support

[thorn lantern]

!appeal

[marble mantle]

Hey, @thorn lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[ashen cedar]

no it was in game, sorry i didnt know about the ticket command but i just used it to report him

[slow birch]

Was it ingame voice?

[ashen cedar]

i have a screenshot but i think the chat logs show it - it was in chat

ticket id: 99

[slow birch]

Ok cool yeah if you have put a ticket in then the admins will pick up the ticket

[ashen cedar]

awesome thx 👍

[slow birch]

Chat mods if they were there in the server would have reacted to seeing it in the chat

Perfect use of the ticket though it shall be dealt with.

[ashen cedar]

it was with slashes instead of the letter N

[slow birch]

Not to worry the admins will be on it

[ashen cedar]

thank you @slow birch 😄

[normal dome]

Yo can u fix leaderboards on zeus, nothing shows up

[slow birch]

I know this has been reported to the Devs unsure on an ETA for the fix sorry @normal dome

[robust gust]

any admin on?

[stiff widget]

not an admin but what do you need help with

[gloomy pulsar]

They probs is if it’s a cheater

[gloomy pulsar]

!ticket

[marble mantle]

Hey, @robust gust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sterile locust]

!appea1

/ticket

[marble mantle]

Hey, @sterile locust

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sterile locust]

!appeal

[marble mantle]

Hey, @sterile locust

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[drowsy maple]

Can you guys go to the us 3x nobps and tell AWP clan and TheDads clan to stop teaming

[copper night]

!report

[marble mantle]

Hey, @drowsy maple

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[drowsy maple]

i fdont have timefor that shit, just come tell them to stop teaming

[timber raptor]

any admins here that can help

[deft storm]

I'm not an Admin, but is there something I can help you with?

[timber raptor]

yea i summited an appeal for a ban but it got denied, feel like i should have explained my self better

[gloomy pulsar]

Denies are final

[deft storm]

Unfortunately, if the appeal was denied. That decision is final and will not be arguable.

[gloomy pulsar]

Unless it was denied because you are to be unbanned in a week

[timber raptor]

yea im getting unbanned in a week

[deft storm]

^

[gloomy pulsar]

I’m getting a hot chocolate and chips Rn from McDonald’s

[timber raptor]

but i litreally hoped in for 1 day and teamed up with a random player

[gloomy pulsar]

In the queue

[gloomy pulsar]

^

[deft storm]

Alright, well that means you'll have to wait until your ban is over if the appeal was denied.

[gloomy pulsar]

So if you are to be unbanned in a week you will be unbanned

[deft storm]

Ooooh, I'd love that aswell

[timber raptor]

yea but how is that my fault for teaming up with a random guy who apparently was a cheater

[gloomy pulsar]

Who don’t

[deft storm]

#general (:

[slow birch]

@empty holly Whats up buddy? I can't voice chat at the minute due to been at work but might be able to help you.

[timber raptor]

i guess no fucks given

[deft storm]

It's unfortunate that it was the case, but it's hard for the staff to know if you knew him or not.
Easy to say you didn't know him, hard to prove you didn't know him.

[timber raptor]

u can literally check friends list, server activity for how long and how much time I've played, how many months I've played on the server.

[waxen fulcrum]

1

Hello, I'm trying to log into the server, but it says to me that I'm banned, what should I do? my id is 76561198431700643

[night parrot]

!appeal

[marble mantle]

Hey, @night parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[night parrot]

^^

[radiant sorrel]

one of my neighbors got banned by anti cheat but his whole team didnt get banned for association ?

[night parrot]

report them in game by using ./ticket

[marble mantle]

Hey, @night parrot

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[brisk pond]

!appeal

[marble mantle]

Hey, @brisk pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[open linden]

!appeal

[marble mantle]

Hey, @open linden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cursive talon]

Hi, why am I unable to place a quarry?
https://imgur.com/a/EaByD6o

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[raw nacelle]

admin's i have a problem to link my auth DISCORD and TWITCH auth

Twich auth ! when i accepting them they saying in website SOMETHING woring and DISCORD alredy in but can't atuh ingame

[normal roost]

What about discord?

[normal roost]

You need to throw a survey charge on the ground, when stuff pops out you can place it on that spot. That also the material u will be mining

[cursive talon]

Yeah I did it doesnt let me place it even tho the area is flat

[normal roost]

You have done the servey charge ?

[cursive talon]

Yes

[normal roost]

Has stuff popped out?

[pseudo bear]

?appeal @winter hare

[marble mantle]

Hey, @winter hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wicked magnet]

/ticket

[marble mantle]

Hey, @wicked magnet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[manic kettle]

Is there any way possible to speed up and association appeal?

[normal roost]

Nope, once the appeal is put in you will have to wait 1-3 business days

[hexed nimbus]

Association bans even if the appeal gets accepted it’s a standard 7 day temp ban if it’s your first time

[manic kettle]

Oh so even if the appeal gets accepted I still am banned 7 days with and without the appeal?

[hexed nimbus]

You still had to make the appeal as it’s basicly a perm now untill it’s appealed then it’s set to a punishment

[manic kettle]

We were recruiting in rustoria discord. Is there any way to avoid this happening again? Guy had no VAC ban and was honestly kinda sht at the game so we couldn't tell, sometimes he did pop off though

[hexed nimbus]

No it can’t tbh Even lifetime friends have been screwing there team over cause the wanted to try cheats it happens everywhere sadly enough. From 0h account to accounts with over 10k

[manic kettle]

😩 do you guys have a system where we can ask you to check a new team member because we believe they are a tad sussy?

