#support
1 messages · Page 1660 of 1
waiting for a staff on voice chat
hello my shop is not broadcasting, however it worked yesterday. and my teammate cannot broadcast it as well
eu long
stores are not displayed on the map, please fix eu long
any admin increase server slot ? for rustoria eu medıum
how do we know if a report has went through
?ticket @azure flicker
Hey, @azure flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It's an intentional temp fix @supple swift @umbral fulcrum
Is the sever wiping again
does anyone know how often the leaderboards update?
!slots
Hey, @spare horizon
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
/ticket
Hey, @azure flicker
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
so when or how i can use the shop. should i place a new one? will it work??
!leaderboards
@wispy loom when can we expect a fix?
anyone know about this?
No
No ETA, updates will be posted in #announcements
can i pay u 20 scrap to transferf 500 crude to ouptost?????
I know you are aware of this issue, wheres the crash message encase the developer need it.
https://medal.tv/games/rust/clips/h4lGXvH_9RSno/d1337owRazxl?invite=cr-MSw3MzAsNTQ0MjcxMTks do u guys tink its a cheater ? i rly dont know
<@&874995535881326632> i waited my hour ban and its still not letting me join in
yo fix your dog server
Ululul
<@&874995535881326632> ive restarted my game and i keep getting told im still on the hour ban, can you help me
<@&874995535881326632> pls join vcand help m e
no u just had 15 hp so u got 1 shot
yo admin check this clip pls https://medal.tv/games/rust/clips/h4lGXvH_9RSno/d1337owRazxl?invite=cr-MSw3MzAsNTQ0MjcxMTks
hes not cheating lmao
it's be again
this time I hadn't been banned but would like to thank you guys for making this sever
I noticed all the rest of the severs have trash spawns horrible maps every just bad
Applying the latest server patch, please restart your game and download the latest client patch
I could tell you guys kicked me what is going on
when will you guys being going back online
wow
connect zeus.rustoria.us:28015
how can i follow twitch and youtube to get awards if site is now working?
so glad my pc and internet are lit
Applying the latest server patch, please restart your game and download the latest client patch
You cannot, they are not available for linking currently
and when they will be?
when will server be up?
booting shortly
what is 2x vanilla sever called
make shortly shorter
sir yes sir
yeah I wanna steal someone kit
yoo bro same
that was out roaming so please hurry
are servers up yet
nah I can't see rustoria 2x
yo
someone help me what is the sever called everyone else is loading in besides me
rustoria 2x?
Rustoria.co zeus 5x [Loot+/shot /kits] Just B
us servers out
It dus its a default screen you get joining trough a ip
!connect
yeh guessed
whats the ip for small
Click the bot on the right
ily
go pc go ssd to the rescue lol
admin for Us Monday ?
so i followed rustoria twitch yesterday but i still havent been authorized on it
I have issues with Eu small again
What kinds of issues?
My issue is that it's running smoothly 

@wispy loom can you help with Us monday
What do you need help with?
Looks to be fixed so far 
Nice good to hear
i've put a vending machine but cannot broadcast it. it's bugged
eus server restarted, i got killed by a bear and then someone looted my stuff man
this one cheater makes me wanna eat a rock
i lost my stuff cause of you people that dont know how to run a server
nevermind just fixed @wispy loom
It's intentional, will be returned back to normal soon
Ok
i want my stuff back right now @wispy loom
We don't return lost items
thanks for the help
but i lost my shit cause of you
@wispy loom Ive followed rustorias twitch but i still havent been verified to get the shop points do you know anything about that?
I lost my rock on the beach to a naked, I demand a refund.
you are retarded people, you dont return lost items of your own cause
If there are issues they need to be resolved
In this case a server restart needed to happen
Sorry to hear about your losses
and then i died? cause of your restart
Twitch and YouTube linking are unavailable currently
about how long does it take for a staff to check if a player is cheating?
i have a ongoing monthly subsciption to rustoria for VIP and i dont know how to stop it
you are unbelievable i had 500 scrap on me
Click on 'cancel subscription'
is there any eta on when it will be back?
and then type in the box
wjere?
No ETA
On the website
https://donate.rustoria.co/account.php
Depends on the amount of tickets and admin availability
@wispy loom how tall are you?
Yes
<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632> <@&418055027639189504> <@&274980199668645888> <@&692817764573773856> <@&393554009799000064>

please dont ping all roles

alrighty he was hella sus until he just flew up a wall and confirmed it xd
Can I confirm that my ticket has been sent?
