#support

1 messages · Page 1660 of 1

long ermine
#

its not fixed tho

#

so announcements tell me nothing

heady root
#

waiting for a staff on voice chat

grave minnow
#

some vendies work

#

and some dont

supple swift
#

hello my shop is not broadcasting, however it worked yesterday. and my teammate cannot broadcast it as well

#

eu long

umbral fulcrum
#

stores are not displayed on the map, please fix eu long

spare horizon
#

any admin increase server slot ? for rustoria eu medıum

peak ember
#

how do we know if a report has went through

pseudo bear
#

?ticket @azure flicker

marble mantleBOT
#

Hey, @azure flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

It's an intentional temp fix @supple swift @umbral fulcrum

frozen forge
#

Is the sever wiping again

golden sequoia
#

does anyone know how often the leaderboards update?

marble mantleBOT
#

Hey, @spare horizon

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

azure flicker
#

/ticket

marble mantleBOT
#

Hey, @azure flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

supple swift
golden sequoia
#

!leaderboards

umbral fulcrum
#

@wispy loom when can we expect a fix?

golden sequoia
wispy loom
grim robin
#

uumm

#

where can i make a cheater ticket ?

supple swift
summer axle
#

I know you are aware of this issue, wheres the crash message encase the developer need it.

grim robin
idle nymph
#

<@&874995535881326632> i waited my hour ban and its still not letting me join in

vague iris
#

yo fix your dog server

dusty eagle
#

Ululul

idle nymph
#

<@&874995535881326632> ive restarted my game and i keep getting told im still on the hour ban, can you help me

#

<@&874995535881326632> pls join vcand help m e

wispy loom
#

Please stop tagging

#

You will have to wait

#

it will automatically sync

grand jetty
grim robin
grand jetty
#

hes not cheating lmao

gleaming wharf
#

it's be again

#

this time I hadn't been banned but would like to thank you guys for making this sever

#

I noticed all the rest of the severs have trash spawns horrible maps every just bad

wispy loom
#

Applying the latest server patch, please restart your game and download the latest client patch

gleaming wharf
#

I could tell you guys kicked me what is going on

#

when will you guys being going back online

torpid parrot
#

wow

royal helm
hushed herald
#

how can i follow twitch and youtube to get awards if site is now working?

torpid parrot
#

so glad my pc and internet are lit

wispy loom
#

Applying the latest server patch, please restart your game and download the latest client patch

wispy loom
hushed herald
#

and when they will be?

grand jetty
#

when will server be up?

dark radish
#

booting shortly

gleaming wharf
#

what is 2x vanilla sever called

devout hound
dark radish
#

sir yes sir

gleaming wharf
#

yeah I wanna steal someone kit

carmine thistle
#

yoo bro same

gleaming wharf
#

that was out roaming so please hurry

dull bobcat
#

are servers up yet

gleaming wharf
#

nah I can't see rustoria 2x

#

yo

#

someone help me what is the sever called everyone else is loading in besides me

dull bobcat
#

rustoria 2x?

signal thorn
dull bobcat
#

press f1 and coppe paste this

torpid parrot
#

us servers out

gleaming wharf
#

what is putting me in

#

this is not rustoria

torpid parrot
#

you joking im roaming and now im que

#

dropping quick

hexed nimbus
devout hound
#

!connect

torpid parrot
#

yeh guessed

devout hound
#

whats the ip for small

hexed nimbus
devout hound
torpid parrot
#

go pc go ssd to the rescue lol

latent terrace
#

admin for Us Monday ?

slate root
#

so i followed rustoria twitch yesterday but i still havent been authorized on it

summer axle
#

I have issues with Eu small again

wispy loom
summer axle
wispy loom
latent terrace
#

@wispy loom can you help with Us monday

wispy loom
summer axle
wispy loom
latent terrace
#

i've put a vending machine but cannot broadcast it. it's bugged

near halo
#

eus server restarted, i got killed by a bear and then someone looted my stuff man

pale bone
#

this one cheater makes me wanna eat a rock

near halo
#

i lost my stuff cause of you people that dont know how to run a server

latent terrace
#

nevermind just fixed @wispy loom

wispy loom
#

Ok

near halo
#

i want my stuff back right now @wispy loom

wispy loom
latent terrace
#

thanks for the help

near halo
#

but i lost my shit cause of you

slate root
#

@wispy loom Ive followed rustorias twitch but i still havent been verified to get the shop points do you know anything about that?

summer axle
#

I lost my rock on the beach to a naked, I demand a refund.

near halo
#

you are retarded people, you dont return lost items of your own cause

wispy loom
#

Sorry to hear about your losses

near halo
#

and then i died? cause of your restart

wispy loom
pale bone
#

about how long does it take for a staff to check if a player is cheating?

sonic crescent
#

i have a ongoing monthly subsciption to rustoria for VIP and i dont know how to stop it

near halo
#

you are unbelievable i had 500 scrap on me

slate root
#

is there any eta on when it will be back?

wispy loom
#

and then type in the box

sonic crescent
wispy loom
wispy loom
wispy loom
slate root
#

@wispy loom how tall are you?

wispy loom
near halo
#

<@&274971100184576010> <@&415898423460626432> <@&864870863957393458> <@&874995535881326632> <@&418055027639189504> <@&274980199668645888> <@&692817764573773856> <@&393554009799000064>

slate root
copper night
pale bone
#

alrighty he was hella sus until he just flew up a wall and confirmed it xd

peak ember
#

Can I confirm that my ticket has been sent?

wispy loom
peak ember
#

tyhanks

sonic crescent
#

i click on the cancel box but it isnt working

wispy loom
#

"I wish to cancel"

sonic crescent
#

i have indeed filled in

wispy loom
#

Then try a different browser

#

Should work

sonic crescent
#

alr it worked this time

proud coral
#

Hi can I speak to a support staff member re: ban

near halo
#

VIP isn't working

wispy loom
marble mantleBOT
#

Hey, @proud coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

proud coral
# wispy loom !appeal

Thanks, any idea on the current response times? Wondering if I should hold out or play another server for now.

