#support

1 messages · Page 1701 of 1

steel wagon
#

chat mod check 5x trio us there is ppl spamming a lot already made ticket

hexed basin
#

How do I get unbanned I got banned like 7 months ago

royal knoll
#

EU LONG HARD LAGGING

wispy loom
#

Checking
Edit: Saw a small spike, monitoring it. Feel free to ping or DM me if it occurs again

limpid cape
#

eu long hard lag admin

analog solstice
#

!banappeal

marble mantleBOT
#

Hey, @analog solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
sick compass
#

@here can i get some help

tough bane
patent iris
#

@river cove ive been false banned on the servers and i put a appeal in and havent
any notification or anything?

harsh halo
#

whys your server so dog shit?

tough bane
cedar cargo
#

is there a reason i got banned for 10 minutes for literally saying pakistane

#

like cmon now dawg i didnt even spell it right

tough bane
# cedar cargo is there a reason i got banned for 10 minutes for literally saying pakistane

On the servers players will get automatically muted for say slurs such as "Paki". If you see someone baiting people into this feel free to create a ticket ingame or send active Chat-moderators a Screenshot of his baiting attempt in discord.
This is why we mute for saying Paki: https://en.wikipedia.org/wiki/Paki_(slur)

"Paki" is a slur typically directed towards people of Pakistani descent, and is often used as an offensive name for people of perceived South Asian descent in general. It is used primarily in Belgium, Canada, Luxembourg, the Netherlands, and perhaps most widely the United Kingdom, where it is commonly associated with "Paki-bashing" (violent atta...

cedar cargo
#

can i talk to someone else besides nuclear

tough bane
#

You will be able to connect afterwards again.

cedar cargo
#

i didnt even say that though i said the name of a place lmfao

tough bane
#

So the word pakistane does not have paki in it?

cedar cargo
#

yes it does but there different words ??

tough bane
#

Does not matter. You got 10min muted by an auto plugin.

cedar cargo
#

yikes well u guys should fix that seems pretty stupid lol

limpid cape
#

@wispy loom lag again

idle shard
#

lol seems a little discriminatory to ban people for talking about my home country

cedar cargo
#

like fr

tough bane
wispy loom
cedar cargo
#

imma put u not being a trial moderator in feedback suggestions

idle shard
#

oh i will

tough bane
#

?banappeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rugged dock
#

I am frozen, can't move, just look around and send chat messages.

tough bane
rugged dock
wet pond
#

How long do appeals take? It's been three days, and will be in the form of a discord message?

livid tapir
#

lmk if it doesnt have an actual answer

rugged estuary
#

Eu Long is dying

wispy loom
#

Aware of EU Long, looking into it

rugged estuary
livid tapir
#

@lusty badge how can we help you

slow path
#

how do i appeal a rust cheater association ban

marble mantleBOT
#

Hey, @slow path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

forest nest
#

iv never been homophobic im so confused?

#

can a mod help me with this

empty arrow
#

so ur telling i got muted for 3 days for saying i hate french people JUST BECAUSE the other team has chat moderators

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that is crazy

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and my appeal gets denied with no explanation

tough bane
empty arrow
#

AHAHAHHAAHH THATS CRAZY this would not happen if the other team didnt have moderators

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its crazy how other fucked up shit in chat is allowed but mine is higlighted

sour lynx
#

us long has been lagging for a hour constant stutters

tough bane
empty arrow
#

crazy how people that say racist slurs can easily get mod...

tough bane
prime igloo
#

cheater on US LONG

marble mantleBOT
#

Hey, @prime igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

prime igloo
#

i made a ticket but if any admin could please look into it

sterile belfry
#

hey i wanted to ask is cars disabled in eu 3x ???

tender sonnet
tender sonnet
sterile belfry
#

yes

tender sonnet
#

Believe they should spawn on roads

sterile belfry
#

i ran abt 2/3 of the map

#

on roads ,didnt see a single car

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??

tender sonnet
#

Then I guess their disabled lol, although sometimes in my experience they just don't spawn close to certain monuments or tc privleges, etc.

sterile belfry
#

not for the point i ran almost the whole map

#

passing like 7 monuments

tender sonnet
#

Most can be found on the dirt roads opposed to the normal roads

supple sundial
#

how do i report cheaters

tender sonnet
marble mantleBOT
#

Hey, @supple sundial

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

supple sundial
#

thx

tender sonnet
#

no worries

rapid void
#

?banappeal

marble mantleBOT
#

Hey, @rapid void

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rapid void
#

?banappeal

marble mantleBOT
#

Hey, @rapid void

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

low sail
#

we have a team over the limit on a 5x

rapid void
#

i j got banned on 10x for a racisct ctag

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and its not even racist

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clan tag is '4kkk' <@&874995535881326632>s pls explain how thats racist

grave comet
#

if i boost the server twice will i get 2 points an hour instead of 1?

neat epoch
#

do yall allow vpn

#

west coast is really really laggy and wanted to try a vpn to stop it

timber bridge
neat epoch
# timber bridge yes

what would be a good provider if you know any. dont wanna purchase any and it doesnt work yknow

timber bridge
neat epoch
#

i peak 1400 ping sometimes

wet pond
lusty dock
#

me need support in waiting for support channel

spring apex
#

i asked about this earlier but zen zen hasnt responded to my dms all day and he said i could get unbanned like a month ago is there any other admins online that could help me with this atm

buoyant prawn
#

hey my friend got banned cheater association can someone help me out with that he was not aware that the person he was playing with was cheating.

spare widget
fast idol
#

anyone know what happend to us 5x no bps

spare widget
main mirage
#

what happened to 5x no bps 8 man limit

spare widget
#

Sorry for any interruption ever - my understanding is it's usually a Unity issue but if anything ever happens, normally brought back up asap. Appreciate the patience

spare widget
pallid blaze
#

take that as a no ig

spare widget
merry mango
#

I just got banned for playing with a hacker, but I have not played on Rustoria in forever

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I am very confused

spare widget
#

@merry mango Send me your Steam 64 ID please

pallid blaze
#

cmon zen please it was a joke man

merry mango
#

I dmed it to you

spare widget
# merry mango I dmed it to you

Wait 5 minutes and you should be fine to join. Just make sure to be careful who you choose to play with obviously - good luck and have a nice day

merry mango
#

Ok thank you, do i have to wait through queue again?

spare widget
merry mango
#

Also when did i play with a cheater?

pallid blaze
#

can we just talk zen and maybe u consider it?

spare widget
#

Unfortunately 😦 That's where VIP can be hugely helpful. It was in December - so awhile ago lol

pallid blaze
#

i aint gunna stop trying till im banned on here to man i just wanna play the only good servers on rust left

merry mango
frank meadow
#

!appeal

marble mantleBOT
#

Hey, @frank meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
#

@frank meadow Hey, what's up?

frank meadow
#

I was hit with a ban evasion??

