#support
1 messages · Page 1649 of 1
Any new updates on this ridiculous ban been 24 hours now.
did you make a appeal ??
Yes empress said they pass knfo along but its been a whole day mow for teaming i did not do, now im missing out on my vip that i purchased and all my kit was stolen as i got banned like it was an obvious setup my teammate was helping out a solo, literally the kids clan tag and we cinfo him to make sure , i left to go pick up my boyfriend from work and came back you been banned for teaming
@hexed nimbus
well im afraid you then need to wait on a awnser from them as i cannot do anything else for you im afraid
Is it because im a gamer girl that this shit is taking so lomg jesus my other teamate got unban like 30 mins after the situation like the actual f
do you have it happen to you before ??
No this is the forst
First ive never had an offense im a vip but taking the long time to recieve help
then its indeed strange he is allready playing and you aint please bare with me
We do not discriminate at all.. do not throw ridiculous accusations around. If they said they passed it along then I assure you they did.
How is it ridiculous if my friend who is a guy got instant unban but im waiting. ? Hes not vip and i am ????
Im upset due to my things i paid for are being wasted
Its bull
Like literally after i got banned 2 mins later i was being raided like it was obvious the kid that was being raided set this bullshit up
I understand your frustration however we are not sexist so please do not say we are. Have you attempted to log in lately?
I have yet to recieve a ticket reply since i tried last night, so i assume that its still applied
I know assuming isnt good
did you check back on the banspage yet ?
If you dont mind can you link me
When you login what happens?
if it only says submit then apperently you didnt make 1
you see any under review or accepted or denied message ??? @upbeat hazel
Nope because admins told me to do it under a mute
Yeah, I was the one who told you to do that, and if it's not under review anymore, it means it was either denied or accepted
Have you tried connecting to the server recently?
If you made a new appeal, as a ban, then I'd recommend linking your steam to the Rustoria discord so you could get a reply from a bot when your appeal has been responded to
can i have support please? ive been banned for ban evasion but i have never been banned ever and have only had one account
Can do that here https://rustoria.link/
Hmm, well, that may be an error, seen it happen before, but an admin would know for certain, you'll need to make an appeal here https://bans.rustoria.co/
bruh it said my ban appeal got denied for playing with a hacker when everyone ive played with on your servers haven't been banned for hacking, i dont even know what server i got reported on
Try connecting to a Rustoria server on that same account, you should see a ban-timer
If it's your first offence, the ban should be for 7 days
yea it is
whats the Disconnected: Hacking ?
Vpn or hacking rrom my knowledge
if your ban appeal gets denied and your account is linked to Rustoria does it dm you if you get denied or not
!appeal
Hey, @shy berry
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Yes, it wll
give me that vip

10x crash?
Should be up again
5X nopb US is lagging as hell for me, 500 pint out of nowhere
Sometimes a simple reconnect could help, but if it doesn't, send a message to @wispy loom
He will assist
Already tried, will message
like 4 people at O12 screaming n word like fucking retards on my roof
Hey, could you please report them in-game? "/ticket add <message>"
Yeah I did, had not idea you could do that thanks
steamID's\names and screenshots (if you can upload to an image host like imgur and include the link - that'd be great. If not, just make one with steamID's and the details of the report)
I dont know exactly which one of them because they are hiding on my roof
Oh, is it in voice chat?
We do not moderate voice chat unfortunately. We do suggest you turn off voices.
yes
^
oh.. how is that different..? so you can behave how terribly you want in voice?
Voice chat doesn't leave traces in logs, can't really pinpoint who exactly said what, even with a clip it could be a voice-over or a discord teammate in the background
leaves a lot of room for ambiguity
i got banned on the 10x for like 20 mins idk why dosnt have a reson
!steamid
Hey, @tall bane
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
There is a guy on the 5x server running around screaming the "n-word" and when confronted with hes racist behavior he threatens to pull ips and ddos "video evidence does exist. Just ask:)"
best regards Chrimson.
someone actually gonna reply and help today? much appreciated.
Been told ill have my answers shorrly multiple times now by different levels of staff any real answers
It looks like this was your first message today?
What is your question?
Hi, can you please make a ticket about it?
in-game
"/ticket add <message>"
like so
yeah today mate, sent one yesterday, made an appeal heard nothing, just sorta wanna know the crack
But keep in mind that we do not moderate voice-chat
if any of this was typed in game chat by text, that'd be more concrete evidence
Appeals are looked into when we are available, They typically take 1-3 days to hear back but can be sooner than that timeframe
I was told the staff manger was going to look into stuff regusrding a teaming ban even though it never occured on my behalf, was told to make a mute appeal and to mention it was a ban appeal for teaming. I loterally just bought vip it literally says 24/7 support like wtf wasted money now along with a false ban
well can you atleast see if i've been looked at yet? my ingame name is A6586AM ID 76561199228446934
this has been an ongoing thing for almost a week
#freemeupiminnocent
Have you tried connecting to the server recently? you should see a ban-timer
Sorry for the double ping- but can I get your SteamId and I'll take a look shortly!
