support

[mortal vector]

ok thank you

[late kettle]

you eu people arent half bad

[shell wave]

@lilac nova thanks

it was just delayed restart guys

[true walrus]

<@&274971100184576010>

And why was the excavator removed from the medium?

[lilac nova]

#feedback-suggestions you can leave your comment here

[true walrus]

I'm not talking about yesterday's wipe

Oke

something strange with your servers in this wipe

[boreal gazelle]

Could you be a bit more specific on whats strange about them

[latent pawn]

yo

yall muted the wrong paris on us main lol

[glass carbon]

If that's you or your teammate, make a mute appeal here please https://bans.rustoria.co/ - or tell your teammate to do so

[glacial wigeon]

I need some admins help

[glass carbon]

Not an admin, but how can I help?

[glacial wigeon]

we build on a ice lake and over night there spawned a whole ass rock in our base haha

[glass carbon]

Wow, start off by making a ticket about that please, in game chat "/ticket add <message>"

[latent pawn]

thanks mate, but error was just fixed!

[glass carbon]

Glad to hear:)

[glacial wigeon]

thanks gonna do that and hope for the best

[cold flare]

what /auth do?

cant find any info about that

[glass carbon]

!rewards

[marble mantle]

Hey, @cold flare

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[cold flare]

does this work on EU Small? I have already linked my acc, i'm typing /auth and nothing happens

[glass carbon]

It's for modded servers I believe

[cold flare]

ah.. ok, thx

[somber gull]

Hi
I've done all the subscriptions, but I'm still being asked to subscribe
https://steamcommunity.com/profiles/76561199238194989/

[glass carbon]

What do you mean exactly?

linking?

[somber gull]

yes

[glass carbon]

I see that your discord isn't linked

!link

[marble mantle]

Hey, @glass carbon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[glass carbon]

don't forget to type /auth in-game

[somber gull]

check PM

[pine marlin]

It seems like /auth is not working ingame

[glass carbon]

Are you playing on a Rustoria modded server?

[pine marlin]

ye

[glass carbon]

If your linking was recent, try giving it 10-15 minutes

[pine marlin]

x5 zeus, ppl are sayin its not working for them either

[glass carbon]

if it still doesn't work hmu

[pine marlin]

nope, i have been playing for like half a year. it stopped working all of a sudden

[glass carbon]

ah

[pine marlin]

doesent work for anyone here

[glass carbon]

I'll forward it then, thanks for reporting

[glass carbon]

just in-case, make a ticket about it too "/ticket add <message>"

[slow birch]

Is it the shop not working?

[pine marlin]

yep it seems like its not recognizing the steam/authentication

[slow birch]

For /s or /auth sorry just confirm for me

[pine marlin]

both

[slow birch]

Ok cheers

Will flag this to admins

[quaint patrol]

I see

What server is this?

[slow birch]

Perfect that was easy

[pine marlin]

zeus 5x

[quaint patrol]

EU or US?

[pine marlin]

EU

[quaint patrol]

Being looked into

[somber gull]

Is that why the server was turned off?

[glacial wigeon]

any admins here

[severe kraken]

!verify

[marble mantle]

Hey, @severe kraken

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[slow birch]

It could be why it has restarted indeed they are fixing a few issues that have been flagged sorry for the trouble.

[somber gull]

Everything is fine, the main thing is to fix the problems, the rest is nonsense

[slow birch]

Should get that shop working and points again hopefully

[junior prairie]

Doing gods work

[slow birch]

The guys that look after the servers always are working hard in the back for little thanks

Should be coming back online shortly

[urban mirage]

！appeal

!appeal

[marble mantle]

Hey, @urban mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass carbon]

Is it working for you now?

[dire pine]

!report

[marble mantle]

Hey, @dire pine

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hollow bramble]

how do i report a player for cheating

[glass carbon]

In-game by typing in chat "/ticket add <message>"

as i'm sure you know:)

[hollow bramble]

lol

cheeky lilico

admin can u check my ticket fast

[glass carbon]

Tickets are reviewed ASAP, and in the order they're submitted, so please be patient

[hollow bramble]

no come on maybe other tickets are bullshit mines priority he is cheating actually

[zinc torrent]

hello. I'VE JUST BEEN BANNED FROM THE SERVER. MY ELECTRICITY WAS TURNED OFF AND I WAS THROWN OFF THE GAME. ELECTRICITY WAS GIVEN AND I WENT IN AND WAS IMMEDIATELY BANNED. I DON'T HAVE ANY CHEATS OR OTHER IN-HOUSE PROGRAMS

[glass carbon]

Привет, не повышай шрифт пожалуйста)

[zinc torrent]

СУЕТУ НАВЕСТИ ОХОТА)

[glass carbon]

Если тебя забанили, и ты считаешь это несправедливым баном, можешь подать аппеляцию на https://bans.rustoria.co/
Админ ее просмотрит и если все будут в порядке, тебя разумеется разбанят

[zinc torrent]

А ТУТ ВОПРОС НЕ РЕШАЕТСЯ ?

[glass carbon]

Не, только через аппеляцию

[modest wolf]

Whens wipe at x10

[glass carbon]

Обращайся в личном сообщении если нужна будет помощь с переводом

[glass carbon]

EU\US?

for US: Wipe Schedule: Tue & Fri @ 5PM EST
for EU: Wipe Schedule: Tue & Fri @ 4PM UK

#oldserverinfo

[broken anchor]

can i have some admine suport please

[glass carbon]

Anything I can help with, perhaps?

[broken anchor]

well i got banned from the server probs becaus im playing on geforce now

[glass carbon]

Did you already make an appeal? that's the first step going forward

[broken anchor]

i did

[glass carbon]

Can I have your steamID please?

!steamid

[marble mantle]

Hey, @glass carbon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken anchor]

76561198381759035

[hollow bramble]

@glass carbon told u

[glass carbon]

Ty for the report!

[hollow bramble]

❤️

[broken anchor]

this is my steam id

[glass carbon]

I saw, and forwarded to an admin, can't guarantee it being handled outside of an appeal, so for now count only on the appeal and if there's any development I'll let you know

[broken anchor]

thnx

[bleak geyser]

How long does an appeal take?

[glass carbon]

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[magic falcon]

how do i get a second appeal

[bleak geyser]

😟

[glass carbon]

Appeals are a one-time-thing, if it got denied then I'm afraid it means it was thoroughly reviewed and decided that your ban is justified

[broken anchor]

and how long u think it takes for me xD

[glass carbon]

@broken anchor You're good to go, have a nice wipe

[broken anchor]

thnx

love the quick suport

[glass carbon]

[broken anchor]

if i could give any stars i would give 5

[bleak geyser]

can i ask about my appeal?

[glass carbon]

Sure, what do you wanna know?

Its status, I assume?

[bleak geyser]

yes, was accepted for consideration or no

[glass carbon]

you can check every new development of the appeal on the same website you appealed on https://bans.rustoria.co/
Alternatively, if you have your steam account linked to the Rustoria discord, you'll receive a notification from a bot for any news

[plucky walrus]

@glass carbon this is the eac banned rules correct You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have 2 gamebans on other accounts within the last year.
• You have 3 gamebans on other accounts in total.