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Absolutely no idea why? send me an echo check right now

spare widget
#

I don't want to waste either of our times though - you've been banned on a bunch of Rust accounts. Probably should just take a break. Either way, you'll need to play somewhere else.

tall terrace
#

he did for 6 months lmao

frank meadow
#

i havent owned a computer in several months

spare widget
#

In the future it's a good idea to not cheat - so much better to just play the game normally

tall terrace
#

and i got hit and am completely clen

frank meadow
#

Send the echo check

#

Never had problems on anyones servers but yalls

kind urchin
#

yo im banned for hacking and im not hacking can i get an admin for help

spare widget
#

Looks like you were banned 90 days ago and then 114 days ago and then a few more. We have a minimum of 180 days for a gamebanned alt. You're well under.. plus you've been permanently banned from our servers regardless :/ @frank meadow

frank meadow
#

Atlas, Harmony, Meta never had an issue

#

Simply pipe

tall terrace
#

Can I get an explanation as to why I am banned

kind urchin
#

idk if it bc i might have 3 ppl playing but i dont think there is a max player limit

spare widget
frank meadow
#

I got hit with a ban for spamming in chat so the left handed admins wanna investigate some old ass shit

kind urchin
#

im about to check

frank meadow
#

I would recommend you dont pipe

spare widget
kind urchin
#

maybe the admin just like to ban ppl 😂

spare widget
spare widget
tall terrace
#

how am i supposed to know that when he hasnt had a pc for months

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played rust for the first time in months

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thats wild

kind urchin
#

ok bc i have 4k hrs and never cheated and ive waited q twice now

spare widget
tall terrace
#

so its about looks and not whats really going on

#

havent cheated a single time

#

1k hours and clean so

kind urchin
#

jbs its you teamate not you maybe dont play with cheaters 🙂

spare widget
tall terrace
#

ya just banned them

spring snow
#

i admit to getting banned before but learned from my mistakes that it was not worth and have been clean

kind urchin
#

@spare widget is there any way you could tell me when im clear?

spare widget
#

@spring snow Yeah, life can go on. We just have a 180 day minimum for a gamebanned account. Your friend Swap has been banned so many times though - no clue what they were thinking but people make all kinds of choices. I hope they no longer feel the need to cheat in Rust.

spare widget
kind urchin
#

thank you

spring snow
#

okay understood.. when is my 180 days up for an "investiagtion/appeal"

spring snow
#

from Swap "ask when mine is"

spare widget
spring snow
#

okay thank you!

low sail
#

we have a cheater

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on zues 5 times

#

ticket

#

/ticket

marble mantleBOT
#

Hey, @low sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

kind urchin
#

also thats the second time thats happend is that just something yall do or wut? @spare widget

spare widget
#

Will be cleared up if there's an issue asap though so definitely thank you for your patience until then

kind urchin
#

ok well hope i dont get raided XD

spare widget
# low sail we have a cheater

Best thing to do is in-game "/ticket add (your report with details)" while refraining from calling anything out in chat or voice. Doesn't hurt to F7 as well to report to EAC as well

spare widget
rigid lance
#

How do you cancel a VIP?

#

Don’t play anymore and keep on getting charged

stiff widget
nova citrus
#

what do I do to get my discord kit to work if I already donated

sturdy ermine
#

I have been banned on rustoria servers? ive never been banned ever can someone help me please

marble mantleBOT
kind urchin
#

Ok thank you @spare widget

nova citrus
#

@stiff widget

stiff widget
#

!link @nova citrus

marble mantleBOT
#

Hey, @nova citrus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

sturdy ermine
#

76561198449654183

stiff widget
sturdy ermine
#

thank you

stiff widget
steep elm
#

Theres a mini stuck in our base

nova citrus
#

break it

steep elm
limpid idol
#

hello my friends is gliched by another player

sturdy ermine
#

i am still unable to connect

rancid ferry
#

any admins on lomg able to tp to me my names OT $ui

#

im stuck due to a glicth

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in outpost

spare widget
#

@rancid ferry Which server are you on?

rancid ferry
#

long

#

sorry been trying not to get fly hacked

sturdy ermine
#

im still banned

elder harness
#

Hello, I submitted a ban appeal. It said i was hacking, but i didn't play today. Could i talk to an admin?

rancid ferry
#

zen zen u almost in not trying to be pushy or nun just this has been goign on 4 like 40 mins

spare widget
rancid ferry
#

us sorry

spare widget
#

I can come take a look but normally we'd recommend F1 kill

#

No worries

rancid ferry
#

no i meani have soi much and i live super far and have no bag near

stiff widget
rancid ferry
#

thank u zen zen ❤️

spare widget
#

Still have an issue?

rancid ferry
#

wait huh

#

no not anymroe

spare widget
#

Excellent - have a good day

elder harness
#

if any admins have time, can i get help with my ban please?

spare widget
#

Glad you put it in though

elder harness
#

alright

#

How do i know i got a response? I don't see an inbox in the ban appeal website

spare widget
#

The response is within 1-3 days but I think you'll be on the sooner side of it. Sorry for any delay and I hope you have a good one over there.