wispy loom
#

1-3 days

neat shale
#

wipe your server brickheads

#

wipe 10x

red siren
#

!appeal

marble mantleBOT
#

Hey, @red siren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
#

Server is booting

torpid parrot
#

yeh im probs yeeting this wipe and going tarkov

near halo
#

No one is assisting in vip Payment

wispy loom
#

Please have some patience

near halo
#

$$$ t

cursive oasis
#

May someone please give me a pc check

near halo
#

/ticket 76561198159300013 nickname in game is bagret, this player has known where im at in unusual places in game multiple times and have preaimed even before killing me and stuff so i suspect him of esp, im p sure his teammates know too as they have helped him before killing me like that

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glad sail
#

!appeal

marble mantleBOT
#

Hey, @glad sail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ebon wadi
#

ANY MODS THAT WOULD LIKE TO SPEAK?

#

caps lock

torpid parrot
#

apsolute caos out there anyway save your gear come back in the morning

hoary tangle
#

Hello, I was going to file a cheating report.

#

Is there anyone there ?

near halo
#

Anyone know why when I shoot rockets from a few floors above the floor I'm shooting, they dont explode? They literally disappear into nothing and it still counts as a rocket that I'm using. It only explodes when I'm on the same level as the floor I'm shooting.

hasty hedge
#

Hello...
how much time does it take to respond to ban appeal ? i got ban evasion for no reason at all 😦

rain gyro
#

its because youre force crouched

mellow pebble
#

lmao i keep getting "disconnected: hacking" for no reason at all as soon as i spawn in no matter what, cant create ban appeal because im not technically banned

crisp field
#

!appeal

marble mantleBOT
#

Hey, @crisp field

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

crisp field
#

can anyone help me out in support pls

hasty hedge
#

same ^

abstract token
# hasty hedge same ^

You got an Eac Ban which means that eac itself is responsible for your ban appeal and not rustoria. Rustoria does not have influence on your Ban Appeal

crisp field
#

@abstract token can you have a look at mine

#

i kill 2 guys and my wifi crashed then tryed to join server and its saying just hacking...?

abstract token
hasty hedge
crisp field
hasty hedge
#

is this doesn't have influence too?

abstract token
balmy crater
#

I cant auth my steam

abstract token
marble mantleBOT
#

Hey, @hasty hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

abstract token
# crisp field yeah pls

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Standard response times are 1-3 days but can be more or less based on the situation.

#

Please do not tag any roles or try to force a respond from an admin. 🙂

hasty hedge
#

okay buddy thanks again... i made the request again i really hope that i can play the forced wipe T^T

lost gale
#

when do vips restock on eu long

spare widget
balmy crater
#

i joined the steam group but i cant auth ti

spare widget
#

Just messed with some stuff on our end

balmy crater
#

ok how long ?

spare widget
#

if it doesn't then please let us know

balmy crater
#

ok 10mins good ?

spare widget
#

For sure

balmy crater
#

I will be back in 10mins to let you know

spare widget
#

Okay, thank you blobthumbsup

balmy crater
#

@spare widget it worked thanks

spare widget
balmy crater
#

Np have a good one yourself

shell island
#

Heya i hope youre well! Its been 15 hours ive been waiting to play on the server and was going to ask if the dynamic server pop system would increase to 450 seeming that its reached its peak and that eu main has calmed down we could get more of the queue sorted on eu long?

near halo
#

how can i a report a dm bot

marble mantleBOT
#

Hey, @shell island

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

shell island
abstract token
#

Well its the genuine response. 🙂

spare widget
#

VIP is hugely helpful

near halo
#

Yo I really need a staff member sum idiot advertised to me a cheat for rust

shell island
spare widget
#

@near halo Feel free to DM me

shell island
#

And unfortunately its ruined the experience for the rest of us

spare widget
shell island
#

I wasnt sure if one of the devs suggested my idea or not

spare widget
#

Wasn't sure if you did and were having an issue getting on the server

shell island
#

Id be more than happy to purchase it however it just went

spare widget
#

Yeah, it's pretty freakin' competitive to get one

#

Yeah, a lot of other people are trying for the same thing

shell island
#

I was aware that there were around 500?

near halo
spare widget
#

Not sure about an exact number at all. I would think only a couple people know that but I do trust that they maintain a balance, hence the selling out quickly

shell island
#

The problem is from what ive seen from responses from people is that there is too many vips, the fact that there is a queue which is at a standstill isnt balanced?

abstract token
# shell island I was aware that there were around 500?

I am pretty sure that there is even a discord bot which will notify you once vip restocks it NOT an official rustoria discord bot but still helpful. Do a bit of digging and you will sure find it. I dont know the exact name.

shell island
#

I know complaining at this time isnt helpful and of course im a bit aggy (i have to admit waiting for 15 hours and its 12am) but is there really nothing can be done

shell island
spare widget
shell island
spare widget
#

Not majorly but I do know it's tuned for maximum performance - to get the most amount of players to be able to play while not compromising the server's performance integrity

near halo
#

zenzen why is that you ask for me to join waiting for support

shell island
#

Ill leave you be zenzen thank you mate for the help ill let you help doge ;D

spare widget
blissful flare
#

#admin

spare widget
blissful flare
#

come discord bro

#

voice

narrow crater
#

Hi i am currently looking for support i have 3 subscription

#

for my ID

restive zealot
#

admin i have an issue on toria long

spare widget
narrow crater
#

yes

#

i think i own 3.