Its not about the timer, i didnt do anything 76561198860678353
Thank you for that keep me updated pleaae who can i goto about like a wipe extension of my kit
I asked about the timer because it appears once your appeal is denied\accepted, if that happened it means you need to wait it out
Seeing as you submitted a mute appeal as a ban appeal, the response didn't stay for long on the website, so not sure what it was exactly, but ye, Spoofy should give a more accurate answer
You can open a #payment-support ticket if this is something you'd like to incur about.
However, does look like your appeal was denied and that your ban will expire next wipe.
Fuck no thats bullshit the kid that my teammate against was a solo we were a 5 man thats nkt fucking teaming like what kid of shit is that ?
Helping counter a raid on a solo is not teaming
He was solo we even cinfo him
His clan name was solo aswell
I understood if we were a 6 man helping a solo but we were a 5 man check the logs wtf is this shit
We were a 4 man all wipe but i met a new guy and was showing him electric and what not so we were a 5 man
If we never stack 7 on a tc or was physically teaming with raiding or pvp why the hell am i banned for teaming
I paid for some bullshit investigate it correctly
I wasnt even online when the teamate was helping the raid victim either
Hey i'm in waiting support if an admin can help me pls
Feel free to dm@me I’m unable atm
The problem start when you have a lot of friends/... on the server, the cycling rule make it so the rule is quite strict
https://bans.rustoria.co @chilly plover
Ah Thanx spoofy
CHECK THE LOGS i never cycled i was the team leqd
What I mean is that you can't jump on every action on the server, teaming on every solo just because you want to help them
Then he needs to make a appeal here https://bans.rustoria.co/
A 5 man is allowed to counter a raid are they not ?
To counter yes but then it means not being bagged 🙂
It was inly 1 of our members that went to counter
you didn't counter, you went to defend
2 were offline
Vous devrez attendre que l'appel soit examiné par l'administrateur d'interdiction.
@chilly plover
1-3 jours
I saw multiple interaction that I considered as friednly interaction, leading to you group being way more than 6
Can you show me the interactions please?
When banned we were offline ??????
3 of the 5 were offline
So what interactions occured id love this information
How could i interact with someone when offline bro like on god tell me please
Your team
My team member tserare helped defend a solo player named [SOLO]Fazeskye whileni was offline please explain this to me
How is that over 6 people even with offline players included
You ban isnt making any sense theyre was never a point were there was more then 6 member on or offline were involved
The screenshot is taken from the rules that are displayed when you connect to the server
those rules were not updated since yesterday
What ???
There was NVER OVER 6 what are you on about dude ?
Please explain how 1 person on a 5 man team helping a solo defend is teaming over 6
There was definitely over 6 involved with this situation
this + the fact there was additionnaly intereaction we run over 6
Can you give names llease because there was not i literally was offline with 2 other members.
which make it something going against the rules
What was against the rules that occured my guy you arnt making swnse
I was offline with 2 pthers
My team mate helped defend a solo player
In fact he was not
Well the name of the clan doesn't always reflect the reality
It shows when that player joined
Please check it
They were not on the same team dude
Those two kids were solo and lived my my clans village a couple wipes ago
I would advise you to check the rules anyway
They teamed after he got raided
I wasnt affiliated with any more then 6 wtf is that about
That occured afterwards thats not me countining to help them
Going to counter a raid there was no other kind of interaction of trading pr anything
Countering a raid of a solo player
He got the got on his team aftercheck the logs we never had any kind of affiliation with gim after trying to counter wich was failed
poprn
?appealtr @near halo
Selam, @near halo
Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://bans.rustoria.co/
Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.link/ bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.
İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
There was never any interaction where theyre was more then 6 on or offline you can check it
Then your saying logs dont lie check it
Thats not how it works
there was more than 6 people between the 2 teams. Therefor it breaks the rules. That is why you are banned. And as stated your appeal was accepted but the length will not shorten
He was a fucking solo dude look at when the other kid joined his clan i had no idea he had a friend after he got raided he tried rebuoling check the chat logs
Check any log you can its fucking evident
Rediculous that i paid money for some bullshit not involving me and no rule being broken and i still be punsihed
Its your responsibility to know how many players you are playing with.
Are you not reading properly ?
After looking at the logs it still remains, The "Solo" Wasn't a solo
Okay wtf how is that my problem they didnt live together ?
How am i to know who someone else knows
He was solo dude
Then in future i recommend not playing with anyone outside your team. Thats the risk you take
no admin here?
I didnt what are you on about you just admitted that the kid was solo and his friend nooned him i never had any i teractions when rhey jojend up i didnt even know they did so again thats not 6 dude your just trying to justify your bullshit
Hi how can I help you
Hey, not an admin but, how can I help?
everywhere is crawling with cheating but no one controls, f7 doesnt work anyway
F7 goes to EAC and facepunch, Rustoria uses the ticket system
Use the ingame /ticket command
!ticket
report the rulebreaker in-game by typing in chat "/ticket add <message>"
Hey, @teal stirrup
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
yes i know, you wants video record every fking time, can you spectate them?????
