#support

1 messages · Page 1634 of 1

rugged topaz
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hi

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i have vip y am i not a donator

quasi crest
near halo
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Why can I not get anyone to help me with an cheater?

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I thought Rustoria servers are good at this

glass carbon
#

this is the first time you're typing in support tho?

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anyway, to report a cheater use the ingame command "/ticket add <message>"

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include his name\steamid64 and any evidence you may have

near halo
#

I did.

summer stump
#

give it time admins are always busy

glass carbon
#

awesome, thank you very much for that, the tickets are dealt with in the order they're submitted, so you have to be patient and an admin will deal with it as soon as one is available

near halo
#

sick, gonna enjoy my esp neighbour now

glass carbon
#

make sure to F7 too

near halo
#

He was like 12, he should not even be allowed to have steam account, well ill wait thanks.,

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Hes cheating badly ruining my experience, well, was good wipe im out

glass carbon
near halo
#

Well, all he wins is my guns that I worked hard for

whole carbon
#

How can this happen for sitting in base AFK

oak ridge
quaint patrol
humble vessel
#

If for previous, when do the maps for next one come out

glass carbon
#

previous, the new ones get posted a few days before force

humble vessel
#

👍

near halo
#

When will the ban be lifted

wispy loom
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Appealed, no reply yet

opal crane
near halo
humble vessel
#

¯\_(ツ)_/¯

near halo
#

did x3 wipe yeT?

boreal gazelle
#

It just wiped

novel dragon
#

any admins online? we got speed hackers on us main

lilac nova
novel dragon
#

i have been still nothing

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a couple of days now

lilac nova
lusty dock
frigid folio
#

I've been waiting for 3 days and there's nothing

lusty dock
#

bingo

frigid folio
lilac nova
frigid folio
#

I was banned from your project in July because I met a cheater and didn't know that he was playing with a cheat

#

As I understand it, I was banned from the hard drive

lilac nova
frigid folio
opal crane
#

?appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

novel dragon
#

i had to f7 yall took too long

short lily
stiff widget
#

!report please don't call out rulebreakers in chat

marble mantleBOT
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Hey, @balmy radish

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac nova
rapid stream
#

can someone lift my rustoria server bans from like a year ago for "bug abusing" .... it was literally me squishing people with scrap heli which isnt even a bug its a game mechanic

glass carbon
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!appeal

marble mantleBOT
#

Hey, @glass carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frigid folio
glass carbon
queen lotus
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Um, i just tried to connect to the EU 3x No BP and it immediately kicked me and said hacking. I have over 5k hours and am pretty shit at the game, so this makes no sense?

queen lotus
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no.

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I have one, but the program isn't even open, much less connected. I don't use it for Rust.

glass carbon
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This could be due to various reasons, but you need to make an appeal for it to get sorted i'm afraid
https://bans.rustoria.co/

queen lotus
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wtf. I dont even see HOW it could have happened. I'm 100% positive noone has ever got into a fight with me and thought I was sus. lmfao

glass carbon
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It not always means that you're hacking, is what I was trying to say, it could be an auto-ban by mistake

queen lotus
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i tried to appeal and it says YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

glass carbon
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wouldn't worry about it ahead of time, make an appeal and if all is well you'll get unbanned

glass carbon
#

@queen lotus all good now?

empty arrow
#

If I buy vip do I get it instantly or is there a delay

pine hedge
#

if there is online admin ingame i need him to check 2 hackers, cuz they know where im moving inside my base and shooting on the walls with AK's..

surreal marten
#

i love rustoria

glass carbon
glass carbon
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they deal with other tickets too, in the order they're submitted, so the sooner you do it the sooner it will be handled

queen lotus
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nope, still says teh same

glass carbon
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and get the same message?

queen lotus
#

yeah, same

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the only thing i changed from one day to the next, is my resolution

glass carbon
#

curiouser and curiouser, you gotta wait for an admin to respond on this one

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Maybe it will be noticed quicker

raven mist
jolly robin
#

@balmy cypress can i speak to you by dm please?

fickle steeple
#

dear administrator, on your server 2x vanilla is killed in the dark without light and more than once. Nickname Nocturnal

marble mantleBOT
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Hey, @fickle steeple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frigid folio
raven mist
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Not following on your case, whats the issue?

frigid folio
glass carbon
# pine hedge i did it.

Much appreciated, all that's left is to wait for an admin to review it, they handle in-game tickets as soon as possible

frigid folio
lilac nova
frigid folio
knotty crane
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How do i appeal

glass carbon
knotty crane
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thx brother

analog willow
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Is Luke dowding the person I pay when I purchase a rank?

hexed nimbus
near halo
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hello

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2 of the guys that i killed on cargo, their weapons dropped on top of cargo and i can't get them without getting flykicked?

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any way i can get up there without or get the guns back?

somber yoke
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can i get admin help

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it says im banned when i do appeal it says im not?

glass carbon
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a lot of bugs with cargo this force, not a server side issue but a general rust issue. About your question, admins do not interfere with gameplay, but I would suggest placing ladders, if that's a valid option (you can place ladders almost anywhere on cargo)

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@somber yoke how long ago did you get banned?

somber yoke
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i never been banned

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can we go in call ? to make typing less

glass carbon
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can't atm, maybe a different chat mod or admin are available, you can wait in "Waiting for support"

somber yoke
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i am

glass carbon
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someone else was having a similar issue recently

somber yoke
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says i played with hacker?

