#support

1 messages · Page 1609 of 1

raven mist
#

Try again now

sage delta
soft shadow
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shenzyy i bought a queue skip for us mondays 20 mins ago havent received it restarted steam etc, is that normal?

raven mist
sage delta
raven mist
#

Yeah i see that :/

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Ill dm you

soft shadow
#

gotcha made a ticket ill keep tryin

wheat canopy
#

@raven mist apparently i cant appeal

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i put it on banned and type my reason and it wont appeal it says im not banned

raven mist
#

You need to make a mute appeal, ban appeals are bugged atm

safe plover
#

What do i do?

soft shadow
#

looks like i bought it for us main somehow but thought i bought it for mondays,

safe plover
#

@raven mist What do I do if the ban needed to end 8 hours ago but I am still banned

wind gorge
#

YO ADMIN CAN YOU BAN FUFFYKITTEN220 FROM 3x KTHX

hexed nimbus
marble mantleBOT
#

Hey, @wind gorge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

thick shale
#

!appeal

marble mantleBOT
#

Hey, @thick shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thick shale
#

1-3 business days to look at a ban that I diddnt even do 😭😭 jeesh

safe plover
#

I got banned for teaming up against cheaters before wipe day and have to wait a whole wipe to look at the appeal

tough bane
thick shale
cerulean moss
#

what does acces do bgrade 3 and 4 mean?

tough bane
cerulean moss
#

how much do i upagrade

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my full base?

tough bane
safe plover
#

@tough bane What if my 18 hour ban lasts more than 24 hours and still going on

tough bane
safe plover
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Ok thanks

near halo
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Hello, how can i support someone? evading a ban

karmic talon
near halo
#

Yo admin

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I want to know why did I get band on eu long

tough bane
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

restive belfry
#

Hi, the team thing on rustoira.co is weird i cant leave or delete a team

wheat canopy
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When it says ur report will be reviewd will I get a dm saying if it’s been denied or accepted?

tough bane
wheat canopy
#

Ok ty

calm gate
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How can I open the door of the recycler in the big oil ?

tough bane
calm gate
#

x2 servers

tough bane
#

Oh sorry. Is there anywhere a keypad for cards?

calm gate
#

dont work

dull lava
#

none of the auths work?

calm gate
#

no

zinc timber
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What should I do if a cheater wants to set me up?

past cipher
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!REPORT

marble mantleBOT
#

Hey, @past cipher

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

zinc timber
gloomy pulsar
#

@zinc timber

zinc timber
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!APPEAL

marble mantleBOT
#

Hey, @zinc timber

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

zinc timber
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Appeal dont work idk

tough bane
west nest
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I have problems to open the recycler in the large oil. It doesn't work in any way, anyone know why it doesn't work?

zinc timber
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Damn, all my text did not fit in the appeal

waxen shale
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I can’t appeal my ban

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The website just says I’m not banned and to try again in 10 minutes

waxen shale
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It’s been hours

zinc timber
hexed nimbus
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if it still says that send it as a mute appeal and mention its for a ingame ban

zinc timber
zinc timber
#

It's impossible for this story)

deft timber
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if i have vac ban from csgo (178 days ago) will i get banned from playing all rustoria vanilla servers if i load in?

hexed nimbus
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vac bans have no influence only gamebans

deft timber
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ok thank you

delicate cosmos
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yo mike

delicate cosmos
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i got banned from server for exceding group limit but we was 2 when i log on any idea of what happend there ?

waxen shale
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will i be notified when my appeal is reviewed

delicate cosmos
#

solo/duo/trio us x5 no bps

marble mantleBOT
#

Hey, @delicate cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
waxen shale
shy flax
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Bro wtf your bot still hasn’t answered

delicate cosmos
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just did it @hexed nimbus ty

waxen shale
hexed nimbus
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its not just read the rules hehehe

waxen shale
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i didnt exceed group limit

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was solo, trio, solo, duo, trio

shy flax
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@waxen shale ikr same with me and there bot doesn’t answer shit

hexed nimbus
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so you where solo first then a trio then a duo then a trio again

waxen shale
#

yes

shy flax
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@hexed nimbus not rly a much of a surprise

hexed nimbus
#

and the part of not cycling members you must have missed then

waxen shale
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i wasnt cycling members

hexed nimbus
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then you didnt remove bags or something otherwise you would not get banned

waxen shale
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im honestly not sure how i got banned

shy flax
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@hexed nimbus then tell me why tf i got banned

hexed nimbus
waxen shale
#

only thing i can think of is me and my duo raided a base and when i transfered all the loot i wanted i let a naked get the loot

shy flax
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i gave loot away and was considered teaming but we had so much a shit and was taking up room

waxen shale
#

didnt know being a friendly player was bannable :/

shy flax
#

fr

hexed nimbus
#

it is considered teaming as we cant see if he is or issent a non teamed friend so it happens just dont do it

waxen shale
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naw bro thats on yall

hexed nimbus
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yup and then you get this

waxen shale
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you cant ban people for being friendly especially in a game as toxic as rust

shy flax
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If we are giving loot away and being friendly that’s on every server so you guys need to discuss this with the owner because it’s out of control how many ppl message you abt this it’s stupid

delicate cosmos
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i cant make ban ticked says im not banned but i cant join server , how long i have to wait ?

hexed nimbus
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there must be more but thats up for the admins to deside and im not going into detail on how it all works

shy flax
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Yup there bot is not working ofc

hexed nimbus
delicate cosmos
shy flax
#

you have to do mute instead of ban

hexed nimbus
#

its working as i should work

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mute for teaming since when

hexed nimbus
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apperently not

shy flax
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Ask me i can tell you how your whole ban system works

hexed nimbus
shy flax
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And great this is the server i am a donor to

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Who is the owner of this server?

hexed nimbus
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you seem to know everything right

shy flax
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Who is the owner

hexed nimbus
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why you wanne know

shy flax
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Because i do now who is it

hexed nimbus
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yoiu still need to make a appeal and the default punishment if you have no prior record is duration of the wipe

