#support

1 messages · Page 1691 of 1

elder hearth
#

where do i report cheater

keen zodiac
#

idk just thought its funny how anti cheat cant detect him lol

livid tapir
stiff widget
#

you can connect now

fathom stratus
#

need support plz

livid tapir
fathom stratus
#

i have clip for cheater

hushed finch
#

!steamid

marble mantleBOT
upbeat trench
#

76561198297214164

marble mantleBOT
#

Hey, @fathom stratus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed finch
fathom stratus
#

i make ticket can i get my base back ? and my loot

#

he is 100% cheating i have clips

livid tapir
fathom stratus
#

so you mean you cant give me my base back even he get banned ?

livid tapir
#

unfortunately no, admins do not interfere in gameplay for a variety of reasons

fathom stratus
#

okay ty

wild reef
#

yoyo

livid tapir
#

no issue

#

whats up

wild reef
#

can i speak with someone

livid tapir
#

what about?

hushed finch
wild reef
#

so i got false banned 2 months ago, and eac just released my ban, but im still banned on ur servers

#

hello?

marble mantleBOT
wild reef
#

you guys want my steam id?

wild reef
livid tapir
#

yea thats what hes asking for

wild reef
#

76561198323732371

hushed finch
wild reef
#

thank you

analog pumice
#

Admins you guys need to check your mods, @livid tapir straight up threatening to dox people

#

Dude is a bully, go to feedback channel to read him bullying

remote elk
#

@near halo

livid tapir
#

ty

remote elk
#

called me the n word for saying this

livid tapir
#

its been forwarded

remote elk
#

ty daddy

near halo
#

hello! they wrote to me that I was unbanned, but the ban has not been removed, I can’t enter the server, please help)

near halo
# livid tapir ty

can you suggest how? ban naspialili that removed, but checked it and re-logged in and could not log in ((

near halo
near halo
livid tapir
near halo
bronze lily
#

how to unlink discord from site

livid tapir
marble mantleBOT
bronze lily
#

it sent request

feral bobcat
bronze lily
#

ok

north bone
#

How to report a hacker

marble mantleBOT
#

Hey, @north bone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
near halo
cunning sun
#

any admin here

#

i got vpn banned

#

i sent my request already

#

plz help me

livid tapir
#

please*^

stiff widget
marble mantleBOT
near halo
cunning sun
#

steam id 76561198965254609

stiff widget
near halo
#

@livid tapir
I don’t understand, it doesn’t let me in, although it says that the ban has been lifted

#

@livid tapirhelp me please

cunning sun
stiff widget
stiff widget
near halo
hexed nimbus
marble mantleBOT
livid tapir
#

and prodigy

#

its 4am good luck men and enjoy your day

near halo
astral rain
#

I had this ban and then I got a 7 day temp ban you should be fine

near halo
#

any admin please help

astral rain
#

have you restarted your game yet? @near halo

near halo
junior basin
#

please anyone can hook me up with luke

#

i need a guy who is in charge about bans ..

tough bane
#

PLease stop tagging the admin team. One of our admins has already looked at your situation. Have you tried to login since then?

junior basin
#

Nuclear please can u talk to Luke ? i need to talk to him or the ban manager

tough bane
near halo
junior basin
near halo
tough bane
# near halo

I have seen this message a couple of times already... Please be patient. An admin will take a look at it again.

tough bane
near halo
slow birch
near halo
#

sorry for the volatility just really want to play there...

slow birch
#

Interesting I will have to pass this one on.

near halo
eternal aurora
#

Ryan why do you not want to get in a call with me? I am not going to give up

#

Ok I will be in waiting for support until I can get in a call with Ryan so please inform any chat mods to not move me ty

elfin barn
#

If you have ban appeal questions you do not need ryan himself, admins in general will be able to help you just give it a minute so an admin can see your message

eternal aurora
#

my ban appeal was denied

#

and my admin who banned me thinks im 100% cheating

eternal aurora
#

Exactly

marble nymph
#

cheater in my base

marble mantleBOT
#

Hey, @marble nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

how long do i have to wait for a response?

elfin barn
eternal aurora
#

I will never give up cuz it is bullshit

tough bane
marble nymph
#

@elfin barn ticket on rustoria med is

stiff widget
near halo
eternal aurora
#

I will sit here as long as it takes

stiff widget
near halo
inner pendant
#

somebody hacking on the .co us main

tough bane
marble mantleBOT
#

Hey, @inner pendant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble nymph
#

i made a ticket and no ones responded just raided my entire base to tc

inner pendant
#

cheating

elfin barn
marble nymph
#

im on us medium made a ticket waiting for response

inner pendant
#

ok

elfin barn
fathom scaffold
#

/ticket

marble mantleBOT
#

Hey, @fathom scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fathom scaffold
#

!appeal

marble mantleBOT
#

Hey, @fathom scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

eternal aurora
#

You cannot just ban me like it is nothing

near halo
#

Why not whoever owns the server can ban for whatever reason they like

#

you think they care about your opinion haha

eternal aurora
#

To an extent yes it's not a server it's a business and this makes them look bad thinking they have banned an actual cheater when I am just a gamer trying to game

#

It's a fucking joke ngl

balmy cypress
#

You’ve had an answer @eternal aurora

As I said, sorry it went this way but we had no choice given the circumstances.

strange spruce
#

<@&274971100184576010>

fathom scaffold
#

xd, I was banned for the group limit, even though we played with eight and wanted to visit us, they changed nicknames and the admins thought that we were playing in 9 persons

#

but my teammates were unbanned

finite fern
#

hey is the 2x vanilla weekly wipe?

warm tapir
#

!APPEAL

marble mantleBOT
#

Hey, @warm tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cold coyote
finite fern
#

or 2 times a week

tough bane
bitter light
#

yo i got banned for hacking and idk why

vast lance
#

!appeal

marble mantleBOT
#

Hey, @vast lance

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dull timber
#

admin,I'm banned by VPN and need help

#

<@&274971100184576010>

#

steam id 76561198102695971

wispy loom
dull timber
#

Thanks

uncut cedar
#

hi

wispy loom
#

Have you made a ticket in-game?

