support

[jolly solstice]

it wipes twice every week

[static zephyr]

where to see the map of rustoria Eu main

[hexed nimbus]

on the server im afraid

[static zephyr]

for the upcoming wipe

[jolly solstice]

theres only long map would show on map_vote

[hexed nimbus]

we do not have maps for preview im sorry

[static zephyr]

Oh ok

[mystic trench]

hello, I went to the server and I was kicked with the reason of playing with a cheater, despite the fact that I did not log into the account for about 2 weeks

rather, I did not log in to the account and this account did not appear in the game at all

[hexed nimbus]

well if you where in a team and a player cheated that you where in the team with it dus not matter if you are on or offline as the entire team gets banned what you need to do is make a appeal and that you can do right here https://bans.rustoria.co/

[nocturne tundra]

on eu main wipe now or in an hour I can't understand?

[mystic trench]

I was banned for this reason about a month ago, after which I played solo and after two weeks did not enter the game and then suddenly banned

[nocturne tundra]

3PM UK / 4PM CEST - time is different

[slow birch]

Time is the same it should say CET

the summer time just has not been dropped

[nocturne tundra]

okay, thanks

[granite tinsel]

https://steamcommunity.com/profiles/76561198240091718/

[glass carbon]

amazing screenshots

what do you need help with though?

[mystic trench]

?

[glass carbon]

#support message

You got to make an appeal so that it's dealt with, as Mike said

if this was a false ban, as you believe, then this is the exact reason that appeals exist for, to get faulty bans lifted

[mystic trench]

yes, but the administrator did not understand the essence of the problem, I had already played after the ban and no longer played even with anyone in the green, I could not get another ban

[glass carbon]

Precisely, you're saying this ban doesn't make any sense, correct?

if you go ahead and appeal it as such, on https://bans.rustoria.co/, then an admin will definitely unban you if that is indeed the case

[mystic trench]

understood well thank you

[granite tinsel]

My whole team was attacked by ban

@edgy pendant

[glass carbon]

!appealcn

[marble mantle]

您好, @granite tinsel

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[idle cape]

well that was strange someone being racist at outpost

[toxic shard]

I guess it's voice ? Unfortunately we do not monitor voice chat

[idle cape]

yeah voice clipped it

[inland delta]

Is the U.S. 10x down?

[idle cape]

no idea who it was tho

[glass carbon]

neither will we, voice chat does not leave a trace in logs

hence it isn't moderated

[brittle juniper]

How to download the map in advance?

[glass carbon]

We do not show any maps before wipe

[idle cape]

yeah ik how it works kinda annoying would have been ok if i saw there tag and clipped it the went in a mini

[glass carbon]

Is it? try reconnecting through the IP connect 10x.rustoria.us:28015

tell me if you're still having issues

[inland delta]

I just type that into f1 correct?

[glass carbon]

Even if you had evidence like that, we would still not moderate it, as there could be no proof in logs that the clip you sent isn't edited with a voice-over or that it wasn't your teammate in discord that was saying it

[idle cape]

yep

[brittle juniper]

Downloading the map like this needs to queue up

[idle cape]

id just ban em from my server

[glass carbon]

#feedback-suggestions

[idle cape]

then f7 report

[lone cobalt]

hi, i need some help. can someone help me?

[glass carbon]

Sure, how can I help?

[inland delta]

Ya okay, that worked but would their be a reason why it would show up on severs?

[lone cobalt]

i dont play for a long time in rust. now when i I try to login to the server and it says: playing with hacker

[glass carbon]

It would if you restarted your game, not really sure what's causing it to disappear from there, but it's client side

[inland delta]

Okay

[lone cobalt]

no, dont use vpn

[glass carbon]

appeal please on https://bans.rustoria.co/ to have an admin take a look at that for you

[idle cape]

dont play with cheaters then lol

[inland delta]

Lol

[glass carbon]

but association bans are a default 7 day ban, keep that in mind

[idle cape]

so when's the twitch and yt link getting fixed?

[unique dew]

they have been broken for a while so i doubt that it will happen

[idle cape]

remove them then lol

[lilac nova]

It will be fixed soon

[unique dew]

i see twitch being fixed but yt has been broken for years if im correct

[idle cape]

need to be reimbursed for my points lol

[mortal vector]

when will the map wipe

[lone cobalt]

thank u, the problem with the ban can be solved before the wipe, what do you think?

[lilac nova]

Which server?

[mortal vector]

us medium

@lilac nova

23:00 in China?

[brittle juniper]

Where does it prompt the server to wipe complete?

[lilac nova]

3 AM in China

[lilac nova]

#wipe-feed

[mortal vector]

3?

oh my god

[glass carbon]

Hopefully, can't really say, the standard response times are 1-3 days but could be sooner

[mortal vector]

Hi mumu eu medium?

[lilac nova]

in 2 mins

[mortal vector]

ok i see thank you

i love you mumu

do you know who i am

[brittle juniper]

Why is there no server address yet?

[compact parcel]

EU servers wipe @ <t:1647529200:F> local time

US servers wipe @ <t:1647543600:F> local time

[lilac nova]

Which server?

[lilac nova]

ik

[true walrus]

<@&274971100184576010>

[brittle juniper]

eu main

[devout wraith]

has 2x vanilla wiped yet

[true walrus]

map on rustoria madium not changed

[lilac nova]

Looking into it

[mortal vector]

no changed

[lilac nova]

connect main.rustoria.uk:28015

[mortal vector]

map no changed

[brittle juniper]

..100 people ahead of me

[lilac nova]

We are aware of it and looking into it now

[true lodge]

No change map?

[mortal vector]

ok

[devout wraith]

has 2x vanilla wiped yeettt ??

[near halo]

When does Us small wipe?

[brittle juniper]

300 player ahead of you

[sterile arrow]

same map

[brittle juniper]

Will it increase server capacity?

@lilac nova

[raven remnant]

!serverslots

[marble mantle]

Hey, @brittle juniper

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[near halo]

is it gonna re-wipe?

rewipe???

[mortal vector]

rewipe?

[summer crystal]

rewipe?

[raven remnant]

[summer crystal]

why is the map same

[mortal vector]

please change the map

[dusk oyster]

rewipe

[valid agate]

main down

[balmy cypress]

#announcements message

[hexed nimbus]

[pseudo geode]

maın gg

when open the server

[near ember]

Vanilla 2x have same map of wipe before

[glass carbon]

#announcements message

[valid agate]

can u tell us when is the srw coming back up so i dont have to spam connect 208.103.169.246:28015 for like 30mins

[cerulean crypt]

It will be coming up as soon as possible, can't tell you an exact time

[brittle juniper]

eu main ip？

[lilac nova]

connect main.rustoria.uk:28015

[pseudo geode]

when open the server?