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so do i

shy flax
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are you refusing to tell me who the owner is?

hexed nimbus
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any other questions regarding your ban or do you now know how to appeal it ?

waxen shale
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man i played this wipe for 18 hours and yall expect me to want to play another after the wipes over for a technicality ban?

shy flax
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Would you like to state who the owner is

hexed nimbus
shy flax
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Thank you for the suggestion but i am still seeking support on who the owner is

waxen shale
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your name fits the situation perfectly lol

shy flax
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Lol

hexed nimbus
waxen shale
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i have a question

shy flax
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@hexed nimbus is this section only for bans because it says support so if i need support i’m suppose to come here correct?

waxen shale
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lets say i get unbanned. im currently solo at the time of the ban. if i get a new team will i be banned again

waxen shale
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thats not a definitive answer

delicate cosmos
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still says unban mike

waxen shale
#

that is definitely important information

hexed nimbus
delicate cosmos
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done

hexed nimbus
waxen shale
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whos it up to because i need to know

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are you able to contact anyone who knows?

hexed nimbus
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but first work out this situation before the next mate if you just follow the rules that are set and just stay with only 3 players you dont have to worry

waxen shale
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i never exceeded 3 which is why im iffy on the rules

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i dont wanna rejoin just to get banned again because i couldnt talk to somone who knew the rules

hexed nimbus
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you said it yourself you went from solo to trio to duo to trio

slow bloom
#

I've bought a server to play with my friend on rust as like a 1v1 thing, I've had a look at some mods and I've been at it for hours now. Can't seem to get it. Is there like a file that has this servers mods that I can use?

waxen shale
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and i dont see how i broke the rules

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can you link me the server rules pls

near halo
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Just got banned on medium

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any admins? i think u false banned

hexed nimbus
hexed nimbus
marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
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why would i submit an appeal for something the admins fucked up?

waxen shale
#

mike can i get a link or ss of server rules for 5x trios pls

tough bane
wispy loom
waxen shale
#

hahaha

waxen shale
tough bane
waxen shale
tough bane
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No for real. /rules would have been the easiest way to see the rules. I did not see that you are currently banned.

waxen shale
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all good, and it appears that me giving the naked loot from my raid is what got me banned

waxen shale
#

still unsure on the whole situation. so if i manage to get unbanned before wipe, and i wind up getting in a team, will me and my new team be auto banned for group limit?

waxen shale
restive belfry
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Talking about website not in game

waxen shale
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why was my appeal denied

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what the actual fuck is wrong with this server

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i get banned by a dumb ass bot that doesnt know how to tell group limits, and then the admins that are too lazy to catch people themselves cant get off their high horse long enough to admit that they fucked up?

restive belfry
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Well dont break the rules 🙂

wispy loom
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Your stories didn't really add up

waxen shale
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suck my cock i didnt break shit

wispy loom
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Seeing different stuff from my perspective

waxen shale
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what are you seeing from your non playing perspective huh?

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i was unclear of the group limit rules, my group got off for presumably the wipe and i met a friendly duo that i helped get their stuff back from a decayed base surrounded by turrets. they came by and countered the group that countered my raid (solo at this point) and asked if i wanted to roam with them til they got off. i said sure after spending hours farming and building to spice things up. i got back to building (by myself) and in the middle of locking my doors i was banned with doors open

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what doesnt add up?

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its the exact same story ive been explaing for hours

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the real reason you denied the appeal is because yall are too self righteous to admit that your bot sucks at its job

wispy loom
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It's a temporary ban for breaking the group limit, you should be able to play again whenever it expires

waxen shale
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yeah so the base i spent 6 hours building is gonna come with me next wipe right?

wispy loom
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There are rules for a reason

waxen shale
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and i didnt break them

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i was solo for 6 hours straight, then in a trio how did i break the rules

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give me proof that i broke the rules, give me a specific time where i broke the rules. evidence or unban

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because right now yall are play judge jury and executioner when you dont even play the damn server

boreal lake
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why am i banned

waxen shale
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yall mute a dude for trying to get answers, and deny ban appeals because you dont like the truth

hexed nimbus
boreal lake
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my team k

wispy loom
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Your ban appeal was denied because you exceeded the group limit

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Easy as

boreal lake
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my team kicked the other guy cos he wasnt playing and added me

waxen shale
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but i didnt

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wheres the proof, how do you know (or think you know) that i exceeded group limit

hexed nimbus
marble mantleBOT
#

Hey, @boreal lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
waxen shale
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exactly

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yall dont even ban us, its just a server plugin. i bet its a plugin known for false banning people too

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so you dont review any evidence before an appeal? just read the appeal and decide if it sounds worth it to you?

hexed nimbus
waxen shale
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no

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im still in need of support

wispy loom
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To wrap up the conversation, we review evidence when reviewing ban appeals

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Evidence shows that you broke rules, hence it was denied

boreal lake
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i want my money back i bought the god kit now im falsly banned

waxen shale
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what evidence, i was in two groups, many hours between eachother and none of the other player even knew about eachother

waxen shale
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there is 0 evidence

wispy loom
hexed nimbus
copper breach
#

I got banned about a mouth ago I put a Appel in but I don’t even know what I got banned for

waxen shale
#

if you had been there for the humble 14 hour gaming session you would have seen that i didnt break shit

hexed nimbus
boreal lake
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exceeding team limit but my team kic

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kicked the guy before adding me

thick shale
boreal lake
#

you get ur money back?

waxen shale
thick shale
waxen shale
copper breach
boreal lake
#

these guys are a bunch of phonys

copper breach
#

I can send a ss

hexed nimbus
# boreal lake kicked the guy before adding me

then prob the forgot to remove bags i guess and thats what got you banned most likely but you can make a appeal but i can tell you in advance that if its the first time it will be a duration of the wipe temp ban

zinc timber
#

Guys can you say , ban playing with hacker it lifetime?