Use /ticket list and check console
tyhanks
i click on the cancel box but it isnt working
Fill in the box
"I wish to cancel"
i have indeed filled in
alr it worked this time
Hi can I speak to a support staff member re: ban
VIP isn't working
Please make a ticket in #payment-support
!appeal
Hey, @proud coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Thanks, any idea on the current response times? Wondering if I should hold out or play another server for now.
1-3 days
!appeal
Hey, @red siren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Server is booting
yeh im probs yeeting this wipe and going tarkov
No one is assisting in vip Payment
You opened a ticket less than 10 minutes ago
Please have some patience
$$$ t
May someone please give me a pc check
/ticket 76561198159300013 nickname in game is bagret, this player has known where im at in unusual places in game multiple times and have preaimed even before killing me and stuff so i suspect him of esp, im p sure his teammates know too as they have helped him before killing me like that
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @glad sail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
apsolute caos out there anyway save your gear come back in the morning
Anyone know why when I shoot rockets from a few floors above the floor I'm shooting, they dont explode? They literally disappear into nothing and it still counts as a rocket that I'm using. It only explodes when I'm on the same level as the floor I'm shooting.
Hello...
how much time does it take to respond to ban appeal ? i got ban evasion for no reason at all 😦
its because youre force crouched
lmao i keep getting "disconnected: hacking" for no reason at all as soon as i spawn in no matter what, cant create ban appeal because im not technically banned
!appeal
Hey, @crisp field
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can anyone help me out in support pls
same ^
You got an Eac Ban which means that eac itself is responsible for your ban appeal and not rustoria. Rustoria does not have influence on your Ban Appeal
@abstract token can you have a look at mine
i kill 2 guys and my wifi crashed then tryed to join server and its saying just hacking...?
your ban appeal?
yeah but i can join other servers like rustafied, rusicated, etc... but not rustoria
yeah pls
is this doesn't have influence too?
I asked you if you were banned on rustoria and you said NO. So... it seems like you have been banned on rustoria. You can appeal your ban.
I cant auth my steam
!appeal
Hey, @hasty hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Standard response times are 1-3 days but can be more or less based on the situation.
Please do not tag any roles or try to force a respond from an admin. 🙂
okay buddy thanks again... i made the request again i really hope that i can play the forced wipe T^T
when do vips restock on eu long
Always when previously purchased ones expire so it's good to check back regularly
i joined the steam group but i cant auth ti
Wait a couple minutes and try to do /auth again in-game
Just messed with some stuff on our end
ok how long ?
"a couple minutes" 🙂 Might work, not 100% sure
if it doesn't then please let us know
ok 10mins good ?
For sure
I will be back in 10mins to let you know
Okay, thank you 
@spare widget it worked thanks
Hell yeah, thanks for letting me know and I hope you have a great rest of your day over there 
Np have a good one yourself
Heya i hope youre well! Its been 15 hours ive been waiting to play on the server and was going to ask if the dynamic server pop system would increase to 450 seeming that its reached its peak and that eu main has calmed down we could get more of the queue sorted on eu long?
how can i a report a dm bot
!slots
Hey, @shell island
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Ive been shown this a lot today and was wondering if i could have a genuine response?
Well its the genuine response. 🙂
Yeah, that is a genuine response :/ It spells everything out pretty clearly but I get how it can be frustrating when you're trying to get on an extremely popular server
VIP is hugely helpful
Yo I really need a staff member sum idiot advertised to me a cheat for rust
We was speaking about this earlier and we think vip has been oversold
@near halo Feel free to DM me
And unfortunately its ruined the experience for the rest of us
Management has been doing it awhile and I'm pretty sure they have it pretty dialed in honestly. Do you have VIP?
I wasnt sure if one of the devs suggested my idea or not
Wasn't sure if you did and were having an issue getting on the server
They always look at #feedback-suggestions though and take all input seriously
No i tried to get it and it sold out instantly
Id be more than happy to purchase it however it just went
Yeah, it's pretty freakin' competitive to get one
Yeah, a lot of other people are trying for the same thing
I was aware that there were around 500?
just did
Not sure about an exact number at all. I would think only a couple people know that but I do trust that they maintain a balance, hence the selling out quickly
The problem is from what ive seen from responses from people is that there is too many vips, the fact that there is a queue which is at a standstill isnt balanced?