Your some fucking bullshit and you know it check the logs when this happened and show me proof idc if he had a friend no interaction occured when that kid was more then a solo
@quaint patrol
Its a day don’t make it worse for yourself just a friendly advice
Bro please show me where i helped this kid when he was a solo he was solo all wipe
He got his friend to join aftery teamate attempted to help someone
Who says we need them. It’s explained how to add them
Otherwise provide name and what you think the are doing @teal stirrup
Apparently he was associated with that player prior to joining, quitting a team to get help is not a bypass
He didnt wuit are you not reading properly ? He was solo and knew that guy before hand and was jojned AFTER my interactions with the SOLO player
yes i did it so many times, all tickets are being closed because you want insufficient information or video
They played together pregious wipes not during that wipe how is that not allowed what in the hell
I get you upset it’s 1 more day. Admins explained it to you. Please move to #general so we can help people that have questions. Ty
maybe it's the BOTS that answer my tickets, they always get the same answer
We don't have Bots reviewing tickets
im not sure
I am
Yall just back eachother up just like you tell us please show me the so called proof of them being associated together becuase this is straight ridiculous
Fact check: lilico is indeed speaking facts here
@quaint patrol can i dm you?
Hi what’s it regarding as I might be able to assist you
As the admins looking at your case stated previously the players were accosiated to eachother and were even on the same clan #support message
and the reason we dont share evidence is so people cant easily find ways around our ways of monitoring crossteaming or rulebreaking in general (not fact checked just a logical reason that id bet is the reasoning)
2 days ago i logged on server and was about to spawn, when i spawned on my bag i got kicked and banned for hacking by console i wrote an unban ticket on your website but i still havent gotten a response...
Please make a appeal
how
when is luke usually active?
Appeals can take up to 3 days or sometimes more depending on the case
The standard respond time is 1-3 days which might be more or less depeding but someone will take a look into your ticket
why are you asking?
and he seems to be on rn
bc i had a ticket i was waiting for
ok ty
Luke will take a look into it as soon as he has time to do so
okay thank you 🙂
https://bans.rustoria.co/ right here please
How do i see ticket response if I forgot the ID?
./ticket list
and then you'll see it in your F1 console
type it twice if it didn't work the first time
/ticket
Hey, @indigo lotus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@raven mist any update
ayo any mods or supporters or admins in here so i can talk 2 yall bout my appeal its 3rd day and still nun
are there any mods on? the entire server has summited a ticket about this blatant ass cheater and nothing has been done
DM me
What server?
toria mondays
Looking into it now, thanks
thank u now we can roam lol
@balmy cypress can We talk about my ban
Why there are no admins on 5x trio us ?
Its been 2 hours since a lot of players reported the same player for using esp and aimbot
@raven mist how are we supposed to know who was supposedly cheating?
i'm not sure what you are talking about
If your group is banned for cheater association the cheaters ban message will be banned :cheating while the rest will receive an banned :cheater accosiation when trying to connect, dont know if this was what you were asking but i think it was
I have been playing on rustoria for months,
Today, i got banned for ban evasion. Please advise
!appeal
Hey, @elder bison
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hmm ok I’ll will let ppl know
We will look into it
How will I know if I was replied to?
You will get dm'ed by a bot as you are verified, but you can also check on the website
yo i got banned for playing with a hacker but it was some kid i just met i did not know he was hacking
can i please talk to someone i never knew he was cheating
!appeal @near halo
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @heady venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo i got banned for playing with a hacker but it was some kid i just met i did not know he was hacking
can i please talk to someone i never knew he was cheating
!appeal
Hey, @heady venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
im sorry aden, i wasnt attempting, i got given the account i logged into it once and realised it was banned for hacking on rtg. so i then went back on my main account and got banned because the account was linked. clearly you have things misunderstood here
i never attempted to aid an evader, i got banned because i was linked to a banned account which is not mine and i also didn't get the account banned
Oof
hard cap
hi i from russia halp me
@hushed finch can we get a 2nd look at our appeal please
Hi, how can I help you?
!appeal
Hey, @remote dock
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
appeal denied
but our case is kind of special we are all false banned we have been playing for a year plus no cheater
@hushed finch plz daddy
If I'm right your deny says to contant shenzy directly, why making it such complicated when the solution is easy ?
i contacted him, he said my teammates can contact him but i am the verdict criminal
i will do anything for a 2nd look plz help me @toxic shard thx
rustoria is the only thing i have left to my name
I'm aware of your case
YES!!! THANK YOU MARC!!!
I have the same verdict as shenzy
NOOOOOOOOO
@toxic shard do I get cheater association if I didn’t join the group?