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ive never played with a hacker and my appeal says im fine so idk :/ i just bought vip also

glass carbon
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oh, that would be an association ban, and you do need to appeal. If this was recent, wait around 10 minutes and try again

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did you invite someone to team or enter a code on someone elses base recently?

somber yoke
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if it was i have no idea who it was because i havnet played since april really

raven mist
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Whats your steamid? @somber yoke

somber yoke
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ive never been disconnected from a server or had a teammate banned unless it was after i was off the server like i idk

raven mist
frigid folio
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Where admin?

somber yoke
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thanks for the help @raven mist

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still having issue joining

unkempt imp
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is the 3x no bps have loot+ or no

near halo
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When will my appeal be processed? can you help me

frigid folio
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@lilac nova where admin?

barren bloom
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!appeal

marble mantleBOT
#

Hey, @barren bloom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
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When will my appeal be processed? can you help me rush

glass carbon
near halo
spice viper
slow birch
frigid folio
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The 4th day has already begun as I am waiting

slow birch
slow birch
frigid folio
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I don't remember exactly 3 or 4 days already

spice viper
slow birch
slow birch
frigid folio
slow birch
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Get some sleep if I get it here soon I will try and remember to DM you the answer

warm timber
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@balmy cypress I'm here when you're free to talk

frigid folio
slow birch
frigid folio
candid flume
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Does eu 10x wipe Tuesday 5pm CET or Thursday cuz of forcewipe and does it map wipe?

candid flume
#

Alr thx, will the map be announced before the wipe?

glass carbon
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no, that's only for long servers

sleek inlet
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!VIP

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

quaint patrol
terse gulch
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

vale coral
#

can someone unban me? i dont hack

glass carbon
vale coral
#

where do i make one?

glass carbon
vale coral
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thanks!

glass carbon
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good luck

vale coral
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thats for the whole of steam

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i meant for rustoria eu small

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oh nvm i see

still glade
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I have an audio bug and have to reset my game will I have to wait in the q?

still glade
#

ok

glass carbon
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don't mind me

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@spring mirage don't post steamid's\names of suspected rulebreakers, as they potentially could be monitoring support channels and toggling off

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instead, use our ticket system ingame

spring mirage
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how do i use it?

glass carbon
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by typing "/ticket add <message>"

spring mirage
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ok ty

glass carbon
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anytime

terse gulch
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i boight vip and wated the time to get it what is the comm do apply it

glass carbon
terse gulch
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idk

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like 10 mins or 20 mins ago

glass carbon
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then you need to make a ticket in #payment-support to get that sorted, sorry for the inconvenience

spring mirage
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how do i answer a ticket?

hexed nimbus
spring mirage
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damn

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should i just amke another one or?

winged blade
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yo i cant buy mini in 2x Eu

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@wispy loom

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Outpost bug not received

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2x Vanilla EU,

wispy loom
winged blade
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ty

strong schooner
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/ticket

marble mantleBOT
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Hey, @strong schooner

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

strong schooner
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i need help, i got kicked from mondays US and now i cant connect, and theres no reason ingame status server

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<@&274971100184576010>

wispy loom
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Not seeing any global issues, see if you can try to connect again using the IP in console
connect mon.rustoria.us:28015

late lance
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I can't connect

strong schooner
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i did that million times

wispy loom
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What does it say in console when you try to connect?

strong schooner
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i got kicked 10mins ago

late lance
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I have the same as you

wispy loom
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See if you can try to restart your game

late lance
#

I restart the game because i have the same problem

raw coral
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did i get perm banded if it says banded play else where

wispy loom
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Not seeing anything on our side that would cause that

wispy loom
raw coral
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thank you

strong schooner
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i already restarted the pc

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does not works....

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any other admin?? with more experience?? <@&274971100184576010>

dark radish
acoustic cliff
#

how do i open a ticket

zealous kettle
marble mantleBOT
#

Hey, @acoustic cliff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unkempt imp
#

does nitro boosting give you any donator benefits?

zealous kettle
marble mantleBOT
hollow zodiac
#

!TICKET

marble mantleBOT
#

Hey, @hollow zodiac

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pine hedge
#

EU medium is lagging

spice dirge
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i have a year old ban will i get banned

strong schooner
#

i still cant join any rsutoria server, only some moddeds

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i uninstalled an installed again the game, i verified and restart the pc

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and still cant join US mondays

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idk if that could be solve restarting the server maybe ?

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<@&274971100184576010>

humble vessel
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Any way to know how many VIPs still in stock for a certain server? :3

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Or is it a marketing strategy not to show

sharp pilot
#

Hacker in EU Main named Really?

marble mantleBOT
#

Hey, @sharp pilot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

red stream
#

im waiting in support for help

light tulip
#

/ticket

marble mantleBOT
#

Hey, @light tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

novel dragon
#

us main has another hacking head shooting us from the sky nobody has died yet but his id tag is 96458271

marble mantleBOT
#

Hey, @novel dragon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

novel dragon
#

i did that first

upper blade
#

!ticket

marble mantleBOT
#

Hey, @upper blade

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

I got a 1 hr ban on rustoria zeus 5x for saying gag in chat, I waited the one hour and it says "Disconnected : You are banned from this server | (1h chat violation)"
why cant I connect after the time?

near halo
#

Where do I find this?

