#support
1 messages · Page 1705 of 1
I am sorry, was helping someone else out. What can I do for you?
bro
Please create a ticket if you haven't already and we can check it out shortly
i got temp banned on your server why did my tm8 get banned for assosation
i have the clips
syllith our whole friend group got banned lmfao
our team8 is clean too shits messed up
When a member of a group gets banned, the entire team gets banned, typically for 7 days or until the rest of wipe. Did one of your members get banned either by Rustoria or EAC?
i got temp banned
its a 3 day temp ban when hes not cheating... he has clips from this wipe
i have the clips
is it possible for us to get unbanned or nah
i will wait my temp ban but like can they be unbanned?
bc the assos bans are from u guys
@onyx oak Can you DM me your Steam ID?
us medium seems to be down?
im kinda upset we were having sm fun lol
There are currently 172 players online. Doesn't seem to be down. Try reconnecting again in a few minutes? Everything looks fine on our end as of right now
it's not in server list
Report count doesn't seem to be the problem
Hey, @indigo kettle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
is it his hours?
You can try connecting via the F1 console: Connect medium.rustoria.us:28015
not connecting
He was gamebanned by EAC. Rustoria had nothing to do with the ban
i was temp banned
can we get un banned if he shows clips it was a false ban
you can legit pc check him lol we played so many hours on that shit
you guys having an outage at the moment with some of the servers?
bi weekly is down?
there is no unban from vac, that's a valve thing and it's pretty bad so if he gets vac banned not only is he using cheats but they are very cheap and shitty cheats
i didnt get vac
nobody is cheating lol i promise you that
i got temparary banned byb the game i get unbanned june 14th
lmao
ong tho
im just trying to unban my buddies
finn you got banned
you dont say
@onyx oak Your best bet is to make an appeal with EAC directly here: https://www.easy.ac/en-us/support/game/contact/appeal/
We cannot lift a publisher ban
no its not that
hey syllith
medium is down mister 👉 👈
its the fact that im not gamebanned BUT my team is banned for assosiation
can we just unbanned for association if he shows clips that prove he isnt cheating?
ill join the call with you
yo can u drag me i got a obvi cheater on us 10x got clips in staff waiting
he gets unbanned in 3 days we get banned for 7 lmfao
Where are you seeing that his ban is for 3 days?
syllith
ill show u
are you familiar with temp bans?
so whats going on with the downed sever?
He just sent me the screenshot. So you guys are going to have to wait 3 days at most for EAC to decide if the ban is going to remain. We cannot consider unbanning anybody until they've made a decision
what
Hello! I was wondering if I can talk to a admin about my ban appeal. If you could get me to talk to that nice British guy that would be nice!
syllith can u join support call and drag me please its important
theres legit proof he isnt cheating lol
it takes them 10-15 minutes to decide if my temp will remain it has been 10 min ill wait like an hour then be in touch with u but ok
been playing that server since 10am yesterday bro
^
nothing better than spending all evening playing with the homies and getting association banned for nothing!
free davin clan
^
🙏
so on the 14th when i get unbanned supposedly can they?
if we were cheating we woulda been doing alot fuckin better lol
new recoil is to easy to false ban a clan over double headshots at <50m
There's a reason the temp ban was issued in the first place. Presumably it's so they can manually review the account. And until we know for certain what their verdict is, the bans are going to remain.
ok, than review HIS account, not the other mfs
7 days?
my brotha. look at the proof
like no shot we gotta wait 7 days because you think ONE kids is suspicious
3 days
🙏
bro just literally watch his clips bro is obv he isnt fucking cheating
stop crying go touch some grass for 3 days
Not 7. We'd be happy to adjust the ban once we know what EAC has to say
us medium just crash?
ur pale skin needs it
medium been down 10 mins
It's booting up already
my arms are literally golden from being on the water
aden
please help me
Looks like people are starting to rejoin
yup connecting now
I'll be with you shortly @blissful thunder
Lots going on right now. Thanks for being patient
lets go thank you i love you
drag me back in my mic messed up
if you got banned for hacking that means you were using cheats like aimbot, esp, or something else
i hate rustoria 😡 😡 😡 😡 😡 😡
you can try, i'm not an admin though so i can't help you
electricty is bugged in us medium. have solar panels producing no power mid day
If you can't get into the game because it has a ban message then it's a good idea to visit http://bans.rustoria.co to submit an appeal. If it says you aren't banned then you should be able to select "Mute appeal"
now they came on
why are solar panels only putting out 15 power? sun is high noon
both north facing and south facing panels are both producing 15 power, some kind of bug?
