#support
1 messages · Page 1659 of 1
Well the reason as you said is Ban Evasion. The only help I can offer is the appeal form
!appeal @viscid plank
Hey, @viscid plank
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@slow birch Thanks, it fixed my game the update
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Perfect had a feeling the update might be the issue
i just upgraded the twig bit on my bunker to amored anyway an admin could help a man out
hello good I have been banned from these servers without doing anything and I want them to unban me I have always played in these and with 3000 hours I do not think about playing it to lose everything I have more than $ 100 of skins and they accuse me of playing with a hacker but I never I have had no strike or ban on steam at all, it doesn't seem fair to me, I ask for an investigation and that they unban me because they have been confused
!appeal
Hey, @median sequoia
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Sounds like u got game banned if u lost ur skins
thank u bro
Can we fr get a pop rise on Rustoria EU Long i've been stuck at 2 players ahead of me for 3 1/2 hours no joke.
147 queue and it literally has not moved
the slots are dynamic and will move when they are meant to there is a hard cap. Staff can not affect the slots sorry.
Also there are 380 over 350 players online, VIP gets instant access and therefore block the queue
been known that but i've seen the slots flucuate
idk why it's capped at 350 when u guys be having it at like 600
Gotcha..
Just frustrating when u been at 2 players ahead of u for the longest lmao
There's only one real way to fix the issue
leave XD
fux dat bro i'd be in a even longer queue
and that's to raise slots, but that'll cause us issues with extreme overpopulation
but i completely understand your frustration
Pop should be capped like 400 rn
Will the vip for eu long restock anymore
on soul just judging by the queue and how many ingame rn
i hope
pop cap should be 400/450 rn
agreed
To be honest, i understand you want to make a profit but i feel its very unethical to basically say you must pay to have a chance of getting in
Its not a very good player experience for those who dont or cant afford to play
It's 10$ nothing to much it's just out of stock OG
I got scammed I got fly hacked now vip out ggs
I mean why offer so many VIP slots?
stop flying!
I think someone mentioned 500?
That is true dilly, i do think you guys oversell vip
Dilly do some magic and throw some vips in there
That's his opinion coz he just want to buy it
Dilly don’t listen to em throw some in there
.
I understand overselling it cause of the population of a server like that and how many people pay but seems to cause the longest wait times for regular users
dilly can u tell me how long i've been in queue or no
- Review how many VIPS you sell judging by the reaction of players to the queue durations
- Invest in better hardware for servers that require more cpu and ram usage - When pop size slowly goes down, change the server specifications
- Dont listen to people who ask for more vips as it adds to the problem
I do not understand why yesterday there were 700 slots and today it drops to 300, after waiting 4 hours yesterday to enter, today it is impossible to do so
The aim here is to provide a better quality player service, from what i understand is you provide a service to those who pay which is overfilled and have left the non purchasers to deal with the horrendous wait
and after 3 h stay in queue rust just timed out you
pretty much 5 hour wait to move 25 places in the queue
- We're a business and bills need to be paid, I feel confident that the slots are set to a number that is a fair middleground for profit/players.
- We're always on the hunt for better hardware, we can't just downscale the specs based on the population.
- We don't.
Dilly do u guys plan on adding more or should I go take nap while I wait in que
401/350 (151)
I have no say in the VIP slots.
current pop 50 over cap 😛
nor do I control them
So i won't be able to join until 52 players leave the server
That is correct
So there's just no point in playing
It's going to be above the cap all day, queue isn't even going to move
As im aware you have offered 500 slots for EU long alone, each costing £7.99 which totals £3995. I struggle to understand how you could be paying around £3995 for the EU long server and still be condfident that the number of VIP slots currently set is a fair middleground. As always I understand you guys need to make a profit, why not?
In terms of your hunt for better hardware, I am aware also that EU Main is on the best hardware, there is still better hardware out there for EU long, a discord moderator confirmed it but deleted his message when stating it. So there is better hardware for EU long since EU main is on the best?
Thats great to hear! How come the servers dynamic pop system doesnt increase its pop size then as the queue is growing bigger and bigger?
There must also be a hard cap in order to maintain good server performance throughout the wipe
Especially on long servers, where the biggest bases get built and the amount of entities is actually crazy
410/350 (154) Only going up : P
I cannot comment on the exact numbers because I do not know them. That money doesn't just go towards server hosting, there's people that work at rustoria too 🙂
+1 I joined the queue at 11 o'clock and I was 60 and now I am 36
may be EU Long II ? 🙃
I totally get that
Basically if u dont have VIP and you don't get in on wipe day and stay in 24/7 you will never be able to play after
There's a ton of other stuff that needs to be paid for too
Its just annoying as were at a standstill, EU long is on the best hardware but wont increase what so ever due to entities
I just think its was the oversell of vip slots which has ruined the queue system
Im assuming people inbetween have left
I will remember that once i get in i will always run my anti afk to never get leave the server lol
i know
i left my pc on overnight to forget there was a afk kick system
Server is just for VIP players, or regular players who make it in on wipe day
Other than that, ur shit out of luck IG?