[lilac nova]

Soon

[brittle juniper]

server down？

[lilac nova]

#announcements message

Both servers are now coming up properly wiped

[devout wraith]

2x ??

same map aswell

[brittle juniper]

connect main.rustoria.uk:28015

[pseudo geode]

maın map gg?

[young birch]

Can I get help please admins, I got inside really late last night and I can figure out who it is, can you please check for me

[lucid depot]

SAME MAP

[young birch]

I play on us vanilla mondays, I live Q18 I got off at 3am so I just need to check anything after 3am est

[compact parcel]

Looking into it

[maiden mica]

rustoria main is down

[brittle juniper]

When will the server be restored

[true walrus]

How many wait

[lilac nova]

Unfortunately we are unable to assist with this as we do not interfere with gameplay.

[compact parcel]

#announcements message

[brittle juniper]

@compact parcel EU MAIN？

[lilac nova]

Servers are booting up now.

[compact parcel]

Yes

[young birch]

How is it interfering with gameplay it’s just checking back, ur not adding anything to me, I just want a name of a teammate that insided me

[compact parcel]

That would be providing you with information in regards to the game which we are unable todo

[young birch]

Bruh

[craggy valve]

okej lets go

[spark grove]

fix the serverssssssssssss

[mild jackal]

how do i get my vip role on discord
it hasnt updoated

[summer crystal]

dm admins they will give

[near halo]

Dude who gives a fuck it already happend names dont matter thats private information that cant be givin which can get servers blacklisted also there working on the servers right now damn

[lilac nova]

!link

[marble mantle]

Hey, @mild jackal

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[young birch]

Y’all really can’t give me a name to help someone out, I’m legit switching either way to the 2x, what am I even supposed to do with the name all I’m gonna do is kick them from my team

[small crypt]

عير بيكم شغلو الميديام

[mild jackal]

its been linked just aint got the role

[lilac nova]

?steamid

[marble mantle]

Hey, @lilac nova

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[valid agate]

great

[near ember]

Vanilla 2x it's gonna change map?

[valid agate]

250 q now fuck sake

[vocal bolt]

nexttime on EU VANILLA X2 pls changemap my friend all time is same

[compact parcel]

Looking into it

starting back up it seems currently with a new map

😄

[harsh aurora]

/authhelp

[near halo]

Bro EU medium isent up for me

[hexed nimbus]

all servers are online

[vocal bolt]

Ty my friend 👍

[lilac nova]

Try to connect with IP - connect medium.rustoria.uk:28015

[valid agate]

where can i see map?

cuz im in q

[sly basalt]

just got VIP

[mortal vector]

eu medium restart right?

[sly basalt]

seems to not to be working

[valid agate]

same

[lilac nova]

#payment-support Please make a ticket

[lilac nova]

^

[upper grotto]

Hello sorry but i got a vip and i have a queu. Problem no?

[glass carbon]

#payment-support make a ticket here to get that sorted

[mortal vector]

@lilac nova server is done

[muted schooner]

wtf

[patent mirage]

eu med down?

[mortal vector]

eu medium

[spark grove]

oh my god

[lilac nova]

Looking into it

[sinful compass]

eu mediu down

[patent mirage]

pls no roll back i had a good start

[cedar current]

medium down again¿?

[lilac nova]

Rejoin the server please

[sinful compass]

roll back ??

[echo venture]

No rollback

Looking into

[muted schooner]

im sooo happy i get kill by bear 😄

and someone take my staff i rly like bought vip for 3x server down and losse inventory

[glass carbon]

It's not the servers fault you got killed by a bear, sorry to hear that though, hope the rest of your wipe goes better

[muted schooner]

it's not a server error that I had everything I'll connect after the crash and I'm dead to the bear, if it was a better server and didn't fall 3 times so it would be nice

[true lotus]

Hello could i get a rejoin grace period i crashed and now i got 59 plr queue

[glass carbon]

We don't do that unfortunately, sorry

[true lotus]

Why not

Why havent u done a 5min grace period

[vague wedge]

i was in the server before it crashed. i got vip and now im in a 140 queue

[glass carbon]

you can bring it up in #feedback-suggestions but for now, it's just how Rustoria operates

[golden gust]

!appeal

[marble mantle]

Hey, @golden gust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass carbon]

Hey, if you're having issues with VIP make a ticket please in #payment-support

[solid fox]

Could I talk to an admin?

[glass carbon]

Not an admin, but maybe I can help?

[solid fox]

I've been tryna get unbanned for over a year now lol

[glass carbon]

I'm assuming you made an appeal?

[solid fox]

ye

Got denied immediately, apparently I did it within the 180 day window

[glass carbon]

EAC ban?

[solid fox]

I'm assuming so

[glass carbon]

Did you play on the servers during that 180 day period?

[solid fox]

On my new account ye

Got banned for ban evasion, talked to multiple admins they said I could get unbanned, but haven't heard anything

[glass carbon]

Then you're banned for ban evasion, and that is in fact a permanent ban, especially so if the appeal got denied, sorry to be the bearer of bad news

[misty scroll]

Who'd you speak to?

[glass carbon]

Which admin told you?

[solid fox]

Luke was the main one that was handling it at first but like I said haven't heard anything

[misty scroll]

And your current account is this one?
https://steamcommunity.com/id/Xynko/

[solid fox]

Yeah

[misty scroll]

What's that gameban from today if you don't mind me asking

[solid fox]

DayZ couldn't tell you why, I have a curse for getting banned without doing anything incriminating lol my bio doesn't explain it enough

I literally started rust on Rustoria, raided some kid that was crying, then got banned 😂 🤷‍♂️ been a curse since

[misty scroll]

Was your VAC ban on your other account also a false ban?

https://files.rustoria.co/schaadt/e7570c6a-9d1f-47cf-b8a9-bde923c3c38b.png

[solid fox]

What account is that?

[misty scroll]

https://steamcommunity.com/profiles/76561199080863848

[near halo]

Lol

[misty scroll]

And both the gameban AND VAC ban on this account?
https://steamcommunity.com/profiles/76561198243892024

[solid fox]

I'm going to assume so got vac'd on my main back in like 2017 any new account I play on csgo get's vac'd or game banned within 100 hours

[near halo]

Btw thats a bought account

[versed crater]

lol

[solid fox]

I don't buy accounts

[near halo]

Yea well i have seen bought accounts

and thats one of them

[solid fox]

You right lol idk how to setup new ones

[solid fox]

This one was my main account, til I got banned on rust, then bought rust on https://steamcommunity.com/id/xynko and I've been using it as my main since

[hearty pine]

hey how do i unban appeal?

[glass carbon]

!appeal

[marble mantle]

Hey, @hearty pine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hearty pine]

why was my appeal denied?

