#support

1 messages · Page 1635 of 1

glass carbon
#

and it will be sorted out for you

coral bronze
#

ok, thank you

pallid blaze
#

i miss zenzen 😦

near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i need an rtg admin fast

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or normal admin to help me rn like rn rn

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since i cant make ticket on rtg

wispy loom
near halo
#

can u dm me please

#

i need to report a guy on eu rustoria rtg rn i have proof

wispy loom
#

You have to change your privacy settings

#

I can't DM

near halo
#

i added u

#

i changed privacy too try dming now

haughty jay
#

vip lasts for 30 days correct?

dark radish
#

yes

near halo
spare widget
#

I'm great - don't worry

hallow condor
#

im waiting for an admins in support

near halo
#

.

hearty mortar
#

can administrator help?

boreal gazelle
slow kestrel
#

@spare widget ay o gotta question if u got ip ban and u didn’t have your pc when your brother got ip ban does he have to get unban for me to get unban

#

That shit sounds so confusing

hearty mortar
glass carbon
jagged flume
#

is there's a way to see the coming rustoria eu small map?

glass carbon
#

as they are monthly wipes

glass carbon
#

or is it a home network?

near halo
#

admin

#

please help me

hexed nimbus
hexed nimbus
near halo
#

Is ur anticheat custom and own or is it EAC?

hexed nimbus
near halo
#

i dmd u mike

near halo
oak ridge
#

LOL

humble vessel
#

will SEA servers be a thing in the near future?

gleaming hound
humble vessel
#

ty just curious

gleaming hound
#

No probs

real wolf
odd haven
#

is playing w a gamebanned alt a permanent ban?

glass carbon
odd haven
#

im alr banned

glass carbon
#

wait, I might have misunderstood

#

you mean that you want to play on an alt account that has a gameban?

odd haven
#

no

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i want to play on my current account even though the gameban is 500 days old and on a different hwid and ip

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i wasnt evne responsible for the ban it was lack of 2fa

shell pawn
#

if you have a gameban over 180 days then you are aloud to play again. But it if the game ban was on a rustoria server you are perm banned

glass carbon
#

are you Rustoria banned though?

odd haven
#

yes

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i wasnt gamebanned on rustoria tho

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and i didnt evne evade or play on a rustoria server until 180 days after the ban

glass carbon
#

did you get banned on Rustoria, is what i'm asking

#

by an admin, not by EAC

odd haven
#

yes

north latch
#

Hi How to disable automatic door closing on Zeus x5 EU ?

shell pawn
#

./ad 0

glass carbon
#

I wouldn't say that you're allowed to play if you were perm banned from Rustoria

odd haven
#

is their anyway i can appeal it in a vc

glass carbon
#

right here mate

odd haven
#

oh ok thanks

glass carbon
#

np

odd haven
#

didnt even type anything

glass carbon
#

Then i'm afraid that is that, you only get one chance at an appeal, sorry

north latch
glass carbon
#

apparently you appealed in the past, and it was denied

odd haven
#

it was about a hacker association ban that i had nothing to do with then it got denied after i got banned for evasion

glass carbon
odd haven
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not for associaton

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i already got unbanned for assosiation but they discovered my old account whislt i was appealing

glass carbon
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if you try to connect to the server now, are you banned or no? on the account that you appealed on

odd haven
#

and i was straight up front honest about it

odd haven
glass carbon
#

then it is in fact a permanent ban

odd haven
#

how if you said anytihng over 180 days is allowed to play

glass carbon
#

that's concerning game bans, your ban is a Rustoria ban, and it is permanent

odd haven
#

yes but my point is i shouldnt have been banned from rustoria as i got banned for evasion even thought the gameban was already 500 days old

glass carbon
#

you're welcome to wait on a second opinion, also your case has too many nuances to it, better to hear it from an admin

odd haven
#

can i join waiting for support about ti

glass carbon
#

of course

odd haven
#

76561198811744008

fallen girder
#

wtf is rustoria eu 10x

#

we destroyed hlaf the base and it isnt raid blocked so they tp out?

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half

sharp mesa
prime berry
#

will long vip be restocked today or tomorrow

sinful aurora
#

<@&274971100184576010> glitched cargo rustoria us mondays

glass carbon
glass carbon
#

hopefully will get fixed in the upcoming force

main anchor
#

Can you get a message when the vips are getting restocked

hexed nimbus
main anchor
#

Okay thx

#

Is it actually possible to get a bot on your own discord server that tells you that it has been restocked

hexed nimbus
#

Not that I’m aware of

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Most get it a day ahead and diehard players take a subscription so when it ends it auto renews

main anchor
#

Well I'm gonna be a new die-hard player then

hexed nimbus
#

😂😂. Best way to keep it. What server you looking to get it for ? @main anchor

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wheat brook
#

/ticket

marble mantleBOT
#

Hey, @wheat brook

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wheat brook
#

!appeal

marble mantleBOT
#

Hey, @wheat brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

wheat brook
#

!appeal

marble mantleBOT
#

Hey, @wheat brook

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hot obsidian
#

/ticket

marble mantleBOT
#

Hey, @hot obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hot obsidian
#

!appeal

marble mantleBOT
#

Hey, @hot obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

subtle furnace
#

/ticket

marble mantleBOT
#

Hey, @subtle furnace

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

subtle furnace
#

!appeal

marble mantleBOT
#

Hey, @subtle furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

analog plank
#

/ticket

marble mantleBOT
#

Hey, @analog plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

something wrong with me buying vip?