spare widget
restive zealot
#

it doesnt have anything to do with cheaters

spare widget
spare widget
narrow crater
#

so if its possible to hmu so i can gave 2 of thoses vip to 2 guys in my group would be hella appreciate 🙂 !

spare widget
restive zealot
#

so pretty much we placed vending machines and when i went to skin it with a spray can, it doesnt work. so i was wondering if admin was able to get rid of the vending machines so we could skin them

#

it has to match the open core aesthetic and normal vending machines doesnt come to par with the other skins

nova hare
spare widget
#

Fair question though

restive zealot
#

💔

restive zealot
#

its not affecting anything by removing them thoooo

#

its like a game bug tho cause it allows me to click on skinning it to the skin but doesnt actually change the skin itself

blazing mauve
#

i got banned a hour ago for a hour and i still cant join

#

it was a chat violation what do i to cause my clan needs me

#

@spare widget can you help me

spare widget
#

You should be fine after that. A good reason though to avoid chat stuff like that, hopefully no problems for you moving forward

blazing mauve
#

so i should wait a little?

#

ok thank you zenzen

spare widget
#

Yeah, at the latest it should be 90 minutes after the ban took place for those hour ones

#

No problem. Good luck for when you're back on - if you still have an issue after that point then please let me know and I'll try to help however I can blobthumbsup

blazing mauve
#

ok

static geyser
#

my first day in the server with some friends and we got along with and added a random who ended up to be hacking so we all were banned due to him; any way i can check an update on my ban appeal?

glad rover
#

@gleaming hound how long left on mute bro

ebon wadi
#

do mods every go into support vc or no

steel heart
#

after the new update my game crashes as soon as i leave base or ill be roaming and randomly crash. this did not happen before

onyx vine
#

what command for steam group kit and discord kit

steel heart
ebon wadi
#

HELP MODS

ebon wadi
steel heart
#

same aswell

ebon wadi
#

the only solution is dont die

#

@gleaming hound help

rigid bear
#

hi any admins on

boreal vale
#

bruh we been getting doorcamped and raided every day this wipe by obvious cheaters

#

no admins seem to care

cold coyote
steel heart
fierce skiff
#

no chat mods on ay

#

on us long

weak summit
#

Mods help me i got banned from rustoria for hacking? i loaded in and was instantly kicked the only thing i had open was synapse x for roblox

#

nothing for rust

near canyon
#

What’s shop schedules?

#

What days do they reset

solar summit
#

Where to appeal a ban?

snow garden
#

Rustoria US Mondays just timed out.

lost hill
#

how do i link my discord account?

#

@spare widget

carmine parcel
#

<@&274971100184576010> i have a very sus guy on the us 3x i have the steam id and account

sudden lava
#

!appeal

marble mantleBOT
#

Hey, @sudden lava

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

solar summit
#

!appeal

marble mantleBOT
#

Hey, @solar summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

late pawn
#

hey it wont link my steam even tho i joined the group

#

its working now

forest agate
#

hey i just donated for vip but i put it on the wrong acc lol am i able to transfer it ?

rugged python
#

i need an actual admin in waiting for support, i need a deep search on a teammate of mine

#

(Someone with RCON perms)

#

Can someone please let me know when someone is avaliable and ill join vc

rugged python
near halo
#

What time does toria wipe Ik what day but what time

rugged python
#

3pm est

near halo
#

And is there like a way to figure out how much vip is in stock?

gusty idol
#

can i talk to am admin or mod for like 2 min plz the report system is busted and i cant explain whats happening

#

im sitting in support if anyone can help

rugged python
#

i dont want to be rude but ive been waiting in this call nearly an hour

sturdy acorn
#

um i got banned for a hour and it hasnt unbanned me

raven bison
sturdy acorn
#

yessir ive alr gave it like a hour thirty

olive vortex
#

can i get some help?

sturdy acorn
#

im still banned @raven bison

#

its says my ban is active for -108 mins

#

ive alr waited 2 hours

#

i just tried to make an appeal

#

and it said its not avalible

bright scarab
#

creates in trainyard blue room are not respawning on US small

#

just wasted two swipes

#

How do I get help?

vapid obsidian
raven bison
torpid vessel
#

yo why we have to waste 2 swipes for no red

hot heath
#

any admin online?

mild wasp
mild wasp
sturdy acorn
#

@raven bison any prog

wary lily
#

can i make a ticket plz i stg i just got false banned

vapid obsidian
marble mantleBOT
#

Hey, @wary lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sturdy acorn
#

bro am i ever gonna get unbanned

#

i cant even make an appeal

ebon wadi
#

rustoria mods please do somthing about our ticket

sturdy acorn
#

????

#

first it was -108 mins

#

now its -165

fossil igloo
#

We are still looking into your ban @sturdy acorn. Someone will message you once resolved, just in case feel free to try ever hour or so

queen jungle
#

twitch linking on website is broken

sturdy acorn
#

@fossil igloo okay

fossil igloo
sturdy acorn
#

wut

#

i only said 1 word

raven bison
#

HE IS SAYING STOP BEING AN ASS

sturdy acorn
#

okay?

raven bison
#

BE GOOD IN THE CHAT

fossil igloo
sturdy acorn
#

i usually am honestly i dont say anything rude unless they do the same to me

#

but yessir!

