#support

1 messages · Page 1686 of 1

upper flax
#

should i dm u too instead of waiting in the support rooom? thx

upper flax
plucky hornet
#

Where can i report someone for threatening and stuff?

hushed finch
tough bane
hushed finch
upper flax
dry finch
#

I boosted the server and linked my discord account to my steam account, although i cannot claim my booster kit. Now i opened a ticket and let one of your staff know about the situation and he told me that, apparently i never boosted the discord (though i obviously did) anyone who can help me get this sorted out?

plucky hornet
hushed finch
gleaming hound
tough bane
atomic plaza
#

Ive been kicked for an hour for saying pakistan can i get taken off the 1 hour timer

near halo
#

I joined the steam group but it doesnt say I did on the rustoria website

next crypt
#

@spare widget

#

Open dm bro pls @spare widget

thorny dune
silver briar
#

EU LONGGGGGGGGGG

wispy loom
#

EU Long is coming back up
connect long.rustoria.uk:28015

hearty plover
#

<@&274971100184576010>

gleaming hound
#

Hey, please do not call out cheaters. I will delete this message. To report a cheater please use the /ticket command in game.

near halo
#

will there be a rollback in long?

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I hope not

polar bobcat
#

rl 10minutes?

humble remnant
#

My f got banned by playing with hacker but non of us got banned and his using vpn I think it’s a vpn banned

hearty plover
humble remnant
#

Is there anyway to unbanned him?

gleaming hound
humble remnant
#

@gleaming hound

#

Where I can report a ticket

gleaming hound
marble mantleBOT
#

Hey, @humble remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

humble remnant
#

Sam but can u check for me

#

Why he got banned

sudden dawn
#

!appeal

marble mantleBOT
#

Hey, @sudden dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dry finch
#

there is a makipaki_0W0 kid on the 3x server, you get muted everytime you tryna type his name which is lowkey annoying

hexed nimbus
# humble remnant Why he got banned

We do not disclose any info about bans especially not to a third party in this case you Let your friend make a appeal and wait for a reply on it

hexed nimbus
dry finch
#

one second

dry finch
hexed nimbus
#

Give me a min

#

What 3x btw. Eu or US

dry finch
#

eu

hexed nimbus
tired gulch
#

Support when you will ban cheaters?

hexed nimbus
tired gulch
#

I cant made ticket

hexed nimbus
#

Why not ?

tired gulch
#

We second day report the cheater that give 4 headshots in a row

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I have even his screencshot. My game got crashed

hexed nimbus
#

Did you f7 report it ??

tired gulch
#

Already several times

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He is using aim bot. Thats why he dont get banned

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I have a screen when he did my teammate 4 heads in a row

hexed nimbus
#

Well that dussent go to our admins you need to use the correct command and that’s /ticked add ( message ) ingame. And I see that has been told to you several times Before

tired gulch
#

Yesterday he killed 5 of us on 150+ meters.

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If i apply can you start looking for him rn?

hexed nimbus
#

If you done that the first time you started asking it probably would have been allready We handle tickets as fast as humanly possible

tired gulch
#

The server dont allow me to use command /ticket list or to report

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I've send 3 times rn and no response

gleaming wharf
#

yo admins

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I got this hacker he like weird bro bro

#

carnage spectate him

#

his aim is sus amongus \

hexed nimbus
marble mantleBOT
#

Hey, @gleaming wharf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming wharf
#

!report

marble mantleBOT
#

Hey, @gleaming wharf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gleaming wharf
#

I forgot the clip

#

can admin just like check him out test him and like force your pp into his butt until he gives the true

gusty pendant
#

!appeal

marble mantleBOT
#

Hey, @gusty pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
tired gulch
#

Can you check if you get my report?

molten zenith
#

I was banned for playing with a cheater on server Rustoria Us Mondays, what should I do if I didn’t know about it, I meet him last night

hexed nimbus
marble mantleBOT
#

Hey, @molten zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tired gulch
#

Ive send it and didnt got it

hexed nimbus
#

Message can’t be to long. Provide name what you think the are doing and a link to clips or screenshots

tired gulch
#

its 2 lines

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And i dont get respond

gleaming gulch
#

us monday is down

iron crescent
#

hey

#

i want to reports a hackers

lament sorrel
#

hey how to repair

#

menuwideo/workcart.mp4

thorny dune
thorny dune
small imp
#

!ticket

marble mantleBOT
#

Hey, @small imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sleek gorge
#

!appeal

marble mantleBOT
#

Hey, @sleek gorge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gray sail
#

I have a clip of someone saying they are teaming with another clan on a six man server. both of the teams are 5 mans and this isnt fair.

#

on the 3x us rustoria

radiant lynx
#

theyre actively talkin to each other adne verything

gray sail
#

what are the team names

tidal ember
#

dude

#

we were doing the quests from npc and we got crashed from the server dude 50 queue this is so bad

cedar lance
#

A guy on Small was banned by FP last night and he logged on with a new account and his team mates aren't banned for association.. I got proof and video evidence, who can I speak to?

flat turret
marble mantleBOT
#

Hey, @cedar lance

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sick herald
#

!appeal

marble mantleBOT
#

Hey, @sick herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sick herald
#

Yo

#

we're getting fucking raided and I am banned after coming back from the store unban me ffs

hexed nimbus
sick herald
#

Thank you for not understanding that I cant wait 1-3 days when my fucking base is being raided

hexed nimbus
sick herald
#

Must've been some bug but sure w/e

hexed nimbus
sick herald
#

"ban evasion"

hexed nimbus
#

you using a vpn by any chance ?

sick herald
#

no

hexed nimbus
# sick herald no

Ban evasion is doing anything to prevent yourself from being banned, or simply joining on other accounts after being banned.
You were banned for a reason. If it was temporary, wait for it to expire.