#

says i my card got declined even tho im looking and seeing theres balance on my card

boreal gazelle
bright sigil
#

/ticket

marble mantleBOT
#

Hey, @bright sigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

Hello

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hi

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I need admin

toxic shard
near halo
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I was wondering why it was denied

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I was playing with a hacker and Ive been banned for months already

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isint that only like a 2 week ban?

toxic shard
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Not in your case, your ban is permanent

near halo
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Why is my case diffrent thats not fair

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It was my first time being banned to

sterile mason
#

I need support from an admin

toxic shard
sterile mason
toxic shard
#

Sure

near halo
#

Marc could I talk to an admin

toxic shard
#

I don't think it will end the way you want it

near halo
#

I dont care if my ban stays I just wanna know why

toxic shard
#

Details of the bans are not shared

near halo
#

You dont even have the details

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thats weird, they dont even tell you the reason u got banned

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my new support reason is FIX THE REASON WHYW E CANT SEE WHY WE WERE BANNED

toxic shard
#

The reason of the ban is displayed when you connect to the server 🙂

near halo
#

It was playing with hacker

near halo
#

can u get banned if u previously played with a hacker buit left immediately when finding out and reporting them?

#

Marc I got banned for playing with someone I didint even know was hacking

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Marc can I talk to another admin

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Hey yeti could you help me oit

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I need support from an admin that isint Marc pls and thanks

north crest
#

Have you made an appeal?

near halo
#

Yeah thats why im here I was wondering why it would be denied if I was playing with someone i didint know was hacking

north crest
near halo
#

and ive been banned for months now

north crest
#

If the appeal was denied, then that is the answer

toxic shard
near halo
#

Hi Marc

limpid cloak
#

yo none contacted me about my donator rank here

toxic shard
#

If your account is not linked there is no way for us to provide you with the correct rank 🙂

limpid cloak
#

it's still on my old discord mate, and I'm only currently using this one

#

old discord account, from 2020

toxic shard
#

Dm me your steamId

limpid cloak
#

done

last canopy
#

Any admins available?

timber bridge
last canopy
#

Yeah maybe. Mind if I DM?

#

Just a VIP issue is all

toxic shard
marble mantleBOT
#

Hey, @limpid cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

limpid cloak
#

Hello, there's a misunderstanding with an admin I believe.. I asked for my donator rank since I'm a big supporter of this community.
Asked for my steamID then gets me banned. the last EAC ban I got is 2 years ago. which I appealed and got unbanned by admins here.

So what's the reason of banning again since my account has 4k hours?

toxic shard
#

I gave you the link to appeal the ban, be free to use it

#

the admin responsible of your ban will be happy to review it

limpid cloak
#

If it was temporary, wait for it to expire

So as the rules clearly state that if I had a temporary ban and were asked to wait for it to expire, I'm allowed to play on rustoria servers again.

That's what happened a long time ago, I had temporary ban then appealed got unbanned and never broke any rule after then.

#

IF YOU WISH TO RECEIVE UPDATES VIA DISCORD ON YOUR APPEAL, FEEL FREE TO LINK YOUR DISCORD OVER AT RUSTORIA.LINK.

Can any available admins unlink my discord since the site has my old one, I wish to be contacted on this one if possible. I submitted unlink request! thanks.

toxic shard
limpid cloak
#

So how do I get contacted if your not willing to do it

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as far I'm concerned I'm banned by server not discord. so what's the issue here

north crest
limpid cloak
#

I appealed on the site you can check it if you'd like

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so you actually understand what's going on

north crest
compact pecan
#

/ticket

marble mantleBOT
#

Hey, @compact pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

north crest
limpid cloak
#

I have to check where exactly to find the response to my appeal?

solid mauve
#

What time does rustoria wipe on force wipe tomorrow?

north crest
#

Not sure on EU servers

north crest
solid mauve
#

thank you, i wanted to make sure because some server will wipe later for plugins

north crest
limpid cloak
north crest
#

You should worry about yourself mate

limpid cloak
#

I'm going to sleep, have a good one mate.

compact pecan
#

can I report a cheater on discord?

#

or only in game?

marble mantleBOT
#

Hey, @compact pecan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

main iron
#

eu long wipe bps monthly？

pulsar quest
#

/ticket

marble mantleBOT
#

Hey, @pulsar quest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pulsar quest
#

This guy is cheating. Tripled two of my teammates from 200M then killed the rest of us and spidermanned a wall\

timber bridge
pulsar quest
#

Omfg I keep putting the wrong clip

unkempt imp
#

are all servers wiping tomarrow because of force wipe?

mild wasp
#

all have an individual wipe time though

#

on regular wipes

digital oasis
#

how come when i subscribe to youtube it doesnt show i am linked for it

unkempt imp
#

lol so theres no point in me grinding a server

modest plinth
#

yo can i not play at all if i have a ban from 90 days ago

unkempt imp
digital oasis
#

kk

mild wasp
modest plinth
#

damn thank you

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

modest plinth
#

if i get banned does my group also get banned?

nova hare
sterile moat
#

join waiting for support

vital jackal
#

i joined it

lost gale
#

I'm trying to apply for mod but I cant unlink a separate discord from the staff app can someone help

mild wasp
#

gl on your staff app to

unkempt imp
#

is trio 5x no bps?

sterile moat
#

yes but you need a workbench

unkempt imp
#

ok

cinder grail
#

When is forced wiipe ?

willow galleon
#

Hey I was unbanned but for 14 days while my teammates were banned for 7 days

unkempt imp
#

tmr

cinder grail
unkempt imp
#

idk

willow galleon
#

Any way I can get a reduced ban?

spare widget
glass carbon
marble mantleBOT
#

Hey, @cinder grail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

fiery hound
#

i was banned on a different game, do i get banned on this server because of that

glass carbon
fiery hound
#

thank you, trying to get into official and many of the servers wont let me play due to bans in other games

#

also, do i lose my blueprints tommorow at force

boreal gazelle
glass carbon
fleet mountain
#

What Thursday wipes do you have?

