#support

1 messages · Page 1711 of 1

marble mantleBOT
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Hey, @night hull

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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i think there is a 3 man of cheater on rustioa us small

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I said something not good in chat and got banned. Didnt get a ban amount of time. Made a ticket already

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Rustoria us medium

cosmic shore
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meow and apples in game are cheating

near halo
#

Doesn't show up that I joined the discord?

mellow tundra
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?link @near halo

marble mantleBOT
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Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

mellow tundra
marble mantleBOT
#

Hey, @cosmic shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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Do you have to login with steam?

mellow tundra
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Yeah

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You use steam to login

near halo
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That's kinda whack

nimble barn
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aden

near halo
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aden if a cheater got banned can i have the shit he took from me???

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No other server does that

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And my steam is fraud locked so I cant

mellow tundra
near halo
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F

nimble barn
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@mellow tundra On the the rustoria 2x monday server a cheater and another was banned, but not the whole group

mellow tundra
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/ticket please

marble mantleBOT
#

Hey, @mellow tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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but he took my shit in an unfair way??

nimble barn
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we did bro

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it's been forever and nobody replied to it

near halo
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i lost a inventory of wood and a mini??

south wind
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i have a group of cheaters on ss admiting it

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need admin

near halo
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in a unfair way he got ban and i have proof

balmy cypress
south wind
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/ticket

marble mantleBOT
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Hey, @south wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

chrome gulch
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yo we need help with a hacker

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i made a ticket already ticket #99

south wind
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how long for ticket response its been 30mins

edgy pewter
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I need some help i put in a ban appeal for teaming because it was a misunderstanding and it said its been accepted. I tried to load in and it hasnt let me in yet

marble mantleBOT
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Hey, @edgy pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

south wind
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1 hour no ticket response

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#120

jovial carbon
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/ticket

marble mantleBOT
#

Hey, @jovial carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jovial carbon
#

!appeal

marble mantleBOT
#

Hey, @jovial carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silent iris
outer osprey
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Hey, @near halo L

granite shadow
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it means he was banned from the server for scripting previously

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which is a form of cheating that removes recoil from your weapon

mellow tundra
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Have your friend make an appeal please

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?appeal @near halo

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

small pine
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how do i send a 2nd appeal? i sent in my first appeal thinking my teammates werent hacking but i just found out they were

mellow tundra
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That wouldn't change the outcome of your appeal

small pine
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NOOOOO

steel marten
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can i please get an admin on us long? i reported a zerg of brand new accounts yesterday that STILL havent got banned

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PLEASE

slow birch
steel marten
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theyre literally all BRAND new accounts

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i got triple killed in combatlog

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you literally cant do that without a shotgun or cheats. i cant make itup

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eh fuck it ill just despawn. better than letting cheaters offline me

atomic kiln
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hey can i get suport

granite shadow
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.ticket

#

?ticket

stiff widget
# granite shadow ?ticket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

prisma escarp
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/ticket

marble mantleBOT
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Hey, @prisma escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

prisma escarp
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!appeal

marble mantleBOT
#

Hey, @prisma escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

halcyon urchin
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/ticket

marble mantleBOT
#

Hey, @halcyon urchin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

halcyon urchin
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Hi there, when will SEA VIP become available?

near halo
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/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hoary dock
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hey i put in a ticket awhile ago and i cant view it how do i got about checking my reply

unkempt crater
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!appeal

marble mantleBOT
#

Hey, @unkempt crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

atomic vine
hoary dock
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in game ticket

hoary dock
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i dont do nothing that gonna get me banned

atomic vine
hoary dock
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i do that then it takes me to console commands and i cant get nothin @atomic vine

atomic vine
hoary dock
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sorry i know im not supposed to ping my b

atomic vine
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it's okay i don't mind

hoary dock
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mine arent showing up when i type it in

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i could be doing it wrong

atomic vine
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are you able to join voice chat and screenshare?

hoary dock
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ye

prisma escarp
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I can't get into the game did I get banned?

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How can I learn what's happening?

tough bane
prisma escarp
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Yeah it says Disconnected: Hacking

tough bane
prisma escarp
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I already appealed I can't get on Rustoria servers but every other server. Well F I guess

tough bane
prisma escarp
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How long it takes to appeals processed like I defended 3 onlines yesterday I'm the downtime guy of the team lmao

tough bane
prisma escarp
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Holy F. Imagine getting banned for nothing and losing your wipe. Good stuff. Thanks for your time though.

tough bane
halcyon urchin
atomic vine
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It shows you when it's coming out (23rd of June) and vip will be available with release

raven zinc
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i have a question from one of the admins, is there a group size limit on eu long? there is a chinese 20+ man zerg who are ruining the server literally

boreal gazelle
raven zinc
atomic vine
toxic shard
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Actually there are groups way bigger than 20

atomic vine
prisma escarp
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I'm still here waiting for my appeal. ❤️

raven zinc
toxic shard
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There won't be any group limits on the officials servers

atomic vine
toxic shard
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actually the long server is meant to be a server with big teams, it's part of it's identity

atomic vine
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^

prisma escarp
toxic shard
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Usualy the big groups join early in the month then move to medium for the second wipe, some decide to remain there

atomic vine
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and an admin decided you're hacking so you got banned

toxic shard
prisma escarp
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I'm cringed over 9000 ngl. How can I report that admin at this point? Do you have some sort of mechanism for that?

toxic shard
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Reporting an admin for ?

prisma escarp
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Admin abuse

raven mist
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Did u appeal?

prisma escarp
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Yes sir.

raven mist
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Did you get a reply to your appeal?

prisma escarp
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Not yet.

toxic shard
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You appealed today 🙂 not even 3h ago

raven mist
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So you gonna report an admin when dont even have the outcome of your appeal?

