support

[quasi crest]

you should see the reason when trying to connect

[humble ore]

hacking but im not hacking i just killed a team with a silenced gun

[gloomy pulsar]

Well is it rust ban or rustoria ban

[humble ore]

not sure

[gloomy pulsar]

Wait is says hacking

When loading if it does it means a rustoria staff banned you

[gleaming hound]

Send me your Steam ID

[lusty dock]

link that steam account babe

[humble ore]

https://steamcommunity.com/profiles/76561199085936397/

[lusty dock]

yeah you're cheating

[humble ore]

you know the little metal towers at launch. i was just sitting in it with a silenced mp5 and killed mom clan

[near halo]

when is wip

e

[lusty dock]

which server

[near halo]

PST

[humble ore]

10x us

i have 1455 hours

its was just a spot not alot of people know about

[normal nova]

eu main crashed

[humble ore]

i was 20 meters away from them

[odd shuttle]

fkn shitters

i was mega loaded why u make server crash

[humble ore]

i was not scripting or wallhacking

they were just right infront of me

[lusty dock]

@humble ore here are my findings:

1. level 0 account
2. completely private
3. almost no rust hours
4. these admins do not ban anyone without the most concrete of evidence
   conclusion: no point in sending an appeal as its going to get denied, move onto your next alt

[odd shuttle]

<@&274971100184576010> get back on your ass and work fat fucks

[humble ore]

i have 1455 hours

[lusty dock]

unprivate your profile

[gloomy pulsar]

Pls don’t tag staff roles

[humble ore]

try now

[toxic shard]

!appeal

[marble mantle]

Hey, @humble ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lusty dock]

point being, you have 1.4k hours with no level

you bought the account with farmed hours, sorry bro

[humble ore]

i had the game gifted to me

[lusty dock]

gifted to the account probably

[dense token]

There are a couple of guys yelling the n word in voice. Is there some way to report them?

[toxic shard]

Would appreciate if we can keep this channel for support request

[toxic shard]

We do not moderate voice

[gloomy pulsar]

@humble ore @lusty dock #general

[lusty dock]

i am only giving my opinion on support requests do not mind me

[gloomy pulsar]

You can state that in a list but don’t do it in a long conversation yous can argue in any other channel except feedback suggestions lfg and support

[near halo]

WHEN IS WIPE

[lusty dock]

my opinions are clear and concise please do not stifle conversations about support topic

[craggy lava]

#oldserverinfo and search for your server

[gloomy pulsar]

Another option is @ the bot

For whatever server and all servers wipe on force wipe do !force for when force wipe is

[mint ravine]

is there a way to find out why u were banned as im v confused why

[craggy lava]

Reason shall pop up when u try to reconnect

[mint ravine]

it just says play elsewhere

[upper escarp]

Then you may be banned for a variety of reasons. You can appeal, but otherwise are welcome to play elsewhere :)

[mint ravine]

thanks when i appealed they never said the reason and i haven't cheated

lil confused

[opaque nimbus]

#Admin Tell Spoofy to get on this is ridiculous.. Been waiting since yesterday. My whole wipe is ruined because of a mistake.

[lusty dock]

link your steam profile

[toxic shard]

Send me your steamid in dm

[lusty dock]

let the world see your steamid

[opaque nimbus]

Admin???

[lusty dock]

link your steam profile

[gloomy pulsar]

Shutup Marc is saying send and your saying somthing diffrent

[lusty dock]

you aren't an admin nor a chat mod please stop pinging me

[gloomy pulsar]

Neither are you

[raven mist]

Take this to general

jeez

[hexed nimbus]

Was just about to say the same

[lusty dock]

i have done in-depth investigation work into your case and here are my results:

i have no clue because your account isn't immediately sketchy, pls talk to admins k thx @opaque nimbus

[gloomy pulsar]

Nah I’m good I’m just tryna tell him stop saying diffrent stuff to Marc

[opaque nimbus]

Someone call Spoofy! He been off for two days now and is apparently the only one who can fix whatever is keeping me off of UsS - Mondays.

[hexed nimbus]

Marc’s a big boy he can handle himself

[gloomy pulsar]

Ik

[opaque nimbus]

Someone call Spoofy! He been off for two days now and is apparently the only one who can fix whatever is keeping me off of US - Mondays.

[gloomy pulsar]

Without some Randy making his like harder

[lusty dock]

man what the hell is a spoofy

[gloomy pulsar]

Join waiting for support

[gloomy pulsar]

He’s a admin

[opaque nimbus]

@zealous kettle

He wont allow messages so i cant even call him

[raven mist]

Try to join ingame again @opaque nimbus

[opaque nimbus]

Ok Ill check real quick

[gloomy pulsar]

Join waiting for support if you can’t load

[hexed nimbus]

Can you please head to #general now ty

[gloomy pulsar]

why I’m telling him to join waiting for support if he can’t load

[hexed nimbus]

Well thank you for that but we will take it from here.

[kindred hemlock]

I was banned for using bugs, how do I find out how many days I was banned? And is it possible to appeal?

[lusty dock]

you do the !appeal

[opaque nimbus]

Nope. Still wants me here in Discord to talk to Spoofy...

[hexed nimbus]

!appeal yes you can appeal. Reason is given when you try to join back to the server

[marble mantle]

Hey, @kindred hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raven mist]

Checking

[raven mist]

Try now

[opaque nimbus]

Thank you. This is also the message I tried to send him but wont allow me too. If ya want to send it to him " Hello, I tried to message you yesterday. Rustoria Us - Mondays wont allow me to connect until I talk to you apparently. Did I do something?? Almost 2k Hrs and am Solo most of it. This really ruined my Wipe for this server. I had two bases this time around with alot of Bps from last Mondays Wipe. Could you tell me what the issue is and if there is non what are you gonna do for me because of this."

[opaque nimbus]

Ok. One Sec

[opaque nimbus]

I was able to load in this time. Thank YOU! What was the issue? Why did this happen?

[noble crag]

@hexed nimbus peep dm whenever u get the chance brotha

[hexed nimbus]

Just did 😂

[marble mantle]

Hey, @fallen heath

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fallen heath]

thx

[mild wasp]

It could be theeeeeee cad bane

[fallen heath]

ohkay

[tepid obsidian]

Hello! I went into the game with a friend invited and suddenly banned me. Please help solve the problem!

[mild wasp]

Make a ticket if you want to report him though homie

[mild wasp]

!appeal

[marble mantle]

Hey, @tepid obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[balmy cypress]

?steamid

[marble mantle]

Hey, @tepid obsidian

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Send your steamid and I can check this now @tepid obsidian

Found it now, looks like your friend was gamebanned while on the server @tepid obsidian - you'll have to stay banned for now.

[tepid obsidian]

76561199070220096

[tepid obsidian]

I didn't know he played with cheats. I want to play it's not my fault

[fiery fern]

Hi! I was banned for playing with a cheater. I didn't know about him. Is there a way to fix this?

[gloomy pulsar]

Everyone can say that

[young lily]

@balmy cypress

I need some help

[short palm]

<@&274971100184576010> 3PLWWWW esp eu long

[tough yarrow]

Please don’t tag admin roles mate. Use /ticket in game to report a player

Pls n thanks

[tough yarrow]

!report

[marble mantle]

Hey, @short palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[young lily]

@balmy cypress

[balmy cypress]

You were unfortunately still in the team with them so will be banned for 7 days, its your responsibility to know who you are playing with and you take the risk by being in their team.