I am pretty sure that there is even a discord bot which will notify you once vip restocks it NOT an official rustoria discord bot but still helpful. Do a bit of digging and you will sure find it. I dont know the exact name.
I know complaining at this time isnt helpful and of course im a bit aggy (i have to admit waiting for 15 hours and its 12am) but is there really nothing can be done
Thank you
Is the hard cap for EU long 350 because its never risen above that?
I think it changes based on the point in wipe - to account for entities and all that
Is it currently 350 at the start of wipe (in terms of now)
Not majorly but I do know it's tuned for maximum performance - to get the most amount of players to be able to play while not compromising the server's performance integrity
zenzen why is that you ask for me to join waiting for support
Ill leave you be zenzen thank you mate for the help ill let you help doge ;D
No problem. Sorry, trying to do a bunch of things at once 😦 I hope you're able to snag a VIP for yourself since it saves a lot of time and either way, that you have a very good day over there
thank you 
#admin
#JAFF
admin i have an issue on toria long
Hmm what did you need help with? Did you accidentally buy too many?
What's up? Normally in-game "/ticket add (your report with details)" is a good way to do it
it doesnt have anything to do with cheaters
For sure. Even bugs and stuff, but what's up?
If it's a VIP issue then it can be good to open up a #payment-support ticket and fill out the details. Someone who handles that specifically will always get you the right answer/help as soon as possible
so if its possible to hmu so i can gave 2 of thoses vip to 2 guys in my group would be hella appreciate 🙂 !
Yeah, payment support ticket would be good for that question 🙂
so pretty much we placed vending machines and when i went to skin it with a spray can, it doesnt work. so i was wondering if admin was able to get rid of the vending machines so we could skin them
it has to match the open core aesthetic and normal vending machines doesnt come to par with the other skins
admins dont interfere with that sorry
We can't remove items or interfere with gameplay unfortunately. You'd need to take them out by normal means
Fair question though
💔
its not affecting anything by removing them thoooo
its like a game bug tho cause it allows me to click on skinning it to the skin but doesnt actually change the skin itself
i got banned a hour ago for a hour and i still cant join
it was a chat violation what do i to cause my clan needs me
@spare widget can you help me
Those chat ones normally go over by a little bit - would play on about 25 minutes after it was supposed to lift since the system processes differently for those I believe
You should be fine after that. A good reason though to avoid chat stuff like that, hopefully no problems for you moving forward
Yeah, at the latest it should be 90 minutes after the ban took place for those hour ones
No problem. Good luck for when you're back on - if you still have an issue after that point then please let me know and I'll try to help however I can 
ok
my first day in the server with some friends and we got along with and added a random who ended up to be hacking so we all were banned due to him; any way i can check an update on my ban appeal?
@gleaming hound how long left on mute bro
do mods every go into support vc or no
after the new update my game crashes as soon as i leave base or ill be roaming and randomly crash. this did not happen before
what command for steam group kit and discord kit
ya rust sucks ass now
it happening to you too?
HELP MODS
anytime i respawn
same aswell
hi any admins on
bruh we been getting doorcamped and raided every day this wipe by obvious cheaters
no admins seem to care
Can i help you?
Hey wicks im having basically the same issue as him.
Mods help me i got banned from rustoria for hacking? i loaded in and was instantly kicked the only thing i had open was synapse x for roblox
nothing for rust
Where to appeal a ban?
Rustoria US Mondays just timed out.
<@&274971100184576010> i have a very sus guy on the us 3x i have the steam id and account
Hey, @sudden lava
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @solar summit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hey i just donated for vip but i put it on the wrong acc lol am i able to transfer it ?
i need an actual admin in waiting for support, i need a deep search on a teammate of mine
(Someone with RCON perms)
Can someone please let me know when someone is avaliable and ill join vc
Give me 10
ok
What time does toria wipe Ik what day but what time
3pm est
And is there like a way to figure out how much vip is in stock?
can i talk to am admin or mod for like 2 min plz the report system is busted and i cant explain whats happening
im sitting in support if anyone can help
i dont want to be rude but ive been waiting in this call nearly an hour
um i got banned for a hour and it hasnt unbanned me
Give it 15 mins
yessir ive alr gave it like a hour thirty
can i get some help?
im still banned @raven bison
its says my ban is active for -108 mins
ive alr waited 2 hours
i just tried to make an appeal
and it said its not avalible
creates in trainyard blue room are not respawning on US small
just wasted two swipes
How do I get help?
yeah whats up
Dealing
yo why we have to waste 2 swipes for no red
any admin online?
could be buggy
Whats the issue?
