#support
1 messages · Page 1592 of 1
We are aware of the issues. Please give us a few minutes.
@sudden wigeon @cloud needle how can we help you
!SUPPORT
what can we help you with lol
Hey, @sharp cypress
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@sharp cypress, Please report using /ticket add <report details and user(s)>
Removed message due to calling out a cheater
/ticket
Hey, @sudden wigeon
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
this was 4-5 months ago, no way i can appeal again?
Unfortunately no, once it's denied there is nothing else that can be done I'm afriad.
I need to talk to @lilac nova, said come discord -Mumu
no way at all? that sucks but its fair
i bought vip but now i cant use #thanksrustoria
i waited 7 days for my association ban and im still banned
help im confused im trying to play mondays i just bought queue skip
Please go to #payment-support
Go to https://bans.rustoria.co
?
can i talk to an admin in a call
same
i would also like too
Why is it saying ban evasion i launched with a vpn so i can be safe and i get kicked for ban evasion
!appeal
Hey, @normal karma
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how can I get my friend unbanned he has proof that was asked for by @timber bridge?
he was also banned from discord
I have already spoken with him and told him what his situation was. The ban will remain.
void?
Yes.
you never directly responded to him about his proof that he sent
I have, several times. I have told him at least 20 times the ban will remain.
can we pm
any info on the kit @livid tapir
Sure.
/ticket
Hey, @fervent walrus
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Place this in #feedback-suggestions please
would an admin actually do something this kid has been scripting/esp for hours and not shit has been done
@lone mortarso bro you guys banned me for nothing I think I wanna remove my ban if you guys want you can check everything on my pc
ngl rustoria is defo gonna die within a year they dont know what they doing and ban anyone with 3 reports its sad as shit
this kid stich i bought his base and i got banned
bro i got ban for buying a base and they lyed and said i was playing with a cheater
XD
and i buyed the base off stich right after and i got banned
ni cap
gaY MAN STICH FUCK U MAN WHY ME BAN ME\
they ban me i had to get my bred back
You know exactly what you are doing
ive been reporting this man all day for scripting and esp but not shit has been done
@wispy loomhi brother can you light me please
then the wipe?
his team mates get killed then they get him out and he triples everyone
@wispy loomI wanna know why I got banned you guys can check everything if you want
Did you already make a ban appeal?
yes
Have you already made a ticket?
Caelifera then the wipe?
Has it been responded to? The admin responsible for your ban will have to review your ban appeal
What are you asking sorry?
where they gonna responde where can I see responde
As you're verified on Discord, you'll receive a message in your DMs
okey thx very much Ill be waiting
me and my team mates have reported him people in chat have too but nothing has been done
when wipe ? wipe
!wipe
he has a vac ban and 600 hours but sprays 100m triples then whiffs from 20m
Hey, @silver socket
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
!wipe
Hey, @silver socket
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
An admin will get to your ticket very soon
!force
Hey, @silver socket
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 3PM EST / 7PM UK / 8PM CET.
<t:1641495600:F> (your local time) is the time of the next force wipe and it will happen <t:1641495600:R>.
thank you he will prolly just fucking toggle and nothing will happen
Please refrain from calling them out in chat while you wait.
its gonna be hard to prove i feel like though because he just sits on his roof and only comes out when his team mates need him
but thank you guys
EU Long btw
Our admins take every ticket seriously, we will investigate it thoroughly I assure you. As I said calling them out in chat will not help us.
Hello?
Hello
my entire team just got banned on 2x cause someone we didn't know was cheating got banned
we have played with the kid months did he get game banned or server banned?
You will need to make an appeal on our website @ https://bans.rustoria.co
bruh im not making in appeal idc i just wanna know if he got game or server banned
Ask him
is there a way someone can get unbanned from this discord server?
Send me their discord ID please
No
He does know why.
void — Today at 1:13 PM
when i did my ban appeal it said come back when u have proof and i have proof
he sent that then got banned
I am pretty sure we have been clear on the situation, if there is nothing else I can help you with please move to #general
they just bagged more hackers in :/
Hey, @fresh current
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
why cant he get unbanned(from discord)/what did he do?
help 0-0
Aware of and are looking into EU Mainn
EU main is booting online, give it 2-3 minutes tops.
please help; i put in an appeal almost a whole week ago please help i haven't gotten unbanned/response
<@&274971100184576010>
Im still waiting a response too
I was playing with a clan and because of you guys they thinking Im cheating where is the admin who banned me I wanna know why and he can check my everything I only played 5 days on your server and I reported somuch people and 5 of them get banned too its seems you banning everyone you see
been trying to get this blatant cheater banned for forever but i guess they can just do whatever and make legit players quit the server
I assure you our admins are working diligently to get to all tickets.
basically a facepunch server at this point
/appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Have you even checked to see if they have responded to you?
yeah none of our tickets have any responses
You are reporting with /ticket
right?
yeah i made 2 tickets and my team mates both made 1 aswell
Okay well you will just have to be patient. Our admins cannot answer everyone straight away, they work through the tickets as they come in.