[hexed nimbus]

Vac is not eac so we don’t check on that eighter although it’s a indication the might do something as the had in the past on other games

No im sorry plus if we had we do t have the time to do all that

[manic kettle]

Yeah I figured. Anyways thanks for your help I'll continue to be patient. It's the first time getting banned for anything so I didn't know the process. I'll let me other friends know.

[hexed nimbus]

If you are unsure don’t invite m is my advice. I rather play solo then run the risk of getting banned due to some cheater.

[hollow wave]

hello, i was banned 2 month ago by irish, he is not an admin anymore, can someone look into my ban please? i made an unban request but it got denied, please just look.

[copper night]

appeal decisions are final

[scarlet stone]

/ticket

[marble mantle]

Hey, @scarlet stone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[scarlet stone]

!appeal

[marble mantle]

Hey, @scarlet stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[halcyon lodge]

/ticket

[marble mantle]

Hey, @halcyon lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[halcyon lodge]

/Ticket

[marble mantle]

Hey, @halcyon lodge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[atomic flicker]

/ticket

[marble mantle]

Hey, @atomic flicker

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wooden lichen]

im rubberbanding and I cant move

[wispy dirge]

What server?

[wooden lichen]

rustoria mondays us

[wispy loom]

Checking

[wooden lichen]

it is better now

but for like 2 minutes I couldnt move

[lucid cipher]

hello

[wispy dirge]

How can we help you?

[lucid cipher]

please i just got banned for playing with cheater but i met him on beach im very confused

this is my profile im un sure why i got banned i didnt know he was cheating he did nothing sus

[wispy dirge]

Sorry to hear about that, you will need to navigate to https://bans.rustoria.co/ and submit a ban appeal.

[lucid cipher]

it is saying

u dont seem to be banned and saying wait a few minutes but i am and nothing happens

[wispy dirge]

How long ago was the ban?

[lucid cipher]

15 mins

pls i was very loaded to we found decayed base

[wispy dirge]

Give it about 5 more min.

[lucid cipher]

when do u think ill get unabnned tho ?

[wispy dirge]

That is not up to me.

I am but a jr jr chat mod, the decision will be from the administrator who banned you.

Please note, standard response times are 1-3 days but can be more or less based on the situation.

[arctic coral]

!appeal

[marble mantle]

Hey, @arctic coral

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hexed nimbus]

Playing with a hacker usually is a default 7 day ban

[lucid cipher]

i didnt know tho

[hexed nimbus]

My advice don’t join randoms

[silent venture]

Why am i not allowed to say pakistan

[timber bridge]

#support message

[silent venture]

i got muted for saying the word pakistan not pakistan without stan

[timber bridge]

I understand that, however people use that to bypass our filter so that is included as well.

[ocean kayak]

I wanna know which admin banned me and I don’t give a shit that u tell me u can’t disclose that information I’m tired of dealing with this hacking bullshit 6k hours banned for hacking yes all of u say decision is final even though I got false banned so someone message me AGAIN so I can sort this shit out

For so long I’ve been playing and just now I get booted smh

[timber bridge]

We do not disclose ban information. If they wish to contact you they will.

[ocean kayak]

Why would they huh

[timber bridge]

You have already be spoken with and know your situation.

[ocean kayak]

But can’t u see that I won’t stop because I’m this confident that must show something

[timber bridge]

You can be very persistent but you will get the same answer every time.

[ocean kayak]

have it your way

[timber flame]

us zeus 5x crashed

nvm it good now

it crashed again

[gritty wolf]

it keeps kicking everyone or timing out

[noble ocean]

server just crashed and i died in tunnels with over a 1000 scrap

any way to get it back?

[ebon ether]

long gettin doxxed by these kids raiding us

[south sable]

servers are shit

[timber bridge]

WE ARE LOOKING INTO IT.

[polar cobalt]

thanks

[uneven panther]

same with 5x trio

ok

[wispy loom]

Should be sorted now, apologies for the inconvenience

[noble ocean]

just lost a 1000 scrap in tunnels

so boring to just lose a won fight because of where i rotate out

[graceful void]

server crashed and lost some of my oil loot

can anything be done about that?

[merry slate]

yep just lost mini and full cards and lr from that

[lone mortar]

Unfortunately we cannot reimburse any lost loot.

[merry slate]

should probably roll back server 30 mins

would be the only just fix

[polar cobalt]

no

[lone mortar]

Servers should roll back to the last database save. Unknown when they saved.

[merry slate]

how often

do you mean that already happened or thats going to happen

[finite plinth]

already happened

[lone mortar]

Unknown and most likely it will roll back. Don't know for sure but most crashes usually have some type of roll back to the last database save.

[finite plinth]

it rolled back like 5 seconds

[lone mortar]

Thanks James 😊

[north loom]

on rustoria.link is there any way to get the twitch and youtube? for twitch it says that there is an authentication error and youtibe just straight up gives an error

[spare widget]

No, neither connect and there's not any ETA for that changing so I wouldn't worry about it

[warm spire]

i have 100+ points in the servers but cant get to it even after rejoining the steam group twice

says im not in

[slow birch]

do /auth 5 or 6 times

it will link

just is a strange one at times

[warm spire]

ive done it about 10 times now

[slow birch]

Still nothing strange

[warm spire]

if fixed it

had to log out and relog

[heavy loom]

i got banned for my name in 3x us server

i changed it and i was wondering if yall could unban me now since i changed it and when yall banned me it said to take a break and its been like 20 minutes

[drowsy star]

how do i make a ticket

[quasi crest]

!ticket

[marble mantle]

Hey, @drowsy star

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[quaint patrol]

!appeal

[marble mantle]

Hey, @heavy loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quaint patrol]

Feel free to appeal

[drowsy star]

how do I know if a guy I reported gets banned?

