#support
1 messages · Page 1586 of 1
we will not ban if we just "think" you are cheating
What if you hack on rustoria how longs ban
perm obviously
Perm
I did think that but I wasn’t to sure
We don’t allow cheaters lol
Who would
:ok_hand: muted chrita#6777 (banned in-game)
Me and my f been banned by playing with hacker but non of us are cheating….
Hey, @humble remnant
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Whats your steamid?
Hey, @humble remnant
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199062871251
bro! .... is it a joke? ... Could a staff if you want to check my PC? ... I don't have a fucking wtf hack !!!!!!!!!! ...
76561199160954445
You're not even banned
Than is my friends
Been banned by playing with hacker
Your teammate has been gamebanned
I m same team with this guy
So I thought I been banned too
But can u check what’s the name of the Cheater
"tiger"
is there any way to unban
Nope
I mean unban the other people
They will be banned 7 days, including you
Can we play normally after seven days
76561199129366224 this is my id....Could you tell me why I can't appeal?
you cant cause your appeal has been denied allready #support message
why!
what did you get banned for ?
I want to know why I can't appeal if I play legit ..
they can check my complete pc without problems ...
Your appeal was denied, Its final
👆
fucking NAT connection. The same thing had already happened to me for being a Shared IP
Whos Flick? @lethal timber

And what am I going to know, friend, I live on the same block as a cyber cafe and have the same internet company and also share a NAT connection ...
Anyway ... thanks anyway .. it's time to change company xd
So you don't know who Flick is?
yeah.... it's He's my fucking neighbor and we talked a few times and he helped me download the game and everything but it has nothing to do with it ... before I didn't even play on pc and he helped me create an account, discord etc ...
Your discord account is 4 years old

Hi, how to report someone ??
Hey, @floral bane
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
It's random except for Long servers
ah ok damn
im just tryna do a challenge video and was hoping to see the seed so i could prepare in advance, no worries though thanks
happy to help 
3x EU no bps, we just got raided by 10 people, sin and kp clan teamed up
@mental hinge You'd want to make a ticket in-game with "/ticket add (your report with details)", rather than calling out anything here
Never hurts if you record a clip to include a link to an uploaded video (unlisted YouTube, Streamable, etc). And obviously don't call out anything in chat or voice if you suspect rulebreaking.
Thats kinda late for a clip raid is over 30 minutes ago
I'll send a ticket, thanks.
I tried appealing and it said that I cant appeal cause I dont have a ban but when I load into a server it says im banned for "playing with a hacker"
Wait for the ticket to be answered
Please wait 15-20 minutes. If it still won't let you make an appeal then make your ban appeal as a mute
We do not expedite anything for anyone regardless of vip status etc.
I was banned a month ago
Then make the appeal as if it were a Mute appeal and just say that you were banned
The website is having some issues
Done\
GL
Appeal Update
Our administration has reviewed your appeal and it has been accepted. How long do i need to wait
What does it say when you try to join our servers
Haven't tried
Maybe try…?
You'll be unbanned in 6 days then lol
Fr
There is a scammer Rin.#3139 impersonating me. A ban would be nice ❤️
We don’t really moderate stuff like that
Maybe message them if you’re super uncomfortable with it?
Dunno doesn’t seem explicitly wrong, is there anything they’ve done specifically to harm you or your image?
Can I DM you the screenshot, or post here?
Whichever
Ah they’re scammers
Gotchu
Yeah, I've just banned them in the Rust discord. Thanks
Reported
Do you have their discordid?
HEY I BEEN BAN FOR CASHBACK <-- Can i pay you guys and get unban ? THANKS
!appeal
Hey, @grand nacelle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
He is gone, thank you
hey i can appeal its denied
924545905598795796
He’s banned lol, ty for the report
i have to pay you you guys
@grand nacelle Hey ghost, make a ticket in #payment-support regarding that
im tryna get on for monday wipe <- can we get this done ASAP {{:PLEASEEEE }}
vip-2743
Cool just gotta wait and see if it’s accepted
Hi im playing on a 5x server and i was wondering where i can find all the commands im able to use.
Things like /home and / outpost. Is there list somewhere?
Have you tried /commands?
Not too sure off the top of my head
/help maybe
if someone is adding u on steam and ask u to vote for rustoria its scam right?
Yes
Block them and report them to steam if you can
i did
Thank you
thankyou @livid tapir /commands worked ♥️
hello, can i ask when i got banned on eu 2x vanilla ?
When? Not sure, you can appeal at https://bans.Rustoria.co
and 1 more question : ban is on every server?
/report
Hey, @uneven barn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @uneven barn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @uneven barn
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket 1 cheater in rustoria eu 3x server 27/12
https://steamcommunity.com/profiles/76561198109577088 profile cheater
he use aim and esp please check
m13-m12 location
Hey, @uneven barn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Except for rtg in some cases but usually yes
Ticket in game please
f7 ?