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and i not play , roams and more

wispy loom
zinc timber
#

i only fucking craft for him

hexed nimbus
wispy loom
#

You have been told already

zinc timber
boreal lake
#

how longs ban

wispy loom
copper breach
hexed nimbus
zinc timber
shy flax
#

oh look you un muted me @hexed nimbus

boreal lake
#

whens wipe

waxen shale
#

i have two bases, 1 with my original team which i am no longer part of, there are two players aside from me with access to that and 0 bags inside, 1 base i built and lived in solo with no bags. what evidence could there possibly be

hexed nimbus
copper breach
#

Mighty mike what do u mean ? @hexed nimbus

shy flax
#

@waxen shale better move before he muted you

zinc timber
#

How much ban?

boreal lake
#

whens wipe

hexed nimbus
waxen shale
#

it really hasnt been explained. yall cant even tell me how i got banned lmfao, you dont even know the rules well enough to tell me if id be banned again if i rejoined the server

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how did i exceed group limit, give me that info and ill stop

copper breach
#

Yeah I got fauls banned I never did anything ????

waxen shale
#

i need a legitimate reason

copper breach
#

Like can a admin tell me why I’m banned ???

thick shale
#

I think the problem is you have shitty bots that ban for team limit over nothing lmao.

waxen shale
#

probably not they dont ban people, just decide if they get unbanned

shy flax
#

@hexed nimbus what is your job

waxen shale
#

hes a discord mod

hexed nimbus
#

babysitter

zinc timber
#

Mike

waxen shale
#

!appeal

marble mantleBOT
#

Hey, @waxen shale

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

zinc timber
#

Say pls how long bans???

hexed nimbus
shy flax
#

Well rip poor server

copper breach
azure shadow
#

After I appeal my ban, it passes 3 days... how do ik if im unbanned?

shy flax
#

@azure shadow they don’t answer

near halo
#

what should they do have admins fly around the map looking for people exceeding team limit?

thick shale
#

<@&274971100184576010> Ik all you have to do is push 2 buttons and I’ll be unbanned I put in a ticket have gotten no reply over a false breaking team limit ban. No reason it should take all day. Our whole team was offline ffs

hexed nimbus
zinc timber
#

MIKE say pls how long bans

azure shadow
thick shale
#

Yet people like this guy can sit and broadcast it in main chat lol

copper breach
#

Mighty why am I banned it says play somewhere else But I love rustoria and never did anything

hexed nimbus
near halo
#

can i make a ticket to report a group of teamers?

zinc timber
#

Ok i go die

livid tapir
wispy loom
thick shale
#

Dude what why

waxen shale
livid tapir
copper breach
#

CAN SOMEONE TELL ME WHY IM BANNED PLEASE

shy flax
#

Wtf dude

thick shale
#

WE WERE ALL OFFLINE

wispy loom
#

You broke the group limit, you are literally with 4 players

shy flax
#

This is ass bro we weren’t even on

copper breach
thick shale
#

No dude not at once. They kicked the other dude before bringing me in

waxen shale
shy flax
#

No we weren’t we gave loot away bro and if we did we kicked them and broke bags

waxen shale
#

because thats just false

wispy loom
thick shale
#

@wispy loom our team is me I tried and silentxsnipes there is no 4th my guy there was never more than 3 playing in the team at one time

waxen shale
copper breach
#

@wispy loom can u tell me why I’m banned ?? I didn’t nothing

waxen shale
#

or am i the only one who got banned

copper breach
#

No I am they won’t tell me why

waxen shale
#

knock who are you in game

wispy loom
thick shale
#

@wispy loom go check logs again bud the only “4th” was kicked before I started playing yesterday

copper breach
shy flax
#

Bro why did you mute @waxen shale

#

he is trying to get help

hexed nimbus
shy flax
#

that’s not him dawg

copper breach
#

?

shy flax
#

@wispy loom

sharp dock
#

could i get a reason for my ban please? its been so long and i still dont know what i did

sharp dock
#

ye

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it was awhile ago and u guys said it was final i just wanna know why

spare widget
#

What does it say when you try to connect?

sharp dock
#

its a perm yea it says cheating but i wasnt even on and deadass dont know why

spare widget
#

Unfortunately we can't go into any more detail about that 😦

sharp dock
#

how come tho?

spare widget
#

If we explained to people how we realized they were cheating, it'd just make it easier for them to evade detection. Hopefully that's understandable

sharp dock
#

yea i get that but im not cheating

spare widget
#

Totally get how it can be frustrating speculating what happened and not getting an answer :/ Hope you find somewhere else you enjoy playing though

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For sure

sharp dock
#

is there like a way u can check my pc or sum??

spare widget
#

No, sorry

waxen shale
#

i need some real support

#

im being disrepescted by a mod in dms

zinc timber
#

Unban me pls

spare widget
zinc timber
#

Plss unban me i dont want banned(((

near halo
#

send screenshot scorched

waxen shale
#

zenzen, you seem like a reasonable guy. all im asking for is how i broke the group limit. mike is convinced that i did it intentionally, as well as cael. but if i was dumb enough to knowingly commit a bannable offense, why wouldi spend 6 hours solo farming and building a base that could last a wipe

near halo
#

what server

zinc timber
#

zenzen can you say me pls

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When can I get unbanned for playing with a cheater

spare widget
zinc timber
#

Never?

hexed nimbus
#

yeah like a million times but he wants to be right but he issent and he dussent get it we tried but failed

zinc timber
#

Maybe i need to pay for it?

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idk i dont want this ban because i only help for craft

#

He threatened me if I don't help him then I will get banned.