It's extremely frustrating but we do not have an alternative at this time
: P be ready coz this is just the first wave of complainers brother
This happens every month
If we think of a suitable solution would you consider of using it?
No they wont.
I'm sure we'd consider any reasonable solution.
An unreasonable solution: Stop selling VIP's
Not saying stop selling VIP's
I mean its sold out so no way down that path
Just cut back on the amount you sell. I've never seen a server sell so many VIP slots in my life.
Im more thinking when a user without vip leaves another comes in
from the queue
Currently no one in the queue can join as its over pop but if someone without VIP leaves then someone from the queue joins
It solves the issue of the queue and wouldnt strain the server as much as it still leaves room for VIPs
can i get unban?
maybe a separate queue for vips
Unfortunately vips still get full access
It would be bad as they paid to skip the queue so having another queue for them basically rips them off
We wouldn't want to remove the bypass because that's kinda the whole point of it
What do you mean in terms of the bypass?
Bypassing instead of going to front
for VIPS?
yes
^ What about this suggestion
How long have you been on the server? Players without a vip :
i played for 3 hours at 12am but been waiting since 8am
is it gonna be wipe today?
What happens if one VIP player joined/left over and over to let people join until the queue was empty?
is it gonna be wipe today?
Depends. #oldserverinfo
It wouldnt affect it, its a non vip members slot who gets filled, if they leave they gotta rejoin the queue
Vips would just join as it is
As of now the queue isnt budging because there are more vips and it overfills the server
You're saying if a VIP player left the server, a normal person in the queue would get let in regardless of the server pop?
Even if 1 person out of 200 non vips leave it still progresses the queue
nono a non vip member say me, i left the server playing, someone who was waiting in the queue gets in and when i rejoin i have to wait in the queue, If i was a vip member and leave i could just rejoin normally and not affect the queue
@raven bison What does the pop have to be for the cap to go up
plz no wipe today bc is was a wipe yesterday
Dilly skip this song I don't like this song (thx)
I am not aware how that works / if it's a thing
@raven bison
So it's not a dynamic cap, it's hard capped at 350?
plz no wipe today bc is was a wipe yesterday
Right, yeah that is reasonable
So prime time for EU the cap will still be 350...?
It means that the queue can still progress and vips can still get in, win win
if you do not need any support then please continue this conversation in #general please TY
cmon, make more slots on eu long, 150 queue allrdy 350 slots, 410 online, u sold around 500 vip, and there is no chance for ppl who dont have vip...no sense and no vip available in store
WELL SAID LAD
coz my friend in queue for last 4-5 hours and its keep saying 2 ppl infront, how it possible..2 ppl infront for 4-5 hours???
or u made it on purpose
!slots
Hey, @copper night
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Read the messages I put in general that explains it
And that
It’s automated
bean you said the exact same thing yesterday lol
bro i was promoing shop
and i got MUTED FOR 12 hours cause i told a mod to stfu and my friend got 6 for prooting shop
You were muted for homophobia
@balmy cypress I was banned and my appeal was denied. I have clips I can show you, Is there anyway you could take the time and go over them with me?
If your ban appeal was denied that the final decision
Hey I've been trying to join the server it said I would have a 10 min ban but it's already been like 25-30 mins
give it a few more min for data sync you should be good to go then
@hexed nimbus like how much longer do you think ?
5 but do 10 to be sure
Alright 👍
need help asap
with ?
whole team got false banned
I seem to be banned from the VPN node, can any management help me lift the ban?
@hexed nimbus
administration is anyone in touch
<@&274971100184576010>
Guys, where can I see the answer to my appeal
<@&874995535881326632>
<@&874995535881326632>
i got a hard cheater on rustoria US medium
please make a ticket with the ingame "/ticket add ( message ) "command
administrator where can I see the answer to my appeal
!slots
Hey, @lusty dove
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
we’re working on it currently, don’t have a specific eta at this second
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
ERROR ID: 42F06B67-DC11-4720-9896-A4D4FFDEDDE5
HELLO
why can i not say pakistanin chat without getting 10 min banned?
someone asked where i were from and i just said pakistan and got banned
<@&274971100184576010>
Is us 2x down?>
there is always a reason you can see that if you try to rejoin @near halo @hallow wolf
its back online
says im haking
but i need to play to hack i didnt play lol
and when i try to appel its says YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
ERROR ID: 42F06B67-DC11-4720-9896-A4D4FFDEDDE5
waited 10 minets or 15
give it another 5min as data needs to be synced and if that dussent work send it in as a mute appeal
ok
waiting
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
ERROR ID: C22C0712-3AA2-4781-AEB1-4101E92646FA
same shit
Hello Sir,
I would like to ask hot
<@&274980199668645888>
Hello Sir,
I would like to ask how to purchase VIP because it shows out of stock.
