#support

1 messages · Page 1679 of 1

tawdry eagle
feral bobcat
keen anchor
#

Force is approximately at 2pm est right ?

west osprey
#

News to me!

gaunt kestrel
#

yes news

near halo
#

Is the 3x US going to be back up soon?

west osprey
gaunt kestrel
#

true news

near halo
#

Will rustoria 10x eu wipe today at force?

tough bane
near halo
#

Ok will it wipe again soon after to reset the wipe shedule?

spare widget
#

So they'll wipe again tomorrow and then back to normal

near halo
#

Why do i not have donator role when i bought vip?

keen anchor
#

What time is force wipe

near halo
spare widget
#

Around then

near halo
#

Bought vip but dont have the donator role?

spare widget
#

@near halo Works now 🙂

viscid patrol
#

is military tunnels respawing when in there (rustoria 3x eu)

spare widget
#

Messed with some stuff on our end

near halo
cloud crypt
#

Does VIP restock for us vanilla med?

gaunt kestrel
#

are servers up for rustoria 5x us?

tawdry eagle
#

I need a VIP. Where can I get one .CO US MAIN

fierce skiff
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

prime mauve
#

When will EU MAIN BE WIPED??

abstract token
marble mantleBOT
#

Hey, @prime mauve

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

devout raven
#

hey when will eu long VIP restock / refresh

abstract owl
#

!force

marble mantleBOT
#

Hey, @abstract owl

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

fallen girder
marble mantleBOT
#

Hey, @devout raven

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

near halo
#

How often does vanilla EU long blueprint wipe?

#

and how many slots on the first day?

peak anchor
#

I have a question why can I not open a ticket for payment support, when I press the button It just doesn’t work and says failed…..

spare widget
#

Reaching out to someone about it now

small flicker
#

When does the eu long vip going to be restocked?

empty granite
#

Am I allowed to play this server if my game ban past 180 days

spare widget
spare widget
empty granite
spare widget
#

That's a good reference guide - but yeah, 180 day minimum

empty granite
#

So I would be good

#

Ok thanks

gusty hedge
#

I may be blind as a bat and don't see them but are maps released before wipe at all except for voting on long?

humble remnant
#

Yo where I can request unbanned

spare widget
spare widget
shrewd cloak
#

my game ban has been over 300 days and i still get denied when i have no other game bans how can i fix that

#

i have been unbanned from every other server except rustoria and i liked to play rustoria

toxic shard
shrewd cloak
#

yea

marble mantleBOT
#

Hey, @shrewd cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

shrewd cloak
#

i cant make a appeal

gusty hedge
humble remnant
#

What if I can’t login my steam

toxic shard
humble remnant
#

Like my f got banned

#

And I m trying to request for him

shrewd cloak
#

i cant make a appeal more than once Marc

toxic shard
#

You can request for someone else

humble remnant
#

It’s not eac banned it just playing with hacker

toxic shard
shrewd cloak
#

alr ty

humble remnant
#

How

#

How do I request for someone else

toxic shard
#

You can't appeal for someone else, if you are banned you can appeal for yourself only

humble remnant
#

I got another question

#

If I login his steam and request

toxic shard
#

I wouldn't recommand someone to share their credentials

humble remnant
#

Am I gonna got banned by evasion

gray path
#

prodigy you ask me to join discord

toxic shard
#

why can't he appeal himself ?

gray path
#

how come i am banned?

humble remnant
#

But it’s my real life friend

#

He is not at home

shrewd cloak
#

why dosent he do it when he get home

humble remnant
#

He went to someone where else for work

nimble locust
#

when wipe on EU Main?

humble remnant
#

He want play after he came back hahaha

fading mango
#

If i boost will i get skinbox_

humble remnant
#

Anyways so I m not going to ban evasion right

toxic shard
shrewd cloak
#

alright thanks

humble remnant
#

marc?

fading mango
#

if i boos t

#

if i boost the server will i access skinbox?

toxic shard
scarlet bramble
#

Admin can i play here if i have a vac ban on csgo

nimble locust
#

@toxic shard when wipe on EU Main?

toxic shard
humble remnant
#

Ya

toxic shard
#

!force

marble mantleBOT
#

Hey, @toxic shard

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

humble remnant
#

My f cheated on his own game and got vac banned

nimble locust
#

!force

marble mantleBOT
#

Hey, @nimble locust

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

scarlet bramble
#

Admin can i play here if i have a vac ban on csgo

nimble locust
#

yes

scarlet bramble
#

tty

shrewd cloak
rugged ermine
#

Hey guys, when wipe rustoria eu main?

spare widget
near halo
#

@spare widget

#

when is force wipe

#

anyone know when its force UK time?

verbal thunder
#

When does the queue skip for us long restock

boreal gazelle
hexed nimbus
marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

hexed nimbus
near halo
spiral narwhal
#

!wipe

marble mantleBOT
#

Hey, @spiral narwhal

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

spiral narwhal
#

!force

marble mantleBOT
#

Hey, @spiral narwhal

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

near halo
#

i was banned for hacking and talked to an admin early and he said to appeal it bc i was using a vpn and a hacker had the same ip as me. what is the chance i will get unbanned

prime mauve
#

0

near halo
#

?

tough yarrow
tough yarrow
near halo
tough yarrow
near halo
tough yarrow
near halo
#

also how are zeus servers different

green quest
#

<@&274971100184576010>

compact parcel
green quest
#

is vip gonna restock for us medium

compact parcel
marble mantleBOT
#

Hey, @green quest

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

green quest
#

yea when do you guys restock

compact parcel
green quest
#

yea but it says how many are available ik there’s none right now but i was wondering if you guys restock

compact parcel
#

"Once a player's VIP expires, it will be available for anyone to buy."