#

ill be a good boy

tired pebble
lime turret
#

can any mods pls give me q skip was in q since server restared was at (your next) for 1 n a half hours thought game was bugged so restarted now put me at the back of the line

void raptor
#

Can I get above my number id 76561199155025605

jaunty scaffold
#

Hey I need to talk to an admin

tired pebble
#

they dont exist

last spruce
#

I don’t know if any admins are here but I am

jaunty scaffold
#

/ticket

marble mantleBOT
#

Hey, @jaunty scaffold

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wind trout
#

cargo glitched monday us

#

couldnt move at all, have clip, ping was 87

tough bane
wind trout
#

I dont know i wasnt able to get on and it despawned

#

I died because i couldnt move around and when i jumped off i got shot and bled to death

tough bane
#

That's a known Rust bug where Rustoria sadly can not do anything about.

wind trout
#

is it new to this update?

elfin mural
#

yo mr nuclear

tough bane
#

Yo TrollKing 🙂

elfin mural
#

can I dm u

tough bane
wind trout
#

is every cargo like that

tough bane
#

<@&874995535881326632> @lusty basin offline since 20 minutes. Thanks for taking a look 🙂

tough bane
empty bane
#

Did 10x US wiped yesterday?

royal merlin
#

can you ban this cheater zerg on eu small please

#

crazy how you ban the same guy that keeps getting bagged in who is cheating but not the whole group

raven bison
royal merlin
#

everyone has and the only resolve is the same cheater getting banned

royal merlin
#

then they just go on and bag the same guy in 3 hours later

verbal zinc
#

were getting cross team raided

torpid ravine
#

why am i banned on rustoria servers when ive never played them i wanna play with my friends can someone help

#

and i bought 2 q skips for wipe day then i was banned

marble mantleBOT
#

Hey, @torpid ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

torpid ravine
#

!appeal

marble mantleBOT
#

Hey, @torpid ravine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

verbal zinc
#

!ticket

marble mantleBOT
#

Hey, @verbal zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

verbal zinc
#

Already did that

shell island
#

Could i know at what time does the server restart in the morning?

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

west mountain
#

Hallo. For some reason I cannot add so long message into the ticket, so I will put it here.

#

For two days after the wipe, I was happy because my horses' shit was stacking beautifully. And now againg donks are not stacking anymore. This means that I can find a maximum of 5 poop under each horse, and the rest is gone. That makes this business very sad. So what's the reason? Why do they sometimes stack up - sometimes they don't? It is very unclear.

wise sand
#

/ticket

marble mantleBOT
#

Hey, @wise sand

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wise sand
#

!appeal

marble mantleBOT
#

Hey, @wise sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

halcyon summit
#

h

raven bison
fresh ravine
#

/ticket

marble mantleBOT
#

Hey, @fresh ravine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

halcyon summit
#

how long does it take for an admin to review a ticket? rustoria us main

rain jackal
#

/ticket

marble mantleBOT
#

Hey, @rain jackal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rain jackal
#

!appeal

marble mantleBOT
#

Hey, @rain jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

MAIN IS DOWN

winged brook
#

!cheater

#

/ticket

marble mantleBOT
#

Hey, @winged brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

deft dew
#

eu main is down

rain jackal
#

Admin help me

tough yarrow
#

!appealcn @near halo

marble mantleBOT
#

您好, @near halo

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

sinful pulsar
#

/ticket

marble mantleBOT
#

Hey, @sinful pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sinful pulsar
#

Em I'm stuck in your next for like 40 min pls help

#

EU long

raven mist
#

You're not stuck, just have to wait unfortunatly

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Hello, I got banned because I played with a hacker. How long will I get banned? Can I make an appeal?

#

/appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
odd idol
#

Administration, please consider the ticket from ID 650 to EU Main, they kill 2 heads with an ak-47 at 220 meters

split jay
#

/ticket

marble mantleBOT
#

Hey, @split jay

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

eager crater
near halo
hexed nimbus
hexed nimbus
near halo
hexed nimbus
split jay
#

When will be VIP on eu long? Everyone from my team got it expect me. @hexed nimbus if there is any way you can unlock it for a while

hexed nimbus
unkempt flame
#

eu long died

#

pls fix

spring sparrow
#

EU long crashed, while crafting will it be rolled back or will i lose that crafing quue of boom when it comes back online?

hexed nimbus
unkempt flame
#

ok

toxic shard
#

Keeping an eye on it

patent crescent
#

rust update ?

heady pasture
green moss
heady pasture
#

☹️

unkempt flame
#

i am waiting 😦

oak shard
#

how do i verify for the donater role, i have bought vip already

green moss
marble mantleBOT
#

Hey, @oak shard

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

oak shard
#

thanks

sinful pulsar
void condor
#

Aware of EU Long. Working on it

vapid sapphire
heady pasture
#

If I don't get in I will lick my own feet

toxic shard
heady pasture
#

Oooooo

sinful pulsar
heady pasture
#

I made it

frosty tiger
#

Rustoria long is up?

heady pasture
#

Yah

void condor
#

Eu long is back online ThumbsUporia

frosty tiger
#

👍

timber bridge
#

EU Long is booting

connect long.rustoria.uk:28015

frosty tiger
#

When 350 slots

unkempt flame
#

im stuck in a fucking 30 player queue now dude

#

I was farming sulfur like there is 2 rows of sulfur just sitting somewhere now

#

Can I get q skipped like this is bullshit

hexed nimbus
unkempt flame
#

So I have been playing for past 5 hours and when the server crashes and I get stuck in q I just have to wait bc server crashed

sharp mesa
hexed nimbus
#

more slots will open soon dont worry

sharp mesa
#

oops this is support mb

unkempt flame
#

when are slots being opened

marble mantleBOT
#

Hey, @unkempt flame

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

unkempt flame
#

Can I swap my vip then?

#

I have month vip that I have only used for 4 hours on rustoria us main I wanna switch it to eu long

#

there same price I only used 1 month vip for 4 hours

hexed nimbus
carmine cobalt
#

yo i got muted for saying ching chong lookin ass

#

its my friend called ching chong. why are u this beta male?