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Wait for it to be answered like everyone else

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It will be asap, have a little patience

toxic shard
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Well you got your answer 🙂

prisma escarp
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Not gonna argue with that let's see how appeal goes. Then we'll talk about it. You gotta understand this is my day off. I'm the only guy with different timezone. And it's downtime.

prisma escarp
raven mist
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Its the banning admin who needs to review your appeal

toxic shard
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I was actually reviewing the bans already, you were the next in the list ...

raven mist
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Ah there it is PepeOk

prisma escarp
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Yeah but we get to deal with all sorts of Rust stuff you know cheaters etc. and at the end of the day you get banned gotta understand this. I'm clearly "bitching" bc of that lol

toxic shard
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Actually it's a special case it was not my ban 🙂

prisma escarp
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I guess I'm last one rn 😄

toxic shard
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you might want to have a look to your internet connection, ..., if you can improve it. you ban cause by some lag

prisma escarp
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I'm playing at Turkey with 165 ping

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I got 2 invalids on 20hp guy defending a raid yesterday still sealed 😄

hasty hornet
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Do repeated fly hacks cause ban?

atomic vine
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not that i know of..

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i've had so many in a row before on cargo and nothing happened

toxic shard
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Indirectly, more the cause of the flyhack might trigger a ban if it's huge latency

hasty hornet
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Yabani logged off under a half wall might have caused issues. 🤷‍♂️

prisma escarp
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OK I'll take my salt to my ISP then. Sorry for the "gamer moment" gotta share love and crap when you get it 😄

toxic shard
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We don't enjoy banning people, just keep that in mind

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and there is no ban ratio/payment by ban or any kind of stuff like that

timber raven
hasty hornet
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I can vouch for Yabani known him for years. never been banned for anything. GL on your appeal homie

hasty hornet
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Thanks guys! 👍

normal cypress
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Yo someone was just flying above large barn on us mondays

marble mantleBOT
#

Hey, @normal cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kindred cargo
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i made a ticket but i dont know if it send

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how can i know it

atomic vine
kindred cargo
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okey ty

atomic vine
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no worries PepeLove

ancient dune
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when do we get map for sea main?

boreal gazelle
atomic vine
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no it's not. why?

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No it's not bannable.

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Morally wrong tho PeepoThink2

frosty panther
#

Hello, I'v been banned for hacking even though I have never hacked in my life. I have used a VPN though so I might need to get whitelisted to join the server. I'm not sure though.

atomic vine
marble mantleBOT
#

Hey, @frosty panther

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frosty panther
atomic vine
# frosty panther Done.

Awesome! Please allow some time for the admins to review your appeal and i'm sorry for the inconvenience.

atomic vine
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My pleasure PepeLove

mystic iris
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!appeal

marble mantleBOT
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Hey, @mystic iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

buoyant panther
#

hello, is SEA main VIP available for sale yet?

toxic shard
buoyant panther
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ok thanks

cyan surge
#

Hey guys i need help asap pls

balmy cypress
cyan surge
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When i connect to server i getting kicked Disconnected:Hacking

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it happened yesterday when i buying lgf at outpost and i got dc and i can;t connect to server since then

marble mantleBOT
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Hey, @cyan surge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cyan surge
#

marc can we go pm

toxic shard
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If it's regarding an appeal I gave your the way, if it's for anything else yes

austere cipher
#

!appral

sturdy grove
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!ticket

marble mantleBOT
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Hey, @sturdy grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic vine
marble mantleBOT
#

Hey, @austere cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Why ban me,may be misjudged because of VPN reasons, need management to solve my steam Id76561199248418491

wispy loom
quiet garden
#

Got muted on the 3x for talking in global. your chat mod needs to chill! Did not say anything abusive and did not spam chat? Can you explain what spamming means?? Was literally talking with someone and got muted....

near halo
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Disconnected: ban evasion is displayed on my comput

wispy loom
wispy loom
#

Could you get me your SteamID64 please?

near halo
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I have tried to connect many times but failed to enter

quiet garden
wispy loom
#

Looking

quiet garden
# wispy loom Looking

if rules have changed and there is a limit that you're allowed talk on global to other people then i accept the mute. But should not be banned for chatting in global. Thought thats why its there 😂

near halo
idle rampart
#

i did not speake bad in chat

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i go muted i just said i will raid you live in n18 and i got muted

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can you explain

wispy loom
idle rampart
#

12 hours can you make it 1hour

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because i wanna type

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@wispy loom i never got muted for typing much wow

wispy loom
idle rampart
#

please man ❤️

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my game name is mrhackerz

quiet garden
wispy loom
wispy loom
#

But should be able to prevent getting muted again if you don't try to be funny after a warning 😄

near halo
#

@wispy loom My problem is solved, thank you

wispy loom
#

Do you have their SteamID64 for me?

