#support
1 messages · Page 1671 of 1
yo i got banned for exceeding droup limit but i only play with duo and i wasnt even teamed with a random but running with him..
being nice to a naked and helping him get guns for the last couple hours of wipe gets me banned??
i have 2k hr on this account and i dont cheat
admin please msg me
this is on 5x trio us
!appeal this would be the best way to get this issue looked into.
Hey, @trail juniper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
no, but roaming with another clan when your combined members in 3 will :/
MAIN IS DOWN
^
really takes 1-3 business days???
MAIN IS DOWN
Which main?
DO CANDY CANES CRASH MAIN SERVER???
Us
RUSTORIA MAIN us
Looking into this
get the server back up we pay to play and you cant afford a good host
Kawaii ez raid
ik
kawaii ez raid
ez offline i get it
F8 SO BAD FREE BASE
2 people were on, all 12 of us are online approx 2 pm - 3 am central
noone cares
^
nobody also asked, and you're in the support channel 🙂
lol they missed all rockets so bad
omg
@stiff widget ?
admins you can handle @shy tree and @tall tulip obviously here just to brigade and troll, i'm more concerned about if we crashed the server or not
that was not our intention.
you spammed candy canes retard
u base...
your
is main up yet
who asked for that?
already asked
is us main up yet?
kawai has a 3090 but no guns
yup no guns because we are roleplayers
we all have 3090's and 64 gigs of ram
that's why we asked
us main is booting back up
WOOHOO
shits ass
thank you @mellow tundra
finally bro im in a 50 man fkn war over here
Up!
OPEN EU MEDİUM VİP STOCK PLSSSSSSSSSSSSSSSSSSSSSSSSSSSS
?vipstock
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
/report
Hey, @modern acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey with donation
help
buy vip yesrtday 2022-04-22 13:20:54 Rust VIP | EU Main £7.99 Complete
it not activted somehow
2022-04-22 13:20:54 Rust VIP | EU Main £7.99 Active 28 days 21 hrs 30 mins 51 secs
but still standiong in que
staff?
#payment-support @hallow wolf
admin i need support
Why am I getting a "ban evasion"?
I barely started playing this game.................
I heard annoying stuff like this happens on this game...
admin i need support
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
That is too long, Especially when paying for kits on here. You essentially lose out...
i'm very sure you know why you got banned tho, acting like you're completely new looks ridiculous at this moment.
Ban evasion. How? I am new to the game LOL
you're not lol
Why would I boither spending $?
Because you thought you wouldn't get caught
No......
Oh yes, but feel free to make an appeal and the banning admin will look at it. But dont get your hopes up high. Have a nice dayç
Hey @raven mist could you check your DM
@raven mist Can you help me find the child prodigy?@thorny capedigy
He kicked my account off the server and told me to come to him, but he didn't respond
theres a cheater on us small i have a clip
how to make ticket ?
its just the server... @near halo
do in-game /ticket add
If im understanding correctly when you try to connect it says something like "come to discord -prodigy"?
Hey, @near halo
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
@boreal gazelle yes
@exotic thistle Can i share combatlog or video in ticket ?
@stiff widget
OPEN STOCKKKKKKKKKKKKKKK
@boreal gazelle But he didn't give me any response. I've been waiting for him for almost 2 hours

omg
He might be a sleep or doing something,he will resond once available
@boreal gazelle
I'm almost sleepy. It's 1 am in China
@boreal gazelle Can be handled by another admin?
I dont think so the message you get when connecting means that prod specifically wants to discuss something with you
what?
Only he would know
He sends me to him, and he ignores me? Is this malicious blocking?
My God, what kind of admin is this
I have just dmd him your discord so he will be getting into contact with you as soon as he is free to do so
As soon as HE kicks me offline, my next-door neighbors raid my base, and this damn game, it's all for nothing.

?ticket
Hey, @thorny pumice
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What?
LA LA LA
Hi, I already replied to your message, the answer is still the same, your ban will remain hope you have a good day :)
<@&274971100184576010> I got banned for playing a server with a guy who was ban evading from this server, how do I get unbanned cuz I only playing wiht him for like 2 days
!appeal
Hey, @flint tiger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
mods what can i do if people keep stealing my clan name
how do i report a player for racism ?
,/ticket or f7
/ticket
Hey, @silver mantle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Unfortunately this isn't something we get involved in, you will need to get on and get it faster into wipe! 
bruh
ticket
open eu medium vip stok plssssssssssssssssss
vip slots on our servers are automaticly refilled when they get available
My group met hacker
!report
Hey, @ember cipher
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@feral bobcatI need to upload screenshots
u can send the screenshot to me, i can make it a link so u can paste it to ur ticket 🙂
how long does it take for them to reply to an apeal
1-3 days, but usually it's faster
come on man I played with this guy for 2 days adn I met him off of this server
well theres nothing i can do abt it, just wait for the appeal to be reviewed 🙂
copy paste this into the ticket ingame 🙂
just got banned for "hacking" within the first hour of playing after several months 😐
what a nice warm welcome back
i got playing with hackers
How long is the ban?