[balmy cypress]

Whats up?

[young lily]

I need some help my friend laseh got banned for ban evading but we’ve talked to you before and we had no problems

[tepid obsidian]

I'm so sorry this happened! But I'm not guilty of anything. I just want to play. I always play fair.

[balmy cypress]

I am sorry you got into that situation but this is the unfortunate result of having a cheater in your team. You can play again in 7 days and I stress that you should be very careful who you take into your team.

[balmy cypress]

Is your friend able to make a ban appeal on the bans website

[tepid obsidian]

Thanks for understanding

[jovial canopy]

how do i get perm banned for "aiding a ban evader" when i didnt even know i was helping him my self? slightly extreme to perm me for that

[young lily]

Yeah I can try to get him too I was just trying to see what you can do because he wasn’t to happy that he got banned again for the same thing that was already resolved

@balmy cypress

[wise stump]

@balmy cypress why the whole server fuckin wipe

[hexed nimbus]

Have you checked #oldserverinfo it might be due to wipe today

[dry kayak]

how do i appeal a ban

[wise stump]

you realise

that wipe is in 40 minutes

[hexed nimbus]

!appeal you can do that here

[marble mantle]

Hey, @dry kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dry kayak]

!appeal

[marble mantle]

Hey, @dry kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wise stump]

not at 2:30

[hexed nimbus]

Well might be a time set wrong it happens it’s not that it wiped days before. It’s only 30 min be happy now you got 30 min longer wipe

[jovial canopy]

@balmy cypress can i talk to you in dms real quick

[young lily]

@balmy cypress look at this if u didn’t see it already

[wise stump]

30 min longer into wipe after not being able to use the shit and hours i played on last wipe to get my last 30 min

[hexed nimbus]

Enjoy the wipe mate and good luck. Go get m tiger

[naive garden]

So me and my friends were playing rust on rustoria.co us mondays and we invited some ramdom dude to our team and we were just playing and he got banned by anti cheat and the admin banned us too from the servers. Idk we didint know that he was cheating. Can yall unban us from ur servers.
Thank you my steam - https://steamcommunity.com/profiles/76561198955186423/

[balmy cypress]

Tell them to come to discord themselves and I'll look into the ban with them

[balmy cypress]

Hey, whats up?

[jovial canopy]

can you make it so i can message you as a discord bot just says something

[balmy cypress]

You should have knew they were cheating when their old account also got gamebanned

[balmy cypress]

Definitely not a random guy

[balmy cypress]

Added you

[gloomy pulsar]

I hate how many people say it’s random

[wise stump]

thats why you are chat mod not a server mod.

[gloomy pulsar]

Who?

[wise stump]

have fun controlling that memes arent in general mike

[gloomy pulsar]

He’s a chat mod in server

[cold coyote]

Yeah ^

[gloomy pulsar]

And also pls talk to him in any other channel other than this and feedback support

[balmy cypress]

For lying about the cheater being a random and knowing about their history but still playing with them, your group are banned for a month. I'd consider that to be very fair and you are given this chance since you've not been banned before. I am always around if you'd like to discuss further.

[icy schooner]

Hi! On February 4, I bought a VIP, but I still have a queue. I created a ticket, but I still have nothing. The money was debited from me.

[versed dust]

sadge

[balmy cypress]

Hey there, I don't see a #payment-support ticket, please go into that channel and create a ticket and we can look into this for you

[fiery fern]

Hello! I went into the game with a friend invited and suddenly banned me. Please help solve the problem!

[balmy cypress]

Same answer that was given to your teammate, you will remain banned for 7 days as you were playing with someone who got gamebanned.

[fiery fern]

Thanks. It's just that when I log in to the server, my time does not write. and he writes.

[balmy cypress]

It should do now, both of your bans are set to the same time. Perhaps it will take some time / restart for the time to display when connecting to the server

[fiery fern]

Thanks. We wanted to play on the server for a month and bought a VIP for this. But such a problem occurred(((

[fringe sleet]

Okay so I’m banned for Having a Group of more then 3 but we was only a 3 man group and it was last day of wipe I bagged a Random and told them to spawn in a 2x1 with unlocked codes I gave away my loot in the 2x1 and less then 5 minutes later I was banned for basically giving away loot is there anyway to get unbanned earlier or no?

[gentle bay]

Zeus 5x just went down?

[soft lava]

hey i was told if i have VIP i get to see the map seed before wipe?

[iron jolt]

RIP ZEUS

[near halo]

When i load in it asks me to play elsewhere why is that

[hexed nimbus]

This is not true I’m afraid we offer no map previews other then for US and EU long servers

[soft lava]

okk

[iron jolt]

we want zeus

[gentle bay]

yeah

[gusty oxide]

we want zeus

[near halo]

@near halo that means that someone banned you because you misbehaved or at least didn't follow the rules but you can make a ban appeal on https://bans.rustoria.co/

[wise rivet]

FCKING HELL IM DEAD IN MINING WITH FULL METAL XD

[near halo]

Zeus 5x EU is coming back up

[iron jolt]

WE WANT ZEUS

[normal acorn]

we want zeus

[hexed nimbus]

This means exactly what it says I’m afraid. Think back what you did and you will find the awnser why you got this ban

[gusty oxide]

we want zeus

[iron jolt]

SHADIT

[near halo]

Zeus 5x EU is back up!

IP: connect zeus.rustoria.uk:28015

[normal acorn]

pushin 🇵

why it crash my game smh when i try loading in

[near halo]

that often happens when you join a server, get out of the server and try to reconnect to it

it sometimes crashes your rust for some reason

[keen anchor]

I think theres an issue with rustoria us small it seems to be extra small lol

[sick plank]

hello

[native osprey]

my vip not working

[hexed nimbus]

Hi

[native osprey]

for us main

[hexed nimbus]

Please restart if it’s still the same please use #payment-support

[coarse iris]

EU Small crashed

[proper shoal]

EU small crash

[languid bison]

vpn ban😩 😩 😩 😩 😩

help

[quasi crest]

!appeal

[marble mantle]

Hey, @languid bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jaunty pelican]

Anywhere I can speak to a mod or something in private I found a bug which crashes servers by accident. Needs patching

[balmy cypress]

Added you to discuss 🙂

[jaunty pelican]

I think it works on nearly all modded

[humble vessel]

NA MAIN HARD LAG

whole server is down

[rare valley]

hey luke can i talk to you ?

im gonna make a appeal rq

[boreal sand]

I was unbanned but it still says I was banned in game. I need help please :)

[balmy cypress]

Looks like you are banned for another four days

[boreal sand]

I got a notification saying my appeal was accepted though

Why am I still banned if my ban was appealed?

[tough yarrow]

An accepted appeal can sometimes refer to a ban being shortned

as oppose to an instant unban

[boreal sand]

Bruh. I was wrongfully banned. I can’t even get unbanned???

[balmy cypress]

Incorrect button on our appeal website must have been pressed.

You were not falsely banned, you had a cheater in your group from what I can see.

[boreal sand]

I did not have a cheater in my group. Can I talk to whoever banned me to see why they thought this or even who this cheater was??

[balmy cypress]

I will speak with the admin now and see if they can reach out to you

[flat rune]

@balmy cypress Is there anyway for me to get an update on my ban appeal?