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You can send me his Steam profile URL

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Should be good to go now too

#

These things can happen from time to time

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Should be good to go now

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Nothing we can permanently fix

lament cobalt
#

I had literally just joined the Rsutoria EU 5x server around 30 mins ago to join my friend and it said before i joined that i was banned for hacking

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although i just got the game and havent played the server

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is there false bans? or what do i do about this?

lament cobalt
#

nope

atomic vine
#

Alright head over to our website and submit an appeal so the admins can help you out

atomic vine
marble mantleBOT
#

Hey, @lament cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

compact parcel
#

Please post your steam id in here

#

@lament cobalt

atomic vine
#

Alright christmas got it from here

compact parcel
#

!steamid

marble mantleBOT
lament cobalt
#

76561198073018727

compact parcel
lament cobalt
#

how am i supposed to appeal something that idk what has even happened

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@compact parcel

atomic vine
#

And please don't @ staff members

#

Only way we can help you now is through an appeal on our website not in this channel

marble mantleBOT
#

Hey, @lament cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

atomic vine
#

Here as a reminder

#

@final pelican here

final pelican
#

yes

#

you,ve arleady got the permission and reward for the following service

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but i cant take my rewards

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;:(

atomic vine
#

Are you sure you didn't claim it before already?

final pelican
#

no

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when i go /authhelp i hvae 2 more reward

atomic vine
#

Is there a cooldown between discord kits?

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I'm not sure since i don't play modded but hopefully another staff member here can be more helpful

final pelican
#

its not a cooldown

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its ok i will just play thhx bye

frank meadow
#

Vpns allowed or no?

#

<@&274971100184576010>

atomic vine
#

You don't need to tag staff members.

#

@frank meadow

#

Yes vpns are allowed.

frank meadow
#

Okay Thanks #Returnof334

honest epoch
#

is there sth wrong with eu 2x vanilla underwater labs? i am in one of them and it only spawns 1 crate in the whole lab area

gusty knoll
#

i know its probably unlikely but i got hit by the ban wave bs and am still waiting for it be fixed is there anything an admin can do?

gusty knoll
#

the eac

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after the new lmg update

atomic vine
honest epoch
#

wasnt me . just came here... anyway... rip

atomic vine
# gusty knoll the eac

I haven't heard of any "bs ban wave" after new update but if you're game banned you can't play rust anyways and we can't help you with game bans in this discord.

honest epoch
#

is there a chance it will regenerate different tomorrow?

lone sierra
#

<@&274971100184576010> 2x vanilla labs not respawning.

atomic vine
#

Don't @ staff members please we do check support channel regularly

#

@lone sierra

mellow tundra
#

@lone sierra This is an issue we're aware of

atomic vine
honest epoch
#

on the restart i mean

#

anyway tnks

nova citrus
#

does anyone know how to check eac ban appeal

atomic vine
toxic shard
nova citrus
#

ok thanks

toxic shard
#

If no response = bad news for you

nova citrus
#

@atomic vine no thanks

atomic vine
near halo
#

why does leader boards not work accurately for any server

atomic vine
near halo
#

yeah the player kills, deaths etc are not accurate on the leaderboards website, i just tested it out on the 10x that just wiped

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ive noticed it for a while now

compact parcel
#

Not 100% sure though, I could be mistaken

near halo
#

reporting lots and lots of bugs

#

reported a few gamebreaking bugs such as dupes and more

near halo
atomic vine
#

!appeal

marble mantleBOT
#

Hey, @neon holly

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

atomic vine
#

If you think you've been wronged then feel free to appeal on the website.

#

When did you get muted?

#

Appeal on the website

#

Although it's only 6h and it may take longer for the appeal process

compact parcel
atomic vine
#

I believe death threats are longer than a 6h mute

past crane
compact parcel
#

I'm currently in class and can't assist with it, sorry

past crane
#

Varmen BlobNervous pwetty pwease unlink UwU?

cerulean galleon
#

Can I talk to an admin about getting someone banned from this discord?

atomic vine
past crane
#

Yeah UwU

atomic vine
past crane
#

The first reason, to link another one since i deleted the previous one rawr x3

atomic vine
#

Ok cutie

past crane
atomic vine
past crane
#

76561198883959582

unreal blaze
#

Can I get a second appeal?

#

can request another review?

atomic vine
atomic vine
past crane
#

Oh wow so helpfull 10/10 thank you so much

atomic vine
#

I'll notify you once it's approved

past crane
#

thats so friggin cool of you to do

atomic vine
past crane
#

oh wow so quick!

atomic vine
#

You should be able to link new one now

#

Yes thank Shenzyyy he's a quick one

past crane
#

and oh wow we broke the site

atomic vine
#

Give it few mins

past crane
#

allright :3

atomic vine
#

Refresh page relog etc etc

near halo
#

is a chat violation grounds for a perma ban?

median grail
#

Can i whitelist for vpn

compact parcel
near halo
#

because i’ve heard people say the n word and get a 10 min ban

compact parcel
near halo
#

like i said a bad thing but heard people say worse

median grail
#

Nice thanks

near halo
#

lol

compact parcel
near halo
#

my friend was scripting for 6 months on your servers lmao and didn’t even get caught

near halo
#

Is US monday not online like wtf

atomic vine
near halo
#

oh ok

dusty spire
#

<@&274971100184576010> US Monday down?

near halo
#

its very much down my boy

summer willow
#

someone cheating in US monday how can I report

near halo
#

its down yes i used the ip and its not popping up

compact parcel
atomic vine
marble mantleBOT
#

Hey, @summer willow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

summer willow
#

ok

#

thanks

atomic vine
# summer willow ok

Please never call cheaters in public. You're doing the right thing here and we appreciate you PepeLove

atomic vine
summer willow
#

ok thanks a lot

atomic vine
#

Do not call cheaters out. Please.

summer willow
#

my bad sorry

atomic vine
#

F7 report them and create an in-game ticket as well

cerulean galleon
#

@compact parcel can you check DMs please

summer willow
#

ok

austere cipher
#

!appeal

marble mantleBOT
#

Hey, @austere cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gleaming hound
#

Mondays is booting.

safe mica
#

Server crash??