Steam ID?
<@&274971100184576010> bought like 10 people vip for EU, 2 didnt get used, can I convert those over to someone else by chance?
please do not tag any admins/mods
How do I get ingame discord kit?
!link
Hey, @still cosmos
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
i got banned a while ago for playing with my friend who was apparently cheating like a year ago. can i appeal?
if u haven't made an appeal yet then yes
!appeal
Hey, @feral bobcat
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how is it fair ppl can use kits with full kits and aks at start of wipe
/auth
Hey, @still cosmos
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
how long does it take for the appeal to be read @feral bobcat
1-3 days, usually faster than that
I think I appealed a long time ago and they said to wait a few months before appealing
well then i am sure u can appeal again
u need to wait 3 hrs after wipe before you can aquire purchasable kits ingame
they had kits taken already
trio 5x us
!appeal
Hey, @devout oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
im quite sure they just looted it or crafted it
t3 in 30 mins nice
if u can find any
why is my /sil not working
how do I select LR over AK for pvp kit?
./pref
you have to restart after purchase
whats cmd?
it auto spawns in ur inv
how long does it take to look into bans?
1-3 days, usually it faster
Normally best to send in a ticket in-game with "/ticket add (your report with details)" but in this case I'll take a look 🙂 Going to remove their Steam ID though since it's a public forum
i don't play your servers sorry
i can dm you some evidence?
Yeah, go for it
i got banned earlier so i cant do a ticket in game but i put one up on doscord
whats the command for farm leaderboard?
I see you've submitted an appeal - now it just comes down to waiting for a response from the admin handling your situation
Might need to wait it out until Tuesday's wipe and then life goes on but I can't speak to it 100% since it's not my situation
Will you add a few more vips to eu medium would be appreciated
It's automatic so it will replenish and previously purchased ones expire. Good to check regularly
does ban only last one wipe?
Fun waiting 100 for 5 hours to crash
Depends on the situation. For team exceeding and a first offense, yeah, normally a wipe
If it becomes a pattern then the consequences escalate obviously
I found a person in the server's discord and started filming, he turned out to be a cheater, and I was banned, and now I can't apply, what should I do?
admin
i got banned for 1 hour and muted for 12 hours for saying pakistan how is that a thing <@&874995535881326632> i wanted to ask my friend who's ingame name is "pakistan" and to look if he is online
eu main
<@&874995535881326632>
big spam eu main
please do not tag admins
for some reason I cannot auth my steam acc can someone help me with this?
joining 🙂
the autofilter flags it still
but i said pakistan which is legit the name of a country or the name of a friend of mine
Should be fine now - do /auth in-game please when you get a chance. Messed with some stuff on our end so it should be fixed up. If you still have an issue please let us know
wisard
Unfortunately it's included in this situation:
It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
Just something that you'd need to recognize and avoid moving forward :/ Hopefully fine from then on
so for example i cant talk about politics in pakistan in the chat just an example how dumb is that pls tell m e
Yeah, unfortunately not. Rust might not be the place to do that
Rust is a specific context that might not be the platform for hashing out world politics, or at least with the exception of that specific word :/ Totally get the frustration but it's not looking like it'll change as it has been in place for years - but it is a great game and I hope you're able to have fun otherwise
admin i got banned for cheating but i haven`t been cheating how this could happened?Can i receive a proof of mine cheating?
i submitted an unlink request for my discord, the wrong one is connected
https://bans.rustoria.co/ You'd want to visit there and fill out an appeal. Doesn't hurt to link on https://rustoria.link/ separately
okay thanks
it just worked thx
DMing you - send me your Steam 64 ID please https://rustoria.co/getmyid
To submit a ticket, like a cheater report or anything like that, you'd need to do it in-game with "/ticket add (your report with details)"
hope* you have a nice day ;D
once i boost the server how do i get my ingame airdrop
For the servers that have it, should be able to do /kit booster
i tried that but it says i dont have acsess
One second please
ok
@spice blaze Hmm wait a couple minutes and try to do /auth in-game, then try for the kit again
alr thanks
i did but the hacker is still not banned
can someone help me tho
pls
We're always following up on every single ticket as quickly as possible - there's just a lot of different people who feel that their own issue is urgent so it can't just be instantaneous where we teleport to you and start spamming a ban button. We investigate thoroughly and the best thing you can do is keep your cool, send in a single detailed ticket and also do F7 to report to EAC too
cheater on 5x
Hey, @lone trail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I got proofs on combat log that he is hacking
got wounded 3 times just in head
!report
Hey, @ivory pecan
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@west osprey Can I please talk to you? 🙂
Being wounded multiple times doesn't necessarily indicate cheats. It's the game's way of processing the changing of states and it can also be latency. People mistakenly report from time to time the multiple wounded thing thinking it's automatic cheating, which is most often has nothing to do with that
It happened every time when he killed me
I just want an admin to watch him for a bit
I made a ticket in game as well
I found a person in the server's discord and started filming, he turned out to be a cheater, and I was banned, and now I can't apply, what should I do?