Best Regards,
dont tag
please do not ping entire staffroles mate
^
!vipstock
Hey, @alpine hatch
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php
Do you have any further questions about this? Please ask in #support and we will be able to assist you!
sup Fel i see you buddy
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
ERROR ID: C22C0712-3AA2-4781-AEB1-4101E92646FA
you can hide from me
wait 10-15 mins and try again to appeal
waited 30 minets
like i said before if it dussent work send it as a mute appeal
ok
PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO
hell no guys
its 100000000000000000000000% false ban i wanna play
taka care of me borther
nothing can be 100000000000000000000000% 
just wait for your appeal
appeal for me doing noting seems legit shit

not gonna lie
its the standard responce time so if it issent looked at today it will go over the weekend
Pinging during school lunch smh
2022-03-24 16:39:32 Rust VIP | EU Main £7.99 Complete
2022-03-24 15:36:10 Rust VIP | EU Main £7.99 Complete
2022-03-06 17:51:48 Rust VIP | EU Long £7.99 Complete
2022-02-10 14:47:28 Rust VIP | EU Main £7.99 Complete
2022-02-10 08:08:44 Rust VIP | EU Main £7.99 Complete
2022-01-13 14:53:07 Rust VIP | EU Main £7.99 Revoked
2022-01-06 19:50:03 Rust Wipe VIP | EU Main £3.49 Complete
2022-01-06 18:36:26 Rust VIP | EU Main £7.99 Complete
last time i gonna donate swear god
Sorry to hear this! if you have made your appeal, it will be looked into 🙂
false ban 100000%
i need help
i keep getting kicked for like water mount and im trying to leave cargo while it was leaving
How do I report a player? I got video evidence, of him shooting through walls
any mods i just need to show you somthing
You should be able to join again 
can i know why im banned
Looks like it was linked to an older ban, which is resolved now
cheater teleporting and flying and aiming on vanilla x2
Hey, @pliant flax
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hi any mod online ? i need help EU Long
hi, when max ammount of slots on eu long will be increased ?
i would also like to know
i got kicked out for no reason probably flyhack violation when I went down the rock ,is there any chance that you could get me in ? because there is 178 people in front of me and thats like 8hours +
i have a question i can i pay other than paypal or creditcard i wanna buy a rank
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
longer than that neon
ive waited 8 hours to move 36 slots
...
i am place 14 thats why im holding on
i cant hear boat sounds can anyone help me plz <@&418055027639189504>
Plz join vc when you can to help
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @zenith grove
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hi any mod online ? i need help EU Long, i got kicked out for no reason probably flyhack violation when I went down the rock ,is there any chance that you could get me in ? because there is 178 people in front of me and thats like 8hours +
i need to report someone i have clips of them cheating and they took all my guns and still not banned
i need admin help please on 2x
^ US 2x vanilla has cheating trio
Report using /ticket please
Hey, @raven mist
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We'll get to your ticket asap
ok thank you
I need help asap
Is there a way I join back the server it says I've been banned for 10 mins but it's been over 2 hours already and I still can't join
When will VIP restock for EU long?
!pop
Hey, @knotty ore
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Fix eu small lag thanks
Should be better now
when will vips be available again ? @raven mist
Let me know if it happens again please
us long capped at 300??? surely up to 400
It just resumes its normal schedule
ok: (
How can I see the map for rustroia US main
does 2x vanilla have the easter bunny suits in crates too ?
Currently EU long has remained at approx 450 for the past 4 hours, is there any way it could be increased to 500 as it wouldnt affect the performance that much but would deal with a bit of the queue
@spare widget
hi any online ? i need help EU Long, i got kicked out for no reason probably flyhack violation when I went down the rock ,is there any chance that you could get me in ? because there is 178 people in front of me and thats like 8hours +
neon bro... we went through this xD
i didnt get the answer
they wont as anyone could say it unfortunately
or any response so dont spam on my massage
im actually sorry to hear that though
unfortunately it has
:/ thanks anyways
ye
no more vip can you please add 1 vip for eu long
lolol
@balmy cypress add 1 vip pls 😄
help
game keeps DCing me after wearing egg suit
I just tried to join rustoria.co small and it said unable to download level:(the name of the map) unable to complete SSL connection. Anyone know what to do about that?
how do i get unban?
any moderator ?how to get unmuted?
are u going to restock vip long
How do I fix an "object reference not set to an instance of an object"
I cant join the server I played last night
HELLO
My appeal was accepted and I still can't join the server can anyone help
im flying in the ocean after reconnect at Rustoria main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
It's been an hour already
76561198027018282 i keep getting kicked for exception (cs:70010)
I think im stuck in a vending machine
I'm inquiring about a ticket I made last night Ticket ID:25,27. Has it been looked into yet?
