support

[gaunt carbon]

i have never even, played or logged into the server

[bleak ferry]

Mods DM me the file for the vanilla 2x please i cant download the level

[prime zenith]

only reason hes been on my ip is he played at my house

[hexed nimbus]

what dus it say ?

failed to download ?

[bleak ferry]

failed to recieve data

[hexed nimbus]

did you try reconnect ??

[bleak ferry]

si

[hexed nimbus]

eu or us ?

ill see what i can do for you

[bleak ferry]

US

[prime zenith]

@raven mist yo unban me

I AM NOT TAZX

[gaunt carbon]

Anyone know what i should do ?

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[hexed nimbus]

loading in rn give me a min

[gaunt carbon]

Thank you !

[strong scarab]

If my brother got banned can me and my other brother still play even with him having a gameban

[tough bane]

That's something the admins need to decide on. Sorry

They probably will respond here pretty soon.

[strong scarab]

Okay thank me and my brother are twins and our PCs arrive today or tomorrow so I want to make sure we can play rust and this is the server we want to play

[candid citrus]

how do i update a ticket? when i do /ticket it creates a new one.

[hexed nimbus]

create new and refer to previous ticket number

[gaunt carbon]

oke i made a appeal but how can i know get update ?

[hexed nimbus]

bot will dm you once a desicion is made

otherwise you can always go back to the bans page and check status

[gaunt carbon]

alright thanks bud

[humble sparrow]

hey how do i make a ban appeal??

For some reason im only banned on this server can someone help me???

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[lone bridge]

<@&274971100184576010> Can you ban the guy spamming a million fireworks on the 3x no bps eu

[gaunt carbon]

Same here

[wispy dirge]

Do not tag staff as stated in #rules
Feel free to create a /ticket on the server, please be sure to include any evidence that you have.

[lone bridge]

MF

[sudden wigeon]

i need support

[hexed nimbus]

hi how can i help you

[viral raft]

can i get unbanned on rustoria i was banned for false hacking

[hexed nimbus]

!appeal

[marble mantle]

Hey, @viral raft

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[strong scarab]

<@&274971100184576010> If my brother got banned can me and my other brother still play even with him having a gameban

[hexed nimbus]

please do not tag staffmembers TY #rules

[mellow tundra]

@strong scarab See https://rustoria.co/vanilla/rules for our policy on gamebans

[silk niche]

yo can some adim pls help me cheater and i have a clip

[rotund salmon]

!ticket

[marble mantle]

Hey, @silk niche

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[strong scarab]

Even if it wasn’t mine?

[silk niche]

/ticket

[marble mantle]

Hey, @silk niche

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[static solstice]

!appeal

[marble mantle]

Hey, @static solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[chilly anchor]

IS THE lag going to be fixed ?

[sharp depot]

where can i make a ticket

[quasi crest]

!ticket

[marble mantle]

Hey, @sharp depot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sharp depot]

!ticket

[marble mantle]

Hey, @sharp depot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upper escarp]

!appeal @shut stone

[marble mantle]

Hey, @shut stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

@shut stone how can we help you today

[upper escarp]

Helped him in dms

[livid tapir]

Ez

[mortal furnace]

how do i cancel my elite subscription

[hexed nimbus]

!cancel

[marble mantle]

Hey, @mortal furnace

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

Can someone help me unlink my discord?

[quasi crest]

Please dm me your steamID

[zinc needle]

can an admin pleae contact me

[hexed nimbus]

Feel free to dm me

[near halo]

Can i get an unban please? I do not enjoy any other servers

[hexed nimbus]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

But i already did onee 🙄

[gaunt carbon]

yea me too

[near halo]

I gotta wait 3 things for something i didnt do and neither did my friends did

3 days*

[hexed nimbus]

Correct

[near halo]

🙄🙄🙄

It was my second day on rust

And this is what i get welcomed with

[hexed nimbus]

Sorry to hear that but that’s just how it works I’m afraid. And it CAN take up to 3 days

[near halo]

But i dont understand , atleast tell me who is suspect of cheating

[gaunt carbon]

dude

just wait

[hexed nimbus]

We do not share any info about bans im afraid

[near halo]

Bruh

[hexed nimbus]

Are both of your bans for playing with a hacker ?

[near halo]

Which both? I only got one on my only acc

I dont have any more accs this is the only ban i got

[gaunt carbon]

i dont know why i am banned me and my friends all join server and i get banned i did not even see a screen of the map or anything

[near halo]

That is messed up

[hexed nimbus]

What dus it say if you reconnect

[gaunt carbon]

Same thing

[hexed nimbus]

It should say the ban reason there

[gaunt carbon]

1400 hours in rust first time joining your server i have no bans or vac bans

it just says disconnected: banned

[near halo]

I had 2 teammates one called trustic and one called steve , steve hasnt played since 2017 my man and trustic has 1270 hours in the game

Me and steve are noobs we both got like 16 hours in the game

[hexed nimbus]

What was your ban reason cupru

[gaunt carbon]

my friends one has 7k hours and 1 11k hours xD

[near halo]

Mine was : disconnected . Banned : playing with cheater or something like this

But i asked both my friends and they aint banned

[hexed nimbus]

Playing with cheater if it’s the first time is a 7 day temp ban but still need to make a appeal

[near halo]

I did make an appeal but , i need to know who is the cheater so i dont play again with him i dont want another ban

And yes it was the first time

[hexed nimbus]

Sorry we do not share that info I’m afraid

[near halo]

I Got that

[hexed nimbus]

If you wanne know ask the persons you where playing with to screenshot the message the got as the person cheating would have “ banned for hacking” message. And the rest “ playing with hacker”

[near halo]

Well they didnt get banned , neither of the 2 didnt get banned . Only i did

[raven mist]

Whats your steamid? Lemme take a quick look

[hexed nimbus]

👆

[near halo]

Lemme see

[raven mist]

!steamid @near halo

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199227163543

[gaunt carbon]

@raven mist any chance you can look at my ban appeal because i still have no idea why i'm banned legit just installed the game after 2 months taking a break and i never even played on Rustoria

[upper escarp]

!link @rich trench

[marble mantle]

Hey, @rich trench

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[gaunt carbon]

oh woops sorry no tagging

[near halo]

76561199205682622

[rich trench]

THanks.

[near halo]

iam trying to remove to tringle fundations and i cant pls help rustoria 3x no bps

[hexed nimbus]

./remove

[subtle wren]

I was banned for a chat violation and its been 1hr but still wont let me join back

[gaunt carbon]

atleast you know why your banned 😄

[hexed nimbus]

Please allow 15/20 min for data update between game and master server and you should be good to go

[subtle wren]

okay thanks Master Mike!!!

[faint laurel]

<@&274971100184576010> me and my friends are banned for ever apperintly because someone that we were playing with was hacking but we didn’t know. We kicked him off already can u please unban us

[hexed nimbus]

Please do not tag staffmembers #rules

[hexed nimbus]

!appeal

[marble mantle]

Hey, @faint laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[faint laurel]

Oh ok

Sorry

[fallow eagle]

<@&274971100184576010> hey, why am I banned for exceeding a group limit of three when I was not even playing when the ban occurred? My in game name is hugh Janus, and my steam name is noobiz. Why should I be punished because of my teammates actions when I was never active???

