support

[sharp oak]

I dont have access to my steam account

[south steeple]

...

[sharp oak]

not atm

[timber bridge]

Well, you will need to get access to your account and then submit a report in-game.

[sharp oak]

even if I have all the information needed?

[timber bridge]

Correct.

[sharp oak]

k

[shut moon]

it wont let me claim the steam kit or use /s even though im in the group

[quaint patrol]

Try /auth

[shut moon]

i did it keeps switching between im in it and im not

[cerulean imp]

!appeal

[marble mantle]

Hey, @cerulean imp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wooden depot]

Hello! I have a business inquiry, where would I explain that?

[wispy loom]

Feel free to DM me, I can forward it to the correct people

[scenic lark]

i got a 10m ban and its been 16 minutes

[upper escarp]

it sometimes takes a bit longer than ban duration for the ban list to update

please be patient

[cerulean imp]

how do I see the tome of my ban I apealed btw

[hexed nimbus]

Go back to the https://bans.rustoria.co page

[cerulean imp]

I dont see time remaining on my ban like is it perm or a week or a day idk

the ban message said play elsewhere

[zenith night]

Hallo any support aviable for help ?

[hexed nimbus]

What was the ban for ?

[hexed nimbus]

Sure

[tight kindle]

/appeal

[marble mantle]

Hey, @tight kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cerulean imp]

ban message was play elsewhere the admin said my name which was ok for idk like months I was active in chat aswell

[zenith night]

Mike im trying to join the EU x3 max 6 server but says im banned, havn´t played any of your servers for awhile so really dont know why

[hexed nimbus]

Well play elsewhere means exactly what it says I’m afraid

[zenith night]

I might have been banned very long time ago for playing with a cheater but im pretty sure i allrdy talked that one with an admin

[cerulean imp]

I apealed its an unjustified ban

[zenith night]

i never had any ban for cheats or whatever so..

[tough harness]

research table is bugged in oupost rustoria x2 vanilla

[wispy loom]

I'll take a look

EU or US?

[tough harness]

us

[cerulean imp]

saw people with more offensive names some1 even dropped the f slur wtihouth any punishment bcs the admin was focused on me

[hexed nimbus]

Playing with a hacker means you had a cheater in your team

[zenith night]

Yes a random from lfg discord :S

[hexed nimbus]

Its a default 7 day temp ban

[zenith night]

Well its 1 year ago now

[wispy loom]

Feel free to message me in a few months when you think differently of your ban

[quaint patrol]

You can appeal your ban, But Play Elsewhere means, Play elsewhere

[zenith night]

and when i do the ban apply on website it says im not banned

[hexed nimbus]

👆

[zenith night]

I did just appeal it says im not banned

[hexed nimbus]

Use a mute appeal and mention it’s a ingame ban as there is a issue in the appeal system

[zenith night]

Thanks for the great support

[hexed nimbus]

[zenith night]

lazy ass mike

[young seal]

i need to make a new steam account will there be a period i cant join rustoria servers because the account is new?

[mint briar]

is there anychance of talking to a admin/server owner by joining the support channel?

[hexed nimbus]

Depends on why you are making a new account. If it because you got banned here don’t bother as you will get banned again. Any other reason besides that should be no issue

[hexed nimbus]

In regards to? maybe I be able to assist you. Feel free to dm me

[mint briar]

@hexed nimbus could we join a vc its alot

[hexed nimbus]

Give me a sec

[mint briar]

ty so much

[hexed nimbus]

join in #368790610783764480

[young seal]

ok thank you

[near halo]

I did not cheat, why would hackingban

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lone mortar]

As the bot just posted to you, follow the steps provided above to make an appeal to your ban.

[waxen oracle]

long is down

[lone mortar]

Give it 10-15 minutes to boot back up. If it doesn't, ping me please.

[waxen oracle]

its been 15 mins

[timber bridge]

US Long is Booting back up.

connect long.rustoria.us:28015

[lone mortar]

☝️

[hexed nimbus]

👆

[lone mortar]

👆

[near halo]

!appeal @ionic pier

[marble mantle]

Hey, @ionic pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

!appeal @grim violet

[marble mantle]

Hey, @grim violet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lethal jungle]

!ticket

[marble mantle]

Hey, @lethal jungle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[shrewd cloak]

is there a way to find out why my appeal was denied

cause i reach all the requirements to be unbanned so i just want to know why its been denied

[lone mortar]

What were you banned for?

[shrewd cloak]

game ban alt

and i have reached the 180 day mark

[lone mortar]

What was your original account banned for?

[shrewd cloak]

eac game ban

[lone mortar]

!steamid

[marble mantle]

Hey, @shrewd cloak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shrewd cloak]

it was banned cause i tried scripts but i havent used them sense and on my new main i almost have 1k hours

[lone mortar]

Send me your steamid and I'll see what I can find out

[shrewd cloak]

76561199172614503

[lone mortar]

Is that your alt or main

[shrewd cloak]

thats my new main

[lone mortar]

Send me your old one too please

[shrewd cloak]

https://steamcommunity.com/profiles/76561198799224403/

[lone mortar]

Just the 64id

[shrewd cloak]

76561198799224403

[lone mortar]

Thanks, give me a few minutes

[shrewd cloak]

ok ty

[ocean crypt]

hi, good night look rustoria eu main name l1pis using cheats

[lone mortar]

!ticket

[marble mantle]

Hey, @ocean crypt

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone mortar]

@ocean crypt Please follow the steps above to report someone for rulebreaking

[weak vapor]

yo renzo there is a base on the 5x no bps server that is a hotel, and a shit ton of people are getting group limit banned for buying a room in the hotel.

[lone mortar]

Please file a ticket using the above steps and it will be handled.

[shrewd cloak]

renzo are you still looking?

[daring pine]

hello i need help

[shrewd cloak]

with?

[daring pine]

it says i was playing with a hacker

[shrewd cloak]

!appeal

[marble mantle]

Hey, @shrewd cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shrewd cloak]

inbound make a appel

[lone mortar]

Yes give me a few more minutes. Waiting for a response

[shrewd cloak]

ok

[lone mortar]

!appeal

[marble mantle]

Hey, @daring pine

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lone mortar]

As Trar stated he is correct, please follow the appeal steps provided above to appeal your ban. @daring pine

@shrewd cloak The administrator handling your appeal is going to reach out to you over DMs

Hopefully I was helpful in handing your issue 😊

[shrewd cloak]

ty

[lone mortar]

My pleasure 😊

[gaunt garnet]

Hi, is there any way to make tickets on here?

[lone mortar]

Not on the discord no, but you can in-game following the steps here:

[lone mortar]

!ticket

[marble mantle]

Hey, @gaunt garnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gaunt garnet]

perfect, thank you I have been using the in game ticket system and you guys respond very quickly, was just wondering if there was something similar on the discord

[lone mortar]

Unfortunately no there is not, I apologize for the inconvenience.