sick herald
#

90 days for doing jack shit

hexed nimbus
#

so you do evade then

sick herald
#

that hurts

#

what?

hexed nimbus
#

did you get banned before ?

sick herald
#

no..

hexed nimbus
#

then whats up with the 90 days you said ?

sick herald
#

it says 90 days ban

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for ban evasion, idk why

hexed nimbus
#

then my best guess is you have a gamebanned alt account thats is just 90 days old as we do not allow playing if you have a gamebanned account less the 180 days old

dawn bison
#

!appeal

marble mantleBOT
#

Hey, @dawn bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

next tide
#

@slow birch

slow birch
dawn bison
#

@slow birch

#

i was banned on the 5x for having more then 3 people but i was solo

flat turret
#

!appeal

marble mantleBOT
#

Hey, @flat turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

stark zephyr
#

i need admin

#

we got insided

hexed nimbus
stark zephyr
#

really

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is ther eany way we can get our base back

hexed nimbus
stark zephyr
#

hm

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no other way

hexed nimbus
#

sorry mate but we do not interfere in general gameplay so you gotta raid it if you want it back

stark zephyr
#

alr

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thanks tho

dawn bison
#

mighty mike can yall unban me on the 5x

hexed nimbus
devout hound
#

i got banned for playing with a cheater that wasnt cheating

#

😄

autumn spruce
#

!ticket add hi i put a ticket for a cheater door camping us and got no response
[20:43]
both me and my teammate put a ticket for a cheater door camping us, me and my teammates all got 2K+ hours we cant kil him once, the cheater shoots randomly and then our screen lags and we get all headshoted automatically
[20:43]
now he raided us directly to where thje TC is hidden
[20:43]
pls any help

marble mantleBOT
#

Hey, @autumn spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

devout hound
frail oxide
#

any admins on_

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any admins on trio 5x

tough bane
forest girder
#

there is a veeeeeery sus player

coral mountain
#

people spamming in chat

#

rustoria vanilla 2x

frail oxide
marble mantleBOT
#

Hey, @frail oxide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frail oxide
#

i did alr

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dunno if there are admins on to look into the case

#

hello

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the player has been banned but his clanmates didnt get banned

still prism
#

Can i get some help

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Bought a rank and its not working :c

zealous kettle
broken bone
#

cant invite teammate to clan because there are more than 1 person with a similar name#

versed crater
#

use their steam 64

broken bone
#

ty

amber wind
#

i need help

#

actively being cheated on by some fucking losers

tough bane
marble mantleBOT
#

Hey, @amber wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

amber wind
#

@zealous kettle when you are free dm me i made a ticket already

soft cedar
#

/ticket

marble mantleBOT
#

Hey, @soft cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

finite meteor
#

I joined the steam group ./auth not working

amber wind
#

how the fuck do i respond to a response on a ticket

tough bane
amber wind
#

ticket 47 is a response ticket to ticket 36

lone bridge
#

can a mod look at my ticket pls

near halo
#

anybody want to team i got 1.6k hours but im young

#

rustoria 3x

near halo
#

all of my stuff got unlinked

#

@mellow tundra

mellow tundra
karmic axle
#

What’s is a game banned account rules?

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No game banned accs less than 180?

karmic axle
#

Thanks

tough bane
karmic axle
#

So would I be able to play in the server without being banned?

tough bane
karmic axle
#

Eac 300 days ago

#

And never banned from rustoria specifically

tough bane
karmic axle
#

Alright thanks

#

My friends and I always do lan party’s and I get banned like mid wipe so I’m checking this time

tough bane
karmic axle
#

Yes

tough bane
karmic axle
#

That’s the account I would be using

tough bane
karmic axle
#

Yea hold on

tough bane
#

Thanks, will respond here pretty soon and let you know if you are welcome to play again 🙂

karmic axle
#

K thx

feral glacier
#

player report is only in game /ticket ?

tough bane
marble mantleBOT
#

Selam, @feral glacier

Sunucularımızda kurallara uymayan birilerini bildirmek için lütfen aşağıdaki yöntemi kullanın:
- Kuralları çiğneyen kişinin adı ve ne yaptıkları da dahil olmak üzere oyun içerisinden /ticket komutunu kullanın ve bildirin.

Bir ticket'a kanıt eklemek için aşağıdaki yöntemi kullanın.
- Ekran görüntülerinizi eklemek için, Imgur gibi bir servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.
- Videolu bir kanıt eklemek için Streamable ya da YouTube gibi servise yükleyin ve bağlantıyı /ticket yoluyla bize iletin.

Eğer yasaklandıysanız ve başvuru yapmak istiyorsanız !appealtr komutunu kullanın.

south forum
#

please help me im in need of a admin

#

its not about a cheater its about my base :(((

#

im in the support call please help

elfin barn
tough bane
tough bane
# karmic axle K thx

Good news sir: New account doesn't seem to have any restrictions. You are welcome on our servers. Stay clean and nice. Have a great time.

#

We do not have any restrictions on VPNs. You are free to use them if you'd like.