#

i guess i cant even talk in chat normally, i will get muted beta male admin

frank skiff
#

Why does the chat moderator ask if anyone needs help when i never get an answer? 😦

carmine cobalt
#

its rustoria

pale bone
#

being raided by cheaters is fun

#

full combatlog of only being headshot xd

nocturne tundra
#

Good afternoon! Why was I suddenly kicked out of the game and the connection started again? EU main server

#

and now I'm standing in line

quaint cave
#

Dear rustoria on eu small the entire Elite clan was banned yet most of them are still online isnt this ban evasion

nocturne tundra
#

<@&274971100184576010> i have a big problem...

carmine cobalt
nocturne tundra
nocturne tundra
#

EU main, no eu long

carmine cobalt
nocturne tundra
#

Why was I suddenly kicked out of the game and the connection started again? EU main server
and now I'm standing in line
I have all the components left in the recycler. At the outpost.
is the support resting today?BlobGlassesDown

raven mist
#

Not much we can do about that unfortunatly @nocturne tundra

nocturne tundra
#

standing in line doesn't bother me

raven mist
#

Thats not possible :/ server is online

#

we cannot roll back one single person

nocturne tundra
#

I'm crying :_:

lunar quarry
#

hello, i missbought my VIP for US toria long yseterday and only now realised it's from the wrong one is there a way i can switch my VIP?

near halo
#

LOL

near halo
lunar quarry
#

ty

near halo
#

np

nocturne tundra
#

@raven mist ok, where can i send a screenshot of the error? Maybe someone will have an idea what happened.

pure vector
#

eu long down again

near halo
#

lmao it said 600/350 people

heady pasture
#

NOT AGGAIN

raven mist
#

Looking into eu long MonkaThumbsUp

near halo
#

do u guys get ddosed a lot or what happens and do servers just crash randomly and u cannot control it or sum

near halo
#

how do i request unban

green moss
#

fix the server 🙂

near halo
#

it says playing with cheater and i never played with cheater lmfao

near halo
green moss
#

i lost all my farm now right ????????

near halo
green moss
#

wow

short palm
wispy loom
near halo
#

ahh ok

green moss
#

for the second time in the same day

#

im gonna loss my farm

#

woooooooooooow

wispy loom
#

If a Rust server (the executable) starts crashing it can happen more frequently in the same wipe
Apologies for the inconvenience, as Shenzy said we are looking to get it back up asap

pale bone
#

hey caelifera?

wispy loom
#

Hello

near halo
#

how do i view all of my screenshots for rust in steam?

pale bone
#

these cheaters have now started to use blatant aim bot only headshots is there any where i can leave clips?

wispy loom
frigid carbon
#

leave clips in ticket

wispy loom
pale bone
#

i still have tickets from hours not checked yet they ahve tried to raid us 2 times now and still around trying

heady pasture
#

what time is the server gonna be up?

near halo
#

the barb wire in the wooden baricade dosent show

upper coyote
#

do i report here?

near halo
#

where is the appeal channel?

glass carbon
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
pale bone
#

caelifera?

glass carbon
upper coyote
#

ok

wispy loom
#

Sometimes can take a bit longer with a lot of tickets

pale bone
#

could i just get to dm you something real quick

#

just one thing

void condor
#

Aware of EU-Long

pale bone
#

its just my combatlog cause its weird to me

nocturne ocean
#

what if i was crafting box of rockets ???

pale bone
#

i cant even walk outside my door anymore

wild harbor
#

Maybe pay Eu Long server?

#

Crashing all the day

heady pasture
#

I aggre

spring sparrow
#

Server roll-back time

pliant nest
#

kokoti

hard leaf
#

CO

white sleet
#

!verify

marble mantleBOT
#

Hey, @white sleet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

hard leaf
#

WHAT HAPPEND WITH EU LONG

proper minnow
#

What i cam play in eu long

stiff wing
#

rewipe pls

hybrid hemlock
#

Might as well wipe eu long cheers

blissful flare
#

!verify

marble mantleBOT
#

Hey, @blissful flare

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

autumn atlas
#

still no EU LONG server, i love paying for nothing

loud night
green moss
#

🙂

sinful pulsar
green moss
night dock
#

Кто играть вместе на ЕУ лонг?

sinful pulsar
loud night
#

@glass carbon get the server up now

sinful pulsar
heady pasture
#

We trying to play mannnn

sinful pulsar
heady pasture
sinful pulsar
night dock
acoustic coral
#

switch to us long

#

much better

sinful pulsar
green moss
#

eu so bad

acoustic coral
#

yea i switched to usa

heady pasture
acoustic coral
#

us

sinful pulsar
gusty karma
#

NA down bad

hard leaf
#

EU long what is going on

lunar quarry
#

WHEN IS EU BACK?

sinful pulsar
heady pasture
sinful pulsar
#

rustoria PepeNoWifi i think

pliant nest
#

HOSTED ON TOP OF THE LINE HARDWARE BTW

sinful pulsar
heady pasture
#

Admins gone?!!????

spare widget
#

Nope, we're around always

green moss
#

10$ for nothing

spare widget
#

I do know the devs are obviously aware - sorry about the issue with it 😦 and thank you for your patience. I'm sure it'll be up as soon as possible

heady pasture
#

Admins do be stalking

green moss
#

fix the server

craggy summit
#

admins better pay me to host ur server i would do better work than this shit holy fuck

spare widget
#

Wish there was never any problems but it's impossible to completely avoid. They want more than anyone for you to be on there having fun but I get how you can be frustrated

heady pasture
#

I'm hungry man I i go eat I wait in queue

hybrid hemlock
#

wipe eu long will be faster xD

proper obsidian
night dock
#

Ы

spare widget
#

Yeah, it's never really a convenient time for anything like that to happen 😦

sinful pulsar
night dock
#

Русские, украинцы или белорусы есть?

proper obsidian
sinful pulsar
#

probly

craggy summit
#

gg wipe

hybrid hemlock
#

@proper obsidian you playing with usless ?

proper obsidian
#

yuh

hybrid hemlock
#

Thats why you on your last kits then xD

proper obsidian
#

ppl not active

hybrid hemlock
#

jokes mate im only messing

proper obsidian
#

and just donate

hybrid hemlock
#

ive been working so i have missed most of the start to wipe :/

zenith owl
#

refund vip thx

civic bone
#

<@&274971100184576010>

spare widget
#

@civic bone What's up?

civic bone
#

i need to talk to one fast

#

there is 2 cheaters in game

#

so du you got 1 or 2 min??

spare widget
#

@civic bone If it's a player report then the best thing to do is in-game "/ticket add (your report with details)" - I do see you called them out in game which is normally one of the worst things you can do 😦 but I get how people think it's a good idea at the time. It'll only ever help the players you're concerned about while making it more difficult for any admin team to investigate your suspicions.