#

That's what happened when I sent it

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I did not raid with him and did not go into a fight with him

waxen shale
#

<@&274971100184576010> sorry for the ping but was told to post ss of mike being disrespectful in dms

zinc timber
#

Why does the administration not understand me

hexed nimbus
waxen shale
shy flax
#

Bro why tf do you keep saying that shot @hexed nimbus

waxen shale
#

so he has an excuse to mute people hes tired of

hexed nimbus
#

you got muted cause we asked you several times to head to #general so we can deal with people here that need support as your case has been deralt with and we no longer can do anything support wise for you you can argue in general all you wants so again PLEASE MOVE TO #general now

waxen shale
# spare widget I can help in a moment

so ive been told i was playing with 4 players, which is semi true, i was in 1 trio, they got off, i joined a new group and set up a new base and everything. i was never in a group bigger than a trio. i played with 2 players, then by myself for 6 hours, then joined another trio

waxen shale
shy flax
#

bro @hexed nimbus dude ppl don’t care what you say if you say general they still neeed help

waxen shale
#

woul you rather we sit in general and ping admins because they dont watch general for support tickets?

restive belfry
#

as he said easy as

shy flax
shy flax
waxen shale
# timber bridge How can I help you?

so ive been told i was playing with 4 players, which is semi true, i was in 1 trio, they got off, i joined a new group and set up a new base and everything. i was never in a group bigger than a trio. i played with 2 players, then by myself for 6 hours, then joined another trio. the rules dont say anything about that being bannable and im unsure of why i got banned for something theres no explicit rule against

timber bridge
waxen shale
#

he hasnt

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he just said my story doesnt add up

shy flax
#

completely rude

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and not helpful

waxen shale
#

mike is muting people looking for help and being disrespectful in dms

timber bridge
lyric hemlock
#

where do i go to report cheaters

waxen shale
hexed nimbus
#

Mike is muting you cause you been asked 6 times now to move to #general cause you have been talked to and its staying as it is so now for the 7th time please oh please mr scorched i beg you move to #general

shy flax
waxen shale
hexed nimbus
marble mantleBOT
#

Hey, @lyric hemlock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wild cipher
#

i was banned for playing with a cheater ive made a ticket whatever its called and it was declined ?

shy flax
hexed nimbus
waxen shale
#

@hexed nimbus if you arent here for support please move to #general

timber bridge
wild cipher
elder jewel
#

hey does anyone know why i got a ban evasion?

waxen shale
hexed nimbus
waxen shale
timber bridge
waxen shale
timber bridge
#

You know exactly why the ban is remaining and what caused the ban.

elder jewel
#

how do i submit an appeal

hexed nimbus
marble mantleBOT
#

Hey, @elder jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

waxen shale
timber bridge
#

The ban will be staying, if there is nothing else please refrain from talking in here.

waxen shale
timber bridge
#

That story does not add up and has been explained to you, if you want another appeal use the website.

waxen shale
elder jewel
#

does a ban evasion mean i’m banned from the server

waxen shale
hexed nimbus
spare widget
latent owl
#

yo someone pull me into support rn

limber cradle
#

<@&874995535881326632> yo game ban when offline because of grp limits ? would love to chat?

marble mantleBOT
#

Hey, @limber cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

latent owl
#

mike?

shy flax
#

@wispy loom we in vc waiting

compact widget
#

ok so i died to a cheater and f7ed, he got game banned. then a duo came over and dug up the stashes with the loot from the raid. i had my shadowplay off for it but they ran around with torches looting the shit and i killed 1 and the other booked it

#

is there anything to be done about the cheater swapping accounts like that

short wasp
#

y did i get banned for an hour i am confused what did i say

#

i dont think i said anything bad\

spare widget
spare widget
short wasp
#

i didnt send it did i i meant to back out of the chat

#

did it send and that is y?

spare widget
short wasp
#

damn

spare widget
#

I'd recommend waiting a bit longer than the hour - probably 20 minutes over

short wasp
#

damn ight 😦

spare widget
#

The system normally take a bit longer to process and I don't want you to try to long in and get frustrated

#

Have fun though when you're back on and have a nice day 🙂

short wasp
#

you too

half bay
#

I was banned on 5x for giving group to a guy who I didnt know, only for playing with someone else. The problem was that this guy was a cheater. He was banned 10 seconds after I gave him group (I think he just connected in that moment). Then, 10 seconds later I was banned for "playing with a hacker". My appeal was denied (I dont know why because if they would have seen my log, they had realized that I was less than a minute with the cheater in the same clan . That happened last tuesday, so I have to wait one day more to get unbanned. Is it possible that the admin can check my case? looking my log, THANKS
I have 9k hours and I never was banned before

wispy loom
half bay
#

sure thanks

#

i sent it for pm

near halo
#

how do these guys all even get banned LMAO

quasi merlin
#

theres a blatant cheater on 2x vanilla its insane how theyre not banned yet

near halo
#

these guys tryna fly n shit lol

copper breach
#

Can any good admin tell me why I’m banned ?

night parrot
marble mantleBOT
#

Hey, @copper breach

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @quasi merlin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

compact widget
#

i already submitted a ticket but why a trio on Long has gotten a second cheater on in the last hour after the first was banned

#

with a name spoofer on

static compass
#

!appeal

marble mantleBOT
#

Hey, @static compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
compact widget
#

isnt it /report

wispy loom
#

/ticket add

compact widget
#

he literally just got eac banned again

wispy loom
#

Feel free to DM me I'll check it out

zealous heron
#

/ticket add

marble mantleBOT
#

Hey, @zealous heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

zealous heron
#

/TICKET

marble mantleBOT
#

Hey, @zealous heron

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/ticket add for soem reason i was just trying to load into server it says EAC temporary ban