hey
you banned my friend again just like that
76561199064781791
i hate rustoria 😡 😡 😡 😡 😡 😡
Well we don't hate you and just hope you have a good day and a good time with whatever you're doing
Sorry if there's something frustrating going on with you though - not exactly sure of your specific situation
Voice or main text chat? If voice, it's not moderated and we'd recommend temporarily disabling voice in game settings if someone is being obnoxious . If it's main text chat then you'd want send in a ticket in-game with "/ticket add (your report with details)" if you see it not moderated
im jk i love u ❤️
i love rustoria just malding
is the only way to appeal a ban through the ticket? or can I talk to an admin about it?
it was a chat ban
but then i got kicked with a message saying "play elsewhere"
@sharp rapidsSteam ID:76561198441430882 VPN BAN
#support Steam ID:76561198441430882 VPN BAN
You'd want to appeal via the website
Yes, it is fixed.
can anybody help me with a guy exploiting?
👋
can u join voice? :)
.
Can't at the moment, but feel free to DM me. I'll check it out for you. @median trellis
sure thing, lemme upload it to streamable
@hushed finchCan you help me remove it? Please.
Please send me a VPN banned appeal link
thats my steam id
Yes you can now connect.
!appeal
Hey, @tiny vale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
mrbengly can i get this guy banned if i show you this guy blatantly esping
!report
Hey, @tawdry moat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@hushed finch3q
!report
Hey, @tawdry moat
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Try to connect now
thanks
Hey, @rose gale
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I said Pakistan not the derogatory term.
!appeal
Hey, @elder orbit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@indigo flume
/ticket
Hey, @celest mauve
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
what is the team limit in US Zeus 5x ? not clan limit but team limit ?
/ticket
Hey, @west drift
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @placid knoll
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how do i reply to a ticket in game
You sadly need to create a new ticket. We do not have the /response option enabled.
Clan limit = Team limit
thanks
okay thanks
check the pinned messages by chunky
I know but it's still kinda dumb how you get in trouble for naming a country
Its pretty funny though 😄
There is no problem
yeah and playing rust there is no reason for you to name that country without a specific purpose
Yea I guess that's true but still
eh actually keep it it's pretty funny to troll with
well if you bait people with it, then you will get punished too
and it can reach a ban
my mans dodging the 3day mutes left and right
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
YO
WTF, <@&274971100184576010> so u guys can just destroy bases for fun?
Oh, sorry about that. Was me, I was removing the signs in your base and might have misclicked a few times.
a few?
Yeah my bad
he destroyed the whole fuckin' base
bruh
tell me where it says you cant do that in the rules please
You forgot to put your glasses again ?
why was our base removed
Im sorry, we will work on adding "common sense" and "dont be a racist idiot" to our rules soon!
you realize how many people do that right ?
lol what!?
And they get the same treatment
what about all the times people run around screaming it in chat
so u can just make random rules whenever?
and admins say sorry we cant do anything about that
mid wipe?
yea thats fucked up
its not like anyone can see it either
theres a difference between saying hey remove the signs or you breaking it yourself and destroying the entire base
says no where in the rules about what you can put on signs yet we still get our base removed
You should read them again
yea its dumb, you guys also don't punish the people who troll and make people say pakistan
please marc tell me where
3rd point, second block

LOL
@toxic shard read the last part of that line... its says "in chat"
do we all have to be straight as a arrow like you guys?
wheres that in the rules
not "on signs"
so many people do this and i have never once seen their base removed or any type of punishment
i think u need to read the rules again
i need some staff support if possible
and just randomly out of the blue too ? not even a message saying hey can you not
I wasnt straight as a arrow, thats why I accidentally removed your entire base instead of only the signs.

right
This isn't a discussion you're going to achieve anything with, if you want to play on our servers, then you play with some decency or you don't play at all - your base was not ok, whatsoever, and trying to defend the behaviour is not the move
we didnt say it to anyone
That doesn't make it ok.
nobody could see it
Still doesn't make it ok.