@timber bridgebro can you see who banned me ?
We do not give out that information.
so if the admin who banned me doesnt see my appael ? what is gonna happen
Our appeals are actively gone through all of them are looked at.
Hey there can you DM me your steamid?
yes ofc
can someone come check out someone on 22 vanilla na
What can I do for you?
When wipe - EU LONG
My kit hero hasn't reset so i cant claim it Zues us
i need admin help
Can i talk to admin
mE FIRST THOUGH
I am not an admin but how can I help?
@lunar flame @rain hazel, Please visit https://bans.rustoria.co to appeal.
How long is my association ban?
Have you submitted an appeal?
How long ago did this occur?
yeah like 10 mins ago
It can take 1-3 days for them to review the appeal.
dang 
#𝓓𝓪𝓭𝓭𝔂 on top
i submited an appeal and it got denied but this second time ive gotten banned for no reason
@timber bridge
Hey, if your appeal has been denied, there is nothing else we can do. Feel free to play elsewhere, and if you have any further questions don't hesitate to ask 👍
i know that i was false banned though is the problem
What was you banned for?
Well if you got banned and appealed, they would look into the ban and everything around it, if it was clearly a false ban they would unban you, but as you have not been unbanned clearly there must be reasonable evidence to ban.
sam can i ask you something in DM really quick
Sure
Alright, well as I just said as your appeal was denied, sadly there is nothing further we can do. Do feel free to play elsewhere though.
then i want a refund foer my vip
Please verify you are eligible here: https://rustoria.co/terms
If you believe you are eligible then please make a ticket in #payment-support
If you can DM me I'll have another look
can someone look at my appeal i think there was a mistake
how do i create a ticket
!ticket
Hey, @limpid badge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
An admin will look into as soon as possible
ight thx
np
cannot pop donator kits on zues, says all my uses are gone even tho its new wipe
I know its probably annoying to hear about it again but these fucking custom fireworks are destroying everyone's frames on the 5x servers for yet another day
In exchange for a 30 FPS loss I get to see someone shoot "rape" and swastikas in the air
EU or US?
US
Checking, thank you for making us aware
Np
Could you DM me the location please?
P14 solo.duo/trio 5x
They're literally just spamming the chat to come shoot off fireworks
Everything looks fine right now, but feel free to make a ticket about this in the future
will you guys not check this ticket that ive had out for like 5 hours
buddy is so blatantly cheating
believe it or not there are hundreds of other players that also think someone is cheating, give the admins time, they have lives.
kek make a ticket
rip
any admins
bro lol he isnt even on how do you know he isnt cheating wtf
!ticket
Hey, @wild badger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket @sterile eagle
Hey, @sterile eagle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Why do I log in to the game and prompt me to go to discord?
Hello! Can you help me solve the problem?
What exactly does the ban message say?
@hushed finchI sent you the prompt picture. Help me see it. Thank you.
how would someone get unbanned from this discord server?
Usually if they are banned from here, they are not welcome back.
but he doesn't know what he did
I believe netspl0it talked to you about this issue already
Jacob did but he didn't explain why he got banned
We have already spoken with you and your friend.
can he get a discord ban appeal
@lilac bluff ^
but he didn't do anything wrong that he is aware of
We have already been through this, end of story it will not be discussed any longer.
!appeal
Hey, @austere meteor
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
??
Please admin I need help
Please read my ticket on us 5x no BP Please. There is cross teasers. They ruined our raid by defending together and then shared loot.
Teamers
I assure you they are working diligently to get to all tickets.
Thank you
How do I make a ticket for support
!ticket
Hey, @dusk gale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @dusk gale
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Im afraid you have to be in-game.
Damn
hello, i applied for a unban appeal and was dinied when ive never played with a hacker before. i legit dont even have 100 hours in this game and just got a pc a few months ago? what is going on, this is so unprofessional, you guys are ruining the whole rust expeince for me . there is no proof , no arguement. just hoped on and poof im banned. like what ??? if your severs werent popping i wouldnt care, but they are and im missing out on alot of experince because of a false ban.
@weary nimbus, https://rustoria.co/getmyid
76561199089092379
hey admin
he killed me with eoka 10 meters have super speed or smthinghe can fly have aimbot esp and he can also fly
!ticket in game to report a player
Hey, @idle solar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
hey, just letting you know. you have a blatant cheater running around on 5x no bps.