#

You should be careful with the words you use in chat

#

Your message got picked up by our chat filter

#

It was not a DDoS

#

You should just be more careful with the words you use in chat

raven mist
#

Are you even readin what Caelifera is saying?

wispy loom
#

If you come across a player you will need to make a ticket in-game for us to be able to investigate

raven mist
#

Maybe you should stop typing racist slurs ingame and you should'nt have this issue

#

Did you try the /ticket command?.

wispy loom
#

You have not made a single ticket recently

#

Use /ticket add Text to create a ticket in-game

raven mist
#

Theres nothing broken on our side sir

wispy loom
#

All you have been doing so far is complaining about issues we have no control over

#

If you encounter a player and you are having issues creating a ticket, let us know

raven mist
#

It looks like you have a very hard time reading what we're saying/explaining

#

Try again , type ingame /ticket add "your message"

#

Thats fully your own fault as you were using racist slurs ingame.

wispy loom
#

Thank you for the constructive feedback, we'll take it into consideration!

#

Have a good one

raven mist
#

Tickets are working fine, it just seems like you're not able to read what we're explaining you.

#

You have made no ticket at all, not even once in the time you played here

coarse prairie
#

can i learn what happened to my ban appeal please

#

??

raven mist
#

No reason to keep arguing as you're still not able to read. Feel free to head over to #general

dusky meteor
coarse prairie
#

i checked but no answer

#

at least can i learn some info about my ban

copper night
#

Admins arent allowed to sleep now? WeirdEww

dusky meteor
#

Then its still waiting for admin to reply.

coarse prairie
#

I made a ban appeal yesterday for advertising and I still didn't get a single reply

dusky meteor
#

It can take from 1 to 3 days.

coarse prairie
#

are u guys working on weekends 🙂

copper night
#

sat & sunday are not business days

#

!appeal

marble mantleBOT
#

Hey, @copper night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

copper night
#

sorry im wrong its just 1-3 days

junior basin
#

Skizzzzzy

arctic sapphire
#

@thorn topaz

fossil fiber
#

are you guys thinking about adding Hapis server on forced wipe?

glossy halo
#

what if i died right befote restart i had 40 rockets

fathom folio
#

hi i need help adim

fleet summit
#

us main being really buggy

chilly falcon
#

UHM

#

HELP US MAIN NOW PLS ?

little trellis
#

Could I get a refund on my VIP I bought? Bought it on thursday and now I am banned + my ban appeal has been denied. (Ban reason was being toxic in chat)

wispy loom
#

Will see what's going on @ US Main

chilly falcon
#

i coulnt wake up after the restart

#

in game )

fathom folio
#

us main is laggggggggggggggg

cobalt terrace
#

hello! dear admins.. there are 2 cheaters playing on the eu main server.. who kill everyone.. than interfere with the normal game of other players. why don't you ban them.. he killed us at night without a fan... they came to anti - raid .. he killed them all with two bullets.https://steamcommunity.com/profiles/76561199042061758

shell inlet
#

US main spawned and cant stand up :/

cloud river
#

<@&274971100184576010>

shell inlet
cloud river
#

us main cant stand up, quite a few people with same problem after restart

chilly falcon
#

Us main need help now we cant spawn or nothing

wispy loom
#

If you can't respawn/stand up on US Main could you DM me please? Doesn't seem to be an issue for everyone weirdly enough

chilly falcon
deft trout
#

WT..........

frank stratus
#

cant sand up... please fix you're broken server

chilly falcon
#

my teammate cant stand either

shell inlet
#

yeah its for everyone

toxic shard
#

I'm affraid that you will have to found another place to play on, nothing we can do for you here

nimble iris
#

any update on sleepy time?

#

the almighty sleep? @toxic shard

toxic shard
#

Cael seems to be with you on it

nimble iris
#

ive been hearing animals make fuck sounds on my body for like 10 min lol

toxic shard
#

No, rust is a toxic game but even in rust there are limits, you got multiple warning already now it's over

wispy loom
#

Working on US Main

nimble iris
#

Dog what did you do? Racist or something?

#

is server rolling back?

wispy loom
#

Restarted US Main, no rollback

mossy abyss
#

wym for free, you obv did something wrong

nimble iris
#

so all my shiut that i died with is gone?

toxic shard
#

Please keep this channel clean for support 🙂 not the place to chitchat

nimble iris
#

literlaly a full body off the water crate fight

mossy abyss
#

my fault

nimble iris
nimble iris
#

Were you being racist or something?

toxic shard
#

He is not here anymore, won't be able to respond to you

wispy loom
#

US Main is nearly back up
connect main.rustoria.us:28015

mossy abyss
#

thx for looking into it guys

nimble iris
#

@toxic shard i died with a full inv of shit during the sleepy time, is all that going to be gone? i took a SS as well

wispy loom
#

Issue should be resolved now and the server is back up
connect main.rustoria.us:28015

nimble iris
#

@wispy loom @toxic shard Lost two full bodies of loot from this

#

have proof of bodys and when they were acquired, does the admin team help at all or and i shit out of luck

wispy loom
#

I'm sorry to hear about your losses

cobalt terrace
#

hello! dear admins.. there are 2 cheaters playing on the eu main server.. who kill everyone.. than interfere with the normal game of other players. why don't you ban them.. he killed us at night without a fan... they came to anti - raid .. he killed them all with two bullets.https://steamcommunity.com/profiles/76561199042061758

wispy loom
#

We're unfortunately not able to compensate/return any lost items

pastel kiln
#

vehicles are fucked now

nimble iris
#

Dude the whole server lost hours of progress could you cant rollback?

