#support
1 messages · Page 1634 of 1
Hey, link your discord here https://rustoria.link/
Why can I not get anyone to help me with an cheater?
I thought Rustoria servers are good at this
this is the first time you're typing in support tho?
anyway, to report a cheater use the ingame command "/ticket add <message>"
include his name\steamid64 and any evidence you may have
I did.
give it time admins are always busy
awesome, thank you very much for that, the tickets are dealt with in the order they're submitted, so you have to be patient and an admin will deal with it as soon as one is available
sick, gonna enjoy my esp neighbour now
make sure to F7 too
He was like 12, he should not even be allowed to have steam account, well ill wait thanks.,
Hes cheating badly ruining my experience, well, was good wipe im out
That is your choice, but that means the cheater wins, doesn't it? in your place I wouldn't allow someone cheating to ruin your experience, best thing to do probably is to take a break and wait till it's sorted
Well, all he wins is my guns that I worked hard for
How can this happen for sitting in base AFK
EAC: EAsy anti cheat
It can be for many things, but the most common one is your internet connection causing issues with EAC
Are the maps in #806930766729969785 for this force or previous?
If for previous, when do the maps for next one come out
previous, the new ones get posted a few days before force
👍
When will the ban be lifted
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Appealed, no reply yet
It can take up to 3 days for your appeal to be looked into

¯\_(ツ)_/¯
did x3 wipe yeT?
It just wiped
any admins online? we got speed hackers on us main
Please submit a ticket by using /ticket in-game
Your ticket was submitted 30 mins ago, please be patient as every ticket is looked into as soon as humanly possible
monday will still be wiping today regardless of the force wipe on thursday right?
I've been waiting for 3 days and there's nothing
Yes
bingo
ticket?
appeal
Steam ID please
I was banned from your project in July because I met a cheater and didn't know that he was playing with a cheat
As I understand it, I was banned from the hard drive
I've made the banning admin aware. Please be patient
Okay, thanks
?appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i had to f7 yall took too long
, F ping
!report please don't call out rulebreakers in chat
Hey, @balmy radish
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It is not an EAC or FacePunch ban. Have a great day tho
can someone lift my rustoria server bans from like a year ago for "bug abusing" .... it was literally me squishing people with scrap heli which isnt even a bug its a game mechanic
!appeal
Hey, @glass carbon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
And where will the answer come to me?
Seeing as you're verified in discord, a bot should DM you an answer. But you can also see it on the same page you appealed on.
thanks
Um, i just tried to connect to the EU 3x No BP and it immediately kicked me and said hacking. I have over 5k hours and am pretty shit at the game, so this makes no sense?
Hey, are you using VPN?
no.
I have one, but the program isn't even open, much less connected. I don't use it for Rust.
This could be due to various reasons, but you need to make an appeal for it to get sorted i'm afraid
https://bans.rustoria.co/
wtf. I dont even see HOW it could have happened. I'm 100% positive noone has ever got into a fight with me and thought I was sus. lmfao
It not always means that you're hacking, is what I was trying to say, it could be an auto-ban by mistake
i tried to appeal and it says YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
wouldn't worry about it ahead of time, make an appeal and if all is well you'll get unbanned
yup, try again in 10 minutes or so, if it still doesn't work then - come here again
@queen lotus all good now?
If I buy vip do I get it instantly or is there a delay
if there is online admin ingame i need him to check 2 hackers, cuz they know where im moving inside my base and shooting on the walls with AK's..
i love rustoria
there's that and that, wait 15 minutes if you don't get it then, make a ticket in #payment-support
So the way to get an admin to do that is to submit a ticket by typing in-game "/ticket add <message>"
they deal with other tickets too, in the order they're submitted, so the sooner you do it the sooner it will be handled
nope, still says teh same
Hmm, and you still can't connect?
and get the same message?
curiouser and curiouser, you gotta wait for an admin to respond on this one
try joining #368790610783764480
Maybe it will be noticed quicker
Can you try to join again?
@balmy cypress can i speak to you by dm please?
dear administrator, on your server 2x vanilla is killed in the dark without light and more than once. Nickname Nocturnal
Hey, @fickle steeple
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
How much more should I expect approximately?
Not following on your case, whats the issue?
.
i did it.
Much appreciated, all that's left is to wait for an admin to review it, they handle in-game tickets as soon as possible
Sorry to interrupt, but how much more approximately should I expect?
Don't have the exact time but you should be able to get an answer soon.
I'm just from Russia, we have a different time zone with you
How do i appeal
right here https://bans.rustoria.co/
thx brother
Is Luke dowding the person I pay when I purchase a rank?
