support

[wispy sigil]

Good afternoon, I played on the server, turned off the Internet, relogged, writes a ban for cheats, what's up? im really not cheating anymore and i a good player and love your server and hate the cheaters please un ban me quiqly i need to play the wipe /thank you Steam ID: 76561198084398184

[earnest pawn]

Is there somewhere specific we can send in a unban request?

[spare widget]

https://bans.rustoria.co/

[winter aspen]

/ticket

[marble mantle]

Hey, @winter aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

Wait 5-10 minutes and try to connect again

[wispy sigil]

thank you!

[eternal aurora]

https://tenor.com/view/cat-vape-juul-gif-19293187

[feral phoenix]

hello i just tried logging into rustoria was in last night and it says vac ban>? please help never cheated not once .

[spare widget]

@feral phoenix What's your Steam 64 ID please?

http://rustoria.co/getmyid

[feral phoenix]

76561198062693976/ bro i just checked my steam and it says im fine but i just tried another server andit says cheating please help

ive never cheated

imet commomo 1 week ago? he spoke to me about trolling videos ????

[solid crescent]

Need help possible cheater

[arctic sapphire]

?ticket

[marble mantle]

Hey, @solid crescent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[solid crescent]

Ticket in Rustoria.co 3x No BPs

[spare widget]

Should be all fixed up 🙂 Wait 5 minutes please and try to connect

[feral phoenix]

are you sure ? mate imalmost crying lol

[spare widget]

Should be fine

[near halo]

em why did i get banned for 15 mins?

[eternal aurora]

would a hacker have this much sulfur farmed @misty scroll

[summer stump]

These are never accurate

!appeal

[marble mantle]

Hey, @oak igloo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[summer stump]

Just add in there you have had some issues with responding /no response from admin

Do a normal appeal I’ll let an admin know

[lilac venture]

zen dms

[summer stump]

Everything ok ?

[lilac venture]

yes

[summer stump]

@azure verge !appeal

[azure verge]

!appeal

[marble mantle]

Hey, @azure verge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[eternal aurora]

r u dumb

yes they are

[near halo]

whats the server code ip adress?

[shell pawn]

@near halo what server you looking for

[earnest pawn]

I have made an appeal for being falsely banned and i have been dmed saying my appeal has been accepted yet i am still banned for the next week

[wispy loom]

You got a playing with hacker ban right?

[earnest pawn]

Yeah but non of us were hacking

[wispy loom]

I have looked at the case, someone definitely got gamebanned

[earnest pawn]

thats the thing i have played for 1500+ hours with these guys and we have never hacked

[wispy loom]

Looks like he also appealed but he literally has a gameban on his Steam account

[earnest pawn]

is there anyway he can get rid of it

hes legit and he doesnt hack, we got other cheaters banned a week ago

[wispy loom]

https://easy.ac/en-us/support/game/contact/appeal/

[earnest pawn]

ty

[wispy loom]

Feel free to DM me if his gameban gets removed

You'll also be unbanned then

If you can send me your SteamID I can check

[granite adder]

i want to speak with an admin playing on EU medium

[shell pawn]

@granite adder join #368790610783764480

[granite adder]

i was having some mic issues i think they are resolvec

[fathom prawn]

theres someone blatantly cheating on eu 3x NoBps

[shell pawn]

!ticket

[marble mantle]

Hey, @fathom prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fathom prawn]

/ticket

[marble mantle]

Hey, @fathom prawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drifting oyster]

!appeal

[marble mantle]

Hey, @drifting oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heavy tree]

!appeal

[marble mantle]

Hey, @heavy tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rigid fable]

!appeal

[marble mantle]

Hey, @rigid fable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heavy tree]

help waiting for support!

[dawn plaza]

!appeal

[marble mantle]

Hey, @dawn plaza

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gleaming hound]

!appeal @noble wigeon

[marble mantle]

Hey, @noble wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[drifting oyster]

not sam pls help me

[drifting oyster]

!appeal

[marble mantle]

Hey, @drifting oyster

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

send their discord ID

doge is a generic name

[wispy bone]

@

[primal cypress]

!appeal

[marble mantle]

Hey, @primal cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

567758292701544450

[ember sparrow]

What?

[livid tapir]

^ @gleaming hound

[ember sparrow]

@livid tapir lol these trolls r tryna get me banned u guys can file check me if u want

[wispy bone]

I told you to stop bragging that’s why I stopped playing with u

[ember sparrow]

Wdym

[livid tapir]

LemonSqueezy i got a f7 ban message saying u got banned, how u playing

[ember sparrow]

Lemon squeezy scripts

[wispy bone]

I play on Andy

[ember sparrow]

He has been banned for scripting before

[noble wigeon]

!appeal

[marble mantle]

Hey, @noble wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wispy bone]

I don’t play rustoria I got unbanned on Andy

After 90 days you can request an appeal so doge you really don’t know anything about rust

[ember sparrow]

@livid tapir he’s trying to get me banned cuz he got banned for scripting

[drifting oyster]

can i please get help

[ember sparrow]

He also ban evaded and got banned again

So

[wispy bone]

Not ban envadading if I got unbanned

He’s mad I told you guys

[livid tapir]

@scenic needle ^^^

[ember sparrow]

That picture is 5 months old

The other one he sent

[latent grail]

i have playing with a hacker but no one was hacking

[ember sparrow]

I can file check if you want

[livid tapir]

!appeal

[marble mantle]

Hey, @latent grail

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ember sparrow]

@livid tapir you got your chat mod permission taken away why are you here lmfao

[livid tapir]

i stepped down because im in uni

[gleaming hound]

No need to be so rude, he is being helpful and there is no issue with that.

[primal pewter]

yo could somebody drag me?

[ember sparrow]

Ok my bad

[lilac venture]

2 different pfps

[ember sparrow]

I don’t

[wispy bone]

Stop lying

[ember sparrow]

I’ve had this picture for a long time

[wispy bone]

I have like 6 people who can prove u wrong

[ember sparrow]

Ok

[lilac venture]

his tag aint in the picture so is it him??

[ember sparrow]

Fr he has no proof

[lilac venture]

could be another doge

[wispy bone]

I’ll get it

[primal pewter]

<@&274971100184576010> could i get a drag

[gleaming hound]

Give us a moment 👍

[drifting oyster]

same pls

[ember sparrow]

And also lemon squeezy is banned and he’s trying to get other people banned

That’s edited

If you’re going to bitch this much about it then script check me

[wispy bone]

Let’s do it

[ember sparrow]

That’s edited too

[wispy bone]

Join support call I wanna watch

[ember sparrow]

Ok

[spare widget]

Would be good to take this to DMs. Probably a good idea not to script check eachother. Have a good day

[ember sparrow]

Thank you zenzen

[near halo]

I love gaming and I love rustoria

[near halo]

can any admin help me i was banned for a hour and i accept that. but im still banned after a hours

[raw lily]

How long did you ban expire?

