#support

1 messages · Page 1713 of 1

terse juniper
#

Possibly. Just waiting to see how the launch goes before adding more VIP slots 👍

near halo
#

nice!

terse juniper
#

Guessed your code 🙂 we were never a team together

near halo
#

ok buddy 😃

loud plover
#

I GUESS I WON THE GIVEAWAY, WHAT DO I NEED TO DO. PLEASE DO NOT BE MAD AT ME CUZ IM SO EXCITED RN

wispy loom
ancient dune
#

im gonna cry

echo mirage
#

HOLY SHIT YOU'VE SHUTP IT DOWN ALREADY

#

GOOD SHIT GUYS!!

wispy loom
dense rampart
#

i cant beleive u blue balled us like that

wispy loom
#

connect main.rustoria.asia:28015

echo mirage
#

queue.......

dense rampart
#

is this an actual queue or?????

wispy loom
#

connect main.rustoria.asia:28015

dense rampart
#

maybe increase pop

loud plover
wispy loom
#

It'll be increased

dense rampart
#

sweet

#

maybe a few more

loud plover
#

like, 300 players of queue will be gone in 20 mins or smthn

dusky lagoon
#

will vip restock?

cursive gull
echo mirage
#

Bro the whole fucking continent of Asia is in the queue LET US IN!!

grizzled scarab
#

can sea vip on sale?

silent iris
#

@echo venture are the chat mods for the SEA main server only or overall?

green osprey
#

love the 3 second notice

echo mirage
#

OI ADMINS US MAIN YSUALLY GETS 650 SLOTS. IF YOURE GONNA OPEN A NEW SURVER YOU SHOULD AT LEAST MATCH IF YOU FUCKS

native tangle
#

does the donations not go for all of the servers??

finite oak
echo mirage
#

FUCKING USELESS EXPAND POP. THE BOT SAYS THAT IT WILL EXPAND IF ITS A HIGH POP. 650 FUCKING QUEUE

iron beacon
#

Mald

brittle basalt
#

got in, got killed, game froze, got timed out... rip

weary pebble
#

vip is out of stock

near halo
#

so i got money on my rustoria balance so i could buy vip and wouldnt work and now its sold out gg

balmy cypress
weary pebble
#

ok

main temple
#

why is ping so high

wispy loom
storm niche
#

RyanJD increasing pop cap = ❌ 👎 💩 RyanJD restocking VIPs, even though it increases pop as well = 😍 🙀 ✅ 📈

loud plover
static nebula
#

I bought vip but it says im in queue but im loading in with a queue?

loud plover
static nebula
hot root
#

im from sweden and i have problems staying connected to SEA Main rustoria, the problem i am having revolves around constant time outs when i connect

near halo
#

Can I speak to an admin?

#

Who can unmute me plz?

#

Support?

balmy cypress
slow birch
near halo
#

how?

balmy cypress
static nebula
echo mirage
#

you guys have made what? 10 grand in a couple hours? stop making vip slots and let the rest of em in

slow birch
near halo
#

mute appeal on steam where?

#

i just want to be unmuted to trade

weary summit
#

Can we get a map link for the new server? Everyone has been asking about it and the mods arent replying.

near halo
#

admin

echo mirage
#

can someone in game get a snip of the map real quick?

buoyant hull
#

map pic please

slow birch
buoyant hull
#

@slow birch Map pic pleaseeeeee

#

SEA Main

slow birch
near halo
#

jamie join vc

narrow narwhal
#

!help tr

weary summit
#

@slow birchwhich person do we have to @ to get a map pic?

near halo
#

admin

#

'@slow birch support

slow birch
narrow narwhal
#

!support tr

echo mirage
#

oi admins make it at least 600 bro. you're saying servers cant handle it when us get a consistent 650-700 on wipe days

slow birch
#

Managed to get you a picture of the map

weary summit
#

Legend

buoyant hull
#

@slow birch love ya work

marble mantleBOT
#

Hey, @echo mirage

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

gloomy pulsar
#

That’s why

echo mirage
#

EXACTLY. shits "dynamic" but wont extend with 600 queue? this is what im getting at

gloomy pulsar
#

It’s based on performance

echo mirage
#

Us and Eu can hit 700 every wipe mate

#

this isn't even 600

gloomy pulsar
#

Like I just said it’s based on performance

echo mirage
#

so then the creators are just plain terrible

atomic vine
# echo mirage this isn't even 600

it's a new server. Perhaps it needs a little time to test the performance before increasing the pop and causing lag/crash. I'm pretty sure people would prefer lower pop but stable performance instead of server lagging/crashing.

gloomy pulsar
#

Ye and rollbacks every 5 mins

gloomy pulsar
potent whale
#

hello when I enter 10x server it says Breaking clan limit but we always play 2 people I don't understand how I got banned

atomic vine
echo mirage
#

okay i take my rant to general but opening up a new server which is obviously gonna reach at least 800 when its not ready??

marble mantleBOT
#

Hey, @potent whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gloomy pulsar
#

And the vast majority would prefer it up but 100 slots less

atomic vine
#

Can't just go full out and causing lag then people will still complain about "terrible servers"

gloomy pulsar
#

^^^^^^

atomic vine
echo mirage
celest ledge
#

can we use Rustplusbot on rustoria?

#

will we get ban for uusing it?

restive oasis
#

any clue why some of my group getting 350 ping from aus?

potent whale
#

hi

atomic vine
atomic vine
marble mantleBOT
#

Hey, @potent whale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

finite oak
slow birch
potent whale
#

ok

restive oasis
#

okay thanks guys

celest ledge
#

hi can we use rustplusbot on Rustoria Sea main?

compact parcel
atomic vine
#

it's basically like rustlink

#

not sure if it's allowed on the server tho (meaning if it's banned or not) not that you'd get banned using it

#

i remember rustlink not working on rustoria a while ago

fossil igloo
#

You will not be banned for it. But it will be blocked later

compact parcel
near halo
#

!support

#

2 clan teaming in rustoria Trio

boreal gazelle
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how ?