XD, you're the ones telling US to play with decency?
monologic my friend got glitched in a block at outpost and if he f1 kills his loot will be dropped under the map
removing the entire base with no warning either ?
are u able to help him
could of just asked us to remove it and say dont do it again and it wouldnt have happened again but nope
Number 1, its rust. Number 2, your shitty moderation
What server?
so your telling me
that i can go buy the spraycan and spray profanities on people bases and they will also get there base removed????
us Main
literally can have hard evidence of a cheater and no ban
I will take a look @near halo
alr thank u ❤️
nvm he got out somehow
it had something to do with the invisable barriars, which trapped him in a spot
funny thing is, ive played with people who have done way worse and had 10x the amount of signs we did, for wipes straight with nothing happening
So youre a repeat offender?
we werent even the ones who placed them to begin with
Sure
so admins can remove bases for people not even breaking the rules
Rules doesn't state no ddos or dox either if my memory is right
but it's just common sense
hmm, sign saying some silly words VS. denial of someone using their internet or exposing where they live... you couldnt have used a worse example
"Saying some silly words" 
you admin a server, for one of the most racist games in present day, and removed a cave base that nobody can see
just got messages from friends playing on the server, screenshot of their sign saying something way worse and their base is still there ?!
Racism has always been a harsh topic on Rustoria servers. Just because other servers put up with it it doesnt mean we need to.
so we are the only ones ever punished
Feel free to play on another server if you can not live without racist signs in your base.
u guys better start going around removing everyones base that has racism in it, im waiting
!ticket
Hey, @finite heath
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
where was the message at asking to take these down ?
I did it for you
or maybe just remove only the signs ?!
Well again, that was the goal however my hand was a little bit shaky.
put your glasses next time ...
wheres all the other bases at on the server with signs saying the same thing ?
fat fingered
hoppel go around and break everyones base that has racist shit on it then
oh yeah still standing
literally
/ticket
Hey, @quiet vortex
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You can report any user which you believe is breaking our rules using the command listed above
just so you guys will look at it with the same copy paste answer, sorry ive looked into this issue/player and do not believe they are breaking any rules
You can take the removal of your base as a lesson learned, or you can further argue the rules and push your luck.
what about all the fireworks people spam with swastikas and the n word ?
never seen them banned and the entire damn server can see that clear as day
funny how that works
Come on, just don't be a racist
it wasnt even us it was a team member who put it down, even then ive played on the 10x for 1300 hours nearly and ive never once seen anyones base removed or anyone banned from the server for a sign
i have clips of people saying horrible things and having /sil images of way worse in their base and they were never touched
Again, if you believe a user is breaking any of our rules please ensure you report them using our /ticket command so we are able to investigate the situation. If you refuse to create a ticket at the time of the incident and then reference it in the future, no action was taken against the users as we were not aware of the situation.
a ticket wasnt made against us
hes right racist slurs have never been a removable base location or bannable thing
but the thing is they arent breaking rules for words being on a sign
so why was our base removed
really
?hello how can I appeal my ban
ur joking
damn getting banned
!appeal
Hey, @grizzled scarab
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
dm me yalls loot
are you deadass ?
Alright guys, over this. Try your luck here https://bans.rustoria.co/, otherwise you can try again in 7 days.
thx
ur that insecure inside u cant handle people talking back to ur admin ego
!mute @quiet vortex
:ok_hand: muted Pickle#8710
!mute @finite heath
:ok_hand: muted Aard#0100
!mute @tough ravine
:ok_hand: muted galaxyy#6442
we are all good 🙂
I had submit a ticket. when can I receive a review?
/ticket list and f1 console
Hey, @unique dew
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
youll get one when you get one
There are always admins working on tickets, we get through them as soon as we possibly can - yours will be looked at as soon as an admin is available to do so 🙂
Difficult to put a time on it, ticket volume and admin availability varies, hang in there! 
Fine, thanks a lot
You should be good to play in 10-20 minutes @grizzled scarab sorry about that
yall need to go look into the i28 kids on us long they def have bought accounts and some are very sketchy in terms that there esping
Fixed
!report
Hey, @wanton walrus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
server is down i think, again
yup I think us Long froze
Working on it
Its booting now
nice
you guys do great about minimalizing server downtime. never had to wait more than 20 mins
@fallen umbra
it's back up
ok thx
Is that ironic oorrrr?
no shit, already submitted 1 was just letting yall know to hopefully get on it faster
Can I appeal against the unbanned?
