#support

1 messages · Page 1595 of 1

wary sundial
#

im making a ticket on rust its ok

shell pawn
#

@wary sundial sounds good

mental badge
#

!ban

arctic sapphire
mental badge
arctic sapphire
#

did your appeal get denied or can you not make an appeal?

spare widget
#

@mental badge You should be unbanned?

#

Have you tried to connect in the last couple hours?

#

Ooo one sec.

mental badge
#

happened again

spare widget
#

Yes, I see that there's another issue

mental badge
#

bro i played with a whole diff group and the same thing happened i actually hate this game

spare widget
#

Going to reach out to the admin handling your situation - would think that you may hear from them about it but at this time not expecting anything to change immediately

arctic sapphire
#

?appeal

marble mantleBOT
#

Hey, @arctic sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

karmic geode
#

!appeal

marble mantleBOT
#

Hey, @karmic geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pliant sedge
#

我队友说我这是被连ban 但是我们队没人开挂 也只有我一个人出现了这个界面

#

昨天晚上我还能登录服务器 今天早上准备开荒就出现这个界面了

knotty verge
#

gotta love dying to a cheater to lose 5 kits lol

marble mantleBOT
#

您好, @pliant sedge

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

shell pawn
#

@knotty verge have you created a ticket?

sterile turtle
#

Just reported a load of guys on EU long, if any admin available, please take a check. 5/8 hour players steamrolling....

knotty verge
#

yep

#

he literally aimbotted us 5 times, 3 times then 2 of us respawned and he did it again, the flew up our base lol

#

he has teamates as well so wherever he lives pls ban his tm8s

shell pawn
#

@sterile turtle our admins are working very hard to get all appeals and tickets

sterile turtle
#

Yeah yeah, just a heads up they're in motion right now, either a team of ban evaders or they're full of cheaters

shell pawn
#

@sterile turtle thank you for the understanding.

#

@knotty verge yes sir our admins are working very diligently to get to all tickets.

pulsar bramble
#

How am I banned for playing with ban evaders and I didn't even play with them??

#

This is my first time logging on to rustoria today and I just bought vip to play

pliant sedge
#

咱都一样的

#

莫名其妙的连坐

timber bridge
pulsar bramble
#

thanks

pliant sedge
#

and me

#

@mellow tundra

mellow tundra
#

@pliant sedge DM me your steam please

pliant sedge
hearty pasture
#

and me

karmic geode
#

!appeal

marble mantleBOT
#

Hey, @karmic geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

karmic geode
#

what do i do when it says im not banned but i am?

pliant sedge
#

its ok know?@mellow tundra i just join the

shell pawn
pliant sedge
#

server last wipe and my teammates still in the server

#

👀

#

👀

latent tangle
#

why was my appeal denied

#

my teamate got unbanned

timber bridge
latent tangle
#

but my teamates got unbanned for doing the same thing

desert onyx
#

hacker in launch rn

marble mantleBOT
#

Hey, @desert onyx

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

desert onyx
#

and already did a ticket just saying

#

so retarded just trippled 24/7

shell pawn
#

@desert onyx With it being force wipe today our Admins are working very hard and diligently to get all tickets done.

stuck shuttle
#

Where do we send reports for cheaters? I did F7, wanted to know if there was a place here as well?

spare widget
#

@stuck shuttle In-game "/ticket add (your report with details)"

stuck shuttle
#

thanks

spare widget
desert onyx
#

he logged out and changed name

spare widget
#

Handling it right now

pliant sedge
#

👀

dusky crater
#

why cant i see the servers

spare widget
#

🙂

desert onyx
#

thanks @spare widget

#

tryna pass me were he is

spare widget
#

Cannot do that 😦

desert onyx
#

i saw him go to the tunnels of rocket

dusky crater
#

it wont even connect with server ip i verified files restarted twice

pliant sedge
#

👀

shell pawn
#

@dusky crater try to restart your rust client

dusky crater
#

i did 3 times

shell pawn
stuck warren
#

https://steamcommunity.com/profiles/76561199195031718 heres the cheater please report him he got all us banned from the server live on stream then proceeded to follow us on a modded and stream snipe and get banned from that one aswell, already sent in an appeal but i just wanna see him banned banned

shell pawn
near halo
#

any admin

shell pawn
#

@earnest jewel one sec sir

raw condor
#

Reported a blatant ESPer on 2x US Main for the 2nd time now, admins do something ❤️ Thanks

lucid cipher
#

BRO

#

I JUST GOT FUCKING TRIPPLED TO SOMEW KID FLYING IN LAUNC UFCKKK UR SERVERS ARE SO BAD

#

NEED REFUND ASAP BRO I SPENT 10$ FOR MY VIP AND MY BROTHER JAMES PLS REFUND

timber bridge
shell pawn
lucid cipher
#

ok

lucid cipher
#

admins

#

help it happened again i got trippled ]

timber bridge
lucid cipher
#

got his steam profile

#

dead ass im not cheating

timber bridge
#

You need to submit a ticket in-game using /ticket add <report details and user(s)>

lucid cipher
#

was checking if these pussys complained yet but ig not

timber bridge
#

That's great to hear, if there's nothing else I can help you with please head to #general 🙂

lucid cipher
#

shut up u red neck pussy lipped bozo

timber bridge
ivory blaze
#

how do i transfer my vip from us long to us med?

spare widget
ivory blaze
#

cheers

spare widget
#

May be a slight delay just due to the time but the ones who handle that always get back to every single one so I'd just put in your info and request and they'll provide the best answer

ivory blaze
#

awesome thank you

near halo
#

it says come to discord what do i do now

spare widget
#

Hey

near halo
#

wsp

spare widget
#

Join Waiting for Support please

rough lagoon
quaint cargo
#

any admin around?

lone mortar
quaint cargo
#

on the 5x server, went for our first big raid and someone admitting to having esp countered, teamed up, and wiped us. just wanna deal with it the best we can

#

its very obvious esp little to no hiding it

marble mantleBOT
#

Hey, @quaint cargo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lone mortar
#

@quaint cargo Please follow the steps provided above that I tagged you with.

