support

[distant dagger]

I can try later

but too much of hassle before force

[near halo]

are you willing to sell any more vips for rustoria eu long?

[toxic shard]

As soon as some expires yes

[near halo]

will that be before wipe?

[toxic shard]

We have vips expiring all the time I don't know

[near halo]

ok

[clear kestrel]

hello

hello, I have linked my steam account with the discord and I am wrong account, what can I do

[toxic shard]

Open a ticket in #payment-support

[vast carbon]

give more vips

[glad sail]

/ticket

[marble mantle]

Hey, @glad sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glad sail]

!appeal

[marble mantle]

Hey, @glad sail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[low mantle]

when are the wipe

[deft lark]

Where would I find the upcoming map for Rustoria US medium?

[tough bane]

Maps will not be release before.

[deft lark]

Thanks

[tough bane]

They will be available for download after the server has officially been wiped. This will take place in round about 1 hour. Besides that you can already see (after wipe) in the #wipe-feed channel.

@deft lark

[reef rain]

cant see labs on us long map

help

[tough bane]

They are not shown there.

[reef rain]

can you show me that

[timber bridge]

No. You have been answered that yesterday.

[timber bridge]

#support message

[tough bane]

?steamid @wispy hull

[marble mantle]

Hey, @wispy hull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[timber bridge]

Yes

[near halo]

Can we see the Map for US 2x before wipe ?

[misty scroll]

You cannot

[limber trench]

Rustoria hapis?

[hexed nimbus]

#feedback-suggestions message

[stoic flame]

how do i buy vip

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[wanton walrus]

why isnt my vip showing up on the server????

[stoic flame]

is this vanilla 2x main

[timber bridge]

You mean the role on discord?

[wanton walrus]

no on the server

[severe beacon]

is it possible to have my vip transferred if i havent used it yet?

[stoic flame]

?

[timber bridge]

#payment-support you too @severe beacon

[hexed nimbus]

#payment-support for that

[stoic flame]

i wanna buy it for eu 2x vanilla

[severe beacon]

thanks

[stoic flame]

@hexed nimbus

[hexed nimbus]

#support message

[stoic flame]

i see it wipes thursday and monday?

[hexed nimbus]

correct

[timber bridge]

Yes that one is called "Mondays" but wipes Thursday and Mondays now :)

[stoic flame]

ohhh i see my bad

thx

[hexed nimbus]

not a problem

[hard frigate]

@sharp rapids

@sharp rapids

[high thistle]

Where are buy vip accant in server Rustore EU Loong?In the webseit is not vip accaint

[opaque walrus]

sold out

[rugged ermine]

guys could u put a bit stock of vips for the long

we gonna buy, but there is no stock

please

@torn bronze

[opaque walrus]

think you're too late

[thorny dune]

We do not control the VIP stock, once one expires it will become available to purchase

[exotic rose]

3X EU no bps is wiping right now. Will it wipe AGAIN tomorrow?

[rugged ermine]

but the long vips expires and there is no stock

[thorny dune]

If there is none in stock then it's likely already been purchased

[timber cosmos]

Berch does rustoria have hapis server?

[thorny dune]

We do not have a Hapis server

[exotic rose]

@thorny dune

[thorny dune]

It will skip tomorrows wipe

[rugged ermine]

but its gonna be more slots?

[thorny dune]

Yes it's automatic so I would recommend checking as frequently as you can, as everyone will be doing the same thing

[rugged ermine]

ok ty

[vague gyro]

ye

[indigo mulch]

what is the ip to the 3x server that just got wiped

[quiet arch]

f7 and leave the game

[thorny dune]

Hello and welcome! You can find these details in #oldserverinfo

[late narwhal]

my friend is banned for hacking for no reason

he is not hacker

[thorny dune]

What is your friends Steam ID? You can post here or DM it to me!

[wispy loom]

Client update is out

Restart your Steam client if you can't see the client update yet 🙂

[late narwhal]

76561199117094829

[shy tree]

get us main on

[thorny dune]

Thank you. Your friend will need to head over to https://bans.rustoria.co/ and appeal in this situation.

[late narwhal]

he do it

[distant beacon]

I can't join the server, but I have a clean account and I have never played on the server

[tired gulch]

When vip can be paid by skins?

[distant beacon]

I can't log into the server, but I have a clean account and I've never played on the server. Writes that I am banned

I wrote an appeal but I did not see a response

[reef rain]

my vip is not working

[worthy steppe]

are servers rewiping at 3pm est?

[balmy cypress]

Please use #payment-support

[reef rain]

us long vip is not working

is us long working

[hollow needle]

is long up yet

[thorny dune]

Yes both Long servers are online

[hollow needle]

what is pop rn

[reef rain]

but a fat que

for vip

[hollow needle]

que is fine =for us

[hallow seal]

Hey when i try to connect i get kicked and get msg:Couldnt download level how do i fix it?

[reef rain]

can an admin check if i have vip

[cold coyote]

!appeal

[marble mantle]

Hey, @glass shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hallow seal]

Hello i need help i cant connect to server can anyone help me

[vast carbon]

NEED MORE EU LONG VIPS

[astral badger]

i load into server and just says im banned

[thorny dune]

You should fine this resolved now

[undone vigil]

for me it says dissconnected eac 1/2

[near halo]

why cant i join the server

[near rock]

how do i get vip!!!!!

[velvet fable]

can me and 2 friends get queue skipped on eu main we tryna do some funny business

[velvet fable]

go to your rust folder and delete all the maps you have then relaunch

[stiff widget]

!mapfiles

[marble mantle]

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[near rock]

jow do i get vip???

[glossy raven]

Any mods online? My friend bought vip with wrong Steam:ID

[wintry lintel]

jk

[shy marsh]

I can't log into the server, but I have a clean account and have never played on the server. Says I'm banned. Appeal rejected

[thorny dune]

You can get VIP at https://donate.rustoria.co/

[thorny dune]

Your friend will need to head to #payment-support and open a ticket there

[wraith pivot]

talk about ban

[bright kettle]

Any more vips getting released on long?

[feral bobcat]

?vipstock

[marble mantle]

Hey, @bright kettle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[soft wave]

i keep getting kicked from rustoria US mondays saying that i cant download something from the server

[pastel vessel]

Where do I submit a ticket

[jaunty parcel]

i bought vip for small not owrking

[pastel vessel]

/ticket

[marble mantle]

Hey, @pastel vessel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pastel vessel]

!appeal

[marble mantle]

Hey, @pastel vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

did this but it is still not letting me

[pastel vessel]

Lmao this fucking trash can server wont appeal my ban bc I told them I was reversing my payment when they wouldnt ban a hackers team just the hacker

[wispy hull]

Just says denied. What is denied?

[hallow seal]

I cant connect to server

Couldnt download level how do i fix it?

[toxic shard]

did you updated your game ?

