#support

1 messages · Page 1586 of 1

gloomy pulsar
#

Yeah that’s what I thought

raven mist
#

we will not ban if we just "think" you are cheating

gloomy pulsar
#

What if you hack on rustoria how longs ban

raven mist
#

perm obviously

livid tapir
#

Perm

gloomy pulsar
#

I did think that but I wasn’t to sure

livid tapir
#

We don’t allow cheaters lol

gloomy pulsar
#

Who would

marble mantleBOT
#

:ok_hand: muted chrita#6777 (banned in-game)

humble remnant
#

Me and my f been banned by playing with hacker but non of us are cheating….

marble mantleBOT
#

Hey, @humble remnant

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

humble remnant
#

Let me check rq

#

potaaaaaaaaaaaaaaaaaaaaaaaaato

marble mantleBOT
humble remnant
#

76561199062871251

lethal timber
#

bro! .... is it a joke? ... Could a staff if you want to check my PC? ... I don't have a fucking wtf hack !!!!!!!!!! ...

woven wagon
#

76561199160954445

raven mist
humble remnant
#

Than is my friends

woven wagon
#

Been banned by playing with hacker

raven mist
#

Your teammate has been gamebanned

humble remnant
#

I m same team with this guy

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So I thought I been banned too

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But can u check what’s the name of the Cheater

raven mist
#

"tiger"

humble remnant
#

is there any way to unban

raven mist
#

Nope

humble remnant
#

I mean unban the other people

raven mist
#

They will be banned 7 days, including you

humble remnant
#

Not the cheater cause we don’t know he is cheating

#

Ohhh only 7days

woven wagon
#

Can we play normally after seven days

lethal timber
#

76561199129366224 this is my id....Could you tell me why I can't appeal?

hexed nimbus
lethal timber
#

why!

hexed nimbus
lethal timber
#

I want to know why I can't appeal if I play legit ..

#

they can check my complete pc without problems ...

quaint patrol
#

Your appeal was denied, Its final

hexed nimbus
#

👆

lethal timber
#

fucking NAT connection. The same thing had already happened to me for being a Shared IP

quaint patrol
#

Whos Flick? @lethal timber

raven mist
lethal timber
#

And what am I going to know, friend, I live on the same block as a cyber cafe and have the same internet company and also share a NAT connection ...

#

Anyway ... thanks anyway .. it's time to change company xd

quaint patrol
lethal timber
#

yeah.... it's He's my fucking neighbor and we talked a few times and he helped me download the game and everything but it has nothing to do with it ... before I didn't even play on pc and he helped me create an account, discord etc ...

quaint patrol
hexed nimbus
floral bane
#

Hi, how to report someone ??

marble mantleBOT
#

Hey, @floral bane

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid obsidian
#

do y'all give away the map seed before a server wipes?

#

or is it random

rotund salmon
vapid obsidian
#

ah ok damn

rotund salmon
vapid obsidian
#

im just tryna do a challenge video and was hoping to see the seed so i could prepare in advance, no worries though thanks

rotund salmon
#

happy to help heartoria

mental hinge
#

3x EU no bps, we just got raided by 10 people, sin and kp clan teamed up

spare widget
#

@mental hinge You'd want to make a ticket in-game with "/ticket add (your report with details)", rather than calling out anything here

#

Never hurts if you record a clip to include a link to an uploaded video (unlisted YouTube, Streamable, etc). And obviously don't call out anything in chat or voice if you suspect rulebreaking.

mental hinge
#

Thats kinda late for a clip raid is over 30 minutes ago

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I'll send a ticket, thanks.

sturdy linden
#

I tried appealing and it said that I cant appeal cause I dont have a ban but when I load into a server it says im banned for "playing with a hacker"

wintry pawn
#

can somebody come ban this guy on 5x zeus eu. i did ticket allready.

livid tapir
#

Wait for the ticket to be answered

rotund salmon
livid tapir
#

We do not expedite anything for anyone regardless of vip status etc.

sturdy linden
#

I was banned a month ago

rotund salmon
#

The website is having some issues

sturdy linden
#

Done\

livid tapir
woven wagon
#

Appeal Update
Our administration has reviewed your appeal and it has been accepted. How long do i need to wait

livid tapir
woven wagon
#

Haven't tried

livid tapir
#

Maybe try…?

woven wagon
#

ok

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Disconnected: Unban in: 6D 18H | Playing with hacker

#

huhhhh Oh, my god

rotund salmon
#

You'll be unbanned in 6 days then lol

livid tapir
#

^

#

Don’t play w cheaters lol

woven wagon
#

I won't be with them next time

#

NotLikeThis cheaters

livid tapir
boreal drum
#

There is a scammer Rin.#3139 impersonating me. A ban would be nice ❤️

livid tapir
#

Maybe message them if you’re super uncomfortable with it?

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Dunno doesn’t seem explicitly wrong, is there anything they’ve done specifically to harm you or your image?

livid tapir
#

Ah they’re scammers

#

Gotchu

boreal drum
#

Yeah, I've just banned them in the Rust discord. Thanks

raven mist
grand nacelle
#

HEY I BEEN BAN FOR CASHBACK <-- Can i pay you guys and get unban ? THANKS

marble mantleBOT
#

Hey, @grand nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

raven mist
grand nacelle
#

hey i can appeal its denied

boreal drum
#

924545905598795796

livid tapir
#

He’s banned lol, ty for the report

grand nacelle
#

i have to pay you you guys

raven mist
grand nacelle
grand nacelle
livid tapir
near halo
#

Hi im playing on a 5x server and i was wondering where i can find all the commands im able to use.