[lone mortar]

And not a problem, my pleasure to help 😊

[potent quest]

.

i made a ticekt and ti was closed bur still dotn gto kit

[quaint patrol]

Your ticket was not closed

[mystic warren]

we just got banned off trio 5x for exceeding group limit?

[short comet]

I strongly believe one of your admins possibly might be abusing his powers

[mystic warren]

a lot of people have been getting banned for exceeding lately

[quaint patrol]

Feel free to DM me

[quaint patrol]

!appeal

[marble mantle]

Hey, @mystic warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sonic berry]

admin abuse??

[tough yarrow]

When and where? do tell

[mystic warren]

trio 5x

[short comet]

@tough yarrow I already told jaco bells

[tough yarrow]

any proof?

@quaint patrol Have you been a bad boi? 😦

[short comet]

just a strong belief because how they played it was wack

seemed as if they were spawning in boom when they ran out

[tough yarrow]

bro

it says in chat when something is spawned in

just letting you know

[mystic warren]

my group got banned for exceeding limit even though weve been a trio for hours?

[short comet]

yeah I know

[lone mortar]

!appeal

[marble mantle]

Hey, @mystic warren

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[sonic berry]

cubby we got banned for exceeding group limit and we have been a trio for this whole day

[lone mortar]

@sonic berry Please follow the steps to appeal your ban above

[short comet]

but I know that@tough yarrow and it just seemed off

[tough yarrow]

If you have prrof the best thing I can sguggest is to follow !appeal

[sonic berry]

renzo we all made an apeal and it says "you dont seem to be banned!"

[lone mortar]

File it under a mute appeal and fill it out as if you were making a ban appeal please.

It's a known issue with the website at the moment.

[quaint patrol]

That issue has been resolved, Wait 5-10 minutes then try appeal tha ban again

[celest bone]

bans on ur server are a little wonky

[tough yarrow]

!appeal @dull minnow

[marble mantle]

Hey, @dull minnow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

What do you get for boosting

[celest bone]

got perm banned for being in a hotel

[near halo]

!boost

[marble mantle]

Hey, @near halo

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[uncut wolf]

i tried to do a tick on ur site to get unband but it says i dont have a band

[near halo]

!appeal

[marble mantle]

Hey, @celest bone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[celest bone]

max i already did it when will i know if they looked at it

[near halo]

Does rustoria ukn have a different discord

[uncut wolf]

!appeal

[marble mantle]

Hey, @uncut wolf

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

Does rustoria ukn have a different discord

[near halo]

It can take 1-3 days for a response. If your discord is linked you will receive a DM from a bot. If not you will have to manually check the site at which you appealed

[near halo]

No I don't believe so

[lone mortar]

You will need to file a mute appeal and fill it out as if you were making a ban appeal. It's a known issue on the website currently.

[near halo]

Admins will look over tickets as soon as they can once they are made

Is this regarding a ticket or ban appeal?

[vast quail]

can i speak to an admin ? i got a hacker killing alot of people

[upper escarp]

Please make a ticket about the cheater

[vast quail]

whre?

[near halo]

Apologies, appeals can take 1-3 business days to be responded to

[lone mortar]

!ticket

[marble mantle]

Hey, @vast quail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frank delta]

why wont server pop up in server browser pleas ehelp

[wispy loom]

I'll DM you

[near halo]

yo

can I get a list of ingame rules

[tough yarrow]

Which server are you on

as there are rules specific to certain servers

[near halo]

rustoria us mondays

[tough yarrow]

please type /rules 🙂

[near halo]

I tried it doesn't say anything

it's empty '

[frosty thorn]

How to view the appeal progress

[near halo]

If your discord is linked you will receive a DM from our bot once it is accepted/denied. If not you will have to check the website manually

[thorny copper]

okay so one of my buddies on steam got banned for "cheating" but it was bceause he played with a random in the LFG of rustoria who was a cheater, and now i cant play rustoria since im friends w him on steam (im assuming thats why), i have never cheated in my life and have never got close to even thinking about using hacks to play

[timber bridge]

https://rustoria.co/vanilla/rules

[timber bridge]

If you need to view your appeal please visit https://bans.rustoria.co and sign-in 🙂

[marble mantle]

Hey, @thorny copper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[brazen talon]

!ticket

[marble mantle]

Hey, @brazen talon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

i have submitted an unlink request, it still hasn't been responded to

[haughty sail]

Yea it is bannaable

/ticket in game

[marble mantle]

Hey, @haughty sail

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[haughty sail]

thats a way to get in touch with one

[normal roost]

Im not an admin but could I try to help?

Have u made a ticket?

Yes doxxing is bannable

He should be chat muted and a ban might be issued depending on circumstances

[normal roost]

I’ll look into it for u

Server type?

No

We don’t ban because they were banned on a different server

[idle grove]

So question, I load into the game fine but when I try and wake up it wont let me. Anybody able to help me with that?

[haughty sail]

it happens some times to me just spam ESC it works for me

[idle grove]

Okay thank you.

[normal roost]

I’ll see if I can get someone to look into your unlink, can you give me your steamID?

[lone mortar]

@soft egret I cannot join Waiting for Support at the moment, is there something I can help you with?

[dry junco]

any active admins rn?

[lone mortar]

Not an admin but how can I help

[granite shuttle]

Someone is spamming fireworks on US trio 5x and lagging entire server

[lone mortar]

!ticket

[marble mantle]

Hey, @granite shuttle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dry junco]

my friend got banned for hacker association, would be easier to explain in a vc if possible

i think his appeal got denied

[lone mortar]

Unfortunately the fastest way is for him to file an appeal at https://bans.rustoria.co

[dry junco]

he already tried

[lone mortar]

If it's his first offense it'll be a 7 day ban from the time of the ban

[dry junco]

it's been a month and it was his first offence

[lone mortar]

Then it might be a permanent ban. It varies case by case I'm afraid.

Have him send me his steam64id and I'll see if I can get a more definite answer.

[dry junco]

76561198928671823

[lone mortar]

Give me a few minutes

[dry junco]

okay

[normal roost]

If his appeal was denied that is the end of it

Also if he was banned he needs to come in here and talk to us

[livid tapir]

@soft egret can we help you?