fallow basin
#

rustoria eu meduim not working

quaint hedge
#

!ticket

marble mantleBOT
#

Hey, @quaint hedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cursive ridge
#

!ticket

marble mantleBOT
#

Hey, @cursive ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fallow basin
#

i check battlemetrics and server offline

cursive ridge
#

!appeal

fallow basin
#

/ticket

marble mantleBOT
#

Hey, @cursive ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

#

Hey, @fallow basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic vine
marble mantleBOT
#

Hey, @fallow basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fallow basin
#

!ticket

marble mantleBOT
#

Hey, @fallow basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fallow basin
# atomic vine !ticket

can you please tell the owner or the people who have access the server console to fix EU MEDUIM 🙂

atomic vine
fallow basin
#

no thanks

atomic vine
#

np

weary cipher
#

what's happened with eu medium ?

atomic vine
maiden laurel
#

when does sea rustoria wipe/

atomic vine
maiden laurel
foggy drum
#

if i buy a spray can how can i draw with it?

neat pumice
cursive ridge
atomic vine
cursive ridge
#

I’ll show you anything you wanna see bro honestly I just wanna play with my group

raven mist
cursive ridge
raven mist
#

Well just as i said, can you link your other accounts

cursive ridge
#

I have my steam linked already

raven mist
#

Steam linked where?

cursive ridge
#

!appeal

marble mantleBOT
#

Hey, @cursive ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cursive ridge
#

See it says link accounts

raven mist
#

What account did you link ? could you provide me that account

cursive ridge
#

You want my steam id?

raven mist
#

Correct

cursive ridge
#

76561199245458650

cursive ridge
raven mist
#

Alright, and what about your other accounts , mind dming me them aswell?

cursive ridge
#

I only have one account?

barren iris
#

oops

livid tapir
raven mist
cursive ridge
#

?

#

What I linked my only one account the one I’m on

raven mist
#

Dm me and we'll further discuss this, since you're not gonna be honest at all

cursive crypt
#

everyone in chat is beggint to get rid of him

marble mantleBOT
#

Hey, @cursive crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cursive crypt
#

alr hes out

atomic vine
#

please use our ticket system in-game and F7 as well to report any cheaters.

atomic vine
marble mantleBOT
#

Hey, @cursive crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

when will au & sea server be comming out?

near halo
#

YO 10X EU HRD CLAN I JUST SAW a NON CLANNED MEMBER WALK OUT OF THEIR BASE

#

AND THERES 6 OF THEM MEANING THERES 7 no?

raven mist
#

/ticket

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stuck warren
#

what happened to mondays

brittle hull
#

!appeal

marble mantleBOT
#

Hey, @brittle hull

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

steel wagon
#

Might be an issue with US trio 5x, server is 10 min in restart and still down

past crane
#

^^

slow zinc
#

^^

summer willow
#

what happened to US mondays

atomic vine
#

i've contacted devs regarding this issue

#

i'll keep you guys updated.

kind carbon
#

hejsani

abstract siren
#

5x trio going to wipe?

steel wagon
#

Thank you mr. chat mod ✊🏻

stark glacier
#

mondays just dipped

raw plover
#

ik 💀

dusty spire
#

imagine server stability on rustoria?

timid hollow
#

Rustoria Mondays has crashed 3 times today

stark glacier
#

imagine how many bodys are on the floor rn

summer willow
#

lol

raw plover
#

1st one in gets all that 💀

raven mist
#

Looking into trio and mondays

dusty spire
#

imagine me looting your supple vulnerable little sleeping body

stark glacier
#

someone prob doxxed or sum

raw plover
#

might have to check if your bodies are warm 👿

stark glacier
#

AYOOO

hollow lintel
mellow tundra
#

We're working on both 5x trio and US Mondays currently

abstract siren
#

thanks mods

dapper silo
#

I got banned and it says take a break and it says appeal?

stark glacier
#

lol

dapper silo
#

WTF im so confused

#

I got off last night I logged on now to this LMAO

lament vector
#

800 hour cheater

#

12 hours past 2 weeks LUL

dapper silo
#

LMAO cheater with how free this recoil is LMAO

lament vector
#

stay banned nerd lululu

dapper silo
#

Cringe ass kid LMAO

mellow tundra
#

US Mondays is BOOTING BACK UP. Give it 2-3 minutes

dapper silo
#

Aden what can I do abt this ban?

lament vector
#

nothing get fucked

dapper silo
#

Stfu pussy

lament vector
#

mad

raw atlas
#

why did our boom box and only our boom box just disappear without anything next to it loosing health, not even kidding shi was gone when i went to my core tf. 3x us no bps

dapper silo
#

If you say so

atomic vine
#

take any non-support discussion to #general please. if you want to report a cheater open an in-game ticket. ty.

#

!ticket

marble mantleBOT
#

Hey, @atomic vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dapper silo
#

!appeal

marble mantleBOT
#

Hey, @dapper silo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

surreal schooner
#

MONDAYS IS UP

near halo
#

I am trying to play the training server but it just keeps on saying I’m not whitelisted?

foggy drum
wispy loom
#

@verbal lion

keen beacon
#

does this server allow players with 1 game ban over 180 days to play?

boreal gazelle
raven mist
#

yes

keen beacon
#

ok, thank you

cerulean geyser
#

how long is it if you have more than one game ban

fathom girder
#

will the central asian servers come out?

boreal gazelle
#

!rules

marble mantleBOT
cerulean geyser
#

i think it has been 2 years or so

cursive wagon
#

i need an admins help please

cerulean geyser
#

yea same

cursive wagon
#

bro our whole tc just despawned

cerulean geyser
#

oh rip

#

i dont think they can do anything about that though

#

what did you have

cursive wagon
#

hella shit

cerulean geyser
#

modded or vinilla?

cursive wagon
#

vin

cerulean geyser
#

oh thats realy unfortunate

cursive wagon
#

yeah idk man

cerulean geyser
#

hey administrators could i get some help in waiting for support please.