@raven bison any prog
can i make a ticket plz i stg i just got false banned
!appeal
Hey, @wary lily
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
rustoria mods please do somthing about our ticket
We are still looking into your ban @sturdy acorn. Someone will message you once resolved, just in case feel free to try ever hour or so
twitch linking on website is broken
@fossil igloo okay
See this "issue" as a extended ban period for all the violations you already collected. Clearly 10min/1h timeouts arent enough for you 😛
HE IS SAYING STOP BEING AN ASS
okay?
BE GOOD IN THE CHAT
yes like 6x in the past lol
i usually am honestly i dont say anything rude unless they do the same to me
but yessir!
ill be a good boy
i need admin of the rustoria.co us medium
can any mods pls give me q skip was in q since server restared was at (your next) for 1 n a half hours thought game was bugged so restarted now put me at the back of the line
Can I get above my number id 76561199155025605
Hey I need to talk to an admin
they dont exist
I don’t know if any admins are here but I am
/ticket
Hey, @jaunty scaffold
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Is it still having issues?
I dont know i wasnt able to get on and it despawned
I died because i couldnt move around and when i jumped off i got shot and bled to death
That's a known Rust bug where Rustoria sadly can not do anything about.
is it new to this update?
yo mr nuclear
Yo TrollKing 🙂
can I dm u
Sure go ahead
is every cargo like that
<@&874995535881326632> @lusty basin offline since 20 minutes. Thanks for taking a look 🙂
Coming back up 🙂
Thanks darling 🙂
Did 10x US wiped yesterday?
can you ban this cheater zerg on eu small please
crazy how you ban the same guy that keeps getting bagged in who is cheating but not the whole group
did u make ticket
everyone has and the only resolve is the same cheater getting banned
DM me name
then they just go on and bag the same guy in 3 hours later
were getting cross team raided
why am i banned on rustoria servers when ive never played them i wanna play with my friends can someone help
and i bought 2 q skips for wipe day then i was banned
!appeal
Hey, @torpid ravine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @torpid ravine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket
Hey, @verbal zinc
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Already did that
Could i know at what time does the server restart in the morning?
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hallo. For some reason I cannot add so long message into the ticket, so I will put it here.
For two days after the wipe, I was happy because my horses' shit was stacking beautifully. And now againg donks are not stacking anymore. This means that I can find a maximum of 5 poop under each horse, and the rest is gone. That makes this business very sad. So what's the reason? Why do they sometimes stack up - sometimes they don't? It is very unclear.
/ticket
Hey, @wise sand
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wise sand
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
h
I am extremely saddened to hear your story with those horses, what server would you be having this issue on?
Zeus 5x
/ticket
Hey, @fresh ravine
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how long does it take for an admin to review a ticket? rustoria us main
/ticket
Hey, @rain jackal
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @rain jackal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
MAIN IS DOWN
Hey, @winged brook
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
eu main is down
Admin help me
!appealcn @near halo
您好, @near halo
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
/ticket
Hey, @sinful pulsar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You're not stuck, just have to wait unfortunatly
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hello, I got banned because I played with a hacker. How long will I get banned? Can I make an appeal?
/appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yes you need to make a appeal and if its your first time it will be a 7 day temp ban
Administration, please consider the ticket from ID 650 to EU Main, they kill 2 heads with an ak-47 at 220 meters
/ticket
Hey, @split jay
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
will the cheater get a longer or permanent ban?
perm
@wispy loom
is there a way to check the steam id of the banned guy?
you where playing with m i cant see it sorry
When will be VIP on eu long? Everyone from my team got it expect me. @hexed nimbus if there is any way you can unlock it for a while
the will become avaliable again once one expires
EU long crashed, while crafting will it be rolled back or will i lose that crafing quue of boom when it comes back online?
it will auto restart itself if it passes 10 min ill wake people up
ok
Keeping an eye on it
rust update ?


☹️
i am waiting 😦
how do i verify for the donater role, i have bought vip already

!verify
Hey, @oak shard
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
thanks
Aware of EU Long. Working on it
is it going up?
If I don't get in I will lick my own feet
Yes it's booting up
Oooooo
I made it
Rustoria long is up?