[analog storm]

/ticket

[marble mantle]

Hey, @analog storm

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

@analog storm whats up

[analog storm]

Me and my clan just got in trouble because we had 2 china walls, we removed it immeditely. We want to make sure what we are doing now is allow though

we dont wanna get banned or our base removed, we r new to the server

[livid tapir]

/rules in game should say what is allowed

[analog storm]

we looked and we just want to ensure because it is a little vague

[livid tapir]

we only moderate high external walls im pretty sure, china walls and base size are fine as long as the number of compounds is under or equal to the number specified in the rules

[lone kestrel]

Group on rustoria solo/duo/trio 5x is spamming the text fireworks, lagging the server out

[heavy loom]

um

can i get another admin to help me

the admin jacob hasnt replied to me in a day

[livid tapir]

the above means like grid long bases

[livid tapir]

if hes the admin you were dealing with its best you wait for a response rather than trying to expedite the process by appealing to a different admin

what were you contacting jacob about

[near halo]

76561199189337805

[heavy loom]

my ban because of my name

[livid tapir]

then yeah you gotta wait on jacob

[heavy loom]

but jacob was online for a couple of hours and i have reached out to him buh no response

[livid tapir]

takes time please be patient

[livid tapir]

what are you trying to unlink?

[near halo]

discord its my old discord account that i can't use anymore

[livid tapir]

whats the discord name

[near halo]

°•・PF・Lexencore#3038

[livid tapir]

@°•・PF・Lexencore#3038

[near halo]

i already submitted an unlink request from my acc its not in the server

[livid tapir]

are you able to get me the discord id of that account?

[near halo]

uh yea one sec

524904285964599307

[livid tapir]

gotchu

[near halo]

i want to boost from this acc too so yeah

[livid tapir]

np sending forward the info now

[near halo]

ok thanks i made a ticket about it last night pretty sure

[normal roost]

Already got it

[lone kayak]

Just got banned for hacking lmfao

[upper escarp]

!appeal

[marble mantle]

Hey, @lone kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upper escarp]

please make an appeal to sort it out :)

[lone kayak]

thats pure admin abuse

[zenith sierra]

yes, they dont know the game most likely just admin never even playing

[normal roost]

Discord unlinked, should be good to link this one

[near halo]

ok thanks for the assistance

[upper escarp]

Hey, our admins only ban with proof. Please create an appeal if you wish to be unbanned.

[zenith sierra]

show proof then

[upper escarp]

As a policy, Rustoria does not show proof.

[zenith sierra]

cuzz theres none

[upper escarp]

All of our administrators have thousands of hours in game :)

[lone kayak]

sure they do

thats why they work for free

[upper escarp]

Showing proof to the public can help other cheaters bypass the admins. They can learn from the mistakes of others.

[lone kayak]

You talk a lot for being a chat moderator

[zenith sierra]

nice server, play it, get banned -> ask why -> no answer why gg

[upper escarp]

Its my job to help the community :)

[normal roost]

That’s what we are supposed to do, and if you have no support question or nothing good to say please move to #general

[twin crest]

I was falsely banned is there a way to get unbanned?

[upper escarp]

!appeal

[marble mantle]

Hey, @twin crest

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bright ice]

I just got banned for no reason?

[upper escarp]

Please create an appeal

!appeal

[marble mantle]

Hey, @upper escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[bright ice]

i did it says im not banned.. but i got a message saying team exceeding 3.. when there was literally 2 of us online

[upper escarp]

please create a mute appeal and state it is for a ban

[near halo]

it won't let me link

it doesn't have a link button

[native zinc]

rustoria 5x getting hackered

[crystal ruin]

hacker on 5x no BP again

[marble mantle]

Hey, @crystal ruin

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[crystal ruin]

been there 20 minutes now

[eager canyon]

/ticket

[marble mantle]

Hey, @eager canyon

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[upper escarp]

please make a ticket ingame

[native zinc]

we did....20 minutes ago

[upper escarp]

then be patient. there are 20+ servers, all with their own tickets

[gentle yarrow]

cant find hackers name in f7 .venetta

[upper escarp]

The Admins are getting through the hundred of tickets there are. Please be patient and they will get to them asap

[native zinc]

and we just got kicked for exceeding group limit. the base we raided had the base codes on a fucking note in a box. unban us please.

[crystal ruin]

!appeal

[marble mantle]

Hey, @crystal ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[native zinc]

!appeal

[marble mantle]

Hey, @native zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[golden ginkgo]

Cheater on 5x no bp solo duo trio US name is venetta

[marble mantle]

Hey, @golden ginkgo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[native zinc]

hey, seriously. look at our fucking ban for group limit. its a fault on your system. \

[crystal ruin]

auto bans for finding code lock code in a box, ignore the guy headshotting people from 400m mid sprint for 30 minutes

[native zinc]

just rustoria things

[bright ice]

just happened to me too dudebroman

[pale dock]

Please check out /tickets on teh US 5x 8man server

[crystal ruin]

can you check my ban appeal. i dont think it should take 1-3 days to review a ban for "being over group limit" because we found the codes to the doors in a base we raided.

[near halo]

can yall make a music channel (text) for commands

[mental sluice]

I was banned for cussing out the owner of rusticated servers nearly a year ago and I went to appeal and it won't allow me to do so, am I permanently banned for this common mistake I made ages ago?

[hexed nimbus]

if its banned on rusticated you are on the wrong discord as this is Rustoria

[mental sluice]

I got banned for my actions on rusticated on rustoria

My ban states "on behalf of rusticated.com" because I had a bad day and said some very mean things to him and he said he was going to get me banned from every server in the game. But it ended up me being banned from rustoria and rusticated. One of my favorite youtubers PoppaClutch has been playing rustoria and wants to make a village and I would to join them at force wipe and I tried to get on to see I was still unfortunately banned with no option to appeal 😔

[timber bridge]

Due to your unique circumstances I would recommend you speak with the rusticated owner and see what they have to say.

If they are forgiving they could reach out to us.

[wispy dirge]

[mental sluice]

Why is it up to a completely different server owner than the server I am appealing on? I'm so lost

[wispy dirge]

This is Rustoria, Not Rusticated.

[mental sluice]

I already know he won't forgive me

Yes and I got banned for something I did on rusticated

I'm banned from rustoria for calling the owner of rusticated the F word

Almost a year ago

[timber bridge]

They reached out to us for a reason. I don't see us lifting the ban unless the rusticated owner agrees to it.

[mental sluice]

Because he knew he could get me banned and there's nothing I can do about it

I'm a nobody nothing I do or say matters

[stable roost]

Hello, I was wondering if there is a way to see potential maps for us main tomorrow, unfamiliar with how rustoria does it, i see the map vote for the monthly servers, I have vip if I need to verify or sum.

[wispy dirge]

We do a poll vote for long, but maps are not released to the general public prior to wipe day.

#806930766729969785

[mental sluice]

He was upset I told him his servers were dog shit because there was a lot of cheaters and I was upset at the moment, I would apologize but I know it means little

But if my ban remains because of this so be it I suppose I'll keep playing different servers, take care

[timber bridge]

That's not what I am saying, I am saying you have yourself quite a unique scenario and that the point of your ban was speaking him the way you did so I only see a possibility of a unban if he agreed to it as well. Have you tried to join our severs since then?

