#support

1 messages · Page 1684 of 1

latent wing
#

I got played with hackers, too. ban

hexed nimbus
latent wing
#

He used translation software

latent wing
#

But MY access to the server was blocked

hexed nimbus
#

How long ago did you get banned ?

slow birch
hexed nimbus
slow birch
#

Will take a quick look and see if can help you

latent wing
#

76561199014667585

slow birch
#

Thank you give me a few minutes to look.

latent wing
#

Can YOU check on my team? His steam id76561198436507737

fallen girder
#

Yo Jamie what’s the raffle tickets for

slow birch
# latent wing 76561199014667585

Hello, so thank you for the steam ID you will need to put in a ban appeal. If it shows a message that says you are not banned then please use the unmute. Just state that it is a ban appeal for the reason you see when trying to log in.

slow birch
latent wing
slow birch
fallen girder
#

Breh

fresh cairn
#

blatant cheater at launch on us monthly

#

!help

upper escarp
marble mantleBOT
#

Hey, @fresh cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fresh cairn
#

too late

#

already killed half the server and fucked off

green kelp
#

yea so I have a IRL brother who I didnt know was cheating and he was game banned for it he appealed with anticheat and got notice to just make another account and after hours of playing rustoria servers I get banned for ban evading whenever i was never banned

hexed nimbus
green kelp
#

i was never gamebanned and never knew he got banned'

#

I didnt even start playing rust until after he was banned

ebon ether
#

!report

marble mantleBOT
#

Hey, @ebon ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tawny vector
#

Is there a way to refund VIP I mean yes it's a donation but your servers are getting down every hour it's not even fun anymore :(

royal knoll
#

....2 crashes in 30 min wtf goon with eu long, 15 crashes in 3 days...

zealous kettle
#

#announcements aware of the issues- our developers have been looking into it non-stop.

loud night
#

Bro I'm going to lose my full ak set and c4s to this mannnn

mighty dove
#

New recoil ???

untold compass
#

<@&274971100184576010> Rustoria EU Main yesterday we were raided online by the Chinese with a square f22, people played with them https://i.imgur.com/Zs9XT11.png

#

thx

fathom girder
#

RESTART FUCKING SERVER EU LONG

long rock
#

What is the cause of these crashes? Non stop crashes few days straight! Servers are being under DOS or your host not making their job, like what is the cause of it? [EU Long]

feral bobcat
fathom girder
#

😭 😭 😭

feral bobcat
fathom girder
#

restart server

main temple
#

nah rustoria is just shit

hollow talon
#

guys we have broplem with server ?>\

prisma hazel
#

ADMIN - Refund all my money for the VIP and which I gave to my friends this month

zealous kettle
#

Our developers are working on a solution. Please refer to #announcements

We apologize for the downtime!

main temple
#

do better

nocturne ocean
#

refound vip plz give the moneyyyy bacckkk

zealous kettle
ivory pecan
#

i love all rustoria admins ❤️

zealous kettle
ivory pecan
#

good job spoofy keep it up

echo birch
#

its up

main temple
#

very very sorry @zealous kettle will do sign my profile pls

fathom girder
#

😭 😭 😭 reesttaarrrttt serversA

spare widget
#

Always will be as soon as possible

hollow talon
#

what happen for the server guys i cant join in server eu long ?

echo birch
#

yh its up now

#

connect 208.103.169.247:28015 type that in f1

silent pagoda
#

WTF IS THIS SERVER 5 CRASHES IN 10 MINS

hollow talon
#

admis pls

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do somthing with this server wtf

shrewd fern
#

nice

winter burrow
#

что блять с сервером происходит ?

shrewd fern
#

i was in a mini

winter burrow
edgy prairie
#

да это уже пиздец какойто

fathom girder
#

I think it will be fixed in the next wipe

thorny cape
#

!!!!!!!!!!!!!!!!!! this serwer

fathom girder
#

ипал серв

#

кто дерево бензапилой рубил?

loud night
#

Top of the line servers btw

vagrant ridge
#

what's wrong with the server why it restarts every 5 minutes

mighty dove
#

new recoil update?

fathom girder
#

хахахахах

ivory pecan
mellow tundra
hollow talon
#

admis pls

zealous kettle
#

#general if you guys don’t need support. We’re working hard to address these issues.

fathom girder
plain sigil
#

I lost my loot for the second time because of this restart. thanks rustoria

hollow talon
#

can u do somthing for this server

shrewd fern
#

ur not working hard u bitch

vagrant ridge
#

Rustoria eu long
what's wrong with the server why it restarts every 5 minutes

hexed nimbus
plain sigil
#

ahahahah

hollow talon
#

hahaahah

silver briar
#

ahahahhaah

hollow talon
#

this server

tight wasp
#

omfg

royal knoll
#

nice crash..during 2000rockets raids crash

weary cipher
#

goooooooooooood server

tight wasp
#

what s going on with the sv

hollow talon
#

admins

raven mist
weary cipher
#

maybe seed is bugged ?

plain sigil
hollow talon
#

lol this server

near halo
#

crash x2

near halo
royal knoll
#

susu+blm raiding VG 2000rockets but x2 crashes

real delta
#

server getiing ddos i figure

royal knoll
#

during raid...gg its next to my base

tight wasp
#

do smh with fcking server lmao

plain sigil
#

x6

#

crash

royal knoll
silk vapor
#

guys, let them play ukn

hollow talon
#

what happen for the server

wispy loom
#

We're actively working on the issues with EU Long

soft prism
#

Any chance im ever going to be unbanned? Dunno what i was banned for and have 12k hours... Ban was 12 months ago.

thorny dune
soft prism
#

Cant, it was denied a year ago

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Denied on 6/12/21

near halo
#

Do people even check ingame tickets? literally a cheater that hasn't been banned for over an hour is killing everyone

#

using a name changer also

soft prism
#

No rustoria is a bit troubled, they ban legit players but not cheaters it would seem.

ivory pecan
#

ROll back the server

spare widget
# soft prism No rustoria is a bit troubled, they ban legit players but not cheaters it would ...