#

Also it's a good idea not to report an entire clan saying "they're all cheating!" but rather specify in your in-game ticket which player you find most suspicious. We'll always look as in-depth as possible and thankfully we catch an insane amount

#

but yeah, never good to call them out in chat.

civic bone
#

i just lost almost everything on it like it´s not fun man i lost 2 ak sets and one lr kit and mp5 kit

short palm
#

refund vip ty

spare widget
#

Yeah, I feel ya. Best thing you can do is keep your cool, send in a detailed ticket, and then we'll always follow up as soon as humanly possible @civic bone

near halo
#

RE WIPE LONG

scenic widget
#

admin drag me

civic bone
#

can we talk in 2 sek @spare widget

#

?? i just need to ask you about something

scenic widget
#

same

#

or any admin at all

spare widget
#

Sure, I'll talk to each of you - just a moment please. I wasn't planning on sitting down at the PC right this second, just waking up

civic bone
#

okay ty ❤️

scenic widget
#

thanks

short palm
#

refund eu long vips

green moss
stiff wing
#

re wipe re wipe

empty arrow
#

stfu

prisma sentinel
#

RE WIPE

green moss
#

re wipe 🙂

prisma sentinel
#

re-wipe

#

😄

near halo
#

i have a question

#

rewipe

spark pollen
#

guys relax

scenic widget
#

REWIPE

near halo
#

does anybody know what happened to the us 10x

knotty ore
#

RE WIPE PagChamp

hexed nimbus
#

the next rewipe message get a nice little timeout JUST FYI so please stop it

left verge
#

General chat not working EmojiNervous

prisma sentinel
raven bison
#

hey garno

empty grove
#

thank god no rewipe

raven bison
#

aren't you that 5m beamer?

near halo
#

Did Us 10x no bps crash?

knotty ore
#

R E B U Y V I P

spice trench
#

[

prisma sentinel
#

reeeeeeeeeeeep

short palm
#

refund vips

oak shard
#

R E S T A R T?

near halo
#

i guess it crashed

prisma sentinel
#

1m offline server = +1 day VIP

short palm
#

refund vip crooks

halcyon compass
#

I lost all my points in the shop
How can I get support? pls

short palm
#

refund vip crooks

oak shard
#

i got offlined at 8 today

#

i went to sleep at 5

hexed nimbus
near halo
#

is the biweekly wiping the offical?

spice trench
halcyon compass
short palm
#

refund vip crooks

polar topaz
#

/🏳️‍🌈 🚫

hexed nimbus
near halo
polar topaz
#

it means im suppoting

short palm
#

ofc

polar topaz
#

im gay as hell

near halo
#

no you aint xD

prisma sentinel
#

reeeeeeeeeFUND

hexed nimbus
#

guys if you dont need support i suggest you stop typing TY

near halo
#

btw question does anyone know how i get the rewards for boosting

short palm
#

i need support on my refund

polar topaz
#

i want my base back

short palm
#

ty bye bye

hexed nimbus
green moss
#

i want server back

hexed nimbus
short palm
weak aurora
#

how time can play

#

what time

near halo
#

excuse me mike i have a question how do i claim my rewards for boosting?

hexed nimbus
near halo
#

okay

limber frost
#

Hello, i'm currently playing on [EU] Rustoria 3x no bps, but i cant drive any helicopter,boats etc or ride any horses cuz when i do i lag alot, its like the server is crashing.

limber frost
#

hahah, had to edit the message @hexed nimbus

#

Does anyone else happen to have the same issue or is it only me?

#

License?

lunar quarry
#

i mean it was up for 5sec

limber frost
#

lol

#

@hexed nimbus Do you have a serious answer? 😄

near halo
#

max back up is 1 day

knotty ore
#

i need help at my ticket

hexed nimbus
hexed nimbus
knotty ore
#

refund

limber frost
#

on phone rn, not able to talk via mic rn :/

hexed nimbus
# knotty ore refund

only 2 people deal with this please be patient the will awnser when the can please be patient

knotty ore
#

Ok

limber frost
#

kids storming around the house XD

hexed nimbus
limber frost
#

gimme 1sec

weak aurora
#

3..

royal knoll
#

that what i think about eu long

lunar quarry
#

agreed

halcyon compass
hexed nimbus
marble mantleBOT
#

Hey, @halcyon compass

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1649354400:F> (your local time) is the time of the next force wipe and it will happen <t:1649354400:R>.

lunar quarry
#

is there an ETA at all on eu long?

fiery flame
#

Why does it say i do not have permissions to type in general chat?

fallen girder
#

whenever an admins available can they look at my ticket on rustoria eu 10x

frigid carbon
#

damn i was connecting

sour veldt
#

🇯🇲

hexed nimbus
fiery flame
#

ok thx 😉

split jay
#

april is over you guys know it?

fiery flame
#

Does the solo duo trio 5x have good pop after it wipes usually?

hexed nimbus
#

guys if you just here to anoy please go outside for some air as this is for support and the long server is getting looked at so please stop this TY

sour veldt
#

😘

lunar quarry
#

if i leave my pc and it comes up we get q...

oblique cosmos
#

cant leave pc

hexed nimbus
hexed nimbus
oblique cosmos
#

what is dussent?

hexed nimbus
green moss
#

welcome back

hexed nimbus
#

should not take long now for it to come back online

green moss
#

server on 🙂

royal knoll
#

can u say about roll back how far it is?

fallen girder
#

any admin on?

chrome meteor
#

One message removed from a suspended account.

near halo
#

Server rollback?

eternal aurora
#

Yo @fossil igloo how was the car bugged?

