#support
1 messages · Page 1706 of 1
just have to make 5 at a time to prevent losing all
lets just hope its not 4 weeks of this
Any talk of US Long being region specific? Seems like everyone is being griefed by Non-US offliners.
not going to happen im afraid servers are free for all
Long servers are full of teams with member that garanty that at any time there is someone online
even if they were region specific it wouldn't change this fact
Who can i talk to about a ban?
Yeah, but if it was Region-specific then Chinese and Korean players wouldn't have their primary online time be when everybody else is offline.
<@&274971100184576010> Who can i talk to about a ban?
You can appeal at https://bans.rustoria.co
can i have support pls voice
When will be next wipe on 3xEU ?
Click on the corresponding bot on the right
@rapid siren
Я сейчас этим занимаюсь.
there is a hack and he is flying and shooting us with his rocket
?report
Hey, @half elk
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@rapid siren Попробуйте переподключиться сейчас
can I transfer VIP to another server?
people saying racist stuff at my base
Turn off voices and if you see them say anything in text chat (that’s against the rules), make a ticket in game and we’ll act on that
Unfortunately we do not moderate voice
oh ok 👍 got it
!appeal
Hey, @heady nimbus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
is vechicals getting stuck a game issue or a server issue?
Like, this is the second RV thats gotten stuck on a lift and we can't go into it, take the modules on and off, etc. the frame itself is stuck. I don't want to destroy it because this ones full of stuff
Game
us Mondays
When is force wipe?
How do i apply to be a chat mod
in staff application channel
i need help im banned because of my dumb brother
i dont know if you can classify this as racism @toxic shard but just in case 10x eu
When is the blueprint wipe on EU Main?
Yeah for me would be a bit too far to ban for it (my personal impression)
!appeal
Hey, @brittle plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@spare widget Day 4 of asking you to please take a look at my DM 🙂
Zen zen is no longer staff, how can we assist you
i need to talk to an admin, already talked to a chat staff
send me a dm
Ty Marc (for helping out)
thanks marc
is it not possible to get ingame help with Rustoria servers?
Wdym?
we keep getting vechicals stuck on the lift, now this one we can't get off
because its an RV, and theres stuff in it but we can't get in it
Ah yeah admins don’t interfere in gameplay unless it affects servers stability or stuff like that
Only instance I can remember of an admin involving themselves with a vehicle is when it was crashing the server
so scrap the whole base and rebuild?
Try finding another solution, our admins don’t interfere with gameplay
Its fine, I'll just get VIP on another server. This is the only server i've ever had this happen on. Back to Rustafied i guess 😦
See you back soon 🙂
Realistically, 3 wipes, but i know you'll miss my 12$
That was not my point
But to explain you why : on official servers there are a lot of thing we are not allowed to do, interfering in the game for non critical reasons is one
is it interfering if its fixing a bug though?
It's not a considered as a critical issue
Critical issues like causing server crashes etc
are players allowed to ask for stuff to be deleted at least?
No
That would fall under non critical admin interference
but its critical to me....
Sorry dude
It's fine. Hands tied. I get it. My life is in shambles and theres nothing you can do....
Exactly
!ticket
Hey, @sturdy kayak
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Please don't use public chat to report people
sorry
/auth
The link acoounts is not working
we are aware of 2 services not working including youtube, but the rest should work
!appeal
Hey, @hushed herald
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
twitter twitch and youtube do not working
Hey, @daring radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @daring radish
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
people teaming above limit on 3x no bps
@tough yarrow
!ticket
Hey, @copper kettle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Why did I get muted for calling womens rights irrelevant in toria long eu
Ive been waiting close to 2 hours for my ticket
Discriminatory comments in chat result in temp chat mutes
!appeal
Hey, @viral lintel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
help
What's the problem?
mrmcgood
What?
Oh okay gotcha you can report players by typing /ticket add (text) in game, and the ticket will be responded to as soon as possible
Guys is it okay to control a monument on EU 10x?
Thinking of large oil for example
unfortunately I didn't get it, I hit the "report spam" button and it deleted the convo
Im not seeing any way how that would be agains the rules
On modded i dont think you are allowed to wall off monuments but everything else with controlling them should be fine
yo if im banned on us main can i play other rustoria servers?
I dont think so... but im actually not 100% certain
I believe most bans would be for all servers
damn that sucks thanks for the help
If you are banned you should try appealing it :)
If you havent already
i did i gotta dm them back in a month
i got banned for exploting
it was a weird map glitch and i went underneath it for a second and got banned
Exploit bans are done by investigation I believe, i.e. an admin witnessed you exploiting whatever bug/glitch you were exploiting
i love that you guys are on top of banning people
Marc — Today at 6:25 PM
If i'm right he is already banned
jcbd9415 — Today at 6:26 PM
guy i was referencing was !!(chinese symbol))!! but this guy is not cheating
- he was never banned before and 2. 0 vod review or spectating was not done
Actually I did not did the ban, just reviewed the situation
but actually for his case no spectating was required, just by joining our servers he was breaking one of our rules
which rule?
