#support

1 messages · Page 1665 of 1

runic axle
#

I do need support waiting on an admin too confirm this because this is a 50/50 chance on something that shouldnt happen

lucid oak
#

Lel

hexed nimbus
regal verge
#

LMFAO

#

LMFAO

lucid oak
#

Ah a inspected element dm nice!

#

real easy...

solid ferry
#

Ah a inspected element dm nice!

hexed nimbus
near halo
#

on the zues 5x i was just in it nows its saying some falied r smthn

near halo
#

no mic

#

its like the 16th time

#

no

#

ive been mighty miked

compact parcel
regal verge
#

i just want to know why im banned

runic axle
#

why is it 50/50

regal verge
#

the base is already cored

runic axle
#

how do yk

regal verge
#

kept logging in and hearing rockets

runic axle
#

lol

compact parcel
runic axle
#

I'm sorry It

regal verge
#

can we know who banned us alreaedy

runic axle
#

It's pixels at the end of the day but that's a stupid rule LOL

#

have a wonderful day tho

regal verge
#

^

compact parcel
compact parcel
runic axle
#

They are banned and gave it to the public I guess raiding them would be fair game but idk its whatever ig.

viral kite
#

Hello can we get more wipe passes for eu main? 🙂

glass carbon
marble mantleBOT
#

Hey, @viral kite

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

glass carbon
#

!vipstock

marble mantleBOT
#

Hey, @glass carbon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

blazing canopy
#

im still fucking banned after the server has wiped even though the ban was just for the wipe

sterile maple
#

Hey, why do I get disconnected (timed out) while in queue ?

fiery stump
#

Hello, I need to restart the Rustoria Eu Main server, the FPS began to drop very much for more than half of the server from 70-90 to 20-40

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<@&274971100184576010>

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pls fix

wispy loom
#

I understand it's happening to you but you don't have metrics of all of the players to determine 50% is having lowered FPS now

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Looking fine as far as I can see

wispy loom
#

Getting timed out once is nothing uncommon but if it's happening regularly let me know so we can look into it

fiery stump
wispy loom
fiery stump
#

I stood in line, went in, nothing changed, left, turned off my computer, let it cool down, went in, and still nothing changes, although everything is fine on other projects

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yesterday when there were more players everything was fine

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I have been playing on this server for a long time and have not experienced problems, but now I am not the only one who has this happen

wispy loom
#

More entities and the a lot of players overtime may cause certain clients to experience FPS drops

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You could dry messing with garbage collection settings in Rust too

#

However let me know if this is still an issue later on

fiery stump
wispy loom
buoyant knot
#

When does 3x no BP us wipe?

#

UK time?

warped lion
#

how to report scripter

glass carbon
marble mantleBOT
#

Hey, @warped lion

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Hey, i need help with my drops. I dont see any in my inventory

#

I do have them in my twitch account

balmy cypress
#

Hopefully you have the correct steam account linked to your twitch

abstract token
vocal nimbus
#

how do i report a hacker?

boreal gazelle
marble mantleBOT
#

Hey, @vocal nimbus

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky walrus
#

is watch tower griefing allowed

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

boreal gazelle
nocturne tundra
#

EU main down?

frail cedar
#

admin??

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we raiding!!!!!!!!!!!!!!!

brave heath
#

nah u got banned potato

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jk

raven mist
#

Looking into main

plucky walrus
#

i made aticket im on 2x vanilla

#

@boreal gazelle check dms

jagged quail
boreal gazelle
near halo
#

<@&874995535881326632> WHEN SERVER GO UP ?

#

man tell me

nocturne tundra
near halo
#

didnt ask loser

raven mist
#

booting up

wispy loom
#

connect main.rustoria.uk:28015

jagged quail
prime rivet
#

!ticket

marble mantleBOT
#

Hey, @prime rivet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@raven mist u loking dm plz?

near halo
#

Looking For a 6 to 8 man To Play A 2x
I have 4.2k hours
-Wipes at 2pm Est
-Decent pop (250)
-US Only
-You Need 2k hours+
-U Need 150M ak spray 175M mp5 spray
-Be Chill
-Be a team player
-15+ (exceptions just dont be a squeaker
-Active
-Have good Game sense
Dm Me if interested

manic yoke
#

is there a way to see the map for the 3x before it wipes?

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<@&874995535881326632> <@&393554009799000064>

cold coyote
#

!appeal

marble mantleBOT
#

Hey, @cold coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cold coyote
#

@tacit horizon

manic yoke
#

is there a way to see the map for the 3x before it wipes?
[11:12 AM]

slow birch
manic yoke
#

k thanks, and its at 3est?

slow birch
vestal mulch
#

skins are aviable in vip passage i only have 2 or 3 skin

slow birch
vestal mulch
#

imin a modded mi purchase de vip one

inland badge
#

hello, where can i ask for an explanation on my ban?

glass carbon
#

Other than that - we do not provide any additional information

inland badge
glass carbon
#

What does it say?

inland badge
#

Basically I got banned for teaming cause an idiot IRL aquintance of mine knew our codes and the r*tard coderaided us and bragged about it. Then we all got banned and he got banned too but his clan members didn't get banned and they took our base.