[gaunt carbon]

!appeal

[marble mantle]

Hey, @gaunt carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fallow eagle]

!appeal

[marble mantle]

Hey, @fallow eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

Every player involved needs to make there own appeals. But I can tell you that playing with a hacker is a default 7 day ban

[radiant carbon]

!wipe

[marble mantle]

Hey, @radiant carbon

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force

[ebon tangle]

hey can I appeal for an unban

[hexed nimbus]

Cause it involves ever person in the team

[quasi crest]

!appeal

[marble mantle]

Hey, @ebon tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

And please do not tag staff members

[fallow eagle]

@hexed nimbus that seems a little unfair

Sorry

[hexed nimbus]

It’s not. Person to blame is the teammate that caused it I’m afraid not us

[fallow eagle]

Group punishment is unfair.

[hexed nimbus]

And breaking team limit rules is ??

[fallow eagle]

I haven’t played for 2 days, and try to jump into the wipe. I have no control over what they do while I’m away. Imagine trying to login and your banned

[hexed nimbus]

If it’s the first time. It’s duration of the wipe. After that you can play again. Still make a appeal tho

[fallow eagle]

Understood. Appreciate you taking the time. I’ll remember this next time I group with anybody.

[hexed nimbus]

[fallow eagle]

Wait, server wiped today, and I’m banned for 1 day and 10 hrs??

Assuming it’s a 48hr ban

[raven mist]

Whats your steamid? Lemme take a quick look

[tawny anvil]

the 10x wiped 10 minutes ago and isnt up yet

[raven mist]

Normally its a wipe ban ( exceeding group limit)

[raven mist]

Give it some time, will get up asap

[fallow eagle]

How can I quickly check my steam I’d?

[tawny anvil]

.> okay

[raven mist]

!steamid

[marble mantle]

Hey, @fallow eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallow eagle]

!steamid

[marble mantle]

Hey, @fallow eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

Click the link

[fallow eagle]

Wakenbacon3

[hexed nimbus]

64id

[tawny anvil]

its up finally so

[raven mist]

You should've beeen unbanned 18 mins ago as far as i can see

[hexed nimbus]

https://tenor.com/view/sticker-karen8-have-fun-gif-22036643

[hexed nimbus]

Must be data sync then

[fallow eagle]

76561198336484605

[raven mist]

Yeah unbanned 18-20 mins ago

[raven mist]

Do u get that right now?

[fallow eagle]

Not anymore, thank you so much!

[raven mist]

Awesome!

[near halo]

Shenzyyy can u tell me if the 10x no bp eu server wipe?

[hexed nimbus]

[shy snow]

where can i report a cheater, already sent a ticket 5x US duo/trio

[hexed nimbus]

#oldserverinfo

[hexed nimbus]

Then you allready did. You can always do F7 report to eac aswell

[shy snow]

okay, thanks

[barren locust]

How do I get in contact with a mod

These cheaters are ruining me

[unborn zealot]

Is it allowed to use crosshair on rustoria servers?

as in HUD overlay or monitor crosshair

[static solstice]

i need to get in contact with mod

[gaunt carbon]

@raven mist any chance you can also look at my ban appeal ? cant play with friends now for idk why ban

[vivid spindle]

can anyone look into my ban appeal because i got banned before i was even able to move

[gaunt carbon]

@vivid spindle i didn't even see a map or world and im banned

[vivid spindle]

same

[hexed nimbus]

!report

[marble mantle]

Hey, @barren locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hexed nimbus]

Yes

[barren locust]

How long will it take

[hexed nimbus]

We have 23 servers and get loads of tickets daily admins handle them as fast as humanly possible. Please be patient

[hexed nimbus]

Standard responce time between 1 and 3 days

[vivid spindle]

Ok but I still dont get the reason for my ban I didnt even get to the wake up bit

[hexed nimbus]

Should say it on the login screen

[blazing swan]

got banned for playing with hacker but none of us hacked we got clips and everything

[gloomy pulsar]

If you got banned for association it means a admin thinks one of your members is cheating

[hexed nimbus]

!appeal

[marble mantle]

Hey, @blazing swan

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vale matrix]

Can I get some support from an admin

[sterile hearth]

hey i would like help by any administer. Hi my name is Vexy4k i was just wondering where can i get a refund you guys charge me 100$ even though i don't even play your server anymore i would like to refund that money please and thank you.

[vale matrix]

Banned by anti-teaming software for no reason GG wipe I guess

Wish it just happened before I built a base with peaks

the !appeal link is telling me I'm not banned

[rotund salmon]

Wait 15-20mins

If its still happening then please make your appeal as if it were a mute appeal

[vale matrix]

So wait 15-20 min to put in a ticket to wait 2-3 hour so aka don't play this wipe

[rotund salmon]

And say that you were banned

[vale matrix]

GG i guess

[rotund salmon]

Wont hurt to make a ban appeal

[vale matrix]

Going to find a server with active admins, fact that i've played this 2-3 years, know the number of scripters, and can be banned by anti-teaming software for changing a clan name and that ruins a wipe just OD, literally 3 hours in just did all the prep now I'm cucked regardless just done w the server thanks tho

[inland zealot]

my friends name is different in rustoria then his steam

[hexed nimbus]

#payment-support

funny that people break rules and in the end it’s always staff s fault

[woven spire]

i have proof somone is cheating

[livid tapir]

!ticket

[marble mantle]

Hey, @woven spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[woven spire]

/ticket

[marble mantle]

Hey, @woven spire

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dark prairie]

bro

[woven spire]

i need to show a mod a video

[dark prairie]

please fix the fkn lag on mondays tmate just died to moving and it broke his ankles lmfao

[livid tapir]

submit it w your video

[livid tapir]

rip

[woven spire]

@pseudo bear

[pseudo bear]

Yes?

[livid tapir]

he recieved his answer

he just needs to submit his clip in his ticket

[pseudo bear]

Please make a ticket. Cheater reports are NOT handled via discord.

[vale matrix]

So how long is the average ban appeal for no evidence

[livid tapir]

whatchu mean by that

[woven spire]

sorry i didnt have a yt acc

[hexed nimbus]

Use streamable it’s free

[vale matrix]

I got banned by auto teaming shit for remaking a clan, literally no one reported us, why does this ahve to take forever to appeal

[livid tapir]

it takes between 1-3 day

[vale matrix]

....

[hexed nimbus]

And teaming bans are for the duration of the wipe if it’s the first time

[livid tapir]

maybe next time dont cycle members, which is what it sounds like you did

[vale matrix]

Na lol didnt do that, literally remade a clan because I left as leader to troll my teammate and kill him, we all joined a clan again and got banned when opening doors

so complete server fault/issue 0 percent liability on me

[woven spire]

how long does waiting for support take?