Same issue, something about vending machine map ui marker
I can join other servers but not this one
HELP im flying in the ocean after i got kicked at Rustoria Main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
any admins on to help
I keep on getting kicked form the server for RPC error
can i get an admin, i really need one rn
join the call for support
i have been stuck in queue for rustoria eu long for 8 hours saying you're next
HELP im flying in the ocean after i got kicked at Rustoria Main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
how i claim my boost reward ?
that happened to me
The patch they did clearly messed with players ability to join your servers properly, I need an admin to move my body I believe.
i have been stuck in queue for rustoria eu long for 8 hours saying you're next
Once the number goes below 350, you will be able to join, since there is VIP overflow
are we gonna get any type of support ???
HELP im flying in the ocean after i got kicked at Rustoria Main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
whats up
been waiting in call
Fear we are in the waiting for support vc
I’m getting kicked every time for RPC error
I can't join VC atm but I can do text if that works, or you can wait for another person :)
Fear can you help me with getting kicked for RPC error
any chance you guys can release more vip tickets, cause i need to join the server asap because of my base
Having a mapgui issue with vending machines, right when I load into server it kicks me
My body is stuck in vending at outpost can u kill me
I've joined other servers and each time I try to join main the same issue occurs
HELP im flying in the ocean after i got kicked at Rustoria Main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
can you please release more vip tickets so i can join the server?
Disconnected: RPC Error in PickupSound: Object reference not set to an instance of an object.
at WorldItem.On.RpcMessage (BasePlayer player, System.UInt32 rpc,
That's an issue with FP I believe, we are unable to do anything until they patch that, I suggest trying to verify your game files to see if that will fix it
Same
HELP im flying in the ocean after i got kicked at Rustoria Main , so now i can't stand , what i'm supposed to do ? my nickname is [DLD] !XANAX
You will have to load back in
I have verified the files twice and restarted my pc
my body needs to be killed or moved
facepunch really fucked us over now lol
@dark radish hey I'm trying to join back a server I was banned on I made an appeal they accepted it waited an hour and I still can't join
Same w me
can u release more vip tickets please so that i can join the server?
So no help at noon the first full day of wipe? really, Im glad I dont buy vip lol
Hello @dark radish can you please add some vip for eu long ?
Fear what im trying to comprehend is when EU long and eu main are on the same hardware why eu long pop is so much lower, i understand bases add to the issue but surely adding 100 extra slots wont affect performance
@dark radish can you atleast boost the pop for rustoria eu long, i have waited 8 hours in the you're next section
if eu main has 700 people + bases doesnt compare to 450 + a little amount of big bases
!slots
Hey, @shell island
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
!slots doesnt solve the issue im asking
Hey, @west mica
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
It automatically sets the pop, we don't control it, once it reaches max it wont go any higher
!appeal
Hey, @burnt brook
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
If eu long has a hard cap how is it dynamic?
If we didn't hard cap it, then performance would go to shit
@dark radish so how much longer do i need to wait untill i can finally play
I need help i get disconnect: exception cs:70010
Do you mind mentioning the level of the hard cap?
@dark radish hey I'm trying to join back a server I was banned on I made an appeal they accepted it waited an hour and I still can't join
@dark radish I need help i get disconnect: exception cs:70010
@dark radish can you like atleast just let me pass only this one time, i have waited 8 hours
I saw someone manually unbanning you, when did you tried the last time ?
@toxic shard I tried probably like 15 mins ago
what server ?
@dark radish @toxic shard This is happening with multiple individuals at the moment no one can join with a restart updating the game. Ive tried redownloading, verifying, moving the file to different folders, restarting pc, ect it wont let me join giving a prompt that disconnects us
I need help i get disconnect: exception cs:70010 main
What does it mean by meet the expectation of a long or medium server?
@toxic shard US 5x no BP
I have big cal issue too
See if you have the latest patch
can any admin just let me pass the queue because waiting 8 hours in "you're next" is pretty sad
I was on last night
I indeed do
try again please
@wispy loom can you please do something about it?
About what?
Can someone kill me in game https://steamcommunity.com/profiles/76561198027018282/
i waited in the queue for rustoria eu long in the you're next section for 8 hours straight
@toxic shard just tried again and it still says I'm banned
I can't help you with that
so can nobody do that
@toxic shard what should I do?
I need help i get disconnect: exception cs:70010
Check if you have the latest patch
I dooo
@wispy loom can u maybe release more vip tickets?
when are restarts on eu medium??
I fell asleep at outpost idk if that has anything to do with it
In the morning
bruh, ive been in queue for 5 fucking hours. and there is no weekly pass. fix ur shit
This bug is still happening.
There is nothing to fix
feels bad
GET EU MEDIUM WEEKLY PASSES
I reported it to one of our devs, he will look into as soon as possible
no ETA unfortunately
@toxic shard thank you!
verified game files twice, restarted pc and joined 3 other servers. the mapgui vending machine marker issue is only on your main server. I cannot join to play from the base I spent 9 hours playing in yesterday
Anyone on GeForce now having I need help i get disconnect: exception cs:70010
Same
ya me and a friend are as well
Its GeForce then
Would I be able to speak to someone directly about my appeal? I cannot find where I have been responded to about it.