That too
/ticket add ( message and posible link to screenshots or clip )
ok thx
Ty mike
So, when i got banned on 2x server, am I banned on official too?
all rustoria servers
yall wanna see a cheater
can we get an admin on the trio do boot this guy?
cause hes flown up our base, only tap headshots, he accidntly kills peoplw when he shoots
admins? can u tell me on what server i got banned?
U know, you asked if you get banned on the 2x if you can play other servers
I’d go on to say you know why you got banned, please submit an appeal if you have not already and it’ll be dealt with
@queen vault how can we help?
I got banned for teaming with a cheater, but he was really just an ally with game chat comms that i met that wipe.
Does it mean i can't play any rustoria servers
Hey, if you want to appeal your ban please visit https://bans.rustoria.co/
My appeal got denied, I wish the system would allow you to just speak with an administrator about it.
Because I truly had no idea that that kid was cheating or i wouldn't have risked getting banned on a good server.
It was also a month ago and I figured it wasn't perm, but it was.
how can i make a ticket
ban appeal or player reporting ??
!ticket
does mondays wipe today
Hey, @fringe dagger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im just asking bc there is still almost full pop
!appeal
Hey, @stone juniper
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
click the bot
!appeal
Hey, @fringe dagger
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thx
i wanna buy vip
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
@modest carbon how can we help you
How come every time i beat the queue my game crashes when its my turn to load up?
Happens to a few people, might want to verify your game files
Hey, @heavy sphinx
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
thank you g
how much is vip i think ima just say fuck it and buy it 184 ppl ahead of mea
every time i connect it says disconnected: scripting even though I've never scripted before/been banned for scripting
!appeal
Hey, @mellow blaze
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
appealed
Hi admin, I got my appeal denied but when i appealed I got this message. "YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. THAT BEING SAID, YOUR BAN IS TEMPORARY AND WILL EXPIRE AT 12/25/2021 10:08:17 PM." I waited and im still banned but I was able to appeal again? So I did and I got this message " YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. " The person that got banned in our team doesnt play with us anymore but his account isnt EAC or game banned ? I play with people on reddit so I cant investigate every person I play with and I play with big groups. My steam profile is ( https://steamcommunity.com/profiles/76561199125791893/ ), the person that got banned in our group was ( https://steamcommunity.com/id/Priscilla291992 ) this person is still playing because i remember this guy having 1600 hrs now it has 2112 hrs ? I would like just to know why I got my appeal denied thats all. This is the 3rd time, two of them were banned by eac but never received a game ban ?(there still playing to this day) and only one of them got game ban if I remember. This isnt the first time getting banned with groups from reddit/ I cant join real groups because I have low hours so I'm basically fucked either way I go. You cant make friends in the server because everyone is a dick so how I am going to make friends ? And if I do join a group please explain to me how i am suppose to know whos hacking and not when you have 15 plus players in a group ?
can one appeal a temp ban?
ticket
!appeal
Hey, @willow galleon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I never got a discord pm for the appeal i submitted
Sorry bro your ban is temporary, what’s the problem?
When did you submit your appeal?
37 minutes ago
It takes between 1-3 days to be reviewed
Yes
yeah but shouldnt the bot say that my appeal has been submitted
I’m not sure off the top of my head
FUCKING SHIT SERVER man just timed out now i have to sit in 200 queue all the way again fucking shit
Just go to https://bans.Rustoria.co and verify you submitted one quickly
If the server didn’t crash it’s likely a problem on your side not ours
nope has never happend for me before so it can only be your server
Our servers have higher pop and bigger maps than avg so it takes more out of your system
man i have played on the server before never crashed so not becuase your server is bigger and my system is bad, the problem is the server
Timing out often has to do with your connection
Considering no other players are experiencing issues (to my knowledge, at this time) it's to do with your internet connection.
so when i have never timed out before on your servers sitting on 8 ping on the server with 1000 download/upload and never had a problem before you think its my connection
Yup
you could atleast answer it honestly and saying your server is pretty full rn and might be having some problems handling that
.
Our servers have no issues whatsoever handling their pop, if they did, we wouldn't allow them to reach such high pop
but since there is still 200 in queue then open more slots since you have no problem handling them
@mellow tundra any way to speed up a false ban review so i can play wipe? just bought vip :/
You’re selectively reading, we let the servers cap at what they can handle
No way to speed up the handling of appeals, they are dealt with within 1-3 business days as stated on our site.
In this case it’s 650
rip
how long until admins check report tickets ?
Depends on several factors but could be between 10minutes and 24hrs
Usually within the first hr though
hey I got a 1hr banned and it has already passed an hour, maybe around 5min have passed, do I need to wait more time or?
