support

[mental moth]

Then you still need to make an appeal

[jolly hill]

hes aloud back in the server but im not???

[past crane]

allowed*

[mental moth]

Like i said make an appeal and admin will have a look at the situation asap

[jolly hill]

im not signing in with my steam account

[bright wigeon]

lmao why not its verified through steam

[jolly hill]

so im not logging my steam account in to a server i might not have a chance to get un banned on

Note that bans.rustoria.co is not affiliated with Steam or Valve

[mental moth]

Its up to you but like i said before its only way to make an appeal

[jolly hill]

hes alound back in the server the person who "cheating" but im not

is there a diffrent way to appeal?

[mental moth]

No the website is the only way

[near halo]

Frosty

[jolly hill]

can i appeal to a admin on call?

[mental moth]

What's up?

[near halo]

Why’s re you fake admin

[mental moth]

Not really they will just tell you to make an appeal

[near halo]

You wanna be an admin so bad but you are t

[mental moth]

I never claimed i was an admin?

[near halo]

Bro you discord profile

[jolly hill]

what if u script check him? and see hes not cheating

[mental moth]

They don't script check

[jolly hill]

is there a real admin i can talk to?

[mental moth]

You can join waiting for support

[jolly hill]

can i just at admins?

[mental moth]

Yes you can talk with admins there

[jolly hill]

why not here?

[mental moth]

You can here too but you will need to be patient until someone looks at the the channel

[jolly hill]

frosty ur below the dedicated players ur a random

ur 1 of 5000 donators

yeah go quiet

discord mod wannabe

[zealous kettle]

!mute 604000882904006676 1d Appeal at bans.rustoria.co

[marble mantle]

:ok_hand: temp-muted lixy#9039 for a day (Appeal at bans.rustoria.co)

[drowsy palm]

can these guys get muted on eu medium ? and also can ppl get banned for racist pfp ?

@boreal gazelle can anything be done there ?

[boreal gazelle]

I was told they are gonna get muted, cant do it personally bt asked someone to do it

,I dont think we moderate pfps

[drowsy palm]

ok ty very much, ohh shit cuz there is also guy with racist pfp but ok

[timber bridge]

We cannot enforce profile pictures unfortunately, I muted everyone that had enough context of the situation. Thanks for the report.

[drowsy palm]

ok fair enough ty very much what about the guy "max vladimirovich" ?

[timber bridge]

I will take a look

[timber bridge]

Yes, he deserved it as well, I overlooked him.

[drowsy palm]

ty very much ! all good

[timber bridge]

No problem, thanks for the report. 🙂

[drowsy palm]

nothing to thank for

[wet bison]

Hey this is kinda a stupid question but when is force wipe

[mental moth]

!force

[marble mantle]

Hey, @wet bison

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1657216800:F> (your local time) is the time of the next force wipe and it will happen <t:1657216800:R>.

[wet bison]

Any of your servers wipe today?

[mental moth]

#oldserverinfo or the bots on the right side

[wet bison]

Tks

[stark epoch]

!appeal

[mental moth]

bans.rustoria.co

[boreal gazelle]

If u want to make an appeal youd want to visit https://bans.rustoria.co/

[drowsy palm]

can he be muted on eu medium ?

[livid tapir]

Yes

[livid tapir]

U carrying the chat mod scene rn.

[drowsy palm]

is that good or bad ?

[livid tapir]

I’m just messing around idk who mods Eu medium I’ll see if any are on rn

[drowsy palm]

ok ty

[livid tapir]

There’s a lot, I’ll @ a few and get them to stop afking 🙏🙏🙏

[drowsy palm]

okk xDDD ❤️

[timber bridge]

Handled.

[strong helm]

yo

where do i appeal

!appeal

[livid tapir]

https://bans.Rustoria.co

[heady glade]

where is appeal

[livid tapir]

Bots down @drowsy palm

[drowsy palm]

sry 😦

[livid tapir]

^ @heady glade

[livid tapir]

Thanks for tryin

[drowsy palm]

I was 99% sure and thought all in is the move but it wasnt 😦

[livid tapir]

I mean if the bot was working it’d have been right

Just being maintained rn or smth idk

[drowsy palm]

oh what omg noo, ok xDD

[strong helm]

how do i get help

should i join waiting for support

[somber copper]

Send your problem that u sent me and the admins will help you

[strong helm]

who do i sendt it do

and where

[somber copper]

Just type it out here

[somber copper]

!appeal

[somber copper]

!ban

[strong helm]

how long is playing with a cheater ban

already made ticket

[heady glade]

how do we check if our appeal has been answered

[spare widget]

For the first time normally 7 days

[spare widget]

Log back into http://bans.rustoria.co. You can log on http://rustoria.link, go in with your Steam and then link your Discord so it automatically pushes a DM to you in the future if there's an issue

What do you need help with? Maybe myself or someone can help direct you

[heady glade]

it'll dm me on discord?

[spare widget]

If you're linked, yes

[strong helm]

i made ticket but do i get dm on discord if i linked discord to the ticket

[heady glade]

alright, cool, how long does it usually take?

[spare widget]

For an appeal? 1-3 days. It can be much sooner but it's just as soon as the admin handling the specific situation deals with it

[heady glade]

alright

[slate nest]

@lilac nova

[wild bough]

is there an active admin on 10X no bps?

[noble junco]

no

[spare widget]

They're always following up on every player concern across all the servers as quickly as possible. If you have an issue on the server like a potential cheater best thing to do is send in a ticket in-game with "/ticket add (your report or issue with details)"

[real kiln]

/ticket add

[marble mantle]

Hey, @real kiln

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[real kiln]

admin i need help im currently stuck in middle of ocean from cargo 3 hours ago cant stand up and f1 kill

[inland radish]

/verify

[marble mantle]

Hey, @inland radish

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[novel lion]

I've just been muted for no reason and i maybe have an apeal

an appeal*

can admins help?

[mental moth]

!appeal

[marble mantle]

Hey, @novel lion

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[radiant valve]

/ticket

[marble mantle]

Hey, @radiant valve

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[magic forge]

i hate to bother i tried fixingit but anytime i load into the 5x i keep timing out no matter what i always time out

anyone know how to fix

[mental moth]

Have you checked your ping?

[near halo]

nah nah

[magic forge]

my wifi has been badish but it still only like 100

[near halo]

SAME

[spiral nebula]

How do you disable auto-door-closing?

[mental moth]

./ad

[errant adder]

This dude is so obviously cheating and 8 of us f7’d him and he still not banned or anything lmao like good server

[mental moth]

F7 Reports go to facepunch you need to use /ticket add command

[magic forge]

any other tips

[grand moth]

What's timeout message say

[final notch]

<@&874995535881326632> can someone spectate this raid please

they are accusing me and my friend of hacking when were just shitting on them

<@&274971100184576010> ^

[mental moth]

No need to if you are not cheating

Also you don't have to ping the whole admin team

[final notch]

we arent cheating I just want a higherup to watch to show these kids

and my bad bro im just makin sure

[ancient dune]

!report

[marble mantle]

Hey, @errant adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ancient dune]

please use this method in the future as well as an f7 to bring cheaters to our attention faster 🙂

[final notch]

ok thank you

[spiral nebula]

How do you enable auto-door-closing after you disabled it?