elder harness
#

alright, thanks for the response

frigid dirge
#

How do I open a ticket for a current cheater on the 5x no bp trio

#

Player name is Flipmod3

nova citrus
#

i made a ticket in payment support.How long does it usually take for yall to look at it

misty sapphire
#

can i refund a subscription?

near halo
#

how do i talk to a admin

sudden lava
marble mantleBOT
#

Hey, @frigid dirge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

untold mountain
#

all my clan is quitting because your long us server keeps rubberbanding, what can i do <@&274971100184576010> they are in california if that helps

hybrid blaze
sudden lava
marble mantleBOT
#

Hey, @hybrid blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

patent iris
#

?banappeal

marble mantleBOT
#

Hey, @patent iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gusty anvil
#

Excuse me, where can I find out the exact name of your organization and the address for sending a lawsuit?

round silo
#

Please fix the lag

versed crater
#

RUSTORIA US LONG
ip grabber in general member has been hit already

wicked hemlock
#

i have joined the steam group but when i auth it says i havent and when i go to the linked accounts it says i havent am i missing something?

versed crater
wicked hemlock
#

<@&874995535881326632>

timber bridge
weary narwhal
#

does rustiora post map pics before wipe ? for 2x vall?

low bridge
#

hey i have a bug with a few garage doors on us medium bi weekly where i cant close any off them

#

its not that big a deal id just like for someone to come help me out if they have time

quasi lintel
#

I need some help

#

@spare widget

#

@timber bridge

#

@raw lily

#

I got vpned,can u unban me....my ID is 76561199079721927

opal fog
#

<@&874995535881326632> my friend got banned because of vpn, could you please unban him?
id: 76561199079721927

lucid valve
#

can i get a admins help

opal fog
#

@slow birch @stiff widget @terse juniper

meager bough
#

I was banned from server for playing with hacker and I did not have knowledge of this. I met him today and didnt realize he was hacking.

lucid valve
#

same here

meager bough
#

<@&274971100184576010>

opal fog
#

@spare widget @raw lily

worthy ravine
#

@marble mantle76561198441430882

#

@stiff widget76561198441430882

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@stiff widgetvpn

brazen stirrup
#

I was vpned Steam ID:76561198825274814

slow birch
#

Stop all of you just stop please tagging and spamming staff is not the way forwards.

worthy ravine
#

I was vpned Steam ID:76561198441430882

brazen stirrup
#

I was vpned Steam ID:76561198825274814

worthy ravine
#

@stiff widgethello

#

@slow birchhello

#

@slow birchI was vpned Steam ID:76561198441430882

upper escarp
worthy ravine
#

@upper escarpThe above has been submitted

upper escarp
#

👍

worthy ravine
#

@upper escarpI was VPN my ID:76561198441430882 Please help me.

brazen stirrup
#

Me too Steam ID:76561198825274814

#

@upper escarp

brazen stirrup
#

I can't open that site

#

Can you please help me with it?

#

@upper escarp

worthy ravine
#

@stiff widget@slow birch@jagged escarp@terse juniper

brazen stirrup
#

Is the administrator there?

sterile spindle
vivid owl
worthy ravine
#

@toxic shardhttps://steamcommunity.com/profiles/76561198441430882/ vpn ban

brazen stirrup
worthy ravine
#

@toxic shardhttps://steamcommunity.com/profiles/76561198441430882/ VPN BAN

tough bane
#

Could both of you stop tagging admins here at this point. You have posted this quite a few times. This will only lead to a timeout here on the Discord aswell.

worthy ravine
#

@stiff widgethttps://steamcommunity.com/profiles/76561198441430882/ vpn ban

#

@tough banehttps://steamcommunity.com/profiles/76561198441430882/ vpn ban

brazen stirrup
tough bane
slow birch
brazen stirrup
#

@slow birch I can't open this link

slow birch
brazen stirrup
#

@slow birch I know but I can't load it

slow birch
#

Why can't you load it

edgy mortar
#

I got in the game and I got kicked out

brazen stirrup
#

@slow birch My country does not allow it

shell quartz
edgy mortar
#

But I'm not a hacker

brazen stirrup
#

@slow birch So can you help me lift the vnp?

edgy mortar
slow birch
edgy mortar
#

@slow birchhttps://steamcommunity.com/id/y1018720976/
VPN ban

tough bane
open carbon
#

3 days passed and my ban appeal hasn't got any response help please.

edgy mortar
#

@slow birchThat application was a bit slow

#

@slow birchI'm in a hurry. My friend is waiting for me

open carbon
#

@edgy mortar i've been waiting 3 days for my ban appeal surely u can wait as well

edgy mortar
#

I just went to the website, but I was prompted to solve it here

slow birch
slow birch
slow birch
open carbon
slow birch
open carbon
slow birch
#

The admin dealing with your case is aware you are waiting but I can see you only placed the appeal on the 4th so the reply should be in the next few days.

open carbon
#

aight ty

lucid valve
#

where do i appeal a ban

wind glacier
#

How to appeal a ban?

tough bane
neat folio
#

It have any rule for streamer or sniping?

hexed nimbus
runic edge
#

i just got banned for playing with a cheater but no one on my clan was cheating

#

can i talk to an admin

urban mirage
#

I was apart of the same squad and also got banned

runic edge
#

all of us are fine with having a pc check

#

any admins on?

raven mist
#

By the looks of it your friend was gamebanned

near halo
#

i have a question. i once played with a online friend who was cheating but i didnt knew about that. so im asking if its possible for me to get unbanned

slow birch
frosty tapir
marble mantleBOT
#

Hey, @frosty tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tired beacon
#

US 10x down?

manic zenith
#

I need help

#

My Chinese friend got banned and it was by his VPN

marble mantleBOT
#

Hey, @manic zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

manic zenith
#

Hey, I have submitted a ticket, it is about my ip and it will be quick to resolve.

slow birch
near halo
#

Heya a player named "123" raided me yesterday after obviously ESPing, I reported to FP, they got banned but their base is still here and their friends are still playing even though they were hacker associated?

sullen karma
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy cypress
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

luke, is there anyway we could talk about my ban 10 months ago?