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I completely understand that while it's not our fault the ban makes sense for us. But why didn't his teammates also get banned? His teammates are some randoms he met on the server that we don't know.

glass carbon
inland badge
#

Is there a way to see who the banning admin was and talk to them?

tacit horizon
#

no i wasant associated with them

inland badge
#

We literally have discord logs and screenshots idiota.

tacit horizon
#

i meant like teaming in the game but ok

glass carbon
tacit horizon
#

alr mb

inland badge
#

Yea they were talking on discord and shit and he told them the codes.

sly carbon
#

admins biased?

glass carbon
tacit horizon
#

i didnt tell no one the codes i can prove it i just told them i think i know their code but never told them the code

sly carbon
#

i got muted for 6 hours for that

glass carbon
sly carbon
#

xd i dont care?

glass carbon
#

Why are you here then...? 🙂

sly carbon
#

idk

inland badge
#

@glass carbon can you like check the server logs or something and see what team he was in before he got banned?

tacit horizon
#

plm

river stump
#

how do i add message to a ticket ingame?

sly carbon
#

put the link back up

glass carbon
sly carbon
#

thanks

glass carbon
glass carbon
tacit horizon
#

u can unban them as they had nothing do with it and keep my banned cause at this point i dont give a shit

glass carbon
#

Without the brackets and the quotation marks

river stump
#

but it opens another ticket?

glass carbon
#

Have you made one already? You wish to add more information?

river stump
#

yes

glass carbon
#

Yup, make another one and add something like "Follow up on my previous ticket"

glass carbon
sly carbon
#

lilico isnt child slavery illegal ?

tacit horizon
#

not rly think they are my friends anymore but whatever

mossy geode
#

i m not ur frend xd

glass carbon
hushed lance
#

Po have wallhack

marble sundial
#

I want to know which of your servers have the Easter event

idle rampart
#

where i can buy vip

#

i can buy vip for week ???

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out of stock wipe vip can you guys fill it again

waxen dragon
#

how can i get the kits

pseudo bear
waxen dragon
tacit horizon
#

how long does it take to respond to unban requests

pseudo bear
tacit horizon
#

ok

near halo
#

how can i appel my ban?

pseudo bear
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pseudo bear
#

If you follow the links above you can appeal your ban mate :)

near halo
#

ok thanks

tacit horizon
#

no were in the rules said u get banned for code raiding :/

idle rampart
#

why i get muted in the chat

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i just said i am from pakistan i got banned what man >>??

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i cant even say where i am from ???

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<@&274971100184576010>

pseudo bear
#

the reason is because there is a word inside of what you said which is used as a slur

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you can appeal your mute below

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?appeal

marble mantleBOT
#

Hey, @pseudo bear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pseudo bear
idle rampart
#

where is the slur

toxic shard
pseudo bear
#

"Paki"
It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:

"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."

Hopefully this clears the confusion up.

near halo
#

when does us 3x no bps wipe

idle rampart
#

i said pakistan not -p-aki

pseudo bear
toxic shard
#

people have quite some imagination ingame

pseudo bear
idle rampart
#

kk

toxic shard
#

at the end the issue is that there is like 0.01% of the player that say Pakistan legitimately in the chat

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(and even with this % I think i'm generous)

clear estuary
#

Disconnected: Come to discord.gg / rustoria - Nat

What does nat mean

pseudo bear
#

Nat is an admins name, wait patiently for them

clear estuary
#

how would they know its me tho, im not linked in any way

idle rampart
glass carbon
clear estuary
#

oh hi @compact parcel! Do you wanna script check me or something? im beamer9000

toxic shard
#

we don't have much choice than to mute for it

idle rampart
#

so i will get unmuted soon ??

dusty solstice
#

serevr wont let me place a wall on my base , idk why as its not in an absurd place and the warning message is "too close to monument" which is not true as i can build closer to the monument , any ideas why?

idle rampart
#

i need to start asking for free bases when you unmute me

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xD

toxic shard
idle rampart
#

hahahah i am always ready

clear estuary
#

@glass carbon is there a way to create a ticket or something?

glass carbon
clear estuary
#

Hm alright, hope he sees my dms cuz my group is playing rn

tacit horizon
#

it takes the same time to respond to my unban request as to get unbanned for doing the time

waxen briar
#

Who do i message for a ticket?

clear estuary
glass carbon
waxen briar
#

I got banned before even joining the server haha

glass carbon
waxen briar
#

Yes!

tacit horizon
#

i got banned for a code raid

glass carbon
waxen briar
#

Thank you so much!

glass carbon
#

Maybe for teaming, and then yes, that's likely

near halo
tacit horizon
#

how is that teaming when the ppl i was code raiding were offline

near halo
#

what is "teaming"

glass carbon
#

If you authorized on a door codelock that (including you) exceeded the allowed team limit, you would indeed be banned, along with the other players who are authorized on that lock

waxen briar
#

How long does appeals take?

glass carbon
near halo
#

thx

tacit horizon
#

it didnt say that in the rules tho

glass carbon
glass carbon
waxen briar
#

Ok sweet thank you Lilico

tacit horizon
#

5x us trio

glass carbon
tacit horizon
#

i used to know those ppl and they used the same code for 1 year

#

it didnt say in the rules that i cannot code raid

frigid anchor
#

where do i go for discord auth?

glass carbon
#

This is literally the way to enforce this rule, aside from other methods:)

glass carbon
#

Check your roles

frigid anchor
#

yea i see that now

#

i left this server a long while ago and im back for a wipe or two

tacit horizon
#

yes i understand its like a script who bans u but wouldnt it make more sense if they atleast reply faster if u were banned by a bot

glass carbon
tacit horizon
#

nope every wipe we fight u can even check we always fight and the base was sealed off and my team8s raided it so how would that be a bypass??

glass carbon
#

If you haven't done so already

tacit horizon
#

i had not in much detail but they can check as much as they want everywipe we fought

near halo
#

where do i report a cheater

tacit horizon
#

i noticed that they used the same code and i took advantage of it

tacit horizon
glass carbon
#

They always thoroughly check every single appeal, that's why the response times could be seen as "too long". You'd want the most accurate and fair assessment, and they do try to give players the benefit of doubt

#

so bear with us:)

glass carbon
#

./ticket add player x is cheating

tacit horizon
#

or f7 to report

glass carbon
#

like so^

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F7 goes to EAC and Facepunch, not to our admins

tacit horizon
#

still reports the player

glass carbon
#

Deleting this from here, because these channels are potentially monitored by cheaters who would toggle off when they see themselves being suspected, which in turn would make our admins job more difficult

tacit horizon
#

ill wait but hopefully not much longer as i want to keep playing

tacit horizon
#

thx

#

they send u a message pm right?

glass carbon
#

Alternatively, you can just revisit the appeal link

tacit horizon
#

yes i logged them in

glass carbon
#

A bot will message you with the response then

tacit horizon
#

alr thx

near halo
#

oi

#

yo can i get unbanned or something, ive been wrongfully banned for the past idk 3 months for cheating with a bow?????????????????

