#support

1 messages · Page 1596 of 1

north crest
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./home remove <name>

plucky sentinel
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i cant empress

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u want my steam id?

serene dawn
slender tinsel
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@north crest I made a ticket, u think u can look at it us long

north crest
north crest
plucky sentinel
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76561199014590442

north crest
plucky sentinel
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i think thats it

north crest
shut nymph
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can u get an admin for us 2x

steep dust
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there is this cheater in no bps 5x

balmy cypress
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Please make a /ticket in game @steep dust @shut nymph

marble mantleBOT
#

Hey, @balmy cypress

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky sentinel
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ik but the other account thats banned is someone i bought it from cuz i couldnt afford to buy rust and they guy cheated and then i bought rust on this account and have worked rlly hard and now im "ban evading" not knowing the guy i bought the other acount from he cheated on it

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buty im not cheating like on everything

shut nymph
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thx

plucky sentinel
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im in

spare plinth
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z

autumn stirrup
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rip 10x

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did it fully crash or?

unborn lynx
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makes me a little happen cause of the absolute headache i was getting from building for 5 hours straight

spare plinth
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wtf

fading pebble
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servers are shit

sinful silo
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The server should be up soon

unborn lynx
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coolio

atomic patio
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i need help

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please waitng for support

plucky sentinel
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tony

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im in the account could i talk to u again?

timber bridge
west osprey
young beacon
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<@&274971100184576010> eu long is really laggy

mellow tundra
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Will look into it, thanks

twilit herald
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can i get some help with my ban appeal?

shell pawn
rugged python
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will i get banned for spamming a website that sells mousepads in global chat?

timber bridge
rugged python
timber bridge
rugged python
#

k ty

visual cosmos
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Any mods contact me please thanks

gleaming hound
near halo
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i need help

timber bridge
near halo
#

can we hop in voice?

lucid cipher
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I NEED SUPORT PLS

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drag me

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you need to drag me he wont screen share clip if im not innnnnn nnn u gotta drag me to

raven robin
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can yall fill up vip for us long

lucid cipher
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HELP JUST DRAG ME FR I NEED HELP I GOT CLIP PROOF

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ur support isnt to great mainly just toxic ngl

raven robin
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fill up us longs vip its been a good hour

granite thistle
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i need help

shell pawn
marble mantleBOT
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Hey, @granite thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lucid cipher
#

howdy partner

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yoo i need help my vpn isnt working
also this other kid was saying i cheated so im here to turn my self in as the worlds richest aimbotter
also @raven robin get tf outta here shitta no one knows u retard

raven robin
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me need help

granite thistle
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@lucid cipher sit in the waiting for support chat

lucid cipher
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oh im sitting u fat titty shitter

coarse meteor
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I need help

shell pawn
lucid cipher
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can yall males help a brotha out ?

raven robin
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cam yall ask sum 1 too fill us longs vip pls bby

coarse meteor
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its doing it again

young beacon
gusty spoke
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how do i maje a ticket?

waxen moat
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😦

shell pawn
marble mantleBOT
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Hey, @gusty spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gusty spoke
shell pawn
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@gusty spoke no worries sir have a great night!

lusty flame
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i need some admin's help

proper dew
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!appeal

marble mantleBOT
#

Hey, @proper dew

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gusty spoke
#

!ticket

marble mantleBOT
#

Hey, @gusty spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gusty spoke
#

/ticket

marble mantleBOT
#

Hey, @gusty spoke

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lusty flame
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i want to appeal a banned, but the link tell me "THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED." I wonder if this is permanent or temporary.We had some new recruits to our team yesterday and I was down before that. When it goes online it says "get banned : playing with cheater". We haven't played with that guy for too long, we don't know he cheated at all, can we appeal again?

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He lied to us. Damn liar.

shell pawn
lusty flame
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i can'

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I can't talk, can itype

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can you type to talk to me? thanks

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I didn't hear very clearly

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sorry

shell pawn
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@lusty flame is this your first ban?

lusty flame
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It's the second time, but the first time it was my teammate who cheated on me

shell pawn
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@lusty flame ok one moment sir.

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@lusty flame hi try to join into the server and tell me if there is a time limit on your ban.

lusty flame
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not shown above

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i will try again

shell pawn
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@lusty flame ok

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@lusty flame what is popping up when you try to join the server?

arctic sapphire
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send me a screeenshot in dms killerquin

lusty flame
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Banned: Playing with hacker

quartz sleet
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I was just 20th in queue and Rust for some reason timed me out which kicked me out of queue, do I have to wait through the whole queue again

arctic sapphire
lusty flame
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Permanent?

arctic sapphire
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Yes.

lusty flame
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damn it, they always says they not cheating,have fvcking 1K+5K+ 10K+Hours,and so so, all liars!why so many nuisance in rust

shell pawn
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@quartz sleet unfortunately yes I am very sorry.

quartz sleet
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happened to me before when one of the dudes in my group got vac suspended because of spam reports

lusty flame
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alas. am I out of any chance?

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I haven't even seen him! never played together

arctic sapphire
lusty flame
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ok....

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I've been playing for 3000 hours, why do we always encounter these annoying things that make our efforts all in vain

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Think about it, just seeing someone need a team on the public screen, we accepted a person we didn't know, and our entire team was doomed.

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Our team was formed one by one, so why did we meet a shameless liar at this time?