#

We do not manually restock VIP, it is all automated

green quest
#

ok

storm raptor
#

what is team ui for rustoria us main?

compact parcel
#

If you click the "US Main" bot on our member list it will provide you with all the details of the server

storm raptor
#

thanks!

compact parcel
#

np!

cold epoch
#

hey man restocks sum medium vips

wise mauve
#

guys im in steam group and dim not getting rewards on server :(

#

*didnt

torpid barn
#

I must be missing it, where is the map preview for Vanilla US Main for force wipe?

cold epoch
#

yo btw

#

rustoria US medium is ours, and artic base is ours

#

so don’t even try to contest we alrd own it 😵‍💫

tropic parcel
#

!force

marble mantleBOT
#

Hey, @tropic parcel

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

tropic parcel
#

wait what time does us main wipe uk time

green quest
#

#reatockvipformedium

#

start the movement

hexed nimbus
#

Claim it or enter it ?

sharp mesa
#

!force

marble mantleBOT
#

Hey, @sharp mesa

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

ornate badge
#

Can I see the maps of the servers about to wipe anywhere?

sharp mesa
#

omg 54 mintite

hexed nimbus
ornate badge
#

There is nowhere to see it before then?

hexed nimbus
#

No sorry

near halo
#

when wipe on eu maine

#

?

cold coyote
#

7pm

near halo
#

American time?

chrome barn
#

!appeal

marble mantleBOT
#

Hey, @chrome barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

toxic folio
#

can there be more vips?

past marsh
#

i want to get vip for us long let me buy

toxic folio
#

i need eu long vips can there be more>

past marsh
#

frfr

#

let us buy more dont u want to make more money

near halo
#

can any <@&274971100184576010> send map as link

dark radish
#

They are only posted after wipe

near halo
dark radish
#

dms are off

near halo
cold coyote
#

yes

hexed nimbus
#

just about

past marsh
#

can i buy vip for us lonmg

rare jay
#

doe anyone know why steam overlay doesnt work on rust - i made sure it was enabled in steam settings, in rust properties, and granted admin permissions to both steamoveralyUI and steam and rust.exe

dark radish
past marsh
#

what if its not

dark radish
#

Then you wont be able to

hexed nimbus
past marsh
#

bruh

raw mist
#

ya'll hardcore nerds signing up for a timer on server wipe. but im here chilling sooo who am i to talk?

near halo
dark radish
#

?

near halo
#

ths

dark radish
#

The two most voted maps will be randomly selected for either US or EU Long

past marsh
#

does us long wipe with force like exact same wipe time as eu long

dark radish
#

yes it will wipe when force update comes out

near halo
past marsh
#

will there be a new ip c0onnect

near halo
#

i login server too slow

hexed nimbus
dark radish
#

I can't unfortunately :/

past marsh
#

so this

toxic folio
#

thats us...

near halo
#

k😔

past marsh
#

if u refresh vip page would one pop up available

near halo
#

what connection for eu main ?

hexed nimbus
past marsh
near halo
#

ths

mental smelt
#

Is the restart on Main for the wipe?

hexed nimbus
#

now its just waiting on the client to release

#

and then you can join

#

thats prob within the next 20 min

mental smelt
#

Thanks!

heady halo
spiral narwhal
#

!force

marble mantleBOT
#

Hey, @spiral narwhal

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

spiral narwhal
#

!force

marble mantleBOT
#

Hey, @spiral narwhal

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

mellow cliff
#

So

#

uhm i just logged onto main and i'm banned for hacking

spiral narwhal
#

say ip rustoria eu main please

mellow cliff
#

First time playing main

hexed nimbus
sharp mesa
#

!force

marble mantleBOT
#

Hey, @sharp mesa

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CEST.
<t:1651773600:F> (your local time) is the time of the next force wipe and it will happen <t:1651773600:R>.

mellow cliff
#

Yes but i turned it off and tried to relog

spiral narwhal
#

can who say ip rustoria eu main please

mellow cliff
#

Lost my que spot 😭

mellow cliff
#

So like what do you want me to do sadge

hexed nimbus
mellow cliff
#

Team are angry at me

frozen coyote
#

What’s the point of map vote

#

If you are selecting 2nd most voted 2nd month in the row

hexed nimbus
frozen coyote
#

But why isn’t the most voted map being used

hexed nimbus
#

it os but on the other long server then

ashen dock
#

@dark radish hey bro ive been trying to contact you for a week now

hexed nimbus
#

its random where the map will go on

mellow cliff
hexed nimbus
#

read the last part of the text lucas

mellow cliff
#

OK MEN

frozen coyote
#

2nd month in the row is long map vote using 2nd most voted not the #1 most voted

severe quarry
#

<@&874995535881326632>

raven mist
#

@severe quarry

severe quarry
#

idk why I got banned.

hexed nimbus
raven mist
#

Whats the ban reason?

severe quarry
#

play with hacker

#

I think may be I have no whitelist

raven mist
#

Whats your steamid?

severe quarry
crystal cairn
#

the map is wrong bro

balmy cypress
raven mist
crystal cairn
#

the fucking map had 234 votes and the next highest had 211 so how tf is that map

#

on US Long

balmy cypress
#

The top two are put onto EU/US

crystal cairn
#

whaT?