[glass carbon]

correct

[plucky walrus]

thx

[bleak geyser]

ty

[plucky walrus]

@glass carbon does that include modded

[golden lantern]

I wrote /shop in the chat and there came only that I should connect Steam. Then I did /auth and now all my points are gone. I need help. I had a lot of points....

Im at Zeus 5x

help pls

[glass carbon]

Yes

[glass carbon]

Try reconnecting

[golden lantern]

okay

[static oak]

?

[glass carbon]

"You can safely leave this page now and you will receive your package when it is ready."

[golden lantern]

Ah okay, thanks. My points are there. 🙂

[static oak]

im waiting for 12 hours

[glass carbon]

If your VIP isn't working, make a ticket please in #payment-support

[raven remnant]

what server?

[static oak]

EU Medium

[raven remnant]

oh then u can create a ticket, i thought its 5x no bps and 5x zeus that had issues earlier.

[static oak]

Okay

[toxic shard]

!steamid @sudden sphinx

[marble mantle]

Hey, @sudden sphinx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flint geyser]

us long just crashed on me and isnt showing at all

[raven remnant]

admins are aware and looking into it.

[flint geyser]

will i lose what i had on me in my inventory

[raven remnant]

its booting up now 🙂

[glass carbon]

connect long.rustoria.us:28015 should be up in a minute

[shut cedar]

is there a way i can appeal my banned for assoation we didnt this guy in our time was hacking

[glass carbon]

Sure thing

right here https://bans.rustoria.co/

[shut cedar]

!appeal

[marble mantle]

Hey, @shut cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[flint geyser]

how do i connect using the IP

[glass carbon]

You copy it to your F1 console

connect long.rustoria.us:28015
exactly this^

[shut cedar]

/auth

[marble mantle]

Hey, @shut cedar

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[glass carbon]

exactly that, but in-game

[shut cedar]

I submitted my appeal already

thanks for the advice

[glass carbon]

sure thing
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shut cedar]

ok sounds good

thank you

[formal siren]

@glass carbon i got banned for chargebacks

that i didn’t even pay for vip it was gifted to me so why am i get ting banned

[glass carbon]

Hmm, well chargebacks are indeed banable according to our terms of service, but! if you make a ticket here #payment-support and describe the situation, there might be something to do about it

[safe palm]

do you guys have also payment issues ? because it wont let me pay with my credit card

[glass carbon]

Same here, that's a question that could be better answered in #payment-support by the person in charge of payments

[safe palm]

tbh im lazy today 😄 so thank you anyway

[toxic shard]

I feel you 🙂 i'm dying on my chair, when you are ready open a ticket and we will look into it, when we reach payment stuff it's better to speak about it "privately" because we might ask information that should not be available to everybody 🙂

[humble vessel]

leaderboards are completely bugged

[glass carbon]

They update every 12 hours to my knowledge

[toxic shard]

That got fixed

[toxic shard]

Can you be more specific on the problem ?

[humble vessel]

well, they show wrong kills and deaths... i also cant find people anymore, even myself

does a person need to be online on the server to see their stats?

[near halo]

When im trying to link my Twitch to Rustoria.link, I get the error below.

And this error when im trying to link my Youtube: "This application has been blocked
This app will be able to access sensitive information in your Google Account. Google has blocked access to protect your account.".

[toxic shard]

Twitch and Youtuber are currently not working

you still can have the loyal kit without it

[near halo]

Thank you Marc for quick and straight answer. Problem solved 🙂

[hushed mist]

It's been almost a week after my ban appeal got accepted then "re-opened" with no progress. have I been forgotten? :((

[glass carbon]

Sure hope not:) Can I get your SteamID please?

[hushed mist]

STEAM_0:0:424305397

[glass carbon]

you can get it here

[hushed mist]

or my 64id 76561198808876522

[glass carbon]

!steamid

[marble mantle]

Hey, @glass carbon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hushed mist]

!steamid

[marble mantle]

Hey, @hushed mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[glass carbon]

Yup, ty

[glass carbon]

Forwarded to an admin, I'll keep you updated for any progress, sorry for the delay

[hushed mist]

sounds good

[trim locust]

connect medium.rustoria.us:28015

[glass carbon]

put that in your in-game F1 console if you wish to connect to that server

[lucid oak]

@echo venture can you dm me

[royal eagle]

i just got banned for saying pakistan

[glass carbon]

#support message

[royal eagle]

i said I LOVE PAKISTAN I SACRIFICE MY OWN LIFE FOR PAKISTAN

[glass carbon]

Please avoid mentioning it, as that was a server console auto mute, and it will keep detecting it as a forbidden message, as the country name contains the derogatory term

[royal eagle]

i got banned...

[glass carbon]

Not a mute? a ban?

[royal eagle]

yep

[glass carbon]

Try appealing it here then ---> https://bans.rustoria.co/

[royal eagle]

10 mins but still i had so mutch loot on me

[glass carbon]

ah

well, that is indeed unfortunate, but keep it in mind going forward, so it won't happen again

[royal eagle]

aight

[gilded thorn]

what can i do to get unbanned my appeal got rejected over a year ago

[raven remnant]

u cant be unbanned if ur appeal gets denied once, thats the final decision

u have to do same thing ingame @fiery swift

[fiery swift]

i did thx

i have video with bug abuse can show to admin

[pseudo bear]

Messages removed for confidelity

Please add any clips into your ticket

[fiery swift]

how can add clips to my ticket?

[raven remnant]

upload it on streamable or yt, then post the link inside ticket.

[fiery swift]

ingame ticket?

[pseudo bear]

Yes.

[fiery swift]

ok thx

[blazing folio]

is rust clash legit ?

[toxic shard]

Doesn't ring a bell

[real ravine]

can a admin help me?

[toxic shard]

What's up ?

[real ravine]

can you join vc?

[hoary pulsar]

Guy saying the hard r in voice chat have it clipped

[zealous kettle]

VC is not moderated. We recommend disabling voices if they continue to bother you.

[radiant pasture]

there is a blatant cheater outside of outpost on rustoria main

[toxic shard]

!report

[marble mantle]

Hey, @radiant pasture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[radiant pasture]

I already did

[solar delta]

hi nolan

guys there’s a blatant cheater on US main

someone help

[raven remnant]

did u created a ticket yet?

[radiant pasture]

I created one

[raven remnant]

if yes, dont worry admins will get him soon

[solar delta]

my friend stewie did

i’m not on at the moment

[near halo]

BRO PLEASE OSMEONE SPOECTATE THIS GUY

[radiant pasture]

I KILLED THE CHEATER

[raven remnant]

it will take a lil bit time as admins have to load in the server, read ur ticket , spectate him, have some patience.

[radiant pasture]

HOLY SHIT

[solar delta]

thanks daddy

[near halo]

yeah i appreciate it in sorry i just saaw him jump pover the walla and started laughing my ass off

[radiant pasture]

he was climbing over full walls

[raven remnant]

he got banned

?