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We've all worked so hard, so cautiously, but a liar ruined us

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I get up early every day to mine, chop wood, run here and there, get killed, work hard all day, contribute a little to the team, just to make everyone happy

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Then I went offline and went to sleep, a stranger ruined all our hard work

shell pawn
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@lusty flame can i get your steamid

lusty flame
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76561198172816414

dark radish
quartz oriole
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@lusty flame you a beast you deserve the unban it seems

lusty flame
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sorry,what's the "DM" mean

quartz oriole
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direct message

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message fear on discord

timber bridge
storm shuttle
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Hello support I can't see global chat in game just teams.

quartz sleet
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does a vip slot open up on the website everytime a subscription runs out?

shell pawn
storm shuttle
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@shell pawn okay done

quartz sleet
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How does vip restock?

marble mantleBOT
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Hey, @quartz sleet

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

quartz sleet
vital tide
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!ticket

marble mantleBOT
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Hey, @vital tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

prime sentinel
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hello can someone help me with canceling my vip sub

marble mantleBOT
wooden crater
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support

shell pawn
mortal sand
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!appeal

marble mantleBOT
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Hey, @mortal sand

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sage fractal
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What time does is long restart?

gloomy remnant
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i just waited in a 7 hour q for us long and i was 5 away from getting in do you think you can q skip me please my game crashed

proud vector
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The 5x server I played yesterday are not appearing in my list
why?

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it happened after restart

vale crow
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i need help with an admin got banned while trying to join some buddies after getting auth to tc

sick wyvern
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i need help someone pls

lone mortar
marble mantleBOT
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Hey, @sick wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

hollow ocean
#

Cheater on Rusotoria EU Main

marble mantleBOT
#

Hey, @hollow ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proud vector
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cheater on Rustoria trio 5 x

marble mantleBOT
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Hey, @proud vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
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i need some help

lone mortar
hazy dawn
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Renzo

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There's a cheater on rustoria US main who's in our discord showing us his cheats (he killed us) he's trynna give us kits to not snitch but We will give them to u

marble mantleBOT
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Hey, @hazy dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
hazy dawn
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Yes i as it @near halo

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I ss it ***

surreal kelp
hazy dawn
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!ticket

marble mantleBOT
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Hey, @hazy dawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

surreal kelp
hazy dawn
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Ok how do I upload the ss

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I made one in game but didn’t include ss

surreal kelp
hazy dawn
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Ok imgur work?

surreal kelp
# hazy dawn Ok imgur work?

Yes it will work. You will add the link to imgur on your ticket and admins will investigate further into it

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you should include all relevant proofs you have in your ticket

unkempt flame
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My friend got banned from the discord he asked me why because he got no reason. His name is pingu#4061

lone mortar
unkempt flame
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He can send me a screenshot

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He is definitely banned

lone mortar
unkempt flame
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Ok

lone mortar
unkempt flame
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Ok sounds good

near halo
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If an admin can check ticket 149 I would appreciate it very much. Thank you.

surreal kelp
fallen ether
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hello dear admins , can i ask some questions ? I am Russian and i can writing with mistakes but i was banned in your server , i am not cheater i am clear

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what i need to do &

marble mantleBOT
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Hey, @fallen ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

fallen ether
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i am joined the server with my friend and go eating , and when i came i saw a messenge Disconected : Banned : Hacking

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i can join to the server , but when i up i was kicked

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pls help me

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i want to play in your server

upper frigate
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can somebody help me with cheater eu main?

rugged mason
marble mantleBOT
#

Hey, @upper frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upper frigate
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yea but that doesnt work in game

pallid blaze
#

this is odd but is there anyway any admins can help me get unbanned on reddit servers? im banned from there discord

rugged mason
marble mantleBOT
#

Hey, @fallen ether

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pallid blaze
#

i get that and i was asking an admin

ancient hollow
#

dawg this isn't reddit servers

fallen ether
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why moderators dont answers me (((

rugged mason
fallen ether
neat pumice
pallid blaze
neat pumice
#

Sorry about that, hope you have a great weekend all the same 🙂

rugged mason
fallen ether
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i am submit

rugged mason
#

Good,then you will recieve a message by a bot

obsidian narwhal
#

/ticket'

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how can i report a cheater

marble mantleBOT
#

Hey, @obsidian narwhal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fallen ether
rugged mason
#

Did you use vpn or something?

fallen ether
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I can connect to your server , but when I push Shift to up and go playing I kicked from the server

fallen ether
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Maybe I use app “crosshair X” but I know this is not a cheat and don’t help me at all

#

?

rugged mason
fallen ether
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I appealed

rigid warren
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is someone building a 2x1 next to your base with no door blaring music against the rules? lol

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i know i can turn off voice but it's just annoying really, dudes been here for a day trolling

neat pumice
neat pumice
rigid warren
#

ty

neat pumice
#

It's never a problem for us to answer questions like this as a ticket, feel free to reach out any time PepeOk

rigid warren
#

heard that guy "IMAGINE" got banned by ya'll for cheating as well. he killed us on wipe night getting our base up geared as hell lol, keep up the good work 🙂

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and sweet, gotcha bro

near halo
#

Hacker Medium EU

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fading night
#

why cant i verify wirh steam

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i need help plz typ mee back

surreal kelp
near halo
#

i can´t join the server

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the server say steam auth

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can i send u a imgge in dm ?

split sundial
#

@near halo restart game

near halo
#

ok 1sec

split sparrow
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can check ticket

granite thistle
#

can someone fuckin ban this DD

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he is obviously cheating

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like holy shit just watch him for 5 seconds

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can someone at least look at his movement and aim for 6 seconds?