Yah
Eu long is back online 
👍
EU Long is booting
connect long.rustoria.uk:28015
When 350 slots
im stuck in a fucking 30 player queue now dude
I was farming sulfur like there is 2 rows of sulfur just sitting somewhere now
Can I get q skipped like this is bullshit
im sorry we do not qskip im afraid
So I have been playing for past 5 hours and when the server crashes and I get stuck in q I just have to wait bc server crashed
30 players is nothing my mans
more slots will open soon dont worry
oops this is support mb
when are slots being opened
Hey, @unkempt flame
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Can I swap my vip then?
I have month vip that I have only used for 4 hours on rustoria us main I wanna switch it to eu long
there same price I only used 1 month vip for 4 hours
vip cant be transferred once its been used im afraid
yo i got muted for saying ching chong lookin ass
its my friend called ching chong. why are u this beta male?
i guess i cant even talk in chat normally, i will get muted beta male admin
Why does the chat moderator ask if anyone needs help when i never get an answer? 😦
its rustoria
Good afternoon! Why was I suddenly kicked out of the game and the connection started again? EU main server
and now I'm standing in line
Dear rustoria on eu small the entire Elite clan was banned yet most of them are still online isnt this ban evasion
<@&274971100184576010> i have a big problem...
server went down and back up again
I have all the components left in the recycler. At the outpost
server restart with rollback?
ye eu long rollbacked 15min
EU main, no eu long
so im guessing eu main did the same
no, EU main was not restarted, as far as I can see
Why was I suddenly kicked out of the game and the connection started again? EU main server
and now I'm standing in line
I have all the components left in the recycler. At the outpost.
is the support resting today?
Not much we can do about that unfortunatly @nocturne tundra
Is there at least a chance that I will be rolled back to the point where I have not yet put the components in the recycler?
standing in line doesn't bother me
I'm crying :_:
hello, i missbought my VIP for US toria long yseterday and only now realised it's from the wrong one is there a way i can switch my VIP?
LOL
yeah, make a payment support ticket
ty
np
@raven mist ok, where can i send a screenshot of the error? Maybe someone will have an idea what happened.
eu long down again
lmao it said 600/350 people
NOT AGGAIN
Looking into eu long 
do u guys get ddosed a lot or what happens and do servers just crash randomly and u cannot control it or sum
how do i request unban
fix the server 🙂
they are working on it.
it says playing with cheater and i never played with cheater lmfao
then make an appeal.
i lost all my farm now right ????????
you'll see when you get back in the server.
wow
🙃
Not a DDoS, Unity bugs and AI stalls
ahh ok
If a Rust server (the executable) starts crashing it can happen more frequently in the same wipe
Apologies for the inconvenience, as Shenzy said we are looking to get it back up asap
hey caelifera?
Hello
how do i view all of my screenshots for rust in steam?
these cheaters have now started to use blatant aim bot only headshots is there any where i can leave clips?
You can access it from the library and from your profile I believe
leave clips in ticket
You can put the URL of clips in tickets
i still have tickets from hours not checked yet they ahve tried to raid us 2 times now and still around trying
what time is the server gonna be up?
the barb wire in the wooden baricade dosent show
do i report here?
where is the appeal channel?
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
its barbed wooden barricade<3
caelifera?
Report in-game please, by typing in chat "/ticket add <message>"
ok
Tickets will get responded to as soon as possible
Sometimes can take a bit longer with a lot of tickets
Aware of EU-Long
its just my combatlog cause its weird to me
what if i was crafting box of rockets ???
i cant even walk outside my door anymore
I aggre
kokoti
CO
!verify
Hey, @white sleet
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
WHAT HAPPEND WITH EU LONG
What i cam play in eu long
rewipe pls
Might as well wipe eu long cheers
!verify
Hey, @blissful flare
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
still no EU LONG server, i love paying for nothing
🙂
Кто играть вместе на ЕУ лонг?

@glass carbon get the server up now

We trying to play mannnn



yea i switched to usa

us

NA down bad
EU long what is going on
WHEN IS EU BACK?


i think
HOSTED ON TOP OF THE LINE HARDWARE BTW

Admins gone?!!????
