support

[glass carbon]

Empress already said she will look into that group, so hopefully yes, if they indeed are breaking the rules

on a side note, please do not call out any names\clan tags\steamid's in the future

[long loom]

ok

[glass carbon]

because these chats could be monitored by cheaters, which can simply toggle off when they're under suspicion

[long loom]

it just makes us mad cuz when we got band they started raiding us and we wanted a online

[slate marten]

can i get some support

[glass carbon]

of course, how can I help?

[slate marten]

well i hopped on to play with a freind and i try to join and it says im banned for hackingg

[glass carbon]

are you using vpn by any chance?

or a similar service

[slate marten]

no

and have 0 recollection of ever playing ur servers

[glass carbon]

then you need to make an appeal, this could happen for various reasons

https://bans.rustoria.co/

[rare kayak]

yo could I get some help?

[glass carbon]

sure, what's up?

[rare kayak]

when US main went down I was crafting a bot load of gp

ive got a video

[glass carbon]

that is truly truly unfortunate, and i've been in that position before as well, but on Rustoria servers admins do not interfere with gameplay

[north crest]

What is your SteamID

[glass carbon]

even with undeniable proof, they cannot restore your GP

[rare kayak]

litterly a box of sulfur

[marble mantle]

Hey, @slate marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gray lynx]

yo im banned

[rare kayak]

all gone

fix your shitty ass server

it crashes all the time and you lose whatever you were crafting

[glass carbon]

Sorry about that, I feel you though, was queuing once 60 rockets and lost them to server going down

[meager hawk]

@ripe bolt could someone please assist this user. He is struggling with linking his Discord to the auth bot. Thanks.

[glass carbon]

nothing to be done, just grind your teeth and keep on going, just another daily rust obstacle I guess

[gray lynx]

how do i appeal

[slate marten]

i juat submitted a ban appeal

[glass carbon]

Hey there, right here https://bans.rustoria.co/

[quaint patrol]

He can dm me

[rare kayak]

Id like to talk to a real admin not some pussy asss chat mod

[quaint patrol]

Excuse yourself?

[toxic shard]

#toxic

[boreal gazelle]

-rep

[north crest]

[quaint patrol]

What can i help you with? @rare kayak

[glass carbon]

if youtube taught me anything, it's that even a junior-junior-chatmod can make a difference:)

[wispy loom]

[near halo]

eat my ass

[north crest]

Wait 5 mins, you should be good to go

[glass carbon]

Hey, how can I help?

[rare kayak]

I was queung up a box of sulfur when the server crashed

[slate marten]

why was i banned

[rare kayak]

ive got video proof

[slate marten]

lol

[north crest]

Everything the chat mod has already stated, is correct

We do not interfere with gameplay

[rare kayak]

julia it doesnt sound like youve played this game once did you just show ryan your tits to become admin

[north crest]

Dang you got me

[quaint patrol]

Chat mods play an extremely important role in this community, I urge you all to reconsider abusing them when they are simply trying to help.

[rare kayak]

Im ban evading rn btw

shut the fuck up lilco you fucking junior junior chat mod

[glass carbon]

sorry to hear you're unhappy with the help I provided, you can rate me on yelp

[worn vigil]

!ticket

[marble mantle]

Hey, @worn vigil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[blazing canopy]

get me an admin now theres a kid cheating on RTG

[glass carbon]

Ban evading definitely isn't okay, but you say you're still playing the server?

so you're not banned from playing? where did you get the message that you're evading

oh, I see now

Then no, this would considered ban evading

Be very careful who you give your account to, you can wait for an admin to reply on this, but in my opinion this means you will sooner or later get banned for ban evading

[glass carbon]

did you submit a ticket?

uh

well if an account you own got banned, you playing on a different one would be evading. If it's EAC ban then you need to wait for it to be older than 180 days to play without the risk of getting banned

[misty scroll]

Hello

https://twitter.com/rusthackreport/status/1463136875590430727

Rust Hack Report (@rusthackreport)

The Wock was banned https://t.co/G6V91ANzHu

Twitter · Nov 23, 2021, 1:26 PM

You tell me!

What is your current account?

[wispy loom]

[blazing canopy]

what?

[glass carbon]

of the record - I think yes, but not an expert

😄

[misty scroll]

Nice one

[hexed nimbus]

send all just incase

[glass carbon]

pinky swear ^_^

[hexed nimbus]

i cant im not FP staff

[misty scroll]

@tidal flame So what exactly do you need support with?

[hexed nimbus]

well if you wanne know for sure if you can play i can check it for you but i do need m

[misty scroll]

You cannot

[glass carbon]

you mean misinterpret?

[hexed nimbus]

yeah the greyblue name color you need to have light blue like mine

[glass carbon]

what do you mean "You People"?

[boreal gazelle]

How can admins recognize if you are lying or if it rly was your friend?

[hexed nimbus]

well you got your answer i suggest you move to #general now TY

you just got it you been informed

then give the accounts so i can check if you can play here without any issues but you wont so how you expect me to help you out then ???

[cursive talon]

omfg 😭

[boreal gazelle]

werent there 3 total?

[hexed nimbus]

just link the steam so i can check m for you real quick

[glass carbon]

gl hf

[hexed nimbus]

still dont get it he wants help but dussent give the info so i can check t for him damm man its not that hard link steam ill check done

[cursive talon]

i guess he doesnt need help then

[hexed nimbus]

think so but he it happens same as people in waiting for support you pull m in you say hello and poof there gone lol

[primal oyster]

u good bruh ? XD

[dreamy shell]

need mod on 2x thursday please

[cursive talon]

man leonard shut up u scammed me for sulfur

[glass carbon]

Hi, Is this about someone breaking the rules?

[dreamy shell]

if cheating is breaking the rules then yes

[glass carbon]

can you please submit a ticket ingame by typing "/ticket add <message>"

include any evidence you may have, as well as the name\steamid (if available) of the rulebreaker

[loud night]

Thx lilico best chat mod here he helped me fix my rust game and alot more +rep to him <3

[dreamy shell]

unknown command

[glass carbon]

without the quotations

and without the brackets

so /ticket add blablabla

[dreamy shell]

i am

[glass carbon]

are you typing it in game chat or in console?

[dreamy shell]

game chat

[glass carbon]

come #368790610783764480 and we'll figure it out

[loud night]

U spelling it right

[north crest]

EG /ticket add I found a hacker his name is badman. He was cheating with aim hacks

Or whatever you believe they are cheating with

[glass carbon]

sorted, it wasn't a rustoria serv

[loud night]

BTW ur chat mod lilico is really helpful probably the best 1 I've talk to in a while he's super nice and helpful <3

[quaint patrol]

[glass carbon]

dude, stop 😄

[loud night]

I just want to let them know my brother

[neat pumice]

Noted 😉

[fading pewter]

Hello! Haven’t been able to link twitch

[glass carbon]

that service is unavailable atm

you can still get your kit though

same with YT

[craggy agate]

he paid 0.5e to say that

[devout stone]

<@&274971100184576010> hi i need admin fast please

glitch in game

<@&415898423460626432>

anyone please

[north crest]

One min

[devout stone]

okay sir take ur time

[mild wasp]

You able to join support?

[smoky field]

can someone move @near halo

[mild wasp]

ask him to join support i can

[smoky field]

@near halo

[mild wasp]

@near halo

[paper valley]

Is there anyway to get more information about a denied appeal?