Ask him the reason of the ban, it's displayed when he try to join the server
also to appeal : https://bans.rustoria.co
i see thank you
I got false banned on rtg and when i got to appeal it says im not banned yet i cant load in
How long ago was this?
The ban
ay bro its been 181 can i please get un banned 76561199228515683 it says im not banned but every time i try to join it says disconnected hacking
Yesterday yet it still says im not banne
And i have barely ever played rustoria and i have never cheated before
About How long will it be before anyone is able to help me?
Hello, you should be able to connect in around 15 minutes time 🙂
need support pplz on information asap
need admin asap
said go talk to @balmy cypress
yo i bought vip then got banned can i get a refund?
However if you make a #payment-support ticket they can explain further if you do not understand.
i need help
who
Do cheaters normally change there steam URL frequently/custom url?
Of course
That is why you use their perm link (the one using their steam id instead) as that can never change.
i.e my custom URL (that I can change) is https://steamcommunity.com/id/RyanJD/
But my perm URL is http://steamcommunity.com/profiles/76561198162931443
Note the /id/ for custom and the /profiles/ for perm
Director of Rustoria --> https://rustoria.co/discord to speak to me! (I don't add/accept players) >>>>TRADE OFFERS<<<<
Director of Rustoria --> https://rustoria.co/discord to speak to me! (I don't add/accept players) >>>>TRADE OFFERS<<<<
Ahh, I've been watching an account waiting for a hopeful game ban and one day it just disappeared. Said profile not found. Did some more digging and found them again with a custom url change.
Yeah we're used to it here, they even try and make their custom url look like a steam id sometimes
That is why you need to get the link with the /profiles/ in all the time
Never /id/
Can get perm links from a custom link here: https://steamid.io/
about STEAMID I/O, the steamID converter
Gotcha thank you
can anyone help me with these cheaters their teamate even said they were cheating
!report
Hey, @vernal maple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @carmine venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
soggy kitten rustoria 10x cheating hard 25 hours and only hits headshots
Hey, @mossy marsh
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Can i explain why i should be unbanned pls
That's what appeals are for and it was denied, sorry.
But i cant re submit 😭
Correct, appeals are final.
You have already.
Can i explain agian cuz i worded teribly and couldn’t show proof
in the rustoria 10x we have sent tickets would yall be able tocheck them
Unfortunately, appeals are final I assure you the admins looked into it and have decided the ban would remain.
Tickets are checked as they come in, your ticket will be sent to the next available admin.
thank you
Can any admins tell me what the record for a rocket raid is on US Long?
same thing happens to me what should i do it says i got banned for hacking but i never even joined the server
and it says im not banned online
You can appeal @ https://bans.rustoria.co 🙂
i tried it doesnt let me it says im not banned
Need immediate support 5x no bps please
i loaded in and got instant banned for hacking
this has happened on other rustoria server before to
?appeal
Hey, @hot surge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
sup?
it will say on the disconnect screen
pp
Hello
ji
Can someone check my account for me steamID 76561198407097002
What is the issue with that account?
Have you been banned? If yes go to https://bans.rustoria.co and create a banappeal.
Play with hackers
Then please go ahead as already said above and create a banappeal on the website.
I try
You can then link your account to get a message about the banappeal update: https://rustoria.link/login
How to use VPN to accelerate web address
I can't load the page
Or can you appeal for me

You need to do it yourself. I am afraid.
What kind of an ticket
Already responded 🙂 Thanks peedudu
@knotty sluice
i have weird ass problem at eu long server. my turrets and some other electronics keep disapearing - with my own eyes i saw one turret just crash itself and drop python/ammo bag. also some or gates and memory cell. any ideas?
Unfortunately theres nothing we can do as voice chat isn't moderated, I would reccomend putting your voices volume down until he leaves.
@near halo why dont you mute his chat. it might be working
Hey, @finite oak
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
I have been banned a few weeks ago now before the update and was asked “Come Discord - Luke”. I’ve probably had waited for a few hours over the last few weeks waiting to be moved but nothing ever happens. I’m not sure why I’m banned either. If someone can help assist with this that’ll be great as I’m looking to join my mate on Rustoria EU Long.
Bare in mind I do work 9-6 Mon - Thurs GMT so I won’t be able to go on Discord during these times.
@balmy cypress ^
@toxic shard
?
@toxic shard
This wipe will be bp or just a map? Bcs i cant find info about it. On eu 2x
Hi, I just waited out a 7 day association ban, and as soon as the ban timer ran out, I tried to join in. It now says banned for playing with hacker all over again with no countdown. I waited out my suspension, not sure what to do. I've attached a screenshot I took of the timer a few hours ago.
#oldserverinfo BPs only wipe first Thursday of month
Hey try again in 10 mins
okay ty
I was in the same situation. My teammates have never cheated And I didn't cheat. But I don't know why I'm banned. I don't have a clue right now. If you can please help me. My steam id:76561199144885286
Your case is totally different
please tell me what should i do
but it's fixed too 🙂
thank you 😀
yeah I got banned for paying with the randoms that lived beside me. Had no idea they were cheating. Im soloing forever now lol
haha
Did you make an appeal?