#

It can happen that you connect via a VPN IP that has been used by a cheater. This might result in a ban but it can be lifted if you get in touch with one of the admins here in Discord. This happens really rarely and admins can see that it has been a VPN ban.

near halo
#

👍

simple heart
#

Erm how do i make a ticket to report someone in game

#

for cheating

marble mantleBOT
#

Hey, @simple heart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

south forum
#

i need support again please im sorry

boreal gazelle
tawdry canopy
#

why does it keep unlinking me for shop

#

and comes back other times

hexed nimbus
hexed nimbus
tawdry canopy
#

oh thank you

near halo
#

Whenever I try to Auth my Twitch account with the Rustoria page, it keeps timing out and saying the Authentication failed. It has me Authorize the Rustoria page but after that it doesn't work

sudden dawn
#

!appeal

marble mantleBOT
#

Hey, @sudden dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pearl mango
#

It’s been 8 months since I was banned for “hacking” solely based off of someone knowing an admin and begging them to ban me for a week

#

People getting 3 month bans for scripting though? But mines perm?

autumn spruce
#

bruh someone is rage hacking and door camping us for 2 nights no one came to our help, he must know an admin or something everyone who crosses his path say that he is hacking this servers staff is whack

hexed nimbus
hexed nimbus
pearl mango
#

So what I’m gonna get no response? But I’ve been banned for longer than someone who has a game banned account is welcome to come back

gleaming hound
pearl mango
#

That’s 100 percent true there was literally no proof script check or anything I was just flat out banned and was told squeaker from blm on rustoria main begged admins to ban me

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Appeal got denied no reason given. Just find it crazy it’s been almost a year but you’ll let game banned people play back on your servers

#

I’m not banned on a single other server

gleaming hound
#

If your appeal was denied, there is nothing further I can do for you. I hope you find another server you can enjoy playing.

pearl mango
#

You can’t be bothered I get it you’re listening to Spotify

#

No worries I’ll be playing here soon

south forum
#

support now please drag hurry

#

please support

autumn spruce
sleek moss
#

@solid finch this is a former rust admin too!!!!!!!!

feral glacier
#

Where is the admins , i am opened 5 hours ago 2 Ticket !!!

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and dont claim , someone pls help US !

sleek patrol
#

Ticket pls

#

@spare widget

timber bridge
normal raft
#

yo anyway for me to see how much left on ym 10 min ban

#

its been more than 10 i feel

sleek patrol
#

how do i get to the tickts pls

timber bridge
feral glacier
#

5 hours later finaly we are raided from cheater team , where is the fking admin ?? 5 HOURSS ITS FUCKING 5 HOURS GUYS !

#

we are fghtining with a cheater team 5 HOURS !

timber bridge
feral glacier
#

and no ban no claim ticket

timber bridge
timber bridge
feral glacier
#

We are opened 10 ticket , tons of F7 report , he is have fcking 70 hourrs game play

normal raft
timber bridge
timber bridge
normal raft
timber bridge
timber bridge
feral glacier
#

yes bro @timber bridge i am controlling my all ticket /ticket list and press F1 , 5 hours and dont claim

normal raft
timber bridge
timber bridge
normal raft
#

is it supposed to say that?

normal raft
feral glacier
#

@timber bridge bro r u kidding me ? i say to you i am opened a ticket 5 HOURS AGO , 5 HOURS BROO

timber bridge
feral glacier
#

shit support team , Rustoria is cheaters home

timber bridge
normal raft
timber bridge
normal raft
timber bridge
polar shadow
#

,I got vpn ban, my steam id is, 76561198264113532 could help me please?

zealous kettle
next tide
polar shadow
#

Thank you

next tide
#

no(

solid finch
magic jewel
#

hey I accidently muted the rustoria bot in game on 10x NO BS is there any way to fix this.?

marble mantleBOT
magic jewel
cursive zealot
sleek moss
cursive zealot
#

jeff how many hours do you have good sir

potent lichen
#

yea jeff i was about to ask the same thing

#

bc if u look at the clip ur 60 hp he lands all he has to do is headshot hit u and ur dead like thats not a hard task and ur not in bush ur just there ur not hidden hes not cheating jeff lmao

wary ice
#

<@&274971100184576010> <@&415898423460626432> eu main dead?

inner scarab
#

^^

thorny dune
#

It’s being looked into

sleek moss
#

13k @cursive zealot

#

and tbh this was the least sus clip i have ! @potent lichen

near halo
#

i got banned from rust for no reason i need help

near halo
sleek moss
#

he also shoots mid air while before he even looked at me

swift solar
#

@marble mantlehelp

#

I was hacked because of VPN

#

@hushed finchHELP

near halo
#

what are the in game rules

#

can someone send them

swift solar
#

@thorny duneHELP

near halo
#

i need help

near halo
frail bronze
#

can any admin help me?

#

cause of rollback i cant modify my base this triangle fundation and roof are not like im making the house...

near halo
#

rustoria servers or the game

frail bronze
#

no man

#

this is not my fault, its cause rollback

near halo
#

why would you upgrade it to stone then

frail bronze
#

i have all recorded on my stream

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and i swap to square due a dropbox

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and now i cant

near halo
#

then pick it out

#

its your fault

frail bronze
#

not mine

near halo
#

of course it is yours, the admins did not place it

frail bronze
#

it tooks 5 minutes to remove, and cause rollback now i cant

#

are u kiding me or what? if u cant help dont tell me what i need to do... before rollback its okai and now not

near halo
near halo
#

How do i get help ?

near halo
#

alot of shit is there any chance i can wait in support for a call

#

it was the anti cheat and the behalf of the dev

near halo
#

ty

#

so you have to wait

#

i already appealed

#

what is your steam account name

#

thats my steam

swift solar
#

HELP

near halo
#

interesting, just wait for the appeal

#

alr

frosty geode
#

i died in outpost and my body is unreachable can anyone help

swift solar
#

My steam ID::76561199106550082

near halo
#

2x has gone down

swift solar
#

Hacked VPN

#

@marble mantleHELP

timber bridge
frosty geode
#

i cant get the bag or the loot inside

#

it got stuck in a place i couldnt go

timber bridge
#

We cannot interfere in-game in any capacity.

frosty geode
#

damn

brazen venture
#

is there even a single cargo this wipe on eu main

hollow talon
#

ANY ADMMIN HERE PLS ?

vapid lion
#

Hi

zealous kettle
zealous kettle
vapid lion
#

we just got banned for trio rule violation

zealous kettle
#

!appeal

marble mantleBOT
#

Hey, @zealous kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vapid lion
#

But we weren't more than Trio

#

Oh ok thanks

near halo
#

spoofy can u check a dude out 80% sure hes cheating

#

changing names since we called him out and other ppl on the server have occurrences too

hollow talon
#

i want admin chat me pls

near halo
#

or any admin

zealous kettle
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow talon
#

guys

#

hiw can i open chat with support ?