#

<@&274971100184576010> sorry for the ping

near halo
#

Hello, I want to submit a ticket about unbanning.

timber raven
#

or is it admin stuff?

cerulean geyser
#

i belive that it would be admin stuff

#

sorry kevswe

wraith harbor
#

us medium just crashed

keen rune
#

^

timber raven
#

@cerulean geyser can you send me your steam id?

cerulean geyser
boreal gazelle
wraith harbor
#

medium still down

cerulean geyser
#

i belive it was about 2 years ago i had cheated in rust and got game banned and i would like to try to apeal my ban apeal

latent quiver
#

what is the team size of eu small

#

max

timber raven
#

8 i belive

stray badger
timber raven
#

Team UI: 8 on both EU and US

primal eagle
#

tonto

gleaming hound
primal eagle
#

look see this my old account am not lieing

tropic obsidian
#

!donation

boreal gazelle
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

primal eagle
#

Sam can I speak with u

#

i found a steam think thats say it

untold frost
#

!appeal

marble mantleBOT
#

Hey, @untold frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

primal eagle
#

I already did it

untold frost
#

Is there a way anyone can check if my appeal got submitted? I put it in 5 days ago and haven't gotten a response

primal eagle
#

they just closed it am not gonna do it again so they can close it

gloomy pulsar
primal eagle
thin wedge
#

us lagging asf

untold frost
gloomy pulsar
#

1-3 days on average

untold frost
#

its been 5, I just want to make sure yall got the appeal and its not bugging out or anything

gloomy pulsar
#

I can’t check

untold frost
#

who can

gloomy pulsar
#

Idk if mods can but admins can

boreal gazelle
gloomy pulsar
#

Thought so

mental moth
#

You have to be patient

gloomy pulsar
quartz latch
#

steam group auth won't work

toxic rover
#

Why did I just get a "Banned:Take A Break"

boreal gazelle
toxic rover
#

Doesnt make sense

#

Ive been on for 3 hours

#

Teammates been playing for 10

boreal gazelle
#

most likely something you said in chat or smth like that

toxic rover
#

I dont type in chat

boreal gazelle
#

or even in the gray area

toxic rover
#

No I was just playing wipe

#

Mid mini purchase and I get banned like what

gloomy pulsar
#

That’s odd

boreal gazelle
marble mantleBOT
toxic rover
#

76561198885364404

boreal gazelle
#

Was it a ban with a timer?

toxic rover
#

Yes I have an hour ban

gloomy pulsar
#

Would be chat or something then

toxic rover
#

Like what did I do lol, if it is a valid reason Im fine with the ban

#

I havent typed in chat since the beginning of wipe

#

But its bullshit if I got banned for nothing

#

Can I get a HR's help??

toxic shard
#

You know exactly why you got banned, now take it as a warning before we more forward for a more definitive solution

quartz latch
#

what is it just curious

toxic shard
#

We don't usualy discuss other people bans

toxic rover
#

What did I get banned for, cuz I have no clue

quartz latch
#

alright np

north junco
#

Hi I joined the steam group but when I go to rustoria it says “join”. When I click join it says “leave group” or “report group”. Also when I go to auth in game it says I’m not in the steam group. What do I do

boreal gazelle
boreal gazelle
#

then give it roughly 10 mins

toxic rover
#

Id love to know what I did, voice chat was all my teammate.

north junco
#

Okay thanks guys appreciate it!

quartz latch
#

just did steam it took about 20 min before auth

slender igloo
#

Hey um I just banned for " Ban Evasion" and i didn't get banned in other account, i don't even have other accounts lol

marble mantleBOT
#

Hey, @slender igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

toxic shard
#

give us as much details as you can on the situation

slender igloo
#

can you help me bro?

toxic shard
slender igloo
uncut plinth
#

yo admins

daring igloo
#

when does [US] Rustoria.co - 3x No BPs [Loot+/Shop/Max 6] JUST WIPED! wipe

gloomy pulsar
#

@daring igloo

lean pier
#

arent you supposed to get a warning before youre muted?

#

didnt even say a bad word lmao

uneven anchor
#

how to appeal?

lean pier
#

look above

#

theres dudes dropping slurs in chat and they arent muted lmao

tight drift
#

i need a admin

proud kelp
wispy gyro
#

I need an admin to accept my previous discord account unlinking process please

#

I boosted the server on this account :(

timber bridge
ivory escarp
#

Is steam down for anyone else?

#

im typing here in the discord on the same device that my steam says check your connection

#

and in rust it says that my appticket is like messed up

wispy loom
ivory escarp
#

how long is it usually last?

wispy loom
#

Depends

#

Not sure

ivory escarp
#

its back for me

obsidian spade
#

Hello

#

I have a question, next wipe are the npcs and boats going to be fixed?

sick zephyr
#

How are they broken?

obsidian spade
#

On rustoria us long the scientists,animals and other npcs don’t move nor shoot back, and boats have no noise when driving them

#

The scientist havnt moved all wipe so any monument is free

#

Like oil cargo and such

#

@sick zephyr

near halo
#

What kind of rewards can you get for boosting this server? :)

obsidian spade
near halo
#

Lame

sick zephyr
obsidian spade
#

Yes

sick zephyr
#

Has the server restarted since this problem happened?