#

Is that even a thing

glass carbon
# fleet mountain What Thursday wipes do you have?

Hey, today specifically is force-wipe on every server
but if you're interested in servers that wipe on Thursday regardless of force-wipe, you can click on the servers in the Participants list on discord, every server bot has a description on its wipe schedule

#

for example^

fleet mountain
wicked hare
#

Hey! How can I apply for an unban. I got banned for cheats even though I didn't even play with them. I'm still a beginner.

fringe garden
#

Hi why rustoria x5 no bp solo duo trio is off ?

unknown.png
neat pumice
fringe garden
#

ok thanks

cold coyote
marble mantleBOT
#

Hey, @wicked hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

void raptor
#

Teammate's 3-day test is now unblocked
I haven't unlocked yet
this is my digital id76561199160227133

cold coyote
#

?

void raptor
#

I need a chance to reappeal

shell pawn
#

如果您的上訴被拒絕，我們無能為力

jovial torrent
#

Shouldn't have Zeus 5X wiped this morning 11AM GMT? or you're not wiping because force tonight?

shell pawn
#

US? OR EU?

jovial torrent
#

EU

shell pawn
#

Give it another 5 mins to boot up

jovial torrent
#

Its online tho? just not wiped?

#

or am i stupid

peak night
#

Yeah its not wiped yet

jovial torrent
#

Yeah thought so

peak night
#

Already 22 minutes past its time

shell pawn
#

One moment

lilac nova
peak night
#

@lilac nova When is force?

glass carbon
#

!force

marble mantleBOT
#

Hey, @glass carbon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

feral crystal
#

yardım etcek varmı

glass carbon
feral crystal
#

Kart numaranız geçersiz. hatası alıyorum

#

Kart numaranız geçersiz. error

glass carbon
feral crystal
#

yes

glass carbon
feral crystal
#

1 minute

glass carbon
#

That's where we handle payment related issues

feral crystal
#

Your card number is invalid. error. but my card is correct

#

ok

opal crane
feral crystal
#

anlamadım ki 😄 bende senin ismini hatırlmaya çalışıyodum

glass carbon
#

#general please
or continue this in DM, if you have no further support questions

opal crane
#

Kredi kartın 48 ile başlıyor ya 4800 0000 0000 0000 diye gidiyor 48'i 43 yapıcaksın düzelicek yani 4300 0000 0000 0000 olucak

#

We don't chat, I'm helping with his problem

feral crystal
#

hee oldu niye böyle bişi varki anlamadım

#

bunu hediye olarak alcam ödeme yerinden yaapbiliyomuyum @opal crane

opal crane
#

Yukarıdakileri tikleyeceksin ve aşağıdan Credit/Debit Card One Time Payment yazısını seçip sarı kutucuğa bas. This is a gift yazısına tıkladıktan sonra bir kutucuk açılacak orayada arkadaşının Steam ID'sini yazman gerek. https://rustoria.co/getmyid buradan alabilir arkadaşın Steam ID'sini

unknown.png
Rustoria
Login to get your steamid

The trend setters of modded Rust.

feral crystal
#

tmm deniyom

#

yaptım galiba tmm

#

160tl çekmiş 151 tl değilmiydi

#

7.99 pound

opal crane
#

Türkiye tarafından kesilen vergi 10₺ o yüzden olabilir

feral crystal
#

tamam saol sorun değil 10tl de

#

wipe tam ne zaman gelcek

opal crane
marble mantleBOT
#

Hey, @feral crystal

Force wipe ayın ilk Perşembe günüdür. Aşağıda belirtilenleri de Force Wipe ile birlikte siliyoruz:

  • Map
  • Blueprintler
  • Shop Puanları

Force wipe saatleri genellikle saat 2PM EST / 7PM UK / 8PM CET aralıklarında oluyor.

Force wipe için geri sayım <t:1646334000:F> - <t:1646334000:R>.

feral crystal
#

tmm saol yardım için

near halo
mystic elbow
#

!help

#

!appeal

marble mantleBOT
#

Hey, @mystic elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

loud pawn
#

Can you please tell me how fast the support responds?

glass carbon
#

appeals or in-game tickets?

mystic elbow
#

Lilico will the appeals be checked before force because my playing with a cheater ban ends in 9 hours and force in 5

loud pawn
#

my friend wrote to support, he was banned for cheats, but he did not play with them.

hexed nimbus
glass carbon
mystic elbow
#

yes

#

because now is when i realized it

glass carbon
#

but, as is written, it could also be faster

mystic elbow
#

yes well it would take like maximum 5 minutes for it

pine marlin
#

Is there a way to receive rewards for following the youtube channel?

loud pawn
#

Excuse me, but what is an appeal?

hexed nimbus
glass carbon
loud pawn
glass carbon
#

Yeah, it could take some time, but they're handling the appeals as fast as they can, you'll just have to be patient

#

good luck!

loud pawn
#

That's why I'm asking how fast they answer

#

Ok, thanks!

shell pawn
#

1-3 days

gaunt kettle
#

Hi there can i speak to an admin about my VIP?

hexed nimbus
gaunt kettle
#

76561198150338018

sharp pilot
#

What time will Force wipe take place?

hexed nimbus
misty scroll
trim wadi
#

when wipe?

hexed nimbus
#

look above

trim wadi
#

force

crimson peak
#

How do I look at the map before wipe

trim wadi
#

@deep stone

boreal gazelle
crimson peak
#

Really I thought there was

near halo
#

why is there no vape on Vanilla EU Main?