And I didn't got any response
It'll be investigated asap 🙂 Appreciate your patience until then
I do wish we could be everywhere at once :/ And oftentimes you won't have any idea when we're investigating obviously. There's time that we'll be following up on a player for quite some time to make sure that we've evaluated every element of their gameplay
If my appeal is denied, what should I do? I am not a cheater
where do i get vip
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
how can I get the attention of an admin on this server?
What to do if the appeal is rejected? i just found a guy to play with, and he turned out to be a cheater
What to do if the appeal is rejected?
No profile picture as well
admin its been 1hr hows my chat ban not over
any admin here ?
Those ones usually take a bit longer than the hour to process - I'd normally recommend waiting until about the 90 minute mark and you should be fine. Good reason to avoid any problems in chat obviously and hopefully you don't have any problems in the future
Deleted the name just because this is a public space and calling things out can jeopardize an investigation so good to avoid, thank you though!
What's up?
Sorry my bad man!
No worries 
What's up? I'm not totally here right now but maybe I can help real quick
I need help getting a lock off a door because the lock is in a wall
We can't interfere like that 😦
okay
I know what you're talking about - hopefully you're able to get at it or blow it off
okay thanks anyway
Yeah, no problem. Never hurts to ask at all. Hopefully it works out and you have a great day over there
I believe in you
thanks, you have a good day too
use rock
@spare widget can u help me
DM'd you
how do i get unbanned i got banned like 4 months ago being oblivious to the fact this guy was a cheater
Please allow our servers to sync data. You should be good to go in about 15 min
how do i activate it?
Just wait for another 15 min
ok thanks great staff im connecting
Yeah, just checked and it looks like you should be fine. Your ban lifted about 15 minutes ago
Have a good day
group q10 cheating their balls off
Hey, sorry you've been experiencing that 😦 From my perspective, having seen behind-the-scenes for awhile, there doesn't seem to be an uptick in cheaters honestly. At least from my perspective but no doubt Rust, like any competitive online multiplayer game, absolutely has it's shared of unfortunate people who feel they need to cheat for whatever reason 😦 We're always identifying and removing them as quickly as possible but it's a 24/7 ongoing effort from the team - thankfully we catch a crazy amount. Best thing to do always is keep your cool, send in a detailed ticket in-game with "/ticket add (your report)" and then pair that with an F7. Good job with recording although it helps a lot with clips to let them run a bit more so we can see a name and even better, running the F1 console combatlog command afterwards to confirm the player's identity. We'll always follow up as in-depth as possible. Calling it out in game or on here won't ever help anything though
toria med us
Specify in the ticket the individual you find most suspicious rather than just reporting a whole group or area on the map
look at the clip i posted if that isnt enough idk what is
Honestly, that clip is pretty awful. It cuts off with you going "Oh!" with no identifying information at all
I get you have too spectate them and see something yourself but ive been cheated SO many times this wipe
i can upload it too yt
mods I need help
Can be a perspective issue, latency, whatever. Not enough info - but like I said, running an F1 combatlog afterwards is huge. We're always spectating players and will gladly do just that- send in a ticket in-game (doesn't hurt to include a longer version of that clip though without the abrupt cut off) and we'll investigate
Hey ZenZen, I cant link my steam to any site, idk why it just says "error" so I was wondering if i could boost here and you could somehow give me permission for the kit in game
You'd need to do it through the https://rustoria.link/ system @near halo
I cant
Should be able to log in there... hmm
There's no payment hold on the account or anything like that from Steam? I've seen that cause a player issues with trying to log in. Otherwise pretty much everyone I talk to is successful with it
I cannot attach an image but it just says "error" every time I attempt to log into sites through steam
yeah there is
You have a payment hold on it?
Like a dispute or negative balance?
If that's the case, yeah, you'd be kind of screwed until that's resolved with Steam
ive had a dispute warning thing for like a year because they wouldnt refund a game
Yeah, that would need to be cleared up from what I've heard - doesn't have anything to do with us unfortunately
so theres nothing you can do to give me permission for the kit
ive tried to resolve it with steam, but they just say no every time
Yep, I've heard that as well 😦
Maybe you can cancel the refund or I guess make it even, but that's a personal thing with what's worth it to you
Good luck with it and hope everything is good otherwise
Could i posibbly talk with an admin about Vip on Rustoria rtg eu ukn?
is there any chance a admin can remove something when i mest something up?