#

sorry I see now

near halo
#

Thanks for the reply @balmy cypress I sent a ticket.

balmy cypress
balmy cypress
near halo
#

76561199014590914

#

i did make an appeal and it got denied but that was ages ago

pulsar lantern
#

Luke send me a fiver 🙏

#

I have nothing for dinner 🥘

silent iris
#

vanilla 2x 3pm uk time wipe right?

balmy cypress
balmy cypress
balmy cypress
pulsar lantern
#

Chinese at half 1, your a reptile

balmy cypress
near halo
#

Heya guys, I don't mean to be a bother but I had a question. I just got a reply to my ticket saying the hackers friends were banned. But their base is still here. Anyway it can get removed? It's blocking a build area, my base is also still locked despite FP banning them for ESP.

#

ur a legend luke

balmy cypress
near halo
#

So the hackers can come back on different accounts and take their base back? And I can't even get my base back despite it being hacks?

#

I played on as olo/duo and they removed their base when people were proven to be hacking

balmy cypress
#

If they return it would be found out quickly and they'd be banned again

#

I wish we could do more to help but we are not able to interfere. Especially on an official server where we definitely cannot interact with things and have always had that stance.

Its a little different on modded where we used to be able to help slightly more but as times have changed we do less and less in game to interact with the game.

near halo
#

I see.

tacit widget
#

@balmy cypress Could you send me the UKN Build server map file pls?

balmy cypress
tacit widget
#

ohh what? I clicked on the link on their website and it sent me here! I maybe had rustoria open in discord XD

#

i still get this problem on rustoria servers though, not sure if you can shed any light on it

#

obviously ukn too, Vital modded, andd official are all fine

balmy cypress
#

Check your console while you connect and you should see the url where the map file is downloaded from

tacit widget
#

yeah its just a pain! i installed windows 11 which seemed to tilt it

balmy cypress
#

you can then send the link to a friend and have them download and send you the file over discord

tacit widget
#

ohh i see! thanks mate i guess that will have to do

balmy cypress
#

No worries, good luck!

tacit widget
#

thanks 🙂

fresh holly
#

@balmy cypress

#

i need help😭

#

The problem has been solved, thanks

frank bane
#

any admin

toxic shard
frank bane
#

how do i send you a file

#

account list

toxic shard
toxic shard
frank bane
#

i sent the direct links in a private chat

#

@toxic shard hope it helps

twin slate
#

yo any admin pls look eu long cheater ticket

marble mantleBOT
#

Hey, @twin slate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

red hound
#

I wasHACKER

#

76561198407097002

toxic shard
marble mantleBOT
#

Hey, @red hound

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
#

Open a ticket ingame

#

oh nvm you are banned

#

!appeal 922710975164059658

marble mantleBOT
#

Hey, @red hound

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

red hound
#

What should I do?、

#

hacking

#

Unable to access the server

#

This is mineID 76561198407097002

#

Is anyone talking to me

wispy loom
shell drift
#

i bought a VIP but i am still in queue?

wispy loom
shell drift
#

nvm i stupid sry other chat

#

yes sorry

wispy loom
#

Not a problem

elder crag
#

Hey i just bought the Perk Package for the Rustoria 2x yesterday but now i want to upgrade it to the full premium for just 4 pound more instead of buying the 10 pound again, is that possible?

thorny dune
near halo
#

how can i find my reason for my appeal being denied

toxic shard
near halo
#

alright

#

am i able to prove myself against the claim

#

banned for "hacking" when i was using 0 third party software

toxic shard
#

We have all the necessary proof to keep you permanently banned already, you won't be able to prove anything

near halo
#

may i see this necassary proof?

toxic shard
#

As EAC or any other anticheat or game developping company or game community is doing, we do not provide any proof realted to a ban

near halo
#

Alright. I clipped alot from the wipe and none of it can be useful to lead to a unban?

toxic shard
#

No, as the appeal response is stating : the decision is final

near halo
#

Alright False banned it is

#

wont even let people prove themselves. weird

toxic shard
#

I'm more than happy to agree on this disagreement, have a nice day

near halo
#

🤣

tropic bone
#

!ticket

marble mantleBOT
#

Hey, @tropic bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slender stag
#

!appeal

marble mantleBOT
#

Hey, @slender stag

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

solar hazel
#

any staff able to hop into a call with me?

#

ive got a small situation going on atm

slender stag
#

Any staff able to help me answer a question real quick?

spark quartz
#

I need to talk with an admin that has access to payments and so on

royal knoll
#

EU LONG HARD LAGS

balmy cypress
royal knoll
#

same was yesterday like 1-2 min hard lag

wispy loom
steep sandal
#

loot didnt spawned

exotic rose
#

Made a ticket on the EU 3x no bps like 40min ago if someone can look into it thanks

rotund adder
#

!ticket

marble mantleBOT
#

Hey, @rotund adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rotund adder
#

!appeal

marble mantleBOT
#

Hey, @rotund adder

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vapid venture
#

can i get to pm with admin?

near halo
#

on toria 2x mondays

#

got fucking locked out oil room after calling heavies everything just respawned

#

all scientists and everything respawned we have no red card anymore

nova citrus
#

im trying to link m youtube to this discord but on the chrome browser it says it doesnt allow it because it is not safe .So can you help

near halo
#

Will BPs be wiped this Thursday with the coming patch?

toxic shard
toxic shard
nova citrus
#

so what do i do

rustic marlin
#

/apeal

#

!appeal

marble mantleBOT
#

Hey, @rustic marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

steel wagon
steady glen
# near halo 🤣

False positives bans are crazy I barley play rustoria don't cheat and don't have any 3rd party apps and as soon as I load into the vanilla server I'm perma banned I made an appeal and it was denied with no response like i just wanna play the fucking game and im banned for no reason like fix your shit servers

left storm
#

I was Falsely Banned

#

Is there an Admin in here to Talk about an Appeal?