[radiant pasture]

no, we just killed him from our roof because he ran out of bullets

and only had nail gun left to kill us

[near halo]

I appreciate the help brother

[raven remnant]

alright! nice, make sure to put the proof in ticket btw

[radiant pasture]

I typed /ticket in chat and put his name and stuff

but I have clips of him full blatant cheating

[raven remnant]

u have to use /ticket add , his name , what he is doing , proof

[radiant pasture]

like a streamable link

[raven remnant]

yep.

streamable,yt or whatever sites u can use

[radiant pasture]

alright thx will do, editing it down rq

[raven remnant]

[radiant pasture]

thank you so much, this is why rustoria is the best

[raven remnant]

[wispy loom]

https://tenor.com/view/gg-wipe-hands-done-finished-easy-gif-12892527

[solar delta]

my friend stewie is the best player in the world

love ya stew ❤️

[near halo]

u cant tell us where his base is right

[raven remnant]

unfortunately not, as admins do not interfere with gameplay.

[near halo]

damn aight

[raven remnant]

u can find his base and raid it 🙂

[radiant pasture]

https://streamable.com/n63jhs

[raven remnant]

bruh

[near halo]

Why does it take you so long to respond to ban appeals?

[polar basin]

Got banned for chat violation for a hour bans over but I still can’t join any toria servers

[livid tapir]

Sometimes the system takes a while to unban because of the unban queue so give it another half hour and try rejoining again

[sleek moss]

If i cant see the status of my ticket has it been updated?

Where do i find that

[raven remnant]

there is tons of ban appeals and admins are humans not robots so have some patience. its not that easy to respond ban appeals as admins have to do everything (check reports/check ban appeals / check servers)

[raven remnant]

try after 10-15 minutes, as it takes times to sync.

[sturdy arrow]

how do i make a ban appeal?

[raven remnant]

!appeal

[marble mantle]

Hey, @sturdy arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glad wharf]

yeah it wont even let me bc i forgot my password for a short while and since last night it says wait a little while too many login attempts

[hexed nimbus]

A ingame ticket ?

[sturdy arrow]

same tf

[sleek moss]

No a ban appeal

[hexed nimbus]

Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek moss]

Yeah idk where to check the status of the ticket

[glad wharf]

can someone just be epic n drag me into call so i can get unban

[hexed nimbus]

You can check back on the bans page

[hexed nimbus]

!appeal

[marble mantle]

Hey, @glad wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glad wharf]

https://steamcommunity.com/id/fatpenisgang/

[bleak geyser]

Im waiting 1.5 day, im so sad🥺

[hexed nimbus]

Use the above that’s the way to get it sorted

[sleek moss]

@hexed nimbus can u like me it lol it just keeps bringing me to make a new ticket

idk if its updated or not

[granite tinsel]

https://steamcommunity.com/profiles/76561198365465968/

play whit hacker

[hexed nimbus]

If you made a appeal then it should say eighter the outcome of the appeal or “your appeal is under review”. So you didn’t make a appeal yet apperently

[sleek moss]

I made it earlier and it said under review and now its only giving me the option to make a new one idk

Without showing outcome

[hexed nimbus]

Did you try to join the server ?

[sleek moss]

I try now

[hexed nimbus]

!appealcn

[marble mantle]

您好, @granite tinsel

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[somber yew]

How can I join the whitelist?

[lilac nova]

There is no whitelist here

[somber yew]

It's weird that I show hacking when I log in

[lilac nova]

!appeal

[marble mantle]

Hey, @somber yew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[somber yew]

But I haven't logged into this server before

76561199005109542

this is my steamId

can you help me?

[zinc torrent]

hello. I'VE JUST BEEN BANNED FROM THE SERVER. MY ELECTRICITY WAS TURNED OFF AND I WAS THROWN OFF THE GAME. ELECTRICITY WAS GIVEN AND I WENT IN AND WAS IMMEDIATELY BANNED. I DON'T HAVE ANY CHEATS OR OTHER IN-HOUSE PROGRAMS

[glass carbon]

Имей терпения пожалуйста, твоя аппеляция скоро будет рассмотрена

[lilac nova]

You are good to join now, please make an appeal next time.

[polar terrace]

I SAID PAKISTAN AND GOT BANNED what is that bro

its just a country

[glass carbon]

#support message

[somber yew]

@lilac novathank u!!!!!

[calm karma]

cheater

[marble mantle]

Hey, @calm karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[calm karma]

can i do it on discord

[lilac nova]

No

[calm karma]

bruh]

i have solid proof tho and hes on rn

[worn fable]

!appeal

[marble mantle]

Hey, @worn fable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rose basin]

anyone gonna help me out, 24/7 support?

[balmy cypress]

I cannot join voice currently, what's up?

[rose basin]

your server got me game banned and i wanna know why, my friend got banned too for "playing with cheater"

[void condor]

The steam associated with your discord is not banned

[rose basin]

nah my steam for this is my main account i dont use

[void condor]

Can you give me the steam id you're speaking of?

[warm crystal]

hey is there a reason i got banned for ban evasion when this is my only acc?

[rose basin]

of course

[frail anvil]

is linking youtube or twitch fixed yet

[balmy cypress]

An admin must have reviewed and seen otherwise, best to put an appeal in on https://bans.rustoria.co/

[warm crystal]

i have like 800 hours on your server from this account idk how i can be evading when this is my only account lmfao

[rose basin]

76561199228446934

[void condor]

So that account isn't banned, you're gamebanned

[rose basin]

uban LASTKILL too please

[void condor]

A gameban isn't by us, a gameban is by the anticheat of the game/facepunch themselves

[rose basin]

fucking hell hahahaha

well what about lastkill because he's banned

[void condor]

Was that player playing with you?

[rose basin]

yeah he got banned for "playing with cheater" so who banned him then

[void condor]

You were gamebanned, so he was banned for playing with a hacker indeed

The ban is correct and will remain

[rose basin]

a hacker hahaha

[void condor]

Please do enlighten me as to what else we should call that when you're gamebanned?

[rose basin]

21st march my "gameban" is lifted for not even cheating

[void condor]

That is a temporary ban, that can lead to a permanent ban. If the ban doesn't lead to a permanent ban please do feel free to come appeal at that point

[rose basin]

ill give you a message when it's lifted haha

[warm crystal]

reverse my ban which makes no sense :p

[void condor]

Appeal your ban as you were informed to do

[warm crystal]

i did

cringe that this has happened to my group 5 times every time its been overturned but w/e but let the scripters and blatant hackers run amuck 🙂

[simple locust]

Does that mean my "Playing with haxer" can be appealed after 3 days even after 3 days he is unbanned ......

Meaning he wasnt cheating

[void condor]

If that ban is lifted on that player your ban will be removed at the same times yes Lastkill. However yours is a temporary ban regardless

[simple locust]

So why wasnt everyone in the group Banned ?

Sorry Temp banned because he "Might" be cheating

[frozen tartan]

hlloooooooo

🤨

[lilac nova]

Hi, your ban reason has now been changed to "Hacking", and your appeal has been denied as well. Feel free to play elsewhere and have a great day!