[heavy loom]

i just submitted my appeal @quaint patrol

[noble ocean]

i just got muted on rustoria long for using someones name in a report

any idea on what to do?

[heavy loom]

@quaint patrol can we pm?

[quaint patrol]

It won't speed up the appeal process but sure

[near halo]

;ticket

[noble ocean]

i tried to report someone on rustoria long for an abusive name and got a 12 hr mute any way to fix?

i cant even say the name in here or it gets instant deleted

[zealous kettle]

!steamid

[marble mantle]

Hey, @zealous kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble ocean]

do you want my steam id

[zealous kettle]

Yep

[noble ocean]

76561198196148153

can i dm u the guys name because i just dont like it in chat

and if i report it here or on the server i get muted @zealous kettle

ik u guys banned people for names that had like weird sexual abuse stuff in it

[timber bridge]

I'm sure he will handle that as well. 🙂

[noble ocean]

sick thanks

at least i didnt get an actual ban for reporting someones name this time lmao

[zealous kettle]

You've been unmuted, in the the future it's /ticket add not !ticket. Will look into your original report as well.

[noble ocean]

thanks

[timber bridge]

In the future for inappropriate names just screenshot it an include a link to the uploaded image on imgur 🙂

[noble ocean]

just thought it would be easy to just type the name

ill do that in the future are discord screenshot links ok?

[zealous kettle]

The only reason you were muted is because you used "!" and not "/"

[noble ocean]

im braindead

i just assumed it was an issue on your end like when i got banned for reporting someones name in the past

[timber bridge]

Oh well, some names could get you muted and yes discord links are welcome as well.

[noble ocean]

alright thanks

[timber bridge]

No problem 🙂

[noble ocean]

HAHAH

the just immediate discord scam link

[timber bridge]

yes auto deleted as well haha

[slow birch]

they always get wrecked lol

[noble ocean]

wish every server had a filter for that

[tawny cloud]

I need an Admin....

[noble ocean]

!ticket

[marble mantle]

Hey, @noble ocean

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

Yes A1 filter, very few slip by, even then one of our active mods wreck them lol

[timber bridge]

Not an admin but how can I help?

[tawny cloud]

This dude in the Us trio 5x is clearly aim hacking

[noble ocean]

!ticket

[marble mantle]

Hey, @tawny cloud

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

As @noble ocean stated above, our ticket system goes straight to an admin. Just in the meantime refrain from calling them out in any public channels.

[neat shale]

whats the ip to the 10x?

[livid tapir]

#oldserverinfo

[left sentinel]

I have never played this server and every time I try to get in it auto bans me for hacking and I don't know what to do.

[neat shale]

suiting claus= the goat

[gloomy pulsar]

!appeal

[marble mantle]

Hey, @left sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fossil nest]

can I appeal a temp ban

[gloomy pulsar]

Not what I no of what’s it for

Add a dot

Dm me it

I’ve dealt with this in dms

[timber bridge]

If you have any additional questions feel free to DM me.

[timber bridge]

We don't mind the help just be sure you are directing users correctly and giving them good information 🙂

[gloomy pulsar]

He couldn’t say the word that’s why

[gloomy pulsar]

It’s about appealing a 1 hour ban

And appeals normally take like 1-2 days so ye

[timber bridge]

It's all good, we don't mind people helping out just ensure it is good information and direction you are giving. Keep up the good work, check out #staff-applications as well.

[gloomy pulsar]

Oh ye

Every mod tells me to apply I never do

[timber bridge]

Even if you just want to be a Discord Moderator. 🙂

[gloomy pulsar]

Yeah I want to but I never find time

[timber bridge]

I see you on here quite often haha.

[terse forge]

can i report a player for scripting or make a ticket or something

[rich flare]

where do i report somoene

[cobalt hollow]

!ticket

[marble mantle]

Hey, @terse forge

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich flare]

/ticket

[marble mantle]

Hey, @rich flare

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[spare widget]

@rich flare In-game "/ticket add (your report with details)" 🙂

[gloomy pulsar]

Yeah I just like helping

[wintry coyote]

Hackers in Rustoria 2x

[marble mantle]

Hey, @wintry coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[rich flare]

how do i know if my ticket is being taken cared of?

[neat shale]

how long till rustoria 10x wipes it says 5

[spare widget]

@neat shale Should be wiping right now

[rich flare]

i got a 64 hours cheater roofcamping my base prefiring when i pretrend im peeking

[spare widget]

@rich flare You'll get a response when it's looked into fully

[neat shale]

thanks

[timber bridge]

You can use /ticket list in-game to see any replies. I assure you all tickets are looked at and dealt with. We never skip any ticket.