#

@wispy loom not possible to rollback?

wispy loom
wispy loom
nimble iris
#

Kinda unreal man, biggest server in the game and you just deleted hours of people progress

nimble iris
terse kraken
#

bro i need my shit back

nimble iris
#

rustoria owner could give a fuck about the players on his server i guess?

terse kraken
#

this is very much ridiculous

terse kraken
wispy loom
#

We are not able to return/compensate any lost items unfortunately

#

We also do not rollback manually, the only times the server 'rolls back' is when it is loading a save that is older than the current state of the server when a crash occurred

terse kraken
#

i spawned after the second restard and my body wansnt there

wispy loom
#

However both times the server restarted and no crash occurred

nimble iris
#

Server restarted with a bug that killed tons of people and despawned their stuff man

#

Its a no exceptions rule even when it was clearly a server error? Not that it was meant to happen but still

nimble iris
#

wild

wispy loom
#

More players were not affected than there were players affected

#

However I apologize for your losses

nimble iris
#

boof

real wolf
#

There is no way to go back and see what everyone had in their inventory so there is no way to refund items

nimble iris
#

i have a time stamped screenshot and the whole thing was clipped

nimble iris
#

just extremely demoralizing man

fathom folio
#

adim

#

hello?

rare magnet
#

on Eu long theres a guy named 420 how has esp and can see during the night me and some random guy started calling him out in chat and the cheater ran up to me and gave me cloth and i was sitting in the same bush not making any noise, plus it was still night ban this guy

#

@wispy loom

#

he just got banned by anti cheat LMAO

hexed nimbus
hexed nimbus
rare magnet
#

sorry

#

do u guys despawn all of there loot on here?

hexed nimbus
# rare magnet sorry

Np but for future reference use that to report a player it goes directly to the admins as when it’s verry busy messages here can be overlooked

rare magnet
#

ok

cobalt terrace
#

hello! dear admins.. there are 2 cheaters playing on the eu main server.. who kill everyone.. than interfere with the normal game of other players. why don't you ban them.. he killed us at night without a fan... they came to anti - raid .. he killed them all with two bullets.https://steamcommunity.com/profiles/76561199042061758

lilac nova
lyric narwhal
deft goblet
#

is there a team limit on rustoria us small

lyric narwhal
lilac nova
undone hearth
#

hello

#

i cant load into rust servers it keeps telling me i have a split file in textures something i uninstalled reinstall the game like 2 times dont know whats going on

strange spruce
#

/ticket

marble mantleBOT
#

Hey, @strange spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

strange spruce
#

!appeal

marble mantleBOT
#

Hey, @strange spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

strange spruce
#

/auth

marble mantleBOT
#

Hey, @strange spruce

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

hexed nimbus
#

Hi there anything I can help you with ?

wild kettle
#

Hi, we bought a boat in fishing village on B16, something spawned in the mini harvor where u uy the boat and we cant go out

hexed nimbus
#

Try pushing the boat from the dock

wild kettle
#

we tryed

somber mantle
#

/ticket

marble mantleBOT
#

Hey, @somber mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

somber mantle
#

!appeal

marble mantleBOT
#

Hey, @somber mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

raw herald
#

<@&274971100184576010> Why is my vip not working for Rustoria Eu Medium ???

#

2022-05-18 20:16:12 Rust VIP | EU Medium £0.00 Complete

tough bane
raw herald
#

why no one is answering

#

15mins waiting

#

and no one helping

#

waiting q when i have vip

hexed nimbus
#

Anything I can help you with as he apperently is busy or not on right now

#

Yeah in this case he want to talk with you about something im afraid you need to wait for him indeed

civic hawk
#

how do i redeem steam and discord kits

grand night
#

is there a admin on?

hexed nimbus
hexed nimbus
jaunty merlin
#

if my brother is banned on rustoria but i play rust also why am i banned from the servers too? i did nothing and i have a different pc this makes no sense

jaunty merlin
#

yea we are on same internet

near halo
#

Was told to join the discord

hexed nimbus
toxic shard
near halo
#

Sam @hexed nimbus

#

and its not for a good reason

#

i got some fucked up mental health struggles and I have no outlet

hexed nimbus
near halo
#

i used ur servers to express how fucked up ive been feeling and its not right

toxic shard
near halo
#

I don't need to play on ur servers anymore, I am sorry to ur community and i hope for myself I can find some help because shit is all fucked up

toxic shard
#

seeking help to professionnals or associations is a good start

near halo
#

i am so frustrated

toxic shard
#

Depending on your country of residence you have some hotlines available

near halo
#

and I am alone

hexed nimbus
gleaming hound
bitter light
#

admin Im banned for hacking <@&274971100184576010> please help me
steam id 76561199183686564

marble mantleBOT
#

Hey, @bitter light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vast frost
#

Hi guys. Just a quick question.
Why during a raid, new walls/floors etc are only 10hp which prevent the ability to seal the base ?
Thanks 👍

near halo
#

Hey guys i made a note about it yesterday i linked my discord and steam like i was told to but i still can authorize for the /kit

mental moth
zenith nacelle
#

can i only report people for cheating ingame or can i also do it in a discord?

zenith nacelle
#

ok ty

spiral void
#

How long does it take to process employee staff applications?

