#support

1 messages · Page 1727 of 1

dawn idol
#

@spare ridge ty

spare ridge
crystal yarrow
#

Just a question before I start using it: is Rustangelo a bannable?

raven mist
#

Not sure what that is @crystal yarrow

near halo
#

@raven mist

crystal yarrow
near halo
#

Waiting for support a bit slow today ye

tender kernel
#

yo we got a hacker on US Long named I ❤️ taylor swift

marble mantleBOT
#

Hey, @tender kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stuck pebble
#

admin help

calm yarrow
calm yarrow
marble mantleBOT
#

Hey, @stuck pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

spare harbor
#

Почему у меня БАН, я первый раз захожу на сервер

near halo
#

/help

#

/support

ancient dune
near halo
#

Drag me rn oat

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

covert temple
#

admin what is couldnt get app ticket when reconnecting

#

LOL?

ancient dune
spare ridge
near halo
#

Can any admins tell me why I got a 10 Minute ban?

#

Steam ID: 76561198929185365

ancient slateBOT
#
Musical Tune • Help Menu

Hey, I'm Musical Tune!

You don't need any settings to start streaming music immediately, just run the /play command and provide it with search content!

:premium: You can unlock exclusive benefits by purchasing a premium membership.

:commands: Discover all our commands here.

:gear: You can checkout Musical Tune's settings, by using /settings command.

finite quartzBOT
#

You can purchase premium from patreon to remove this restriction permanently

near halo
#

/support

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

steel sapphire
#

!support

dapper shell
#

my rust sea main is not showing on the list

#

rustoria sea main

#

!support

#

anybody has any solution to this other rustoria servers are working fine , and the sea main server was also working fine after wipe but suddenly it crashed and its not shwoing on the list

glad sable
dapper shell
#

yea tried connecting with ip but it showing connecting attempt fail

steel sapphire
#

how do i get support?

#

can anyone help me?

proper mica
#

ban susu on eu long cheaters

west osprey
marble mantleBOT
#

Hey, @proper mica

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

white crystal
#

yo luke can you contact me thanks 🙂

still pier
#

any admin ?

#

go ban here

#

pls help ,we cant play this game any more bc this hacker

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @still pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone spoke
#

when to wipe eu mian

#

2h16min ?

spare ridge
glad sable
solar sluice
#

what is this?

ancient dune
#

@mellow tundra

spare ridge
# solar sluice what is this?

Basically a message saying aden would like to chat with you, Aden has been notified and will get to you when he is available.

solar sluice
#

ok...

still pier
#

@spare ridgepls go talk to admin there is a fucking cheater in sea main

spare ridge
still pier
#

we cant we cant play any more

lean warren
short jay
#

I submitted an appeal yesterday and got a message saying it was accepted. I am still banned. Is there anywhere I can see the response to the appeal or more information?

spare widget
short jay
#

@spare widget can i dm you i dont want to flood the feeed

spare widget
short jay
swift drum
#

i got the same issue

#

where would i see a message

hybrid echo
#

hey, so my friend has a sound board and he was playing a sound that has n word in it. he is freaking out because some guy said he recorded it and is going to get him banned. I tell him he is not but he insists that he finds out. can he get banned for n word in voice chat?

unique dew
#

We do not moderate voice chat

spare marlin
#

are any staff available to help because a while back i once got my steam account compromised (stolen) for 1 day, after that 1 day when steam support helped me to regain it i realised it played on 1 server and it was rustoria at the time, since that incident i forgot and when i tried to go on rustoria today as its like the only populated 3x no bp server it said disconnected for hacking, i went to make an appeal but upon seeing "appeal denied" i had remembered that i did so a while back, i can send image proof of my emails with steam from this compromisation if needed and can send my steam profile link.

digital vessel
#

There is a team that named zZz and they are cycling members, if you have permission to see what they are doing you have to do something.

spare ridge
marble mantleBOT
#

Hey, @digital vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare marlin
digital vessel
#

They were 6 man in minutes ago and the guy named Shadow fight with us and qwerty helped him to kill us, they never hit each other. After that we told him that why you guys are being ally and not even in the same team and shadow said we are in team, even he said he was not in the team that qwerty in. Minutes after someone got kicked in zZz team and opened a space and invited shadow to clan, now he's in zZz.

spare ridge
digital vessel
#

I basically created ticket for it but as i think this place is better for explain what just happened.

#

I created #151 & #153, sorry if i do something wrong. Thats my first ticket.

spare ridge
spare marlin
spare marlin
spare ridge
digital vessel
spare marlin
spare ridge
digital vessel
#

okay, thanks.

spare marlin
#

just realized .Oza is a chat moderator, im not very good at looking lol

spare ridge
green pawn
#

someone help unlink another steam from this disc please

marble mantleBOT
green pawn
#

cheers

#

how long it take to unlink

#

just wanted to server boost rewards for new wipe

glacial wigeon
#

is main fine?

whole quest
#

donde esta eu main

narrow ocean
#

when EU MAIN WIPE?

near halo
#

.

feral silo
#

WATAFAK WITH EU MAIN SERVER???

solid cedar
#

why cant i see EU main

feral silo
#

<@&274971100184576010>

tawdry sentinel
#

why eu main down this long

solid cedar
#

bro

west osprey
#

Aware of EU main 🙂

spare ridge
solid cedar
#

i want my wipe to start already i skipped lunch for this shit

feral silo
#

REPAIR FUCKING EU MAIN, I WANT TO PLAY!!!

spare ridge
solid cedar
#

feral silo
#

WATAFAK 110 PLAYERS AHEAD OF YUO

solid cedar
#

is it up

spare ridge
solid cedar
#

688 people ahead of you!!!!!!