quasi hemlock
#

I was Falsley Banned

nova citrus
#

what about twitch does the twitch work to link

wicked monolith
quasi hemlock
#

how do u know

drifting venture
wet pond
#

Does twitch & Youtube linking work ?

nova citrus
rain matrix
#

@west osprey why kick jakey?

west osprey
rain matrix
#

ok he comin

stark sequoia
#

i need support

wispy dirge
rain matrix
#

@west osprey everything good?

quasi hemlock
#

Ok @arctic sapphire I need U i have Info

#

Or Any <@&274971100184576010>

#

Or <@&274980199668645888>

timber bridge
#

Please quick spam tagging

quasi hemlock
#

ok so i got banned for hacking but i wasnt

#

and my freind got banned too but he got unbanned

#

Because They Found Out He Wasnt

#

And I wasnt

#

But I wasnt Unbanned so what he said was

timber bridge
#

What admin did your friend deal with?

quasi hemlock
#

i got banned because i stood next to people
and i was in a 6 member

#

Tahts What he said

#

ill ask

#

Can u add him ill dm u his username

#

@timber bridge

timber bridge
#

Get the name of the admin he dealt with.

Did he speak with someone or did he appeal?

quasi hemlock
#

Can u ask him

gleaming hound
#

@quasi hemlock Send me your Steam ID please

marble mantleBOT
timber bridge
#

^

quasi hemlock
#

um

gleaming hound
#

man left the discord

tender sonnet
#

Lol no way

timber bridge
#

xD

#

Nobody likes @gleaming hound

errant dune
#

Hello, I need help.. The fact is that after 4 months, I decided to go play with friends, but when I log on to the server, he writes to me: it is forbidden to play with a hacker... But I have never played with a cheater or with someone suspicious in the team and is it possible to somehow remove this lock

marble mantleBOT
#

Hey, @errant dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

remote vine
#

My steam link for the shop keeps coming undone and it wont let me relink it. Any way to fix this?

timber bridge
remote vine
#

I logged on today and tried to open my shop in game and it said I had to link my steam to the group to access it. I had played yesterday with no problems with this but it was happening to a team member of mine.

viscid flax
#

why cant i place inner tube floaty? it says "to prevent exploits" what kind of exploits can you do with inner tube floaty???

timber bridge
remote vine
#

I've tried to relink it but its not going through on the Rustoria website. Tried leaving the group on steam and rejoining through rustoria link but it still wouldn't work

#

Been trying for a hour

timber bridge
#

have you done /auth ?

errant dune
# hexed nimbus !appeal

The website tells me that I have no blocking.. But when I log on to the server, it gives me a lock

remote vine
#

Doesn't show that I have the steam rewards but I've got the other ones

#

but yeah I have

timber bridge
raven sparrow
#

why do i keep getting disconected for hacking but i just joined the server ?

tacit horizon
#

jayjay u get kicked but then u can log back in?

remote vine
#

I acn try relogging real quick

timber bridge
#

Please make an appeal

raven sparrow
#

yes it is

marble mantleBOT
gleaming hound
#

Please send me your Steam ID and I can have a look into the situation.

timber bridge
raven sparrow
#

76561199172567378

timber bridge
remote vine
#

Okay that fixed it. Appreciate it!

gleaming hound
timber bridge
#

Rare but it can happen.

gleaming hound
remote vine
#

Okay if it happens again I'll relog thanks so much

gleaming hound
timber bridge
raven sparrow
#

can you please check i really wanna play with a friend

hoary tangle
#

Hello

timber bridge
timber bridge
hoary tangle
#

@timber bridge When entering the game, she says hacking and kicks her out of the game.(dişil)
Bunu Google'da ara

#

Why does it give such an error?

#

I have 4.5k hours and I'm a publisher.

timber bridge
hoary tangle
#

thank you

nova citrus
#

l

wary prawn
#

Serious question this is allowed to unstuff your base when you are getting raid?

spare widget
#

@wary prawn Yes

#

Unstuffing is allowed

wary prawn
#

Ok thanks
What are the possibility?
Just drop the stuff off the chests?

spare widget
#

I would think you're asking if someone is allowed to despawn items to prevent raiders from profiting - it's a dick move but there's no real rule against it. Same with stuff like doorcamping, roofcamping, insiding, whatever. Just a part of the game

#

Since it's pixels, might as well just leave it and call it a gg. Better karma overall imo - but to each their own

wary prawn
#

Exactly im not mad just want to know what are the possibility to make it disapear lol

#

We cant make it disapear instantly rightn

spare widget
#

Yeah, no. For anything consumable, would just use it. Throw C4 at them, rocket them, etc

livid tapir
#

Zen zen o:

wary prawn
#

Ok ok so its just impossible to destroy stuff instantly

spare widget
wary prawn
#

We cant build on rain mode on the server

nova citrus
#

k

wary prawn
#

Raid mode ?

spare widget
#

For modded, can't /remove or anything like that

wary prawn
#

Ok ok thank you for all of that
Someone we just raided shoot fire and a lot a bullet before we come
And we dont get the tc and all chest empty
So its weird i think he put it in the wall lol

tough bane
#

?banappealtr @hoary tangle

marble mantleBOT
#

Selam, @hoary tangle

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://bans.rustoria.co/

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.link/ bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

restive sinew
#

why did i get muted for 6 hrs for saying pakistan

hexed nimbus
# restive sinew why did i get muted for 6 hrs for saying pakistan

It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

restive sinew
hexed nimbus
#

I will take care of the guy asking this as he is baiting. Could you dm me the steam Id of that person and what server you are on

restive sinew
#

I'm not in the server anymore

hexed nimbus
#

What server where you on ?

restive sinew
#

3x no bps

wanton walrus
#

is that against the rules to bait people like that??

hexed nimbus
hexed nimbus
wanton walrus
hexed nimbus
restive sinew
#

as soon as i messaged herre

#

like a minute or two before maybe but not longer than that

hexed nimbus
#

3 days minimum or more depending on situation

wanton walrus
#

lol

hexed nimbus
restive sinew
#

EU

wanton walrus
#

is that in the rules cause i see alot of people doing it

next spruce
#

anyone know how to solve rust eac authentication timed out?