I think it means tpooff
It can happend
whats tpoof
I haven’t logged in server yet so I don’t even know if I’m banned
marc i wioll crack an egg on my head right now publicly apologize for (idek wht i did wrong)
The bot says I’m not
Missclick was for shmexy
marc what do you want from e
Most certainly you got credit added somehow
i work at arbys
topoff not tpoof*
my family is dead
all i have is to come home and play rust thursday friday
i will actually do anything to be unbanned and play iwth my friends
Quick question @toxic shard
That's not something I'm aware of, and was a supposition based on the definition of topoff 🙂
but if you ant more details you can open a #payment-support ticket
So team got banned for teaming but banned for association this wipe on joining how do they know if it was for the previous wipe or current
Don't need to ping me, won't change anything
I know I’m not cheating I just wanna figure out what’s happenef do I don’t play with
also you might need to check your keyboard, your shift key seem's glued
You can go on donate.rustoria.gg to check your subscriptions
i won the giveaway
I don't really understand your question
Ok so the team I played with got banned for teaming
but usualy a ban for association is emited either for the same wipe or the remaining days of the wipe depending on the primary ban
can i speak to RyanJD @toxic shard and we get his final opinion
cheater association is 7 days usualy
tell him i will pay him $10 to speak for 3 minutes
Yea I get that Marc I’m saying that we were banned for teaming then instantly for cheating on login apparently
Well they were
You are banned for breaking the clan limit until the end of last wipe
Yes correct
But then the server wiped and it said banned for cheater association when no they Just logged into the server
#unbanezclan THEY DID NOTHING WRONG FALSELY BANNED FOR APEX CHEATS MAN SV IS BEANZ
You might want to contact FP/EAC then
Me?
@toxic shard its an emergncy I NEED TO SPEAK TO RYAN HJD
he got game banned soonly after and cant do nothing
@echo venture this zerok guy wants to talk to u
You know what happend when people call for fake emergencies ?
They die
WTF
no way..
Give me the steamids please
You doesn't seems to be banned right now
I don’t even know if I’m banned
I need those of the people who can't currently join
what is considered an emergency
Not your case, which is already closed
marc.....................................
help,................. me.........................................
no one listens... i need u to be the one marc
In fact multiple admins listened you, but none end up with a decision that will please you unfortunately
Here is one Marc. https://steamcommunity.com/profiles/76561199194558051/
can i get unmuted?
they read my appeal
they didnt LISTEN. They didnt HEAR me out... I am a VICTIM!!!!!
U do know caps is not required homie
it is... u do not understand...
i was sending this in chat and got muted when telling someone why they cant say Pakistan
One of the player they joined with today was cheating/planning to cheat and got banned
It says English only
marc
Ok thank you
unmute me my g, i sent in chat why they cant say pakistan and got muted
So now we know and can fix it
You are free to join when you want, they will be unbanned in 7d
Thanks for the assistance
Part of this word in used as an insult in some european countries,
yes i know, i was explaining it to someone and got banned
you can even check the chat becuase people were telling people to say it and he asked why do you get banned and i tried explaining
us mondays
@spare widget already talked with me before and instead of me being an ass, i tried helping someone not say it and got a 10m ban instead when i was about to raid
you are already unbanned it seems
well ill check, i just tried and it said im still banned and my game crashed
hello I was wondering how long it takes for ban appeal to be replied to I know it said something around 3 days I think but im just wondering?
@toxic shard can i get an explanation for why im banned
i will show you i shouldnt be banned like actually i am false banned i have proof
need unban, tried to kick member before new friend typed codes, exceeding group kimit ban
none intentionally with l3on
hey boss just got banned for exceeding group limit we did not mean to we had a guy leave have never cheated well never cheat is was an honest mistake sorry about that please give us another chance we well be more inventive
@remote dock they already said like 5 mods said theres no way your getting unbanned
hey boss just got banned for exceeding group limit we did not mean to we had a guy leave have never cheated well never cheat is was an honest mistake sorry about that please give us another chance we well be more inventive @toxic shard
Hey idk what this is about but if I could get more detail I would appreciate it
your probs a fucking cheater bud
Hey you can appeal your ban if you want. !appeal
!appeal
Hey, @dusty nacelle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yea but sometimes the nice admins actually double check and unbanu s
@abstract token hey boss just got banned for exceeding group limit we did not mean to we had a guy leave have never cheated well never cheat is was an honest mistake sorry about that please give us another chance we well be more inventive @quaint pike (edited)
it aint ur problem bud
?appeal
Hey, @sleek patrol
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
do we have to appeal?
yes
Well @remote dock good luck bro
If you want to have a chance to play on rustoria again. Yes.
appeals take 1-3 business days. @pale vault @sleek patrol
They usually get back to u if ur patient
I appealed and it sucks that i just got base done and feeling good and bagging my friend to join and forgot to kick afk member before 😭
Y’all shud be happy there are even admins that respond most servers have one that don’t even msg back
Can I get a rules list
their in game
!rules in game
Did you need help with something?
@hushed finch yes i need help
I just wanted a rules list so I can have so I don’t have any more issues
If you have talked to other staff already, please listen to what they have told you. @remote dock
It’s not urgent
To not encounter anymore cross-teaming rules, always do /rules on our modded servers and fully read everything.
We have very strict teaming rules on our trio servers.
Not specifically about the cross teaming
i am hoping you are nicer than shenzyy and someone can view the situation from a 3rd person perspective
/rules in game listen bro
Here is our general rule list.
Thanks 🙏
@brisk bluff yeah im done with rustoria been paying 8-10 dollars a month my friend well not be playing this sever if i get banned for 3 days for being on a sever for less then 10 seconds and not noticing we forgot to kick an offline friend of ours
@hushed finch do u have any status on my appeal?
Being looked into still. @pale vault
@toxic shard could I know what specifically i was banned for. like did you guys think i had aimbot?