#

That is the fastest way for it to be handled.

quaint cargo
#

thanks

#

still watching the kill feed be filled with his name. 3 people have made tickets now. by this rate this wipe is done for everyone in the area

timber lake
#

hey is there any way to report a problem beacuase i got banned on 2x vanilla for no reason

pliant sedge
#

admin on?

near halo
#

how do i link my discord again?

tough bane
marble mantleBOT
#

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

solar sleet
#

send help

tough bane
light mantle
#

Is there anyway for me to get to the old transcripts for my unban?

#

@tough bane homeboy help a brother out, kyle is useless

tough bane
marble mantleBOT
#

Hey, @timber lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

manic zenith
#

!unban

#

!appeal

marble mantleBOT
#

Hey, @manic zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

did it force wipe for us main

lone mortar
placid ether
#

Can I return vip?

lone mortar
placid ether
#

Yes. I joined to server but my team changed server and I stayed solo on Ru Rustoria Long

#

*Eu

broken lotus
#

Hello

lone mortar
lone mortar
timber lake
#

!appeal

marble mantleBOT
#

Hey, @timber lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

placid ether
lone mortar
craggy valve
#

help please ban for playing with the cheater

lone mortar
craggy valve
#

slovakia

broken lotus
#

Me too

lone mortar
#

One sec

#

@craggy valve @broken lotus

Ak sa chcete odvolať proti zákazu alebo ignorovaniu, kliknite na tento odkaz a odošlite odvolanie: https://bans.rustoria.co/ Ak ste prepojili svoj Discord na https://rustoria.link/, dostanete odpoveď od robota v DM. V opačnom prípade budete musieť znova navštíviť stránku s odvolaním a skontrolovať aktuálny stav. Po odoslaní odvolania sa naň správca pozrie hneď, ako to bude možné. Poznámka: Štandardné časy odozvy sú 1-3 dni, ale môžu byť viac-menej založené na situácii.

#

!appeal

marble mantleBOT
#

Hey, @solar anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
#

!appeal @broken lotus @craggy valve

marble mantleBOT
#

Hey, @broken lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
#

If the translation was bad on my part, refer to the English version above

craggy valve
#

Renzo ERROR
YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

craggy valve
#

now we have a full team ban

lone mortar
#

How long ago were you banned

craggy valve
#

I do not know it

lone mortar
#

Ok give it 30 minutes to an hour as it takes time for the system to sync your ban with the database

#

If you can't make an appeal by then, message me

craggy valve
#

I can write to you now I want to play

lone mortar
#

I cannot handle your appeal as I am not an admin. Making an appeal is how the process is done to try and get unbanned

craggy valve
#

okej

lone mortar
#

Give it an hour and if you can't submit an appeal by then, send me a message

solar anvil
#

help me rq

lone mortar
#

Same thing, give it an hour for the database to sync

#

If you can't by then, message me

solar anvil
#

ok

void condor
craggy valve
broken lotus
#

ok 😦 thanks

true ridge
#

i need help at rustoria eu small

solar anvil
#

=.

quasi crest
#

Im sorry, but we do not refund any loot.

#

Our admins do not interfere with gameplay.

slow ember
#

hey i was wondering i bought a kit on the eu server but im on the us on is there anyway to remedy that or am i out of luck

unique dew
#

payment support

#

go there

hexed nimbus
slow ember
#

its not yet just put in a ticket thank you

near halo
#

eu main down

neat pumice
stable dock
#

i love you all no eu main

devout dune
#

ban apeal 7 people wating

#

8

#

9

gusty plank
#

we got banned for playing with hacker but we didnt know he was cheating apparently

devout dune
#

we dont even know who it is

gusty plank
#

@hexed nimbus

devout dune
#

@everyone

gusty plank
#

@here

neat pumice
#

!appeal @devout dune

marble mantleBOT
#

Hey, @devout dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

devout dune
#

ty

neat pumice
#

You'll need to submit ban appeals, appeals are not handled expressly in voice channels I'm afraid

stuck fossil
#

any admins on?

stiff widget
vale scaffold
#

what's the team UI in eu main?

stiff widget
vale scaffold
#

nice

near halo
#

When is force wipe?

marble mantleBOT
#

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 3PM EST / 7PM UK / 8PM CET.
<t:1641495600:F> (your local time) is the time of the next force wipe and it will happen <t:1641495600:R>.

near halo
#

so did it force wipe rn?

quasi crest
near halo
#

US MAIN?

quasi crest
#

every server

near halo
#

thats cap?

quasi crest
viscid spire
#

Hello, is this where I report a cheater?

quasi crest
marble mantleBOT
#

Hey, @viscid spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

i need some help

sacred finch
#

what happened to 5x no bp

near halo
#

did it go down?

lone mortar
near halo
#

can u come to support and help me really quick

lone mortar
idle solar
#

5x no bp what happend?

lone mortar
near halo
#

i want a ticket to talk to someone

primal owl
#

i bought vip still got queue 😦

lone mortar
primal owl
#

10min

near halo
#

anyone one to talk?