marble mantleBOT
near halo
#

76561198401775455

north crest
#

Wait 10 mins, and you should be good

near halo
#

does it say why I'm not unbanned yet? I waited the 1h

north crest
#

It can take a little bit to sync up with the site

near halo
#

oh alr

north crest
#

It is showing as unbanned though

near halo
#

wait question, if I changed my name during this period will I still be banned or does the unban work

north crest
near halo
#

ok ty (=

north crest
near halo
north crest
#

I see all my guy

#

Just refrain from that in the future, and you will be okay

near halo
north crest
#

All good.

slate lava
#

Good day, my friend is being banned because of "Ban evasion". Is it possible to somehow get an amnesty if he was banned a very long time ago and wants to play on your servers again?

marble mantleBOT
#

Hey, @slate lava

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slate lava
#

thx dude

peak citrus
#

Hello @north crest

#

Can u help me with something? please

timber bridge
peak citrus
#

Yes, i found a cheater, and i want to report him

#

He tripled me and my friend instantly with tommy

#

i got a video of it

timber bridge
peak citrus
#

Already did

#

like 30 mins ago

timber bridge
#

Awesome our admins will look into it asap, you will not receive a response until the ticket has been investigated, in the meantime refrain from calling the cheater out. 🙂

marble moss
#

Hello, I would like to speak with an Administrator if possible. I'm the Division Leader for Rust @ Icefuse Networks and am reaching out to get some information on a potential staff member.

timber bridge
marble moss
#

Unfortunately it seems none of them are accepting DM's at the time.

timber bridge
brazen venture
#

how do i get the twitch kit, its not working?

visual warren
#

How do I know if my ban is perm or not?

#

Because it just says Play Elsewhere

timber bridge
visual warren
#

No, but does Play Elsewhere mean perm?

timber bridge
north crest
#

Otherwise it is perm

#

Yours specifically

visual warren
#

Im not cheating lmfao

timber bridge
visual warren
#

But why does it carry on ever singe rustoria server annoying asf

timber bridge
brazen venture
#

how do i get the twitch kit, its not working

stark furnace
#

when does the us 10x no bps US wipe

formal marlin
#

hey admins

#

there is a bunch of cheaters raided us and 5 other ppl wondering if you guys can help

stark furnace
#

what server

formal marlin
#

we got raided in both our bases

#

/ticket

marble mantleBOT
#

Hey, @formal marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

formal marlin
#

/ticket

marble mantleBOT
#

Hey, @formal marlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

formal marlin
#

any admins?

#

i did ticket in game and put there names?

frigid folio
#

@west osprey Hello I was told to contact you

jaunty seal
#

Are any admins able to tell me why I got banned?

terse gulch
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

jaunty seal
#

<@&274980199668645888>

timber bridge
jaunty seal
#

Sorry

shell pawn
#

What’s up

timber bridge
#

If you look on your ban screen it will give you the reason.

jaunty seal
#

I’m just tryna get a response

shell pawn
#

For?

jaunty seal
#

It just says play elsewhere

shell pawn
#

Well then there’s your answer

upper escarp
timber bridge
#

"Play Elsewhere" typically means that you have been extremely toxic beyond what we allow here at Rustoria however it can be for a variety for reasons. I suggest you make a ban appeal if you believe that it was unreasonable. -> https://bans.rustoria.co

jaunty seal
#

If my appeal is denied I’m banned for good?

timber bridge
#

That is correct.

#

"Play elsewhere" means exactly that. Play elsewhere..

near halo
#

That’s crazy who would of thought..

terse gulch
#

hello i just bought vip on rkn and i also restarted my game and i stil do not have vip

#

could someone help me on this?

#

!vi[

#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

timber bridge
ashen steppe
#

can i please dm a admin

fickle badger
#

@ashen steppe DM me or join the waiting for support and we can talk

ashen steppe
#

excuse me man i need more help i got more information

#

i see u sitting in that call

#

😹

#

fix the stashes!

#

hey admimns

#

im still not banned yet @fickle badger whats going on

#

pushing P

#

they need to give you more admin perms to ban! this is outrageous!!

#

¯_(ツ)_/¯

formal marlin
#

how to i see my tickets in f1?

ashen steppe
#

yeah answer him @fickle badger

#

/ticket view

marble mantleBOT
#

Hey, @ashen steppe

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ashen steppe
#

or its /ticket list

#

maybe i should be a admin, i would really help the community

#

@formal marlin did u do it

formal marlin
#

do what?

ashen steppe
#

type in chat /ticket list

formal marlin
#

yeah

ashen steppe
#

or /ticket view, then click f1 and it should pop up in f1

formal marlin
#

but it says someone said something back but it wont show it in f1

ashen steppe
#

type it again and wait 10 seconds before you click f1 again

#

best cheat @fickle badger

formal marlin
#

ik

#

are you useing cheats?

outer patrol
#

/ticket

marble mantleBOT
#

Hey, @outer patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

outer patrol
#

!appeal

marble mantleBOT
#

Hey, @outer patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

outer patrol
#

/ticket

marble mantleBOT
#

Hey, @outer patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

outer patrol
marble mantleBOT
#

Hey, @outer patrol

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

glass carbon
#

@outer patrol Hello, do you speak English?

outer patrol
#

yeah

#

I don't understand why I'm banned

glass carbon
glass carbon
candid flume
#

Do kit cooldowns reset on wipe?