Ah nvm Ryan helped u
yo is the 🇪🇺 EU Vanilla 2x wipe map or bp today ?
#oldserverinfo all times in your local timezone
i know witch h it wipe but i mean bp or map
cuz it don't say
We only wipe Bp on forced wipe
why am I muted and why is mil tuns scientists not functioning (rustoria us long)
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thanks but i dont really care if im muted, respectfully, just curious why
I think for the scientist’s I seen somewhere they just stand still and don’t walk because it was making people have connection issues
Im not gonna go through your ticket resolution steps just to be unmuted for nothing
looks like you guys are trying to fix the lag issues you've been having
the lag was so bad today and i wasn't sure why
I can have a look into this. Can you send me your Steam ID please.
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Hello, I'm having problems with the shop. I was able to originally access it but I'm unable to now. I went to check to see if my steam was still connected but the link that is provided gives me the webpage error of not found.
I just tried pulling it up and im getting the same error. The site may be down right now, I'll see if I can notify someone about it. Sorry for the inconvenience
thank you! keep us updated 🙂
Looks like its being looked at right now, hopefully should be up soon but no ETA at the moment.
how can i get the hmlmg in rtg i dont got it in my inv
Are you in the aim train gamemode on RTG UKN? I just loaded in and spawned with it. If you dont have it maybe try leaving and rejoining the aimtrain lobby
i dont have this new inv i still got the old one
even tho i updated my game and did pretty much everything
maybe try pressing reset here
uh thanks got it
I'll look at improving this, thanks
it wasnt an issue i probably had the old inv saved
it should be automatically fixing missing items though 🙂
uh thanks for looking into it
Someone please help, /auth isn't working again
Its being looked into rn, no ETA as to when it will be fixed as far as I know though.
its not giving me my points for my linked accounts
Their /auth system is basically broken every second ay at this point.
ik the twitch and that dont work but i used to get steam and discord and now it doesnt
Almost every time I get on server I have to type /auth to get it linked which is really annoying because a lot of times I'll forget to do that and lose a lot of points in the process. The other times I cannot use /s because /auth just doesn't work. Very frustrating for what competitive servers offer for similar shops which almost always work.
im gonna granny bash at a old peoples home if they dont fix it
Only on forced wipes
when it is forced to wipe
Forced wipe is the first thursday of every month at 2 EST when the monthly update is released
how long is a playing with hacker ban
I logged off for wipe and my teammates and I got banned by the time i came back
and its not saying how long
!appeal you will need to do this to have the ban reviewed.
Hey, @lunar quiver
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
well I just wanna know how long it is
also that website doesnt load for me just shows error
Usually 7 days for the first offense.
I just want to see exactly how many days because I want to play next force...
It doesn't tell me when I load in the server
Like I said you will need to appeal it once the site is back up and then a time will be set.
yo bossman @echo venture all points are gone in my shop after the system maintenance
Try to relog
im boosting the discord but i dont have the boost kit in server already tryed /auth and nothing works
did you try relog?
yes many times
ive been trying for a couple of days i thought maybe it needed to take awhile since i recently did it so i waited
shop points reset in 5x no bps trio US
i want my 54 points back
i had them 1 hour ago, and now its all disappeared. linked socials were disconnected and my points disappeared
wipe on servers every three days?
Hi all, I want to appeal to the support team, I was banned for nothing and I have never played with anything in my life, I have 15 hours((((
All servers wipe schedules can be found in #oldserverinfo
!appeal
Hey, @grizzled hawk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Please try /auth again now
whats the server rules lmao
no it didnt work did it twice
Are you sure you have the correct Steam account linked?
Feel free to DM me the Steam account you're currently using and I can check for you
will do
Is it true rustoria no longer wipes blueprints? Even with force
Where have you heard this? We haven't changed anything with regards to this
Hey. I've looked into your appeal. It appears that you are fully game banned by EAC themselves, and that is something that we do not handle. You will have to contact Facepunch.
mondays wipe td 3pm est right
#oldserverinfo - that'll all be correct for the server you want
But yeah, looks like that's what's happening with it. Nice that the server info channel displays in your timezone so you don't have to think about it
is it a bp wipe? for EU Vanilla 2x
No, I believe that's only on force wipe, the first Thursday of each month, so the next one is July 7th. Should just be a normal map wipe
im behind i think what happened to us long
4 guys gave away a house in the world and they were banned, after that you say that you don’t have random bans for playing with a cheater? And then you deny the appeal.
Daily server restart for US servers
Please elaborate, I don't think I fully understand
Another got a ban. You senior manager claimed that the system does not make mistakes, but as practice has shown 5 people got banned in 15 minutes because they were given the house in global chat.
If someone try to access the loot of a cheater without raiding the base yes the players get banned
we do not allow cheaters to do giveaways
i got ban now
!appeal
Hey, @runic parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
it`s me
Yes, its me and 3 guys was banned
I didn't know they were cheaters
It doesn't say they're cheaters.
I was also banned 3 days ago, I was denied an appeal against the ban. The question is, why?
How we should know, that it was cheater ?