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

static compass
#

Hey can I get a mod? the game says I am banned but when I file appeal it says I am not banned

compact parcel
#

@azure rover

timber bridge
static compass
#

I was temp banned on the account sometime last week for 3 days and then unbanned on the 22nd so the 19th

copper breach
static compass
#

But on the 22nd I loaded into rustoria to test and it says "kicked: hacking"

static compass
#

My steam ID 76561199094632365

spare widget
dire ether
#

/ticket

marble mantleBOT
#

Hey, @dire ether

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
copper breach
#

Plz help me

spare widget
lyric hemlock
#

yo admin

#

how do you open large rig recylkcer door i have a fuse in and it doesnt opejn

copper breach
#

It’s 76561199208639935

#

My mad who ever dragged me my phoen was turned down

spare widget
# copper breach My mad who ever dragged me my phoen was turned down

It does seem like you're perm banned as it stands now. I'll reach out to the admin handling your situation just to be nice and see if anything changes. I'm sure if something changes you'll hear about it- if you don't hear anything then I'd recommend consider that you're answer and hopefully you find somewhere you'd like to play elsewhere. Otherwise, have a nice day!

dreamy burrow
#

admin help me and my trio got banned for "exeeding the group limit" even when it was just us 3 no one else. And when i made a report on the ban appeal the website says we are not banned.

timber bridge
dreamy burrow
#

just got banned now like 5 minutes ago

timber bridge
dreamy burrow
#

alright thank you 🙂

timber bridge
hearty raft
#

Zen can you check pms please 🙂

spare shale
#

i boosted server cand dont got access to /kit booster

timber bridge
spare shale
#

rn

timber bridge
spare shale
#

ight bet

cosmic portal
#

how do oyu report

marble mantleBOT
#

Hey, @cosmic portal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fleet yacht
#

any admins on?

waxen moat
#

How long is a ban for exploiting

timber bridge
cosmic portal
#

ticket submitted in game

#

2x vanilla server

waxen moat
#

How long would that be if it were ur first time

dreamy burrow
#

!appeal

marble mantleBOT
#

Hey, @dreamy burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dreamy burrow
#

admin i waited 15 minues and made a banned appeal again but it still says im not banned

timber bridge
dreamy burrow
#

okay the muted worked, thank you admin ❤️

waxen moat
#

question about this rock

rich helm
#

Caelifera idk if ur on rn but apologies for going off on you awhile back

north crest
rich helm
#

How long do ban evading bans last?

north crest
rich helm
#

well i got banned for buying my account. how long does that last?

north crest
#

Not sure, you will have to appeal

rich helm
#

ok

#

i havent appealed yet tho @north crest

north crest
rich helm
#

I have appealed?

north crest
#

Yes

rich helm
#

When?

north crest
#

you dont remember appealing?

rich helm
#

No I havent

#

I loaded into rustoria medium and then i got banned for ban evading

north crest
#

What is your steamID

rich helm
#

and then I tried contacting support here a couple weeks ago but it got denied and they said i also already appealed

#

76561197995800153

north crest
rich helm
#

Does it track like steam ids when you appeal?

#

and do you mind telling me, if you can, when that appeal was issued?

#

I bought that account on January 17, 2022. Was the appeal issued before then?

#

because i play on that account now and im wondering if the previous owner got banned on it and thats why he sold it

#

because it had 6000 hours, with skins, and only 50 dollars

north crest
obtuse peak
#

someone just tried to get someone to say pa ki and someone asked what I does I said apparently its a slur towards pakistan ppl and got banned for saying pakistan rofl

north crest
obtuse peak
#

ty

#

can I get unmute xd I was just trynna explain what it was gonna do if someone said it

#

but filter got me for saying pakistan

marble mantleBOT
#

Hey, @obtuse peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

north crest
#

Appeal it here ^

obtuse peak
#

ah nvm its only 12 hour I won't go through the hassle it not a big deal

elder silo
near halo
elder silo
#

can u dm me hacker in my game shot my frind from 279 m

marble mantleBOT
#

Hey, @elder silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elder silo
#

/ticket

marble mantleBOT
#

Hey, @elder silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Please make a ticket in-game using the instructions above so our admins can look into the situation

elder silo
#

/ticket

marble mantleBOT
#

Hey, @elder silo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

elder silo
#

i did make one in game

near halo
#

Then please be patient as an admin gets to your ticket

elder silo
#

ya

verbal compass
#

!appeal

marble mantleBOT
#

Hey, @verbal compass

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

shut hamlet
#

!appeal

marble mantleBOT
#

Hey, @shut hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

shut hamlet
#

it wont let me appeal and says im not banned

rotund salmon
#

if it's been more than 15 mins make the ban appeal as if it was a mute appeal

shut hamlet
#

i fr just got banned for cheating as a legit players its so sad

#

I have 5k hours and I play on a alt and i get banned bc trash cans report me

round pond
#

i got Banned on u server
but i dont know the reason and would like to talk with u about it

marble mantleBOT
#

Hey, @round pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

strange phoenix
#

is there any Administrators on able to talk to me about my ban? i feel like it wasnt fair???

rotund salmon
strange phoenix
#

A chat mod told me to talk to an Admin about it because he couldnt help

rotund salmon
#

Did you make an appeal ?

strange phoenix
#

Yes i have

rotund salmon
#

did it get reviewed?

strange phoenix
#

Yes it got denied but an mod i talked to yesterday said come in here and talk to an admin because he wouldnt be able to help me

rotund salmon
#

Since it got denied that means it's final

strange phoenix
#

but still i wanna try because i feel like it was justifiable

#

it was also the first time ive ever got banned the guy i talked to in here said it would have been a 7 day ban

near halo
#

where do i report a cheater

#

hes cheating on rustoria main

stiff widget
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
#

Make a ticket please do not calll out rules breakers in chat.

near halo
#

i did please look at him hes cheating his ass lol

#

he has been taking my loot cause he has been targeting us lol

near halo
strange phoenix
#

is there any admins on to help?

tough bane
strange phoenix
tough bane
near halo
#

can i talk to a admin about my ban? they said they would talk to me in 2 days and it has been 5

near halo
#

yuh

tough bane
#

Did you get any response there?

near halo
#

Can I ask if I can play on the server? if I have had 1 previous rust game ban but not while playing on rustoria and the game ban is over 200days old.

slow birch
#

if your game ban is over 180 days then you are ok as long as it is only once.

near halo
#

Okay thank you.

slow birch
marble mantleBOT
#

Hey, @wind kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

vivid elbow
#

i cant make an apeal? i just says that im not banned but i am?

quasi crest
merry needle
#

Hello, where can I manually download Rustoria EU Medium map?