#

WTF

feral silo
#

dude what a fuck, i connecting so fucking many times, and you go to quque, you are guys shitass

solid cedar
#

what did u just say

near halo
#

VIP ISNT WORKING

solid cedar
#

who cares for your VIP your priviliged dude

eternal galleon
#

ticket

west osprey
#

Let's keep this channel to support issues ❤️ Feel free to go chat in #general

marble mantleBOT
#

Hey, @eternal galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

eternal galleon
#

/ticket

marble mantleBOT
#

Hey, @eternal galleon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tepid rover
#

downloading world 0.0 % only

#

fuck and I was kicked thanks fucked up the first day of the vape

restive walrus
#

!appeal

marble mantleBOT
#

Hey, @restive walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

stoic quiver
#

ive got a problem with building peices not decaying even tho they are connected to nothing

restive walrus
#

Разбаньте меня пожалуйста

lean warren
opal carbon
#

!appeal

marble mantleBOT
#

Hey, @opal carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

opal carbon
#

yo my bro isn't cheater

near halo
#

hello can u help me?

opal carbon
#

and he didn't play with cheater as well

#

why tf he got banned

near halo
#

on rustoria vanilla 2x on large oilrig the fuse room with recycler doesnt open

solar sluice
#

???? @mellow tundra

near halo
#

any admin? I am in sup channel

sullen owl
#

So i got banned for playing with a cheater an the other guys aswell and my appeal got denied and theres got accepted what is that from shit?

spare forge
#

<@&274971100184576010> no of yall belive my story ok i have loged into 2 steam acnts 1 becuase its my main and the other one is my dads that my brother uses alr and the last time i have loged into my dads acnt was abt 3 years ago becuase i needed to turnon share games with family becuase he did not know how to do that and i get ban for my brother cheating on a whole diffreant pc and yall can even echo check me im clean just someone is there to talk to please i fucking love rustoira i have 4.3k hours no need to cheat in the game and i can even show yall game play on my youtube i dont cheat so someone please lmk

near halo
#

its thursday after wipe and no admin is online?

slow birch
#

Lots of admins are around don't know what you are on about

near halo
#

can u help me?

slow birch
#

I most likely can

near halo
#

the recycler room on large oilrig

slow birch
#

Which server and what is the issue

near halo
#

on vanilla 2x

#

eu server large oil rig the door to recycler doesnt open

#

can u open it?

slow birch
iron nimbus
#

yo jamie

#

i joined and my game crashed right after

opal carbon
#

may I ask how long will admin response the ticket

iron nimbus
#

can i get a skip please?

slow birch
slow birch
iron nimbus
#

Ok

spare forge
#

yo

#

@slow birch no of yall belive my story ok i have loged into 2 steam acnts 1 becuase its my main and the other one is my dads that my brother uses alr and the last time i have loged into my dads acnt was abt 3 years ago becuase i needed to turnon share games with family becuase he did not know how to do that and i get ban for my brother cheating on a whole diffreant pc and yall can even echo check me im clean just someone is there to talk to please i fucking love rustoira i have 4.3k hours no need to cheat in the game and i can even show yall game play on my youtube i dont cheat so someone please lmk

crimson void
#

Any help my body stuck in outpost

spare forge
#

i need a responce please man i just wanna know why im ban

opal carbon
#

@spare forge everyone is in the queue

junior thicket
#

an unfair hacking warning given when entering the server, no matter who is interested in me

slow birch
crimson void
#

@slow birch can i get help at outpost my body is unlootable when its super close? an invisible barrier acts in the way

slow birch
junior thicket
#

i'm getting a hacking error when entering the server

sonic gyro
#

Can I buy vip with crypto eth?

opal carbon
#

may I ask if my friend got banned and he submit the ticket, how long will be solved likely?

junior thicket
#

error entering the server auto banishing

slow birch
opal carbon
#

oh well

junior thicket
#

are there any authorized

slow birch
junior thicket
#

what is the ban from hackins when entering the server ?

opal carbon
#

that's so sad since we've entered this wipe like 9hours and he got banned

#

for not cheating reason

spare forge
#

any admin avaible to speak?

junior thicket
#

is there an authorized aloo

slow birch
spare forge
#

ok

#

and if i was rlly a cheater i would not even try to be unban but i try to tell yall shit but yall dont belive shit anyone says

#

litterly u cant tell yall shit becuase yall dont even think or care abt it

marble mantleBOT
#

Hey, @junior thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

spare forge
#

thats the facts

raven bison
#

📠

opal carbon
#

I got the appeal accepted but still can’t get in the server

#

are there any problem?

mental moth
opal carbon
#

same banned reason

mental moth
opal carbon
#

nah

mental moth
#

How long ago did it get accepted

opal carbon
#

like 5mins

mental moth
#

Try connecting in 15 minutes it takes time for the ban to sync up

opal carbon
#

or I just need to be patient?

#

okay thank you very much

#

hmm actually there are two of us got banned but there is just one people appeal about it

#

is it fine to get two people unban?