lilac nova
stone juniper
#

Can you appeal a ban only once? If not what's the 'cooldown' for an appeal?

glass carbon
hexed nimbus
stone juniper
#

and if i still feel that i was falsely banned there's nothing that can be done?

hexed vine
#

when is US Long wiping?

past cave
#

if i buy queue skip now will it still be good after wipe today?

glass carbon
hexed nimbus
hexed nimbus
past cave
hexed nimbus
#

you are welcome have fun and enjoy the wipe

stone juniper
glass carbon
hexed vine
misty scroll
#

Automatically converts to your timezone

wispy totem
misty scroll
#

Yeah it's pretty nice, very useful as it saves the hassle of everyone converting to their local time

stone juniper
#

And if i got banned on zeus am I banned on other rustoria servers aswell?

glass carbon
stone juniper
#

kinda cringe not gonna lie

trim wadi
#

?force

marble mantleBOT
#

Hey, @trim wadi

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

finite oak
#

why was the ban on VINCENT SMG increased by 1 week

mystic sierra
#

why was the ban on VINCENT SMG increased by 1 week

coarse birch
#

Hi where do i appeal a ban?

finite oak
glass carbon
coarse birch
#

ty

near halo
#

Hi, you guys will add more vip slots on us long?

glass carbon
normal dome
#

eu ukn lagging so hard plz

glass carbon
normal dome
#

yes#

lavish oasis
#

hey guys i bought vip last month at day 3 does it expire today ? or i still have some days or hours

toxic depot
#

hello when wipe on EU MAIN?

near halo
#

can someone send Long discord?

quasi crest
quasi crest
marble mantleBOT
#

Hey, @toxic depot

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

lavish oasis
#

!force

marble mantleBOT
#

Hey, @lavish oasis

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

mystic elbow
#

when is my ban appeal checked

lavish oasis
#

hey guys i bought vip last month at day 3 does it expire today ? or i still have some days or hours

quasi crest
lavish oasis
#

but last time it didnt expire until few hours or few days cant rmember thats why m asking

quasi crest
gilded thorn
#

if i show a server side god mode exploit to the admins will i get unbanned ?

near halo
#

LF duo to play force with i got 3.8k 2k+ hrs to join and i can play after scchool

lilac nova
fluid patrol
#

One message removed from a suspended account.

lilac nova
lilac nova
fluid patrol
lilac nova
near halo
#

Where do I buy vip

hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

sharp pilot
#

Is the wipe today or is the wipe happening tomorrow, Wipe feed says it will wipe tomorrow.

stark grotto
#

when does long wipe

near halo
#

Hey how do i transfer my vip

dry scroll
#

can i get map download link for eu medium

quasi crest
marble mantleBOT
#

Hey, @stark grotto

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

stark grotto
#

it wipes at 2pm?

quasi crest
quasi crest
stark grotto
#

word

#

will vip restock

quasi crest
quasi crest
dry scroll
dry scroll
dry scroll
lilac nova
dry scroll
gleaming hound
#

Yes, that is also when the servers wipe

dry scroll
#

thanks

gleaming hound
#

No probs, have a good force 😛

dry scroll
#

how i can know witch one is the medium?

near halo
boreal gazelle
mystic elbow
#

PLEASE CHECK MY BAN APPEAL IT ENDS IN 4H And wipe in 1

#

!appeal

marble mantleBOT
#

Hey, @mystic elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

glass carbon
#

Afraid not

stable sentinel
#

hey admin can we get VIP access? we're a zerg and only 5 of us have VIP

glass carbon
marble mantleBOT
#

Hey, @stable sentinel

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

stable sentinel
#

!vipstock

marble mantleBOT
#

Hey, @stable sentinel

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

stable sentinel
#

nah its because we're a zerg

glass carbon
#

I understand, but Rustoria does not disclose when\if VIP stock will be renewed, you'll just have to monitor the website

stable sentinel
#

no its a case of them cbaing to buy it

#

cos theres 20 of us but a few of us have bought it

glass carbon
feral iron
#

If an account has an EAC ban, how long until they can play on Rustoria servers again?

wispy totem
lean sage
#

can any mod give me the mapfile for us long
cause every wipe the downloading world gets stuck mid way and the only way to fix it is to turn on a vpn but that delays my wipe for like 5 min so if i could get the mapfile i would appreciate it

glass carbon
wispy totem
glass carbon
lean sage
wispy totem
glass carbon
#

^
we don't have it yet

lean sage
#

ok

wispy totem
#

Sorry for the mini mod, I really wanna help anyway I can

glass carbon
wispy totem
tawny sluice
#

what time is the wipe on the long us server

boreal gazelle
low portal
#

@boreal gazelleso if servers are typicall scheduled for 3pm do they wipe early on force wipe(at 2pm)?

drowsy palm
#

can rtg get a restart, its unplayable

boreal gazelle
livid tapir
wispy totem
void pumice
#

what is thew max team size in eu small?

glass carbon
livid tapir
void pumice
void pumice
haughty jay
#

yo if a kid on my team is scripting, and he gets banned and it's our first time playing with him, do we all get banned for association?

livid tapir
#

yeah

#

if you report him and he gets banned u should be safe tho

grim mulch
#

How many hours is left for the wibe server EU Small??

glass carbon
urban sleet
#

yo can someone please check this guy out for me

glass carbon
marble mantleBOT
#

Hey, @urban sleet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

empty mirage
#

do you guys ego false ban

#

@graceful cobalt

#

he said u guys do

raven mist
#

Nope we dont

empty mirage
#

thank you

graceful cobalt
#

Did I say that ?