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Things like /home and / outpost. Is there list somewhere?

livid tapir
#

Not too sure off the top of my head

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/help maybe

stone tundra
#

if someone is adding u on steam and ask u to vote for rustoria its scam right?

livid tapir
#

Yes

livid tapir
stone tundra
#

i did

livid tapir
#

Thank you

near halo
#

thankyou @livid tapir /commands worked ♥️

prisma steppe
#

hello, can i ask when i got banned on eu 2x vanilla ?

livid tapir
prisma steppe
#

and 1 more question : ban is on every server?

uneven barn
#

/report

marble mantleBOT
#

Hey, @uneven barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven barn
#

/ticket

marble mantleBOT
#

Hey, @uneven barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

uneven barn
#

!appeal

marble mantleBOT
#

Hey, @uneven barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

uneven barn
marble mantleBOT
#

Hey, @uneven barn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
uneven barn
#

f7 ?

livid tapir
#

That too

hexed nimbus
uneven barn
#

ok thx

livid tapir
#

Ty mike

prisma steppe
#

So, when i got banned on 2x server, am I banned on official too?

hexed nimbus
mighty jackal
#

yall wanna see a cheater

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can we get an admin on the trio do boot this guy?

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cause hes flown up our base, only tap headshots, he accidntly kills peoplw when he shoots

quaint patrol
#

Please in future make tickets, We don't know unless you tell us 🙂

prisma steppe
#

admins? can u tell me on what server i got banned?

livid tapir
#

I’d go on to say you know why you got banned, please submit an appeal if you have not already and it’ll be dealt with

livid tapir
#

@queen vault how can we help?

eternal carbon
#

I got banned for teaming with a cheater, but he was really just an ally with game chat comms that i met that wipe.

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Does it mean i can't play any rustoria servers

quasi crest
eternal carbon
#

My appeal got denied, I wish the system would allow you to just speak with an administrator about it.

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Because I truly had no idea that that kid was cheating or i wouldn't have risked getting banned on a good server.

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It was also a month ago and I figured it wasn't perm, but it was.

fringe dagger
#

how can i make a ticket

hexed nimbus
rotund salmon
gusty stirrup
#

does mondays wipe today

marble mantleBOT
#

Hey, @fringe dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

gusty stirrup
#

im just asking bc there is still almost full pop

stone juniper
#

!appeal

marble mantleBOT
#

Hey, @stone juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
fringe dagger
#

!appeal

marble mantleBOT
#

Hey, @fringe dagger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

gusty stirrup
#

thx

storm copper
#

i wanna buy vip

rotund salmon
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

livid tapir
#

@modest carbon how can we help you

heavy sphinx
#

How come every time i beat the queue my game crashes when its my turn to load up?

livid tapir
heavy sphinx
#

alright thanks

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like on steam?

marble mantleBOT
heavy sphinx
#

thank you g

#

how much is vip i think ima just say fuck it and buy it 184 ppl ahead of mea

mellow blaze
#

every time i connect it says disconnected: scripting even though I've never scripted before/been banned for scripting

marble mantleBOT
#

Hey, @mellow blaze

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

modest carbon
#

Hi admin, I got my appeal denied but when i appealed I got this message. "YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. THAT BEING SAID, YOUR BAN IS TEMPORARY AND WILL EXPIRE AT 12/25/2021 10:08:17 PM." I waited and im still banned but I was able to appeal again? So I did and I got this message " YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. " The person that got banned in our team doesnt play with us anymore but his account isnt EAC or game banned ? I play with people on reddit so I cant investigate every person I play with and I play with big groups. My steam profile is ( https://steamcommunity.com/profiles/76561199125791893/ ), the person that got banned in our group was ( https://steamcommunity.com/id/Priscilla291992 ) this person is still playing because i remember this guy having 1600 hrs now it has 2112 hrs ? I would like just to know why I got my appeal denied thats all. This is the 3rd time, two of them were banned by eac but never received a game ban ?(there still playing to this day) and only one of them got game ban if I remember. This isnt the first time getting banned with groups from reddit/ I cant join real groups because I have low hours so I'm basically fucked either way I go. You cant make friends in the server because everyone is a dick so how I am going to make friends ? And if I do join a group please explain to me how i am suppose to know whos hacking and not when you have 15 plus players in a group ?

willow galleon
#

can one appeal a temp ban?

dawn coral
#

ticket

near halo
marble mantleBOT
#

Hey, @willow galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

mellow blaze
#

I never got a discord pm for the appeal i submitted

livid tapir
livid tapir
mellow blaze
livid tapir
livid tapir
mellow blaze
livid tapir
umbral wedge
#

FUCKING SHIT SERVER man just timed out now i have to sit in 200 queue all the way again fucking shit

livid tapir
livid tapir
umbral wedge
livid tapir
#

Our servers have higher pop and bigger maps than avg so it takes more out of your system

umbral wedge
mellow tundra
#

Timing out often has to do with your connection

#

Considering no other players are experiencing issues (to my knowledge, at this time) it's to do with your internet connection.

umbral wedge
mellow tundra
#

Yup

umbral wedge
# mellow tundra Yup

you could atleast answer it honestly and saying your server is pretty full rn and might be having some problems handling that

mellow tundra
#

Our servers have no issues whatsoever handling their pop, if they did, we wouldn't allow them to reach such high pop

umbral wedge
mellow blaze
#

@mellow tundra any way to speed up a false ban review so i can play wipe? just bought vip :/

livid tapir
mellow tundra
livid tapir
#

In this case it’s 650

unkempt basin
#

how long until admins check report tickets ?

livid tapir
#

Usually within the first hr though

willow galleon
#

hey I got a 1hr banned and it has already passed an hour, maybe around 5min have passed, do I need to wait more time or?