[austere edge]

!appel

[normal roost]

!appeal

[marble mantle]

Hey, @austere edge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[heavy loom]

@spare widget can u please look at my pm

[wintry coyote]

@spare widget mad hackers in this game bro

[timber bridge]

Please do not tag staff unnecessarily. If you sent him a DM he will take a look when he is available. 🙂

[normal roost]

To make a ticket you’ll need to do “/ticket add (information and or evidence) you can also upload clips to a service like streamable or YouTube and add the link to your ticket

[heavy loom]

okay mb

[neat shale]

just f7 them and make a ticket in game simple mine alwasy get responded in like 15-30 min

[timber bridge]

Please do not tag staff unnecessarily. We understand that, our admins work there hardest to keep all the cheaters off of the servers. 🙂

[neat shale]

10 min this shi still didnt wipe

[timber bridge]

All good, Zen is a great admin. He will take a look at your message when he can I assure you. Our admins stay checking tickets and everything else. 🙂

[neat shale]

they just sia dmake a ticket bozoo

[timber bridge]

@undone hawk @burnt wren @patent sigil Head to #general

[runic pilot]

is the rustoria na 10x gonna come back

[gloomy pulsar]

Please take this to #general

[patent sigil]

yes sir

[gloomy pulsar]

Great minds think alike

[neat shale]

10x is 15 min over wipe time

[gloomy pulsar]

What 10x

Us?

[neat shale]

rustoria 10x no bps

yes us

[gloomy pulsar]

Idk us wipe times

[neat shale]

5pm est

[tough zodiac]

rust 10x

[gloomy pulsar]

Seems like It hasn’t wiped I guess you’ll have to wipe or wait until somone with the power to wipe it sees your message

[normal roost]

please take normal talk to #general

[zealous kettle]

It's up

[neat shale]

thanks

[near halo]

hey

i need a admin

[gloomy pulsar]

I’m not a admin but I can help

[near halo]

Not an admin but I can see if I can help

someone put a full build around our base and greifed us like a ton of wooden walls not externals but like real wood walls we hop offline and they build a wall all around us

[gloomy pulsar]

Is it spam or like a compound but I believe it’d allowed

[graceful void]

LOL

[near halo]

ok if its aloud we gonna get off

[gloomy pulsar]

The only rule against spamming is no spamming to make frames bad

[near halo]

we cant play now

its annoying

[gloomy pulsar]

That’s unlucky

[timber bridge]

This is allowed. The only thing that isn't allowed to be walled off is Outpost.

[near halo]

can we do anything

[gloomy pulsar]

And also framy entities

[near halo]

to keep our base

[timber bridge]

Raid through it or use ladders.

[near halo]

its 2nd day of wipe we cant raid that

[timber bridge]

Use a flame thrower and 200ish Low grade.

[gloomy pulsar]

I might turret someone’s base raid the wide gaps leave upkeep and turret it

[near halo]

no its all around i cant flame raid it would take like 6000 lowgrade

[timber bridge]

You only need one exit though.

[gloomy pulsar]

We’ll that’s unlucky me or the staff team can’t do anything about that

[near halo]

yea but thats a raid they lose their explosives we lose our wipe

[gloomy pulsar]

Just raid 4 spots and did gates

[timber bridge]

As I stated there's nothing we can do. Use ladders and move your base if you want to.

The only type of walling we can enforce is walling off outpost

[near halo]

bro this is broken guys fix ur server

[gloomy pulsar]

#feedback-suggestions

[timber bridge]

Sorry you feel that way.

[near halo]

we cant do anything

[gloomy pulsar]

For any thoughts on how the server should be managed type it in #feedback-suggestions

[timber bridge]

I just gave you plenty of options.

[ocean kayak]

Mods are actually shit here believe it or not ploopy

[timber bridge]

Please head to #general or #feedback-suggestions

[near halo]

i fucking belive it

[gloomy pulsar]

Please head to #general to finish your conversation

[ocean kayak]

For example net over here sits on his ass 24/7 inside doesn’t see grass or women and types the copy and paste

[near halo]

ok

[near halo]

beliveable

[ocean kayak]

I didn’t ask for ur opinion qaw so politely shut the fuck up

[timber bridge]

Please head to #general Final warning to you both @ocean kayak

[gloomy pulsar]

Just do it

[rotund salmon]

[near halo]

<@&274971100184576010> can i please get help

[gloomy pulsar]

What with

[heavy loom]

<@&274971100184576010> i also need help

[gloomy pulsar]

I’m not a admin but I can try and help

Please don’t @ Admin roles

[heavy loom]

ttv can i pm u?

[gloomy pulsar]

Sure here is better but I guess

Can you do it here or is it private

[silent frigate]

rustoria us 3x 2k cheating

[marble mantle]

Hey, @silent frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[silent frigate]

/ticket

[marble mantle]

Hey, @silent frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

Not an admin but how can I help?

[rotund salmon]

In game

[gloomy pulsar]

Nate if shawuille wants to do dms can you do it

[heavy loom]

its abt my ban so not really private buh i would like to pm instead

[pseudo bear]

?APPEAL

[marble mantle]

Hey, @heavy loom

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[gloomy pulsar]

Pm @timber bridge bc I’m not a official mod

[pseudo bear]

If you check in that link you can appeal your ban 🙂

[silent frigate]

lmao thi kid is so obvious he hits every shot

[gloomy pulsar]

!ticket

[marble mantle]

Hey, @silent frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[gloomy pulsar]

Do That and a admin will come when available

[silent frigate]

alr this kid needs to get ban lol he is lr suppressor

[pseudo bear]

Make a ticket ingame, Tickets are not handled via discord.