We're constantly catching and removing cheaters. Nothing will ever be 100% perfect and I can understand how one can have a certain opinion from a limited perspective, but the truth really is that we catch many thousands of real cheaters, long before EAC ever has any clue, due to the hard work, time, and energy of a bunch of dedicated people who truly care about just trying to help as much as possible.

near halo
#

I made a ticket an hour ago though and no one has replied id appreciate it if someone said we're looking into it

#

but nothing? and hes still going around cheating his bollocks off

soft prism
#

You see the problem is, some of your admins seem to just ban without investigating. Still have no idea despite offering a file check or handcam a year ago.. Odd isnt it?

spare widget
# near halo Do people even check ingame tickets? literally a cheater that hasn't been banned...

Constantly following up on every ticket as quickly as possible, but we also have lives and we can't be everywhere at once unfortunately 😦 I'll see what's happening with it even though I'm not technically around right now, trying to do some other stuff while fielding other issues. But I feel ya, I wish we could instantly investigate and remove players but following up on every player report takes time, and many player reports are completely pointless but we still have to take them seriously.

sterile relic
#

any admin available for a private dm? or chat

raven mist
spare widget
# soft prism You see the problem is, some of your admins seem to just ban without investigati...

They don't though - I see a lot of bans firsthand and know the entire admin team. No one just bans. We don't ban lightly. No one is just clicking buttons without seriously thinking through what's going on. But whatever you're experiencing, or someone you know, may be a result of an issue that you don't have the full information on. There can be system things at times - all different reasons, but the vast majority of bans are 100% correct and the people who are on the admin team work incredibly hard to be objective in every decision and with more than sufficient proof. Any issue that has happened in the past for whatever reason, since people are human, is addressed and efforts are always being made for improvements in every area possible. But again, I get how you can't always see that from your perspective so I can't blame ya

royal knoll
#

still. this situation... susu+blm hard farming 5days for 2000rockets raid and when they start server crash 2 times in a row...then mega lags...

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idk...why u didnt rollback

#

but looks u dont care about players so u gonna lose them

tired goblet
soft prism
tired goblet
#

They just say “appeal” when I did it got denied in 2 seconds literally 0 time for the guy to even look at it

tired goblet
#

Like bro if I have 10k hours and am cheating then Danm I should sell these cheats

spare widget
spare widget
knotty escarp
#

crash EU 2x

tired goblet
#

76561198804865142

soft prism
#

76561198228166332

near halo
#

can an admin dm me pls

raven mist
#

Feel free to dm DZH

hard axle
#

EU 2x Vanilla dead?

plush ice
#

2x vanilla down?

near halo
#

god dayum

lost pike
#

nice game

#

got 2xl9s and server died YOOO did that guys made it crash?

wispy loom
#

2x EU coming back up

carmine birch
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u sure

lost pike
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@wispy loom better be no rollback

#

@wispy loom got bradley loot like 2-3min ago

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@near haloal

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@wispy loom we countered guys and after 2-3 minutes server died

wispy loom
#

Server froze, I'm not sure of rollback personally currently

lost pike
#

nice

#

they crash server and prob rollback

#

welcome to rust

wispy loom
#

It'll just load the most recent save, hopefully it's a recent one

lost pike
#

nice lost shit

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had to go loot again

near halo
#

help

tiny lichen
wispy loom
#

Feel free to DM me, I'm not available for voice currently

gaunt kestrel
#

monologic

neat pumice
#

Please join waiting for support

gaunt kestrel
#

k

white sigil
#

@spare widget could you respond to my dm ? you said i could dm you if i got no response in a day

loud night
#

need <@&274971100184576010>

wispy loom
cloud needle
#

Whats going on with 5x no bp us?

wispy loom
#

It's wiping currently

cloud needle
#

How long it take? Never taken more than a minute or so

next crypt
#

Anyone know where @spare widget at

wispy loom
#

Not sure but will monitor to make sure it doesn't get stuck

cloud needle
#

Sounds good, will a maap be out before it wipes in wipe feed?

next crypt
#

Thanks

wispy loom
wispy loom
next crypt
#

I did he been afk for like 3 days

#

@wispy loom

cloud needle
#

Its 7 minutes overdue for the wipe lol

raven mist
#

Its almost there 🙂

lyric narwhal
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are there gonne be eu mondays anytime soon ?

wispy loom
#

Not excluding the possibility of one coming in the future

exotic forum
#

Where one admin for support me ?

rose elk
#

can I please talk to an admin. my game crashed 10 mins ago. I was in outpost. I logged back in and I was killed by outpost and my bodybag was not there.

near halo
#

how can i make a ticket on discord?

dusky meteor
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

exotic forum
#

!appeal

marble mantleBOT
#

Hey, @exotic forum

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tacit horizon
#

any mods on i can talk to imediatly

umbral plinth
#

i need a mod or admin

hexed nimbus
tacit horizon
#

they said they are not teaming while they where on the heli together how is that not teaming right after they sealed base they went away

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tacit horizon
#

really??

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and when i say to a guy come help me defend counter i get banned even if we killed eachother and didnt even play for more then 10 minutes

clear orbit
#

I just got banned togethet with my friends for playing with hacker, but we actually don't have hacks. Is it a bug?

dusky meteor
clear orbit
#

And nobody got banned for hacking

dusky meteor
clear orbit
clear orbit
#

It was on this server.

dusky meteor
clear orbit
#

Yeah it's just so odd cuz all of us are pretty new and bad at the game....

past berry
#

!appeal

marble mantleBOT
#

Hey, @past berry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dusky meteor
#

Maybe on of you wanted to be better with a shortcut.

clear orbit
#

Then i think i would've noticed but i guess there's no telling who did it.

past berry
#

How does this system even work? We all got banned (Im with @clear orbit) when we all just started playing this game and have no intent in hacking

dusky meteor
near halo
#

I have a one whole month association ban which I’d like to appeal because I believe it’s way too long for no reason.

past berry
#

None of us were hacking and we lost all of our progress which was abt 20 hours

dusky meteor
#

!appeal

marble mantleBOT
#

Hey, @dusky meteor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

clear orbit
#

Yeah lol we were raided 4 times and we finally have a base now..

past berry
#

I alread appealed

dusky meteor
night ferry
#

tosti

#

same thing happend to me

tacit horizon
#

the only good admin on here is zen the rest are so bad they never see anyone cheat never see anyone team only u

clear orbit
night ferry
#

no1 here helps most they'll do is give ticket link

tacit horizon
#

exactly

night ferry
#

rustoria im banned frm all now since like yesterday for no reason

tacit horizon
#

and the ticket thanks for ur report but it seems like this players arent teaming

night ferry
#

i jus switched server

past berry
#

Im convinced that people just spam reports and the moderating team just bans without spectating

night ferry
#

yeppp

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big time

clear orbit
#

Yeah we had this admin next to our base and we killed him 24/7, i don't know how he did it but we got 5+ Ak's off of him while he could not even farm before he got killed by us...