Luke is the moneyman indeed
hello
2 of the guys that i killed on cargo, their weapons dropped on top of cargo and i can't get them without getting flykicked?
any way i can get up there without or get the guns back?
a lot of bugs with cargo this force, not a server side issue but a general rust issue. About your question, admins do not interfere with gameplay, but I would suggest placing ladders, if that's a valid option (you can place ladders almost anywhere on cargo)
@somber yoke how long ago did you get banned?
can't atm, maybe a different chat mod or admin are available, you can wait in "Waiting for support"
i am
someone else was having a similar issue recently
says i played with hacker?
ive never played with a hacker and my appeal says im fine so idk :/ i just bought vip also
oh, that would be an association ban, and you do need to appeal. If this was recent, wait around 10 minutes and try again
did you invite someone to team or enter a code on someone elses base recently?
if it was i have no idea who it was because i havnet played since april really
Whats your steamid? @somber yoke
ive never been disconnected from a server or had a teammate banned unless it was after i was off the server like i idk
You should be good to join again 
Where admin?
is the 3x no bps have loot+ or no
When will my appeal be processed? can you help me
@lilac nova where admin?
!appeal
Hey, @barren bloom
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
When will my appeal be processed? can you help me rush

Hello hope you are well enough have you put a ban appeal in already?
The 4th day has already begun as I am waiting
Declined
That is sad news sorry to hear that but there is not much I can do to help you sorry.
You say its been 4 days can you send me your steam ID I can maybe see that it is in for you.
Permanent for playing with hacker on first offense… teammates got 7 day and 14 day ban..
Not to worry I have asked to check its in for you I just am waiting for some feedback
Sorry to hear that each case is looked at on its own merit. I don't have the information to help you sorry.
I just have almost 11 o'clock at night, I do not know whether to wait for me or go to sleep
Get some sleep if I get it here soon I will try and remember to DM you the answer
@balmy cypress I'm here when you're free to talk
Just in case you need any information about my innocence
It will be the reviewing admin that would need it they will contact you if they need too.
okay,thanks,I hope there will be good news waiting for me when I wake up
Does eu 10x wipe Tuesday 5pm CET or Thursday cuz of forcewipe and does it map wipe?
both, and yes
Alr thx, will the map be announced before the wipe?
no, that's only for long servers
!VIP
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Hello Young, Please contact @west osprey regarding this.
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
can someone unban me? i dont hack
Heyo, did you make an appeal?
where do i make one?
thanks!
good luck
I have an audio bug and have to reset my game will I have to wait in the q?
Indeed
ok
https://donate.rustoria.co/ just gonna put this here
don't mind me
@spring mirage don't post steamid's\names of suspected rulebreakers, as they potentially could be monitoring support channels and toggling off
instead, use our ticket system ingame
how do i use it?
by typing "/ticket add <message>"
ok ty
anytime
i boight vip and wated the time to get it what is the comm do apply it
how long ago did you get it?
then you need to make a ticket in #payment-support to get that sorted, sorry for the inconvenience
how do i answer a ticket?
you cant sorry
yo i cant buy mini in 2x Eu
@wispy loom
Outpost bug not received
2x Vanilla EU,
Apologies for the inconvenience, we are looking into this
ty
/ticket
Hey, @strong schooner
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i need help, i got kicked from mondays US and now i cant connect, and theres no reason ingame status server
<@&274971100184576010>
I have the same error
Not seeing any global issues, see if you can try to connect again using the IP in console
connect mon.rustoria.us:28015
I can't connect
i did that million times
What does it say in console when you try to connect?
i got kicked 10mins ago
that @wispy loom https://gyazo.com/01f1e7bdfd27fa6dd47a7652a25827ee
I have the same as you
See if you can try to restart your game
I restart the game because i have the same problem
did i get perm banded if it says banded play else where
Not seeing anything on our side that would cause that
Very likely yes, you can appeal at https://bans.rustoria.co
thank you
i already restarted the pc
does not works....
any other admin?? with more experience?? <@&274971100184576010>
If you can’t connect still I suggest verifying your game files
how do i open a ticket
!ticket
Hey, @acoustic cliff
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
does nitro boosting give you any donator benefits?
!boost
Hey, @unkempt imp
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
!TICKET
Hey, @hollow zodiac
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
EU medium is lagging
i have a year old ban will i get banned
i still cant join any rsutoria server, only some moddeds
i uninstalled an installed again the game, i verified and restart the pc
and still cant join US mondays
idk if that could be solve restarting the server maybe ?
<@&274971100184576010>
Any way to know how many VIPs still in stock for a certain server? :3
Or is it a marketing strategy not to show
Hacker in EU Main named Really?