#

I mean chat mod

tough bane
eager hinge
#

Hello admin, this is my friend's 17-bit steamid: 76561198814740981, he used vpn to be banned by the node, please help me unravel it@tough bane

#

I have appealed

#

But it didn't work

tough bane
zenith nacelle
#

there is someone balantly cheating around my base with aimbot is there a way i can ask an ingame moderator or admin to spectate him?

eager hinge
#

Sorry, I@wrong

#

@gleaming hound

near halo
#

Hello i need an admin

gleaming hound
gleaming hound
near halo
#

so i got muted on rust for 6hours and i did not say anything racist or sum like that

#

i just gave some stone to some guy and i typed np

#

and i got muted

gleaming hound
eager hinge
#

Isn't my friend because of vpn node ban?@gleaming hound

near halo
peak mantle
#

if anyone would have time to support me real quick would be great

eager hinge
#

@gleaming houndI'm not quite sure what you mean

near halo
eager hinge
#

Is he because of the VPN or because he just got banned

gleaming hound
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gleaming hound
eager hinge
#

Not because of vpn?

#

Convenient for voice

#

Please tell me why@gleaming houndMy friend would love to know

gleaming hound
near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

why was my appeal denied

#

i dont have any knowledge about hacking

jolly agate
#

Can i get a ticked please

#

!appeal

marble mantleBOT
#

Hey, @jolly agate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lament brook
#

yo can i get help on toria main theres a kid in outpost saying racist words and comments

jolly agate
#

I wanna play base invaders

toxic shard
jaunty merlin
#

@toxic shard i sent you a dm regarding earlier !

lament brook
#

oh so i can say racist slurs in vc?

#

ight bet

livid tapir
#

theres a lot of complications that can and do arise from moderating voice, we suggest you just turn voices in game off until the situation has ended

safe surge
#

I joined the game with a vpn and now im getting ban evasion when i try and join the server

spring sparrow
#

I have a question what does Valve Matchmaking Server (Frankfurt srcds102-fra2 #88) mean on a persons battle metrics?

flat turret
#

@safe surge hi! You need to make an appeal and admins will deal with it within 1-3 days

#

!appeal

marble mantleBOT
#

Hey, @flat turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

safe surge
#

kek

rapid axle
#

bruh did long just go down

flat turret
#

Im sorry but thats how it works my friend admins deal with so many ban appeals and stuff they cant always help instantly

leaden ingot
#

us long ?

rapid axle
#

yeah sucks

proper torrent
#

its us long gone now

rapid axle
#

i think it just went down

flat turret
#

@rapid axle @proper torrent @leaden ingot Is us long still down?

mental moth
rapid axle
#

yeah

flat turret
#

ok

#

Lets give it a couple more minutes to see if it goes back up alone and ill tell admins if not

rapid axle
#

ok

proper torrent
#

they already look at it

flat turret
#

perfect!

leaden ingot
#

i'm looking at it too 🙂

rapid axle
#

ok

#

lmk when its back up

#

if you can

#

@everyone US Long is back up

lime bane
#

Is US long down

leaden ingot
#

is up now

#

but yes it was down 5 min ago

lime bane
#

Ok

livid tapir
#

@safe surge how can we help you today

safe surge
#

i joined with a vpn i think thats why

livid tapir
#

do you have another account that was banned by us or eac?

safe surge
#

nope never been touched by a ban

tough furnace
#

whats problem im already in group ?

livid tapir
#

anything else? @safe surge

safe surge
#

nty

near halo
#

i saw you chould inject word documents into shit so i started messing around and 1 week later i get banned the eac workers didnt even respond

#

ive tryed everything ive msged everyone i can

#

<@&274971100184576010>

#

<@&874995535881326632>

#

they really think my spanish homework was cheats 😂

toxic shard
#

Nothing we can do about it. it's between you and EAC

#

Bad idea, anyway their job is kinda related to IT security, ... you won't go far

#

You are entering a sangerous territory, i'm affraid I can't let you speak this way here

near halo
#

ban me bitch

#

join chitthcats

#

pussy

#

@toxic shard

thorn topaz
#

Cheater on Rustoria US Medium 76561199168543845

marble mantleBOT
#

Hey, @thorn topaz

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorn topaz
#

Ticket has already been created

timber bridge
tacit horizon
#

what happened to the servers

#

i dont think is fair my server says couldnt gett appticket is steam down while people are raiding me and just killed me

haughty jay
#

u cant be serious

near moss
#

!appeal

marble mantleBOT
#

Hey, @near moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tacit horizon
#

Thx alot cause of ur shit errors i just lost 2 days of farming

hollow gale
#

there is a 6 man on trio 5x pls ban them

mental moth
marble mantleBOT
#

Hey, @hollow gale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pulsar tundra
#

H4te clan raid teaming on Zeus x5.

#

ticket was made

flat turret
#

@pulsar tundra Thats all you need to do! Now just wait please and your ticket will@be answered!😁

regal heart
#

!ticket

marble mantleBOT
#

Hey, @regal heart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal heart
#

!appeal

marble mantleBOT
#

Hey, @regal heart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wild reef
#

hey there guys. i had my kit on pause when i got false banned, now that im un banned can i re activiate my kir?

hearty raft
#

@wyat

tired goblet
#

how long are gameban bans?

oak meadow
#

forever

warm copper
#

i just bought a boat and its stuck under a trashpile in the fishing village on toria main us

drifting sundial
drifting sundial
#

<@&274971100184576010> <@&415898423460626432>

barren flower
#

my global chat seems to be permanently muted i muted it the other day and it hasnt come back, i have turned it on and off several times in the options

rapid axle
#

i think this kid named Cactus Tony is hacking

#

in US Long

rapid axle
#

get this cactus tony kid banned please <@&274971100184576010>

solar ruin
#

it wont let me make a ticket online

vale torrent
teal dawn
#

!appea1

#

!appeal

marble mantleBOT
#

Hey, @teal dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mental dune
#

it keeps disconnecting me saying im hacking

#

anyone know how to fix?

near halo
#

eat pudin

mental dune
#

/ticket

marble mantleBOT
#

Hey, @mental dune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic olive
#

!appeal

marble mantleBOT
#

Hey, @toxic olive

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

karmic axle
#

any admins on?

mellow tundra
sullen torrent
#

L admin

toxic olive
#

So I figured out why I got banned and it's stupid

Friend was playing on VPN. VPN IP associated with banned cheater. We all get banned for association.