Please report via /ticket In-game
i did. just wanted to say it so you guys can catch him before he ruins the server. not mad
Our admins are working diligently to get to all tickets. 
thank you!
you guys have a blantant cheater rn hes aimbotting and flying please do something
please report via /ticket in-game
Yes sir I assure our admins are working very hard to get them all done.
so your responding to other tickets but not about a blatant cheater that is flying and eoka spraying excuse me>
his discord is literally a cheating discord in your chat lol
As I said our admins are working diligently to get to every ticket. We answer tickets in the order they were recieved.
fix ur server bro
rustoria 2x vanilla us just crashed
What seems to be the issue?
rustoria 2x vanilla jsut crashed'
its down
Please give the 2x time for a restart
ight
ghosty wheres ur base at
no where
na
still a hacker that eoka you from 200 meters flying around the map on 5x
hows that hacking
read above
@upper escarp why did it crash? ddos?
It is unlikely a ddos. Usually crashes are due to Unity not responding (which is a facepunch issue)
The Server will rollback to the latest save.
my b
when was that?
nah bro its yall fault
the latest save?
@polar anchor Our admins are working very hard they will be with you shortly.
tony bro get yall shit in tact i gotta finish my 5x5 shell with 9 externals
wipe gaps in the wipe gaps
@tiny nebula final warning take it to general
does it say what time the last save was or nah just wondering
It will say in #wipe-feed
Cheater blatantly flying the past 3 hours. A group recycling and cross teaming and no one is helping. Oh well.
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Yeah I did that 3 hours ago
@near halo Hi sir our admins are working very hard to get all the tickets done.
I was told that already but the hacker already wiped and made 3 clans leave as well as us and the cross teamers won. Doesn't mater now.
after the server rolled back my mini says occupied when i try to get in it
@near halo I understand sir the admins are doing them in the order they received them.
@rich rock give it a few minutes and see if that fixes it.
@shell pawn do i need to reconnect or something?
@rich rock Yes sir I would try to disconnect and reconnect and see if that helps.
@shell pawn if it doesnt fix will i get 750 scrap to buy another
@rich rock No sir if that does not fix it our admins do not get involved with the game.
oh okay
bro this server roll back
it made me loose a lot of rockets and half a box of rockets on the 2x main
is there going to be a another roll back that will fix this or not
i meant half box of gp lol
@pliant wigeon Server crashed without warning and that is out of our control. Sadly admins do not get interfere with game play.
If you where making rockets you would still have the raw rss if it rolled back you just lost crafting time. Nothing we can do about that I’m afraid
Its ok thankyou guys for you time. Exactly why im vip on this server :) good admins
me and my trio just got banned on your US no bps 5x for exceeding team limit. We got given a base by people getting off the server then got banned when we started transferring loot. The people who gave us the base got off and we never teamed with them, is it against the rules to get given a base or are we just gonna be perma banned forever for that?
if thats not against the rules do i appeal? or if it is i just can never play because of that?
Its not allowed to give away bases as stated in the /rules
damn did not know. able to appeal or is that it?
Mondays just crashed
!appeal in this case but if this is your first time it will be a ban for the duration of the wipe I’m afraid
Hey, @hexed nimbus
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Aware of Mondays
👆
ty
ok ty mike have a good one
You 2 buddy. 
I assume we're rolling back on monday
most likely
so why am i being banned for something that wasnt even close to being made clear while only 30 minutes into playing on a server?
and for something that isnt in anyway at my fault
US Mondays is booting
connect mon.rustoria.us:28015
Why are your servers so bad to the point where i get autobanned for getting a free base 30 minutes into the game not recieveing any notice that theres a rule against that
its a complete injustice and your little wait till the next wipe wont do
It is your job to know the rules of the server, it literally pops up and makes you agree when you join. Please make an appeal.
Hey, @inland holly
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
im sick and tired of being knocked around by admins and getting banned for bs that isnt even cheating. you admins just get ego boosts off of it because you think your all powerful when you just some slobbering Neanderthal to lazy to get a real job so you rust admin. and your customer service was terrible even though im being rude. so condescending to say 'IT LITTERALLY" you litterally need to fix your servers before they become dryer than your personal life
read that up there
go on mommas boy and read it terrible customer service terrible servers
No offense but netsploit it right, you click “agree” to the big ass rules and agreements box, therefore you know that what you did was wrong. Make an appeal so we can look into the situation :)
nobody reads those
i reiceved a free base thats a common thing in rust how was i supposed to know it was illegal
They are the rules, don’t get mad when you break them and receive a punishment then
It’s in the rules
/rules
and im in ur mom
lmao nice
u really think you guys are cool
Permanent bans normally don't result from a mistake of this nature. You will need to appeal if you do not like how our rules are setup feel free to leave #feedback-suggestions 🙂
No just doing our job really. Have a good day mate
take this L
you getting reported for terrible customer service
lose your sitting on ur ass job
Feel free to 🙂
Anything else I can help you with?
?