No its the map having an issue loading in vending machine markers
I see my body then get kicked immediately
What your steamId ?
@toxic shard will I be getting a DM by them as soon as its fixed? When will I know if I can join the server?
They need to fix whatever is causing it, moving or killing our body might help but who knows
shit if its not fixed soon do i get my vip refunded
76561198799331999 this is it I believe
Facepunch is released a lot of updates today, I would expect Geforce to not update their game as fast as they get released
I agree w mark
hopefully FP and Geforce will have the situation fixed soon
not server related? i can load every other server no isse
Pinhead u on GeForce too?
My VIP is not working anymore eventough i have like 10 days left
Try to connect to the server you will get your unban date
why you gaslight admin? I literally said i can join other servers
im playing off steam
only having issues with that server ive loaded 4 other servers fine
^
Check the store to see the status of your subscirption, and if you confirm the issue open a #payment-support ticket
@toxic shard will I be getting a DM by them as soon as its fixed? When will I know if I can join the server?
Usualy crash are linked to multiple issues related, meaning being able to join another server doesn't mean it's a server issue but just some luck to not be in the crash conditions
play 1h and you might end up in the same situation
its an issue with the map loading vending machine markers it wont go away
I don't know unfortunately
ive been on ukn for over an hour and tried loading us main 4 times and i cant get in at all
great way to start wipe fr
@toxic shard do you have the official rust discord by chance?
I have the unban date however I just think its crazy as I play with a large group and only myself and one other guy gets banned and all other 7 guys get to continue playing.. I only got banned as I was on at the same time this other guy was.
Yo yo can I dm admin
UKN are really specifics servers, you can't compare ukn, build, vanilla, modded
I have base i need to fill tc and get in before massive que I cant join the server...
I would recommand making a f7 report with the error if you didn't did it already
not just ukn ive loaded 3 other servers fine as well
@toxic shard will I be receiving a notification from someone if I can join the server?
I don't know, it depend when it's fixed, ... I would recommand trying again later
Cant get on to Rustoria US Main, I have VIP and it hasnt worked since the last 30mb update in the last hour. I think the server needs to be updated/restarted. 4 other people have the same issue and have mentioned it in general.
Mr marc can I dm u
About ?
In game stuff
Please make a ticket in #payment-support if your VIP isn't working
We do not provide ingame help
My VIP is fine
i need help please
@toxic shard can i please get unbanned. i got banned for association . I swear it won’t happen again i didn’t know my friend was cheating he just told me to hop on. and join him
!appeal
Hey, @brave sorrel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hello i boght vip but when i tryed joining the sirver it did not work?
it keeps loading prefabs, I got in then got "UIMAPVendingMachineMarker.updateinfo" error
Nah I need to explain something in dm
Make a #payment-support ticket
marc can you help me please i cannot connect to rustoria and it is only rustoria
Do you get an error while connecting ?
yes
Please make a ticket in #payment-support
What error ?
@wispy loom know what this can be
^
that one
thats the error im getting
Probably fixed in the latest patch
no
Make sure your game is up to date
The patched caused it
just updated its still doing it
Then you'll have to wait I'm afraid
then its rust issue as i tought
bruh ok
Look what I sent 100% u can help
@toxic shard how will I get responded to about my appeal?
fix the game
If you discord is linked the bot will send you a message
tell that to FP we cant fix it
otherwise you will have to check the website again later
Its a rust issue, the recent patch has enabled whoever installs it to not be able to join im sure they are working on it
5 people in our group cant get in and have that error
Got the same message, any idea ?
me to
F7 report it please
I think its linked I got a message saying I could /auth in the game etc from a Rustoria Auth is that all I need?
verify game files
I tried
Log out and back in and tell me its verify game files
@toxic shard can I donate more to speed up the queue of someone checking my appeal?
add items from DLC to the shop?
Got the same error any help? Seems like server side error files integrity are good
toria being stinky asf rn
No
In the morning
Has to be resolved by a client update by FP
Nothing ryan can do, it's a game issue
@toxic shard how to fix this?
Wait for an update
This is a server update issue. Rust updated, but the server hasn't updated.
I've been banned for like around if not over a year and I applied but got denied a while ago iss there any possible way I could appeal again
There is no server update
bruh fp gonna take to long
No server update yet
so i cant play untill its fixed?
What time?