#

they banned for the same reason

mental moth
barren path
#

Can someone look at my ban appeak

#

i never fucking cheated and can i see the proof

solar sluice
#

why do eu players keep disconnecting on US main? this isn't how it used to be

carmine jewel
#

why is the eu small down is it on fire or what ?

mellow talon
#

EU SMALL DOWN

raven mist
#

we're looking into eu small

hidden herald
#

dont look into fix it

#

NOW

oak reef
#

Will there be an announcement when it's up?

serene tide
#

died

kindred bough
gusty aurora
#

thats sad

kindred bough
#

@gusty aurora hows Arlejina

gusty aurora
#

shes nice playing valorant

#

wait wrong chat

kindred bough
#

she pretty cute bro

red shale
#

She cute

gusty aurora
#

rly? u found her insta

kindred bough
#

nah her snap

red shale
#

Just started texting w her

kindred bough
#

👍

gusty aurora
#

ye i know i have her all accounts and can see all ur messages 🙂

red shale
#

did u see my dp

kindred bough
#

u seen my dp?::

#

dude its long isnt it 🤓

mental moth
#

Please move to #general if you don't need support

hidden herald
#

@raven mist

kindred bough
#

oh mad fix eu small frosty

gusty aurora
#

very similar to the eu small

scarlet gull
#

we need a fix on eu small

mental moth
kindred bough
#

Yeah we need a fix

fair gorge
#

ye fix eu small!!!!!

kindred bough
#

FIX EU small!!!!

gusty aurora
#

jeez u guys are so toxic can u just wait they're trying

kindred bough
#

fix eu small

red shale
#

FIX EU SMALL!!!8===D

fair gorge
#

Fix eu samll !!!!!!!!!

#

69

kindred bough
#

hello can someone help in waiting for support?

red shale
#

I need help my base turnt into a ghost bro=

fair gorge
#

@ admins

kindred bough
#

mine too

atomic vine
atomic vine
kindred bough
#

our base become gone we sleep and now new map and no baes only rock

fair gorge
#

when is eu small back up?

atomic vine
patent gust
#

fix eu small

atomic vine
sleek moss
icy gate
#

<@&274971100184576010> привет

#

Почему мне запретили?

atomic vine
patent gust
#

@hot abyss

atomic vine
marble mantleBOT
#

Hey, @icy gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

hasty meadow
#

Can we make tickets in discord?

atomic vine
hasty meadow
#

to report teamers

atomic vine
#

then you have to use our ingame ticket system

atomic vine
marble mantleBOT
#

Hey, @hasty meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hasty meadow
#

aight ty

tacit horizon
#

varmen

atomic vine
tacit horizon
#

people are going crazy in general chat i think they need help lol

atomic vine
#

ppl always do whenever a server goes down. Can't really help them to be honest

hot abyss
atomic vine
#

English?

wild halo
#

is it okey to have an auto turret shooting out from you're base in the open ground? so it kills people who runs beside the base?

lethal anchor
#

is the server eu small down for everybody?

near halo
atomic vine
minor relic
#

How do I get my ban shortened?

marble mantleBOT
#

Hey, @minor relic

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

minor relic
#

I know I did but it gets denied every time

calm yarrow
#

then you will need to wait

minor relic
#

But the admins said we could get it down to 5 days instead of 7

#

😦

mental moth
#

You will need to wait it cannot be shortened

minor relic
#

It was a false ban on my teammate bc he had low hours on his alt lol

ashen umbra
#

what does vip get u on eu small?

minor tiger
#

when will the servers start working EU SMALL?

viral tapir
marble mantleBOT
#

Hey, @minor relic

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

atomic vine
#

nothing we can help you with here about a ban

#

you need to submit an appeal

minor relic
#

How do I submit another it says denied alr

atomic vine
#

it's the final decision then

mental moth
minor relic
#

:/

atomic vine
#

you can't do anything but wait it out if it's not permanent

minor relic
#

But this I don’t get my teammate gets false banned for having low hours on his alt but h16 can log in a cheater at 4am begin raiding us get himself banned but the rest of his team doesn’t get associated banned? Why is that?

mental moth
barren path
#

Can someone look at my ban appeak
i never fucking cheated and can i see the proof

karmic stag
#

this some bullshit

barren path
#

@slow birch

sleek moss
hexed nimbus
#

Business days

minor relic
#

Mike can we speak to you?

#

My group would love to hear the reasoning behind our group wide 7 day ban

mental moth
#

You already know the reason

atomic vine
minor relic
#

Bc my teammate was false banned for hours?

wild halo
#

x12,x13,y12,y13 ist at a gas station is it okey to make huge walls atound and set auto turrets there_

hexed nimbus
#

Seeing the time as it’s a association ban so apperently somebody in your team got banned for cheating as @mental moth allready explained

wild halo
#

for real_

mental moth
hexed nimbus
minor relic
#

Then howcome calabunga spoke to an admin showed his shadow play and zero cheating was happening ???

sleek scroll
#

bro whats client connect for us main it isnt workinggg

hexed nimbus
sleek scroll
#

its not working or connecting maybe cus server is down?

mental moth
heady crag
#

it’s cause servers down

karmic stag
#

Why do we have to wait out a ban if the ban on our teammate was false?

scarlet gull
#

wtf

mental moth
sleek scroll
#

i got it now its because i wouldnt enter connect in the command

barren path
fair orchid
#

I think I sent an appeal twice my bad, I got sorted quick. Thanks for the help.

scarlet gull
#

EU small restart made me lose all my stuff

barren path
#

when i never fucking Hacked in my life

carmine jewel
#

i lost all my stuff 2 at eu small

hexed nimbus
rotund nexus
#

SERVER DOWN

karmic stag
rotund nexus
#

WTF

carmine jewel
#

i lost everything for a server restart ! eu small

mental moth
surreal schooner
#

What’s wrong w us main

minor relic
rotund nexus
#

WHO BDS?

minor relic
#

D17

mellow sentinel
#

when does US medium wipe?

hexed nimbus
rotund nexus
#

didnt yall get banned?

minor relic
#

Yeah false

barren path
#

it says YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

karmic stag
#

FALSE BANNED

mental moth
barren path
#

but there is 0 proof to me cheating

surreal schooner
#

The server went up but now it’s down

rotund nexus
night trout
hexed nimbus
minor relic
#

We getting unbanned but we wanna play medium wipe and won’t be able to bc of these admins

barren path
karmic stag
atomic vine
#

complaining about it here won't fix anything

night trout
#

admins on all servers are Ls

atomic vine
#

if you've been banned and made an appeal and it got denied, nobody can help you.