#

i have clip

sullen cove
#

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

boreal gazelle
# near halo i have clip
  • To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

boreal gazelle
near halo
#

i have clip !

#

i need to send it

errant barn
#

Good afternoon me and my timemates were given a ban by mistake it was unbanded and I am not on rastoria

#

@thorny dune 3 month ago

near halo
#

i need to make a ticket in discord pla

vestal harness
#

we have clip

#

and a ss of him literally saying im defending my frined

sullen cove
vestal harness
#

friend

calm yarrow
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

and how the admin gonna see my clips if i report in gameee !@@@@

boreal gazelle
near halo
#

ahaa okay my bad so i have to but the link of the video in the report ?

sullen cove
#

yes

low spire
#

What time will the wipe come ?

gleaming hound
near halo
# near halo

@sullen cove its allowd allah clan helping OOP clan ?

#

we are 2 in a clan fighting 2 clan bec he gotta help his boyfrined this is allowd ?

boreal gazelle
near halo
#

i dont know how to put the picture in game i swear

boreal gazelle
near halo
#

ok

#

i cant copy the link

#

from discord

boreal gazelle
near halo
#

i dont know abut program

boreal gazelle
#

After pasting the screenshot in there press this and then put that link in there

stark burrow
#

2 weaks ago a cheater join my team ,but i dont know he was a cheater,and our team all be banned,can you remove me from ban list?

#

my steam ID:76561199144885286

marble mantleBOT
#

Hey, @stark burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

raven cave
#

!ticket

marble mantleBOT
#

Hey, @raven cave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clear tapir
#

!ticket

marble mantleBOT
#

Hey, @clear tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clear tapir
#

/ticket

marble mantleBOT
#

Hey, @clear tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wanton merlin
#

!appeal

marble mantleBOT
#

Hey, @wanton merlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!boost

marble mantleBOT
brittle basalt
#

/ticket

marble mantleBOT
#

Hey, @brittle basalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glacial tree
#

/ticket

marble mantleBOT
#

Hey, @glacial tree

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

errant barn
#

!appeal

marble mantleBOT
#

Hey, @errant barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

brittle basalt
#

!support

#

i cannot find the server, ive restarted my game, verified files and have been using client.connect main.rustoria.asia:28015 and it just disconnects me

#

i have vip

silent iris
#

just get another kit KEKWehhh

slow birch
#

Hi Milky which server are you playing on?

#

This is the discord for Rustoria. You would need to join their discord for support on that server.

steel wagon
#

which country is new server located in?

slow birch
steel wagon
#

ty

tardy bobcat
#

!ticket

marble mantleBOT
#

Hey, @tardy bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy bobcat
#

/ticket

marble mantleBOT
#

Hey, @tardy bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy bobcat
#

!ticket

marble mantleBOT
#

Hey, @tardy bobcat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cinder spade
#

!appeal

distant heron
#

welp by my heli us medium just crashed

#

apparently it didnt crash just my hole team got dced tf

boreal gazelle
azure flicker
#

fck that shit

#

just lost stuff because you cant keep up your servers

dull wraith
#

@boreal gazelle When does Sea main wipe doesn't it wipe in 1 hour 19min

boreal gazelle
boreal gazelle
wispy loom
#

US Medium yes?

#

Taking a look

azure flicker
distant heron
#

yh so gay

azure flicker
#

could you maybe give me back my heli at least

boreal gazelle
limber temple
#

lol

long wren
#

!ticket

marble mantleBOT
#

Hey, @long wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ebon siren
#

!ticket

marble mantleBOT
#

Hey, @ebon siren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

safe bane
#

Hi, can you add more for vip rustoria sea mainm

queen iron
#

can an admin join me in the support room please

toxic shard
north bone
#

vpn ban who to look for

toxic shard
marble mantleBOT
#

Hey, @north bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

north bone
#

Does the accelerator vpn ban also need an appeal ticket? No administrator to deal with it directly?

tender heart
#

can i get help with my ticket? i hate to be that guy but its to claim the giveaway and i dont wanna lose my chance

toxic shard
tender heart
#

sorry marc lol i wasnt sure and thats a lot of money in skins

toxic shard
#

No problem 🙂 I see your ticket, now just need to wait as only a couple of people can handle it

tender heart
#

ok thanks. have a good day

tribal raft
#

HEY

#

the next US main full wipe or force wipe

near halo
#

IM A SERVER BOOSTER AND CANT CLAIMKIT BNOOSTER WHAT IS THIS DOG SHIT

sacred nimbus
#

i need support

ebon siren
#

I need support

livid tapir
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

near halo
livid tapir
#

Your account isn’t verified

#

You need to link your discord

#

How are we supposed to know which account to give the supply drop to if the steam isn’t linked to the discord

verbal sigil
#

whats reason to buy vip if i still have que 7 min after buying

#

?

livid tapir
#

Have you restarted your game

#

And verified you bought vip for the right server

verbal sigil
#

got it now 10m late

livid tapir
#

Probably took time to sync because of the sheer number of people that bought vip today

near halo
#

i got kicked because i was repping my asian pride. this is unacceptable

#

now i am in a 75 q

#

could i get a q skip pls 🙏

bronze saddle
#

is funny how we lose every gun that we crafting cause the server crash

near halo
#

i went up to a random base and guessed their codes, then about 2mins later i received a ban for exceeding a team limit??