stiff widget
marble mantleBOT
#

Hey, @granite thistle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wild ferry
#

Is there unban appeal

granite thistle
#

half this server has reports

wild ferry
#

/ticket

marble mantleBOT
#

Hey, @wild ferry

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
marble mantleBOT
#

Hey, @granite thistle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

granite thistle
#

nothing is going through on this guy man

prisma remnant
#

!appeal

marble mantleBOT
#

Hey, @prisma remnant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wild ferry
#

!appeal

granite thistle
#

like someone please watch the 123 guy and DD on Rustoria Mondays

wild ferry
#

! Appeal

granite thistle
#

like please just look at him for 5 seconds

wild ferry
#

!appeal

marble mantleBOT
#

Hey, @wild ferry

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

granite thistle
#

i genuinely dont know how he is still active

#

every single person in this server says he is cheating

#

are there no mods or admins that want to look at the guy that every single person is reporting, the people who are headshot entire teams in 6 seconds, the person who is beaming me from 300+ meters and doubling me, like idk what type of servers you are trying to run but they are obviously cheating and yall just letting it slide

surreal kelp
#

this is the only way to report a player and admins will look into it

granite thistle
#

if you have the entire server reporting him you guys should look into him

surreal kelp
#

we can only advise on the process and assist you on the proper channel of reporting a cheater

marble mantleBOT
#

Hey, @granite thistle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

granite thistle
#

how many admins do you guys have? like active admins

surreal kelp
granite thistle
#

THE MAN IS CHEATING holy shit man, its obvious, no matter how many admins you got, idk why it is taking more than 5 minutes to ban him

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the entire server is complaining and i reported him yesterday along with the entire server

#

like you can walk near his base and you will get BEAMMMMED

surreal kelp
lone mortar
cobalt pewter
#

Hello. I just purchased VIP for EU Long, but I have a couple of issues. First, though I bought the VIP, I cannot skip the queue. I restarted the game, and my PayPal says the payment went through. I've made sure that I'm in the line for the correct sever. Also, I bought two VIP thinking my payment didn't go through because I couldn't skip the queue. I hope someone can help me with this. If I can't skip the queue, I would like a refund. Thank you.

quasi crest
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hollow kraken
#

!appeal

marble mantleBOT
#

Hey, @hollow kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pliant wigeon
#

is there anywhere i can make a ticket in this cord?

#

or do i have to/ ticket in game?

frosty bloom
#

EU medium vending machine's are not stocking up again

quasi crest
pliant wigeon
#

yes

quasi crest
marble mantleBOT
#

Hey, @pliant wigeon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pliant wigeon
#

please i really need help these guys are probably the best players alive or some nasty scripters

quasi crest
#

If you believe they are cheating report them, our admins will get to your ticket as fast as they can.

pliant wigeon
#

ok i made a ticket thank you so much im also on vanilla 2x main Us

#

i dont believe these guys are legit to be completely honest in my nearly 2k hours ive never been pooped on so hard.

quasi crest
#

Np🙂

quasi crest
frosty bloom
#

cloth to scrap one

quasi crest
#

Is anyone there spamming to buy? Or its only you there and its not restocking at all

frosty bloom
#

i am here for like 5 min alone and it is not restocking

#

team mate also tried

#

did you do anything? now it is working

quasi crest
frosty bloom
#

yeah

quasi crest
#

Yea thats why, if it happens again you just need to wait for them to restockThumbsUporia

frosty bloom
#

normally it takes only 1 minute

#

and i waited for like 15 before coming here

chrome iris
#

How do i attach files to tickets?

quasi crest
# chrome iris How do i attach files to tickets?

To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

chrome iris
#

dmn xD

buoyant iron
#

Hey we reported / submitted a ticket and got a guy banned on our server but there his friends are also suspicious with level 2 acc ect wondering if an admin can check them out ?

#

Just seems like they've brought on more cheaters

quasi crest
#

You will have to /ticket report them as well and the admins will get to your ticket as fast as they can.

slate mantle
#

i need help pls

buoyant iron
#

They've made there name the same on some of the guys we wish to report and have with weird Russian characters. Will try my best

slate mantle
#

could an admin talk with me pls?

quasi crest
slate mantle
#

okey thx

#

im banned on rustoria servers

#

idk why, when i try to enter there is a message that says im playing with hacker

#

and im no playing with hackers and nothing, i have 0 bans and 0 vacs and my friends too

#

so idk why im banned, i want to play on rustoria svs

#

if someone could see my steam profile or ssomething and unban me pls i will precciate it

#

and sorry for my english im spanish xD

quasi crest
autumn sluice
#

Is there anything to do, when you got banned an the appeal got denied. Like ins´t it usual that ur banned for 1 month. I mean yeah i made a mistake but why isn't here a second chance. I mean i got banned first time and i where just in a team of 5 people and the limit was 3, but only 3 of us where online and in a clan. The other two where in our base, because we forgot that there is a limit of 3.

slate mantle
#

thx overman

quasi crest
frosty bloom
#

@quasi crest vending machine is bugged again

quasi crest
quasi crest
frosty bloom
#

it should restock after one min

#

i can do the action to buy but i dont get any scrap...

plucky vault
#

I need help from an admin or mod.