!appeal
Hey, @real canopy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I was denied, but I think I am innocent as I did not play with the cheater and this ban is wrong
Sooo i need more reasoning this is making no sense
What is the reason it shows you when you try to login
Hacking
Do you use a vpn by any chance ?
Please go ahead and make a appeal at https://bans.rustoria.co
It say denied
Then I’m afraid it’s a final decision
If the admins would find a need for it the would have allready
Im dming prodigy rn
good luck
are the thursdays only on updates or every?
hello you banned my friend again
76561199036001138
Hey there, this is every Monday & Thursday!
Your friend should be okay to reconnect! 
Hello. I have some errors. Can somebody from admins write me, i ll send screenshot.
hello after 1 month break i just join eu rustoria.co 3x no bp then get banned
76561198165696964
@thorny dune Thank you. Rustoria support the best. Helped to solve the problem in 5 min!
You should now be able to reconnect 
thanks
You should be good to connect in a few mins
i keep getting got kicked for hacking when im not Steam id 76561199226687490
Help me. I'm playing on the server, and after restarting the server, I can't get up. What to do?
Try restarting your game and/or router
Should do the trick in your case
I've already restarted the game. I'm not the only one with this problem
Who else is having issues?
My entire team has
You can appeal at https://bans.rustoria.co and someone will look into it
Interesting, how big is your team and since when are you guys having issues?
There are three of us. The problem has just occurred after restarting the server
yeah everyone on my team team cant get up either
Which server is this? Will take a look
rustoria.co- US Mondays for me
rustoria.co- US Mondays
I would wait until they fix it, but my dead body with resources is not at home.
i would like to appeal for my ban
Caelifera can you try connect to rustoria.co- US Mondays?
How do I send images
In the ban appeal
Админ
Upload it to imgur for example and include the URL
So what about the problem
как с админом связаться
Тут и пиши
молчит
We are still looking into it, apologies for the wait
Вопрос сразу задавай
забагалась игра
у меня и у друга , не можем проснуться ,уже перезапускали игру и локальные файлы проверили
не игра а сервер забагался , на других всё отлично заходит
Because of this downtime, I lost my inventory of things. Please make a rollback or return items
any admins on EU main?>
triple jump, profile change, ambot, full set of shit
admins
anybody alive?
Hey if you could use /ticket to make a ticket someone will take look shortly @untold compass
do you know why your online drops? because that's how you treat your own
before, it’s just that a person has 200 hours of banning him right away, and they won’t unban him until they figure it out, but now?
I get where you're coming from but we don't ban without evidence and we don't really take reports on Discord as we handle them through tickets
what the fuck is a ticket, already once again the Chinese are playing impudently with cheaters, and you don’t care, the person just jumps with a triple jump, hello
Hackers may read the same channel and admins are constantly working through tickets
I can't watch their screen seeing a triple jump
Best is to make a ticket so an admin can spectate them and watch
:C which one of you admin meanies is jamiejos
i was giving that sweet innocent man loot and u down him 
https://streamable.com/1xbsqu this shit is playing on your server
Banned, in the future please put this into a /ticket
Player was already offline for more than half an hour though
/ticket
Hey, @plush osprey
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
helloo
i need help on one of yours server
<@&274971100184576010> im stcuk in the open and i cant move,i try restart game multiple times
server 2x vanilala
Hello there, if you suspect someone of cheating please use the in-game /ticket command and someone will take a look as soon as possible!
!appeal
Hey, @grand grove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can i have help please
i got banned and im new af to this game can someone help please
!appeal
Hey, @long quartz
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@mellow tundra 5x us trio nobp is fucked, you can build on roads
@marble mantle can you please look at my ticket bro
i placed it i wanna be unbanned so i can start playing
Given this change, you can now build on roads too
I'm a little confused, earlier you said that the change wouldn't come to US servers, unless map size was decreased? Where it was actually increased so there is even more space to build on roads? Also wipe before that you weren't able to build on them (when announcement was posted) but a wipe after the announcement you can?