[near halo]

wym

it legit said]banned for one hour counted down and expired like two hours ago

[sinful frost]

!appeal

[marble mantle]

Hey, @sinful frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raw lily]

Can I get your steam ID?

[near halo]

i don't need to apeal

yes

[raw lily]

https://rustoria.co/getmyid

[near halo]

76561198354477722

[raw lily]

I'm going to DM you

[near halo]

yes sir

[shut rose]

cheaters on eu long

[marble mantle]

Hey, @shut rose

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shut rose]

any admins please

[timber bridge]

If you need to report cheaters please submit a ticket and the admins will investigate. Our ticket system goes straight to our admins 🙂

[foggy moss]

!appeal

[marble mantle]

Hey, @foggy moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[foggy moss]

can an admin help me?

[shell pawn]

@foggy moss JOIN #368790610783764480

[foggy moss]

2 sec

[iron sand]

Does anyone know how to fix crashing when I try to load in a server

[near halo]

they been spamming for a while now on rustoria USsmall. im not making a ticket because by the time it get seen they are gonna stop

[wispy dirge]

Does this happen with all servers your try and connect to?

[wispy dirge]

Do you have their steamID? If so please DM it to me 🙂

[distant heron]

i made a ticket on us medium about kid being racist in voice chat and telling us to kill our selfs

[wispy dirge]

We do not mod voice chat, sorry.

[distant heron]

after insding us

[iron sand]

Yes it does

[wispy dirge]

How much RAM do you have?

[distant heron]

i reported him on steam too for harressment cuz he said he has my ip and is going to ddos

[iron sand]

16 gn

[wispy dirge]

Was this all done over prox voice?

[iron sand]

Gb

[distant heron]

yh thats why its soo anoying

[wispy dirge]

Can you please go to eventviewer on your computer, look at application and see if you see any warnings or errors for Rust or any .EXE? You are welcome to DM me if you would like also.

[iron sand]

Yes can we move to dm?

[wispy dirge]

@near halo He's been muted 🙂

[mellow radish]

Any admin/mod ?

[timber bridge]

How can I help?

[mellow radish]

there is an invisible cheater in one of ur servers

I just made a ticket

[timber bridge]

Our tickets are responded to and investigated as quickly as possible, and admin should look into it shortly.

[mellow radish]

Perfect ty!

[timber bridge]

No problem! 🙂 Glad to help.

@mellow radish, While I understand your frustration please submit this video link as a ticket referring to the ticket number already submitted. I assure you our admins will investigate as soon as possible.

[near halo]

yo

@raw lily

[spare widget]

Thank you - they're banned 🙂

[mellow radish]

thanks !!!

[near halo]

yo

[near halo]

thank u gang

can i please have help was banned for a hour and i accept that but it was 5 hours ago i talked to a admin and he told me to wait another hour and i did but now hes not responding

it said im unbanned but it wont let me join cuz it keeps sayhing i am

[shell pawn]

@near halo join #368790610783764480

[lean vapor]

/ticket

[marble mantle]

Hey, @lean vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sly carbon]

did main just crash?

[wispy dirge]

US or EU?

[sly carbon]

us

us main

[wispy dirge]

No, I am able to connect.

[timber bridge]

US is online.

[sly carbon]

did it roll back or did i just crash?

[wispy dirge]

You crashed.

[sly carbon]

damn

[wicked turtle]

why I cant join on the server?

[wispy dirge]

What does it say when you go to join?

[wicked turtle]

Connection Attempt Failed

[wicked turtle]

I start my game more time new

okey, now I join

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy dirge]

Hey there, how can I help you?

Sadly not, you will have the wait the 24 hours.

it's happened to me too haha, it sucks.... but sometimes those things happen.

[near halo]

hey man

atleast yall aint been banned for going on 6 hours now

[zealous kettle]

Hey, will DM you

[near halo]

its not there fault

spoof the admins said they can't do anything ?

[faint wedge]

can i talk to someone about my ban?

[shell pawn]

@faint wedge join #368790610783764480

[thorn rampart]

unban my G

[placid blade]

a person responded to my ban but hes not on can i talk to someone else?

[shell pawn]

@placid blade join #368790610783764480

@placid blade hey come back real quick

@thorn rampart please take this to #general

[near halo]

@faint wedge

lemme guess it wont unban you its doing the same for me been waiting 6 hours bouta get raided pretty sure

[timber bridge]

No, the kit only give you one air drop a day. 🙂

[shell pawn]

@near halo please take this to #general

[near halo]

oh crap sorry

i thought this was im sorry

[shell pawn]

@near halo your ok no worries

[near halo]

bruh tony im bouta be raided and i can't even do nothin bout it D_D

[timber bridge]

We understand it is frustrating however, you wouldn't be in this position if you didn't post what you did in chat. We are looking into it still, as @mellow tundra said he would PM you when it was sorted.

[near halo]

no way you tryna blame me I respect that and I did deserve the hour ban and I respect that I waited the hour yet I'm still banned my friend spent money to play on this server so we can play together "again Ik what I said and I deserved the ban for the "hour" like you said I would not be in this situation if I never said anything yet if its only a hour than why has it been 6 hours ? if I admit what i said was wrong yet I did the time So I should no longer be banned.

[mellow tundra]

You're correct in that you shouldn't be banned

[near halo]

i swear i aint aurging with you

[mellow tundra]

It is physically not something I nor any other admin can fix atm

ik

[near halo]

im just talking cuz im curious

[timber bridge]

We are actively looking into it, we are not keeping you banned intentionally. However it is something out of our control and once it is fixed you will be notified, all we ask is a little patience while we are sorting it out 🙂

[near halo]

yes I understand, and I respect that but what's the entire point of playing this certain server including the hours I put on it just so I can get offlined ??? its fine ima just wait but please dm when you got awnsers Have a great day

[rancid pawn]

theres a hard cheater on the 5x zues lol

[compact vector]

is there anything I can do if theres a cheater on my server? can I submit a ticket or something?

[shell pawn]

!ticket

[marble mantle]

Hey, @compact vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

Best to always do in-game "/ticket add (your report)"

[shell pawn]

/ticket add <report details user(s) video link>

[compact vector]

ty

[rancid pawn]

i have but we couldnt get our clip to save sadly

[spare widget]

Your ticket will be looked into as soon as possible

[rancid pawn]

thank you

[spare widget]

No problem

@rancid pawn In the future I'd advise your teammates not to call out anything in chat since that will only ever help the players you're concerned about while making it more difficult for any admin team to follow up on the concern. Just as a heads up

I know it can seem like something to do in the moment but it only hurts the opportunity for a good evaluation

[rancid pawn]

yeah we didnt know how to report other than game, they only hit headshots on us in a heli flying and beamed us

[spare widget]

For sure. Always will be looked into as in-depth as possible. Sometimes there are limitations like if they've gone offline or aren't engaging in as much PVP as desired, so in that case we'd request to let us know if you see them back online, while of course refraining from calling anything out. Thank you!