#

Like if I try to connect it drops error "Disconnected: Couldn't Download Level: random numbers (Failed to receive data)"

marble mantleBOT
#

Hey, @merry needle

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

turbid abyss
#

!ticket

marble mantleBOT
#

Hey, @turbid abyss

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lucid swan
#

!ticket

marble mantleBOT
#

Hey, @lucid swan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lucid swan
#

!appeal

marble mantleBOT
#

Hey, @lucid swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lucid swan
#

!appeal

marble mantleBOT
#

Hey, @lucid swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lucid swan
#

its telling me, what i'm not banned

#

but actualy i am banned

quasi crest
lucid swan
#

thanks

thorn basin
#

!ticket

marble mantleBOT
#

Hey, @thorn basin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

idle zenith
#

/ticket

marble mantleBOT
#

Hey, @idle zenith

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

idle zenith
#

!appeal

marble mantleBOT
#

Hey, @idle zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

woeful pond
#

!appeal

marble mantleBOT
#

Hey, @woeful pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

woeful pond
#

i would like yo know why i coul have been banned

slow birch
stone zinc
#

Hello, I am banned on the server but writes that there is no ban on your site, I have filed an appeal what should I do next how to fix it

forest ore
#

hello any admins can i contact with cheater group at EU long banned for cheating and playing with cheater. But still players playing in their base and moving the loot like they did it before

marble mantleBOT
#

Hey, @forest ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
forest ore
#

thank you dont know there was a ticket system i will open ticket asap

obtuse marlin
#

I got banned in US 5x

#

tell me why i got banned

marble mantleBOT
#

Hey, @obtuse marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
# obtuse marlin I got banned in US 5x

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
We will not give any details regarding your ban. You will see then reason if you try to load in on the servers.

heady bridge
#

I got banned on rustoria eu main . I don't even know why. I would like to know the reason or get unban

tough bane
granite cave
#

Hello, I was kicked out of this file for the first time. It may be the problem of VPN. Can you help me solve it?

wispy loom
granite cave
#

Did you help me lift the?

paper flare
#

I just log on rust first time in 12 days connecting to rustosria x3 and seeing disconnected: scripting

#

dude funny stuff

urban mirage
#

!appeal

marble mantleBOT
#

Hey, @urban mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fast tartan
#

/ticket

marble mantleBOT
#

Hey, @fast tartan

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

urban mirage
#

Can you reply to my appeal soon?

gloomy pulsar
#

Standard response times are 1-3 days

#

Just wait and you’ll get a response eventually

tardy cobalt
#

/ticket

marble mantleBOT
#

Hey, @tardy cobalt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy cobalt
#

!appeal

marble mantleBOT
#

Hey, @tardy cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

soft hemlock
#

hello any support here or admin plzzz

tardy cobalt
#

im false banned why

gleaming hound
#

!ticket @soft hemlock

marble mantleBOT
#

Hey, @soft hemlock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hidden anvil
#

/ticket

marble mantleBOT
#

Hey, @hidden anvil

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tardy cobalt
#

can staff help me? ive been banned on rustoria for no reason i just joined and got ip banned for apparently scripting, apealled and nothing happened

worthy quiver
#

you must wait for a response

tardy cobalt
#

I mean its denied

#

how can i prove that i dont have hacks/scripts i joined and insta banned

worthy quiver
#

If it has been denied then its been denied sorry

tardy cobalt
#

can i pay?

#

i got gaslighted

hidden anvil
#

I have problems with donating what should i do

rugged mason
hollow slate
#

any admins here

quaint patrol
rugged mason
hollow slate
#

there a cheater in rustoria eu medium

quaint patrol
marble mantleBOT
#

Hey, @hollow slate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cerulean moon
#

can you ban a cheater medium

gleaming hound
tardy cobalt
#

well how can we solve this problem then? i literally got banned just when i bought the game and now after 800 hours i wanna play on it again but it kicks me

soft hemlock
rugged mason
rich olive
#

if an admin spectates me beaming at night time with nvidia settings am i going to cop a ban?

west cosmos
#

!appeal

marble mantleBOT
#

Hey, @west cosmos

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rich olive
#

👮‍♂️

soft hemlock
#

!appeal

marble mantleBOT
#

Hey, @soft hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

heavy geyser
#

@soft hemlockhhhhhhhhhhhhhh

#

@soft hemlockdb 3ad 9wdtiha 3la krk

lavish oasis
#

!appeal

marble mantleBOT
#

Hey, @lavish oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cerulean moon
#

!appeal

marble mantleBOT
#

Hey, @cerulean moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cerulean moon
#

@gleaming hound

old copper
#

@hexed nimbus hey man can i talk to u ?

gleaming hound
soft hemlock
#

we need a talk

calm granite
#

@gleaming hound

gleaming hound
#

All of you in support vc?

lavish oasis
#

yes

soft hemlock
#

yes

shut hamlet
#

is there a way to look at your unban appeal

celest reef
#

Hey I’m just curious, I recently filled out a staff application and I’m wondering when I can expect a reply and where will I receive it?

wheat canopy
#

Got my pc 4 days ago and I’ve been banned when I tried playing this server last night

#

Lol

shut hamlet
#

dude they literally just ban good players

hexed nimbus
old copper
#

lol we are getting raided haha

real wolf
gleaming hound
#

🕺

celest reef
real wolf
#

Not sure of an ETA yet I am afraid!

celest reef
#

All good, thank you though!

real wolf
#

Hopefully within the next week tbh

celest reef
#

Sounds good. Btw where will I receive the response?