Thank you!

[jade bobcat]

<@&274971100184576010> this kid is cheating on your server i have a screenshot he is streaming'

on the 10x

[paper valley]

lol

I would suggest editing the picture and censoring the name of the tool

[mild wasp]

Make a ticket in game and post the screenshot link

[jade bobcat]

https://www.twitch.tv/vivvr

this kid is cringe

how do i make a ticket ingame?? @mild wasp

[mild wasp]

!ticket

[marble mantle]

Hey, @mild wasp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mild wasp]

/ticket add <reason> < clip link>

[raven bison]

Can you join support for one sec?

[mild wasp]

fuck

[jade bobcat]

ya

[paper valley]

Is there anyway to get more information about a denied appeal?

Thank you!

[timber bridge]

In what regards?

[paper valley]

I made an appeal only to be told it was denied. I would like to know the reason of the ban and why the appeal got denied…
This makes no sense to me. Thank you for responding

[timber bridge]

When you try to join a server what does it say?

[paper valley]

“Hacking”, probably got reported a bunch of times from nakeds that kept coming in compound and killing them, also at night with Warrior’s filter and no light. At the time of the ban I was chilling in base fixing weapons and arranging boxes lol

[timber bridge]

If an appeal is denied for hacking it is because we have evidence that suggests that you were indeed hacking

[paper valley]

Oh yeah those famous hacks to repair weapons and to arrange chests lol.
Jokes aside, would it be possible to have more informations provided on my case? Thank you 🙂

[timber bridge]

We do not release any evidence gathered unfortunately.

[paper valley]

Not asking for “evidence”, which I doubt the existence of to be honest, but rather an “informal talk” to get to the root of the issue.
Being banned on an official server out of the blue with over 4k hrs is just baffling.
I hope you understand my situation.

Thank you.

Could the issue be that I was playing on a secondary account with like 500hrs?

[timber bridge]

Unfortunately it would not change the outcome of your situation, again the appeal was denied for good reason and will not be reversed.

[paper valley]

All right, thanks anyways for the response at least.

Can I please get a contact email address of Rustoria please? Feel free to DM it to me if you do not want to post it here. Thanks.

[timber bridge]

Why are you wanting this information exactly?

[paper valley]

To forward a formal GDPR data request

[timber bridge]

You can contact one of our staff managers here at Rustoria to assist you further, our staff managers are @balmy cypress @real wolf

[paper valley]

All right, thank you very much for your help sir

[timber bridge]

No problem.

[wispy loom]

https://rustoria.co/privacy

[paper valley]

Thank you, from mobile right now so I did not look that up. Appreciate it!

[muted ore]

hello is there an admin available?

i tried joining the server and this message pops up and instantly kicks me

“Disconnected: Attempting to Aid Ban Evader”

wtf

[mild wasp]

!appeal

[marble mantle]

Hey, @muted ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[muted ore]

dude I never got banned what

[mild wasp]

I believe you did

[muted ore]

i played on the server on geforce now because my pc is bad but geforce now is even worse so I left that and I joined on my pc and it said this

this is my first time joining the server , I did not ever get banned once

[mild wasp]

I am confused on what you just said

[muted ore]

my pc is horrible , so i played geforce now and joined rustoria , I played for a little bit but it’s ten times worse than my pc so I stopped and just tried to play on my pc not geforce and the message popped up

I believe I was falsely banned because I used a cloud gaming service ……

does that make sense

[mild wasp]

Alrighty I suggest making a ban appeal and saying what you just said in there and you can be further assisted

[muted ore]

is there no admins avalivle that I can speak to right now? my friends are waiting for me on the server

<@&274971100184576010> I’m in waiting for support pls can I get some help

[wary slate]

yo jacob is there anyway to get my ban time decreased from 7 days

even j to like force?

[hot heath]

can a admin go on rustoria

10x and get me unstuck or kill me?

my steam is kaz

[toxic shard]

Why can't you f1 kill ?

[hot heath]

glitched

[nocturne heron]

<@&274971100184576010> for the 5x trio us no bps, if you teamed with someone previously, but they're no longer playing the wipe can u remove them from ur team and inv someone else

[shell pawn]

@nocturne heron Yes but make sure all bags and tps and tc is clear and doors are clear because it will ban you if you have four people in those

[spare widget]

Yes, you can kick and replace

Like Tony said - beds, bags, body, cupboard and codelocks are all good things to clear. When you kick be mindful that the clan share won't be in effect anymore so you would love access to doors they placed for example. Once you kick them then you can't have them come back for the remainder of the wipe. You should be good though otherwise

[nocturne heron]

for the codelocks u mean relock all of them after removing them from the clan

[shell pawn]

Yes

[celest patio]

TONY ❤️

[shell pawn]

[celest patio]

[near halo]

Hi i need help

[toxic shard]

What's up ?

[near halo]

i need report 2 scripter i have profts

[toxic shard]

!report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I'm banned by the server. Can I get some help?

[mild wasp]

Try making an appeal at https://bans.rustoria.co/

After that its just a waiting game brother

[prime obsidian]

it keeps kicking me because im hacking?

but ive never played the serveer before?

[shell pawn]

@prime obsidian pop in #368790610783764480

[plush fern]

how do i see if my appeal has been accepted

[shell pawn]

@plush fern pop in #368790610783764480

[loud agate]

cheaters at f5 on rustoria 2x vanilla us

[marble mantle]

Hey, @loud agate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[finite gate]

!appeal

[marble mantle]

Hey, @finite gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[prime obsidian]

im still getting kicked for hacking

HALP

[autumn orchid]

i need help is there cheater on eu main i got clips any admin on

[gentle wharf]

/ticket in game

[marble mantle]

Hey, @gentle wharf

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I appealed a ban months ago and got denied, is there anyway i can appeal again because i am banned for toxicity and i believe its a false ban because I have never played the server before

[gentle wharf]

!appeal

[marble mantle]

Hey, @gentle wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

What's your Steam 64 ID please? http://rustoria.co/getmyid

[marble mantle]

Hey, @autumn orchid

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

@autumn orchid Not in here. In-game "/ticket add (your report with details)" and then it can be good to do an F7 as well

[near halo]

76561199072026182 @spare widget

[spare widget]

Just make sure not to call anything out in chat, voice or on here for the best possible results

[autumn orchid]

i do f7

[spare widget]

Excellent. In-game ticket then That'll go to us

[autumn orchid]

hes like spiderman and obv wh

[spare widget]

You'd want to send in an appeal on https://bans.rustoria.co/ if you haven't yet. Will hear back at some point

[near halo]

@spare widget I cant i already did and i have no hours on the server and im so confused why im ban it says toxicity

[spare widget]

Looks like your previous appeal was denied so that would be your answer 😦

Hope you have a good day otherwise and find somewhere else you enjoy playing

[near halo]

I have no hours on the server this makes 0 sense

[spare widget]

For sure. Checked into it- looks intentional. Good luck though

[near halo]

what did i say, cause ive never played the server

[winter bay]

@spare widget If you have time could you please check into mine

[near halo]

Makes sense getting ban on a server ive never played on

[spare widget]

I see that you've submitted an appeal - I'll go ahead and forward to the admin handling your situation that it's in and you should receive a response as soon as possible 🙂 Appreciate your patience

[winter bay]

Thank you sooooo much (:

[near halo]

@spare widget, could you check to see if i have hours on the server, because as i recall I have none on it

[spare widget]

Already responded to you 😦 I hope you find somewhere you enjoy playing

Sorry just super busy right now but wanted to get you an answer

[near halo]

im fucking ban from a server ive never played wtf

is there anyone that could help me figure this out because i have no hours on the sever

[spare widget]

No. Since you've already received a response in August last year, that was it. I'll go beyond that though, even though I really shouldn't, and reach out about it. I don't want to get your hopes up that anything will change with it but if it does, I'm sure you'll hear. I'm fine with you DM'ing me in 2 days to see if there's an update though as I'd likely hear by then

[near halo]

alr can you lmk if anything changes

[spare widget]

Yes, I'll try but like I said, if you don't hear anything, it's fine to DM me in 2 days to remind me and I should have an answer either way at that point.