[rancid pawn]

gotchu, thank you

[thorn rampart]

fuck no yall ban legit players to often, fuck that

and unban actual cheaters itss crazy

[shell pawn]

@thorn rampart please take this back to #general

[near halo]

Pipe it go to face punch

[solar sleet]

!appeal

[marble mantle]

Hey, @solar sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[solar sleet]

how do i appeal if it says i haven't been banned

[shell pawn]

!appeal

[marble mantle]

Hey, @solar sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

My boat disappeared at fishing village i wasnt in the bay and i was sitting in it I have clipa video

[shell pawn]

@near halo sorry we do not get involved in-game.

[near halo]

Fuck

[lilac creek]

Hello!

[shell pawn]

@lilac creek hi how are you.

[lilac creek]

I would like to make a ban appeal for my friend (yung whippa snappa#0799)

[lilac creek]

I’m good, wbu?

[shell pawn]

@lilac creek he has to make the appeal I’m sorry.

[lilac creek]

He is banned from discord

He can’t make the appeal…

[shell pawn]

What is his steamid

[lilac creek]

it's not the rust servers i'm banned from it's the discord

i'm talking through him

[shell pawn]

Ok what’s his discord id

[lilac creek]

yung whippa snappa#0799

[shell pawn]

Ok one sec

[lilac creek]

Oki take your time

I like cheese puffs

[solar sleet]

my appeal has been sent. I would be more then happy to sit in a call if needed aswell

I blame Hoppel

[compact parcel]

numerical discord id please

[lilac creek]

796449138837159957 @compact parcel

[sudden monolith]

made a ticket in-game but there are a group of cheaters near large barn on US Main and they've been aimbotting for the past 2 hours

can someone look into this? It's ruining a lot of peoples gameplay

[solar sleet]

sir wait your turn, i'm next in the ticket line 😛

[sudden monolith]

?

[lilac creek]

I’m first

[solar sleet]

Oh knight is first yes

[rotund salmon]

Admins will get to your ticket asap

Make sure to also report them using F7

[spare widget]

@solar sleet Join Waiting for Support please

[sudden monolith]

thank you, i already reported f7

[lilac creek]

Ay!

[neat shale]

if i went into waiting for support would i get support quizk?

[solar sleet]

i'm here 😄

[lilac creek]

Been here for a while now

[sudden monolith]

im first in line hah

[solar sleet]

XD no me

[sudden monolith]

should i continue to wait in waiting for support?

[near halo]

!apply

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

i waited to appeal like 6-7 hours after i got banned and it still said wait 5-10 mins
cant even appeal - error id 9C10FD15-5A34-4F19-8DA5-AF5B348A944A

[stiff widget]

Appeal using the mute and write This is a ban appeal

[spare widget]

@near halo Can you join Waiting for Support?

[spare widget]

You can join back if you want

[sudden monolith]

i was in for a while

[near halo]

just did this and it was denied

[spare widget]

Sorry, doing like 4 things at once

[unkempt flame]

I HAVE PROOF OF A CHEATER

[spare widget]

In-game "/ticket add (your report with your proof if you'd like)"

[subtle valley]

My friend disconnected in outpost and when he connected back it said he was killed by my other friend and his body wasnt nowhere

[near halo]

@spare widget

check dms

[woven spire]

!ticket

[marble mantle]

Hey, @woven spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[subtle valley]

on Rustoria Monday, help would be appreciated since he had 1000 scrap and guns

[spare widget]

We can't return items unfortunately. How long was he disconnected in Outpost? Normal feature of the game to kill bodies that log there for I believe 30 minutes+

[subtle valley]

like 10min

[spare widget]

What's your friend's in-game name?

[spare widget]

Nevermind. Was going to check on it but all good - hopefully no further issues for them

[steady falcon]

hello i

[keen hull]

eu small seems to be down

[stiff widget]

allow some time for reboot

[stiff widget]

its back up

[sudden monolith]

its getting a lil crazy, can an admin pls check out DAXO on US Main, either hes an insane shot or aimbotting because hes killing people consecutive headshots from 100m

[stiff widget]

have you lodged a /ticket?

[sudden monolith]

yes

i was in waiting for support for like 30 min

but yall were busy i guess

[stiff widget]

the admins respond in due course 🙂

[sudden monolith]

aight

[subtle valley]

ToToh

[subtle valley]

okay

[fierce onyx]

hey yesterday we getiing raided from 2 clans but they teamed up to raid us

[stiff widget]

!ticket

[marble mantle]

Hey, @fierce onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vocal jetty]

!appeal

[marble mantle]

Hey, @vocal jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[devout turret]

!appeal

[marble mantle]

Hey, @devout turret

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[robust hound]

Can i talk to a admin for the past year ive really had trouble being able to communicate to a admin about my issue

[rotund salmon]

What is the issue?

[robust hound]

So around 2 years ago i got eac banned so i waited a year to apply on my current steam account for a appeal but instead of getting appealed i got denied and banned on you guys server for "scripting" because supposedly if i have a eac ban from 2 years ago im scripting

[rotund salmon]

If your ban appeal got denied then unfortunately it's final.

[robust hound]

But i waited the time and everything

[rotund salmon]

Not much we can do

But feel free to wait in #368790610783764480. An admin might move you.

[robust hound]

okay

[wispy dirge]

What is your steamID?
It may be a while before an admin is free to look into your issue, giving your steamID here may be a better idea so they can reach out to you when they have some free time.

[feral wave]

!appeal

[marble mantle]

Hey, @feral wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[robust hound]

STEAM_0:0:555108723

[wispy dirge]

?steamID

[marble mantle]

Hey, @robust hound

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[robust hound]

76561199070483174

[wispy dirge]

I've asked that someone look into this for you, as it has been so long.

I don't want to get your hopes up however... As once an appeal is denied it is rare to have the ban overturned.
You are welcome to wait where you are, or wait and see if an admin reaches out to you. ❤️

[robust hound]

Alright ill just sit in here since i think thats my best chance to be able to talk directly to a admin but thank you so much for all the help youve provided

[feral wave]

Good afternoon. Played on the above project more than once. Never had a problem logging into the server.
Today, when I logged into the Rustoria.co - EU Medium server, I was told banned hacking. I do not use cheats, macros and various software. I don't have VAC or EAC bans. I don’t understand what is the reason for my restriction on playing on higher servers. Please unban me. Thanks in advance

?steamID

[marble mantle]

Hey, @feral wave

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[feral wave]

76561198066779236

[stiff widget]

!appeal

[marble mantle]

Hey, @feral wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[worthy lotus]

How do I get my chat filter been less time

[wispy dirge]

What do you mean?

[worthy lotus]

I got banned for saying something for one hour and it wasn’t even that bad

People have said so much worse

[wispy dirge]

You are welcome to appeal the mute at https://bans.rustoria.co Or you can wait out the timer... please be careful what you say on our servers 🙂

[worthy lotus]

Yeah but I see people say it all the time in chat so why did I get banned.