[near halo]

keep getting this error when trying to load in

[gloomy pulsar]

Choccy idk

[pseudo bear]

?mapfiles

[marble mantle]

Hey, @near halo

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[gloomy pulsar]

Why so many commands

[pseudo bear]

I recommend choccy to try the top one and see if that works, if not tell me 🙂

[near halo]

still not working

[pseudo bear]

join waiting for support, ill help

[near halo]

wait no its owrking now

[pseudo bear]

Ah good to hear

[fossil nest]

been an hour for my chat ban and I still cant connect

[livid tapir]

theres a queue for ban releases

takes a little longer than the ban time when a lot of bans have been issued

[fossil nest]

aight

[quartz badger]

hey can an admin join call please?

[pseudo bear]

Not an admin, but what can i help you with 🙂

[quartz badger]

already been helped thanks!

[pseudo bear]

Good to hear 🙂

?appeal @hard grove

[marble mantle]

Hey, @hard grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rapid grove]

hey i was just wondering if i have 2 game bans on my account can i play rustoria main?

[timber bridge]

Were you banned on any of our servers?

[rapid grove]

no

[timber bridge]

Take a look at rule 3. https://rustoria.co/vanilla/rules

[timber bridge]

See if you qualify to play by clicking on the rule.

[rapid grove]

ik but it wasent being clear

if i was banned on a diffrent game twice can i play?

[timber bridge]

If the game bans occurred over a year ago

[rapid grove]

its 124 days ago can you make an exception or nah because i was stupid too cheat in other games but i jsut wanna play your servers

[timber bridge]

Are they EAC bans?

[rapid grove]

like game bans?

[timber bridge]

Did both of the bans occur on Rust?

[rapid grove]

no they occured on 2 diffrent games but they were 124 days ago

so can i play on the vannila servers?

[uncut tusk]

yo is there anyway i can get vip to a US paypal?

my paypal doesnt pay to europe

[lone mortar]

You'll want to head to #payment-support and make a ticket with them

[pseudo bear]

Ofcourse 🙂

[rapid grove]

okay thanks

[nimble tiger]

I got banned on rustoria, and i am unsure who was cheating

[pseudo bear]

?appeal

[marble mantle]

Hey, @nimble tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[pseudo bear]

please fill out an appeal, include as much info as possible 🙂

[nimble tiger]

yeah but im not appealing

im just asking cause idk who was cheating

[livid tapir]

We don’t share that info sorry

Information on/about other players bans is not shared

[nimble tiger]

Dude cmon man, this was my first wipe on rustoria, i usually play on rusticated, i came to rustoria because it was popping and my buddies wanted me to play

and they are legit, so i am confused as to why we got banned for cheating

[normal roost]

Someone’s lying🤥

But an appeal should reduce the time unfortunate things happen whether necessary or not

[lone mortar]

As stated before by Suiting, we do not divulge any information on cheater/hacking tickets, reports, or appeals to include you or anyone else's ban. I do apologize if that is an inconvenience but it is what it is.

[uncut tusk]

any payment support helpers?

[timber bridge]

Have you filled out a #payment-support ticket?

[vestal bronze]

How do I contact an admin regarding a moderators actions outside this server?

[quaint patrol]

Feel free to dm me

[stone ridge]

hey bought a pvp kit but it says I do not have permission

[zealous kettle]

Did you buy PVP, or PVP+?

[stone ridge]

PVP

i bought it for myself and a friend but we both don't have "permission" to use the kit

[zealous kettle]

Did you purchase it for the correct server? You can check here: https://donate.rustoria.co/account.php

[modern stirrup]

anyone help help me i made a ticket on payment support bc i bought a kit for the wrong server

[zealous kettle]

#payment-support

[stone ridge]

bruh wrong sever

server*

is there a way I could get it transferred to the other server

[modern stirrup]

thats what i did as well

[silent frigate]

uh guys there is a team thats teaming past limit

[modern stirrup]

and i made a ticket

[zealous kettle]

#payment-support

[lone mortar]

!ticket

[marble mantle]

Hey, @silent frigate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[floral trail]

yo can someone helpo me in support?

[stone ridge]

yeah can i get help aswell

[modern stirrup]

same

[near halo]

What can I help you with?

[stone ridge]

i opened a ticket

bought the wrong kit for wrong server

[dark radish]

You will have to wait for someone who is able to handle payment issues (ie Luke)

[modern stirrup]

i did as well

[near halo]

As Fear said you will just need to wait for a response from someone who handles payment issues

[sleek ferry]

H ow does the leaderboards work

typed in my name no show up

[turbid plume]

bro

why arent these fuckers ban on 5x trio smiley and villy are the most obvious cheaters

watch the raid rn at c13

@spare widget

[timber bridge]

Please do not tag staff unnecessarily. Please submit a /ticket in-game

[turbid plume]

can i speak with a admin or someone?

[stray marsh]

@quaint patrol Support me

[radiant nexus]

Hi

help pls, All my friends can play except me, does anyone know why?
it doesn't appear on the list either
https://cdn.discordapp.com/attachments/560128284126478356/923008075663835146/unknown.png

[turbid plume]

any sort of admin or mod

[quaint patrol]

Dm me

[turbid plume]

drag

[timber bridge]

Please do not tag staff unnecessarily. He will check his DM's when he isn't busy.

[timber bridge]

[stone ridge]

hey so its been around 45 minutes and i have had not one update about my ticket

[timber bridge]

I assure you they will get to your ticket. Please be patient and allow sometime.

[quaint bronze]

does anyone know how long i have to wait before i can play us medium vanilla after a game ban

[timber bridge]

Just 1 gameban in total?

[quaint bronze]

yes

[timber bridge]

180 days.