Hey, @sharp pilot
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im waiting in support for help
/ticket
Hey, @light tulip
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
us main has another hacking head shooting us from the sky nobody has died yet but his id tag is 96458271
!ticket
Hey, @novel dragon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i did that first
!ticket
Hey, @upper blade
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I got a 1 hr ban on rustoria zeus 5x for saying gag in chat, I waited the one hour and it says "Disconnected : You are banned from this server | (1h chat violation)"
why cant I connect after the time?
What is your steamID?
Where do I find this?
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561198401775455
Wait 10 mins, and you should be good
does it say why I'm not unbanned yet? I waited the 1h
It can take a little bit to sync up with the site
oh alr
It is showing as unbanned though
wait question, if I changed my name during this period will I still be banned or does the unban work
The name is not associated with your ban you are ok
ok ty (=
I suggest refraining from slurs and racism, to avoid bans in the future 
sorry if this is missuse but I said gag, And I think the automod thought I tried to bypass the chat or smt. or maybe I misstyped it
You said a slur.
I see all my guy
Just refrain from that in the future, and you will be okay
alr, then I misstyped it and thats 100% my fault. will doublecheck if im saying something close to a slur or thinking of directly saying one 
All good.
Good day, my friend is being banned because of "Ban evasion". Is it possible to somehow get an amnesty if he was banned a very long time ago and wants to play on your servers again?
Hey, @slate lava
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thx dude
I am not Empress but I might be able to help?
Yes, i found a cheater, and i want to report him
He tripled me and my friend instantly with tommy
i got a video of it
You can report all cheaters with our ticket system using /ticket add <report details and url to video> Our admins actively go through tickets that way. Just upload the video online for us using youtube, streamable or something similar. 🙂
Awesome our admins will look into it asap, you will not receive a response until the ticket has been investigated, in the meantime refrain from calling the cheater out. 🙂
Hello, I would like to speak with an Administrator if possible. I'm the Division Leader for Rust @ Icefuse Networks and am reaching out to get some information on a potential staff member.
Your best bet would be to contact @balmy cypress or @real wolf
Thanks
Unfortunately it seems none of them are accepting DM's at the time.
Forward me the information and I will pass it on, they are not available right away anyways 🙂
how do i get the twitch kit, its not working?
Did you appeal?
No, but does Play Elsewhere mean perm?
Not all the time, but most of the time... yes.
You will need to appeal
Otherwise it is perm
Yours specifically
Im not cheating lmfao
The ban reason you are stating does not state that.
But why does it carry on ever singe rustoria server annoying asf
Our bans are community wide.
how do i get the twitch kit, its not working
when does the us 10x no bps US wipe
hey admins
there is a bunch of cheaters raided us and 5 other ppl wondering if you guys can help
what server
Hey, @formal marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @formal marlin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@west osprey Hello I was told to contact you
Are any admins able to tell me why I got banned?
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
<@&274971100184576010>
<@&274980199668645888>
Please do not tag staff unnecessarily.
Sorry
What’s up
If you look on your ban screen it will give you the reason.
I’m just tryna get a response
For?
It just says play elsewhere
Well then there’s your answer

"Play Elsewhere" typically means that you have been extremely toxic beyond what we allow here at Rustoria however it can be for a variety for reasons. I suggest you make a ban appeal if you believe that it was unreasonable. -> https://bans.rustoria.co
If my appeal is denied I’m banned for good?
That’s crazy who would of thought..
hello i just bought vip on rkn and i also restarted my game and i stil do not have vip
could someone help me on this?
!vi[
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Try to reload once more if that does not work contact #payment-support
They will get you sorted.
can i please dm a admin
@ashen steppe DM me or join the waiting for support and we can talk
excuse me man i need more help i got more information
i see u sitting in that call
😹
fix the stashes!
hey admimns
im still not banned yet @fickle badger whats going on
pushing P
they need to give you more admin perms to ban! this is outrageous!!
¯_(ツ)_/¯
how to i see my tickets in f1?
Hey, @ashen steppe
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
or its /ticket list
maybe i should be a admin, i would really help the community
@formal marlin did u do it
do what?
type in chat /ticket list
yeah
or /ticket view, then click f1 and it should pop up in f1
but it says someone said something back but it wont show it in f1
type it again and wait 10 seconds before you click f1 again
best cheat @fickle badger
/ticket
Hey, @outer patrol
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @outer patrol
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @outer patrol
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket https://imgur.com/a/Xjk5QjF
I don't know what the reason is
Hey, @outer patrol
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@outer patrol Hello, do you speak English?
you need to appeal at https://bans.rustoria.co/ if you believe this to be a mistake
Ban evasion means that your other account was banned for cheating, and now you're back on a different account to try and "evade" the first ban
Do kit cooldowns reset on wipe?