[ancient dune]

just do /ad again :)

[spiral nebula]

it keeps telling me it's disabled..

[ancient dune]

/ad on maybe

[spiral nebula]

that gave me the same message

[final notch]

do /ad and the seconds u want

[ancient dune]

I don't play the modded servers sorry

thanks free

[final notch]

for ex. /ad 10

[ancient dune]

saving me here 🙏

[final notch]

gotchu bro all good

[heady glade]

Do we get a dm on discord if our appeal has been responded to? I’ve logged into the website and everything

[mental moth]

Yes if you have linked your discord but it looks like you didn't so you will need to go to the website to check

[heady glade]

Oh shit I didn’t link my dc just logged in

What’s the link to the website again ?

[mental moth]

https://rustoria.link/

[heady glade]

Alright it’s linked, I should get the dm

[mental moth]

Yea a bot will dm you

[heady glade]

Cool

[fossil igloo]

Your appeal was already responded to before you linked your account therefore you wont get a DM @heady glade but both you and your friend will be unbanned in 7 days

[heady glade]

How do I check the response

Guessing it got denied ):, unlucky that a random hacker I found ruins my force wipe

[mental moth]

You should be able to on website but he already gave u the answer

[fossil igloo]

It got accepted, thats why its 7 days 😛

Otherwise it would be permanent.

[heady glade]

Ohhh I see thanks, geuss I’ll play it after force (:

Am I banned on all servers for a week?

[mental moth]

I'm pretty sure yes

[calm ginkgo]

why do i get kicked from the server and it says check discord

[mental moth]

What does it exactly say?

[calm ginkgo]

it says come to discord rustoria/discord and then it says -aden

[mental moth]

@mellow tundra Ok be patient he will help you asap

[calm ginkgo]

ok thanks

why did get banned i will send u pics of my feet if u unban

[ancient dune]

🤨

[calm ginkgo]

and for extra vip i will send pica with whip cream on them

[ancient dune]

Aden will be with you when he's available and explain why you were banned :)

[calm ginkgo]

man i aint do shit

l sercer

server

[mellow tundra]

@calm ginkgo hop in waiting for support

[ancient dune]

luv u aden

[calm ginkgo]

where dat be

[mellow tundra]

https://files.rustoria.co/aden/ba7b14d5-7313-4902-aeb6-d13383e5f711.png

[calm ginkgo]

neva mind

i need my atorny to join

[mellow tundra]

That won't be necessary

[calm ginkgo]

i aint got a mic tho so u just gotta tell me why i ams band

[lethal spade]

is this where i go to try to get unbanned?

[mental moth]

!appeal

[marble mantle]

Hey, @lethal spade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wanton venture]

when i try to load into small it gets stuck on a random percentage then just freezes and its only with ur servers why is this happening

[magic forge]

it just says timed out

[jaunty cloud]

how do i make a ticket for a cheater

[mental moth]

!report

[marble mantle]

Hey, @jaunty cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jaunty cloud]

do /ticket in the server im on?

[mental moth]

Yes

[jaunty cloud]

ight thanks

[primal eagle]

admins

how do I make an ticket

[mental moth]

!ticket

[marble mantle]

Hey, @primal eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[primal eagle]

!appeal

[marble mantle]

Hey, @primal eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[primal eagle]

Frostyyy

how much days till am unbanned

[mental moth]

It takes 1-3 days for a appeal to be reviewed

[primal eagle]

no unbanned

[mental moth]

I don't know that admins decide that

[primal eagle]

I already made a ticket and they said to wait these days

[mental moth]

Ah have u tried connecting?

[primal eagle]

yes

[mental moth]

What does it say

[primal eagle]

am still banned bro i just wanna play rustoria

[mental moth]

Does it say a timer when u try to connect?

[primal eagle]

no hold up am loading ill tell u what it says

[long pond]

neeed help

[primal eagle]

ive been been banned since a long time ago and thats why am saying when is my unbanned

[mental moth]

What's up?

[primal eagle]

frossty

[mental moth]

Did you connect? try to

[primal eagle]

yes

[mental moth]

What did it say?

[primal eagle]

Its ban evasion

[mental moth]

No timer?

[long pond]

racism fpr potato in rustoria us medium

[primal eagle]

No idk why

[mental moth]

And what did it say when u tried making an appeal?

[primal eagle]

I forgot who I talked too but he sayed to wait these much days and youll get unbanned

its been a while

[mental moth]

Make a appeal

[primal eagle]

Please bro am just tryna play a good server

ive tried making one

[mental moth]

Does it let you make one or not?

[primal eagle]

No its says this appeal has been close sum like that

So thats why am saying

can I talk to you

@mental moth

[mental moth]

@stiff widget I noticed you were talking with him last time

I don't know how to help you sorry prodigy will help you if he is available

[primal eagle]

Frostyy so can i get unbanned or do i have to wait again

[mental moth]

I will let prodigy handle this as i don't know how to help you

[primal eagle]

whos that

arent you an admin

[gloomy pulsar]

What’s the problem

[primal eagle]

ive been banned from rustoria for a while now and I was wondering when can i get unbanned

[gloomy pulsar]

I’m assuming it’s a perm ban then

[primal eagle]

ive been dealing with this problem on every server

[mental moth]

Read up the conversation

[gloomy pulsar]

What’s it say when loading in

[primal eagle]

Ban evasion

[gloomy pulsar]

Do you have any rust game bans

[primal eagle]

can i call you

cause I needed say it call

[gloomy pulsar]

Join waiting for support and wait for a admin or mod to drag you

[primal eagle]

I am

[gloomy pulsar]

Do you have a game ban

[primal eagle]

wym

on my account No

[gloomy pulsar]

Just wait for a admin

Or mod to drag you

[primal eagle]

ok

[gloomy pulsar]

It might take a while at this time because it’s 8am for Eu

[primal eagle]

Can i just talk you or frostyyy about what happened

[gloomy pulsar]

I guess but we aren’t mods

[primal eagle]

its fine

[mental moth]

Well from what i understand from you past conversation from before i think your ban will be staying

[gloomy pulsar]

Ik stuff but we can’t look into yours ban

[primal eagle]

but you can tell them right?

Yeah but why

I didnt do anything tho ?

[stiff widget]

!steamid hi whats up?