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dapper oxide
#

wait why did my appeal get denied if it says you can play modded if your gameban is longer than 180 days

dapper oxide
# hexed nimbus Got more then 1 ???

yes but thats because i didnt know that if you had one you will get multiple but modded says nothing about having more than 1 gameban on the rules

near halo
#

i went onto the link to appeal my ban, filled in the form and it tells me im not banned but when i go to log into the server im banned

slow birch
near halo
#

i got banned 20mins ago now 😄

slow birch
#

it sometimes can take a little while to sync up

hexed nimbus
#

As it’s verry simple. 1 = 180. 2= 365. 3 is look for another server as you won’t be allowed to play on Rustoria. Hope you find this usefull

drowsy current
#

!appeal

marble mantleBOT
#

Hey, @drowsy current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

me and my friends got a 7 day ban like 2 weeks ago and we aren’t unbanned yet

hollow obsidian
#

staff just never respond

#

its crazy

near halo
#

yo <@&274971100184576010> i need help lol

#

my whole group is still banned 2 weeks after a 7 day false ban

#

why are they all on dnd 💀💀💀

mellow tundra
#

We're aware of EU Main

near halo
#

bro what are you talking about PLEASE unban me and my group already

#

don’t want to miss wipe today

tender heart
#

L

sterile dome
#

main eu server down?

atomic vine
atomic vine
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

toxic shard
drowsy current
#

why does sewrver keep kicking me for ban evasion and how i appeal

marble mantleBOT
#

Hey, @drowsy current

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

drowsy current
#

im not banned -.- just keep kicking me

toxic shard
#

that's a ban

drowsy current
# toxic shard !appeal

i made one but it said: YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN. it was over hout ago

near halo
#

all my homies are banned

toxic shard
near halo
#

alr

toxic shard
near halo
toxic shard
#

Now wait

near halo
#

how long

#

are we going to miss wipe

#

bc we were banned for 7 days two weeks ago

stuck pebble
#

thanks administration minus all resources

near halo
pliant elm
#

<@&274971100184576010> i just lost 400+ animal fat because i was crafting when the server crashed can i get this back?

mellow tundra
#

Unfortunately no

pliant elm
#

...

#

great

toxic shard
near halo
#

bro what

#

we got association banned for 7 days and it’s been two weeks

#

we shouldn’t be banned anymore why do i have to wait for my appeal to be looked at

drowsy current
#

im not banned. i can go in server but instantly get kicked for ban evasion help me

toxic shard
normal egret
#

<@&274971100184576010>

toxic shard
normal egret
loud plover
#

is there any clan limit at rustoria eu main?

toxic shard
slow birch
toxic shard
loud plover
#

2 ppl just got banned over here and the message was smthn like "bla bla banned (clan limit)"

normal egret
loud plover
#

good to know but im confused, thanks anyways

shadow hatch
#

where can i make ban appeal ticket

toxic shard
toxic shard
marble mantleBOT
#

Hey, @shadow hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

loud plover
#

i see, thanks <3

shadow hatch
#

ty

midnight vector
#

am facing a bug with one of your servers

near halo
#

this was all we were told at the time

#

nobody said we had to appeal

drowsy current
#

im not banned. i can go in server but instantly get kicked for ban evasion help me

slow birch
shadow hatch
#

@toxic shard or @slow birch can u guys help me with something if u got the time

slow birch
#

Can you give me your steam ID I will look

shadow hatch
#

its a bit of a funny situation

drowsy current
toxic shard
slow birch
drowsy current
midnight vector
#

2x Vanilla, am facing a bug with the oil rig fuse room its not opening even with a fuse.

shadow hatch
#

i got banned off my friends account that he lent me for "impersonating staff" just thought it was a bit of a giggle, nothing serious and i was banned for it even though it doesnt state it in the server rules

#

i cant lodge an appeal because i need his steam auth code to sign into it and hes gone to bed 😕

#

idk i thought it was a bit of harmless laughter 😦

#

is there a way i can login to my main and link the account 64 id that got banned?

slow birch
drowsy current
near halo
#

surely my group doesn’t have to miss wipe because of a 7 days ban that we got 14 days ago

#

surely not right that wouldn’t make any sense

toxic shard
#

Well if you miss wipe it's because you didn't anticipated your appeal

midnight vector
#

can one of the admins please help me am facing an in game bug in 2x vanilla

near halo
#

never was told i need to appeal, only that we would be banned for the rest of wipe

toxic shard
#

Typically banned for 7 days, then yes all bans for affiliation are applied without end date and require an appeal

near halo
#

makes so much sense to tell me that now

vague nebula
#

Why is it that someone who is hacking dont get banned but if you are not hacking they ban you

icy valve
#

^^

#

i got banned for teaming even tho i was a duo on a trio server like tf?

vague nebula
#

i showed them 3 clips of someone ESPing me and they still didnt ban them

#

kinda goofy ngl

raven mist
#

Whats up ?

vague nebula
#

just seeing if a hacker i ran into got banned

raven mist
#

Alright, not every player you report gets insta banned sir

vague nebula
#

ik

midnight vector
vague nebula
#

but its been 3 days and someone ik who isnt hacking got banned but he didnt and i showed more then one clip

raven mist
#

if you feel like you still suspect them to be cheating, feel free to make another report and we'll happily look into that player again

raven mist
midnight vector
# raven mist Whatsup

Am playing on 2x vanilla and the fuse room in large oil rig is not opening, and ofc i used a fuse.

raven mist
#

hmm lemme take a look at that

midnight vector
#

thank you

raven mist
midnight vector
#

eu

raven mist
#

Please dont post evidence in the support channel

vague nebula
#

goofy af

raven mist
#

Post it in a ticket ingame sir

vague nebula
#

there was admins who said that he was cheating then other admins dont ban him kinda sus ngl

raven mist
#

?

#

If an admin said he was cheating he will most likely be banned

#

Where did "an admin" say this?

vague nebula
#

he already got banned by anticheat then some how he got back into the server

raven mist
#

That does not makes sense sir

vague nebula
#

i have the SC of him getting banned by anti cheat lmao

raven mist
#

Can u dm me the sc?

vague nebula
#

not a point to

raven mist
#

alright you do you!