mellow tundra
unkempt basin
#

damn

livid tapir
#

It’s usually reasonably fast though

unkempt basin
#

we have one cheater, brand new account, russian, triple headshotting

#

with a goddamn sar

livid tapir
#

It’ll be reviewed when an admin is available 🙂

unkempt basin
#

great to know :)

livid tapir
#

Sit tight, find their base and get ready to offline

unkempt basin
#

will the group get banned ? will their base be removed ?

livid tapir
#

Base removed no, group banned yes

#

Admins do not interfere in gameplay

raven mist
unkempt basin
#

rustoria eu small

wispy loom
umbral wedge
worthy oracle
#

theres a cheater rn i got a clip of him

marble mantleBOT
#

Hey, @worthy oracle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

wispy loom
#

Connection issues can be caused by several things

#

We take it for granted that we have a stable connection at all times now, but do keep in mind that your data has to travel quite a lot physically still

#

Anything can go wrong between you and our host

willow galleon
near halo
#

got this and im still banned. I gotta wait 15-20 mins until i can get in?

livid tapir
livid tapir
near halo
#

it didnt say anything when i sent that msg, but now i see this

livid tapir
#

Well

livid tapir
near halo
#

i assumed since my appeal was approved it meant id be unbanned, as another admin had already told me it was a 1 week ban before the appeal

reef frost
#

I really need to speak with an admin please

livid tapir
livid tapir
reef frost
#

a team on our server are saying they watch child porn and saying other disturbing things really disgusting need more than a ban.

quaint patrol
reef frost
#

like litterally sick the stuff they are saying. ive clipped it all

livid tapir
reef frost
#

how do i ticket them?

marble mantleBOT
#

Hey, @reef frost

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
#

What server is this?

quaint patrol
#

Please submit a ticket Glenny, Then DM me once you have done so

reef frost
#

thank you for taking this seriously fucking sick people

livid tapir
#

Of course

near halo
livid tapir
#

My bad assumed itd be a 7 day

near halo
#

actually i prob just misunderstood, other admin prob meant itd be a 1 week ban after i put my ticket in

near halo
#

my bad, thank u all for help

livid tapir
#

Just be careful who you make a teammate in the future lol

ivory portal
#

i cant use shop in game

near halo
livid tapir
ivory portal
#

i need to link steam but i already did that

livid tapir
#

Did you /auth in game?

ivory portal
#

yes

reef frost
livid tapir
#

!link

marble mantleBOT
#

Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

livid tapir
vivid lynx
#

i was 90 in que and my pc crashed is there anything you can do?

livid tapir
vivid lynx
#

please?

ivory portal
#

i have steam and discord linked

livid tapir
vivid lynx
#

im playing with a youtuber does that help my case?

livid tapir
vivid lynx
#

pretty please?

#

what if they have more than 20 subs

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

livid tapir
#

Get them to buy it for you

timid eagle
#

Hey guys i was playing on EU 5x Trio with my buddies As i respawned someone gave me his base's door code since he moved to another. Now i got banned because of group limit of 3...

#

How long will that ban last?

#

And i kind of think the person who gave me his doorcode did that on purpose...

livid tapir
timid eagle
#

It just says disconnected: Banned: exceeding group limit of 3

livid tapir
timid eagle
#

ok thank you

tame lion
#

huge clan cheating on the us 3x pretty sure

exotic dagger
#

guy using aimbot rustoria 2x vanilla

quasi crest
#

!report @exotic dagger @tame lion

marble mantleBOT
#

Hey, @exotic dagger

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tame lion
#

?

proven terrace
#

!appeal

marble mantleBOT
#

Hey, @proven terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tame lion
#

i put a ticket in on the server but can u come look at this guy we cant play with them around

#

literally leave the base and get triple pre fired

marble mantleBOT
#

Hey, @tame lion

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
#

^ this is the process

gloomy pulsar
#

He did

tame lion
#

i did

exotic dagger
#

how i can upload a clip?

gloomy pulsar
#

He just needs to wait

livid tapir
#

@chrome scroll @austere wasp @dark vigil are all with you right partikle?

tame lion
#

ye

chrome scroll
#

yeah

livid tapir
gloomy pulsar
livid tapir
tame lion
#

damn

chrome scroll
#

damn

gloomy pulsar
#

Unlucky a lot of people call cheats so yeah they have todo all tickets and I’m fairly sure they is more than 1 hacking ticket

exotic dagger
#

thanks

bleak talon
#

Hey,is possible to buy a one time for all servers vip?

livid tapir
bleak talon
#

what about all servers?

#

so annoying that have vip only on one server

livid tapir
#

Also no, we sell vip per server

bleak talon
#

this vip stuff,should be on all servers...

livid tapir
#

I getchu but the size and numbers of our servers don’t allow for multi server or lifetime vip

#

Not viable as of right now, with us being one of the biggest server providers for rust

rigid elk
#

hey i keep trying to join rustoria 2x monday but it keeps saying disconnected world file mismatch does anyone know how to fix this?

marble mantleBOT
#

Hey, @rigid elk

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

shell plank
#

where do i report cheater

quasi crest
marble mantleBOT
#

Hey, @shell plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

shell plank
#

/ticket

marble mantleBOT
#

Hey, @shell plank

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

copper night
#

!boost

marble mantleBOT
hexed vine
#

is US long down? or is it jsut me

wispy loom
#

Looks like a server crash occurred, should be back up in not too long

hexed vine
#

@wispy loom is it going to roll back?

cobalt pine
wispy loom
#

There is a chance it will, it will just load the most recent save
Hopefully it won't have much of an impact on you guys

hexed vine
#

oaky thank you

wispy loom
#

The server is booting back up

cobalt pine
#

what will happen to cargo

nova willow
#

... nvm lmao

cobalt pine
#

@wispy loom what will happen to cargo ship

wispy loom
#

US Long is back up
connect long.rustoria.us:28015

wispy loom
#

I'm not able to help you with that unfortunately, but we have luckily have a dedicated channel for that where you can make a ticket in Discord - #payment-support

nova willow
#

okay i was gonna do that but didnt wanna waste anyones time thats why i asked you