[quaint bronze]

ok

[minor marsh]

does rustoria have wipe pass? the ones that they release on the day of the wipe

[fiery plume]

!ticket

[marble mantle]

Hey, @fiery plume

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[timber bridge]

Please check out https://donate.rustoria.co

[high forge]

Helo it look like my last message wasn't seen before I was wondering if I can follow lucroan to every server he plays on and steram snipe him? Harassment isn't against the rules right?

[timber bridge]

Stream Sniping isn't enforced, no. However It's not the best thing todo haha.

[high forge]

I can also harass him?

[marble mantle]

Hey, @fiery plume

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[high forge]

Okay thank you

I will ruin his career

[timber bridge]

Harassment isn't really enforced either but, if it gets to severe it could be actionable.

[high forge]

Oki

[timber bridge]

If you are talking about standing outside his base screaming in the mic type stuff. We do not enforce that.

[high forge]

Not exactly

[timber bridge]

Make sure you read our rules. 🙂

[fossil nest]

rent free

[grizzled hatch]

i got banned for cheating about 265 days ago and i want to get unbanned i was wondering yall could unban i will script check and you can pc check me

[timber bridge]

Were you banned for cheating on our servers?

[burnt wren]

how long is a ban evasion ban

[grizzled hatch]

no it was for ban evasion

[timber bridge]

Did you ever appeal?

[burnt wren]

i got ban evasion aswell and i just tryna play wipe and got fucked

[grizzled hatch]

i cant

[timber bridge]

Why not?

[grizzled hatch]

cause it says you are not allowed to make a request or soemthing like that

[timber bridge]

Try to make one and let me know what it says.

[grizzled hatch]

it sayed your ban is final

i can join call rn and pc check

[timber bridge]

There's your answer my dude.

[grizzled hatch]

lame asf for that it was 265 days ago

[timber bridge]

Unfortunately, Ban evasion and cheating are perm-bans for our servers.

[fossil nest]

@burnt wren

[grizzled hatch]

well i know about 40 people that cheat on your servers maybe you should get better anti cheat

[burnt wren]

it aint they anti cheat its rust

[timber bridge]

If they never said to try to appeal again in x amount of days then it's final. Have a great day.

[timber bridge]

Have you appealed?

[burnt wren]

i just did

have u ever seen ban evasions get unbanned if they script check

[timber bridge]

It's possible, every case is different.

[wintry coyote]

@burnt wren TAKE THE L

[lone mortar]

Hi, do you need support?

[wintry coyote]

@lone mortar just got these three hackers banned

[ornate ledge]

oooooof, monday just crashed

[versed crater]

ur admin @glass sequoia is amazing just wanted to lyk that and you guys should promotion

he has muted everyone i asked him to

[mellow blaze]

us mondays down

[versed crater]

even the rp players that are annoying i just tell him to mute someone and he does it

[lone mortar]

Give it 15 minutes and if it's still down @ me

[glass sequoia]

no sir

[neon roost]

as I was terrorizing oxum...server dc...

[mellow blaze]

kk

[versed crater]

@glass sequoia has also spawned in many aks to me ever since i got fucked by a 20man clan your guys support is amazing thank you

he also 300 rocketed a base i asked him to, he spawned in 300 rockets

and spawned in some m2's for me, so i really do think he deserves a promotion

[lone mortar]

You understand that Mods aren't admins and we can't spawn anything in right?

[versed crater]

well he spawned in rockets for me

@glass sequoia right?

[lone mortar]

Cool, well please take this conversation to #general please if you do not require support

[ornate ledge]

mondays is down hard

[versed crater]

yes fir, my apoligies

[lone mortar]

It's re-booting

[ornate ledge]

ty

[marble mantle]

Hey, @soft shard

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[mellow blaze]

us mondays back up

[meager wind]

hacker on eu server s9 (GREEN) EARTH check it fast ESP +AIMLOCK!!!!!

[marble mantle]

Hey, @meager wind

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[hard grove]

!appeal

[marble mantle]

Hey, @hard grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stone ridge]

yo been almost 2 hours and my ticket hasnt even been open yet

[hard grove]

dude it sucks

[modern stirrup]

ive been waiting 3

[stone ridge]

i just want my money back tbh

[hard grove]

i got hacked and now getting banned form every server

fuck rust who wants account

[wispy dirge]

One thing to think about, you report someone, the admins have a large amount of tickets that they do their due diligence to investigate each player and report, at times the people you report will log off or switch servers, or even better... you call the person out for hacks etc, so they toggle which makes the administrators job that much harder.

I get it, we have all been there, you want something done right then and there... give it some time and trust the system.

Also make sure you are reporting people via F7 also, so that EAC can look into suspected cheaters.

[wispy dirge]

Feel free to create a case in #payment-support

[stone ridge]

bro i aint report no one

if yall not trynna give me my money back then jus say that

[spare widget]

@stone ridge Payment support tickets are always handled as soon as possible- there's just a very limited amount of staff who handle that specifically. They'll always 100% get back to you- it's just likely going to be a bit of a wait. Appreciate your patience until then- don't stress though, you're not forgotten or anything

[frosty thorn]

!appeal

[marble mantle]

Hey, @frosty thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[wintry coyote]

Hey Admins; group of hackers were banned but they still have people living in the base. Why aren't they banned for association?