15/20 min
There's not an exact time we give, as it depends on volume of reports and our availability
damn
It’s usually reasonably fast though
we have one cheater, brand new account, russian, triple headshotting
with a goddamn sar
It’ll be reviewed when an admin is available 🙂
great to know :)
Sit tight, find their base and get ready to offline
will the group get banned ? will their base be removed ?
What server are you talking about?
rustoria eu small
Not seeing any global issues but feel free to DM me so we can have a further look at it
dont think there is anything to look at its just annoying that i never had problems before and this one time i actually get on for wipe pretty fast i get timed out
theres a cheater rn i got a clip of him
Hey, @worthy oracle
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Connection issues can be caused by several things
We take it for granted that we have a stable connection at all times now, but do keep in mind that your data has to travel quite a lot physically still
Anything can go wrong between you and our host
I gotta wait more time then?
got this and im still banned. I gotta wait 15-20 mins until i can get in?
What does it say when you try to join
Did you manage to load in yet?
it didnt say anything when i sent that msg, but now i see this
Well
i assumed since my appeal was approved it meant id be unbanned, as another admin had already told me it was a 1 week ban before the appeal
I really need to speak with an admin please
Well they’ve decided pretty clearly that you’ll be unbanned in 6 days from the time the appeal was accepted
What about
a team on our server are saying they watch child porn and saying other disturbing things really disgusting need more than a ban.
An accepted appeal doesn't always mean you will be unbanned straight away
like litterally sick the stuff they are saying. ive clipped it all
Ticket them now and in the future
how do i ticket them?
!ticket
Hey, @reef frost
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
What server is this?
Please submit a ticket Glenny, Then DM me once you have done so
Of course
?? it clearly says 6 days 5 hours when my appeal got approved 5 mins ago so ur msg pretty clearly makes no sense
thank you
My bad assumed itd be a 7 day
actually i prob just misunderstood, other admin prob meant itd be a 1 week ban after i put my ticket in
That sounds accurate
my bad, thank u all for help
Enjoy playing when you can
Just be careful who you make a teammate in the future lol
i cant use shop in game
ya I only played w them on thursday and they ended up cheating on sunday lol
What does it say when you try
Happens
i need to link steam but i already did that
Did you /auth in game?
yes
jacob check your dms please
!link
Hey, @livid tapir
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
Maybe try linking a few more things like discord
i was 90 in que and my pc crashed is there anything you can do?
Sorry no, there’s nothing we can do
please?
i have steam and discord linked
Oh you do, ok restart your game and come back if it still doesn’t work
im playing with a youtuber does that help my case?
No….?
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
^vip is available
Get them to buy it for you
Hey guys i was playing on EU 5x Trio with my buddies As i respawned someone gave me his base's door code since he moved to another. Now i got banned because of group limit of 3...
How long will that ban last?
And i kind of think the person who gave me his doorcode did that on purpose...
I believe 4 days if this is your first offence but you should be able to see ban duration when you try and load in
And you can appeal the ban at https://bans.rustoria.co
It just says disconnected: Banned: exceeding group limit of 3
Then appeal with the link I provided
ok thank you
huge clan cheating on the us 3x pretty sure
guy using aimbot rustoria 2x vanilla
!report @exotic dagger @tame lion
Hey, @exotic dagger
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
?
!appeal
Hey, @proven terrace
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i put a ticket in on the server but can u come look at this guy we cant play with them around
literally leave the base and get triple pre fired
!ticket
Hey, @tame lion
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
^ this is the process
He did
i did
how i can upload a clip?
He just needs to wait
@chrome scroll @austere wasp @dark vigil are all with you right partikle?
ye
yeah
It says in the extract above how to upload clips
What to a ticket send a link in the ticket
Like wraith said you have to wait it out unfortunately
damn
damn
Unlucky a lot of people call cheats so yeah they have todo all tickets and I’m fairly sure they is more than 1 hacking ticket
thanks
Hey,is possible to buy a one time for all servers vip?
No sorry we have no lifetime packages at the moment
Also no, we sell vip per server
this vip stuff,should be on all servers...
I getchu but the size and numbers of our servers don’t allow for multi server or lifetime vip
Not viable as of right now, with us being one of the biggest server providers for rust
hey i keep trying to join rustoria 2x monday but it keeps saying disconnected world file mismatch does anyone know how to fix this?
!mapfiles
Hey, @rigid elk
If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.