#

but will do thanks for the help

wispy loom
#

Appreciate it, but feel free to make sure of it 🙂

#

It's what it's meant f or

livid tapir
#

caelifera @modest carbon was banned for association but his appeal was denied and said he would be unbanned on xmas. hes still banned

#

can you check it out, his steam ID is 76561199125791893

toxic sorrel
#

On Long the server went down wile I was sitting in my mini and when I logged back in I can't enter it anymore

livid tapir
#

this includes refunding of loot

livid tapir
#

(sorry for the ping)

livid tapir
#

@modest carbon ive been informed that your ban is in fact not temporary

gusty stirrup
#

hey how do i appeal for playing with a hacker bc i never played with a hacker i had a 4 man me, trips ending, mclovin, and rxtro but im banned forever and cant play anymore bc somehow i was playing with a cheater soooo how do i appeal

marble mantleBOT
#

Hey, @gusty stirrup

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

arctic inlet
#

i need help by jacob

stuck rapids
#

Do you have a developer with the steam name Jerry? If not then there is someone trying to scam steam accounts

tough yarrow
marble mantleBOT
#

Hey, @arctic inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

wispy loom
#

Please block and report the Steam user

#

Always good to check!

stuck rapids
#

ok

#

thank you

nova willow
#

why is no one responding to my ticket

lone mortar
spice jungle
#

how do i get ip for 3x no BP US server

quaint patrol
#

You can find the IP's in the bots on the right hand side

frail iris
#

ban vpn?

fathom ivy
#

How long does it take for an appeal

#

My buddy been waiting for almost a week

lone mortar
marble mantleBOT
#

Hey, @frail iris

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

crude nova
#

!APPEAL

marble mantleBOT
#

Hey, @crude nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lone mortar
nova willow
frail iris
#

why ban evasion

#

ban evasion

lone mortar
# nova willow Today at 6:46 PM

Give it some time as the administration team deals with hundreds of tickets a week. But I can assure you that it will be looked into and you will receive a reply.

frail iris
#

I don't understand

distant grail
#

ayo admins theres this pedo in chat

lone mortar
# frail iris why ban evasion

Most likely cause you had an account and got banned then made an alternate account and tried to play again but you were already permanently banned.

lone mortar
marble mantleBOT
#

Hey, @distant grail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

frail iris
#

I've been playing. It seems that it's a problem with the Internet

#

I must turn on VPN

marble mantleBOT
quaint bluff
#

i need to speak with a administrator

hasty arrow
#

same

quaint bluff
#

admins active?

wispy loom
#

What's up?

quaint bluff
#

can you direct message with me

near halo
#

need admin have clip of cheater

upper escarp
marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

upper escarp
#

please make a ticket

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow blaze
#

any admins available

rugged mason
jolly creek
#

!ticket

marble mantleBOT
#

Hey, @jolly creek

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

jolly creek
#

They're on [US] Rustoria.co - 10x No BPs [Loot+/Shop/Kits] XMAS UPDATE!

marble mantleBOT
#

Hey, @jolly creek

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rugged mason
jolly creek
# rugged mason !ticket please

Yeah I know, they logged out or got banned one or the other because they aren't on anymore. They'll get game banned eventually

#

I have a metal clip, not sending here since it's sensitive info

neon wren
#

can i get help im waiting in the vc labled waiting for support

#

d

#

i been here for 15 minutes

#

hello ? <@&274971100184576010>

zealous kettle
shy grove
#

I cant use /s shop

#

even though I've connected

livid willow
#

still banned on here and i didnt even do anything and i filled out ban appeal

livid tapir
#

@fiery quest can i help you?

livid willow
#

its been two weeks

livid tapir
livid willow
#

i filled it out

primal chasm
#

I HAVE BEEN CALLING FOR AN ADMIN IN GAME FOR 30 MINUTES

#

WHERE ARE YOU PEOPLE

cold dove
#

Rustoria U.S Monday lagging super bad for the past hour can y'all fix

faint laurel
#

i got banned for playing with a hacker??? My steam is KBS_Fl3st #support any body that can have anything like info please DM me. Me and my team got banned for playing with a hacker. none of us were kacking. wereported a hacker but we got banned playing on Monday server.

marble mantleBOT
#

Hey, @faint laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

waxen moat
#

<@&274971100184576010> fix yo damn server

dark prairie
#

fix this shit lag

ornate ledge
#

please restart mondays, performance is pretty bad now - 2-3 second delay

median echo
#

mondays need a restart badly

waxen moat
#

<@&274971100184576010>

#

<@&274971100184576010>

sleek urchin
#

<@&274971100184576010> monday needs a restart really badly

waxen moat
#

yo <@&274971100184576010>

upper escarp
#

Please do not tag the administrators. They have been notified of the lag.

midnight vapor
#

yo how do i report someone

rotund salmon
marble mantleBOT
#

Hey, @midnight vapor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

mellow tundra
#

aware of and are looking into us mondays

midnight vapor
#

the name of the person is in Korean or Chinese I can't tell but I cannot put their name

ornate ledge
#

thank you Aden

faint laurel
#

Can the admins check my unban reqest

dark prairie
#

time to sit in our base for t he next 40 mins then another 40 min queue just for them t o fix this god awful running wipe

rugged mason
gentle prawn
#

restart

heavy sphinx
#

when is the server restarting? could you give us a heads up please

mellow tundra
#

we’re looking into the issue though

gentle prawn
#

soooooo bad

maiden shale
#

just restart

gentle prawn
#

fix issue fast 👎 / issue resolve itself 👍

lunar blaze
#

pls restart

prime dome
#

i cant appeal a mute

#

doesnt let me appeal on the website

heavy sphinx
#

are we restarting or no

faint laurel
#

Can the admins check my unban reqest

livid tapir
faint laurel
#

About 20 mins ago

livid tapir
#

it takes between one and three days

faint laurel
#

oh ok

#

bc it wasnt me or my friends idk what happend.

livid tapir
#

no problem

#

will still be between one and three days on avg to be reviewed

#

could be a little longer but usually isnt

rain lion
#

Is it possible for a mod/admin on here to see who bagged someone in our compound?