[quaint patrol]

[frozen tartan]

hey admin why my vip get refunded

[lilac nova]

Please make a ticket #payment-support

[upbeat quiver]

do you mind checking my ticket real quick its fast case

mute ban

[grand bear]

Tryna verify ma twitch

[zealous kettle]

Twitch linking doesn't work atm

[grand bear]

Shit

But what do the kits give you in rustoria 3x

[upbeat quiver]

[zealous kettle]

!link

[marble mantle]

Hey, @zealous kettle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[zealous kettle]

Gives you an extra point every hour, and you're able to use verified arenas on RTG. Not too sure exactly what the rewards are on the 3x- but if you link everything else you will receive the rewards for YT/Twitch.

[calm karma]

@lilac nova

can u join support

or Jacob

[timber quail]

was my base admin removed?

idk exactly how the decaying works but i dont think a base the size of mine would decay in 5 hours after being raided

[runic prism]

hello i have a bug with tc need help pls

the external TCs have disappeared, it gives me the same building privilage but they no longer fit, 3 structures gives me upkeep but the fourth one is going to decay, and these 4 external TCs have disappeared

[raven mist]

We dont remove bases, what server?

[raven mist]

Not much we can do about that unfortunatly, probably something messed up while building with external tcs

[runic prism]

can you come to me and see it all?

[timber quail]

Im on trio no bps 5x America

unless i was foundation wiped idk what happened

[bleak geyser]

I just want to know if any admin is considering my appeal, maybe he has questions. I can show any proof or whatever he wants.
I couldn't attach it to the appeal because there wasn't enough space. I'm very worried about being understood correctly because I don't speak English very well.

[mellow bobcat]

i would like to report guy named Bruvy , on 3x EU, his steamid 76561199083714599 , he is using ESP

[lilac nova]

Please make a ticket in-game by using /ticket command

[raven mist]

Hi radost, you should be good to play again

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bleak geyser]

Thank you very much❤️

[fallen girder]

eu 10x down

[latent owl]

ive been sitting in the waiting for support vc for over an hour

can i please talk to a mod

[ripe atlas]

when is the eu 10x coming back

[raven mist]

In a few mins

[near halo]

Does a ban appeal take long?

[latent owl]

from when i did a ban appeal it only took 3 hours for me but the website says anywhere from 3 hours to 3 days or more

[near halo]

Oh k

[unique trail]

I cant rember the password for my steam is there any way to get unbanned the reason i got banned was a guy named blooprint says he will trade a sar for pistol bullets so i make a team and invite him we do the trade then he got off then i get banned

[topaz mountain]

how do i start a ticket?

[unique trail]

waht is a srtat ticket

[near halo]

¨brooooooooooooooooo i need help there is a cheater he keeps killing me i loose everything

i have reported him dude fucking admins

[unique trail]

waht is a start ticket

[ebon ether]

yo i got banned for hacking but i dont hack, where can i appeal

[unique trail]

what is a start tickeyt

[ebon ether]

i dont see that

!ticket

[marble mantle]

Hey, @ebon ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ebon ether]

!appeal

[marble mantle]

Hey, @ebon ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[muted jetty]

!ticket

[marble mantle]

Hey, @muted jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unique trail]

!ticket

[marble mantle]

Hey, @unique trail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unique trail]

is there anyone i can send my eveidence so i can get unbanned i cant get my steam passsword

[wispy loom]

You are required to authenticate using your Steam account

If you don't have your Steam password you should be able to reset it with your email address

If you don't have access to that we can't help you further

[ebon ether]

caelifera do u still talk with mikado?

and if i go to waiting to support can i talk to you or sum1 else

[wispy loom]

I haven't spoken to him since I've played with him

You can DM me if you want to, I'm not available for voice

[ebon ether]

oh ok

[round umbra]

10x eu cargo bugged

[dry junco]

apparently have 20 mutes can someone confirm

https://steamcommunity.com/id/youjustgotbeamedyouninja/

[pseudo bear]

We dont disclose any information about your mutes, sorry.

[dry junco]

ok

is there any rules on mutes

[pseudo bear]

Yes, dont say anything that will obviously get you muted.

[dry junco]

anything else?

[glass carbon]

@dry junco

[pseudo bear]

^

[shrewd whale]

where do i go for ban support again?

nvm found it

[spark grove]

There is an error in restoria written medium infinite team and it is not

<@&274971100184576010>

<@&415898423460626432>
<@&864870863957393458>

[gentle wharf]

?

[toxic shard]

The team UI is limited but not but are allowed to play with as much people as you want

[spark grove]

I did not understand

[shrewd whale]

i have a question regarding my ban

[toxic shard]

green dot = limited, but you can play with unlimited members

[spark grove]

Please change it to 16 NOT 12

There has to be a change in this

[toxic shard]

#feedback-suggestions but it won't happend now

[toxic shard]

Well what's the question ?

[shrewd whale]

well i already tried to appeal my ban but thats not in question, if i can remember correctly i was just simply banned no warning or mute (chat)

[shrewd whale]

and here it says multiple convictioons but i wasnt even muted or warning or nothing so im a bit confused. also this happened a few months ago

i just simply want a explanation bc i miss rust with the boys

[toxic shard]

I will have a look to it, give me a couple of days

[shrewd whale]

thank you

[vernal ruin]

!appeal

[marble mantle]

Hey, @vernal ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[latent owl]

spammer in general

[hexed jasper]

whats team limit on vanilla 2x

[raven remnant]

none

[hexed jasper]

aight

[raven remnant]

ui is 8 but no team limits.

[lusty dock]

can someone explain the logic of kicking out VIP players for being idle

aren't vip slots not connected to main slots

[hot tundra]

Active aim assist fruity in 10x EU

[HOOVER] James

[raven remnant]

!report

[marble mantle]

Hey, @hot tundra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven remnant]

does not matters that u are vip or without vip if u are idle it will kick u

[hot tundra]

Yes I have

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i need to report cheater not "rule breaker 😢"

[crisp light]

hacking is breaking the rules

[near halo]

no its aloud

[carmine garnet]

yo

admin

[lusty dock]

well no shit sherlock

[raven remnant]

cheating comes in rulebreaking btw

[lusty dock]

i was asking what the logic is behind it

is it because y'all are too lazy to throw in a whitelist for VIPs or

[carmine garnet]

admin

can yall help

[toxic shard]

Well I don't have the real answer but I would guess it could have a link with the performance or the queue management/freeing some place for non vip people

[carmine garnet]

yo marc

[toxic shard]

What's up ?

[carmine garnet]

ok so im on the rustoria 2x

[dry junco]

marc do i get banned for 21 mutes

[carmine garnet]

and died right but my loot got stuck in a crevese can yall get it back for me

[toxic shard]

There is no magic response to this question

[lusty dock]

the slots are not connected to non-vip people, and there is a set amount of VIP slots available meaning there will never be a VIP queue. so im willing to bet its more so whoever works on the backend doesnt want to put the work in

[dry junco]

what

no im serious

[toxic shard]

No we can't interfer with the game/.... please report the bug with f7

[carmine garnet]

bruh please i lost 2 aks

like please

[toxic shard]

There are a lot of factors to take into account, just the amount of mute is not enougth

[dry junco]

ok

well i've been racist in the past my most recent ones are just for spamming chat i believe

[toxic shard]

but it seems to be a pretty high amount already

[dry junco]

is it literally like a perma ban if u get a lot of mutes for a good reason

[toxic shard]

It can reach the point of a permaban yes

But your question is a bit strange : "Up to what point can I break the rules ?"

just don't break the rules ...