If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.
where do i report cheater
!report
Hey, @shell plank
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @shell plank
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!boost
Hey, @copper night
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
is US long down? or is it jsut me
Looks like a server crash occurred, should be back up in not too long
@wispy loom is it going to roll back?
yeah im ahsing the same thing
There is a chance it will, it will just load the most recent save
Hopefully it won't have much of an impact on you guys
oaky thank you
The server is booting back up
what will happen to cargo
... nvm lmao
@wispy loom what will happen to cargo ship
US Long is back up
connect long.rustoria.us:28015
It'll likely still be there but it's usually glitched after a restart/crash
I'm not able to help you with that unfortunately, but we have luckily have a dedicated channel for that where you can make a ticket in Discord - #payment-support
okay i was gonna do that but didnt wanna waste anyones time thats why i asked you
but will do thanks for the help
caelifera @modest carbon was banned for association but his appeal was denied and said he would be unbanned on xmas. hes still banned
can you check it out, his steam ID is 76561199125791893
On Long the server went down wile I was sitting in my mini and when I logged back in I can't enter it anymore
admins do not interfere in gameplay sorry
this includes refunding of loot
||@wispy loom ||
(sorry for the ping)
@modest carbon ive been informed that your ban is in fact not temporary
hey how do i appeal for playing with a hacker bc i never played with a hacker i had a 4 man me, trips ending, mclovin, and rxtro but im banned forever and cant play anymore bc somehow i was playing with a cheater soooo how do i appeal
!appeal
Hey, @gusty stirrup
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
i need help by jacob
Do you have a developer with the steam name Jerry? If not then there is someone trying to scam steam accounts
!appeal
Hey, @arctic inlet
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Yeah that's a known scam
Please block and report the Steam user
Always good to check!
why is no one responding to my ticket
How long ago did you file the ticket?
how do i get ip for 3x no BP US server
connect 3x.rustoria.us:28015
You can find the IP's in the bots on the right hand side
ban vpn?
!appeal
Hey, @frail iris
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!APPEAL
Hey, @crude nova
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Typically 1-3 days but it can take longer as it varies case by case.
Today at 6:46 PM
Give it some time as the administration team deals with hundreds of tickets a week. But I can assure you that it will be looked into and you will receive a reply.
I don't understand
alright
ayo admins theres this pedo in chat
Most likely cause you had an account and got banned then made an alternate account and tried to play again but you were already permanently banned.
!ticket
Hey, @distant grail
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!steamid
Hey, @frail iris
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
i need to speak with a administrator
same
admins active?
What's up?
can you direct message with me
need admin have clip of cheater
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
please make a ticket
!ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
any admins available
Not an admin but what can I help with
!ticket
Hey, @jolly creek
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If an Admin wants a clip of flying cheater DM me. Otherwise name is "ligia" but they're name spoofing. https://steamcommunity.com/profiles/76561199049488797. Do what you want with that info, I'll log in eventually to make a report I guess.
They're on [US] Rustoria.co - 10x No BPs [Loot+/Shop/Kits] XMAS UPDATE!
!ticket please
Hey, @jolly creek
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
upload it to YouTube,streamble or something
Yeah I know, they logged out or got banned one or the other because they aren't on anymore. They'll get game banned eventually
I have a metal clip, not sending here since it's sensitive info
can i get help im waiting in the vc labled waiting for support
d
i been here for 15 minutes
hello ? <@&274971100184576010>
Can't talk in VC right now, feel free to DM me though
still banned on here and i didnt even do anything and i filled out ban appeal
wait for the appeal to be seen
@fiery quest can i help you?
its been two weeks
check its status on our website https://bans.rustoria.co
i filled it out
Rustoria U.S Monday lagging super bad for the past hour can y'all fix
i got banned for playing with a hacker??? My steam is KBS_Fl3st #support any body that can have anything like info please DM me. Me and my team got banned for playing with a hacker. none of us were kacking. wereported a hacker but we got banned playing on Monday server.
!appeal
Hey, @faint laurel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> fix yo damn server
fix this shit lag
please restart mondays, performance is pretty bad now - 2-3 second delay
mondays need a restart badly
<@&274971100184576010> monday needs a restart really badly
yo <@&274971100184576010>
Please do not tag the administrators. They have been notified of the lag.
yo how do i report someone
!report
Hey, @midnight vapor
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
aware of and are looking into us mondays
the name of the person is in Korean or Chinese I can't tell but I cannot put their name
thank you Aden
Can the admins check my unban reqest
time to sit in our base for t he next 40 mins then another 40 min queue just for them t o fix this god awful running wipe
Please send their steamid in ticket
restart
when is the server restarting? could you give us a heads up please
as of now i have no intentions of restarting it
we’re looking into the issue though
soooooo bad
just restart
fix issue fast 👎 / issue resolve itself 👍
pls restart
are we restarting or no
.
Can the admins check my unban reqest
when did you submit it?
About 20 mins ago
it takes between one and three days
no problem
will still be between one and three days on avg to be reviewed
could be a little longer but usually isnt
Is it possible for a mod/admin on here to see who bagged someone in our compound?