Nope, we're around always
10$ for nothing
I do know the devs are obviously aware - sorry about the issue with it 😦 and thank you for your patience. I'm sure it'll be up as soon as possible
Admins do be stalking
fix the server
admins better pay me to host ur server i would do better work than this shit holy fuck
Wish there was never any problems but it's impossible to completely avoid. They want more than anyone for you to be on there having fun but I get how you can be frustrated
I'm hungry man I i go eat I wait in queue
wipe eu long will be faster xD
bro we are logged out on rig with our last sets
Ы
Yeah, it's never really a convenient time for anything like that to happen 😦
there will be roll back
Русские, украинцы или белорусы есть?
we will still be dead
probly
gg wipe
@proper obsidian you playing with usless ?
yuh
Thats why you on your last kits then xD
ppl not active
jokes mate im only messing
and just donate
ive been working so i have missed most of the start to wipe :/
refund vip thx
<@&274971100184576010>
@civic bone What's up?
@civic bone If it's a player report then the best thing to do is in-game "/ticket add (your report with details)" - I do see you called them out in game which is normally one of the worst things you can do 😦 but I get how people think it's a good idea at the time. It'll only ever help the players you're concerned about while making it more difficult for any admin team to investigate your suspicions.
Also it's a good idea not to report an entire clan saying "they're all cheating!" but rather specify in your in-game ticket which player you find most suspicious. We'll always look as in-depth as possible and thankfully we catch an insane amount
but yeah, never good to call them out in chat.
i just lost almost everything on it like it´s not fun man i lost 2 ak sets and one lr kit and mp5 kit
refund vip ty
Yeah, I feel ya. Best thing you can do is keep your cool, send in a detailed ticket, and then we'll always follow up as soon as humanly possible @civic bone
RE WIPE LONG
admin drag me
can u drag quick?
Sure, I'll talk to each of you - just a moment please. I wasn't planning on sitting down at the PC right this second, just waking up
okay ty ❤️
thanks
refund eu long vips
really important question
agree
re wipe re wipe
stfu
RE WIPE
guys relax
REWIPE
does anybody know what happened to the us 10x
RE WIPE 
the next rewipe message get a nice little timeout JUST FYI so please stop it
Zen you are best I love u
General chat not working 
reeeeeeeeeeeeeeeeeeeee calculate
hey garno
thank god no rewipe
aren't you that 5m beamer?
Did Us 10x no bps crash?
R E B U Y V I P
[
reeeeeeeeeeeep
refund vips
R E S T A R T?
i guess it crashed
1m offline server = +1 day VIP
refund vip crooks
I lost all my points in the shop
How can I get support? pls
refund vip crooks
when did you have m last ?
is the biweekly wiping the offical?
connect long.rustoria.uk:28015
2 days ago
refund vip crooks
/🏳️🌈 🚫
points wipe on forcedwipe mate everybody starts fresh
what does that mean 🤨
it means im suppoting
ofc
im gay as hell
no you aint xD
reeeeeeeeeFUND
guys if you dont need support i suggest you stop typing TY
btw question does anyone know how i get the rewards for boosting
i need support on my refund
i want my base back
ty bye bye

i want server back
#announcements keep a eye on that for info
that's and old joke m8
excuse me mike i have a question how do i claim my rewards for boosting?
./auth ingame and use kit booster
okay
Love you
Hello, i'm currently playing on [EU] Rustoria 3x no bps, but i cant drive any helicopter,boats etc or ride any horses cuz when i do i lag alot, its like the server is crashing.
nice
hahah, had to edit the message @hexed nimbus
Does anyone else happen to have the same issue or is it only me?
License?
i mean it was up for 5sec
max back up is 1 day
i need help at my ticket
needed to deal with this guy first you able to join #368790610783764480
ticket for ?
refund
on phone rn, not able to talk via mic rn :/
only 2 people deal with this please be patient the will awnser when the can please be patient
Ok
kids storming around the house XD
ah just wanted to look at your issue ingame thats why i ask
gimme 1sec
3..
agreed
Can you explain more about this?
!force there yah go
Hey, @halcyon compass
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1649354400:F> (your local time) is the time of the next force wipe and it will happen <t:1649354400:R>.
is there an ETA at all on eu long?
dude
thank you
Why does it say i do not have permissions to type in general chat?
whenever an admins available can they look at my ticket on rustoria eu 10x
damn i was connecting
🇯🇲
due to server down people ket spamming it will unlock after its fixed
ok thx 😉
april is over you guys know it?