#

i need help

lone mortar
# primal owl 10min

Give it 30-40 minutes and let the server sync with the database. If it's still not working by then, make a ticket in #payment-support they will assist you.

buoyant spindle
#

There is guy who is cheating on 10x eu

lone mortar
marble mantleBOT
#

Hey, @buoyant spindle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

Renzo can we date

burnt carbon
#

!appeal

marble mantleBOT
#

Hey, @burnt carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
near halo
stiff widget
#

!appeal @near halo

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

i got @near halo and @burnt carbon banned on purpose lol

#

making rustoria lose players everyday

stiff widget
nocturne jewel
#

/ticket

marble mantleBOT
#

Hey, @nocturne jewel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

So server rolled back and i lost my heli, 5 rockets, 3 c4 and 185 explo ammo

pastel sorrel
#

! appea1

#

/ticket

marble mantleBOT
#

Hey, @pastel sorrel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

silk knoll
#

!appeal

marble mantleBOT
#

Hey, @silk knoll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

pastel sorrel
#

!appeal

marble mantleBOT
#

Hey, @pastel sorrel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

shut python
#

!appeal

marble mantleBOT
#

Hey, @shut python

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cedar robin
#

hello, i got invited to a villege, and one of them is hacking, and i got banned for beging in a team with him

inner terrace
#

!appeal

marble mantleBOT
#

Hey, @inner terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quasi crest
shut python
#

pog

silk knoll
#

we got banned for swapping a teammate n not clearing tc n it keeps saying we not banned on appeal site

shut python
#

never gonna team again with randoms

#

this monke was hackinbgi got banned

quasi crest
silk knoll
#

20 min or so

shut python
#

Overman

cedar robin
#

But really, how do i know his a hacker, i never played with him or roam

shut python
#

pogna,i was in ur team to

quasi crest
#

please allow 15 more minutes for the database to sync, if you still cant appeal after 15 minutes message me.

silk knoll
#

ok ty

celest forge
#

He called us to the team, everyone who just lives nearby.

quasi crest
shut python
#

But maybe u can check how long we were im team

#

so u can se 'eit was few hours

celest forge
#

I actually joined their team 20 minutes ago.

quasi crest
#

im afraid it does not matter, when you play with a cheater you get banned for 7 days in first offence, you can appeal it in this site if you want to https://bans.rustoria.co/

cedar robin
#

it still says there is no banned when i appeal

shut python
#

1'

quasi crest
nocturne jewel
#

we are in voice we need help

deft trout
#

Why I cant redem discord/steam kit?

violet idol
#

Hello, I was permanently banned and my appeal denied 4 months ago under the reason “Play elsewhere” because I was incredibly toxic and racist , I’ve taken a long break now and since it’s the new year I would like to personally apologise for my previous actions and ask for forgiveness from the staff so I can play on Rustoria servers again , my Steam64ID is 76561198087173962, please let me know if I need to take any other action or if I need to speak to somebody, thanks.

ashen plover
#

cant seem to authenticate twitch, have the rest done. "something went wrong error". can anyone help

quasi crest
ashen plover
#

okay is there anyway to tget the kit or not

quasi crest
#

im afraid you cant

median night
#

Hello can u please help me, cheater on us main 76561198322770569 anti recoil

marble mantleBOT
#

Hey, @median night

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

open canyon
#

/ticket

marble mantleBOT
#

Hey, @open canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

open canyon
#

!appeal

marble mantleBOT
#

Hey, @open canyon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

open canyon
#

@hushed finch could u help me i just got banned for playing with hacker but there is no evidence whats so ever and i shouldnt be banned without context to my content .

#

and i quote banned playing with hackers

deft trout
#

why can't I sign in with twitch and YouTube?

frank stirrup
#

are the friday servers gunna wipe today still ?

quasi crest
quasi crest
open canyon
#

but i have never played with hacker hello ???

#

i legit played yesterday

quasi crest
deft trout
sly sleet
#

can i talk to any admin pls

open canyon
#

@hushed finch can u look into my problem since ur a higher up

digital trail
#

so i bought vip 2 hours ago still doesn't work and made a ticket about it half an hour ago and i asked help with it but it wasn't about payment problems so is the ticket with VIP valid?

quasi crest
open canyon
#

1-3 bussiness days to be reviewed NO

#

NOW ??? i have been banned wrongly i want a apology for that

#

i only played rustoria medium yesterday even got VIP ????? and then get banned for playing with hackers

quasi crest
open canyon
#

i want my ticket to be fixed now not tommorow legit abusing ur customers

digital trail
#

so i read the ticket wrong

open canyon
#

@quasi crest i want someone to look at my ticket for my false banned

#

i am not waiting 3 days for something wich is not true

quasi crest
open canyon
quasi crest
open canyon
#

i live in a student house with several students and i know how ip bans work idk who in the house plays rust only i do doesnt make sense

#

i want a Q skip for the mistakes rustoria makes

rare scroll
#

I got also banned because i joined a group of russians at the outpost. One of them must have been a hacker

quasi crest
open canyon
#

nice we pay money to a dogshit server and get dogshit back and false banned

#

horrible dogshit server wont be playing this next wipe

primal owl
#

about 1h ago i bought vip still no queue skip

open canyon
#

@primal owl did u reconnect

primal owl
#

yes

quasi crest
primal owl
#

i did

#

1h ago

quasi crest
#

good, an admin will take a look into it asap.

open canyon
#

lmao asap for money not for players

rare scroll
#

@quasi crest I made an appeal and i hope that the admins wont punish me, because i am an honest player. And i think its wrong to punish someone just because he joined a group but actually didnt play with them in any way together.

open canyon
#

@quasi crest tell ur master to look at my ticket

#

falsebanned and now i got Q very nice !!!!!!!!!!!!!!

quasi crest
#

Im sorry for the inconvenience, the admins are trying to get to all the tickets and ban appeals as fast as possible.

serene trellis
#

can a person help me get my donated kit ?