jaunty flare
#

The door on large rig to the recycler doesnt work

humble vessel
#

Game bug

quartz oracle
#

<@&274971100184576010> yo could we put up a poll or something to increase team size on 10x US because we cant fit all our friends and server would be way more popular

boreal gazelle
pure fractal
#

I have a hacker on rustoria monday

lilac nova
radiant basin
#

can i get a admin

sterile moat
#

please join waiting for support

rustic crow
#

I need admin?

hexed nimbus
oak vortex
#

Why is cargo so buggy on rustoria eu long? i got killed by some laggy shit in front of the ship

glass carbon
oak vortex
glass carbon
oak vortex
#

guess so, but yep its too late already

#

or wait i could

#

pretty annoying but luckily its late into wipe, so i could afford another mini to restore my goodies^^ npc's inside containers are what makes it even worse tbh

glass carbon
#

not even only on cargo, traintunnel npc been doing some weird spinbotting and teleporting as well this force

oak vortex
#

noice

oak vortex
#

no shot, did eu long crash?

glass carbon
oak vortex
glass carbon
#

I've let an admin know, it should be booting up now

#

give it a minute

oak vortex
#

guess im dead on oil anyways 😄

gritty current
#

Hello, I was banned for playing with a cheater, we recruited random teammates and did not check for cheats, what should I do in this situation? my steam id 76561199071666462

glass carbon
#

if you're Russian and need help translating you can DM me

jolly robin
#

@balmy cypress you're saying you want to speak to frays in a call but you ain't adding him on discord to organize a time to speak to each other.

slow birch
glass carbon
#

!steamid

marble mantleBOT
viscid forum
#

how do i report a player thats aimbotting

quasi crest
viscid forum
#

thanks ❤️

frigid folio
#

Is there anything you can do with me already? I've been waiting for 4 days already

quaint patrol
cold coyote
#

Her, and unfortunately you can contact Lorie your banning admin.

frigid folio
cold coyote
#

She's most likely busy, just be patient please

cloud garnet
#

Any way i can do an actual proper appeal against my ban? the first 1 i put in ( a few months ago) was rushed and just shit in general.
been 777 days since my GB

glass carbon
#

post your steamid64 if that's something you're comfortable with

#

!steamid

marble mantleBOT
cloud garnet
#

idk, i kinda rushed my appeal back then when i was at work on break xd. prob should've waited untill i got home

gritty current
#

Hello, we got banned for association (since then the appeal has been accepted and we're unbanned), and we would like to know who of us was cheating, so that we know not to play with that person anymore
my steamID is (76561199071666462)

hexed nimbus
sterile scroll
#

how do i auth

hexed nimbus
marble mantleBOT
#

Hey, @sterile scroll

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

hexed nimbus
#

( click the blue link above ) first do this link all you wanne link NOTE twitch and YT dont work and then after that do /auth in gamechat

sterile scroll
#

when is wipe

hexed nimbus
rotund timber
#

How do i open a ticket to report a cheater?

short lily
#

5 manning in trio 5x US as i thought

glass carbon
rotund timber
cold ferry
#

i have a sus on a gey call putin on eu 3x no bps

#

can you help me?

#

@glass carbon

lilac nova
pine hedge
#

Why i have high ping on EU Medium, my ping is 1400, but my internet is just fine.

raven mist
#

Its being looked into @pine hedge

near halo
#

Hi, how to report a cheater?

frigid folio
#

@west osprey Hello, I'm about my ban

pine hedge
pine hedge
near halo
#

There's a cheater on 10X No BPs EU

glass carbon
raven mist
near halo
#

Will you restart rustoria 10x no bps eu its realy laggy

frigid folio
#

@west osprey Please answer me I am very tired of waiting

near halo
#

For everyone

glass carbon
raven mist
glass carbon
#

an admin when look into it ASAP

raven mist
round umbra
#

need support

#

anybody?

tough yarrow
#

wassup

round umbra
#

join "waiting for support" vc

cold ferry
glass carbon
#

Heyo, you need to make an appeal to get unbanned, eac bans can be for various reasons

#

not only cheating

#

What I meant to say, is that this could possibly be a false auto-ban, still need to make an appeal though

#

I've sent the link, just above

upper escarp
glass carbon
#

Oh, you got a gameban?

upper escarp
#

To appeal a rustoria ban, please use the link Lilico sent above

sterile scroll
#

what are all the big explosions near dome?

hexed nimbus
sterile scroll
#

i does not sound near rocket or c4

stable sentinel
#

on the long vanilla server maps i dont see a bandit camp, where do we buy helis from?

raven mist
sterile scroll
#

eu 10x no bps

stable sentinel
raven mist
#

Might be the crude oil barrels

sterile scroll
#

ok

near halo
#

How do you guys deal with hacking bans, as in what measures do you take to ensure someone is cheating

glass carbon
near halo
#

Ok then what is considered hacking

glass carbon
#

Using hacks

#

do you have a specific question in mind?
if you were banned and believe this to be a mistake, you are more than welcome to make an appeal

#

if this is the case, i'm happy to help with that

near halo
#

Yeah I got banned and my appeal got declined within a day and I never have hacked in my life on this game

lunar otter
#

how do i report a player on a server for cheats?