I dont believe they are allowed to do that
Hey there, @timber bridge
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen
f
Is it a modded?
I mean you could melee it
Wait shopfronts are 3c4
whats this
i thought theyd be like 1 max
f lmao
Rip the asthetic base :(
We couldn't fix that for you 😦 But I hope you're able to figure it out. It adds a nice bit of personality to it
And it'll be extra special next time when it isn't messed up
ye xd
ty bro il keep it everyone is special lmao
Zen you are always so nice and give a positive vibe how do you do it
Make your shit a little fucked up, more fun to remember later

There are some spam/scam bots going around sending DM messages. We are not associated neither is Rust. Please be cautious
Is there an admin I can talk to about a ticket I made yesterday?
/ticket
Hey, @sacred skiff
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
?ticket
Hey, @crisp acorn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
and please dont callout him since if he is looking at the messags here he might toggle off
bro i made a ticket like 30 hours ago and hes still here better as ever
eu main crash
We are aware of main and looking into it.
how could someone block the entrance to my base using sheet metal? It was a 1x2 base, I play solo, they never raided me but they were able to block my base entrance
?ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @unreal helm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i wanna get one of my old teamates banned i just found out he uses hacks and hes being a fuckin loser by buying hacks
Please make a ticket in-game include the link to that screenshot.
-_- i just wanna get him banned for being a pussy and hacking bc we got raided day 2 into wipe
Again make the report in a ticket in game... that is the proper way to report and the fastest way an admin can look into it
lol
how do i report a group for cheating
Hey, @placid heart
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @lone basalt
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @fallow gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket add beamed my saltz he shot me through a door
Hey, @fallow gulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You will need to do that ingame and please include the players name you are reporting
/ticket
Hey, @steady bronze
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @steady bronze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @spring rose
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Why are you unavailable to connect your steam?
Do you have somekind of restricitons on the account?
yes
There's no payment hold on the account or anything like that from Steam?
cause that may be the reason why
seen that before
yeah there is can you guys manually help me out or something along those lines
Whats the restricion for?,for being unable to purchase a vip for some reasoning like that id recommend making a ticket in #payment-support and they might be able to help you with making a payment like that (not sure if they can help with that but that would be the best thing you can do)
i bought sea of theives, and i didnt like it so i closed the game, it ran in the background for whatever reason so I couldnt refund it because i had over 2 hours in play time, so I just disputed it
.
Hey you have a cheater on your server, can i dm someone the info?
could i get help in waiting for support
TICKET
!report
Hey, @elfin vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I don't play on the servers, sorry 🙂
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
sure just dm me ill take them forward
is there someone i can talk to
what is vc?
voice channel
yeah plz
join waiting for support
/ticket
Hey, @magic maple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @worn willow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @worn willow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @brave elm
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
old clan on rustoria 3x is team cycling i think
!ticket
Hey, @fading wadi
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @light siren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Can you admins please; for once do something about blatant cheaterrs
Hey, @tulip oxide
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i thought on rustoria sam sites dont shoot at you if your auth on TC?
hi can i have some assistance from an admin
hey, Could you explain what you need assistnace for?
this streamer killed me and this is all he put when i called him out for scripting
We're constantly identifying and removing cheaters as well as following up on every single player report from all the servers. I wish you could see behind-the-scenes and the sheer amount of time and energy that goes into handling all that. No one wants to get rid of every cheater more than myself and the other admins/staff members. But I get how it can be frustrating at times when you're personally impacted, just wish you knew the ridiculous amounts of them that we remove. Always best to keep your cool, send in a ticket in-game with "/ticket add (your report with details)" and pair that with an F7 as well. Appreciate your patience while we follow up and investigate, since we do have many other people that feel like their issue is just as urgent.
How come you cannot provide info about their base and location, etc.
Normally a pretty bad idea to call someone out for cheating. It's pointless and it only makes it more difficult for any admin team to follow up on your concern
but did you see the clip i put?
I havaent left my base since me and my 2 other tm8s got dropped full kit to a tommy hacker
Im waiting for him to get banned so I can leave my base.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
The very few times that a base has ever been removed, it just causes an insane amount of drama (which goes along with giving out base information and all that). There's almost no way for it to end up with people happy. People always point fingers at favoritism like something was timed or special information given, when the reality is people who cheat impact others all over and it'd be impossible for us to return every single item. It sucks and I wish people didn't do it :/ Super lame but we'll always remove them as quickly as possible
No not to remove their base but reveal the base location to those who were affected by this cheatrer.
Not global chat since that would cause too much issues. And I feel like a fight over the loot is better than not getting a chance at the loot at all.
Yeah, similar. We don't do that - it'll get raided like anything else and unfortunately we can't return those items
Yea, just really frustrating losing 3 full kits and invens of farm.
Totally get it
And he still isnt banned..