#

just wait it out.

hexed nimbus
karmic stag
#

10000% lack of communication between mods and admins

barren path
minor relic
#

Damn damn shame

karmic stag
#

not a good look

barren path
#

cause there is 0 proof to me cheating thats why

mental moth
atomic vine
mental smelt
#

Rust players are bigger babies than Fortnight players, this support section is proof.

night trout
#

admins l

atomic vine
night trout
#

i didn't even really say anything just saying that all admins on all the servers are LS

atomic vine
#

how is this any useful in #support ? how is it even useful anywhere?

surreal schooner
#

Why is us main not up

atomic vine
surreal schooner
#

Ok

#

Will it be up soon

hexed nimbus
#

Main is wiping will be back up shortly

thorny dune
#

US Main is now back online

hazy imp
#

hello

#

need support for US Main Vanilla vip

hexed nimbus
tacit horizon
#

Mike i got one question

#

How did i hey killed lmao

random wing
#

I bought vip and I am in the back of the queue for rustoria us main

desert onyx
#

same

hexed nimbus
lethal loom
#

my teammate was false banned for cheating, the entire team gets banned for association and none of us are going to get unbanned and we have to wait out several wipes? No one was cheating so I don’t understand why we wouldn’t get unbanned and literally 90% of us are VIP across MULTIPLE Rustoria servers and we just want to play..

marble mantleBOT
#

Hey, @lethal loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

glad sable
#

@mental moth hello, please may you alter your bio as it is misleading by saying "moderator" when you are a "chat moderator". Thank you

hexed nimbus
lethal loom
hexed nimbus
lethal loom
#

i’ve been banned for chat violation before for like 10 mins but never actually banned banned

glad sable
# hexed nimbus its a 7 day temp ban if it was your first time

Still annoying that we nearly lost a raid to a clan bagging a full cheater (who did get banned pretty quickly tbf), and the rest of the clan not getting banned. And then our whole team gets banned for someone who probably wasnt hacking but had a banned alt and low hours.

#

I understand Rustoria admins cant go back on it and look bad tho

mental tapir
#

Is there a chance to move eu main vip to us main?

mental moth
mental tapir
#

Yes

mental moth
#

They you cannot sorry

jade grove
#

i got kick banned for saying a country in africa i live in

#

yall racist

glad sable
mental moth
jade grove
#

yes it is

#

west africa

glad sable
#

chat mod* mb

jade grove
#

really got muted for repping my country

rotund dagger
#

yo @mental moth where can i ask or make a ticket to see if any admin on server recorded a demo of the raid we defend a few hours ago

jade grove
#

give me a que skip or something

#

this is bs

rotund dagger
raven mist
#

Only happênds on special occasions

jade grove
#

really got kick banned for repping my country

raven mist
#

and if it was recorded it will only be given after wipe

hexed nimbus
glad sable
#

@hexed nimbus

#

Since when do you get banned for playing with ban evader if you didnt play with their previous accounts?

hexed nimbus
glad sable
#

and im pretty sure you dont get association banned for playing with an evader if u never played with them before

#

surely u can check with admin tools

hexed nimbus
#

so you are playing with a evader

glad sable
glad sable
jade grove
#

really gotta wait in que now bc i said the country i live in

fierce crow
#

d

#

hey jamie im here

hexed nimbus
glad sable
jade grove
#

worst server runners ban me for repping 🇳🇪 now i gotta sit thru que again some bs

hexed nimbus
#

just wait for your time mate as said before nothing more i can do for you and as you are banned you allready have your anser there @glad sable

jade grove
#

i didn’t do anything wrong

jade grove
#

y’all just hating on my country

fierce crow
#

bro jake come talk to me

hexed nimbus
#

as your mute is over i would like to ask you to head over to #general Ty

glad sable
fierce crow
#

jamie come to talk tome

jade grove
#

it would be already not allready

hexed nimbus
jade grove
#

answer not anser

glad sable
#

That does not seem correct tbh

jade grove
fierce crow
#

why r u so mad?

glad sable
#

I dont have an admin tool to look for banned alts before playing with people xD

raven mist
#

Your friend was banned for hacking and later admitted to ban evade

hexed nimbus
mental moth
raven mist
hexed nimbus
#

3th time

fierce crow
#

sry

glad sable
raven mist
#

Incorrect as we do not ban on suspiciouns

raven mist
#

So now you agree you were playing with a ban evader?

glad sable
#

Thats my whole theory

hexed nimbus
hexed nimbus
#

good night mate

glad sable
#

I am right no? @hexed nimbus

glad sable
#

I think you are confused

mellow sentinel
#

wait US mmed is bi weekly wipe?

hexed nimbus
mellow sentinel
#

son of a

hexed nimbus
#

gun

hexed nimbus
mellow sentinel
#

yea i looked earlier but im stupid haha

fierce crow
#

bro mike

#

is jamie coming soon

hexed nimbus
fierce crow
#

ik but when is he available

hexed nimbus
deft bison
#

How long do like Tickets take?

mental moth
deft bison
#

Alr, just aids running round corners and insta dying

tacit horizon
#

and i get permed for telling swearing at a admin talking about equality

shut plinth
#

Does US Main have the DC protection?