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never got to speak with the admin that banned me and also

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when i did speak with a admin and i asked why i got banned they said she couldnt tell me

glass carbon
near halo
#

sounds like a bunch of fucking bull shit,

#

aight bro this is my 4th time aight

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dont really care if i dont get unbanned at this point i play rusticated

glass carbon
near halo
#

yeah you cant even tell me the reason

glass carbon
#

Anything other than that reason - would be classified as "additional information", that we do not disclose

near halo
#

i cant connect my account because of the use of fraudulent activity

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bc like i use daddies cc a lil too much ya know

ripe inlet
#

help the server went down for a second and i got a temporary ban

near halo
#

can i give Steam id or some

glass carbon
#

Not something I can do anything about:) But sure, feel free to leave it here. I'm not an admin myself, but if one sees it, he might check that for you

near halo
#

bro why the fuck would they put the easter hat back in the fucking shop

glass carbon
ripe inlet
#

oh

glass carbon
#

It has to do with the stability of your connection

#

In most cases

glass carbon
marble mantleBOT
near halo
#

ok here ill leave my steam id of my alt rust account

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i got 2 so i can gamble da skins

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but ended up getting fraud banned on both bc of the use of daddies cc

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jk i lost 50$ gambling took it back

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ok let me get it homie

#

2,048 hrs on record
Currently In-Game

#

yo i cant login because im fraud banned brah

glass carbon
#

Well if you got your account fraud banned, wouldn't that mean that it's irrelevant whether you're unbanned on Rustoria or not on this account?

#

As you wouldn't be able to use it either way

near halo
#

no i can use it, just cant purchase anything

glass carbon
#

Can you try connecting to a server then?

near halo
#

yeah

#

my username is ball mangaler

glass carbon
#

No need for an admin then, your ban reason will display once you do that, as I said previously:)

near halo
#

this is the friend code, yeah i got banned for hacking, 398315072

glass carbon
#

Well, that's the reason then

near halo
#

i legit have 3 clips of me on the server of me pvp you want to see bro

glass carbon
near halo
#

thanks for your time cuh, i guess i wont get unbanned

#

just want to say that your admin banned my friend too for cheating and he got unbanned a couple of days later but i guess i dont.

boreal gazelle
near halo
#

i made one before my 2nd acount got flagged

#

and never receive a unban

boreal gazelle
#

and your appeal was denied?

near halo
#

yes someone joined the call and said my ban was justified and never even told me why i was banned. and the funny part is IM NOT EVEN FUCKING CHEATING so how is my banned justified.

#

man fuck you guys im done, have a good day

boreal gazelle
near halo
#

you'd think that a cheater would acknowledge that he got caught and will go on to another account, im not cheating ive been asking for a unban for the past 4 months and never got one

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dont get to play with the boys because of it

near halo
#

ok 1 sec

#

banned from my 2nd

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i mean look at the acc's

#

i had big grin and shit at one point

mint arch
#

!steamid

marble mantleBOT
near halo
#

btw the profile one the 1st is my drawing, future nft creator

tardy path
#

where are the eggs for easter event?

near halo
#

they spawn in brah

tacit horizon
#

Been 2 h and still no reply :((

tardy path
#

I WNNA DO EGG HUNT~!!!!!!!!!!!!!!!!!!!!!!

frigid anchor
#

is there a list of ingame rules some where?

glass carbon
#

In-game

mystic rover
#

Im waiting for support

glass carbon
mystic rover
#

can anyone help me in support

boreal gazelle
mystic rover
#

Hello i have recntly been banned

tardy path
#

of course help other but not the egg event

boreal gazelle
#

Have you made an appeal?

mystic rover
#

how

boreal gazelle
boreal gazelle
marble mantleBOT
#

Hey, @mystic rover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tardy path
#

main

boreal gazelle
tardy path
#

us

golden mulch
#

when vip will be restocked on vanilla eu long?

boreal gazelle
golden mulch
#

oh, ok. that's pretty bad 😄

near halo
#

Rustoria eu main using bug small oil rig any admin help me ? I have record

mystic rover
#

i have sent in my apeal

boreal gazelle
boreal gazelle
mystic rover
#

now i just wait???

tacit horizon
#

yup

#

just like me and probably the 100 more

mystic rover
#

If ive been gamebanned 6 months ago but stopeed cheating will u think they will unabnn me

#

they can even script check me

tardy path
#

nope

#

if u ever cheated, you are forever a cheater

mystic rover
#

i dont think thats true

boreal gazelle
mystic rover
#

that was my only unbanned acount

#

correction banned acount

boreal gazelle
mystic rover
#

then i should be unbanned

#

thank you very much peedudu

quasi umbra
#

vpn whitelist?

mystic rover
#

how do they contact me?

tacit horizon
#

any proper atmin i can talk to about my ban

boreal gazelle
boreal gazelle
# mystic rover how do they contact me?

if your current discord is linked to the banned account then you should receive a dm from a bot if this discord is linked to the old gamebanned account then youll need to revisit the website

boreal gazelle
tardy path
#

#WE WANT EGGS!!

clear estuary
#

@compact parcel

thin hedge
#

Why ban?!!!