#

They bagged someone from another compound

#

We need to kick the insider who won't own up to it

rotund salmon
#

Insiding is allowed

rain lion
#

Breaks trust though.

rotund salmon
#

It's part of the game

rain lion
#

No way to get the bottom of it?

rotund salmon
#

Not much we can do

#

try not to invite random people

marble mantleBOT
#

Hey, @mortal furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

upbeat grove
#

76561198320466395

#

I didn't cheat. Why can't I get into the server? Is it because I use a VPN?

ember briar
#

/appeal

marble mantleBOT
#

Hey, @ember briar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

upbeat grove
#

I need an explanation if VPN is used as an excuse to not run me

ember briar
#

idk

#

i get b anned for evasion when im just trying to learn the game

eager needle
#

I keep lagging and getting eac ban on small why

dark prairie
#

WHAT>

waxen moat
#

is server down

dark prairie
#

what just happened to mondays

waxen moat
#

us mondays

dark prairie
#

istg if i come back and im dead im going back to rusticated

waxen moat
#

<@&274971100184576010>

dark prairie
#

<@&274971100184576010>

raven mist
#

Aware

dark prairie
#

"Aware"

last frost
#

Is there an administrator online? I am banned by the VPN. 76561198963139820 This is my steam ID. I have already submitted my application on the website.

dark prairie
#

istg if i come back and im dead ima be aware that im not playing this bs ever again

modest carbon
leaden fractal
#

I lost a fucking sar this server sucks and i have a fucking vip membership

last frost
#

@compact parcel

heavy sphinx
#

gg\f

#

quit saying fuck so much @leaden fractal

leaden fractal
heavy sphinx
#

I found a sar on the ground and a guy full of loot this server is great xD

compact parcel
#

@heavy sphinx

ornate ledge
#

ETA?

compact parcel
#

@leaden fractal

dark prairie
#

fix the server

ornate ledge
#

Monday ETA?*

heavy sphinx
#

there working on it guys relax. probably like 5 mins.

raven mist
#

Few mins

heavy sphinx
#

thaniks @raven mist

dark prairie
trim gorge
heavy sphinx
#

No dumbass @dark prairie this isnt cosco

ornate ledge
#

3 failed auto restarts probably means a rollback or some shit

heavy sphinx
#

hopefully the lag will be fixed! thats all that matters

heavy sphinx
#

Lol

compact parcel
#

Please keep this chat on topic please, thanks

trim gorge
#

will there be rollback??

dark prairie
heavy sphinx
#

theyre fixing the server

dark prairie
#

whats the point

heavy sphinx
#

be nice robins

raven mist
dark prairie
heavy sphinx
#

robins its the holidays

raven mist
#

U good robins?

heavy sphinx
#

people are busy you wouldnt get it

leaden fractal
#

Can I get vip role discord bugging

raven mist
#

Server booting up PepeOk

trim gorge
#

will there be rollback

dark prairie
# raven mist U good robins?

tf u mean? the server has been lagging the past 3 hrs some of the time being unplayable and u had a solid 100 ppl typing in chat and nobody said anything tf

trim gorge
#

thanks for awnering my question

#

stupid ass rollback

dark prairie
#

holy shit i j lost an entire layer to my base wtf was this rollback

ornate ledge
#

how fucking long is this rollback

modest carbon
#

Can any admin Please explain why I got denied for my appeal?

near halo
#

too many cheats

regal wave
#

<@&274971100184576010>

compact parcel
#

If you need to appeal a ban, you appeal at the link below

#

!appeal

marble mantleBOT
#

Hey, @compact parcel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

modest carbon
ornate ledge
#

@compact parcel I lost a T3 from this rollback

#

I placed it, came back from the restart

#

and its missing, scrap also missing from my inventory

compact parcel
compact parcel
ornate ledge
#

of course

faint laurel
#

Yo <@&274971100184576010> I got banned for playing with cheater??? Idk how I was can someone look into it I was a 3 man

#

?

modest carbon
glad flame
#

i need help

marble mantleBOT
#

Hey, @faint laurel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

faint laurel
#

I did <@&274971100184576010>

glad flame
#

admin theres a cheater on rustoria us small his name is jerome

faint laurel
#

And no one is doing anything

glad flame
#

blatant cheating i f7ed him

compact parcel
faint laurel
#

It’s been 2 days

compact parcel
glass chasm
#

yo any admins online

faint laurel
#

But if I told u u guys can’t check now??

glass chasm
#

me and dom need to report a cheater

glad flame
#

any admins?

compact parcel
marble mantleBOT
#

Hey, @glass chasm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

faint laurel
#

If me and my team can’t play this wipe then it’s kinda ruined

glass chasm
#

he is fying

fiery slate
#

My account has been banned and I need the administrator's help!

#

My account has been banned and I need the administrator's help!

marble mantleBOT
#

Hey, @fiery slate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

modest carbon
# compact parcel Which administrator said that?