My buddy has the no audio bug and needs to relog, but want to avoid the 400 person queu lol.

shut plinth
#

RIP... is there any way he can relog to fix that without hitting the queue?

mental moth
#

Not really only if he has vip

near halo
mental moth
#

It does vip is queue skip

civic obsidian
#

how much is VIP

hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

worn stirrup
#

How do i delete a saved card on rustoria website

mental moth
#

Ahh credit card

hexed nimbus
rare solstice
#

is there a team limit on 2x US

mental moth
#

!cancel @worn stirrup if you want to cancel a subscription you can do it here

marble mantleBOT
worn stirrup
#

i mean i just bought a VIP and accidentally saved the credit card and i dont want it saved how will i delete it

delicate hull
#

i bought VIP earlier today and im still not able to skip que

mental moth
#

Ah dunno about that

delicate hull
#

oh thought it said not to use that got it

delicate hull
mental moth
#

Just click on the green button

#

That creates a ticket

delicate hull
#

yeh did that then typed in the info but it also says claim

mental moth
#

I think so i never done it

delicate hull
#

oh its for admins LOL

#

told me to eat shit you cant do that

mental moth
#

Oh nvm well if you added info and everything you just have to wait

tacit horizon
#

frostyy

mental moth
tacit horizon
#

you

white ridge
#

hi

boreal gazelle
tacit horizon
#

what do i have to do to get unbanned im capable of doing anything

white ridge
#

any supp on?

boreal gazelle
white ridge
#

we get ban by limit*

#

we are 6

boreal gazelle
mental moth
marble mantleBOT
#

Hey, @white ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

tacit horizon
#

can i get permed muted but unbanned in game i just wanna play i was stupid

#

i even made an apologies speech

gleaming hound
tacit horizon
#

sam can i get the trial

thorny dune
#

Who did you write a speech to?

tacit horizon
#

shenzyyy

#

i send it to mike then he said he send it to shenzyyy

#

all i want is one last trial being muted but being able to play

thorny dune
#

And did you get a response?

tacit horizon
#

no

#

not even a no

thorny dune
#

You can forward the same speech to me if you like and I will forward it on and it will be up to them.

tacit horizon
#

ok thank you ❤️

mental moth
#

Berch always the best

delicate hull
#

how long does it take usually to get the VIP fixed. base builder cant build xD

mental moth
delicate hull
#

ah fuck

tacit horizon
mental moth
#

!appeal @vivid tusk

marble mantleBOT
#

Hey, @vivid tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

delicate hull
#

its been an hour since i made that ticket still havent gotten a response

mental moth
#

It might take time sorry as the admin isn't online right now

delicate hull
#

then i can refund it then? kinda pointless to have if i cant use it for the wipe xD

mental moth
#

You can only refund it trough that ticket system tho

#

Which means you still have to wait sorry

woeful vigil
#

theres a cheater clan on 2x vanilla

mental moth
marble mantleBOT
#

Hey, @woeful vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

woeful vigil
#

!report

marble mantleBOT
#

Hey, @woeful vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

delicate hull
#

well had to buy it twice

woeful vigil
#

i just got a clip to show the esp and how opbvious it is.

#

any admins availible?

drowsy palm
#

is it possible to get someone muted that is abusing soundpad or else for super loud ingame noises? like u hear it from over half a square with voices on 0.1 xD. (its on eu main b22)

ashen umbra
#

WEHN DOES EU SMALL WIPE?

mental moth
mental moth
stark swallow
#

is it allowed to use a solar planal through a solid wall or is that considered a exploit

woeful vigil
#

shitty answer. i made a ticket 30 mins ago and i cant physically play until the ban happens.

stark swallow
# mental moth I think you should be good

ok there is no way that one could see the panel through the wall but it collects energy im just making sure its allowed before i use it i dont wanna brake the rules

stark swallow
mental moth
#

My mates have used it before and there was no problems

elfin cypress
#

why fishing disabled ?

woeful vigil
#

Admins are just sleeping on wipe day i guess

dim forum
#

why can i say pakistan on rustoria us main, chat filter is racist

mental moth
#

The chat filter picks up the first 3 letters

dim forum
#

am I allowed to bypass it in a non demeaning way? trying to tell some1 where im from and just getting blank msgs

mental moth
#

I would suggest not

dim forum
#

ok I won't, thxs

muted pagoda
#

i made a ban appeal yesterday and was unbanned but i tried to join server and was still ip banned

mental moth
muted pagoda
#

ban evading the same ban message i had before i was unbanned

mental moth
#

The Appeal was accepted right?

muted pagoda
#

yea if i try to make another it says im not currently banned try again in 5-10 mins

mental moth
#

How long ago did you get unbanned?

muted pagoda
#

im not sure i made it last night and woke up it was accepted

mental moth
#

Can u check when u received the msg

muted pagoda
#

i didnt recieve a message

#

i dont think i have my discord linked

mental moth
#

You do have it linked but you saw on the website that it was accepted?

muted pagoda
#

i went on there and it showed the make a appeal message and it said i wasnt banned when i tried to make one

mental moth
#

!appeal

marble mantleBOT
#

Hey, @stark herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

hasty meadow
#

Is it possible to get perma banned from the servers here?

mental moth
#

Yea

hasty meadow
#

How you get perma banned?

mental moth
#

Breaking the rules

hasty meadow
#

First ban isnt perma right?

mental moth
#

Depends

muted pagoda
#

is there anyway to fix this or should i just make another appeal?

mental moth
hasty meadow
#

If you have gotten banned and the ban is over and then you get banned again for the same thing is it like 100% perma ban?

mental moth
#

I would think so

hasty meadow
#

Oh nice

gleaming hound
hasty meadow
gleaming hound
hasty meadow
#

Okay

mossy frost
#

i got a gun in the floor

#

can i get help

elfin cypress
#

We still cannot fish btw

mental moth
elfin cypress
#

and does admin fix the fishing system ?

mental moth
#

The fishing rod isn't fishing?

elfin cypress
#

no shark no salmon

mental moth
#

I have no idea

alpine dust
#

hey just wondering if i boost the server can I get a queue skip ?