wanton walrus
timber bridge
#

Thanks!

hexed nimbus
#

Thanx Sploot

timber bridge
#

Np

next spruce
restive sinew
hexed nimbus
raven mist
hexed nimbus
#

👆

#

But the all get the same treatment

inland onyx
#

yo can i talk to an admin

spare widget
#

@inland onyx Hey, can you join Waiting for Support?

bright geyser
#

need support sir

inland onyx
#

we did

near halo
#

!banappeal @bright geyser

marble mantleBOT
#

Hey, @bright geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

No

lunar quiver
#

Is there a way for me to check if I’m banned without loading into the server

tough bane
wanton walrus
raven mist
#

getting others muted? Yes

wanton walrus
#

its common sense that its a bait

timber bridge
wanton walrus
#

if alot of people do it then its not really that obvious that its against the rules

raven mist
#

Well this convo makes no sense

timber bridge
#

Your logic makes 0 sense. Good try though.

wanton walrus
timber bridge
#

I'm comparing two things... just because it isn't in the rules does not mean it isn't obvious.

wanton walrus
#

well if its not in the rules then why ban someone

timber bridge
#

Simple really... because it isn't right to bait and that is obvious.

#

That simple bud.

wanton walrus
#

i mean its kinda the other persons fault for falling for it tbh

timber bridge
#

I mean if people didn't bait the unknowing it wouldn't happen.

hexed nimbus
#

do you say that to the police aswell while driving on a sidewalk and the never teach you that in your driving course ??

wanton walrus
#

maybe it should just be added to the rules no baiting

timber bridge
#

Otherwise this convo is over.

raven mist
#

If we need to add everything to the rulespage thats common sense you'll be reading a 5 page rulelist

wanton walrus
#

yall getting so pressed

raven mist
wanton walrus
#

baiting is something that you see in chat all day

timber bridge
#

That gets muted for all day as well.

raven mist
#

If you see it happen, feel free to report :(:

timber bridge
#

Head to general

hexed nimbus
upper escarp
mystic timber
#

uh i might have said on bad word and i have wait my hour ban and now i can get in the sever

mystic timber
#

yeah

timber bridge
mystic timber
#

ok

#

1219868661

timber bridge
mystic timber
#

oh shit sorry

hearty surge
mystic timber
#

yes thats it

mystic timber
timber bridge
mystic timber
#

ok thx

timber bridge
mystic timber
#

it just worked

#

thx so much

timber bridge
#

Np

timber bridge
mystic timber
#

yeah i will

pliant jungle
#

ayo bruh can someone see when i can play

#

i just redownload rust idek i think my ban 90 days by now lol

timber bridge
pliant jungle
#

ik

#

i am talking about my game ban lol
on the acc i sent

raven mist
#

Thats a rust gameban

#

not csgo gameban

pliant jungle
#

is it?

raven mist
#

It is

rancid ferry
#

lmfao

pliant jungle
#

damn how long i gotta wait to play?

rancid ferry
#

ant play again ever

raven mist
#

till your gameban reaches 180 days

pliant jungle
#

damn i thought yall fw me i thought it was 90

raven mist
#

Well, you can appeal again when you reached 180 days, doesnt mean you willl 100% be unbanned

pliant jungle
#

lol

rancid ferry
#

dont cheat lol

rich anvil
rapid void
#

?banappeal

marble mantleBOT
#

Hey, @rapid void

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lucid valve
#

how do i get a update on my ban appeal

daring socket
#

Pls i need help

#

Some admin

tough bane
daring socket
#

Can we talk on pvt

versed crater
#

!appeal

marble mantleBOT
#

Hey, @versed crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stable quest
#

!appeal

marble mantleBOT
#

Hey, @stable quest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

drowsy yacht
#

!appeal

marble mantleBOT
#

Hey, @drowsy yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

royal knoll
#

why switch for turrets not working or it take delay 20-30-40+min

proper ember
#

yo

#

can a staff move me in support

drowsy yacht
#

Can I get some support please

tough bane
drowsy yacht
#

Still need help. Been banned on 3x eu

tough bane
drowsy yacht
#

Yea

tough bane
drowsy yacht
#

Ah okay thank you.

versed crater
drowsy yacht
#

Huh

timber bridge
#

He is a stripper

tough bane
last topaz
#

<@&874995535881326632> can yall check someone out for me on us 5x ?

marble mantleBOT
#

Hey, @last topaz

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

royal knoll
#

we cant turn off turrets for last 40+min admins?

jagged summit
#

Hi I got banned like a year ago eac banned and i downloaded scripts that someone gave me for free and i tried them in aim train then the next day i got banned but i deleted the scripts before i got banned i know i cheated and i should be banned but im a changed person and havent cheated since I was wondering if i could talk to an admin to get unbanned

ebon iris
#

!appeal

marble mantleBOT
#

Hey, @ebon iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

jagged summit
#

where do i do that

royal knoll
#

read up

wind sun
#

!APPEAL

marble mantleBOT
#

Hey, @wind sun

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

royal knoll
#

admins?

tough bane
# royal knoll admins?