[near halo]

ok thank you a lot

[pale pumice]

MY AIR DROP DOESNT WORK

[oak iron]

76561199232183860

US 10x someone shut this mf up

[near halo]

may I report a hacker in any way?

[spare widget]

Best way to do that is in-game with "/ticket add (your report with details)". Always good to F7 as well to report to EAC in combination with the ticket

If you have a clip or anything you can include a link in your ticket, normally Youtube as unlisted or Streamable

[near halo]

need a admin

[zealous quest]

@spare widget

[near halo]

@spare widget 3 cheaters

[spare widget]

Best thing to do is send in a ticket in-game with "ticket add (your report)", like the above message that was a response to voidstar

[spare widget]

What's up?

[zealous quest]

No, last time i did that i didnt get a repsonse for 12 hours

i have the proof right now, their battlemetrics, clips etc

@spare widget

[spare widget]

We're always following up as quickly as humanly possible. There's a lot of other people with what they feel are their own urgent concerns. I literally just banned a couple hackers from other tickets and we're ripping through them as fast as possible

[random tapir]

Can an admin dm me

[spare widget]

The ticket system is the correct way to report

[zealous quest]

Okay, ill get cheated for another 12 hours when i have all the proof now

[spare widget]

I'll take a look in the support call

[zealous quest]

I put in a ticket no worries

[near halo]

hey

@north crest hey hows ur day

[maiden terrace]

hey i got a question

@spare widget i got a question

[spare widget]

@maiden terrace What's up?

[short lily]

where do we get support for alliancing?

[near halo]

the details I have dont fit in a message

could I dm u abt it or smt bc it wont say ticket created

and i type the cmd to view them and nothing is there in f1 console

[fiery comet]

why did i get banned for teaming?

[spare widget]

Feel free to join Waiting for Support

https://tenor.com/view/sad-pablo-lonely-alone-gif-12928789

[fiery comet]

i did

[maiden terrace]

there was a spot on the 10x where the game was lagging hard

but onloy 1 spot on the map

[crimson badger]

its been a hour and it says im still banned for 1 hour for chat filter but it already has been a hour

[quasi crest]

Wait at least 15 mins before reconnecting, and dont spam the connect button because it will take more time.

[zenith mason]

Theres a cheater 10x us

Grin and other kids

[glass carbon]

!ticket

[marble mantle]

Hey, @zenith mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[near halo]

Why "Cancel my subscription'' button does not working?

I can share the screen, make video of it. Whatever you like.

[quasi crest]

Did you type "i wish to cancel" after you press the "Cancel subscription" ?

[near halo]

Yes, i did.

Maybe is some lag?

[quasi crest]

you should make a ticket in #payment-support and explain that you cant cancel your subscription there.

[hot flax]

ik a clan that is hacking 100% I have proof on 10x

[near halo]

You should also talk with your webdesigner and tell them to fix link butons in scripts.

[hot flax]

where can I report

[near halo]

In game?

[quasi crest]

!ticket

[marble mantle]

Hey, @hot flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hot flax]

oh ty

are there admins on rn cuz he is just tripling everyone in chat

150m plus

[surreal atlas]

Hi,I was banned by mistake.Is it possible to unbaned me?

[hot flax]

no

[surreal atlas]

Why?

[hot flax]

cuz ur hacking

[surreal atlas]

No

[hot flax]

and cuz I said so

[mild wasp]

!report

[marble mantle]

Hey, @hot flax

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mild wasp]

!appeal

[marble mantle]

Hey, @surreal atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hot flax]

I would give head for an admin to get on and ban this mf

[glacial stump]

can we get an admin on small EU, there is claims a person is using wall hacks, and this is leading to people asking for a public report to get this person banned

[mild wasp]

Someone will be with yall when they can I suggest making a ticket in game to get a quicker response

[glacial stump]

thats what I have suggested in chat, seems like this is causing some upset between a group and this person

[hot flax]

is anyone actually gonna get on at this time tho

[near halo]

I've done /steam like a million times and this shit doesn't work lol i've been in the steam group for over a year

/auth

[marble mantle]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[near halo]

./auth does nothing in game

shit ass server

[astral rain]

L

[spare widget]

Messed with some stuff on our end and you should be fine now. Wait maybe 5 minutes and then do /auth again in-game please

If you're still having issues please let me know

[astral rain]

zen

[near halo]

it says unknown command in game

[astral rain]

can i ask somthin

[near halo]

ok i will wait

it doesn't detect i am apart of the steam group so I can't use the shoip

still unknown for /auth

[spare widget]

I banned that idiot. Thank you for the report

[hot flax]

thank you so much

[spare widget]

No problem. Appreciate your patience - we're always trying to get to everything as quickly as humanly possible. Just a lot of different players with their own urgent concerns

[hot flax]

yeah man I understand have a great day/night

[signal marten]

hello, why was I banned

[hot flax]

!appeal

[marble mantle]

Hey, @signal marten

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[warm talon]

i joined this server and the steam group for more /s points but now it only gives me discord not steam group is there a cap of two points per hour or what

[summer turret]

@spare widget hello, I was banned for playing with a cheater, but it was an ordinary neighbor who simply offered peace so that we wouldn’t kill each other, he didn’t even live with us, they just didn’t touch each other

[glacial stump]

kentik was it iceblock

[glacial stump]

so it wasnt us that killed us over the air drop on eu small

yous*

[summer turret]

<@&274971100184576010>

hello, I was banned for playing with a cheater, but it was an ordinary neighbor who simply offered peace so that we wouldn’t kill each other, he didn’t even live with us, they just didn’t touch each other

[summer turret]

Who are you ?

[glacial stump]

not an admin wwas trying to find out where the cheater lived to get my stuff back

[summer turret]

hhahaha

man, you so bad ((

[glacial stump]

you were using cheats

[spare widget]

What's your Steam 64 ID please? http://rustoria.co/getmyid

[spare widget]

Wait 5 minutes and do /auth in-game. For an extra point you could link a Twitter as well

[glacial stump]

zen kentik and iceblock were using cheats

[summer turret]

76561198812842397

[summer turret]

me and him are ready to go to the test

[spare widget]

Was finishing up something. Will look into your situation now

[spare widget]

A player you were associating with was unfortunately gamebanned by EAC 😦 Would lead to you being banned for 7 days and then life goes on

It will automatically lift in 7 days though and then hopefully no issues past that. Just be careful who you associate with and you shouldn't have a problem

[summer turret]

so we didn’t even play with him, he just joined the party and lived separately, there was no interaction between us

[spare widget]

Can you join Waiting for Support?