[glass carbon]

It means that the reviewing admin saw reason to keep your ban, other than that - additional information is not usually disclosed to players

[hearty pine]

mhm

but if i were to get my EAC bans revoked will i be unbanned from rustoria?

cause im banned for ban evasion

[glass carbon]

Can't guarantee that, only the banning admin could tell you that, but wouldn't hurt to try
EAC Ban Appeal https://www.easy.ac/en-us/support/game/contact/appeal/

[toxic shard]

Possibly, I don't have your whole profile available, but if there is nothing blocking it yes

[hearty pine]

mhm

welp well see 😂

[knotty steppe]

is there an admin?

if yes pls help

[glass carbon]

There is a chatmod!

yay!
how can I help?

[knotty steppe]

i think i got banned

[glass carbon]

what message do you get when trying to connect?

[knotty steppe]

disconnected teamed with hacker i think

i was playing with a random and he got banned for hacking and then i got banned i didnt even know he was hacking

[glass carbon]

That would be an association ban, you can appeal it on https://bans.rustoria.co/ to have an admin take a look at that for you
keep in mind that association bans are a default 7 day ban

for any advantages you might have got whilst playing with the cheater

[knotty steppe]

ok thx for the help

[odd nacelle]

my friend got banned for ,,Ban evasion" what is that?

[strong salmon]

hey
i got banned for no reason i joined the server and it says ban evasion
rustoria.co 17/3 2x vanilla
any help ?

[chrome cypress]

Hello i did play with one turkish zerg clan and i did banned because some cheater on my team i didnot know the cheater can any staff help me on the voice chat

[glass carbon]

#support message

[chrome cypress]

/ticket

[marble mantle]

Hey, @chrome cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glass carbon]

!appeal

[marble mantle]

Hey, @strong salmon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass carbon]

same here^

[chrome cypress]

@glass carbon can u remove me the voice chat staff ")

pls i just wanna share something

[glass carbon]

Can't join VC atm, but you're welcome to wait there for an available chat mod\admin to drag you

[chrome cypress]

i did open one ticket

[jovial canopy]

do you get association banned for playing with an evader?

[raven mist]

Depends on the situation

[near halo]

iswhen ius us med wipe

[balmy thorn]

3pm est?

[pseudo veldt]

Does wipe time change at all with daylight savings?

[glass carbon]

3PM EST

that's in 57 minutes

[glass carbon]

CET is the correct measure for wipes atm, not CEST

[hallow shoal]

how i can chek if i have vip or not

[glass carbon]

well you have the donator role, so I would assume you do, but you can also just connect to the server you have VIP on

if there's a queue, that is

[cinder quail]

@glass carbonIs amnesty possible for ban eva ban?

[glass carbon]

Possibly, did you try appealing it here https://bans.rustoria.co/

[cinder quail]

thx sir

[hallow shoal]

iam in q on the server thats why i wanted to cheek the vip

its not working

[glass carbon]

well that's not right, make a ticket please in #payment-support to get that sorted

[glacial raft]

I bought vip for the wipe that's about to happen to main. Do I need to join the server before wipe and put in a command or anything to claim it or will I automatically skip queue at wipe?

[toxic shard]

It's fully automated

[full crow]

i need help!

[toxic shard]

What's up ?

[full crow]

recycler on large eu vanilla 2x not working

door doesnt open

[toxic shard]

Unfortunately there is no quick fix for this issue, it will solve by itself on reboot

[dapper silo]

Hey marc i wanted to ask about linking my account if theres any way I can talk to you in a vc

[toxic shard]

Sure

[full crow]

can u reboot it?

[dapper silo]

Im in waiting for support marc

[toxic shard]

I mean server reboot

[full crow]

can you not reboot it right now

or open the door?

@toxic shard maybe if you open it from the inside it unglitches?

maybe try that?

[toxic shard]

Did you put the fuse ?

[hallow shoal]

no one answering on vip support

[lilac nova]

Please be patient

[meager arch]

bruh why is empress never active

[hallow shoal]

the wipe is gone mate

[lilac nova]

He will be with you once he is available. Sorry for the delay

[near halo]

can you please try reply to my ban appeal for wipe ❤️

[lilac nova]

steamid please?

[near halo]

76561199185531219

[tulip wagon]

bandit and outpost not merged on us medium

[glass carbon]

Ty for bringing it up, I forwarded it to the admin staff

[near halo]

lmk what happens plz

[pseudo veldt]

I have VIP on US medium and there's a quene of 40 people ahead of me?

[hearty dome]

Rewipe medium

[lilac nova]

You ban appeal has been denied.

[raven mist]

Aware

[pseudo veldt]

I have VIP on US medium and there's a quene of 40 people ahead of me?

[near halo]

is there like an ammount of time i have to wait or what?

[trim locust]

hey

[carmine garnet]

why isnt it wiping

[lilac nova]

No

[hearty dome]

@raven mist What's going to happen with wipe

[agile junco]

rewipe US Medium? there is not merged outpost and bandit

[near halo]

so is there any way i can get unbanned any time soon or not? or atleast a reason why i cant get unbanned

[carmine garnet]

rustoria 2x aint wiping

[lilac nova]

Aware and looking into it

[lilac nova]

Checking

[mellow tundra]

US Medium is rewiping

Will have the correct bandit/outpost merge

[hearty dome]

Same map with merge?

[raven mist]

Its wiping

[tawdry barn]

where can i create a ticket

[sacred cliff]

lmfao

[honest shale]

main?

[carmine garnet]

rustoria 2x aint wiping either

[lilac nova]

It's wiping now

[raven mist]

It is, give it some time 🙂

[sacred cliff]

nice server

[hearty dome]

@mellow tundra Same map with merged bandit?

[glass carbon]

Hey, make a ticket please in #payment-support

[lilac nova]

Thanks

[glass carbon]

Reporting a player?

[near halo]

Is main wiping yet

[hexed nimbus]

yes

[vagrant mist]

medium is down

[mellow tundra]

yes

[grand cedar]

@hexed nimbus medium down?

[mellow tundra]

it's being rewiped

will have the corrrect map with the correct merge

[vagrant mist]

tyty

[hexed nimbus]

👆

[hearty dome]

Same map no bandit?

[median oasis]

same map but bandit and outpost combined??

[hearty dome]

Or completely different map

[tawdry barn]

can a admin join call? I am banned for playing with a cheater when i haven't played on rustoria for many months

[grand cedar]

@hexed nimbus eta on medium?

[hexed nimbus]

few min

[lilac nova]

A few mins

[mellow tundra]

^

[slender cave]

will medium be reposted in wipe feed

[grand cedar]

thanks

[raven mist]

Whats your steamid?