toxic shard
tacit horizon
#

marc can you help me ?

clear estuary
tardy path
#

#WE WANT EGGS!!

toxic shard
tacit horizon
#

i got banned for code raiding on 5x trio us

toxic shard
marble mantleBOT
#

Hey, @tacit horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thin hedge
#

@toxic shard and how did you get infected that he is a cheater? Teams are where F8 F9 water

tacit horizon
#

i did but no respons in 3 hours

thin hedge
#

!appeal

marble mantleBOT
#

Hey, @thin hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thin hedge
#

@toxic shard ? what do you say to this?) or you did not know about these binds to wait for the commands

#

Ignore?)

merry spade
#

сука the killing field of the clan we were banned from the server

#

HELLO

#

HELLO IM FRENDLY NXUI WHY Y NAB MY TEMM

toxic shard
merry spade
#

8 9 bind and killing clan

thin hedge
#

"bind 8 water.quality -1"
"bind 9 water.quality 2"

frigid anchor
#

where can i send clips to report someone?

thin hedge
#

Теперь понимаешь?0 Что наш человек убил его через эти бинды, они не запрещены не где. А то что клан нытик или очередной ютубер, другие не должны страдать из-за того что он слабый

toxic shard
marble mantleBOT
#

Hey, @thin hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

toxic shard
#

put all the info in the appeal, including your previous accounts

thin hedge
#

We filed an appeal

regal verge
#

why did i get banned

#

so dumb

merry spade
#

why did i get banned

regal verge
#

ok?

thin hedge
#

Почему подавать апелляцию, а для чего вы тогда тут нужны?) Так просто для красоты, или забанили потому что мы русские, и сейчас к русским относятся предвзято

#

Why file an appeal, and why are you needed here then?) So just for beauty, or banned because we are Russians, and now Russians are biased

lament rose
#

thats actually exactly why

toxic shard
#

Going on this path won't lead you anywhere

glass carbon
#

Это организационный метод для удобного и систематизированного обращения игроков по поводу их бана

regal verge
#

is any <@&274971100184576010> aloud to give out a full detail on a ban

regal verge
#

why?

north crest
#

In accordance with EAC and FacePunch guidelines we will never share proof with a player.

regal verge
#

really

#

even if one of u are the ones that banned us

regal verge
#

like what if you’re not eac or face punch banned

#

like what if ur just banned on rustoria

north crest
#

thats what I'm saying

#

they have guidlines

#

we follow them

regal verge
#

lmfao that’s crazy

north crest
#

It's pretty standard

potent holly
#

wait so if you guys ban one of us you cant show us the proof?

regal verge
#

not really i mean i get that y’all have to follow the rules but if we get false banned

north crest
#

If you were banned, there was enough evidence to do so. Thats not something that is done lightly

potent holly
#

^^^^

regal verge
#

then what?

marble mantleBOT
#

Hey, @north crest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

regal verge
#

don’t send that shit

potent holly
#

Damn lol

north crest
#

Appeal or dont. But your ban is not reviewed unless appealed

regal verge
#

i already sent one

#

but

#

the rules are pretty standard but u guys are doing the banning it’s not a eac or face punch ban at this point it’s just the admins banning people

mellow tundra
#

Okay?

#

We have rules, we ban when people break them

potent holly
#

Pain what did you even get banned for

mellow tundra
potent holly
#

alr

near halo
#

/auth is working but doesnt give me access to /s

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

near halo
#

ive done this

#

what the booti s saying

cunning carbon
#

yo, theres a cheater in eu main (probably aimlock), called hen

acoustic dust
#

boys why is there no easter eggs

marble mantleBOT
#

Hey, @cunning carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal verge
#

how i got banned is by someone else giving information out and the admins believing it

toxic shard
#

Looks like you have keyboard issue now

regal verge
#

no like actually

toxic shard
#

We don't trust external proof, all ban are based on information that we are able to validate ourself

regal verge
#

now ur lying

toxic shard
#

On what do you base this statement ?

regal verge
#

that u guys ban account from just thinking there cheating or doing something wrong

toxic shard
#

Same question for this : on what do you base this statement ?

mellow tundra
#

You have no idea what goes on internally, and just assume you are banned because we feel like it

regal verge
#

no seriously i do because how i got banned was false

twilit stump
#

i tried appealing they had no mercy, so this rustoria twitch drop finna hit different

toxic shard
#

Hum then if I understand correctly : you arguing on your ban is the foundation of the statements you did previously ?

regal verge
#

no

clear estuary
#

@toxic shard like what does it mean if an admin kick bans you for the reason "come discord"

toxic shard
toxic shard
# regal verge no

Then on what do you base your statements that we don't do our job correctly ?

regal verge
#

give me a second

twilit stump
#

why dont we see why we got banned for? privacy reasons?

toxic shard
twilit stump
#

i never got to sees it

#

rip

boreal gazelle
dusty belfry
#

Is it possible to be unbanned after getting a 3 day EAC ban?

toxic shard
twilit stump
#

oh you're right "hacking" but i believe i was falsely banned...wait is that possible?

marble mantleBOT
#

Hey, @dusty belfry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

toxic shard
#

yes

clear estuary
#

happened to me before

dusty belfry
dusty belfry
clear estuary
#

ig but might not be enough

#

i was on ukn on a 10hr account but happily i recorded it and they unbanned me

dusty belfry
#

If youre cheating they will make the 3 days eac ban perm, right?

toxic shard
clear estuary
#

3 day ban is temporary cuz the game detected too many hits and shit for a new account

twilit stump
#

now is it across all rustoria servers or just that one im banned for?