<@&274971100184576010> can you guys please look at my ticket i got banned and i want to get back to playing i didnt get banned while playing ive been playing for 2 days got off last night woke up just now and im banned
No need to ping us, it will be reviewed as soon as we have time
my apeal got denied >
can i actually speak to someone without getting treated like a shit getting banned in my sleep ?
wtf is this i was never cheating
dude please im genunienly asking for help
Bro same shit is so retarded
i didnt cheat
like bruh it just says server banned:Hacking
like not even a mod banned me the server decided to ban me in my sleep
you seems well informed on how things works for a "new af to this game"

yea thats what it says ?
it says server banned
can someone look into this for me please
why was my apeal denied
Should also be quite clear for you
You guys are welcome to player other servers
Hey, @cloud oxide
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hi guys is rustoria us long down or just a little rollback ?
nice he will be down 3x
hopefully no rollback just finished a big ass fight
Its not quite clear like at all if im gonna be honest. Where is the proof. And the reason is “hacking” like what? Thats the opposite of clear, its unclear
us long down again lol imagine
Already aware of US Long, looking into it
We don't give further details
You should know what has caused you to get banned
No rustoria is love rustoria or life I would be nothing without toria servers
is there a way to report someone on the discord
For what?
cheating
You'd want to report in-game with "/ticket add (your report with details)"
wb zenzen
Thank you lol I technically haven't left yet, just waiting for my roles to be removed and then I'll return to being a chill member of the community 🙂
You’ll be missed ❤️🥲

@mellow tundra ?
crying rn
when admins being doing the admin but not the admin for the admin 😦
@boreal gazelle
Can an admin please message me I wanna get unbanned
!appeal
Hey, @echo moss
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo how long is a ban for exploting?
As I recall correctly untill it has been patched
it has been patched and im still banned
@hexed nimbus i am still banned for it and it is patched
Every change we’ve made is visible in change logs and should clear it all up
Well yeah, if you edit it in afterwards :p
bro any problems with US long
cude a admin help me
he's down again 3 times today
Yo us long is down
This is a strange glitch. I’ve never had a dc where my client side was perfectly intact but all server side was frozen
Server probably froze due to an AI stall
Facepunch gives you guys a full plate clearly
could i get these kids muted i have a screenshot but im not playing the server
Dm me also love your picture 😛
US Long is coming back up
connect long.rustoria.us:28015
same
Hey so I’ve been getting a high ping warning since the server crashed yesterday
I’ve never seen that while connecting to rust before
Hey this is a feature that FP recently introduced
If you're not having any latency issues while playing it shouldn't matter
It's just to alert players that actual ping in-game could be different from the server browser ping
i cant link my twitch
yo I cant link discord it says waiting for admin to unlink
bc I had another account and I need to relink this one
Well i dont, what do i have or do that got me banned
It will show when you try to join
Hey Twitch and YouTube are currently not available for linking
They will be again in the future
Hey could you get me the Discord ID of your old account?
Need an admin fast on Rustoria 2x eu
To report someone do /ticket add ingame
<@&274971100184576010> can someone pls come on the rustoria 2x eu some cheaters are raiding us
!ticket
Hey, @normal swallow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
And don't ping staff please
alright sorry just wanted someone to act out quick because they are in the process of raiding us, and one guy is using obvious cheats
!appeal
Hey, @wraith oyster
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo ill cashapp an admin if they can look into my ban appeal
Our admins do not take bribes
damn worth a try
i got a question though
if they dont approve my ban appeal can i appeal again?
or is that it after that
i appealed but my appeal didnt go through because it says it expires in negative 4 seconds
Helo i was banned for ban evasion while i was sleeping why
L
@near halo Its because you were ban evading
how
Appeals are final
Hey, @wild igloo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can u edit an appeal?
You can not.
.
help
i appealed but my appeal didnt go through because it says it expires in negative 4 seconds
!steamid
Hey, @wraith oyster
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
bro negative 4 seconds
why am i getting ignored now
why was i banned for evasion whil sleeping wtf
so i post my steam id here?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
you were ban evading
yeah or dm me
i did but it says it takes 1-3 days
how i was ban evading?
idk
It looks like it was a autofilter ban, you just need to wait for the servers ban list to be updated. So just wait 5-10 mins and try to reconnect. No appeal is nessesary.
ok
Any admins can look at the ticket
my duo wasnt even baned, only i was baned for evasion this is so unfair
ty im loading in
No problem.
This means you were banned previously either gamebanned or server banned and now you are on another account evading that ban.