[mental sluice]

Yeah I tried last night cause my favorite youtuber talked about making a village and I remembered being banned so I went to check it out and yup still banned

I know it's not what your saying but that's the reality in this situation

[timber bridge]

Is there a way you can send me a screenshot via DM ?

[mental sluice]

I'm the civilian up against police

A screenshot of what exactly?

[timber bridge]

The ban screen

[stable roost]

@wispy dirge I want to make sure I'm understanding you, monthly servers have potential maps relapsed for vote the day before force and other servers don't have map released at all?

[mental sluice]

I'm on my phone at the moment

It says " Banned : on behalf of rusticated.com "

[wispy dirge]

No, the map vote is for long, we don't release the maps for main.

[timber bridge]

And you are positive you are joining our severs?

[mental sluice]

Yes I tried to get on rustoria us small the server PoppaClutch was playing

[stable roost]

Ok I understood your original response then, just did a poor job articulating it back, thanks for the help

[mental sluice]

I also tried rustoria us main same error

[wispy dirge]

Its quite alright, it is late for my so perhaps I didn't word it the way I had originally meant.

[mental sluice]

I would speak with the owner of rusticated but I already know the answer, he's tried getting me banned from several other servers claiming I am "cheating" but none of those servers listened to him as I played lots of my hours there with no issues.

Unfortunately it was just rustoria that followed his command

[timber bridge]

Okay. Unfortunately I think you will need to speak with the person that requested the ban.. if he thought it was bad enough to reach out to us I do not see an unban unless they agree.

[mental sluice]

I just won't play on the servers I suppose thanks anyways

[timber bridge]

Okay, have a great day. :)

[crystal ruin]

!appeal

[marble mantle]

Hey, @crystal ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dreamy dust]

i write to ban appeal where i receive the answer?

[dark radish]

You should receive an answer from a bot on discord, however you can also see the response on the ban appeal website

Try looking again @dreamy dust

[dreamy dust]

'administration has reviewed your appeal and it has been' but i cant find that page(

[dark radish]

huh

let me check

[lean wedge]

how do i make a ticket

[quasi crest]

!ticket

[marble mantle]

Hey, @lean wedge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[dreamy dust]

!appeal

[marble mantle]

Hey, @dreamy dust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[tawdry torrent]

!ticket

[marble mantle]

Hey, @tawdry torrent

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[karmic orchid]

Hello, the discord boost/join isnt authenticating in game, also the twitch link always says something went wrong

[azure wyvern]

!ticket

[marble mantle]

Hey, @azure wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[azure wyvern]

!appeal

[marble mantle]

Hey, @azure wyvern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shut smelt]

!appeal

[marble mantle]

Hey, @shut smelt

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[low hornet]

/ticket

[marble mantle]

Hey, @low hornet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[raven thicket]

Guys i have bun Evasion what i can do

[low hornet]

thanks

[silk nebula]

!ticket

[marble mantle]

Hey, @low hornet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silk nebula]

Please do not call out our rulebreakers in chat cuz it might make them turn off their cheats. Just make sure you make a ticket in-game as well as F7

[unborn tendon]

!appeal

[marble mantle]

Hey, @raven thicket

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[silent crypt]

any admins?

[raw lily]

Hello, how can I help?

[silent crypt]

Could you please check my ticket

Rustoria US long cheater and he has a friend but we dont know the name

[graceful finch]

hi a don't now why but i don't can to go cargo at verifed areans

[pseudo sonnet]

hello any admins

[gilded axle]

hello man i need help

[stiff widget]

not an admin but what do you need help with?

[stiff widget]

what do you need help with?

[gilded axle]

can we atalk ion va

[pseudo sonnet]

vc

[gilded axle]

vc?

[pseudo sonnet]

we have a prediciment

[stiff widget]

sure

[gilded axle]

my freind come with

[stiff widget]

join the waiting for support I'll drag you

[pseudo sonnet]

can me and merlon get dragged together?

[stiff widget]

@gilded axle is he your friend?

[gilded axle]

yes

[split ice]

I need someone to help me, I can't jump into my submarine

<@&874995535881326632>

<@&274971100184576010> Can anyone help me?

[opaque inlet]

today wipe to [US] Rustoria.co - 2x Vanilla?

[silk nebula]

Please do not tag our staff unnecessarily

And admins don’t interfere with gameplay but you can dm me about your issues so that I can see if I can help you out

[silk nebula]

Please check #oldserverinfo

[coarse nymph]

hey can i talk to an admin?

[normal roost]

Not an admin but can I help?

[coarse nymph]

its about my ban

[normal roost]

What about it?

[coarse nymph]

im still banned

[normal roost]

Could you uncrop that?

[slow maple]

You should be good to connect

[coarse nymph]

i tried

[coarse nymph]

sure check dms

[slow maple]

Whats your steam ID?

[coarse nymph]

just a sec

[rugged fable]

admin join waiting support

[coarse nymph]

!id

[torn dawn]

@balmy cypress

[normal roost]

!steamid

[marble mantle]

Hey, @coarse nymph

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn dawn]

@balmy cypress HELP!!! we arent unbanned yet!!!

[normal roost]

Please do not @ admins unnecessarily what can I help you with

[near halo]

Yes!

[coarse nymph]

76561198092265727

[torn dawn]

we where supossed to be unbanned one hour before wipe

[normal roost]

Alright I’ll let him handle it, try to dm him about it

[torn dawn]

hes put it on private

[normal roost]

Alright then, just wait for him here then

[raven mist]

You were unbanned 11 mins ago @torn dawn

[rugged fable]

NO

[torn dawn]

wtf

[raven mist]

Whats your steamid

[rugged fable]

everyone in the team has this so thats why we need ur help cuz we were supposed to get unbanned by now

https://steamcommunity.com/id/ling_yang/

[balmy cypress]

Give it another 5 mins, spam connecting will make it take longer

[torn dawn]

alr

[rugged fable]

do people without vip have enough time to connect?

[raven mist]

?

[torn dawn]

https://steamcommunity.com/profiles/76561198195290458/

[slow maple]

Yes you should be good to connect

[rugged fable]

what im saying is that some banned guys dont have vip and they might not have enough time to get on

[coarse nymph]

thank you, rack

[rocky bluff]

.

we were told 15 mins before wipe

now i gotta wait que...

[raven mist]

You should be unbanned, might be the sync that takes a little longer

[wet blaze]

https://steamcommunity.com/profiles/76561199057358865

[raven mist]

?@wet blaze

[wet blaze]

yes

[odd shuttle]

https://steamcommunity.com/profiles/76561198869618450/

[rugged fable]

should the rest of the guys send their links aswell?