real wolf
#

If you are unsuccessful you will get a decline message and if you are accepted you will be contacted by a head moderator

gleaming hound
#

👋

real wolf
#

Oh yeah, Discord, I am sorry for misreading your question lol

celest reef
#

All good, thank you for the help

real wolf
#

Not to worry mate 😄

icy fox
#

to the staff i just talked to in voice i still got banned XD

#

its fixed mb

azure shadow
#

Hey, got banned 4 days ago for exploit that I wasnt aware of.. made a ticket on appeal and it says 1-3 days. Yet I have checked today and still says that its being looked at

#

Young Næsty was ing name

near halo
#

can i get in admin in support?

viral oasis
#

can i get some answers admins

silk nebula
viral oasis
#

im banned on a server without even playing on the server

silk nebula
viral oasis
#

trying to

#

i made a ticket for it

silk nebula
#

alr it might be 1-3 days but can be more or less based on the situation

#

just be a bit patient plz FeelsLoveMan

spare widget
azure shadow
spare widget
spare widget
#

Because your appeal will be denied I'm sure

#

I'm not the admin handling it so I can't say absolutely 100% - so you can check back, just don't want you to get your hopes up

#

Telling you what's most likely to happen

azure shadow
#

👍

spare widget
limber cipher
#

is this where i make an appeal

spare widget
#

Almost

limber cipher
#

alright i made one

#

this is troublesome

spare widget
limber cipher
#

yeayh

#

no problem, should i DM it to you ? or just send it here

spare widget
#

Either

limber cipher
#

76561199075169647

#

i did both lol

spare widget
#

Thank you 🙂 One sec

spare widget
limber cipher
#

yeah no problem

near halo
#

is this where i make an appeal

lilac nova
near halo
#

Well, thank you

nova bronze
#

where od i go to have support about my ban?

spare widget
#

But you're more than welcome to send me your Steam 64 ID in addition to that and I can take a look

nova bronze
#

i just got banned as soon as i logged in

unkempt cedar
#

Can a mod see if im banned on the us 5x no bps solo duo trio

#

my name is the same as my discord name

spare widget
vague harbor
#

Hello,

#

I have a problem

#

I just got banned for hacking, even tho I don't hack

#

pls help

spare widget
wheat canopy
#

Bro that happened to me @vague harbor

vague harbor
vague harbor
wheat canopy
#

Nothing 1st time logging into rustoria and I got banned for hacking

vague harbor
#

hmmmmm

wheat canopy
#

I legit got my pc 4dayd ago

vague harbor
#

not my first time logging in but still got banned

vague harbor
vague harbor
spare widget
vague harbor
#

ok thank you very much man

#

I would suck your toes if you want

hexed nimbus
#

Eeehhhhhh go cut those nails zenzen damm

wheat canopy
#

@spare widget Wht abt me

spare widget
#

Can you join Waiting for Support?

primal merlin
#

I need support

spare widget
primal merlin
#

another

spare widget
#

Doesn't look like they reversed their decision so our policy would still be applicable. You would not be able to play

primal merlin
#

check direct

near pewter
#

Hey i need support on joining the server but i need to send a picture but i cant here

gloomy pulsar
#

What’s it say

#

Or can’t you find the server @near pewter

near pewter
#

it says Disconnected: World File Mismatch Proceduralmap_3750_1348064329_220_1642535412

#

i verified integrety game files

gloomy pulsar
#

Join waiting for support

#

And just explain your problem there

cinder steppe
#

Yeah basically I got banned for association with cheater and I just need to get this solved

gloomy pulsar
#

What solved

cinder steppe
#

my banned for playing with a cheater apparently

gloomy pulsar
#

Association means you got banned for playing with hacker

#

Nothing to discuss do you not understand or what?

#

When you join you will be able to see when unbanned

cinder steppe
#

I'm pretty sure I am perm'd

gloomy pulsar
#

How many times

cinder steppe
#

I played on this server once with him

#

I know him irl and all my friends play with him

#

I had no idea he was cheating in rust since he said his vac ban was because of this other game he said he had

gloomy pulsar
#

Somone made the wrong choice in your group

lilac venture
#

can we please talk abt my ban now

#

pls

cinder steppe
#

I feel that being permanently banned for playing with a cheater is a bit much. I had no prior knowledge of him cheating or anything, and he showed no signs of cheating when I played with him. He is one of my irl friends so I trusted him. I just feel that being banned forever on rustoria servers is a bit much.

marble mantleBOT
#

Hey, @cinder steppe

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

raven mist
#

Whats your steamid plague?

cinder steppe
#

This is also a first time offense, and If I get unbanned, I will choose whom I play with more clever.

#

Like my friend id? or name?

livid tapir
marble mantleBOT
cinder steppe
livid tapir
raven mist
cinder steppe
tranquil jay
#

can you check server side for eu 10x lag? I know it was wipe so lag is expected with the pop but im getting constant 24ping no jumps at all and im getting spikes

vocal helm
#

I am stuck and cant move, i can type in chat but i cant move or do anything. even after f1 killing myself it does not work

silk nebula
tranquil jay
#

i sent that before you messaged btw, if you watch it keep an eye on my ping in bottom left whole time

worthy quiver
#

Just relog should fix your issue @tranquil jay

tranquil jay
#

ok ill try

#

although i just remembered, I got kicked for fly hack

tranquil jay
#

like 1 min ago and it was lagging before then

near halo
#

ur not kn own in xbox com

livid tapir
silk nebula
near halo
#

Maybe ur internert

compact parcel
tranquil jay
tranquil jay
near halo
#

yea i need to know if ur known in xbox account

#

doesnt always tell right ping you melt

tranquil jay
glossy hatch
#

hello

vocal helm
#

I am working on restarting and verifying

raven mist
#

Alright, lemme know if you still have any issues, just @ me

glossy hatch
#

i got banned from my username

raven mist
#

i guess you're gonna stay banned than

tranquil jay
#

lol

worthy quiver
tranquil jay
#

mr tornado

#

full restarted game, issue still persists and a few people in chat said yes to lag. sorry for being persistent but it is very annoying especially when flying

livid tapir
raven mist
#

Lemme hop on 10x and check

tranquil jay
#

and i can send clips/screenshots and more than 1 message to a ticket

livid tapir
tranquil jay
#

I know but its just easier for me and i needed to share a clip

jovial sinew
#

so my points for youtube and twitch are not working, is there a work around?