#

so the map with the highest votes went onto the EU server?

raven mist
#

Its random, top one goes either to EU or US

crystal cairn
#

thats fucked

severe quarry
#

ty

mellow cliff
#

46 player que and if i get kicked again i cry

balmy cypress
crystal cairn
humble vessel
#

FIX LAG TY

balmy cypress
#

Well there are two Long servers so we cannot use the same map on both. I'll see about getting a disclaimer added somewhere to make it more clear though

mossy rock
#

I am getting queue and i bought vip. eu long

balmy cypress
wispy loom
crystal cairn
#

yes please

crystal cairn
humble vessel
#

dms

mellow cliff
balmy cypress
mellow cliff
#

WHAT THIS MEAN

mossy rock
#

My vip is not working?!?!?!!?

crystal cairn
mellow cliff
crystal cairn
loud ocean
mossy rock
loud ocean
#

why

balmy cypress
#

Sorry about that!

mossy rock
#

luke my vip is not working.

loud ocean
#

ok

balmy cypress
wanton barn
#

Why cant i start the fishing rod mission on Main?

white rose
#

I asked last wipe aswell, how come Underwater labs is Bugged this wipe aswell?

queen hearth
#

ineed support

wanton barn
#

Why cant i start the fishing rod mission on Main?

lilac venture
wanton barn
#

Why cant i start the fishing rod mission on Main?

uneven igloo
#

@balmy cypress can u help

wanton barn
#

cant start the mission?

white rose
#

@balmy cypress Nothing spawns

#

@balmy cypress same happened last wipe.

wanton barn
#

Also wtf is wrong with the fisherman mission??????????????

balmy cypress
balmy cypress
balmy cypress
white rose
#

@balmy cypress Rustoria 2x vanilla EU

uneven igloo
#

im banned somehow on rustoria and idk why how can i make a ticket for that

#

@balmy cypress

white rose
#

@balmy cypress only happening on rustoria, 205.178.168.128:28015

rustic phoenix
#

@balmy cypress Any chance u could drag me into the support channel. I updated my rust and it says im banned from all rustoria servers

mellow cliff
#

still banned ;/

#

even bought VIP sadge

marble mantleBOT
#

Hey, @uneven igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wanton barn
#

you just got banned for Hacking

mellow cliff
#

ye

uneven igloo
#

thx

balmy cypress
wanton barn
#

ye rip shouldnt have downloaded them hacks

white rose
#

@balmy cypress i did that last wipe already

mental moth
#

!appeal @finite vigil

marble mantleBOT
#

Hey, @finite vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow cliff
#

@hexed nimbus Still getting it, turned my vpn off, tried rejoining and still doesn't work. Looked on the website and says i'm not banned

mellow cliff
#

76561199126697237

raven mist
mellow cliff
#

now my rust is loading up on my other monitor, i cry

near halo
#

how do i report someone?

raven mist
#

/ticket ingame

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

^

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

can i appeal

west mica
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!appeal

finite vigil
#

mod can i get unbanned i got banned like 2 years ago for toxicity?

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

potent minnow
#

hey

finite vigil
#

im protesting against appeals

potent minnow
#

i got my ban accepted

finite vigil
#

ii think we should just have calls to get appeals

near halo
#

FR

potent minnow
#

but it wont let me join the server

hexed nimbus
potent minnow
#

just exceeding group limit.. they accepted it 5 min ago but i still cant

strange zephyr
#

keep getting timed out of Main

finite vigil
#

mighty mike i got banned like 2 years ago can i get an unban

#

it was for toxicity

potent minnow
#

but i still cant get in @hexed nimbus

hexed nimbus
potent minnow
#

kk

tropic parcel
#

Wait have all servers wiped?

spare widget
#

Yes

finite vigil
#

are u braindead

hexed nimbus
finite vigil
#

my bad

winter burrow
#

how to buy a vipka in russia???

finite vigil
#

just want support xx

balmy cypress
marble mantleBOT
finite vigil
silk flame
#

can i get help been banned for a month first time playing with hacker never knew until we all got banne dand would like to pay force with the boys