clear estuary
#

it can happen for being too good or cheating

twilit stump
oak holly
#

@dusty belfry i Think i you make an apeal they would look into the case

clear estuary
#

if you were cheating and your cheat ends up being detected you will get banned after the 3 days ye

oak holly
#

Then he wasnt cheating sp hes clean

#

Just unban him🤡🤡

clear estuary
#

still he could cheat and get 3 day banned xd

dusty belfry
oak holly
#

Yes but if he was cheating he would get banned afterwards wich he didnt

clear estuary
#

the cheat didnt get detected

oak holly
#

What cheat

clear estuary
#

or its just a simple undetected script xd

oak holly
#

Hes not cheating just better

clear estuary
#

the 3 day ban aftermath isnt conclusive

#

he can clip his gameplay, just enable shadowplay for 5 min

dusty belfry
#

If you were to use a script and get a 3 day eac ban, they will look into your accuracy also with the spray

boreal gazelle
#

Please take this to #general @oak holly @clear estuary @dusty belfry

clear estuary
#

and clip when u get banned

toxic shard
dusty belfry
clear estuary
boreal gazelle
brisk dawn
#

'is there an admin on?

twilit stump
#

@toxic shard what you do? you unbanned me?

boreal gazelle
toxic shard
twilit stump
oak holly
twilit stump
#

kinda sounds like a 50 50 but some better than none

boreal gazelle
oak holly
#

Yeah but if hes still banned on rustoria but not gamebanned?

#

Then he needs to make an appeal right?

boreal gazelle
oak holly
#

Okay

shell island
#

!ticket

marble mantleBOT
#

Hey, @shell island

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber cosmos
#

when egg 😳

near halo
#

!REPORT

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dawn roost
#

!appeal

marble mantleBOT
#

Hey, @dawn roost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

/TICKET

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis breach
#

i Need admin right now!

#

<@&274971100184576010>

toxic shard
#

What's the vital emergency ?

lapis breach
#

Hard core cheater not hiding

toxic shard
marble mantleBOT
#

Hey, @lapis breach

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lapis breach
#

i did but i have proof i need to show

toxic shard
#

Then create a new ticket added the proof to it

dawn roost
#

can yall appeal my ban please its not my fault my steam is shrimpypp

lapis breach
cunning snow
#

I’m waiting in a queue when I was charged for VIP, please fix now

toxic shard
#

Upload it to youtube or any adapted platform

lapis breach
#

and i am here helping u to get your server fixed and u are too lazy to come in call to check

near halo
#

true

toxic shard
#

Also the bug you are reporting has already been fixed

haughty sail
#

/auth

marble mantleBOT
#

Hey, @haughty sail

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

cunning snow
#

[BigV] 50Cent. I would attach documents but I can’t send images, but I am looking at my receipt from April 5th. Clearly states I have VIP on US Long from April 5th to May 5th

lapis breach
#

thanks

stone tide
#

/auth

marble mantleBOT
#

Hey, @stone tide

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

near halo
#

unreal from admins feels like they forget we pay 10 dollars a month for quality servers

lapis breach
#

but still, this cheater needs to be banned

toxic shard
#

(well at least I think so I know an admin looked at it)

spring canyon
#

does rustoria need admins

toxic shard
sturdy grotto
#

we need more que skips for us long

dawn roost
#

bro unban me

#

this dude added more people to the team

cunning snow
#

how long until my VIP works yall expect? i havent played since wipe but still if im paying id like for it to work when i want to haha. thanks for the help

brisk dawn
#

is there any tech support online

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

regal verge
#

ban appeal

#

link?

lament rose
#

what happened to easter eggs

near halo
#

admins

#

i am in call with cheater discord name is andy he is flexing cheats we have already done ticket can u pls look at it

#

On rustoria eu main

#

your biggest server has a blatant on it look into it pls

sharp mesa
#

no clue where to go but yall have some of the drops. i have every single one except the sar?

#

and the sar says it's not on the list of rewards but in game it says its a reward

worldly rune
#

/ticket

marble mantleBOT
#

Hey, @worldly rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen fern
#

/ticket

marble mantleBOT
#

Hey, @keen fern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

keen fern
#

<@&274980199668645888> how can i report on discord ?

abstract token
#

./ticket in game

keen fern
#

can i use disc ?

abstract token
#

No sorry

keen fern
#

@abstract token is it possible that it was a lag server?

wraith dock
abstract token
#

I mean I have seen the clip and for me it sounds like the guy who killed you was behind you

keen fern
#

k

abstract token
#

and then there is the usual bug in rust were the sound gets glitched / it lags a bit when you die

#

for me personally doesnt look like a cheater but feel free to use ./ticket in game and the admins will have a look at it as soon as possible

timber shuttle
#

just died to guys glitching under a rock 😩

#

w

hexed nimbus
#

This is a ingame command

golden aspen
#

hey, can i speak to an admin? I recently got back into rust after getting banned maybe 2-3 years ago for some dumb mistakes (cheating), would i even be able to get a unban at all?

marble mantleBOT
#

Hey, @golden aspen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

carmine garnet
#

why is the 2x so laggy

violet flax
#

hello, on 3x EU server is a bug in a ground. Players can get under the gap and shoot from it. They even blocked the enterance and they are just camping from there. Can you please do something with that.

carmine garnet
#

if i go on anyother server is isnt laggy it is only the 2x

#

please fix it

hexed nimbus
hexed nimbus
carmine garnet
#

yes

#

my friend is

#

also i get behind cover and they can still shoot me

hexed nimbus
#

Please use /ticket add ( what is wrong here ) and a admin will look into it.