[runic zealot]

i bought vip a few days ago and its not working

[toxic shard]

open a #payment-support ticket

[azure holly]

<@&274971100184576010> US Small vip not working

[oblique crypt]

^

[lethal skiff]

I just deleted my maps folder and I'm still receiving the "Couldn't download level" error when connecting to US Monday

[balmy cypress]

Aware of this and we are working to resolve this 🙂

[near halo]

Rustoria us mondays not working too

[thorny dune]

We are aware of this and working to get the server back online currently

The server is back online

[icy quarry]

how can I appeal a ban

[thorny dune]

!appeal

[marble mantle]

Hey, @icy quarry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dusk ruin]

12256 ping

12232

[molten herald]

Hello @thorny dune. I have a soundbug. if I close rust through task manager to restart can I load back into server without que

Is there a 5 min timer?

[toxic shard]

No

[void finch]

I have vip for us small, still queue in ?

[molten herald]

what if I crash?

[void finch]

Vip is active

[misty scroll]

Aware of this, working on resolving it

[toxic shard]

Same

[old crane]

hello when will vip come on rustoria eu long server

[wispy loom]

Which server is this?

[toxic shard]

Most certainly we have vips unlocking all the time

[dusk ruin]

eu main

[wispy loom]

Could you send me your SteamID please

[oak solar]

i got queued after all EU's crashed, can i get queue skipped? like hello????

[livid tapir]

cant load into 10x US no BPS, says that the server hasnt updated

not the only one quite a few others have said the same

[quaint fiber]

why did i get times out on main

[marble crown]

EUs crashed HELLO?!

[agile ingot]

Why me and my friend were kicked from server and now we need to be in queue!!!??!?!!?

[livid tapir]

unfortunately we don't push people up the queue

[oak solar]

ur retarded. dogshit server

[quaint fiber]

i got times out wtf

[wispy loom]

Could you DM me if you just got timed out please
Will look into it

[midnight oak]

i cant get vip for eu long, when will it be in stock?

[icy quarry]

can I talk to an admin directly just bought VIP for the Q today and I am banned for playing with a hacker.

[dusk ruin]

Steam ID: 76561197993175540

[quaint fiber]

and why dont you have the timed out auto joined thing

denis you gottaa dm him

[earnest apex]

Will Medium servers open more player slots? or is it only 300

[thorny dune]

You can keep checking, stock will update automatically

[thorny dune]

You can DM me your Steam ID if you'd like and I will take a look

[zinc flicker]

Asking same question

[astral badger]

i wait a 100 player que to get re banned for no reason

i got unbanned then get banned again

[wheat locust]

hey can someone post map please

[split tiger]

me and my friend got disconnected from main and now i am in que, do you guys expect me to buy vip or what

[astral badger]

!appeal

[marble mantle]

Hey, @astral badger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[astral badger]

when i got to appeal it says im not banned

[balmy cypress]

Looking now

[split tiger]

Hello <@&274971100184576010> can you buy me and friend que skip since you guys diconnected us from main for no reson

[balmy cypress]

We sadly cannot queue skip you

[split tiger]

bruh

[astral badger]

i just waited a 200 player que to get banned

[split tiger]

you expect me to wait out a 100 player que when i was first in server

this was a issue with your servers not my things

why am i getting punished for no reason?

[toxic shard]

You are not getting punished, it's only a unfortunate situation

[chrome cypress]

i nned support

[balmy cypress]

We don't expect you to do anything, I am sorry you got DC'd but this happens sometimes and we cannot queue skip every person this happens to

[earnest apex]

any answer?

[astral badger]

this is proof that i got unbanned

[chrome cypress]

any admin?

[balmy cypress]

Slots change automatically, we can't say for sure currently

[old crane]

i cant get vip for eu long, when will it be in stock?

[balmy cypress]

Hey there, please write what your issue is so someone can help you

[verbal fossil]

help

[balmy cypress]

Nobody will be able to tell you when it will be in stock sadly

[thorny dune]

Hey you should now be able to reconnect!

[chrome cypress]

bro i cant open the game

[astral badger]

theres now a 200 player que💀

[chrome cypress]

can u look the me on voice chat

[balmy cypress]

What do you see when you try explain some more if you can

[chrome cypress]

i did claim the game

[balmy cypress]

I cannot join voice, I am sure if you join waiting for support, someone can help 🙂

[tall hill]

will there be anymore vip for eu long

[clear monolith]

I dont know if this is support or not but is the 3x still gonna wipe tmr or not bc force was today?

[wispy hull]

If you have been perma banned give me a message 🙂

[oak solar]

lol were not getting queue skipped after being targeted like that...

like hello, queue skip me

[thorny dune]

The 3x server will skip the wipe tomorrow

[violet gull]

is the 2x vanilla a new server? never seen it before

[clear monolith]

Ty

[slender folio]

any possibilty someone can review my appeal?

[unkempt imp]

i boosted the server yesterday, will i have my rewards in game or do i have to verify

[slender folio]

Any administrator that sees this please help me

[thorny dune]

Hey nope it's not a new server

[royal knoll]

why eu long laggy like shit never happen beefor in previous wipes, i have 40 ms ping but in game its looks like 500ms

[tall hill]

any estimates on when vip will restock for eu long

[thorny dune]

When you get into game you can use /auth and everything should be sorted

[near halo]

no bps x10 us not worked

[thorny dune]

Hey it's a system that's automatic so I couldn't give you a specific time. Your best bet is to keep checking regularly and hope you can see an opening!

[tall hill]

okay thankyou

[tribal pebble]

i just got prio i login and i got ban

[slender folio]

berch

[tribal pebble]

and its saying (hacking)

[slender folio]

can you please help me with something

[near halo]

we haven`t updated our server just yet, comne back later
rustoria x10 us

[thorny dune]

I will most certainly try! Your welcome to post it here or send me a DM!

[tribal pebble]

can you help me bro

[slender folio]

do you have any part in dealing with ban appeals?

[thorny dune]

Like wise.. you can describe your issue here or send me a DM!

[thorny dune]

I can take a look if you want to paste here or DM me your Steam ID!

[slender folio]

your dms are close can you dm me first?

[fallow goblet]

Salutations friends

i had purchased a wipe pass

[tribal pebble]

check dms

[fallow goblet]

how long till it takes effect

[thorny dune]

My DMs are open as others have messaged me. I cant message you as you have the setting turned off.

[thorny dune]

This issue is now being looked into. Thanks for reporting it!

[hollow chasm]

10x just got wiped

and it just closed what’s going on i was dominating bro

[dusk ruin]

guy where admins ?

[hollow chasm]

what just happened to the rustoria server? they just wiped like an hour ago and just wiped again

[balmy cypress]

You are not connected to Rustoria

probably connected to the wrong server I'd imagine

[tribal pebble]

@thorny dune can you pls check dms again

[wary prawn]

i cant connect to the trio x5
This is bc there is too much people,

[dusk ruin]

@balmy cypress hi

[slender folio]

Luke can you please help me?