[wispy dirge]

I can't speak on why you were banned, but I can only assume there was more to it.

[worthy lotus]

All I said is” go kill yourself in chat”

And people say the hard r in chat and I said go kill yourself that makes sense..

@wispy dirge

[wispy dirge]

I'd avoid saying that in the future 🙂
Those who use the hard R are also muted and or banned.

Please use this ban as a lesson that words do have consequences.
Please learn from this one, and don't say it again 🙂

[worthy lotus]

My Homie just saw like four people say kill yourself and they’re still on the server.

[real wolf]

What is your steamID?

[worthy lotus]

How do I get to that shit

[real wolf]

https://rustoria.co/getmyid

[worthy lotus]

76561198322586796

id ^

[real wolf]

You were unfortunate enough to type out a specific letter combination that triggered the ban, however because I can see that you didn't mean to say that combination I'll go ahead and unban you.

[dull perch]

The reason why my account was blocked was play while hacker, but the complaint was rejected

@real wolf

Can you help me

[lean stump]

There have been no games for more than 40 days. Today it is shown that it is banned

[real wolf]

If your appealed was denied then it is a permanent decision.

[worthy lotus]

thx kiss kiss

[dull perch]

Why? I'm just a normal player. Teammates have problems

It's not fair

[lean stump]

Yes, but the last time I left the game, I was still playing the game normally, and there was no ban. But when I prepared the game again this time, it was banned, and I complained G

YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

[dull perch]

@real wolf

[lean stump]

@real wolf

[worthy lotus]

I’m still banned @real wolf

[devout turret]

why do i get muted 12 h for writing " i can give you guns if you comeby akii" ???

[raven mist]

Looks like the filter picked up something wrong, fixed now

[dull perch]

The reason why I was banned was just play while hacker. Why was my appeal rejected@raven mist

Please help me

My teammates kept hiding from us, but I became a victim

You can check when I play on your server. I really like playing on your server

@raven mist

[minor pelican]

https://cdn.discordapp.com/attachments/745433226171908118/931891145926131732/unknown.png

ı need help!

[dull perch]

@west osprey Management, I believe you. The other administrators asked me to find you

[vagrant ridge]

how do i check how long my ban is

[hexed nimbus]

Did you make a appeal yet ?

[vagrant ridge]

yeah i made one a couple weeks ago

[hexed nimbus]

You able to do voice ?

[vagrant ridge]

yeah

[hexed nimbus]

Jump in waiting for support I’ll pull you

[zenith hinge]

!appeal

[marble mantle]

Hey, @zenith hinge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

Check you connecting make sure it’s stable and connect again

[stark apex]

!report

[marble mantle]

Hey, @stark apex

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[devout jetty]

!ticket

[marble mantle]

Hey, @devout jetty

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[devout jetty]

!tickeat

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

!appeal

[marble mantle]

Hey, @devout jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[scenic lark]

literally started taking heli and server restarted

[hexed nimbus]

Watch the countdown in chat

[scenic lark]

no shit

[near halo]

i want to appeal a ban

[hexed nimbus]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[unborn lynx]

is us 10x down? i cant get in

[hexed nimbus]

Daily restarts

[near halo]

it got denied mike

[unborn lynx]

ight

[hexed nimbus]

What was the ban for

[near halo]

hacking even tho i wasnt.

[hexed nimbus]

Well I’m afraid if it got denied it’s final and it’s time to move on

[wide gazelle]

is small down?

[near halo]

alr

[hexed nimbus]

Daily restart

[wide gazelle]

oh ok

[near halo]

how long does daily restart take?

[hexed nimbus]

5 to 15 min

[near halo]

is there a ping or something for when its up?

[hexed nimbus]

Nope

[near halo]

so how do i know when its up

[hexed nimbus]

But most seem t be back allready

[near halo]

10X isnt

[rotund salmon]

Click on @delicate quest and it'll show if the server is up

[vagrant ridge]

Hey is there any admins i can talk to about my ban? I already talked to a moderator.

@mellow tundra

[lilac creek]

Hello?

[hexed nimbus]

Hi what’s up

[atomic flower]

How do I report a player to rustoria

[stiff widget]

!ticket

[marble mantle]

Hey, @atomic flower

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare plinth]

/ticket

[marble mantle]

Hey, @spare plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lilac creek]

Well I’m still waiting a response from yesterday..

[hexed nimbus]

Regarding ?

[lilac creek]

One of my friends ban, but he cannot do ban appeals since he is banned from discord, and he want to know why

[hexed nimbus]

Appeals go troug website not discord

[lilac creek]

yeah but someone yesterday told me he will answer us

[hexed nimbus]

Prob meant a awnser on the appeal that can take up to 3 business days

[lilac creek]

No, we didn’t make an appels trough the website, the admin told us to give you his numerical discord id, so we did

[vagrant ridge]

!appeal

[marble mantle]

Hey, @vagrant ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

Mmhh ok well then you need to wait for a awnser from them then as I can’t help you any further but appeals should go trough the website 👆and then a admin will take a look at it

[zenith hinge]

I received a message on the discord about the acceptance of the appeal, but I'm still not allowed to join the server

[hexed nimbus]

What was the ban for ?

[zenith hinge]

plating with hacker

[idle rampart]

rustoria lagging again

[zenith hinge]

It was a mistaken ban I think because there is not a single cheater in my team

[hexed nimbus]

Default 7 day temp ban. The accepting means the perm got reduced to set punishment for the offence

[hexed nimbus]

If you join the server you should now see a timer. Till you be able to join again

[zenith hinge]

there is no timer when joining the server

[hexed nimbus]

Allow a few min especially if you just got the message so data can be synced with servers

[next heart]

can you buy vip for EU 2x vanilla? i only see it for eu 2x vanilla mondays

[near halo]

i accidently muted all chat this time how to unmute it ?

Idk if its muted i just cant cinfo, pm etc

[timber bridge]

Open your F1 console and type chat.unmuteall

[pure vector]

rustoria eu main is constrantly laggin, like when you hit a node it takes a while

allot of invalids to..

any way you guys could fix that?

[shell pawn]

@pure vector it could be your internet connecting to the server

[pure vector]

noooo

why yall always say that, its so many people who hjave it, ping is normal, loss is normal

i can't think of anything else

[dusk panther]

hello I bought the pass yesterday I entered immediately today I have to queue can you help me? server ist rustoria eu III long

[shell pawn]

#payment-support

@near halo No you only get one airdrop a day

[timber bridge]

#support message

[mental moth]

Can you get less then 6 players on the base invaders?
Or it must be 6?

[dull thicket]

How do i appeal a VPN Ban, Had it before and a fellow Jake unbanned me. says i got banned for "Hacking" which is due to a VPN.

[silk nebula]

!appeal

[marble mantle]

Hey, @dull thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dull thicket]

https://downloadram.today/OrA7YyMU

Bruh Momento (Link is a upload CDN)

Whats the average ETA on a VPN Ban appeal? Last time it was 15 minutes 🤣 and curious if that was just a fluke.

