not be unbanned for what i did

like i didnt do any of the hacking my account was literally stolen and not in my ownership at the time

[mental moth]

If it was denied you need to find a new srv

[spare marlin]

but i didnt do the hacking thats the thing

i even have slight image proof from when i contacted steam to make a support ticket to recover my account cause after i recovered it i realised the person who had access to my account had been on rust so i checked my serrver history and found rustoria at the time and learnt i was banned

[mental moth]

I am sorry but if it was denied you wont be able to play

It is the admins decision

[spare marlin]

but i didnt do the hacking personally so i dont see how its fair that i cant play like the only popular 3x no bp server because of some stupid incident that happened last year

[mental moth]

^

[spare marlin]

man this sucks 😦

[south pulsar]

everytime i try to join a server it says to contact jacob

[lethal totem]

i just got false bann for exceeding group limit even tho we had a 3man team

[mental moth]

!appeal

[marble mantle]

Hey, @lethal totem

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mental moth]

Jacob is not an admin anymore so i have no idea

[edgy gale]

u help a lot of ppl huh lmao

[mental moth]

I think you will need to contact Luke

How long ago were you banned?

[south pulsar]

a few months

[mental moth]

I was asking rawko

[lethal totem]

i just git banned

[south pulsar]

i contacted jacob once and chatted with him but it still says it

[lethal totem]

got

[mental moth]

Wait 10-15 min and make an appeal

[lethal totem]

ok

[mental moth]

You will need to contact Luke

[south pulsar]

okay

[mental moth]

I don't know who else you can because Jacob is not an admin anymore

[lethal totem]

i removed a person in my team and invited another person and then we got kicked after like 10 min then we got banned me and my team

[mental moth]

Like i said make an appeal and you will be good to go

[lethal totem]

yeah

[hexed nimbus]

send me your steamid

[south pulsar]

okay give me a second

ok i sent it

[ripe jacinth]

Hello, even though I did not use any cheats or similar programs, when I enter the server, it says cheating and throws it from the Server, I do not have such a problem in another offical server. Can you help me please?

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[ripe jacinth]

Thank you

[near halo]

who is the admin who replied with ticket 732 on rustoria eu main

@stiff widget

[raven mist]

No need to tag admins

lemme take a look 🙂

[near halo]

alright sorry but please check if their banned or not

[raven mist]

Who in this clan was banned you said?

yes. you said one of their members, who?

[near halo]

let me check

[raven mist]

feel free to dm it to me

[near halo]

ok

[near halo]

i got banned for hacking

when i tried to join rustoria 2x eu its kicking me for hacking

i didn't use anything

[deep reef]

and apparently his appeal got accepted

[half fjord]

Is code raid allowed in rustoria servers?

[atomic vine]

yes

[half fjord]

lol ok, I just couldn't tell if they are hacking or not because they got the code within minutes

[gloomy pulsar]

It’s pure luck

[half fjord]

I remember fp added a 10min code timer to prevent code raid from happening but anyway

[atomic vine]

yeah but if you have 20 monkeys outside the base trying codes u can get it in no time

[half fjord]

they have like only 2 on a max 6 server

[lucid depot]

staging report f7,hacker 100%

staging report f7,hacker 100% 76561198129236114

ban this shit Rustotia EU.MAIN

[mental moth]

#looking-for-group

[gloomy pulsar]

!ticket

[marble mantle]

Hey, @lucid depot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lucid depot]

это говно сидит на крыше с аимом

киньте кто кто тикет на него я не шарю

[mental moth]

Don't call them out

[fringe ocean]

how can i cancel my vip subscription?

[mental moth]

!cancel

[marble mantle]

Hey, @fringe ocean

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fringe ocean]

thx

[near halo]

dont

[peak pulsar]

/ticket

[marble mantle]

Hey, @peak pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[peak pulsar]

!appeal

[marble mantle]

Hey, @peak pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.