obsidian spade
#

Like tunnels everything that has scienctisy

#

Wdym restarted

sick zephyr
#

Not a wipe restart, but the server itself.\

obsidian spade
#

Yes

#

Like daily restarts?

sick zephyr
#

Aye

#

Sorry, tis early for me and the caffeine has yet to reach my brain.

obsidian spade
#

Lol

wispy loom
obsidian spade
#

Is it going to go back or nah

wispy loom
#

Should be fixed after wipe but it'll probably stay like it is for the time being

obsidian spade
#

Next wipe?

wispy loom
#

As it kept on freezing

obsidian spade
#

Ok

wispy loom
#

If AI freezes occur it'll likely haunt the rest of the wipe

obsidian spade
#

Free oils for me igz

#

Ok Ty

wispy loom
#

These freezes were happening too often making it unplayable basically

obsidian spade
#

Wrdd

sick zephyr
#

Cael to the rescue. 😄

ashen plank
#

what time est is sea wipe

#

i tried to do a conversion but its wacky because its sea time

gleaming hound
foggy shore
#

Hey where do I make a ticket ?

mellow tundra
#

?report @foggy shore

marble mantleBOT
#

Hey, @foggy shore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

foggy shore
#

!appeal

marble mantleBOT
#

Hey, @foggy shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

solemn flume
#

What are the rules for gbd alts?

marble mantleBOT
sonic zinc
#

can i get assistance?

foggy shore
#

If I made an appeal ticket, where would I get the awnser?

finite oak
sonic zinc
#

can an admin something ?

left horizon
#

hopw do u make a ticket

#

!appeal

marble mantleBOT
#

Hey, @left horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

agile loom
#

!appeal

marble mantleBOT
#

Hey, @agile loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sonic zinc
#

!ticket

marble mantleBOT
#

Hey, @sonic zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ivory citrus
#

!ticket

marble mantleBOT
#

Hey, @ivory citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ivory citrus
#

!appeal

marble mantleBOT
#

Hey, @ivory citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lament vector
#

how do i check the status of an appeal

sick zephyr
marble mantleBOT
#

Hey, @lament vector

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fallen geode
#

trt

rancid gulch
#

oi

#

why the fuck did i get auto filter banend for saying dabbing

#

i said my mouse was dabbing and i got fucking kicked and banned for an hour

#

!appeal

marble mantleBOT
#

Hey, @rancid gulch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
near halo
#

hey i just got kicked from rustoria us mondays and it said Take a break

#

anyone know what this means?????

hushed finch
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

?

#

im banned? for what?

#

im banned for 6h wtf

#

what did i do i dont understand was my ping to high i got a warning for that

#

@hushed finch

#

????? please help

zealous kettle
#

You should know exactly what you did. Not going to argue with you.

Your ban for "Take a Break" will expire in 6-hours, and your ban for Ban Evasion due to a gamebanned alt will remain permanent.

near halo
#

?

zealous kettle
#

?

near halo
#

gamebanned alt im not a cheater

zealous kettle
#

👍 your ban is going to remain. Have a nice day

near halo
#

?

edgy pewter
#

I need some help i put in a ban appeal for teaming because it was a misunderstanding and it said its been accepted. I tried to load in and it hasnt let me in yet

near halo
#

bro wtf

#

im not a cheater unban me right now

#

!!!!!!! im going to get very uspet

zealous kettle
#

Go be upset somewhere else please

strong meadow
#

hey @zealous kettle I got kit booster on a few servers and I haven't boosted in months. Just coming back and noticed lol.

green granite
#

no way the real @strong meadow

strong meadow
#

lolol

zealous kettle
strong meadow
#

try again 23 hours lol

#

meaning I did auth and still got that message

zealous kettle
strong meadow
#

nahh if I do auth nothingg changes, I still have booster

#

I'm not supposed to have it

zealous kettle
#

When was the last time you tried? Just messed with something on my end

strong meadow
#

like I can get the supply drop

iron slate
#

help

#

it says siv

#

and kicks me

zealous kettle
# strong meadow

And you're able to redeem it even though it says you don't have it?

iron slate
#

it is saying SIV and is kicking me from server, what do I do?

zealous kettle
iron slate
#

yeah

zealous kettle
strong meadow
#

got my supply drop

iron slate
zealous kettle
zealous kettle
iron slate
#

sorry lol i might seem hella dumb but is my steam id my username or my friend code? or neither\

strong meadow
iron slate
#

76561198313766959 @zealous kettle here is my steam ID

zealous kettle
iron slate
#

okay! do you have an estimate time when I can get on the server or when i can have a chance to? if not all good

zealous kettle
#

Hard to give an estimate unfortunately, however I've given them your information

rancid gulch
#

@zealous kettle

#

yo it said im banned for an hour but its alr been an hour and im still banned ??

#

my last ban was ong 10 mins

iron slate
spare widget
livid tapir
#

never really reported because figured small bug and i never run that server anyways

strong meadow
#

or WE'RE THE CHOSEN ONES

real raft
#

/report

marble mantleBOT
#

Hey, @real raft

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

iron slate
#

<@&274971100184576010> hey, this will be the only time I @ very sorry. But i was told to come to the discord to join the server and I dont know what to do now, my steam ID is 76561198313766959

mellow tundra
#

@terse juniper ^

iron slate
north bone
#

When will SEA VIP be available for purchase?

atomic vine
north bone
#

ok

near halo
#

can we get some help with think this kid is cheating

#

@north bone

#

i have clip

#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic vine
#

@vague nebula hi i see you've been in waiting for support channel for quite some time. Is there anything i can help you with?

vague nebula
#

need to have a quick qord with some staff

atomic vine
#

Would you like to dm me or do you need vc support?

vague nebula
#

yeah you can dm me

delicate pond
#

varmen look

#

wow

atomic vine
#

Don't post clips or call out cheaters

#

You've done the right thing clipping it

delicate pond
#

ight

atomic vine
#

I want you to upload it to youtube or streamable or whatever platform and create an ingame ticket with it

#

Please make sure to include the server, the cheater's name/steamid etc etc

#

And the admins will take care of it PepeLove

delicate pond
#

bruh

#

we have done that over 30 times

atomic vine
#

You've opened a ticket?