#

Please move to #general if you do not need any further help

midnight vector
leaden cave
#

hi dear admins. My friend and I had a bug. we ran to the city for a minicopter, and at the moment when a friend bought a minicopter, his Internet turned off. After 5 minutes, he went back to the server and the friend rolled back for about half an hour, he was reborn dead at home

raven mist
vague nebula
#

....goofy ass dude that funny af he wants me to do his job for him

raven mist
#

🙂

raven mist
midnight vector
raven mist
midnight vector
#

yes

raven mist
#

The door to the recycler?

midnight vector
#

yes

#

we put a fuse, hit the button and its not opening

vague nebula
midnight vector
#

the fuse doesnt decrease in hp

raven mist
raven mist
raven mist
boreal gazelle
raven mist
midnight vector
raven mist
#

Not sure, cant give an ETA

boreal gazelle
raven mist
boreal gazelle
#

Listen if it doesnt work once im not gonna bother bringing a fuse again :/

balmy relic
#

guys can you pls give me a link for the points page, where I can follow the socials?

balmy relic
#

thanks

leaden cave
#

hi dear admins. My friend and I had a bug. we ran to the city for a minicopter, and at the moment when a friend bought a minicopter, his Internet turned off. After 5 minutes, he went back to the server and the friend rolled back for about half an hour, he was reborn dead at home EU LONG

near halo
#

hi dear admins. My friend and I had a bug. we ran to the city for a minicopter, and at the moment when a friend bought a minicopter, his Internet turned off. After 5 minutes, he went back to the server and the friend rolled back for about half an hour, he was reborn dead at home EU LONG

plucky bloom
#

Hi Support, it looks like im banned on Rustoria Server reason says "hacking" but didnt hack at all, could a support guy get in contact with me please?

timid sable
#

Did you guys announce the winners of the twotter giveaway ?

thorny heath
#

is there any servers that wipe every 2 weeks?

wispy loom
#

EU/US

thorny heath
lilac forge
#

might be a dumb question but for some reason its not giving me the demolish option after i build something on this server not sure why

lilac forge
#

lol my bad moved base, new to rust my b

#

thank you

wispy loom
#

Along with times for your computer's time zone

torn thicket
#

does eu long wipe bp's monthly?

thorny heath
wispy loom
#

You're welcome 🙂

plucky bloom
#

@wispy loom could you help me too?

wispy loom
#

How can I help?

plucky bloom
#

Looks like im Banned on your servers, ive played friday us x3 last weekend, dont know why im accused to be hacking

wispy loom
#

Taking a look for you

#

Should be good to go now

#

Sorry for the inconvenience 🙂

plucky bloom
#

@wispy loom thanks a lot mate 🙂 can you see a reason why that happend?

wispy loom
#

Something in our system on our end

#

But should be good to go now

plucky bloom
#

@wispy loom ill try now

#

@wispy loom all good now, thanks

wispy loom
#

Good to hear, have a good one

thorny heath
#

@wispy loom do u guys have any modded servers that wipe every 2 weeks?

midnight vector
#

@raven mist any updates about the fuse room ?

near halo
#

ive been disconnected for hacking when i was going to train yard?

ashen plank
#

Launch rocket is broken on sea main

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

but how am i ban i wasent cheating im confused?

#

you can pc check me or whatever im not cheating

atomic vine
near halo
#

disconnected:hacking

atomic vine
#

then please appeal

#

in the link above

near halo
#

but i wasent cheating how

#

how long does appeal usally take?

atomic vine
#

1-3 days can be more/less depending on the situation

#

there is nothing else i can do for you other than suggest you to appeal

near halo
#

thats what i get when i sign in

atomic vine
#

interesting

near halo
#

so now what

#

casue absoultly nothing is working, i cant sign or anything

atomic vine
#

let me check if mine works 1s

#

i dont even get a fancy screen like yours

near halo
#

so how do i appeal then

atomic vine
#

i think website is fked

near halo
#

is there like an admin i can talk to of some sort

#

yeah i think so, and all im tryna do is play your server like

bold tree
#

it doesn't say anything about team limit in the rules, but why was I banned for exceeding the team limit?

near halo
#

yo zy

boreal gazelle
solar oriole
#

im tryna buy vip for us main but everytime i go to the website to login i get an error

boreal gazelle
solar oriole
#

so i can't buy vip then b4 wipe?

wispy loom
#

Steam issue indeed

#

Hopefully will resolve shortly

boreal gazelle
solar oriole
#

it says i must an email to my account but i dont see anywhere to do it

#

then when i click on my account is where i get the error it says something like unable to access your account or something

near halo
#

i got banned for playing with a hacker even tough no one was hacking in my team i think my teammate got mass reported or somethin

#

can i get unbanned

#

and my friend too

lone sierra
#

2x eu vanilla is down

grizzled plank
#

I can't login to Rustoria, I assume it's having issues?

fast hinge
#

2x eu vanilla is down googogog

wispy loom
#

Steam is having issues

grizzled plank
#

😭

fast hinge
wispy loom
#

2x EU seems to have crashed but should come back up shortly

midnight storm
#

is x2 vanulla working?

limpid belfry
#

read the msg above

midnight storm
#

i did

limpid belfry
#

then why u ask

deft kite
#

need admin support getting whitelisted

midnight storm
#

ty

#

@limpid belfry its not ur problem

limpid belfry
#

just seems a bit unneeded tbh

fast hinge
#

it's up again 2x eu

midnight storm
#

ty

velvet pier
#

can we get a admin to outpost on the us medium to remove this scrappy

limpid belfry
#

why whats wrong with the scrappy

sick quail
#

my friend was banned for cheating, he is from China, he plays without cheats, he has 1874 hours on his account, he was banned for cheating, although this is a VPN ban, how to solve this issue this is his account https://steamcommunity.com/id/1kanc686/

velvet pier
#

its stuck on at the gambling spot and im stuck in the seats

marble mantleBOT
#

Hey, @sick quail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

deft kite
#

need admin support getting whitelisted

hexed nimbus
#

We don’t have a whitelist as we allow people to join with a vpn @deft kite

deft kite
#

its to do with a ban on a previous account, over 180 days old

velvet pier
#

any word on a admin removing this scrappy?

deft kite
#

so i need to be whitelisted

hexed nimbus
deft kite
#

yes?

hexed nimbus
hexed nimbus
marble mantleBOT
#

Hey, @deft kite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

deft kite
#

and this is because of my account from half a year ago

#

site is currently down

#

or steam is, so we cant log in to appeal

velvet pier
hexed nimbus
#

Its a steam issue apperently so need to wait till that’s sorted

toxic shard
hexed nimbus
#

👆

deft kite
#

ok ill give it 5 and retry, how did you know who to whitelist?