So how do I change my appeal to reflect this new information/contact admin with new info
(already submitted appeal, but would like to add new info for my case)

dawn bison
#

why am i still banned i enter codes to this base and it was a hacker basee then i got banned and it been like 3 months

gentle bison
#

there a cheater in rustoria medium

#

any support crazy the best server "best admins" no support tickets?

sterile garnet
cedar lance
#

You're an idiot.

#

Go watch your kids instead of cheating in Rust!

high pike
#

/ticket

marble mantleBOT
#

Hey, @high pike

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solar sleet
#

EU MEDIUM IS FROZEN HELP

dire python
#

WHERE DO I VOTE FOR US MONDAYS OR SEE NEXT MAP

toxic olive
#

Is it possible to add info to appeals?

hexed nimbus
hexed nimbus
toxic olive
#

Literally banned for the most stupid cheater association path to ever exist

#

Bruh
Thanks

north bone
#

How long does EU MEDIUM roll back?

muted salmon
#

can i get some help pols

#

pls*

tired beacon
#

My base was demo'ed after I logged off and I'm not sure why. My buddy said he turned around and everything was gone, I was asleep on the ground, and all my loot was in bags lol. Just trying to see what may have happened. I know I didn't do it

fathom wind
#

any admins on?

livid tapir
livid tapir
livid tapir
#

@lethal spade and @muted salmon how can we assist you today?

cobalt terrace
#

Administration. and what happened to the server? why people are displayed only at a distance of 100 meters, then disappear.. what happened? and so it is with everyone.

livid tapir
#

also whats your draw distance set to in your settings?

#

@stiff widget can you join support vc

frosty python
#

how to get rustoria door skin and crate?

#

idk how to get it on steam but i seen people with it

livid tapir
frosty python
#

@livid tapir ty, also how do u get workshop skins in to the game

livid tapir
#

think you submit them to facepunch and theres a chance they publish it

untold tapir
marble mantleBOT
#

Hey, @untold tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
near halo
#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

serene prism
#

/appea;

idle rampart
#

i got muted in rustoria us main for laughing

livid tapir
#

wdym

#

keep in mind we can check chat logs (:

toxic olive
#

Can I cancel an appeal

#

I have decided it's not worth arguing my case and just wait out the 7 days

livid tapir
livid tapir
toxic olive
#

Cuz it's such a stupid reason.
Friend played on vpn, we all get banned due to cheater association

livid tapir
#

can i help you @serene prism

livid tapir
#

your appeal shouldnt hit you with a longer ban, very uncommon and personally ive never seen it

serene prism
#

i got banned for exeding the limit

#

but we got rid of the extra player

toxic olive
#

Cuz when I was hit I instantly appealed without knowing why. And now I know and although it's stupid I'm gonna just take it.

Probably touch grass as well

idle rampart
#

if you dont trust i can show you my country name

toxic olive
#

Bruh

hexed nimbus
livid tapir
idle rampart
#

i sware i said that

livid tapir
#

because im pretty sure i saw the message that got u muted

idle rampart
#

even there was people saying fuck admins they not got banned

serene prism
#

@livid tapir how do we get unbanned we didnt have intentions to exceed limit

idle rampart
#

yes

#

so what i give them guess

livid tapir
#

unfortunately you broke our rules so you reap the consequences

livid tapir
toxic olive
tired beacon
livid tapir
idle rampart
#

i am actually from that country why should i bait them

livid tapir
#

if you do not need further support use #general

idle rampart
#

i can send you my ip

near halo
idle rampart
#

atleast make it 1 day xD

livid tapir
tired beacon
#

Also Suiting, do you happen to know why my chat mod app got denied? It says I didn't meet the requirements for the server but I'm over 30 hours and over the age of 18. If not, no biggy. Just figured I'd ask

near halo
#

can i still edit it?

livid tapir
#

im not sure how well that'll work out though

livid tapir
serene prism
#

mike

tired beacon
#

Nope, never been muted

livid tapir
#

racism, sexism, any of the isms, excissive spamming

woeful zinc
#

They are China's plug-in team, can you shut down their team

tired beacon
#

Generally pretty friendly in the chat tbh

hexed nimbus
marble mantleBOT
#

Hey, @serene prism

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

livid tapir
woeful zinc
#

They are in Rustoria.co-EU Long

tired beacon
#

Yep. I've been playing daily for almost 2 weeks now lol

#

I'll try applying again in a week or two unless there's some sort of time limit on that

livid tapir
#

nah there isnt thats what i was going to suggest

#

good luck (:

tired beacon
#

Much appreciated!

hexed nimbus
toxic olive
hexed nimbus
granite grove
#

us medium crashed

graceful spindle
#

can confirm, us medium is down

worldly crescent
#

been down for like 15 min now lol

boreal gazelle
worldly crescent
#

9? lol.