near halo
#

Nah the mods are good you guys are just cheaters going through the stages of grief

night ferry
#

im on rustafied now i got t1 bps

night ferry
#

lmfao thats jokes

dusky meteor
#

Our admin team is working hard to go trough all tickets placed on order they are submitted.

past berry
dusky meteor
clear orbit
night ferry
#

ur admins need to get their heads out of ther asses

dusky meteor
tacit horizon
#

paso be honest i get banned for teaming before i got off tell some guy help im getting raided i didnt even play

past berry
tacit horizon
#

this guys are teaming they see no evidence

clear orbit
tacit horizon
#

do i really have to film even when im taking a shit for evidence be for real now cmon

past berry
#

COuld it be that people thought we were together with that hacker and that that was why we were banned?

near halo
past berry
#

Both

clear orbit
#

Both and our whole team

near halo
#

Who was “hacking”

past berry
#

Our whole team and everyone got banned for plaaying with hacker no one for hacking

night ferry
#

i was with my cousin who i had to convince to buy the game so i culd hava duo partner

past berry
#

Thats why were confused

near halo
#

Well at least one of your team8 were cheating you probably have someone being dishonest

night ferry
#

kicked for playn woth hacker shit server isa bad joke

near halo
#

Kinda retarded how the admins can’t disclose who was cheating

past berry
dusky meteor
#

You have applied and our admins will take closer look at your case as soon as they can.

near halo
#

Unfortunate. I have a 1 month ban for association even though my most recent association ban was over a year ago.

past berry
tacit horizon
#

yeah sure like when i died with 300 rockets to a cheater u banned him after 2 days and my rockets are gone

hexed nimbus
past berry
#

Tbf the whole system doesn't work, we're not provided and told who is the cheater, furthermore when we all showed our ban on a LIVE screen share no one was banned for hacking, everyone for ' playing with a hacker'. It's weird to me that if someone is hacking and u guys tell us theyre in our group were not told who it is?

onyx swift
#

so why is my association ban perm? lol

atomic brook
#

i need help

hexed nimbus
past berry
onyx swift
atomic brook
#

im stuck in base

onyx swift
#

how does it depend on the case? can you explain?

past berry
hexed nimbus
atomic brook
#

thats th thing my bag is inside

dull python
#

Can i make a report?

dusky meteor
marble mantleBOT
#

Hey, @dull python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

night ferry
#

this sux heavy in the goats

#

appeal me how u gn blame me for playn witha hacker

past berry
#

Could it be that we were banned for the following reason: There was a person in the server next to our base who kept having MP5s Bolts etc. but we kept killing him because he wasn't in our team. We then proceeded to pick up his weapons because we killed him and think that the weapons are legit. But what if he spawned in the weapons, we picked them up after killing him because we werent associated with him and then the staff team thought he kept spawning weapons in for us and banned us for playing with a hacker?

#

The guy im talking about also was able to fly etc. but didnt get banned after 10 reports from us

#

Or am I saying something dumb?

night ferry
#

i fkn eco raided 2 naked twice for building up near me right b4 it happend im conviced they jus spam reported me

toxic shard
#

Nobody except admins can spawn items in the game

past berry
#

And hackers?

#

Hence why they hack right

onyx swift
#

@toxic shard hey is there a way i can talk with you?

toxic shard
#

There is no cheat providing this ability that i'm aware of, and in the past 3 years

night ferry
#

nobody expecpt admins can ban players for no reason

dusky meteor
onyx swift
#

voice or dms?

dull python
#

Hey marc

past berry
#

Then why were we banned for playing with a hacker???????????

night ferry
#

yea

dull python
#

Can i make a direct reporti dont know how the ticket thing worksi have blatant evidence

past berry
#

NONE of us are hacking we were ALL banned for playing WITH a hacker and not HACKING?

marble mantleBOT
#

Hey, @dull python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

night ferry
#

i fkn had to convince my cousin to buy this game i know he wasnt hacking

#

i needed a duo partner

past berry
#

This shit is dumb asf

dull python
#

But its URGANT

past berry
#

At least TP to us ingame and ask us before fucking banning bro

clear orbit
dull python
#

its an urgant report and i have 100% evidence

past berry
hexed nimbus
#

If you'd like to report someone please go ingame and use the global chat with the command /ticket add ( message here + clip links ). If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know. @dull python

past berry
#

We did Mike, we did

night ferry
#

this fkn servers so aids

#

i actually thought it was good b4 this shit

clear orbit
#

HE RESPAWNED IN 2 SECONDS WITH FULL KITS DrippyMonke

onyx swift
#

@toxic shard dm'd

toxic shard
marble mantleBOT
#

Hey, @dull python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

clear orbit
hexed nimbus
clear orbit
night ferry
#

i was on mondays but im banned from all rustoria

past berry
#

EU 3x NO BPS

ripe wadi
#

EU 3x NO BPS

atomic brook
#

can i get a admin i need my base door to open and it will not

hexed nimbus
#

he might have had kit pvp thats a instant full kit ak or LR

ripe wadi
#

Can you spawn that everytime

clear orbit
#

Nah he can't g

hexed nimbus
past berry
#

@clear orbit @ripe wadi @near halo @near halo and me were all banned for playing with a hacker btw

clear orbit
#

he respawned every mili second 😂

past berry
hexed nimbus
past berry
#

Exactly

ripe wadi
#

@hexed nimbus we killed him he respawned and instant have a full kit with ak or mp5 and 20 syringes

past berry
#

And he did it every minute

near halo
#

kik

#

Ca n #er server

hexed nimbus
#

well like stated above feel free to make a ticket and also what you can down on top of that is F7 report him to EAC

ripe wadi
#

Mike

#

Am I perm banned if I played with a hacker?

ripe wadi
#

Or 7 days Cuase it’s my first van?