[boreal sand]

Thank you

[hexed nimbus]

You can view status on the bans page

[flat rune]

Okay, i posted my appeal 3 days ago and it says its still under review. Is there anyway to speed up the process?

[hexed nimbus]

I don’t know the details of your ban but sometimes it can take a bit longer

[flat rune]

I was banned for playing with a cheater and I don't even know any cheaters nor have I ever played with any.

[hexed nimbus]

If this if your first time you will be looking at a 7 day temp ban no matter the outcome of the appeal when you get a awnser ( denied or accepted ) log into the server and you will see the remaining time untill you can join

[flat rune]

I don't get any time on it, it loads the server then once I'm loaded in I get disconnected and the message is "Disconnected: Playing with hacker" will the 7 day temp ban start when my appeal is looked at?

[hexed nimbus]

From the point you got banned and I said when you get a awnser on the appeal it will show so not at this moment

[flat rune]

thanks for the help

[hexed nimbus]

Your welcome

[still pier]

any admin ?

[toxic shard]

What's up ?

[still pier]

@toxic shardI dm you

[lone fog]

<@&874995535881326632> Who is there?

[hexed nimbus]

Please do not tag staffroles #rules

[undone geyser]

1

[hexed nimbus]

How can I assist you

[lone fog]

sorry

[languid bison]

hi, admin
VPN BANs. check out plz
76561198363023836

[hexed nimbus]

!appeal

[marble mantle]

Hey, @languid bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[languid bison]

appealed😩

[misty scroll]

Fixed, please allow a couple of minutes before trying to connect

[hexed nimbus]

👆

[languid bison]

thanks

👍

[hexed nimbus]

[lone fog]

76561198857522130 My ticket was closed with no response, how do I know if I'm banned or not?

[icy osprey]

how do i make a ticket

/ticket

[marble mantle]

Hey, @icy osprey

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[toxic shard]

Your appeal got denied

[lone fog]

How can I understand it?

I got banned for nothing

I hope this is a joke

[icy osprey]

can I get script check like rn

[lone fog]

It is possible, but what will it give you? because i'm still banned

[sacred crypt]

<@&274971100184576010> Im banned and it didnt tell me

[balmy cypress]

Hey there, join up into https://discord.gg/k5ZtTgJq and we can look into this

[lone fog]

I use a translator, I don't speak English well

[icy osprey]

@azure kelp can get a script check on 2 ppl

[balmy cypress]

Please make a ticket in game

?report

[marble mantle]

Hey, @balmy cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[icy osprey]

made ticket 163

[fiery dome]

made ticket id 149 @balmy cypress

[balmy cypress]

Will be reviewed as soon as an admin is available

[fiery dome]

listen man, im not trying to be rude but w have just lost all of our wipeday progression to cheaters who are like 30 years old and clear cheating please atleast can you look into this, every wipe i buy vip for this and the support is so slow im contenplating onquiting this server for another as i purchase vip every wipe and this happens they are literaly shit talking russians with fly hacks

[icy osprey]

same

[fiery dome]

its stupid i have already been in this vc for like 20 minutes now and all ive heard from an admin is it will be reveiwed as soon as possible

[icy osprey]

Fr

[gloomy pulsar]

It’s just unlucky

[icy osprey]

yeah

[gloomy pulsar]

Admins do there best with tickets you don’t understand how many tickets they get daily

Imagine every salty player who dies and always reports if they they triple them

[fiery dome]

do you understand how much money ive given to rustoria for a fuckinjg vip on wipeday just to skip a 500 player que ot be rage raided by 14 russians

[tribal veldt]

how do you admin fellows looking at banned alt account you linking ips or hwids

im guessing its the ips???

[fiery dome]

25 mins in the waiting for support vc and no one has taken action

[tribal veldt]

wait another 25 minutes then

[fiery dome]

no, i garuntee an admin wont even care

[tribal veldt]

LMAO

[fiery dome]

]they have probably seen it already and decided to not bother

[tribal veldt]

hard life

[timber bridge]

We do not discuss this. However it is more complex than just getting a new IPs or HWIDs 🙂 If you are intending on evading you will be caught 🙂

[fiery dome]

wow i member of staff just showe up

[tribal veldt]

nah not your servers

i dont use your servers as requested

but if i change my hwid and ip what else you using to track

[toxic shard]

The color of your walls, what you eat, the length of your hairs, ...

lot of things

[tribal veldt]

unless if you got a steam id history

also cap

[toxic shard]

we also have rapid saliva test

[tribal veldt]

it must be the ip

cause your unable to do hwid

so it must be, and since server dont allow vpns for this reason

DAMN im so smart 😄

and game shared library's

[balmy cypress]

[neat pumice]

[glacial pine]

Waiting in support, need quick admin support as its important and i have evidence.

[dense igloo]

/ticket

[marble mantle]

Hey, @dense igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dense igloo]

!appeal

[marble mantle]

Hey, @dense igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tribal veldt]

How you get money man rank?

You just got to donate or something

[heavy harness]

!appeal

[marble mantle]

Hey, @heavy harness

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[icy osprey]

@balmy cypress hello?

[balmy cypress]

Admins don't reply in here super quick as they are in game actively spectating reports, give it some time and the ticket will be reviewed 🙂

[near halo]

l

[full relic]

Any Admins available for quick chat?

[near halo]

https://tenor.com/view/cat-cute-kitten-kitty-pet-gif-16661939

[gaunt spruce]

rustoria eu main, Nickname Cyntex, https://steamcommunity.com/profiles/76561198064677822/ 21 hour in game, i loose alot stuff, he kill me every time H8 base, pls fast check admins!!!

[compact parcel]

!ticket

[marble mantle]

Hey, @gaunt spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gaunt spruce]

i use Ticket in game ID 194, but i want play, he kill me every time, pls check this player...

@compact parcel

[timber bridge]

Our admins look into every ticket. Please be patient and they will get to it as soon as they can. Also, Please do not tag staff un-necessarily.

[gaunt spruce]

ok sorry, i try wait
but i wouldn't write to you if it wasn't 110% cheater

hacker*

[timber bridge]

It's no problem, I assure you they will be taken care of if they are cheating 🙂

[gaunt spruce]

sI understand that there can be a lot of tickets, but how long will I have to wait if I want to play, as soon as I leave the house and go, he kills me

[timber bridge]

It can vary depending on how many tickets are ahead of you in-line and how much work each ticket will take to be resolved. Again, I assure you it will be resolved if they are indeed cheating... normally it doesn't take too long 🙂

[uncut oyster]

i joined the steam group but on website it just keeps saying join

[lucid pendant]

US MAIN LAGGING

[unreal blaze]

!appeal

[marble mantle]

Hey, @unreal blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[unreal blaze]

admin,we team buy 16+VIP, We share a BP account.
today this bp account is eac 3day(IP confusion)，
we team have banned now.
can you unban my team?

[little garnet]

someone called me a n word i feel discriminated against

i have a clip he is part of Vincent clan

[timber bridge]

In voice chat?

[little garnet]

yeah

[timber bridge]

We do not moderate voice chat unfortunately.

[little garnet]

weird

racist server

[timber bridge]

We do not condone it.

[little garnet]

you dont condone it but you do nothing about it...

[gaunt spruce]

one hour, no banned, ok ok... ty for good support...

[little garnet]

so you do condone it

[gaunt spruce]

good night

[timber bridge]

Incorrect.