near halo
#

make a /tiket

glass carbon
lunar otter
#

i did, it was the most blatant ive ever seen and nothing happened and now hes raided me

glass carbon
#

you only get one chance at an appeal

glass carbon
near halo
#

Thats retarded

lunar otter
#

a few hours ago

near halo
#

Please prove to me that I was cheating in that case

gaunt flint
#

if someone obviously did something it makes sense to not let him apply

glass carbon
gaunt flint
#

but if there is missing evidence or any proof then its just unfair

raven mist
#

We are not banning someone unless we are 100% sure

gaunt flint
near halo
raven mist
#

Xa got banned for a very good reason, and if he is being honest he will admit that

gaunt flint
#

and none has been provided. there is no other good servers besides rustoria and its just pissing me off that we cant play on it

near halo
#

I am confused!

gaunt flint
glass carbon
# lunar otter a few hours ago

Can only ask you to be patient, admins deal with a lot of tickets, and they try their best to review every single one as soon as they are able

raven mist
near halo
#

He can he's talking about me

gaunt flint
#

its not fun to play alone. and all other servers are poorly modded

raven mist
#

Unfortunate your friend had to think before doing whatever he did

near halo
#

No worries i got a spoofer see you kids later

gaunt flint
#

rustoria is honestly the only fun modded server. but we dont know what he did

haughty jay
#

long bout to be a movie 🎥 📽️

gaunt flint
#

if there was some proof or evidence of him doing something i would totally understand it

raven mist
#

Aahh there it is 🙂

#

Cya Xa!

near halo
#

bye

gaunt flint
raven mist
#

We do not provide proof for very good reasons.

near halo
glass carbon
gaunt flint
#

I wouldnt play w a cheater.

#

Xa has asked for evidence of him cheating or doing whatever

glass carbon
# gaunt flint wtf

This is what would happen if you were to switch to a different server with this person, after knowing that he was banned for hacking

near halo
#

I'll come clean... I was flying around and shooting through walls with my magnet aimbot beaming kids off their rooftops.. Unban Ples?

lunar otter
gaunt flint
#

but the mod didnt give any info. Not even a description of what he did

raven mist
#

Ofcourse we are not gonna discuss or show our proof

raven mist
#

why would we give away our methods?

gaunt flint
#

not methods.

gaunt flint
#

just a few words like "he has done this and that"

#

or we have seen him do this etc

raven mist
#

Why would we tell him that when he knows exactly what he did?

gaunt flint
#

bruh

haughty jay
#

banning for assoc is pretty dumb ngl

gaunt flint
#

like just say we saw him hacking while raiding or whatever

haughty jay
#

not everyone will admit to their friends they cheat

gaunt flint
#

not fucking say in this second he flicked this and we detected that

raven mist
#

Nope, we will not disclose our info

gaunt flint
#

that just dosnt make sense to me. i understand you dont want to let hackers know what methods you use to detect it. But if someone hasnt been cheating and just wants to know if he got banned for cheating or for chat violation then the mods should say what he has done

#

like just give a few words of info to it

lunar otter
raven mist
#

this ^

gaunt flint
#

but there is no context to what has been detected.

#

if someone is cheating and gets banned he will know it got detected

raven mist
#

We know your friend is 100% rightfully banned, no further discussion. You are not banned so no point discussing this

gaunt flint
#

alrsad

lunar otter
#

As frustrating as it is. They’re probably the most established server owners in rust, they wouldn’t ban someone if they had no proof

glass carbon
#

if it's "banned for hacking" - there's your context

raven mist
gaunt flint
glass carbon
#

there you go

gaunt flint
#

makes sense ig

#

ty for your help

wispy totem
quasi crest
#

type /ticket in-game

near halo
#

What do I do if I just use VPN and I don't have any other numbers and I don't use hacker

toxic shard
#

This means an admin has reviewed your case and decided that your ban was not linked to your vpn

near halo
#

But I did just use VPN, no common network, and no plug-in.

#

And my account has a lot of inventory

#

I've always played at home

hexed nimbus
#

look above the msg

livid tapir
hexed nimbus
#

🤣

lunar otter
#

Is there a way for you to detect god mode cheats cause I’m pretty sure I know someone using it but not sure if it’s worth reporting

glass carbon
#

seems legit

acoustic berry
#

my freind was baned for ban evasion and he dosent cheat is there anyway one of you could script check or sum

#

anymore

nova hare
glass carbon
#

ban evasion doesn't have to do with scripts, it means he was already banned for cheating, on a different account, and now he's trying to bypass that by playing on a second account, so he's banned again

acoustic berry
#

oh

#

could you check him for cheats on this acc

#

he is not cheating anymore

glass carbon
#

he is welcome to make an appeal

#

!appeal

marble mantleBOT
#

Hey, @glass carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

acoustic berry
#

he did and they did nothim

glass carbon
#

when was that?

acoustic berry
#

nun

#

last night

#

and it was denid

glass carbon
#

well as written above in the bot's message, responses to appeals take from 1 to 3 days

acoustic berry
#

oh

wispy totem
#

If it was denied it has been reviewed by the admin team and considered carefully.

glass carbon
#

correct

acoustic berry
#

k

#

so is there a chanse on him getting unbaned

wispy totem
acoustic berry
#

or na

glass carbon
#

that was that chance, he had it, it was reviewed, and promptly denied

acoustic berry
#

so no more chanse

wispy totem
wispy loom
#

Perfect ThumbsUporia

glass carbon
#

afraid not, also, i'd be careful with whom you choose to play with

wispy totem
#

Applied to be a chat mod, figured that would be a good way to start out

median dagger
#

I got banned for hacking in the 3x???????