If this is incorrect make and appeal as that is what they are for.
wat
i mean i made appeal but i want answers man i was just playing and i played for 150 hours mostly on rustoria
!ticket
Hey, @gloomy pulsar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
its my main acount so i dont know
how i can be baned for evasion, at all , its just very weird
How long does it take for an admin to look into a ticket?
I just gave you answers on what that ban is for, IF that is incorrect wait on the appeal.
They look into tickets as they come in, your ticket will be sent to the next available admin.
ok thank you
No problem!
Thanks for the reply, it is too late for me, they ruined my game so i am leaving the server, but please look into it so they dont ruin someone else time on the server.
The guy was aiming with a bolty- laser in the middle of the night aiming at the sky, and as soon as i peaked his laser snaps on to me and hits me, it was like he was auto turret.
I really liked the server but it is what it is, not your fault too many server lots of problems and i understand admins cant be there right that moment
Yeah all tickets are looked into regardless if you are playing or not 🙂 sorry they ruined it for you our admins work hard to keep cheaters off of the server.
@timber bridge is the best admin
Not an admin but thanks haha
I do my best, we have a great staff team here.
@timber bridge do they look at appeals on weekends are do they only do monday-friday
or*
!ticket
Hey, @hasty surge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
How do i report someone>?
f7
For the rustoria servers
or/ticket in gamd
ahh ok
it goes straight to an admin
no way this server goes down again
US LONG crashed again
down every hours
sorry but this is becoming a joke now
^
go play us main
i dont see how thats beneficial
lol rig gonna be ez af with 0 ai
theres no loot on there
wdym
everything is gone when you go on it
US Long is coming back up, please see #announcements for context
connect long.rustoria.us:28015
ik but they are freezing the ais so you can do it without the scientists moving
it aint up foo
it is
!appeal
Hey, @hexed sentinel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how do i report someone please?? in game tickets are not being replied to
In-game tickets are constantly being followed up on as soon as humanly possible. There are always a lot of different player concerns all across the various servers and then investigations take time and we normally won't communicate until they're wrapped up. Just make sure your ticket is specific, if it's a cheating type thing reporting the individual you most suspect rather than an entire group for example, and making sure to refrain from calling anything out in chat or voice. Good to F7 as well to report to EAC, if a cheating concern.
kinda late to respond but thx
i dmed u them
how do you do an ingame ticket
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
is there any admins available?
yeah i need help also
Not an admin but whatsup
I might be able to help depending on what with
ban appeal
ban appeal
i sent one and waited the 1-3 business days, still no response.
Peededu will i get in trouble if i @ a admin?
Please dont
good thing i asked
How long ago did you send that?
about 4-3 days ago
3 days hes gonna say watch
What was the ban for?
playing with a hacker supposedly
!steamid
Hey, @fiery laurel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
You just sent in your appeal.
i sent another one atm
😂
idk what to do tbh ii need more info, new to this
Sam can you help me with my appeal brodie
Give me a sec razi
sounds good bro
Not a problem, welcome to the discord by the way. Just give it a few days, I have made the banning admin aware and they will look into it soon 🙂
alrighty thank you
What's the issue?
its a long story do you mind joining waiting support
how do i get verified
?auth
?auth
Holdup
Hey, @gaunt dagger
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Hey, @gaunt dagger
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Oh now it came twice
also i have a question too
if they do view it would they contact me about it or something of that nature?
i did it now
Did you link the discord?
can i switch steam
How do I send proof of rulebreaking?
You can include a link to an uploaded clip or screenshot in an in-game ticket
Oh i messed it up then
Normally an unlisted Youtube video or Streamable or for a screenshot Imgur
No worries, just add in another ticket with the correct info in-game "/ticket add (your report/link to proof)"
how can i report somone
i got banned for VIP payments not going through how could i repay?
Make a ticket in #payment-support and explain the situation
Please use /ticket add ingame
Done tysm bud
Do i receive a feedback in my ingame tickets?
Typically admins do respond to the tickets you can see this with either /ticket list or /ticket view <ticket number>
However keep in mind sometimes they do not. You won't receive a response before the investigation is complete if they do respond.
fake hypesquad account sending dms with account phishing links
Do you happen to have the numerical discord ID of the account?