#

how *

near halo
#

it just says above

#

just submitted a ticket he just openly admitted to cheating in chat

still pier
#

any admin ?

hollow talon
#

any admin >?

terse juniper
surreal chasm
#

any admin available?

hollow talon
#

/ticket

marble mantleBOT
#

Hey, @hollow talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

buoyant atlas
#

damn i was about to report this kid and he got banned 3 seconds after

serene apex
#

/ticket

marble mantleBOT
#

Hey, @serene apex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

serene apex
#

any admin here ?

tough bane
celest fulcrum
#

need admin please

crimson shale
#

/ticket

marble mantleBOT
#

Hey, @crimson shale

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glossy pebble
#

!appeal

marble mantleBOT
#

Hey, @glossy pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

swift solar
#

HELP

tough bane
swift solar
#

I was somehow hacked by VPN

#

@marble mantleHELP

tough bane
swift solar
#

My Steam ID is:76561199106550082

near halo
#

i have a question i bought a steam acc with a bunch of games and one of the games that it had on it was rust and i launch and it was banned for ban evading on servvvers if i log back onto my main will i get banned for ban evvading
please help
the acc also said that it was online 151 days ago

worthy ravine
#

I was kicked out of the server when I played the game today.
My friend said my game was vpn.
Come here for help.
Can someone help me?

#

I was kicked out of the server when I played the game today.
My friend said my game was vpn.
Come here for help.
Can someone help me?

#

I was kicked out of the server when I played the game today.
My friend said my game was vpn.
Come here for help.
Can someone help me?

#

I was kicked out of the server when I played the game today.
My friend said my game was vpn.
Come here for help.
Can someone help me?

languid bison
#

vpnbans plz help

worthy ravine
#

yes

#

Please help me.

#

vpn

terse juniper
near halo
#

Disconnected: EAC: Anti-cheat integrity - ??? help plz.

worthy ravine
#

Please help me.

rotund field
#

Why did I get muted for saying Pakistan

terse juniper
#

Like I mentioned earlier friend, you have to visit https://bans.rustoria.co and submit an appeal. Thats how we will be able to unban you

near halo
#

shit hold on did i jsut get banned..?

#

i aint been on rust in like 3 months what i do

terse juniper
worthy ravine
#

I was kicked out of the server when I played the game today.
My friend said my game was vpn.
Come here for help.
Can someone help me?

terse juniper
near halo
rotund field
#

Ohh cause someone in the chat said say Pakistan for an m2

terse juniper
worthy ravine
#

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

terse juniper
worthy ravine
#

Please help me.

terse juniper
worthy ravine
#

vpn

#

ok?

near halo
#

i dont think he speaks english

#

anyway. says i was disconnected for anti cheat integrity, no game bans. need some help when available

worthy ravine
#

Get me online, or my home will rot.

#

555555555555555555

near halo
#

okay. i think he speaks english

terse juniper
near halo
#

okay, i dont need help anymore

#

nah it fixed its self, threw the shit pants in the laundry and put new panties on.

worthy ravine
#

#Siv Please help me.

terse juniper
delicate zenith
#

there is one foundation in my base that i cannot upgrade, its honeycomb to my base, is an admin able to help me with that? the error message just says its unable to upgrade

worthy ravine
#

#Siv Please help me.

crimson shale
#

There's a group of cheaters outside our base right now. Would we be able to speak to an admin please?

terse juniper
near halo
#

you deal with this on the daily siv? 😢

worthy ravine
#

= =!

#

There is something wrong with your server, and I was vpn.

crimson shale
#

We've reported them a few times over the past few hours. One got auto-banned for suspicious behavior but just logged on to a diff account.

terse juniper
worthy ravine
#

My accelerator is vip

#

ip I'm using it alone

swift solar
#

@terse juniperHello,I've been handled by VPN hackers,Can you help me remove it

worthy ravine
#

No, I was caught watching a movie.

terse juniper
terse juniper
worthy ravine
#

@terse juniperHello,I've been handled by VPN hackers,Can you help me remove it

swift solar
#

@terse juniperI just filed a complaint

terse juniper
worthy ravine
#

@fickle badgerHello,I've been handled by VPN hackers,Can you help me remove it

#

@toxic shardHello,I've been handled by VPN hackers,Can you help me remove it

#

@raw lilyHello,I've been handled by VPN hackers,Can you help me remove it

terse juniper
#

@worthy ravine please stop spamming the admins.

swift solar
#

@terse juniperOK, thank you for your help

terse juniper
worthy ravine
#

@terse juniperMy home is going to rot, and I'm in a hurry.

lavish remnant
#

how do i submit a ticket

terse juniper
worthy ravine
#

@terse juniperCan you help me deal with the above, or my home will be completely corroded?

terse juniper
#

You are welcome to add streamable/medal links for video evidence too

terse juniper
worthy ravine
#

vpn understand?@terse juniper

terse juniper
#

Yep, I understand. Your appeal was denied, right?

worthy ravine
#

My home is rotting now, and I can't stop it, my home that has worked hard for two days.