I think he’s been helped for now 😄
not talking in a support channel, dm me if you got something to say
Dont care stay tilted
@glad prawn
If you do not need help please move to DMs or #general
^^^^
cherish that L
I will not say it again. Move to DMs or #general
when is bp wipe for us long
When forcewipe drops
First Thursday of the month
ok
HES STILL AT IT
Move on you just had 10minutes how can you not learn?
Oh well there is the next set
help me there a cheater
Hey, @wooden crater
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
how long untill yu guys see me appeal its been like 2 weeks
!steamid
Hey, @rose heath
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
!appeal
Hey, @valid zealot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey, @left ravine
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force
VPN ban了 申诉了一直 5-10 分钟
!appealcn
您好, @agile mortar
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/
如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
!appeal
Hey, @verbal gust
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
76561198963139820 vpn ban plz help me
Hello admin, my teammate is banned by VPN and submitted an application on the website at the same time, please check it for me 76561198342805357 is steam id.
No worries at all. One of the admins will check the appeal as soon as they are able to.
Hello admin, my teammate is banned by VPN and submitted an application on the website at the same time, please check it for me www532804357 is steam id.
!apeel
!appeal
Hey, @marsh solar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
hello so i am benned on rustoria servers for hackkking but i never hackked in my life can u help me get unbanned?
!appeal
Hey, @severe geyser
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hello admin, my teammate is banned by VPN and submitted an application on the website at the same time, please check it for me 76561199170374672 is steam id.
Please do not spam,submit an appeal is the best way for you guys
!appeal
Hey, @timid pelican
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/auth
Hey, @timid pelican
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
whitelist support
There's no whitelist
No whitelist hello?What can I help you
fine,i make wrong

why i apply a support but no one check it
Why you not able to submit an appeal
i
!appeal
Hey, @valid zealot
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Well,please be a little patient
I have already appealed and can be dealt with as soon as possible
Sorry for late but please be patient
How long has it been submitted
@rugged mason Submitted for an hour
There is a suggestion:turn off your vpn and reconnect
OK, thanks
No problem,but i cant ensure it will working
Just submitted
@zealous kettle 76561198396622373
Please do not tagging staff
How long will it take to review
1-3 days
he told me to give my id
alright,you may dm him
please help; i put in an appeal almost a whole week ago please help i haven't gotten unbanned/response
<@&274971100184576010>
Have you checked the website?
ello
<@&274971100184576010> https://steamcommunity.com/profiles/76561198123207416/edit/info pls give me a whitelist i have been baned beacuse of my vpn
There is no whitelist please do not tagging staff
If you got banned please submit an appeal
im sorry about say that i just wanna play on this servers.but my vpn limit me to do that
I know and i fully understand you,please submit an appeal at here https://bans.rustoria.co/ then be a little patient
thanks
I have submitted my appeal. Where can I check the progress
If you linked your steam on discord,you will recieve a message from a bot,or you need to check the website
where to link
!link
Hey, @inland mango
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Guys, who can help, we had a cheater in the topic, but we didn't know and we were banned what to do, can you unban?
!appeal
Hey, @rustic spade
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> I just released ban because my accelerator node was ban again
I just released ban because my accelerator node was ban again
!appeal
Hey, @inland mango
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Please do not tagging staff
是因为我的加速器吗?
你必须在解除禁令后更换节点,请按照申诉网址申诉,不要@管理员,谢谢
已经解开你的VPN ban,请在5-10分钟之后再尝试
is there a ticket spot to report someone
!ticket
Hey, @valid axle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
can anyone pls help me
i dont know what to do i tried to do it for like 10 days and i havent got a answer yet
Have you checked the website again?
Please send your steam64id
76561198976634698 this is my id
Should be good to connect in 5-15 minutes
You can always appeal at https://bans.rustoria.co as we try to get through them quite quickly
Something on our end, should be sorted
ok thx for the help
when there will be a new wipe
!force
Hey, @shell bane
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 3PM EST / 7PM UK / 8PM CET.
<t:1641495600:F> (your local time) is the time of the next force wipe and it will happen <t:1641495600:R>.
@wispy loomWhy have my injunctions been denied so many times?
Seven days have passed since the latest submission of tickets and no one has processed them
!steamid
Hey, @sullen spear
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@wispy loomhttps://steamcommunity.com/profiles/76561198971151888/
I've sent a reminder to the responsible admin
May I know the administrator responsible for my ban?
Your ban will remain
why?
5x server crash?
@wispy loomI have never cheated and if you tell me it is a Chinese administrator handling my ban I will understand why my ban will continue LOL
Daily server restart
You know why you are banned
LOL thanks 🙂
If I had known why I was banned, would I have come here to complain?
To try getting unbanned
Why don't you ask your own teammate as he already made a confession to one of our admins.