Vending machine marker errors… widespread issues rn
THis only started happening after a 100 MB RUST update before I got on this morning.
my wipe is over pretty much
8am CEST if my memory is right
why is the queue on eu long not decreasing since an hour or more
nice fp
why cant i open up the map in us main
hit g bruh
Because there are more people online than the capacity of non vip players
rip weekely wipe... lost a day cuz of an error
fr fr
Help me solve the error, I'm running on your server and this error occurs, everything is fine on other servers.
so how can my teammates play? if its server error
yea
Need a game update to solve this
Probably because they haven't disconnected yet
fp takes to long
@solar socket They haven't gotten off and the 100 MB update hasn't been done by them.
na i get kicked when i open the map
gg man fp so good man
im in waiting for support
Did they fix the vending machine error yet
no fp sucks balls
My mom is mad im not playing rust
come thru admin man wait for support
facepunch suck mine balls
@willow adder so its no way i can play untill the server restarts?
yea pretty much
nice update....
wipe over man gg dont wanna grind Saturday
can i talk to main admins?
no
Server restart won't do anything now
anyone know what this is? i keep crashing instantly when joining
i have same error
just talked to alistair said its on servers end
yes everyone is getting it scroll up you brain dead
there was just an update about 30 min ago
They don't have any answers really. Only FP can fix this.
fp sucks ass
its fixed? or they working on it?
no
hello i am getting rpc error when i join rustoria medium
a
god its so funny to me how slow the rust community is
anyone else getting rpc error?
yea
-.-
just check 10 messages above
I play through GFN, everything has been updated and the platform is growing, but there is such an error, my friend is playing on exactly the same platform right now and everything is fine with him, is there a solution to the problem?
so is everyone dc'ing?
Just got it again
lol
yes everyone is dcing and everyone is stupid
Too late I raided all of your bases.
3 times I disconnected wtf did I buy vip for
bro
no z no need for this toxicity bro
its fp are you fucking slow?
VITAL is running just fine. Ditch this trash server.
is there a fix ?
no need yall fr be the dumbest people ever this is why i hate rust players
Not yet, my guess is that we need to wait for the next client update
heelo
update game so i can go more deep on these
ok then get tf outa discord and stop reading it
omg
Just read above
its support channel bro not talk shit about others channel
who
are you stupid
nice 🤡
F
circle spray zzz
No need to be rude, there is a way of explaining things with respect
i tried everyone is just to retarded
bro ur a nobody and no ones asking for ur help
i am
go get some sunlight]
Calm down boys
@toxic shard i just got time out when i was waiting in the queue
ye asking admins not u
Nothing I can do unfortunately
when is re wipe
😦
Can add some more vip maybe ? 😄
🙂
Guys we cant fix the error message please if you are here regarding that continue to talk in #general so we can focus on people that do need help that we can fix TY
Any idea how VITAL has no issues?
it doesnt help when everyone has a iq of 4 1/2
you should wipe the us 3x today
ong more vip like more expensive or sum
it would be way higher pop
stfu
lol
MORE VIP
Anyone know how to fix this- Disconnected: Exception (cs:70010): NullRefrenceException: Object refrence not set to an instance of an object. UIMapVendingMachineMarker.UpdateInfo (ProtoBuf.VendingMachine
bug in latest client patch need to wait for facepunch to fix it im afraid
ok ty
it's possible to have some more vip for the EU LONG ?
No
Okii
Make sure you have the latest Rust patch and verify game files
can i talk to one of the head admins?
neither of those did anything
SUPER FUN FORCE WIPE 😄
Sup
how did someone just kill me ingame i was outside
!gamefiles
Hey, @shy shale
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
i have alrdy done that
File Integrity is good on my side too
its onlyu rustoria servers tho so its you guys problem tbh
It needs a patch, its error in OOP
its a bug in the latest client patch need to wait for a hotfix by facepunch im afraid
How long would that take usually
Hello, I go to the rustoria US MAIN server and this error pops up, the updates are all installed, I play through the GFN platform. I can go to other servers and the error does not crash. My friend is playing on rustoria right now and everything is fine and also through GFN, is there a solution to the problem?
no they hate russians i am afraid
i am a fellow russian experiencing tha hatred here
Will there be a big roll back for this issue?
no as the servers are all running and playing im on long myself rn
Pushing garbage updates in production before testing, basic inheritance error cmon
There don't seems to be an issue on the server, therefore no rollback the server is stull up
Yet VITAL stays up with no reports of crashes, such a joke
Nobody gives a fuck about vital bud
you can't directly compare modded and vanilla servers also all servers are different
(not saying one is better than another one, just saying to not compare with this kind of bug, one day the issue is on one the other on the second)
Disconnected: Exception (cs:70010): NullRefrenceException: Object refrence not set to an instance of an object. UIMapVendingMachineMarker.UpdateInfo (ProtoBuf.VendingMachine any fix yet?
Gonna need to wait for a game update
Actually is there even any vending machine on the map ? I remember that it's not something that common on this server
read above
this keeps happening
@toxic shard VITAL is flooded with vending machines.
what is this?
rustoria main didnt crash
Client issue, most certainly linked to the last client update
my game is updated
gonna need to wait for a new update
That is the problem
bro its so nice having fresh wipe be this ass
That you updated with the newest build pushed out.
hi i have the same error
i have this same error, only in rustoria us main, i joined others server and i can play normal
Does this happen every time you connect?