#

pretty please

balmy cypress
hexed nimbus
marble mantleBOT
finite vigil
balmy cypress
finite vigil
#

i just wanna know why i even got banned tbh

silk flame
#

76561199082649557

balmy cypress
balmy cypress
#

should be good to connect

silk flame
#

luke still banned

valid agate
#

add slots pls

silk flame
#

i logged in twice

west mica
marble mantleBOT
#

Hey, @valid agate

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

silk flame
#

was in before que and kicked me twice

balmy cypress
silk flame
#

okay thanks im still in a 9 man que

finite vigil
#

!appeal

marble mantleBOT
#

Hey, @finite vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk flame
#

if im still banned after the que do i get a free vip and im not trying to sit back in a 300+ que baby

balmy cypress
silk flame
#

even for 1 day

#

i played eu long when i got banned but im trying to play eu main

balmy cypress
#

Hmm you should be good honestly but let me know

silk flame
#

im loading in time will tell

finite vigil
#

whenever i sign in on the appeal and press enter it just clears everything i wrote

silk flame
#

i love you luke <33333

balmy cypress
#

Formatting doesn't matter too much for an appeal

finite vigil
#

it says sign into bansrustoriaco using your account

hexed nimbus
#

sign in with steam

finite vigil
#

i know but when i do i enter my password and username and nothing happens it just removes my password what i typed

near halo
#

Good evening. We went to EU long, there are already more than 300 people in line, will slots be added here? If yes, then when?

hexed nimbus
#

you sure details are correct

marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

near halo
#

!slots

marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

finite vigil
near halo
#

Is there an approximate time for adding slots to long?

finite vigil
#

disappears*

near halo
#

@hexed nimbus

hexed nimbus
near halo
terse crown
#

!support

hexed nimbus
ancient forum
#

hi , my friend got ban cuz his name .. what he can do ?

hexed nimbus
#

if thats the case im sure he got asked several times before that to change it.

ancient forum
outer drum
#

where do i buy vip for queue skip

hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

outer drum
#

k thx

ancient forum
hexed nimbus
south totem
#

BRO how long does it take for servers to wipe

hexed nimbus
wanton coyote
#

Will there be a chance for me to buy vip for eu-long?
slots dose it mean vip or general?

balmy cypress
ancient forum
south totem
#

thats why im saying that

rain hollow
#

there is a cheater on the server, who do i report it to?

marble mantleBOT
#

Hey, @rain hollow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

balmy cypress
#

Reports are all in game @rain hollow

rain hollow
#

ty

tall bane
#

does VIP give que skip

ancient forum
tall bane
#

thanks

balmy cypress
marble mantleBOT
balmy cypress
#

slots to purchase VIP I mean

robust edge
#

is there any admin that can take a look at my ban

hexed nimbus
hexed nimbus
hidden snow
#

Im unable to link my twitch and youtube, is this a known issue?

balmy cypress
hexed nimbus
amber trail
#

will the 10x us still wipe tomorrow wince it wiped today?

boreal gazelle
hidden snow
#

How would I gain access to the loyal kit then?

boreal gazelle
hidden snow
#

o

tribal sail
#

steam and twitch auth dont work

wanton coyote
#

@azure kelp thank you

balmy cypress
tribal sail
#

steam dont work for me

balmy cypress
tribal sail
#

im in the group but it dont register?

balmy cypress
south totem
#

how long does it normally take to wipe bruh

hexed nimbus
#

@balmy cypress you able to take a look but he cant get his steam id atm #support message

balmy cypress
arctic arch
#

what is the ban evasion ?

tribal sail
#

still no work

balmy cypress
balmy cypress
tribal sail
#

alright :)

balmy cypress
balmy cypress
marble mantleBOT
arctic arch
#

what is this ?

balmy cypress
#

got your account now and looking

arctic arch
#

ok

balmy cypress
#

Looks like you'd be best to pop an appeal in over on https://bans.rustoria.co/ - if it doesn't allow you to make a ban appeal, click mute and explain that its for a ban

#

the admin involved in this situation will review ASAP

heavy tree
#

<@&274971100184576010>

#

NO ONE HACKING !!!!!!! WHY WERE WE BANNED?!?!?!?!

south shell
#

?????????????????????

hexed nimbus
south shell
#

who?????????????????????????????????

heavy tree
#

no there's literally not t

#

wtf is wrong with this server

south shell
#

weve been playing for 4 years toghether

hexed nimbus
south shell
#

mike can we dm and just inquire whos cheating

finite oak
#

yo i just got banned for playing with hacker*

south shell
#

cuz nobody is

finite oak
#

can i ask who on the team was hacking

boreal gazelle
south shell
#

k will do

heavy tree
#

@boreal gazelle not a single person has banned for cheating, every single one is banned for playing with hacker

south shell
#

drag please.

timber bridge
#

@heavy tree They will speak to you in a moment.

south shell
#

also half our guys are able to load back in but were kicked and are 140 in queue........

median drum
#

can i get some help is there a ticket i can make

heavy tree
#

hello????

spare widget
#

@heavy tree Just a moment please

south shell
#

vincentsmg prob isnt the kid to drag first

finite oak
#

the scariest part is that i had 3 red cards cuz im so fuckin good at the game

#

soooo good at rust...

tribal sail
#

how to report?

arctic arch
#

where i get the response from rustoria ban appeal ?

balmy cypress
south shell
#

can i get a drag

finite oak
south totem
#

bruh when is wipe my god

#

it never took this long last time

raven mist
#

wipe?

raven mist
south totem
#

bruh 😦 didnt really i had to restart my game

#

im such an idiot

glacial arrow
#

Luke, can you add me

near halo
#

False

#

It’s all false !!!