[dusk ruin]

you admin ?

[balmy cypress]

Please write your issues so someone can help rather than asking for help with no context

[wary prawn]

?

[mellow wing]

im on the zues 5x and i cant use the shop it tells me im not linked but then when i /auth in game is tells me i already am can anyone help me??

[balmy cypress]

What do you see when you try to connect?

[dusk ruin]

@balmy cypress I`m not buy vip. need help

[wary prawn]

authentification failed

[hallow gate]

i just joined eu x3 and when i spawned in it said i was hacking even tho i have no hacks enabled

[balmy cypress]

Try again with /auth in 5 minutes

[slender folio]

It has to due with being banned I want to speak to someone who can actually hear my side of this and do whats right for the situation

[balmy cypress]

Hmm not 100% on that, try to verify game files and join again

[balmy cypress]

?steamid

[marble mantle]

Hey, @hallow gate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

?steamid

[marble mantle]

Hey, @slender folio

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wary prawn]

k i restart all good

[dusk ruin]

@balmy cypress help pls

[balmy cypress]

Whats up Denis

[dusk ruin]

need buy vip, but I`m not buy vip in russia. How I can buy vip ?

[slender folio]

76561199015128783

[crude meteor]

I bought vip for my friend and its not working what should he do

[wary prawn]

ty for reactivity btw always a pleasure

[chrome meteor]

One message removed from a suspended account.

[balmy cypress]

Couldn't say on this. We only accept paypal and stripe so you'd have to find a way to make one of those work unfortunately

[balmy cypress]

#payment-support

[chrome meteor]

One message removed from a suspended account.

[balmy cypress]

?appeal

[marble mantle]

Hey, @chrome meteor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dusk ruin]

payment-support

[balmy cypress]

checked the ban, seems fair and justified I am sorry to say

[dusk ruin]

#payment-support

[slender folio]

Im being banned for things that happened many years ago? Is it tho?

I just want to play the game again

[hallow gate]

i got it what now

@balmy cypress

[balmy cypress]

I believe its regarding your previous accounts yes, we don't allow players with such history to play

[balmy cypress]

Send it here

[hallow gate]

76561198997163937

it doesnt even let me get in it just auto kicks me

[slender folio]

It has to due with the IP, my brother used to play aswell I could show you his entire PC and that he is gamebanned, we are in complete different rooms with pc setupps

[hallow gate]

and says im hacking for some reason

@balmy cypress what does it say

[balmy cypress]

Looks like you need to appeal, click mute appeal and write that its a ban

[balmy cypress]

?appeal

[marble mantle]

Hey, @hallow gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hallow gate]

it says up for review

can they sort it asap

@balmy cypress does the server allow 3340 X 1440 monitors is that why it flagged me?

[wary prawn]

now it canceled me for unknow file version lol

i did the update btw

[balmy cypress]

As far as I am aware, no rust server can tell your screen resolution but thats not got anything to do with the kick

[chrome meteor]

One message removed from a suspended account.

[hallow gate]

yea lol

[hexed nimbus]

feel free to join in #368790610783764480

[hallow gate]

what does the appeal say?

[balmy cypress]

What do you mean?

[hallow gate]

i appealed, can some1 check it or just unban me

[pastel harness]

i made a ticket what should i do now

[balmy cypress]

Both of you will need to wait for an admin to be available to look into those @pastel harness @hallow gate

which will be asap

[pastel harness]

ok

[wary prawn]

"Disconnected for integrity :Unknow file version"
This is the error message

I try the computer restart

[mellow wing]

im playing the 5x and still cant use the shop

tells me to auth but i have on discord steam already

[thorny dune]

Have you used /auth in-game?

[mellow wing]

yes 10 times now

tells me im auth already but shop tells me i need to auth

[marble mantle]

Hey, @wary prawn

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[near halo]

hey, my steam is not working , i've joined the group and it doesnt give me acces to the shop

[proud marlin]

Will the VIP slots be added? Long eu

[oak solar]

L server

[pastel harness]

@balmy cypress i made a ticket what should i do now?

[sterile spindle]

Explain the issue your having and wait for a admin to get to the ticket

[pastel harness]

ok

Thanks

[near halo]

admins

[thorny dune]

Hey have you used the /auth command in-game?

[thorny dune]

This is automatic. Keep on checking as slots are opening up all the time. Just need to check regularly until you see an open slot.

[pastel harness]

how long should i wait for my ticket?

[thorny dune]

Someone will get to your ticket as soon as possible

[rustic marlin]

open up spots on long please 450 player 300 queue

[marble mantle]

Hey, @rustic marlin

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[rustic marlin]

thats retarded

[fleet summit]

why does main have 700 pop limit but long has 450?

[tame kindle]

Cos ones main and ones a monthly..

[wary prawn]

still didnt work bruh

[split dune]

how do i link my steam im in the group

[balmy cypress]

Issue resolved? @bitter stratus

Well you know where to find me if you'd like to be truthful about the situation and I can surely get it sorted out! 🙂

[fleet summit]

does us long have queue skip?

[balmy cypress]

All of our servers have queue skip but I believe US Long is out of stock

[marble fractal]

when i try to load into a server it kicks me out

[fleet summit]

great

30 out of 200 for the last 30 mins hasnt moved lets go!

[formal talon]

can you play if you got a game ban on this

[hexed nimbus]

You are NOT allowed on our servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have 2 gamebans on other accounts within the last year.
• You have 3 gamebans on other accounts in total.

[marsh plover]

why when I logged on to the server I was told that I was banned for cheats? Cheats I have never used

[tough bane]

?banappeal

[marble mantle]

Hey, @marsh plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[scarlet cairn]

I've joined the group for a bit now and it still shows that I haven't linked / authorized it; Even the website says its not joined.

[vapid haven]

how can i buy vip?

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[weary cipher]

eu long out of stock 😦

[toxic shard]

Usualy on wipe day yeah quite hard to found a spot

[near halo]

?banappeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rich rivet]

is 10x no bps wiping at 5 still?

[unkempt imp]

how often do i need to boost to keep my rewards

[toxic shard]

!appeal 148076414640324608

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tardy dawn]

prolly monthly

[grave orchid]

can i get help from an admin please?

[undone sequoia]

Hi!
My points vanished from the ingame store
Is it supposed to be deleted on forcewipe?

[toxic shard]

Yes

[grave orchid]

@toxic shard can i get some help please

[cyan loom]

Hello, I had a problem buying the VIP. I put an id of another person and not mine. I wanted to know if there is any way to cancel the payment to pay the VIP again.