#

it says I don't have permission

stiff widget
marble mantleBOT
#

Hey, @serene trellis

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

serene trellis
#

I did /auth

#

I only linked discord/steam/twitter tho

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

serene trellis
#

soo, about my package @stiff widget 😄 ?

compact parcel
serene trellis
#

yes, I got a package which I don't have permission to use

#

all my stuff is linked, except twitch and youtube

compact parcel
#

After linkin your discord and such you need to type /auth ingame

serene trellis
#

done

#

still can't access it 😄

#

worth mentioning I see this

compact parcel
#

@serene trellis is this concerning a VIP issue?

primal sparrow
#

Please increase the server capacity

I've been waiting for 2 people for 2 hours

serene trellis
#

nope, pvp+ package

compact parcel
open canyon
#

@compact parcel can u look at my ticket

compact parcel
open canyon
#

u dont even know my ticket

#

XD so cluelesss either to ask me i get false banned im gonna be in Q now and clueless answers to my questions

mossy marsh
#

!appeal

marble mantleBOT
#

Hey, @mossy marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

balmy cypress
#

Hi @nova rune please make a ticket in #payment-support so we can chat as my DM's are closed

nova rune
#

holle

hazy dawn
#

I mean no disrespect, but I just think admins on RUSTORIA US main are.... a bit.... idk.... unknowledgeable ?? Idk. There’s a kid on top of dome beaming people from 300 meters with MP5 (not private profile, 215 hours btw) ... and an admin replies to my ticket saying “I’m sorry but upon inspecting his profile and inspecting him in game I see no problems” ??? Like bro??? 😭😭😭 it was definitely a copy paste message too it had weird slashes “/“ in it all over the place idk it’s just weird man ??

rugged mason
livid tapir
#

^?

#

Because when the admin spectated there’s a chance they were not doing anything sus or toggled off

rare jewel
#

administrator help

#

76561199005845431 my steam ID, I recently bought a VIP card from you on the eu long server, then I wrote to you that I can't play, you can somehow transfer it, someone from the admins wrote to me that it is possible, I did not transfer it now you can transfer it to the server?

#

it flew out all the doors are open the hut will be messed up) solo player

rugged mason
dusk spruce
#

IS there a way to buy a vip with a skin?

wispy loom
dusk spruce
#

Okaly dokaly

dark radish
#

hello there belka, please submit a /ticket with any evidence you may have. Thank you!

polar wharf
#

hi is there a way to get stuff back if server restarted and before i got on the server inside milly tunnels said i died to myself

dark radish
#

Unfortunately not, we do not assist players with items in game or interfere with gameplay. You will need to find a way to get your stuff back if possible still 😦

hidden badger
#

/ticket

marble mantleBOT
#

Hey, @hidden badger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

/TICKET

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

red escarp
#

/ticket

marble mantleBOT
#

Hey, @red escarp

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

pls let me use vpn mod

storm pond
#

/ticket

marble mantleBOT
#

Hey, @storm pond

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

yo any staff can vc rn?

white estuary
#

Been at the top of Dome for 30 minutes and no crates have spawned after the restart

hexed nimbus
#

cause you cant sit there the wont spawn

open canyon
#

any admins i need support

opal hornet
#

So i play Rustoria - EU Main my game crashed at outpost and while i was 20 mins in queue my teammate saw how my body just disapears fully and i had around 1 k scrap row of hqm! is there any way how to fix this because its not nice to lose all of that after forced wipe!

wicked bone
#

Rustoria Eu long is down

sullen cove
opal hornet
#

yeah but its still a thing that mods need to fix since bodys dont despawn in 20 mins ive been playing the game for 8 k hours!

#

@marble mantle

sullen cove
#

they will see this

#

dont tag admins or mods 😄 please

green stag
#

long down

wispy loom
#

Sleeping bodies get killed after 20 minutes in outpost

green stag
#

lol

opal hornet
#

yes but why they dont despawn instant?

wispy loom
#

It's a game feature, nothing we can do about it

hexed nimbus
#

Yes the do

green stag
#

im gonna drown bro

buoyant iron
#

eu long has just shat itself

opal hornet
#

body despawns for 30 mins

languid terrace
#

fix long

wispy loom
#

Looking into EU Long

hexed nimbus
# opal hornet body despawns for 30 mins

Facepunch made insta kill and remove cause many people sleeping in outpost full of loot to keep it safe now if you sleep there you die instandwhen logging back in past 20 min

shrewd harness
#

Eu Lond down wtf?

spring current
#

@στα

celest forge
#

Hello dear administration. Who can help with the ban?

marble mantleBOT
#

Hey, @celest forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

spring current
#

<@&274971100184576010> Eu long is down what happene

rotund matrix
#

1

opal hornet
hexed nimbus
hexed nimbus
spring current
#
  • Don't tag Admins or Discord staff if your issue is not extremely urgent.
#

my reason is important so I dont brake any rule

mellow tundra
#

We're aware of and are looking into EU Long

median adder
#

I walked 5 hours in line and was 3rd

hexed nimbus
patent crescent
spring current
#

I did not see that they already resposnded to a similar question then my apologies, but again my reason is important after all what is more important than a server being down when I spent time and money to play there (ofc I mean no offence)

wispy loom
#

EU long is back up
connect long.rustoria.uk:28015

spring current
#

thank you

hexed nimbus
wicked bone
#

I lost one inv of sulfur and one row of aks because of long

teal mural
#

i just lost everything i was crafting tf is this...

median adder
#

"how to force players to buy vip"-pretend to drop the server

karmic geode
#

!appeal

marble mantleBOT
#

Hey, @karmic geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

golden mulch
#

i gifted vip to a friend before the crash and even the transaction appear as complete, the vip is not activated

#

/auth

marble mantleBOT
#

Hey, @golden mulch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

kind ferry
#

admin

#

I bought a VIP yesterday but for some reason I have a turn ?