@wispy loom i was banned again for ban evasion?? ill submit another appeal but like considering again i did literally nothing D:
guys i just crashed on 2x and i can't log in it says i have 15 min ban
That sounds like an EAC thing for latency most likely
packet overflow 🙂
Would just wait it out and then try to connect - would think you'd be fine after that
bruhh
all my team crashed on 2x server and now i spawned dead and lost everything wtf is this
same
and i cant still move
shitty server
restart please
same 5600 ping
roll back
and when i try to appeal for the ban evasion ban, it says im not banned
😦 They're really not but things definitely happen unfortunately. Sucks that it can't be 100% perfect always but the devs really do work ridiculously hard 24/7 to maintain and improve the servers, networks, etc. But still, life happens and there will always be periodic interruptions on a multiplayer server
?? Banned:Come to Discord - Sam
Hey join #368790610783764480 please.
I dont have any friends on rust. can some1 help me?
hopefully servers get back up soon
I'm sure they will - they always do
the servers are up, and some ppl like my mate have no problem
myself and others can't login by the lag
it's not something we do on purpose, it's not a fair/unfair situation
i dont get why some players are playing fine tho
12093 PING 👍
There aren't any widespread issues with the 2x right now, high latency is likely a routing issue from your ISP to our server, would definitely recommend completely restarting your modem as a first resort, and get back in touch if it's not helping 🙂
i dont think its my issue
It's not your issue directly
we are still in the ban
More an issue with the path routing from your ISP to your server, causing latency to a specific server, while the rest of your internet functionality appears fine
yes, I too
so half the server gets to play normally
I have a different issue, 4 days ago I was banned for cheating, even though i have never cheated/hacked. Caelifera was able to unban me, but now its kicking me for ban evasion when i try to join and when i appeal, it says im not banned.
@maiden depot we are still in the ban
There's no conspiracy here to disadvantage certain players, and it's considerably more than half the server playing normally. I would go and restart your router, and we'll look into things on our end in the meantime 🙂
maybe its our providers idk
@neat pumice after you work that out can i get some help too?
Have you submitted an appeal? 🙂
When i try to submit an appeal it says im not banned unfortunately, so it wont let me
Whatever it is, it's extremely limited to a few players - so I would definitely go and restart your router 🙂
Guys, do what, give you a chance to make 1 more appeal? You know yourself, no one is immune from getting hit by players like this
works on other servers
DM me your steam ID and I'll try and take a look 🙂
@maiden depot we are still in the ban
I know, dealing with it now.
maybe its our provider to your server idk but never had this kind of issue
I already explained how this will appear - we see this issue from time to time
ok ty
Sorted @somber stirrup You should all be able to join the server.
Thank you
kk dm sent ty!
Still spiking? @tawny copper @karmic marsh @viscid whale
Checked in with one player and confirmed it's an ISP issue
I’m restarting my router
yes, and i have yet restarted my router
Could you DM me the full name of your internet service provider please?
If restarting your router doesn't work feel free to DM me the name of your ISP too
Will have a more in-depth look
i'm TIM ( telecom italia )
Same for all of us it’s the providers issue
I was monitoring that, looks like it's a routing issue on your ISP's end indeed
so what i should do ? it's only on rust
I was able to confirm it's an issue caused by your ISP
Nothing much you can do about this specific issue unfortunately
i think we'll have to wait for the provider to fix it
u're tim too ?
Could you DM me the full name of your provider too please?
yes its a tim issue me and my friends are all on tim
Understood
@neat pumice the issue still persists, now its just kicked for hacking again
Downloading world 0.0% more than 10min on 3x eu.
Replied to your dm 🙂
Best to cancel and try to connect again
I try 2x .. still same :/
Hello, I recently appealed a ban and got denied due to me not meeting the specific requirements at the time. I have since passed the time limit for a gamebanned account but it is not letting me appeal the ban anymore. How would I go about appealing again?
Will take a look
Try to download it straight from this URL
https://github.com/Ryan-J-D/Rustoria.Maps/raw/master/proceduralmap_3750_699855725_225_1654080787.map
Map for 3x EU
All good ... third time i manage to log in . Thank you very much
how do i clear a ban.. I was on a team of three in us 5x. one of our guys left to play with another friend, and i was banned for too many players?
Hey, @vernal trout
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket
Hey, @gleaming needle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ty
!ticket
Hey, @tired turtle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @hexed basin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
bro can some admin please check this guy out i reported him hes hard esping but he toggling it he pre aiming pre firing everything
yo
when i loaded in i got banned but
Our administration has reviewed your appeal and it has been accepted.
You can appeal again when your game ban reaches 180 days.
Image
Today at 6:59 AM
Any admins that will be active tonight if one of you could DM me, you're going to want to spectate this.
On US Long
!ticket
Hey, @high vigil
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
This means that you can re appeal once your gamebanned account reaches 180days
but it said accepted
Correct, you can reappeal when your gameban reaches 180 days
anyone know a server like an x2 x3 x5 that wipes friday ?