quasi crest
plucky vault
sharp cloud
#

same

#

my game crashed and cant find it online

surreal kelp
sharp cloud
#

EU main

visual cosmos
#

Hey I’m waiting in support if you can help me mods

surreal kelp
sharp cloud
#

yes connection timeout

surreal kelp
sharp cloud
#

can u check if I am not banned, some of my files were missing when it crashed

quasi crest
ancient seal
#

zues 5x EZ clan 2 cheaters confirmed cheating right now

marble mantleBOT
#

Hey, @ancient seal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

ancient seal
#

ticket means nothing in a cheater raid environment

surreal kelp
#

unfortunately there is no way to investigate any incidents from discord requests. Tickets are addressed to the admin team and they examine every case.

hexed nimbus
twilit jackal
#

help me pls

thorn frost
#

Hello. Who from the administration can help? I live in a hostel and there is only one computer, I am not the only one playing.

surreal kelp
thorn frost
surreal kelp
marble mantleBOT
#

Hey, @thorn frost

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

thorn frost
#

Submitted. Can someone help from the administration now?

surreal kelp
red harness
#

i thought we were supposed to get 1 ekstra week of vip beacuse the last wipe was fucked? what happend with that?

surreal kelp
surreal kelp
#

@twilit jackal

#

!appeal

marble mantleBOT
#

Hey, @surreal kelp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
spare plinth
#

!wipe

marble mantleBOT
#

Hey, @spare plinth

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force

near halo
#

any idea how to fix this

#

keeps happening to me

gleaming hound
#

try verifying game files

near halo
#

already done

#

it done nothing ive just been dcd again

lavish mirage
#

The three-hour queue for Europe medium is a terrible moment in my life, do something about it. A limit of up to 350 will fix the situation

near halo
#

hey i just got banned for MIDI script on piano ... is it possible to get unbanned for this?

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

marble mantleBOT
balmy cypress
balmy cypress
haughty jasper
#

i have vip accessed but have queque

quasi crest
#

how long ago did you purchase the vip?

haughty jasper
#

yesterday

hexed nimbus
haughty jasper
#

yesterday not have queue

quasi crest
haughty jasper
#

thanks

spring sedge
#

hello

ember cipher
#

hi

#

76561199195438935

shell pawn
#

@ember cipher how may I help you

ember cipher
#

I was by ban play with hacker

#

76561199195438935

shell pawn
ember cipher
#

I cannot understand

shell pawn
#

@ember cipher one second

ember cipher
#

Can I communicate in words

shell pawn
#

@ember cipher is this your first ban?

ember cipher
#

yes

#

first ban

fading gazelle
#

how i report

shell pawn
#

@ember cipher ok then it is a default 7 day ban.

ember cipher
#

I want to play the game as soon as possible

#

How

quasi crest
marble mantleBOT
#

Hey, @fading gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

violet quest
#

how to kit discord @next marten

shell pawn
#

@ember cipher wait out your 7 day ban

shell pawn
violet quest
#

i don't take

gleaming hound
#

@haughty jasper ^

fading gazelle
#

/ticket

marble mantleBOT
#

Hey, @fading gazelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fading gazelle
#

can someone remove the foundations from my base?

shell pawn
#

./remove in-game

fading gazelle
#

I'm not asking that, a clan has removed my foundationsç

arctic sapphire
fading gazelle
arctic sapphire
#

server?

spare widget
#

On some of the modded servers a player can use /remove if they have building priv

fading gazelle
#

Zeus x5 EU

spare widget
#

Yeah

near halo
#

Can anyone help me with twitch dopes they aint working for me

fading gazelle
#

But if they dont have permisions in all tcs how cand they have permissions****

young beacon
#

<@&274971100184576010> please fix eu long
its so so so laggy

spare widget
#

It wouldn't be a cheat or an exploit or anything- just a function of the modded server

bronze dagger
#

does us 10x wipe again today?

neat pumice
spare widget
neat pumice
#

^

gleaming hound
dusty jay
#

There are 8 exteriors in the house, how are you going to remove the whole house? if they do not have permission from the other 8 cabinets

umbral finch
#

/ticket

marble mantleBOT
#

Hey, @umbral finch

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

umbral finch
#

i did /ticket and typed some stuff in game but didn't get a confirmation that the ticket has been sent, did my ticket go trough or no?

shell ibex
#

!appeal

marble mantleBOT
#

Hey, @shell ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

arctic sapphire
#

also you can check your tickets that you already made by doing /ticket list

versed crater
#

fix launch site epuzzle on US long, swiped card multiple times and does not open

marble mantleBOT
#

Hey, @versed crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

versed crater
eternal hinge
#

i have been banned on eu main for logging into the server

haughty jasper
#

pls check my ticket on payment support

versed crater
#

restart us long launch puzzle is broken

torpid hazel
#

I just logged onto Rustoria Small and it says i am banned for Ban evasion. I was never banned though...

shell pawn
lapis pike
#

Dumb question: there's not a node heatmap for maps are there?

chrome wedge
#

i need help

shell pawn
broken mural
#

hi any admin

gloomy jolt
#

hi there is any admin here ?

rugged mason
marble mantleBOT
#

Hey, @broken mural

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

shell pawn
gloomy jolt
#

ok

broken mural
#

ok

arctic sapphire
broken mural
#

take your time

arctic sapphire
#

@broken mural im ready now

gloomy jolt
#

we have the same thing

arctic sapphire
#

oh okay

arctic sapphire
#

did you get banned by eac or rustoria?

gloomy jolt
#

rustoria

arctic sapphire
#

okay

broken mural
#

me to iam with him

#

i didnt get unban till now

gloomy jolt
#

sry put i just did unlink for my acc in discord i wasn't mean to do this

gleaming hound
gloomy jolt
#

ok ty

versed crater
#

fix launch site puzzle at us long

barren jacinth
#

can i talk to a mod?