CAN I SPEAK TO RYANJD
We do not provide this kind of information
HE NEEDS TO HANDLE MY BAN. I AM AVERY SPECIAL CASE. EMERGENCY/..
✅
Get me on speed dial
he knows me i just dont haver contact with him
It's not an emergency + "you" pinged him enougth for him to be aware
do you run through the ban appeals? @toxic shard
We all do, but each admin is responsible of his own bans
Ight papa bless me then semper virtus
i pinged him once im sure he has them off
thx @hushed finch
Well trust me he will be aware of your case
@quaint pike I saw that alot of people gt banned and it just says "Hacking" Is that kind of an Umbrella for alot of different kinds of bans? or are they just using aim bot lol
Hacking means you are banned for cheating
ok thx!
You will see people with Take a break or play elsewhere which are more "global" categories for temporary/perm bans
ok that makes more sense
@toxic shard HELP
Please stop pinging staff roles, this is your warning.
Can someone help me, my ping on server is 270+ but on other servers 11-30. why this happens?
Wifi?
Please try turning off your computer and restarting your router.
Rust players anywhere???!?’vnv
yes, but connection and ping on internet is very good
You may be connecting to a different region server.
hey, is there an admin available that i can talk to about my ban? it said i've already appealed but i have not, a mod told me it could be someone else in my house that could be banned and it lead to me also being banned..
thats weird id just do what Mrbengly said
already did it like 10 times, as well as called to intrnet proivider and he says everything fine from there part
restart your PC
@toxic shard what do you mean by take a break or play somewhere else
When players break our toxicity/doxing rules. Stuff like that.
yea
Play elsewhere bans are rarely handed out only in extreme cases.
I mean usually if you get banned on a server theyll tell you why
please fucking unban me
If you think you are wrongfully banned you can appeal on bans.rustoria.co
yea i know i was just telling Dawn
i already did but can you please review it god damn i sent it a while ago
I think it takes like 3 days to get reviewed
buhh
but thats what I heard
!appeal
Hey, @split hedge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
Hey, @night cosmos
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can yall mute this kid in the us mondays chat
MuxMan
he keeps spamming the same shit
thank you
'300 ping' is hacking on eu ukn , aimbot / duble dumb
Wrong server 🙂
Checking
Done
ty
Thanks 🙂
can you please look at my appeal as well my friends has already been reversed @north crest @toxic shard
i need to report cheater
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can you please look at my appeal as well my friends has already been reversed @north crest @toxic shard
Message #support
Hi, I applied for chat mod a while back and it said I was denied due to racism. I don't remember being racist towards anyone on rustoria. Maybe this is a mistake and we can sort it out? I'd just like another chance here
Please do not ping staff members.
yes sir just see every one else doing it
when does luke usually get on?
@hushed finch (sorry for ping
)
His schedule varies, but he should respond to you within 24 hours.
can you please look at my appeal as well my friends has already been reversed it was for trio sever i did not know their was still three in the team
DM me
alright
Okay thanks
Your appeal has already been accepted, please check our appeal website before pinging us. Thank you
W
You able to join support?
THANK MR BENGLY
We respond to all tickets
The ticket list is always available for the duration of the wipe ingame
there is no other way to get notified about them
What's your ticket ID and what server are you currently on?
uh 203 i think and rustoria 5x solo duo trio
i can go back online if u wanna have a chat
i just quit because i didnt wanna play with him there xD
Looking, thank you @near halo
Yes, feel free to DM me
!appeal
Hey, @unkempt crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
can i get dragged for a quick chat
How can I help you?
i made a appeal a couple of days ago and it got accepted but when i tried to join the server i was banned still
try connecting to server and u will see in how much time u will be unbanned if no time then u are already unbanned
Is there a create ticket tab ? Just tryin report groupers 3+
/ticket
Hey, @fiery locust
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ty
we got banned for now reasons my friend triple from 75m to VIP player and got banned this is so shit we all of us have 7k hr plus in rust if you dont believe come to ukn or check our pc
!appeal
Hey, @versed crest
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
rustoria 5x america trio
its better for u to do a ban appeal~
asius onyle 75 metres triple 😄
it says no time but im still banned
we all +5-6k hours bro
says disconnected: hacking
DM me
it takes 10-15mins to sync ~
been 40
dmd
ADMIN CAN WE TALK
What do you need help with?
@versed crest i got banned for hacking as well... they just dont want high hour players
They do not ban for no reason. Please submit an appeal
Your appeal has been forwarded to the banning admin, please be patient. Thank you
any admins ?
👋
i wrote a message on the 3x no bp if you could take a look please and thank you
Ticket-ID?
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ticket id 184
👍
Hey, @opal seal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thank you forr the help
can i talk with an admin?
DM me
hello are you admin?
Yes
I was banned by evasion
and i dont know why
i play from Cuba
and always play with my account
5X went down sirs
RIP
the servers are as stable as the twin towers
Its just taking a nappy
how long is ban by evasion??
what happened?