south shell
#

this is stupid bro

south totem
#

what is stupid lol

south shell
#

not to mention buzz and woody and these virgins get banned every other wipe for hard cheating and cheat on us

tribal sail
#

what does loyal kit require atm

raven mist
glacial arrow
#

can i pay for perm vip to all servers?

cyan bolt
#

Hello, eu 3x no bp. Will it wipe tomorrow too or is it a longer wipe this weekend?

glacial arrow
#

money no issue

raven mist
cyan bolt
#

@raven mist thx m8!

raven mist
glacial arrow
raven mist
#

Because thats not something we do

glacial arrow
#

alright

timber bridge
#

@tame wing @wispy loom

finite oak
#

i have a question please only

#

is my ban permanent

spare widget
#

@finite oak Join Waiting for Support please

finite oak
#

hold on my discord just says connecting imma restart it

#

playing with hacker

spare widget
#

@finite oak Pulling you in a sec

finite oak
#

ok ty can jeff come too

coral oxide
#

how tf does us medium sell out so fast?

royal herald
#

i have a question too

balmy cypress
feral bobcat
south totem
#

WTF 800 POP WWWW

feral bobcat
#

you just need to snipe them

wispy loom
#

What does it say?

south totem
#

CAN YALL POST rustoria us main map? caelifera pls

#

tryna see wherei m gon set up my base

rotund adder
#

/ticket

marble mantleBOT
#

Hey, @rotund adder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

haughty crystal
#

has underwater labs been nerfed on your 2x ??

coral oxide
spare widget
#

@near halo Hey, you can join Waiting for Support if you'd like

haughty crystal
#

<@&874995535881326632> ?

near halo
#

what does zeus mean in the server

mental moth
#

Please someone do something about the gif this guy is sending in general my eyes hurt

hexed nimbus
ionic surge
#

does boosting get you skin box????

feral bobcat
mental moth
lyric narwhal
#

um what should i do if i have a routing issue and after i contact my isp they insist its the server even tho everybody is playing with normal ping except for me ?

#

change isp first option ??

ionic surge
#

does boosting get you skin box????

lyric narwhal
wispy loom
#

I've forwarded this and it's being looked into

lyric narwhal
#

iam not trying to mald just wondering if anybody has this issue

lyric narwhal
wispy loom
lyric narwhal
#

if it has nothing to do with the server i literally could change my isp

wispy loom
#

No need to do that on your end probably

lyric narwhal
#

thanks i'd give afew days if its not fixed iam changing

wispy loom
#

Send me a message before you're planning to do so please

lyric narwhal
#

for sure will do dont worry

fleet rock
#

!appeal

marble mantleBOT
#

Hey, @fleet rock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
#

Check out what sorry?

twin crest
#

I need help with my account. I've purchased VIP for US Long but it says I'm banned for Chargeback.

normal sphinx
#

can someone explain why the door to the recycler wont open even though i put in the fuse on large oil rig?

fleet rock
#

@wispy loom i just go banned for no reasion could u pls find out why

brittle fjord
#

@wispy loom its said 1 player ahead of you for 30 minute after waiting 90 player queue... .can someone please let me in i think queue is glitched.

wispy loom
#

Best to make an appeal

brittle fjord
#

@wispy loom its said 1 player ahead of you for 30 minute after waiting 90 player queue... .can someone please let me in i think queue is glitched. US Rustoria long

wispy loom
wispy loom
brittle fjord
#

@wispy loom please restock VIP at higher price

strong sparrow
#

why do i have que when i bought vip

wispy loom
hidden snow
#

Someone has ESP on Zeus EU, I put down 3 stashes and they're all gone

boreal gazelle
grave lily
#

If there is a blatant cheater living next to us is there anything to do to get them banned if I have video evidence?

#

it's on the 2x vanilla rustoria server

boreal gazelle
grave lily
#

ok ty

hollow chasm
#

how do i know when vip gets restock?

#

or is it possible for long to get the player slot up more?

marble mantleBOT
#

Hey, @hollow chasm

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

hexed nimbus
#

vip becomes available again once a current one expires

unreal schooner
#

!slots

marble mantleBOT
#

Hey, @unreal schooner

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

glass pine
#

is the 3x wiping tomo or not

heavy tree
#

I need an admin to DM me I have proof of Nickly45 knowingly playing with a cheater hard cheating for MONTHS

unreal schooner
#

Any idea on when medium us vips will be available again?

hexed nimbus
unreal schooner
#

Sorry for bothering mighty but is there any place where I can see it? Like the ones about to expire?

white rose
#

I made a ticket in game, about underwater labs being broken. I get answer that it is not, But it literally is. It has been for two wipes now. Can you please fix this issue, it ONLY spawns card room loot + main moonpoll the rest of the labs = Empty shell

#

Rustoria 2x Vanilla - EU

near halo
#

Why did 600 people get kicked at the same time?