All rustoria servers or just one?
ill try joining a different rustoria
Thank you
US Small same errors
@balmy cypress I was actually able to join Rustoria US Small but I can't join Rustoria Main still
Thanks for checking, looking further into this
@balmy cypress Its dropping always, i dont know what is the problem of this error
same error as he got
same here
Same
yes
Done that
it dont appear to me any update
i already verify my local files and joined and same error appear
Don't open the map as its looking like the issue is related to opening the map, still looking into this on our side
2:47 PM] F l i p: Nope, they think its a facepunch issue not a server issue
[2:47 PM] Alistair: They're incorrect I'm afraid.
facepunch says update ur servers rustoria
they said its front a patch ealier this morning or something
Hello. My teammates f1'd at outpost and can't reconnect to loot their bodies due to these crashes. Is there an ETA on this fix?
soon as they restart n update server yeh
Its being looked at here Mute
facepunch literally told me all they have to do is update
iin my steam it doont appear an update :/
update what there is no server update mate but its getting looked at again
restart steam
i have been restarting steam too i cant get my game to update
I've restarted steam, verified game files, chanted good luck chants and keep getting an error at final stage after everything is loaded but before I'm actually in game 😦
I had an extra update last night
it was all good till i looked at map and it kicked me out
i restarted steam a few times
I keep getting on some vending machine error when I load into rustoria main. Does anyone know how to fix this?
yea map is borked, the error I get is a null pointer reference about a UIMapVendingMachineMarker and it just wont load
Anyone else getting kicked on the map?
if u wanna play just dont look at map.
I restarted Steam, Verified files, and reinstalled still no luck.
kinda jarring but all u can do
I get the same error too @tardy path
have VIP just to watch home screen all day
SAME HOW DO I FIX IT
same i got the same one
yeh till he updates his steam
If you have build 623, you will crash if you open your map. Unfortunately, if you have this build and die, you cannot load into the server.
just died now the map is there adnd i can not even load on LOL
Aware of the kick message, our developers are working on the issue
The build that is working without error on Rustoria is 618 and Change 70004. Build 623 Change 70010 crashes every time you open your map.
Awesome 🙂
Beside, server is lagging quite a bit aswell
Which server?
EU small.
Thanks for heads up, will be looked into also
No worrys @balmy cypress. We had some big lag spikes going on for an hour or so, seams to be not only me.
Sent you a message
@balmy cypress Hey there, added to further discuss your rustoria admin application 🙂, what is that mean?
Accept the friend request and we can discuss 🙂
@balmy cypress u didnt add me in discord
ok done thanks
is the 3x no bps wiping today?
No
same thing happing to me to when i try to load in
the monkey admins need to get the bananas out their as and restart the server
Aware of the kick message, we are working on the issue
cap
luke fix the server by restarting it you monkey brain
work faster this is all you guys do as rust admins fix it faster
Being rude to the admins is going to achieve what exactly?
Hopefully resolution because it has been 2 hours and these monkeys have done nothing you sjw
It’s going to make thme monkeys work faster
Do you seriously think if there's something restricting people from accessing their servers that they're just gonna lean back and do fuck all about it?
yes
i have
Then you're the monkey.
thats all they have done shann you fucking twat monkey
Differend issue
yo my buddy had that respawn issue and he deleted maps in his common folder and i killed his sleeping body and its fixed
For some reason I was kicked with "Ban Evasion" reason. Steam ID: 76561198054052545
shan they arnt doing shit about it ive been waiting since yesterday you fat monkey
is there a report thing on here
@split axle im getting the same error
!report @manic perch
Hey, @manic perch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @ashen holly
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@balmy cypress do you guys have an ETA on the kick messege going on ? say something about UIMapVendingMAchine
Just try to prevent opening your map
@raven mist it wont let me load into the server lmao
ASAP, unable to give an ETA but its actively being looked into
ok
Will EU long restart?
ive got error code disconect exception cs 70010 nullreferenceexception object reference not set to an instance of object. uimapvendingmachinemarker.updateinfo
same
@balmy cypress Not sure if this helps, but it steams to be that it's only me and my teammate who closed our game and got the new update that is lagging. The others are not.
this is bull shit its second day of wipe
Chill 🙂
im in the server rn
im solo mate
sadge ;C wanna trade spots? im queue place 45
yeh that one
haha ima have to pass on that one
see now its queing
h

how do i make a ticket
Calm down dude.... Wait for the developer to sort it out ffs.
Check #announcements
yes be patient and keep a eye on #announcements Ty
Also you should not be mad at rustoria, it's fp who fucked this up.
so its a server side issue fine really couldnt e arsed start codeing at 8 pm
is it ok lol
/ticket
Hey, @astral badger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
sorry man
!appeal
Hey, @astral badger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I sent appeal about ban evasion, admins is it possible to check it now, pleeeease? Steam ID: 76561198054052545
Maybe it's because i use ExitLag, software what optimize connection and ping?
gog go go go go go g o reset
standard responce time 1 to 3 business days please be patient
Fp released a hotfix and now a plugin is updated and causing some issues. It will mostlikely not take long for a developer to fix it.
go go go go go go go reset. taco chupas
Hi beautiful admins of the rustoria scene when can I spend money on vips for eu long
please head to #general TY
taquinho
is it fixed yet
/ticket
Hey, @wind dragon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
think its sold out
im being kick every min they said RPC error
nopr
how can i fix it ?