empty mirage
#

spreading mis information chasing me in all servers

graceful cobalt
#

Did I do that ?

glass carbon
graceful cobalt
empty mirage
urban sleet
glass carbon
raven mist
urban sleet
#

i think alot of people are cheating does it mean they are cheatign @raven mist

raven mist
#

Who knows, maybe. But i will not play with someone i suspect to be cheating

gentle quail
#

Game banned alts?

glass carbon
earnest sundial
#

When is 10x US going back on

urban sleet
#

i got 10k hours if anyone beats me i think they are cheating @raven mist so your point makes 0 sense to me.

hexed nimbus
maiden terrace
#

how many hours do you need on the rustoria server to be a dedicated player?

earnest sundial
#

K thanks

hexed nimbus
dusky sphinx
#

!force

marble mantleBOT
#

Hey, @dusky sphinx

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

earnest sundial
#

Am I gonna lose my stuff tho I was in the middle of fighting and my pc is sloe

#

So I won't load in for a bit

hexed nimbus
earnest sundial
#

Us 10x is wiping rn or just restarting?

hexed nimbus
#

almost all servers are back up now

earnest sundial
#

The update isn't showing for me

jolly robin
#

rustoira eu small map oversized or just me?

wary osprey
#

main crash

lusty dock
#

LMFAO

#

server lasted literally a minute and a half

jolly robin
#

mods

wary osprey
#

william where u at mang

hushed ledge
#

is association ban perm?

jolly robin
#

is rustoira eu small oversized

toxic shard
earnest sundial
#

Ok thanks

toxic shard
lusty dock
royal depot
#

i have vip but im in queue?

jolly robin
#

is rustoira eu small map oversized?

hazy vortex
#

Is EU long wrong map?

raven mist
#

Why is it the wrong map?

hazy vortex
mellow tundra
lusty dock
#

the quality of rustoria staff

jolly robin
#

rustoira small oversized map?

near halo
#

EU Main down

raven mist
lusty dock
#

US main crashes then EU does as well, and these fucks dont acknowledge anyone saying something about it lmfao

near halo
#

is there an update for rust bc its not showing for me

hazy vortex
#

I don't understand how one goes to EU and one goes to US if none of the maps in #806930766729969785 is the current map?

lusty dock
#

you can definitely tell they arent being paid

jolly robin
#

Rustoira eu small wrong map?

raven mist
#

Eu is getting another map, US is getting looked at

#

u good Subaru?

sinful pecan
#

US MAIN not showing up

lusty dock
#

congrats

jolly robin
#

Is rustoira eu small changing map?

lusty dock
#

only took me saying something for you to respond, better luck next time

jolly robin
#

it's way too big

raven mist
#

Nobody forces you to play here if you're not happy 😦

lusty dock
hazy vortex
spice spire
#

where is all the servers at??

sinful pecan
#

subaru calm down holy shit

raven mist
jolly robin
#

Shenzy, do you know if rustoia eu small is geting different map

royal depot
sinful pecan
#

u act like its the end of the world

raven mist
#

Dont think small is getting another one no

raven mist
lusty dock
jolly robin
#

the map is way too oversized

hazy vortex
#

I don't understand how one goes to EU and one goes to US if none of the maps in #806930766729969785 is the current map? @raven mist

jolly robin
#

is rustoira eu small map geting check, the map is massive.

sinful pecan
#

US MAIN IS UP

raven mist
raven mist
jolly robin
#

Really it feels so big

fast mirage
#

Rustıria is up

raven mist
#

Because there are no islands

fast mirage
#

Pls

hazy vortex
raven mist
#

Doublechecking Samurai

spare anvil
#

i bought us long vip and iam in a que

raven mist
spare anvil
#

it says i dont have permission to claim

stark grotto
upbeat helm
#

rustoria main offline ?

sweet plover
#

no more passes for us vanilla long? will they be available?

fast mirage
#

Can you increase the number of people on your server? (rustoria ru long)

hazy vortex
vocal ether
#

will there be a restock of vip for us long?

limber scaffold
#

!appeal

marble mantleBOT
#

Hey, @limber scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

green team is 10 now?

#

in long

sly tendon
timber bridge
sly tendon
#

thank you

timber bridge
near halo
#

@timber bridge green team in long now is 10?

hushed glacier
scarlet crest
#

76561198012651493

fast mirage
#

Can you increase the number of people on your server? (rustoria ru long)

quaint patrol
marble mantleBOT
#

Hey, @fast mirage

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

heavy forge
#

are they changing eu main to 800 from 600 or no

woeful badge
#

error joinging server

boreal gazelle
boreal gazelle
marble mantleBOT
#

Hey, @heavy forge

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

hollow star
#

hi i have been false banned on rustoria 2x vanilla i loaded in and got banned straight away for apperently hacking
can i get unbanned please
my in game name is swift

balmy cypress
marble mantleBOT
hollow star
#

@marble mantle 76561199121728688

balmy cypress
#

Or did you purchase this account

hollow star
#

yes i was hacked and recently got my account back a couple weeks ago

balmy cypress
#

We can speak in DM's

rain olive
#

I cant link my youtube account but ive already subbed he[lp

balmy cypress
rain olive
#

oh ok

near halo
#

Once this hits 180 days I’m able to apply to be unbanned right?

steel wagon
#

Is US 3X NOBP going to wipe tomorrow again?

mellow tundra
hexed jasper
#

this dude just called me the f slur sadnesss

near halo
merry crystal
#

Where to write about the unban, everything was normal before the vape, I bought a VIP on the site, connected after global cleaning, and immediately after connecting to the server I received a ban for hacking. Although I play through GFN, and I just can't use any cheats.