#

I didn't mention it. It was the system VPN

terse juniper
worthy ravine
#

Thank you. It seems that someone has dealt with my problem.

#

I went to mine and maintain my home.

terse juniper
tropic magnet
#

does rtg ever unban for ban evading

tiny vale
#

@terse juniperI was banned by the node what should I do, my SteamID: 76561199056150963

tough bane
lament vector
#

how do i report a scripter

tough bane
marble mantleBOT
#

Hey, @lament vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tiny vale
#

@tough baneI was banned by the node what should I do, my SteamID: 76561199056150963

lament vector
#

ok i just sumbited one. please check it rn, hes around

near halo
#

@tough bane are bans IP based, I was randomly banned for "hacking"

terse juniper
near halo
#

@terse juniper mind answering the above if you can ?

tiny vale
#

I have filed a complaint with my VPNban, can you help me resolve it? Thank you!SteamID: 76561199056150963@terse juniper

terse juniper
tiny vale
#

yes

near halo
# terse juniper Do you use a VPN?

I regularly use mullvad & was having no issues until I logged into a new server on it and I was instantly banned when I tried logging in again today

#

I could give the IP I was using if that makes any difference

terse juniper
glass kettle
#

Hello mr Breeze , LBKai my friend got banned because of vpn use to appeal it take 3 day to be resolved ?

#

He play on rustoria eu main

tiny vale
#

@terse juniper@terse juniperOkay thank you

terse juniper
near halo
tiny vale
#

@glass kettleSorry, I'm not an administrator, there's nothing I can do

near halo
#

Was doing good with no issues until now so, kind of lost

terse juniper
glass kettle
#

Alright that’s fair enough thank you so much sir

terse juniper
terse juniper
near halo
terse juniper
#

That can mean either of them. Manual or VPN. Usually VPN is the cause, but manual bans prompt that message too.

near halo
tropic magnet
#

@tough bane yo i dmed u

lament vector
#

hey how often does the leaderboards update?

toxic shard
#

Almost in real time

tiny vale
#

@toxic shardHello brother, I filed an appeal against my VPNban, can you help me solve it? Thank you!

#

SteamID: 76561199056150963

toxic shard
#

Should be good to go

tiny vale
#

I don't know what you mean

toxic shard
#

It's fixed

near halo
toxic shard
#

I fix a ban and unbanned quite some people, can you try to reconnect ?

near halo
#

Let me try one sec

magic jewel
#

This is in 10x No Bps, Im making a ticket now.

narrow peak
#

how do i make a ticket

magic jewel
#

/ticket add

marble mantleBOT
#

Hey, @magic jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic shard
narrow peak
#

hey mr marc

magic jewel
#

in game

narrow peak
#

i did

magic jewel
#

alright give it some time, im still waiting on mine.,

narrow peak
#

i just want to say hi

toxic shard
#

o/

frozen coyote
#

Iong is Down like my shlong

toxic shard
#

It's already booting up

cedar sorrel
marble mantleBOT
#

Привет, @cedar sorrel
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/
Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

topaz fractal
#

please help me, what is this error?

marble mantleBOT
#

Hey, @topaz fractal

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

neat pumice
small temple
#

i gto banned for server (1h) for chat filter auto violation and i didn even said the n word

#

/ticket

marble mantleBOT
#

Hey, @small temple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

small temple
#

!appeal

marble mantleBOT
#

Hey, @small temple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

drowsy palm
#

hello I just got banned on eu main for no reason, 76561199142690553 thats my steam id

languid bison
#

hi,admin
i am vpn ban,plz help me dealwith it,i am in china,have to use VPN to play rust

#

/ticket

marble mantleBOT
#

Hey, @languid bison

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

languid bison
#

!appeal

marble mantleBOT
#

Hey, @languid bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @drowsy palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

drowsy palm
# stiff widget !appeal

this happened to me in the past too and u checked my acc and everything was fine, its a bug !!!

#

pls any admin here ??? its not my fault. last time it was for evading but after an admin checked it everything was fine cuz I never evaded or cheated !!!

wispy loom
#

Try to connect now @drowsy palm

drowsy palm
#

tyyy okk I do, Im connecting since a few sec, should I reconnect or is it fine ?`

wispy loom
#

If you're connecting all should be good

drowsy palm
#

okk ty Im so thankfull !!

#

@hexed nimbus I had a windows update Im sorry !!! thats why u couldnt hear me !!

median nymph
#

iam band from the server how i join?

hexed nimbus
median nymph
#

we got banned bc the team limit and just 3 in the team

#

3 days ?? it will wipe

frosty robin
#

i got banned from rustoria eu long it just says play elsewhere? i did nothing wrong i read the rules

hexed nimbus
frosty robin
#

can i atleast know why im banned? doesnt make any sense

hexed nimbus
frosty robin
#

i have done nothing i havent been racist, i havent cheated, i havent bug abused so why was i banned suddenly without a warning

#

or anything, doesnt seem right to me

#

how can i make a ban appeal?

#

or can i even make one if you dont even know who you guys banned me

hexed nimbus
rare ermine
#

Bruh why was i chat banned for saying Pakistan wtf

#

why is it even a bannable word

#

im literally from pakistan

last crescent
#

!appeal

marble mantleBOT
#

Hey, @last crescent

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

uncut ibex
#

!apeal

#

!appeal

marble mantleBOT
#

Hey, @uncut ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
# rare ermine why is it even a bannable word

It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

uncut ibex
#

Yea i agree but i asked the p.a.ki with ? and i got muted for 12h?

rare ermine
#

bruh im from pakistan and i dont mind 😂 besides some guy is baiting everyone

#

he got like over 20 people banned

hexed nimbus
#

You able to send me his name and server or his steam Id

uncut ibex
#

ive never ever broken any rules and i ddidnt mean to offend anyone. 12h mute seems harsh for asking something by someone baiting me

hexed nimbus
uncut ibex
#

no i do not im sorry, rustoria Eu long

#

all i said was "p.a.k.i? "

#

this guy was asking something and i replied with that

uncut ibex
#

I have seen that reply, But i had no idea it is offendable.