boreal gazelle
#

It looks like its booting up now (looking from the discord bot)

worldly crescent
#

it was down several min before raon even said anything

boreal gazelle
worldly crescent
#

idk lol

boreal gazelle
cobalt terrace
distant heron
#

bro

cobalt terrace
#

If everything was fine in the last wipe. In this , we broke two copters because we were flying and the building was loaded in front of our noses and we crashed into it . And people disappeared literally in half a square . They just run and disappear.

distant heron
#

wtf is this server
i was in outpost when it crashed
when i rejoined i was in a clans compound and killed by turrets

coarse prairie
#

I made a ban appea 2 days ago for advertising and I still didn't get a single reply, can someone check please

hushed finch
deft goblet
#

Is it possible to see map for rustoria us small before wipe?

hushed finch
deft goblet
#

Ok

fickle grail
#

any admins on that could help me?

hexed nimbus
near halo
#

Hey! I still can't access the server, what should I do? (
I can show the video... I've been banned for several days, but the server won't let me in (and my friends play on it
I even completely reinstalled the game, downloaded again and changed my nickname and cleaned the game files as in this video, but nothing helped me (

#

I can't log in for two days...the ban was lifted...but why can't I play on this server...help I've been waiting for an answer for two days

hexed nimbus
#

there dussent seem to be a ban message so you not banned by the looks of it

near halo
#

I understand that there is no ban, but I can't log into the server...I attached a screenshot, then if I'm not banned why can't I log in?

#

I haven't been able to log into the server for several days now.

hexed nimbus
#

have you tried to verify your gamefiles yet ?

near halo
#

I threw off the video above, according to which I cleaned my game files several times, yes

slow birch
slow birch
near halo
slow birch
#

Sorry I was expecting that just needed something our end. I will contact someone else to help me I will come back to you soon.

near halo
near halo
worthy dust
#

is there any way to report for griefing on a 10x

hushed finch
hushed finch
marble mantleBOT
#

Hey, @worthy dust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

golden kernel
#

how do i apply for chat mod

slow birch
golden kernel
#

ok thanks

vocal kernel
#

is there any way of me bein able to talk to an admin about a reappeal for my ban and so that i can show u evidence that im not ban evading

marble mantleBOT
vocal kernel
rough moat
#

Is us main a weekly?

hushed finch
rough moat
#

Thank you.

near halo
# hushed finch Yes

this is the best support and the best admins! really, I sincerely thank you for your help and approach to your players! have a nice day again and thanks for the help!

hushed finch
rough moat
#

Oh ok awesome.

old token
#

hi, I was banned for hacking by mistake, I didn't do anything forbidden, my nickname is Калашист:).unpack me please

marble mantleBOT
old token
#

I placed my steamID64 there

hushed finch
old token
#

76561198990688652

#

this?

hushed finch
#

Yes

old token
#

will you unban?

hushed finch
marble mantleBOT
#

Hey, @old token

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
hushed finch
marble mantleBOT
near halo
#

76561199056628563

hushed finch
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hushed finch
near halo
#

but for what

hushed finch
#

The ban message says Hacking.

near halo
#

i dont have any knowledge about hacking

#

but my steam account was hacked 2 weeks ago maybe that is the reason

hushed finch
hushed finch
#

Do you need help with something @delicate quartz ?

delicate quartz
#

yes

hushed finch
delicate quartz
#

it says hack when entering the game

#

my English is not very good

#

2 wipe I played

#
  • I'm vip
hushed finch
marble mantleBOT
delicate quartz
delicate quartz
slow birch
delicate quartz
#

Okey thank you for your interest 🙂

azure mulch
#

why there is no answer on the appeal for more than 3 days?76561198118031384

slow birch
azure mulch
slow birch
azure mulch
slow birch
proud night
#

How many days old needs my gamebanned alt account to be before im able to play on the servers?

near halo
hushed finch
near halo
#

ok cool

#

doesnt make any sense

jade blaze
#

guys whens 4pm gmt?

boreal gazelle
jade blaze
#

idk how

#

just tell me in how many hours it is pls

boreal gazelle
#

Lemme check

jade blaze
#

a server from you wipes there and i want to play

boreal gazelle
#

1 hour 30mins from now

jade blaze
#

thanks

full flower
#

Today there will be a wipe, will it be necessary to update the rust?

hexed nimbus
sinful coyote
#

1063 translate

full flower
#

Today, when there will be a wipe, will it be necessary to update the rust?

lunar rune
#

can a mod review my ban im tryna play the server i spent money on

boreal gazelle
tall mirage
#

hello guys where can i make a ticket for zeus 5x eu?

#

Waiting for support please

rustic marlin
#

?appeal

marble mantleBOT
#

Hey, @rustic marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rustic marlin
#

how do a check appeal statuus

#

when i visit the site it wants me to make another one

warm copper
#

is there any way i can get the scrap i spent on a boat yesterday back cause i bought one on main us and it trash pile was in the boat spawn of the dock

rustic marlin
#

bro

#

its 125 scrap

tall mirage
#

Any admin here? i really need help please

#

@hushed finch

hushed finch
tall mirage
#

can u come please at room?

#

waiting for support room

hushed finch
warm copper
#

sorry

crimson bramble
#

Anyone online anymore? Been on the us 10x for 3 days and been offlined all 3 days lol

flat turret
#

@crimson bramble Hey bro!! This is a support channel Is there anything we can support you with?

crimson bramble
#

Sorry, i thought i was in general @flat turret .

flat turret
pine summit
#

hey

#

bug ?

verbal sigil
#

how is the stream sniping policy

#

this guy is pissing me off

pine summit
#

I think it's a bug, I joined, but it doesn't show

#

can someone help me with this

toxic shard
worldly root
#

how do i turn on automatic door closing on 5x zeus

#

it bugs, just says automatic door closing is disabled

pine summit
worldly root
#

wait for like 3-5 mins

#

and then /auth or something

west mica
worldly root
#

oh

toxic shard
#

join it, wait 5 minutes then do /auth again

#

also double check that you are joining/playing with the same account

pine summit
#

This is happening when trying to make the youtube link, so what's the reason?