[pine lily]

i need a admin

[hexed nimbus]

hi whats up

[pine lily]

NVM SOMEONE HELPED WITH THE CHEATER

[visual kite]

can i make a ticket here ?

[quasi crest]

ticket to report someone?

[visual kite]

i made 4 tickets because i could not get it all in one ticket

39,40,41,42,43

this is a serious problem i never acuse nobody but this time i have to

because it was ridiculous how this person in the ticket just did not hide it

i enjoy playing on this server i have almost 2k hours on it i go on it after work and relax

and this person is just enjoying the fact that there are no admins on and just ruins everything

[quasi crest]

Alright, the admins will look into your tickets as soon as they can. thanks for your patience

[visual kite]

Thank you for the help.

[quasi crest]

sorry but we dont refund items

No sorry

admins do not interfere with gameplay.

[quasi crest]

.

[river elbow]

Admins on rustoria 3x no bps the clan greasey was teaming with a player with no clan named frosty teaming up to raid me. Thats over the group size of 6

[hexed nimbus]

!report

[marble mantle]

Hey, @river elbow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

looking for help on how to cancel a monthly subscription

[misty scroll]

!cancel

[marble mantle]

Hey, @near halo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[static flax]

hi just got banned for exeeding group limit on 10x us i was a duo

what should i do?

[hexed nimbus]

Make a appeal

[static flax]

where?

[hexed nimbus]

https://bans.rustoria.co/

I can tell you that is will be a duration of wipe temp ban if you have a clean record

[rain pollen]

i need help from an admin, our tc on the EU 10x has randomly disappeared with all the loot inside of it and now our base is starting to decay. it was there about 2 minutes ago and when we went back in it was gone

[hexed nimbus]

Multi tc ?

[rain pollen]

none of the other tcs are connected to the main base

but ill check others quickly

[hexed nimbus]

Apperently something is cause that the only known issue causing tc’s to disappear

[static flax]

what do u mean?

[rain pollen]

i checked our other tcs and they havent merged

[hexed nimbus]

Default punishment for teaming is a temp ban for the rest of this wipe

[static flax]

i was a duo

[graceful cobalt]

Could be a connection somewhere that made two TCs connect, makes the last one you placed pop once the server runs an upkeep tick

[north crest]

What is your steamID?

[hexed nimbus]

Suggest you check again as I bet something must overlap especialy if you can’t replace the main tc where it was

[rain pollen]

the base is collapsing

[static flax]

hugo_balls

[north crest]

!steamid

[marble mantle]

Hey, @static flax

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

This is all I can do for you as we do not interfere in general gameplay @rain pollen

[static flax]

76561199107541718

[rain pollen]

this is some sort of bug not general gameplay

[north crest]

Were checking

one minute

[north crest]

This was an intentional ban, please fill out an appeal and state your case at bans.rustoria.co

[hexed nimbus]

Like I said try replacing if you can’t make sure no building blocks are overlapping main structure if so remove it and you good to go

[static flax]

i did that and it says some error

[north crest]

try waiting 10 mins, lmk if it still doesnt work

[rain pollen]

its not that we cant replace it, its that the entire base is decaying because all out high quality was in the tc

[static flax]

ok

[north crest]

We are checking

one minute

[misty scroll]

It looks like you got a TC placed inside your base

[north crest]

Thanks shaadt

[rain pollen]

yeah, we had to replace because the base started to instantly crumble

[misty scroll]

What happened though?

Did it randomly just disappear?

[rain pollen]

Yeah, we were building and it vanished

[hexed nimbus]

I suggested checking overlapping outer tc’s cause the can cause other to break

[rain pollen]

ive checked and destroyed every tc we had to be able to replace the inner core

[misty scroll]

Did you have any other TCs than the one in your core?

[rain pollen]

yeah, but none were connected

[misty scroll]

There must be one of the sides that were connected

Else that wouldn't happen

[rain pollen]

if that did happen then would tc loot transfer?

[misty scroll]

It was 100% because of the other TCs for one reason or another

[misty scroll]

I am not too sure actually

[static flax]

how much time do i have to wait for the appeal to get read

[misty scroll]

1-3 business days

[static flax]

ok

[hexed nimbus]

Tc loot won’t transfer it will drop and despawn

[misty scroll]

I suggest being a little bit more careful with building the base, just to be 100% sure nothing is accidentally connected

Since nobody wants that happening again in the future

[hexed nimbus]

Schaadt dus hé have peek floors that stick in his main structure. If so and the are part of the external tc’s 100% those are the issue as I helped a guy before going over his entire base

[near basalt]

I was banned for "playing with a hacker" but none of the rest of my team are banned?

!appeal

[marble mantle]

Hey, @near basalt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[north crest]

Try joining again in 5 mins

[jade void]

theres a hacker in the server with aim training

where do i give a hacker report

i need heko

[hexed nimbus]

!report

[marble mantle]

Hey, @jade void

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jade void]

!report

[marble mantle]

Hey, @jade void

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[jade void]

what is the name is 100 characters long

someone help me

[gleaming hound]

Hey can you join #368790610783764480 please

[jade void]

k

[gleaming hound]

You can click on ------> #368790610783764480<--------- to join it quickly without scrolling to find it

[vernal cairn]

Is there a channel where I may inquire about my mute?

[timber bridge]

Feel free to PM me.

[jade void]

how long does it take for mods to ban a hacker

[dark sage]

/ticket

[marble mantle]

Hey, @dark sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dark sage]

!appeal

[marble mantle]

Hey, @dark sage

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[static flax]

is there any way to get unbanned faster?

[dark sage]

Nope

I got false ban literally when im done getting unbanned literally gon loose my damn base bro fuck

[static flax]

same shit

[timber bridge]

False bans are extremely rare, however they do happen sometimes. If it was indeed a false ban you will be unbanned.

[north crest]

This looks like an intentional ban, you will need to appeal

[north crest]

This was an intentional ban, your appeal has been assigned and will be looked at when they are available.

[static flax]

ok

[coarse bridge]

hi

[dark sage]

@north crest Can i get info on why i was ban and who caused it cause im literally so clueless i fell asleep while playing then woke up reloaded and it says "playing with hacker" and i have no clue i spent relentless hours farming to raid my neighbors cuz they not stop keep saying er n roof camping n i get a false ban cause i was not playing with no cheater

[north crest]

Someone in your team was banned for hacking, you will have to ask them.

[fallen scaffold]

i bought a donator kit for wrong server

i meant to buy for NA instead of EU

[north crest]

#payment-support please make a ticket here and someone will help you when they are available 🙂

make sure to fill it out 🙂

[fallen scaffold]

done thanks

[static flax]

when do i know i got unbanned?

[coarse bridge]

Hi can i speak with moderator pls ?