[little garnet]

alright just in rustoria mods are all racist and support racism

then why you allow it if you dont condone it

makes sense huh

[timber bridge]

We do not allow it but do not moderate voice due to the capacity moderating voice chat would take. Racism is disgusting.

[little garnet]

mhmmm sounds like a bunch of racist to me

[unreal blaze]

who can help me?

Our team just bought 16 VIPs

[timber bridge]

You can say what you wish, it will not change the facts. We do not allow it or condone it however we do not have the capacity to moderate voice chat.

[unreal blaze]

@timber bridge can you help me?

[timber bridge]

What's up?

[gaunt spruce]

One hour player kill all player with aim + wallhack, but admins dont check 😄 so very goooooood, and i pay for this server....

[neat condor]

created a ticket in game on main about a hacker, can I get a response on this?

kids beaming everyone and has 60 hours

[timber bridge]

I have already explained this to you. We look into every ticket throughly.

[timber bridge]

The admins will respond as soon as possible.

[neat condor]

thank you

[near halo]

WHEN YOU ACCIDENTALLY INVITE SOMEONE TO THE TEAM/CLAN ON THE RUSTORIA MODDED SERVERS THERE IS NO WAY FOR YOU TO REVOKE/WITHDRAW THAT INVITE CAN YOU GUYS PLEASE WORK ON THAT, OR TELL ME HOW TO DO IT IF IT IS POSSIBLE EVEN

[timber bridge]

As far as the team works you can kick them from it.

[normal nova]

i really need help.pls check tickets asap

[timber bridge]

To submit additional suggestions please make a suggestion in #feedback-suggestions

[near halo]

for example on the Zeus 5x EU when you accidentally press E as a clan leader you don't only invite someone to your team but also your clan and if you have sharing settings for clan on that means if you accidentally invite someone that person can just join your clan when you are offline

this did not happen to me yet luckily but this happens pretty often

but there are servers that have a command called /clan withdraw (name)

[lusty dock]

can i get me a admin boryino to talk to rq

[near halo]

and i don't see ANY command like that on Rustoria servers, so when you accidentally invite someone there is no way to revoke or withdraw it, you could abandon the entire clan and that would work but to do that every time you missclick E on someone that is just messed up

there is no reason why you guys shouldn't add this, so i will also put it in the suggestions but for sure forward this to anyone that could make this happen because it is just needed

[normal nova]

we have a fucking cheater here on.pls check tickets. asap

[timber bridge]

Admins work diligently to get to all tickets please continue to be patient.

[normal nova]

but if u lose all ur shit cus a idiot cheater then u will have fast help

[timber bridge]

Our admins are working hard to get to every ticket, be patient.

[scarlet berry]

Got an issue on eu main, a naken got in our scrappy, anychance someone can help us?

[near halo]

https://discordapp.com/channels/274965952116817920/391694431272566795/941512623311192064

[scarlet berry]

we got 6 of us waiting at outpost over it

[timber bridge]

We do not interfere in-game sorry..

[livid tapir]

admins dont interfere in gameplay unfortunately

[stiff widget]

did you try /kick them?

[near halo]

i just tested that for you by inviting a stranger and then trying to kick this stranger before he even joined my clan but that doesn't work

only clan commands out there

other servers/networks have the /clan withdraw also so you can withdraw/revoke clan invites

so this is what happens when you accidentally invite someone by pressing E on someone and he randomly joins your team when you don't notice it or you are offline and then he robs your base

[timber bridge]

Try to kick them using the Team UI

[near halo]

you don't understand what i am trying to say here? i am being very obvious

[timber bridge]

I understand about the offline thing

[near halo]

i can kick them once they have joined but i can't prevent them from actually joining after i accidentally invited them

on this server, the Zeus 5x EU one when you have a clan yourself and you accidentally press E on someone (invite to the team UI) he will be automatically also added into my clan

[neat condor]

so the hackers all have aks now... straight beamers at 40 and 60 hour accounts... killing our wipe.. they live next to us..

we all have between 2.5k and 8k hours.. really sucks

[livid tapir]

hierso just wants a way to cancel the invite which currently doesnt exist @timber bridge

you cant cancel after someone has accepted and you cant cancel before they do either

[timber bridge]

Yeah I understand that portion, it could be a great add-on However this isn't really something #support can do, Great discussion for #general

[livid tapir]

he put it in #feedback-suggestions too

[timber bridge]

That's great as well, so the devs can see it and possibly add it.

I wouldn't use Feedback for discussion though, so it doesn't get buried.

[livid tapir]

good addition tbh

[timber bridge]

Yes.

[coarse iris]

REEEEEEEEEEE EU SMALL DOWN REEEEEEEEEEEEE

[lone swan]

/TICKET

[marble mantle]

Hey, @lone swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[glad escarp]

!appeal

[marble mantle]

Hey, @glad escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

EU Small is booting

connect small.rustoria.uk:28015

[prisma elbow]

Dear admins 5 mins ago crash the server and i crafting 12k sulfur to gun poder , the server got some restet for 1-3 mins my gp is now away bugt ...

[steel prism]

!appeal

[marble mantle]

Hey, @steel prism

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawdry epoch]

need admin support

drag us please

[barren galleon]

BAN 101 CLAN FOR HACKER ASSOCIATION. THEIR HACKER JUST GOT BANNED

ADMINS HELLO. THEIR CHEATER GOT BANNED BAN THE WHOLE FKN CLAN U DO IT FOR OTHERS

[near halo]

need an admin to drag us

[barren galleon]

2 hackers from 101 clan banned on toria med. ADMINS BAN THE CLAN HELLO

[winter silo]

ONG

[carmine musk]

au's lagging again this gonna be fixed anytime soon?

[open kiln]

the ping spikes from AU is literally fucked

[alpine wraith]

i have a clip of someone flying at me on long

please help

he is trying to raid me now <@&274971100184576010>

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

get id

?id

[spring mirage]

where can i report a cheater?

[marble mantle]

Hey, @spring mirage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

?steamID

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren galleon]

ADMINS HELLO BAN 101 CLAN. U BANNED 2 HACKERS

[golden tapir]

ADMINS

[dense ridge]

hello admin

i am being threatened with what is formally know as a doxx Strigga Steve: you might start lagging cuz of that

[unkempt flame]

is rustoria eu main same map as last wipe?

I played this a few days ago it was the exact same map bro

[near halo]

is there anyone on suppourt

[fickle lagoon]

i need help

Why did I get banned for hacks as soon as I entered the server?

[lusty dock]

@timber bridge bro can you explain why i just got muted for saying pakistan

[timber bridge]

#support message

[lusty dock]

i didnt use it in that context?

i literally said pakistan is the country im from, then 3 day mute

[timber bridge]

I understand that, it is part of the filter as it is used to bypass and use as a slur.

[lusty dock]

i wasnt insulting anyone with the term, and why the hell is the name of my country a slur

if you understand that you can unmute me right? or you going to sit here and tell me my mute is deserved for saying my country name

[empty cliff]

can someone drag me

i just have a really quick question

[timber bridge]

No, you were actually muted for baiting and the mute will remain.

[lusty dock]

my point still stands, what the fuck kind of logic is it to ban a country name

[timber bridge]

You can argue all you want, you were attempting to get players to trigger the filter.

[lusty dock]

Doesn't matter what I was doing, you're banning my literal country

[empty cliff]

please?