We have a lot of reports to follow up on so sorry your situation isn't resolved this moment 😦 I'll DM you for more details on it though just to take a peek and see what I can do
But we handle them as they come in and investigations aren't just instantaneous most of the times. We don't just start banning anyone who looks sketchy - always will verify what's happening
Yes ofc, i just made a ticket; mind myt squeaker voice I got upset.
You're fine, I get it, people get emotional. Just always make sure not to call them out. So many people do it and it's the worst
Thinking it's a good idea to yell at a suspected cheater "You're cheating!! Admins are coming!" and crap like that
Slows things down considerably or completely busts an investigation attempt
yea, havent done that
Good
can someone move me to a support vc plz?
@unique basin They can overlap, meaning you can use both
wtf
your servers are so so so bad
SERVER IS DOWN
everyday everyday the server goes down
Looking into it
2x vanilla down?>
/verify
Hey, @humble venture
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Why do my game says game banned, playing with a hacker? I am confused any support pls
Falls hacking in rustoria us 2x vanilla
!appeal
Hey, @bronze elk
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can i speak to admin
Responded to you in #general as well, you'd normally want to visit https://bans.rustoria.co if you have a ban issue. It does look like you're temp banned due to a player you were associating with being gamebanned by EAC off our server, which is a big deal. But as long as it doesn't happen again or become a pattern for you, you'd be fine. Just choose your teammates with some care and if you feel like one of them may be cheating, kick them and report them 
I'll drag you into a call even though I need to be heading out asap
RUSOTIRA SMOL DOWN\
SERVER DOWN US SMALL
bouta get me some guns at arifeild
US SMALL DOWN I HAVE 60 rockets on me please
im right outside outpost with 60 rockets when server went down please
So am I, I have a $5000 pc I am looking for you once it goes up
unfortunate
us small so sad down
taylor what happened
wym?
ur not in the server
wym?
its not up sped
no shit
ez guns my ass
are u braindead?
lmao haydaddy
ez guns i load faster ws
us small Down plz halp
us small up plz help
hey @fallen kraken can you please turn us small back on :) thanks <3
plz make small worjk
it up for me it says
just now
heres all the big namers exposed in one video, might wanna ban them all lmfaoooooo (cheat seller exposing who he sold to)
is raidblock broken on 5x rustoria?
there is a team abusing the fact that during a raid they can full repair
how do i put in a ticket to get unbanned for playing with a ban evader?
could a staff member @ me back please
I keep getting kicked from rustoria us main
!appeal
Hey, @nimble surge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Is there a way to get a print out of connection logs on client side?
Wassup big dog
You can see each wipetime for our servers at #oldserverinfo
yes but apparently if pop is high it will wipe on friday is that true
No, it‘s population does not change anything on the wipe times
@tough yarrow Dear Administrator, I’m sorry to bother you at this hour. I need your help. I joined a new team last month. I didn’t know they had any runners on their team. Which led to me being banned, and I was overruled. I’m just playing with them for the first time. Please give me one last moment.
trainyard has been broken on US main for like 2 days bro can you fix it the switch where you put the fuse in doesnt work and like 3 admins said that they fixed it already
IM not an admin
but feel free to follow this
!appeal 910875429659893820
Hey, @wanton slate
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
idk why they havent like fixed it yet
@north crest Dear Administrator, I’m sorry to bother you at this hour. I need your help. I joined a new team last month. I didn’t know they had any runners on their team. Which led to me being banned, and I was overruled. I’m just playing with them for the first time. Please give me one last moment.
Allright much appreciate for the reply and thank you again, I just applied for the game appeal, this never happen to me since I bought the game since 2019, so that's why I was bit surprised.
i need to report some1
!ticket
Hey, @bright phoenix
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@stiff widget
What do you mean, you asked me to call you, and you didn't answer?
@stiff widget
@forest garnet
I have provided my main account
I'm sorry but your ban will remain, you are welcome to play on other servers, hope you have a good day 🙂
Could you please tell me why? I have provided the main account as required
@stiff widget some guys build a fps lagg base outside can u do something about it?
?ticket
Hey, @shy tree
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Good morning @shy tree,
as I wrote above please create a ticket. Admins will be interested to take a look at it then 🙂
i have a 3090 and its allowed
no lol
Thanks! ❤️ and okay
Both of you should just create a ticket. Admins will handle it then accordingly.
Will do, sorry for any headaches 😦
yo uh how do you create a ticket
<@&874995535881326632> can i stream a clip to one of you real quick??
You can upload it to youtube or streamable and then attach the link to it at your ticket.
bet and how do i create a ticket from discord if possible?
You can't, you need to do it from ingame
hello, I'm having a problem, I just reconnected to the server and it says that I took ban evasion 76561198066116229
?banappeal
Hey, @muted yoke
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
If you can solve it urgently because they are waiting for me to raid and I'm a content creator
I am afraid, we do not make any differences between content creator or normal player. You might need to wait a little for your possible unban.