You don't want to call anything out in chat, voice or on here since it's a public space and only can mess up a good investigation. Sending in a ticket is perfect and then pair that with an F7 to report to EAC as well
Would recommend deleting the call out in here but you do you
Ive submitted an discord unlink request so many times it I still havent been able to do it. Can someone help rq
I think an admin will help you momentarily
@narrow sinew DM me pleasse
!ticket
#freecinnyheaintdoinothingwrong
@spare widget help plsssssss
I'm just a player! If you're reporting something, in-game "/ticket add (your report)"
@spare widget my bad, didn't you used to be an admin?
what is up with these servers man
eu vanilla x2 has no boat sounds invisible scientists so fucked up
Boat sounds are a rust bug
@mellow tundra please check tickets, active cheater on US Long
currently watching said cheater
❤️ thank you
Yes 🙂 No worries
@mellow tundra thank you! rustoria admins are the best.
did US main just go down?
Yep
did US main just crash?
yea pretty sure
im going to be so hurt if they roll things back. I'm finally up and this happens.
Looking into it
i was literarly just getting raided
Yes I cant connect
I'm hacking on us main
good
I cant even hack on it server is down

I honestly thought I got banned lol you guys scared me
guys how can I find out why I ate ban
Us main is down Ggs
how long will it be down this dude was literarly just starting to raid my base
its gonna be down for as long as it will
@warm turret load back faster than him and kill his sleeping body 
fuck yeah
US Main is booting back up, give it 2-3mins to connect
👎
👎
where can i send clip of cheater on rustoria
W Rollback
We don't release maps early
is there any way for me to put in a ticket for a cheater
hacker on main
headshoting form 100 meters away whil im underground name is wtf
10000
think hes just better
ye he is just good
probably just better
hes banned
as once i got a response from admin he might just be better than u, litteraly spraying my group from 400 meters

/ticket
cheater on rustoria US Long tripled me from 127 meters away then i went back to door camp and he jumps out around the corner and was practically pre firing me
his name is ?????, i can show the clip in a call
US MAIN
Use /ticket and report with F7
/ticket
@plain jackal Node ban playing with hacker 76561199123487091
bro this guy just opened our door, is aimbotting us, and is despawning our loot
Bro we just lost a box of guns
how do u respond to a ticket
do u guys help wityh in game bugs?
@mellow bridge how can we help you?
Create a new ticket, reference the old ticket number in the new one or just say following the answer to my previous ticket;
You know anything along those lines
In what sense?
bodies glitching threw things
Oh sorry dude our admins don’t interfere in gameplay outside of investigating rule breakers
(And other things but very very few gameplay related things)
sadge
@mellow tundra same cheaters back on in their cave base
banned @high vigil
ty ❤️
@mellow tundra can i submit ticket on here? i have proof
do /ticket in game
i did
/ticket
/ticket
Unfortunately our bot is down that explains the ticket system
However, please make a /ticket in game
/ticket
/ticket
@lavish ridge Hey! Our bot is down but if you are still wondering - You can type “/ticket” in-game followed by the message you want to add. You can also add video evidence via links 🙂
ayup saw some1 type it in chat, used ingame chat to do it. probably shouldve put their steam id, should i make another ticket?
No worries! And thats fine, It makes it easier but, if you added the name of the person, we would be able to find it out 🙂
/ticket
/ticket
help
/ticket rustoria us main SLMP On YT is full cheater
help
plz help
a cheater is raiding my house
home getting raided :/
hey im having trouble finding cars are they glitched
.
i got a clip of guys cross teaming on the 10x
Can I get some help
My fool was banned for cheating but he doesn't have them he can pass a check to be unbanded?
!appeal
rah lazy bot
hey staff
Please make an ingame ticket via /ticket add, don't report them in public chat
im muted cant type
we're both muted for 1 more day we cant dude
!ticket
I was already on him, quite important to NOT report in public chat
otherewise cheaters might toggle down
unban me
he flew in front of me LOL
i did nothing worng
can i speak to an admin about the payment?
/ticket add i want to know why i got banned
@toxic shard
/ticket
bro we're muted can u not read?