#

It’s a ingame chat command

carmine garnet
#

ok

#

thanks

tiny vessel
#

Hello, I have been banned for several months, when I went to the website to check if I could appeal the ban it says it is final. I got banned for joining a team of randoms for 30 minutes, one of them putting a swastika on a sign, and I did not leave the team when I logged off and got falsely banned. Is there any way I can appeal this again so that I can play the servers.

sturdy grotto
#

bro can no one extend us long que

final vine
#

i just got banned

candid marlin
#

Admins Vexafy and a.bk
got banned

abstract token
final vine
#

yea

candid marlin
near halo
#

!DMG Can you pull me into

hexed nimbus
near halo
#

k

hexed nimbus
near halo
#

2 different Povs

#

same player killed all of us on rig 100% cheating pls look into it

#

?

hexed nimbus
#

please report in the correct way please

#

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

near halo
#

youre so sad man

#

your life must be miserable

#

go outside get some fresh air instead of 24/7 watching chat like a 9 year old virgin

#

pls get some help

junior wing
#

mod how should i write a ticket?

near halo
#

this u

thorn herald
#

lol

hexed nimbus
# near halo your life must be miserable

why is that you just openly post clips what you expect the can see this 2 you think the will keep there shit on if the see the get reported admins go on the server check and the cant find anything and then you come back here to tell us we dont do our jobs correctly please use the provide format

near halo
#

i called him and he was trolling about it stfu if u dont know context

#

they didnt check bc he is clearly cheating

#

his name is f7 me he told me he was cheating in call admins clearly have autism if they cant figure it out ffs

near halo
hexed nimbus
dense nest
#

gu

#

hi how i can buy vip for skin in ukn

hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

vocal rain
#

My friend got banned from the server for cheating months ago on a totally different server. I’m very bummed is there anyway I can get him unbanned. If I have to ban me and unban him. There the only ones I got

hexed nimbus
vocal rain
#

Yes EU 10x

hexed nimbus
#

Did he make a appeal

vocal rain
#

Y’all banned him for 6 months. For cheating 168 days ago

#

Yes he did already a while ago

hexed nimbus
#

Did it get denied ?

vocal rain
#

Idk all he said is he got banned for 6 months for cheating on a whole different server

hexed nimbus
#

Was it a gameban or just server ban cause we don’t ban on other servers then Rustoria

mental nest
#

rustoria eu main all chat

spøgbæst: go die irl already

vocal rain
#

Mighty mike I know that but he got banned from this EU 10x for cheating months ago on a different server

hexed nimbus
gleaming cloud
#

Which rustoria servers are biweekly or weekly?

hexed nimbus
gleaming cloud
#

Thank you

hexed nimbus
hexed nimbus
vocal rain
#

@hexed nimbus the other server is a server you don’t own but you guys banned him from ur servers for cheating in the past

#

Trying to find the right words to put this

hexed nimbus
#

Do you have his steam Id

vocal rain
#

Because he wanted to learn how to play fairly

#

One moment Mike.

hexed nimbus
#

Bit late if you ask me but that’s my opinion

loud ibex
#

Yo, i just got game banned on my main account for ban evasion. Ive had this issue before on servers like stevious and vital but eventually got white listed on all off them. Steam id 76561199063031502

vocal rain
#

That’s what happened to my friend

near halo
#

how do i fix this

hexed nimbus
#

If you are gamebanned you need to appeal at eac we can’t help you with that

loud ibex
#

im not gamebanned

#

im banned from ur servers for ban evasion

hexed nimbus
#

You just said gamebanned

loud ibex
#

my bad

silk bough
#

mighty mike

loud ibex
#

i meant from the servers

silk bough
#

i have found a racist

hexed nimbus
marble mantleBOT
#

Hey, @loud ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

silk bough
#

and have a clip any way to get him banned?

hexed nimbus
#

That would be a mute. Dm me a screenshot please I’ll have it checked. Also include server name. Ty

silk bough
#

ok ill dm you clip if that works

#

its voice

hexed nimbus
#

Rather have a screenshot of the message and the server name so I can do it right away

#

Ah. Sorry we can not do anything about that I’m afraid as we can’t monitor it

silk bough
#

ok well i sent it just in case

#

but if you cant do nothing its fine

hexed nimbus
#

Still can’t do anything about it other then advise you to mute the specific player using the ingame mute option or totally turn of voices in settings

#

Reason for this is that there is no voice logs and in a clip it can be anybody saying it. I hope you understand

silk bough
#

i get it

near halo
#

how do i fix this

toxic shard
#

To remove the 4 red dots in the middle of your screen you can uninstall your crosshair

near halo
#

no the black thing on my screen

toxic shard
#

for the sky, you will need to reboot your game at least and possibly check your files

near halo
#

i tried restarting didnt do anything

calm sand
mental nest
#

Am I able to check my current tickets from the website / discord or from the game only?

mental nest
toxic shard
# clear estuary is the xhair not allowed?

That's not something we can respond, in theory any third party program is forbid by facepunch TOS but at the same time they "allow" the crosshairs while saying that you need to check with EAC for each program individually as they might contain additional features that could be detected as cheats

near halo
#

Main is down

toxic shard
#

which one ?

near halo
#

All servers are dodwn

hybrid sage
#

dude not again...

severe carbon
#

rustoria US 3x no bps just crashed?

hybrid sage
#

ALl rustoria just crashed..

azure linden
#

US Main Crashed

near halo
#

y the zues server vrash?

hybrid sage
#

the second I Get off work, servers crash.. just my luck

azure linden
near halo
#

ye\

limber edge
#

2nd time today it happens

#

i just waited a queue and here we go again

woven imp
#

How to open ticket?

mental nest
manic ether
#

1 hour trying to get in and server crashes 😄

mellow tundra
#

We're aware of the ongoing issues affecting several of our NA servers, and are actively working on fixing it.

weak blade
#

ETA?

burnt delta
#

whats happening

#

is liek oil gonna respawn

near halo
#

no bps 5x crashed and I lost an inven of shit bc I was in a mini do u guys do rollbacks

mellow tundra
south totem
#

hey what happened to rustoria us main???