#

EU Main

hollow chasm
tulip citrus
#

are any admins on

lusty cove
#

i got gamebanned for no reason?

hexed nimbus
sour lynx
#

been sitting in que for a hour and 20 minutes

mental moth
#

Oops didnt not see is support sorry

hexed nimbus
lusty cove
#

idk what that is

hexed nimbus
mild wasp
#

I suggest what scoot said

#

!steamid @upbeat mauve

marble mantleBOT
lilac breach
#

hey will there be more VIP available for US Long

final raft
#

My vip isnt working

mild wasp
mild wasp
lilac breach
#

ok but like who do i have to pay to get VIP real quick

terse crown
#

!support

white rose
#

i need admin right now 100% hard proof of a cheater

#

screenie you will INSTANTLY see it

#

look at that shit 60 meters shotgun all shells headshots

viral stirrup
#

i need admin 2 is a hacker on rustoria 2x got video proof

abstract token
viral stirrup
#

of him fly hacking

spare widget
#

One sec

abstract token
marble mantleBOT
#

Hey, @white rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@viral stirrup @white rose Obviously banned, thank you 🙂

viral stirrup
#

thx man

cobalt lotus
#

yo my vip was brought for me but it isn't working does anyone know why?

novel smelt
#

!ticket

marble mantleBOT
#

Hey, @novel smelt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hearty raft
#

!appeal

marble mantleBOT
#

Hey, @hearty raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

final raft
#

any update on when my ticket for my vip not working will get answered?

cobalt lotus
#

^^^

jovial jay
#

^^^

noble lake
#

/ticket

marble mantleBOT
#

Hey, @noble lake

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

noble lake
#

!appeal

marble mantleBOT
#

Hey, @noble lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

noble lake
#

<@&274971100184576010> i was trying to join the server and it says come to discord

#

am i banned do i need to make an appeal on the web sight?

mellow tundra
#

@noble lake who does it say to speak with at the end of the message

noble lake
#

i am going to cheak rn

#

it says loriemagpie

timber bridge
final raft
modern jasper
#

!auth

marble mantleBOT
#

Hey, @modern jasper

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

noble lake
#

bruh i am tryin to play yall finna unban me or what cuz i will find i new server if not

onyx surge
#

Hello, I'm needing some admin support

final raft
#

welp legit waited through the whole queue and my ticket wasnt answered

onyx surge
#

I have taken every measure to prevent stream sniping and there is someone stream sniping me at my base

#

Any individual and entire group

#

They're literally doxxing me in chat

final raft
#

dont stream then

onyx surge
#

Are you an admin? burrito?

#

No, so stfu

final raft
#

i mean dont stream if u dont wanna get stream sniped

mellow tundra
#

@onyx surge make a /ticket if they are doxxing you

stark apex
#

@mellow tundra Uncle spud opened a ticket if you can look at it

noble lake
#

bruh i am tryin to play yall finna unban me or what cuz i will find i new server if not @west osprey

onyx surge
#

@gilded locust you need to educate yourself on what doxing is

near halo
#

yo i bought vip and it didnt give it to me could i get help

mellow tundra
tulip citrus
#

Any admins on ?

stark apex
#

@mellow tundra He put one in like a hour ago

#

still no response for him just trynna get him on the server

mellow tundra
tulip citrus
#

Can i tall about my ban

mellow tundra
tulip citrus
#

Dude i nevee touched a gun during wipe how can i be banned

twin crest
#

please check out my ticket. Thank you

tulip citrus
#

I just bought vip

#

Please

#

Aden

vapid portal
#

i need to speak to an admin about a wrongful banned

dark dust
#

My steam account is linked and in the group but it doesn't detect. It worked on another server

vapid portal
#

<@&274971100184576010>

noble lake
#

bruh i am tryin to play yall finna unban me or what cuz i will find i new server if not @west osprey

marble mantleBOT
#

Hey, @dark dust

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

wary sleet
#

Type auth in game and wait a bit for it to work and if not come back here and we will assist you

marble mantleBOT
#

Hey, @noble lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lyric talon
#

hey I have a clip of this team trying to dox me

noble lake
#

@wary sleet it says to talk to him

mellow tundra
#

@vapid portal ?appeal

#

?appeal

marble mantleBOT
#

Hey, @mellow tundra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow tundra
#

@noble lake dm lorie

wary sleet
#

Oh my bad

vapid portal
#

@mellow tundra yes ive sent an appel but i would like to play this wipe

wary sleet
lyric talon
#

nope

#

its them talking in voice

#

on stream

vapid portal
#

you banned me and im assuming my friend neither one of us have hacks i do however have elite sub on your 5x solo duo trio and the kid who reported us was salty he kept loosing his kits because hes trash

near halo
#

@lyric talon yeah mon1k3r has a history of wiresharking players on rust servers and trying to destroy peoples paypals who donate to him becareful

marble mantleBOT
#

Hey, @vapid portal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lyric talon
#