#

or what do u get from boosting ?

marble mantleBOT
alpine dust
#

wait so what if i boost once and then boost again what do i get ?

spare ridge
alpine dust
#

If i boost twice what do i get ?

spare ridge
alpine dust
#

Does it work on vanilla

#

us main ?

spare ridge
#

No, unfortunately only on the modded servers.

cloud current
#

so how do i go about reporting a racist, toxic clan . i have a clip of one of them saying some distasteful language to me

spare ridge
marble mantleBOT
#

Hey, @cloud current

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stable tundra
#

Pls Look ticket 217

#

Pls !!

mental moth
#

Be patient Sakoo they will look at it asap

stable tundra
#

Ty cause we cant play with that cheater we stay inside our base

opal carbon
#

Hi there

#

I still got 6 days penalty even I don’t know my ex teammate is cheater?!

calm yarrow
spare ridge
near halo
#

how do i start a unban ticket

mental moth
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

should i copy and past my old appeal because it was like 1 week of the 180 day thing

#

where all the support go

timber bridge
#

What are you needing help with exactly?

#

Sorry I am confused.

near halo
#

with the ban appeal

dim estuary
#

i need help

timber bridge
timber bridge
dim estuary
#

it says i can make a new ban appeal on the 9th of july but it dosent seem to work

timber bridge
dim estuary
#

yeah it got re opened now thanks

edgy vessel
#

how do i find my steam id

mental moth
marble mantleBOT
trail cairn
#

hello

#

sea main is down for awhile

near halo
#

sea main is down for a while

versed swallow
#

good I need help with a ban who can help me?

turbid sphinx
#

sea main is down for a while

near halo
#

no ure down

versed swallow
#

admin?

turbid sphinx
#

26min

marble mantleBOT
#

Hey, @versed swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

warm bridge
#

is SEA main down?

ancient dune
#

Yes, we are aware and trying to bring it back up

warm bridge
#

ok

gleaming hound
turbid sphinx
#

ok

barren path
#

banned for cheating and i have never cheated

mental moth
marble mantleBOT
#

Hey, @barren path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

edgy gale
#

I need help. my friend bought me a kit for the wrong server

mental moth
edgy gale
#

The other server?

mental moth
#

The wrong server

edgy gale
#

no i did not

mental moth
edgy gale
#

ty

left garden
#

where do i buy queue skip please

mental moth
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

flat yew
#

I've been banned, what should I do?

mental moth
marble mantleBOT
#

Hey, @flat yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

raven jungle
#

there is a cheater on main

mental moth
marble mantleBOT
#

Hey, @raven jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven jungle
#

i reported him

mental moth
raven jungle
#

i mean hes killed us all and about to raid us

sage bone
#

this kid is blatant

near halo
#

When is 10x us no bps wiping <@&274971100184576010>

mental moth
#

Please do not tag staff if its not urgent

near halo
#

Uh sorry

sacred crypt
#

Hi I was perm banned from ALL SERVERS for the reason play some where else I know what I did But I dont think it was fair for a perm ban from the best servers you can play on. The reason was firework spam if you placed down custom fireworks and lit them all of it would lag everyone in the server I knew what I was doing was wrong and I still did it but im the kinda person who thinks making people scream in the all chat of rust is funny so I kept doing it I dealy apoligize for what I did that wipe but I think its more fair of a month ban I was banned by someone who s name starts with a Ch I forget the rest but its whatever my steam profile is not listed dm me for it.

marble mantleBOT
#

Hey, @sacred crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

sacred crypt
#

orignally I did not say I was banned all it said was to go to the discord - admin who banned me.

#

but then I joined a dif rustoria server after the appeal asking what happened

lilac solstice
#

@timber bridge ???

sacred crypt
lilac solstice
#

@timber bridge why you kicking me???
\

timber bridge
mental moth
lilac solstice
#

yeah

timber bridge
sacred crypt
mental moth
#

A admin will take a look give him few min

hushed condor
#

what does a EAC:Autherntication time out mean

timber bridge
sacred crypt
lilac solstice
#

@timber bridge in waiting for support

sacred crypt
#

Have a nice day net

timber bridge
timber bridge
sacred crypt
timber bridge
timber bridge
solar nimbus
#

@timber bridge u said to come?

#

yes

cobalt delta
#

yo we need help. cheater on 2x

mental moth
marble mantleBOT
#

Hey, @cobalt delta

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

inner niche
#

dont even bother reporting the use less staff wolnt do anything for days

mental moth
glass sequoia
#

ADMIN PLS WE ARE GETTING RIADED BY CHEATERS ON US LONG

marble mantleBOT
#

Hey, @glass sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow pumice
#

!report

marble mantleBOT
#

Hey, @slow pumice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

undone garnet
#

on us main a kid is using all of the drone shops at outpost just griefing them

merry moon
#

admin i have a bag of mine i cant loot in a safezone after server restart...

tough bane
merry moon
#

it's unlootable bug from server restart...