[raven remnant]

https://cdn.discordapp.com/emojis/890959547622109184.gif?v=1&size=64

[small flame]

Are you banned

[carmine garnet]

so admin you cant get me the loot

[raven remnant]

yes! as mentioned above admins do not interfere with gameplay.

[carmine garnet]

ok rip

[dry junco]

no

[dry junco]

i mean

i dont know why perma mute is a thing if you can perma ban for something someone says in a chat

[toxic shard]

All rules should be respected the same way, either respect them or don't, but if you don't then we take actions

If someone script we don't remove his ability to shoot a gun

Well it's the same for the chat, the only difference is that we don't go straight for the ban

[dry junco]

yeah shush scrap me outside lidl

[upper escarp]

bop instead of saying bad stuff in chat farm for our upkeep instead :D

[dry junco]

nifty

check leaderboards rn i have so much farm

honestly kinda retarded how you cant shit talk admins

[near halo]

Zeus 5x US naughty teammate cyclers

[spare widget]

Best thing to do is in-game "/ticket add (your report with details)"

[near halo]

Did that alrdy about 8 hours ago

[spare widget]

Always will receive a response as soon as possible. Not by my PC so unfortunately I can't check it but calling anything out in chat or on here won't ever help anything

[near halo]

Ahh okay, thanks.

[spare widget]

No problem. Took a quick look and I can see your ticket came in ~2 hours ago. Just a bunch going on right now but thankfully not 8 lol

[near halo]

ahh okay, its says report/ticket sent 17.39 and its about 2.30.

[spare widget]

Hmm weird lol Yeah, I can see when it came in on our end so I'd assume on your side how it's reporting is a little jacked up. Anyways, when I get back to my PC I'd love to take an in-depth look. Appreciate your patience and hope you have a good day over there

[near halo]

Hey

[near halo]

Yes. I would give information but i got kicked out of the discord. If you have a log of team invites and team kicks i can happily send the names of them.

Can I report in game voice chat racism?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

Thanks

[spare widget]

Voice chat isn't moderated

[near halo]

I know

But I recorded it

[near halo]

.

[raven remnant]

it isnt moderated, and if that guy continues it consider muting voices volume

[near halo]

So you can say the n word in voice chat?

And it is not a ban? or mute?

Even with proof?

[spare widget]

Unfortunately yes :/ Sucky part of Rust but it'd be impossible for us to moderate all voice interactions, so even with a recording we'd recommend temporarily disabling voice chat in game settings if someone is being an idiot

Main text chat though, if you see something racist go unmoderated, absolutely can send in a ticket and we'll always take a look

[near halo]

Bro 💀

If I have proof then what is the excuse?

[spare widget]

Proof doesn't work like that with voice - can have a recording but often uncertainties so the decision was made since we can't moderate all instances effectively and it's within the player control to temporarily toggle off voice that we can't moderate it. We're already moderated many other aspects of the game

[near halo]

Rules

• No hacking
• No bugging
• No ban evading
• Racism

[spare widget]

Yep, main text chat

[near halo]

make no sense but okay then

[spare widget]

For sure. Can understand your frustration. I wish no one ever did it - but just getting you the answer

[near halo]

Yea

[spare widget]

Hopefully it balances out for you with more positive interactions. Sucks some people are obnoxious

[near halo]

This answer is vague as fuck

[sharp plume]

what we do if hacker

[near halo]

I could make a mp3 clip of a random guy saying the n-word

[near halo]

!ticket

[marble mantle]

Hey, @sharp plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

How? That I said we don't moderate it because it's not something we can moderate effectively, even with recordings. Like Zeni said, often the origin isn't clear and it can be very easily manipulated

[near halo]

Bro even with the running back and forth proximity and the game sounds and the gun shots while talking?

That is hard as fuck man

It is easier to make a fake text

[near halo]

Still, i can make the background noise feel realistic and have a random guy saying the n-word

[spare widget]

You're more than welcome to put in a #feedback-suggestions to say voice should be moderated if you'd like although I don't anticipate that's something that will change honestly

[near halo]

Look at the video I send you and honestly tell me if you think it is fake honestly Zenif

[spare widget]

We have records of the text- which you cannot fake

Has nothing to do with the reporting player end of it

[near halo]

Yea I guess

[near halo]

Why wouldn't the rules change though?

Seems like a sorry excuse to me 🤷‍♂️

In your clip there is 2 people but only one saying the naughty word, it would be hard to track down who it was.

I have proof because he finished me

[livid tapir]

Or if the video was edited etc

[spare widget]

I get where you're coming from but we handle a lot and will always try to do the best we can. And just saying from what I've seen from it being brought up periodicially and our own limitations in that regard I would anticipate it will stay the same and we'd continue to advise temporarily toggling off voice if someone is annoying over the medium

[near halo]

He literally finishes me and I have the video after he finished me

[near halo]

Yes i saw who finished you but it would be hard to track down the one who said the rude word

[near halo]

Not really his voice came from the left side and he was saying the n word

And voice chat video/clips can be easily edited.

It is easy to tell who it was stop trying to make an excuse like I get you won't do shit but admit you could know who it was easily

Bc you could

[spare widget]

Bottomline, regardless of some specific instance, is that it's not moderated

[near halo]

I know

[spare widget]

But good job having the habit of recording

[near halo]

Just if you dont want these n-words in your game. Put your voices volume to 0.0

[spare widget]

That can help with a lot of other stuff

[near halo]

Bro but that means you could just say it so you might as well be able to say it in text chat

It is the same thing bro

[near halo]

There is logs in Chat log, chat log is also moderated more heavily than voice chat.

I know

Whatever bro

ZenZen

[spare widget]

What's up?

[near halo]

Does /clan invite etc go into chat logs?

[spare widget]

I'll be looking into your report

Driving right now

[near halo]

Alright, thank you.

And is insiding a bannable offense?

[spare widget]

No

Part of the game

[near halo]

Whew, the guys who insided said in vc that i would be getting perm banned 😄

[raven remnant]

[near halo]

Why were u insiding?

[near halo]

Reasons that probs dont belong to this channel.

[sharp plume]

anyone looking for a team mate

[near halo]

#looking-for-group

[near halo]

Fk does that mean?

[spare widget]

#general

[valid ivy]

I got 1 hr ban for no reason

[raven remnant]

well nothing is without a reason

just wait 1 hr and u will be good to play

did u said anything in chat?

[valid ivy]

im in the middle of a raid

so dumb

[raven remnant]

u spammed something and stuff?

in chat

[valid ivy]

it wont let me send what i said

wasent even a slur

[raven remnant]

whatever it was u said a wrong word and thats why u got banned. there is nothing much we can do right now as its a auto ban so wait one hour and u will be good to play.

and i request u not to repeat the same word again.