#

admin

gentle tangle
#

hello guys i just bought a vip for rustoria eu medium and i still get queue

#

!ticket

marble mantleBOT
#

Hey, @gentle tangle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gentle tangle
#

@rugged mason thanks bro

rugged mason
#

No problem

rugged fable
#

Admins, need help with vip already created a ticket but im getting ignored

rugged mason
#

It may needs some time 🙂

restive dove
#

admins, everytime i try to load in server keeps taking me out

#

help?

restive dove
#

its says come to discord-mumu?

rugged mason
near halo
#

What do we do when a clan member leaves and he’s the one that placed doors in the base

gentle tangle
#

bruh its been more than 30 mins can someone help me in the vip section pls 🙂

lone mortar
gentle tangle
lone mortar
#

Then please be patient

gentle tangle
#

ok 🙂

lilac nova
near halo
#

@gentle tangle L

#

Anyone else having bad ping issue on na long

golden mulch
#

i gifted vip to a friend before the crash and even the transaction appear as complete, the vip is not activated

hexed nimbus
golden mulch
#

i am sure

hexed nimbus
near halo
#

@hexed nimbus move me

wispy loom
#

Feel free to DM me if you're still having issues after 5-15 minutes

unique ginkgo
#

Hi to buy a vip I'm going to because it has more in stock

near halo
#

I always have ping issues on the second day of any wipe for about couple hours and it goes away after that

wispy loom
#

Hm all right

near halo
#

I will dm if it continues

wispy loom
#

Sounds good, always willing to have a deeper look into it

dense jolt
#

!support

lone mortar
devout grail
#

guys give me the opportunity to purchase a vip on eu medium

#

queue 100+ on the second day of the wipe

dense jolt
#

why does the queue stop at 18 players? thanks in advance for your answer, great

fervent trout
#

!support

wintry coyote
#

we got a hacker on the server

fervent trout
#

admin on ?<

#

24/7 ?

dense jolt
#

i wanna buy vip

raven mist
marble mantleBOT
#

Hey, @wintry coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

raven mist
hexed nimbus
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

dense jolt
#

I want to buy a VIP, but I can't, is it solved?

fervent trout
#

we got a cheater on 2x vanilla

devout grail
#

guys give me the opportunity to purchase a vip on eu medium
queue 100+ on the second day of the wipe

hexed nimbus
#

is it sold out ?

dense jolt
#

Yes

raven mist
#

Please make a ticket ingame using the /ticket command

devout grail
fervent trout
#

already did nothing happening since tho

dense jolt
#

I've been standing in line for 9 hours, let me in to the server, please, the greatest

raven mist
fervent trout
#

EG0RE with a zero

devout grail
#

restart eu medium pls

untold aurora
#

Can I dm an admin for something important?(I am not banned fyi or trying to appeal a ban)

raven mist
#

Did u f7 or use the /ticket command?

marble mantleBOT
#

Hey, @dense jolt

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP on our website: https://donate.rustoria.co/index.php

Do you have any further questions about this? Please ask in #support and we will be able to assist you!

fervent trout
#

my friend in my team use the ticket commands and we f7 him

raven mist
#

On US?

fervent trout
#

us yes

#

this guy is fishy

raven mist
#

You made your tickets 5 mins ago, we'll get to it . Be a bit patient PepeOk

fervent trout
#

gotcha thank you

devout grail
#

please let me in to the server

#

vip is not available for sale the queue lasts 9 hours

raven mist
#

Yoi will have to wait like everyone else unfortunatly

devout grail
#

maybe you have a second eu medium server?

lone mortar
#

!steamid @near halo

marble mantleBOT
kind pulsar
#

!support

near halo
#

76561199153260634

balmy cypress
#

?steamid

marble mantleBOT
gilded thorn
#

how do i appeal my ban after my appeal has been rejected

#

got banned 11 months ago

balmy cypress
gilded thorn
#

oof

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

balmy cypress
#

Should be working now!

lucid cipher
#

mike'

#

why u fuck with my friend @near halo mike the dikje

near halo
#

Our teammate left our clan and teleported another team into our base

#

@hexed nimbus sucky sucky long time

hexed nimbus
#

wazzup budd

rocky terrace
#

a

hexed nimbus
marble mantleBOT
#

Hey, @rocky terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mental moth
#

I want to report 8 guys teaming on eu 10 x

#

I made a ticket but i just want to let u guys know

devout grail
#

Guys, let me through without waiting in line. from what day does the normal queue of 30 people start

#

!support

tough yarrow
#

!appeal @hard jungle

marble mantleBOT
#

Hey, @hard jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

burnt bane
#

how long can you be afk?

devout grail
#

1h

dense jolt
#

9 hours

burnt bane
#

mixed answers

devout grail
#

come out with eu medium and let us play!!!

burnt bane
#

YES

#

i've been in queue since 2

#

i've slept, ate, bought shoes, looked at a movie

#

and i'm still in queue

brittle flicker
#

need support cant join the support channel Waiting support

unique ginkgo
#

!support

brittle flicker
#

!support

celest forge
#

Administration. Tell me please. My friend and I joined people and we were banned after 10 minutes that one of them was a hacker. He filed an appeal and got unbanned, but I didn't. Why is there such discrimination?

ionic ravine
balmy flax
#

!support

dense oriole
#

!support

tough yarrow
#

!appeal @hard jungle

marble mantleBOT
#

Hey, @hard jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough yarrow
#

!appeal @brittle flicker

marble mantleBOT
#

Hey, @brittle flicker

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

clear canyon
#

cheater on Eu medium

marble mantleBOT
#

Hey, @clear canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

loud cairn
#

!appeal

marble mantleBOT
#

Hey, @loud cairn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

balmy flax
#

just got banned for playing with a dude i met 4 hours ago and dont know nor did i know he was cheating this is bs

devout grail
#

!support please kick the people who are afk on the server and delay the queue

#

eu medium

balmy flax
dense jolt
#

We want to play, not stand in line

devout grail
dense jolt
#

And yes, admins save my loneliness, thank you

#

We think to bother you until you write us a VIP card, we are waiting in the bos

wary osprey
#

us main crash ?

frigid anvil
#

i think so lol

timber bridge
supple carbon
#

Any Announcement on the server being down right now, i didn't see it if there was.