@lilac novaYou should know better than I do
nice ovo.mumu
Could you please move out of support now you have had the answer you were seeking. There is no more support we can give you at this point I am sorry.
my whole team got banned over night and we are now unbanned was it a mistake or something ?
im just trying to understand
whats the message you are getting ??
we got unbanned but my wole team was banned for playing with hacker and i was banned for hacking
That means you were cheating and your team got banned for playing with you
What do you need me to clarify?
If you feel as if this was a mistake please make an appeal at https://bans.Rustoria.co
bruh
i got banned while i was sleeping some other people on the server took screenshot in chat but when i got on i was unbanned and so was my whole team
yo iy said i was banned for a wipe and its just wiped and im still banned
got banned yesterday because i teamed with a person who was hacking, but had no idea they were doing it. they arent one of my steam friends or anything. i dont even know the guy, just met him in game.
Just submit an appeal on our website https://bans.Rustoria.co
What does it say when you try and load in
I’m not understanding the issue
it just says banned because i was teamed with hacker
banned until it expires
Dm me a screenshot
suitingape
What’s up
@wispy loom this guys team ban was meant to expire but it’s bugged now and it’s not giving them a time anymore when they try to load in, can you fix this please?
They’re getting their steam IDS now
If it doesn't show expire time anymore it means that it's perm
I can take a look
Much appreciated
You are no longer banned, expired some time ago already
Might take a bit to sync
i need help
Is that what this error message means Cael?
Same for you
i was playing in 10x then a mensage saying that sv will restart for map wipe and the i got full wiped
@wispy loom https://steamcommunity.com/profiles/76561198208304516/ can i understand why i got banned last night
Not the channel wraith
10x wipe at 4 uk
He is no longer banned caelifera
my mates
Caelifera said that it’s just the system trying to catch up, give it a half hour
im loading in
like me and my team can connect im just trying to understand why we got banned and instantly unbanned
Have a good wipe box box
I'll DM you
thank u so much u two is u playing xD
you not understanding they said it was a map wipe the make a full wipe i lost lr 57 stachels 6 c4 27 rockets plus
i lost all and then some players till have is loot and they bases
It’s a 10x people build big bases instantly
A map wipe means wipe without wiping BPs, you don't keep any items
man the server open we instant join
They have better pc
you saying that in less then 2 mins a guy join build base and get boom??
Very possible yes
Idk yes if he did
better pc i have a 3060 and i9
is the next upcoming wipe a froce ? cuz some official hosters didnt force wipe
Force is Thursday 7pm uk
!force
Hey, @lyric narwhal
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 3PM EST / 7PM UK / 8PM CET.
<t:1641495600:F> (your local time) is the time of the next force wipe and it will happen <t:1641495600:R>.
when does the 10x wipe today for EST
does rustoria tell me in discord pm's when my kits expire? cuz i dont have my kit elite anymore but rustoria didn't pm me on discord
how do i verified
Or check bank when purchase was @hollow island
Im a little dissapointed with a ticket response i got about an FPS issue that affected the ENTIRE server last night (i know it affected the server (US 3x, NOBP), because the chat log blew up about it)
Hello there, FacePunch has a limit where you can only set off a certain amount of fireworks at a time to prevent lag. It should not be possible to set off more than a couple at a time and have them all shoot at the same time.
2 days ago i submitted a unban request on the 3x EU no BPs server and have still not had a reply or response
Our standard response time is 1-3 days. It should be answered shortly.
ok
i sent an unlink request for my disc on your website please approve it
DM me.
your admin told me my ban is gonna removed but Im still banned ?
@dark radish bro Im still banned
@timber bridgeI got banned because of my ethernet my ips always changing and fear said they gonna remove ban
got banned of server where do i appeal
!appeal
Hey, @lavish portal
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
@balmy cypress
Please do not tagging staff
well
well what
You can wait for Luke
i submitted on website
He will contact with you when he has available
anychance ffs
Hello,please dm me
No
You'll have to stay banned until we can speak in voice, let me know if you are free later in the day.
Np
Hi! I playing server: rustoria.co EU main, and server banned me, Hacking, but i not Hucking)))
!appeal
Hey, @past turtle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
why do i have to join voice channel to get unbanned is there not another solution
I'd like to chat in voice about what you were saying in chat
Voice chat is the only way, not going to allow you to say the things you were saying in text chat without telling me why you think it was appropriate in voice chat.
bro i have been ban in a long time and the first time i joined this server i was banned for selling cheats!? and i haved made a appeal for unban but it got denied!
Appeal decisions are final
It's an 18 + game if you can't take a few sleggings you shouldn't be playing the game it's that simple
it being an 18+ game does not mean that the use of slurs (homophobic/racist or otherwise), sexually suggestive language (especially towards children) or excessive toxicity is allowed
Children shouldn't be playing the game hence why it's an 18+ ya header
interesting reaction
Bans.rustoria.co writes to me that it looks like I'm not banned, wait 5-10 minutes and try again)))
I go in and get banned again 😁
What is it? 😄
could i appeal again?