[boreal flint]

https://steamcommunity.com/profiles/76561199022260167/

[ebon moat]

https://steamcommunity.com/profiles/76561199087943664/

[raven mist]

Nope all unbanned

[rugged fable]

alright, thank you

[raven mist]

Not much more that can be done unfortunatly

[ebon moat]

ok

thanks

[near halo]

thanks ❤️

[slow maple]

We are working on getting this resolved ASAP. Please be patient guys

[lapis breach]

https://steamcommunity.com/profiles/76561198272838885

[near halo]

http://steamcommunity.com/profiles/76561198153848011

[rugged fable]

we are still banned fuckkkkkkkkkkkk

[odd shuttle]

man

[ebon moat]

why are we still banned ffs

[vast knoll]

ADMIN MAN

MY WHOLE TEAM IS BANNED AND THEY HAVE 400 QUEUE WTF

[slow maple]

We are working on getting this fixed ASAP

[vast knoll]

i hope for a queue skip aswell

[slow maple]

Im sorry for any inconvenience

[odd shuttle]

plz we still banned https://steamcommunity.com/profiles/76561198869618450/

[vast knoll]

this isnt our fucking mistake bro and now we are paying for it for waiting a 400 queue

[west pier]

!appeal

[marble mantle]

Hey, @west pier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[balmy cypress]

Are their VIPs not working?

[odd shuttle]

ty

[raven mist]

U got vip tho?

[vast knoll]

not me buddy

my team was suppose to be unbanned and was still banned now they cant play since they are unbanned late and have queue

[west pier]

why i was banned play with hacker, i just using vpn

[vast knoll]

didnt even have a chance to spam ip

Luke skywalker do ur job pls

[balmy cypress]

Understandable that its annoying but it was an issue for all unbanned players, queue skips are not possible in this case I am sorry to say

[vast knoll]

dont make me turn into batman

[rugged fable]

LMAO

[hazy vortex]

Why is it that every time I connect on wipe I crash first time

[west pier]

76561198387754141,i cant appeal, but was banned

[raven mist]

No clue, did not see ghat happen before

[hazy vortex]

I think it's because I do it too quick

[raven mist]

Maybe lmao

[safe bronze]

why the store page is not loading for me in official site?

[hazy vortex]

The server haven't loaded before I connect, the whole game just crash

it only happens right as the server opens too

[warm citrus]

eu main vip not working?

[raven mist]

Try to clear cookies/cache of your browsee

[coarse nymph]

@slow maple im still not unbanned

[west pier]

hi, admin

[coarse nymph]

can u please check

[west pier]

can anyone help me ?

[slow maple]

Yes we are aware. There is an issue at the moment and we are working on a fix.

[rugged mason]

what can i help with

[coarse nymph]

oh okay please unban me as soon as u can rack ;D

[slow maple]

Try again in about 5-10 min should be good to go

[warm citrus]

why isnt my vip for eu main working? i restarted my game

[honest relic]

+1

[safe bronze]

@raven mist its still not working?

[west pier]

76561198387754141,i cant appeal, but was banned by using vpn,

[raven mist]

Its working fine for me , what website are you going to'

[safe bronze]

@raven mist is there another way to buy vip or something?

[night parrot]

76561198882292221 <@&274971100184576010> Bought VIP on EU main but still has queue

[ancient pulsar]

^^^^

[warm citrus]

same ^

[honest relic]

same

[night parrot]

Oh damn

[safe bronze]

@raven mist im going to buy vip , the store page aint working

[ancient pulsar]

same for me 76561199013474884

[balmy cypress]

Please use #payment-support

[raven mist]

Make a ticket in #payment-support

[raven mist]

Whats not working?

[west pier]

@balmy cypress can u help me? sir

[raven mist]

Are u going to donate.rustoria.co?

[safe bronze]

@raven mist yes the store-donate page not working

[raven mist]

Whats the error?

[balmy cypress]

Make the appeal as a mute

just write that it wouldn't work as a ban appeal

[safe bronze]

@raven mist Checking your browser before accessing donate.rustoria.co.
This process is automatic. Your browser will redirect to your requested content shortly.

Please allow up to 5 seconds…

DDoS protection by Cloudflare

[west pier]

76561198387754141,i cant appeal, but was banned by using vpn, it is playing with hacker

[raven mist]

Yes.. and you should wait a few seconds to load in

[safe bronze]

@raven mist bro , it has been like this for 10m now

[warm citrus]

nice just got loaded in with queue skip and it told me wrong connection status

[raven mist]

Its loading perfectly fine for me.. maybz try in an incognito tab on chrome

[safe bronze]

ok

@raven mist there we go thank you

[raven mist]

[coarse nymph]

when will the unban be fixed?

[west pier]

why not anyone help me, i just wanna play game

[night parrot]

What is the problem ?

[west pier]

76561198387754141,i cant appeal, but was banned by using vpn

[night parrot]

!appeal

[marble mantle]

Hey, @night parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[night parrot]

Did you try this ?

[raven mist]

Checking

[coarse nymph]

when will the unban be fixed?

[west pier]

yes, but i appeal has been benied

[raven mist]

U can join now

[coarse nymph]

i was supposed to be unbanned 12 hours ago is there something wrong?

[night parrot]

Steam ID ?

[coarse nymph]

76561198092265727

[night parrot]

@raven mist got time to look in to this ?

[raven mist]

Lets seee

[raven mist]

What server are u joining

[coarse nymph]

Eu main

[quaint bluff]

ive been banned for the past like 6 months on all rustoria servers for assosiation with hacker, i was suppossed to talk to the admin of the server at the time but he has never replied to me to this day can i speak with someone

[raven mist]

Strange, you shouldnt be banned.. whats the error message?

[coarse nymph]

Ban evasio

[coarse nymph]

everything good?

[covert saddle]

admins i would like to report exploit abusing

[raven mist]

Try now

[covert saddle]

Rustoria EU long 2 d26 camping in a pool (bug/exploit) and killing us i have a video

rules state no bug or exploit intentional abusing

Please do something with them thanks

[coarse nymph]

Thank you shezyyy

have a nice day

[quaint bluff]

<@&274971100184576010> can i get some help

[silk nebula]

Please do not tag our staff

[quaint bluff]

my fault

[lone mortar]

What do you need help with?

[silk nebula]

if you got perm banned i believe you cant play on our servers

[quaint bluff]

ive been banned all rustoria servers for like the past 7 months with no appeal for association with hacker, i have noi hacking bans or anything on my steam account or anything it was just wrong place wrong time.

[lone mortar]

Was it your first offense?

[quaint bluff]

yes

oh mb

[solemn citrus]

admins I require aid.

[rough bone]

if my game crashes is there a grace period where i can load back on

[lone mortar]

It will be a 7 day ban if it's your first offense but I would also make an appeal at https://bans.rustoria.co/

[lone mortar]

If you crash there is no grace period.