#

like it wasn't obvious to the eye it was bugging out was it just some coding or something that i wouldn't understand

fossil igloo
fallen girder
#

hoppel can u look at my ticket 2 clans exceeding team limit

near halo
#

On the 5x no bp us. Is it supposed to come 2k lowgrade with the heli when you buy it?

#

Cause before it was 300

ruby pumice
#

how to send a ticket to a player?

wet obsidian
#

what is this cicle?

fallen girder
#

raid zones

wet obsidian
#

oh ok

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frigid carbon
#

/auth

marble mantleBOT
#

Hey, @frigid carbon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

#

Hey, @wary lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

distant locust
#

!ticket

marble mantleBOT
#

Hey, @distant locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

distant locust
#

!appeal

marble mantleBOT
#

Hey, @distant locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

empty bane
#

!report

marble mantleBOT
#

Hey, @empty bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wary lily
#

/ticket

marble mantleBOT
#

Hey, @wary lily

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wary lily
#

!appeal

marble mantleBOT
#

Hey, @wary lily

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

empty bane
#

how long till someone checks a reported player?

#

mby someone will do it faster and ban the cheating kids....

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sharp bay
#

!appeal

marble mantleBOT
#

Hey, @sharp bay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

full condor
#

i got banned for playing with a hacker
BUT ive never loade dinto this server before sooooo.
i made a ban appeal

frigid carbon
#

/auth

marble mantleBOT
#

Hey, @frigid carbon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

ancient forum
#

ID:77529|~|7.99|~|payments@rustoria.uk

#

whats means ?

#

i cant buy vip

zealous kettle
leaden verge
#

I have been kicked out of the US main que 2 times and now its not showing up

#

got kicked a third time

#

fourth

distant locust
#

so confused why i got ban and i didnt even do anything besides fish

full condor
#

is there any way to unban now instead of 2 days when an admin has reviewed my ban request and i dindt do anything so why am i being 2 day banned for no reason?

toxic shard
full condor
toxic shard
full condor
#

i only just reinstalled rust though

#

i havnt played in months, i doint recall playing on this server in the past either

toxic shard
#

You played EU2Xmondays 5 days ago with brave

full condor
#

was he hacking?

toxic shard
#

yes

#

Anyway you are ban for 2 more days, we will not reduce it

full condor
#

does it say how long i was on the server?

#

also i cant find any1 called brave i have spoken to in my dm's

#

also how am i to know he was hakcing when i havnt held a gun in survival for over 6 months

toxic shard
#

Then the best advice I could give you is to look for who used your account, because someone did play 5 days ago on it

worldly scaffold
#

yo any admins

raven mist
#

sup

worldly scaffold
#

i go dced out of no where now waiting a 40 man q

#

i sent proof in streamable

gleaming hound
worldly scaffold
#

rustoira us medium

gleaming hound
#

Can you send me your Steam ID please.

marble mantleBOT
timber cosmos
#

COMEON

#

JUST LIKE THAT??????

spare widget
raven mist
spare widget
#

Only fair to those who support the servers and benefit from the convenience of being able to join right back if anything ever happens

worldly scaffold
#

well may i please be skipped just theis one time

timber cosmos
#

same thing happened to my friend and he just got donowalled here

worldly scaffold
#

76561198855143445

raven mist
spare widget
timber cosmos
#

oh ok nvm

worldly scaffold
#

then why did you need my steam id

gleaming hound
worldly scaffold
#

i sent valid proof

spare widget
#

People get disconnected for all kinds of reasons unfortunately :/ Can't just have you skip the queue when they need to wait - that's the whole point of VIP

#

Hope you're able to get back on though and have a good day otherwise

worldly scaffold
#

what was the point of the steam id then you got my hopes up....

spare widget
#

Sorry about that! I didn't ask for it

#

A lot of times a staff member will ask to check into things, which is totally fine. Apologies for the emotional rollercoaster

worldly scaffold
#

damn

spare widget
exotic adder
#

Is there an Admin here?

oak lava
#

i need a ticket

#

please theres a cheater in the us 10x

exotic adder
#

I'd like to report someone

sudden lava
marble mantleBOT
#

Hey, @oak lava

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

exotic adder
#

what happens after I open a ticket ingame?

spare widget
# exotic adder what happens after I open a ticket ingame?

It's checked and then we do whatever we can to resolve the concern and you'll receive a response in-game. Normally can view them I believe with /ticket list and it populates in the F1 console, just always as soon as possible since there are a bunch of them

sonic whale
#

Chinook is glitched out on large oil heli pad. Please take a look

#

5x trio

exotic adder
#

How long does that take usually?

spare widget
# exotic adder How long does that take usually?