[marble mantle]

Hey, @primal eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy pulsar]

Finally a admin who can look into ban

[primal eagle]

76561199274395613

@stiff widget

[mint granite]

I NEED ADMIN THERE IS CHEATER

[mental moth]

!report

[marble mantle]

Hey, @mint granite

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[primal eagle]

@stiff widget Am I good?

[mental moth]

Be patient he is checking

[limber fox]

how do I link my steam account ?

[mental moth]

!link

[marble mantle]

Hey, @limber fox

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[limber fox]

I already did that but in the game it says am not linked in steam

[mental moth]

How long ago did u link it?

[limber fox]

like 5 min ago

[mental moth]

Wait 10 more minutes and try /auth

[limber fox]

ok

[primal eagle]

Nevermind thanks for your time

[stiff widget]

looking

[stiff widget]

please come back when your alt accounts game ban reaches 180days

[primal eagle]

accounts ?

I have one this one and my other account that got hacked which in case the hacker cheated on and now i have it in my system and i cant do nothing

[tiny orchid]

tell me the appeal has been accepted, what's next?

[mental moth]

Try to connect

[near halo]

my /kit loyal isnt working when it says i have everything linked

[balmy cypress]

Doesn't look like your discord is linked to anything, are you certain you have it all linked up?

[near halo]

says i have youtube twitch steam and twitter

[balmy cypress]

You must link everything, discord / steam also and join the steam group

Send your steam profile and I'll check further into this

[mental moth]

You will be unbanned in 5 hours

[tiny orchid]

good thanks

[near halo]

im already in the steam group

how do i link discord

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[near halo]

https://i.imgur.com/wyvOhzx.png @balmy cypress

[fierce sorrel]

How to cancel vip?

Cuz I can't play the server and don't wanna pay for vip

[mental moth]

!cancel

[marble mantle]

Hey, @fierce sorrel

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[balmy cypress]

Give it 5 minutes and /auth in chat again, should be all fixed!

[fierce sorrel]

That button not there for me

All I got

[mental moth]

That's not a subscription so i t shouldn't take your money

[near halo]

no like the discord i have in here is an old account

[mental moth]

That's just a purchase

[balmy cypress]

I see, you'd like to unlink your old account?

[near halo]

yes

[balmy cypress]

Approved the unlink request now

refresh and you should be able to link up again @near halo

[near halo]

nope

[balmy cypress]

What do you see?

[near halo]

my old discord

account is still linked

[fierce sorrel]

Oooh my bad

[balmy cypress]

Try again now

[lunar forge]

Why am I getting kicked with an error Disconnect: Hacked when entering any rustoria server?

п

Hacking*

[mental moth]

!appeal

[marble mantle]

Hey, @lunar forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[distant patrol]

is Eu zeus 5x wiping today or tomorrow

[solid robin]

rn

its wiping rn

[noble junco]

cuz ur a cheater why else you brick

[hexed nimbus]

#general if you dont have any support related questions TY

[near halo]

Hey i am stuck on third person can someone help me
https://cdn.discordapp.com/attachments/988674634587201586/993476178935562280/unknown.png

[hexed nimbus]

press F3 twice

no callouts please

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[near halo]

I did it it fixed the third person but now im stuck mid air and cant move

@hexed nimbus

[hexed nimbus]

steam ID please

and server you are on

[nocturne meadow]

@hexed nimbus we reported him yesterday already nothing happend

[near halo]

then hes not cheating

[hexed nimbus]

how did you report him with the ingame command or F7 ?

[nocturne meadow]

both

[hexed nimbus]

type /ticket view ( ticket number )to see if you had a awnser if you dont know the number do /ticket list first

[nocturne meadow]

yesterday we reported him and some admin says that the player is now offline but now he is online again

@hexed nimbuslook at him now, his playstyle is so cute and dont tell me he is legit

[hexed nimbus]

then make a report now please TY

[nocturne meadow]

done

@hexed nimbusthanks 🙂

[light summit]

Hi there! My team mate got banned for using a VPN. We've been on this server for a week already so he just got banned abruptly. Can I please speak to an admin urgently? Thank you!

[fossil igloo]

bans.rustoria.co or DM me the steamid

[stark cradle]

do officials have a max team members?

[hexed nimbus]

#oldserverinfo for all information

[stark cradle]

thanks

it doesn't say there

[hexed nimbus]

Exactly

[stark cradle]

just for moded

[hexed nimbus]

This means no clan limit otherwise it will be mentioned

[stark cradle]

thanks man

[tired sleet]

Admin here?

[hexed nimbus]

hi there welcome how can i help you

[tired sleet]

Why my ban? Kenykiler58

[hexed nimbus]

reason should have been visible when you tried to join

[tired sleet]

First there should be a check?

[compact quiver]

Hello, I was banned from the server for cheating, but I did not open cheats, can you help?

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[tired sleet]

Writes cheats, but I don't have them? (it was not a pleasant upbringing)

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[tired sleet]

How long does it take to consider my application?

[hexed nimbus]

it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[swift kite]

мне дали бан ни за что как его убрать

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[swift kite]

возникло неразумение играл на сервере отошел на 30 минут и мене прилетел бан. подал апелляцию но она долго обрабатывается https://steamcommunity.com/profiles/76561199060789839/

[hexed nimbus]

appeals can take up to 3 Business days please be patient

[swift kite]

возникло неразумение играл на сервере отошел на 30 минут и мене прилетел бан. подал апелляцию но она долго обрабатывается https://steamcommunity.com/profiles/76561199060789839/

[hexed nimbus]

appeals can take up to 3 Business days please be patient

[thorny dune]

You should now be able to reconnect

[limpid ether]

Does rustoria have a sponsorship program for creators? I play rustoria every wipe and promote it as much as I can. Would love to get in touch

[strong helm]

where do i check my appeal

[thorny dune]

Since you are not linked on Discord you can check on the status by logging back into https://bans.rustoria.co/. If there is an update it will be there.

[strong helm]

i dont see anything here just says IF YOU'RE CURRENTLY BANNED, FILL IN THE BOXES BELOW.

[scarlet sluice]

how do you use mining quarry on zeus 5x?

[strong helm]

where do i check my appeal

[hexed nimbus]

need a survey charge you drop it on the ground it will explode and make a hole and drop rss that you would be able mine from that area then you can place the quarry on that hole

[hexed nimbus]

https://bans.rustoria.co/

[scarlet sluice]

how many survery charges do i need to drop on the ground?

[unique dew]

1

[hexed nimbus]

depending what rss you want to mine

[compact bluff]

@balmy cypress r u there?

[velvet stirrup]

Why do this server have trash ban? Legit need better admin thats my support or ban system.

[near halo]

any admins here?

[raven mist]

Whatsup

[raven mist]

Elaborate

[near halo]

So ive been banned on Rustoria servers for like half a year now i think, for testing out a Exploit where u build inside a iceberg (unraidable) We did delete the base after we tested it and i would say half a year ban is way more than enough as a punishment

@raven mist

@raven mist can i dm about something

[raven mist]

Whats your steamid

[raven mist]

Sure

[near halo]

https://steamcommunity.com/profiles/76561199221517981/

[raven mist]

You're unbanned

[near halo]

am i?

since when?