#

how tf

glass carbon
#

Hey ruby, are you using VPN?

median dagger
#

yes, is tthat not allowed

glass carbon
#

allowed, but it could sometimes lead to a false ban, can you make an appeal?

median dagger
#

yes couldd you give me a link pls

glass carbon
#

if all is well, you'll be unbanned, don't worry

#

sure thing

#

!appeal

marble mantleBOT
#

Hey, @glass carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

median dagger
#

all is well lmao yeah I use nord cause I wanna watch some shows from other countries

glass carbon
#

then sorry about the inconvenience, hope you get a fast reply, good luck

median dagger
#

how long will it take???

glass carbon
#

standard reply times are 1-3 days, but it could also be a lot quicker, hard to say

median dagger
#

1-3 days????????

glass carbon
#

depends on how busy are the admins with other appeals/tickets

median dagger
#

wipe will be pretty much over by tthen and ill probably be raided I have to do upkeep

#

it only takes 2 min to look at my appeal

glass carbon
#

unfortunately yes, 1-3 is the standard, but as I said, it could be sooner

#

every player has their own urgent ticket or appeal, and they're dealt with in the order in which they were submitted, you'll just have to be patient, even though it's frustrating

median dagger
#

alrightt man

timber bridge
#

@marble moss PM me.

neat shale
#

10x is 20 min past wipe time

fallen girder
#

i need some help

shell pawn
tame kindle
#

Where is labs on the long map?

cold coyote
#

randomly generated.

noble turret
#

where do report cheater

shell pawn
#

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

mild wasp
#

help

#

also lost all of this shit

wispy loom
#

It's Steam maintenance day

mild wasp
#

ooooooooooooooooooooooooooo

wispy loom
mild wasp
#

i see ty

lunar otter
#

If I afk for a long time to get shop points will I be disconnected

runic summit
#

my ban appeal was accepted hours ago but im still banned

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i have a ? for an admin?

hexed nimbus
near halo
#

can i dm u it?

hexed nimbus
valid pike
#

Is there any admins avaible for the 5x eu

shell pawn
#

@valid pike whats up

valid pike
#

I have a clip of a guy teaming and with another play not in his group also he is super sus

#

like opens the door and sprays when walking past

hexed nimbus
valid pike
#

i did that already

shell pawn
#

This is the format /ticket add <report details user(s) video link>

valid pike
#

can i not join a voip and show

hexed nimbus
#

Then it will get looked at asap

valid pike
#

the ticket is 110

slow kestrel
#

Is there any admins that could help me to get unban bc a mistakable ban

hexed nimbus
#

It all goes trough that system mate

marble mantleBOT
#

Hey, @slow kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

valid pike
#

i created a ticket

#

will he get spectated as he knows where we are all the time

#

when we are completly stealth he knows where we are

hexed nimbus
#

All I can say is that admins will do what is needed and you will get a reply on your ticket

valid pike
#

okay thank you

hexed nimbus
valid pike
#

cheers how do i add to the ticket with the clip links

hexed nimbus
#

Make a new ticket refer to prev ticket number and put the link to the clip in the message.

#

You can upload it to any platform that provides links to the clips and then just pate that link in the message itself

valid pike
#

added the clips now

hexed nimbus
valid pike
#

also is teaming a rule

hexed nimbus
#

./rules ingame will show you team limits aswell

slow kestrel
#

got ban bc my brother played with a hacker 1 time and didn’t even know he was hacking till he turn on his jack and killed a full 8 man with 1 clip and I didn’t even have my pc when they got ban big tuff moments

hexed nimbus
slow kestrel
#

Thanks papi

hexed nimbus
#

Your welcome. Good luck

slow kestrel
#

Thank u thank u

fluid patrol
#

One message removed from a suspended account.

shell pawn
#

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

lost otter
#

Hola gents, could I get some help on a rustoria server?

shell pawn
#

whats up

lost otter
#

Just got banned for exceed a group of 3... but we only had two team members and recently added a third.

shell pawn
lost otter
#

got it

harsh zephyr
#

is there an adman on

shell pawn
near halo
#

is the 2x pure vanilla or modded

shell pawn
#

modded

near halo
#

and op crate spawns

shell pawn
#

yes

#

no tps to outpost

near halo
#

thats fine

earnest jewel
#

!ticket

marble mantleBOT
#

Hey, @earnest jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

earnest jewel
#

/ticket

marble mantleBOT
#

Hey, @earnest jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

earnest jewel
#

!appeal

marble mantleBOT
#

Hey, @earnest jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

limpid cloak
#

yo how do I receive my donator rank, my main discord account was closed and I'm currently only using this one.

shell pawn
limpid cloak
#

I don't wish to speak right now

shell pawn
#

so do you want this new dc to be linked?

limpid cloak
#

yes

shell pawn
#

can i get your steam id

meager osprey
#

So when I try to join a rustoria server It says (Autheciton times out. 1/2)

#

timed*

#

What should I do?

limpid cloak
#

should I put it here or via DM
@shell pawn

shell pawn
#

dm

limpid cloak
#

done

shell pawn
#

ok I have put a unlink request in for you @limpid cloak

limpid cloak
#

so what should I do by now

earnest jewel
#

can i talk to admin

#

pls

shell pawn
hexed talon
#

rock/man is hard cheating on 10xnobps US

shell pawn
#

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

hexed talon
#

i did

limpid cloak
#

@shell pawn so what do I do now

shell pawn
#

Wait for someone to contact you

dense gull
#

@shell pawn

shell pawn
#

yes?

dense gull
#

Do you know where I would be responded to for a chat mod application?