[spare widget]

@wintry coyote If you're concerned about a specific situation then the best thing to do is send in a detailed ticket in-game explaining: /ticket add (your report)

[wintry coyote]

submitted it. Thanks @spare widget

[frosty thorn]

I do I haven't play for a year. 5.7 hours today come back to play be banned. I even didn't kill a person

Could you tell me why will appear this kind of circumstance

[lone mortar]

!appeal

[marble mantle]

Hey, @frosty thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[lone mortar]

If you follow the instructions provided above, this is your best chance at possibly getting unbanned or a reduced ban.

[frosty thorn]

I know that. But did not show you banned reason. I've been playing off and on. Don't understand is why be banned

[lone mortar]

When you join the server you are banned on, it should state the reason why you are banned

[north loom]

/ticket

[marble mantle]

Hey, @north loom

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[frosty thorn]

I can because teams use hacker will also be banned. I think my bad luck.

[lone mortar]

So you are banned for playing with a hacker?

[wintry coyote]

@lone mortar this guy that was playing with hakckers in 2x isnt banned

[lone mortar]

@eternal galleon I can't join Waiting for Support but what can I help you with?

[lone mortar]

!ticket

[marble mantle]

Hey, @wintry coyote

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[wintry coyote]

his entire team except him

[lone mortar]

Make a ticket please

[frosty thorn]

I've just come back to play without his teammates.

[lone mortar]

If you are banned, please make an appeal

[lone mortar]

!appeal

[marble mantle]

Hey, @frosty thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[eternal galleon]

@lone mortarhi our team have 18 ppl .we want to play in co ,we got vpn ban .can u help me ,cuz i make a ticket ,it only unban myself , unban my teammates is denied

[lone mortar]

Your teammates will have to follow the same process you did and make appeals to be unbanned.

[eternal galleon]

they dont know english ,we come from china ,they cant do the process like i did ,it make me headach

[lone mortar]

Send them this

[lone mortar]

!appealcn

[marble mantle]

您好, @eternal galleon

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[eternal galleon]

they cant reach the link from china ,some local reasons ,

[lone mortar]

Unfortunately that is the only way to appeal their bans.

Have them find a way to access the website and make appeals

[eternal galleon]

we try our best to do this .it is not easy

[frosty thorn]

I don't know how to prevent and hacking in a team. The first day of the play was banned. I came back I have a headache

[lone mortar]

I'm sorry but that is the only way I'm afraid.

[eternal galleon]

co is our best chocice where we can play fun

[lone mortar]

Unfortunately all I can say is to make an appeal and be careful who you decide to let into your team.

[lone mortar]

If it's your first offense it'll be a 7 day ban.

[frosty thorn]

yes 7+ cry

[lone mortar]

Yes but you can make an appeal to try and get a reduced ban.

[broken pond]

How do I appeal a ban

[marble mantle]

Hey, @broken pond

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[stray marsh]

@timber bridge DMs

[nocturne beacon]

@broken pond is talking shit about all the mods in his stream LostOracle5 on twitch

[heavy loom]

can i get an admin to help me

[near halo]

Not an admin but I can see if I can help

[elder zenith]

!appeal

[marble mantle]

Hey, @elder zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[elder zenith]

!support

[near halo]

where do i go to make a ticket

[spare widget]

@near halo In-game "/ticket add (your report)"

[near halo]

i want to relink my discord, do i have to make a ticket ingame?

[normal roost]

!TICKET

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[normal roost]

in short, just do /ticket in game and it should tell you.

[near halo]

how do i report people?

[normal roost]

Do /ticket in game

[near halo]

ok ty

[brave dust]

vladimir bull on my base atm spiderman our wall please come look at this clown

[near halo]

if i leave the game how do i look at my ticket?

[brave dust]

insta aimbot

[normal roost]

i dont think you can

[normal roost]

make a ticket in game

[brave dust]

i have we cant leave our base

[normal roost]

I assure u an admin will look into it shortly

[brave dust]

R6 on my roof atm please hurry

[normal roost]

If you made a ticket an admin will look into it shortly

[elder zenith]

how do i stop getting kicked for playing with hacker

i teamed with a random too smh

[normal roost]

Make an appeal, that means you are banned

[elder zenith]

i made one and it says that im not

[normal roost]

Make an appeal under the "mute appeal" area

[brave dust]

banned ty

[elder zenith]

!appeal

[marble mantle]

Hey, @elder zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[analog zinc]

i need help

[normal roost]

Yes?

[analog zinc]

how i report someone

[normal roost]

To make a ticket you’ll need to do “/ticket add (information, name and or evidence) you can also upload clips to a service like streamable or YouTube and add the link to your ticket

[near halo]

theres a guy named smelly fartshitbutt on my roof and hes saying the n word and he has silence m2 and hes going deep.

[normal roost]

We do not moderate in game voice chat

[analog zinc]

/ticket

[marble mantle]

Hey, @analog zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[analog zinc]

/ticket please just spectate him he has 1.2k hours and some how triples my whole 6+ TEAM and is quite blatant https://medal.tv/games/rust/clips/5GBqqySKIH3BX/d1337Zwr7Cvu?invite=cr-MSxMdGosMTQxODYxNTUs

[marble mantle]

Hey, @analog zinc

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[analog zinc]

can my ingame command wont work

[near halo]

You forgot the "add" in between "ticket" and the rest of your message

can admin drag me we have a bunch of people teaming on the 10x

[marble mantle]

Hey, @near halo

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[normal roost]

What do you need help with?