[summer turret]

yes but i speak russian

[spare widget]

Hmm that might be difficult then 😦

[glass carbon]

can translate in 5 min

[spare widget]

That works

Thank you

[summer turret]

go ?

[glass carbon]

#368790610783764480

[near halo]

can i get help weve been shitting on this groip and their not goodf and all of a sudden they know where we are and not misssing a single shot and we know their cheating its so blatant

[lilac nova]

Please submit a ticket in-game. Make sure to include a specific name or SteamID so that we can look into.

[near halo]

i did i f7

[raven mist]

You need to use the /ticket command ingame @near halo This will go directly to us

f7 goes to fp/eac

[devout acorn]

!appeal

[marble mantle]

Hey, @devout acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[devout acorn]

What causes "ban evasion" got it for the 2nd time

The appeal link says "YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN"

Would a VPN cause me to get a evasion ban?

[quasi crest]

It means you have a banned account and you are evading your ban by playing on another account.

[devout acorn]

I only have 1 steam account never been banned on any game

[quasi crest]

Yes sometimes, if you cant appeal wait 15 min and try again.

[devout acorn]

ok thanks

[quasi crest]

No problem

[devout acorn]

Ban appeal accepted

[vague cobalt]

hello i was banned from rustoria servers by playing with cheater like 8 months ago, right now am I still banned and you have denied the ban appeal, I have one VAC acc cause I entered on a giveaway and they stole my acc (have proofs) and if you can get me to do some tests or any scan I really apreciate it

[hexed nimbus]

if it was your first time banned for playing with a cheater and no prior big bans for other things you should just had a 7 day temp ban have you tried to join the server yet ??

[vague cobalt]

yes, and I still banned

[hexed nimbus]

you able to make a appeal now ??

[vague cobalt]

no, I can't

it's to strange

[hexed nimbus]

then im afraid its a perm ban mate

[vague cobalt]

but why?

I dont use any cheat

[hexed nimbus]

no clue thats up to the admins

[vague cobalt]

the reasen is for playng wh a cheater idk

Other mate was unbanned

and I was playing that wipe wh him

[hexed nimbus]

@quaint patrol you able to take a look for this player thanx

[raven mist]

Whats your steamid @vague cobalt ?

[vague cobalt]

76561199116810015

[raven mist]

You should be good to join again

[vague cobalt]

I try

[hexed nimbus]

Thanx Shenzy

[vague cobalt]

Im unbanned, thank you mate

[raven mist]

[hexed nimbus]

Good luck and behave now

[paper tusk]

what is this?

[hexed nimbus]

where did you get this ??

[paper tusk]

when i tried to verify discord

[jolly robin]

anyway to speak to owner of rustoira?

Anyway to report a admin on the discord aswell?

[hexed nimbus]

free to private message me or join in #368790610783764480 .

[raven mist]

U can report an admin by messaging one of our managers , either @real wolf or @balmy cypress

[jolly robin]

So even if i want to report one of the 2 names you said?

[raven mist]

Sure, go ahead.

[jolly robin]

thanks.

@real wolf can you check dms when you have the chance, thank you.

[storm yacht]

how does script checking work?

[hexed nimbus]

https://tenor.com/view/bruh-bro-really-omg-wow-gif-21835931

[storm yacht]

what

does it check for scripts only during rustoria server's server domain, server, or server wipe?
cuz i want someone to script check my teammates before playing with them

[spark summit]

hello, I joined a team and only played 2 hours with them, they teamed with cheater when I was sleeping in their base,i don't know that,i thought I touch decay tc when I find that I got banned, I find that real reason got banned by Wechat group, I have screen photo, I do asked them if team has cheater, they said no, I changed sever when played 2 hours with them cus don't like them.co eu medium, I made a appeal,but no one answer me.i have almost 4k hours, I hate cheaters, cheaters ruin this game.

[hexed nimbus]

im sorry to hear this you gonna need to make a appeal for this you can do that here https://bans.rustoria.co/ appeals can take up to 3 business days to get handled so please be patient

[spark summit]

I did it 4 days ago

No one answer me

[hexed nimbus]

1 to 3 business days responce time

[acoustic roost]

if i get banned for ban evasion will ever be able to get unbanned

[hexed nimbus]

im sorry you apperently tried to bypass a ban on another account as long as the main account issent resolved you wont be able to play here sorry

[spark summit]

😭

[storm yacht]

ban evasion is so ass, everytime i hop on to play with someone i have to worry about them banning me for their cheats, that idea should be scrapped and only the cheater should be banned, it ruins everything

now how am i gonna play with an 8 man clan on a 5x? basically impossible

[glass carbon]

What you're describing is referred to as ban for association, not ban evasion, which is as Mike said, when you try to bypass a ban

[storm yacht]

yes i meant association

[barren spruce]

These servers even have active admins? lol

[hexed nimbus]

thats a 7 day temp ban but you need to make a appeal anyway

[hexed nimbus]

yes we do

[glass carbon]

and it's indeed difficult to deal with, i.e. to be concerned about your teammates cheating
but these things are taken into account, if there's no prior connection to the player cheating, an appeal will most likely be accepted, depending on the case and other circumstances

[storm yacht]

if you can't appeal or fail an appeal for association, what are the consequences

[quaint patrol]

Of course we do 🙂

[barren spruce]

Nobody is replying to tickets though, submitted hours ago

[storm yacht]

how many association bans does it take to get perm banned

[raw hamlet]

where can i report some racist players

regarding the 3x server

[storm yacht]

./ticket

[raw hamlet]

./ticket

[glass carbon]

how many do you have?

[quaint patrol]

We work relentlessly through tickets, But we have 23 servers to monitor 24/7. Sometimes it can take longer than we hope to get around all the tickets

[storm yacht]

i don't have any yet, im just worried cuz imma be playing with 7 other players

[glass carbon]

ingame by using "/ticket add <message>"

[quaint patrol]

Just make sure you know who you are playing with, If in doubt of any team mates /ticket report them 🙂

[storm yacht]

that won't get me or the rest of my team association banned right?

[quaint patrol]

It varey's from situation, but usually no you will not get banned if you report them

[storm yacht]

thats good

does rustoria have script checking? and how does it work?

[quaint patrol]

That's something we cannot discuss

[storm yacht]

i see

if i get a mod to script check my teammates before playing, would that be any good?

[spare widget]

That won't happen

Just play with people who aren't sketchy and you should be fine. If while you're playing with them it starts to become obvious they're cheating, kick them from the group and report them. Thousands of players play in groups and don't have an issue

[storm yacht]

i wouldn't know if they are recoil hacking for example, or esp because i wouldn't be on the victim side

[spare widget]

We take everything into consideration. Can't really go more in detail than that. It's unfortunate in cases where an individual doesn't know their teammate is cheating and is caught but that's just how it goes in some of those situations. We work really hard every day to keep the servers as fair and as fun as possible. Do your part by trying to associate and play with individuals who aren't sketchy and you should be fine.