merry crystal
# mellow tundra yes

Where to write about the unban, everything was normal before the vape, I bought a VIP on the site, connected after global cleaning, and immediately after connecting to the server I received a ban for hacking. Although I play through GFN, and I just can't use any cheats.

mellow tundra
#

?appeal @merry crystal

marble mantleBOT
#

Hey, @merry crystal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

jovial wharf
#

aden if my name is golden, does it mean i still have VIP ?

near halo
#

Ye

hexed jasper
#

how tf do we get loyal kit

near halo
#

In game

hexed jasper
#

i cant follow the socials through rustoria link

balmy cypress
near halo
balmy cypress
near halo
#

ok i did ban evade on my account that i started playing on but that should be it

balmy cypress
alpine kindle
#

anybody know how to fix intergrity error when trying to join 5x us server

merry crystal
#

And where can I throw off the proof of the fact that I play through the GFN cloud gaming, there was simply no button for attaching a file in the appilation?

near halo
#

ok hope not iv been waiting so long to play haha

unkempt tiger
#

Can some one help me on rustoria 2x eu? there is 2 things i need help with?

jolly robin
#

Anyone know why rustoira eu small feels way bigger than normal?

raven mist
#

Because there are no islands

merry crystal
# raven mist Because there are no islands

Hello, damn, a very unpleasant situation has developed, I was waiting for a global cleanup, I bought a VIP specifically for this, after I connected to the server I received databases due to Hacking.
When I use the GeForce Now cloud service for the game. I applied, but damn, wait from 1-3 days, for which I then bought a VIP, I won't need it in 3 days already.

raven mist
merry crystal
charred parcel
#

need help on us medium, i keep tim8ing out for no reason, internet and everything is fine

bold linden
#

will they restock rustoria long

knotty talon
marble mantleBOT
#

Hey, @bold linden

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

bold linden
#

!VIPSTOCK

marble mantleBOT
#

Hey, @bold linden

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

urban geyser
#

/auth

marble mantleBOT
#

Hey, @urban geyser

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Rustoria Link

Link your accounts with Rustoria for rewards!

alpine kindle
#

how to i fix file intergity error

urban geyser
#

how do i use my VIP?

knotty talon
marble mantleBOT
urban geyser
#

keeps telling me to do /auth but takes to a place where i cant do it

#

/vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

bold linden
#

when will long restock

urban geyser
#

/auth

marble mantleBOT
#

Hey, @urban geyser

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

Rustoria Link

Link your accounts with Rustoria for rewards!

knotty talon
hexed nimbus
#

check if you got it for the correct server or joined the right server if thats the case make a ticket in #payment-support

urban geyser
#

well that was a waste of £8

#

cant even use my VIP

wispy loom
#

No need to activate it or link anything

wispy loom
unkempt tiger
#

Btw the fuce room didnt get fixed on large

bold linden
#

i was on the buy menu then it ran out

wispy loom
bold linden
dense flint
#

can my friend leave server and than i join it insta and i have no q, so basically he gives me his spot in the server, btw thats not a joke

vivid lava
#

و

hexed nimbus
distant ferry
#

need a answer fore something

#

I keep getting timed out every like 10mins you guys know why

craggy lava
#

If your friend leave then the person from number 1 in queue will get the spot

hexed nimbus
distant ferry
charred parcel
#

sleepy im having same issue so it is on their end i think, this has happened to me and another guy before

distant ferry
#

randomly kicks you out of the server

charred parcel
#

is it rustoria medium

distant ferry
#

im on long

charred parcel
#

ahh medium for me

distant ferry
#

you randomly get timed out tho

charred parcel
#

yeah very often

distant ferry
#

same

#

kinda annoying

charred parcel
#

very, specially at start of wipe, their servers are probably just handling so much rn

wispy loom
stark furnace
#

does the us 10x still wipe tomorrow

hexed nimbus
stark furnace
#

ok

open kiln
#

200 ping but spiking like crazy from AU

frail anvil
#

i cant link twitch

hexed nimbus
sterile maple
#

where can i do unban appeal ?

west osprey
marble mantleBOT
#

Hey, @sterile maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

wispy loom
trim whale
#

open slots on eu long

hexed nimbus
marble mantleBOT
#

Hey, @trim whale

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

warped copper
#

/ticket

marble mantleBOT
#

Hey, @warped copper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

warped copper
#

!appeal

marble mantleBOT
#

Hey, @warped copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Im not sure how to make a ticket here but ive been #2 in queue on US long for like 2 hours

misty iris
#

!appeal

marble mantleBOT
#

Hey, @misty iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
toxic shard
#

normal i would say

torn swift
#

Hello. If any admin or mod could get on and verify me on twitch that would be great since the website isnt working

unknown.png
toxic shard
#

Verify what ?

steady crag
#

i got kicked for flyhack is there any way to get past queue'

torn swift
#

Im also subbed to the youtube but it doesnt grant anything in the server

#

Marc in the 10x for the /auth command

#

Rustoria.link doesnt work for twitch. its bugged

toxic shard
#

twitch and youtube are broken, you don't need them actually for the loyal kit

steady crag
#

i got kicked for flyhack is there any way to get past queue'

torn swift
#

Oh. Thank you so much.

steady crag
#

/ticket

marble mantleBOT
#

Hey, @steady crag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

steady crag
#

i got kicked for flyhack is there any way to get past queue on us main?

covert rune
#

/TICKET

marble mantleBOT
#

Hey, @covert rune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pine plover
#

/ticket

marble mantleBOT
#

Hey, @pine plover

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

covert rune
#

!appeal

marble mantleBOT
#

Hey, @covert rune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

steady crag
#

i got kicked for flyhack is there any way to get past queue on us main?

dusk cypress
#

!appeal

marble mantleBOT
#

Hey, @dusk cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

steady crag
#

i got kicked for flyhack is there any way to get past queue on us main?

quaint patrol
urban sleet
#

yo my team mate just got banned for ban evason and i didn't know it

#

well i be banned?