[vale matrix]

been playing same server for 2 years

just a shame that it has to be so long and ruin wipes for an automated system thats clearly buggy

[livid tapir]

well considering you are trying to report someone the incorrect way

[hexed nimbus]

So you made a clan left the clan made a new with other players then rejoined and everybody was authenticated on tc and so on so there is your mistake. Don’t blame us for it

[livid tapir]

not very long but you arent gonna get the response you want

[woven spire]

nah i did it correct

in game .ticket

[cinder nacelle]

!ticket

[marble mantle]

Hey, @cinder nacelle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[vale matrix]

I made a clan, left as leader, made a clan with the same name, and the same members joined, and i got banned

[cinder nacelle]

!appeal

[marble mantle]

Hey, @cinder nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[vale matrix]

so no not my mistake your wrong still

[woven spire]

what?

[ebon fractal]

can an admin pm me??

[livid tapir]

we dont ban based on shit submitted through discord

[woven spire]

i was asked to wait in support

[hexed nimbus]

Wait for the appeal no use discussing this further please move to #general ty

[livid tapir]

by who???

[woven spire]

it was ticket view

[west osprey]

It's me! I was just afk

[livid tapir]

my b lorie

[woven spire]

ig it was him

[cinder nacelle]

@west osprey I need help please, can I contact you in private ?

[west osprey]

sure.

[vale matrix]

Yea then there's the admin abuse I was expecting to face, so typical, your wrong, the ban is wrong, I cant play the wipe because of a faulty anti teaming system, we had the same players, its a shame you do no active monitoring of these servers just use shitty automated things that 1) dont catch cheaters 2) ban innocent people like me and ruin wipes, nice job making up two statements to try and prove im wrong and when failing twice to tell me I'm swapping members just dismiss me with the little admin power you have in this chat shame shame shame rustoria always been so dog

onto the next shitty 5x GGGGGGGGGGGGGGGGGGGGGGG

[hexed nimbus]

[vale matrix]

Imagine doing your job hehe xD

And not just being a literal automated voice messaging sytem

do you guys actually do anything or just circle people to the ticketing system

[hexed nimbus]

Again you been asked to move to #general If you don’t like the system we use I advice using #feedback-suggestions to suggest a change have a nice day

[vale matrix]

literally a robot rip

[hexed nimbus]

Beep

[vale matrix]

Imagine the response rate on @feedback-suggestions looooooooooooool

hey let me go drop my suggestion to have better admining in feedback-suggestions

im sure theyll get right on it

[cinder nacelle]

I am trying to get help but no admin is answering, please I need help!@

[floral ibex]

!appeal

[marble mantle]

Hey, @floral ibex

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

Feel free to dm me

[compact scarab]

i cant connect to us small and i'm guessing its down?

[hexed nimbus]

Yes it’s getting looked at please be patient

[warped folio]

im guessing all servers crashed then? -1 scrappy

[upper escarp]

What sever were you playing on?

[warped folio]

2x EU vanilla

[upper escarp]

Please give it some time

[void condor]

Us-Small re booting

[warped folio]

alright

[compact scarab]

ty

[fast socket]

where do i open a ticket?

[rotund maple]

Hey

[ocean turtle]

!ticket

[marble mantle]

Hey, @fast socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rotund maple]

!ticket

[marble mantle]

Hey, @rotund maple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rotund maple]

Admins is x2 vanilla EU down?

[fast socket]

/ticket

[marble mantle]

Hey, @fast socket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ocean turtle]

by looking at battlemetrics it looks like its down

[warped folio]

will there be roll back for the down servers?

[ocean turtle]

if they crash, there might be 5-15 min rollback, depending on when the server was last saved

[warped folio]

okay ty

[west osprey]

Looking into this

[west osprey]

Booting back up

[cinder nacelle]

@west osprey Please check my statistics https://ruststats.gg/rust-stats/user/76561199092464460

I swear that I am a clean player

I don't know what I can do to prove, I wish if I recorded myself playing

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[violet aspen]

HE I NEED A ADMIN

sorry for the caps

/ticket

[marble mantle]

Hey, @violet aspen

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ornate ledge]

US Monday just crashed

[round barn]

crashes, laggy and ban people for no reason at all nice

[heavy sphinx]

and1 shut cho ass up

its not there fault

[zealous kettle]

Already aware of US Mondays

[wispy loom]

US Mondays is booting
connect mon.rustoria.us:28015

[waxen moat]

<@&274971100184576010> yo i think mondays is down

[upper escarp]

-_-

please read above :D

[wispy loom]

Back up

[cinder nacelle]

<@&274971100184576010> Please I feel like doors are closed in my face.
I got banned for cheating but I was clean and I am ready to prove it by any way you want to.
I am ready to do anything you ask me to prove that I am clean.

Please if someone can help me, please call me

[ornate ledge]

2 horrible fucking rollbacks back to back, what the hell is this

[ebon fractal]

any admins can pm me quick?

ANY ADMINS PM ME?

[near halo]

https://tenor.com/view/kiss-love-gif-19168972

https://tenor.com/view/sex-make-out-hot-tongue-gif-14677861

[livid tapir]

if your appeal was denied, that is our final decision

[cinder nacelle]

How can I prove that I am clean, how, how ???

[ornate ledge]

take a shower

[vapid obsidian]

!ticket

[marble mantle]

Hey, @vapid obsidian

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[pine gazelle]

!appeal

[marble mantle]

Hey, @pine gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cinder nacelle]

I am really innocent and don't want to lose rustoria 😦
If I cheated I would not try so hard to prove to you.

I did an appeal, but an admin said that it doesn't matter if I do appeal or not, because decision is made 😦

[livid tapir]

ive heard those exact words from players with gamebanned accounts

[livid tapir]

then you are not welcome on our servers, enjoy the rest of your night

[livid tapir]

what about

[cinder nacelle]

please man, I swear, I am ready to do anything to prove that I am a clean player

why are you treating me as a hacker ?

[livid tapir]

because thats what you got banned for...?

[cinder nacelle]

but I wasn't hacking

[daring sluice]

/ticket

[marble mantle]

Hey, @daring sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[cinder nacelle]

I maybe talked like hackers you met before, but I am not hacking and have never hacked in my life.
here is my account statistics:
https://ruststats.gg/rust-stats/user/76561199092464460

here is my steam account:
https://steamcommunity.com/profiles/76561199092464460/

I hope if I was recording when I played, but I have never recorded my games before.

[livid tapir]

brother were you banned for hacking and was the appeal of that ban denied?

[cinder nacelle]

It's just denied now

I hope if someone can help me

or believe me

[livid tapir]

then no this is our final answer.

Please use #general now

[cinder nacelle]

ok I am sorry.
Please dude help me, if you can do anything.

I will not post here from now on, only in general

[near halo]

my meal isnt loading

[novel yacht]

US long down

[livid tapir]

noted give a few minutes for the server to restart on its own

[novel yacht]

yessir thanks ❤️

[manic kettle]

Anyway to check if a player has been previously banned?