You can see all our wipe times in #oldserverinfo
i didnt find one :/
!ticket
Hey, @honest goblet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I need help I was muted and dont know how long for and why
Steam Id please I’ll take a look
76561198009421186
Give me a min
ok thanks
Ah I see you are still baiting but now on another server. 3 days mate and please stop trying to bait other players saying things the can get muted for.
baiting what
You know what you did
Your little quiz
yes
What did you ask people to say to get the base. That’s baiting mate as you know well what will happen when the say it. So please stop doing this. Have a nice day
Not the first time you did this, so lets not play dumb
you knew pretty well what you were doing
I am indeed a repeat offender
but I am a chat warrior and 3 days is an extremely long time
i suggest you to move on and wait your mute out.
Hello
i will accept your suggestion
would i be able to apply for staff with my chatlogs?
thank you for the clarification mr admin
Awesome 🙂
76561198323910740
You're always able to apply #staff-applications
can you give me a link to the ingame rules please
can i apply for staff? i dont think ivwe done too much wrong
anyone wanna do some quiz about countries in asia?
YES PLEASe
which rule corresponds to the baiting thing
im good at quiz
It’s called common sense
So you got muted for it before and just try to do it again
and you're suprised?
Like i said, accept your mute and lets not tests limits here 
i also have common science
can you check my mutes?
I get muted a lot if u look so idk what theyre for ususlaly
pls 76561198323910740
apply and you'll find out 🙂
common sense*
Stupid auto correct as eng not my first language
ok supreme leader
ok supreme
What with?
I got in game chat ban bc somone told me to say something backwards and I did
On us Mondays
I got kicked out as soon as i loaded in
Always a good idea to think that if a Rust player is trying to have you type something, they probably don't have your best interests in mind
It happened to me years ago with something like that and it was a good learning lesson lol Never had it happen again
!appeal
Hey, @random geyser
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hello, I made some poor choices when I wasnt sober and said some rageful things
how do I create a ticket in regards to a server mute
!appeal
Hey, @frozen wing
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Feel free to send me your ID
Im not sure if this is what you mean, but I have my steam profile: https://steamcommunity.com/id/Morphire/
i created a ticket/appeal like 2 weeks ago how do i check the status
I will review it real quick you may still need to make an appeal.
Visit the website 🙂 https://bans.rustoria.co
Ill follow the link and process the info, thank you
im looking and it only shows appeal your ban and tells me to type i dont see my appeal
Have you tried to join the server since?
no
Try to join for me 🙂
i think im unbanned because it said u dont seem to be banned when i just tried to make ticket #2
@I filled out the info, is there anything else I should do in the meantime?
No just await for the appeal to be reviewed.
Thanks, is there an in game or email notice, or is it just a test and see kinda thing
/s reset is normal or is there any way to get back my points
If you link your accounts with us via https://rustoria.link you will receive a message in DM's otherwise you will need to check the site again
Points reset at force.
ye mine got reseted today, was at 200+ and now back at 10
wondering if it's a possibility to lose all ur points when server crashes
kk nvm reconnecting fixed
How long does it take to get voice support?
what do you need help with
I think you was afk, I just dragged you.
Aye I remember you lol and I didn't realize you guys have me on auto pay every month
Hey, @round hedge
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Ya but I need the money back from all the months
you have to select one time purchase instead of subscription
Idk why it's auto payed. I did select the 1 time purchase. This happened to me before :(
make a #payment-support ticket and see what can be done, no guarntee youll get anything back but theres a good chance that if the issue was our side you will be handled accordingly
I'll just go to the bank and get a new card and get my cash back like that lol. Thanks anyways
for sure, enjoy the rest of your day
be made aware that chargebacks result in permanent bans
right @timber bridge ?
Idc lmao. the games trash now anyways 😂I'm just getting my money back whether it's through you guys or my bank 🤷🏼♂️
Correct. Either way man.. hope it works out.
I havnt played on your servers for months, just didn't realize I was getting charged this whole time
try a #payment-support ticket first i suggest
why the heck am i muted for saying pakistan?!?!?
literally someone said "first person to name a country starting with p and ending with stan gets a base"
so i said pakistan then me and a bunch of other people get muted!?!?
i can't post screenshot
but i have one
You'd want to report the person who was baiting it in-game with "/ticket add (your report with details)"
@spare widget Don't worry I got you haha
The autodelete was harsh lol
Zen said:
Which server was that on? Unfortunate when someone baits people to get muted :/ Always a good idea to second guess if a Rust player is trying to have you type something as they normally have bad intentions. The reason the word is muted is because although it's a country, it contains a racial slur that's used in a lot of the world:
t's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

US rustoria.co 6/13 2x vanil
@desert heart Feel free to message me and I can handle that person.
i'm just confused because its the entire country, that means if you actually WERE from pakistan you'd be muted for saying your own country
hello I just bought the vip but the vip color does not appear on the server.
I need help
Admins why u mute me for Not english in chat but why dont u mute another player which uses not english?
i have screenshot
just dont speak taco
Ok so i get muted but dont another player isnt muted
yes
bad system
no very bad system
no its an amazing system
Why u typing about tacos?
i can t speak with my friend on my language in team chat
U have some problems with it?
yes
lol
He won't be able to speak about anything for a while ... @supple zinc this kind of behavior is not acceptable here
send them in an ingame ticket
but on our modded as for now only english is allowed to allow our staff to moderate it
How? Links on these screenshots?