The door on large rig to the recycler doesnt work
Game bug
<@&274971100184576010> yo could we put up a poll or something to increase team size on 10x US because we cant fit all our friends and server would be way more popular
You should make a suggestion about this in #feedback-suggestions
I have a hacker on rustoria monday
Please use our in-game ticket system to report rulebreakers by typing /ticket in global chat
can i get a admin
please join waiting for support
I need admin?
Feel free to dm me
Why is cargo so buggy on rustoria eu long? i got killed by some laggy shit in front of the ship
general rust issue, not specific to eu long
ohh, ok. my bad, thanks for the fast respond!
probably too late at this point, but can I ask you to F7 bug report that? cargo has just been a nightmare for a lot of people this forcewipe
guess so, but yep its too late already
or wait i could
pretty annoying but luckily its late into wipe, so i could afford another mini to restore my goodies^^ npc's inside containers are what makes it even worse tbh
not even only on cargo, traintunnel npc been doing some weird spinbotting and teleporting as well this force
noice
no shot, did eu long crash?
still down?
guess im dead on oil anyways 😄
Hello, I was banned for playing with a cheater, we recruited random teammates and did not check for cheats, what should I do in this situation? my steam id 76561199071666462
Hello, in this case you need to make an appeal at https://bans.rustoria.co/
if you're Russian and need help translating you can DM me
@balmy cypress you're saying you want to speak to frays in a call but you ain't adding him on discord to organize a time to speak to each other.
He is more than welcome to Tag Luke here and sort a time.
!steamid
Hey, @glass carbon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
how do i report a player thats aimbotting
type /ticket in-game
thanks ❤️
Who can I write to besides him?
Is there anything you can do with me already? I've been waiting for 4 days already
Her* and no you need to contact her to discuss your ban
Her, and unfortunately you can contact Lorie your banning admin.
Well, I wrote to him or her about 4 hours ago, they didn't answer me
She's most likely busy, just be patient please
Any way i can do an actual proper appeal against my ban? the first 1 i put in ( a few months ago) was rushed and just shit in general.
been 777 days since my GB
You only get one chance for an appeal, if it's denied i'm afraid that is that, but you're welcome to wait in this channel for an admin to take a look into that for you
post your steamid64 if that's something you're comfortable with
!steamid
Hey, @glass carbon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Yeah i dont mind that at all.
My Gb'd acc, 76561198009236341
My current acc 76561199020333595
idk, i kinda rushed my appeal back then when i was at work on break xd. prob should've waited untill i got home
Hello, we got banned for association (since then the appeal has been accepted and we're unbanned), and we would like to know who of us was cheating, so that we know not to play with that person anymore
my steamID is (76561199071666462)
im afraid we do not disclose any info about bans
how do i auth
!verify
Hey, @sterile scroll
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
( click the blue link above ) first do this link all you wanne link NOTE twitch and YT dont work and then after that do /auth in gamechat
when is wipe
forced wipe will be this Thursday all our scheduled wipes you can find here #oldserverinfo
How do i open a ticket to report a cheater?
5 manning in trio 5x US as i thought
Hey, you type "/ticket add <message>" in-game
thank you!
Please make a ticket in-game
Why i have high ping on EU Medium, my ping is 1400, but my internet is just fine.
Its being looked into @pine hedge
Hi, how to report a cheater?
@west osprey Hello, I'm about my ban
i have this problem since yesterday, at first i was thinking that is my internet connection problem but it's not. i contacted my ISP they said it is fine, so the problem is from the server.
type ingame /ticket
There's a cheater on 10X No BPs EU
Hi, you do it ingame by using the command "/ticket add <message>"
Contact @wispy loom and he will look into it with you
Done
Will you restart rustoria 10x no bps eu its realy laggy
he's offline
@west osprey Please answer me I am very tired of waiting
For everyone
Thanks, much appreciated
Just send him a dm, he will get back to you asap
an admin when look into it ASAP
We're looking into it, restart wont help
wassup
join "waiting for support" vc
Okey
Heyo, you need to make an appeal to get unbanned, eac bans can be for various reasons
not only cheating
What I meant to say, is that this could possibly be a false auto-ban, still need to make an appeal though
I've sent the link, just above
To Appeal an EAC/Game ban, please use https://www.easy.ac/en-us/support/game/contact/appeal/
Oh, you got a gameban?