[livid tapir]

ask them to unprivate their steam profile

it shows vac bans etc

[gloomy mulch]

@livid tapir

[daring sluice]

/ticket https://www.youtube.com/watch?v=E5FK2bGKb8E

[marble mantle]

Hey, @daring sluice

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gloomy mulch]

u guys aware tht US long is down?

[daring sluice]

!appeal

[marble mantle]

Hey, @daring sluice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

yes

[gloomy mulch]

ok tyhank you

[manic kettle]

Ah i meant banned on rustoria servers

[timber olive]

hello every time i try to join a rustoria server it tells me to come to this discord server, any fixes?

[livid tapir]

nope

[manic kettle]

Ah ok thanks

[livid tapir]

you mean they have an alt?

or you want to check to see if their main has been banned by us

[manic kettle]

I mean i was thinking about joining but one of them is sketchy. So i wanted to see if he has previous bans on rustoria servers

[livid tapir]

yeah you were banned by one of our admins

[timber olive]

wouldnt it say that i was banned for something though?

im not sure its probably been a while since i played rustoria

[livid tapir]

come to discord means that the banning admin wants to talk

[timber olive]

oh well its probably a long time since ive been banned

[livid tapir]

i get you, yeah sorry no concrete way to know, if he has alts that are banned then its sketch, if he can join on his main then likely its fine

[manic kettle]

I'd like to check to see if their main has been banned by you guys please

[daring sluice]

i need added to ticket id 166

[livid tapir]

create a new ticket and say this is an add on to ticket 166

[hollow lotus]

is there going to a role back for us long?

[livid tapir]

possibly

US LONG IS BOOTING UP NOW

[manic kettle]

He's using his main can you check it please?

[daring sluice]

wdym

it created one but didnt add me

[livid tapir]

if hes on his main account and on our servers then id go on to guess that if he was banned it was not a big offence

if you dont trust them just dont play with them

[daring sluice]

can u drag me into a call im in waiting for support if thats not a issue

[tardy stirrup]

!appeal

[marble mantle]

Hey, @tardy stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

not available for support calls at the moment sorry

[daring sluice]

all good can you get a admin

or someone that can help

[livid tapir]

give it a few minutes

[violet dune]

!ticket

[marble mantle]

Hey, @violet dune

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[daring sluice]

alr

[sturdy linden]

How do I check if my appeal was denied

[livid tapir]

check on our website https://bans.rustoria.co

[upper leaf]

im being trapped in us small

[sturdy linden]

I'm just confused cause I was banned for 7 days and then I appealed and now I am permanently banned

So I appealed again

[livid tapir]

wdym

[rose pumice]

I talked to a admin a couple months ago about getting unbanned and i have a chance. How can i find out who that is?

[livid tapir]

submit an appeal at https://bans.rustoria.co

[rose pumice]

no no i did that but i would like to ask him something

[livid tapir]

check your dm history ig

[rose pumice]

thats another problem it was in here like a vc in here

[sturdy linden]

Is the waiting for support on hold or something

?

[livid tapir]

its 11pm at night where im at meaning for EU staff its closer to 2-5 am

i.e. its late not everyones on

[long hemlock]

Yes

[sturdy linden]

im est

[livid tapir]

its late so talking to staff might take a while

[near halo]

who needed me?

[ruby thistle]

i need admin for my ticket

[frank rapids]

My ban appeal was denied but my ban is "temp and will be unbanned Jan 2nd". I was banned for playing with "association to cheater". It was a temp, curb ban and his account is already unblocked and hes literally back in your server playing but im still banned? wtf.....

[livid tapir]

please be patient, it will be reviewed when staff is available

[frank rapids]

How does that make any sense for me to still be banned?

[livid tapir]

you played with a cheater, that is not our fault, you benefitted from them, you will be unbanned Jan 2nd

becareful who you play with

[frank rapids]

I played with a cheater? How am I playing with a cheater.... If he is unbanned?

He isn't banned from Rust..... which clearly means he's not cheating, thats my point... so why am i being punished ? I didn't "knowingly" play with a cheater and now he's unbanned from steam and playing in your server, so clearly there is an issue here LOL.

[timid parrot]

/ticket

[marble mantle]

Hey, @timid parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

dont know the specifics of the case but youve gotten your answer from the banning admin

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[frank rapids]

Then don't reply if you don't have an answer......

[livid tapir]

hes playing on our servers??

[digital fable]

hello suitingclaus, umm I got banned for a visual glitch, where I was able to run while crouch, my friends were there too, I have never been banned before and this is very frustrating because it was a false ban. I appealed and for some reason it got denied, when I simply didn't hack in any way, there was just a visual glitch for other people. Please help

[livid tapir]

no problem just submit an appeal at https://bans.rustoria.co

[frank rapids]

Yeah, because it was a curb ban. He isn't cheating. lol.

[livid tapir]

you arent really asking questions youre making statements and being sarcastic, theres technically nothing to really answer

[frank rapids]

Are you serious? Lol.

[livid tapir]

you will be unbanned on Jan 2nd right?

wait it out

[digital fable]

I already did suiting claus but i was denied, initally I didnt cheat in any way if you look into the way I got banned it was for a visual glitch,

[frank rapids]

"My ban appeal was denied but my ban is "temp and will be unbanned Jan 2nd". I was banned for playing with "association to cheater". It was a temp, curb ban and his account is already unblocked and hes literally back in your server playing but im still banned? wtf....."

[livid tapir]

^

[frank rapids]

There is def., a question in there... you just don't have the information to answer it. ....

So let someone who actually knows, respond. Thanks.

[livid tapir]

Ban denials are final decisions sorry

[digital fable]

yo

ok

[crystal grove]

still waiting for support its been 1 hr and 2 minutes

[digital fable]

but it wasn't a legitimate ban because of facepunch clients' faults and such my teamates also got banned but the people looked into it and they are now unbanned

the ban was due to a visual glitch like I said, I really dont know what to do since my teamates are unbanned and the entire team it was a visual glitch

suitingclaus?

[timid parrot]

/ticket

[marble mantle]

Hey, @timid parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[elfin vale]

bro i cant view my ticket bc idk the id and when i do /ticket list it says look in console when console is empty

[livid tapir]

do ticket list F1, then ticket list again

[crystal grove]

is anyone taking support or no?

[livid tapir]

Im not right now

[elfin vale]

ty

[livid tapir]

not sure if anyone else is available

[crystal grove]

so do i just wait here

[timid parrot]

SuitingApe is there any way i could get in contact with a admin or someone who would help me with somthing

[livid tapir]

what for?

[livid tapir]

honestly might want to try getting someone tomorrow

its late most places rn

[digital fable]

how do i check how long my ban is for

[crystal grove]

ok

[timid parrot]

I dont know if your very busy b/c its not very important

[livid tapir]

when you load in it should tell you

[livid tapir]

type the problem out im still mentally here for the next few minutes

[timid parrot]

Its for a server thing

[livid tapir]

might have to refer you to someone but go on

[digital fable]

it just says disconnected:hacking

[timid parrot]

For like a personal server

[livid tapir]

you can appeal if you think its wrong but hacking bans are perma

[digital fable]

i appealed and the entire ban was a false ban it was simply a visual glitch

[livid tapir]

map design stuff or like plug ins?