#

@toxic shard

marble mantleBOT
#

Hey, @pine summit

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

sturdy peak
#

@lilac nova

pine summit
#

okey thank you

lilac nova
sturdy peak
#

rustoria zeus. reason ds mumu

#

@lilac nova can you help me?

hearty kraken
#

hepl

upper escarp
fading rock
#

help

upper escarp
fading rock
#

I want to apply for an epilation because I was banned for vanilla for exceeding the group limit

upper escarp
pine summit
#

how can i turn off this automatic door closing ?

upper escarp
upper escarp
#

If you wish to change the time the door stays open, try /ad [# of seconds]

fading rock
#

Nifty
thanks for the answer, I filed an appeal on the link, I hope they will answer me soon

#

I attached a photo with a ban uploaded to Yandex disk, I hope this helps

flat turret
south jasper
#

i need support pleas4e

flat turret
south jasper
#

can we voice chat please

flat turret
#

I currently cant sorry:(

south jasper
#

ok is there any mod or admin i can speak to rn its a lot to type the main thing is i got a team banned and it was all myu fault they did nothing

flat turret
#

So you guys will still need to make an appeal even if its your fault explaining the situation.

south jasper
#

ok how do i make an appeal.

frosty saddle
#

any admin online?

flat turret
#

!appeal

marble mantleBOT
#

Hey, @flat turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

flat turret
#

@frosty saddle Whatsup?

frosty saddle
#

eu long O9

#

a hacker flying and aimboting

#

#man with 4 digit of number

#

he only down ppl so i can not report him

flat turret
#

You need to make a ticket and reort them with f7

#

!ticket

marble mantleBOT
#

Hey, @flat turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frosty saddle
#

its wired i cant find him in F7

flat turret
#

Make a repport in ticket and try and get his steam id

frosty saddle
#

HE IS BANNED BY EAC NOW

#

that is second account btw,he took all our rockets and give it to the base we were raiding

rustic marlin
#

how do I check the status of a appeal

flat turret
#

@rustic marlin The usual answer from appeal are 1-3 days and you will get a message in discord saying it got denied or accepeted

timber vale
#

someone is using a macro to get scrap with fertilizer on eu long

rustic marlin
#

i just linked it

flat turret
#

How long ago did you appeal?

rustic marlin
#

like 3 days

#

and when i go to the website it makes me make a new one

rustic marlin
fleet rock
#

hello there is a bad scripter beaming us in eu rustoria 10x he is even shooting were i am when im behind a wall can 1 admin staff take a look at it pls

marble mantleBOT
#

Hey, @fleet rock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rustic marlin
#

so what should i do @flat turret

flat turret
flat turret
fleet rock
#

i already have made a ticket

rustic marlin
#

just tried to load in im unbanned in three days

ancient cloud
#

can i report someone for racism pls ?

candid cradle
flat turret
rustic marlin
#

just got no notification

ancient cloud
#

can i report someone for racism pls ?

rustic marlin
#

of it being seen

flat turret
#

@ancient cloud its in game voice racism?

ancient cloud
#

ingame textr

flat turret
#

@rustic marlin Alright so you all good?

ancient cloud
#

its in public chat text

flat turret
ancient cloud
#

RTG EU UKN

flat turret
#

Alright dm me

ancient cloud
#

i have proof of screenshot

rustic marlin
flat turret
#

Have a good day!

fleet summit
#

tacoo

#

can u find out why the mlrs launcher at abandoned milly isnt there? US main

junior basin
#

we made a couple tickets on a cheater

#

called Cohen he is cheating balatant

#

long eu

hexed nimbus
#

Ill pass this on to be looked at

fleet rock
#

i made a ticket for the scripter and nothing has happend i made ticket 30min ago

copper night
#

rustoria content only smh

sand inlet
#

You have to agree though that was nasty

#

I promise I'll only do rustoria content I didn't even think of that I'm sorry

hexed nimbus
copper night
hexed nimbus
gentle palm
#

!ban

#

!appeal

marble mantleBOT
#

Hey, @gentle palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

any admins tryna appeal the rest of my 3 day ban so i can play mondays

mental moth
proper zodiac
#

can somebody come save me in G21 pls im stuck

mental moth
queen hearth
#

!ticket

marble mantleBOT
#

Hey, @queen hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

queen hearth
#

/ticket

marble mantleBOT
#

Hey, @queen hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

worldly rapids
#

!appeal

marble mantleBOT
#

Hey, @worldly rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

queen hearth
#

/ticket

marble mantleBOT
#

Hey, @queen hearth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

worldly rapids
#

admin im waiting in support for you

weak cloud
#

hello

#

im looking to make a ticket

#

/ticket

marble mantleBOT
#

Hey, @weak cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

white rose
#

Are you ever looking to fix Underwater labs? No scientist spawns and Only spawns 1 crate in main moonpool, and crates in keycard rooms rest of the labs is completly empty no objects nothing, the objects usually resets around the lab but its literally an empty shell

#

been like this for months now.

oblique scaffold
#

hey there is a person currently abusing a glitch at outpost on me can any mods help?

timber bridge
oblique scaffold
#

its a person ramming a horse into me at outpost

#

and i am stuck in a wall

#

he just left me

#

he was called- Kobe ran out of lowgrade

timber bridge
oblique scaffold
#

ok thnak you

timber bridge
slow bloom
#

Can I talk with an admin or something?