Otherwise, good luck and hope you have a nice day

[storm yacht]

thanks

[eager tinsel]

/report ingame doesnt work

[marble mantle]

Hey, @eager tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[nova palm]

Why did my base dissapeard after restart WTF? i missed 9 hours of my life to miss everything

[nova escarp]

is there any fix to map downloading errors

[glass carbon]

!mapfiles

[marble mantle]

Hey, @nova escarp

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[nova palm]

Can you answer i was offline 1 minute when it restarted and my base with all my beds dissapeard. can i get help

[nova hare]

join the wrong server?

[hexed nimbus]

you place a TC

[nova palm]

yeah i joined the wrong server sorry i am dumb, bruh

[nova hare]

all good lol

[swift solar]

ADMIN why can't I appeal?

[nova escarp]

the issue is i dont have any files in there

[glass carbon]

Hey, did you already make an appeal before, which got denied?

[glass carbon]

when logging in to a server, it auto downloads a mapfile into your maps folder, it cannot "not have any files", unless it's the first time you're logging into a server in rust

are you sure you found the right directory?

[nova escarp]

yea i do

[hexed nimbus]

!appeal

[marble mantle]

Hey, @swift solar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass carbon]

which server are you unable to join?

@nova escarp

[nova escarp]

5x eu no bp

i play there since a long time i never had such issue

[glass carbon]

if you don't have any mapfiles there, one possible solution would be for someone you know to log into that server and wait to fully load in, then after the "downloading world" part in his loading screen a map file would be created in the maps folder, and he can send it to you, you put it in your maps folder and problem solved

if he's not sure which of the map files is the one for that server, then it's the last one created
note: this has to be the first time he logs in to that server for this to show as the last file created

You can also have a chatmod do it for you, if any are free rn

I personally can't atm, sorry

[swift solar]

@hexed nimbusI tried to appeal, but when I entered the appeal reason filling interface, I directly said that your appeal was rejected and was the final decision. I didn't hang up. I don't know why

[hexed nimbus]

what was the ban for ?

[swift solar]

@hexed nimbusSay its a hacker game

But i didn‘t hang up

[hexed nimbus]

here yah go

[nova escarp]

tanks dud

[hexed nimbus]

[nova escarp]

now i can raid u

[hexed nimbus]

bring it hehehe

[swift solar]

@mellow tundra can you help me

[hexed nimbus]

im sorry but in this case im afraid you need to look for another server to play on

[north crest]

Did you appeal this ban already

[swift solar]

@north crestI tried to appeal, but it was rejected, saying it was the final decision, but I didn't hang up

[north crest]

What is your steamID

[marble mantle]

Hey, @swift solar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[open escarp]

rustoria medium us cargo is broken last four times it came out you cannot use a boat. scientist spawn iside on enclsoed objects killing you and you cannot see them at all in no way

[swift solar]

@north crestthis is my steam id ：76561199106550082

@north crestHELP

@mellow tundra Help

[glass carbon]

There are a lot of bugs around cargo this force, hopefully they fix them in the upcoming force wipe, but this is a general rust issue as far as I know, not a server side problem

scientists bug out in train tunnels as well, spin botting and teleporting, albeit more rarely than on cargo

[lilac nova]

You should be good to join in 10-15 mins

[near halo]

hey is there any mods on?

[nova escarp]

theres always mods on

[swift solar]

@lilac novacan i enter the game or?

[lilac nova]

Yes

[glass carbon]

How can I help?

[near halo]

is there a bp wipe for Rustoria monday tomarrow?

[swift solar]

@lilac novaThanks you so much

I love you so much .co

[glass carbon]

BP wipes happen on the first Thursday of every month, so on the 3rd of March

[near halo]

ok thank you

[old minnow]

Hey man is Aden around

I'm in waiting for support

Waiting for admin support

[misty scroll]

If you need to talk to Aden specifically, you can always send him a DM

[old minnow]

I am blocked.

.... :(

[marble cape]

No sound for the game, even I restarted my pc and my game it didnt fix

any help!

[old minnow]

Try unplugging ur headset and back in

Configuration audio settings ingame and on pc?

[marble cape]

Its not the problem because um already in vc in discord

[old minnow]

Okok hmmm

Validate files?

@misty scroll should I just leave then?

[glass carbon]

Anything I can help with?

[old minnow]

Not really man. I'm banned for excessive racism and my appeal is denied and I just wanted to have a chat with the fella who is dealing with my situation but he has me blocked...

I was banned 3 weeks ago

@marble cape did u manage to fix it?

[drowsy palm]

yo I got banned while I was offline and I dont know why but I would love to play again! anything I can do about it rather than sending an appeal ??

[old minnow]

@drowsy palm ban reason?

[drowsy palm]

ban evasion

[wispy bone]

i need to speak to zenzen

[old minnow]

Were u evading?

[drowsy palm]

no

[glass carbon]

discord has a separate audio configuration and device choice than windows, my guess is your discord has the correct output device chosen, but your windows does not

[toxic shard]

You have a "come to discord" from zenzen ?

[marble cape]

no still

[drowsy palm]

like u mean trying to hide a ban on another account ??

[old minnow]

Yah i told him check audio config but idk

[glass carbon]

try going to sound settings and see if the output device is chosen correctly

[marble cape]

no its only for rust

[glass carbon]

(sound settings in windows)

[marble cape]

other games are working good

[glass carbon]

so if you open youtube or something, you have sound?

[old minnow]

Yyp

[marble cape]

yes

[drowsy palm]

ok no its my only account and first acc on steam tho

[glass carbon]

hmm, try doing a full file check to rust on steam

[old minnow]

Did u do all the things I said ?

[old minnow]

Hmm weird.. maybe they got the names mixed up and false ban? Not sure what's going on if you're telling the truth

[toxic shard]

Well go appeal on https://bans.rustoria.co

[old minnow]

Yah appeal

[drowsy palm]

I swear to god Im not lying and I would love to know whats going on !!

[old minnow]

@hq

[toxic shard]

We don't ban people only based on names ... there are SEVERAL factors

[old minnow]

No I mean

[drowsy palm]

I already made an appeal

[toxic shard]

Give me your steamid

[old minnow]

He mightve had same name as some1 else and the names got mixed but that is really unlikely right?

[drowsy palm]

@toxic shard how do I get mine ?

[glass carbon]

@old minnow did you get perm banned?

[old minnow]

@drowsy palm copy ur steam profile and link it

[toxic shard]

!steamid

[marble mantle]

Hey, @drowsy palm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[queen vault]

make sure your xbox game bar doesnt have rust muted

[old minnow]

@glass carbon yes for excessive racism against the Eastern continent's

China and pakistan

[glass carbon]

and you say your appeal has been denied?

[old minnow]

Yh

[drowsy palm]

I dont know If Im tripping but Im the rustoria site/getmyid and i clicking there where it says click to login and nothing happens ??

[glass carbon]

Then i'm sorry to say, but you are not welcome to play Rustoria anymore, decisions on appeals are final and only get revoked if there was some sort of technical mistake or new information coming in, not much else for you to do about it

[toxic shard]

"Click to login"

I mean its quite in the middle of the screen

"LOGIN TO GET YOUR STEAMID"

[drowsy palm]

yh yh I press there

[old minnow]

If u don't have custom url u can just copy/paste ur steam ID here from ur steam profile

Idk whats going on with the website

[drowsy palm]

can I somehow share my screen ?? cuz I dont know what do

[north crest]

Link you steam page URL

[drowsy palm]

nothing happens if I click tere !!