#

Ban*

signal matrix
#

so im taking heli and is dissapers

#

<@&274971100184576010>

toxic shard
hexed nimbus
graceful crow
#

How to send a ticket for report?

toxic shard
marble mantleBOT
#

Hey, @graceful crow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

boreal gazelle
signal matrix
toxic shard
signal matrix
#

thts wack

toxic shard
#

to avoid people to "kidnap" it for hours

hexed nimbus
# graceful crow How to send a ticket for report?

If you'd like to report someone please use global chat with the command /ticket add ( Name of the player , what the are doing + cliplinks here . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

toxic shard
#

it's a vanilla feature

signal matrix
#

fin that

boreal gazelle
ripe wadi
#

Alright

neat pumice
signal matrix
toxic shard
#

there is nothing to fix, it's the expected behavior

signal matrix
#

im taking heli almost broken at its gone like wtf is good with yall server the server crashed all the time gets set back

hexed nimbus
signal matrix
#

thts stupid

#

if im taking it tht should not be like tht

hexed nimbus
# signal matrix thts stupid

tell facepunch the made the game not us it is how its is mate nothing i can do about that you just where unlucky

livid tapir
hexed nimbus
#

if i recall correctly it was 15 min from entering but i can look it up

livid tapir
toxic shard
#

it's exactly the same principle as cargo, if not take it goes

#

timer running or not doesn't matter

livid tapir
#

Really so if first crate isn’t touched as third crate spawns it just leaves?

toxic shard
#

cargo can leave with hack in progress or with box unlooted, when the timer runs out it runs out

hexed nimbus
livid tapir
#

Damn

#

Thanks for that @hexed nimbus @toxic shard

clear orbit
#

@neat pumice could you move Saafig?

drifting trellis
#

!ticket

marble mantleBOT
#

Hey, @drifting trellis

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drifting trellis
#

Anyone else having the problem when joining the server that you get disconnected:hacking message?

lone wing
#

I got a Scripter On Rustoria 2x Vanilla Im In their team

feral bobcat
marble mantleBOT
#

Hey, @lone wing

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone wing
feral bobcat
#

what does it say when u do /ticket ingame

lone wing
#

I made a ticket

lone wing
feral bobcat
#

U are always welcomeheartoria

lone wing
#

thanks

hexed nimbus
lone wing
lavish kite
#

Is there going to be discounts for people who have bought vip on eu long since the server crashed 45 times?

#

so we can atleast buy a vip cheaper

boreal gazelle
livid tapir
lone wing
#

2x vanilla

livid tapir
near halo
#

Can I talk to an admin.

#

🙄

near halo
#

<@&274971100184576010> <@&874995535881326632> Can you move me

cedar oar
terse juniper
sinful coyote
#

Which host can help me? I'm VPN ban

#

<@&874995535881326632>

mellow tundra
#

@sinful coyote fixed!

sinful coyote
#

ok

#

But I've been logging in with VPN

#

I don't need VPN. The delay is very high

tender leaf
#

since when does us main wipe at 10am est?

zealous kettle
tender leaf
#

thought it said it in wipe feed

#

i see its 3pm est forgive my autism

gritty karma
#

i need admin please

#

!appeal

marble mantleBOT
#

Hey, @gritty karma

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gritty karma
mellow tundra
#

sup ?

gritty karma
mellow tundra
#

please make an appeal

gritty karma
#

then my base get wiped

mellow tundra
#

We don't remove bases

tiny lichen
#

Na all doors open 🫡

gritty karma
#

all doors are open bro. the guys can easy go in

mellow tundra
#

Your ban is not false

#

You are banned until next wipe

tiny lichen
#

But why

mellow tundra
#

Exceeding group limit

tiny lichen
#

We was 5 guys in total

mellow tundra
#

By teaming with another group, you are more than 6 combined

#

One clan has 5, the other has 3

tiny lichen
#

No

mellow tundra
#

Our teaming rules include both on and offline players

#

As stated in /rules

tiny lichen
#

We was 2 and they where 3

mellow tundra
#

"BFG" and "OROS" have 8 members total

tiny lichen
#

But they wasnt online

tiny lichen
#

Oh F

mellow tundra
#

Yeah

#

it's only until wipe

#

not a big deal

gritty karma
#

but we not even shoot. we just chill together smoil. they killed the guys

tiny lichen
#

Whe farmed to raid tomorrow

#

Best wipe went down to the baddest F

mellow tundra
#

:/

tiny lichen
#

Unlucky i guess but no clue dont save for mistakes

covert imp
#

Hey are there any admins i can speak to its about my ban i submitted an appeal a while ago and it still says 1-3 days

hollow rivet
#

cant link youtube or twitch

solar plume
#

/ticket

marble mantleBOT
#

Hey, @solar plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

solar plume
#

who tf is going to load into the server to create a ticket

#

Why is there not a support ticket where an Admin picks it up in the discord

covert imp
#

why are you making a ticket if u arent in the server playing?

#

what are you trying to report lol?

#

gotta get real

solar plume
#

?

silk cipher
#

76561198274923655 vpn ban

woeful jolt
#

!appeal

marble mantleBOT
#

Hey, @woeful jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk cipher
#

76561198274923655 need help vpn ban

placid stag
#

lol wtf you too

#

76561198091372244 VPN banned for hacking I left my vpn on to gamble and I get banned for hacking....

untold tapir
#

76561198384649433 Hacking

#

Shot me thru a wall

sudden lava
marble mantleBOT
#

Hey, @untold tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

real shadow
#

So two days ago I reached out to talk with someone about appealing my ban and they said they would reach out to the banning admin. I was wondering if there was a decision made or if the banning admin would reach out to me directly. Can anyone take a look into this? Thank you. Spoofy is who i originally talked with.

marsh venture
near halo
#

any active admins on rn

zealous kettle
silk cipher
#

6561198274923655 need help vpn ban

frail cedar
#

admin

stark furnace
#

I need to dm an admin about something

mellow tundra
mellow tundra
stark furnace
#

I won a nitro giveaway and I can boost any server I want that I have perms in

mellow tundra
#

You're able to boost any server regardless of permissions in that server.

stark furnace
#

Sent u ss in dms

mellow tundra
#

okay?