timber bridge
supple carbon
#

Ok, thanks.

timber bridge
hollow flicker
#

Hello i just bought a vip and i still get a queue

supple carbon
#

Servers down atm.

timber bridge
timber bridge
stable quiver
#

what time does 10x no bps wipe ?

timber bridge
stable quiver
#

yeah

timber bridge
stable quiver
#

ah okay

timid hollow
#

US main down

#

Any news?

tough yarrow
#

Please read above

timber bridge
tough yarrow
#

we are currently working on it

manic token
#

how do i get the verified star? ive bought vip

timid hollow
#

thx

timber bridge
hollow flicker
manic token
#

a couple months

hollow flicker
#

on eu medium

timber bridge
manic token
#

yes , do i have to connect on website?

obtuse geode
#

monk

turbid mantle
#

Can u appeal a ban?

tough yarrow
marble mantleBOT
#

Hey, @turbid mantle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

obtuse geode
#

ahhh yeah I have everything connected and no VIP star here either

timber bridge
lilac venture
#

Pls unban me

tough yarrow
marble mantleBOT
#

Hey, @lilac venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lilac venture
#

Cubby

tough yarrow
#

wassup

lilac venture
#

It was denied

obtuse geode
#

all my stuff should be conneceted

hollow flicker
#

hello i just bought a vip and i still get to queue

tough yarrow
#

if it was denied then I am afraid I cannot do anything

lilac venture
#

ZenZen banned me should I talk to him? @tough yarrow

tough yarrow
hollow flicker
#

i did several times

#

doesnt work

#

please someone help me , im gettingraided

timber bridge
#

US Main is booting

connect vanilla.rustoria.us:28015

timber bridge
lilac venture
#

My ban says come to discord -ZenZen

timber bridge
noble ether
#

where is my vip? I bought it yesterday, it doesn't work

timber bridge
noble ether
#

I wrote, no one answers me (

timber bridge
wary osprey
#

20+ min roll back for us main ?

violet idol
#

I would like to appeal my ban

obtuse geode
#

yeah im verified on everything and no star. bought VIP yesterday

white relic
#

Someone please tell me why I have been frozen but can type in chat

timber bridge
white relic
#

Ye

timber bridge
# white relic Ye

While we do allow VPN's some VPN services do not play well with rust, try another service or turning it off completely.

white relic
#

It’s never happened before

timber bridge
white relic
#

And I’ve played a lot

violet idol
#

I would like to appeal a ban

timber bridge
violet idol
timber bridge
violet idol
#

But it’s been almost half a year

#

Do I not get another chance

timber bridge
violet idol
#

That’s really unfair

timber bridge
violet idol
swift torrent
#

hello can somebody help me? I got banned for "playing with a hacker" and I´ve never played with one...

swift torrent
#

ok ty

tough minnow
#

I BOUGHT VIP

#

and it says i have it but when i join still queue

timber bridge
tough minnow
#

i did

timber bridge
tough minnow
#

12 mins

#

it says it’s complete as the status

timber bridge
#

I'd give it another 10 minutes to sync up and try to connect again, if that isn't working then go ahead and submit a ticket in #payment-support

tough minnow
#

i already a ticket

timber bridge
tough minnow
#

ok i’ll give it 10 more minutes

crude wing
#

why does it say "banned: ban evasion" i never did anything wrong lol

timber bridge
crude wing
#

i havent been banned in any other 1 of yalls servers?

#

before

timber bridge
crude wing
#

i already did but i have to wait 1-3 businessdays 😂

violet idol
#

76561198087173962

vernal lion
#

why rust tell me ban evasion, i have do nothing

crude wing
#

ong

quaint patrol
violet idol
vernal lion
#

why does it say "banned: ban evasion" i never did anything wrong lol

crude wing
#

im just trying to figure why i got ban evasion when i did nothing and never got banned on any of ur other servers lol

timber bridge
quaint patrol
crude wing
#

when do i get my appeal seen.... 1 to 3 business days...

timber bridge
crude wing
#

dang

tough minnow
#

@timber bridge

timber bridge
tough minnow
#

nothing yet bro still not got it

crude wing
#

what is a ban evasion anyway

timber bridge
tough minnow
#

im in my ticket rn

timber bridge
safe seal
#

/ticket

marble mantleBOT
#

Hey, @safe seal

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough minnow
#

bro like i wanna play i gave luke my steam id but nothing has happened

ashen tiger
#

whats UI limit on main

#

i forgot

timber bridge
timber bridge
unique ginkgo
#

it is possible to add vip plz !support ?

spice jungle
#

i thought all the servers wipe on there scheduled time not on BP wipes

tough minnow
#

whos zen @timber bridge

timber bridge
tough minnow
#

banned tf

#

sure i guess just lmk when he wants to speak

unique ginkgo
#

unable to buy vip

timber bridge
timber bridge
tough minnow
#

how do i check tht im banned

timber bridge
unique ginkgo
#

@timber bridge

timber bridge
unique ginkgo
#

mp

tough minnow
#

@timber bridge

#

i cant join cos queue he wont answer me like wtf i spend money on vip and get banned lmao

#

im joining rtg arena

timber bridge
tough minnow
#

yh thats fine but he wont answer and its 9pm for me

timber bridge
tough minnow
#

ok ive never been banned before so all a bit weird

devout bolt
#

hey @timber bridge i have vip but still in que ? ? ?

coarse pier
#

how to report cheater

tough minnow
#

fine done the same

coarse pier
#

how to report cheater .

timber bridge
#

Using a shady VPN can get a false ban if a hacker has been banned on it previously. Other than that we can not discuss it in detail.

marble mantleBOT
#

Hey, @coarse pier

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vital orchid
#

Is 10x us wiping in 30min?

timber bridge
vital orchid
timber bridge
lavish basalt
#

@timber bridge Yo yall got a picture of the NA 10x Map?

timber bridge
#

3 minutes.