[old minnow]

From steam

[north crest]

I can get your steamID from there

[drowsy palm]

https://steamcommunity.com/profiles/76561199142690553

Is this correct ??

[old minnow]

Yes

It's the number at the end. Just so u know in the future

[north crest]

Wait 5 mins, then you should be good to go 🙂

[drowsy palm]

ah oh its there, I didnt realise

[old minnow]

That really sucks cuz rustoria is my all time favorite and idk I don't even play the game unless I was on rustoria

[drowsy palm]

@north crest ty so much, could u maybe tell me if im fine ??

[old minnow]

The reason is for excessive racism but my logs only contain about 3 racist comments spanned across all those hours...

[north crest]

You are, you should be able to join in 5 mins

[old minnow]

Most of my mutes are for spamming chat

[north crest]

Not true

[old minnow]

Oh are u sure?

[north crest]

you have have many mutes and a lot of chat triggered bans for racism

I have to click view more bans bro

That is too many

[old minnow]

Hmm I thought I only had a few

[glass carbon]

every server has rules and different ways of upholding them, if you like a server then also respect its rules, because you were potentially ruining the game for other players by being "excessively racist"

[old minnow]

Yah

[drowsy palm]

@north crest ty so much and everyone that helped me right here !! hope u get ur problems solved !!

[old minnow]

My log was not said in a toxic manner though?

[mellow tundra]

@old minnow You will never be unbanned

Have a nice day!

[old minnow]

I'm just asking for a 2nd chance brother after a few months penalty

[mellow tundra]

Appeal in 6 months if you'd like

[north crest]

You have had your 2nd chance my guy

infact you have had more than 6 chances!

[drowsy palm]

ah one more thing, I made an appeal. but its already solved so do I have to do anything to reverse that ?

[north crest]

I can yes

[drowsy palm]

what ?? so I have to do nothing ??

[north crest]

You can join

🙂

[worthy slate]

how do i make an appeal?

<@&274971100184576010>

[tawdry spoke]

!appeal

[marble mantle]

Hey, @tawdry spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[glass carbon]

right here https://bans.rustoria.co/
and in the future, please don't tag staff roles

[worthy slate]

sorry

[glass carbon]

nw

[near halo]

how do i reply to tickets

[wispy loom]

You will want to make a new ticket

[drowsy palm]

ty!!! does this count as a chance ?

[slow flax]

But scripters and kids with full cheats get a 3 month ban nice servers

Only rustoria you can full script on and not get banned

[north crest]

Nope, you are good to go

[north crest]

#feedback-suggestions

[remote night]

how can i fix my linking for kits it says on the website my old discord name and it dosnt give me the discord kit even though im in the discord and after i do /auth it just says to vertify on the rustoria link website

[raven mist]

Whats your steamid?

I'll unlink your old discord

[remote night]

ill get it now

https://steamcommunity.com/profiles/76561199209276891/

@raven mist

[raven mist]

Checking$

[raven mist]

Your old discord has been unlinked now

[remote night]

k ty

its still asking me to verify when i do /link and /auth

@raven mist

[raven mist]

Give it a few more minutes

[remote night]

ok

[near halo]

any admins on eu small?

[shell pawn]

What can I do for you

[near halo]

we think there is a cheater at out base bein really blatant

[shell pawn]

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[near halo]

ok thanks i f7d him already

[glacial stump]

Can we have admins on eu small

Guys esp and scripting

[shell pawn]

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[glacial stump]

I have

[shell pawn]

Then wait for a admin to assist you

[glacial stump]

They are currently on are roof can't do anything

It's middle if night and getting beamed :(

[timber bridge]

Unfortunately we cannot drop all the other tickets because you made one. Please be patient and they will be with you.

[nova eagle]

@timber bridge help i cant jump on the laadder in outpost to buy a minicopter

rustoria eu medium

[livid tapir]

you climb up the boxes @nova eagle

[nova eagle]

?

[livid tapir]

the heli seller is near to the drone system

you hop up the boxes to the right of the drone system (if you are looking in the direction of the drone system trying to buy) and you just jump up the stairway of boxes to the helipad

[nova eagle]

love u

tysm bb

[tough kestrel]

i haven't touch rustoria for like a year and says im banned

[mental nymph]

/ticket

[marble mantle]

Hey, @mental nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough kestrel]

i cant join the game

!appeal

[marble mantle]

Hey, @tough kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tough kestrel]

APPEAL DENIED

Your appeal has been DENIED. This decision is final and is not able to be appealed.

i dont remember even doing this

[mental nymph]

!ticket

[marble mantle]

Hey, @mental nymph

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tough kestrel]

could possible talk to a mod

[hexed nimbus]

sure whats up

[glacial stump]

Didn't say to drop all tickets bleeding heck talk about professional spoken

[tough kestrel]

so im guessing i was hacked about a year ago i didnt have assess to my acc for 2 days and im guessing he hacked on my acc. once i got back my acc it says i fully banned of rust and i had to email steam

so i thinking he hacked on rusoria i have played rust seriously, now i want get back in to cause my firends started to plaay it again

[tough kestrel]

and it says im banned.

[hexed nimbus]

if you are gamebanned there is nothing we can do im afraid

[tough kestrel]

so a higher mod cant unban me?

i could show email messages

[hexed nimbus]

if the cheated on your account and you got banned from rust its a gameban and we cant do anything about that

[zealous kettle]

Are you banned from Rust, or just the Rustoria servers?

[hexed nimbus]

"says i fully banned of rust " is what he said in the msg

[near halo]

I was playing on the server and suddenly gave me a ban Evasion I didn't play hacking.

[hexed nimbus]

ban evasion means you had a other account and now on another account to bypass that ban

[near halo]

I've always only had one account

[tough kestrel]

i was banned form rust

[near halo]

I have been playing on this server for a long time

[hexed nimbus]

then you need to appeal at EAC

[tough kestrel]

how to do that?

[hexed nimbus]

https://www.easy.ac/en-us/support/game/contact/appeal/

[hexed nimbus]

you using a VPN ?? or have a shared network with friends roommates or brothers ?

[near halo]

Yes

[tough kestrel]

so if i do that i will be unban of rustoria

[hexed nimbus]

make a appeal and mention its most likely due to a VPN and the will check it https://bans.rustoria.co/

[near halo]

I don't have a common network but have a vpn

[hexed nimbus]

sort that first but i can tell you its not going to be easy so GL after that if thats resolved come back here

[hexed nimbus]

make the appeal #support message

[near halo]

OK

[hexed nimbus]

please use the ingame /ticket command to correctly report players and dont call them out in here TY

[tough kestrel]

?ok

[barren bloom]

Hello,i wanted to join eu rustoria 3x and it said im banned becouse i've played with hacker ..but idk when or who was that.. last time i played on rustoria was around 2-3 months ago:/..how can i fix this? i cant play on any EU rustoria servers.

[hexed nimbus]

you need to make a appeal https://bans.rustoria.co/

[barren bloom]

it says it has been denied

[shell pawn]

If it has been 2-3 months ago and your appeal was denied it was a perm ban.

[barren bloom]

yes but can this be changed ..i cant join any eu rustoria becouse of this ?