#

I'm not giving you "Manage Server" permissions so that you can boost our server, if that's what you're asking xD

stark furnace
#

Take them away right after I don’t have any servers of my own

mellow tundra
#

That's not happening

stark furnace
#

Damn ight

runic grove
#

/ticket

marble mantleBOT
#

Hey, @runic grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic grove
#

proof c21

#

rustoria us monday

mellow tundra
#

on it

runic grove
#

thank you

#

this is the second time hes done it, i destroyed them myself the first time lol

tawdry chasm
#

/ticket

marble mantleBOT
#

Hey, @tawdry chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

weak loom
#

plz unban my vpn ban 76561199158867575

snow apex
#

!appeal

marble mantleBOT
#

Hey, @snow apex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hallow sluice
#

!appeal

marble mantleBOT
#

Hey, @hallow sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

runic grove
#

Yo are people allowed to have vac bans on this server?

flat turret
#

@runic grove yes bro !

runic grove
flat turret
#

Yes they are allowed since vac bans dont have to do with rust

runic grove
#

ok

flat turret
#

Can you put that in the looking for group channel please

#

@mellow comet

upper escarp
silver eagle
#

/ticket

marble mantleBOT
#

Hey, @silver eagle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

runic grove
#

yo this guys fuckin crazy haha... all over a video game

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow tundra
near halo
flat turret
#

@near halo Will take 1-3 days!

near halo
#

Bet!

near halo
#

accidiently left my clan, was tryna give it a name did not know it would remove me, is that fixable or do i have to wait?

#

@mellow tundra

rough bobcat
#

<@&415898423460626432> <@&274971100184576010> can i get some help please?

tough bane
rough bobcat
#

I got glitched through a crate on cargo and cant get out. when i try to move i get flyhack kicked

#

and sorry for that. wasnt sure who to message

#

was wondering if i could get TP'd out of the crate

tough bane
rough bobcat
#

thank you for responding quickly though

tough bane
rough bobcat
#

oh if it was about being able to see what happened i could have clipped and sent it

#

is wipe tomorrow?

tough bane
round blaze
#

!appeal

marble mantleBOT
#

Hey, @round blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

round blaze
#

Can someone please explain how I was banned for hacking when I never even hacked ?

#

I tried to appeal ban but was denied

#

Idek how to hack bruh I got like 250 hours on the game and I’m trash

#

I barely even kill ppl so what was I even banned for ?

#

What hacking did it do?

#

I*

tough bane
west pier
#

<@&274971100184576010> i get banned for using vpn, need help, thx

round blaze
#

I appealed it but it was declined, can an admin dm me and tell me the “hacking” that I apparently did

#

I’m not trying to diss or anything I love the rustoria servers I just don’t understand why I’m banned

slow birch
west pier
#

THX

#

mememe~

neat pumice
upper mural
#

can someone take a look on my ticket {ticket number 123}

wispy loom
#

EU Main is restarting now as it did not restart at the usual time, will be back to normal again tomorrow

#

Server will be back up again shortly
connect main.rustoria.uk:28015

amber girder
#

hello i want to unlink my other discord to link this one. It sais waiting for admin aproval, but i wait and nothing happens

wispy loom
upper palm
#

i need an admin

amber girder
#

its the same but i changed my name the other was Camarada#1409 and now is PumpkinRetar#1409

wispy loom
#

Should be good to link again now @amber girder

round blaze
#

Ion even know how to hack bruh

marsh venture
round blaze
#

U tryna say I’m a hacker ?

marsh venture
round blaze
#

Ur a goof

#

Get off my dick

marsh venture
#

ur a dumbass cheater

#

u dont deserve to be unbanned

neat pumice
# round blaze Ion even know how to hack bruh

EAC bans can be mistakenly applied - it's pretty rare so don't want to get your hopes up, but the best thing to do is go and appeal on their website if you're sure there's nothing untoward going on. If the ban is lifted, you can come and find me and we'll have a chat about it 🙂

round blaze
#

Okay np

main briar
#

When does EU main wipe?

lost pike
#

is admin here?

#

got 2 cheaters on vannila 2x eu

crystal cape
#

Yo i have clip of someone fly hacking waiting in support

lost pike
#

this cheater report so dumb

#

need to leave dc and join other one and wait for 10 hours

sharp mesa
gilded thorn
# neat pumice EAC bans can be mistakenly applied - it's pretty rare so don't want to get your ...

i got EAC banned a year ago for using a valorant cheat from a free website that didnt even work as a joke and i was filiming it, and then i started rust with that cheat still injected like an idiot and then i got banned, i tried to appeal EAC but they just ignore me and i appealed on every single rust server that i got banned on and they all accepted except the only server i actually play on which was rustoria : (

crystal cape
#

not goin to wait forever

wispy loom
wispy loom
marble mantleBOT
#

Hey, @wispy loom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vernal orbit
#

help rastoria eu medium chaeter

toxic shard
marble mantleBOT
#

Hey, @vernal orbit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vernal orbit
#

!ticket

marble mantleBOT
#

Hey, @vernal orbit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pine echo
#

. co EU Mian Server clean-up

wispy loom
elder bobcat
#

Does link with twitch/YouTube not work for auth?

tough bane
marble mantleBOT
#

Hey, @elder bobcat

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

fresh oak
#

/ticket

marble mantleBOT
#

Hey, @fresh oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thorn harbor
#

Hello everyone, our team was blocked by 3 people for playing with a cheater, we didn’t play with him, there is also evidence:

  1. we sent a report to him.
  2. he killed us before we sent a report.
  3. we didn’t even have a team with him.
  4. he doesn't speak our language.
    5.And Чулочки added him as a friend and wrote to give us our loot.
    Also our nicknames:
    Чулочки
    SOUL
    on you you you.
fresh oak
#

!ticket

marble mantleBOT
#

Hey, @fresh oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elder bobcat
balmy cypress
elder bobcat
balmy cypress
#

Link everything else and you can stil lclaim /kit loyal

pulsar pawn
#

Hello,
I want to unlink my old Discord account since I dont have access to it (I lost my 2fa device) but it says waiting for admin aproval but nothing happens, how can I fix it?

compact quest
#

when is the wipe for 2x Vanilla?

#

today ?

dense sleet
#

how can i check the map for today EU main wipe?

balmy cypress
hexed nimbus
marble mantleBOT
pulsar pawn
#

My steamid is: 76561198851132727

balmy cypress
pulsar pawn
#

Its working right now, thank you for the fast support 🙂

balmy cypress
#

No worries, let us know if anything else pops up as we are here always 🙂

lone spoke
#

hi

#

where can i view the map

hexed nimbus
near halo
#

can someone do something about beamer on rustoria us monays??