I don't want you to treat me differently but if you can speed up my problem a little I would be very grateful
Admins are working as fast as they can but as you can imagine. It is currently pretty early in the EU and late in the US where most of our admins come from. So it might take a little.
!report
Hey, @heavy bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @heavy bramble
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @potent dust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo could an admin unban me?
Did you create an appeal on the website. If yes please be a little patient as admins will take a look at it.
they fucking denied it and it was one chance
No need to get sassy. When have you been banned?
OK and when did you appeal or try to appeal?
like right after it
OK, then I suppose that you will not be unbanned. You might want to search for a different server then. Sorry.
No I do not have the power and it is actually not my job to unban people. I am here to assist you doing the correct steps and answer questions 🙂
!appeal
Hey, @bright canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @bright canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I have cheater on rustoria 5x solo duo trio in n6 he is quad hedshoting everyone with lr
i have proof
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
/ticket
Hey, @eternal shadow
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
DUDE ADMINS THIS GUYS BLATANTLY CHEATING ON RUSTORIA 5X US N6 DAEMON ADMITTING IN VOICE TO CHEATING
DAMION
!admin
!admin
!admin
!admin
!appeal
Hey, @dark sinew
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!admin
admin we were banned for the reason of playing with a cheater but we didn't know
/appeal
Hey, @bright canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
get fucked
all of you need to make a appeal im afraid https://bans.rustoria.co/
then you need to wait for a admin to review this
any admins other than mighty mike on?
standard responce time is between 1 and 3 business days so as of monday the will be looked into again
mighty mike, you are the equivalent of a mall cop on this discord
Do you still need help?
Be nice to our staff, they try their best to help out as much as they can.
finally a real admin, Mrbengly, can you help us please
!admin
How can we help you?
^
Yes?
Last night me and my team took a ban because some people we know logged on for an hour to play with us and we took a ban for clan cycling I didn't know it was forbidden I just think that it was necessary to be less than 6 in game: / do you think that we can do something? it won't happen again
You will have to wait out your ban. Fortunately, the ban should only be a couple of days. Please read our /rules next time before playing our servers. Thanks
if you xant we can come on channel
!appeal I would recommend to appeal just in case though
Hey, @wind robin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
we can't fix the problem today so we can finish the wype?
I already made a call but I don't know where I can see if I have an answer or something
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
can you tell me the duration of the ban please bro?
!steamid
Hey, @wind robin
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
hey, what server are you playing?
It should only be until the next wipe of the server. The banning admin will look into your appeal give you a reply. Thanks!
ok so normally we're deban for tomorrow's wipe
!admin cheater on eu long called carnage aimlock and esp
@hushed finch @wraith dock thank you it's nice of you to take care of me
!ticket
Hey, @thorny talon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
good afternoon, I've been playing on the us small server for more than half a year, today when I log into the server I see the inscription banned : hacking. what is it connected with? I play without cheats. why did i get banned? nickname King of the North. please help me to solve this problem
! appeal
DM me
Hey just wondering where US Long/Main are hosted for VPN reasons to try and decrease my ping a little? 🙂
vpn's are not allowed on our servers
Oh okay, thanks. 🙂
!appeal
Hey, @mild basin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @fast pulsar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
VPNs are allowed on our servers @timid river - we have never disallowed them, they can cause you to run into some issues but we should be able to sort those out fairly quickly if they pop up
oh my bad!
can any mod join "waiting for support"?
just heard alot of people getting falsebanned
oh cool, thanks. Would you be able to help me figure out the best node to connect to for US Main or US Long?
My understanding of that stuff is admittedly not the best. Our network support @wispy loom may be able to assist with this if they are around right now 🙂
hey Luke would you mind joining the call for a sec? i need help
I’m not at home currently, just getting some food. Could maybe help in text though, what’s up?
would you mind if i dm you?
I might be able to help you. Feel free to dm me. If I am not able I will reach out to someone 🙂
hey yo, there's a problem with dude that landed a heli in the gamble area, I could sit in a seat but now I'm totally stuck and can't leave the seat.
I would love a little help ?
i think the easiest way would be to f1 kill, and then run back for the loot, cause no one can loot you in the safezone
gunna try it , thanks.
np
only one person then can gamble too though btw. it's US vanilla main.
it worked! thanks!
why am i banned for playing with hacker when i haven't done it
?banappeal
Hey, @fast pulsar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
im perma banned when my friend got one month and im still banned and i didn't even know i was playing with a hacker if i even played with one i dont even know who was hacking in my team then
then it most likely wassent your first time i guess
Dear administrator, Hello, I am A player in CO series server, my friend used the VPN node used by hackers when playing games with VPN, which led me to be mistaken for hackers and kicked out by the server
My friend loves rust and your server very much, so I ask you to help my friend lift the ban. Thank you
This is my friends Steam account information
https://steamcommunity.com/profiles/76561199069861669/
76561199069861669
?banappeal
Hey, @terse fox
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Dear @terse fox,
your friend has to appeal on his own.
why am i perm banned
He couldn't use discord, so I had to appeal for him
It's not about the discord. You need to appeal over the website.