#

never gave a name XD

hexed nimbus
#

Marc is psychic

deft kite
#

nah probably connect logs 😉

velvet pier
#

can a admin atleast come look at this on the us medium?

toxic shard
hexed nimbus
fleet fractal
#

steam problems?

toxic shard
hexed nimbus
toxic shard
#

I can't go online right now

fleet fractal
#

cant connect

low canopy
#

cant connect to us main

proud viper
#

steam bug

#

i think

surreal schooner
#

bruh wth

boreal gazelle
forest dawn
#

cant connect to small

boreal gazelle
forest dawn
#

thanks

carmine garnet
#

why isnt it wiping

deft kite
sweet slate
#

why i cant auth via steam on the site to buy vip it gives me an error

fallow timber
#

]

finite oak
velvet pier
carmine garnet
#

it isnt wiping

surreal schooner
#

we know pineapple

carmine garnet
#

why isnt though

surreal schooner
tribal raft
#

wtf is going on?

#

why we are not able to connect on any server?

mental smelt
#

do none of you read?

surreal schooner
#

fr bruh

boreal gazelle
sullen bone
#

rip landon

mental smelt
#

you can see 500 fuckin people complaining about an error, its obviously with steam not rustoria

vague blaze
#

HELP

#

I NEED RUST IM SHAKING

#

IM GETTING WITHDRAWLS

azure holly
toxic shard
mental smelt
safe mica
#

Wont let me connect into us main

surreal schooner
#

stfu

boreal gazelle
finite oak
safe mica
#

what do i do?

opaque shale
#

@toxic shard it is toria because i just tried connecting to another server and it connects just fine

surreal schooner
#

wait

random spear
#

bro I’m to poor for q skip I can’t be doing that 😭

toxic shard
surreal schooner
#

doesnt work for moose

safe mica
#

dose every one else have this problem?

hidden crag
#

guys im having a panic attack i cant connect to rustoria main, what am i going to do with out please help 😢

safe mica
#

or just me

random spear
#

Lmaoo 001

twin flume
#

everyone

toxic shard
safe mica
#

ur clapped 00011

arctic idol
#

yo server fucky wuckied

carmine garnet
#

wipe it

random spear
#

pineapple 123

thorn torrent
#

@toxic shard Can U tell me what steam auth timeout is?

magic bear
#

when is small gonnas wipe?

random spear
#

Servers r down

thorn torrent
#

Im getting an error trying to load the 2x

raven mist
toxic shard
boreal gazelle
thorn torrent
#

Is there a fix/

toxic shard
#

Wait ...

dull osprey
#

do we just try to continue to join

raven mist
#

Waiting for steam

random spear
#

bruh I can just identify myself ong

azure holly
#

ok thank you mods

carmine garnet
#

wipe it

compact scarab
#

if its steam's fault why can i connect to other servers???

rugged depot
#

вы все говно

compact scarab
#

doesnt seem like it's steam

azure holly
#

you guys are awesome moids

velvet pier
#

everyone has to wait kinda like i do sitting here stuck in outpost

carmine garnet
#

its cause rustoria sucsk

magic bear
forest dawn
#

Is this happening to other people or only us?

ember compass
#

Bro I can’t join rustoria us .. but I can join any other server so it’s not steam clearly ……….

random spear
toxic shard
barren iris
#

STEAM AUTH TIMEOUT

ember compass
#

I could be at work making a living but I decided to play rustoria us

opaque shale
random spear
#

Make an announcement

vital spruce
#

i cant take this any longer, i havent been able to join rust in 4 MINUTES, I have dedicated my whole life to this game and payed for this server to be able to join fast and it isnt working. please fix this, rust is my life, i havent gone outside my room in 16 weeks because of rust. I am going to have to take my anger out on my family and I will let all my inner demons out if you guys dont fix this

azure holly
#

the mods have lied to us

carmine garnet
#

its cause rustorias workers sucks cant even wipe a server

compact scarab
#

WE CAN JOIN OTHERS SERVERS THOUGH

random spear
#

i cant take this any longer, i havent been able to join rust in 4 MINUTES, I have dedicated my whole life to this game and payed for this server to be able to join fast and it isnt working. please fix this, rust is my life, i havent gone outside my room in 16 weeks because of rust. I am going to have to take my anger out on my family and I will let all my inner demons out if you guys dont fix this

compact scarab
#

caos

near halo
#

i cant take this any longer, i havent been able to join rust in 4 MINUTES, I have dedicated my whole life to this game and payed for this server to be able to join fast and it isnt working. please fix this, rust is my life, i havent gone outside my room in 16 weeks because of rust. I am going to have to take my anger out on my family and I will let all my inner demons out if you guys dont fix this

carmine garnet
#

like dam yall suck at your only job

steel garnet
#

i cant take this any longer, i havent been able to join rust in 4 MINUTES, I have dedicated my whole life to this game and payed for this server to be able to join fast and it isnt working. please fix this, rust is my life, i havent gone outside my room in 16 weeks because of rust. I am going to have to take my anger out on my family and I will let all my inner demons out if you guys dont fix this

compact scarab
#

what is warrior doing :((((

versed nebula
#

5X US IS FUCKED

compact scarab
#

posty selfie ong frfr

forest dawn
#

president

versed nebula
#

IM TPING TO OUTPOST AND IM IN WALLS

carmine garnet
#

why the 2x not wiping

near halo
#

wtf is happening with US Small

dapper spade
#

BRO I THOUGHT MY ACCOUNT WAS HACKED I CANT ACCESS ANYTHING

final harbor
#

how much longer till its back up?