gilded trench
#

can i get some suport with a discord issue?

near halo
#

NO

worthy quiver
#

How may i help

near halo
#

He wants to ban me

tired aspen
#

She truly has my heart and soul ❤️ I’m so so thankful to have her in my life and I am so grateful for everything she has done, I love her with all my heart❤️❤️🥰

near halo
#

Tbf its funny#

raven mist
gilded trench
# worthy quiver sure

two kids carlos and austin keep spamming me in eu-modded and being really rude to me for no reason at all and it getting annoying now

worthy quiver
#

go ahead and join support vc

tired aspen
near halo
#

can we watch

tranquil jay
near halo
#

maybe just hack

raven mist
#

Players will always say yes to that question 😛 depends on how good your connection to the server is

raven mist
near halo
#

maybe just hack

tranquil jay
#

no ive seen people say lag without me asking them, i genuinly dont know what it is then. If only 10x had eu main servers lol

mystic jackal
#

yo, when i try and join it says world file mismatch?

#

anybody know how to fix?

lilac venture
#

i really want to play again also

hexed nimbus
marble mantleBOT
#

Hey, @mystic jackal

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

mystic creek
#

yo i got an hour ban and its been over an hour and im still banned

hexed nimbus
#

Please allow a few min to sync data try again in 15 min

mystic creek
#

ok

lilac venture
#

why perm ban me for spamming chat??????

near halo
#

xd

#

wtf bro

#

😄 hacking LOL

#

Rustoria LOL Server

spare widget
near halo
#

Your server Crashed Badly, you gave me an unfair ban

#

I was going to get a vip friend and I was banned from the server. @spare widget

spare widget
#

Can send me your Steam 64 ID and I can try to help

mystic creek
#

@spare widget i was banned for an hour an its been like an hour and 30 and im still banned

near halo
#

76561199174238200

#

Take care, man, if I can't solve this problem, I can't get a vip or something, anyway, I'll play on another server

#

@spare widget

lucid trail
#

guys someone spamming

#

eu long

spare widget
spare widget
# lucid trail guys someone spamming

If you see someone severely disrupting chat without moderation then it can be a good idea to send in a ticket in-game with "/ticket add (your report with details)"

drifting igloo
#

Bro ppl going rage mode on a lowpop server and no admins to be seen even when reports have been flying in

spare widget
#

A lot of times people only use F7, which goes to separate entity (EAC) and then complain that their report hasn't received a response

noble veldt
#

Admin i got falsely banned and i need it taken care of asap

drifting igloo
spare widget
#

DMing you

pure vector
#

can u get people banned for being racist in VC or not?

noble veldt
#

@spare widget can you help me with my ban appeal pls

spare widget
pure vector
#

but i clipped it

spare widget
spare widget
# pure vector but i clipped it

Yeah, we see that often enough unfortunately. We don't moderate voice chat and would always recommend temporarily disabling in-game voice through game settings if someone is being obnoxious

#

If you see something racist in the main text chat though, absolutely can let us know with an in-game ticket (/ticket add (your report))

pure vector
#

bruh

pure vector
spare widget
pure vector
#

that is so stupid

spare widget
#

I feel ya though but unfortunately it's not something we can moderate always and if I do it for that situation, I need to do it for the rest. It's something that can be handled client side thankfully to toggle it off. Completely your right to be frustrated by it or not agree, just giving you the answer

pure vector
#

even if a chatmod knows 100% someone is racist in VC because he heard himself or something he cant mute?

spare widget
#

Correct - voice chat isn't moderated

pure vector
#

okay thank you

spare widget
#

As opposed to the main text chat

#

No problem

#

Hope you have more positive interactions and it all balances out for you

pure vector
#

me too

spare widget
#

Some people are definitely jerks at times :/

#

Wouldn't waste your time or energy on them though

pure vector
#

we were just talkign trash back and forth every time one of us lost a fight and they get racist and stuff out of nowhere

spare widget
#

Yeah, definitely happens in Rust, and really any competitive multiplayer game

#

Would just ignore them. Turn off voices and don't let them trigger you. Hopefully you get them back in-game

#

Foundation wipe them or something

pure vector
#

haha

#

if they play on my thursday wipe i will, but not monday server

spare widget
#

For sure lol

#

Have a great day otherwise

#

Any other questions just ask whenever obviously

pure vector
#

you too ok bye

lilac venture
fallow swan
#

Someone is making n-word on your x10 server i have a screenshot he is doing that at about H18

flint flume
#

Any admins on?

indigo comet
#

hey

#

it says im banned for playing with hacker

#

my profile is:

stiff widget
marble mantleBOT
#

Hey, @indigo comet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

neat shale
#

17 minutes since wipetime on the 10x and still hasnt wiped

spare widget
#

Hopefully Facepunch adds the ability to toggle custom fireworks though and the upcoming graffiti

toxic imp
#

!ticket

marble mantleBOT
#

Hey, @toxic imp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

toxic imp
#

there is a cheater at rustoria eu medium

wispy loom
#

Make sure to make a ticket and F7 report asap whenever this stuff happens and we'll try to get there asap too

humble remnant
#

/ticket

marble mantleBOT
#

Hey, @humble remnant

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hardy lantern
#

/ticket

marble mantleBOT
#

Hey, @hardy lantern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

spare widget
#

@hardy lantern Feel free to join Waiting for Support

gentle quail
#

admins?

#

i need to talk to a admin asap

gentle quail
#

i need a admins help asap

wispy loom
wispy loom
marble mantleBOT
#

Hey, @gentle quail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gentle quail
#

cae

#

can i add you to my teams call so i can tell you what happeneing

#

/ticket

marble mantleBOT
#

Hey, @gentle quail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

sour mauve
wispy loom