They bagged someone from another compound
We need to kick the insider who won't own up to it
Insiding is allowed
Breaks trust though.
It's part of the game
No way to get the bottom of it?
Hey, @mortal furnace
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
76561198320466395
I didn't cheat. Why can't I get into the server? Is it because I use a VPN?
/appeal
Hey, @ember briar
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I need an explanation if VPN is used as an excuse to not run me
I keep lagging and getting eac ban on small why
WHAT>
is server down
what just happened to mondays
us mondays
istg if i come back and im dead im going back to rusticated
<@&274971100184576010>
<@&274971100184576010>
Aware
"Aware"
Is there an administrator online? I am banned by the VPN. 76561198963139820 This is my steam ID. I have already submitted my application on the website.
istg if i come back and im dead ima be aware that im not playing this bs ever again
Could I please get expiation of why, I always thought that message meet that I will get unbanned on the dec 25 and now its permeant.
I lost a fucking sar this server sucks and i have a fucking vip membership
welcome to the club
@compact parcel
fuck you
I found a sar on the ground and a guy full of loot this server is great xD
who
ETA?
@leaden fractal
fix the server
Monday ETA?*
there working on it guys relax. probably like 5 mins.
Few mins
thaniks @raven mist
will we be compensated if we lost stuf??
will there be rollback
No dumbass @dark prairie this isnt cosco
who
3 failed auto restarts probably means a rollback or some shit
hopefully the lag will be fixed! thats all that matters
Lol
Please keep this chat on topic please, thanks
will there be rollback??
if my support isnt being answered
theyre fixing the server
whats the point
be nice robins
Im afraid not. Crashes happen unfortunatly
the server has been lagging the past 3 hrs??? dont u think a PLANNED restart shoulda happened u goof
robins its the holidays
U good robins?
people are busy you wouldnt get it
Can I get vip role discord bugging
Server booting up 
will there be rollback
tf u mean? the server has been lagging the past 3 hrs some of the time being unplayable and u had a solid 100 ppl typing in chat and nobody said anything tf
holy shit i j lost an entire layer to my base wtf was this rollback
how fucking long is this rollback
Can any admin Please explain why I got denied for my appeal?
too many cheats
<@&274971100184576010>
Hey, @compact parcel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
<@&274971100184576010> Can any admin Please explain why I got denied for my appeal? https://steamcommunity.com/profiles/76561199125791893/
@compact parcel I lost a T3 from this rollback
I placed it, came back from the restart
and its missing, scrap also missing from my inventory
we are unable to compensate lost items due to crashes unfortunately
Please dont ping staff, if your appeal was denied it means your appeal was reviewed and the was will remain
of course
Yo <@&274971100184576010> I got banned for playing with cheater??? Idk how I was can someone look into it I was a 3 man
?
Im just confused on why I got temp ban and then I got perm. I just wanted a explication. Its just confusing that I got this message a month ago " YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED. THAT BEING SAID, YOUR BAN IS TEMPORARY AND WILL EXPIRE AT 12/25/2021 10:08:17 PM. " Then I had to appeal again?
i need help
!appeal
Hey, @faint laurel
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I did <@&274971100184576010>
admin theres a cheater on rustoria us small his name is jerome
And no one is doing anything
blatant cheating i f7ed him
Which administrator said that?
It’s been 2 days
Please dont ping staff, appeals are typically reviewed in 1-3 buisness days
yo any admins online
But if I told u u guys can’t check now??
me and dom need to report a cheater
any admins?
!ticket
Hey, @glass chasm
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If me and my team can’t play this wipe then it’s kinda ruined
he is fying
My account has been banned and I need the administrator's help!
My account has been banned and I need the administrator's help!
!appeal
Hey, @fiery slate
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
That was on the website, I waited for dec 25 and i go on the server and it said I was still banned. A mod told me to appeal again and the appeal didnt have that message that told me that, its like it reset and it allowed me to appeal again so I did and it was denied. The only mod that can say im not lying about that message is netspl0it#0518 that I talk to a month ago
Your ban is permanent
can we talk in voice please ?

I am not able to join voice currently
When will you be able too, or can I even talk to any admin ?
If it is in regards to your ban, the decision is final
I just want an explication on why tho? I remeber talking to admin name jocbbo or jake I dont remember but is he still around ?
The decision is final, and I am not going to continue discussing this issue
Okay im sorry but I dont understand why It said ill be unbanned on dec 25 and im still banned thats all. Its seems really unfair to say Im going to get unbanned and it doesnt happen. I just wish I could talk to someone over voice, the person I talk to was like the head admin(knows the owner or something) and told me to talk to him if this ever happenes and he wants to talk but I dont remember his name. If you could please help me out at least telling the admin that unbanned me last that would be great, thats all I want from you.