#

im at the bag staring at it

merry moon
#

Trying to understand for future...

#

I understand not intervening in the former case

tough bane
merry moon
#

you really can't help with this? it's not intended at all and i dont think anyone would expect this. I would expect other people would see the same issue if it was an existing bug.

tough bane
#

Would suggest you to hit F7 and report the bug to Facepunch directly

merry moon
#

and it just disappeared never mind

delicate hull
#

Yo if i made a ticket but the player is name spoofing you can still figure it out right?

delicate hull
#

thats the thing i cant find it since names different in steam

mental moth
delicate hull
#

no

mental moth
#

You can also go to the F7 Report tab and check if he has the same name there and u will see his steam id

delicate hull
#

oh forgot yeh no the F7 shows jhonny jhonny one but steam only has a jhonny jhonny 3

mental moth
#

Well you cloud still use the name in game admins should be able to find him i think

delicate hull
#

could just be wrong i suppose

#

did show up after putting the steam id in to a steam account

molten mesa
#

!appeal

marble mantleBOT
#

Hey, @molten mesa

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

ebon fractal
#

!ticket

marble mantleBOT
#

Hey, @ebon fractal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
near halo
#

hey! is there any admin i can speak to in a call?

delicate hull
#

He problem isn’t cheating but someone else said something in chat about it as well. I ended up finding the steam profiles.

lime mica
#

small is down

pseudo veldt
#

what happened to US small?

slow birch
#

We are looking into small at the minute.

#

It shouldn't be too much longer now.

#

Small should be coming up now

pseudo veldt
#

its up thanks

lime mica
#

we got killed by a cheater that just got game banned...

lime mica
#

his IGN is quarantine.

gloomy pulsar
#

You just said he got banned

atomic vine
lime mica
#

as soon as we loaded in we all got tripled instantly then he got banned

gloomy pulsar
#

Ok? He’s banned now

atomic vine
gloomy pulsar
#

So problem solved

amber gazelle
#

cheater at launch

marble mantleBOT
#

Hey, @amber gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lean sierra
#

i need help with teamers in Us monday trios

#

about to raid us

#

how can i get them banned mods

gloomy pulsar
marble mantleBOT
#

Hey, @lean sierra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clear sundial
#

can any admins help ive made 2 ban appeals been unbanned both times but i seem to be ip banned so everytime i join after getting unbanned i just get rebanned

feral ingot
#

!appeal

marble mantleBOT
#

Hey, @feral ingot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

raw mauve
marble mantleBOT
#

Hey, @raw mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

raw mauve
#

/auth

marble mantleBOT
#

Hey, @raw mauve

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

manic sage
#

!appeal

marble mantleBOT
#

Hey, @manic sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

raw mauve
#

bb admin

manic sage
#

uhhhh so is there any way I can speak to an admin now-ish? I feel like I was just pretty unfairly banned & it was done pretty hastily.

whole quest
#

eu main ded

marble mantleBOT
#

Hey, @manic sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

atomic vine
#

You need to appeal and if it gets denied then it's the final decision. Won't be able to help you any further.

manic sage
manic sage
mental moth
#

They all have same priority

torn ravine
#

!ticket

marble mantleBOT
#

Hey, @torn ravine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic compass
#

!ticket

marble mantleBOT
#

Hey, @toxic compass

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic compass
#

!appeal

marble mantleBOT
#

Hey, @toxic compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

toxic compass
#

!appeal

marble mantleBOT
#

Hey, @toxic compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

heavy hazel
#

!ticket

marble mantleBOT
#

Hey, @heavy hazel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

smoky olive
#

i was supposed to be unbanned yesterday

mental moth
stiff widget
unkempt osprey
#

/ticket

marble mantleBOT
#

Hey, @unkempt osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unkempt osprey
#

!appeal

marble mantleBOT
#

Hey, @unkempt osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

pulsar scarab
#

can someone help me im in waiting for support

mental moth
#

I cant do VC right now

pulsar scarab
#

my ping on toria us main is like 3000

#

and on other servers its normal

pulsar scarab
#

nvm i fixed it haha

obsidian spade
#

how long does server restart lasy

mental moth
wild tangle
mental moth
prime lance
#

!appeal

marble mantleBOT
#

Hey, @prime lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

dim forum
#

how long is restarts on us main been like 12mins

pulsar scarab
#

lol

hybrid salmon
#

why is there no trees in rustoria us long?

mental moth
blissful current
#

lets go

golden kernel
#

toria main is still down why

mental moth
atomic vine
#

Not

#

Bot is cappin

dim forum
#

Yo just a lil tip maybe do maintenance on a day thats not 2nd day, 30 min downtime is shit

near halo
#

Why can't my friend get into the game after the server is updated? This is my friend's id:7656119843238707

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

We were still playing before the server was updated. After the update, he couldn't play the game

mental moth
near halo
#

But we didn't make any mistakes. If it takes 1-3 days to deal with the complaint, my friend has no games to play now. I think we can deal with it as soon as possible

ivory escarp
#

where can i send a pictrue

mental moth
ivory escarp
#

its a bug inside the server

mental moth
ivory escarp
#

US MAIN I just tradedmy stone for wood and i have stacks of wood

#

can i send a picture to your dm

mental moth
#

I don't understand what's the issue

humble vessel
#

lost my GBP credits when my payment on paypal failed

#

cant dm luke

midnight flume
latent surge
#

I pooped by pants what do I do now? there is poop everywhere...

craggy bough
#

Can someone explain to me, what ban evasion is ?