Please wait 5-10 minutes and if it still shows that you are not banned submit a mute appeal and mention its regarding a ban.
No
Fking ape
you focused on one half of my 3 points
please dont disrespect staffmembers that are here to help you
why
Is playing with a ban evader bad?
The norm is one appeal, if its denied thats usually the end of it
is it bannable
depends on if you want an association ban
Could it be because I'm playing through the cloud? GFN.com
yes
Damn saying fking ape is disrespectful these days so I basically just been disrespectful to the human race sense we come from apes apparently
It is disrespectful, acting ignorant doesnt change your intent lol
if you do not need support use #general
Nah I'm good
fun at parties arent ya
I'm giving my support of being a part of gen z
We try and see if it works
it did
Thanks for the help! 🙂
mike
yes
say what the fuck i want aint listening tio som lil milenial snowflakes
can we get an admin on rustoria 2x us
whats up
we got ourselves a hacker named Asian Destroyer
cry about it
10x eu down?
ye what happened
LOL @lavish portal ur dumb ur getting banned thanks LOL
!report
Hey, @elfin sedge
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
my guy u think i care lmao u soft twat
pure bender
10x eu down?
please take this to #general not here in support TY
ok
Are you able to play rustoria servers with a CSGO vac ban?
@hexed nimbus is 10x eu down???????
give it 15 min all our servers have auto restart if the crash
U can?
3x us everytime server restarts helis despawn if there on your base or ina garage
where do i create tickets
if the are found heli's the indeed do sometimes
admins
FIX EU 10 YOU DAFTIES
no why
HOW CAN I GET AHOLD OF AND ADMIN?
oh i was just asking
ticket to report a cheater?
where do i got to ban a cheater?
if you want to report a cheater type /ticket in game
thanks
is there a way to like attach video files to a ticket
!report
Hey, @mental leaf
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
or something like that
ik but I cant attach a video
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
!appeal
Hey, @willow bluff
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Why am I only banned on 10x
What were you banned for?
spamming chat
why did i get banned
bcuz people have turned into soft cunts
If you do not need assistance then please head to #general
What does the reason say?
"play elswhere"
!appeal
Hey, @ruby peak
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
when does the NA 10x wipe?
Can we get a hacker removed that's shooting us through armored walls inside our base?
Tickets are going unanswered
Can you tell me your ticket ID and what server you are on?
US Main
We are always working hard to get through all the tickets that come in, but be assured every ticket gets a response
Hi Is it possible to vote for the next map on the Rustoria EU HOME server?
@mellow tundra
Please do not tag staff unnecessarily. This chat is monitored regularly for questions. The only two maps that we vote for at the current time is US Long and EU Long. If you would like to suggest a change please head to #feedback-suggestions
if you mean main, no.
As of now, we only do voting for long maps
@balmy cypress all us irish are the same hard fking bastards unlike you english cunts
I believe we you have already been spoken with if there's nothing else you need go ahead and move along to #general
nah im good kid
Great to hear.
aye
Enjoy playing elsewhere then my friend!
dont care
whats happened to the us 10x
Should be back up shortly, it's wiping
how old
Apologies for the delay
can i get kit god for free cos the delay?
seems fair to me
see
10x US is booting now
connect 10x.rustoria.us:28015
i lost my codeds to base
[22:16]
my entire team cant access base codes
rip but we cant help you with it if its on a modded you can do /remove but my best guess is that you got raided
homer
Need help for a cheater on 10x no bp - made a ticket already 🙂
Then have to wait for it to be seen unfortunately
For what?
not raided i got tc access and all my loot is here when i tp home
my friend who made the base has logged
would that be the issue?
Whoever placed the doors is still on your team yes?
yh but logged
thanks for helping out
Sorry there wasn’t a concrete answer
no problem
how do i appeal a ban
!appeal
Hey, @storm merlin
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
when long maps will be avaliable ?
Usually a day before wipe.
i know void is banned from discord but can we get a reason why or what rule he broke?
We have been through this already.
There is nothing else to discuss
so today right?
Hey, @near halo
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 3PM EST / 7PM UK / 8PM CET.
<t:1641495600:F> (your local time) is the time of the next force wipe and it will happen <t:1641495600:R>.
@balmy cypress why are you banning my teammate when hes just spammin in chat
Unsure which teammate you mean, what is their name?
ak-47
Spamming homophobia is what they were doing. I gave them a chance to come and discuss and they decided they wanted to remain banned
can i see the logs?