How long ago were you banned

[quaint bluff]

same situation as matthew but its been 7 months

[rough bone]

OK

[solemn citrus]

Ive been 17 in queue for like 20 minutes in Eu main but for some reason it says the server has gained more people

[lone mortar]

You should be unbanned on the 25th or 26th. But every case varies so there's a chance it's a permanent ban. If you're not unbanned by thag date come back and we'll go from there.

[quaint bluff]

and what about me my friend?

[lone mortar]

Send me your steam64id please

[quaint bluff]

will do

[opaque musk]

VPN BANNED

[lone mortar]

!appealcn

[marble mantle]

您好, @opaque musk

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[lone mortar]

More than likely. Have him fill out an appeal as well please.

Np

[opaque musk]

How to solve the problem of being blocked by VPN?

[lone mortar]

I would try a different VPN as we allow them on our servers once you get unbanned

[opaque musk]

Can you lift the ban for me?

The complaint website shows that I am not blocked, but I can't get into the game because of VPN blocking

[silk nebula]

!appealcn

[marble mantle]

您好, @opaque musk

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[silk nebula]

申诉是最好的办法

[solemn citrus]

Ive been 17 in queue for 25 minutes in Eu main but for some reason it says the server has gained more people.

Should I rejoin?

[lone mortar]

Most likely people who have VIP and get pushed to the front of the queue

[opaque musk]

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.、

[solemn citrus]

That means like 30 people have VIP

[lone mortar]

No, you will lose your spot in queue if you do.

[lilac nova]

You are good to join

[silk nebula]

thx 木木

[opaque musk]

No, I just went in. He showed that VPN was banned

I'll give you steam ID. can you help me see if it's blocked by VPN?

[silk nebula]

你现在可以进入游戏了 管理员帮您解开了哦

[opaque musk]

thx

[sacred finch]

how do i get reward

[balmy cypress]

#boost-4-rewards message

[sacred finch]

i follow ryan jd on yt'

but in the website it say i didnt

[livid tapir]

!link

[marble mantle]

Hey, @livid tapir

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[livid tapir]

^

[sacred finch]

oh thx

and also im in the stream group and it say i didn

nt

didn't

[livid tapir]

/auth in game

[near halo]

I was queuing up, and was in 2nd place queue for an hour+, finally i get into first place and start loading in, as I am loading in, my rust crashes, is there anything that can be done? It would be really appreciated.

[livid tapir]

I’m really sorry homie but place in queue isn’t saved when pc’s crashed by us

[near halo]

So there is nothing that can be done?

[primal elm]

.

[livid tapir]

What server was it?

[near halo]

Eu Main

It was legit loading in and I fully crashed.

[lone mortar]

Unfortunately there is nothing that can be done with crashing and getting a bumped spot in queue. If they did that, the queue would never go down.

It's unfortunate and I apologize for the inconvenience.

[livid tapir]

I just checked and a few vip slots are still available for purchase at https://donate.rustoria.co

[near halo]

What do you get with VIP apart from queue priority?

[lone mortar]

Varies from server to server. You can find all the information about which VIP kits we offer and what you get at https://donate.rustoria.co/

[night wedge]

guys what to do, if i am banned, i didnt play with cheaters

[rotund salmon]

!appeal

[marble mantle]

Hey, @night wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[near halo]

hey admins, im being disconnected for hacking, but ive never cheated can you please look at my appeal i want to paly this wipe

[upper escarp]

Admins will review your appeal in 1-3 business days.

[near halo]

anyshot someone could now? i really want to play wipe

and im getting constantly disconnected

[upper escarp]

Your appeal is not the only one that the admins need to review. Please sit tight and wait your turn :)

[near halo]

do you know if ill be able to play wipe in 2 hours?

[upper escarp]

Maybe? it depends on the amount of tickets/availability of the admins.

[near halo]

damn okay i got a group and everything idk why im getting kicked

[flat onyx]

!appealcn

[marble mantle]

您好, @flat onyx

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[livid tapir]

@near halo how can we help you

[near halo]

Could we talk over vc?

[livid tapir]

Not home at the moment

Might take a few minutes for someone to be made available

[near halo]

I'll wait, thanks.

[livid tapir]

No problem

[stiff wagon]

Submitted my appeal on Sunday it’s now the end of Thursday less go

!appeal

[marble mantle]

Hey, @stiff wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[eternal sierra]

hey

[livid tapir]

what’s good shawty

Shawty being gender neutral and just meaning person

What can I help you with

[eternal sierra]

Although there is no problem in my system, I am experiencing fps drops, maximum 10 fps

it only happens on your servers

i can take a screenshot

[livid tapir]

We have really high pop servers, more entities as a result of that and bigger maps

What server specifically

[eternal sierra]

Eu main

[livid tapir]

Yup that’d be why

600 pop atm and server size is 4500

Not sure quite what you’d want to do to get more frames on that server

[cursive bluff]

eu main map 4250

us main fps better than eu

[livid tapir]

US main is 4500 then

[cursive bluff]

eu main 4250

[livid tapir]

Is it?

Hmm

[cursive bluff]

we get low fps in eu main

[mossy granite]

how to appeal for getting banned from server for playing with a hacker that i didnt know was cheating, got banned for hacker association, this happen a few months ago maybe 4-5 months ago

[livid tapir]

!appeal

[marble mantle]

Hey, @mossy granite

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cursive bluff]

600pop 4250 map size :D

[livid tapir]

#feedback-suggestions

[mossy granite]

thanks

[cursive bluff]

so small

[livid tapir]

Might be a problem we can fix

[wispy dirge]

@eternal sierra DM'd you.

[mossy granite]

i appeal on site but it says im not banned but when i try on game im banned? getting a error id code 1DA87BA6-C812-46DA-9DCB-C15F7A1B805A.

[brittle river]

hey guys how do you make it so garage doors dont automatically close?

[wispy dirge]

Type /ad

[livid tapir]

Try appealing your ban as a mute if you still can’t appeal an hour from now

[mossy granite]

ah ok that worked ty

[late quest]

when will zeus 5x wipe

[livid tapir]

#oldserverinfo

[late quest]

it hasnt wiped tho

[livid tapir]

Wiping now probably

[late quest]

okay

where is the server ip?

[rotund salmon]

zeus.rustoria.us:28015 US server

zeus.rustoria.uk:28015 EU server

[viral jackal]

rewipe US MAIN (there is a bandit camp)

[potent mason]

Seconded

Its the last wipe before BP wipe, would be nice to utilize the same mechanics through and through

[upper escarp]

#general message

[viral jackal]

<@&274971100184576010> rewipe US MAIN (there is a bandit camp)

[misty scroll]

Main is gonna rewipe

[stable roost]

how long til main rewipe

[lone mortar]

Very soon

[stable roost]

ok thanks

[livid tapir]

@brazen quarry how can we help

[south karma]

dont rewipe

[crimson rivet]

is there a way to transfer vip from one server to another

[livid tapir]

Only if you haven’t used it

[south karma]

can i swap my vip to us long thanks admins

[livid tapir]

Only if you haven’t used it on the server you originally bought it for

[lone mortar]

Please head to #payment-support and don't use your kit at all if you want it swapped.