I couldn't really give an exact ETA since sometimes it's immediately and other times it can take a little bit. Normally handled in the order that they come in but some tickets can take a long time to resolve if we have a long investigation, etc. Always within a day though at the far end, normally much, much sooner

exotic adder
#

cheers

spare widget
#

I can say your ticket is being looked into now though blobthumbsup

exotic adder
#

🙂

tired pebble
#

ADMIN ANSWER RN FUCKING NOW FIX YOUR GODDAMN SERVER

zealous kettle
#

Aware of med

tired pebble
#

I TIREDD OF FARMING JUST SO YOUR SERVER DC'S ME AND I WASTE hours and hours of farming

#

just to be in a damn q

#

3rd time in the last 2 days

languid fractal
#

WHAT HAPPENED TO US MEDUIM

tired pebble
#

i go on a scrap run I DC come back all my shit is gone

#

I go wood farming get dc shit is gone

#

go to outpost dc otw there shit is gone

#

on top of that i gotta wait 2 damn hours to get into the server

ionic tangle
#

@spare widget is there a ticket system or do i just @ u

tired pebble
#

just rant in here they ddont do shit

ionic tangle
#

not with that attitude

raven mist
#

we have one ingame

#

/ticket

marble mantleBOT
#

Hey, @raven mist

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
#

^

tired pebble
#

dude when ur farming for 2 hours and get dc'd u would get pissedd @ionic tangle

ionic tangle
#

dont farm for 2 hours lol

#

go pvp

tired pebble
#

how tf me as a solo going to get a base up

#

i have a base but it has no honeycomb or 2nd floor

ionic tangle
#

i have a base with guns on like 5 different servers rn

#

!ticket

marble mantleBOT
#

Hey, @ionic tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vapid venture
#

i need a ticket

tired pebble
#

estimate on how long it will be down and will it run back ?

pliant moat
#

i joined the steam group but i cant do /s

ionic tangle
#

@raven mist how long for a response on my ban appeal

tired pebble
#

thank you addmin

#

did something goodd 🙂

pseudo barn
#

need admin help

#

bought vanilla eu main vip 30days by mistake, was hoping can i change it to vanilla eu medium

slow birch
latent pawn
#

Yo, not like it matters. actually it does for my team, but why is my leaderstats for misc gathering on the website not updating? LOL

tired pebble
#

no trees anywhere 💀

slow birch
latent pawn
#

@slow birch rip, i need to know my worth

#

😦 I swear i got 1m wood to my name LOL

slow birch
#

Just tell them you have 2

latent pawn
#

chaaa rue

slow birch
#

They can't prove otherwise

latent pawn
#

facts 100, hands down g'd out staff

slow birch
#

Write it on a bit of paper and take a pic say you kept count

wraith terrace
#

im sitting in the water labs and trying to open blue card and door dont open but im loosing health of the card

sand wedge
#

A mod just threatened to ban me if I don't change my clan tag "nibb`ers" I told him my ferrets name is nib and we call him nibb'ers... This is getting a little ridiculous no? us trio 5x

slow birch
sand wedge
#

WHY???

wraith terrace
#

jamie i cant do puzzle on water labs on rustoria eu main cause doors dont open when i use cards

#

is it server bug?

slow birch
storm yacht
#

is this punishable

slow birch
#

!ticket @wraith terrace

marble mantleBOT
#

Hey, @wraith terrace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slow birch
storm yacht
#

rustoria 10x US

slow birch
ionic tangle
#

jamie

slow birch
#

Ocar

ionic tangle
#

how long for repsponse on ban appeal

slow birch
#

1-3 working days is the standard time

ionic tangle
#

damn bruh

slow birch
#

it can take longer should it be complex

#

Normally you hear back in the first 24 hours though

ionic tangle
#

ok ty

slow birch
#

Just be aware it can take the 3 working days.

ionic tangle
#

can u help me out with it

#

i keep getting banned for no reason

slow birch
#

I can not sorry only the banning Admin can review it.

ionic tangle
#

rip

sand wedge
#

I get threatened muted for clan tag thats my pets name "nibb'ers", meanwhile being door camped by "clit" clan and im sure theres 10 "cum" clans running around

spare widget
#

Sorry though - no point to try to be clever with it - thanks for changing it though and hope you have a good rest of your day

#

If you see a clan tag that can easily be interpreted as racist though you're more than welcome to send in a ticket in-game with "/ticket add (your report)" and we'll always take a look.

sand wedge
#

Terrible comment from a mod assuming people think racist like you guys do. It's my ferrets name jesus... People are soft as twigs these days and filthy cum clan tags are 100x worse

eager pine
#

Dogwater Medium server kicked me and i got blown into by the time i got back on

spare widget
eager pine
#

Yeah man me too

spare widget
#

Hopefully it balances out with some good luck in the future

eager pine
#

Bought VIP for the whole group on Thursday and its been nothing but disconnects

spare widget
#

Your VIP didn't work getting back on?

eager pine
#

Yeah it did but it didnt matter, they had already destroyed my bags

spare widget
#

Normally it's not an issue after the initial pick up, sometimes can be buggy right after getting it but if it worked at all then it should work the entire time without issue

#

Yeah, can't stop something like that. Just making sure that it wasn't like you had to wait in queue

#

Do you play on a SSHD?

eager pine
#

Yes, my specs arent the issue. its been your servers

#

I never had these issues witht he Rusty Moose biweekly

sand wedge
#

Then quit this server

#

they dont rlly care

spare widget
spare widget
eager pine
#

Yeah I think i am going back to the Moose. They were smaller, but at least more stable. Id rather not die because of hardware issues

wispy loom
#

Sent you a message

wispy loom
eager pine
#

Was yesterday a fever dream?

wispy loom
#

Also sent you a DM if you wish to troubleshoot this further

#

The first complaint in a while about issues on medium

atomic quail
#

Hey, I had a problem/dilema playing on one of the servers.

atomic quail
#

SO, I was on a 10x and I built a 2x1 at a spot next to a hill. I made a small stash in the hill inside my base and put a lot of boom in there. 100k sulfur, 386 explosives, 12 c4, and 10 rockets with 2 supply signals (I have a screenshot if needed) and hide it at 2AM. I got on 12 hours later and it must have despawned. We didn't get raided, had tc access and door access. No signs of decay, and the rust app said that it takes 3 real life days for it to despawn

#

and it wasnt there this morning

autumn flint
#

i got tricked into getting muted