[buoyant falcon]

hey i was wondering if i can post a discord link because it has giveaways and its legit

[cyan loom]

Hello, I had a problem buying the VIP. I put an id of another person and not mine. I wanted to know if there is any way to cancel the payment to pay the VIP again.

[toxic shard]

The best way is to open a ticket in #payment-support describing the issue

[storm zealot]

I keep getting disconnected and it says "Play Elsewhere"

[toxic shard]

Usualy it means that you had a really bad behavior in the game

[tardy dawn]

i think that means play elsewhere

[toxic shard]

You can appeal on https://bans.rustoria.co if you think it's not next to your actions

[storm zealot]

I Havent played rust in 3 months lol, i got raided then never got back on i guess ill file one

[undone kelp]

<@&274971100184576010> /remove is kinda glitched on eu 3x

[raven mist]

How is it glitched?

[undone kelp]

i cant remove a wall eventhough its not even close to a box

[raven mist]

is there a box under it? on the sides?

[undone kelp]

no

[raven mist]

above it?

[undone kelp]

nope

[timber bridge]

TC close?

[undone kelp]

nope

[raven mist]

sure dm me

[timber bridge]

Hop in Support for me @undone kelp

[undone kelp]

its atleast 1 full block away from box

vc?

[timber bridge]

Yeah, I'll have you screenshare and see if we can figure it out

[golden kernel]

my vip isnt working

[torpid nymph]

I need a admin..

I have send a email af [e-mail] ... Hope you can see on it asap

[fleet summit]

bruh up server pop for long queue hasnt moved in an hour

[rugged estuary]

Bro what is this mute shit

?appeal

[marble mantle]

Hey, @rugged estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[covert flare]

is rustoria keeping old recoil on modded servers?

[timber bridge]

Please DM me the steam ID (https://rustoria.co/getmyid)

[glad rover]

@timber bridge hey bro i said gg like 5 times and got muted

[timber bridge]

No.

[covert flare]

dawggg

[covert flare]

are any servers keeping it

[rugged estuary]

KICK THAT CHAT MOD OFF THE TEAM

[glad rover]

hes muted like 5-6 people without propper reason or warning

[rugged estuary]

Like

[timber bridge]

Warnings are not required, however please give me one second as I am looking into it

[timber bridge]

#support message

[glad rover]

thanks bro that is literally all i said

[fleet summit]

its a 6 hour mute?

[rugged estuary]

u cant just do that, no warning. 6 hour mute.

[timber bridge]

Fixed.

[cinder venture]

its been saying im next on us main thursday for 2 hours now

[timber bridge]

Send me your steam ID

[tough bane]

Sure why not. Should be common sense that spamming chat might annoy people.

[fleet summit]

^ and whining about a 6 hour mute? oh god forbid u cant spam chat for 6 hours

[glad rover]

thanks homie.

[rugged estuary]

76561198301997313

also how do i verify

[marble mantle]

Hey, @rugged estuary

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[rugged estuary]

I do not appreciate this nonsense of being banned for no reason. I obeyed chat rules. You need to sharpen up the chat mod that muted me. I am disappointed

[timber bridge]

I have DMed you.

[near halo]

THE NEW RECOILS ARE ASSSSSSSSSSSSSSSSSSSSSSSSS

spent 3k hours to learn multiple guns and they change them

what a shitty game

[tardy dawn]

if you spent 3k hours learning the recoils, it should take you more than 100 hours to learn the new ones than tbh

[celest geode]

oh njooo

if you took 3k hours to learn old recoil, youre either handicapped or lying

[native wyvern]

I need help

[golden kernel]

net how long should my vip ticket take

[timber bridge]

I depends as it is Wipe day and they have to deal with a lot of different things.

[native wyvern]

net can you dm me ?

[timber bridge]

How can I help

Sure

[golden kernel]

'

[radiant pasture]

My friend bought me vip but it hasn't gone through yet

[timber bridge]

#payment-support

[radiant pasture]

ok thanks

[civic trail]

yo

[timber bridge]

Hello!

[civic trail]

can i talk to and admin

[timber bridge]

Not an admin but I might be able to help

[civic trail]

can i get an unban

[timber bridge]

You will need to submit an appeal

[civic trail]

ok

[slate stirrup]

i'm not rushing any one just I wanted to make sure I put my ticket in correctly. i have made me a small channel vip-6375 and i wanted to make sure i am waiting correctly and not in the wrong line haha.

[timber bridge]

Is it pertaining to a VIP issue?

[slate stirrup]

yes it is.

[timber bridge]

Yes that is the correct place to be, please give your steam ID and what issues you are having. 🙂

In that channel

They will assist you ASAP

[slate stirrup]

sweet thank you that is what i did. 😛

[azure sandal]

please 1 admin?

[timber bridge]

Awesome they will be with you shortly

[timber bridge]

Not an admin but I might be able to help?

[azure sandal]

we have been banned in the rustoria x3 no bp by cyclin clan member for changing 2 players I wanted to ask if you can unban us please

[sterile spindle]

?appeal

[marble mantle]

Hey, @azure sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[loud ocean]

hello admin my teammate from china use vpn need whitelist

76561198183820935 76561198222262108

[proud ermine]

I have bourght vip but has not activated on my acccount help me please

[loud ocean]

thx 😄

[timber bridge]

We do not use whitelist, all VPN's are allowed.

[timber bridge]

#payment-support

[loud ocean]

vpn ban

[tawny spire]

why do i not have vip this gotta be racist

[torn spire]

Why am I banned for no reason?

[proud ermine]

can i get a response asap please

[tawny spire]

no one cares

[loud ocean]

show in game hacking

[tawny spire]

your banned because you cheated

[timber bridge]

Our system is not setup in a racially biased manner. Please make a #payment-support ticket.

[tawny spire]

oh shit my b

[tawny spire]

do i gotta open a ticket though i was gifted vip and im in a q

[loud ocean]

like this

[torn spire]

兄弟我也是这样

[timber bridge]

yes

[tardy dawn]

?appeal

[marble mantle]

Hey, @torn spire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[halcyon stratus]

Hi i just waited in Q for 4.5 hours then instantly kicked from the server with no notice, is there anyway i can get a one time Q skip

only was on the server for a total of 2 minutes

[timber bridge]

We do not offer queue skip for these circumstances.

[loud ocean]

u can unban my friend?

[tardy dawn]

your friend may appeal their ban

[loud ocean]

where

he cant use discord

[neat pumice]

Hello, your friends should be fine to connect now 🙂

[loud ocean]

thx >3

[karmic sinew]

I timed out as I sat down at my pc because of a silly silly cherry tree

Sad Boi now

[torn spire]

How to appeal?

[halcyon stratus]

really? that sucks, 4.5 hours wasted, didnt even crash server just booted me with no notice

[eager linden]

Hi, can i recieve help on Rustoria.co eu medium?

stash not loading on screen

[bitter scroll]

am i able to get Q skip? Crashed outside of outpost and now im in a 120p Q

[timber bridge]

Yeah unfortunately that isn't something we can control.