atomic vine
#

If you're banned on 1 account, you're banned as a person not just that 1 account

#

so if you try to hop on a new account, you get banned for "ban evasion"

craggy bough
#

w000t - im banned for ban evasion, i've never had more than one steam account

atomic vine
#

are you using vpn?

craggy bough
#

wow... yes i might have forgotten to take of vpn at one point :/

#

but thats a loooong time ago, since i used vpn - and, but i cant say for sure - that, i didnt have it on at one point in time, playing on rustoria.

marble mantleBOT
#

Hey, @craggy bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

atomic vine
#

explain your situation in that appeal request and if you've been falsely banned, admins will unban you

#

just do note that an appeal is your 1 and only chance to get unbanned. If your appeal gets denied then the admins have decided that you should be banned and nothing can be done about it but wait for your ban to run out if it's temporary.

craggy bough
#

i talked to prodigy, and he said in pm that my ban will remain, so - i guess im doomed for forgetting to turn of vpn... sadface :/

#

anyways thx for explaining - at least i know my mistake by now 🙂

atomic vine
#

nope. if he said your ban stays then you did something other than just leaving your vpn on

#

admins are fully aware of false vpn bans and they unban people if that's the case

craggy bough
#

so right back to not knowing what im banned for - the ban reason is ban evasion - i have no clue what i have done - how can i get to know the reason? Im not cheating or nothing - my account is 18 years old - i mean... something is not right with this ban. - have have never had a game ban..

midnight flume
marble mantleBOT
#

Hey, @craggy bough

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

craggy bough
#

Ok thank you, i will try to do an appeal then.

atomic vine
#

that's the first thing i told you to do

#

just fill your appeal and make sure to include all details

hexed nimbus
#

Mmmhhhh don’t know if that will matter if he had this awnser allready #support message

hazy flare
#

hello

atomic vine
hazy flare
#

My teammate got eac and I got banned too. Can you help me?

#

I don't know what happened but I didn't do anything

hexed nimbus
hazy flare
#

OK thanks

kindred bough
#

hacker on eu small

marble mantleBOT
#

Hey, @kindred bough

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred bough
#

/ticket

marble mantleBOT
#

Hey, @kindred bough

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred bough
#

any admin in game i can talk to?

hexed nimbus
kindred bough
#

mighty u mind joining the waiting for support vc

#

i dont know how to do it ingame.

hexed nimbus
#

I can’t right now we’ll look above I just showed you

#

All you need to type in chat is **/ticket add ( and your report here ) **

kindred bough
#

i did

hexed nimbus
#

Provide the name of the player , what you expect the are doing and if you have any video proof or screenshots you can add the links to the ticket aswel and then send it

hexed nimbus
kindred bough
#

yall just mind looking trough my report cuz hes going around ruining the fun to others

#

128

vocal portal
#

Hi. I got banned from all rustoria servers about a year and a half ago for "ddos threats'' and i was wondering if i could appeal my ban since it was over a year and a half ago.

hazy flare
#

I have submitted an appeal, and the prompt has been accepted, but I still can't get in

#

hello support

hexed nimbus
vocal portal
#

How do i submit an appeal?

hexed nimbus
marble mantleBOT
#

Hey, @vocal portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Link your accounts to get special rewards in-game.

near halo
#

@hexed nimbus Is it possible for you to check if certain steam accounts are banned off Rustoria Servers?

hexed nimbus
hazy flare
#

I tried to enter the game and found that the prompt did not change

rain matrix
#

Hey so our teammate who was banned off rustoria just got his perma lifted. as a result previously our whole team was banned, does that mean our bans get lifted aswell? @hexed nimbus

hexed nimbus
#

Give it a few min for data to get synced with the game servers @hazy flare

hazy flare
#

OK

hexed nimbus
rain matrix
#

ok one sec

rain matrix
#

this is my profile, atm Im having issues getting his. give me a few min for that if you could

vocal portal
#

ok i just submitted an appeal. do i actually have to wait a few days?

rain matrix
#

@hexed nimbus is it ok to open a ticket for this so I cna send u the steam id when he gets back to me?

hexed nimbus
solar shadow
#

hi Aden you told me to come here

rain matrix
hexed nimbus
mellow tundra
#

@solar shadow join waitying for support

solar shadow
#

my english is bad bro

mellow tundra
#

okay, just DM

rain matrix
#

@hexed nimbus this is the other acc id

hexed nimbus
rain matrix
#

from himself

#

he got the perma lifted

hexed nimbus
#

Well it’s been looked into and bans still remain

rain matrix
#

yea but he only got a temp ban

brisk cloud
#

Perma lifted and unbanned or two different things

#

He is a monkey

rain matrix
#

wouldnt that mean that the rest of us who got banned should be unbanned

glad sable
hexed nimbus
#

Then still is not unbanned the bans will remain as the are I’m afraid is what I heard

rain matrix
#

how should a temporary ban mean that the rest of the team gets banned?

vocal portal
#

because ur playing w a hacker

rain matrix
#

unfortunately you are unaware of the situation

#

I only press because me and the rest of the team want to play medium wipe

vocal portal
#

unfortunatly i do

#

its called guilty by association

glad sable
#

Wait can moderators even see bans? hold up

hexed nimbus
#

Please guys not going over this all over again. Info I got is bans will remain as the are. Sorry but I can’t make it any different

glad sable
#

Dont tell me u have been saying this all without being able to see bans xD

hexed nimbus
rain matrix
#

bruh

#

alright thanks anyways for looking into it again

brisk cloud
#

Just ask him for proof and come back. Otherwise we are a third party arguing with a third party.

hexed nimbus
#

No problem

#

We never give proof for any ban as this could also give away how people got caught.