[timid parrot]

Plugins

[livid tapir]

if that was true it would be an exploiting ban not a hacking ban

[digital fable]

because facepunch clients are really bad and this happened one time to my friend too, I got banned for a visual gltich

[livid tapir]

might want to try dming the admin "Aden"

[ruby thistle]

am i able to report people for having a team above the limit

[livid tapir]

yes

!ticket

[marble mantle]

Hey, @livid tapir

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[ruby thistle]

i did that

[livid tapir]

then theyll be dealt with when an admin is available

[timid parrot]

I've tried to message every admin and I can't b/c I dont own a recipient with them / im not friends with them

[surreal hamlet]

!appeal

[marble mantle]

Hey, @surreal hamlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

every admin has closed dms??

wild

[timid parrot]

Even you lol

[livid tapir]

my dms are open

this guy for example isnt on my friends list

[timid parrot]

Weird maybe its me lol

[livid tapir]

i think it must be

[ruby thistle]

who are the admins

[heavy osprey]

is there anyway i can get into a vc with an admin to talk about my denied ban appeal

[livid tapir]

decisions are final

[heavy osprey]

but there person that i was talking to said if i can get proof then come back

[livid tapir]

do you remember their names?

[heavy osprey]

no its been since may

[livid tapir]

think that window mighta closed maybe

[heavy osprey]

oh is there anyway i can get into a support vc then

[livid tapir]

its late almost everywhere so not sure you'll get to see anyone for a while

[heavy osprey]

ok

[compact quail]

i need help. we are getting raided. won the raid and they are now turned on godmode

[livid tapir]

!ticket

[marble mantle]

Hey, @compact quail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[compact quail]

ive submmited like 4 tickets lol

[livid tapir]

gotta wait it out then unfortunately

[heavy osprey]

im pretty sure that the appeal chat was with jacob or syllith

[compact quail]

yee let cheaters keep playing then lol

[livid tapir]

not an admin, cant ban them bro

[livid tapir]

ok cool dm him and see what happens

[compact quail]

im not speaking directly to you papa. just in general

[livid tapir]

we try our best but theres so many

some slip through for a few hrs here and there

[compact quail]

i havent appealed anything ?

[livid tapir]

huh

[misty brook]

yurr

i need some help please

[livid tapir]

fo sho what with

[misty brook]

ban appeal says i havent been banned on rtg but when i joined it says kicked for hacking

[livid tapir]

maybe appeal as a mute and see if that works

systems been a little buggy recently

[misty brook]

it worked appreciate it

[brazen ridge]

can someone help? i have a clip of someone cheating

[rotund salmon]

!ticket

[marble mantle]

Hey, @brazen ridge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brazen ridge]

can i not do that here???? i not relaunching rust sitting through a queue just to submit a ticket

[livid tapir]

Sorry no in game only

[analog osprey]

IT SAID I WAS BANNED AND HOW DO I GET UNBANNED

[rotund salmon]

!appeal

[marble mantle]

Hey, @analog osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[waxen moat]

recently just got muted for what?

just showing some team support in chat

<@&274971100184576010>

<@&274971100184576010>

some bs

<@&274971100184576010>

<@&415898423460626432>

<@&874995535881326632>

<@&864870863957393458>

[quaint patrol]

Please stop pinging staff

[violet dune]

lol what a loser

[waxen moat]

oh srry wasn't getting a response my bad

[west osprey]

can you not

[quaint patrol]

Appeal your mute at our appeal website

[quaint patrol]

!appeal

[marble mantle]

Hey, @waxen moat

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[waxen moat]

this is personal

[vague geode]

yall want to come ban this kid any time soon made a ticket with no response?

[polar anchor]

they do that could be 6 hours til someone with a fly hack

[vague geode]

I dont need a appeal are yall stupid?

[lone mortar]

Sorry I meant to tag the ticket command

I'm tired lol

[raven mist]

We'll get to your ticket asap

[lone mortar]

☝️

[long hemlock]

Adding another clip ontop of that one moment.

[raven mist]

?

[long hemlock]

did he not make a ticket

we are teamed lol

[safe cedar]

I need to speak to a admin about cheaters on the us server. no one is responding to f7

[hexed vine]

@raven mist can i speak to you about a cheater

[safe cedar]

Same

[hexed vine]

aries what server

[safe cedar]

us 2x

[hexed vine]

ah

[safe cedar]

3 dudes cheating their asses off

[hexed vine]

can anyone lemme talk to them ab a cheat pls <@&274971100184576010>

[lone mortar]

!ticket

[marble mantle]

Hey, @safe cedar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone mortar]

@hexed vine ☝️

[fluid flume]

hi, is there an admin on us - main?

[lone mortar]

And we wouldn't respond to an F7 report as that is Facepunches EAC report tool.

[lone mortar]

What can I help you with?

[fluid flume]

last time we raided this base a guy named PAIN showed up and speed cheated

[lone mortar]

!ticket

[marble mantle]

Hey, @fluid flume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[fluid flume]

i think he is going to do it again. i know, just wondering if they can watch a spot on the map

[lone mortar]

No, but record the person doing it, upload the video using YouTube or Streamable then add the link to the ticket with their information and an administrator will handle it as soon as they can

[fluid flume]

ok, so no admins are on watching right now?

[lone mortar]

It's possible but not likely as the administrators go from server to server. Recording the person cheating and making a ticket is the best method to getting them banned.

[fluid flume]

i understand that, we already reported. i just think a guy is going to log off, login kill, log off login seal. so we are going to go for a second attempt at this.

ill record it

[lone mortar]

If you reported them already via our ticket system then please be patient and it will be handled.

[fluid flume]

there were 6 more in the base. if it happens twice its proven and all of these guys should be banned for association.

k thank you.

[raven mist]

You need to make a ticket using /ticket command, which goes to us. F7 goes to eac/fp

[raven mist]

There are admins online , its just late for US and really early for EU

[hearty falcon]

Rustoria 3x admin US need to do their job

[tough bane]

Hey there. Admins are working on tickets as fast as they can. You are maybe aware that it is pretty early in the EU and very late in the US and I think tickets will be responded to pretty soon.

[compact quail]

how do i respond to a ticket in game

[tough bane]

You can not directly respond. You need to create a new one and point out that this is a response

[gaunt solstice]

<@&274971100184576010> Can someone check out my referral? It has been around 20 hours/ My Steam account is https://steamcommunity.com/profiles/76561199091740112/friends/add Thank you

[tough bane]

Please do not tag the admins. Appeals can take up to 3 business days 🙂

[gaunt solstice]

my bad. can you check though?

[polar anchor]

your 3x server is a fucking joke i have 2 6 mans teaming a trio. one holding the outside of compound and other on our roof like get a new fucking system ban me if you want but ive create 10 tickets and never get a response do your fucking jobs admins

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[tough bane]

I am afraid I am not the correct person for that.