[timber bridge]

what do you mean?

[tawny spire]

reply to my ticket papi

[near halo]

hey, i have a question my friend was banned 2 years ago for assosation with a cheater (he met him in game and he said ill get you loot and he followed him while he killed everyone) he doesnt involve him self with cheats anymore and never really did is there anyway he can get unbanned or are these bans final?

[timber bridge]

Only select staff can do that, as it is dealing with confidential information.

[tawny spire]

my wipe was grieffed by a chat mod gonna kms

[timber bridge]

Are you asking about your ban or your friends?

[near halo]

friend

[timber bridge]

Hope this is not true if it is please reach out to 800-273-8255

[near halo]

LOL

[timber bridge]

Only they can speak to us about their ban.

[tawny spire]

was about to call it tbh then realized it was sucide hotline

[near halo]

okay lemme invite him sir also ur funny af

[eager linden]

I stashed it exactly on me but i cannot unbury it??

[tawny spire]

but the first part of the sentence is true

[torn spire]

Why was I banned, and then I complained and said I wasn't banned?

[bitter scroll]

yo @timber bridge I crashed outside outpost in US long is there anyway to get a 1 time Q skip?

[timber bridge]

You must have forgot where it is... I would use a building hammer and swing it at the ground you will hear it hit something if the stash is there.

[timber bridge]

We do not offer 1 time queue skip.

[tawny spire]

netspl0it im gonna cry if people dont look at my ticket

[karmic sinew]

Are you offering anymore vip for US Main Vanilla at any point t?

[near halo]

@median tinsel @timber bridge sorry for ating you here he is i thank you for helping btw

[timber bridge]

We always receive a lot of tickets on wipe day please be patient while they are looked at.

[timber bridge]

Np

[marble mantle]

Hey, @karmic sinew

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[median tinsel]

HI

[karmic sinew]

Nope thanks tho

[median tinsel]

do u want me to explain it here or in dms

[torn spire]

hi

[timber bridge]

Either works 🙂

[timber bridge]

Hello!

[torn spire]

Why was I banned, and then I went to appeal and it showed that I wasn't banned?

[limpid dock]

auth doesnt work for x3

[tardy dawn]

lag non stop us small? many others saying it aswell

[bitter scroll]

will VIP refresh any time soon?

[tawny spire]

net if someone told me they where gifting me vip and last month i logged in like before this wipe and checked and It looked like i had vip and now im in q is there anything u guys can do about it he bought the vip with store credits but now its saying the vip purchase didnt go through

@bitter scroll vip restocks when someone elses runs out

[bitter scroll]

fuck

[timber bridge]

Not sure what you mean.

[tawny spire]

yep in the same boat as u

[near halo]

@timber bridge thanks again btw for just hearing us out you the man

[timber bridge]

For sure

[timber bridge]

Please try to login for me!

[tawny spire]

so basically one of my friends who is also a chat mod told me he was going to buy me vip with his in store credits and last time we checked the purchase went through but now im in q and when he checks who he gifted vip its saying my gifted vip didnt go through

[torn spire]

I have tried many times.

[timber bridge]

What server?

[tawny spire]

us long

[timber bridge]

Try again for me, an admin has looked into it

[sacred skiff]

hey netsploit rustoria link to youtube and twitch doesnt work for me

[torn spire]

Do you want to open VPN to access the server?

[near halo]

try restarting the game

[timber bridge]

Have you attempted to login?

[marble mantle]

Hey, @sacred skiff

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

[timber bridge]

Twitch is the same.

[torn spire]

I have tried many times.

[sacred skiff]

thank you!

[timber bridge]

Have you tried again in the past 2 minutes?

[near halo]

it doesnt work

[near halo]

its disabled rn @sacred skiff

[sacred skiff]

ment to say that to netsploit

[torn spire]

Ok, I'm waiting for two minutes to try.

[tawny spire]

?

[timber bridge]

What server was the VIP on?

[tawny spire]

us long

we got it on sunday-monday

[timber bridge]

Us long currently has no stock.

[tawny spire]

ik vip is out of stock

but we bought it last week

[timber bridge]

There is no stock to give.

If it was purchased last week you would have it 🙂 just ran out of stock about an hour ago.

[tawny spire]

is there a way to skip or help me because his credits where taking (or thats what he is saying) and it said payment went through but now when he checks its saying it didnt go through

[near halo]

also if it says it didnt go through that means the payment didnt go through so it didnt give it to you

[tawny spire]

ik that

but i had it when we checked and he also had his credits taken

but when we checked just now its now saying payment didn't go through

[tender egret]

my friend gave me vip as a gift to eu long when I checked in and checked before the server wiped, there was vip but now i don't have vip on the server

[thin cosmos]

I already sent the ticket, I wrote the steam id for the vip wrong and I need them to transfer it to my real steam id

I'm waiting for an answer from luke supposedly

[timber bridge]

#payment-support

[timber bridge]

They will respond ASAP

[tawny spire]

that basically same thing that happening to me

[daring charm]

whats the command to change your pvp kit

[near halo]

go to payment support then cala

[timber bridge]

DMs

[thin cosmos]

I've been waiting for 2 hours for the response of the ticket, I want to play I'm in a waiting queue since I wiped

please 😭

[daring charm]

Whats the command to change your pvp kit on rustoria 5x?

[ionic crane]

Can I switch us long vip for main?

[timber bridge]

Possibly, #payment-support and ask.

[tender egret]

can you check the ticket vip 6385

[timber bridge]

Only select staff members can handle request due to the confidential information within them, please be patient while they are working through them.

[near halo]

@timber bridge can u add me i need to dm u

[acoustic thicket]

i need an admin please

<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632>

[urban pendant]

how can i get an admin

please

<@&274971100184576010> <@&874995535881326632>

[tame solar]

plz help

[urban pendant]

<@&274971100184576010> <@&874995535881326632>

[tame solar]

<@&274980199668645888> join support

[tacit horizon]

Stop tagging admins its not gonna make them join faster

what do you need help with anyways?

[urban pendant]

ive been banned for hacking and i dont know

[tacit horizon]

/apeal

[urban pendant]

ive never hacked

[tacit horizon]

!apeal

[urban pendant]

!apeal

where do i put that

[tacit horizon]

go on google

search rustoria bans

[marble mantle]

Hey, @urban pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tacit horizon]

oh thanks netspl0itt

[urban pendant]

whos that

[tacit horizon]

a mod go on that link and explain ur situation

[timber bridge]

Sorry for the delay guys I'm eating right now but will be back shortly if no one else helps before then..

[urban pendant]

i need help please

[tacit horizon]

i got it :>

[sacred skiff]

love you netsploit!!!