[raven mist]

Now

[near halo]

Ohh can u do it to my teamate too? we both got banned for the same reason

@raven mist can you tell me why i am banned https://steamcommunity.com/profiles/76561199139727599/

[raven mist]

Sure, dm me their steamids

[raven mist]

i"ll take a quick look

[velvet stirrup]

Imagine being to good on a server snow balling at the start of wipe and then get ban because no one can get progression then put a appeal in and say someone in your team is cheating with a week ban when he was not its crazy no admin to even provide a good explanation on the ban on our best player this is the 2nd time this occasion has happen on your servers it's just sad like a report count if you have enough its like there is a bot to just insta ban anyone

[raven mist]

Incorrect

we dont ban because we get alot of reports on a same player

[velvet stirrup]

Cool this is the 2nd time this has happen

[raven mist]

Where is this banned friend?

[velvet stirrup]

Both different people

[raven mist]

?

[velvet stirrup]

See how you question me. With a "?" im on the same boat as you. How do you guys even ban people? There's no process. If someone to good you just ban them to keep your sever alive?

[raven mist]

Theres a process, we get reports and we look into them. if they've been found hacking they will be banned

nothing with being "too good"

Which makes no sense

if your friend is banned, he is free to appeal or come into support channel

[velvet stirrup]

We already put our appeal but how do not get this ban again and wait another 7 days... This is our 2nd occasion that this has happen with the same group of people

[raven mist]

not my fault you're playing with cheaters unfortunatly

youre friend is always free to come into support like i said

but we''re not discussing bans with other players except the person being banned

[velvet stirrup]

Crazy support can't even explain how people cheat. If you to good and look like a hacker then you get ban. Thanks for the support. All I needed to know. Thank you!

Ready for another ban soon

[raven mist]

We arent explaining our bans for a very good reason 🙂

Alright! Have a great day!

[trail mango]

!ticket

[marble mantle]

Hey, @trail mango

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[trail mango]

Hey guys, I cant seem to find any info on it, but what is your guys first time offense policy or game banned alt timeframe for being able to play on the servers?

[boreal gazelle]

If u have one gamebanned alt u can play after 180 days

U can visit https://rustoria.co/rules and read the more specific rules

[trail mango]

Okay! thank you for the info

[silent iris]

whole [chad] clan racists

spitting n word every second eu vanilla 2x

[boreal gazelle]

If its in voicechat we dont moderate it

[low mulch]

asdf

[slate orchid]

why can't I register the /store command in the game, I'm logged in to your site, and also subscribed to the steam group and made it the main one, please help me, I don't understand what the problem is

why

[thorny dune]

When did you join the Steam group?

[slate orchid]

so I've been logged in here for a long time, but when I logged in again today, something went wrong

What am I doing wrong

[past crane]

Yeah that shits broken

[thorny dune]

In this case I'd recommend leaving the group and then rejoining, after that wait a while as it can take a while for Steam to sync that you've joined, after a while type /auth in-game.

[past crane]

Berch it breaks once in a while

[slate orchid]

I've done this before, nothing helps

[past crane]

^

[past crane]

mine's not that bad i get 1 point , after i do /auth in game i get like 3 or 4 but its diff each time

[slate orchid]

I went to your group but the site shows that I am not there

[thorny dune]

Can you paste your Steam ID or send it to me in a DM?

[slate orchid]

ok, 1 sec

76561198842741045

[rich arch]

how can i check my appeal

[spare ridge]

You can check here https://bans.rustoria.co/ if there is an update it will be there.

[slate orchid]

@thorny dune

[strong helm]

i dont see anything here just says IF YOU'RE CURRENTLY BANNED, FILL IN THE BOXES BELOW.
does that mean its declyned or im unbanned

cause my appeal is empty rn

[quiet meadow]

yo

i got to report someone for teaming

[near halo]

Main up yet?

[slate orchid]

I've been waiting for 10 minutes, as I understand, I can't wait, thank you

[thorny dune]

Hey sorry was trying to dig around to see if I can see what's wrong but cant see an issue. I will pass this on and see if I cant find something out.

[slate orchid]

OK, I'll be waiting

[hexed nimbus]

that means you need to make a appeal mate

[versed nebula]

why is the USA so fucked up??

[placid turret]

@hexed nimbus Could I DM you please? I've got an interesting offer for ya

[versed nebula]

There have been over 250 mass shootings so far in 2022

[dull elm]

a guy who now in our group is able to pick our windows how is it possible

[silent iris]

called ghosting

[deep fern]

Point System got fucked up for me. It says I only have discord and twitter but I also am in the Steam Group and Follow on Twitch. How do I fix? I feel like I tried everything #help

[slate orchid]

+++

[timber bridge]

Try to do /auth in-game again in 5 minutes please.

[gleaming hound]

If you are having the same issue, try the /auth command in 5 mins in chat and it should hopefully work.

[slate orchid]

already tried everything 8 times, nothing helps, try it yourself

[timber bridge]

We have did some things on our end, just please try again in 5 minutes.

[deep fern]

Thanks. I will try soon. Also, does YouTube work? Or is there no way to link accounts.

[timber bridge]

We do have linking for that but linking youtube is broken at the time. We are working on a fix.

[slate orchid]

ok i got you, thanks

[deep fern]

makes sense alright thanks for the help. usually this stuff takes forever for people to get back

[elder ivy]

Is there anyway I can see the map pre before wipe?

[heady belfry]

do u guys do vip refunds

[zealous kettle]

#payment-support

[zealous kettle]

No

[elder ivy]

fuck shit

[sudden lava]

sadly there is no map preview for our servers

damn it sorry for the double ping

[sleek scroll]

client connect is not working for me can someone send me the new one or original one?

[timber bridge]

You can see client connect addresses in #oldserverinfo

[timid hollow]

Main down again

[viral hound]

guys how can I report a cheater?

[toxic shard]

!ticket

[marble mantle]

Hey, @viral hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sleek scroll]

client connect sitll isnt working for me?

[timber bridge]

What server?

[sleek scroll]

monday

[timid hollow]

Why are Rustoria servers constantly crashing recently? US MAIN DOWN AGAIN

[timber bridge]

Monday is wiping right now

Will be online soon.

[sleek scroll]

oh ik but the client connect isnt working for me at all

[timber bridge]

Why?

I don't understand what you are meaning exactly?

[sleek scroll]

like f1 connect it dont work for me

[timber bridge]

What is it doing?

[slate orchid]

@timber bridge everything remains as it was, I can demonstrate my screen

[deep fern]

When is 3x back up?

[crisp atlas]

when is the wipe long

[deep fern]

I think you can do /wipe to find out.