[polar anchor]

they are literally talking in game chat to talk to eachother

[gaunt solstice]

who can i talk to about that ?

[polar anchor]

like wtf are you guys doing

[raven mist]

Every ticket gets a reponse?

[gaunt solstice]

sorry

[polar anchor]

i have never got a response

[tough bane]

Did you F7 someone or did you /ticket someone in global chat?

[polar anchor]

both

[raven mist]

What server are you talking about, 3x eu or us?

[polar anchor]

US

o2 is cords they are still raiding

[raven mist]

Whats your ingame name?

[polar anchor]

one clan sitting outside other is booming not mad about the raid but more mad that some one can team and not get noticed and mist

[raven mist]

Whats your ign? @polar anchor

[polar anchor]

its MIST

[raven mist]

Not seeing any ticket of you, you sure you used /ticket command?

[polar anchor]

yes i did twice today casue they fail raided earlier about 4 hours ago doing same thing and then did one like 20 min ago

[compact quail]

shenzyy

can i post a twitch clip in the ticket?

[polar anchor]

we are in same team anyways

[raven mist]

Yes u can for sure

Jusy copy the link in there

Looks like those tickets are being done atm

[polar anchor]

ok

[raven mist]

But i do not see a ticket from a player called mist tho

Mind sending me your steamid?

[hearty falcon]

rustoria US check my ticket

[polar anchor]

we have evidence of them teaming. and ok system is prolly just messed up oh well nothing we can do now

ill make another one give me a sec and we will see if it works this time

[raven mist]

Every evidence you have is usefull , so feel free to make a ticket with the clip in it

Sure!

Wait, your name is cloudy?

[compact quail]

my name is

[raven mist]

We're receiving yours , not from a player called mist tho but sure we'll check it !

[hearty falcon]

Please check these guys for cheats

[compact quail]

i have a screenshott of it too, but i dont wanna get you all confused with links and stuff

[hearty falcon]

Rustoria 3x us

[raven mist]

Its fine, its being looked into @compact quail thanks tho!

[compact quail]

thank you

[fallen remnant]

/authhelp

[hearty falcon]

Check rustoria us tickets

[raven mist]

We are, dont worry. We'll get to your ticket asap

[polar anchor]

Submitted another ticket under mist

[hollow bluff]

<@&274971100184576010> can someone check out my referral? It was been 20 hours. Can any admin check it if your free?

https://steamcommunity.com/profiles/76561198818588035/

[raven mist]

You mean ban appeal?

Because you made one 4 mins ago

[hollow bluff]

Yes

Are you free shenzy?

[pale sable]

how do i appeal

[hollow bluff]

Shenzy can you help me out?

[cerulean marsh]

Question. Is there anyway to promote a member from my clan to clan leader. I am said current clan leader who wants to do some kind of /clan command to promote them to clan leader

[polar anchor]

how do i know if anyone responded to my ticket

[hollow bluff]

^^^^

[polar anchor]

anyone?

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[tough bane]

You will have to check it ingame. You will get a message while you are logging in.

[polar anchor]

whats the command

[tough bane]

/ticket

With /ticket list you can see all tickets that you created this wipe.

[hollow bluff]

/ticket

[marble mantle]

Hey, @hollow bluff

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[polar anchor]

it says i have no active tickets

yet i should have and active ticket

[hollow bluff]

Nuclear can you help me out?

Can anyone help me?

[rugged mason]

What can I help with

[polar anchor]

why do i have no active tickets but ive posted 2

[hollow bluff]

Commander can you help me with my appeal and check it please?

[rugged mason]

An admin will look into as soon as possible,please be a little patience

[rugged mason]

please DM me

[near halo]

sommeone is trynna crash zeus us with fireworks by outpost

like p6 or sopmething

I think its ezm2 clan cuz they are saying "the grand finale is yet to come

[frank rapids]

<@&274971100184576010> I Need an admin to look into my appeal and please unban me from your server so I can continue to play like I have before. I found this person in THIS discord. We played, he got a "curb" ban or whatever. (temp) hes already unblocked from steam and is back in your server... I got an association ban... I didn't know this person was "cheating" and clearly if steam already gave them back access, ill assume they werent in the first place. but im still banned until Jan 2nd from Rustoria? Why???

[gaunt carbon]

@raven mist can you please look into my appeal legit did not do anything just joined and banned never even played on your server and my friends are starting to play there and for some reason im banned when i join i did not even see the map or dead screen ?

https://steamcommunity.com/profiles/76561198968226415/

[stiff widget]

!appeal please dont tag staff

[marble mantle]

Hey, @gaunt carbon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gaunt carbon]

but how am i banned i have never even joined this server before i dont understand

[stiff widget]

are you using a VPN

[gaunt carbon]

no

i legit just installed rust again after taking a break for 2 months and my friends started playing on rustoria because apperently the server we played on died

[tough bane]

Sorry that you encountered this issue. As you and prodigy already wrote. The only possible way to be unbanned is creating a banappeal as you already did. It can take up to 3 business days but admins will definitely look at your appeal. Please be patient and give it some time.

[long hemlock]

How do i make a ticket here

[tough bane]

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

[long hemlock]

literally fly hacker LOL

[frail palm]

Hello, I didn't cheat. Why is the account blocked

[rotund salmon]

!appeal

[marble mantle]

Hey, @frail palm

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[azure verge]

it wont let me link my steam

[tough bane]

?verify

[marble mantle]

Hey, @azure verge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[nimble ridge]

Can an admin assist?

[tough bane]

Hello mate, if you need any support or want to get in touch with someone from the Staff feel free to private message me or join in #368790610783764480. Short reminder: I am not part of the admin team here but I will do my best to help you

[tough bane]

If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

[dusk wave]

Hello, a friend called me to the server, threw a rolling pin, I went in, we play for 10 minutes and we are banned like for a bug, and I didn't know the steam profile:[ZZI]?????????

[hexed nimbus]

What was the ban reason you got ?

[dusk wave]

bag abuse

[hexed nimbus]

You need to make a appeal

[dusk wave]

How

[hexed nimbus]

!appeal

[marble mantle]

Hey, @hexed nimbus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bright plank]

I got asked to join the DC when I was joining the server?