[tawdry barn]

76561199023919908

[tacit karma]

medium is up

[wicked roost]

REALLY BAD LAG ON US10X

[glass carbon]

feel free to message @wispy loom about this

[raven mist]

Should be good to join again

[unkempt flame]

ZenZen said I would get unbanned today, I am still banned

[near halo]

is main up

[raven mist]

Feel free to dm Zenzen

[dry junco]

ye

[unkempt flame]

He is offline

[raven mist]

He will get to you asap

[unkempt flame]

I have a 18 man I am the owner I need to get in is there any way I can give you a screen shot or smth?

[raven mist]

You were unbanned 10 mins ago btw

[raven mist]

👀

[pseudo bear]

Woohooo

900 pop go wild

[unkempt flame]

It says I am still banned

[lilac nova]

Give the server some time to sync

[unkempt flame]

IM GOOD

[raven mist]

[tawdry barn]

thank you

[median echo]

can i have support please

[hexed nimbus]

sure

[median echo]

my vip is not working

[quasi flame]

I dont get it, bought vip and Im still in queue, Im so behind now 😦

[exotic nest]

do you know when you guys will restock the Vip pass for Rustoria medium

[lilac nova]

#payment-support Please make ticket

[glass carbon]

#payment-support make a ticket here please

[quasi flame]

I've made one

[hexed nimbus]

in that case i need to redirect you to #payment-support support

[lilac nova]

!vipstock

[marble mantle]

Hey, @exotic nest

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[glass carbon]

!vipstock

[marble mantle]

Hey, @exotic nest

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[glass carbon]

Then please be patient for the person in charge of payments to sort that out for you:)

[quasi flame]

😦

[exotic nest]

!vipstock

[median echo]

thanks mate

[marble mantle]

Hey, @exotic nest

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

[earnest kelp]

Vip not working for US MED

[dry junco]

why is eu 900 pop and us is 600 racism

[glass carbon]

#payment-support make a ticket here to get that sorted

[dry junco]

and i die to 2 polar bears on my way

[glass carbon]

If you wish you report a player for racism you're most welcome to do so in-game by typing in chat "/ticket add <message>"

[dry junco]

what

i was joking

[glass carbon]

ah, went over my head then:)

[dry junco]

mwuah

[glacial raft]

Does VIP just put you at the front of the queue or does completely skip the queue and let you in past the limit?

[glass carbon]

it's a queue skip

[wicked roost]

whats the big bang sound on us 10x

[glass carbon]

got a clip?

[wicked roost]

no iwish i thought a bomb went off outside my house tho it was so loud and mad my base shake

[glass carbon]

are you close to launch-site by any chance?

[wicked roost]

i going to record now incase it happens again

nope far away

[glass carbon]

might have been a stray bradley rocket, can't say for sure though:)

[raven mist]

Probably shot a red barrel

[wicked roost]

red barrel......

[raven mist]

The crude oil ones around the road

they explode ^^

[near halo]

@raven mist how long is a "playing with hacker" ban

[raven mist]

Depends on the situation

Normally 7 days first offense

[near halo]

how do i find out how long it is as i had no clue this guy had a banned alt tf

[raven mist]

Whats your steamid?

[near halo]

https://steamcommunity.com/profiles/76561198432543691/

[raven mist]

Its gonna be 7 days unfortunatly. You're always welcome to make an appeal on bans.rustoria.co

[near halo]

can the appeal be reviews now?

if not and its the 1-3 days then theres no point really wipe would be dead

@raven mist sorry to ping but wanna get it appealed fast if so

[raven mist]

The appeal will be reviewed whenever the banning admin looks at it

[near halo]

cant appeal

it just loading forever when i click submit...

[glass carbon]

give it a couple minutes and then try refreshing the page

[near halo]

https://gyazo.com/f5079ae51d0abefc2c36af471f1c46ff

[drowsy solstice]

@balmy cypress can i have a moment a call with u for 5 minutes, i have to show you a clip

[balmy cypress]

Hey there, whats the clip about?

[glass carbon]

works fine for me

https://bans.rustoria.co/

[near halo]

can i appeal in someones dms haha?

[glass carbon]

afraid not

[near halo]

ah, worked now

pls check : )

[sudden compass]

Any admin i can talk to

[glass carbon]

anything I can help with perhaps?

[drowsy solstice]

something that happend on medium 2

medium EU

[glass carbon]

could you elaborate?

player breaking the rules... an exploit... a bug...

[sudden compass]

::?::

https://steamcommunity.com/profiles/76561198812003453/

[drowsy solstice]

ticket 96

[near halo]

can me and zozo chat to an admin for 2 mins quickly please

@balmy cypress so sorry to ping but want to get this sorted as fast as possible, are u able to help quickly and drag me and @twin hull

[balmy cypress]

Few moments and I'll drag you

[raven remnant]

not a admin but can u state ur issues?

[near halo]

thank you!

[trail zephyr]

IDK if anyone can help me with this here, but i was on the server of US Medium before it crashed. Then went into queue and my game crashed again when i was at 50th. I was in queue again but left to buy VIP, only to find its sold out. Is there a way for me to get on the server? Thanks!

[glass carbon]

Only to wait out the queue and keep refreshing the website to check VIP stock

[trail zephyr]

ah

ok thats what i was wondering, the vip comes and goes? and will it update in-game if i buy VIP?

[glass carbon]

Sounds very unfortunate, hope the queue goes fast for you

[glass carbon]

If you buy VIP while in queue, the queue will just instantly skip

[trail zephyr]

lol i left again to buy VIP, i feel like a moron, but thats official rust server

ty Lilico

[glass carbon]

you don't have to leave it

[quaint bolt]

eu medium server queue screen saying that im next for like 1,5h. M'i glitched or what?

[copper mica]

Hello

[pseudo bear]

Hey scoop

[glass carbon]

It could mean the slots are full at the moment

does it increase?

the queue I mean

[copper mica]

My game keeps having ping spikes even though my friends can hear me fine in discord

It started happening like 20/30minutes ago

[quaint bolt]

yeah it geting more and less ppl behind me and i check ping command to see if i have sv connection and command wotking normally

[willow lily]

does buying vip on a vanilla server give u queue skip?

[pseudo bear]

Thats weird, Im not experiencing issue on Small Right now, have you tried restarting Your PC / Game?

[copper mica]

I want to but I don't want to sit in queue

[willow lily]

@pseudo bear does buying vip on a vanilla server give u queue skip?

[pseudo bear]

Yes

[quaint bolt]

yeah it geting more and less ppl behind me and i check ping command to see if i have sv connection and command wotking normally

[pseudo bear]

If you look on the right side @copper mica you can see there is no queue/its really short

[copper mica]

ok thank you

I will restart my pc

[pseudo bear]

Cool mate, good luck hope it helps :)

[copper mica]

Thank you

[glass carbon]

if the queue increases in size, it means it works as intended, you'll just have to wait for free slots
If it's close to having free slots, you could try asking your teammates or friends that play the server and have VIP to disconnect and reconnect

maybe that'll help, otherwise hope it goes fast for you

[quaint bolt]

tnx ❤️

[near halo]

@balmy cypress sorry for pinging but i find this so funny, the kids (NN clan) who reported us (has to be them as we have ONLY pvped them) have now raided us lmaooooo

[copper mica]

Thank you there is no queue

[balmy cypress]

Sorry to hear about that :/

[near halo]

still banned

[balmy cypress]

Still now?