To appeal a rustoria ban, please use the link Lilico sent above
what are all the big explosions near dome?
a raid mostlikely
i does not sound near rocket or c4
on the long vanilla server maps i dont see a bandit camp, where do we buy helis from?
From outpost
On what server?
eu 10x no bps
ta
Might be the crude oil barrels
ok
How do you guys deal with hacking bans, as in what measures do you take to ensure someone is cheating
That information is not shared with players
Ok then what is considered hacking
Using hacks
do you have a specific question in mind?
if you were banned and believe this to be a mistake, you are more than welcome to make an appeal
if this is the case, i'm happy to help with that
Yeah I got banned and my appeal got declined within a day and I never have hacked in my life on this game
how do i report a player on a server for cheats?
make a /tiket
Hey, you do that in-game by typing "/ticket add <message>"
i did, it was the most blatant ive ever seen and nothing happened and now hes raided me
I'm afraid if your appeal got denied, then it has been reviewed thoroughly and decided that you're not welcome to play on Rustoria servers
you only get one chance at an appeal
Sorry to hear that, when did you submit your ticket?
Thats retarded
a few hours ago
Please prove to me that I was cheating in that case
thats just unfair for users who have been falsely banned
if someone obviously did something it makes sense to not let him apply
Users that are falsely banned can submit an appeal, and if it is indeed false then they get immediately unbanned
but if there is missing evidence or any proof then its just unfair
We are not banning someone unless we are 100% sure
Makes 0 sense
then why is xa still banned. we have asked for evidence
So you are 100% sure i was hacking on your server how can you determine that?
Xa got banned for a very good reason, and if he is being honest he will admit that
and none has been provided. there is no other good servers besides rustoria and its just pissing me off that we cant play on it
I am confused!
he is honest. we thought the reason could be a old csgo hvh exploit but a diff mod told us that you cant get banned for that
Can only ask you to be patient, admins deal with a lot of tickets, and they try their best to review every single one as soon as they are able
You are not banned, not sure why you cant play rustoria?
He can he's talking about me
i want to play with my banned friend
its not fun to play alone. and all other servers are poorly modded
Unfortunate your friend had to think before doing whatever he did
No worries i got a spoofer see you kids later
rustoria is honestly the only fun modded server. but we dont know what he did
long bout to be a movie 🎥 📽️
if there was some proof or evidence of him doing something i would totally understand it
bye

We do not provide proof for very good reasons.
Be careful who you play with, i'm sure you wouldn't want to be associated with a cheater and even get banned for it as a result
wtf
I wouldnt play w a cheater.
Xa has asked for evidence of him cheating or doing whatever
This is what would happen if you were to switch to a different server with this person, after knowing that he was banned for hacking
I'll come clean... I was flying around and shooting through walls with my magnet aimbot beaming kids off their rooftops.. Unban Ples?
Only issue is now he’s raided me and all my stuff is gone and there was nothing I could do about it. And he’s still on
but the mod didnt give any info. Not even a description of what he did
Ofcourse we are not gonna discuss or show our proof
but he isnt hacking
not methods.
I mean homie just said lol
Why would we tell him that when he knows exactly what he did?
bruh
banning for assoc is pretty dumb ngl
like just say we saw him hacking while raiding or whatever
not everyone will admit to their friends they cheat
not fucking say in this second he flicked this and we detected that
Nope, we will not disclose our info
that just dosnt make sense to me. i understand you dont want to let hackers know what methods you use to detect it. But if someone hasnt been cheating and just wants to know if he got banned for cheating or for chat violation then the mods should say what he has done
like just give a few words of info to it
If they say how they know he is cheating. Then that gives people more info on what flags them up. Making it easier to avoid being detected
this ^
but there is no context to what has been detected.
if someone is cheating and gets banned he will know it got detected
We know your friend is 100% rightfully banned, no further discussion. You are not banned so no point discussing this
As frustrating as it is. They’re probably the most established server owners in rust, they wouldn’t ban someone if they had no proof
ask him to log into the server and stream the message that he gets when he is denied access
if it's "banned for hacking" - there's your context
Correct, we will never ban on suspiciouns
banned for hacking
there you go
lmfaooo
type /ticket in-game
What do I do if I just use VPN and I don't have any other numbers and I don't use hacker
This means an admin has reviewed your case and decided that your ban was not linked to your vpn
But I did just use VPN, no common network, and no plug-in.