zealous kettle
magic bear
#

hey why are you deleting the twerking spongebob gif

versed nebula
#

5x us im tping to outpost and im loading inside buildings

magic bear
#

i was enjoying that

#

damn these admins deleting everything out here

near halo
#

Why is US SMALL fucking down

full temple
#

ikr

magic bear
hybrid echo
#

us main is down too

shell frost
#

Was abouta say the same thing can’t connect to US small

#

Rip

digital prawn
#

IM IN US SMALL ITS UP

valid shadow
#

you lied to me 😦

glacial wigeon
#

I AM ON US MAIN FINALLY LETS GO

obtuse ferry
#

its not up jabroni

lament vector
#

wukanda is now on main, gl to all. we already controlling oil n snow base

dull osprey
#

someone put the snoop dog server meme up

shell frost
#

Yeah small still not up for me

tribal raft
#

still its not working

raven mist
#

Steam issues

willow lance
#

again/

hasty trellis
#

you banned my friend can you unban him please

ivory escarp
#

yo do any admins know if we will have to restart our games when it goes back up because the steam api?

hasty trellis
#

76561198326591818

obtuse ferry
#

i want my money back for buying pass atp

ivory escarp
#

alright thanks

hasty trellis
#

you banned my friend can you unban him please 76561198326591818

shell frost
#

@raven mist yah have 0 clue probably huh on when the servers will be back up ? Since it’s not on Yalls end ?

raven mist
#

correct

shell frost
#

It’s UP

hasty trellis
#

my friend got banned for vpn 76561198326591818

forest dawn
#

already a que got damn

hasty trellis
#

@raven mist my friend got banned for vpn 76561198326591818

obtuse ferry
#

its not up

#

30 mins into wipe i could of had a base and all rn

summer beacon
#

is the zeus 5x up yet?

raven mist
bold tree
#

why was i banned for exceeding the team limit in rustoria eu main please unban

#

i am solo player

onyx wave
#

I need help on us rustoria 5x no bps, there is a group that we took a lot of loot from then they come back using esp and aimbot, their clan name is esp and the cheaters name is p00nTaNG

marble mantleBOT
#

Hey, @onyx wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bold tree
#

!appeal

marble mantleBOT
#

Hey, @bold tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tacit horizon
#

i cannot use shop

boreal gazelle
tacit horizon
#

everytime i try to use it it says u need to link ur steam blablalbla i do /auth and still didnt work my steam is already connected

#

when i do/s it says u cant do it when i do /auth it says i alrwady got permision to rewards

dark radish
#

try doing /auth again in a few min and tell me if it works or not :)

tacit horizon
#

i did

#

i did it again rn and it still dont work

boreal gazelle
tacit horizon
#

i need to buy a ladder im getting raided ..

#

staff aplications

pure lintel
#

We have a hacker at rustoria x2

tacit horizon
#

,/ticket add

pure lintel
#

/ticket add

marble mantleBOT
#

Hey, @pure lintel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hasty trellis
#

you again my friend got banned for vpn 76561198326591818

tacit horizon
#

its still not working

storm dawn
#

opennnnnn moreeee slotttts

lone wigeon
#

opennnnnn moreeee slotttts

steel wagon
#

bruh why is there 5 minute cool down in #general

boreal gazelle
hexed nimbus
#

You will get a dm from the bot if it’s denied or a interview invite from a headmod if accepted please be patient as the list of applicants is long

steel wagon
sullen escarp
#

!appeal

marble mantleBOT
#

Hey, @sullen escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

latent schooner
#

yo can you use a prepaid card to buy vip

hexed nimbus
latent schooner
#

its is its visa card but it says the card number is incorrect

#

when its the one on the card

ivory escarp
#

what is happening with the queue on us main

toxic shard
ivory escarp
#

all the way down to 30 people ahead of me

#

its gone 1 player every like 5 minutes

latent schooner
#

i got kicked for no reason and now im trying to buy vip and wont work and now sitting in a 280 que lets go

toxic shard
#

The server has more people online than slots available

ivory escarp
#

will the slots available go up or no

toxic shard
#

I don't know, depend on the perf and the evolution of the server

ivory escarp
#

cause there is over 250 other players behind me

toxic shard
#

The ingame quality of game is the priority

ivory escarp
#

also was monday being ddossed?

night trench
#

uhhh i just bought the pass and its not working

toxic shard
night trench
#

got email and everything

toxic shard
latent schooner
#

i did try to do a one time payment but says card number incrroect but it the one that matches the card

latent schooner
#

so now i cant play with my tram for wipe 😦

toxic shard
#

if the number you did enter is correct but the website says it's not then it's most certainly a compatibility issue

untold frost
#

Can anyone help me with my appeal? I put it in nearly a week ago and have not heard anything back

toxic shard
#

looks like you are banned untile the 07/07

untold frost
#

So does that mean my appeal got denied?

toxic shard
#

well accepted or denied it's wording, tghe good news is that the ban is not permanent

#

you should have recieved a dm from our bot

untold frost
#

Didnt get anything, also dont see anything on the website when I log in onto it

hasty trellis
#

you again my friend got banned for vpn 76561198326591818

marble mantleBOT
#

Hey, @hasty trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

pov: your in a 240 player queue

night trench
#

how long is ticket time taking rn

sharp mesa
#

i cant take this any longer, i havent been able to join rust in 4 MINUTES, I have dedicated my whole life to this game and payed for this server to be able to join fast and it isnt working. please fix this, rust is my life, i havent gone outside my room in 16 weeks because of rust. I am going to have to take my anger out on my family and I will let all my inner demons out if you guys dont fix this

night trench
#

just spent my hard earned money and cant play whats up with that

median nexus
#

I cannot wake up on rustoria us small

#

<@&274971100184576010>

#

nvrm we all g

near halo
#

s

#

Hello. Can you give me a prediction, can I be unbanned on appeal if I bought an account to play on your server? Bought on the site funpay, as it turned out this account was blocked a long time ago for cheats. <@&274971100184576010>

hexed nimbus
#

Nothing we can do I suggest making a claim on the site you bought it and buy a legal rust copy

near halo
hexed nimbus
#

Not possible

fleet bison
#

so my ban appeal got denied and im pretty sure i wasnt hacking is there a way to get unbanned or am i just perma ban forever?