#

i can show we found him thought lfg

spare widget
#

@urban sleet If you haven't been banned yet, you're probably going to be okay

#

Not 100% on that but just a pretty decent guess. Obviously don't play with them on our servers again until that's resolved, which it may not be, so yeah

urban sleet
#

^ok thank u we changed codes

spare widget
#

Excellent

jolly robin
#

i think the island need to be added back next wipe the map feels way to big on rustoira eu small

knotty mason
#

I have a question, I'm coming for you, you're next and I don't move forward in the queue, it's normal?

#

I have a doubt, I'm going for , you're the next and I don't advance in line, is it normal?*

warped copper
#

admin - im getting ban evading when joining server, ive never been banned

shell pawn
near halo
#

how

#

the fuck do i get unbanned, i appealed for not cheating and still didnt get banned even though i wasnt cheating

#

i even have fucking clips of me on that server pvping and nothing crazy, fucking suck ass admin

#

<@&874995535881326632>

#

send me a link to get appealed again, imma keep doing this until i get unbanned

valid thorn
#

Hello, I have a problem, i got disconnected and now i cant respawn. Help

vapid obsidian
#

hop in support waiting for me

vapid obsidian
near halo
#

what?

sterile moat
#

hop in the waiting for support vc

vapid obsidian
west osprey
valid thorn
vapid obsidian
valid thorn
#

Oki

near halo
#

where dont see it

#

nvm

raven bison
#

@near halo Can you give your steamid?

quasi rock
#

Iv'e been in "You're next" for 2hours. Is that some bug or?

near halo
#

76561199205663264

vapid obsidian
jade bluff
#

get chat mod in 3x no bps us, lots of racist chat

west osprey
reef root
#

hey guys

spare widget
#

@reef root Hey!

reef root
#

@spare widget

raw coral
#

i need help

reef root
#

@quaint patrol sorry just got insided

#

so its upsetting wont happen again boss! :)

vapid obsidian
marble mantleBOT
#

Hey, @raw coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

quaint patrol
# reef root so its upsetting wont happen again boss! :)

No problem, Its a learning curve, Please don't let it happen again, I understand Rust can be frustrating sometimes, Especially in these circumstances. But im glad you see how inappropriate that was and i hope you change your attitude based on our conversation heartoria

near halo
#

hello guys wipe hype!

azure oracle
#

hello i joined que after work and i was 12 players away waited 4 hours and a half and could not buy vip and my game crashed due to the rust bug

#

pls cut me slack and try to help me out

shell pawn
#

pop me your steam id and what server you are playing on

azure oracle
#

us long

shell pawn
#

pop me your steam id

azure oracle
#

76561199015120001

#

im srry

#

i hate to bug u guys thx for all your hard work

#

<@&274980199668645888>

#

hello i joined que after work and i was 12 players away waited 4 hours and a half and could not buy vip and my game crashed due to the rust bug
pls cut me slack and try to help me out

#

tony check dms

shell pawn
#

Sir Im sorry I was going to purchase long vip for you but we are out of stock Im sorry there is nothing we can do.

azure oracle
#

u cant just skip me

nova hare
reef root
#

says im still banned on long

#

even though the timer ran out

#

how long should i wait?

shell pawn
livid tapir
timber bridge
#

@azure oracle ^

reef root
#

@shell pawn im here

opaque forge
#

is it possible to add more vips in us long?

sterile moat
#

they are currently sold out

opaque forge
#

i know

#

can you add more tho?

livid tapir
#

!slots

marble mantleBOT
#

Hey, @livid tapir

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

sterile moat
#

ape are you a chat mod or something?

gleaming hound
#

bot does not like me

opaque forge
#

161 in the que damn ;/

livid tapir
lyric quiver
#

Cringe

sterile moat
#

oh I see

lyric quiver
#

I'm retired 🤓

sterile moat
#

why you retire?

livid tapir
#

started university lol, ill be back right @timber bridge

timber bridge
sterile moat
#

ohhh

near halo
#

does this server not allow Instruments

livid tapir
near halo
#

as in like im not able to craft any instruments

#

from a pack i bought

livid tapir
weary mirage
#

i have a message thatt says come to discord - ZenZen what that mean

livid tapir
weary mirage
#

i dmed him

livid tapir
#

gotta wait for his response now

near halo
weary mirage
#

ight

ivory sphinx
#

Hey! I went and bought VIP for US medium. But when I bought it for my friend it said sold out? But it took me to stripe and everything?