And my account has a lot of inventory
I've always played at home
look above the msg
yup my fault on my phone
🤣
Is there a way for you to detect god mode cheats cause I’m pretty sure I know someone using it but not sure if it’s worth reporting
seems legit
my freind was baned for ban evasion and he dosent cheat is there anyway one of you could script check or sum
anymore
In a rare case a script check will be done if there's a valid reason for it
ban evasion doesn't have to do with scripts, it means he was already banned for cheating, on a different account, and now he's trying to bypass that by playing on a second account, so he's banned again
Hey, @glass carbon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
he did and they did nothim
when was that?
well as written above in the bot's message, responses to appeals take from 1 to 3 days
oh
If it was denied it has been reviewed by the admin team and considered carefully.
correct
Sorry for popping that in lol, one day I want to be an admin or mod here
or na
that was that chance, he had it, it was reviewed, and promptly denied
Applications are open 🙂
#staff-applications
so no more chanse
Already filled it out, waiting for a response : )
Perfect 
afraid not, also, i'd be careful with whom you choose to play with
Applied to be a chat mod, figured that would be a good way to start out
Hey ruby, are you using VPN?
yes, is tthat not allowed
allowed, but it could sometimes lead to a false ban, can you make an appeal?
yes couldd you give me a link pls
Hey, @glass carbon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
all is well lmao yeah I use nord cause I wanna watch some shows from other countries
then sorry about the inconvenience, hope you get a fast reply, good luck
how long will it take???
standard reply times are 1-3 days, but it could also be a lot quicker, hard to say
1-3 days????????
depends on how busy are the admins with other appeals/tickets
wipe will be pretty much over by tthen and ill probably be raided I have to do upkeep
it only takes 2 min to look at my appeal
unfortunately yes, 1-3 is the standard, but as I said, it could be sooner
every player has their own urgent ticket or appeal, and they're dealt with in the order in which they were submitted, you'll just have to be patient, even though it's frustrating
alrightt man
@marble moss PM me.
10x is 20 min past wipe time
i need some help
Where is labs on the long map?
randomly generated.
where do report cheater
Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>
It's Steam maintenance day
ooooooooooooooooooooooooooo
Looks like services are down atm
https://steamstat.us/
i see ty
If I afk for a long time to get shop points will I be disconnected
my ban appeal was accepted hours ago but im still banned
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i have a ? for an admin?
hi there how can i help you today ?
can i dm u it?
sure
Is there any admins avaible for the 5x eu
@valid pike whats up
I have a clip of a guy teaming and with another play not in his group also he is super sus
like opens the door and sprays when walking past
See eu modded message I replied to you allready
i did that already
This is the format /ticket add <report details user(s) video link>
can i not join a voip and show
Then it will get looked at asap
the ticket is 110
Is there any admins that could help me to get unban bc a mistakable ban
It all goes trough that system mate
!appeal tripppy
Hey, @slow kestrel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i created a ticket
will he get spectated as he knows where we are all the time
when we are completly stealth he knows where we are
All I can say is that admins will do what is needed and you will get a reply on your ticket
okay thank you
You are most welcome and please do not call them out
cheers how do i add to the ticket with the clip links
Make a new ticket refer to prev ticket number and put the link to the clip in the message.
You can upload it to any platform that provides links to the clips and then just pate that link in the message itself
added the clips now
Awsome Thanx for the report
also is teaming a rule
./rules ingame will show you team limits aswell
got ban bc my brother played with a hacker 1 time and didn’t even know he was hacking till he turn on his jack and killed a full 8 man with 1 clip and I didn’t even have my pc when they got ban big tuff moments
You need to make a appeal as I send you above #support message
Thanks papi
Your welcome. Good luck
Thank u thank u
One message removed from a suspended account.
Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>
Hola gents, could I get some help on a rustoria server?
whats up
Just got banned for exceed a group of 3... but we only had two team members and recently added a third.
@lost otter pop in #368790610783764480
got it
is there an adman on
#368790610783764480 pop in this
is the 2x pure vanilla or modded
modded
thats fine
!ticket
Hey, @earnest jewel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @earnest jewel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @earnest jewel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
yo how do I receive my donator rank, my main discord account was closed and I'm currently only using this one.
@limpid cloak pop in #368790610783764480
I don't wish to speak right now
so do you want this new dc to be linked?
yes
can i get your steam id
So when I try to join a rustoria server It says (Autheciton times out. 1/2)
timed*
What should I do?
should I put it here or via DM
@shell pawn
dm
done
ok I have put a unlink request in for you @limpid cloak
@meager osprey pop in #368790610783764480
so what should I do by now
@earnest jewel pop in #368790610783764480
rock/man is hard cheating on 10xnobps US
Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>
i did
@shell pawn so what do I do now
Wait for someone to contact you
@shell pawn
yes?
Do you know where I would be responded to for a chat mod application?