[near halo]

yh

[sudden lava]

caps lock luke

[balmy cypress]

[drowsy birch]

Can i only report cheaters to EAC? or can i ask a check here?

[balmy cypress]

?report

[marble mantle]

Hey, @drowsy birch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drowsy birch]

So, to be short

one second

[sudden lava]

hey any connectivity reports for us medium having trouble staying in the que

[glass carbon]

to be short, you type in-game "/ticket add <message>" and include the rulebreaker name/steamID, reason for report and evidence if any

[drowsy birch]

I cant send a screenshot in here

[drowsy birch]

Luke asked me to report here

[hexed nimbus]

You can provide a link to it in the ticket

[glass carbon]

you can upload a screenshot to an image hosting website like imgur and include the link for it in your ticket

[wild grotto]

just wondering if there's anything wrong with playing on an alt account on your servers

[glass carbon]

if they're banned on their main, they will be banned for ban evasion on their alt as well, and that's a perm one i'm afraid

otherwise no problem with playing on an alt

[hexed nimbus]

No Luke just told you the way to report #support message

[wild grotto]

ok thank you

[drowsy birch]

can i just PM you the screenshot of a really suspicious clan? half of their members were banned for cheating, and we are getting constantly two-tapped in the head, through textures, in full darkness, so on.

[unique trail]

i got bannned from the servers because i "played with a hacker" he typed in chat i will trade a sar for pistol bullets so i added him to my team for a sec we traded and he got off then i was kicked for playing with a hacker

[drowsy birch]

ah i see

[hexed nimbus]

Again please use the provided format and that’s all trough ingame commands

[glass carbon]

they're handling reports by the order they're submitted, wouldn't be fair to other players to give you priority, but please take the time, it shouldn't take too long

[sudden lava]

hey any connectivity reports for us medium having trouble staying in the que (repost)

[glass carbon]

What do you mean exactly?

not sure I understood

[unique trail]

i got bannned from the servers because i "played with a hacker" he typed in chat i will trade a sar for pistol bullets so i added him to my team for a sec we traded and he got off then i was kicked for playing with a hacker

[drowsy birch]

sure enough

[sudden lava]

no packet loss or invalid just keep getting Disconnected from que at random intervals

[hexed nimbus]

Please make a appeal

[unique trail]

where

[glass carbon]

Feel free to message @wispy loom about this

[sudden lava]

checked everything on my end unsure if its a all over report or local to me

[hexed nimbus]

https://bans.rustoria.co/

[sudden lava]

ok thank you very much @glass carbon

keep up the good work guys and gals

[hexed nimbus]

Did you try a steam restart ?

Also just a tought as it can happen if you are hardwired unplug and reconnect the cable

[sudden lava]

yes mutiple types even tests all conections and even new cables lol i done it all so far even internal but still it seems to be holding strong atm but i keep it posted

times*

[copper mica]

It seems to be better thank you for the tip @pseudo bear

[hexed nimbus]

Mmhhh sucks well like Lilico said contact him and he will try and help you out

[sudden lava]

yep already on it send a msg with as much details as possible to prevent stupid (aka my end)

[hexed nimbus]

Yeah awsome things if the work but just the smallest thing can mess up everything

[sudden lava]

i know right like before christmas i had my DNS sever missmatch cause i typed something in wrong lol

[meager hawk]

/s isn't working for me on zeus EU.

[hexed nimbus]

Do /auth again sometime steam gets unlinked I have it 2 sometimes

[meager hawk]

When you do /auth it says "We're checking with our master server now. It may take some time depending on the server load".

Then it says "It seems like nothing has changed on out end. Ensure your following all our services at rustoria.link

[hexed nimbus]

Double check the linking

[meager hawk]

All linked still.

[jolly quartz]

how do i appeal a ban?

[glass carbon]

!appeal

[marble mantle]

Hey, @glass carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jolly quartz]

thank you!

[meager hawk]

Really having issues with my rustoria points and auth.

I'm all linked and cannot redeem anything.

[raven mist]

Did you relog already?

[meager hawk]

Yes

[raven mist]

Whats your steamid?

[meager hawk]

76561199139033604

[raven mist]

Are you trying to claim steam/discord kit? or an actual donator kit?

[meager hawk]

Dono kits and others

My elite kit for zeus x5

[balmy cypress]

If you could join https://discord.gg/yAtmS3bw

[lilac nova]

#368790610783764480

[meager hawk]

Give me 5 mins please

[balmy cypress]

No rush I will be here, tag me when you are here 🙂

[meager hawk]

[balmy cypress]

It should be working now, feel free to join up if not though @meager hawk

[meager hawk]

I'm afk currently but will let you know when I get back, thankyou

[neat oriole]

hi any staff able to help me

[boreal gazelle]

Hi there! What do you need help with?

[meager hawk]

@balmy cypress I'm in waiting for support now

Nevermind it disconnected me lol

Won't let me join waiting for support but I'm not the only one with problems on zeus x5. With kits and the shop

[balmy cypress]

Try to join again and I will drag

[meager hawk]

Says I'm disconnected and have no permission to speak

[weary canopy]

is us med gonna restock?

[hexed nimbus]

it becomes available once a current one expires

[weary canopy]

so if a vip expires i can potencially buy vip

[hexed nimbus]

correct

[weary canopy]

aight thanks

[hexed nimbus]

just keep looking at the page as loads want get it so its most time gone in a few seconds i hope you get it good luck

[weary canopy]

aight thanks bro

[hexed nimbus]

👀

[timber raven]

i need some help i cant acces the game shop even tho i am linked

[warm pewter]

My socials are all linked but aren’t working for the points

[timber raven]

ye same

[lucid pendant]

Is vip not working?

[warm pewter]

No for me it’s steam and discord

[hexed nimbus]

please make a ticket in #payment-support the will sort it out for you

[timber raven]

okey that is just rude we cant use the game shop and he vip but we dont get a respons?

[pseudo bear]

Server?

[timber raven]

EU no bp x5

cant use the game shop at all

[pseudo bear]

Have you tried /auth and restarting your game?

[timber raven]

did auth and it says make sure to follow the instructions

to link your acc

[pseudo bear]

And you have everything linked?

[timber raven]

almost i got steam discord twitch

[pseudo bear]

From what i know that is all that you can get as the Youtube API is not working, i will pass this on.

[timber raven]

i can try to relogg and see if it works this time

[pseudo bear]

Please do

[wintry isle]

when was i banned for playing with a hacker?