If i want to report some hacker, i should write it here ?
OK, I see. Thank you
!ticket
Hey, @cold nest
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You can also f7 report them
If you created the ticket ingame there will be no need to wait in here 🙂 Thanks for reporting and have a nice day sir/mam.
thank you, have nice day too.
why am i perma banned????
Hi? What is the ban reason?, Have you appealed?
yes i have appealed and, im perma banned when my friend got one month and im still banned and i didn't even know i was playing with a hacker if i even played with one i dont even know who was hacking in my team then
Ticket
On phone these dont work but i assume he has been answered to
not really
!Ticket
Hey, @steady grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @steady grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I would like to repeat it again. We can not provide you any further information about your ban. If it has been already denied there is nothing much we can do. I am afraid.
Hey, what is the issue there?
i havent gotten an response yet
Report hacker
Hey, @steady grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Feel free to leave your steamid here and it might get looked into, other than that im sorry but you will need to find a new serverto play on
Ingame with /ticket add
Then you will need to wait for one
Cool
1090940997
The 64 variant :)
i dont know what that is
?steamid
Hey, @fast pulsar
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
I deleted the hacker id. Please do not post any possible related steamid that belongs to a hacker. He might be aware then and it will make it harder for the admins to do their job.
76561199051206725
Now you will just have to wait and hope for the best, have a nice day though :)
i tried to link with steam but it wont work
thanks, you to 👍
If you visit rustoria.link does it show that you are in the steamgroup?
nope thats the problem
hmmm try leaving the steamgroup and rejoining it
okay
ur profile needs to be public i think
after that give it a good 10 minutes
Ok


oh 10 min alr
now you better raid them they might have left the doors open
thanks m8
:) if it still isnt working after that let me know
alrgiht
i just joined and got kicked for ban evasion i have no accs thats banned on rustoria and i have played on my acc on rustoria servers for a long time
?appeal
Hey, @compact apex
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Admin time for a short talk? We have a esp clan over here
@wispy loom best admin on here change my mind
If you'd like to report someone please go ingame and use the global chat with the command /ticket add ( message + links ) . If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
already did
The administrators get hundreds of tickets, reports, appeals and other things a day.
It also takes time for the administrators to look into each ticket and do a thorough investigation.
Your ticket will be looked into. Please be patient.
okey thank you

how i can reply to the ticket ?
Everyone at Rustoria is great 
Just make a new ticket it will go to the right place.
just refer to previous ticket number
someone please do my ticket we are getting raided soon and i need to get in
Hello, what do I need to do or where do I need to ask for content creator tag
do you mean a appeal ??
I submitted an appeal that got reviewed. Is there a way I can see their reason for denying my appeal?
no there isnt a way to see the exact reasoning
hello, i keep disconnecting with an error saying "world map mismatch" any ideas how to fix it?
?mapfiles
Hey, @tired hearth
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
everytime i try to link my twitch it just says "something went wrong"
how can i get banned for ban evasion when ive only played rustoria servers on my main and my alt i have only played moose
do you happen to have a ban on ur alt?
yeah, linking twitch is currently broken
5x trio us cat is cheating
?ticket
Hey, @sudden lava
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I need Admin
hello, how do i file an appeal?
?appeal
Hey, @languid mountain
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Not an admin but what do you need help with?
found a hacker
admins please check ticket number 278 ASAP in 5x trio US no BPS
if it got declined they prolly rejected your ban appel
How to buy a vip
?donatelink
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Unfortunately, I can only help you to take the right path.
You might want to visit https://bans.rustoria.co and create a banappeal there.
An admin will take a look at your request then and decide about the banappeal.
Why do you think so?
I was wondering if I could get an earlier unban on rustoria I was playing with a random on Easter morning cause none of my friends were on and he didnt seem too much sus until a couple hours in when bradley got taken down I have 2 accounts adding up to 10k hours of no bans and thousands of hours on rustoria servers with no problems what so ever. Also, have supported the server in buying VIP and treated myself. 🙂
Nuclear long is down btw just so u know if it dosent come on itself
Sorry ThatBoiSam, it might taker a little as admins go row by row on the incoming tickets and appeals.
you're good my gun jus @ me whenever you read that
Eu or US? What is the actual downtime?
eu it just got down
OK, please give it a few minutes to get back online. If it is not online within the next 10 minutes, let me know 🙂
Yea
Can you pop me your steamid, the exact reason and when you have been banned?
I sadly can not promise you anything at all but I'll do my best.