#

I have not heard of it before. If i knew i would never ever say it. Look the records, i've never said anything racial or offensive

wispy loom
#

It's just a mute, it will pass

#

But you'll know not to say it going forward

uncut ibex
#

For 12 hours tho, and i can not use my mic the whole time

#

I can not always talk in discord

wispy loom
#

I would just recommend not saying something that another player is asking players to say

uncut ibex
#

I would just reccomment being a little bit flexible and realise not everyone knows what is going to happen when they are trying to be nice

#

I've never ever broken any rules. And getting muted for saying a word with a questionmark behind it seems very unfair imo. Specially with something i didnt even knew was an insult. in the line of work i do irl i get a lot of grey areas and this is deffo one of them

wispy loom
#

You were muted by our filter and will have to wait out the mute unfortunately

uncut ibex
#

And that is why i'm here asking for you to do a little of effort and unmute it for once since its my first time ever?

wispy loom
#

You will remain muted

uncut ibex
#

Like why do you have to be so strict? I'm explaining the situation and the filter is clearly not working properly

wispy loom
#

It picked up the correct word

uncut ibex
#

not the right context.

#

Its fine, @wispy loom Hope one day you will realise that stuff aint as black and white as ur hoping it is. Sad to see you can not fix my issue. Good luck kid.

wispy loom
#

I'm sorry you feel like this but hopefully you will not encounter any more issues going forward
If there's a filter in place, Rust players will always try to bait players into saying things and in this case you'll unfortunately have to wait out the mute
I hope everything will go well in the future and that it won't happen for you again

autumn spruce
#

icant submit a ticket on discord

marble mantleBOT
#

Hey, @autumn spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

Please use this in-game

autumn spruce
#

ok thx

wispy loom
#

Will delete it from this channel if you have

autumn spruce
#

i cant manage to paste it

wispy loom
#

Sent you a DM

autumn spruce
#

yes i did on a note file thanks for the headsup

wispy loom
#

Likely want to shorten it and send it in-game

autumn spruce
#

will do

mint quiver
#

!appeal

marble mantleBOT
#

Hey, @mint quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

last crescent
#

could any admin hop in chit chats?

hexed nimbus
dusty belfry
#

need support

normal raft
#

if i died right before restart will my body despawn?

uncut ibex
#

@wispy loom

#

He's the guy saying first person to say i love pakistan gets my base with loot

tough bane
uncut ibex
#

cant send it here and rustoria EU long

tough bane
uncut ibex
#

send it to u in a dm

normal raft
tough bane
normal raft
tough bane
#

Outside will probably respawn. Not sure about that.

normal raft
#

so if a boat or sub is in the water theyre gone?

dull wraith
#

/report

marble mantleBOT
#

Hey, @dull wraith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

calm umbra
#

!appeal

marble mantleBOT
#

Hey, @calm umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
fathom folio
#

have adim?

#

i need

#

i need help

tough bane
fathom folio
#

vpn

#

vpn ban i need help

coral robin
#

i need help i linked my steam to get the shop and its not working

hexed nimbus
coral robin
#

i did didnt do anything

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frank egret
#

It's been three days, why haven't I received a message yet? <@&274971100184576010>

sudden stratus
#

I just joined team with some random person and got banned for breaking team limit right away

hexed nimbus
#

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding. @sudden stratus

trim egret
#

it wont let me auth in in game after joining the steam group and i cant auth my twitch i cant auth my youtube

#

i need help plz

#

@mellow tundra

heady valley
#

dude dont @ admins

trim egret
#

oh srry im new here

heady valley
#

all g

trim egret
#

ok can u help me?

chrome wharf
#

Jamie?

#

Why did you ban me

slow birch
cedar night
#

hes in it

#

jamie move me too im with shroom

formal bane
#

need an admin to check on this person that i think is hacking

glossy pebble
#

@slow birch i need your help

slow birch
slow birch
formal bane
#

can i give you steam id and you check him?

glossy pebble
#

@slow birch i think one of your admins banned my friend due to him trolling him and he got angry in chat and just gets banned

#

@frosty raptor in waiting support

formal bane
#

@slow birch this guy has been instantly killing us can i give you his steam id so you can check?

slow birch
slow birch
glossy pebble
#

@slow birch we tried and it says site not found or cant reach source page plz can we just go over it in a call

formal bane
#

ah i see ok already reported a ticket thanks

glossy pebble
#

ill give steam id in pm @slow birch

slow birch
slow birch
formal bane
#

rustoria us main

glossy pebble
#

@slow birch i have sent you the id on pm

slow birch
glossy pebble
#

@slow birch ok thx

slow birch
rugged plinth
#

what is the max group size on the 5x

hexed nimbus
tired gulch
#

Where is evasion ban for group that played with cheater

#

They keep raiding when one of them got banned for cheats

#

Wtf support Eu Long

#

Raikey and his group raiding with cheater

fleet egret
#

where can i get unban?

tough bane
marble mantleBOT
#

Hey, @fleet egret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
marble mantleBOT
#

Hey, @tired gulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tired gulch
#

Already

#

They are changing nicknames

#

Ban them for evasion

dusty belfry
#

any Admins Online !

stoic pendant
#

would any admins be able to talk to me real quick I am trying to figure out an issue

dusty belfry
#

need Support

cold coyote
#

Will be right with you in a minute

#

@stoic pendant

#

!appeal

marble mantleBOT
#

Hey, @cold coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

normal trout
#

any admins online?