!ticket
Hey, @near pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @near pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @near pawn
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
Ingame Please
He is gone
Hey, @hollow relic
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
how do i make a tricket for someone being racist in game
I submitted my ticket, but no one answered me, please
Appeals are responded to within 1-3 buisness days
Why was my above display rejected
ok
we do not moderate voice chat, but to create a ticket follow the instructions below
!ticket
Hey, @compact parcel
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Ticket tool answered me, but I don't know how to reply
You can view your tickets with /ticket list and then hit F7 or if yous till remember your ticket id use / ticket view #TICKETID
You can reply then with /ticket add again. I would recommend this if you have further evidence of the cheater. If you want to say thank you or something you are at the correct place here 🙂
thank you 
Mute this guy spamming pls
Can you dm me a screenshot of him spamming chat. Server aswell please
Yea i gotchu
When can I apply for a contact ban
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
Is he spamming you in dm?
Hey, @regal wave
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
nah server nuclear got it
Ah ok otherwise you could just mute m by clicking his avatar and select mute
I need help
yo if the guy that i just reported got banned 10seconds after killing me is there anyway i can get my shit back
With ?
Im sorry we do not
alr
My account has just been blocked using VPN, help me deal with it@hexed nimbus
@hexed nimbus do you guys destroy the cheaters base
we do not
No we do not interfere in gameplay at all
Did you get banned ?
yes
Hey, @tawdry eagle
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!appeal
APPEAL DENIED
YOUR APPEAL HAS BEEN DENIED. THIS DECISION IS FINAL AND IS NOT ABLE TO BE APPEALED.
I filed an appeal a few months ago
@compact parcel could you take a look 👆
Can you take care of this for me, buddy
try to join in 5min
All right. Thanks, man
hello adm i get vpn ban 76561199184285778 aready appealed
Hey admins ik yall just got a report on me so to make your life easier dm me and I will let you do a pc check.
Already talked to you via chat
try to join in 5min
I know just letting the admins know since you didnt
tks a lot adm
lol

yall wanna pc check or just gonna spectate me?
We are not looking into every pc of every reported player. No
76561199135412589 76561199158934065 server restart teammate all get vpn ban😂
i need help
A
i need help i bans evasion What should I do? 76561198132153031
!appeal
Hey, @regal wave
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
/ticket
Hey, @bright stump
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @cinder ivy
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
he admin guy on monday us just got banned https://steamcommunity.com/profiles/76561199038121877 by a vac, did u ban his teammates too ?
If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
76561199113432607 doxxing
!Ticket
Hey, @vague geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!ticket
Hey, @vague geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @vague geode
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
In game
!ticket
Hey, @long hemlock
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
whats up with the red text
One message removed from a suspended account.
what can i help with
One message removed from a suspended account.
Let him dm me with steamid, discordid and the reason why he wants to be unlinked
One message removed from a suspended account.
Then he has to do it as soon he comes online.
One message removed from a suspended account.
He shall dm me 🙂
One message removed from a suspended account.
One message removed from a suspended account.
Yes
One message removed from a suspended account.
One message removed from a suspended account.
!donate
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
thx !
Hey, little question.. Where can i buy VIP for rtg-ukn server?
any help would be great
Found it, forget it. Still thanks.
ok... just bought vip but i dont have it on rtg :/
did you buy the vip "R.T.G" @slim panther
Yeah?
can take up to 5 or so
if its not added in another 5 make a ticket under #payment-support
also to double check u bought rtg vip you can check under your purchases tab
on your profile
?
Weird that’s the right package make a ticket under #payment-support
I was playing with random person on Rustoria.co - US Mondays and i get banned for ,,playing with hacker". So now i can't play on any of Rustoria servers. I wonder can i get unban somehow?
!appeal
Hey, @true tree
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
thanks
If it’s your first time I highly doubt it’s perm
Is it possible to get a donator kit moved from US Zeus to EU Zeus?
How long does it take to get discord unlinked on the site?
Did you use it?
You can dm me your steamid, and the reason why your discord should be unlinked. I will forward it then (up to 1 day)
No
Then you should make a ticket in #payment-support and explain there the situation
Well the situation is simple. Just wanna know if its possible
Alright, open a ticket in #payment-support type your steamID and ask if its possible.
I'm trying to link my twitch and subscribe to the YouTube channel but it does not work. Already subbed to yt but it is not verifying on the website
Sadly the API for Twitch and Youtube are not working currently. We are aware of that issue and we are working on it 🙂
👍
admin
admin
wtf pro cheater in rustoria just run and shoot i have video just run and shoot head wtf
l0l
Please make a ticket in game
howww
!ticket
Hey, @neat cape
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ok i make it
And if you got a video of him cheating put the link of the video in the ticket.
hey guys, i don't have time to play rust anymore and i would like to stop my vip + subscription but the link doesn't work no matter what browser i use ..