arctic sapphire
#

yes you can

#

you can join waiting for support if you want

plucky vault
#

Forsberggg I can’t see anything on rust plus

arctic sapphire
#

try re-linking it

arctic sapphire
marble mantleBOT
#

Hey, @barren jacinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble river
#

got cheaters with 100 hours hard cheating on eu medium

marble mantleBOT
#

Hey, @marble river

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

marble river
#

please just look at account we have all reported

severe carbon
versed crater
#

fix us long launch puzzle

south karma
#

how do i report a felon

#

scripter on the field who will ban them

digital prairie
#

Is there any rules against trapping players with horses at outpost?

spare widget
#

@south karma In-game "/ticket add (your report)"

south karma
#

im not on the game unfortunately

hazy vortex
#

eu main down

zealous kettle
#

Looking into EU Main

opal hornet
#

good job

severe carbon
young beacon
ionic geode
#

Jacob if you could

hard ravine
#

@quaint patrol

fair bluff
#

Please add more vip for US Long lol

final yew
#

Is it possible to unban my main discord account?
@spare widget @zealous kettle

opal hornet
#

EU main?????

versed crater
#

fix us long launch puzzle

final yew
hexed nimbus
marble mantleBOT
#

Hey, @fair bluff

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

royal ruin
#

eu main

final yew
royal ruin
#

????

copper prism
#

EU Main is wiping

#

just wait

zealous kettle
#

Server is booting up.

tough bane
final yew
#

Carsen#1889

versed crater
#

PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE fix us long launch puzzle

#

ive been begging for last 2 hours

hexed nimbus
versed crater
#

restart now/

violet quest
#

how to use skinbox?

shell pawn
violet quest
#

@runic ibex i playing

shell pawn
frank spoke
#

Hi,

Can I talk to a mod or something?

shell pawn
shell pawn
marble mantleBOT
#

Hey, @frank spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sly moon
#

!appeal

marble mantleBOT
#

Hey, @sly moon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dense estuary
#

!appeal

marble mantleBOT
#

Hey, @dense estuary

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sweet pulsar
#

!appeal

marble mantleBOT
#

Hey, @sweet pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

edgy patrol
#

!appeal

marble mantleBOT
#

Hey, @edgy patrol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

sly moon
#

i followed all the socials, how do i link my accounts its blocked on youtube and twitch

shell pawn
sinful helm
#

!appeal

marble mantleBOT
#

Hey, @sinful helm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

#

Hey, @sly moon

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

north crest
#

This has also effected the Twitch link now.

edgy patrol
#

i dont speak inglish very well

#

i use traductor

shell pawn
#

@edgy patrol how may I help you?

edgy patrol
#

I was banned for no reason 1 week ago

shell pawn
#

@edgy patrol have you made a appeal?

edgy patrol
#

I already sent 1 ticket

shell pawn
#

@edgy patrol how long has it been since you made a appeal?

sinful helm
#

Tony

edgy patrol
#

5 min

#

yesterday I wanted to enter the sv and I'm still with the ban, that's why I sent the ticket

shell pawn
sinful helm
#

Nvm

edgy patrol
#

yes

#

I am% 100 which is an error, but since I play with my brothers on that server, I sent the ticket

shell pawn
#

@edgy patrol give our admins 1-3 days to answer to your appeal.

edgy patrol
#

-.-

#

ok, i whait, thanks bro

shell pawn
#

@edgy patrol No worries man have a great day.

edgy patrol
#

yo too

versed crater
#

PLEASE RESTART US LONG LAUNCH SITE PUZZLE IS STILL GLITCHED

buoyant dawn
#

any admin can contact me rq ?

shell pawn
south karma
#

how do i report a known felon

quasi crest
marble mantleBOT
#

Hey, @south karma

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

south karma
#

can i report through discord

#

im not on a server

quasi crest
jolly sage
#

/ticket

marble mantleBOT
#

Hey, @jolly sage

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pliant wigeon
#

Hey one of the admins let me know about the guys last night on how yall sent him a EAC check due to the guys being offline and now they are online and they raided me while i was literally gone for 5 mins lol please someone have these kids check out Rustoria Main 2x US

jolly sage
#

can any admin contact me? i got a problem in a server

#

maybe i ping cuz i cant open a direct ticket to someone?

arctic sapphire
jolly sage
#

my issue is urgent

quaint patrol
jolly sage
#

thanks. dmed

odd shuttle
#

<@&274971100184576010> me ned help

arctic sapphire
jolly sage
#

well Jacob? reply?

timber bridge
#

Please be patient.

lunar hawk
#

I just waited in queue for nearly 4 hours and was kicked when I was next in line (US long). Any help Admins?

shell pawn
#

@lunar hawk so sorry sir there is nothing we can do.

uneven tulip
#

when does vip restock for US long? i wanna get it as soon as i can

lunar hawk
#

brutal

marble mantleBOT
#

Hey, @uneven tulip

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

uneven tulip
#

awwww

shell pawn
lunar hawk
#

no prob

odd shuttle
#

<@&274971100184576010> hola

#

need help agien

rose scaffold
#

!appeal

marble mantleBOT
#

Hey, @rose scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

frank elm
#

is it possible to buy unbans

arctic sapphire
frank elm
#

so out of curiosity again uh if you got banned for cheating is there a point to appeal?

timber bridge
frank elm
hexed nimbus
frank elm
timber bridge
timber bridge
hexed nimbus
#

if its so atleast you one of the few honest once

frank elm
near halo
#

Hi i started following rustoria on youtube but its still not authorized yet..does it takes some times (like few days) ? becaus i waited for like and hour.

timber bridge
hexed nimbus
frank elm
#

so i was cheating on a different alt account cause i won a giveaway for a cheat in a random discord i was in so i was like might as well try it and then i got ip banned when i have been playing rustoria since 2019 i wasn't really thinking straight lol and i regret it a lot since i main rustoria

frank elm
near halo
#

thanks for the answear have a good day

hexed nimbus
#

but now its not possible

near halo
#

okok

frank elm
#

so like its physically impossible for me to get unbanned?