[misty scroll]

Just had a peek at your appeal, it will expire on wipe Tuesday.
I just wanna clear up some confusion: The team limit includes both online and offline players

[misty scroll]

Hello there

What's up?

[coarse bridge]

i'm banned for playing with cheater, but i stream and i play with viewer for first time and i don' know he's cheating

[crisp spade]

Bruh this shit ass anti cheat system banned me for having six members

[coarse bridge]

now i can't play on super official server 😢

sry if my english is bad, who can speak with me for u seeing me i(m honestly guy

[dark sage]

Can i get a user ?

[north crest]

This was an intentional ban, please make an appeal https://bans.rustoria.co/

[crisp spade]

i already have

[coarse bridge]

modo or admin can u help me please ?

[marble mantle]

Hey, @coarse bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[crisp spade]

but there was nothing wrong with my clan

[misty scroll]

Your clan were 6 players. The clan you were teaming with had 2 members. 6 + 2 > 6

Therefore you are banned

[crisp spade]

but we werent teaming with a clan

it was just us in a zurg base

[misty scroll]

The limit includes both online and offline players. You were 6 as you said.
Your teammate was doing oil and cargo with people from a different team, consisting of 2 players.

[glass wadi]

im on eu medium and im pretty sure ive found a cheater

[crisp spade]

but we were not teaming

[misty scroll]

I was looking with my own eyes, saw two different clans doing both oil rig and cargo... It was your team and another team.

Together.

[static flax]

i was a duo with my friend and there wasnt any more people on the team

[misty scroll]

Yeah, it was the other team who were more. You were 2 and they were 6.

[crisp spade]

me and my teammate saw the guy bc we were messing around with him on the cameras at oil rig

[static flax]

oh ok i get it now

will i have ban on other rustoria servers?

[near halo]

So is not shooting another group considered teaming

[crisp spade]

we didnt actually gain anything

[static flax]

did u get a ban to?

[crisp spade]

yeah so did Oxen

[near halo]

Gey

[static flax]

lol

[pallid junco]

some russian is pushing people into the corner and holding them there on US Main

[static flax]

i guess were gonna have to wait till tuesday

[crisp spade]

my appeal hasnt been looked at yet

[tough yarrow]

Guys please move the conversation to #general if the support has been concluded

the appeals will be reviewed in due course

thanks for your patience

[turbid frigate]

where do we go to make a ticket to report someone?

[shell pawn]

@turbid frigate IN-GAME

[tough yarrow]

!ticket

[marble mantle]

Hey, @turbid frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid frigate]

Thank you

[mellow tundra]

US Long is booting back up, should be able to connect within 1-2 minutes

[hoary pier]

hello aden can i have your help for a sec?

[hexed nimbus]

@mellow tundra 👆

[near halo]

hey i have a problem please take care of me! about us long

[hexed nimbus]

hi whats up ?

[near halo]

While we were having a server crash, we were raiding and our items were wasted, I want this damage to be compensated

[hexed nimbus]

sorry we unfortunatly dont do this

[near halo]

:d

so our efforts were wasted

[glass wadi]

can someone pls check on some guys on eu medium

[near halo]

our hours of labor went to a crash, this is not justice!

[glass wadi]

im pretty sure some of them are cheating

[near halo]

we have video recording @hexed nimbus

while raiding

[hexed nimbus]

sorry man it happens i feel for yah but nothing we can do im afraid

[mellow tundra]

@hoary pier @compact parcel

[near halo]

i cant link my youtube

or twitch

my friend, my 8 hours hard work is gone because of you, is this justice?

[shell pawn]

@near halo Right now both of them are down

[near halo]

o ok

[hexed nimbus]

api has been changed so the do not work atm

[remote oar]

i got banned from rustoria for playing with a ban evader and my appeal has been denied so does that mean i wont be able to play rustoria anymore?

[near halo]

dude this is unfair @hexed nimbus

[wispy loom]

This is not because of us, these specific crashes are out of our hands

[hexed nimbus]

https://tenor.com/view/kitten-love-begging-please-forgive-me-gif-19573156

[near halo]

dude

I don't think it's about you, I know you're just a moderator

do you know how it feels

[latent tangle]

there's a cheater on 10x no BP at K12

[hexed nimbus]

!report please ty

[marble mantle]

Hey, @latent tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

this happened because of server error, doesn't the server have to cover it?

[wispy loom]

I definitely know the pain.. it's unfortunately something we'll have to learn to work with as there is always a chance of a server crash like a client crash

[latent tangle]

!report

[marble mantle]

Hey, @latent tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wispy loom]

No, we don't interfere with gameplay in any way - this includes lost items caused by crashes

[near halo]

😄

[latent tangle]

when I do /ticket in game it says that thats not a command

/ticket

[marble mantle]

Hey, @latent tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I'm a youtuber and I'm making a video and due to a crash the whole video will be unavailable @wispy loom

Thank you for not helping. I don't think I will play again. And I won't recommend it to my friends either! @wispy loom

[wispy loom]

Sorry that you feel that way, we just have our policies and can't make exceptions. We do not spawn in items, even when lost because of a server crash

[near halo]

dude we have videotape this might be an exception

[wispy loom]

We don't make exceptions

[near halo]

@wispy loom I suggest you change your policy because many people like me are victims and their efforts are wasted.

[north crest]

#feedback-suggestions

[topaz echo]

/ticket

[marble mantle]

Hey, @topaz echo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lethal barn]

/ticket

[marble mantle]

Hey, @lethal barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[topaz echo]

!appeal

[marble mantle]

Hey, @topaz echo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lethal barn]

/ticket i have a question

[marble mantle]

Hey, @lethal barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lethal barn]

@wispy loom i have a question

[misty scroll]

Hi

[latent tangle]

is rustoria 10x no bp down?

and is there an eta

[lethal barn]

I was banned for cheating but I was not cheating and I made a appeal ticket explaining I was not cheating but then my friend said a macro was cheating and I didn't know that this server didn't allow that so I got banned I was wondering if I could get a second chance since I didn't know but if you cant I will understand.

[wispy loom]

What kind of macro?

[lethal barn]

like auto clicker @wispy loom

so my m9 pistol could shoot faster

I didn't realize that was cheating

[verbal jackal]

[shell pawn]

!TICKET

[marble mantle]

Hey, @severe carbon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[arctic parrot]

!ticket

[marble mantle]

Hey, @arctic parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[arctic parrot]

/ticket

[marble mantle]

Hey, @arctic parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[arctic parrot]

/ticket i have a problem joining

[marble mantle]

Hey, @arctic parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wary osprey]

us main lag, now crash

[waxen moat]

^

[lucid pendant]

US Main crashed

[waxen moat]

yo us main down

[near halo]

us main down

[near halo]

weirdo

[round pasture]

!appeal

[marble mantle]

Hey, @round pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wary osprey]

🥳

[lament rose]

MAIN IS DOWN

[hexed nimbus]

give it 10m it will auto restart

[young sable]

!appeal

[marble mantle]

Hey, @young sable

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frigid anvil]

POS MAIN IS DOWNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNNnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn

[heavy sphinx]

hi

[frigid anvil]

main down

[misty scroll]

yo

[heavy sphinx]

gorilla boss, please be patient a admin will be with you shortly ::

[dry pier]

wassup

[heavy sphinx]

stfu mc

[stark verge]

<@&874995535881326632> u gonna give my mini back?