#

Did you get a response yet?

delicate pond
#

my entire clan has done the shit

fickle bone
#

hello i want conect to erver but appears steam auth failed i have pirate version

atomic vine
fickle bone
#

no

spare widget
# delicate pond my entire clan has done the shit

Always best to designate one player from your team to send in a detailed ticket - then it just comes down to waiting for an admin to do their investigation and response. Just make sure not to call anything out in chat or in voice to get the greatest chance of a player getting caught. Never hurts to spam F7 though - just wouldn't spam tickets obviously

atomic vine
fickle bone
#

why

ancient dune
#

you can't pirate rust

fickle bone
#

ok thnks bye

ancient dune
#

good chat

delicate pond
#

there are like 50\

atomic vine
#

It's a simple question

fickle bone
#

rustoria is only original rust::

atomic vine
#

First of all spamming tickets doesn't make any sense

#

1 ticket is more than enough

delicate pond
#

does when yall are useless

atomic vine
#

When did you encounter that cheater?

delicate pond
#

when trying online the cheaters

ancient dune
atomic vine
#

Bliss, I'm asking a specific question

#

When did you encounter the cheater

#

What time

delicate pond
#

time?

atomic vine
#

How long ago

delicate pond
#

9:20

atomic vine
#

How long ago is that

delicate pond
#

23:3803

iron slate
#

why was i banned i just joined server?

delicate pond
#

u want the date to???

atomic vine
#

You need to relax a bit I'm here trying to help you out

#

I understand dying to a cheater is frustrating

#

But I'm trying to help.

iron slate
#

@terse juniper help

atomic vine
#

You still haven't answered my question

#

Was it 1 hour ago 2 hours ago 5 mins ago

iron slate
#

im trying to play wipe with my friends i didnt even get to spawn in and got banned and was told to go to this dicord can i have help

atomic vine
#

Like you can't expect an immediate reply to your ticket. These things can take time to gather enough evidence or even to get to your turn. You're not the only one dying to cheaters nor the only one with an open ticket.

delicate pond
#

varmen that was like 1.5 hours ago

atomic vine
delicate pond
#

wait shit their time so like 30 mins ago

iron slate
#

never played on here and i have no bans on any other servers so im confused

near halo
#

what is the ban time for “play elsewhere”

#

idk bro ik what i did but don’t know ban time or anything

#

does it say perma banned if perma banned?

atomic vine
# delicate pond wait shit their time so like 30 mins ago

Ok 30 mins ago is not enough time. Give a little while for admins to investigate. Just try to avoid the cheater for now and I've already spoken to your friend and he created a ticket with a better clip than you had. You don't need to spam tickets only 1 is enough

atomic vine
near halo
#

no but it says play elsewhere

atomic vine
#

Have you tried appealing?

iron slate
#

😦

near halo
#

yea it got denied it says “play elsewhere”

#

what does that mean?

iron slate
#

help please what do i do

#

@atomic vine

atomic vine
#

Perma banned

#

If your appeal has been denied then there is nothing else you can do. You're perma banned and have to find elsewhere to play.

atomic vine
atomic vine
ancient dune
iron slate
near halo
#

i didn’t do anything wrong

atomic vine
atomic vine
near halo
#

i think it was a false ban i don’t recall doing anything bannable on rustoria

summer pawn
#

I got banned for exceeding group limit because I found some dude's note with the door codes and punched it in lol

pliant mortar
#

Hello management, half a year ago, I joined a team, and I played there for several hours, and I did not know that there were hackers in their team, and I was innocent, and I asked for my ban to be lifted
https://steamcommunity.com/profiles/76561198814438141/
Steam Community :: Niko
No information given.
图片
You can thoroughly investigate my account. I am a qualified member

iron slate
#

can i get in call with admin or mod or someone

#

i am confused on what is happening

atomic vine
# iron slate no

Ok so a mod can't help you with that. Sadly you do have to speak to siv since he's the one who banned you. You may have to wait until he's avaliable I'm afraid

#

Drop him a dm or smth

iron slate
#

how do i get banned without ever joing the server and he has been offline this doesnt make sense

atomic vine
summer pawn
#

I already did.

atomic vine
iron slate
#

!appeal

marble mantleBOT
#

Hey, @iron slate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

atomic vine
#

Create an appeal and an admin will get back to you asap

atomic vine
summer pawn
#

a few minutes

atomic vine
summer pawn
#

No worries, my teammate is now foundation wiping those asshole's base

atomic vine
#

Gotta be careful on those servers tho

#

Strict teaming rules

#

Don't enter codes to a base like that again

#

Easy bait

#

Pls Don't call out cheaters in public

#

!ticket

marble mantleBOT
#

Hey, @atomic vine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic vine
#

Use this ^ to report cheaters

pliant mortar
hybrid sage
#

we have been doing that for a while now

#

hes still running around aimbotting taking everyones kits

atomic vine
marble mantleBOT
#

Hey, @pliant mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hushed finch
atomic vine
#