[lusty dock]

that's the dumbest fucking shit ive ever seen

[timber bridge]

You will remain muted, have a good day.

[winter silo]

classic netsploit W

[empty cliff]

i bet u arent actually connecting from an ip thats located in the country u specified

rekt

[lusty dock]

What the fuck does that even mean? I was born there

fucking euro weirdos telling me my country is a slur

[timber bridge]

You will remain muted, head to #general

[empty cliff]

someone drag me please

[barren galleon]

drag me

[indigo stag]

is any admin on 5x trio banning people, there is a hacker blantly hackingf

[stiff widget]

!ticket

[marble mantle]

Hey, @indigo stag

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[indigo stag]

and nobody is doing anything about it

[sick plank]

Any admins online?

[torpid girder]

a large team got banned on us main. That team was on alt accounts, they are now on their mains and raided their base back

[grave ember]

hi, guys can i ahve some support, it's really important

[mental moth]

!report

[marble mantle]

Hey, @torpid girder

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

I'm not staff but can i help u?

[mental moth]

I'm not staff but can i help u?

[grave ember]

im need some info about ban of chinese group on your servers

on eu medium

[mental moth]

They don't show information about bans

[hollow plinth]

Help

[narrow kraken]

When i try to do the youtube link google blocks it and for the twitch it just says something went wrong, is this a known issue or is it just me?

[hollow plinth]

How long do I have to sit in waiting for support for usually

[mental moth]

YouTube and twitch don't work atm they are working on a fix tho

[hollow plinth]

/help

[mental moth]

Rustoria content only

[narrow kraken]

thank you

[mental moth]

Can i help you?

[hollow plinth]

Yes I’m in call

[mental moth]

Admin/Mod will move u when they are available be patient

[hollow plinth]

Do u know how long it’s been like 15 mins

[void condor]

What's the issue?

[north crest]

please use /ticket in game to report players, add this url to the ticket. I would refrain from posting clips in here as it can alert people as well.

[slate olive]

!appeal

[marble mantle]

Hey, @slate olive

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[marble verge]

!appeal

[marble mantle]

Hey, @marble verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[waxen shale]

<@&274971100184576010> zeus 5x, super sus dude, looks like esp and scripts. name is sud, pls check him out

[shell pawn]

@waxen shale please refer to a ticket in-game. Also please do not ping staff #rules

[waxen shale]

it is urgent enough to ping the staff, hes going on a tear and hes not getting eac banned

[stiff widget]

You neeed to make a /ticket in game 🙂

[shell pawn]

@waxen shale you should also F7 him in-game he might get EAC banned.

[waxen shale]

i did /ticket just now and f7 like 3 times lol

[spare widget]

@waxen shale It's best to not call anything out either in-game or on here since it's a public space. We're always following up on every single ticket as quickly as possible. The other tickets also feel urgent to each of those individuals as well so hopefully understandable how we have to work through it all and often can't just instantly hit ban the moment a report is made. Our investigations also take some time since we look at everything- but thankfully we catch a crazy amount of cheaters and will always respond to your ticket asap. Appreciate your patience until then

[slow jay]

can any admin help me in suport

[mental moth]

I'm not staff but can i help you

[slow jay]

it all good now for somereason i server crashed on small then i could see any rustoria servers

[final night]

.

[copper wharf]

I cant get the the follow on twitter and subscribe to youtube, although i do it.

[slow jay]

now the servers wont show up again any clue why

[mental moth]

YouTube doesn't work atm but twitter should work

[mental moth]

Rustoria servers or all servers?

[compact parcel]

Youtube//twitch linkage is not currently working

[slow jay]

Just rustoria

[mental moth]

Try connecting with the ip

[compact parcel]

Hey,

Someone will reach out to you shortly to assist you with this issue

[copper wharf]

Is there any way to show you that i do it so i can have those extra points?

[gleaming hemlock]

my ban finished but it isnt letting me load in ?

<@&274971100184576010>

[soft shadow]

^

fr i just waited a week to play again, set alarms just for the timer, only to still not be able to join. All because some asshat off the rustoria LFG decided to cheat

[mental moth]

Don't ping staff

You should get a message from the bot if u linked your discord
If you didn't u can always go back to the appeal site to check

[soft shadow]

thank god im unbanned now

[stiff widget]

wait at least 15 mins before retrying, if you keep trying to join you will flood the server

[gleaming hemlock]

all fixed - Thank you mods you are the best

[fluid bison]

!admin can you help in NPC PLS my dead budy is in textur

EU main

[toxic shard]

I'm sorry but we are not allowed to interfere in any way in the game on official servers

[fluid bison]

OK

[toxic shard]

but there is a "known bug" where only the person killed can get his body back, might worth a try

[dusty dawn]

I logged into the server with Teamviewer and was banned for playing with a cheater

[near halo]

@dusty dawn if you truly believe you have been falsely banned you should make a ban appeal @ https://bans.rustoria.co/

[formal lagoon]

us long down?

[plain beacon]

I think so

glad its not just me XD

Can an admin please fix US Long server? thank you

[wispy loom]

US Long is booting back up

Server is back up
connect long.rustoria.us:28015

[frank bane]

eu main membership. when trying to join it just says server not responding

[wispy loom]

Hello, see if you can connect using console:
connect main.rustoria.uk:28015

[frank bane]

thnx it worked

[fathom stratus]

@wispy loom can i get help

[mental moth]

Join #368790610783764480

[tiny violet]

Are admins mainly US based?

[past elbow]

can i report one cheater

[spare widget]

Nope, all over the world

[tiny violet]

Okay, just didn't want to wait a while in the support channel if they're US based ahah

[spare widget]

Best thing to do is report in-game with "/ticket add (your report with details)". Just make sure not to call anything out in chat or voice please. Doesn't hurt to F7 to report to EAC as well

[past elbow]

ok

[wispy loom]

Hey what do you need help with?

[plain beacon]

Theres a dude going full blatant on US Long. Tried shooting me through the wall of my base. Not sure who but they got LR at Train Yard

[mental moth]

!report

[marble mantle]

Hey, @plain beacon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

Don't call out in chat

[tropic rampart]

!appeal

[marble mantle]

Hey, @tropic rampart

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tropic rampart]

hi i appealed and it says YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

ERROR ID: B447B61A-056D-491A-AC9D-DB976C9D1D0E

[quasi crest]

Wait 10 minutes and try to appeal again, if you still cant message me

[tropic rampart]

sure thanks

[oak holly]

Hello can anyone see what time im unbanned tomorrow? admin said i would be unbanned tomorrow

[mental moth]

U will be unbanned same time u got banned

[oak holly]

Yeah but i cant remember when it was it has been a long week 🙂

[mental moth]

i think it should say if u go to the appeal site again

[oak holly]

Okay ill try

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

it says this but he told me i will get unbanned tomorrow

[languid bison]

admin,VPN bans check out plz, 76561199109048972

[mental moth]

@stiff widget can probably help u sorry idk

[mental moth]

!appeal

[marble mantle]

Hey, @languid bison

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

try to join the server and see if it says if you have a count down, diid you get a dm from the bot?