[heavy sphinx]

Lol jk i love you bro

[frigid anvil]

no

[heavy sphinx]

i just spoke in the future

[hexed nimbus]

dont ping staffroles please ty #rules

[frigid anvil]

<@&874995535881326632>

<@&874995535881326632>

[neat pumice]

Can we help you?

[frigid anvil]

main is down

[spice spade]

lol

[neat pumice]

It's already back up

[wary osprey]

how far rollback

[cinder oak]

hi, i need an admin, i was crafting gp for raid and my friends another things, we lost a lot, can we get some help??

[near halo]

Is it allowed to have a old cheater with game ban in their team? New account just

[severe carbon]

can someone drag me to a channel? everyones being dragged except for me lol

[neat pumice]

Depends on how old their gameban is, and whether you're certain that's the only issue with them, I would be careful! Feel free to read up on our gamebanned alts policy here: https://rustoria.co/vanilla/rules 🙂

[near halo]

Ah cause 223 on no bp 5x US have a guy with a gameban and a he just have a complete njew acc

[arctic sapphire]

?ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

I did

[lilac creek]

Hi

[grand cairn]

!ticket

[marble mantle]

Hey, @grand cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[grand cairn]

/ticket

[marble mantle]

Hey, @grand cairn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[grand cairn]

!appeal

[marble mantle]

Hey, @grand cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tiny nebula]

yo <@&393554009799000064> theres like a player stretching across the map and its fuckin up my fps

like a player model or some shit l;ike that

[tough yarrow]

Please refrain from tagging roles in the support channel

also

there is nothing as a HMOD we can do

what server are you on

?

[tiny nebula]

rustoria 2x

well id figure u can contact someonme tha can do something about it quicker than I can

[lapis shoal]

.

[arctic sapphire]

?ticket

[marble mantle]

Hey, @lapis shoal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[tiny nebula]

but where im @ my frames are fuycked

[timber bridge]

Are you able to hop in #368790610783764480 for me?

[tiny nebula]

i think its fixed

[timber bridge]

Oh great must've just been a bug on your end 🙂

Well if it happens again go ahead and ping me. 🙂

[tiny nebula]

ight ty

[timber bridge]

No problem.

[near halo]

rustoria ustoria toria oria ria ia a

[covert vortex]

This is not about a server, but when the charitable rust thing was going I won one of the frost man hunts and I was messaged by Ryanjd and added on steam and was told I would receive the skin soon but it's been like 3 months

[balmy cypress]

Hey there, there were a few people who we couldn’t send trades to due to trade locks/cool-downs.

Please make a #payment-support ticket and we can look into your trade.

I might not be able to reply right away as it’s pretty late over here 🙂

[brazen minnow]

kicked a player from my clan, added a new player and got banned for it?

[shell pawn]

@brazen minnow did it say for cycling /

[brazen minnow]

cycling is doing it over and over

[ivory harbor]

It said for exceeding limit

[brazen minnow]

i did it once cause the first kid was trash

[ivory harbor]

Not cycling

[shell pawn]

@brazen minnow join #368790610783764480

[brazen minnow]

ill add the original kid back if i have to to not be banned

[turbid atlas]

/ticket

[marble mantle]

Hey, @turbid atlas

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[turbid atlas]

!appeal

[marble mantle]

Hey, @turbid atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[covert vortex]

Will do

[vital notch]

!appeal

[marble mantle]

Hey, @vital notch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vital notch]

im so confused why am i banned

i tried and log into the server and it says banned

[wispy dirge]

You are welcome to post a screen shot here of the disconnect screen and we might be able to provide some insight, you are also welcome to appeal at https://bans.rustoria.co/
Please note standard response times are 1-3 days but can be more or less based on the situation.

[reef yew]

spamming on 2x US

[rotund vigil]

<@&274971100184576010> is there any chance the leaderbaords can be fixed on Eu LONG

[vital notch]

all it says is "banned : cheating" and i know ive never cheated yall can go through my files and everything

[delicate fractal]

hello i am still playing with hacker. appeal weeks ago at 2022/1/16 am 2:05:45 but i cant join the server now pls helps

[wispy dirge]

Please send in an appeal 🙂

[wispy dirge]

If you go to https://bans.rustoria.co/ you can see the status of the appeal.

[delicate fractal]

done already

[wispy dirge]

Wonderful, please wait for a reply to your appeal, as I see you do not have your account linked with our Discord, you will need to manually check the status of the appeal on the website.

[delicate fractal]

kk

thx

[vital notch]

alr thank you and how will i know if someone has read it and responded?

[wispy dirge]

You will get a message from the Rustoria Bot 🙂

[timber bridge]

@full compass, Rustoria content only.

[sudden monolith]

can someone for the love of god look at daxo on US Main, i waited in waiting for support channel for an hour yesterday and nothing, making half the map unplayable

[timber bridge]

Did you ever submit a ticket using /ticket in-game?

[sudden monolith]

yes multiple times

[timber bridge]

Were they replied to?

[sudden monolith]

not that i know of

[tight onyx]

!ticket

[marble mantle]

Hey, @tight onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

check using /ticket list

and open your F1 console.

[sudden monolith]

okay i will do

[round pasture]

!appeal

[marble mantle]

Hey, @round pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vital notch]

thank you

[near halo]

So this guys cheating right?

Middle of outpost headshots me with a bolty

Why’d it get deleted? Is that an admin or something like bruh I just lost all my shit

[timber bridge]

Please submit a ticket. Include the screenshot in a ticket.

@near halo ^

[near halo]

How do I submit a ticket

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

Please do not call potential cheaters out in chat, cheaters are likely to turn off cheats and it makes it harder and longer to catch them.

[near halo]

That’s like fool proof evidence tho😹, y’all could do something off that

[timber bridge]

In-game please use /ticket add <report details, evidence and user(s)>

We have a system to report cheaters. :) they go straight to an admin in-game.

[near halo]

Unless y’all comp items it’s honestly not worth all the effort

[timber bridge]

We do not refund lost or stolen items, however since it is in outpost no-one can loot that bag. Click the bed spawn you have at outpost and get the items.

[hearty dove]

ii sub 1 ticket now please help us in eu long ADMIN

[timber bridge]

Our admins will be investigating shortly. :)

[hearty dove]

ok thx

[winter galleon]

can you give loot us back? Because he was a cheater, I'm snake in team @timber bridge

[shell pawn]

@winter galleon sorry but admins do not get involved in-game

[winter galleon]

can you tell me in private where it is based?