!ticket
Hey, @neat light
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
But its bad that u have Only 1 language in chat and for other languages mutes, its kind of descrimination
it's a question of moderation, we want to limit as much as possible bad things being said in the chat on our modded
But its rust... Anyway, there is retards who is making fireworks with some bad stuff
Bad words its just peoples reaction, peoples emotions
It couldnt be restricted, to show u emotions
racism, homophobism, sexism ... doesn't represent any emotion
Yes agree with u
Why dont u add in rules to ban for supporting "Z" and other facist stuff
guy cheating on rustoria 2x his name is calean1
!ticket
Hey, @boreal pendant
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im muted
because it's part of other rules and/or common sense, no need to specify it
he got banned by anticheat
pretty sure it's also part of the rust and or steam TOS or something
Oh ok sry
because you can actually f7 people for racism, ...
just say pakistan
Why would you say this word ? 0.01% of our players are living or are from pakistan
there is no good reason except using it to try to bypass our chat filter to say it
im from pakistan
i even showed the head chatmod a pic of my passport
it is funny saying my countrys name and being muted instantly
Rly?
im doing college via exchange student
cap i am form pakistan
lol being muted because u say pakistan
ahah sure
they are so committed to being anti-racist that they have become racist in the process
There are more people that say pakistan than any other country added (total of all) in our servers
funny when you know it's one of the country with the smallest amount of players on our servers
So u ban them if they not from pakistan?
many people from pakistan move away during college
Because they just saying country name?
Yes, because 99.9% of the people try to avoid a chat filter by saying it
so if you base your Pakistani population off of people playing from pakistan, then you are doing it wrong
But will u do that if someone say "Countries"which are not recognize by another?
We are a EU and US game community (for now), we base our rules on what is necessary to do
Like Kosovo
i have had this argument with staff plenty of times
i will never be convinced otherwise, it is stupid as fuck to ban my countries name
and you always got hte same response and give up 🙂
like you will again
yes, i will bring it up like always
every person that enters this chat, reads ur argument, will also realize how dumb it is
facepunch themselves does not condone banning the names of countries
you will get bored of if 🙂
it is only a matter of time before they crack down on it
We are muting/banning because they use the name of a country to try to avoid a chat filter and say a slur
the very definition of overkill
the amount of people that get muted / banned on a daily basis because they typed "anyone from pakistan?" is a testament to that
Country name like a slur rly?
I think it's time to agree on our disagreement CG
i think its time for you to eat a subway sandwich
the wikipedia article does not contain anything about "pakistan" being a slur, i read it a month ago lmao
it always makes me laugh when they link it as evidence
Read my previous sentence it's already explained
yes, as you've said, you've banned the country name because people use it to bypass a filter, while at the same time punishing everyone else who says the country name normally
i think they hate pakistan because its separated of English inida

xD
I just broke my noze by facepalming
Rustoria chat rules be like:
fact
can we ban the frnch word? i hate the frnch
If someone has previous game ban can they play this server?
ur a dirty little boy and you need a sponge bath
dont ban any nation except of russians
if only 1 after 180 days
Not me
guy ingame on US 5x named papashoes being kinda sus hasnt missed any headshots
has a game ban on record
!ticket
Hey, @warm heath
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
fr
Hey, @warm heath
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I can log into the game then it instantly kicks me and says Ban evasion i cant appeal it says i am not banned....
what does /sil do
Hey, @void bough
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
oh cool ty
Do you still need some help?
hey, there is someone who uses voice chat for racism and every time he sees me he runs up to me and kills me so fast. I reported it 2 or 3 times for 2 reasons
you can be racist in voice
they do not care in the slightest
We do not moderate voice chat on our servers. I would recommend you disable voices in your settings if this user continues to bother you. Thanks
Looking into eu medium
lol I've been sneaking around without speaking, it just pops up and does the same thing
absolutely
can i wall a monument if i can build on the road?
mondays roads are bugged so you can build on the road wall off whatever
Im curious why i got Denied on my appeal "ban evasion" when ive never been banned literally ever... on any account but some dude i reported for having a EAC ban is still playing on your server...
cheater on x2 rustoria - @pearl sprucem
Hey, @pearl spruce
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @lofty nexus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@compact parcel bro homie is sliding and jumping on bases
its like a 4 man cheating @compact parcel
@lofty nexus on it
good man
how long does it have to be for someone with a vac ban to play rustoria
we do not moderate non-rust gamebans/vacbans
so if someone got vac banned from csgo like 100 days ago they can play the server
yes, you would be fine to play rustoria servers
Feel free to DM me
@zealous kettle add me on discord
cheater teleported in my base and killed me
Hey, @flat drum
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
wondering who did the demo for the raid we did on US LONG
Hey, @urban tide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @prisma magnet
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
When i try to join rustoria US main it says "disconnected: come to discord.gg/rustoria"
YOOO
it gives a name at the end of that
@gleaming hound
hes EU so you may have to come back in a few hrs
can someone help me do /sil
what is /sil
/sil
Hey, @silver pecan
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
nice good stuff guys
lol
oh thats cool
can I do /sil on neon signs
i have no clue, ive never done it
admin
@primal eagle How can we help you
it said i got a ban evasion whats that?