Still my comment remain
still my mute remains
never report a cheater in public chat
we are muted LOL
well f7 is better than reporting in public chat
how are we going to report in chat
also i'm not sure than being muted block you from reporting ingame
it does not
what are you saying, what are you on about LOL
hell
hum, might report it as an issue
hello
Tickets must be done ingame via "/ticket add"
@toxic shard let me get unbanned. hacker association is the dumbest shit ever.
can u put me on a voice to speak with someone
didnt even know the kit he wasnt even good at the game but i still get banned
?
like how tf am i supposed to know he was chetaing
already did it
never had been banned from toria and the one time i do is somthing i cant control
and its for a week
its for a week ur fine
idc
if u dont care why u want unbanned
i got raids to do on long
do them next wipe
https://bans.rustoria.co/ but usualy the standard period for a ban is 7 days
yes it does
got banned after pc crashing while doing a puzzle I log back on literally 5 min later to a ban?
i appealed
Hey i wanted to ask rustoria monthly servers bp wipe every month right ?
US Long#6199
BOT
IP: connect long.rustoria.us:28015
Wipe Schedule: Force wipe (Monthly)
Blueprint wipe: Force Wipe
Yes 👍
ok good it kinda confused me ad the "force wipe" cus i thought force wipe was like only map force wipe and not bp force wipe xD
Thanks for help !
i got muted for 2 hrs on the trio 5x us for saying i had a box of aks?
or maybe u got mutted for trash talking lxght
hey look its the EU guy that offlines everyone when they go to bed
hopefully u understand why u got mutted thx
dont talk to me nn
i dont need to i just need u to understand that ur salty af and thats why u got mutted
all i said was im selling guns for frags
and someone asked abt aks and i said i had a box lol
🤷♀️
You might have missepelt "frags"
and said fa then g which its homophobic
yes i know klaus
my cave base got raided but its not touched everything its the same only my bag and tc is missing ???
Let me take a look
to be fair i had a spam about controling oil
but it should not get me muted i said it like 5 times
u always spam dog
i farmed for 6 hours at outpost and my body despawned!
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maybe they re-sealed?
pls admins view ticket 1963 on rustoria us long
lost everything 11k cloth 4k fertilizer 350 scrap and 20 metal blades
cave base 💀
how i get skin box on the 5x
do i need to donate
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
ty
three of them they raided us one of them is a cheater please check
<@&274971100184576010> Rustoria EU Med is down
checking
all crafted so it dont matteer
they not crafted lol
look at the hp theres like 8 full hp and they came from crates
i wouldnt waste hundereds of hqm on aks...
I appreciate you guys for reading and replying to my messages
thanks
When do EU servers restart for performance
8am CEST if my memory is right
thanks
Hello. I want talking about my ban on the server? Can you give me a contact?
!appeal
Hey, @livid sky
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@hushed finch there is an automatic answer. I have big story
DM me. The message above is automatic, but we manually review every appeal.
Hello I’ve been falsely banned
@near halo i have also this situation
but I didn’t know that the link had to write a huge explanation and wrote a short one
Checking
US Long will come back up again shortly
connect long.rustoria.us:28015
rollback ?
do you have any info of what is causing this ?
You can read more about it in #announcements
AI causes the server to freeze
like bots on RIG cargo etc ?
Like animals, scientists etc
4 minutes
the real issue is when the server restarts during fights, the first to log in loots the body and wins
what do you get for boosting anyways
I WAS MAKING 200 EXSPLO AMMO and now its gone
what are rules on vpn for ping?
VPNs, proxies, cloud gaming are all allowed
??
You'll want to link at https://rustoria.link and you can get a kit with a supply drop every 24 hours on modded
bro i just lost 200 exsplo ammo
ok tyty
I am sorry to hear that
We cannot spawn that back in for you however
funny joke
I but in a ban appeal yesterday and it hasn’t got responded to yet how long does it usually take?
Ban appeals usually take 1-3 days
why is the server keep crashing
Probably still AI causing the server to freeze but it's being looked into still
@wispy loom
so because your server crashes all the time and i lost my exsplo ammo i can't get it back?
Unfortunately not
It's possible the resources are back in your box
There was a 4 minute rollback
A client restart should fix that
just saying but this issue should be fixed not a temporary patch to fix it and it happens 6 more times
We understand, although we are limited in our ability to permanently fix this as it's concerning a game feature, we are looking into a fix for it
in the mean time just craft the items 5 at a time by the looks of things
how do i know that the server is ganna crashed at the time i make exsplo ammo