@north crest love the pepe kekw
fb fck up
i cant play every time i move or spwan they kick me for RPC ERROR can some one help me <@&874995535881326632>
Read #announcements
working on a fix
loads are getting it
zenzen showed me it
It's a very nice one indeed. 
how do i fix the rpc

i got eu long vip yesterday can i return my money back or change the server vip?
read #announcements
Again
You can discuss that in #payment-support
so do you think there will be another force
no still
I would say just make a pin, but people still wouldn't read it.
they have propper bollocks this wipe up
group of ak korean chads 20 strong sleeping in launch lol
loot m all hahaha
Can i get geral vip????
i think free skinbox for everyone effected by the issue, guaranteed someone been offlined bcs of it 🙂
lol
yeah that will surely work on a vanilla server
tbh if someone does get offlined bcs of it its the admins fault for ruining their force 🙂
get rid of it
its fixed everyone
im in
iM STUCK IN THE 2ND SPOT OF THE QUE?
anyone knows what this means
iM STUCK IN THE 2ND SPOT OF THE QUE?
theres been errors all day
Rejoin...
oh ok thanks
ill be in que again?
any admin on US small
Any1 know why ive been in the number 2 spot of the que for 2 hrs. When the que is going down?
Can yall fix the fucking rpc shit
<@&874995535881326632> can we get in a call i got banned for an hour and all i said i was pakistan
i was answering a question from someone in chat
and i just randomly got banned
It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
afraid you just need to sit out the mute
damn lol alright ty for letting me know
Is there any issues with connecting to Eu Medium atm? Friend can't join, nor can he see the server in browser
IS US MAIN BACK UPP??
IDK BUT WHY ARE YOU TYPING IN CAPS?
where can i buy vip?
thx
You must be fun at parties.
LOL YALL ARE BANNING FOR SAYING PAKISTAN
i am you monkey fuck
small mental energy
I need an appeal ban it says i was banned for hacking and the reason for that was of association i think and that was over 3 months ago
I hope you get banned.
I need an admins support
It's a known derogatory term that is being used by players in this game frequently to attack other players with so therefore it is mutable for anyone who says it. This is taken straight from the wiki:
"Paki is a term typically directed towards people of Pakistani descent,[1][2] and as a racial slur is often used indiscriminately towards people of perceived Pakistani descent in general.[3] The slur is used primarily in English-speaking countries. In the United Kingdom, Scandinavia and Canada, the term "Paki" is commonly associated with "Paki-bashing", which consist of violent attacks against people of Pakistani origin."
Hopefully this clears the confusion up.
wow
Hey, @opal coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
it kicked me again, and now other error lol
we are kicked
@fossil igloo
hi .. i want buy vip
Hello, im playing now in rustoria EU Main and all shop is gone! <@&274971100184576010>
I says when I made an appeal it was denied I legit did nothing to get banned
why isnt rustoria 3x not wiped
force wipe yesturday
but shouldnt it wipe today anyway
!force
Hey, @unborn lynx
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1649354400:F> (your local time) is the time of the next force wipe and it will happen <t:1649354400:R>.
well no point in wiping the server 2 times in 2 days
ig
so they skiped the firday wipe
Skipped the wipe, correct
IS US MAIN BACK ON?
support reponse time is pretty bad for active cheaters on main servers lol
It was never down
Is there a fix for the disconnect issue yet?
Keep an eye on #announcements
well half of the people couldnt fucking play on it so it qualifies as down for me
True
@wispy loom it says i cant make another appeal and I did nothing wrong like what man
<@&274971100184576010> what happend to EU Main?
how do i connect my discord so i ge donator
!link
Hey, @grave minnow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
like 10th time in past 10 mins
its down again
@north crest Have you even read what that says? No where in that paragraph does it say the word Pakistan, the country's name, is derogatory. I was not asking about the shorter terms.
Is your auto ban just so lazy it bans because the word includes the short hand
Same for my friend
keep crashing on eu main
we are aware and currently trying to find a fix
ITS DONE IT AGAIN
stores are not displayed on the map, please fix
same
WHILE MY TOXIC ASS NEIGHBOR IS BUILDING HELLS FCKING CASTLE
lol
ROLL BACK 4 HRS AT LEAST THIS IS A JOKE
kicked me again
Bro what the fuck is this crashing over and over and over RPC error
I NEED HELP
ITS A PLUG IN BUG
KILL ME PLZ
IN AGAIN
hello there im getting a rpc error in pickupsound disconnection whats this all about
<@&874995535881326632> please pm me for cheater info
use the correct way and do /ticket add ( message ) ingame to report a player
im getting kicked out from the server the whole time
whens this getting fixed????????????