That was on the website, I waited for dec 25 and i go on the server and it said I was still banned. A mod told me to appeal again and the appeal didnt have that message that told me that, its like it reset and it allowed me to appeal again so I did and it was denied. The only mod that can say im not lying about that message is netspl0it#0518 that I talk to a month ago

modest carbon
raven mist
compact parcel
modest carbon
compact parcel
modest carbon
compact parcel
modest carbon
# compact parcel The decision is final, and I am not going to continue discussing this issue

Okay im sorry but I dont understand why It said ill be unbanned on dec 25 and im still banned thats all. Its seems really unfair to say Im going to get unbanned and it doesnt happen. I just wish I could talk to someone over voice, the person I talk to was like the head admin(knows the owner or something) and told me to talk to him if this ever happenes and he wants to talk but I dont remember his name. If you could please help me out at least telling the admin that unbanned me last that would be great, thats all I want from you.

compact parcel
marble mantleBOT
#

Hey, @near pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near pawn
#

/ticket

marble mantleBOT
#

Hey, @near pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @near pawn

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tough bane
#

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

#

Ingame Please

raven mist
#

He is gone

marble mantleBOT
#

Hey, @hollow relic

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

austere perch
#

how do i make a tricket for someone being racist in game

regal wave
#

I submitted my ticket, but no one answered me, please

compact parcel
daring bluff
#

Why was my above display rejected

regal wave
#

ok

compact parcel
#

!ticket

marble mantleBOT
#

Hey, @compact parcel

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

regal wave
#

Ticket tool answered me, but I don't know how to reply

tough bane
#

You can reply then with /ticket add again. I would recommend this if you have further evidence of the cheater. If you want to say thank you or something you are at the correct place here 🙂

regal wave
#

thank you MonkaThumbsUp

long hemlock
#

Mute this guy spamming pls

tough bane
long hemlock
#

Yea i gotchu

daring bluff
#

When can I apply for a contact ban

tough bane
hexed nimbus
marble mantleBOT
#

Hey, @regal wave

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

long hemlock
#

nah server nuclear got it

hexed nimbus
#

Ah ok otherwise you could just mute m by clicking his avatar and select mute

tawdry eagle
#

I need help

near pawn
#

yo if the guy that i just reported got banned 10seconds after killing me is there anyway i can get my shit back

hexed nimbus
near pawn
#

alr

tawdry eagle
#

My account has just been blocked using VPN, help me deal with it@hexed nimbus

near pawn
#

@hexed nimbus do you guys destroy the cheaters base

hexed nimbus
tawdry eagle
#

yes

marble mantleBOT
#

Hey, @tawdry eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

hexed nimbus
tawdry eagle
#

APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.

#

I filed an appeal a few months ago

hexed nimbus
#

@compact parcel could you take a look 👆

tawdry eagle
#

Can you take care of this for me, buddy

compact parcel
tawdry eagle
#

All right. Thanks, man

rigid sinew
#

hello adm i get vpn ban 76561199184285778 aready appealed

vague geode
#

Hey admins ik yall just got a report on me so to make your life easier dm me and I will let you do a pc check.

compact parcel
vague geode
rigid sinew
#

tks a lot adm

raven mist
vague geode
#

yall wanna pc check or just gonna spectate me?

raven mist
#

We are not looking into every pc of every reported player. No

rigid sinew
#

76561199135412589 76561199158934065 server restart teammate all get vpn ban😂

deft sinew
#

i need help

leaden fractal
#

A

regal wave
#

i need help i bans evasion What should I do? 76561198132153031

marble mantleBOT
#

Hey, @regal wave

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

bright stump
#

/ticket

marble mantleBOT
#

Hey, @bright stump

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

pallid blaze
#

YO

#

@spare widget i miss u 😦

cinder ivy
#

!appeal

marble mantleBOT
#

Hey, @cinder ivy

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

inner lichen
tough bane
vague geode
#

76561199113432607 doxxing

rotund salmon
marble mantleBOT
#

Hey, @vague geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vague geode
#

!ticket

marble mantleBOT
#

Hey, @vague geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vague geode
#

/ticket

marble mantleBOT
#

Hey, @vague geode

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

rotund salmon
#

In game

long hemlock
#

!ticket

marble mantleBOT
#

Hey, @long hemlock

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

trim gorge
#

whats up with the red text

livid root
#

One message removed from a suspended account.

rugged mason
livid root
#

One message removed from a suspended account.

tough bane
livid root
#

One message removed from a suspended account.

tough bane
livid root
#

One message removed from a suspended account.

tough bane
#

He shall dm me 🙂

livid root
#

One message removed from a suspended account.

#

One message removed from a suspended account.

tough bane
#

Yes

livid root
#

One message removed from a suspended account.

#

One message removed from a suspended account.

carmine remnant
#

hellow !

#

who can give me a link to buy a vip

rugged mason
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

carmine remnant
#

thx !

slim panther
#

Hey, little question.. Where can i buy VIP for rtg-ukn server?

#

any help would be great

#

Found it, forget it. Still thanks.

copper night
#

👍

slim panther
#

ok... just bought vip but i dont have it on rtg :/

copper night
#

did you buy the vip "R.T.G" @slim panther

slim panther
#

Yeah?

copper night
#

and you have waited 5 minutes ?