barren anvil
#

i just got banned for saying black in spanish

#

pls unban

tough bane
barren anvil
#

1hour

#

pls help

#

how is that a chat violation

#

can i get unbanned sooner?

worn sequoia
#

!ticket

marble mantleBOT
#

Hey, @worn sequoia

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

barren anvil
#

the last time i appealed it took longer

#

than the actual ban

patent mist
#

how long does tickets take to respone to?

fleet root
#

Hey can i talk to an admin

indigo edge
#

/ticket

marble mantleBOT
#

Hey, @indigo edge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

indigo edge
#

-ticket

#

How do I create a support ticket in discord

fleet root
#

ticket how do i create in discord

tough bane
marble mantleBOT
#

Hey, @fleet root

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
#

You can only create a ticket within the game itself.

fleet root
#

i did but can someone review it?

#

im not sure if i did it right

tough bane
#

You can check it with /ticket list

#

Then hit F1

fleet root
#

thank you very much man

tough bane
#

console should open then

tough bane
indigo edge
#

@tough bane would there be any way to talk to a staff because the ticket i need to make is more serious then just someone cheating.

tough bane
fleet root
#

it shows no active tickets

tough bane
#

You need to open the global chat and type /ticket add YOUR MESSAGE HERE

fleet root
#

oh it dont work in team chat?

tough bane
barren anvil
#

im not unbanned and its been an hour

#

can i have help

tough bane
barren anvil
#

alr

near halo
#

I just lagged so hard and got killed with 3k metal and a t3

#

its your sever not my wifi

barren anvil
#

bro are u crazy?

#

who are u talking to

near halo
#

wym

real hollow
marble mantleBOT
#

Hey, @real hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real hollow
#

added ticket already

tough bane
real hollow
#

he prefire me 7 times and my friend

tough bane
#

be a little patient then and wait for a response ingame then

real hollow
#

ok!

rapid violet
#

!appeal

marble mantleBOT
#

Hey, @rapid violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rapid violet
#

i was denied an appeal a long time ago and it wont let me appeal on the website, its been 2 years since ive been banned, is there any way for me to appeal?

dire wasp
#

No

last escarp
#

!appeal

marble mantleBOT
#

Hey, @last escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

last escarp
#

!ticket

marble mantleBOT
#

Hey, @last escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dire wasp
sharp tusk
#

I ask you to ban the clan, they play with cheats, they don’t let you play normally!

compact parcel
marble mantleBOT
#

Hey, @sharp tusk

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rapid violet
#

i cant appeal on website^^^^

primal cloak
#

!ticket

marble mantleBOT
#

Hey, @primal cloak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glossy pebble
#

@tough bane heyy my friend/the one who said the horrible things on the rustoria.co 10x would like to talk to you

mental nest
#

!ticket

marble mantleBOT
#

Hey, @mental nest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vast vine
#

!appeal

marble mantleBOT
#

Hey, @vast vine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lyric quest
#

Hi

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow ether
#

SEA when?

calm mural
#

!ticket

marble mantleBOT
#

Hey, @calm mural

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

serene apex
#

ANY ADMIN HERE ?

junior basin
#

please help at toria long eu

#

there is a guy his name is ratge he is full rage with mp5 and python

#

please they are doing it rn

#

<@&274971100184576010>

wanton walrus
#

need and admin on us long

#

blatant ass cheaters

hushed finch
marble mantleBOT
#

Hey, @wanton walrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed finch
#

What’s your ticket ID?

junior basin
#

!ticket

marble mantleBOT
#

Hey, @junior basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

atomic steppe
#

Hey, į went to link my accounts. And only thing it worked was twitter, on twitch, YouTube. It didn’t go through could you sort that?

junior basin
#

!ticket

marble mantleBOT
#

Hey, @junior basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

junior basin
#

mrbengely

#

i swear there is a cheater in toria long killing everyone

atomic steppe
#

!youtube

junior basin
#

just end it

marble mantleBOT
#

Hey, @atomic steppe

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

hushed finch
atomic steppe
#

I mean I fallowed manually so can staff make em clamible in game?

hushed finch
atomic steppe
#

I am, did YouTube manually, twitch too

junior basin
#

dude idk how to make a ticket

silver frost
#

admin i got banned for no reason

atomic steppe
#

So /auth not gonna work due in rustoria.link it’s saying that I’m not fallowing, so can stafff fix this for me ?

atomic steppe
atomic steppe
junior basin
#

its 3222

silver frost
#

!apeal

junior basin
#

mk u can go and fuck ur self how about that ?

atomic steppe
#

-.- I told u how to make ticket

junior basin
#

i made one i got replay in game

atomic steppe
junior basin
#

i am trying to send the cheaters names and i cant

atomic steppe
#

Post it on YouTube

hushed finch
hushed finch
hushed finch
silver frost
#

!apeal

junior basin
#

done

#

ticket id 3223 i have video of him flying and everything

silver frost
#

!apeal

hushed finch
hushed finch
marble mantleBOT
#

Hey, @silver frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silver frost
#

!appeal

marble mantleBOT
#

Hey, @silver frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fading canopy
#

@craggy rock

barren peak
#

yo i have a clip of a cheater

boreal gazelle
marble mantleBOT
#

Hey, @barren peak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

barren peak
#

ty my boi and keep god in your life

dense geode
#

where these admins at I need help asap

boreal gazelle
dense geode
#

bought vip on wrong server

boreal gazelle
#

please dont log in to the server you bought the vip on

dense geode
#

alright thank you

atomic steppe
#

@marble mantle could you active me twitch and YouTube links? I fallowed manually

tough bane
atomic steppe
#

I fallowed manually tho

#

Still don’t work @marble mantle

tough bane
atomic steppe
#

Can’t staff record it ?

tough bane
atomic steppe
#

When it be able to link?