[spare ridge]

!force

[marble mantle]

Hey, @crisp atlas

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1657216800:F> (your local time) is the time of the next force wipe and it will happen <t:1657216800:R>.

[upbeat flume]

can i get an admin

[timber bridge]

Not an admin but I might be able to help, what's up?

[upbeat flume]

been wrongfully banned about 6 times now

auto banned

76561198926058850

been through this alot

[timber bridge]

Ah, yeah that isn't something I can help with unfortunately. I would make a ban appeal if you could so kindly. https://bans.rustoria.co

[upbeat flume]

nooo

[timid hollow]

Nice US main rollback

[upbeat flume]

cant do that ill wait for an admin thanks anyway

[dull elm]

OUR NEIGBOUR IS ABLE TO PICK UP OUR WINDOWS WTF

[upbeat flume]

<@&274971100184576010>

[spare ridge]

you might want to clear tc and put a code lock on lol

[quiet meadow]

yo can someone ban these mfs for teaming

[raven mist]

/ticket @quiet meadow

[marble mantle]

Hey, @quiet meadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[acoustic dagger]

@timber bridge I just lost all of comps and mp5 kit that was on my body bag at outpost due to the rollback. i had like 1000 scrap worth of comps. I had picked up my stuff already and was recycling in outpost before the roll back

<@&274971100184576010> <@&415898423460626432>

[rapid shadow]

!appeal

[marble mantle]

Hey, @rapid shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heady flame]

hey man did you see my message?

i messaged you a couple days ago and got no response...

[spare ridge]

Sadly we do not refund lost items for rollbacks, we can only apologize for the downtime.

[acoustic dagger]

lmao thats garbage, definitely moving to another server next wipe. Fix the hardware

[deep fern]

@timber bridge Steam still hasnt updated for me? Any tips lol

[timber bridge]

Maybe try to relog

[spare ridge]

Admins do not interfere with gameplay, All we can do is apologize. We are unable to replace items lost because of a crash.

[small sequoia]

i just got kickbanned and it says to go to discord with no reason

i cant join servers

[boreal gazelle]

It should have a name on the end

[hexed nimbus]

any name with that ?

[small sequoia]

i cant load in it just sayd go to discord

[hexed nimbus]

can you send me a pic of the message please

[small sequoia]

how do i send screenshot in channel

[hexed nimbus]

prnt screen it and open a dm to me and press ctrl + V

[timber bridge]

@mellow tundra Please wait for the response from this admin

[timber bridge]

Feel free to shoot them a message.

[small sequoia]

bro i cant i need to add you i need to send someone a screenshot

[timber bridge]

You need to speak with @mellow tundra 🙂

[mellow tundra]

@small sequoia join voice chat

[small sequoia]

wtf what one

[timber bridge]

@small sequoia #368790610783764480

[small sequoia]

aha

[fiery peak]

uh... i was banned for hacking the moment i got in the server lol

i can assure you i am not hacking... is it because of my vpn?

[hexed nimbus]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding. if you use a vpn mention it might be due to that and the will check it

[fiery peak]

i've tried but it says im not banned 🤦‍♂️

[hexed nimbus]

try again in 15 min

[heady belfry]

I figured. The question was just if that was for broken vip etc, or if u also did refunds

[deep fern]

nah bruv dont work

is there a way for you to verify my account manually? I am in the steam group, but yet I am not getting anything for it in game. Idk why.

[spare widget]

Admins can refresh something on their end but you can also try to do /auth in-game if you haven't yet

[deep fern]

I sure have, ty tho

[clear marlin]

cannot join steam group it will njot let me verify it in game

[fervent oyster]

!ticket

[marble mantle]

Hey, @fervent oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[clear marlin]

!ticket

[marble mantle]

Hey, @clear marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fervent oyster]

!appeal

[marble mantle]

Hey, @fervent oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[deep fern]

same lil bro

[heady glade]

hey, how do i check my appeal? i think it had been responded to before i linked my discord

i went to the site and it says i did not make an appeal (it's blank) however i did, and submitted it.

[spare widget]

Have you tried to log in recently?

[strong helm]

i already did

[heady glade]

just logged in

[spare widget]

And still banned?

[heady glade]

no where for me to see if its been responded to

[heady glade]

yup think so lemme double check

[spare widget]

May be an expiration on it - depends what you got banned for

[heady glade]

playing with a cheater

[spare widget]

Normally 7 days for first offense

[heady glade]

that we didnt know was cheating

[spare widget]

Yeah, even without knowing it still counts unfortunately. Just underscores the importance of trying to verify who you're choosing to play with and that they're not sketchy, but shit happens and life goes on. Only a real big deal if it becomes a pattern

[wispy loom]

!steamid @clear marlin

[marble mantle]

Hey, @clear marlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[heady glade]

so its basically impossible for my appeal to work than lol

[visual fulcrum]

hey guys i got banned for no reason can you help me please?

[strong helm]

so why tf are mods telling us to appeal

[heady glade]

profile was private, told us he had 6k idk what we can do lol

[spare widget]

Hmm it should have submitted and I would think if you log in on http://bans.rustoria.co you should see the response but like you said, maybe an issue with it? And yeah, I'd probably have the person unprivate but even then hours can be faked. It happens :/

[visual fulcrum]

guys i could use your help

[heady glade]

i still dont see where i check for a response, just brings me to a blank appeal screen

[spare widget]

What do you mean? It's always a good idea to submit an appeal and explain your side of things. Mods, like chat mods and head mods can only normally give generic information and direction. They have no access to ban info so they're correct in directing you to http://bans.rustoria.co

[heady glade]

no where to check for a response ;p

[strong helm]

i made a ticket and now your saying no point of making a ticket if its playing with a cheater

even doe we didnt know he was cheating it dosnt matter

[spare widget]

Visit http://bans.rustoria.co - submit an appeal. If it says you're not banned you can wait 10 minutes and check back or submit as a "Mute appeal". If you connect with a VPN or something like GeForce Now it can cause an issue that gets resolved as soon as possible

[spare widget]

I didn't say there's no point... I said even without you knowing the player is cheating it's likely you'd remain banned for 7 days for the first offense unfortunately. All depends though - an admin will always review the situation as soon as possible.

Most people say "I didn't know they were cheating!" in basically every situation. Sucks when you're caught up in it. Blame the cheater, ban them from your discord, whatever. And then life goes on and hopefully no further issues with teammates

[strong helm]

ik i talked to a mod yesterday he said just tlel your side of the story and now my ticket / appeal is blank

[visual fulcrum]

man i can't wait 3 days my friend haves work shifts so i gotta play with him today is he's day off

can't you really help me :(

[spare widget]

No clue what's going on with their end of it on the site. Maybe something is fucked up. If you still try to connect and you're still banned then that might be just how it goes for 6 more days or whatever. Hopefully it lifts soon enough and you go on to have a nice time. Good luck

[strong helm]

i got banned yesterday right and its only 4 days till unban

not 6

[spare widget]

I'm just a player who's familiar with how things work and will try to direct or answer stuff periodically. Normally appeals are responded to before 3 days but it can take that long at times, all just depends. Admins are super busy and have their own lives, usually.