[crimson rivet]

if i used my vip for 1 wipe on another server i cant like pay a small fee to transfer it for another server?

[livid tapir]

Sorry no got to buy completely new vip

[crimson rivet]

no shot

[south karma]

you used to change within 7 days 👎

[livid tapir]

Not for many months

[near halo]

is server re wiping rn?

[heavy sphinx]

i was next up on server queue and my shit crashed... now im back in line wainting behind 250 people after i jyust waited 30 minutes

can i get my spot in line back please

[livid tapir]

What server

Main is about to re wipe

@gloomy pulsar @near halo how can we help

[little garnet]

no way

[coarse nymph]

admins there is something wrong at our base its bugged we cant build shell and we cant put wall on it can u come

[gloomy pulsar]

i need somone to drag me in waiting for support

[frosty pagoda]

@livid tapir is small rewiping too?

[gloomy pulsar]

its people breaking rules

[near halo]

@livid tapir bana ppeal

[livid tapir]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[livid tapir]

!ticket

[marble mantle]

Hey, @gloomy pulsar

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

already there

[livid tapir]

What do you need help with specifically?

[frigid anvil]

WTF WAS WRONG WITH THE MAP!?!?!?!?

[little garnet]

wtf was wrong with th map

refund

[slate pike]

did main just gondown

[livid tapir]

#announcements

Bandit and outpost were meant to be merged

We apologize for the inconvenience

[little garnet]

should have left it

[slate pike]

will our progress be wipes again

[livid tapir]

Yes sorry for the inconvenience

[coarse nymph]

us or eu?

[slate pike]

BRUHHHH

[livid tapir]

US

US main and small

[slate pike]

BOGUS AS FUCK

[coarse nymph]

in eu main can u help?

[slate pike]

Solo gets a good start u guys suck

Im switching to rusticated

[quaint patrol]

If you do not require support please move to #general

[south karma]

why is there no med or main map vote?

[near halo]

-ticket

[rotund salmon]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

/ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[livid tapir]

We only have votes for long, if you think that should change please put your suggestion in #feedback-suggestions

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[coarse nymph]

admins there is something wrong at our base its bugged we cant build shell and we cant put wall on it can u come

[south karma]

already suggested it 3 months ago 💤

some admin said med map vote would be added 3 months ago and here we are

[livid tapir]

Are you sure it was an admin

[south karma]

yh in LTM discord

literally causes a rewipe everytime a map vote would solve all this

[woven forge]

I just waited in a 300 man cue on us main just for it to re wipe as soon as I get in now I'm back IN A 300 MAN CUE

[rotund salmon]

Not much we can do. Sorry for the inconvenience

[tame harbor]

Shiue is a hacker

[livid tapir]

!ticket

[marble mantle]

Hey, @tame harbor

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hazy vortex]

eu main down

[quaint patrol]

We are aware

[tough bane]

I can understand your frustration that EU Main has crashed again or is not online. Please be patient while the admins restart the servers. Thank you for your understanding.

[rotund salmon]

It's up now 🙂

[tough bane]

You should now be able to connect to EU main connect main.rustoria.uk:28015

[coarse nymph]

ADMINSS

wtf is going on in eu main

thanks we just lost everything

[fresh monolith]

can i please have some help

[silk nebula]

What I can help you with?

[fresh monolith]

i got help

thanks though

[silk nebula]

Try move this to #feedback-suggestions might be helpful

[icy elbow]

ok

[gaunt bone]

Hi

i'm getting temporary banned each each time the server restarts
and the ban becomes longer and longer
it appears during that period when the server is laggy first minutes of restart
all of my clanmates suffer the freezes and all that stuff but only me is getting kicked and temporary banned

[near halo]

EAC authentication timeout?

[gaunt bone]

Disconnected: EAC: EAC Temporary Server Ban (expires in 12 minutes)

[near halo]

Rustoria can't do anything about that

[void abyss]

@echo venture ♥

[gaunt bone]

@near halo why does it appear?

[near halo]

This error indicates that EAC was unable to authenticate your connection. You should ensure that you always launch Rust by using the Steam games library as launching Rust using other methods will result in EAC not launching which will lead to errors.

[gaunt bone]

only steam

[near halo]

how can I cancel my monthly payment?

@near halo you can login with your steam account @ https://donate.rustoria.co/

ty

and then you can cancel the monthly subscription in the panel

[half fern]

what does VIP do?

[gaunt bone]

for me - nothing

[wispy dirge]

Depends on the server 🙂

[half fern]

uh

US small

[wispy dirge]

Go to https://donate.rustoria.co/ and find a kit that you like.

[wispy dirge]

Queue skip

And a golden name

[near halo]

On all the official vanilla servers it will only give you queue skip and on all the modded servers you will find kits and more

[half fern]

BET, IM GETTING IT RIGHT NOW

[gaunt bone]

i still wait till temporary ban ends

[half fern]

yall better not be stealing my card info :/

[near halo]

won't let me cancel the subscription

[silk nebula]

We are an official rust community😅

[silk nebula]

!cancel

[marble mantle]

Hey, @near halo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

ok thanks I was just missing, I wish

[half fern]

hmm... i dont like that smile

[silk nebula]

I’m sry 🥰

[half fern]

LETS GO, **** THE QUEUE

[pallid blaze]

https://cdn.discordapp.com/attachments/819442527613878272/856494903458136064/2021.06.21-02.49_clip_2.mp4

is this scripts admins?

[timber bridge]

That's not even on our servers..

[pallid blaze]

ik but im asking

[timber bridge]

It's hard to tell

[rotund salmon]

looks like it

[timber bridge]

Some people are great at controlling recoil, I would need to see more than a 11 second clip.

[pine condor]

!appeal

[marble mantle]

Hey, @pine condor

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

DM me the user you are acquiring about.

[pallid blaze]

im not a snitch i was just asking

[timber bridge]

Well okay then.. have a good day.

[pallid blaze]

just wanted opionion

[remote elk]

main crashed

[timber bridge]

We are aware of main

[slate pike]

fuck the xmas update

[dawn ocean]

Dam

[slate pike]

server keeps crashing

[heavy harbor]

main ?