#

I sumbit it but im not sure wether I will be dmed or on the site

shell pawn
#

you will get a pm in dc about it

dense gull
#

Alr ty very much do you know how long it will usually take??

drowsy scarab
#

/ticket

marble mantleBOT
#

Hey, @drowsy scarab

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

@dense gull no sorry

nocturne heron
#

is there anyway to find out why i was muted?

shell pawn
runic summit
#

!banappeal

marble mantleBOT
#

Hey, @runic summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

runic summit
#

i got banned for teaming when i obviously wasnt even close to teaming now im supposed to not be able to play on my servers until it lifts?

shell pawn
hushed locust
#

is griefing allowed?

#

on the 5x solo duo trio

potent bison
#

@sterile moat kick me out the vc for no reason

stark furnace
#

server crash?

split kestrel
mossy grove
#

cheater in rustoria US mondays hard cheating i have proof

marble mantleBOT
#

Hey, @mossy grove

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy totem
mossy grove
#

how i make a ticket

wispy totem
#

/ticket 😄

marble mantleBOT
#

Hey, @wispy totem

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hushed locust
#

i just got outter tc griefed. they placed a bunch of tcs and now are just doorcamping me is there anythign i can do

mossy grove
#

i have hard proof he is flying aswell

near halo
slow kestrel
#

How would yk if u get un ban or not

undone parrot
#

can anyone help me with my current ban situation

near halo
#

No, appeal and wait as i told you in general.

undone parrot
#

ok thank you

minor cove
#

theres a cheater

#

US main his flyin everywhere

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
dull marsh
#

!appeal

marble mantleBOT
#

Hey, @dull marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

indigo flume
#

/ticket

marble mantleBOT
#

Hey, @indigo flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

bronze viper
#

/ticket

marble mantleBOT
#

Hey, @bronze viper

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

chrome mulch
#

/ticket

marble mantleBOT
#

Hey, @chrome mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

chrome sluice
#

Will US 3x No BP wipe again on this Friday or just Thursday's force wipe?

soft nova
#

!appeal

marble mantleBOT
#

Hey, @soft nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

soft nova
#

I was randomly banned for ban evasion when i dont have a single banned account on rustoria nor game banned account at all

shell pawn
sterile mason
#

I need support from an admin

shell pawn
sterile mason
#

@near halo

grim cedar
#

@fossil igloo pinged

pseudo steppe
#

how do u check if vip is active? i got it donated but want to make sure i got it

#

ah found it, bit tricky to find tho

gray fern
#

eu main when wipe ?

quasi crest
marble mantleBOT
#

Hey, @gray fern

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.

gray fern
#

thanks

ruby rain
#

need assistance. was told to come here by mumu

raven bison
lilac nova
near halo
marble mantleBOT
#

您好, @glass carbon

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

glass carbon
#

!appealcn

near halo
#

what is this ban

hexed nimbus
near halo
#

But I've been playing one number all the time, there's no other number

boreal gazelle
hexed nimbus
glass carbon
#

I see that you already made an appeal 3-4 days ago @near halo

near halo
#

I said above but it was dismissed and now I appeal again

glass carbon
#

if it's denied, then that decision is final, it means it was reviewed and your ban was not related to you using VPN

#

as you claimed

near halo
#

But I did just use vpn and only play one number

raven bison
calm sierra
#

!ticket

marble mantleBOT
#

Hey, @calm sierra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

I used a friend's account after being banned, but I was still banned

calm sierra
#

!appeal

marble mantleBOT
#

Hey, @calm sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

glass carbon
#

that would indeed be what is considered ban evasion

near halo
#

Could it be because I'm on my friend's account since I got banned, I fired my above

glass carbon
#

You said that your appeal was dismissed, do you mean that it was denied? or that you cancelled that appeal and made a new one?

near halo
#

was rejected

cold coyote
glass carbon
# near halo was rejected

Then I'm sorry to say, but you can't make another appeal, you only get one chance at that, if it's denied then it was very thoroughly reviewed and deemed that your ban is justified

orchid rampart
#

!appeal

marble mantleBOT
#

Hey, @orchid rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

I've been playing with my main account, but after being banned, I tried using my friend's account to see if I could play

glass carbon
#

What was the reason for your first ban?

#

on your main account, I mean

near halo
#

this

glass carbon
#

This means that you were banned even before getting your "main account" banned, on a different account

boreal gazelle
glass carbon
#

You need to find a different server to play on, unfortunately, best of luck!

boreal gazelle
near halo
#

But I really didn't play with another account when I was banned for the first time. Isn't this a misjudgment?

boreal gazelle
wispy totem
near halo
#

But that was after a miscarriage of justice ban

#

So is it not possible to lift the ban now?

wispy loom
calm sierra
#

/ticket

marble mantleBOT
#

Hey, @calm sierra

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

boreal gazelle
wispy loom
boreal gazelle
#

He said that the ban had been denied

#

Appeal*

calm sierra
#

me too

#

how does that happen

wispy loom
#

His ban appeal is open

calm sierra
#

mine are not

boreal gazelle
#

Oh then i must had misunderstood my bad

wispy loom
marble mantleBOT
calm sierra
#

wait a min

near halo
#

So can you guys help me out with this?