burnt delta
#

because i dced on it with my full team

ripe inlet
#

2x vanilla crashed

quasi geyser
#

General got toxic

woven imp
#

dude been farming for 2 hours on water what you mean

strange crystal
spice wadi
#

MAN WTF IS THID

empty arrow
#

are u guys gonna give the loot back that everyone lost

tough yarrow
deep shadow
#

all us servers gone

knotty crest
#

another rollback????????????

spring axle
#

WE LOST 1K SCRAP ON A BOAT YOU FUCKING MORONS

tribal kiln
#

the server is down do i get my loot back

near halo
#

@here

deep shadow
#

theyll probably rollback like 10 mins

woven imp
#

dude been farming for 2 hours on water what you mean it lagged and prob will drown

near halo
#

gonna wake up and some naked is rolling away in my mini

violet musk
fluid wyvern
#

What happened to rust us 2x?

mellow tundra
#

Hello, we're currently working on the connection issues

deep shadow
#

the mini will be broken

tribal kiln
#

the server is down

near halo
copper tree
#

just go watch twitch rivals for 30mins

verbal charm
#

WHAT THE FUCK IS HAPPENING I AM GOING TO CHARGEBACK MY VIP

fierce slate
#

stfu aden

mellow tundra
#

We're VERY sorry for the inconvencie, but we are working our hardest to get everything up and running again

near halo
#

TIME TO CHARGEBACK

tribal kiln
#

aden do we get our loot back ?

woven imp
#

dude been farming for 2 hours on water what you mean it lagged and prob will drown

near halo
#

itd also be funny bc a massive clan used like 125 rockets during the time

spring axle
#

CRINGE! I AM GOING TO PUT A GUN IN MY MOUTH!

mellow tundra
#

Thanks for your patience whilst we fix things!

fierce slate
#

fix ur server dumbass

tribal kiln
#

since its the servers fault?

near halo
#

bro @north cairn YOURE NOT FUNNY

hexed nimbus
fierce slate
mellow tundra
fallow pollen
#

CAN WE GET EASTER EVENT???

woven imp
#

dude been farming for 2 hours on water what you mean it lagged and prob will drown

verbal charm
#

I AM NOT PATIENT

fallow pollen
#

WHERE IS THE EASTER EVENT HUH

spring axle
#

WHERE ARE THE EASTER EGGS?

fierce slate
empty arrow
#

how are u gonna tell me its fair i lsot all my loot to a naked

woven imp
# mellow tundra lol

dude been farming for 2 hours on water what you mean it lagged and prob will drown please what we do

verbal charm
tough yarrow
#

@fierce slate There are certain people that can sort it and they are doing it now. We have been assigned to let you guys know

fallow pollen
#

ADD THE EASTER EVENT RN

near halo
#

so uh gg

tribal kiln
#

idk if u know the servers are down

near halo
#

BROI HURRY UOP MAN JIT GOTTA RUST ASF NO KIZZY

mellow tundra
#

We're working on things as I speak, thanks for your patience!

fallow pollen
#

IM GOING TO NEED THE EASTER EVEN RN

violet musk
hybrid sage
#

asius my base is wide ass open rofl

near halo
#

MOVING TO RUSTAFIED US LOW POP EVERYONE HOP ON

near halo
woven imp
#

pls kill me my scrap

near halo
#

ITS UP GET IN NOW

near halo
#

ROLLNACL

fierce slate
near halo
#

ROLLBACK UR SERVERS

spark haven
#

Is the server down?

woven imp
#

Rollback

copper tree
#

its up

strange crystal
fallow pollen
#

WHERE IS THE SO ON CALLED EASTER

fluid wyvern
#

bro

mellow tundra
#

We're currently working on fixing the connection issues with our US Servers

#

Thanks for your patience, we're sorry for the inconvenience!

near halo
#

ADEN REQUES A FKIN ROLLBACK

deep shadow
#

will there be rollback?

strange crystal
south totem
#

tf is a roll back

copper tree
#

!vote skip rollback

hybrid sage
#

dudes gonna get banned right when they come back up watch rofl

deep shadow
#

they didnt rollback

woven imp
#

remove queue

near halo
#

ROLLBACK OMFG

deep shadow
#

i die to wolf wtf is this

tribal kiln
#

aden our scrapy got fucked while flying we have proof can we get another one

spice wadi
#

BRO DO A FUCKING ROLLBACK WAHT A IS THIS

near halo
#

I WAS IN A FKIN MINI WHEN UR SERVERS CRASHED

mellow tundra
#

We're still working on these issues, thank you all for your patience!

near halo
#

WITH LIKE 90% OF MY BUILDING MATS FOR ANOTHER BASE roll back bruh

deep shadow
#

ROLLBACKKKKK

spice wadi
#

YOU HAVE A EVENT OF YOUR FUCKING SV AND THEN IT CRASH PATETIC

humble venture
#

haha fuckin idiots

near halo
#

ROLL BACK MF oml

humble venture
#

stay mad trash players

mellow tundra
#

We're actively working on this, thanks for your patience everyone!

near halo
#

I joined and just fel from the sku

#

ADEN NOONE GONNA BE PATIENT ROLLBACK

rigid bear
#

i lost my full ak and rockets me and me team gonna to raid what is this?

mellow tundra
rigid bear
#

in rustoria us 2x

chilly cloak
humble venture
#

it’s a sign from god telling you to lose weight

woven imp
#

that I been farming for two hours

mellow tundra
near halo
#

PBr they just saying fuck off

humble venture
#

As they should

mellow tundra
#

You wouldn't have lost 2h of progresss from ~3-4mins of downtime

chilly cloak
#

come back please

rigid bear
#

rollback 20 minuts

near halo
#

aden he wouldve drowned.

signal nova
woven imp
chilly cloak
#

Rollback 30 minutes

strange crystal
signal nova
strange crystal
#

meant notaps

south totem
#

wtf is a roll back

mellow tundra
#

Still looking into these network issues guys, thanks for your patience!

signal nova
#

you guys are awesome @mellow tundra such fast support

mellow tundra
strange crystal
#

glhf ig

near halo
#

aden

#

did bags clear leike bodybags.. ?

south totem
#

wait i thought it was a connection issue?