I sumbit it but im not sure wether I will be dmed or on the site
you will get a pm in dc about it
Alr ty very much do you know how long it will usually take??
/ticket
Hey, @drowsy scarab
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@dense gull no sorry
is there anyway to find out why i was muted?
@nocturne heron pop in #368790610783764480
!banappeal
Hey, @runic summit
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i got banned for teaming when i obviously wasnt even close to teaming now im supposed to not be able to play on my servers until it lifts?
@runic summit pop in #368790610783764480
@sterile moat kick me out the vc for no reason
server crash?
yea\
cheater in rustoria US mondays hard cheating i have proof
Hey, @mossy grove
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
make a ticket @mossy grove an admin will be with you shortly
how i make a ticket
/ticket 😄
Hey, @wispy totem
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i just got outter tc griefed. they placed a bunch of tcs and now are just doorcamping me is there anythign i can do
i have hard proof he is flying aswell
Follow what the Rustoria Mod Bot said
How would yk if u get un ban or not
can anyone help me with my current ban situation
No, appeal and wait as i told you in general.
ok thank you
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
^
!appeal
Hey, @dull marsh
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @indigo flume
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @bronze viper
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @chrome mulch
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Will US 3x No BP wipe again on this Friday or just Thursday's force wipe?
!appeal
Hey, @soft nova
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I was randomly banned for ban evasion when i dont have a single banned account on rustoria nor game banned account at all
I need support from an admin
@sterile mason pop in #368790610783764480
@near halo
@fossil igloo 
how do u check if vip is active? i got it donated but want to make sure i got it
ah found it, bit tricky to find tho
if anyone wondering: donate.rustoria.co and log in there, and then check profile there
eu main when wipe ?
!force
Hey, @gray fern
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1646334000:F> (your local time) is the time of the next force wipe and it will happen <t:1646334000:R>.
thanks
need assistance. was told to come here by mumu
@lilac nova
Could you please join #368790610783764480
您好, @glass carbon
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
!appealcn
what is this ban
this is a ban due to having another banned account and now going on a second account to bypass the other ban
But I've been playing one number all the time, there's no other number
It might be a false positive so you should try to appeal it
are you using a vpn by any chance ??
I see that you already made an appeal 3-4 days ago @near halo
you can see the answer on https://bans.rustoria.co/
I said above but it was dismissed and now I appeal again
if it's denied, then that decision is final, it means it was reviewed and your ban was not related to you using VPN
as you claimed
But I did just use vpn and only play one number
Please wait for your appeal to be reviewed.
!ticket
Hey, @calm sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I used a friend's account after being banned, but I was still banned
!appeal
Hey, @calm sierra
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
So, you got banned on your main account and you used a friends' account to play a server you're banned on, and got that account banned too?
that would indeed be what is considered ban evasion
Could it be because I'm on my friend's account since I got banned, I fired my above
You said that your appeal was dismissed, do you mean that it was denied? or that you cancelled that appeal and made a new one?
was rejected
You are ban evading if your using your friends account
Then I'm sorry to say, but you can't make another appeal, you only get one chance at that, if it's denied then it was very thoroughly reviewed and deemed that your ban is justified
!appeal
Hey, @orchid rampart
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I've been playing with my main account, but after being banned, I tried using my friend's account to see if I could play
This means that you were banned even before getting your "main account" banned, on a different account
If you are banned and log in with another account then the ban will become permanent as you tried to bypass the ban by using another account and play on the server even though you had been banned
You need to find a different server to play on, unfortunately, best of luck!
Pretty certain that if it was a 7day ban for example when another account linked to u gets banned for evasion the 7day ban will be turned in to an evasion ban as well
But I really didn't play with another account when I was banned for the first time. Isn't this a misjudgment?
You trying to play on your friends account as you had stated yourself is counted as you playing on another account
Because that is ban evasion
But that was after a miscarriage of justice ban
So is it not possible to lift the ban now?
@near halo
/ticket
Hey, @calm sierra
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@wispy loom
?
His ban appeal is open
mine are not
Oh then i must had misunderstood my bad
!steamid
Hey, @calm sierra
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
wait a min
So can you guys help me out with this?
Your appeal is still under review, it hasn't been rejected, please wait for an admin to review it
I really like this server, I have a lot of inventory, so I won't use another account
Your ban is permanent.
Be patient please, it usually takes 1-3 days to review an appeal. You submitted your appeal 2 days ago, so shouldn't be much longer for you to get an answer
but,all my friends who were playing with me are unbanned
Can't you help me with my situation?
excite me
She was talking to a different person, your appeal is still being reviewed
Please be patient as your ban appeal is currently under review. It might take a few days.