[oak holly]

Yes i got a dm where it just said it was denied

But i was in call with the admin and he told me there would go a week till im unabnned and that was last saturday

[languid bison]

appealed,check out plz

[stiff widget]

try to join the server and see if it says if you have a count down

[oak holly]

Alright thank you

[mental moth]

Be patient takes 1-3 days

[timid hollow]

How do i appeal an unfair can ban 3 days

Was not spamming, not being racist

[hexed nimbus]

!APPEAL

[marble mantle]

Hey, @timid hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

you were not banned and you know what you did 🙂

[timid hollow]

chat ban

I typed Jizspawned

3 day ban, really?

[stiff widget]

I suggest you think about other things you were typing in chat.

[timid hollow]

other things possible, "[91] Clan caused covid"?

[stiff widget]

Do you think that goes against our rules?

[timid hollow]

I'm not sure, suggesting some clan caused covid is against your rules? If so let me know so I will not accuse other clans of such things in future

[stiff widget]

The mutes going to remain, hope you have a nice day and treat people better. 🙂

[timid hollow]

3 days seems excessive, how do people get 12 hours chat bans whilst i get 3 days

my freind typed Pakistan and got 3 day ban too

[stiff widget]

Not really, you know what you did, you didn't call any clan out you called that clan out specifically for a reason. Anyway as I said. The mute will remain, I hope you have a nice day 🙂 if you do not need support, please move to #general

[timid hollow]

Do you not agree 3 days is too much for such a minor comment

[stiff widget]

#support message

[stiff widget]

I don't agree, sorry.

[timid hollow]

Ok, people are openly racist and get like 12 hours but I get 3 days for suggesting a clan caused covid

[stiff widget]

You know what you did. please if you don't need support move to #general Last warning. If you feel some is being racist in game make a /ticket please.

[hazy vortex]

what is happening, I have restarted and I can't join

[boreal gazelle]

its most likely a steam sided issue you can try to restart your steam

[hollow gate]

I got VPN ban, how long until I get a review on the appeal?

[mental moth]

1-3 Days

[normal roost]

1-3 Business days

seeing as its friday

[hollow gate]

there is a way to get VPN whitelist? its the 2nd time I got banned for "hacking" because of the VPN.

[normal roost]

I'd consider talking to an admin about this issue

[hollow gate]

ty

[compact ivy]

Excuse me?

[normal roost]

Yes?

[compact ivy]

I just got banned for playing with a cheater supposedly

[normal roost]

!appeal

[marble mantle]

Hey, @compact ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[normal roost]

Make an appeal and it should be processed within 1-3 business days

[compact basin]

5x no bps us is down has been for 30 mins now

[vapid obsidian]

We are currently working to fix the server and get it back and running asap

[compact ivy]

!appeal

[marble mantle]

Hey, @compact ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[compact ivy]

is there any way I could speed this prosses up? and if the appeal does not work how long will the ban be?

[mental moth]

Depends what u got banned for and no u cant speed it up

[compact ivy]

playing with cheater.

[timid hollow]

Don't play with cheaters i guesscheat

[compact ivy]

my group had no clue that he was cheating

[mental moth]

Is a 7 day ban

[near halo]

You know, I’ve put in over 1200 hours into rustoria main. I know a cheater when I see one and for you guys to let 6month old accounts with spotty hours adding up to no more than 50-60 add up roam the map and blatant script/hack. I don’t get it

It’s complete bullshit.

[mental moth]

!report them if u see one admins cant always be on the server just looking for cheaters

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

Also keep in mind they moderate 23 servers

[normal roost]

Admins do not play in game

[near halo]

Not talking to you frosty

[mental moth]

Well yea that's what i mean

[light summit]

How do I report a cheater please?

[quasi crest]

!report

[marble mantle]

Hey, @light summit

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[light summit]

Thank you!

[mental moth]

!report

[marble mantle]

Hey, @unborn palm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

Don't call them out in chat

[neat condor]

admin we were raided by def espers, reported them earlier yesterday on ticket system. they kept esping

[mental moth]

Be patient they moderate 23 servers with only few admins online at a time

And my tickets are always instant so shouldn't take too long its great support :)

[neat condor]

ticket came back as they were not cheating, but we hid loot in 2 different honney comb with people sleeping in there and they only raided that

please come look at I3

[mental moth]

If u have any proof include it in the ticket

[neat condor]

its really frustrating to get told that people are not cheating at 60 hours but we all have between 8k and 2k hours

[near halo]

What is the max amount of players in a team on rustoria 5x??

[mental moth]

Which 5x?

[near halo]

zeus 5x

[mental moth]

6

[toxic shard]

Click on the bot corresponding on the right of the screen

[near halo]

ah i see

[mental moth]

Dw i got this 😎

[rapid slate]

What is the group limit for rustoria 10x EU?

[toxic shard]

^

[mental moth]

6

[rapid slate]

Is there any server that is no limit?

[graceful epoch]

!appeal

[marble mantle]

Hey, @graceful epoch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rapid slate]

From rustoria

[mental moth]

Yea vanilla srvs

[still pier]

how can I report cheater

[mental moth]

!report

[marble mantle]

Hey, @still pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quasi crest]

im slow

[mental moth]

Faster :)

[still pier]

/ticket 76561198834592383 clairvoyant

[marble mantle]

Hey, @still pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[light summit]

Hi! I was given a ticket number in-game but I forgot what the ticket number is. Any way to retrieve this please?

[quasi crest]

try /ticket view

[quasi crest]

you need to type it in-game

[hazy star]

I was bannd

[toxic shard]

!appeal

[marble mantle]

Hey, @hazy star

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hazy star]

I was bannd

[quasi crest]

do as you see above ^^

[graceful epoch]

whaiting for support

<@&393554009799000064>

[small flame]

!steamid

[marble mantle]

Hey, @small flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

caughtlacking.rip||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||https://uploadi.ng/0xiIsM3I

?

[slender iron]

/ticket

[marble mantle]

Hey, @slender iron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slender iron]

How do I get general help with the connecting with Twitch and Youtube stuff

[near halo]

Emmm

how to get discord kit?

[slender iron]

Connect to the discord etc... Then you writen "/Auth" in game

[near halo]

Ok

Im complete this and nothing

[slender iron]

Then you use /kit discord and /kit steam

[near halo]

ok

[slender iron]

U might get the kit Booster soon

[near halo]

and? Im dont have

Restart server?

[neat pumice]

Try doing /auth now, have fiddled with some buttons and pulled a few levers on our end 🙂

[slender iron]

How do I get general help with the connecting with Twitch and Youtube stuff

[neat pumice]

Youtube and Twitch linking are currently unavailable I'm afraid - this is being worked on, but no ETA as of right now

[slender iron]

Can I get access to the Loyal Kit by any chance?

[loud night]

need help <@&274980199668645888>

[mild wasp]

Hm?

[upper escarp]

-_-

[mild wasp]

How can I help brother

[upper escarp]

give me a second and i will be with you

[upper escarp]

hes inw aiting for support

[mild wasp]

Ah shit ye o do be in bed

[vapid obsidian]

im at school

sadge

[loud night]

nifty can u help will only take a min

[tough yarrow]

Hello

[celest patio]

[near halo]

there is a motherfucker flying and debugging on our base i lost a inventory of farm to him

[balmy cypress]

?ticket

[marble mantle]

Hey, @shut python

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mental moth]

!report

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shut python]

tyty

[near halo]

no fuck that cant be asked i F7 him and i left the server

i am done there is always atlest 1 cheater next to me everywipe bro is it you admins that are fucking with me or what

[shut python]

silly cheating spatics

kid has priv profile level 0 and u let him on ur server

ggggggg

[near halo]

he is 100% gonna raid me now beacuse he fucking debugged in to our base

[shut python]

whats his name ?