[hexed nimbus]

you need to make a appeal in this case you can do that here https://bans.rustoria.co/

[warm pewter]

Kev wanna let me know if that works cuz I think we got the same problem

[wintry isle]

it says denied

why

[hexed nimbus]

then if its your first time it should now be changed from a perm to a temp 7 day ban you can check this by joining the server and if so you should now see a timer running

[timber raven]

nope still not working

[wintry isle]

yea it doesnt give me atime

it says my last wipe was 1/20

[hexed nimbus]

then when that runs out you will be able to join again

[timber raven]

@pseudo bear sadly it did not work

[wintry isle]

so when "no time" runs out i can play? makes sense

[pseudo bear]

I have passed this issue to higher ups, Should be resolved soon.

[timber raven]

okey thx my dude

[hexed nimbus]

did you have had any bans on here before ??

[wintry isle]

nope

[merry nacelle]

i bought vip for US rustoria medium but i am still in queue it let me in when the wipe started but i restarted computer and now i cant get in

[wintry isle]

i also only played solo so playing with a hacker doesnt make sense

[hexed nimbus]

please make a ticket at #payment-support

[warm pewter]

@pseudo bear should it be fixed for everyone?

[lucid pendant]

why is vip not working

[pseudo bear]

Please wait, should be fixed soon

[hexed nimbus]

well in that case all you can do is if you see a admin type here in chat to get there attention and ask them to check this for you but do not tag or ping staff/roles

[lucid pendant]

its been 15 mins

[hexed nimbus]

for vip issues please make a ticket at #payment-support

[lucid pendant]

yeah i made a ticket 15 mins ago

[hexed nimbus]

there is only 2 people for these tickets due to the info involved so please be patient Ty

[lucid pendant]

[grave echo]

Cheater in toria med

[marble mantle]

Hey, @grave echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[grave echo]

/ticket

[marble mantle]

Hey, @grave echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

its a ingame command

[eternal wren]

/ticket

[marble mantle]

Hey, @eternal wren

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[eternal wren]

can i get an admin to help with my support ticket for a vip

[hexed nimbus]

#payment-support

[hexed nimbus]

please be patient as its verry busy atm and only 2 people that deal with these tickets due to sensitive information and privacy reasons

[eternal wren]

THANK YOU SO MUCH just havent been dmd in a bit so was curious wtw on my ticket~

[hexed nimbus]

the will reply on the vip ticket

[timber raven]

okey for some reason i am not linked at all

[raven remnant]

what server?

[hexed nimbus]

well you are verified

[hexed nimbus]

did you do /auth ingame yet ??

[timber raven]

EU no bps 5x i played for a few days ago and at that time i was linked but now im not for some reason

[raven remnant]

thats issue with it currently i am playing rn and its not working, admins are aware and looking into it 🙂

[timber raven]

okey good

[teal prairie]

!appeal

[marble mantle]

Hey, @teal prairie

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[maiden cedar]

bro

i said "pakistan" cuz sum1 said to say it in chat for free aks and i got a hour ban

how am i gonna get banned for saying the name of a country

come on man what is this

[raven remnant]

Pakistan is one of our auto mute words.

[mental smelt]

RUSTORIA US SMALL IS REALLY LAGGY, NO POIUNT IN TRYING PVP

[raven remnant]

because people use it as a variant of it as a slur, racial slur. @maiden cedar

[hearty berry]

So people can be racist in voice chat but not regular chat

[timber mica]

any admin or moderator that could help me

[rose flare]

/ticket add

[marble mantle]

Hey, @rose flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber mica]

!appeal

[marble mantle]

Hey, @timber mica

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @rose flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[boreal gazelle]

What do you need help with

You will need to do this ingame

[timber mica]

basically my friend got banned for evading and its false would u be able to talk to him if i give u his dc because he cant access the dc server or website

would really appreciate it

[boreal gazelle]

Going to delete the message incase the rulebreaker is looking at this channel and might toggle off due to being reported

[boreal gazelle]

Why cant he access the website?

[timber mica]

because he has a account alert on steam

so he cant sign in on websites using his steam

[gray acorn]

Why am I being kicked from the aimtrain server ? It says (play elsewhere)

[maiden cedar]

is it possible for me to be unbanned? this is really annoying that i was banned for saying a countrys name ;/

[boreal gazelle]

Fair enough, whats the problem for his discord?

[timber mica]

because hes banned

idk the details of it all but he can send screenshots and prrof if u would like

[boreal gazelle]

Whats his discord?

Is he on this server even?

[timber mica]

_Nate#1677

he only really fussed about being unbanned from rtg

[raven remnant]

u will be auto unbanned after 1 hr or whatever time is left on ur ban

[gray acorn]

!appeal

[marble mantle]

Hey, @gray acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[boreal gazelle]

Getting that ban message means you have most likely said something really not acceptable or otherwise weird, feel free to appeal the ban

[gray acorn]

I said the nword no hard r tho

Whit is acceptable and explains it….. sorry

[boreal gazelle]

Make an appeal and see how that goes, gl on the appeal

[rough wren]

i have vip on us medium and its not letting me que skip

[cinder karma]

hello can i speak to an admin or someone in charge

please

I was banned on US Long for "playing with a hacker" which i know for a fact my friend is not hacking because he is able to load into the sever and i am not so if anyone can help me out with this please lmk its kinda shitty getting banned for no reason

[wintry isle]

im banned for playing with a hacker but it says my last wipe was 1/20

i have a full team that i want to join but cant because i cant get help

[hexed jasper]

whats team limit on us 2x bps

@dusky bobcat

[sly frigate]

Matthew bro you’re a sex offender 😭

[cold pond]

!ticket

[marble mantle]

Hey, @cold pond

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sinful brook]

are you allowed to switch servers for vip?

[restive dirge]

!appeal

[marble mantle]

Hey, @restive dirge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[safe palm]

hello, shop is not working on zeus 5x ?

[cyan slate]

Hello i have a question builders

im on the server rustoria.co Small EU

and i can t put mi tc on multi tc

i have permisee to build in all the tc and i can t put only in this lovk

[restive dirge]

its saying im not banned but when i try to load in, its saying im banned?

[safe spear]

how to cancel the automatic vip purchase ?

[haughty frost]

hi i join the steam group to get my kit but my kit says im not allowad

[jolly solstice]

If u didnt load in the server that u have got vip,u could switch.type it in #payment-support to get better solution~

[jolly solstice]

team UI of 2x vanilla is 8

[jolly solstice]

I have met this situation before.if u cant put the tc back when got raided,next time its better for u to strengthen the multi tc a little bit further then it will work out.

[jolly solstice]

What server?

[jolly solstice]

type it in #payment-support and luke will help u out!