#

It's been one day.

near halo
#

I requested my thing to be unlinked like a month ago

timber bridge
#

I will push it through today.

near halo
#

to link this account to boost

timber bridge
#

Yes, I understand.

#

No problem 🙂

mossy plume
#

/ticket

marble mantleBOT
#

Hey, @mossy plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fading pebble
#

why isnt letting me connect to rustoria 10x US

#

it wiped 4 mins ago

timber bridge
fading pebble
#

okay

timber bridge
#

10x US is booting

connect 10x.rustoria.us:28015

bronze dagger
#

!appeal

marble mantleBOT
#

Hey, @bronze dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

rocky terrace
#

I can´t link youtube, it will say google has blocked this site for trying to see confidential credentials(i use opera gx)

marble mantleBOT
#

Hey, @rocky terrace

Unfortunately linking YouTube with our system doesn't currently work at the moment, however if you were to link everything else you should receive the rewards as according to which you link. This is due to Googles API terms of service have changed meaning we need to make adjustments our side to comply with them. This involves waiting for a developers availability as well as awaiting verification from Google's API Verification team. Therefore making YouTube linking unavailable at the moment.

timber bridge
#

Twitch is also broken as well, we are waiting on a fix from the Devs.

rocky terrace
#

Can someone forward me the ban bot it sent something and i deleted the message board by mistake

#

no the actual ban bot

fading pebble
rocky terrace
#

thats not the ban bot

timber bridge
#

What are you looking for dude???

rocky terrace
#

like the one who private dms you

#

i think its this one

timber bridge
worldly yew
#

hey luke

misty scroll
worldly yew
#

u banned me and told me to come to discord

#

@balmy cypress

rocky terrace
fossil wind
#

how do i get ahold of an admin?

#

have a question

vital orchid
hexed nimbus
crude wing
#

/appeal

marble mantleBOT
#

Hey, @crude wing

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

bronze dagger
#

thanks for accepting appeal 🙂

fossil wind
#

we are on us zeus 5x we are being role players making homeless shelter but dont want banned we are giving people rooms will we get banned? @hexed nimbus

hexed nimbus
#

If you type /rules ingame you will see teamlimit you can’t go passed this

crude wing
#

i need my appeal to be accepted im trying to play. its ridiculous i got banned in the first place

hexed nimbus
#

If you wanne build a hotel and invite anybody you want I suggest our vanilla servers as the don’t have a limit on them

fossil wind
#

10-4

crude wing
#

@hexed nimbus i have no idea it says ban evasion and i played perfectly fine all yesterday

hexed nimbus
hexed nimbus
crude wing
worldly yew
#

bruh where luke at i been trying to play on rustoria for like 3 days

worldly yew
#

thats what it says when i attempt to load on

misty scroll
worldly yew
#

yessir

upbeat crater
#

seems like more work to appeal all these bans from your "auto monitoring softwares" than to just check out the reports in game lmao

timber bridge
upbeat crater
#

seen so many people banned me included in the last 2-3 days for "teaming " when infact no teaming was going on and explained the situation and was told its our auto software for codes etc . basically i countered a raid and had acess to all doors except the one they shut out and we agreed id give them codes once i get away safe. boom all 6 of us banned

worldly yew
#

@misty scroll

#

is that what u needed?

misty scroll
misty scroll
#

I have forwarded to Luke

worldly yew
#

oh ok ty

upbeat crater
#

1-3 days to process request when whole team sleeping in a field LOADED. kinda devastating and demoralizing to play on the server lol . but i get it i guess

worldly yew
#

what server u play on bmorgg

upbeat crater
#

that one specifically we were messing around on the 5x. not sure if it bans across all servers tho. was gonna be my question next

worldly yew
#

bruh ur crying abt a 5x?

upbeat crater
#

nah crying cause it can happen on any server unless its no limit lol

#

and no1 is crying btw.

worldly yew
#

u sound like a karen

misty scroll
upbeat crater
#

think about it. u raid a base dont lock tc they get back in . too many auths on a tc and ur all banned

worldly yew
#

cap

upbeat crater
#

u sound like a ignorant lil prick

worldly yew
#

LMAOOO bro so pressed

upbeat crater
#

not cap i asked the admins

worldly yew
#

what u got like 75 hours

upbeat crater
#

they said reason was too many auths on a tc / or door codes etc auto monitoring software

worldly yew
#

ok keep cryin

upbeat crater
#

so is the ban on any server from rustoria or just the specific one shaadt?

misty scroll
misty scroll
worldly yew
#

bmorgg how many hours u got

upbeat crater
#

i mean ill gladly send u the screenshot where i was told that

worldly yew
#

LMAOOO bros literally a karen

upbeat crater
#

well hes telling me thats not the case. stfu tofuu ur ignorant

worldly yew
#

u sound like a social reject

upbeat crater
#

definetly bud

upper escarp
#

@worldly yew If you do not need any assistance, please go to #general

worldly yew
#

i apologize

#

but im waiting for luke he told me to come here

upbeat crater
#

then pipe down and wait ur turn lil stevie

upper escarp
#

Awesome, no need to antagonize other people while you are waiting :)

worldly yew
#

bruh stfu ur like 25 cryin abt 5x loot

open holly
#

i was in clan and a member got 3 day ban on rust do we have to wait 3 days or can we get unbanned

#

@upper escarp

upbeat crater
#

27 and once again no1 is crying lmao i asked my question and he just answered it but obviously not every1 here is on the same page and iwant the correct info

rigid bear
#

hi my heli is bugged on eu long

#

it just says occupied on the seat

worldly yew
#

bruh ur 27 lmaoooo such a loser

upper escarp
upbeat crater
#

how does that make me a looser? what are u 12 lmao

worldly yew
#

15?

upbeat crater
#

oooo soo much to learn lil tyke

rigid bear
#

@near halo can you tp to me on rustoria eu long?