[tacit horizon]

come chill chats mr joel

[zealous kettle]

!steamid

[marble mantle]

Hey, @urban pendant

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

hey is sign artists not working on us2x?

[urban pendant]

76561199135278777

[empty grove]

/ticket

[marble mantle]

Hey, @empty grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zealous kettle]

Unbanned

[urban pendant]

thank you

[placid haven]

hello can someone help me with a connection issue? when i come to "entering game" the game exits, done it twice now. But since it just exits i have nothing to go after, so i was wondering if a staff could help me check the logs what the quit message was? i have the steamid ready

[elfin barn]

Have you verified your gamefiles through the steam GUI?

[placid haven]

what

ahh yes verified like that yes, i know what you mean yes i can connect to other servers fine but just not this one.

they are recently verified too

[tacit horizon]

what is the server

[sudden lava]

when the mods need support lol

[placid haven]

eu long

[tacit horizon]

still on my way trying to become a chat mod one day :))

wait a minute im going to check something

[placid haven]

okay ty

[elfin barn]

Restart steam

[placid haven]

sometimes the disconnect msg gives some clues, was hoping it was some logs or so

just restarted computer, between each crashes too

[tacit horizon]

do you have the messages errors it game you ?

[placid haven]

but its just this server too, i another lowpop community and it went fine

[elfin barn]

I mean now

[placid haven]

no nothing it just alt f4s the game, thats why i was hoping the log here would maybe say something

they often have more info then just diconnected sometimes

[elfin barn]

Wait some admin is going to jump in if your restart doesnt do it

[placid haven]

i did, trying for the 3rd time now. Shouldnt this log in a folder or something?

maybe locally too

[elfin barn]

Seems strange, restart steam please now. And confirm it still won‘t let you so they can actually have a look.

[tired swallow]

There's a common problem with the game crashing without an error message when loading in, Don't know if that is what you're experiencing but maybe try verifying game cache, restarting steam and your pc.

[elfin barn]

It does

[placid haven]

yes verified it after first crash

and restarted pc. Then it still crash

trying a 3rd time now, dont wanna risk the queue again.. ive been sitting for hours lol

was just hoping maybe admin would search rustadmin with my id and see if the disconnect msg was containing some more info meanwhile

[near halo]

How i properly use the sign artist i only get syntax errors

[tired swallow]

Just waiting on an Admin to confirm this

[marble mantle]

Hey, @near halo

Let's say you have a very cool picture you want on a sign.
You download it to your computer, like this one for example (First picture below)
https://files.rustoria.co/schaadt/44853d59-1538-44ad-a968-8f3b0550e6b2.png

Then you go to a website like https://imgur.com/upload and upload the picture.

Once you have done that, you press "Get share links" in the menu and choose "Copy Link" on the top one (Second picture below)
https://files.rustoria.co/schaadt/78543e02-a8fb-4f9c-b9cb-5a4809987b2e.png

Then you get a link that looks like this https://imgur.com/aPMyUIY
Then simply add .png to the end of it so it looks like this https://imgur.com/aPMyUIY.png
Ingame you want to be looking at a sign and then type /sil https://imgur.com/aPMyUIY.png

[tired swallow]

Alt-tabbing whilst loading in can also cause crashes

[near halo]

Thank you ❤️

[placid haven]

76561197960324311 well im throwing it out here in case any admin sees this. Ye i try alt tabbing to a minimum, i watch shows while i wait

but 2 monitors help

[tired swallow]

@placid haven Do you mind trying to join another server to see if it's a problem on our side or client side?

[placid haven]

if it crashes after im 12 then yes 😄 but 12 man.. dont wanna risk it yet

or if it enters i mean

[tired swallow]

Give it time, Sorry that you have this problem.

[weak dome]

5x on staging branch just crashed

[tired swallow]

Currently the only advice I can give you is to make sure the game is launching correctly and that there's no back round applications eating up your CPU

[placid haven]

i mean, i have 10 people a head of me of time im good 🙂

[near halo]

Hey I need help

[tired swallow]

What's up?

[zealous kettle]

You'd be the only one getting logs. It'd be a client side issue.

Rust did just release an update around 15 minutes ago though. So you may need to update

[near halo]

I just bought a pvp kit and was playing then I got kicked for no reason and won’t let me load back in

[zealous kettle]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[placid haven]

oh, could you see if i exited with the wrong protocol maybe or ?

or, entered in this case

[zealous kettle]

I am not seeing anything. I'd recommend restarting your game/steam as Rust just released a client update which may fix your issue.

[near halo]

Am I posting my steam id here is that safe?

[zealous kettle]

Yes, it's safe

[placid haven]

Okay, ill try that again, thanks.

[near halo]

The server isn’t on my list anymore….

[zealous kettle]

Let us know if the issue persists

[zealous kettle]

Try connecting via the IP in #oldserverinfo

[placid haven]

allright

[unkempt flame]

I think large rig on eu long is bugged

[near halo]

How?

[unkempt flame]

it hasn't respawned since the first time it was taken

We have gone there and checked every corner nobody is there it's been like 6 hours no crate spawn

[near halo]

How do I connect via the ip

[zealous kettle]

F1 console

[unkempt flame]

Spoofy is large bugged?

[near halo]

Do I copy everything that’s bolder

Bolded

[zealous kettle]

What server are you trying to connect to?

[near halo]

The tri 5x no bp

Us

[zealous kettle]

The server is currently offline - we're investigating it

[near halo]

Oh that’s why I got kicked so everyone did?

[zealous kettle]

Yes

[near halo]

Damn please mention me when it’s back up

[unkempt flame]

So um

Is large bugged on eu long

[zealous kettle]

Looking into it

[unkempt flame]

Ok thanks

[placid haven]

it worked now it seems.. 3rd time is the charm i guess? hope it lasts

thanks for now, bye

[green granite]

in what way is it bugged

[unkempt flame]

Well

It hasn't respawned in 5 hours

Since it was first taken

[main mirage]

what is the ip for solo/duo/trio 5x no bps

[green granite]

have you checked to see if some one is on it

[gleaming wave]

how long until us solo/duo/trio up?

[unkempt flame]

yes

[zealous kettle]

We're looking into Trio

[unkempt flame]

Literally checked every corner lol

[main mirage]

what happened to trio

[unkempt flame]

We have also checked cams

[warm yew]

is there an ETA on 5x no bp

[main mirage]

yeah

[mossy violet]

Are you guys looking into the trio 5x no bps?

[timber bridge]

Hey guys! I am back please let me know if there is anything I can assist with.

[unkempt flame]

Welcome back 🙂

[main mirage]

5x solo/duo/trio no bps

[timber bridge]

#support message

[main mirage]

what happened to it though

[timber bridge]

Being looked into.