I am a junior junior chat moderator, sir. all I know is that the server went down for a moment, but I am sure it will be back shortly.
okay
5x?
yea
the 5x crashed
I was full kit know someone is gunna load in and get it before me
yea
how do i know when my ban appeal has been reviewed?
can anyone else not join the 5x no bp
if u connect ur account with discord then bot will automatically tell u it usually takes 1-3 days,admin will look into it as fast as possible~
it also could be a vpn issue do a ban appeal and admin will look into it~
/ticket
Hey, @drowsy onyx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
what server are you on?
if modded u can use /remove on vanilla u cant 🙂
what they said^
any admin can provide assistance?
having a bug
i cant open my base doors but im in clan
my clans gunna kick me and re add me Putting it out there so theres no confusion see if that fixes
how can i remove my VIP subscription
i think thats not a thing
halp
its more of a donation
what so i have to pay $10 a months for the restr of my life
yikes
Hey, @north crest
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
I load in all the way and it says "banned hacking" So I try loading in again and it lets me load all the way in to see where i died last and disconnects for hacking? Any1 know whats going on
means ur banned go appeal !appeal
!appeal
Hey, @versed crater
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
No shit sherlock
Wondering why it lets me load all the way in if im "banned"
cause thats how it is…
sherlock.
Obviously im banned if it says " Banned" I asked if anyone knew what was going on. I can read
Was wondering if any1 had a similar issue
thats how it is for everyone.
iq of 0 holy shit
Use your brain dumbass.
like i dont get it.. it’s obviously not gonna kick u off bat.. your gonna load in then server processes if ur banned or not then it kicks u
its not rocket science…
On any other server if you get banned it wont even let you load in all the way through the server
It wont even let you connect
does on moose, rustafied and other servers
i dont get why it matters though, even if u load in you’re still banned
Thats why I was asking lmao. Any other server I have seen personally it wont even let you connect to the server, as it does on most games as well.
literally the most dumb question man
“i connected for .1 seconds and then i got banned, does that still mean im banned” 🤓
This mf lmao
why does 5x keep crashing
yo is this where i ask for admins
how old do past game bans have to be to get unbanned
180 days usually unless you have multiple
yes and u can also join support vc
ight thank you:)
if anyadmins wana look at uh us rustoria 10x no bps theres some guy named wolf and hes claming he is getting a 12man zerg or somthing? and i think the group limit is 6? idk if im wrong but yeah i have him literally saying it in a clip lma
Make a ticket with the clip, just put a share link to the clip in the ticket and make sure to explain the situation, someone will take a look asap
@near halo
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
do i like do ticket add then the reason im confused
yeah do /ticket in game and add the reason and add any evidence u have or anything that helps your casse
ok thank u
ye /ticket add (reason and evidence here)
🐬
@versed crater controlling support lol
Working over time @upper escarp ya heard 🥱
are u like a mod now 😂
I try my best 😇 but officially i am not a mod
but in secret we all know i am 😇
!appeal
Hey, @pulsar burrow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Can anyone help me, I've linked my steam and it says i haven't in-game
If you visit the website https://rustoria.link/ does it say "joined" next to the Steam group
Try rejoining it and the giving it like 10minutes to sync if it still isnt working lmk
ok
any admins on the trio 5x?
!ticket
Hey, @oak wraith
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @oak wraith
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
no worries 🙂
Theirs a guy in outpost saying he's gonna fry someones computer, im on the 5x no bps
his name is GGretard
not much he can do
Sounds like a troll. Prolly best to ignore and mute him
btw thank u fear for taking care of that ❤️
alr
lol no worries m8 
does us medium wipe bps on force?
what do u guys look at when someones reported for cheating do u just forward to eac and thats it cuz thats always the response i get and the dudes hella sus prefires corners perfectly Guesses where u Live supposedly? and says lucky guess lol
ive been playing this game for a long time and ive never seen anything so sus
im just curious it doesnt matter anymore i just wanted to know
They don't disclose the methods used to catch cheaters, but it's not only forwarding to EAC. If that's the response you got, it means that while spectating at the time, nothing out of the ordinary stood out, and forwarding to EAC is just getting a second opinion of sorts
If you manage to get some more evidence, clip it and upload it on another ticket
imma be honest im taking a break after that one lol
fair enough:)
hopefully he gets eac
hello boys
How can I help?
what to do if i got banned for cheats
Appeal on https://bans.rustoria.co/
thanks
We are able to see a lot more than normal players when it comes to investigating other players
All that's relevant for you to know is that every online player is spectated and looked at thoroughly
Hey thanks for reaching out
Feel free to DM me
!appeal
Hey, @worldly vapor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hi, please make an appeal on https://bans.rustoria.co/, and if it's a false ban, you'll of course be unbanned
The standard response time is 1-3 days, but could also be sooner, depends on the situation
The thing with appeals is, they are very thoroughly reviewed, because players get only 1 chance for an appeal
So to avoid any mistakes and give a 100% fair and accurate response, they give themselves a 1-3 day period to review them (they - the admins)
So you'll need to wait, but this is for the best
wouldn't want it to be denied prematurely without checking all the facts
Hello what is a Zeus server , whats the difference with no bp 5x?