#

since time of purchase

slim panther
#

a bit, should be close 5 min now

#

or more dont have a good feeling right now

copper night
#

can take up to 5 or so

#

also to double check u bought rtg vip you can check under your purchases tab

#

on your profile

slim panther
copper night
true tree
#

I was playing with random person on Rustoria.co - US Mondays and i get banned for ,,playing with hacker". So now i can't play on any of Rustoria servers. I wonder can i get unban somehow?

marble mantleBOT
#

Hey, @true tree

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

true tree
#

thanks

gloomy pulsar
#

If it’s your first time I highly doubt it’s perm

stable tulip
#

Is it possible to get a donator kit moved from US Zeus to EU Zeus?

brave agate
#

How long does it take to get discord unlinked on the site?

tough bane
stable tulip
quasi crest
#

Then you should make a ticket in #payment-support and explain there the situation

stable tulip
quasi crest
near halo
#

I'm trying to link my twitch and subscribe to the YouTube channel but it does not work. Already subbed to yt but it is not verifying on the website

tough bane
near halo
#

👍

neat cape
#

admin

primal hinge
#

admin

neat cape
#

wtf pro cheater in rustoria just run and shoot i have video just run and shoot head wtf

fleet prism
#

l0l

quasi crest
neat cape
#

howww

marble mantleBOT
#

Hey, @neat cape

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

neat cape
#

ok i make it

quasi crest
near halo
#

hey guys, i don't have time to play rust anymore and i would like to stop my vip + subscription but the link doesn't work no matter what browser i use ..

marble mantleBOT
compact parcel
quasi crest
#

Np🙂

near halo
#

Yes thank you guys, but that's when I validate by clicking on the second red box that it doesn't work

near halo
#

Ok

prisma bolt
#

how to support

near halo
#

Hey guys! I got banned on the server for the following reason : playing with cheaters , i would like to know who the cheater is or get an unban

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

prisma bolt
#

jakob

#

can you dm me?

quaint patrol
#

How can I help?

prisma bolt
#

some servers are at 300ping for me for some reason

#

others are fine like usual

quaint patrol
#

Have you tried restarting your internet?

prisma bolt
#

yeah its been since summer i think , i just noticed that some other servers are at normal ping, while the majority are high af, at first i thought its my provider routing changed so it got worse, but trying to dig deeper for more info

quaint patrol
twilit dirge
#

is there any chance if a staff member could help me with a refund of a payment?

twilit dirge
#

i have gone to the website, but it doesn't give a lot of information about how you ask for a refund.

quaint patrol
twilit dirge
#

how do i fill in the ticket

quasi crest
twilit dirge
#

payment support ticket about VIP

quasi crest
#

click here and type in the ticket your issue.

twilit dirge
#

where do i type in everything after I've clicked that button. I got a discord DM from a bot that gave me the ticket, but I don't know where to type it in

quasi crest
twilit dirge
#

don't see it anymore

#

okay, got it now, what to do after I've clicked it

quasi crest
#

Type in the ticket your steamID , the payment method and your E-mail

twilit dirge
#

doesn't work

quasi crest
twilit dirge
#

k

simple wing
#

im trying to link my twitch account but it isnt working

#

Same with youtube

tough bane
# simple wing

Sadly the API for Twitch and Youtube are not working currently. We are aware of that issue and we are working on it 🙂

simple wing
#

ok!

#

also i keep getting unverified tf

tough bane
compact fulcrum
#

i send my appeal 4 days ago and i still dind t got an awnser

simple wing
#

e

tough bane
#

Can you send me a screenshot of it, your steamid and the ban reason please.

compact fulcrum
compact fulcrum
#

@tough bane

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
compact fulcrum
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slate socket
#

Can the administrator with red name help me?

gloomy pulsar
#

Not a admin but I can try and help @slate socket

slate socket
#

It's some unban questions. Thank you anyway

tough bane
worldly cedar
#

Here people launch a salute in the form of a swastika symbol, can they give a ban for this?

slate socket
#

I want to apply for lifting the ban on us. The punishment for me is that I evade the ban, that is, I log in to the game with another account, but I haven't done so. I only have one account. My teammates and I want to go back to our favorite server. Some of our team-mates have been forgiven, and I hope I can also be forgiven.

marble mantleBOT
#

Hey, @slate socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

tough bane
slate socket
#

The appeal has been rejected. I have no chance to restore the facts.

gloomy pulsar
#

Appeals are final decisions

#

If denied it means denied

slate socket
#

Other teammates in my team have the same situation and the same punishment decision as me. He has been forgiven and asked the administrator to apply for lifting the prohibition. Their account can log in to the game, but I can't.

tough bane
worldly cedar
gloomy pulsar
#

Idk then

tough bane
# worldly cedar where to throw the application?

If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

dull vessel
#

If my appeal gets denied is there anyway to play in rustoria ever again

slate socket
#

@tough bane I don't quite understand what you mean,

tough bane
gloomy pulsar
#

!report

marble mantleBOT
#

Hey, @gloomy pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slate socket
#

chinaese. Sorry, my English is very poor

gloomy pulsar
dull vessel
#

I think so I don’t know why I’m banned though

gloomy pulsar
#

What does it say when trying to load

dull vessel
#

It just says banned play elsewhere

tough bane
tough bane
dull vessel
#

No why

slate socket
#

A member of our team has a VAC ban. We don't know whether he really has cheating, but since he has been VAC, we recognize the punishment, but hope it's not permanent. And the reason for my punishment is evaluation

tough bane
gloomy pulsar
#

That has a ok chance to be unbanned for you it’s just because you ban evaded

dull vessel
#

Rustoria 5x is my favorite server

gloomy pulsar
#

Because usually association isn’t perm

tough bane
dull vessel
#

Dang man

#

I dont even know what I did?!?!

gloomy pulsar
#

Did you script or anything

slate socket
#

My punishment decision now is eavsion, but I can't connect to the game. Every time I log in to the game, I will be prompted for eavsion, but! In app, I can't submit a complaint anymore

dull vessel
#

No

gloomy pulsar
#

Evasion isn’t taken very nicely

tough bane
lament palm
#

how does the discord connection to the server work , i mean how can i claim kit discord now?

tough bane
#

If your appeal then says that it is denied I sadly can not do anything for you.