[zealous kettle]

Trio is booting up

[mossy violet]

aye how do i get dedicated player

[zealous kettle]

2k hours on one server

[mossy violet]

ohh lemme check

[main mirage]

ok what is the ip?

[zealous kettle]

#oldserverinfo

[mossy violet]

How can icheck?

[remote adder]

servers down 5x no bp us trio

[timber bridge]

@remote adder

[remote adder]

thx\

[timber bridge]

checking for you now.

[mossy violet]

I played the old 5x no bps

had close to 2k i believe

[timber bridge]

1,710 on US 5x No BPs.

290 more hours 🙂

[mossy violet]

sheeesh

[unkempt flame]

Did you guys fix the problem with large oil?

[waxen copper]

can u appeal bans?

and what does chargebacks mean

[mossy violet]

u donated or bought something and refunded on paypal or through ur bank

[waxen copper]

what? really? tf

i havent done anything like that ive just been playing

pls someone help xx

[tawny barn]

yo someone in support drag me

[waxen copper]

what does threaten to slander mean

[tawny barn]

bruh wya @cunning tulip

[near halo]

How do you change what gun you get for pvp

Hello?

[austere badger]

can I speak to an admin for ban appeal?

[near halo]

Hello, this is my first time. I tried to play game and now it says Disconnected: Ban Evasion I tried retry connection but no help

only link I can find was rustoria.co

can anyone help?

[timber bridge]

You will need to appeal via https://bans.rustoria.co

[waxen copper]

hey, firstly the website isnt working for me aha and i litteraly dont even know what ive done, please help 🙏

[timber bridge]

Try that again

[waxen copper]

try the website?

[timber bridge]

Yes

[waxen copper]

its says host error for me

[near halo]

It says I have to wait 1-3 days. Do I have to wait 1-3 days to play the game? Why?

[waxen copper]

ah now it fixed sry it was probly my internet anyways

[timber bridge]

Also, the ban reason is stating "Ban evasion" which typically means you have been banned from ours server previously or have been gamebanned.

[waxen copper]

are u able to take a look at my request now or is that too much to ask 🙂

[near halo]

But I didn't play rust before

[timber bridge]

I am not able to look at ban appeals, admins do that. Please give them some time to review it.

[waxen copper]

darn okay, sorry to trouble u

[timber bridge]

That is why we have appeals, please appeal and await for the response.

[austere badger]

ban appeal filled out, thanks for the info

[near halo]

But I just paid 40$ for the game how does it make sense. Then I will ask for a refund in steam because it never told me I have to wait 1-3 days

[timber bridge]

You are allowed to play other servers in the meantime if you are not gamebanned.

[near halo]

You guys should give better support or at least mention somewhere that we won't be able to play the game for couple days

[near halo]

what do you mean other servers? Other map?

[timber bridge]

A different server.

[frank marten]

report

[marble mantle]

Hey, @frank marten

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

ur not getting unbanned kid

[timber bridge]

#general if you do not need assistance

[unkempt imp]

us server 5x no bps is lagging to shit

like bad

[tardy dawn]

all their servers are rn

[timber bridge]

Servers are being looked into one moment.

[unkempt flame]

So any update??

Any fix on large?

[timber bridge]

Not even one minute, please allow us time.

[late thicket]

no rush but can i get some help in supporty

waiting for support*

[near halo]

I just got kicked from the server again wtf

[timid sable]

the leaderboard doesnt work on the website

[late thicket]

how do i get discord kit?

[timid sable]

hasnt updated in hours

[marble mantle]

Hey, @late thicket

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[keen flicker]

/ticket

[marble mantle]

Hey, @keen flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tardy dawn]

still lag spikes on Us SMall

[keen flicker]

my vip for the month was not a proper 30 days as advertised, bought last wipe which force was like a week after the first, so by the 30 day standard I should still have a few days of vip?

[timber bridge]

If you do not believe it was proper please make a #payment-support ticket.

[tall hatch]

do u guys make an announcement when vip is restocked?

[timber bridge]

Sometimes, what VIP are you looking for?

[tall hatch]

us long

[polar jasper]

!appeal

[marble mantle]

Hey, @polar jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tall hatch]

what channel would the announcement be if there is one

[timber bridge]

#announcements

[tall hatch]

https://tenor.com/view/deal-handshake-shake-hands-sounds-good-okay-gif-16146587

[final gyro]

Good night, I took disconnect 2 times in a row on the server, I would like help to solve the problem, because at no time did my internet crash or something like that

[timber bridge]

What did it show when you disconnected?

[tardy dawn]

non stop lag US Small can we look into this?

[timber bridge]

It is being looked into

[final gyro]

I can't send a print, but it falls and time out appears

[timber bridge]

It's in stock!!

[placid shuttle]

i need a admin asap

[unkempt flame]

I wasn't talking about that

I have been waiting for large oil to be un glitched

Crate hasn't spawned in over 6 hours

[timber bridge]

Oh my apologies, I am not sure on that, have you created a ticket in-game about that?

[unkempt flame]

Nope hopped off

Just got annoyed tbh

[timid sable]

my leaderbords wont update

its been hours i need to see my stats

[timber bridge]

What about it isn't working?

[timid sable]

not updating my stats

[timber bridge]

On what platform?

[timid sable]

pc

steam

[timber bridge]

Are you using the new platform https://rustoria.co/create-clan

[timid sable]

ive farmed atleast 50k stone

[timber bridge]

Are you using the clan system?

[timid sable]

yes

[timber bridge]

What is the clan link?

[timid sable]

https://rustoria.co/clans/Galactic-Assassins

[timber bridge]

I have notified the proper staff.

[timid sable]

thanks

[sour rapids]

Looking into it.

[silk sage]

anyone know how to fix certain aspects of chat not showing up for me such as commands i type kill feed trade requests and so on. Only thing i can see is global chat for some reason

[trail fox]

#support

[marble mantle]

Hey, @silk sage

To see commands properly again, follow the steps below:
https://files.rustoria.co/3Gtj86sAKKhZ9fKJQvSZgtjVGtXAJyhg.mp4

[silk sage]

Love you ❤️

[timber echo]

/ticket add

[marble mantle]

Hey, @timber echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[keen dune]

when will the stat leaderboards on the website be updated

[timber bridge]

It is being investigated.

[fleet summit]

can i get an admin or someone who can deal with bans

[gray sail]

hey admins

I have a question

[wet birch]

can i get an admin or someone who can deal with bans

[timber bridge]

Not an admin but I might be able to help

[candid knot]

Hi I just got banned for evading but I’ve never been banned for cheating or anything

Can I pls get some support any mods

[timber bridge]

You will need to appeal via https://bans.rustoria.co

[elfin mural]

yo hello

[ebon ether]

us long down

[mellow tundra]

Looking into US Long

[elfin mural]

one of my doors have a double red codelock and I cant press E on it

[rapid oak]

will vip for us main come back in stock

[wanton walrus]

us long crashed

[opal hornet]

us long down

[cyan mural]

I wish i was long

[potent lichen]

BRO SAVE US

SUPPORT HES CHEATING HARD RUNNING ON WATER EU LONG AC24

[midnight garnet]

@timber bridge need help

vpn ban

[potent lichen]

SAVE US WERE SO LOADED

[midnight garnet]

my steam id 76561198889016167

[ebon ether]

AHAHAHAH @potent lichen

[celest dew]

HOSTED ON BEST HARDWARE

[wanton walrus]

^ this guy

[gray sail]

you still here?