!cancel
Hey, @near halo
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Thank you 😅
Np🙂
Yes thank you guys, but that's when I validate by clicking on the second red box that it doesn't work
I will dm you.
Ok
how to support
Hey guys! I got banned on the server for the following reason : playing with cheaters , i would like to know who the cheater is or get an unban
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
How can I help?
Have you tried restarting your internet?
yeah its been since summer i think , i just noticed that some other servers are at normal ping, while the majority are high af, at first i thought its my provider routing changed so it got worse, but trying to dig deeper for more info
Send me a dm and once I’m available I can take a look for you 🙂
is there any chance if a staff member could help me with a refund of a payment?
i have gone to the website, but it doesn't give a lot of information about how you ask for a refund.
If the VIP has been used it cannot be refunded, if it has not been used please make a #payment-support ticket as Nat said above
how do i fill in the ticket
To report something or someone in game?
payment support ticket about VIP
where do i type in everything after I've clicked that button. I got a discord DM from a bot that gave me the ticket, but I don't know where to type it in
You should see your ticket on the side where all the channels are, it should be named for example: vip-2341
Type in the ticket your steamID , the payment method and your E-mail
doesn't work
ill send you in dms
k
Sadly the API for Twitch and Youtube are not working currently. We are aware of that issue and we are working on it 🙂
If you do click on your account here you seem to be verified all time.
i send my appeal 4 days ago and i still dind t got an awnser
e
Did you check on the website again?
Can you send me a screenshot of it, your steamid and the ban reason please.
ya
was that for me?
@tough bane
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
seems like sir
already send it
/ticket
Hey, @near halo
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Can the administrator with red name help me?
Not a admin but I can try and help @slate socket
It's some unban questions. Thank you anyway
Still go for it, @gloomy pulsar might be able to help you. Otherwise I can.
Here people launch a salute in the form of a swastika symbol, can they give a ban for this?
I want to apply for lifting the ban on us. The punishment for me is that I evade the ban, that is, I log in to the game with another account, but I haven't done so. I only have one account. My teammates and I want to go back to our favorite server. Some of our team-mates have been forgiven, and I hope I can also be forgiven.
!appeal
Hey, @slate socket
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
You can create a ticket about this. If you can make a screenshot and write us as much as info as possible. Admins will take a look at it then.
The appeal has been rejected. I have no chance to restore the facts.
Other teammates in my team have the same situation and the same punishment decision as me. He has been forgiven and asked the administrator to apply for lifting the prohibition. Their account can log in to the game, but I can't.
Do you get that message instantly as you try to appeal?
where to throw the application?
Idk then
If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
If my appeal gets denied is there anyway to play in rustoria ever again
@tough bane I don't quite understand what you mean,
What's your native language?
!report
Hey, @gloomy pulsar
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
chinaese. Sorry, my English is very poor
What are you banned for is it a perm ban
I think so I don’t know why I’m banned though
What does it say when trying to load
It just says banned play elsewhere
只要你想创建你的 "Banappeal",你就会收到这个消息吗?
Hey there Cr1ptik, are you using a VPN or anything else like that.
No why
A member of our team has a VAC ban. We don't know whether he really has cheating, but since he has been VAC, we recognize the punishment, but hope it's not permanent. And the reason for my punishment is evaluation
That does not answer my question. 只要你想创建你的 "Banappeal",你就会收到这个消息吗?
That has a ok chance to be unbanned for you it’s just because you ban evaded
Rustoria 5x is my favorite server
Because usually association isn’t perm
Ok then I am afraid that you most likely will not be able to play here again. You can try to create a banappeal at https://bans.rustoria.co but I would guess that this will not change anything.
Did you script or anything
My punishment decision now is eavsion, but I can't connect to the game. Every time I log in to the game, I will be prompted for eavsion, but! In app, I can't submit a complaint anymore
No
Evasion isn’t taken very nicely
You probably have already an account that was banned here prior.
how does the discord connection to the server work , i mean how can i claim kit discord now?
If your appeal then says that it is denied I sadly can not do anything for you.
He said that he got banned for association
?verify
Hey, @lament palm
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!
/ticket
Hey, @primal oyster
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I know the rules, but I didn't escape because I only have one account. At that time, I logged in to the game once on Friday and didn't log in again for a long time after playing for 5 hours. After wiping again, I logged in to the game and prompted me eavsion If you can find my login record, you can prove that what I said is true
只要你想创建你的 "Banappeal",你就会收到这个消息吗? Can you please answer that.
Appeal Update
Our administration has reviewed your appeal and it has been denied.
Where do I want to create it
What would you like us to do about that?