Does the solo duo trio 5x have good pop after it wipes usually?
guys if you just here to anoy please go outside for some air as this is for support and the long server is getting looked at so please stop this TY
😘
if i leave my pc and it comes up we get q...
cant leave pc
to late bye 
you need to join if it comes back online so leaving pc on dussent enter you into the server without joining it yourself
what is dussent?
look at #announcements more info out Long
welcome back
should not take long now for it to come back online
server on 🙂
can u say about roll back how far it is?
any admin on?
One message removed from a suspended account.
Server rollback?
Yo @fossil igloo how was the car bugged?
like it wasn't obvious to the eye it was bugging out was it just some coding or something that i wouldn't understand
Something was broken with the car related to the new achievements that Facepunch added, I reported it to Facepunch so will see what they do with it
hoppel can u look at my ticket 2 clans exceeding team limit
On the 5x no bp us. Is it supposed to come 2k lowgrade with the heli when you buy it?
Cause before it was 300
how to send a ticket to a player?
what is this cicle?
raid zones
oh ok
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/auth
Hey, @frigid carbon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Hey, @wary lily
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket
Hey, @distant locust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @distant locust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!report
Hey, @empty bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @wary lily
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @wary lily
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how long till someone checks a reported player?
mby someone will do it faster and ban the cheating kids....
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @sharp bay
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i got banned for playing with a hacker
BUT ive never loade dinto this server before sooooo.
i made a ban appeal
/auth
Hey, @frigid carbon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Open a #payment-support ticket if you're having trouble purchasing VIP.
I have been kicked out of the US main que 2 times and now its not showing up
got kicked a third time
fourth
so confused why i got ban and i didnt even do anything besides fish
is there any way to unban now instead of 2 days when an admin has reviewed my ban request and i dindt do anything so why am i being 2 day banned for no reason?
Your ban appeal has already been checked and responded
but im still banned for 2 days
Yes becasue the first ban for playing with a cheater is 7 days
i only just reinstalled rust though
i havnt played in months, i doint recall playing on this server in the past either
You played EU2Xmondays 5 days ago with brave
was he hacking?
does it say how long i was on the server?
also i cant find any1 called brave i have spoken to in my dm's
also how am i to know he was hakcing when i havnt held a gun in survival for over 6 months
Then the best advice I could give you is to look for who used your account, because someone did play 5 days ago on it
yo any admins
sup
Hey, I see the clip, what server did this occur on?
rustoira us medium
Can you send me your Steam ID please.
Hey, @worldly scaffold
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
https://donate.rustoria.co/ @worldly scaffold Would recommend VIP to skip queue honestly
Whatsup? 🙂
Only fair to those who support the servers and benefit from the convenience of being able to join right back if anything ever happens
well may i please be skipped just theis one time
same thing happened to my friend and he just got donowalled here
76561198855143445
We're not skipping tho
Sorry, won't be able to do that 😦
oh ok nvm
then why did you need my steam id
I was looking into something.
i sent valid proof
People get disconnected for all kinds of reasons unfortunately :/ Can't just have you skip the queue when they need to wait - that's the whole point of VIP
Hope you're able to get back on though and have a good day otherwise
what was the point of the steam id then you got my hopes up....
Sorry about that! I didn't ask for it
A lot of times a staff member will ask to check into things, which is totally fine. Apologies for the emotional rollercoaster
damn
@near halo Any specific rule you're wondering about? I think a lot would be similar to https://rustoria.co/vanilla/rules
Is there an Admin here?
I'd like to report someone
!ticket
Hey, @oak lava
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
what happens after I open a ticket ingame?
It's checked and then we do whatever we can to resolve the concern and you'll receive a response in-game. Normally can view them I believe with /ticket list and it populates in the F1 console, just always as soon as possible since there are a bunch of them
Aight thank you
How long does that take usually?
I couldn't really give an exact ETA since sometimes it's immediately and other times it can take a little bit. Normally handled in the order that they come in but some tickets can take a long time to resolve if we have a long investigation, etc. Always within a day though at the far end, normally much, much sooner
cheers
I can say your ticket is being looked into now though 
🙂
ADMIN ANSWER RN FUCKING NOW FIX YOUR GODDAMN SERVER
Aware of med
I TIREDD OF FARMING JUST SO YOUR SERVER DC'S ME AND I WASTE hours and hours of farming
just to be in a damn q
3rd time in the last 2 days
WHAT HAPPENED TO US MEDUIM
i go on a scrap run I DC come back all my shit is gone
I go wood farming get dc shit is gone
go to outpost dc otw there shit is gone
on top of that i gotta wait 2 damn hours to get into the server
@spare widget is there a ticket system or do i just @ u
just rant in here they ddont do shit
not with that attitude
Hey, @raven mist
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
^
dude when ur farming for 2 hours and get dc'd u would get pissedd @ionic tangle
how tf me as a solo going to get a base up
i have a base but it has no honeycomb or 2nd floor
Hey, @ionic tangle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i need a ticket
estimate on how long it will be down and will it run back ?