[safe spear]

thx

[cyan slate]

Worse I can't put the tc back in the same place because if I don't put it the entrance to the house is going to break and the walls are not going to be of any use

[jolly solstice]

Checking~

[mellow tundra]

can you elaborate on this a bit

[safe palm]

well actually its not working for hours , i just wanted to check why

oh i cant send scren

and when the points counting it says only +1 , everything else is unauth.

[restive dirge]

Toria Main

[mellow tundra]

looking into it

[jolly solstice]

Checking

[safe palm]

@mellow tundra tnx

[jolly solstice]

Could u check if u successfully joined the steam group?

[mellow tundra]

fixed after restart

[safe palm]

thank you mister

[barren anvil]

help me i've been banned for 1hr40mins when my ban was only an hour

@mellow tundra pls help me

[mellow tundra]

looking

[barren anvil]

btw it was 5x no bps US

[mellow tundra]

@barren anvil try now

[barren anvil]

still says i cant join

my name is someone on steam

[proud comet]

hey aden can you help?

[robust heart]

I've had an issue connecting to a Rustoria.co US Mondays as it claims I've been disconnected for hacking. I don't have cheats installed I assume its a program I have installed but the actions have already been taken since I can't join any official servers. I just want to know why I was banned and if there is anything I can do to be unbanned or prevent something like this in the future. I only have 68 hours on the game and want to play with my friends. My name on steam is ONIJAYMOH.

[restive dirge]

same

[barren anvil]

hello aden?

@mellow tundra

[livid yacht]

hey i just waited a 75 player queue and the second i got in my game crashed wtf

[barren anvil]

dude unfortunate

f in the chat

[livid yacht]

i waited legit 6 hrs

[barren anvil]

holy

[livid yacht]

rustoria med

[barren anvil]

is @mellow tundra the only admin on rn?

cuz if he is, i feel bad

[livid yacht]

anyway i can get back in after waiting 6hrs?

[barren anvil]

idk bro

[livid yacht]

@spare widget

[mellow tundra]

@barren anvil Sorry for the delay, I'vee looked into it and you are no longer banned on our end

Givee it a few more minutes and if not lmk

[rough wren]

vip on/

[mellow tundra]

Unfortunately we cannot assist you here

[barren anvil]

ok thx

[mellow tundra]

you're going to have to wait for luke, as I've already said

[rough wren]

K

[barren anvil]

thought i was perma banned

[mellow tundra]

Nah it was a 1h ban, but sometimes it can be a bit bugged when expiring. Everything that I can see points to you being unbanned

[barren anvil]

okie dokie

[bitter basin]

@spare widget

@mellow tundra can you help me ?

[mellow tundra]

have to step away from the house rq, can do when back

jusst DM me

[bitter basin]

nop man

[jolly solstice]

its better for u to do an ban appeal

[marble mantle]

Hey, @jolly solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[barren anvil]

still cant join

@mellow tundra

[dire matrix]

Eu small crash

[mellow tundra]

still?

[undone mist]

why dont i have my /skin when i donated

[mellow tundra]

#payment-support

[last cipher]

my friend drex has gone through the queue twice and his game crashed both times could you possibly help us?

[barren anvil]

Yes still

I’ll just get on tomorrow

[undone mist]

i bought the wrong buddle is there a way i can refun\d it

[mellow tundra]

as I just said, use #payment-support

[mellow tundra]

Unfortunately can't help with that

[cerulean crypt]

tell him to verify his game files, that might work.

[last cipher]

this is his 3rd time waiting in the queue

hes been wating for 5 hours

[cerulean crypt]

we cant help with that, its not a server sides issue

[last cipher]

okay thank you

[tawny topaz]

is their a way to create a ticket my points think with /auth wont update and only gave me 2 of the 5 things i joined

and i waited about 5 hours and it registered only steam group

and twitter

[hard mason]

Y HASNT vip for us medium come up yet???????

[rough wren]

on god

[weary rose]

any admin on

[young birch]

HELLO

[wary escarp]

id like to report 76561199235089039 for cheating, i have video proof and everything youll need to get this stinky banned, he told me he had another account but it got banned on rust so he bought another for 11$ he has about 20hrs, i have f7ed him and so has my teamate please, id like to speak to an admin about this as soon as possible thank you.

[young birch]

why do i get banned for saying the pakistan thing while everyone is spamming on the us vanilla 2x in chat

yall gotta up ur shit

please check Emperor Doge (Racism Sus): my fireworks

german army signs and everything

[frozen coyote]

Connie0805 is cheating

[weary rose]

any admin ?????

[versed crater]

!ticket

[marble mantle]

Hey, @frozen coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dim vault]

!ticket

[marble mantle]

Hey, @dim vault

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dim vault]

does red card respawn while your in it at labs

[versed crater]

depends on vanilla/offical no

[dim vault]

offical

[versed crater]

yeah they dont.

[errant bison]

I JUST GOT BANNED FOR CHAT FILTER VIOLATION AND I DONT EVEN HAVE CHAT ON

AND NOW IM IN AN 80 PLAYER QUEUE

like????????????????????????????????????????????????????????????????????????????????????????????????????????

and vip is out of stock

nice server

/ticket

[marble mantle]

Hey, @errant bison

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[errant bison]

!appeal

[marble mantle]

Hey, @errant bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[errant bison]

had to sit through a 7 hour queue just to get kicked for something i didnt even do and have to wait another 80 player queue

[versed crater]

unfortunate

[errant bison]

horseshit server

[hexed bay]

can you guys look at my appeal

i havent played in about a year and i come back to a ban from playing with a cheater?

[hexed oak]

!appeal

[marble mantle]

Hey, @hexed oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

Dm me.

[hexed oak]

!appeal

[marble mantle]

Hey, @hexed oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[versed crater]

hi

[hexed bay]

oh ok thanks

[timber bridge]

They will look asap.

[hexed bay]

can i get like a q skip or somthng i had to wait 30 minutes to just kicked for when and if i get unbanned

[hexed oak]

can i talk to an admin rq

[near halo]

@timber bridge Can you please help me. it will only take 30 seconds.

[timber bridge]

How can I help?

[hexed oak]

net can u help after ur done by any chance

[timber bridge]

What's up?

[near halo]

One of my friends is getting back into rust, and the last time he played was about a year ago. He last played with VincentSMGS group which sometimes has cheaters in it and he unfortunately got banned; a year ago. Is there any way you can check how long ago he was banned and if so, is it possible for him to get unbanned tonight?

[hexed oak]

can we get in a call its kinda a long story

[timber bridge]

He will need to submit an appeal, we can also only discuss bans with the player.

[near halo]

Ok, his name is @hexed bay he submitted an appeal.

[timber bridge]

Not available for a call right now. Feel free to PM me.