gloomy pulsar
#

He said that he got banned for association

marble mantleBOT
#

Hey, @lament palm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

primal oyster
#

/ticket

marble mantleBOT
#

Hey, @primal oyster

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slate socket
#

I know the rules, but I didn't escape because I only have one account. At that time, I logged in to the game once on Friday and didn't log in again for a long time after playing for 5 hours. After wiping again, I logged in to the game and prompted me eavsion If you can find my login record, you can prove that what I said is true

tough bane
regal wave
#

Appeal Update
Our administration has reviewed your appeal and it has been denied.

slate socket
#

Where do I want to create it

livid tapir
#

Or is there more to that sentence

regal wave
#

I'm a logistics in our team. I don't know someone hacked. Now that person has been kicked, I won't play in that team. Can you help me

livid tapir
regal wave
#

Didn't tell me the time, just bans evation

#

evasion

livid tapir
#

Ok then you have an alt account that was banned for hacking or something along those lines that resulted in you being perma banned

#

Which means you are not welcome on our servers

regal wave
#

But I'm not a hacker. I really want to play this server. My former teammates are hackers

#

I'm not on that team now

livid tapir
primal oyster
#

yo admins

regal wave
#

I swear I'm really not a hacker. I'm a hacker. Will I buy VIP? Please

#

🥺

primal oyster
#

i have ticket on rustoria eu 3x. some clan is racist and i am offended by that. please check my ticket quick

livid tapir
tough bane
primal oyster
#

ok my man

tough bane
#

Please be a little patient as we do go row by row there.

tough bane
primal oyster
#

yeah sure

regal wave
#

Look at my steam information. I've never cheated. It's implicated. Now I don't play with them

#

Please

tough bane
regal wave
#

👍

#

How on earth should I explain

#

Is there really no other way?

tough bane
regal wave
#

My English is not good, you can DM me
I'm sorry

rugged mason
regal wave
#

yes

primal oyster
#

i don t understand why u do not moderate the use of fireworks. when its legit in the game and ppl are using it to be racist. thats just dumb and i am offended by that. please explain it to me

gloomy pulsar
#

It’s hard to moderate

#

Jacob you writing a sa

quaint patrol
gloomy pulsar
primal oyster
#

ok thanks i understand next time ill record video of them doing it or some shit ig

frail vector
#

could i have some help <@&274971100184576010>

livid tapir
frail vector
#

apologies, cant see where to submit a ticket

marble mantleBOT
#

Hey, @frail vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @frail vector

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

slate socket
#

!appeal

marble mantleBOT
#

Hey, @slate socket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

slate socket
#

@tough bane

#

I can't create a new appeal right now

static solstice
#

Supposedly I was playing with a hacker? I have a hard time believing this. Will I be permanently banned or will this further be investigated? Also could I know who was blamed for this thanks.

lilac nova
marble mantleBOT
#

Hey, @static solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

we dont share info on other players bans unfortunately so that is for you to figure out

static solstice
#

Alright

livid tapir
#

and usually isnt perma as long as you submit an appeal

static solstice
#

👍

lean abyss
#

admin can i have a chat with u i got banned for playing with a hacker and i dont know him we met on a rust discord server and he told me he only had 1 account and when u got banned he said that hes main was banned bc he used some free cheats or idk but i promise i didnt know he was hacking and i love the server so please just give me another chance to play on the server

marble mantleBOT
#

Hey, @lean abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

livid tapir
#

^

#

maybe write a better excuse, those thoughts are really jumbled

static solstice
#

Will you guys send us a message on discord knowing if we got appealed or not? And usually how long?

mental hinge
#

Seems like I gotta do most of the work and record all my gameplay for admins to take any action whatsoever, lame rustoria.. lame

rugged mason
slate socket
lean abyss
#

it dosent say i am banned so what should i do?

rugged mason
marble mantleBOT
#

Hey, @lean abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

lilac nova
brisk venture
#

hello, I was banned on the server, I can 't understand why ?

rugged mason
marble mantleBOT
#

Hey, @brisk venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

brisk venture
#

nickname micha007

slate socket
#

@lilac nova Is there any other way? Give us a chance. My teammates and I really want to go back to our favorite server

#

@rugged mason 是白给么

brisk venture
#

hello, I was banned on the server, I can 't understand why ?nickname micha007

rugged mason
marble mantleBOT
#

Hey, @brisk venture

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

grim thicket
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can someone moderate [77]yoh on US 3x?

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a chat moderator would be golden

livid tapir
marble mantleBOT
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Hey, @grim thicket

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

livid tapir
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if a chat mod hops on im sure they'll be dealt with if theyre doing something wrong

grim thicket
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lol thx

hexed nimbus
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3x us ?

grim thicket
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yea. hes done spamming now

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so, if that's y'all.. thanks

wispy dirge
hexed nimbus
static solstice
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!appeal

marble mantleBOT
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Hey, @static solstice

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
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Hey

hexed nimbus
near halo
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Says i am playing with a hacker when i try to connect : discoonected : playing with hacker

marble mantleBOT
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Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

near halo
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I done an appeal

hexed nimbus
near halo
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Ok

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Thanks

tough bane
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Did you already submitted an appeal?

hexed nimbus
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join the server it should tell you

tough bane
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Then you need to create an appeal: If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.

tough bane
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Hey @fallow horizon If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.

near halo
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lmao what

hexed nimbus
near halo
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boy what the hell boy

near halo
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im pretty sure it was a crash

hexed nimbus
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yes and otherwise we get notified and will check it

tough bane
hexed nimbus
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it will tell you if you join the server

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what was the ban for

raven mist
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Hey sizzle, back on another discord acc?

raven mist
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Wont get unbanned aPES2_HmmmmSip

prime zenith
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ayo why did i get banned

hexed nimbus
raven mist
prime zenith
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bro tazx is my friend goofy

gaunt carbon
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Hello all; my friends start playing this server i wanted to join and i got a ban

prime zenith
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everything he did is on him