I’m not going to show you the logs. I’d have no reason to misinform you of what they said as the whole server would’ve seen it. Your friend would probably tell you what they said if you asked them
banning them on the first time offense when ive see worse in chat?
ive seen people say racist things and no one is banning them
I told them we could chat in voice and we likely could have come to a resolve, the reason your friend is banned still is because they couldn’t come and chat with me and instead decided to become hostile
what is there to resolve in voice chat? i understand hes being toxic in chat but to get a ban on the first offense???
i understand a warning and mute cuz ive seen other peopel get muted for much worse
If your friend is willing to spam homophobia, I think a chat in voice about why that’s not acceptable is the very least they can expect to do if they’d like to be unbanned
can i talk to you voice?
Still willing to chat in voice with them but I don’t want to speak with anyone other than the banned player in relation to their unban
The point of the ban is because they have to face this situation they put themselves in, if I were to speak with you it would defeat the purpose of me banning them
he said he wants to join chat
He can join the channel I sent him earlier today and we can chat shortly
you could always perma mute someone in chat. banning them when ive seen worse makes no sense
honestly luke grow a pair and just unban him and tell some members to spot being snow flakes
We don’t allow homophobia or racism, I suggest you play elsewhere if you’d like to break the chat rules.
its his first offence just let it slide with a warming and chat ban
let any good admin would
l
That was the plan before they became hostile
now he agrees with it tho so do it
Not sure why you guys need to speak for your friend, I'll wait for them to join voice.
he cant type in discord
He can join the voice channel I asked him to earlier
listen luke just becuse he has autism and dosnt understand most of that stuff and wasnt raised the best the least you can do is explain it to him via msg and mute him in the chat
5 minutes just speaking with someone
come on mate you wanted to talk
Please just be patient he will be with you shortly.
!ticket
Hey, @plucky vault
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
yo @spare widget can u dm me
where zen been at
hey
Not too sure, I am sure he has been busy. 🙂
i created a ticket ingame
It will be looked at as soon as possible.
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im retarded
When will map vote come out
usually 1-3 days before wipe.
Hmmm helps a lot definitely when its 2 days from wipe thanks a lot!
why is my ban ticket not getting looked at
Standart response time is 1-3 days, it can take more or less based on the situation.
And the banning admins availability
if i dontate on one sever does it go to all of the other ones
If you are asking about the kits it will only be on the server you choose, too see more details please visit https://donate.rustoria.co
ok thank you
No problem.
Please do not tag staff members, an admin will take a look in your ticket asap, thanks for the patience
im way too slow lol
mb
Hahaha im kinda slow myself
ahahahah i messed up almost every word haha
its ok just dont do it in the future please
lol its hard typing from the phone
im faster on my phone then i am on pc ahahah
how long with it take if yall dont mind me asking
cant say
admins are always busy with stuff they will get too you asap
do I have to stay in the server for them to respond?
No you do not.
Our admins work to get all the tickets done as soon as they can, they investigate as they come in and won't reply until the investigation is complete.
I have video proof if they need
add it too the ticket
streamable or youtube link
If you could upload it to steamable or Youtube create a new ticket and refer to the original ticket as well. 🙂
aight
hey luke
My accout got hacked (steam) and someone had hacked on it while I was not able to be on it, I sent a request two days ago when do you think I will get a response.
have you go proof of this ?
If you have an appeal already made, it takes 1-3 days but can be longer or shorter as it varies case by case and how busy the administration team is.
that ticket i just opened about FPS and fireworks... that 'dont cause FPS issues' check the chat on the US 3x, lots of people are saying otherwise
If they have replied to you they have looked into it and decided it wasn't enough for them to take action on.
If you reported it and they replied saying that I wouldn't cause FPS issues that means it isn't enough for them to act on. The lag you are experiencing is Client side.
ok. understood
Can i talk to luke
can someone look at tickets in the 3x like holy
The admins are investigating tickets as they come in.
these admins are so clueless
Thank you for your patience.
its been 30 min
It can take sometime for the admins to get to tickets based on different factors such as what they need to look into and how many tickets they are working on.
ok take your time
pls go on rustoria 2x and fking pls b an this scripter
ttrippled 5 of us in 10 sec
They investigate tickets as they come in and cannot just skip everyone else ticket to attend to your needs. I assure you they will get to it as soon as possible.
lol there is a 6 man door camping with this other 3 man when we are only a 3 man living in a 2x4
on the 3x
k
I assure you they are working diligently to get to all tickets.
k well im reporting him so you guys will get the report
Yes please report using /ticket
/ticket
Hey, @gleaming ruin
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
cant i just f7 report him
Our ticket system sends tickets straight to our admins.
F7 reports go to FacePuch, so it is always a good idea to F7 them as well as making a ticket.
k i did - im making like 10 tickets
no need to send multiple, 1 is more than enough.
k
this guy just pisssed me off - cause he thinks cheating is a good way to get better at this game and ruins everyones rust wipe
Spamming f7 isnt really going to do much as well. Facepunch only sees them as duplicates, so one F7 is only "counted"
if that makes sense?