[hexed bay]

that would be me ヾ(•ω•)oヾ(•ω•)oヾ(•ω•)oヾ(•ω•)oヾ(•ω•`)o

[hexed bay]

hwo do i know when unban or not

[timber bridge]

Check the site or you can link your account via https://rustoria.link to recieve a PM.

[hexed oak]

neo i dm you

net

[hexed bay]

i cant auth because im banned lmfao

[livid tapir]

!appeal

[marble mantle]

Hey, @hexed bay

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed bay]

i already appeal dipshit bot

[glad wharf]

can i get script check

[wary steeple]

Can you check out smiley crack at excavator. Headshotting instantly in pitch black

[unkempt canyon]

hi can i get some support

[marble mantle]

Hey, @wary steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed bay]

hey i havent been like unbanned yet can yo get them to look at it plz

[wary steeple]

Quit cheating loser, @hexed bay

[glass pasture]

!appeal

[marble mantle]

Hey, @glass pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

If you do not need help head to #general

[timber bridge]

They will look as soon as they can. Appeals can take 1-3 days.

[hexed bay]

bruh

[timber bridge]

That's a maximum

[hexed bay]

i ghavent played in like 7 montsh and its for playing with a cheater

[wary steeple]

Quit playing with cheaters

[timber bridge]

Yes it should be a insta-unban however admins cannot drop everything they are doing for your ticket alone.

[timber bridge]

Final warning.

[wary steeple]

?

[hexed bay]

my boyfriend doesnt like you leave the chat dickwadc

[timber bridge]

@wary steeple

[wary steeple]

Ahh

[timber bridge]

Same to you arguing is not tolerated here you can take that to #general or DMs

[hexed bay]

sowwy 🥺

[glass pasture]

bruh my appeal was so shit and didnt even get banned from rustoria but the anti cheat for afking bruh, kinda bs considering my account has over 900 hours

bs

[dim vault]

Does smoil spawn diesal on medium

[north pawn]

can i get unmuted on rustoria us main? i said nega which means you in korean and was telling one of my friends

[young birch]

can i get help on 2x vanilla

why is team limit 8 when its 10

[hexed bay]

@timber bridge can you look yourself if you are in power to do so or does it have to be the person who banned me

also if you can check when was the last time i was in the server

[void umbra]

admin

5x no bp's solo/duo/trio

me and my team are banned for no reason

[marble mantle]

Hey, @void umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[brittle drum]

I had someone gift me vip for toria us medium, says it’s got like 25 days left or something however it is not active under my account

[timber bridge]

#payment-support

[brittle drum]

done

[fathom thunder]

@timber bridge SOEM KIDS GOT BANEND AND I MESSAGED THEM AND THEY GAVE ME CODES

am i able to take their loot without getting banned

sorry caps

[timber bridge]

You would get banned for association I would steer clear.

[near halo]

netspsloit

Are you the one who can approve unbans?

[timber bridge]

I am not, however our admins will review appeals as soon as they can.

[near halo]

ok ❤️

[steel prism]

I need help with a bug

[boreal gazelle]

What kind of a bug?

[steel prism]

a big bug

[boreal gazelle]

Whats the bug related to?

[steel prism]

cargo

[opal crane]

The Cargo bug is caused by Facepunch. You can report it using the Bug option via F7.

[drifting ermine]

server wiped again ?

[vague oyster]

wtf sever wipe again ?

[summer crystal]

you donkeys wiped map

[teal oak]

yooo

[true shoal]

what actually fuck just happend 😄 😄

[grizzled flower]

@lilac nova

[teal oak]

wtf

[iron loom]

what just happened...

[torn dawn]

server wipe??

[teal oak]

i guess??

[vague oyster]

🙂

[torn dawn]

nah

[static cairn]

thats what wipe feed says

[teal oak]

can someone wake up the admin

[vague oyster]

@lilac nova

[grizzled flower]

EU Medium wiped too

[teal oak]

yupp

[true shoal]

every server wiped 😄 :D:D

[summer crystal]

@slow maple <@&274971100184576010>

[torn dawn]

@balmy cypress

[craggy valve]

wtf

[teal oak]

whats ervers did it happen to?

[mortal vector]

？

what is happen?

[true shoal]

Every server wiped 😄 :D:

[proud hill]

why server wiped

[lilac nova]

Looking into it

[proud hill]

if you cant get my base i want a vip refund

[craggy valve]

unlucky

[vague oyster]

tell me why is it wiped again?

[proud hill]

cause they are idiots

[craggy valve]

playing 13 hours non stop

[true shoal]

AJAJJAJA everyone is shocked little bit 😄

[ocean relic]

@compact parcel @lilac nova @slow maple @quaint patrol fix eu main or ill get my dad to do something

[true shoal]

@craggy valve i did not sleep man and i have my dick now 😄

[lilac nova]

Aware and looking into it

[late kettle]

i just came home with a full inv of comps from ocean if i dont have it i want my vip back if not im suing not joking

[lilac nova]

Give us some time please

[torn dawn]

WE HAD 4 BOXES OF FUKIN SULF READY!!!!!!

[ocean relic]

will this shit get fixedÉ

?**

[true shoal]

Panic panic 😄 calm down we can not do anything , lets wait little bit

[shell wave]

WHAT THE FUCK

[torn dawn]

hqg

[craggy valve]

cry

[shell wave]

it cannot be restored?

[lilac nova]

We are working on it

[true shoal]

dont talk with me ma man i do not sleep whole night 😦 and i am raided by rustoria 😄

[warm crystal]

2 teams teaming over 6 on zeus

[late kettle]

better be a sec roll back i swear to god

[marble mantle]

Hey, @warm crystal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[opal crane]

?ticket

[warm crystal]

added

[mortal vector]

can you give us an explanation

[warm crystal]

is chat tp "tp to me" "i cant im being raided" then they come over to help him and he only shoots us still going on currently

[rough granite]

new wipe. relax and farm

[torn dawn]

no

[mortal vector]

really?

[lilac nova]

We are working on the situation, please give us some time and be patient.

[mortal vector]

yea ok

[cerulean crypt]

no the servers were not supposed to wipe

[near halo]

what happened with @rapid lichen

[rough granite]

playing on Rustoria, patien became my second name))))))

[cerulean crypt]

Read what mumu said, they are working on fixing it

[near halo]

and it s gonna wipe again?

[cerulean crypt]

no

[ocean relic]

is it gonna role back by alot?

[rough granite]

@cerulean crypt Rollback?

[safe spear]

2time

so boring

[true shoal]

i saved 😄 400 hqm components from lab 😄 now i am dead middle of nowhere and lootbag gone 😄 😄 okey ty ❤️

[near halo]

lmao

[shell wave]

😔

[mortal vector]

Hi admin is it ok ? @lilac nova

[lilac nova]

EU Medium is up now

[late kettle]

did it rollback????