I have the whole vod of him and his team saying they are gonna

near halo
#

he admits to it literally on stream

lyric talon
#

yeh i got the clip from there

near halo
#

we have it on record

final raft
wary sleet
#

An admin will get to you quick as possible @vapid portal and look at your appeal

#

@final raft no clue that’s a different team of staff that deal with sensitive information

vapid portal
#

well the kids gunna raid my base if it wasnt already wiped

tulip citrus
#

zen zen

near halo
marble mantleBOT
#

Hey, @lyric talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid portal
#

yes

lyric talon
vapid portal
#

<@&274971100184576010> will someone talk to me in the support chat please

mellow tundra
vapid portal
#

how lame

stark apex
#

@mellow tundra No a payment support

#

He bought EU long vip, but it's not working

near halo
#

theres a streamer saying he is gonna dox people on rustoria main and the admins are saying its not bannable due to them saying it in their own discord, seems odd

mellow wraith
#

The recycler door on Large wont open

terse juniper
cunning meteor
#

y there cheaters on a 10x

#

us

terse juniper
cunning meteor
#

ok

mental moth
#

Hi Siv i know this is not support related but would u wanna come chat with me i am lonely

dire haven
#

why are we getting disconnected so much?

terse juniper
mental moth
#

Oh lol sorry

terse juniper
terse juniper
dire haven
#

my friends to

shrewd belfry
#

hey i have a clan, we wanna buy 9 vip, can there be a discount?

void condor
#

No there's no discounts available

terse juniper
# dire haven my friends to

Firstly, I would make sure your internet is stable with no packet loss. However, force wipe was today so the servers might be a bit overloaded so I would just ask you to be patient ❤️

faint bison
#

Hello,

#

i already joined the steam group but in game it still says i havent joined

#

how do i fix this?

twin crest
#

Please review my ticket

arctic idol
#

Yo my friend has a custom id and i want to get him a wipe pass, but it wont let me get if for him.

feral oar
#

cheater on eu long

marble mantleBOT
#

Hey, @feral oar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

indigo lotus
#

can u inside on the 10xs

soft gust
#

hey anything i can do i accidently bought eu server vip

terse juniper
soft gust
#

THANKS

sweet agate
#

/ticket

marble mantleBOT
#

Hey, @sweet agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

modest canyon
#

/ticket

marble mantleBOT
#

Hey, @modest canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

its not letting me report someone

tough bane
near halo
#

US Long

#

ohh its add, myb

tough bane
prisma umbra
#

Just submitted a cheating ticket on EU Long. Thanks.

dusk fern
#

it wont let me verify twitch or steam even when i joined steam group and when i hit authorize for twitch

north fossil
#

@tough bane

#

how do i make a ticket?

spare widget
north fossil
#

i need an unband

spare widget
north fossil
#

i can’t even load into server

north fossil
#

thanks brodie

spare widget
#

No problem. Have a good day

dusk fern
#

ok thank you

spare widget
thorn girder
#

i need a admin for rustora long how do i get one

spare widget
north fossil
#

zen zen can u maybe check my ticket rq

#

like my ban appeal:D

spare widget
#

@north fossil Send me your Steam 64 ID please

north fossil
#

@spare widget there ya go

potent lichen
#

CAN U MAKE SMALL RIG RESPAWN

upper escarp
north fossil
#

@spare widget did u check my ban appeal?

weak kelp
#

i need help

#

admins

worldly crescent
#

i need help with a cheater on us medium. i dont have a name but i have a video of him floating and walking on water and a timestamp

#

not sure best way to report or show clip

crude flame
#

any admins on for cheaters?

burnt cave
#

Yeah and we know where they live

weak kelp
#

76561199203965512 i need help admins

ancient forum
#

any admin online ?

sinful coyote
#

I want to report a hacker team

spare leaf
#

my vip isnt working

#

im in que but i bought vip

sinful coyote
#

tough bane
marble mantleBOT
#

Hey, @sinful coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
marble mantleBOT
#

Hey, @spare leaf

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

spare leaf
#

ok im good now

#

thanks

sinful coyote
#

/ticket add 76561199275761771

marble mantleBOT
#

Hey, @sinful coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
brisk sand
#

yo @quick escarp can i get banned for having a decent enough spray to kill someone and they he accuses me off cheating and having a bought acc but i show him proof ive had the acc for months/years and he still procceds to say im getting ban

#

im discombobulated

upper escarp
hearty basin
#

How long does it typically take for tickets to get a response?

brisk sand
#

he accused me of cheating cause i tripled him wich isnt impossible but he acts like its a big deal cause i dont got many hours

#

says i ,bought, the acc

ancient forum
twin crest
#

Someone please check my ticket

spare widget
spare widget
weak kelp
#

zen i need help

#

i got banned becuase my id wasnt allowed and i changed it to normal

#

my ID 76561199203965512

spare widget
velvet bridge
#

I just got banned for association when the guy I was with was playing all day with me… I didn’t even know he was cheating, what do I do to get unbanned.

marble mantleBOT
#

Hey, @velvet bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare widget
velvet bridge
#

yes… but I was playing with him all day did he just toggle or install them

#

Like he loaded out of game and back in idk and he says he wasn’t cheating but obv he was

spare widget
#

Has nothing to do with us. EAC isn't often wrong but it's not like they time it out to be advantageous for teammates or anything unfortunately. It's not perm for you - for a first time like that it's 7 days and then you're fine to join back to the server, obviously with the exception of the banned player who would be perm banned from us

#

Definitely would blame them for the interruption 😦 Sorry you were affected by that

velvet bridge
#

oh ok thank you

#

@spare widget is that on all rustoria servers or for just medium?