#

It also went through on my bank account

shell pawn
near halo
#

I have been rejected above, what should I do?

shell pawn
#

rejected with what

near halo
sterile moat
#

have you put in an appeal

near halo
#

The above is rejected

sterile moat
#

sorry but you will have to find somewhere else to play then

shell pawn
#

Has your appeal been denied ?

near halo
#

yes

#

But I didn't evade taxes

#

How to lift the ban

north crest
candid venture
#

alright i reported him in game if thats a ticket

#

im ready to show the clip of vincent

north crest
candid venture
#

k

visual sleet
#

I am banned for another 9 hours and want to play wipe. I spend a lot of time on this server and money, what can I do to get my account unbanned so I can play? I got banned while playing in vincent smgs group

candid venture
#

this is why u dont play with him lmfaoooo

#

@north crest i sent u the video i youtube

#

look at dms\

north crest
marble mantleBOT
#

Hey, @candid venture

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

candid venture
#

thx

visual sleet
candid venture
#

i put /ticket in the chat

#

what do i do after that this is my first time trying to get someone banned like this

north crest
candid venture
#

thx

north crest
#

something like that

candid venture
#

oh ok thx

near halo
#

been in queue 6 and a half hours, battlemetrics shows people leaving and joining all the time but numbers arent changing

#

is it accurate?

visual sleet
#

!appeal

marble mantleBOT
#

Hey, @visual sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

candid venture
#

im pretty sure i just submitted thx

#

can i go in a call with someone and show them proof or is the ticket enough

candid plover
#

@north crest we made a ticket already but on rustoria us medium there is a guy hard cheating.

#

he got banned nevermind 😃

north crest
visual sleet
#

@north crest how long does it usually take for an appeal or whatever you did ? Sorry Im just anxious to play...

raven narwhal
#

guys i bought vip on us main and it worked but now i restarted my game and im getting queue trying to enter on server

north crest
visual sleet
#

Okay thanks . and i won't get a message back?

north crest
#

They will message you if they change the ban time

visual sleet
#

okay thanks

near halo
north crest
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

north crest
rich helm
#

+rep Caelifera

hollow bluff
#

can any admin help me with my vip

#

i bought it for wrong server

#

i wanted to buy vip for rustoria us medium not main

craggy saffron
#

Why was I muted in Zeus 5x?

#

I had mention that a basketball player had a son and that its true to look it up

toxic shard
toxic shard
marble mantleBOT
#

Hey, @craggy saffron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

hollow bluff
#

<@&274971100184576010> can you help me with my vip i bought it onaccident

#

and i wanted to buy it for rustoria us medium

#

not main

toxic shard
frail cliff
#

!appeal!

toxic shard
hollow bluff
#

can i refund?

#

marc can i refund it i dont wanna play on us main ill wait it queue

sinful brook
#

can i get some support or talk to someone?

copper lagoon
#

/ticket

marble mantleBOT
#

Hey, @copper lagoon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hazy vortex
#

are you allowed to play with vac ban?

shell pawn
#

Yes you are allowed to play

waxen shadow
#

!ticket

marble mantleBOT
#

Hey, @waxen shadow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

waxen shadow
#

!appeal

marble mantleBOT
#

Hey, @waxen shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

near halo
#

what is the 2x vanilla team limit

eager reef
#

whens the next VIP restock for long?

shell pawn
near halo
#

i just died inside of outpost and i cant loot my body

shell pawn
#

Sorry there nothing we can do

slow maple
#

!appeal @shell lake

marble mantleBOT
#

Hey, @shell lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

cosmic rampart
#

!ticket

marble mantleBOT
#

Hey, @cosmic rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cosmic rampart
#

/ticket

marble mantleBOT
#

Hey, @cosmic rampart

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cosmic rampart
#

!appeal

marble mantleBOT
#

Hey, @cosmic rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

cosmic rampart
#

! ticket

#

! appeal

#

! appeal

#

!appeal

marble mantleBOT
#

Hey, @cosmic rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

short ore
#

YO YOU GUYS NEED TO BANNED HES RAGE HACKING'

shell pawn
#

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

maiden phoenix
#

/ticket

marble mantleBOT
#

Hey, @maiden phoenix

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

maiden phoenix
#

!appeal

marble mantleBOT
#

Hey, @maiden phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

flat turret
#

/ticket

marble mantleBOT
#

Hey, @flat turret

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

@north crest

#

hey i got banned for hacking today, AGAIN

shell pawn
#

Please do not ping admins

near halo
#

she unbanned me last time

shell pawn
near halo
#

i think its cause of vpn

#

cause someone pull my ip and ddos me last month

shell pawn
near halo
#

Maybe? you forreal right now, what's going on here?

#

just check my account

shell pawn
#

Pop in and we can talk

near halo
#

no mic

#

right now

#

shit broke but i can listen i guess?

#

i bought vip last month and was about to renew

timber bridge
near halo
#

but i realize now i still have vip haha, and it says hacking

#

but i didnt play on this server for like 3 weeks, i join back earlier for like maybe 2 minutes and left to join another server, and got raided so i went back to rustoria

#

says hacking

#

which is funny cause i stream rust and apex all the time haha

timber bridge
#

I will forward your information

near halo
#

thx very much

#

can we hurry i am trying to play today

#

rustoria us long username Hydro5g_TTV

timber bridge
#

No promises. I have forwarded your information to empress since you have dealt with here before but be patient in the meantime.

near halo
#

reeeeeeeeee

#

xd here we go again

#

i know good ole empress will fix issue

timber bridge
#

All of our admins are great 🙂

near halo
#

how do i keep getting ban man

timber bridge
#

I cannot disclose that information.

near halo
#

dont want it 2 happen again, needs to be fixed

#

😐

timber bridge
#

If it was a mistake I hope it will get resolved, if the admin wishes they can disclose that but I myself can not.

north crest
#

and try to join

near halo
#

thank u i will go join another server for now and wait

topaz pollen
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HOW DO BAN APPEAL!

small kelp
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Hello! need help with a man cheater

shell pawn
marble mantleBOT
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Hey, @topaz pollen

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Rustoria Link

Link your accounts with Rustoria for rewards!

shell pawn
topaz pollen
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I GOT DENIED BUT IM NOT CHEATING

shell pawn
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What were you banned for

topaz pollen
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why bro ts so dumb please

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ban evasion i just bought this pc off my brother for like 1200 and then i get evasion ban

shell pawn