[shell pawn]

@winter galleon sadly no

[bleak talon]

report a player

[marble mantle]

Hey, @bleak talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rain oak]

!appeal

[marble mantle]

Hey, @rain oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

@spare widget

<@&274971100184576010>

@main charmpeopleincharge

[zealous kettle]

What's up?

[near halo]

we need some support

[pale pivot]

help

[sharp tulip]

help

[wispy dirge]

How can I assist you?

[pale pivot]

boy what tha hell boi

pls just give help

[near halo]

we need help with on of the severs

[pale pivot]

dont want to be helped

[wispy dirge]

Tell me what seems to be going on and we can go from there 🙂

I see @shell pawn has you all in a call, he will help you from here.

[civic egret]

Hello I've already linked my steam account with the rustoria.link

And I still can't use the shop in game

[wispy dirge]

Type /auth in game

And show me what is says

[polar coral]

HELP

2x vanilla ppl keep spamming fireworks in i5

or j5

[leaden patrol]

i got an error for the maps thing how do i fix

[stiff widget]

!mapfiles

[marble mantle]

Hey, @leaden patrol

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[dry crystal]

Help

[valid zealot]

NEED Help!!!!!!

[normal storm]

I was banned for playing with a hacker. this ban lasted a week. my ban should be up. it only says im banned from the server but doesnt have a timer for my ban anymore.

[stiff widget]

have you appealed?

[normal storm]

yes

I just now had a timer for the ban

it said i had 3 minutes left on my ban and now it doesnt have a timer

[tough bane]

I suppose that you should be able to play again then pretty soon.

[normal storm]

thx its working now

[elfin echo]

is 10x down??

[stiff widget]

EU?

[elfin echo]

Yes mate

[brisk bluff]

Rip

[stiff widget]

give a few mins daily reboot i think

[stiff widget]

Shgould be up now

[elfin echo]

Thanks mate

its back!

[scenic lark]

@stiff widget there is a guy spamming my teammates is cheating in chat on us mondays rustoria.co and my teammates not cheating they just lost a 3v8 can u mute this annoying whore

[stiff widget]

I'm not on at the moment, make a ticket someone will look into it 🙂

[scenic lark]

ok baby girl thx

hey daddy how do i create a ticket @stiff widget

[marble mantle]

Hey, @scenic lark

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

for what i got banned

[wispy dirge]

What is the reason you are given when you go to connect?
You are welcome to appeal at https://bans.rustoria.co/
Please note standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

writes that I am banned for cheats although there is no ban on the account and never used cheats on the upcoming server

[near halo]

I can't write to support because it says that the request was denied

[wispy dirge]

When did you send in an appeal?

[near halo]

about 3 months ago

[stiff widget]

If the appeal is died unfortunately thats the answer

[gray venture]

@north crest ban me

[versed nebula]

Do U Need Help?

[earnest jewel]

help pls

[rugged mason]

How can i help you?

[earnest jewel]

i just got banned

[rugged mason]

Please submit an appeal for your banned at https://bans.rustoria.co/

[earnest jewel]

after i make a play and u ban my tm8s like what

may i speak to 1 of the admins rn

[versed nebula]

If u Join Support i may can help u

[earnest jewel]

drag pls

[arctic sapphire]

?appeal

[marble mantle]

Hey, @earnest jewel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shrewd harness]

Rustoria EU Main down

[tough bane]

We are sorry that @lusty basin just crashed. Please be patient and wait for it to come back online. Thank you

[shrewd harness]

Ok

[candid parrot]

@tough bane its constantly crashing every day with rollbacks its so fucking annoing you gonna investigate and fix it or just let the server restart everytime ?

[tough bane]

I will let the team know 🙂 Should be booting up soon again. Sorry again.

@lusty basin is currently rebooting. Sadly we do have 17 minute roleback...
You can connect via: connect main.rustoria.uk:28015 soon.

[agile carbon]

leaderboards vanilla eu small dont working?

[rain oak]

!appeal

[marble mantle]

Hey, @rain oak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stiff widget]

Not the place to ask such questions

[near halo]

where should i ask

[stiff widget]

its just not appropriate

[near halo]

im genuinely curious

can you be a rust server owner as a job

[spare widget]

Yes

[stiff widget]

Yes

[near halo]

does he have another job

[spare widget]

I just meant in general. It's possible - but it's extremely difficult lol

[fair orchid]

Is racism a reason for a ban on the server?

[spare widget]

Hmm it can be - just depends. Why do you ask?

[fair orchid]

@tired swallow cause we just got harrased on US Medium by a Zerg ( have profiles of them) they said the n word to us and were racist towards chinese people and put a sign in our base saying n words fix ur crooked teeth, Have it clipped

Like they raided us and mid raid they started being super racist towards us, because my name is chinese and my friends name is korean

[tired swallow]

@spare widget ^

😛

[prisma sentinel]

#806930766729969785 a map with less votes got chosen why?

And when there will be new votes

[tough bane]

We go by % there. Possible new maps will be published a couple days before the force wipe.

[prisma sentinel]

What do you mean by %?

[tough bane]

Like 30% ✅ 70 % and then another map with like 35% ✅ 65 %
So you can guess what map will be used.

[hexed tapir]

SUPPORT ASAP PLS

PLS DRAG ME AS SOON AS POSSIBLE I BEG U PLS LIKE RIGHT NOW

[raven robin]

yall are dumb asf banned me in a middle of a raid L SERVER

[hexed tapir]

DRAG ME ASAP PLS

[earnest jewel]

WHY DO YOU BAN US WHEN WERE GETTING MID RAIDED HAVE SOME HUMAN SENCE AND ALSEAST LET US DEFEND UR SHITCAN SERVER L SERVER

[versed nebula]

!appeal

[marble mantle]

Hey, @hexed tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tight fern]

i need some help, i got banned a long time ago and i have made a appeal but it got denied. so when can i make a new appeal and im banned for selling cheats?

[river forum]

Hello, when your appeal gets denied, the ban is final, and can not be appealed again. Have a good day.

[tight fern]

ok thanks 😦

[devout jetty]

!appeal

[marble mantle]

Hey, @devout jetty

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rare ermine]

Hi is this where we get support?

[spare widget]

Yes 🙂 What's up?

[rare ermine]

So here’s the issue, Iv got a Zerg who put a base next to me and they for some reason don’t seem to leave me alone, so I would appreciate if you would send in two to three experienced players to help me settle the problem with them and teach them a lesson not mess with solos, btw it’s on eu long

[tough bane]

I'd recommend you to check out #looking-for-group for this 🙂

[silent gate]

I have a blatant cheater to report all of it is clipped he is on rtg flyhacking blatant aimbot like VERY blatant and esp

Can i get support i have all the evidence in clips i can show it can we just get him banned asap?

[spare widget]

Join Waiting for Support please

[visual kite]

hello, i made some tickets but there was never a respons like 3 days ago

and now i cant find the awnsers to them

[spare widget]

Should be able to do /ticket list

In-game. And then it appears in your F1 console

[visual kite]

it says no tickets