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

heady pasture
#

Any admins on

tough bane
heady pasture
#

Cheater on eu long

marble mantleBOT
#

Hey, @heady pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

heady pasture
#

I did that

tough bane
#

Then please be patient. Admins will take a look at it shortly

heady pasture
#

Welp he got banned loot stil lost

feral bobcat
near halo
#

how do i purchase vip

feral bobcat
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

magic jewel
#

hey i was wondering what website you guys are partnered with>? for like skins and stuff i can't currently go in game but i see it all the time and want to check it out

amber willow
#

hello, I need help from the administration, I was banned for the second time by mistake, the first time I was banned for playing with a cheater, although no one in the team was banned for cheats, the admin and I solved this problem, after the restart I got banned for cheats, I can pass any check

marble mantleBOT
#

Hey, @amber willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

crystal sapphire
#

Please help How to join EU Main

amber willow
toxic shard
#

steamid ?

amber willow
toxic shard
magic jewel
#

hello, i was wondering what skin site you guys are partnered with? i can't currently go in game but i see it all the time and want to check it out

magic jewel
amber willow
#

@toxic shard How long will it take for me to receive an answer?

robust sable
#

/ticket

marble mantleBOT
#

Hey, @robust sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

astral citrus
#

/ticket

marble mantleBOT
#

Hey, @astral citrus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

astral citrus
#

!appeal

marble mantleBOT
#

Hey, @astral citrus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

amber willow
#

@toxic shard I'll try now, thanks

amber willow
amber willow
near halo
#

Why is my card not accepted when paying for a VIP?

devout river
#

!appeal

marble mantleBOT
#

Hey, @devout river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near canyon
#

What’s the rustoria twitch and how do I link it

dark radish
frosty rover
#

Does the ban go by the Internet IP?
If so, then because I play in an Internet cafe, I could get a ban for someone else's mistake
I understand very well that many cheaters, since I excuse myself, but I just can’t understand why the ban I scored last year on rustoria, but now I want to start playing here and as a result I was banned everywhere\

marble mantleBOT
#

Hey, @frosty rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

summer quarry
#

/ticket

marble mantleBOT
#

Hey, @summer quarry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tranquil sand
#

how long is the afk

frosty rover
#

Fucking I'm from the fact that I play in an Internet cafe, I got a ban on all acks from a fag who played with a cheater

untold compass
dapper kelp
#

why does it say come to discord - marc when i try to connect to any server

#

ive played a rustoria like once in my life

toxic shard
#

Send me a dm with your current steamid and all previous ones

dapper kelp
#

ok

frosty rover
#

@toxic shard Fucking I'm from the fact that I play in an Internet cafe, I got a ban on all acks from a fag who played with a cheater

#

сan you unban the wifi

hexed nimbus
frosty rover
#

I really want to go to the wipe with the clan, but because of someone's mistake, the entire Internet is banned and I play in an Internet cafe

hexed nimbus
frosty rover
#

Yes, but what are the chances that I will be unbanned and wifi too?

#

Understand it makes sense to wait

untold compass
#

@hexed nimbus a person was banned by vac, what proofs are still needed?

#

I have already written tickets, and for the second time in three days I am writing here, zero understanding

near halo
#

Yo mike

hexed nimbus
near halo
#

I have a 30 day/month ban for cheater association and I submitted an appeal for it which was denied and sentenced to 30 day ban. Can this in any way be reduced? It’s been over 2 weeks since I was given this ban and I would like to play on wipe today. My most recent association ban was over a year ago with VincentSMG so I feel the 30 day ban is excessive.

hexed nimbus
near halo
#

As in the other sssociation ban?

#

It was with VincentSMG and he had over 16+ people on his team; he was accepting anybody on through his twitch chat. It wasn’t possible to know if he was cheating. It was also a year ago.

#

And my other teammates had previous association bans and they get the max of 2 weeks/1 week.

#

I’m here with the 30 day.

hexed nimbus
#

its been ruled on by the admin team im afraid im not in the position to change this and like i said the must have had a reason to up the amount of days. you just need to wait it out and then you will be able to join again

lofty rune
#

hey i bought an second vip on my account on accedint that i ment too send too a friend can u please help?

tough bane
lofty rune
#

do they do refunds?

#

could they refund one of them and put them on the other account cuz i bought it twice on the wrong account, and u can look that i havent been on the server with the vip or with that account

flat turret
daring rampart
#

!appeal

marble mantleBOT
#

Hey, @daring rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

upper escarp
green kelp
#

im here

#

my ban appeal was accepted but I have not been unbanned in game yet

hexed nimbus
queen dune
#

why do i have permission to discord and twitter only kits?

dark radish
mental moth
#

Fear

#

This dude cheating in chit chats

bright scarab
#

when US small wiping?

tough bane
late fractal
#

Buddy of mine has been unjustly banned and they have been trying to appeal it but no admin has given them the time of day. Noticed this about rustoria admins and many others are dealing with the same issue

#

@spare widget can you help resolve this issue?

#

and if not him there has to be at least one admin available at the moment

near halo
#

I NEED SUPPORT <@&274971100184576010>

#

@tough bane

#

I AM IN CALL

near halo
balmy cypress
finite plinth
#

I got a quick question. I was banned for playing with a cheater (i didn’t know he was cheating) and i’m just wondering if i’m banned from all Rustoria server’s or just the one i was originally banned for? Just wanna make sure before i break any rules…

flat turret
#

All of them!

livid tapir
#

It’ll auto kick you either way unless you use a new account, which is against the rules and you’ll be perm banned for ban evading

#

If you use an alt/new account^

finite oak
#

im going to need to speak to an admin! preferably quickly.

past lichen
#

im still banned ? why is that. ive served my time

sleek moss
#

still banned!!!

finite oak
#

i got 1 week ban and then it ran out and now im still banned it its telling me to appeal!

sleek moss
#

ahhhhhhhhhh but my timer is up!!!!!! it makes no sense! it like time doesnt exsist with rustoria admins!!!!

past lichen
#

they doing it on purpose

#

like why even

balmy cypress
#

Unbans can take 5-10 minutes to process @sleek moss @past lichen

past lichen
#

so we will miss the most critical 5-10 mins of our wipe to sit in menu?

sleek moss
#

@balmy cypress now i have to buy vip!!! YOU WIN!!!

past lichen
#

damn. alright thanks.

balmy cypress
#

Sorry guys, just one of those things. Give it a couple minutes and you should be all good to play!

finite oak
#

@balmy cypress thanks . i understand. i appreciate your fast response!