#

I'm in waiting for support

#

!appeal

marble mantleBOT
#

Hey, @slow bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

opal sonnet
#

And what number wipe on EU Main, and global?

near halo
#

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@slow bloom

gusty skiff
#

whats someone gotta do to get their payment-support answered?

mental moth
timber bridge
gusty skiff
#

its okay, not sure if its payment related regardless, only an issues w/ the number of homes i have regarding my VIP status

gleaming seal
#

.

timber bridge
gusty skiff
#

3x US and i own all kits except the builder kit

timber bridge
#

Ah and you have access to how many /homes?

gusty skiff
#

it was 7 until i bought the hero kit yesterday then it cut down to 6

timber bridge
gusty skiff
#

good question haha

timber bridge
#

How long ago did you buy the elite kit?

gusty skiff
#

dont know for another 45 mins

#

im not entirely sure, ill check back when we can call them in!

timber bridge
gusty skiff
#

haha thanks for your help thus far!

timber bridge
#

Np

slow bloom
#

Is someone able to join support?

west mica
#

!appeal @frozen spade

marble mantleBOT
#

Hey, @frozen spade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frozen spade
#

do i have to fill out all the links

#

bc it wont let me

gusty skiff
#

@timber bridge it ran out!

junior basin
#

when a group member get banned does all of his mates get banned ?

mental moth
junior basin
#

cheating

mental moth
junior basin
#

full rage , flying , shooting

mental moth
#

Yea they do

jovial folio
#

i am banned for scripting when i dont script ive never played on this server is there anyway i can get in a vc and have them check my pc so i can get unbanned

marble mantleBOT
#

Hey, @jovial folio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fickle grail
#

@toxic shard could u check dms? sorry for the @

upper valve
#

Any admin that can help me

mental moth
upper valve
#

You are allowed to cycle a player on 5x trio correct. as long as you are not exceeding 3 people

mental moth
#

Yea

#

Although I'm not sure how you wont exceed that way i think you will

upper valve
#

I played with 2 others on saturday, they left group today to play with another friend of ours while i was offline. I just logged in to our previous base, cleared auth on tc, gave my bag to the other friend and removed my home and left server but we just got banend for exceeding 3

mental moth
#

Well that is exceeding then

upper valve
#

So i didnt give away a base or anythign it was still ours i was just clearing so that they could play with the new third and not get banned but we got banned anyway

#

how is that exceeding? im not playing. i got on gave them control of our base and logged off

#

and we never had all of us in the base at one time i instantly logged out before they even spawned in

mental moth
upper valve
#

how does that matter tho

#

ive cycled team mates so many times on here

mental moth
upper valve
#

yes

mental moth
upper valve
#

man

mental moth
#

Just try not to do it in future then

upper valve
#

i cant even make an appeal , when i go to my appeal thing it says appeal denied from something but im not banned from any other toria servers

#

also 1 of our other players is still able to play

jovial folio
#

can someone look at my ban appeal pls

mental moth
mental moth
jovial folio
#

oh wow ok

upper valve
#

i didnt actually make an appeal but yea it says denied when i click on it. i didnt make an appeal on this yet tho. i only cant join trio just joined us long to check

mental moth
#

How long ago did you get banned?

upper valve
#

never been banned from trio, got like a week ban from long probably 6 months ago because of a ban evader in group

#

<@&874995535881326632> send help

mental moth
#

No need to ping the whole admin team they check this channel frequently

timber bridge
#

Cycling members is not allowed. If they leave the group they are no longer welcome back

#

You are allowed to swap a member but once you do the member that leaves cannot return for wipe

jovial folio
#

dam thats good to know

upper valve
#

thats like exactly what we did tho. i cleared auth on tc removed my home and my bag and everything and logged off yet im banned

jovial folio
#

bro @upper valve they just said you can switch out members one time once they are gone they cant come back

timber bridge
#

Did you change code locks ?

upper valve
#

only 2 original members and the new cycle are authed on tc

#

didnt even get a chance to we were banned within minutes after i gave them the code to change for themselves

jovial folio
#

did you break bags?

upper valve
#

i gave my only bag to the new cycled member, the other 2 bags are the original 2 teammates

#

i have no attachment to the base

timber bridge
#

They left and came back correct?

upper valve
#

they logged intoday and said our clan was disbanded, so they made a new one. they spawned on bags and died to shotty traps idk why. by 2 original members i mean, I played with 2 other guys on saturday. Those 2 guys want to continue playing today but without me with the new cycled 3rd. trying to make this make sense best i can idk if i am

#

so because they want to play with the new player in my spot. i gave him my bag and cleared tc and removed my home sete

timber bridge
#

You + 2 original + new member = 4

upper valve
#

bro

#

we are switching a teammate, i am NOT playing. so 3

#

i can stay banned for the duration but they wanna play idk why they should be banned we didnt play togther as 4

timber bridge
#

You do realize what it looks like though

upper valve
#

can check my log time i was on 5 minutes max just giving them there base back

#

i left server before even being banned

timber bridge
#

That's why in the /rules it states to have the teammates break bag clear tc and change code locks... you will need to appeal and admins can check the story have everyone appeal that is associated

upper valve
#

i cant appeal tho . when i click the support link it doesnt take me to a page that lets me make a new one, it just shows an old banned appeal and i cant click anything after that

timber bridge
#

One sec

upper valve
#

can pm you the screen so you see what i mean

timber bridge
#

Send me the steam id

upper valve
#

1 sec gota remember how to find it

mental moth
marble mantleBOT
timber bridge
#

^

upper valve
#

also im not banned from any other toria servers.

#

76561198339850008

#

i dont mind waiting until my ban is over, just want these guys to be able to keep playing today