worldly yew
#

ur 27 sitting on ur ass on a friday fat bitch

upper escarp
worldly yew
#

crying over 5x loot

upbeat crater
#

lmao . clearly im not fat . but try again .

upper escarp
#

also wrong nifty 😄

timber bridge
#

Please do not keep antagonizing each other, you are both here to get help.

upbeat crater
#

maybe if u oneday get wife and kids youll be sitting home on a friday too . wait ur 15 and no friends so u are lmaooo

worldly yew
#

u deff fat if ur 27 playing rust

#

LMAOO

hexed nimbus
#

@worldly yew @upbeat crater please take the conversation to #general or dm each other ty

worldly yew
#

bet sorry

upbeat crater
#

shaadt told me tc auths didnt matter on team limits 🙂

worldly yew
#

bruh he didnt say that are u fuckign dumb

upbeat crater
#

kid stfu

worldly yew
#

scroll up he said during a riad it dont matter dumbass

timber bridge
upbeat crater
#

he literally said people dont get banned raiding they dont lock tc so by my logic very large amounts of raids would result in bans so not the case

hexed nimbus
worldly yew
#

ight

upbeat crater
#

yet assistant admins told me last night most likely banned for auth on tc's always lock your tc

quartz oriole
#

can i make a ticket

upbeat crater
#

/ticket

marble mantleBOT
#

Hey, @upbeat crater

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
#

@quartz oriole !ticket

upbeat crater
#

!appeal

marble mantleBOT
#

Hey, @upbeat crater

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quartz oriole
#

!appeal

marble mantleBOT
#

Hey, @quartz oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

quartz oriole
#

I was banned and just got this pc and just played on this server

upbeat crater
#

goodluck buddy!

quartz oriole
#

do i do appeal

shell pawn
quartz oriole
#

got it

pallid cedar
#

hey im waiting for support

shell pawn
marble mantleBOT
#

Hey, @pallid cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

dusky lagoon
#

Where are the server rules

shell pawn
dusky lagoon
#

lord

timber bridge
bronze agate
#

Does anyone else get a lag spike like every 20 seconds on rustoria?

timber bridge
bronze agate
#

Us main

loud cairn
#

just curious is there any way I can see the progress of my appeal

bitter ocean
#

I mean he does have 8k hours but like still god damn he’s raping us

timber bridge
#

@bitter ocean, If you are suspicious of this player please report using /ticket in-game.

dusky lagoon
shell pawn
#

@loud cairn no give them 1-3 days our admin are working very hard.

timber bridge
loud cairn
#

ok no worries thanks for the info

shell pawn
#

@loud cairn your welcome have a great night.

loud cairn
#

🙂

arctic inlet
#

im in need of support in voicehcat

hexed nimbus
marble mantleBOT
slim spoke
#

yo get like 5 more vip slots on us long

#

been waiting for like 6 hours now

timber bridge
slim spoke
#

why not bump the server pop up

hexed nimbus
marble mantleBOT
#

Hey, @slim spoke

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

slim spoke
#

:/

quartz oriole
#

it says disconnected hacking not banned

#

but im not hacking so how am i being kicked out

upbeat crater
#

maybe vpn?

quartz oriole
#

i dont have a vpn

#

im just going to wait for support

upbeat crater
#

running any monitoring software ? like msi afterburner or hwinfo or something. sometimes they funk with anti cheat

quartz oriole
#

!appeal

marble mantleBOT
#

Hey, @quartz oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
#

dussent work as the changed the api on it so untill there is a fix for that it cant be used sorry

near halo
#

why the fuck did I just get banned for cheating

#

I literally shot the dude

hexed nimbus
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

buoyant dune
#

!appeal

marble mantleBOT
#

Hey, @buoyant dune

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
#

Am I able to talk directly to an admin though? I literally fought the guy and got banned for it

hexed nimbus
silver mason
#

how do i report a player

shell pawn
marble mantleBOT
#

Hey, @silver mason

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell pawn
balmy cypress
quartz oriole
#

Luke if he doesnt join you can help me even tho i did just file my appeal

sour obsidian
#

/ticket

marble mantleBOT
#

Hey, @sour obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cunning wadi
#

!APPEAL!

#

!appeal!

shell pawn
marble mantleBOT
#

Hey, @cunning wadi

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

cunning wadi
#

@shell pawn yo

mortal tulip
#

!appeal

marble mantleBOT
#

Hey, @mortal tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

ionic tulip
#

/ticket

marble mantleBOT
#

Hey, @ionic tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

small vector
#

/ticket

marble mantleBOT
#

Hey, @small vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber sluice
#

/ticket

marble mantleBOT
#

Hey, @timber sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

timber sluice
#

!appeal

marble mantleBOT
#

Hey, @timber sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wind shell
#

/ticket

marble mantleBOT
#

Hey, @wind shell

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

plucky sentinel
#

!appeal

marble mantleBOT
#

Hey, @plucky sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

twilit herald
#

!appeal

marble mantleBOT
#

Hey, @twilit herald

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

plucky sentinel
#

can i talk to admin rq plz i cant get the steamguard code to get in ur site

north crest
#

Steamgaurd is not us

plucky sentinel
#

ik

slender tinsel
#

@north crest yo can we talk in dms

north crest
#

What do you need help with?

plucky sentinel
#

to sign in steam to get in ur account i need a steam code

#

ban appeal

slender tinsel
marble mantleBOT
#

Hey, @slender tinsel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slender tinsel
#

ive tried

#

they never get banned and I got blatant
clips

plucky sentinel
#

but im not cheating so i need to talk to u ive been banned for ban evasion but i rlly need to talk to u

north crest
plucky sentinel
#

ik i j want to talk to u abt it cuz im not cheating

north crest
#

What is your steamID

marble mantleBOT
serene dawn
#

Quick question, is there a way to reset home teleports?