[valid ivy]

dumb asf legit its my teammate while we raiding

[broken anchor]

i need some admin suport

again

is there suporter on?

[raven remnant]

not a admin but how can i help?

[broken anchor]

well this morning i got banned for being banned on motible server wat was not the case so i got unbanned becaus im playing on gefoce now what is a vpn to play games and now im trying to getin the server again and now im banned for bugabuse

what is not the case again becaus for the past few hours if been in my base on my roof with a sar and befor that i pvped

[raven remnant]

!appeal

[marble mantle]

Hey, @broken anchor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[broken anchor]

i already did that like i said this morning

i need to wait for 1 to 3 buissnes days

[near halo]

Who was the admin that looked at my ticket on zeus 5x us.

[broken anchor]

and i got helped by a guy named lilico at 12am yesterday

!ticket

[marble mantle]

Hey, @broken anchor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[nova hare]

running the game of geforce now shouldnt cause any problems

i was doing the say last month for about a month or so

[broken anchor]

but idk what i did for a bug than

[nova hare]

same*

i mean you must have done something as they dont ban without a reason

[broken anchor]

and i cant do a ban apeal again becaus yesterday the same shit happend

[broken anchor]

the other ban was for being banned on motible server wile i never played on rustoria

[nova hare]

motible server?

[broken anchor]

more than 1 server

sorry english not verry good xD

[nova hare]

well im fairly sure they dont share bans from other servers

[broken anchor]

but idk what bug i did like i just pvp today and sit on my roof with a sar thats it

i dint even know any bugs

[nova hare]

did u use like a chair bug or anything to decrease your visibility?

fairly sure they dont ban for that but a sugesstion i guess lol

[broken anchor]

nope

only time i sat in a sova i bought from rust

to get 100% comfort

to heal up thats it

[nova hare]

well me personally i have no clue, only the admin who banned you can appeal your ban

[broken anchor]

do u know if there is one online rn that can help me asap

i cant make a appeal becaus i already did that

[nova hare]

i mean if you put your steam id in here hopefully an admin will get to it at some point

[broken anchor]

damm

[nova hare]

thats the way it is if your appeal has been denied

also doesnt guarantee that anyone will look at it but thats all you can do really

[broken anchor]

76561198381759035

[broken anchor]

fuck that sucks

[nova hare]

yea its sadly the way it is with such a large community admins dont get much time to look over old cases that often

[broken anchor]

😦

man i having such a bad say and now this

couldent get any wurst

[nova hare]

sorry theres nothing i can do

[broken anchor]

doesent matter u already helped me

[west osprey]

The appeal process is 100% the correct thing to do, however I'm going to quickly look into your ban 🙂

[broken anchor]

OMG THNX

[west osprey]

give it 5 minutes and you should be good to connect

[raven remnant]

https://cdn.discordapp.com/emojis/907513218979758141.gif?v=1&size=64

[broken anchor]

omg ty ty ty ty ty

[forest solar]

if i got banned by eac 2-3 years ago on rust am i good to play on rustoria servers now on a new account or not?

[west osprey]

Were you game banned while playing our servers?

[forest solar]

no

[west osprey]

feel free to send me your steam ID

[forest solar]

on the new account or the game banned account? asking this because im aussie and just got ban evasion kicked on rustafied so wondering if i can play rustoria when au servers come out

[west osprey]

send both!

[marble anvil]

@west osprey Hey, I was banned for ban evasion. But I've never been banned? And don't have any other accounts? And I've never cheated so idk why I'd be banned

[west osprey]

Have you made an appeal?

[marble anvil]

Yea, but I was hoping I could talk to someone about it and possibly speed up the process... would prefer to not wait 3 business days for a response, especially considering its friday night

@west osprey Any possibility I could speak with you or another admin?

[west osprey]

What is your in game name?

[marble anvil]

Currently it's Billionaire Gucci Master. I can give u my steamid if u need

[west osprey]

You will need to wait for the admin handling your situation to review your appeal.

[marble anvil]

ah ok. do u know who it is?

[near halo]

admin help stuck in core

[crimson ore]

admin

need to talk about somthing on the 10x us no bps

[sterile moat]

How can I help you

@crimson ore please join waiting for support vc

[finite valley]

Hello, i payed for vip on 2x mondays and i can't reskin anything nor sort furnaces etc, i do have the color name tho

[long scaffold]

admin i need help on us 2x can u pm me

[steep kettle]

can i get help

please

i am getting doxed can you ban these guys plz

[timber bridge]

DM me please.

[grizzled surge]

how do i check for an update on an appeal

[near halo]

man fuck your anticheat i get kicked 3 times for flyhacks now im dying to border

[versed crater]

bro

i said someones name that had ni*nog in it and i got muted

can u help me sploit

[near halo]

how to make it so when you shoot your hud turns off rust

[livid locust]

good afternoon. I was banned for a reason exploiting

[near halo]

LMAO

[livid locust]

remove the ban please

[near halo]

sure

[cerulean crypt]

!appeal

[marble mantle]

Hey, @livid locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

jordann I think he was joking lol

how do you make it so when you shoot your hud turns off

[cerulean crypt]

google it, that's not something that we have control of

[near halo]

I have I figured that you guys would know sorry

[cerulean crypt]

dont worry about it haha

[livid locust]

remove the ban please

[cerulean crypt]

!appeal

[marble mantle]

Hey, @livid locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid locust]

идите на хуй пидорасы ебаные

[cerulean crypt]

люблю тебя

[frozen mantle]

admins you are making us hate the game more and more over with your stupid decisions without any clarifications. I got banned for playing with a cheater and I've been playing for a year probably with the same group.. This is so annoying. If you want to ban someone you should at least send him the reason why he got banned to. I wake up its 7 am in the morning and i get out of nowhere that i am perm banned without even knowing the reason why, knowing that ive been playing with the same group for a long time.

[stiff widget]

when you try join it will show you the reason

[frozen mantle]

i told you its says the reason is that i am playing with a cheater. i didnt even know who is the cheater that i have played with

[trim locust]

hey

any admins on rn

[hushed finch]

👋

[proper shuttle]

Can I get an admin as well? Dealing with a clan of exploiters and we have immediate proof as well as can go live and show what they're doing. Also have their names. Rustoria 5x

[frozen mantle]

@stiff widget

[hushed finch]

DM me

[hushed finch]

!appeal

[marble mantle]

Hey, @frozen mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frozen mantle]

1 to 3 days to get an answer the wipe will be over lol you are not even helping

we grind nonstop for 2 days and this is what we get

[acoustic dust]

hello i can't join any rustoria server, it says: banned come to discord

!appeal

[marble mantle]

Hey, @acoustic dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[whole pelican]

can i talk to an admin please

[stable shore]

!appeal

[marble mantle]

Hey, @stable shore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

@opal crane Selam biraz önce sunuculara girmeye çalıştım ve girdim ama sitede incelemede olduğu söyleniyor yanlış bir yasaklama var ise bunun sebebini öğrenebiliyor muyum? oyunda yasaklı durumdayken de raid yemişim bunun hakkında bir şey yapamam sanırım

[twin jackal]

!appeal

[marble mantle]

Hey, @twin jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[opal crane]

Bot üzerinden sana mesaj gelmiş miydi? Fakat maalesef sebebini öğrenemiyorsun. Bazen bu şekilde yasaklamalar atılabiliyor. Seni yasaklayan admin yasağını kaldırmış olabilir. Eğer tüm sunuculara girebiliyorsan sorun yoktur.