[shell pawn]

#368790610783764480

[near halo]

How long does it take to file an appeal?

[shell pawn]

1-3 days

[near halo]

After that, the server will be cleared.

[shell pawn]

In those days a admin will be with you regarding your ban.

[near halo]

[hidden basalt]

can i get unbanned from your servers

[gentle wharf]

!appeal

[marble mantle]

Hey, @hidden basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hidden basalt]

I am a changed man. I was banned almost a year ago for profanity. I am more mature now i really want to play on rustoria servers again. I might even buy vip

[shell pawn]

@hidden basalt if you have been perm banned and already made a appeal and it was denied the ban is finalized. Im sorry.

[hidden basalt]

Why though

there is no reason too i didnt do anything bad

look at my new appeal i explained what happened better

[shell pawn]

there is nothing we can do here im sorry. Hope you find some other great server to play.

[hidden basalt]

Yes you can

[shell pawn]

No there isnt Im sorry.

[hidden basalt]

help a man out my father died the week before i made the comment i was very depressed

[shell pawn]

Im sorry for your lost. Is there anything I can help you with.

[hidden basalt]

unban me my dad played on rustoria server. We played together all the time

[shell pawn]

@hidden basalt there is nothing we can do Im sorry have a good day

[hidden basalt]

ok well goodbye forever im leaving this earth \ see you on the other side my friend.

btw tony this is your fault

https://tenor.com/view/drinking-bleach-mug-clean-yourself-cleaning-gif-10137452

[timber bridge]

Please visit https://suicidepreventionlifeline.org if you are serious.

[hidden basalt]

suicide prevention is useless, My dad called them they do nothing

[near halo]

why was i banned for advertising ?

[molten egret]

how do I submit a ticket

[near halo]

i didnt even load into the server yet?

[molten egret]

for a refund on a que skip I didnt want

[rugged topaz]

i got banned for my teamate getting false banned/ my whoel group got banned and then unbanned including the one who was "ban evading" why should i have to wait a week even tho he got unbanned too and it was a flase ban

[hidden basalt]

can i plz get unbanned

i really want to play dude this is crazy how im banned for chat

[lilac nova]

steamid?

[lilac nova]

#payment-support Here

[rugged topaz]

@lilac nova

[lilac nova]

Steamid?

[lilac nova]

Steamid please

[hidden basalt]

one sec

[wanton crystal]

any admins tha tcna talk?

[near halo]

okay

[rugged topaz]

76561198367058178 the guy that got us all banned doesnt have to wait a week but we do

[near halo]

76561198405261868

[azure holly]

Is it possible to make Rustoria US Small with a team cap?

[lilac nova]

Do you have other Discord account?

[wanton crystal]

so i get killed by cheater and gets banned right away and just left with my good shit, is there a way to find where on the map hes banned?

[near halo]

@lilac nova no

[lilac nova]

You will have to wait 5 days

[rugged topaz]

will i be able to play at wipe on force?

why does the guy that got me banned not have to wait 5 days and i do

[wanton crystal]

maybe do a better job with cheaters

[rugged topaz]

and it was a false ban

[lilac nova]

I'll let the banning admin aware and see if he's willing to change the ban duration

[rugged topaz]

thanks

[lilac nova]

Then your ban will remain

[near halo]

Why ?

[wary slate]

me too daddy mumu

[near halo]

What did I do ?

[lilac nova]

The guy got banned 7 mins after you submitted your ticket

[near halo]

Can some one explain what advertising is ? like I’ve never even played a rustoria sever and I’m banned before I even join

[rugged topaz]

mumu can u check dms

i sent u proof

[lilac nova]

One sec

[lilac nova]

Do you have other steam account tho

[late jolt]

my game wont allow me to join rustoria servers

[hidden basalt]

hey can you unban me?

i was joking in chat a year ago its a non justafied ban

[late jolt]

is says an error

[lilac nova]

Steamid please

[hidden basalt]

76561199144951227

[lilac nova]

Could you please send a SS?

[late jolt]

yea

hold on im waiting a que again

[hidden basalt]

thats my steam id right?

[lilac nova]

Yes, do you have other account tho?

[raven ingot]

my friend is banned on this server for no reason, like this is our first time playing

shes never played rustoria before and has 0 vac bans

[hidden basalt]

no i do not mumu

[north crest]

what is their SteamID?

[hidden basalt]

cross its a girl? unbanning rn

[raven ingot]

lol

[near halo]

no lmao

this is my only account?

[raven ingot]

76561199156371358

[lilac nova]

Then your ban will remain, feel free to play elsewhere

[late jolt]

i sent a photo

[wary slate]

i feel bad for you admins rn

[hidden basalt]

wdym? i only have one account. Who has more then one account for rust

[frozen hound]

fr they getting swamped with kids

[raven ingot]

bruh ion even know why my friend banned she has 40 hours 😭 and has 0 vac bans

[hidden basalt]

this makes no sense?

same i have no vac bans and 1.5k hours

just trying to play some official

[rugged topaz]

why do i have to wait a week when it said, "your appeal has been accepeted. This seems to have been a mistake on our end and the ban has been removed. you are free to play our servers."

[north crest]

Tell them to wait 5 mins then they should be able to connect

[raven ingot]

thanks man

[wispy loom]

Feel free to F5 your page and telling us what it says then

[hidden basalt]

dont know how you can be banned from saying something in chat when i was obviously joking

[wispy loom]

[hidden basalt]

i see way worse in chat no one takes it seriously that what makes rust, rust

[wary slate]

we in scrims rn cael holup

[hidden basalt]

waiting for support rn

this is crazy

[cosmic rapids]

Hi how can i do a ban appeal ?

[hexed nimbus]

!APPEAL

[marble mantle]

Hey, @cosmic rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cosmic rapids]

thanks

[hexed nimbus]

this is the way to make a appeal my friend

[cosmic rapids]

tell me i was banned for 'playing with a cheater' which was a random guy i surely played with for one night and ive met on the main rust discord, is there anything i can do to prevent those type of thing happening beside looking at their steam profile, and i cant even be sure i would be able to notice something ?

[hexed nimbus]

so many cheaters around atm i would say solo or play with people you realy know but then still sometimes the cheat

[cosmic rapids]

i got no jokes 4 succesful report on the main menu those last 3 days, and some reports were made the 12/02, i cant understand how bad this game has turned those last month... guess im gonna play only solo serv but after 5k hours this game is kinda boring alone..

alrighty thanks

[sharp matrix]

where do i report people who i have proof of saying n-word

[lilac nova]

You can report via /ticket in-game, but did he say this over voice chat?

[sharp matrix]

yeah

[lilac nova]

Unfortunately voice chat isn't moderated. I'd recommend to temporarily disable the function in game settings under the Audio and Voices selections.

[sharp matrix]

bruh i got him in geforce experience legit t bagging me and repeatadly screaming the n-word

[glass carbon]

voice chat doesn't have logs, you could potentially add a voice over

or have your teammate saying that

[sharp matrix]

ah shit

[glass carbon]

even if that's not the case, that's what they can claim

[sharp matrix]

id not think about that

[glass carbon]

so to keep it fair it isn't being moderated, even though it's unfortunate

Hopefully facepunch will add a feature of some sort to battle that in the future

[twin flume]

so i got banned for playing with some guy that i didnt know was cheating when i tried joining the server It said i was banned and my unban was set for 6 days

ive waited 6 days and it still says im banned

for some reason

[glass carbon]

it's 7 days by default, not 6, so you probably have less than a day left

@twin flume

[whole carbon]

How long does it take for kit booster to activate ?

its been almost 20 mins and I cannot claim in game

[sterile moat]

restart game

[neat pumice]

Hey there, I've pressed a few buttons on our end here - Try doing /auth now 🙂

[whole carbon]

thank you!

i heard the twitch connection is broken, is there a channel I can follow manually to verify twitch ?