ive been playing this sever for a long time
ban evasion means you have a banned alt account @primal eagle
Hey, @livid tapir
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
read the above message
1-3 days to get an answer on avg, you are verified (you have your discord and steam linked) so the bot will send you a message when it has been reviewed
there is nothing that will be done until then
yup good luck
!appeal
Hey, @civic relic
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i tried that and it said it doesnt seem like im banned
!appeal
Hey, @boreal pendant
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
It can take a few minute for the appeal site to register your ban, try again after a few minutes
how do u get booster kid
and discord kit for the discord when i try to link it says error ur acc has bin linked to another when it not
Is this the discord account that you want to link?
yes
question is it banable if someone is stream sniping and door camping for 3 wipes? we have evidence
What is your steam id?
76561199277666892
Thanks!
@timber bridge y did i get ban
We do not ban for those types of events. Doorcamping is a natural occurrence of the game :).
?
Looks like you were banned for ban evasion, feel free to appeal @ https://bans.rustoria.co
ok i made one
I'd hazard a guess your ban has to do with your 3 gamebanned rust accounts
Unfortunately, you're not able to play our servers
:/
I'll DM you them
hey, not trying to appeal a ban but just wanted to find out what got me banned for teaming?
like what specifically, doesnt give me a reason
If you'd like dm me or join #368790610783764480 and we can go through a couple possibilities that lead to your ban.
can you use vpn on rustoria
Yeah you can, no whitelist required
ok
thank you, im in the discord
I got Banned for exceeding group, we were switching out a teammate and bagged him in and we got kicked, can I appeal this?
!appeal
Hey, @lean zinc
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> why do peoples teammates not get banned when someone gets banned for ban evasion hello?!?!
what a joke
Ban evading can mean a lot of things, people evade bans for racism/extreme toxicity (take a break), exploiting bugs etcetera etcetera so you aren’t necessarily going to catch an association ban for being on the same team as an evader every single time
thats stupid
In what way
teammates should be banned
Did you read what I said
yes
And you’re still holding to that
yes
Well I can’t help you then, player bans aren’t shared with anyone but the banned player so there is no more we can do. If you feel like the team mates should be banned for whatever reason, list it in a ticket alongside those players names and/or steam ID’s and move from there. I hope you enjoy the rest of your night.
how can i get unmuted in chat
How long are you muted for
3 days
You will not be unmuted
breh
Though you can submit an appeal to https://bans.Rustoria.co/ if you’d like. Note appeal times take anywhere between 1 and 3 days on average
Team mates are not always banned in these cases. There is many factors that are considered while reviewing players. We are not going to disclose them all but just consider if you had no idea you were playing with someone that was evading a ban how would you feel getting banned.
My friend keeps trying to join but it kicks him saying :Disconnected Hacking: even though he is not hacking
!appeal your friend will need to submit an appeal.
Hey, @thin oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Cheater named BOBBY in US LONG
Hey, @pliant finch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/sil
Hey, @sterile spindle
Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png
Then you go to a website like https://imgur.com/upload and upload the picture.
Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png
Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
my claim was appeal,why?
?banappeal
Hey, @warped terrace
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I need support plz
How can I assist you?
So I been waiting patiently for a reply for my application for chat mod.
When did you apply?
Feel free to send me a dm
Last week
Hey there sorry you should have already had a Bot reply to your application.
I didn’t get nothing
I will DM you now.
Ok sir
Thanks Jamie
No worries dude
Is it worth me making new discord mod app shenzy told me the interview I had with you expired are you looking for discord mods
Yeah worth while for sure. Just you took way too long to come back. So we stopped the process.
i was wondering if i could get some help
How can we help you?
hey siv can i dm you i need some help
i bought vip for RTG but havent got it and have restarted my game 3 times do you know the issue
Not entirely sure, did you make sure to select the right server that you wanted the VIP on? Otherwise, try making a ticket over at #payment-support 🙂
Would it be easier if you state your issue here? 🙂
well its ur rustoria RTG server you can only select the one
@near halo Doesn't hurt to visit https://bans.rustoria.co/ to submit an appeal. If it says you're not banned then you can do it as a "Mute appeal". Siv also may reach out to ask for your Steam 64 ID but it doesn't hurt to take care of the appeal
Hello, can you help, our entire team was banned for playing with a cheater on the rustoria US long server, why?
Hey, @rigid stream
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Thank you Zen ❤️ and just like Zen mentioned, If you haven’t already submitted an appeal, I’d highly encourage you to do so :). If you could help me by giving your Steam ID64 - would be appreciated 👌 @near halo
so if my appeal is denied there is a 100% chance of not getting unbanned
because ik im some random kid but like i just did not fucking hack
if you give me your steam ID I can take a quick check
76561199070501368
Hi where can I cancel my sub?
Hey, @thorny turret
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
First step is to go to https://donate.rustoria.co/ and login, follow by the steps above 🙂
So yeah I just checked and the denied looks like the final outcome.
dude this makes no sense
i have no game ban alts
why am i getting banned!