[visual fulcrum]

you're right.. nvm thanks anyway.

so does anyone haves an idea how i will get the response from admins

when the appeal is rejected or accepted

[spare ridge]

After you have Appealed at https://bans.rustoria.co/ An admin will get to it when they can as stated above By ZenZen. Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

Since they seemed to be asking how - so it'd be a DM since you were linked

[visual fulcrum]

will they respond to me via discord?

[spare widget]

Yeah, should have a DM from the appeal bot or whatever that will relay it

[spare ridge]

It should be the "Rustoria Bans" bot that will dm you after an admin has reviewed your appeal

[visual fulcrum]

i hope it will be accepted because it is a very weird situation

thanks for the help by the way @spare widget @spare ridge ^_^

[wild hatch]

For some reason I've linked my steam to rustoria multiple times but its not registering in game. Anybody know why

[mental moth]

How long ago did you link it?

[wild hatch]

I linked it last night before I got off and when i woke up it was still giving me the message that I have to go and link it

[mental moth]

Did you do /auth?

[wild hatch]

yes

the only ones that come up is discord and twitter

[mental moth]

Are you sure you are not maybe linking some other steam account?

[wild hatch]

yes

It just continuously says join even if I join it

[gleaming hound]

Try /auth in game in about 5 mins.

[silent gust]

how many days do you remove the unlink request on average?

[wild hatch]

its been one day

not even

[silent gust]

got it

[wild hatch]

still not working

[haughty jay]

https://i.gyazo.com/ecd5a9b2d3e8d1edb6314eb5acc4b226.png

is this gonna be on long also?

[mental moth]

I'm pretty sure yes

[haughty jay]

bruh ppl just gonna be even more gear fear and use fishing village road as a monument 🤦‍♂️ 🤦‍♂️

fishing villages shouldnt have a road w/ this change to make it somewhat balanced

[solemn dock]

wat

[dense pond]

why doesn't work /shop, has been connected for a long time, discord and steam

[spare widget]

Try to do /auth in-game. If that doesn't sort you out then you may need an admin to mess with something on their end to refresh things for you

[dense pond]

@spare widget trying, doesn't help, steam connected, but /s not working 😄

[marble river]

pls tell me where he lives

[mental moth]

!report

[marble mantle]

Hey, @marble river

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marble river]

he got banned

we get our loot back?

[mental moth]

Well in that case they still wont be able to give you your loot back

[marble river]

bruhhhhhh

[mental moth]

They don't interfere with gameplay

[keen gull]

yeah for some reason my /s isn't working anymore i tried unlinking and relinking my steam and /auth but nothing sadly

[night nest]

and where do i create the ticket

[mental moth]

!ticket

[marble mantle]

Hey, @night nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[night nest]

!ticket

[marble mantle]

Hey, @night nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[night nest]

!appeal

[marble mantle]

Hey, @night nest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[steel garnet]

2x vanilla just crashed

[halcyon gate]

yeah

we are pvp with other team

7vs 67

[dense prism]

where so i can loot u

[halcyon gate]

almost kill all of them

[prime sand]

2x vanilla is down for everyone then?

[fossil igloo]

2x US is booting

[lofty tendon]

2x is down

[halcyon gate]

imagin shoting on his face and we all crashed

[hexed nimbus]

Read above your message mate

[lofty tendon]

sorry im slow i can see that now

[cold dove]

Will 2x us rollback

[orchid geyser]

CAN WE GET HELP

the roll back locked us in out base

<@&274971100184576010>

[mental moth]

No need to ping the whole staff team like i said they cant interfere with gemplay

[orchid geyser]

so its my fault im stuck in our base now?

and u cant do anything about that?

[halcyon gate]

admin we lost ten more guns

[mental moth]

They cant you will need to f1 kill

[orchid geyser]

wow nice

[halcyon gate]

naked used knife killing dammmm

[orchid geyser]

good admins

the server rolled back nice

retarded ass server

[zealous kettle]

Ah yes, because that's something we're in control of.

[orchid geyser]

it is make sure your server doesnt role back.

[neat epoch]

[zealous kettle]

Please stay out of #support until you know what you're talking about.

[orchid geyser]

YOUR SUCH A GOOD ADMIN

[sonic agate]

NICE ADMINS

[shrewd onyx]

admin i need help for the roll back

[boreal gazelle]

whatsup?

[shrewd onyx]

I improved a wall to metal and now I can't demolish it

2 walls

[sonic agate]

@zealous kettle you suck at being an admin cunt

[mental moth]

It probably glitched when the server crashed

[marble mantle]

:ok_hand: temp-muted kodac#5060 for 6 hours (racism)

[shrewd onyx]

yes, someone can help me pls?

[mental moth]

Admins don't interfere with gameplay

[marble mantle]

:ok_hand: temp-muted ! drae#8179 for 6 hours (racism)

[orchid geyser]

GL LINK THE ADMINS WONT HELP

[shrewd onyx]

gg wipe then

[spare ridge]

Admins do not interfere with gameplay, We do not refund lost items for rollbacks, we can only apologize for the downtime.

[orchid geyser]

Apologize and demo my wall

[boreal gazelle]

[pallid rivet]

it will not let me cancel my vip and ive been trying for months and still getting charged

[boreal gazelle]

?cancel

[marble mantle]

Hey, @pallid rivet

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[civic raft]

Playing on geoforce now and it won't let me connect to any servers because of VPN issues, Can I get whitelisted so I can play?

[boreal gazelle]

Id suggest making an appeal, appeals related to geforce now/vpns are usually looked at really quickly

https://bans.rustoria.co/

[boreal gazelle]

Also if u havent played while having the vip #payment-support might be able to refund you

[marble river]

bro

we get fly hacked SO HARD bro these kids flying up launch and shit

ik make a ticket we all did and they still flying....

[mental moth]

You gotta be patient

[grand beacon]

One message removed from a suspended account.

[mental moth]

#feedback-suggestions

[noble junco]

you don't even know the difference between you're and your fucking retard

mummy let her little chubby boy play rust all day today and now hes angwy?