glass carbon
near halo
#

I really like this server, I have a lot of inventory, so I won't use another account

calm sierra
#

@wispy loom

#

can u cheack that for me? thanks

lilac nova
glass carbon
calm sierra
#

but,all my friends who were playing with me are unbanned

near halo
calm sierra
#

excite me

glass carbon
lilac nova
near halo
#

OK

mystic trench
#

hello, I was banned for playing with a cheater, we were at a party with neighbors, I would like to know who was banned with the reason for cheating?

hexed nimbus
glass carbon
#

another way would be to have your teammates stream the message they get when they try to connect to the server, the one cheating will have the message "banned for hacking"

mild jackal
#

!appeal

marble mantleBOT
#

Hey, @mild jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gloomy steeple
#

<@&274971100184576010> I lost loot after the restart of us mondays

glass carbon
gloomy steeple
#

i lost a frikin tier 2 i crafted

#

and didnt even get the scrap back

#

what was the restart for?

glass carbon
#

Happened to all of us... indeed a problem with rust, that the crafting just vanishes when server restarts or goes down

#

not much to be done about it

toxic shard
gloomy steeple
#

its not there

#

nothings here

near halo
#

Will more US long vips be available anytime soon?

glass carbon
#

just gotta keep refreshing, best of luck!

near halo
#

That's no good, thanks though

tulip rain
#

#freeupskiderino

#

my g is false banned

glass carbon
tulip rain
#

yes

#

he got promised an unban

#

2 years ago and still not unbanned

glass carbon
#

Hmm, wait for an admin or for Luke to reply on this one

tulip rain
#

i think Luke is the problem here cuz he aint saying why he is not getting unbanned

#

<@&274971100184576010>

misty scroll
#

😳

quaint patrol
#

Feel free to report him to a staff manager

tulip rain
#

😂

near halo
#

much sense make yes!

tulip rain
#

instead of trying to fix anything you just do nothing?

real wolf
#

Is that the end of your conversation or is there more? 🙂

tulip rain
#

my question is why is he not getting unbanned

near halo
#

he was asking are you gonna do anything about it or not

tulip rain
#

hello?

misty scroll
real wolf
near halo
#

Thank you for clarifying, but can you answer!

tulip rain
real wolf
#

Cause you have cut the SS off at the bottom

balmy cypress
tulip rain
#

oh i thought you banned him for suspecting cheats and thats why you offered the deal of unbanning him if he doesnt get game banned

near halo
#

@balmy cypress C?

spare widget
near halo
#

@balmy cypress C?

#

C if these nuts fit in your mouthKEKWPoint

near halo
#

🇨

quaint patrol
hexed nimbus
near halo
#

Jaakoppi i need support

quaint patrol
#

With?

near halo
#

What should i do when i got falsely game banned, it doesn't say it on my profile but when i try to join a server it says game banned

spare widget
near halo
#

not rustoria banned

#

''game banned''

spare widget
#

Hmmm you were gamebanned?

misty scroll
spare widget
misty scroll
#

This one?

near halo
#

yes

#

i got a reply from a bot just saying something can't get unbanned

shell gale
#

i have made a clan. i have made a rule in the discord stating

#

hm? message got deleted

boreal gazelle
#

What was the message about?

shell gale
#

The rule saying no vac bans or game bans

#

Will that protect us from playing with a cheater, we stated no cheaters.

#

Say one person is secretly cheating

#

Will we be okay then?

#

Cause I almost got banned on here for being a neighbour with a cheater so I want to make sure we are okay

wispy loom
#

If you are concerned of a player cheating, please make a ticket and refrain from associating/playing with them

shell gale
#

Yeah what im rying to say is if someone is cheating in our clan , and we didnt know about it, and they get banned and we do along with them, what can we do

#

Cause that doesnt seem fair if we are banned. We would obviously kick and report them if we knew

wispy loom
#

Chances are high you will be banned for association as you profited from the hacker

eternal aurora
shell gale
#

(If we knew, I would be here reporting them)

#

I guess I could ask them to screen share and go on ukn

wispy loom
shell gale
#

Okay, thanks dude

#

I will be testing all new members, on ukn screenshare / recoil check and ina 1v1

#

If we suspect anything, I will remove them and report them to you guys

wispy loom
#

There would never be an option for you to give back to the community to not get banned though

shell gale
#

My anxiety is going through the roof lmao I just dont want to be involved with cheaters again, it scared me last time

#

Well thanks guys, I may play on a community server for the first wipe we play together

#

Just to make sure

copper grail
#

/ticket in game

marble mantleBOT
#

Hey, @copper grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

copper grail
#

!appeal

marble mantleBOT
#

Hey, @copper grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

carmine grove
#

V 2x crashed

frosty birch
#

Hay

#

I have one question I don’t have mir card can i buy vip Withe another card ?

neat pumice
glass carbon
near halo
#

oh my fault

coral bronze
#

Hello. I was joining the Rustoria.co - US Mondays server, but once I spawned in I got instantly kicked and it said I was banned for hacking, allthough I've never used any hacks in Rust.

coral bronze
#

No. The only thing I can imagine that could have caused this, is that I was scanning my computer for Viruses.

glass carbon
#

if you try to reconnect you get the same message?

coral bronze
#

yes, it just says Disconnected:Hacking