Both of them technically are "Zeus" servers, it's just a name
The difference between 5x and no bp's 5x is, as in the name, having all the bp's on one, and having to research items on the other
Aside from that, the clan limit for regular 5x is 6, whilst the no bp's one is 8, and the wipe schedule is different (different days+regular 5x also bp wipes every 2 weeks, not only on force)
Might be more differences, but not too sure myself, haven't played much of the modded servers of Rustoria
👍 thanks
when wiped EU small?
ty
Hi, how can I help?
hi looking for support
Not the correct channel for this
Hi Also looking for support, I seem to be still banned on the 3x Eu for "Playing with Hexer" even though the "Haxers" ban was lifted
Appeal it here please https://bans.rustoria.co/
Done, Annoying really having to appeal something that should not of happened !!
disd
!appeal
Hey, @simple locust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You have already been unbanned
What do I do when all the servers that are US for rustoria dont show up?
They just went through their daily restart, if you need a specific server, you can connect through its IP
oh mb
when wipe on eu main ?
in 40 mins
ty
hello, I filed an appeal for playing with cheaters, do you have the opportunity to remove the ban, I would have time to go to this wipe if it is of course possible I don't play with cheats myself and I despise such people please understand
ive tried unlinking my discord and twitter cuz they are old accounts so many times and just wanted to know why it never gets "approved by an admin"
It's usually a 7-day default ban
my friend with whom we took this player, there is a notification that the ban will disappear after 3 days, I don’t have this line my nickname is memory string
Your appeal needs to get a response before the timer appears
thanks
Hello admin, today my friends and I were banned for playing with a cheater (this person was not playing on his computer, he was in a club, and his computer was set cheats) please reconsider your decision and if you can verify my information
Hey, please make an appeal on https://bans.rustoria.co/
And tell your friends to make one as well
U get unbanned?
DM or #general please, if you don't need support, thank you:)
what time does rustoria us main wipe today est
#oldserverinfo @plain jackal
@glass carbonEU MAIN IP?
connect main.rustoria.uk:28015
ty
We are working on EU Main right now
eu main max pop ?
We saw it some where around 900 the other day
thanks
hello, I was banned for cheats, but I didn't play with cheats, what should I do, I already sent it to the forum
!appeal
Hey, @rapid siren
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hey, ive tried unlinking my discord and twitter cuz they are old accounts so many times and just wanted to know why it never gets "approved by an admin"
Hey <@&274971100184576010> can I get some help please
What do you need help with?
steamid please
I just loaded onto eu main and got banned instantly for ''Disconnected: Play elsewhere'' i dont really know why i got banned for
?steamid
Hey, @winged epoch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199045393266
I been playing on this server completely fine up until today
my friend said it might be something to do with my dynamic ip but idk really
Please submit an appeal. https://bans.rustoria.co/
dude why was I banned
did you get banned for play elsewhere also
men, why
You will need to make an appeal 🙂
one of us will review your appeal.
No I was just banned for cheats
um
''TELL US WHY YOU THINK WE SHOULD REVERSE THIS ACTION''
i cant rly tell if i dont know what i did xd
You should be good to join in 10 mins
@west osprey can you help me
I can review your appeal when you make it 😉
i cant make the appeal if i dont know what i was banned for , did i say something wrong?
i played on this server for a week got all blueprints and I even joined today to check my base before wipe
and then as soon as i restart my pc and join on the 3pm wipe i got banned 3 seconds into the server
@west osprey
Kindly stop tagging me 🙂
ok sorry but can u help me
I'm not sure, when you make an appeal i'll check 🙂
ok ill make an appeal and let ukno wwhen done
great.
@west osprey I just submitted an appeal can you look at it please
oh sht sorry for ping i forgot
my bad....
Unfortunately your appeal has been denied
L
I need help when I try to get in to server it kicks me and says hacking but I am not cheating 😄 I don't even remember when I play on this server
I waited 70 queue and I saw this what can I do ?
<@&274971100184576010> <@&393554009799000064> guys can you help me please? I never cheat I have 3.5k hours in game I don't even remember when I played in EU SMALL server I waited 70 queue and I saw that I got banned because hacking
I waited like 1 hour and 30 minute to join the server
?steamid
Hey, @dawn olive
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
relax on the pings my dude
sorry for that mate but I was angry because I wasted my 1 hour and 30 mins to join the server 😦
76561198241683556
please help me mate
and please can you help me to skip thru the queue? I really don't want to wait 2 hours more to join the server please mate
@lilac nova ?
.
Is there a way to view maps on a website like rustmaps for US Small? rustmaps says its an unsupported map for that server
but you say something in chat and they ban you leaving hackers play for ever
anyone will help me ?
You should be good to join now
only way of finding out is joining the server lol
@lilac nova Brother thanks a lot but can you help me to skip this queue please I am begging you I really don't want to wait again 2 hours
We don't do this
@lilac nova I waited like 1 hour and 30 minutes to join and got this problem
can u not ping him a thousand times lmao
only for once ? because I already waited for my time
why you even complaining about him which he doesn't?
He is one of the best mods I seen ever deals with the users
76561198854021125
You wanna unlink discord and twitter right?
@lilac nova can you take a look at these players on us long for me?