spare widget
velvet bridge
#

ok

spare widget
#

They're set to automatically unban in 7 days, moved up a bit earlier to coincide with the wipe for you

velvet bridge
#

👍

tired bison
#

Hey @spare widget

#

So I think this guy is climb hacking on the rustoria us 10x

spare widget
#

@tired bison You'd want to send in a ticket in-game with "/ticket add (your report with details)"

tired bison
#

/ticket

marble mantleBOT
#

Hey, @tired bison

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

If you ever record anything you can always include a link, normally uploaded to Youtube as unlisted or Streamable, and we'll look at that too

spare widget
tired bison
#

Yeah mb

spare widget
#

No worries

vast wigeon
#

hello @spare widget i was told to join the discord?

timber bridge
spare widget
#

@vast wigeon Hey, join Waiting for Support please

vapid portal
#

whats up have you looked at my appeal yet

junior lagoon
#

i cant auth my discord in game why ?

spare widget
#

Send me your Steam 64 ID and I'll see what I can do

junior lagoon
spare widget
#

Thanks, I'll take a look

junior lagoon
#

ok

spare widget
#

@junior lagoon Can you join Waiting for Support?

pulsar pebble
#

i joined the steam group but its not showing up in game

desert onyx
#

... do i get my scrap back?

spare widget
pulsar pebble
#

alright

desert onyx
#

any comment @spare widget ?

spare widget
#

I'll pass on to one of our devs though just to do it. Hopefully your luck balances out though

desert onyx
#

only if i dont get offline by chinese!

tiny vale
#

Pls why am I prompted to enter the server Banned:Come to discord -loriemagpie

tiny vale
#

@spare widget

spare widget
#

I'm sure they'll get back to you as soon as possible

tiny vale
#

Thank you

#

@spare widgetPls how to send, I only show copy and logout here

#

我的ID:76561199056150963

#

My ID: 76561199056150963

sullen mist
#

admin help me

#

VPN ban

boreal gazelle
marble mantleBOT
fervent musk
#

@spare widget hey is there any way i can have you check out this guy on med us we think hes walling

tiny vale
fervent musk
swift solar
#

Hello,why did i get hacked?

#

@marble mantleHello,why did i get hacked?

tawdry eagle
#

The server restarts, causing the VPN to kick

#

Can someone do something about it? It was a normal game, and we can’t get in if the server restarts

sullen mist
#

hhh latiao ni ye bei VPN ban

tawdry eagle
#

yes

boreal gazelle
sullen mist
tiny vale
#

@slow birchPls I was banned from getting my SteamID what should I do now

spare widget
#

@tiny vale Actually, just a sec

boreal gazelle
tiny vale
#

@spare widgetThanks, where should I see the message he sent

spare widget
tiny vale
#

Thanks, I wait for your good news

spare widget
raven venture
tiny vale
#

@spare widgetThank you

swift solar
#

@spare widgetCan you help me?Why did i get hacked

slow birch
upbeat trench
#

@slow birch

raven venture
#

@slow birch Thank you

median light
#

US Long has a blatant spinbotter their name is Alex<3

slow birch
slow birch
marble mantleBOT
#

Hey, @median light

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upbeat trench
#

After the server rebooted, I couldn’t get in

median light
#

/ticket
US Long has a blatant spinbotter their name is Alex<3

marble mantleBOT
#

Hey, @median light

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
#

Sorry for not saying that.

swift solar
#

@slow birchThe server restarts, causing the VPN to kick
Can someone do something about it? It was a normal game, and we can’t get in if the server restarts

median light
#

Alright bet thanks

stiff notch
#

Hey can i get assistance for a chat mute

swift solar
#

@slow birch76561199106550082

slow birch
spare widget
#

@stiff notch You can join Waiting for Support if you'd like right now. I muted you

upbeat trench
#

We’re good to go. Just called me a hacker

😋

hybrid hatch
#

@spare widget

stiff notch
#

alrightr

slow birch
upbeat trench
#

Thank you

swift solar
#

@slow birchThank you 😋

upbeat trench
#

@slow birch Thank you

digital tree
#

was kicked and couldnt join so i used my vpn and i got insta kicked for hacking

upbeat trench
#

@slow birch How do I get on the white list

spare widget
upbeat trench
#

Thank you

digital tree
#

so i cant play until my ban gets looked at? i was just playing and i cxhanged to a vpn snce i kept getting connection failed and now its disconnecting me for hacking

#

?

heady pulsar
#

@spare widget ik u guys go in order but blatant rage hacker on 5x trio

#

already ticketed

livid tapir
#

will be dealt with as soon as an admin is available

digital tree
deep plume
#

My steam is linked from forever ago and cant use shop\

boreal gazelle
deep plume
#

I did it a few times already but this time it just worked thx

slow birch
brittle sluice
#

need admin on the 5x cheaters on here, and teamers - CHODE teaming with cheater

worthy quiver
worthy quiver
#

cheater

marble mantleBOT
#

Hey, @worthy quiver

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

high cosmos
#

!appeal

marble mantleBOT
#

Hey, @high cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

finite oak
#

i can not wait to play rustoria us main again when im unbanned next week!