[kindred isle]

hi we need help

on rustoria.co US Mondays a guy named lokki is hitting head with bow all the time

to all my team. we need an admin to check him plsd

[spare widget]

You'd want to send in a ticket in-game with "/ticket add (your report with details)", rather than calling anything out in chat, voice, or on here since it's public. One ticket from your team is enough but it doesn't hurt to all use F7 to also report to EAC as well

[neat orchid]

yo is there like a ticket system here to report people who break party limit

[mental moth]

!report

[marble mantle]

Hey, @neat orchid

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[kindred isle]

i got it

[spare widget]

Nice 🥳

[rich flax]

we have clip

[marble mantle]

Hey, @quartz jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

You can include a link to the uploaded clip in your ticket

[mental moth]

Don't call them out in chat and make a ticket like the bot said

[quartz jungle]

snd as lad

[spare widget]

Yeah, pointless to call anything out here. Only really ever hurts an investigation. Use the command in-game to report the player you find most suspicious, or at most two. "/ticket add (your report)"

[rich flax]

can u help us fast? he is camping our base xd

[spare widget]

Send in a ticket. Admins investigate as quickly as possibly but they're normally busy and there are a lot of different concerns across all the servers

[quartz jungle]

where do u find the ticket ?

[spare widget]

In-game "/ticket add (your report)"

You can do "/ticket list" and then check F1 to see tickets you've made recently and if they've received a response

[quartz jungle]

cheers lad

[kindred isle]

zenzen

[quartz jungle]

zenzen is a wee cutie

[kindred isle]

u can look him and ban him? he still outside my base hitting all head

[spare widget]

I have nothing to do with staff

Just giving you the correct answer- all you can do is limit your exposure, send in a ticket and wait for a response. Helps to not call anything out in chat or in voice

[kindred isle]

do i can send clip to anyone?

[spare widget]

You can include a link to an uploaded video in your ticket, normally hosted on Youtube as unlisted or Streamable

[kindred isle]

ok

[compact bluff]

@balmy cypress hello

[inner grotto]

!appeal

[marble mantle]

Hey, @inner grotto

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[versed lion]

Hey can I talk to someone it wont let me appeal...

[near halo]

My garage doors changed skin without me or my teamates touching them is this a known bug?

[mental moth]

What does it say

[mental moth]

Not sure thats wierd

[versed lion]

@mental moth It says my appeal has been denied even though I dont remember putting in a appeal. So im just confused

[mental moth]

Did you try connecting to a server?

[versed lion]

Yes it had said EAC error or something earlier so i verified files tried again then it said I was banned due to cheating

[mental moth]

If it was denied you wont be able to play here again

[versed lion]

Bruh Ive never played your server before

[final harbor]

How do I contact admin emergency

[mental moth]

Drop your steam id an admin will have a look

[mental moth]

Not staff but what's up?

[final harbor]

Idk how guy keeps on getting r codes first try

[versed lion]

76561199278125169

[mental moth]

He might have guessed it then just used it on all doors

[final harbor]

Yes him

Dulled rage typed his name that’s the guy

Quick he needs to be banned

[mental moth]

I do not understand

[final harbor]

He we chnaged code evey door random numbers

[mental moth]

What server are you on

[final harbor]

Guesses it right every time he has a hack/ it’s not like I’m new I have 1k hours to

Rustoria Monday

[mental moth]

!report

[marble mantle]

Hey, @final harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[final harbor]

Bro don’t have time for this shit how is an admin not gonna help

They get any code they want

[mental moth]

Ticket is the only way

[final harbor]

Wtf is this new cheat tho

[mental moth]

I don't think there is a cheat for that but its wierd

[final harbor]

It has to beat a cheat we changed evey door to the most random numbers and there getting it everytime @mental moth

[lone prairie]

i need admin

i filled out tickets but the are cheating and it is urgent

[mental moth]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mental moth]

You need to be patient they will get to the ticket asap

[final harbor]

That’s my teammate

Sexywesty

[versed lion]

Hey id like to be unbanned my man i have friends waiting for me

[mental moth]

U gotta be patient

[versed lion]

ok

[lone prairie]

how do i make a ticket

[mental moth]

!ticket

[marble mantle]

Hey, @lone prairie

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[waxen wave]

I got banned on rustoria mondays like right now

For cheating,can i get some help?

[spare widget]

You'd want to visit http://bans.rustoria.co and submit an appeal

[waxen wave]

Yes ok thanks you

The problem is i just got of right now

And i cant really do that now

But can someone take a look

My name is JigSaw on the game

[mental moth]

You would need to make an appeal is the only way

[waxen wave]

Ok its there any problems if i will do it later?

[mental moth]

Nope

[robust charm]

frostty

i got banned for playing wit jigsaw

[mental moth]

!appeal

[marble mantle]

Hey, @robust charm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

Submit an appeal on http://bans.rustoria.co

[orchid knoll]

I also got banned for playing with jigsaw but i didnt know he was hacking

[mental moth]

!appeal

[marble mantle]

Hey, @orchid knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[robust charm]

I sent a appeal.

[autumn oracle]

I just joined the US 5x No BPs and was insta-banned. I have absolutely no idea why lol

[mental moth]

!appeal

[marble mantle]

Hey, @autumn oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ionic tundra]

!report

[marble mantle]

Hey, @ionic tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lethal spade]

!appeal

[marble mantle]

Hey, @lethal spade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

you just banned like 4 people for hacking that arent ever hacking

and your ban appeal website doesnt even load

[mental moth]

Did you make an appeal

[near halo]

the appeal website will not load

[mental moth]

Admin

[near halo]

i think someone is making fake reports

[hazy frost]

Hi, i have a big problem, mi multi tc detroit with mats and detroit in 1 second in rustoira us main

[near halo]

there is absolutely no evidence of hacking

[mental moth]

Does it say anything when u try to go to the website?

[near halo]

it wont load anything

[mental moth]

You need to make an appeal and be patient

[mental moth]

Have you checked your net?

It works

[near halo]

the website just take a long time to load i guess

[mental moth]

Make an appeal then

I don't understand what you mean

Ok

Playing with more then one pc is not as long is not being used to ban evade

No like i said as long is not ban evading

[near halo]

it would be great to know what "evidence" was used to ban him

[mental moth]

They don't share that information

Like i said guys make appeals and an admin will review them asap

[fossil igloo]

DM me your id @near halo

[sand kindle]

Is the wipe schedule going to change for Thursday force wipe for US 5x Trio?

[mental moth]

No

[halcyon scaffold]

oh

[wanton oracle]

i need help

got banned for hacking when i tried to join us small

[tall wedge]

what is the /sil command?

[wanton oracle]

how do i get help anyone?

!appeal

[marble mantle]

Hey, @wanton oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mental moth]

Make an appeal like the bot said and u should be good

[wanton oracle]

ok

[small flicker]

I need to report someone in discord

[mental moth]

It is to paste images into the game

[tall wedge]

alr ty

[mental moth]

A spammer? or scammer?

[small flicker]

Told me to kms so Im going to be petty

[mental moth]

Is he like spamming you or?

[wanton oracle]

1-3 business days is crazzzzy

rip

[lone terrace]

Y’all banned me for “ over exceeding group limit” but I’ve been solo this whole time?