Base konusunda da bir şey yapılamıyor evet oyuna müdahale edilmiyor

[near halo]

bot sadece itirazımı aldığıyla ilgili mesaj gönderdi banımın açılmasıyla ilgili bir şey yazmadı sitede sadece inceleniyor diyor 1 tane sunucuda denemiştim diğerlerine de şimdi girmeyi deneyeceğim

[opal crane]

Anladım. O halde itirazdan önce yasaklayan admin kontrol etmiş olabilir. Diğer sunucularada girebiliyorsan bir sorun olmayacaktır

[near halo]

Yardımların için teşekkür ederim şuanda sunuculara giriş yapabiliyorum

[shell lake]

I need an admin

admains

hello I just died to a scriptor

[opal crane]

?report

[marble mantle]

Hey, @shell lake

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glad vortex]

j

can i ask a question

[mighty kelp]

!appeal

[marble mantle]

Hey, @mighty kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lilac nova]

Yes

[twin jackal]

hello, is there a way to fix eac connection timeout ? other servers work fine but rustoria servers dont work. I can connect server but i cant spwan or get up on sleeping screen

[glad vortex]

can i trap people at outpost with a horse

[lilac nova]

Maybe try to use VPN

[broken niche]

mumu could u check dms?

[lilac nova]

I'd prefer not to do so as we do not encourage people to do it

[glad vortex]

but can i get in trouble

[lilac nova]

It depends on the situation

[glad vortex]

lets say i trap a guy in a corner with a horse for idk a hr

[stone halo]

Why did I get banned???? What hacking, I don't play with a cheat, I don't have a hack ban, please sort it out, erroneous ban

[glass carbon]

Hey, so, the way to get that sorted out is by making an appeal here https://bans.rustoria.co/

[stone halo]

says I'm not banned, please try again

wtf

[glass carbon]

and it can in fact be erroneous in some cases, so I wouldn't be too panicked about it

[glass carbon]

If the ban was recent, wait about 10-15 minutes and try again

[stone halo]

so how do I write to support then?

[glass carbon]

exactly through the link that I sent

[stone halo]

And if so, and will write, what should I do?

[glass carbon]

wait 15 minutes and you should be able to make an appeal

[worldly rune]

anyone know how to fix this im trying to link my ttw acc

[glass carbon]

once you wrote your appeal, you'll see the answer on that same website you appealed on, or alternatively a bot will send you a DM if you have your steam linked to the Rustoria discord

[cloud moon]

Hey lilico, are you able to tell us who was hacking in our group? We have been dedicated to rustoria main for well over a year now so trying to get this all sorted

[glass carbon]

Twitch and Youtube are not linkable atm

[glass carbon]

Hey, depending on the case that information could be undisclosed to players, so I really can't tell you, that's something the banning admin would need to decide

[worldly rune]

ok

[cloud moon]

So you can’t tell us who was hacking so I can boot them?

[glass carbon]

but you could ask your teammates to stream their game connecting to the server, the one hacking would be banned for hacking, the rest for association

[cloud moon]

Smart

[glass carbon]

You can still get your kit though

[abstract token]

Lilico

[cloud moon]

How do I find out who was the banning admin?

[glass carbon]

That is also not something we disclose to players 🥺

Normally, if the banning admin wants to get in contact with you or share information, he\she will do it in DM
but feel free to leave your steamID64 here, I can try and forward your question

[cloud moon]

76561198193670325 thanks means a lot, we recruit 2 people this wipe which we don’t do and we get banned

Really annoying consider we have played the server for well over a year

[lilac nova]

I've made the banning admin aware of this and you may or may not receive DM from the admin. In the meantime, please wait patiently for the result of your ban appeal.

[cloud moon]

Thanks guys ☺️

[idle rampart]

https://streamable.com/gqhixi

cheater in rustoria eu main

[marble mantle]

Hey, @idle rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lilac nova]

Please submit a ticket in-game, and please include this clip and his name/SteamID

[neat pumice]

This clip is more than 24 hours old, and the situation in question was dealt with yesterday, why are you reporting this now? 🙂

[acoustic dust]

please can you check my appeal i got banned for nothing

[vague halo]

!appeal

[marble mantle]

Hey, @vague halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lilac nova]

You are good to play

[vague halo]

Im banned too but idk why

[lilac nova]

Please make an appeal

[vague halo]

i did

[lilac nova]

You are good to join as well

[lusty sable]

cargo bugged what to do?

[lilac nova]

F7 report this to Facepunch

[lusty sable]

omg...)

[lilac nova]

It's a known issue and there's nothing we can do unforunately

[lusty sable]

i lost ak and heli :3

[modest forge]

Hello A-T i got banned for nothing. Can you help me?

[tough yarrow]

WANT TO JUMP IN A VOICE CALL?

caps

[modest forge]

Ahh, no bcs my english is bad so i prefer writing

But i left server in the morning after 5min I joined again and I had ban

[tough yarrow]

okay mate, whats the ban message that you have recieved?

[modest forge]

You are banned

No reason

[tough yarrow]

can you send a screenshot

of when you try join the server

to my DM pls

[modest forge]

oh hacking sry

[tough yarrow]

ok mate you want to follow the instructions that I will send you now

[modest forge]

ok

[tough yarrow]

!appeal

[marble mantle]

Hey, @modest forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[modest forge]

Ok, I did

[tough yarrow]

perfect

appeals take between 1-3 working days :0

🙂

[lilac nova]

🙂

[modest forge]

🙂

[acoustic dust]

thanks

[sturdy furnace]

whats 10x link

[lilac nova]

EU or US?

[sturdy furnace]

us swift

[lilac nova]

What do you mean swift?

[sturdy furnace]

just us 10x

[lilac nova]

connect 10x.rustoria.us:28015

[opal pike]

my friend cannot load into server

[toxic shard]

is he banned ?

[opal pike]

no it doesnt say banned it just says exessive toxicity although we were both being toxic to some door camper yk how it goes

[toxic shard]

Then that's a ban

[toxic shard]

!appeal

[marble mantle]

Hey, @opal pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[opal pike]

its not listed in rules ab toxicity??

[toxic shard]

https://rustoria.co/vanilla/rules

[opal pike]

ok ill get him to join and try to appeal

[toxic shard]

Also the common sense enter in action when we reach the toxicity

[blazing canopy]

why cant i be staff? everytime i apply i get rejected when its literally been a full year since i was last staff

[opal hornet]

EU main DOWN!

timeout for no reson!

[lilac nova]

Looking into

[brittle juniper]

@lilac nova eu main down?

[lilac nova]

Checking EU Main now

[next jacinth]

connect main.rustoria.uk:28015

[fallen girder]

any admins?

[brittle juniper]

@lilac nova eu main timeout now

[lilac nova]

Aware

[brittle juniper]

when will it recover?