I am not an admin but I might be able to look into this. On what server are you not able to turn off turrets?

candid scaffold
jagged summit
#

@candid scaffold scripts are even easier to get and the reason i want to be unbanned is bc my friends are playing thier server

tough bane
uncut crescent
#

Hey,
i havent received an awnser from my Chat Mod application that i made like 2-3 weeks ago.

dusky crescent
#

hi i got banned like 5 minutes ago because I sent a random ip and then they decide to ban me after like a good 10 minutes for doxing 💀

#

is there anything i can do to get unbanned rn

young cradle
#

HEy just trying to see if im banned i can get into the server ive never been baned before and dont think ive played this server but i can download it for some reason

#

my in game name is Feelsbad

gleaming hound
dusky crescent
#

sure

young cradle
#

or could anyone help me figure out why the map wont load?

tough bane
young cradle
tough bane
young cradle
#

ya

tough bane
young cradle
wintry remnant
#

/auth

marble mantleBOT
#

Hey, @wintry remnant

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

royal knoll
tough bane
fleet fractal
#

I got gifted VIP for US Rustoria Long about a week ago but it seems to have gone away. What is the reason for this? I should have it for a month.

royal knoll
subtle furnace
#

Just caught a tasty 3 day mute for this. chat filter baiting

wispy loom
#

Will look into EU Long electricity

fleet fractal
#

I got gifted VIP for US Rustoria Long about a week ago but it seems to have gone away. What is the reason for this? I should have it for a month.

uncut crescent
#

Hey,
i havent received an awnser from my Chat Mod application that i made like 2-3 weeks ago.

tough bane
fleet fractal
#

@tough bane can I get a response please?

fleet fractal
#

ok thank you

tough bane
fleet fractal
#

i did already

tough bane
#

I sadly have no access to such things. I am afraid you need to be a little patient there. Sorry

fleet fractal
#

i will thank you

#

thx for the help

mystic void
#

yo i just went into rustoria long and i can type in chat can see my message but i cant see any other messages why is this? it wasnt like this a few days ago

tough bane
tough bane
#

Or have you been muted?

#

Send me your steamid please

mystic void
#

ive not been muted or anything no

#

yeah sure 1 sec

mystic void
nova hare
mystic void
#

i can see my own message haha

nova hare
#

Team chat or global chat?

mystic void
#

i just checked and chat is on, and both i can only see me typing in chat

mystic void
#

GG

tough bane
mystic void
#

ive tried it on rustoria eu long and rustoria eu main

#

both were the same

raven mist
#

did u try /chat?

mystic void
#

i havent one sec im loading in the server again i will try that

#

tf i done nothing and its normal again

mystic void
#

@nova hare i was live streaming it to idk and cofi and they said tf is this lmao

subtle furnace
#

How will I receive updates about my appeal?

tough bane
near halo
#

yo

#

where do u check on the website to see the status of your appeal

amber trail
#

it says im not steam link on us zues 5x and im for sure linked

near halo
#

i cant join anymore i was fighting and now i have a steam Auth Timeout

#

what is that?

near halo
#

its not an issue with their servers

#

oh ok

#

its an issue on your end

amber trail
#

halp it says im not linked on steam for zues 5x:(

wispy loom
royal knoll
#

@wispy loom thx for help all perfect now, good job

gilded flower
#

Server says I am not part of the steam group or subscribed to youtube, but I am for both. It was recognizing that I was in the steam group, but it stopped

#

on the No BPs 10x

spare widget
#

Wait a couple minutes and then do /auth in-game - should be normal with Discord and Steam

gilded flower
#

thank you!

near halo
#

When i try joining it says "disconnected play elsewhere"

spare widget
near halo
#

does that mean im banned?

amber trail
#

@wispy loom still didnt work

#

nvm it did ty!

spare widget
# near halo does that mean im banned?

Yeah, looks like you're banned. I see that you've submitted an appeal so you'll want to wait for that to receive a response. If it's denied then I'd recommend finding somewhere else you enjoy playing

near halo
#

Im wondering why i was banned

royal knoll
#

mb u were to toxic to someone

near halo
#

I believe the only reason I could've been banned, is that I was copy and pasting a message about nex's open core as a joke but on the website it states, "Also, if you're continuously spamming the chat we'll hand out chat based restrictions."

pale mango
#

Hello, i was recently banned for the rustoria server 5x no bps us, my team was banned for cycling members while i was at work, i was wondering if i can have this revoked or shortened in any way thank you.

shadow axle
#

Standby

cedar cargo
#

how do u check top hours in game?

shadow axle
#

Standby

#

Update: Left Coast Idk how to check. Please standby for higher ups to answer.

#

Update: Monkeydurant, I am not a mod.

pale mango
#

@shadow axle can you help me get in contact with someone who can help me

shadow axle
#

Standby

#

Update for @pale mango, please wait for a moderator or administrator to read your message. As I have previously mentioned "I am not a mod".

timber bridge
pale mango
#

<@&274971100184576010>

timber bridge
near halo
#

netspl0it is there any way to be informed what i was banned for?

shadow axle
timber bridge
#

Hence the "Play elsewhere" ban. This typically means you were doing something immoral or distasteful.

#

You can appeal it on the site above.

shadow axle
pale mango
#

@timber bridge I sumbitted an appeal but i dont understand how i was liable when i havent been on in over 12 hrs

shadow axle
#

Standby

timber bridge
pale mango
#

ok i understand 😦 do you have any information on how long the ban is for?

timber bridge
#

Again if you explain your situation the admins can review it and they might let you off however that is not my area. 🙂

near halo
#

Vanilla x2 | rig recycler is bugged, the door dont work

cedar cargo
timber bridge
#

For team cycling is typically 1 wipe.

timber bridge
spare widget
cedar cargo
#

thanks zen lmao

near halo
#

Vanilla x2 | rig recycler is bugged, the door dont open

shadow axle
#

Standby

tardy dove
#

Hi can anyone please help, I purchased VIP but still have a queue

sterile moat
#

@tardy dove please join wating for support vc

tardy dove
#

yes sir

dim laurel
#

hi do i report a hacker/cheater here? he is blantly cheating on us and swapped to an alt

hexed nimbus
dim laurel
#

ty

winter haven
#

is insiding allowed in rustoria?

cold coyote
#

yes

winter haven
#

fuck.\

grave pond
#

How do I get a refund for VIP? I haven’t used it and I have 3 auto renewals active at the same time. Please help.

cold coyote
#

You can also cancel it on the donation page

timid dew
#

I got banned from playing with a cheater like 2months ago but i didnt know he was cheating

spare widget
#

@timid dew Send me your Steam 64 ID please

#

@feral pendant Send in a ticket in-game with "/ticket add (your report with details and a link to your clip), rather than calling it out in chat or on here since this is a public place