#

like i can go to some far extents

timber bridge
frank elm
# timber bridge 100% impossible.

think about it like this. People change they learn right from wrong and what you are saying is for the rest of my life span i wont be able to play the server i loved most. That is my whole life my entire life people change and learn that cheating is wrong and dumb to do and i feel that i have learned that lesson and i still am learning even more

hexed nimbus
frank elm
#

still %100 impossible?

timber bridge
rigid token
#

cant see myself on leaderboards for whole day , any fix ?

frank elm
hexed nimbus
rigid token
#

there is one guy with similar name, but its not, im not showing at all

rigid token
#

eu long

hexed nimbus
#

and ingame name

rigid token
#

get doxxed, but im not one with smiling face

timber bridge
frank elm
near halo
#

What is the command to use the points shop?

rigid token
#

ye thats not me

hexed nimbus
marble mantleBOT
#

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop.You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.link/. Thank you for playing on Rustoria.

hexed nimbus
rigid token
#

no, its other guy, i im without smile, but rip haha

#

tried old names aswell, cant find

timber bridge
gray elbow
#

on rustoria eu long the red room on small oil is glitched

hexed nimbus
rigid token
#

hmm, could see myself before this wipe tho

#

how to verify tho

frank elm
# timber bridge No sorry, I will not assist in getting you unbanned, you made the decision to ch...

Yes i do admit that but one day there will be a time you will think back on this and be like " you know now that i think of it maybe we should have unbanned that swarm guy he seemed like he really is sorry" and if you ever do think that you are absolutely correct and i think the moral of the story is cheating is wrong and not a good thing and you should never do it because it ruins other peoples experience. So if i stop cheating permanently and get a pc check i think that i should get a one year ban i feel that is the most appropriate option then if i get banned again it can be perm. But just think about it like this if you are banning me for life i have no chance to show you how much i have improved and changed myself for the better and that i don't cheat anymore so i think the most appropriate option would be one year so i can come back on 1/8/2023 and show you how much i have changed for the better and i can once again enjoy rustoria like i used to.

desert bridge
#

i need help

timber bridge
frank elm
#

i will surely be putting it in

timber bridge
desert bridge
#

<@&274971100184576010>

hexed nimbus
frank elm
#

but i really need to resubmit it. It is surely not going to be approved without my speech

desert bridge
#

my 1 hour banned is done but it aint letiting me back in

hexed nimbus
desert bridge
timber bridge
hexed nimbus
hexed nimbus
rigid token
hexed nimbus
timber bridge
rigid token
#

truee haha

hexed nimbus
frank elm
timber bridge
#

But standard response time is 1-3 days.

frank elm
hexed nimbus
#

take note business days

frank elm
#

am i able to resubmit one after the first one gets declined

frank elm
#

i need to

timber bridge
#

All appeals are final and will result in a block from submitting another one if you are denied.

hexed nimbus
near halo
#

Mighty mike u need to rlly go outside bro i see u on this discord app every day ! :((

frank elm
#

this is my life. I need to get in contact with a admin and give him my better story

hexed nimbus
near halo
hexed nimbus
#

i was on my phone the entire time

desert bridge
#

mighty mike how much hours u got on discord

hexed nimbus
near halo
#

at your family dinner @hexed nimbus ?

#

whipped out your discord

hexed nimbus
#

but this is support guys if you dont need any please head over to #general Ty

near halo
tender wind
#

so we get raided by a cheater

hexed nimbus
marble mantleBOT
#

Hey, @tender wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tender wind
#

we can't even get our base back?

frank elm
#

how do i get in contact with a admin properly

shell pawn
#

@tender wind admins do not get involved into game

tender wind
#

he's already banned but we just lost our base to cheats

shell pawn
marble mantleBOT
#

Hey, @frank elm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

@tender wind I understand sir I am very sorry.

tender wind
#

you can't just break the door? that doesn't make much sense considering he was cheating?

shell pawn
#

@tender wind no sir sadly

tender wind
#

that's ridiculous

frank elm
near halo
#

I did the boost server thing a while back and I still haven’t been able to claim the kit.

timber bridge
frank elm
#

you see the situation im in

frank elm
timber bridge
timber bridge
alpine ginkgo
#

any admins available

shell pawn
real venture
#

How do I check how long its been since I put my ban appeal in?

hexed nimbus
#

Or go back to the bans page to check it

#

Standard responce time is between 1 and 3 business days and it’s a weekend now

vapid obsidian
#

no shot these cheaters got banned last wipe and theyre back

shell pawn
#

@vapid obsidian please create a ticket

vapid obsidian
#

i did

#

i can send a yt vid of me playing against them and them gettingf banned should i add that in a ticket

arctic sapphire
#

yes.

vapid obsidian
#

okay

#

done ty

haughty cove
#

how long does it take for admins to approve an unlink request

surreal yarrow
#

Hello

#

What’s the benefits of vanilla us main vip ?