#

waiting patiently and super excited to play again

sleek moss
#

@balmy cypress put us in im fiending for rust ahhhhhhhhhhh!

past lichen
late fractal
#

@balmy cypress could you assist me with an issue?

late fractal
frank egret
#

@balmy cypress I don't know when it was banned

balmy cypress
frank egret
#

I played the server for a day

late fractal
#

Yes, Ban appeal but not for me

#

Buddy of mine played Rustoria with a random group in his first 100 hours and then next time we tried playing rustoria with our tight knit friend group is when we discovered he was perma banned

past lichen
#

im still not unbanned

sleek moss
#

@tough yarrow help!! im 10 minutes behind on wipe!!! this is terrifying !!!

past lichen
#

its been 10min. it aint good man

late fractal
#

for cheater association but at the time he wasn't aware of this. most people get banned for 30 days but my question would be why is he perma'd

tough yarrow
#

when should it of expired?

sleek moss
#

15mins ago!!!

past lichen
#

yeah same for me

raven mist
#

and why is your friend not here in support?

tough yarrow
#

@raven mist Please can you look into when @sleek moss Should expire

past lichen
#

same with me @tough yarrow

raven mist
#

steamid? @sleek moss @past lichen

finite oak
#

@tough yarrow ypi are my bestie

tough yarrow
#

Ly homie

sick thorn
#

WHERE SEND FUNNY GIFS?

sleek moss
#

76561198115401677

past lichen
#

76561198342359613

late fractal
late fractal
#

his steamid 76561198089686999

tough yarrow
past lichen
#

@tough yarrow did it work?

late fractal
#

Basically trying to say he's basically on when there is no support

tough yarrow
past lichen
#

vro

sleek moss
#

shenzyyy all the cloth is gunna be gone from the beach this is not good!

tough yarrow
#

pleas ebe patient

finite oak
#

cubby i just want to hear your voice...

past lichen
#

okay thanks.

sleek moss
#

cubby deserves a raise man

raven mist
#

@past lichen@finite oak@sleek mossi'm afraid that you will need to wait for the unban to sync 😦 Nothing we can do about it unfortunatly.

late fractal
#

so I want to try and figure out the situation for him because it seems like no progress has been made for his situation

sleek moss
raven mist
marble mantleBOT
#

Hey, @late fractal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

past lichen
#

yes i agree with jeff. why is it like this..

late fractal
tough yarrow
late fractal
sleek moss
#

at least buy me dinner before you fuck me like this on wipe day!!!!

finite oak
#

jeff! there is no need for this harsh language!

sleek moss
#

ahhhh! i just wanna play rust fuck!

past lichen
#

how long does the ban last?

raven mist
past lichen
#

yeah we have an addiction for rust.

late fractal
past lichen
#

we're getting withdrawal from this bro

sleek moss
#

man it sucks im stuck in prison almost 20 minutes after my unban!!

raven mist
#

Realdog and Jeff, take it to general since there's nothing we can do about it

finite oak
#

yeah jeff.

past lichen
#

well u can ban people but not unban? ok ill take it to general

sleek moss
#

relax zacreep you were striped of your chat mod cuz your a bad egg!!!

#

ok good day lads thanks!

near halo
#

hello

#

youitube not loading video

#

i try watch sponkid

raven mist
#

Alright, not sure how you want us to help with that 🙂 Please take it to #general

near halo
#

😍

#

😘

past lichen
#

im reformed.... i still cant join

finite plinth
past lichen
#

@balmy cypress its been 25min for the ban to lift why?

tough bane
finite plinth
#

Ight thank you

near halo
#

Support help me

lilac nova
tough bane
#

?ticket @trail crescent

marble mantleBOT
#

Hey, @trail crescent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
#

Dear @trail crescent I deleted your message as we do not want to create any awarness for this player that an admin will take a look at him. If you create a ticket ingame with /ticket in global chat.

finite oak
#

stop hacking

loud night
#

can i get help

ashen flame
#

no

loud night
#

in call

sonic goblet
#

My vip is not working

sleek moss
#

rustoria admin clocks dont work apparently either, i mean great job guys keep it up 😉

thorny dune
sleek moss
#

@tough yarrow man this is not cool its been 45 minutes! how is this fair!! wrongful imprisonment !!!

tough bane
sleek moss
#

i only have one teammate!! and its zacreep

finite oak
#

hi

sleek moss
#

wtf!

tough bane
finite oak
#

its ok nuclear.

past lichen
#

@sleek moss we will probably have to wait til next restart or 20 more minutes

#

our wipe is fucked 😄

sleek moss
#

yeah the adminds said fuck it! lets extend our bans by 1 hours!

past lichen
#

:/

near halo
finite plinth
#

Wait? Does this mean my appeal was approved a few months back and i’m safe to play on rustoria servers?

near halo
#

exactly

past lichen
#

You aint the only one having the problem

tough bane
#

Hello @sleek moss and @finite oak ,
as I already had a talk with @past lichen . Currently it seems like our sync program for the banlist is having some issues. We suppose that this should be resolved until <t:1652385600:F>. If you still can not join the servers after the scheduled restart please shoot me a dm and I will look into this again. Currently all your steamids are not listed in the banlist anymore so it seems to be an issue with the sync program.

lilac nova
sonic goblet
near halo
finite plinth
past lichen
#

you cant manually unban either right? if i got it right

#

but technically i can make a new account, buy rust. get my hardware id spoofed and get a new ip

tough bane
empty arrow
#

adminds

#

where do i report cheater that i dont know the name

past lichen
#

bro. i need to sweat on rust 😦

empty arrow
#

THIS GUY IS FLYING AROUND BRO HARD CHEAT

past lichen
#

alright. thanks.

tough bane
lilac nova
tough bane
empty arrow
#

no

near halo
empty arrow
#

spider climbing

tough bane
# tough bane Has the player already killed you?