[mental moth]

!appeal

[marble mantle]

Hey, @lone terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lone terrace]

How will I know if I get unbanned

[mental moth]

You will need to check on the website regularly because it seems u didn't link the discord but you can link it at https://rustoria.link/

[lone terrace]

It said I linked it

[mental moth]

Doesn't look like can u try again?

[lone terrace]

I can send a ss?

[mental moth]

You can dm me it because i don't think you can send it here before you are linked

[lone terrace]

Sent it

[atomic steppe]

bullshit.. can't take booster kit unless i donate

thats cap tbh

[mental moth]

You do not have to donate

[atomic steppe]

Yes i do. i did auth. didn't get booster kit, then did /auth it's saying to donate

[spare widget]

You might need to have an admin refresh something on their end in the system

[atomic steppe]

k i'l wait i guess

[spare widget]

It fucks up sometimes - you don't need to donate for kit booster

[atomic steppe]

aight

[fluid current]

!force

[marble mantle]

Hey, @fluid current

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1657216800:F> (your local time) is the time of the next force wipe and it will happen <t:1657216800:R>.

[idle solar]

can a admin help i got banned for playing with a online friend his name is pluskrrr love okuni i was playing with my usual friend mc donald cheese we were just gonna have fun on my favorite server on rustoria me and mcdonold cheese were playing with my real brother and plack his friend. I also invite pluskrr love okuni but after 1 day of playing with him on rustoria and this is my first time i got banned for evasion. I didnt know that pluskrr love okuni got banned in another account before i was only playing with him because he was good but i didnt know he was banned and would get banned for this rustoria is my favorite server and i think me and Mcdonald cheese shouldnt get banned for this we both didnt know.

[sacred finch]

yea

[compact parcel]

!appeal

[marble mantle]

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[compact parcel]

@idle solar @sacred finch

[idle solar]

ok thank you

[main wigeon]

https://steamcommunity.com/profiles/76561199283742923/

[stiff widget]

!steamid

[marble mantle]

Hey, @stiff widget

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sacred finch]

76561199066628879

[idle solar]

76561199082070230

[near halo]

is there a ban list ?

who got banned?

[tough bane]

I am afraid, we do not provide any bans to externals that have not been banned. If you personally have been banned please visit https://bans.rustoria.co

[near halo]

Good morning support, I have a problem with links I was try join steam group and yeah I joined already and link still unavailable

[mental moth]

Did u you do /auth?

[near halo]

Yes

He just can't see me link system

I don't know what I can do

[mental moth]

How long ago did you link it?

[near halo]

Before after play rust and today

[mental moth]

I think an admin will need to check some stuff on their end

[boreal gazelle]

Hey could u send your steamid64 here

[autumn salmon]

how a can play in server

[near halo]

yes sure

[mental moth]

You just connect

[autumn salmon]

ip??

[near halo]

76561198118295047

[mental moth]

To which one do you want to connect?

[autumn salmon]

yes

the server name in rust??

[mental moth]

Rustoria

[autumn salmon]

a search in modded in rust

[mental moth]

Which server are you trying to connect? which rustoria modded

[autumn salmon]

wait

a search in modded rustoria and is nod found

@mental moth

[mental moth]

Are you playing rust on steam?

[autumn salmon]

a play cracked rust

[mental moth]

Rustoria is not on cracked russt

[autumn salmon]

aa okay

bye

[near halo]

SO

[native glacier]

my discord wont link is this the right place to message

[night parrot]

Hey, can an Admin look in to my ban ? I got banned for ticket system abuse. But I never made a ticket 76561198271962434

[near halo]

Hello Steam group and Youtube

arent linking

[thorn sorrel]

<@&274971100184576010>
I was playing on rustoria 10x when this player appears using bugs within the server if you want to help

https://medal.tv/games/rust/clips/r6QS5aIIUObbB/d13374qjWnXZ?invite=cr-MSx4UGgsNzcyMTgyNzcs

[balmy cypress]

Looks like you are already unbanned there. Please confirm if thats not the case

[near halo]

admin please fix the link

[balmy cypress]

Give it 5 minutes and type /auth in chat, should be sorted by then

[balmy cypress]

?report

[marble mantle]

Hey, @thorn sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i did that 3 hours ago and still no fix

[thorn sorrel]

ho ok

[near halo]

i am saying this now since i have been waiting and no answer

[thorn sorrel]

/ticket

[marble mantle]

Hey, @thorn sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare ridge]

Yes, Try to do /auth in-game again in 5 minutes please.

[oak dragon]

!appüeal

!appeal

[marble mantle]

Hey, @oak dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

no nothing

[native glacier]

/auth

[marble mantle]

Hey, @native glacier

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

@balmy cypress

[edgy swan]

！appeal

!appeal

[marble mantle]

Hey, @edgy swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[night parrot]

Correct thanks

[abstract helm]

where to submit player report ticket

cos the ones in game clearly do fuck all

[tough bane]

?ticket

[marble mantle]

Hey, @abstract helm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

<@&274971100184576010> i still cant link my steam and youtube

[hexed nimbus]

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[hexed nimbus]

no need to tag staffroles mate

[near halo]

someone else did

[hexed nimbus]

there is allways staff around in this channel to help you out so no need ill check it for you please send me your steam id

[near halo]

76561199117890212

[hexed nimbus]

Skyluetz ?

you been linked since may 31

try doing /auth ingame in about 10 min and you should be good to go @near halo

[near halo]

yes skyluetz

but steam and youtube arent linked

[hexed nimbus]

youtube is not working due to there changing there API twitch should be fixed but no fix for youtube yet and like i said do /auth ingame in about 5 min and your steam should be good

[abstract helm]

yeah well ive dont that but i guess your ingame admins are clearly inexistant

[near halo]

i did that

its not working

[hexed nimbus]

you do understand we are all volunteers here and we have 25 servers atm and the staff works trough tickets as fast as humanly possible but we get hundereds a day dude when you made it did it give you a reply with ticket with number *** has been send or did you only do a F7 report as F7 reports only go to EAC and not to our admins

[abstract helm]

Yh my bad ig

but he couldnt be more blatant and it should take like 2 seconds

[balmy cypress]

Youtube linking is disabled at the moment @near halo

Please leave the steam group, /auth and join back into the steam group and it should get steam working!

[near halo]

i joined steam group

but /auth says i didnt

[terse juniper]

It might take a few minutes to go through if you just happen to link it. 🙂 try and allow 5-10mins

[near halo]

okay

[raw thicket]

can I talk to an admin privatley related to a ban that occured

[spare ridge]

Not an admin, But if you haven't already please make an appeal over at https://bans.rustoria.co/

[analog plank]

When will the long map be available

[near halo]

how can i get the donator tag?

[spare ridge]

?donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[willow sphinx]

us mondays down?

[spare ridge]

Scheduled restart, Should come back up soon

[willow sphinx]

ahh ok