versed hound
#

hello can i buy VIP | US Long i know its out of stock but I disconnect because my power went off ,could u guys do a exception on me, please. BlobNervous

balmy cypress
vapid obsidian
#

why do cheater associations get unbanned? that doesnt make much sense

balmy cypress
balmy cypress
vapid obsidian
#

hm okay, thanks

versed hound
#

@balmy cypress can u help me notify me soonest one its available for me please. BlobGlassesDown

balmy cypress
steep turret
#

hey my discord booster kit isnt working after 30mins and doing ./auth

shell pawn
drowsy star
#

/ticket'

#

/ticcket

marble mantleBOT
#

Hey, @drowsy star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

drowsy star
#

/ticket

shell pawn
drowsy star
#

Whoops xD

near halo
#

/suppo

viral goblet
#

/ticket'

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

viral goblet
#

/ticket

marble mantleBOT
#

Hey, @viral goblet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
bleak narwhal
#

❤️ Sorry for putting a non allowed marketing post in Vanilla chat, could i please get unmuted? ❤️ will never do it again.
(Olof Palme, Eu Medium) posted in #vanilla chat. thanks in beforehand ❤️

velvet breach
#

\ticket

#

/ticket

marble mantleBOT
#

Hey, @velvet breach

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

@bleak narwhal how may i help you

bleak narwhal
#

yo

#

my mic isnt working

shell pawn
#

@bleak narwhal no worries how may I help you?

bleak narwhal
#

Im talking to aden atm

#

But I have a mute on me that i dont nnow why i have

shell pawn
#

@bleak narwhal no worries have a great night

bleak narwhal
#

On rustoria eu medium and I cant get to know why

#

Know* but I guess he is on it so i wish you a good night sir

terse swallow
#

!appeal

marble mantleBOT
#

Hey, @terse swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spare plinth
#

support??

#

/ticket

marble mantleBOT
#

Hey, @spare plinth

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
spare plinth
#

cant talk

bleak narwhal
#

Tony, i wish to continue my discussion with you regarding my mute. I feel the mod i am in contact with is not meeting your standards on customer relations.

#

we are spending our hard earned cash on your server. I feel we are to have a good customer service for the cost.

chrome zenith
#

Isn't there an admin who can check the cheat report tickets in the game?

cloud dome
#

!appeal

marble mantleBOT
#

Hey, @cloud dome

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

bleak narwhal
#

Aden says he does not want to let me know why i have been muted in game and does not want to supply me with the evidence of the case.

bleak narwhal
#

What? so you just mute someone and then does not say why?

compact parcel
bleak narwhal
#

he just said "you know what you wrote" and now does not reply.

#

Is this what we pay for? seriously?. I find that hard to believe.

compact parcel
bleak narwhal
#

Well. there goes a 20+ man team of VIP's.

old minnow
#

/support

shell pawn
old minnow
#

erm not looking to join VC rn just 2 submit a ticket or get in touch with an active admin for rustoria

compact parcel
#

!ticket

marble mantleBOT
#

Hey, @compact parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

old minnow
#

what if im not ingame?

#

i closed the game after getting cheated on

bleak narwhal
#

Seal, they wont do anything for you. just leave it. and spend your hard earned cash elsewhere.

compact parcel
#

Our ticket system works thru the game, the only way to create a report is via our ticket system ingame

mellow tundra
compact parcel
old minnow
#

maybe is the admin spectator tool implemented yet?

#

in game

bleak narwhal
#

Well Nat, i think you understand that i am quite agitated since you guys dont even want to supply with evidence of the said mute.

hollow arch
#

Hey how do i verify so i can use discord kit

mellow tundra
bleak narwhal
#

I take it you dont want to look into every single ticket.

mellow tundra
compact parcel
mellow tundra
bleak narwhal
#

but if it regards people whom have been supporting with vip for several moths even years

#

then you must understand the disappointment from our end

compact parcel
#

As stated by Aden, we do review every single ticket

old minnow
mellow tundra
#

^ you also haven't made a ticket Olof

#

rather, there is no open ticket from you at this time

mellow tundra
bleak narwhal
#

and you do NOTHING regarding the huge clans spamming 24/7. no Aden, you are correct. the irs not. and i wrote to both you and Tony that my mic is not working atm

old minnow
mellow tundra
bleak narwhal
#

you told me i "wrote something against other cultures"

mellow tundra
mellow tundra
#

feel free to take this to DMs with myself or nat, this is no longer the place.

bleak narwhal
#

and that is just wrong. Ive been batteling racism ingame and alot of ppl can witness me on that.

mellow tundra
#

your chat messages would say otherwise.

faint shadow
#

hey can an admin contact me about a cheater? cant submit a ticket in game

faint shadow
#

vanilla 2x US

old minnow
#

rip thought u could submit ticket or get some help thru discord but its only ingame ig? im just looking to have a player be spectated by an admin on a rustoria vanilla server and be determined a cheater for the obvious gameplay actions he demonstrates while playing...

#

im a steady donator and supporter of the community and have been involved in it for years so im am not looking to waste time or troll

mellow tundra
#

All reports are made via /ticket in game, and are thoroughly checked out and responded to.