past crane
#

Mike is such a good name

past crane
fleet bison
#

awesome!

past crane
thorny heath
#

is the US Medium shared bps?

unkempt imp
#

is us medium shared bps

#

<@&274971100184576010>

boreal gazelle
boreal gazelle
unkempt imp
#

mb mb

fringe ocean
#

How do I apply for a white list

sullen bone
#

Main down

south totem
#

great

#

LOL i saw a guy throw down an air drop on dome

surreal schooner
#

wtf bruh

mellow tundra
#

We're aware of US Main

south totem
#

idk cuz its always down lol

shrewd charm
#

HOW DID IT CRASh

wet urchin
#

when will it be back up?

silk solstice
#

wtf

winged geode
#

BRUH

latent owl
#

when is US main gonna be back up?

ivory escarp
#

OH FUCK NO

#

i was almost in

elder tide
#

that explains the chat spam

latent owl
#

the whole server network is down

formal meadow
#

the door to the recycler on large oil will not open. ( yes i am using a fuse and pushing the button)

runic kraken
#

no crates are spawning anywhere on any monuments

#

for the past 20 minutes now

thorn scaffold
#

cars on US main not working

#

wont let you get in any vehicle

midnight storm
#

heay i need help in x2 vanliia

#

any one can help me

earnest ermine
#

i need someone who can help me with a ban please.

hexed nimbus
marble mantleBOT
#

Hey, @earnest ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
shrewd charm
#

yo we got a cheater in Rustoria Main

marble mantleBOT
#

Hey, @shrewd charm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

some kid in are group changed code on rustoria 2x vanilla 6/23

compact parcel
rancid fiber
#

hey can an admin dm me please

dapper silo
#

For some reason I can't move and I relogged and all did an admin freeze me?

true prairie
#

When will sea main queue skip be back in stock?

fathom wing
#

Yo I would like some support

raven escarp
#

i was playing on rustoria us medium and i got banned for association and the guy i was playing with never recieved a game ban but i still got association banned plz help

fathom wing
#

Yea I got banned on main and idk why

#

Everyone we played with say they not cheating I’m not a cheater and my friend packs isn’t it was prolly the ransoms that we played with

raven escarp
#

Yeah

gleaming hound
fathom wing
#

@gleaming hound one of my friends is waiting there already

tepid gull
#

i boosted discord server n tried to redeem kit but it says i have no perms

near halo
#

Just got banned from NP BP 5x solo/duo/trio for having 3 people in a group

fathom wing
#

@gleaming hound can I get a refund for my queue skip then or not

near halo
#

me, my friend, another one friend

#

@gleaming hound

fathom wing
#

Bc I didn’t even know he was cheating he was a random that we found from rustoria server

#

He was on lfg here I can give his username to

gleaming hound
gleaming hound
near halo
#

Uh why I didnt do anything

#

And i was in the middle of a fight

gleaming hound
#

I have no idea why you are banned

#

Can you send me your Steam ID please?

near halo
#

Sure

gleaming hound
#

That is enough, give me a sec

near halo
#

ok

gleaming hound
#

Yeah you will need to appeal the ban at https://bans.rustoria.co - and it will be sorted ASAP. Within 1 -3 Business days.

raven escarp
#

Im banned for association and I cant appeal

near halo
#

What about the 3 of our gear?

raven escarp
#

Bro we didn't do anything

near halo
#

@gleaming hound Can you give me the person who banned me? Im gonna see if they understand what 3>3 and 3>=3 is

#

Cause clearly they dont

fathom wing
#

@gleaming hound

#

Do u want his discord to ban him from getting more people banned

#

@near halo

#

That’s him now please ban that cheating fuck that got me and my friends banned

#

Ban him b4 he gets more people banned @gleaming hound

lunar musk
#

any admin

#

@gleaming hound

#

can i get some help if ur free

spare widget
#

Maybe someone else can help direct you

lunar musk
#

my name in game is my steam id but not on steam

near halo
#

Hes probably yelling at the admin who doesnt know math and then banned me and my friend; cause ya know 3 doesnt equal 3

lunar musk
#

i tried restarting idk

spare widget
lunar musk
#

yeah

spare widget
#

Remove it, restart

lunar musk
#

my teamates have . and it works for them no?

spare widget
#

No clue - if it looks like a url the system would block it probably

winged osprey
#

do you guys help in game??

lunar musk
#

ill try

spare widget
#

Admin can't do anything to change it so it's on you- should be fine without it

spare widget
raven escarp
#

could I get help with my ban i cant appeal

#

I was playing on rustoria us medium and I got banned for association the guy i was playing with never recieved a game ban but i still got association

spare widget
#

Don't play with sketchy people

fathom wing
#

@gleaming hound

#

Bro please ban him he got us banned and he said he wasn’t cheating please ban him b4 he lied to anyone else

#

@gleaming hound do ur job as an admin please I gave u the name of his discord

toxic rover
#

Player "WWWWWWWW" Cheating on 2x vanilla. Whole team reported him still not banned. He tripled us both off mini at the same time and we were dead before we even heard the shots. Been dealing with this all wipe and we still keep losing kits to him repeatedly.

heady comet
#

boosted the server but its says i didint what?