[lilac nova]

Give it a couple of mins

[opal hornet]

why does the server bot on right side says its still online?

[lilac nova]

typical discord bot

[opal hornet]

xD

[brittle juniper]

@lilac novaDo you still have the server link address

[lilac nova]

connect main.rustoria.uk:28015

[brittle juniper]

OK ty

[storm yacht]

how does this even make sense, how could you have a foundation on top of a foundation

[lilac nova]

EU Main is booting up now

[raven remnant]

EU Main is Up :- connect main.rustoria.uk:28015

[opal pike]

how long does a ban appeal take?

[lilac nova]

Up to 1-3 days

[opal pike]

bro you fr.... your tellin me my friend got banned for something not even in the damn rule list and has to wait 1-3 days

what a joke lmao

[lilac nova]

"Do not rob a bank" is not in the law as well, does it mean you should go rob the bank?

[jovial raptor]

bro off his rocker rn

[opal pike]

bro its fucking rust not real life

[lilac nova]

But we do have rules here

[jovial raptor]

i dont see toxicity in them

[opal pike]

yeah ik that and the rulews do not state no toxicity

i mean what defines toxicity?

why didnt the guy who was door camping get banned?

[toxic shard]

Common sense

[lilac nova]

It's a common sense

[jovial raptor]

y'all fucking retarded frfr

[opal pike]

he was being toxic when he door camped us for 2 hrs straight

[lilac nova]

!tempmute 536651926545367070 1h staff disrespect

[marble mantle]

:ok_hand: temp-muted brennan#6398 for an hour (staff disrespect)

[lilac nova]

Is door camp against the rules?

[opal pike]

its toxic

and apparently exesseive tocxicity is a ban

[lilac nova]

Well, if you don't accept it, feel free to play elsewhere

[opal pike]

mumu do you as a staff member have rules? bc this is definitely admin abuse

[lilac nova]

Then you can report me to our Staff manager

[cyan frost]

JEKK needs to farm iq

[opal pike]

i mean your not banning based off of rules your banning based of your feelings

[toxic shard]

I have a website for that, you can refer to my discord profile

[opal pike]

so stupid idk how you can ban someone for something that isnt in the rules

mumu can you tell me how a rule was broken from simply being toxic?

[lilac nova]

Like I said, there's no point arguing with me here. You are free to play elsewhere or you gonna have some common sense

[opal pike]

can you even unban people or are you just wasting your time overseeing chat

[lilac nova]

And btw, where is your friend

Why are you here instead of your friend that actually got banned

[opal pike]

my friend was that brennan guy

[lilac nova]

Unfortunately I am not the banning admin for your "friend", so he has to wait

[opal pike]

so only the admin that banned him can unban?

[lilac nova]

Correct

[opal pike]

this server is a joke

[lilac nova]

btw, flooding my DM and talk shit to me is not going to help your situation @jovial raptor

[opal pike]

being a useless admin is a waste of time @lilac nova

go outside..

[toxic shard]

You are just making the case of your friend worse

[cyan frost]

HOES MAD

[opal pike]

how? bc im hurting his feelings??

[toxic shard]

the best advise I can actually give you is to drop it until the admin in charge of the ban review it

[opal pike]

doesnt say in the rules i cant say it

[true fjord]

someones mad

[opal pike]

well power im glad we have you here to state the obvious

[lilac nova]

Feel free to reach out <@&778754292478771201>

[opal pike]

does he have the power to unban or am i just wasting my time

[hushed finch]

!appeal

[marble mantle]

Hey, @opal pike

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gleaming hound]

That is who you can contact if you would like to make a complaint against Mumu as you did say he was admin abusing.

[opal pike]

mumu aparently wasnt the one abusing the power if he didnt ban for toxicity

i dont know which admin it was

[north crest]

Management can look into it. Feel free to talk to one of them <@&778754292478771201>

[opal pike]

do i just say this into chat with the at staff manager? or am i supposed to be in a dif chat when i talk to this staff manager?\

[north crest]

They have been tagged, I will message them for you

[opal pike]

alright

[balmy cypress]

Sent you a friend request so we can chat @opal pike

[quiet socket]

76561198961887592

[royal thicket]

Hello admin, I used VPN to enter the server and was hacked, but I did not use hack, my steamid is: 76561198887379704, please help me check

[glass carbon]

Hello, posting your steamID here is not a guarantee that your issue will be resolved here and now
The way to bring this up to admin attention is by making an appeal on https://bans.rustoria.co/

[cloud moon]

Hey just a question while I see if a admin DM's me, what do you guys count as "working days" on appeals? As I guess your primary working days are thursday - sunday..

[west osprey]

!verify

[marble mantle]

Hey, @west osprey

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[west osprey]

@quiet socket @true fjord

[glass carbon]

I would assume the normal definition of a work day\business day (all days except Saturdays and Sundays)

[cloud moon]

Roger, thanks 🙂 Hope to get this sorted soon.

[glass carbon]

also excluding Holidays etc.

[toxic shard]

Where does the working day specification comes from ? x)

[tough yarrow]

/ticket 184051413343666176

[marble mantle]

Hey, @narrow verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cloud moon]

In my case? I was speaking to a mod earlier today and mumu about verifying who was hacking in my group. The admin passed it on to the banning admin to possibly DM me with info

and i was just questioning the appeal process as some people have different working days 🙂

Just trying to get this resolved as we have been playing the server for well over a year, including all having VIP then when we invite 2 randoms we get banned

Just seeing if we have a possibility of playing on US main again 🙂

[toxic shard]

A lot of appeals are handled under 24h, but sometimes it takes more time

everything depend on the availability of the admin and the priority on the tasks

[cloud moon]

Yeah no problem, was just seeing if working days meant different to you as the wipe scheduled is off week

Thanks for confirming that though 🙂

[toxic shard]

I'm quite surprised to see "working days" moreover this is not precised in the appeal documentation

[cloud moon]

moreover? I was just asking a question? :S

but like I said, thank you for confirming that with me 🙂

[marble mantle]

Hey, @narrow verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @narrow verge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glass carbon]

Hey, exactly like that, but in game chat

I'll send you the message in DM, deleted it from here

[frail temple]

any admins free?

or someone who can ban cheaters?

[glass carbon]

Hi, did you make an in-game ticket?

[frail temple]

ohh shit forgot about that

[glass carbon]

reporting someone in discord could go unnoticed, but the tickets in-game are looked into as fast as humanly possible

so making a ticket is the only way to go about this:)

[frail temple]

gotcha. Thanks

[tepid crypt]

guys i got banned foor 1h and its been like 1h and 30 mins

ok its finally done

[manic belfry]

eu small

[potent surge]

EU SMALL

[glass carbon]

Give it 5-10 min, if it's still not back up then - lmk

[livid quest]

nice fucking server

so good

[opal pike]

bruh no way you mfs rlly denied my friends request to be unbanned and cant even give him a reason

@lilac nova

[glass carbon]

Appeals are either denied or accepted, with no additional information
If your friends appeal got denied, it means there was a valid reason to do so

[opal pike]

it said he was banned due to toxicity