Or is there more to that sentence
I'm a logistics in our team. I don't know someone hacked. Now that person has been kicked, I won't play in that team. Can you help me
Try joining one of our servers and see if it tells you when you’ll be unbanned
Ok then you have an alt account that was banned for hacking or something along those lines that resulted in you being perma banned
Which means you are not welcome on our servers
But I'm not a hacker. I really want to play this server. My former teammates are hackers
I'm not on that team now
If YOU were banned for ban evasion then no, you were cheating (or something else that resulted in a perma ban)
yo admins
i have ticket on rustoria eu 3x. some clan is racist and i am offended by that. please check my ticket quick
Buying vip doesn’t affect anything
Hey there Leonard, feel free to join #368790610783764480 or dm me. Regarding your ticket:
ok my man
Please be a little patient as we do go row by row there.
Can you may join voice?
yeah sure
Look at my steam information. I've never cheated. It's implicated. Now I don't play with them
Please
As we already said. If you appeal has been already reviewed we can not do anything else there for you. I am afraid you might need to search for another server to play at.
Join voice for me. I will do a little talk with you 🙂
My English is not good, you can DM me
I'm sorry
Are you chinese?
yes
i don t understand why u do not moderate the use of fireworks. when its legit in the game and ppl are using it to be racist. thats just dumb and i am offended by that. please explain it to me
Because currently it’s extremely hard to moderate, unless we have an admin on the server at the time there is no way to see who placed it, what the pattern was or anything! I recommend you express your feelings to Facepunch
Yeah somone could run up to someone’s base with it place it use it get the other team banned
ok thanks i understand next time ill record video of them doing it or some shit ig
could i have some help <@&274971100184576010>
what with and please dont @ staff
apologies, cant see where to submit a ticket
Hey, @frail vector
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hey, @frail vector
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @slate socket
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Supposedly I was playing with a hacker? I have a hard time believing this. Will I be permanently banned or will this further be investigated? Also could I know who was blamed for this thanks.
SteamID?
!appeal
Hey, @static solstice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
we dont share info on other players bans unfortunately so that is for you to figure out
Alright
and usually isnt perma as long as you submit an appeal
👍
admin can i have a chat with u i got banned for playing with a hacker and i dont know him we met on a rust discord server and he told me he only had 1 account and when u got banned he said that hes main was banned bc he used some free cheats or idk but i promise i didnt know he was hacking and i love the server so please just give me another chance to play on the server
!appeal
Hey, @lean abyss
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Will you guys send us a message on discord knowing if we got appealed or not? And usually how long?
Seems like I gotta do most of the work and record all my gameplay for admins to take any action whatsoever, lame rustoria.. lame
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
it dosent say i am banned so what should i do?
!appeal Please
Hey, @lean abyss
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Your appeal was denied, and that decision is final.
hello, I was banned on the server, I can 't understand why ?
你好,我已经和你队友语音说的很清楚了,请不要再在这里尝试解封了,谢谢!
!appeal
Hey, @brisk venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
nickname micha007
@lilac nova Is there any other way? Give us a chance. My teammates and I really want to go back to our favorite server
@rugged mason 是白给么
hello, I was banned on the server, I can 't understand why ?nickname micha007
!appeal please submit an appeal
Hey, @brisk venture
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
!ticket for now
Hey, @grim thicket
To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.
If you are banned and want to appeal, please use !appeal in Discord.
if a chat mod hops on im sure they'll be dealt with if theyre doing something wrong
lol thx
3x us ?
DM me if they do it again 🙂
im on the us rn
!appeal
Hey, @static solstice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
Hey

Says i am playing with a hacker when i try to connect : discoonected : playing with hacker
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.
I done an appeal
Standard response times are 1-3 days but can be more or less based on the situation. please be patient
Did you already submitted an appeal?
join the server it should tell you
Then you need to create an appeal: If you want to appeal your ban please go ahead and visit https://bans.rustoria.co/. An admin will take a look at it then asap. Please be a little patient there as it can take up to three business-days as we do have a lot of incoming tickets and appeals. Thank you for your understanding.
fix the servers
Hey @fallow horizon If you'd like to report someone please go ingame and use the global chat with the command /ticket. If you want to attach video evidence you need to upload it to youtube or streamable and then paste the link in the ticket. Thanks for letting us know.
lmao what
servers have a auto restart please be patient this can take up to 15 min
boy what the hell boy
r u sure
im pretty sure it was a crash
yes and otherwise we get notified and will check it
https://imgur.com/ You can upload screenshots here for example
Hey sizzle, back on another discord acc?
Wont get unbanned 
ayo why did i get banned
it should say the reason if you rejoin
Hi tazx
bro tazx is my friend goofy
Hello all; my friends start playing this server i wanted to join and i got a ban
everything he did is on him
Oh, my god