[gloomy pulsar]

Was you banned

[bright plank]

no well I dont think I was lol

[gloomy pulsar]

What did it say

[bright plank]

just said join the rustoria discord - luke

[gloomy pulsar]

Have you got a new account

[bright plank]

its kinda new I had for a little bit though

[gloomy pulsar]

Luke would like to ask you a few questions

Can you send a pic of what it says

Does it say kicked/banned come to discord luke

Or something along those lines

[bright plank]

idk but I actually load into the server and I run for like a sec and then I dc and get the msg

[gloomy pulsar]

Oh ok so luke wants to talk to you

Or whoever’s name is at the end

[hexed nimbus]

You are banned and requested to come here and speak with the person that did the ban. In this case @balmy cypress He is tagged now please wait for him to reply ty

[gloomy pulsar]

Yeah I was about to @ luke but I wanted to know if he was banned

[hexed nimbus]

He is

[gloomy pulsar]

Yeah he said

[ruby peak]

Hello, I got banned on the rustoria zeus 5x server, the nickname is Pink.I would like to know the reason and evidence

[hexed nimbus]

Reason given when you log back into the server. And we do not share any evidence at all

[ruby peak]

The reason is Hacking, but I don't play with cheats.And I want to prove it somehow .Get a rebuttal

Let's say 50 reports have come to me, you have to check what and how.And not to take and ban .let's say

[hexed nimbus]

Like I said we ain’t sharing any proof to not make stupid people smarter so the can bypass checks

[ruby peak]

I'm not asking for proof.I want a rebuttal.Why should I be banned as an honest player

[hexed nimbus]

We do not ban based on reports we ban on facts and checks and only if 100% sure we will issue a ban

[ruby peak]

OK, can I refute my ban somehow?

[hexed nimbus]

Feel free to make a appeal if you disagree and wait for a ban review at https://bans.rustoria.co/

[ruby peak]

Ok

thanks

[lilac nova]

SteamID?

[humble igloo]

!ticket

[marble mantle]

Hey, @humble igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[humble igloo]

/ticket

[marble mantle]

Hey, @humble igloo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gaunt carbon]

why are admins asking for peoples ID here to help but none ever asked me -_-

[ruby peak]

https://steamcommunity.com/id/oldschoolboy21/

[quaint patrol]

What can I help you with?

[ruby peak]

appeal filed,I hope they will help

[gaunt carbon]

i logged in first time on server and im banned before even seeing a map

[lilac nova]

You ban will remain. Have a good day!

[ruby peak]

can I find out why?

What could I have done to kill two people in a helicopter?Your right, but I'm offended.Ban for nothing

[lilac nova]

We do not ban without any proof.

[gaunt carbon]

How am i banned than ?

never played this server before

[lilac nova]

SteamID?

[ruby peak]

can I see the proof?

[gaunt carbon]

76561198968226415

[ruby peak]

will my ban go to eac? or only on your server?

[lilac nova]

I've assigned your ban appeal to the banning admin. Please be patient

[gaunt carbon]

ok thank you

[lilac nova]

We do not share proof.

[ruby peak]

will my ban go to eac? or only on your server?

[lilac nova]

Yes, we've forwarded your account to EAC for a scan

[ruby peak]

Will there be a 100% ban? or the eac system will check the account for the presence of prohibited programs

[ruby peak]

@lilac nova and if eac doesn't ban me, will you unban me on the server?

[lilac nova]

You already had one I believe.

[sly sleet]

!appeal

[marble mantle]

Hey, @sly sleet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sly sleet]

Where does a ban appeal get answered?

[hexed nimbus]

between 1 and 3 days

[sly sleet]

I appealed 3+ days ago, so I think I might have received a reply just don't know where to find it

[hexed nimbus]

go back to the bans page and you should be able to see if its handled yet it might take longer depending the case as you can read above here

[sly sleet]

Ok appreciate it

[ruby peak]

Yes, eac was.By hacking the account.The attackers gained access to the account . They entered from Kazan

!appeal

[marble mantle]

Hey, @ruby peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gaunt solstice]

Can someone help me with my ban appeal?

[quasi crest]

How can i help you?

[gaunt solstice]

I sent a referral jus wondering if someone could check it out

[quasi crest]

Standard response times are 1-3 days but can be more or less based on the situation.

[gaunt solstice]

Alr thanks

[hollow bluff]

Can anyone help me with my ban appeal?

[hexed nimbus]

you made 1 allready ?

[hollow bluff]

yeah i did it the other day

[hexed nimbus]

what do you need help with then ??

[hollow bluff]

can you check i am suffering over here and wanna play on your server.

[hexed nimbus]

standard responce time is between 1 and 3 days and as i recall correctly you made it last night

[hollow bluff]

sorry i just wanna play on your server.

[hexed nimbus]

what was your ban for ?? wassent it playing with a hacker ??

[gaunt solstice]

Yeah but we had no clue it was a hacker. The dude wascomplete dookie it was our fault we didnt check his steam account first before letting him on our team

[hexed nimbus]

i can tell you that its a default 7 day ban so come back in a week and you will be able to play here again there is no use asking about it every day

[gaunt solstice]

Mine and Kalibrs says for life ?🥲

[ruby peak]

!appeal

[marble mantle]

Hey, @ruby peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

,/ticket ingame and add the link

[strange hill]

so i do /ticket then his ingame? and then the link

ticket isnt a command on ukn

well anyway i cant do much else i f7ed and added the proof in the additional information bit thats all i can do

[hexed nimbus]

ah on trg just F7 then

[copper night]

@near halo

[near halo]

yeah

uh can u unlink my discord from the dashboard

[copper night]

whats ur steam ill submit an unlink request for you

[near halo]

same here

friend code or name?

[copper night]

steam 65

64*

!steamid @near halo

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[copper night]

@near halo

[near halo]

yeah?

76561199183704648

76561199044127107

[copper night]

whats the discord its linked to rn

[near halo]

Zray#6645 to this discord account

[copper night]

@paper coral

[near halo]

jake.#5993

is mine

[near halo]

thats the correct one yep

[copper night]

@polar copper

[near halo]

yeah

[copper night]

alright wait patiently

[near halo]

thats the one thats veried right now

[near halo]

will do

[solid ferry]

I cant /auth

[tacit lodge]

Same

[ebon fractal]

can an admin pm me

@raven mist

[rugged mason]

Not an admin but what can I help with

[jaunty pivot]

can i talk to a admin for rustoria us mondays

said this guys name then got banned for a hour the hour was over and it says i cant join

nvm lets me join lmfao

[fierce inlet]

If I vote for rust for the labor of love award and post a screenshot to #labour-of-love-rust do I get a chance to “Win £100 Rustoria store credit for voting, as well as $100 in skins!” Or is it guaranteed?

[copper night]

ie 2 winners will be randomly picked 1 gets 100$ store credit 1 100$ skins

[fierce inlet]

Thank you

[copper night]

no worries

[vale matrix]

Looking for help, I was just banned for the same reason I was unbanned last time, it was a false positive on the auto teaming ban thing, got revoked, and when I logged today to try and play opened a door same ban, was litterally on solo, and it doesn't make sense because our codes never had more than 3 people on them we didnt even swap members during wipe

Guess ill submit another ticket in the meantime..

!appeal

[marble mantle]

Hey, @vale matrix

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[floral stratus]

What do I get for voting for labour of love, I saw $100 worth of skins on rustoria but how does that work?

[livid tapir]

We’re gonna do a raffle to see who wins from the people that submitted proof of voting in #labour-of-love-rust

[ruby peak]

/apple

[ember anvil]

/apple

[ruby peak]

!appeal

[marble mantle]

Hey, @ruby peak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ember anvil]

where can i create a ticket on discord? or only on the homepage?