dapper ridge
#

admin

#

There's someone exploiting cheats on the server 2x vanilla

#

I have a video

spare widget
#

You can include a link to the uploaded video, normally Youtube unlisted or Streamable, in with your ticket

leaden pivot
#

!ticket

marble mantleBOT
#

Hey, @leaden pivot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
spare widget
hidden acorn
#

So I haven't played rustoria servers in a bit because i took a break from rust, i just went to hop on today and before i could even load in it says ive been banned? i have no clue why i used to play on rustoria all the time

near halo
#

help

dapper ridge
near halo
#

cheaters n racist kids on rustoria 2x thursday help admin

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sick zephyr
#

Evidence helps a lot too, if you have screenshots and/or video proof.

near halo
#

we have videos

#

of hard r and could you guys check cheats

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket does not work in game

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

soft trench
#

need some help on rustoria medium been a scrappy stuck at the gambling wheel for 2 days

native junco
#

@sick zephyr Hello, administrator! Can you help me solve my problem when I get caught by VPNban?

tawdry umbra
#

Hello, my account has been VPNban, can you help me? steamid :76561198433548194

fading canopy
#

Where can I buy vip??

hard condor
#

vpn ban

marble mantleBOT
#

Hey, @native junco

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sick zephyr
#

If you go there and appeal your ban, we will look into it. 🙂

crimson badger
#

Wtf does this mean im banned?

#

<@&274971100184576010>

#

<@&274980199668645888>

#

anyone?

zealous kettle
#

Join waiting for support

crimson badger
#

imma be sitting here for hours wit the other 2 people ...

zealous kettle
#

I'll move you momentarily

near halo
fathom wing
#

@zealous kettle

#

how long we gotta wait for support ive been in here with this phase dude for a min already

native junco
#

I've been waiting for more than 10 minutes, but I still can't get in.

fathom wing
#

bro ive been in the call for almost an hour already

#

im tryna get a refund bc we played with a cheater and we didnt know and hes not banned from the discord yet

native junco
#

You are playing with cheaters, but I am not cheating. We are different

fathom wing
#

bro i didnt even know he was cheating i found him on this server on lfg @native junco

#

we played with 2 randoms and he was the only one cheating this is his user Galileo#8227

#

like no admins even talked to us to see if we knew them

nova yew
#

dear admins! my steam id is 76561198950029160! I was banned two hours ago! reason hacking ! I can't access the bans.rustoria.co website. I am a player from China top 3 on the server online, I play without cheats, with VIP access. Please unban me, I didn’t violate anything. rustoria eu main

native junco
#

Let me wait for 5-10 minutes, but I can't get in after waiting for half an hour.

sick zephyr
nova yew
#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

I can not enter

whole pelican
#

yo can i talk to an admin if possible please

nova yew
#

Retridemption Can I send you a private message

sick zephyr
whole pelican
#

jsut gotta talk about something

#

if possible wont take long at all

sick zephyr
#

I'm unable to talk in vc atm. Able to say what it's about here?

whole pelican
#

can i dm you?

#

@sick zephyr

sick zephyr
#

Nope, sorry.

whole pelican
#

ok

fathom wing
#

@sick zephyr how long do we have to wait ive been waiting 2 hours in waiting for support

#

how long do we have to wait

sick zephyr
#

Not sure. I'm an admin-in-training, so as much as I'd like to help you guys, I'm unsure if I can. :/

#

Will try to contact some others to help out.

nova yew
#

It says on the site that I'm not banned. but when you enter the game says that banned! what should I do! my id 76561198950029160

sharp mesa
#

poor retridemption 😭

nova yew
#

please help me!

mellow tundra
#

@fathom wing If you’re unable to make an appeal, use the “mute appeal” feature and put your steam id and your appeal regardless

#

same for anyone else encountering this

zealous kettle
fathom wing
#

@mellow tundra i made a ticket with the refund and everything in there

#

and i just wanna refund cuz u get banned without getting questioned like i found the cheater on this server

#

i found him in lfg

fossil igloo
#

To speed it up, you will be unbanned in 7 days. If you have any issues with your purchase use #payment-support however a refund for getting banned after breaking the rules is out of the scope.

fathom wing
#

i even gave his username to u guys

#

@fossil igloo i didnt even know he was cheating i bought vip 15 mins b4 i got banned

#

he showed us the account he was playing on it had 4k hours

#

so i believed him and he was on this discord server and he isnt banned yet when i gave the username

#

i didnt break any rules

#

like we didnt even know until we got the notice of being kicked

fossil igloo
#

I'm not sure if the admin who banned you is still around, just do what Aden said and put all your infos into the ban appeal and I will make sure it gets looked at

fathom wing
#

i have a ticket opened i put all my info there already

fossil igloo
#

If you want to feel free to DM all the evidence/your side of the story and I will make sure the right person looks at it

fossil igloo
fathom wing
#

so look at the info if u want

eager belfry
#

I have just gotten banned for playing with a cheater, but the only friend i am playing with is not banned?

Update: just found out that he was cheating but i did not know before hand

#

@fossil igloo

fossil igloo
sweet snow
#

joda is fly hacking

sick zephyr
nova yew
dapper spade
#

CHEATER ON TORIA MAIN

marble mantleBOT
#

Hey, @dapper spade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

low ether
#

i need help

#

!appeal

marble mantleBOT
#

Hey, @low ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Okay this is BS

#

Banned on a trio server... for having 3 (including myself) clan members

subtle furnace
#

Remove the chairs next to recyclers on 2x US. Literally have people afking with the recycler open and unable to be forced out of it.

near halo
#

Im not banned; LOVELY.

timber bridge
near halo
#

Hours ago, at least 3

timber bridge
# near halo Hours ago, at least 3

Make the appeal under the muted option and explain at the top that it is a ban appeal not a mute appeal. Then continue with the appeal.

near halo
#

How can I be getting banned for above 3 members on TRIO server, when I have 3 people in a clan including myself

#

Please explain

#

3 equals 3, but i guess 3 = 4 or more now

timber bridge
#

Please appeal as I explained above.