@near halo

[near halo]

R?E?G?I?N?E?R i think something like that

[shut python]

ah diff guy then

[near halo]

he has a weird name so its easy to find him

[hexed nimbus]

Cheaters don’t play on servers with 10 players avarage the go to popular servers we work hard to ban them all but as we all volunteers and have fulltime jobs we can’t be in the servers 24/7 so that’s why we relying on your reports so we can take care of them.

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

cant be asked just go on the server and ban him '

can i apply for admin i would actually go on server and ban every fucking cheater even if they dont have any reports i will find them trust me

[shut python]

bro just have a look on ur server some next cheaters

[hexed nimbus]

What do you think we do with tickets ??

[shut python]

ik ik u do ur best but it makes our time shit in ur server

[hexed nimbus]

Just laugh and go about our day and not do anything ???

Then make a ticket so it can be looked at mate that is the fastest way to report cheaters and get it checked out

We rely on you guys just like You rely on us to get it dealt with and the admin team looks at every single ticket

[near halo]

i did make a ticket now are you happy get on and ban him

[dusty escarp]

waiting on support voice, sum1 come

[shut python]

i have made 1

[hexed nimbus]

If you feel like we don’t do it fast enough you always have the option to F7 report them to eac that’s all I can say but we do handle and take every reports serious and deal with Them accordingly thanx for the reports guys

[rapid violet]

!appeal

[marble mantle]

Hey, @rapid violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[steel anvil]

my game will not stop crashing when loading into server. here is my output log

does anyone know how i can fix this

[turbid timber]

r

https://tenor.com/view/rust-dance-flex-gif-22407373

[near halo]

are server boosts frozen?

[mental moth]

No? Why what happend

[fresh siren]

is there any possible way i can appeal my mute

[near halo]

its not linking [been like 1 hour]

[gloomy pulsar]

You need to apply for mod then head mod then admin

@near halo

[flint fulcrum]

/auth

[marble mantle]

Hey, @flint fulcrum

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[toxic shard]

Should be fine now, redo /auth ingame

[near halo]

got it! thanks

[steel anvil]

Game wont stop crashing, can someone help

[quasi crest]

!report and don’t call them out in chat please

[marble mantle]

Hey, @languid bison

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

! ticket

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gentle light]

!appeal

[marble mantle]

Hey, @gentle light

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vocal badge]

/ticket

[marble mantle]

Hey, @vocal badge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[split prawn]

/kits

[near halo]

admin

i got banned 14 min perment ban why ?

like my entrnet is bad thats why i have vip and u banned me cause my entrnet like come on

[mental moth]

They don't ban vpn

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

what vpn ?

[mental moth]

Wrong one ooops

[mental moth]

They don't ban because of ur net if u got banned u did something

[mental moth]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[split prawn]

why does rustoria want so much shit from me?

if i connect twitter they want complete acces to my account

[near halo]

Yo, so i got my ban time reduced from a month for exploiting after creating my appeal. But I wasnt sure if my teammates also have to create a ticket to request to get the time lowered. Do they need to as well?

[toxic shard]

They all need to make their own appeal

[dire wasp]

!appeal

[oak ferry]

ADMINS

/ticket

[neat pumice]

Not the place for this my guy

[neat pumice]

If you're looking to report a cheater, please type /ticket add "with you message here" in game, and we'll look into it as soon as possible, the same procedure applies for all other types of in game issues. 🙂

[marble mantle]

Hey, @oak ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[slow bloom]

Hey

Anyone know the mod they use that you can upgrade all from TC?

[gloomy pulsar]

For other servers?

You just go on tc press upgrade all

[slow bloom]

No, I mean I have a little 1v1 server with my friend

I just wanted that for us

[opaque goblet]

that’s a eac 14 min ban

it’s weird it’s happened to me 1 time like 2 years ago

but it isn’t rustoria banning you

[night steeple]

what is the team limit on the 10x?

[hexed nimbus]

Team limit is 6. All info can be found in #oldserverinfo or by clicking the bots on the right top

[heavy tree]

<@&274971100184576010> can you ban this fucking guy rage cheating on main. look at vincent stream rage cheated 10 people

still full blatant rage cheating

[hexed nimbus]

Please do not tag staffroles #rules and use the ingame /ticket command to report players. TY

[merry light]

can i report someone through discord?

[toxic shard]

No

[toxic shard]

!report

[marble mantle]

Hey, @merry light

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vital tide]

!report

[marble mantle]

Hey, @vital tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[long flower]

!appeal

[marble mantle]

Hey, @long flower

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[solar sleet]

i needs help pls

[toxic shard]

What's up ?

[mild wasp]

Join support rq

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[solar sleet]

@mild wasp Ty for the help 😄 Appreciate it

[mild wasp]

🙂

[hollow cave]

Hello everyone, I need help, admin, please send me a private message?

[near halo]

https://tenor.com/view/cat-hey-hello-surprise-shark-bed-gif-17427581

[humble ore]

can I send additional information for a ban appeal

<@&274971100184576010>

[celest patio]

Please dont @ staff

[humble ore]

sorry

[celest patio]

Whats up though

[humble ore]

i have ban appeal under review and was wondering if i could send an admin additional information/proof?

[hollow cave]

help me? write in private, or I write to messages? @celest patio

[celest patio]

Its up to u if you want to DM we can

[hollow cave]

can't write until we're friends @celest patio

[hollow cave]

Need help <@&274971100184576010>

[quaint patrol]

Please stop tagging us

Ask your question

[hollow cave]

Hello support! I got banned PERMANENTLY for playing with hacker. it was like 3 or 4 months ago.My friends is unbanned , but i`m not

[devout stump]

i got banned for playing with a hacker i litterally met on spawn beach and havent been unbanned after the 3 bissnuss days

[celest patio]

Did you make an appeal

[devout stump]

yes

made another just now

[quaint patrol]

!appeal

[marble mantle]

Hey, @hollow cave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[devout stump]

what should i do?

[hollow cave]

I can’t file an appeal, it was rejected, I filed an appeal right after the ban, but it didn’t help, they all rejected the appeal, but they were all banned, but I’m not

everyone had their appeals rejected, but they were unbanned

you can check pc, servers, everything, i'm clean

or look at the account history, there is not a single violation

@quaint patrol

[devout stump]

bruh dont @ him

[hollow cave]

I can exclude the possibility of their unbanning, correspondence, their nicknames

[quaint patrol]

Send me your steam ID

[devout stump]

me? or him

76561198043682013 thats mine if you need it

[hollow cave]

76561198836122274

[quaint patrol]

Fixed

[quaint patrol]

Have you appealed?

[hollow cave]

what does it mean?

[devout stump]

yes i did about 5 days ago id say, i just appealed again

[quaint patrol]

Your ban ends in 2 days time, It won't be reduced

[devout stump]

okay np thanks for the help :)

[hollow cave]

I am ready to stand up for you, give money, sing a song, KISS you, anything! @quaint patrol

[flat rune]

DO I HAVE TO BOOST THE DISCROD TO CLAIM MY VIP?

i already paid the $20 for the kit but its not letting me claim

[zealous kettle]

No you don't need to boost the discord to get your VIP

#payment-support

[hollow cave]

Thank you, it was important for me that my account remained clean, this is a sign of a good person! Thank you very much!