Please make a ticket
!ticket
Hey, @alpine field
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @buoyant granite
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @mortal nexus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@lilac nova Bro you unbanned me right? because I am at the queue I hope I don't get same error
yup
!appeal
Hey, @buoyant granite
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Yes
Legend!
Unlinked
Why bruh
thx
old disc acc and that twitter got suspended for inactivity so it wouldnt work in the servers
Is us main finally going to get above some shit 600 pop and go to 1,000? Like other rustoria servers
Ahhh okay
can i know how someone are in my base without breaking or knowing the code of the door
They must have obtained codes or raided in, there is no other way to get in
but they can't get the code and he don't raided we still have our door with our code
Hi can you help me please. I was banned by mistake! Can you sort this out? I stood in line for 200 people 2 times. Please help me, I really don’t have any cheats and never have! Thanks.
if he's not too stupid he will change the code or something
There is no other way to gain access to a secured base, Maybe your team gave them codes or something
Hey, did you already appeal your ban? If not then you are able to appeal and have a chance to get unbanned.
!appeal
Hey, @ionic island
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Why did y’all ban me for teaming I didn’t team with anyone 😂
he didn't change the lock or break any wall so i think he didn'r raid and he didn't code raid
If you were banned for teaming you or your team were found guilty of teaming
Then maybe he doesn't have access but he sneaked in. I cannot say, but there is no other way for a player to gain access to a secure base
he sneak when nobody where on the base that's ridiculous
If you think he may be cheating put a ticket in and an admin can look into it. But there are no cheats for codes etc
how long does it take usually for support call
It just depends when someone is available 🙂
ok thank
yeah but the are cheat for like going trought wall and door
me and my team already put a ticket but that will not give us our base
There are not, That would be ridiculously game breaking o.o
@quaint patrol Is there any way to expedite the appeal? I really don't have any cheats or scripts. And never was. My teammates have already logged in, but I can't. I will be very grateful for your help. Willing to be tested if needed.
i know but how does he go in
What servers is this on?
EU MAIN
Your appeal will be looked at by the correct staff as soon as they are available 🙂
How did you put a ticket in?
there was like 25 player ahead of me right now
but i just went to check if i joined and i found that i was disconnected for some reason :(
when is
just reported him
whenwipe us main
Using F7?
yeah
I got a question so there was a Chinese guy that lived next to us and we wanted to be friends with him and we romaned with him once and I guess he was cheating now I'm banned
F7 goes to facepunch, We use a /ticket system to go to admins
!ticket
Hey, @dawn mica
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
thats called esp which is just a drone that can fly around your base but cant do anything to it
ok but he is in our base without raiding or know the code "he didn't change the code and grief the door"
ok i put a ticket "ticket 111"
when is us main wipe
then go kill him youve been crying for hours obv the admins cant do anything
you go kill him idiot he already grief and break the tc
the eu small server is lagging so much admin fix it
Looking into it, bear with us 🙂
hello
is there any way to refund vip
i thought it was wipe for biweekly and i bought vip for it
i juts bough it and realized
Refunds are only available for VIP that hasn't been used at all - if you mistakenly bought for the wrong server, don't connect to the server it's for and make a ticket in #payment-support - be sure to read the template and include all the information it asks for.
!ticket
Hey, @fleet axle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I just want to create a ticket since the server is not loaded currently.
ticket id 226
Hello
hi
I have a quick question, is there a way to check Rustoria.co EU Main map without joining the server?
if its not there its cause it just implemented and then it will be visiable next wipe
Ok 🙂
How do I know my appeal has been heard?
Standard response time is 1 to 3 days. If verified you get a dm otherwise you can go back to the bans page to check
theres a cheater dominating my area rn in eu small hes destroying everyone i got clips cna u just come sort it pls so it doesnt ruin my areas wipe days
please use the correct format and thats the ingame /ticket add ( name what the are doing + if you have m links to clips or screenshot ) this is the correct and only way to report TY
ive done that but havent linked my clips can i still add em
make a new and refer to previous ticket number
Why does eu main allow 900 and us main only 550
!slots
Hey, @near halo
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Is having a game ban on another account mean you can never play rustoria again on a different account or can you after a certain amount of time?
Cant join server, its disconnecting with notification "Disconnected: Chargebacks"?
what does it mean?
You can check the section called "No Rust EAC/Gamebanned Alts" in our rules:
https://rustoria.co/vanilla/rules
any admins?
That means you are currently banned. You can submit an appeal through https://bans.rustoria.co/
What's up?
can you vc?
Oh ok thanks gotta wait another 50 days 😐
What's up?
solved schaadt
can u get banned for racism
admins when r u gonna reply to my ticket cause u false banned me for going over team limit by the time u reply my ban will be up
If it's severe enough, yes.
screaming n word mid raid?
!ticket
Hey, @pine tapir
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We do not moderate voice chat, can recommend to mute voices in this case
/ticket 176
Hey, @pine tapir
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
tickets get looked at in order the come in please be patient TY
admins when r u gonna reply to my ticket cause u false banned me for going over team limit by the time u reply my ban will be up
standard responce time 1 to 3 business days
bro our bans only a day
what kind of bullshit is that