OK
hello, I was banned for playing with a cheater, we were at a party with neighbors, I would like to know who was banned with the reason for cheating?
then you gonna need to make a appeal for that but i can tell you in advance that this will be a standard punishment of 7 days if this is your first offence. you can make a appeal at https://bans.rustoria.co/
another way would be to have your teammates stream the message they get when they try to connect to the server, the one cheating will have the message "banned for hacking"
!appeal
Hey, @mild jackal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> I lost loot after the restart of us mondays
Hello, sorry to hear that
unfortunately admins do not interfere with gameplay in any way, so your loot will not be restored i'm afraid
i lost a frikin tier 2 i crafted
and didnt even get the scrap back
what was the restart for?
Happened to all of us... indeed a problem with rust, that the crafting just vanishes when server restarts or goes down
not much to be done about it
Check in the box where was the scrap before you took it to craft
Will more US long vips be available anytime soon?
as soon as previous one's expire, other than that, information about that is not disclosed to players
just gotta keep refreshing, best of luck!
That's no good, thanks though
Heyo, did he make an appeal?
---------> https://bans.rustoria.co/
Hmm, wait for an admin or for Luke to reply on this one
i think Luke is the problem here cuz he aint saying why he is not getting unbanned
<@&274971100184576010>
😳
Feel free to report him to a staff manager
😂
much sense make yes!
instead of trying to fix anything you just do nothing?
Is that the end of your conversation or is there more? 🙂
my question is why is he not getting unbanned
he was asking are you gonna do anything about it or not
hello?
Hi
Thank you for clarifying, but I am able to read!
Thank you for clarifying, but can you answer!
then why are you asking
And my question to your statement that there has been no reply is if there is more to the conversation or if that is the end of it
Cause you have cut the SS off at the bottom
Nothing really to do with you so won't be able to go into detail, can say that the player was cheating on rustoria and thats about it!
oh i thought you banned him for suspecting cheats and thats why you offered the deal of unbanning him if he doesnt get game banned
@balmy cypress C?
Nope, something else! But fair of you to want to advocate for your friend. Unfortunately that's that and hopefully you understand how we can't discuss any more details with it 😦 Hope you have a very good day otherwise though
🇨
Jaakoppi i need support
With?
What should i do when i got falsely game banned, it doesn't say it on my profile but when i try to join a server it says game banned
@near halo https://bans.rustoria.co/
Hmmm you were gamebanned?
This one?
i have made a clan. i have made a rule in the discord stating
hm? message got deleted
What was the message about?
The rule saying no vac bans or game bans
Will that protect us from playing with a cheater, we stated no cheaters.
Say one person is secretly cheating
Will we be okay then?
Cause I almost got banned on here for being a neighbour with a cheater so I want to make sure we are okay
We don't enforce VAC bans, only Rust game bans
If you are concerned of a player cheating, please make a ticket and refrain from associating/playing with them
Yeah what im rying to say is if someone is cheating in our clan , and we didnt know about it, and they get banned and we do along with them, what can we do
Cause that doesnt seem fair if we are banned. We would obviously kick and report them if we knew
Chances are high you will be banned for association as you profited from the hacker
yo am i able to see the maps that are on #806930766729969785 on rustmaps.com?
What if we didnt know and we gave back the items back to the community?
(If we knew, I would be here reporting them)
I guess I could ask them to screen share and go on ukn
This depends on the situation, I can't give you an answer in advance
Okay, thanks dude
I will be testing all new members, on ukn screenshare / recoil check and ina 1v1
If we suspect anything, I will remove them and report them to you guys
There would never be an option for you to give back to the community to not get banned though
Sounds good
Of course, if we did know we had a cheater, we would all be straight here reporting them, you just can't trust people on rust
My anxiety is going through the roof lmao I just dont want to be involved with cheaters again, it scared me last time
Well thanks guys, I may play on a community server for the first wipe we play together
Just to make sure
/ticket in game
Hey, @copper grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @copper grail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
V 2x crashed
Heya, would recommend submitting a ticket in #payment-support if you're having problems purchasing VIP, that's where the specialist staff are for this sort of issue 🙂
@near halo #looking-for-group
oh my fault
Hello. I was joining the Rustoria.co - US Mondays server, but once I spawned in I got instantly kicked and it said I was banned for hacking, allthough I've never used any hacks in Rust.
Hello, are you using VPN?
No. The only thing I can imagine that could have caused this, is that I was scanning my computer for Viruses.
if you try to reconnect you get the same message?
yes, it just says Disconnected:Hacking