Hello, I tried to login today and I can't, it says "Disconnected: Hacking" but I dint hack at all, probably because I changed my name and put a nickname from someone who hacked before?
?banappeal
Hey, @clear cove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I will shoot you a dm 🙂
@tough bane I tried this link, It says: YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
Is that possible someone got banned with my nickname?
Please wait 10 more minutes. If it is not working then please create one appeal at MUTED and write that this is a banappeal.
ok
what is happening with rustoria long eu is it down or what?
Sorry that we are currently having issues with the server. It is already forwarded. Should be coming up soon.
ah np thought i was the only one happened to me last night but my mate was still able to play
EU Long booting back up
EU Long is currently booting back up. Get ready to reconnect: connect long.rustoria.uk:28015
nuclear ever read that back up there i sent?
I did. But I do not answer everything 🙂
You are chinese?
appeal ban
yo thx for shutting servers down easiest kits of my life
how do I appeal ban
?appeal
Hey, @frail oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @sudden lava
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
?ticket
Hey, @arctic sapphire
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@dark radish yo
!appeal
Hey, @iron plover
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
remove my false mute please tony ma isnt racist just means fuck your mother in chinesse
false muters ! not fair
all i can recommend is making an appeal @ bans.rustoria.co
i need help\
and wait 1-3 days for a 12 hour false mute? come on....
is there any possible way i could get a admin tp to me ingame
for ?
there is a player called rust player 69 that i standing and only i can see
cant be killed and he doesnt move
reconnect and he is gone its there but actualy not realy there
oh alr ill have a pet
yup dont forget to feem m
pet the pet

Hey, @worthy quiver
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
eyiqrtuåopw
can i get help with a cheater
please join support vvc
Hey, @steady grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey there is a l96 skin on the server that looks awesome but i cant find it on google or steam amrket
its a brown skin with deers on it
this one?
the skin is called Hunting Rifle
tysm
np
does anyone have the skin? hehe i want to buy or trade depends how much its worth
!appeal
Hey, @haughty hearth
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
its 1.24e on steam marketplace
fr i cant find it i must be blind
oh thanks so much, forreal this servers support is the best

where are admins
been asking for like 4 days now since hte first server crash to fix trainyard monument fuse switch on US main
@wispy loom
<@&274971100184576010>
could you please refrain from tagging admins
are you serious
yes, but seems like the issue needs to be looked, ill take this forward to the higher ups 🙂
ok
send a ticket ingame thats the best and fastest way to get in contact with a admin @mortal lintel
ive talked to like 3 admins now and they havent done anything lol
help
!report
Hey, @livid rose
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
then F7 report it as its most likely that we arrent able to fix it as its part of a default monument made by facepunch
please do not call out the cheaters name it will make it easier for us to catch them, ill delete the message for now
Hi i have been banned because team max is 3
I was in a team of 3 i was testing the rust+ app on my phone and i didnt know how it was working
did you send this to whoever yet?
yes
whatd they say
haven't gotten an answer yet
I'm 99% sure that the player "fartmaster" is cheating on the 5x US Solo/Duo/Trio server, he is a level 2 steam account w/ a game ban and doubled me from 110 meters.
!ticket
Hey, @simple prairie
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I did that already but it said u can also report in the discord so I did
I also f7'd them
why u cry when get beamed from 100+ meters ?
by a lvl 2 w/ a game ban on record?
100 meters is nothing XD
just kinda suspicious, that's why I want them checked out atleast
how many hours u have ?
XD
I didn't say it was impossible lmao, u guys can't read
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
complaining about what? I said I thought someone was cheating, not that it was 100%. If the staff look and don't think he's cheating that's fine
just super sus and better safe than sorry
You're able to play with a vpn
Also @simple prairie Please report ingame using the /ticket command as we do not take reports in discord
so if i joined rustoria mondays with a vpn i wont get banned?
Correct
there was a kid on the 5x solo/duo/trio witch was cheating and had 40 kill streak xD
shenzy
how do i get dicord kit?
shenzy help us in waiting for support
Cant hop in vc but feel free to dm me
bro ijust got banned from 10x eu for teaming
and ididnt team up with anyone wtf
If you would like to talk about the ban please join Waiting for support
anybody gonna awnser me ?
Yes, there is. What server are you looking to use it on?
Yes, there is /sil on there. You will need to purchase VIP to use it though:
https://donate.rustoria.co/packages.php?game=3&server=9#
I submitted a ticket on your website go check it please.
what if the appeal is rejected ? there are options *?
I JUST GOT BANNED FOR 10 MINUTES FOR TYPING "PAKISTAN" IN CHAT. IS THIS A FUCKING JOKE?!?! ITS LITERALLY THE NAME OF A COUNTRY
woo love being false muted and staff not helping
THERE GOES MY KIT SITTING ON THE ROAD FOR SOME GRUB