#

Since you've been a member of our community for years, I imagine you'd already know where our report system was

old minnow
#

okay ill make a ticket ingame next time im on

mellow tundra
old minnow
#

nah i used to talk to the admins in DMs but seems some have DMs off

wispy dirge
old minnow
#

my man ryan no longer helping me :/

mellow tundra
faint shadow
opaque nova
#

got a ban for playing with cheater ?

faint shadow
#

no

#

reporting someone else for cheating

lone mortar
#

!appeal @latent owl

marble mantleBOT
#

Hey, @latent owl

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
mellow tundra
#

^^

opaque nova
#

Aden

mellow tundra
#

?

opaque nova
#

where can i open a ticket

#

all my friends and me got banned for playing with cheater

marble mantleBOT
#

Hey, @opaque nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy dirge
#

You will all need to send in an appeal to https://bans.rustoria.co/, Standard response times are 1-3 days but can be more or less based on the situation.

opaque nova
#

could you maybe tell me who was cheating

#

i could send you my steam profile

wispy dirge
latent owl
#

@lone mortar

opaque nova
#

is a ban for playing with cheater perm?

shell pawn
#

@opaque nova first offense is usually a 7 day ban.

opaque nova
#

i was just a farmbot hahhah didnt even know the zerg was cheating joined server and instantly asked to be farmbot

#

ok thx cause i was only a farmbot with my friends for the zerg

wispy dirge
opaque nova
#

thx 😄

#

cause we was just tryng to get some scrap and guns from the zerg so we can have BPs for wipe

scarlet oxide
#

a

shell pawn
marble mantleBOT
#

Hey, @scarlet oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dull perch
#

Hello, can I see my complaint reply on this channel

strange saffron
#

why is the Leaderboard not updating with my stats on the website?

frosty pagoda
#

my friend got banned for ban evasion but he got it cleared with a admin for rustoria awhile ago

#

and is now banned

surreal kelp
marble mantleBOT
#

Hey, @frosty pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

surreal kelp
#

The fact that he got banned again does not necessarily mean that it was for the same reason. It might have been for a different reason.

vocal idol
#

I was just banned for no reason on rustoria long us can I have help to sort this out

surreal kelp
marble mantleBOT
#

Hey, @vocal idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

strange saffron
#

@surreal kelp why is the Leaderboard not updating with my stats on the website?

dull socket
#

Can i get an admin

vocal idol
#

@surreal kelp ok thanks

fleet yacht
#

can i talk to an admin?

surreal kelp
surreal kelp
strange saffron
#

aight thanks broski

dull perch
#

can I see my complaint reply on this channel

surreal kelp
vocal idol
#

@surreal kelp is there a chance they can skip me?

dull socket
#

I need to talk to an admin too

fleet yacht
#

so my teamte got unbanned(he was banned for hacking) but I am still banned(I already made a ticket and they said to wait 7 days)

surreal kelp
vocal idol
#

@surreal kelp it says I haven’t been banned

fleet yacht
#

they told me to wait 7 days before he got unbanned fyi

vocal idol
#

But I just was banned

surreal kelp
vocal idol
#

Yes hold on one second

surreal kelp
shell pawn
marble mantleBOT
#

Hey, @dull socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vocal idol
#

@surreal kelp never it has went threw

#

Never mind it went threw this time

surreal kelp
vocal idol
#

@surreal kelp I messed up tho for like the sentence part and was just tryna show you

surreal kelp
vocal idol
#

No it said it’s will take 1-3 for them to reply

dull perch
#

!appeal

marble mantleBOT
#

Hey, @dull perch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

strange saffron
#

@surreal kelpjust @'d me if you have any sort of solution

surreal kelp
marble mantleBOT
#

Hey, @vocal idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

dull perch
#

@surreal kelpHello, can you review my complaint as soon as possible

surreal kelp
#

once your appeal is looked into you will receive a notification

dull perch
#

Where will the notice tell me

opaque stirrup
#

what if i want too report someone for scriptring and regularly repoorting hasnt done nun

surreal kelp
surreal kelp
lone mortar
dull perch
#

thx

lone mortar
dull perch
#

Can you help me lift the ban as soon as possible. I haven't finished studying my bp yet

#

😭

fleet yacht
near halo
#

can someone just check my appeal rq? this is ban is just a bs misunderstanding

dull perch
#

And I only like to play this server

surreal kelp
dull perch
#

😵‍💫

surreal kelp
near halo
#

i shouldnt have to wait all weekend plus 1-3 business days just to get some appeal looked at thats gonna take 30 seconds max

#

literally zero reason why i should even be banned rn since i already got an admin's clearance

surreal kelp
dull perch
#

so boring

lone mortar
marble mantleBOT
#

Hey, @flat needle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

north crest
dull perch
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SO BORING 😩

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Why haven't you lifted the ban for me

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@north crest

north crest
dull perch
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@north crestWill you lift the ban for me immediately after the review

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@north crest

wispy dirge
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Please don't tag the staff 🙂
As Empress has stated, the appeal will be looked into.

Give it a wee bit of time.

broken mural
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hi admin

mellow tundra
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hey

coarse holly
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hey

broken mural
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admin yesterday was playing with hacker and i got unban but why after 6 days

coarse holly
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me and my friend's rust crashed while we were loading into us long after waiting in 4 hour queue

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can we be let back in to the server ?

broken mural
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why not today they unban me

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they told me they will un ban me in 10 min

wispy dirge
coarse holly
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why's there no grace period in case this happens

broken mural
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@mellow tundra you here ??

coarse holly
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usually there is a 2 min grace period in case of crashes

lone mortar
coarse holly
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That's not what im saying

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I'm saying people who's game crashes right after getting into the queue

mellow tundra
coarse holly
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It would barely affect queue times

broken mural
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ok

shut python
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is it against the rules to give ur base away

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to randoms apparently its teaming

shell pawn
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@shut python depends on the server

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@shut python what server are you on?