Ok ty, this is what I tried. If I click on Cancel, nothing happens
When you have tried to login it will have told you the reason you are banned. Beyond that I can not go any further I do understand the frustration but sorry the ban will stand. I do hope you find another server that you can enjoy rust on though.
If you tried this and you are still having issues then go to #payment-support and open a ticket up and the payment team will be able to assist you. Please be aware there is a small number of them so they can be a delay in a reply at times.
Ok Thanks
i just got kicked from a server but it wasnt by an admin i just got kicked then i couldnt find the server anymore? it didnt say i got banned or anything the server was US small
Hi what's up
I should have my pms open so feel free to reach out :)
Ok thx
plz help cheater in eu 2x
Hey, @hard bear
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can i get auth for twitch and youtube
i can prove that i have done both, just want the points in game
If you aren’t lying then the same thing happened to my friend
My friend was using a vpn and it linked to a game banned account and he was banned
if it's true and appeal we can unban him
if we don't it's that we know that it's not the reality 🙂
There is unfortunately issues with the YouTube and twitch app currently so you are unable to link these at the moment
how I can talk with admin?
What's up ?
people is racist in outpost
im not lying lmao these guys are jsut braindead
u get false banned and they dont prove it!
If it's vocal we do not moderate vocal chat, you can mute vocal in your game settings, if it's chat then create an ingame ticket via /ticket add
So why havn't the admins done anything about the cheaters on z13 eu long?
or .corn
Our entire clan have been reporting these guys all wipe.
right now they are finding all of our stashes in the ground using ESP. They are aim botting like crazy..
Hello Team, on US Mondays, it's not possible to get in a car. you can put vehicelparts and lowgrate in, but you can't sit in the drivers chair. Pushing around also works. It says "all seats are occupied" ( they are not)
Hey have you guys made tickets in-game?
/ticket add Text
Hello, do you know if this is for all vehicles or for specific ones right now?
Tried 3 cars with heavyplate cockpit, they didnt work (also repaired them).
!appeal
Hey, @late thicket
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
lOTS
sorry Lots
Pretty much all of Z13 needs a ban or association ban, there's fewer cheaters in .corn but there are a few, I think the other clan we've reported is MKE quite a few are cheating from them as well.
its funny that the largest clan on server has the fewerst per capita
.corn
Ticket is all you can do
When we are saying in game tickets that is using the command in the chat /ticket add (who did what and include any evidence here) or are you just using F7 as we respond to all the /ticket's
Every ticket gets done eventually they don’t prioritise any tickets whatever is made first
I see I was doing f7, but im sure most of my mates did /ticket
You will get a reply on a ticket from an admin if you have used it. Letting you know we have looked at the player or any other information we need. If going forwards use /ticket We will always reply to you so you know we have looked.
well R28 raid there's a lot of cheaters there atm
Make a ticket and clip any proof
hey can i have to IP for rustoria EU mondays
i dont see the server on the server tab
Ok well if you can drop in a ticket in game with the person you suspect is cheating the most I will make sure someone takes a look at the tickets on the server
i dont really care that my base is the one being raided im just upset that these guys we reported days ago f7 are still here, but i wasn't educated on proper reporting procedure :/. thanks for letting me know.
we will thank you guys.
Yeah sorry about that we don't pick up the F7's but promise you we do pick up all tickets made using the chat command.
All ips on there
thanks Jamie <3. We'll do our best.
F7 is the way to report to face punch and there not the greatest
He’s unbanned already
US Mondays, You can't get in an armored car, It says that the seats are occupied
please fix 😦
I've heard of this bug before, I don't believe it's something we can fix as it's a game bug
@wispy loom
ok 😦
We don't have an EU Mondays at this point in time
no my friend made a mistake he was on us mondays thats why i was confused
Do you need ip for us Monday still
its been 4 days still no response to ban appeal
!auth
Hey, @frosty python
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
@frosty python
It’s 1-3 days on AVERAGE can be more or less depending on situation
Is there a way to see map on medium rustoria of thursday?
Is It the same than currently wipe ?
Not sure when it will be fixed.
The map will wipe and there is no way to see it until it is wiped.
thank you
can i tpr to my home?
You need to set a home first with the /home command
thank you
where can i report a cheater to a rustoria admin?
i have already reported him with f7, and didn t get banned, all my fun is ruined
/ticket ingame
Hey, @raven mist
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
^
No
Thats not possible, this guy must have had gotten tc access somehow
but feel free to report using /ticket ingame and we"ll look into it
heard or seen?
Ive never seen it happening before
but i'll hop on and check it out

Not needed ^^ i'm checking
Anyone knows why i get this when trying to accept a clan invitation?
Are you logged in one the site?
Not sure exactly what was wrong but at least it worked for you now 🙂
I have notified the devs so they can look further into it if they need !
I relogged and it worked idk perhaps smth was wrong with my previous session
Okay thanks, will let them know!
No worries
Hey, is there any way i can speak to an admin quickly?
Join the waiting for support voice channel
Okay, thank you.
Can't join vocal but let me know if I can help you
May i dm you?
sure
!appeal
Hey, @jagged tartan
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.