[wet birch]

<@&874995535881326632>

[timber bridge]

Yes

[marble mantle]

Hey, @midnight garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gray sail]

if so who was in paris?

[timber bridge]

?

[gray sail]

like

who was in paris

[wet pond]

For bans do you respond via email or discord?

[timber bridge]

3x EU is booting

connect 3x.rustoria.uk:28015

[primal parrot]

i cant type in chat for some reason

my name is egg rustoria 2x

us

[timber bridge]

You were muted.

[midnight garnet]

@timber bridge Can't you help me

[marble mantle]

Hey, @midnight garnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[primal parrot]

for what reason?

i dont remember what happened

[timber bridge]

DM me.

US Long is online

connect long.rustoria.us:28015

[opal hornet]

is long getting a bigger cap??

player ammount

[marble mantle]

Hey, @opal hornet

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[wintry smelt]

@marble mantle I purchased vip last night. i didnt have a queue before the server just crashed and now im stuck in an 80 player queue

[timber bridge]

#payment-support

[next crypt]

any admins available

[timber bridge]

It is being looked into.

[gray sail]

hey

[sour rapids]

All of your statistics are being recorded, there's just a delay on them appearing in the leaderboard. We're working on shortening the delay.

[next crypt]

Thanks @spare widget

And @timber bridge

Netsploit do u remember the song I sang u to get unbanned then u still said no

[finite heath]

i put a ticket in for me winning the giveaway and havent gotten a reply

[timber bridge]

I do.

[next crypt]

Lmk if u need a second song

[wet birch]

<@&874995535881326632> hey admins

[keen dune]

/ticket

[marble mantle]

Hey, @keen dune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brazen stirrup]

Is the administrator there?

I was vpned

[gentle phoenix]

76561198399118810 vpn ban

[spare widget]

Wait 5 minutes and you should be fine

[spare widget]

Same with you- wait 5 minutes please and then try to connect

[brazen stirrup]

76561198825274814 VPN

BAN

[spare widget]

?

Cleared it up already: #support message

[gentle phoenix]

ok thanks

[crystal apex]

/ticket

[marble mantle]

Hey, @crystal apex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[crystal apex]

!appeal

[marble mantle]

Hey, @crystal apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fluid ice]

!appeal

[marble mantle]

Hey, @fluid ice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[midnight garnet]

@spare widget need help

VPN ban 76561198889016167

VPN ban 76561198839891438

The two ID

[pastel harness]

Sorry, but no one has answered my ticket yet.

i am waiting for 7 hours

[formal tree]

bro my vip isnt working and i bought it today wtf

what is this rustoria

[spare widget]

Both issues have been resolved

[spare widget]

Best thing to do if you're having an issue with the VIP is open up a #payment-support ticket and it'll always be answered as soon as possible. Sorry for any delay ever - there's just only a few select individuals who specifically VIP stuff but they'll always get you the right answer/sort it out. Obviously would verify on https://donate.rustoria.co/ after logging in on the Account summary page that you picked it up for the correct server but if that's the case, then yeah, the payment support ticket will be the best way to handle it. Just make sure to put all your info in there about your problem please

[formal tree]

ok thank you

[spare widget]

Appreciate your patience until then obviously and apologies for the delay - they'll get back to you as soon as they can I'm sure

[formal tree]

@spare widget it also shows i still have 8 days left on my monthly one that i dont remember buying as well

[visual kite]

i met the guy while playing solo and i became friends with him and joined his team (lived in separate bases) and i got banned for playing with hacker is there anything i can do i was only allied i didnt even know the guy @spare widget

!appeal

[marble mantle]

Hey, @visual kite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[brisk aspen]

@spare widget please remove my link discord please its taken a long time

[spare widget]

Should be able to connect it now to the correct account on https://rustoria.link/

[brisk aspen]

thanks! 👍

@spare widget sorry to keep bothering you but since i linked after boosting its saying i havent boosted? do i have to wait or do you have to fix it?

[spare widget]

Should be good now

[brisk aspen]

Fixed already! Thanks for the help 🙂

[spare widget]

No problem - have a great day

[brisk aspen]

you too man

[white thistle]

I want to play my favorite game, they just give me a ban on a new clip after 10 hours from the vape are you serious?

[spare widget]

https://bans.rustoria.co/

[still sand]

@lilac nova

[junior isle]

Hey can someone unlink this account so I can so I can auth for in game points?

I would like to link to a different account

[marble cloud]

are servers wiping tomorrow

[hexed nimbus]

#oldserverinfo for all info about the servers.

[marble cloud]

i know that just since to day was force wipe im wondering if it would wipe tomorrow

[silver frost]

/ticket

[marble mantle]

Hey, @silver frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

All servers but the 3x servers will wipe as scheduled

[marble cloud]

OK

what time central time

[quaint flint]

so quick question... i am trying to link my stuff with the website rustoria.link....only one that seems to be working is linking with discord....I am in the steam group but its not recognizing me in the group. I also get an error when linking to twitch, twitter, and youtube lol

[hexed nimbus]

All times in server info tab are in your local time zone

[balmy cypress]

Twitch and YouTube linking is disabled.

Leave the steam group, /auth in game and join back and that should sort that part.

Twitter linking should be working like normal, what do you see when you try?

[quaint flint]

something went wrong. is the message im getting

[tardy dawn]

question how long does it take a metal door to decay on vanilla

[hexed nimbus]

Twig: 1hr.
Wood: 3hr.
Stone: 5hr.
Metal: 8hr.
Armored: 12hr.

[quaint flint]

also if twitch and youtube are disabled....and if I get twitter working correctly does the /kit loyal still work or what?

[balmy cypress]

Kit loyal should work if you link everything other than twitch / YouTube yes

[quaint flint]

ok ill keep working see if I can get twitter to work since that would be the only one I am missing now

thanks for the help the tip about leaving the group and everything

[elder furnace]

!appeal

[marble mantle]

Hey, @elder furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pallid blaze]

is there a way to disable the white fucking cum when u get shot

[silent iris]

no its either red or as you say cum

[waxen copper]

can an admin look at tickets please 🙏

[pastel harness]

can an admin look at tickets please

[fleet tangle]

/ticket

[marble mantle]

Hey, @fleet tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.