Got banned for exceeding team limit?? where do i put ina ticket
Hey, @frank meadow
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Swap what serveR?
5x trios
was snowballing for fun before force
Have a couple clips, clearly not over limit
W mods
Hi, my account has never joined rustoria 10x, it says I am banned for Hacking, can admin give some help please!!!
I hope that you are looking into the person I told you about
how do i submit a player report
and there was another person but I couldnt remember his name but he was also flying and calling me the hard r on rustoria us mondays
/ticket
Hey, @zealous furnace
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
We have a chat mod abusing their roles <@&274980199668645888>
Please do not tag staff roles
What is the chat mod doing?
dont tag staff
dm me if you would like
<@&274971100184576010>
Please DM me
Please do not tag staff roles as 2 other people have said
dm me
/ticket
Hey, @unborn lynx
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
anything we can do about someone firing swastica fireworks
is camping in a barrel bannable?
like inside a barrel
ohlson get yo soft self off this game
ok bigot
oooooooo scary
the way you dont understand what a bigot is
No arguing in the support channel. take it to DM's if you want to argue.
ur insults dont scare me
lmao
thats why i said that
Final warning.
I had an actual question though about the barrels
There is no rule against that.
so i can let it respawn on me?
please help; i put in an appeal almost a whole week ago please help i haven't gotten unbanned/response
<@&274971100184576010>
"no fighting in support channel"
doesnt answer support tickets
no they cannot do anything about that if ur wondering
i've already seen hundreds of them
No there is not.
figures as much
netsploit my fav mod
It should be answered soon if it hasn't been already be sure to check https://bans.rustoria.co again.
netsloit a real one out here
Looking into 2x EU
YOUR APPEAL IS CURRENTLY UNDER REVIEW. PLEASE ALLOW UP TO 1-3 BUSINESS DAYS FOR IT TO BE PROCESSED. WE THANK YOU FOR YOUR PATIENCE. this is what i see
its been like 6+ days though :/
We had the holidays so it has been a bit behind than our normal.
Okay, i understand please just hurry i just got the game and i wanna play with my brother on rustoria server
what is your steam ID? I can quickly check
Is it really serious that u get banned for 10 months for saying pakistan?
probably not lmfao
is the 2x eu vanilla sever down atm
76561198005965764
how tf do u expect to tell the staff team to hurry up on a ticket
It says 10m ban, and i thought it would be 10 minutes XD
@sullen brook it’s down for me
I forgot it was a holiday bro, relax lol
Why is it down? Or how long til back?
2x Vanilla EU is booting
connect 2xmon.rustoria.eu:28015
@regal moat @sullen brook ^
Got some racist fireworks going off on rustoria 3x
@west osprey i sent it, please let me know, and thank you very much for the response
I lost a custom and a oil crate any admins on rustoria eu 2x?
Unfortunately. there is nothing that we can do about the fireworks at this time.
We do not refund lost or stolen items.
1-3 BUSINESS DAYS - you made your appeal on the 31st.
??????? ur server crashed
tf am i supposed to do
I understand that and it is unfortunate but we do not refund items lost on a crash.
Oh; does that mean it would be like monday-friday? I'm just being impatient lol
Gg you just lost 10 players on ur server, gl in the future
Sorry to hear that, good luck to you as well.
netsploit what are ur rules on camping train tunnels
We do not have rules against any type of camping.
That would be a ban, as that is game exploiting. Crosshairs are allowed.
We do not currently have any rules against crosshairs as long as it does not effect how you aim.
I do have proof, I have the messages with steam and messages a friend had with the hacker.
i put in a unban request how long will it take for someone to look at it
1-3 Business days.
ok thanks
No problem.
how do i make a ticket
Please use /ticket add in-game.
did yall get to the people I reported
I gave the steam id of the first guy so if he isn't clapped then thats crazy
The admins investigate as quickly as they can.
how ban appeal
/appeal
Hey, @summer stump
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thanks
myb forgot too reply
HACKER CAMPING OUR BASE
Hey, @violet bison
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
whats servers rules
For which server?
10x
While you are in-game please type /rules
im banned
What do you need the rule about?
i have a game banned alt
180 days before you can join if it's only 1 game ban.
ok
That is community wide as well, for all of our servers.
Have you submitted an appeal with them?
they dont see my appeals
they wont care about it
I have heard of several people getting an un-ban, it is rare however.
this may sound like an excuse but i had a rogue file open. it was not rust cheats
so i dont think they will look at it
we literally cannot do a thing about it
so that's your only shot
i know
It is possible still, as aden said.. it's worth the shot if you really weren't cheating.
ive been trying for months lol. wish me luck. have a great night
Luck to you, have a good night. Hope it gets resolved for you shortly.
What happens if they don't respond in three days?
It has been two days but one business day.