[humble ore]

i was banned for cheating, not sure what kind of cheating i did, but i killed a clan at launch and got banned. i didn't clip the fight because i didn't think i would get banned for fighting. i can show you where i was and how i killed them and if they sent you a clip of me killing them it will prove my location and prove i was not cheating

[red wagon]

veo got banned for "hacking" but he dosent hack he has evidence

[sharp pilot]

wait can i make a ticket on here to get a admin in EU main faster?

[mild wasp]

!appeal

[marble mantle]

Hey, @humble ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mild wasp]

When you make a ticket just be patient and they will be with you as fast as they can

[mild wasp]

!appeal

[marble mantle]

Hey, @red wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mild wasp]

send that to him

[flat rune]

@mild wasp can you help me with claiming the vip?

[mild wasp]

Wdym?

have you bought it?

[flat rune]

i cant claim my kit

yes i bought it

[mild wasp]

Ok you dont have the donator role yet try waiting about 5 minutes if its not there by then go to #payment-support

[flat rune]

Even though i bought it like 30 minutes ago? and i already made a ticket on the payment-support

[mild wasp]

Oh ok yeah just wait till someone responds in the ticket I believe you should have

[flat rune]

in game it says something about following the socials. do you know if i have to do that?

[mild wasp]

no those are to claim more points

!points

[marble mantle]

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.

[strong scarab]

me and my brother were banned for ban evasion for something we didnt do my older brother played on my computer and got a gameban. We are new and would like to get unbanned, thank you.

[nova hare]

!appeal

[marble mantle]

Hey, @strong scarab

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jagged epoch]

bruh why did my apeal get denied

when i wasnt even the one cheating

like this hast to be a false bam

[timber bridge]

What was the ban for?

[main ridge]

hey there staff, I seem to have lost my points, currently showing 0 in the shop

[mild wasp]

That happens after a BP wipe

[main ridge]

I had around 100 2 hours ago and after rejoining 5x us they're gone

[mild wasp]

try relogging and doing /auth

[main ridge]

no dice

[lyric hemlock]

my teammate got banned for hacking and as a result i got banned. it was a temporary ban and no one knew he was hacking i appealed but i want to get back on today because we were having a really good wipe @north crest

[mild wasp]

Im unsure then homie

[main ridge]

in addition to that, just before I relogged I earned 7, after relogging, it's back to 0

points are a significant reason why I donate to your org, are there any staff available to work this issue?

other people reporting the same issue in #general

I know it's late over there so I'll ping you guys in the morning, night all

[vague cosmos]

!help

shit man any admins on rustoria 2x

[mild wasp]

!ticket

[marble mantle]

Hey, @vague cosmos

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lyric hemlock]

is there any admins in here

i appealed my ban and i got a message from rustoria that said your appeal has been reviewed and accepted so does that mean im unbanned

@spare widget

[spare widget]

@lyric hemlock Looks like your ban lifts on the 18th as it stands now

Just means your not perm or anything like that

[lyric hemlock]

is there any way it can be instantly lifted

[spare widget]

Just be careful with future associations - didn't look to far into your situation but see that it's currently at a temp ban

Doesn't seem like that's going to happen

[lyric hemlock]

we loaded as fuck and i just met that guy last week, he was our farmer

[spare widget]

You can message me on the 14th I think for the earliest chance

[lyric hemlock]

ok thanks

appreciate it

[spare widget]

Yeah, stinks when you meet someone and that happens - they were banned by EAC while on the server with you so yeah, kind of a big deal

[lyric hemlock]

yeah that sucks he got temporary banned he said but idk what that means

[spare widget]

I would think that player is perm banned from our servers- not looking good, would not play with them

[lyric hemlock]

i kicked him from my discord though

hes gone

[spare widget]

Good

Yeah, hit me up in a couple days and we can check back

[violet spruce]

admins why did i get banned i was playing then got banned for cheating and i know i played on another account and got ban but i stopped is it bacuse i got banned from my other account?

[mild wasp]

!Appeal

[marble mantle]

Hey, @violet spruce

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[spare widget]

Looks like you're banned for another month

Yes

Seems like you did and you'll need to wait. I do hope that everything else is great separately, just didn't want to leave you waiting for an answer

Have a good evening

[main ridge]

I lied I'm still up, any new info re: the points issue?

@dark radish @spare widget

I know you guys were having issues with plugins on us 5x earlier today so that may be related

relogged once again and we are still at 0, do we have anyone online that can take this?

[verbal sierra]

The weirdest shit ive ever typed but our TC is invisible and we cant access it but its for sure there..

on the 10x US

[sage valve]

i joined the steam group and it's still not letting me claim the steam kit

[spare widget]

One sec

Wait 5 minutes or so and try /auth in-game please. Messed with some stuff, not sure if it's fixed for you but there's a definite chance

[marble mantle]

Hey, @royal mulch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sweet nexus]

!appeal

[marble mantle]

Hey, @sweet nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sage valve]

these kids are ass

[torn swift]

Not sure if yall know but on the link "rustoria.link" twitch and youtube dont work. Twitch has a error that says 'Something went wrong" and youtube just doesnt work

[nocturne leaf]

!appeal

[marble mantle]

Hey, @nocturne leaf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[nocturne leaf]

eh i'll do it later

[spare widget]

Correct, Twitch and YouTube don't connect. I believe they'll be reconnected someday but no exact ETA on that. You should be fine with Steam, Discord and Twitter

[sweet nexus]

!appeal

[marble mantle]

Hey, @sweet nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sweet nexus]

how am i banned for saying pakistan>>>>>>>>>>>>

[near halo]

yo there is a hacker in us main

[nocturne leaf]

F I got banned but im too lazy to appeal i figure appealing sometime later lmao

[near halo]

he has esp that is all i can almost garinty

[mild wasp]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[mild wasp]

!appeal

[marble mantle]

Hey, @sweet nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[true summit]

hey i need help

i got banned and it wont let me appeal

it says wait 5-10 mins and it isnt working after 5-10 mins

[mild wasp]

Appeal it as a mute

[true summit]

?

i dont understand

[mild wasp]

Select the appeal as a mute and say you were banned

[true summit]

oh ok

[flat rune]

fizzy is there anyway i could screen share to you and ask you a few questions?

[true summit]

but i wasnt muted i was banned does it still work?

[mild wasp]

Yes

Just state you were banned

[true summit]

ok

ok i did it

[mild wasp]

Now you just gotta wait homie

[true summit]

how will i know if im unbanned?

[mild wasp]

A rustoria bot will dm you

[true summit]

oh ok

fuck im really nervous i hope im not banned forever

[true summit]

how long can it take?

[mild wasp]

1-3 days

[true summit]

dang thats like until wipe day

hopefully its one day

[sweet nexus]

i did state i was banned

and u guys denied it for mes aying pakistan to some dude saying name a county with p and stand

[nocturne leaf]

rip

[true summit]

we share a pc

[sweet nexus]

this server actually dog water

[nocturne leaf]

I got banned for "hacker" association but my friends sorted that out so they got a month ban but im not gonna appeal for a while

[sweet nexus]

instead of banning hackers lets ban people saying pakistan

logic

[true summit]

lmao

i see hackers on that server speed running and running on water everyday lmao

[nocturne leaf]

But yeah no I'm probably banned for a while maybe couple months I'm patient enough since i've been banned before lol

[true summit]

why did u get banned?