#

And when did it become like this ?

tough bane
# atomic steppe When it be able to link?

It's unavailable for everyone currently. I sadly have no clue as it needs to be fixed by Youtube and Twitch. We will let you guys know then.
It got like this round about 6 month ago.

atomic steppe
#

Wow

#

Fix it then lmao..

tough bane
#

Yeah it seems like Youtube and Twitch do not want to release a new API for their customers.

atomic steppe
#

Make it so people could do it manually

#

But other servers works fine. It seems to be a you problem

junior basin
#

ticket id 3233 cheater also have a video

slow birch
#

Which server

junior basin
#

eu long

slow birch
#

No worries it will be checked shortly

junior basin
#

sure tell me if u need the vid

#

i already sent it to bengly

agile cedar
#

I didn't do anything, but I was banned for no reason. I need help from the administrator.

#

I didn't do anything, and I was banned for no reason. I need the help of the administrator. Thank you very much.

boreal gazelle
agile cedar
#

playing with hacker

#

@boreal gazelle

boreal gazelle
#

Have you appealed?

agile cedar
#

It's always been rejected.

#

I really didn't do anything to get banned.

boreal gazelle
#

Always? You should only be able to do it once

agile cedar
#

Yes, that is, the appeal is rejected.

boreal gazelle
agile cedar
#

But I didn't open the plug-in.

compact parcel
marble mantleBOT
agile cedar
#

Can I open a VIP to help me strictly review it?

#

@boreal gazelle

#

I'm playing the game I was playing games normally, and it was like this in the afternoon.

boreal gazelle
agile cedar
#

All right, hold on.

#

@boreal gazelle

boreal gazelle
agile cedar
#

76561198447445493

boreal gazelle
agile cedar
#

Please check it strictly. I was really wronged.

compact parcel
#

我已经给负责的管理员发信息了。 他一到就调查

agile cedar
#

Okay, thank you very much.

frank egret
#

It's been almost three days and I still haven't received a message.

#

<@&274971100184576010>

#

I support remote my computer

compact parcel
next tide
# next tide

@slow birch The ban still weighs, I didn’t check today, but I think I stayed

marble mantleBOT
next tide
hushed finch
uncut ibex
#

please no damn rollback... just farmed 120k wood

bleak narwhal
#

Rustoria Eu Long is down but for how long :C

wispy loom
#

Looking into EU Long

bleak narwhal
#

just wanted to rhyme lol, didnt mean to stress cae ❤️

wispy loom
#

EU Long is coming back up shortly
connect long.rustoria.uk:28015

bleak narwhal
#

Hm, it should be up by now. however im getting rejected upon connect.

hollow talon
#

the server not coming ?

elfin field
#

Good afternoon, Gents

Thanks a lot for help with previous request (#support message). However, this streamsniper does not calm down and continues keep doing this shit. This dude built his house next to us and switched on the bind for hit glass. This annoying sound interferes with playing. We can't raid him because he comes back again and again. He occupies a slot on the server and can be considered a bot.
Our server - US Main, our place of residence - I13
His nickname - Gaslighter
Clip from Twitch: https://clips.twitch.tv/TenaciousEnthusiasticCoffeeDansGame-8CkkwVciFsTA2QqK

Thanks for your service,
We enjoy playing on your project PepeLove
Best Regards!

slow birch
#

!ticket @elfin field

marble mantleBOT
#

Hey, @elfin field

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elfin field
slow birch
elfin field
slow birch
fleet rock
#

@slow birch i got banned last night for apparently over team limit but we were a 5 man and max was 6 man

#

i got banned last night for apparently over team limit but we were a 5 man and max was 6 man is there any1 i can talk too

#

!appeal

marble mantleBOT
#

Hey, @fleet rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fleet rock
#

hello any1

white bridge
flint olive
#

YO

#

what are the steps you need to do to remove someone from trio and replace them with someone else

celest patio
#

Hello administrator, I was banned by your server a long time ago. It should be the problem of public speaking at that time. How can I lift the ban? I didn't use any cheating and mouse macros. My time is 6000 hours and I have a lot of skin.

upper escarp
white bridge
#

Hi

marble mantleBOT
#

Hey, @celest patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

celest patio
#

thanks

white bridge
#

Np

broken bone
#

is 5 max team on eu 10x?

white bridge
#

For eu 10x no bps clan limit is 6

broken bone
#

why was i banned for having more than clan limit as a 5man?

marble mantleBOT
#

Hey, @broken bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slow birch
broken bone
#

im not mad about the ban, its a 1 day ban im just curious why it happened

white bridge
cobalt terrace
#

1

cobalt terrace
#

Hello! please tell me, I got banned just like that, why?.. in the morning I came in to play, I come home from work, I came in and the hacking sign pops up ... and so almost everyone kills me.. you banned me..The question is why? server EU main

marble mantleBOT
cobalt terrace
#

76561199148811754

agile spindle
#

/ticket

marble mantleBOT
#

Hey, @agile spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac nova
cobalt terrace
lilac nova
cobalt terrace
#

Just so I know. it seems that my indicators are not like those of a cyber athlete))))

near halo
#

ZenZen said to check in , in a week its been 7days. I'm still banned

simple heart
#

I Just got banned for an hour because someone baited me to say something in chat and i didnt know i would get banned for it can someone help please

near halo
#

I got banned and i dont know why

north pasture
#

hi i completed all the stuff to get the kit loyal but it still say that i don't follow u on youtube and twich why? i also have proof

stiff widget
marble mantleBOT