Bengly got it from here PepeLove

hybrid sage
#

ticket #99 US trio 5x

remote adder
#

plz watch this crap trio us 5x

atomic vine
#

Don't disclose cheater info in public lads

#

Ticket number and server is enough

hybrid sage
#

yes sir

iron slate
#

<@&274971100184576010> can someone help me i got banned for no reason i havent even spawned in server im using no vpn and been trying to play for 3 hours with my friends

supple hill
#

hey if there were any admins here, i was wondering when the VIP for sea rustoria will be released?

marble mantleBOT
#

Hey, @iron slate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

iron slate
#

i have already : (

atomic vine
proud kelp
#

I guess you have to wait

iron slate
#

oh ok : (

delicate pond
#

rustoria mod how about u do something

atomic vine
atomic vine
remote adder
#

lol

atomic vine
atomic vine
hybrid sage
#

lolol

remote adder
#

this 5x is full of cheaters lol yall admins dont like to do the job hu?

#

(aCtiVE ADminS)

atomic vine
remote adder
#

i mean obviously not lmao

hybrid sage
#

he did that one is taken care of, theres just a lot of them on this server. Bengly is the goat

remote adder
#

come spectate

atomic vine
#

Well you gotta be patient then

remote adder
#

3-5 days buisness days right

atomic vine
#

Make sure to include all evidence you got in your tickets and admins will be on it asap

atomic vine
remote adder
#

actively ive been reporting and trying to get ahold of them

atomic vine
#

How long ago

#

You're complaining about a cheater rn right?

#

When did u encounter them

hybrid sage
#

when we first posted abou tit in this support

remote adder
#

what do you mean lol we said somthing instantly

atomic vine
#

Ok so 30ish mins

hybrid sage
#

he already logged off

#

he must know when the shift changes are.

atomic vine
#

30 mins is not enough time

#

You do know your tickets are not the only ones out there yeah

#

Admins are trying their best you gotta try and avoid those cheaters in the time being and they will be dealt with

remote adder
#

lmao do you have authority ? if not then we can talk to a real admin you got a temper and are annoying lmao no respect \

atomic vine
#

How do i have a temper?

#

I'm merely asking how long ago to see if i should escalate the situation or just let you know that it hasn't been enough time yet and wait for your ticket a little longer

#

These things do take time since admins may need to gather more evidence

#

Anyways i know how frustrating it is to die to cheaters but in the time being best thing you can do is try to avoid them while the admins solve your ticket

spare widget
# hybrid sage he must know when the shift changes are.

There is no such thing as "shift changes" - the admins are always following up on every single ticket as quickly as humanly possible. There are just a lot of different reports at any given time and investigations can take awhile. It sucks when the admin can't be there immediately - with stuff like that you just want to keep your cool, document what you can if there's anything that's super obvious since you can submit a link to an uploaded clip in a ticket, and try to avoid them as best as possible while refraining from calling anything out, which would jeopardize an investigation. If the player that you're concerned logs out, the admin will still do as much as they can to evaluate what's happening and they'll normally request that you let them know with another single ticket if you see the player back online and active.

hybrid sage
#

I was just teasing zen zen

spare widget
#

Okay good lol heartoria

hybrid sage
#

we know you guys do ur best

spare widget
#

I'm not on the staff any longer but they really do

hybrid sage
#

u popped up on his mid-raid

#

us*

spare widget
#

Each of the admins wishes they could be in multiple places at once. They spend a ton of time and energy following up on everything and they want more than anyone to get rid of every single cheater possible

hybrid sage
#

why arent u admin anyjore

spare widget
#

but I'm sure they appreciate your patience with stuff and all you can do is just provide strong, clear and specific reports. Try to avoid spamming them or being too vague obviously

#

Felt like it was time for me to step down - I had already done everything I wanted to do and it's nice to have a change and reclaim some of my time/ focus on other things that aren't Rust or staring at the PC endlessly

hybrid sage
#

good for you mate. You were the go-to admin

gritty wren
#

Any chance of getting someone on US Trio 5X? Group of six has been roaming around for hours.

#

76561198335258504

marble mantleBOT
#

Hey, @gritty wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gritty wren
#

Made a ticket. Nothing has been done. It's very blatant.

atomic vine
atomic vine
#

Try to avoid roaming near them for now until they're dealt with

echo grotto
#

!ticket

marble mantleBOT
#

Hey, @echo grotto

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gentle mesa
#

bro

#

can i get a admin holy shit

atomic vine
gentle mesa
#

been hacking for like 2 housr already

#

there is this guy flying aimbotting everywehre

atomic vine
#

There is a cheater on your server?

gentle mesa
#

yes i have clips

atomic vine
#

Have you submitted a ticket?

gentle mesa
#

yes but hes camping our base

#

and just flying and aimbotting us

atomic vine
#

Alright just allow some time for admins to reach your ticket they are working on them as fast as humanly possible

#

I'd suggest taking a little break until he leaves your base perhaps he keeps getting kits so he's staying around camping

#

Until the admins deal with him

#

Make sure to F7 report cheaters as well

gentle mesa
#

i did

atomic vine
#

Perfect

#

Did you include those clips in your ticket?

gentle mesa
#

how can i include clips

#

its in a game tikect

atomic vine
#

Upload them to youtube/streamable etc.. then post the link in the ticket

gentle mesa
#

theres a clip

atomic vine
#

Don't send clips here

#

Nor call out cheaters name, etc..

gentle mesa
#

omg this server HES FLYING AND AIMBOTTING

hushed finch
gentle mesa
#

i have clips i just didt put them into my tikect idk how to