[slate pike]

And the re wipe was gay

[languid pivot]

@timber bridge main down

[light slate]

can you read

[slate pike]

@light slate main is down

[dawn ocean]

@languid pivot :/

[lyric sinew]

@light slate Main is down

[slate pike]

when is the server gonna come back up

Kinda wasting alot of peooles times

[waxen moat]

<@&274971100184576010> don’t know if u noticed main is down

[slate pike]

stupid

[waxen moat]

Lol

[slate pike]

not you this whole situation

[lilac nova]

We are aware, working on it

[wispy dirge]

Please do not talk here unless you need support, we are aware of main

[timber bridge]

US Main is booting...

connect main.rustoria.us:28015

[heavy sphinx]

ok

[cyan orchid]

/advent

[obsidian bramble]

yo

[timber bridge]

Hello!

[obsidian bramble]

I have the wipe pass for US main but for some reason I am queued

I connected with this IP connect main.rustoria.us:28015

[timber bridge]

How long ago did you purchase?

[obsidian bramble]

roughly 5-10mins ago, whenever the server most recently went down

[timber bridge]

Okay, Please verify you purchased on the correct server as well. https://donate.rustoria.co/account.php

[obsidian bramble]

https://gyazo.com/841e5407e591e097eb4dfcba5cf04336

[timber bridge]

Please try to reconnect, if it hasn't taken affect then please make a ticket in #payment-support so the proper staff can assist 🙂

[obsidian bramble]

bet, still hasnt taken affect. Before the server went down I was loading in past the queue just fine. Something happened during the restart

[timber bridge]

It could be the server needs to update, sorry for the inconvenience we will try to get this sorted as soon as we can.

[obsidian bramble]

all g

[timber bridge]

We do appreciate the patience 🙂

[fiery flame]

Excuse me support we got banned for teaming when we did not team with anyone may i please talk to someone

[marble mantle]

Hey, @fiery flame

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

Hey, @vivid cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[slender tide]

!ticket

[marble mantle]

Hey, @slender tide

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[little garnet]

us main there is a place where you can go through the ground and shoot out of it at sewer

[quaint patrol]

Please DM me

[robust sable]

/ticket

[marble mantle]

Hey, @robust sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[robust sable]

!ticket

[marble mantle]

Hey, @robust sable

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wintry coyote]

kid is hacking in rustoria 2x ; so blatant

[near halo]

heyy thats me

[vivid cargo]

lmao

[near halo]

ty for the compliment @wintry coyote

[wintry coyote]

LOL/

i got clips don't worry bro; you got blatant ESP and aimbot 🙂

[near halo]

can i see them?

yeah my old steam acc got banned

[wintry coyote]

i wonder why

[near halo]

i scammed a 6 year old

!ticket

[marble mantle]

Hey, @wintry coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wintry coyote]

doesn't get your account eac'd stfu

[vivid cargo]

thats nothing to brag about

mate submit a tickeet

[wintry coyote]

submitted

[silk nebula]

make sure you have made a ticket for it as well as F7

[wintry coyote]

done

[livid tapir]

@hasty pebble how can we help you

[hasty pebble]

wanna play some rust?

[livid tapir]

#looking-for-group brother

[hasty pebble]

):

[finite orbit]

can I please be unbanned from the 2x vanilla

[quasi crest]

!appeal

[marble mantle]

Hey, @finite orbit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[finite orbit]

why do I have to wait do long

i would like to play with my friends

[last spruce]

!ticket

[marble mantle]

Hey, @last spruce

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[last spruce]

!link

[marble mantle]

Hey, @last spruce

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[finite orbit]

<@&274971100184576010> I have been banned from the 2x vanilla for no reason

[quaint patrol]

Please do not tag staff, There is a reason behind your ban, If you have appealed please be patient. Thanks

[finite orbit]

there is no reason for my ban

I didnt do anything wrong

why do i have to wait so long to be unbanned

[quaint patrol]

Dm me

[last spruce]

When will my ticket be answered

[timber bridge]

Admins are working diligently to get to all tickets 🙂

[last spruce]

How will I know it was accepted or answered

[timber bridge]

An in-game ticket correct?

[last spruce]

I geuss don’t know how to make discord ones

[finite orbit]

yeah rustoria's admins are shit

[timber bridge]

We don't have tickets for discord only for payment support, but, You will receive a notification in-chat you can also check by using /ticket list in-game as well and open your F1 console.

[proud iris]

i literally had a hacker noclip in my base and i have it on video

[timber bridge]

We appreciate the feedback please feel free to leave it in #feedback-suggestions

[timber bridge]

Please upload the video via Youtube or Streamable and submit a ticket in game by using /ticket add <report details and user(s)> with the link to the video

[proud iris]

cant i just share screen and show it

its alot of work to trim it down and upload it

[timber bridge]

That is not the proper way we handle reports, sorry.

[proud iris]

so this is not a posibelity

[timber bridge]

I understand it is a pain but we have a lot of reports that come in and we cannot just skip the line of tickets we are processing.

[proud iris]

ah ok, well how do i find hes account, i only have hes id from killing him

but not steam id

[timber bridge]

You can use the combat log id as well 🙂

[proud iris]

ah ok

[last spruce]

Maybe you can answer my questions net

[timber bridge]

What's up?

[timber bridge]

Just be sure to mention it is the combat log id btw

[last spruce]

It’s 2 questions one what is making screen shake in game 2 why are sprinklers not working

[finite orbit]

bro you admins are braindead

[timber bridge]

That is probably the new MLR rockets, and the sprinklers I'm not sure

[undone flint]

how do i stop the ticket i made in game pop up

[timber bridge]

We appreciate the feedback. If there is nothing I can help you with please head to #general

[last spruce]

No it’s worse then mlr shake and the sprinklers have water coming out but planter boxes isn’t taking it in and is fresh water

[timber bridge]

Have you tried to reload rust?

[last spruce]

Yes

[undone flint]

@timber bridge do you know how to get a ticket to stop popping up in cxhat

[timber bridge]

Unfortunately I'm not sure what it could be causing the shake. Do you have a video?

[last spruce]

No but it sounds like a boom then shake

[timber bridge]

It's been a bug we had going on, submit another ticket and explain what is happening that you are getting repeat notifications.

[marble mantle]

Hey, @proud iris

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

@proud iris Submit that in-game 🙂

same command that you did.

[proud iris]

yep just did

cheater literally noclips through my base and he is not banned by anti cheat

XD

[timber bridge]

I removed the post in-case the user is active on discord it will make it easier for our admins if he isn't called out

[proud iris]

ok

[last spruce]

Manually moving water is annoying

[timber bridge]

The admins should be taking care of it very shortly.

[proud iris]

nice, do i get notified if he gets banned?

[timber bridge]

I understand that, and you are positive you have it setup correctly?

[last spruce]

Yes it works On other severs

[timber bridge]

Yes they should reply once the investigation is complete. You can see this using /ticket view <ticket number> or /ticket list and open your F1 console.

[timber bridge]

What server is this on?

[proud iris]

netspl0it he got banned in chat 🙂