[livid tapir]

unfortunately no, twitch and youtube aren't linkable at the moment, though if you linked them before they broke you still get the points

[sharp pilot]

Admin EU Main is getting ddosed!

[rain charm]

uh
i joined a group and were just chilling at the outpost for the last 30 mins o.o
ive spent most of the day at the outpost just rping

[sterile moat]

please make an appeal

the link is in my bio

[rain charm]

bans.rustoria.co?

[sterile moat]

yes

[wispy loom]

Looking into EU Main

[sharp pilot]

thank you.

[wispy loom]

Please DM me if you are experiencing lag again

[timber cedar]

US 2X VANILLA racist guy saying the N word, steam name is Genasis, steam id is 76561199237595295

[hexed nimbus]

is this in voice or gamechat ?

[timber cedar]

VOICE

[hexed nimbus]

im sorry but we cant monitor voicechjat my advice is use the ingame mute option or turn voices off as a whole

[tepid kernel]

Moderators. please bann. HORIZON: 76471198327681462. 5x trio server

[rain charm]

1-3 business days ;-; dang, my time off is limited as it is

[tepid kernel]

Hes Spin botting! PLX ASAP

Moderators. we have a spin botter. HORIZON: 76471198327681462. 5x trio server us, no bp.

[blazing canopy]

just got denied for chat mod so im going to apply again

[north crest]

!ticket in game is best for these instances. In any case this player has been banned

[marble mantle]

Hey, @tepid kernel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[blazing canopy]

will i get accepted after my 10th staff application?

[hexed nimbus]

might

[blazing canopy]

LOVELY

[shell narwhal]

ayo where can i report cheaters

?

[marble mantle]

Hey, @shell narwhal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shell pawn]

Please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[quaint edge]

/ticket

[marble mantle]

Hey, @quaint edge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[marble mantle]

Hey, @plucky sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[crisp brook]

SAME

[lunar hawk]

Can VIP be purchased now for next wipe?

[hexed nimbus]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[empty arrow]

if want to buy vip for next force how can i?

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[shell pawn]

what server

[worthy quiver]

5x nobps

[shell pawn]

us?

[west basin]

How long must one wait to appeal a denied appeal?

[timber bridge]

Taken care of.

Thank you for the report.

[flint crane]

Where do I report a cheater?

[timber bridge]

Denied appeals are final, may I ask what it was for? Denied appeals do not mean a ban is permanent but simply means they will not change the time of the ban.

[flint crane]

already F7'd him

[marble mantle]

Hey, @flint crane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

We have a ticket system in-place for our admins as well.

[paper valley]

How to know the duration of the ban tho?

[near halo]

I submitted an appeal

[timber bridge]

If the appeal is denied, when you load in the server it will give you a time limit if there is one, unfortunately if the ban was for hacking it is a permanent ban.

[paper valley]

Thanks for the info

[timber bridge]

No problem.

[near halo]

Could you check mine out?

[crisp brook]

WHAT ABOUT PLAYING WITH A HACKER

[near halo]

shade I have the same thing but ive been banned for months now

[timber bridge]

I do not review appeals, our admins do. Appeal reviews can take 1-3 days.

[crisp brook]

bro ong

[near halo]

okay

[crisp brook]

its been 4 days now

[timber bridge]

Playing with hacker is Typically a 7 day ban. However this can vary based on your history amongst other things.

[near halo]

It was my first time

[crisp brook]

i have no other bans mutes anything

[near halo]

Does it usually take long for them to check appeals?

[crisp brook]

no

[timber bridge]

Again it varies not just based on if you've ever been banned but typically if it's not a regular occurrence you should only receive a 7 day ban.

@crisp brook ^

[near halo]

Yeah Again ive been banned for months ill just wait for the admins thanks

[crisp brook]

ok also u said it takes 1-3 days for appeals

[timber bridge]

Correct.

[crisp brook]

its been 4 days

😐

[timber bridge]

Again typically can take more can take less. I would assume you should receive a response soon.

[crisp brook]

mhm when ive sent two appewals

[timber bridge]

You've sent 2?

[crisp brook]

not what i meant to say

[storm yacht]

when you make a ticket to report someone, does it only take a sentence to get them banned, or do mods ask for proof on discord

[neat pumice]

We run our own investigation based in part on the content of the ticket. If you have evidence you'd like to submit, please upload it to a content sharing website like Streamable, Youtube or Imgur and include the relevant links in the ticket. 🙂

[storm yacht]

how can i do that? i can only type a message in the /ticket

[neat pumice]

You are able to paste in the link to the website where the evidence is 🙂

[storm yacht]

ok

[safe garnet]

need admin help please

[fresh minnow]

!appeal

[marble mantle]

Hey, @fresh minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[safe garnet]

1-3 days lmaoo

[terse gulch]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[shell pawn]

@near halo it means your perm banned

#368790610783764480

[unkempt imp]

is there nightime on rustoria 5x US

[stone wren]

hey, can i get an admin

i have a clip report for someone using a slur

@here ??

[north crest]

Unfortunately, voice chat isn't moderated. I'd always recommend if someone is being bothersome over the medium to temporarily disable the function in game settings under the Audio and Voices selections.

[stone wren]

okay, that makes sense. thanks

[oak iron]

Is discord auth having issues?

[north crest]

Linking? or just discord issues

[oak iron]

Yeah on .link, it's not been giving me points in game for a while now

[north crest]

hmm

[oak iron]

also haven't been donator for a bit and still got role in discord

[north crest]

ayy

I pushed some buttons

looks like it insta fixed?

[oak iron]

Yeee, working in game now. Thanks :p

[north crest]

np!

[gray cave]

yo how can i get support? I literally got muted for nothing in rustoria 3x

[shell pawn]

@gray cave pop in #368790610783764480

[worthy tiger]

any mods? stream sniped and hacked against 😦

[shell pawn]

For them stream sniping part that is on you. You have to hide it better for the hacked part please use our in-game ticket system and F7 him too. This is the format /ticket add <report details user(s) video link>

[near halo]

I want to know why I got banned , “exceeding the team limit “ when I never

I don’t even know 8 people to do that with lmao

[shell pawn]

@near halo pop in #368790610783764480

[lavish cove]

bro can i know why im banned

[upper escarp]

Try re logging into a rustoria server, should give you a ban reason

[shell pawn]

@lavish cove pop in #368790610783764480

[hazy cypress]

Thanks again guys have a good one ❤️

[oak ridge]

IS the donations a subscription or do u need to reby everymonth?

[shell pawn]

@oak ridge pop in support

[oak ridge]

?

[shell pawn]

#368790610783764480

[oak ridge]

cant

IM leaving any time

I just need to know if its a subscription or if u need to rebuy it

[oak ridge]

OK

Thanks ❤️