[hexed nimbus]

look above

[near halo]

@ember anvil to report a rulebreaker you can make a /ticket in-game by doing /ticket add (message) and if you need general support you can write in this channel, for unbans or unmutes you can go to bans.rustoria.co and for payment issues you can go to #payment-support

[compact fulcrum]

i sent a appeal 5 days ago and i still got no awnser...

will i get an awnser before next wipe?

[hexed nimbus]

take in account its been xmas and some staff where to family and friends the will handle them as fast as humanly possible

[compact fulcrum]

ya bro, i understand that

ok, i will be waiting

[cursive talon]

any mods online?

[vague stone]

is this the chat i go to appeal a ban?

nvm i see

[hexed nimbus]

do you wanne make a appeal ??

[cursive talon]

mike could u join the vc for a sec?

[vague stone]

yah, already found the link and sent a appeal

[hexed nimbus]

Standard response times are 1-3 days but can be more or less based on the situation.

[gaunt carbon]

Well Mike can you find out who banned me before even joining the server ?

[marble flint]

!report

[marble mantle]

Hey, @marble flint

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[severe tulip]

/ticket

[marble mantle]

Hey, @severe tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

Hey, @severe tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[severe tulip]

/ticket open

[marble mantle]

Hey, @severe tulip

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[old igloo]

mh

[wild meadow]

yo can u get banned for calling someone hard r and f word

[arctic sapphire]

matters.

[cobalt crest]

Hello, when wipe on Rustoria EU Main?

[livid tapir]

#oldserverinfo

[cobalt crest]

#oldserverinfo

But in server-info i can't see when willa wipe, can you help me?

<@&274980199668645888>

[normal roost]

Please do not @ staff roles, what wipe are you trying to find?

[cobalt crest]

Wipe on EU Main

[normal roost]

IP: connect main.rustoria.uk:28015
Wipe Schedule: Thur @ 3PM UK / 4PM CEST
Blueprint wipe: Force Wipe
Map Size: 4250
Clan Limit: Unlimited
Team UI: 16

[cobalt crest]

But i here i can't see when will be

[livid tapir]

you can look on and click these bots to see the particular servers information too

[hexed nimbus]

and in #oldserverinfo as told to you before

[cobalt crest]

I need to know when the next wipe will be

[livid tapir]

bro what is hard to understand

thursday at 3pm

[normal roost]

Thursday @ 3pm uk

[livid tapir]

i.e. Tomorrow

[fallen girder]

if someone tells me to kill my self in rust is that not a mute or ban?

[cobalt crest]

Srry from poland

[hexed nimbus]

depends on context

[cobalt crest]

Now understand, thanks

[hexed nimbus]

the learn to read in poland aswell right??

[fallen girder]

we were talking shit to someone and they said you need to quit life, kill yourself

[cobalt crest]

Yeah

[livid tapir]

send me a screenshot, name of server and their steam ID

[fallen girder]

um

there name and the context

[livid tapir]

server and can u get me their steam ID

[fallen girder]

10x eu

sure

76561198143914008

[livid tapir]

bet

[fallen girder]

this should be it

there should be chat moderators on the server to react to this action

[livid tapir]

staff are volounteers, we try our best but we dont spend our entire lives on this game

[fallen girder]

wait there is chat mods on the server

[wispy dirge]

Feel free to apply in #staff-applications

[fallen girder]

but didnt reply to this action

whats going to happen to this guy?

[arctic sapphire]

@sharp ibex

?appeal

[marble mantle]

Hey, @arctic sapphire

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

loading in now to mute them

[fallen girder]

jullee

is on and can mute him

[arctic sapphire]

1 second lemme ask him

[fallen girder]

i told him

is he gonna be muted?

[livid tapir]

he was yea

[sharp patio]

having problems authorizing twitch

[livid tapir]

twitch and youtube dont work currently

[sharp patio]

oh alright thanks

[hot tundra]

Where do you get ban information

[livid tapir]

wdym

[hot tundra]

Information about a ban you received

"Disconnected: Take a break"

[livid tapir]

then thats what you gotta do

take a break

[livid tapir]

you can appeal at https://bans.rustoria.co

[hot tundra]

Where can I see the reason

[livid tapir]

you were excessively toxic in chat, appeal the ban not the reason

[hot tundra]

appeal the ban not the reason?

[hot tundra]

I was asking for the reason that's it

[livid tapir]

excessive toxicity

[hot tundra]

Everyone is

[livid tapir]

excessive^

[hot tundra]

Like?

[livid tapir]

telling people to quote "Quit life, kill yourself"

[hot tundra]

Never had any mute or warn

[livid tapir]

we dont have to warn for excessive toxicity

[hot tundra]

I've seen many people say that that are still playing today, seems like a quite a biased moderating system

[livid tapir]

feel free to report people via our ticket system when you see things like that

a few people slip through, we cannot catch them all

[hot tundra]

How are you notified on your ban appeal

[livid tapir]

our bot will message you because your account is verified

[hot tundra]

Alright ty

[floral stratus]

Did my submission count?

[topaz frigate]

Funny I get banned for something non related to rust

Now I can’t even play on my favorite server cuz I’m banned evading witch I spend money on an the real cheaters are still playing

[raven mist]

Not rust related yet you are gamebanned on rust?

[topaz frigate]

Yes

Dumbest shit ever

[livid tapir]

strange stance i guess

[sacred finch]

5x no bp is down?

[livid tapir]

#wipe-feed

[lilac nova]

Wipe day!

[livid tapir]

^^

[topaz frigate]

I told multiple admins I would show them exactly how I got banned to I had the stupid application open to a Xbox game on my pc an got game banned on rust

[sacred finch]

i seee

[raven mist]

Lemme say it again, you say its not rust related, yet you got gamebanned ON rust

[topaz frigate]

@raven mist yes the dumbass anti cheat banned me for a Ini I had on a different game

[gloomy pulsar]

Shenzy look donater

[sacred finch]

how long will it take for the server to be available?

[livid tapir]

its up now

connect nobps.rustoria.us:28015

[sacred finch]

yes yes yes

[gloomy pulsar]

Check #donators

[topaz frigate]

@raven mist I will legit show you what I got banned for

Dumbest shot ever

[livid tapir]

@cinder tangle how can we help you

[topaz frigate]

How many days do I have to wait to play the server again

[raven mist]

Till your gameban reaches 180 days

[topaz frigate]

I wasn’t hacking tho

I legit suck ass at rust

[livid tapir]

just wait till your gameban hits 180 days before trying to join our servers

[gloomy pulsar]

And top tip don’t ban evade your ban will probs get increased

I’ve seen it happen before

[topaz frigate]

Ok well thx my fault for having the game open an playing rust at the same time with the ini I didn’t know eac banned you for something non rust related

The other game I had open was windows ark I don’t know u guys play that game

I had a ini on that but Xbox doesn’t support ini like on steam so I had to download a like thing for it an had that on while playing rust

[hot tundra]

Can you play modded with a game ban?

[livid tapir]

cant play any rustoria servers with gamebans under 180 days