#

did everything literally wipe?

rancid gulch
#

@mellow tundra when i load in it just says "take a break"

#

how do i check how long im actually banned for

spice wadi
mellow tundra
rancid gulch
#

it doesnt

mellow tundra
mellow tundra
south totem
#

bruh what is happening right now is every us server gone

#

like the progress is gone

rancid gulch
#

76561199034596791

hexed nimbus
south totem
#

ok thats all im worried ab

#

lol idrc if i lost all my farming shit i want to do more eco raiding with my flame thrower

hexed nimbus
#

Maybe a few min of progress but that’s it

mellow tundra
rancid gulch
#

is there a way i can appeal it

#

if ive already appealed from a perm to a 1 month?

mellow tundra
#

if your appeal was responded to its our final decision

clear estuary
#

@compact parcel go online bro

south totem
#

finally

#

its back online

restive ether
autumn zenith
#

1 month ago, my team cheated, I got banned, I logged in from my new account, I got banned again, can you help me?

rancid gulch
#

toxicity

#

@restive ether

restive ether
#

what were u saying

rancid gulch
#

hmm ion remember its been like 2 weeks

restive ether
#

defo the n word

autumn zenith
#

<@&274971100184576010>

toxic shard
#

Why would you use a new account ?

toxic shard
# autumn zenith <@&274971100184576010>

if you whish to play on our server you would need to appeal your ban on your old account, if the ban is permanent then it's over, creating a new account is not the solution

autumn zenith
#

how do i appeal?

toxic shard
marble mantleBOT
#

Hey, @autumn zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

autumn zenith
#

@toxic shard i sent

cunning snow
#

Hello, i would like to speak with someone as to why i dont have VIP on Rustoria US Long, even though I have an invoice from last week saying otherwise

cunning snow
#

payment support doesnt do shit, it clearly says in payment support that it only has to do with payments and whatnot, not premium features

#

"You have VIP issues with a payment/donation or a permissions issue.
• NOT ANY SORT OF PREMIUM SUPPORT, ONLY FOR PAYMENT ISSUES"

#

i already paid, so no issue there

toxic shard
#

Vip not being applied is a permission issue

cunning snow
#

gotcha

#

what happened w last one then lol?

autumn zenith
#

@toxic shard my new team is in the game now can you help me

toxic shard
cunning snow
#

i created one earlier today, and i got a message in discord saying it was dismissed or something

#

said something about transcript that i clicked

toxic shard
#

You should have a DM from the ticket bot with the transcription

cunning snow
#

yeah i see that

autumn zenith
#

please can you help me now?

toxic shard
#

please refer to the ticket channel and provide the requested information

cunning snow
#

apologies

toxic shard
#

All good 🙂

autumn zenith
#

How long do I get banned for cheating on my team?

near halo
#

i boosted the server

#

i still have don't have the kit tho

#

can i be unbanned

toxic shard
cunning snow
#

all i have to do is fill in the information in the text bar in the ticket section correct

hexed nimbus
near halo
#

yes

cunning snow
#

i dont have to click somewhere else, just respond in discord?

toxic shard
near halo
#

oh its lorimagpie

#

but she wont tell me when

toxic shard
#

send her ONE dm and when she is available she will contact you

#

(I insist on the ONE and not spamming her)

near halo
#

we already talked but she didnt tell me when im unbanned

toxic shard
#

Well for now there is no date, and only she can put one

near halo
#

damn

west osprey
near halo
#

ok

supple gorge
#

@split forum

near halo
#

i still can't do my kit

dark radish
#

you need to verify first

marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

glass canyon
#

yo i got banned for chat violation around 3 hours ago, the ban was only 1 hour but it still says im banned

mellow tundra
#

@glass canyon try now

glass canyon
#

thanks for the insanley quick response but it stills says i'm banned

dusky sluice
#

@mellow tundra cheated on my team, how many bans do i get?

#

<@&274971100184576010>

mellow tundra
dusky sluice
#

I joined the team, the cheat came out, I got banned from the server.@mellow tundra

median summit
#

Hey, I have a video clip of someone that has been constantly sneaking up on my group and killing us. Can I have an admin take a look? Where should I go for this?

dusky sluice
#

@mellow tundrahow long does this ban last?

dire spoke
#

can anyone help we got cheaters that are using esp raiding all of our bases

slow birch
marble mantleBOT
#

Hey, @dusky sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slow birch
#

!ticket @dire spoke

marble mantleBOT
#

Hey, @dire spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dawn roost
#

<@&274971100184576010> can you look at my ban appeal my steam is shrimpypp

mellow tundra
#

No

dawn roost
#

bru

mellow tundra
#

Just kidding, please have patience though whilst someone looks into it

#

It can take 1-3 business days

dawn roost
#

bru nvm then i have an hour and a half left on my ban

somber arch
#

!appeal

marble mantleBOT
#

Hey, @somber arch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

clear estuary
#

@compact parcel ;_;

#

cutie wakey wakey

oak ore
#

!appeal

marble mantleBOT
#

Hey, @oak ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

oak ore
#

Can an admin DM me please

#

<@&874995535881326632>

dark radish
#

why

oak ore
#

I need to talk about an appeal, I talked to mark about it last time but I can’t get in touch with him

#

Marc*

#

@dark radish

dark radish
#

Why do you need to talk about an appeal?

oak ore
#

Can you DM me & i’ll tell you why