i joined the steam group but i cant do /s
@raven mist how long for a response on my ban appeal
need admin help
bought vanilla eu main vip 30days by mistake, was hoping can i change it to vanilla eu medium
If you open #payment-support a ticket in there and explain that they will help you
Yo, not like it matters. actually it does for my team, but why is my leaderstats for misc gathering on the website not updating? LOL
no trees anywhere 💀
This happens sometimes not sure why I will pass back to the devs that it seems to be hit and miss
Just tell them you have 2
chaaa rue
They can't prove otherwise
facts 100, hands down g'd out staff
Write it on a bit of paper and take a pic say you kept count
im sitting in the water labs and trying to open blue card and door dont open but im loosing health of the card
A mod just threatened to ban me if I don't change my clan tag "nibb`ers" I told him my ferrets name is nib and we call him nibb'ers... This is getting a little ridiculous no? us trio 5x
You will have been asked to change the name yes. You will have been told that you will be muted if you do not.
WHY???
jamie i cant do puzzle on water labs on rustoria eu main cause doors dont open when i use cards
is it server bug?
@slow birch
You will need to open a ticket in game and report this to the admins there they can then check it.
is this punishable
!ticket @wraith terrace
Hey, @wraith terrace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Which server is this
rustoria 10x US
Thanks will look into that one
jamie
Ocar
how long for repsponse on ban appeal
1-3 working days is the standard time
damn bruh
it can take longer should it be complex
Normally you hear back in the first 24 hours though
ok ty
Just be aware it can take the 3 working days.
I can not sorry only the banning Admin can review it.
rip
I get threatened muted for clan tag thats my pets name "nibb'ers", meanwhile being door camped by "clit" clan and im sure theres 10 "cum" clans running around
Completely different.
Sorry though - no point to try to be clever with it - thanks for changing it though and hope you have a good rest of your day
If you see a clan tag that can easily be interpreted as racist though you're more than welcome to send in a ticket in-game with "/ticket add (your report)" and we'll always take a look.
Terrible comment from a mod assuming people think racist like you guys do. It's my ferrets name jesus... People are soft as twigs these days and filthy cum clan tags are 100x worse
Dogwater Medium server kicked me and i got blown into by the time i got back on
Okay, have a good day 
Aw, sorry that happened to you 😦
Yeah man me too
Hopefully it balances out with some good luck in the future
Bought VIP for the whole group on Thursday and its been nothing but disconnects
Your VIP didn't work getting back on?
Yeah it did but it didnt matter, they had already destroyed my bags
Normally it's not an issue after the initial pick up, sometimes can be buggy right after getting it but if it worked at all then it should work the entire time without issue
Yeah, can't stop something like that. Just making sure that it wasn't like you had to wait in queue
Do you play on a SSHD?
Yes, my specs arent the issue. its been your servers
I never had these issues witht he Rusty Moose biweekly
We do care :/
Just reached out to another admin who's excellent with networking stuff @wispy loom - he may have a bit better info in regard to your experience with it. Sucks to hear that you've been having some issues
Yeah I think i am going back to the Moose. They were smaller, but at least more stable. Id rather not die because of hardware issues
Sent you a message
From swiftly reading about your symptoms it doesn't sound like a server hardware issue, let's see if we can troubleshoot what the issue is
Was yesterday a fever dream?
Were you having issues on EU or US Medium?
Also sent you a DM if you wish to troubleshoot this further
The first complaint in a while about issues on medium
Hey, I had a problem/dilema playing on one of the servers.
What's up?
SO, I was on a 10x and I built a 2x1 at a spot next to a hill. I made a small stash in the hill inside my base and put a lot of boom in there. 100k sulfur, 386 explosives, 12 c4, and 10 rockets with 2 supply signals (I have a screenshot if needed) and hide it at 2AM. I got on 12 hours later and it must have despawned. We didn't get raided, had tc access and door access. No signs of decay, and the rust app said that it takes 3 real life days for it to despawn
and it wasnt there this morning
i got tricked into getting muted