#

That player has already been banned though

feral pendant
#

thanks

wooden hedge
#

hello i would like to talk to a staff member i have some questions

zealous kettle
proper geyser
#

i joined the steam group but it says i havent linked it

zealous kettle
#

Type /auth again in ~5 minutes or so and let me know if it works

proper geyser
#

ok i will

#

it worked, thanks

dim laurel
#

i dont see how to add a clip to the in game ticket? am i suppose to send it in discord

zealous kettle
dim laurel
#

alright cause this is getting kinda outta hand man is blatantly cheating/admitting to it and been base camping us for the past hour

proper geyser
#

when i try to link twitch it just says this

civic forge
#

hello any admins online?

spare widget
#

Just make sure you have Steam, Discord, and Twitter if you'd like

spare widget
civic forge
wintry solstice
#

any admins to talk to?

rugged estuary
wintry solstice
#

😄

rugged estuary
#

kissin boys?

wintry solstice
#

was toxic, got my mute and then perm ban ig

ancient pulsar
#

🤣

rugged estuary
#

you mustve said some really not so pg13 things my man

wintry solstice
#

i mean i guess it wasnt worse than just a 1 day mute

rugged estuary
#

now you and sqeaker can duo on moose

wintry solstice
#

😭

#

<@&274971100184576010>

winged minnow
#

people being racist at the outpost

rugged estuary
winged minnow
wintry solstice
#

/appeal

marble mantleBOT
#

Hey, @wintry solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hearty raft
blissful thunder
#

are servers down or is it just me timing out

hearty raft
#

cant make an appeal on the website

near halo
spare widget
urban mirage
#

Quick question about an association ban. I was playing on an official server last night with some randoms I had met about an hour prior. I suspected no cheating what’s so ever but one teammate got game banned and it resulted in a server ban for association for me. Last time I’ll be trusting randoms. I appealed it and got a 7 day suspension. Does this show up on my steam profile, and does it leave me in bad standing for the server I was suspended from?

hearty raft
#

alright thank you

spare widget
# urban mirage Quick question about an association ban. I was playing on an official server las...

No, it won't affect anything with your Steam profile, just a server side thing. And I feel ya, it stinks when you get wrapped up with the wrong people. Only a bigger deal if it becomes a pattern - don't let it freak you out from ever meeting anyone and playing with them but just make sure to do as much due diligence as you can. If someone seems sketchy, part ways and send in a report and you'll likely be fine

urban mirage
#

Gotcha, thanks for Help!

hearty raft
#

zen should i expect a message from nat or are you talking about when u passed it onto him months ago

rugged estuary
#

i remember you from moose monthly i think if you were in heart clan

hearty raft
#

ye

#

got banned for ban evasion was randomly linked to an account 🤷‍♀️

#

nothing I can do about it my 2 steam accounts are fine and have no bans except for vac

#

had another admin from a different server look into my account and what im linked to and they found nothing that should get me banned so idk

near halo
#

US - Long has moments of lag spikes, ping goes upwards of 2k I know its not my end as everyone on the server complains about it at the same time.. I'm wondering what VM instance type your running? Maybe you could change it up a bit, either more CPU / RAM If its an aws instance I'm more then I'm willing to help out and take a look and evaluate performance metrics if needed.

spare widget
hearty raft
#

alright appreciate it

floral forge
#

can i get some voice support plz

spare widget
floral forge
#

@spare widget can u help plz

#

i need to talk to an admin

spare widget
near halo
#

where can i find the status of my appeal

soft sonnet
#

Who can help me

spare widget
soft sonnet
#

I was BANNed because of the accelerator

#

Unable to appeal

#

@spare widget

spare widget
leaden flax
#

ayo i need help

vapid obsidian
soft sonnet
#

76561198920622811

#

@spare widget Well?

spare widget
#

Please give me a second. You just put submitted that less than 2 minutes ago and I'm also doing other things

soft sonnet
#

Thank you for your help

spare widget
leaden flax
#

i made a ticket @vapid obsidian

#

i changed my steam url and now it took off my vip and now im sitting in que like a fat fuck

near halo
#

@spare widget i have a few questions

#

if u could hop in a call

spare widget
leaden flax
#

i need help

near halo
#

Hey, I try to join Rustoria.co US main and it says disconnected: play elsewhere. Help please

subtle furnace
spare widget
#

@subtle furnace @near halo Send me your Steam 64 ID please

subtle furnace
#

oh nevermind it's been sent to the wrong discord account

spare widget
#

Ah for sure, Knife

subtle furnace
#

Appeal denied lol

spare widget
#

I can take a look at what's up with it if you want but seems like you already got a response obviously

subtle furnace
#

Yeah it's whatever, 3 days for chat filter baiting seems excessive but I'm not playing this wipe anyways.

spare widget
near halo
#

actually zen i have one more question
if ur free

subtle furnace
#

I resubmitted another not knowing the results were being sent to a different discord account I don't want linked

spare widget
spare widget
winged nacelle
#

Hey so i am trying to join small with my friends and when i join i get disconnected it says hacking?

spare widget
#

@winged nacelle Send me your Steam 64 ID please?

winged nacelle
#

one sec

spare widget
winged nacelle
#

where do i get the steam 64

agile cloak
#

i am stuck in the middle of the ocean on 2x us and cant f1 kill or look at my map

spare widget
winged nacelle
#

76561198399109977

spare widget
#

I can't really intervene but hopefully you're able to get safe

agile cloak
#

im stuck in the air and cant move at all

spare widget
#

Hmmm that's super weird. Maybe try reconnecting?

winged nacelle
#

Me?

spare widget
winged nacelle
#

76561198399109977

agile cloak
#

then im gonna get stuck in q

#

ig its fine tho. thx 😊 😘

zealous kettle
#

Hey @agile cloak, just responded to your ticket in-game. Unfortunately, to fix your issue it does require you relogging

spare widget
winged nacelle
#

Ok Thank You

agile cloak
#

thx spoofy luv you😘

winged nacelle
#

Done

#

Can i know where i can see your response