You might be able to kill him or he kills you. If that is the case copy is name (if you kill him) or if he kills you fetch his steamid via F7 --> Report and create a ticket ingame via global chat command /ticket add.

empty arrow
#

come spectat

lilac nova
near halo
lilac nova
finite plinth
lilac nova
empty arrow
#

ticket id 14

jovial canopy
#

toria main near launch dont have a name

#

ticket id 12

finite plinth
empty arrow
#

ADMINS HOW DO UALOOW THIS

raven mist
#

Its being looked into, kinda hard when u have no name tho!

past lichen
#

well rustoria fucks me again

jovial canopy
#

sorry shen bud, he just double jumped away from the name check

past lichen
#

now it says steam auth failed when i trynna join

raven mist
#

Yeah i know 😛 just telling you its being look into atm

jovial canopy
#

ikik lmao thankyou <3

lilac nova
sleek moss
#

@past lichen are u unbanned lol

past lichen
#

NO

#

i aint

sleek moss
#

this a joke fr

past lichen
#

i know

tough bane
sleek moss
#

oh hey look at that its 415 and im still banned

#

@tough bane

past lichen
#

is that a surprise? no. just buy a new account and get yourself a hwid spoofer and a vpn

#

thats what im doing.

sleek moss
#

i already bought vip on my main

past lichen
#

yeah but ill buy vip on my alt

#

we wont get unbanned for a while

sleek moss
#

@tough yarrow i took off work and bought vip for this!!! ahhh

past lichen
#

because they unbanned us while the server was restarting

sleek moss
#

i should get free vip for a month for this!!!!

past lichen
#

not before. that's why we are banned

sleek moss
#

theyre just ignoring us now, they said gl with wipe when your 5 hours late!!!!!!

#

HELP THIS IN UNBAREABLE AND WRONGUL IMPRISOMENT @tough yarrow

sleek moss
#

why would they just lie?

#

it seems like they dont even know whats going on!

finite oak
#

oh hell nawwwwww

sleek moss
#

if thats the case im suing !!! for emotional damage

mental saddle
#

Hi there I just recieved a 3 day chat ban (not sure what rule I broke specifically so I'd like to learn so I don do it again) but I also cant talk in team chat?

past lichen
#

💀

near halo
#

just ban evade

past lichen
#

well its not ban evade if we're unbanned

near halo
#

Been playing months on the server fine even on it rihjt now

tough bane
#

Could you both continue in #general please @past lichen and @near halo

near halo
#

yo don’t @ me thanks

mental saddle
#

I can absolutely once I figure out where to find it? lol or do you just mean my username?

near halo
#

I wasmt asking you for an answer

marble mantleBOT
tough bane
near halo
#

that wasn’t his question nuclear

mental saddle
#

I didn't realize what I said was bad considering some of the stuff I see on the regular but okay thank you for your time. I do hope you'll get rid of all the V signs if me making a comment about an event that is going on is a problem then it should probably be consistent. Thank you.

tough bane
sleek moss
#

@tough bane yeah so we now have to wait till 10am server restart to get unbanned? thats super fair

#

great oversight from the admin team at rustoria guys

livid tapir
#

Don’t get banned

tough bane
#

Yeah I sadly can not change anything there. Admins are already searching for the issue. They will let you know when it has been solved

#

Its actually not their vault as the ban as already been removed from the system

#

But the system did not realise it so far. Sorry again

sleek moss
#

oh its not your fault either nuclear, its just crazy that an entire admin team cant figure out how to unban someone

#

its super terrifying that i bought vip for this

mental saddle
#

Okay thank you Nuclear appreciate it because I am so confused compared to some of the stuff I have seen said, what I said was an offhanded remark about a world event and I have 0 ban history and it went straight to 3 days meanwhile people drop the N word and get a 12 hr ban so I look forward to hearing from you.

tough bane
#

But the system does not seem to fetch the data there

sleek moss
#

bro if i cant join the server im still banned, idc words you use to describe it it still says banned and i cant join the server

finite oak
#

would it be possible to manually unban using in game console?

past lichen
#

it probably would if they ban us manually for 1 sec

sleek moss
#

i feel like if i was an admin i could problem solve this in 30 seconds

livid tapir
#

Y’all were given an answer, wait it out boys

sleek moss
#

yes let just "wait it out" on my only day off of the week, good comms dude.

livid tapir
past lichen
#

i bet u wouldn't be so happy either @livid tapir. riding high on your horse my friend

sleek moss
#

it was a false ban u ape

livid tapir
#

Ride high as I need wait it out

sleek moss
#

hence why im unbanned

raven mist
#

Understand your frustration guys, already told you. Not much more can be done, its a sync issue and doing all these things as u proposed above is not helping at all. I know its not fun, but being in here the whole time is not gonna help for sure

sleek moss
#

@raven mist not much more can be done? so were just fucked

#

perm banned i guess !

raven mist
#

Nope not perm at all.

livid tapir
#

You’re taking one day off rust really hard

indigo hare
#

yo there is a a esp on small

past lichen
#

💀

livid tapir
marble mantleBOT
#

Hey, @indigo hare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

past lichen
#

yes @livid tapir its hard. and who even are u?

finite oak
livid tapir
#

My fault

past lichen
#

if u play rust u know u cant lack, u sound like an undercover admin

sleek moss
#

hes on his phone in rustoria support discord, good shit bro keep it up

steep cove
#

hes another one of those rejects that aren't staff and sit in the cord answering questions

raven mist
#

Now stop spamming in support, as its not gonna help your situation at all'

steep cove
#

@raven mist whos talking to you?

raven mist
#

Lmao

sleek moss
#

shenzyy if im being honest you guys havent remedied this situation at all and now my vip is going to shit

past lichen
#

how do u even know when its gonna work if u aint on this end of the monitor? u cant really check when i can join or not join can u?

finite oak
#

im killing myself and my blood is on rustorias hands!

sleek moss
#

its hard to rap my brain around the fact that admins cant unban someone

raven mist
steep cove
#

someone needs to ddos the server so it resets, hopefully it happens

past lichen
#

so there's something more to it. bullshit all around.

sleek moss
#

if everything has been done how do you suppose this sitatution is ever going to be resolved ?

#

or an ETA?

steep cove
#

they are retarded, i would suggest just ban evading its what my entire group does currently and we are just fine

livid tapir
#

My lord

sleek moss
#

i cant afford a fucking alt and i already bought vip on my only day off

steep cove
boreal gazelle