[quaint pulsar]

!appeal

[marble mantle]

Hey, @quaint pulsar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quaint pulsar]

my account is banned but i dont even know why it is not letting me submit a ticket

[normal roost]

how long has it been since the ban

[quaint pulsar]

my steam kicked me out of my game then i came back and it says banned for playign with hacker

[normal roost]

Make an appeal under the "appeal mute" tab

[quaint pulsar]

any way i could talk to someone i have no idea what is going on and my ban keeps changing when i did nothing....

[normal roost]

What do you need help with?

[quaint pulsar]

im banned but i did nothing at all says for playign with a hacker when my whole team is on just fine? i got kicked out of rust got back on and says i was banned

[normal roost]

If you have been banned you can appeal at https://bans.rustoria.co/ it should take 1-3 business days for an appeal to be accepted or denied, and if accepted it does not always mean you will be unbanned, it can also mean the ban time has been cut down.

[zenith stone]

/tikket

[normal roost]

!TICKET

[marble mantle]

Hey, @zenith stone

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[zenith stone]

!appeal

[marble mantle]

Hey, @zenith stone

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[quaint pulsar]

I understand that and would get it if I actually did something wrong it logged me out of my steam and all of a sudden i have a ban..

[normal roost]

You still need to make an appeal

just say that in your appeal

it should take 1-3 business days to get a response

[unborn tendon]

!appeal

[marble mantle]

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rich wyvern]

!ticket

!TICKET

[marble mantle]

Hey, @rich wyvern

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[unkempt flame]

Literally cant place my boxes because of your guys weird shit

I have been trying for 3 minutes

Please help this is hella annoying

[valid reef]

thats the game not the server lol

[unkempt flame]

Nah

I have never had a problem with that

[valid reef]

you must not play rust much.

[unkempt flame]

I probably have more hours u kid

Cap

[valid reef]

👍🏻

[unkempt flame]

Link ur steam to discord

[short ore]

/ticket

[marble mantle]

Hey, @short ore

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[short ore]

!appeal

[marble mantle]

Hey, @short ore

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rich wyvern]

@valid reef dont u play with taunted or some shit

u playing right now..?

LMAO

LMAO

thats fucked

bro was solo and said fuck this imma toggle

[agile mortar]

I was VPN ban Who can help me

[rich wyvern]

thats funny im waiting for a cheater to get banned

[barren basalt]

!appeal

[marble mantle]

Hey, @agile mortar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[rich wyvern]

possible*

[agile mortar]

@barren basalt 我被VPNban了 能帮我解一下吗

[drifting iris]

/ticket

[marble mantle]

Hey, @drifting iris

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[barren basalt]

上诉哦 谢谢

[agile mortar]

已经上诉了

[barren basalt]

那就等待管理员 他们会收到的

[agile mortar]

好吧

[barren basalt]

祝您生活愉快

[agile mortar]

谢谢

[barren basalt]

[stone ridge]

crazy

still aint open my shit

[silk trench]

any admins on the 2x vanilla?

@lilac nova

sorry to 2 @ u i just need help on the double. my gun fell through my foundation

[floral forge]

!apeak

!appeal

[marble mantle]

Hey, @floral forge

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[empty yarrow]

Can a mod look at global chat messages on us 10x no bps from a clan named flake please

ASAP please

[unborn tendon]

!appeal

[marble mantle]

Hey, @unborn tendon

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[dreamy minnow]

!ticket

[marble mantle]

Hey, @dreamy minnow

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[potent quest]

need help

/ticket

[marble mantle]

Hey, @potent quest

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[modern stirrup]

i open a tick about 8hrs ago on payment support and still have nothing

ticket*

[gloomy pulsar]

Luke is the money man so you will probs have to wait till he is awake/sees it

[devout badger]

need help did a thing with the thing and miss clicked leave team

[slow birch]

Whats the issue sorry buddy

So you have left your team?

[devout badger]

i miss clicked leave team by mistake i wanted to know if it was ok to rejoin i hear something about it being a rule or something

[slow birch]

you are free to join the team as long as its not a rotation of player if you simply fudged it as said and they have not replaced you then you will be ok

[devout badger]

ok cool didnt want to break any rule so had to ask

[slow birch]

No worries at all

[quaint patrol]

Hey Angel only certain staff deal with VIP issues, They will respond to your payment support ticket as soon as possible

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[worldly gate]

/ticket

[marble mantle]

Hey, @worldly gate

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[worldly gate]

!appeal

[marble mantle]

Hey, @worldly gate

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[jaunty parrot]

!appeal

[marble mantle]

Hey, @jaunty parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[fiery flame]

have proof of teaming mods i have video evidence of them talking

[hexed nimbus]

!report upload the clip to streamable and include the link in the ticket

[marble mantle]

Hey, @fiery flame

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[graceful finch]

hi server is kicking me becose i have a bloody mouse but i havn't bloody mouse

i have proofs and video

[fiery flame]

okay

[hexed nimbus]

its eac kicking you not the server you need to speak with them as we cant help you with this issue. all i can say personaly is for you to make sure all bits of software are removed and try again.

[graceful finch]

okey thx

[hot blade]

How do i appeal for an exceeding group limit ban?

[hexed nimbus]

!APPEAL

[marble mantle]

Hey, @hot blade

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[hot blade]

So i'm having an issue with the ban appeal, it says I havent been banned

[hexed nimbus]

did you click mute appeal ?

[hot blade]

No, it's on ban appeal. And it's been roughly 10 or so mins now.

[hexed nimbus]

if its still the same after refreshing the page in about 10 m ( so refresh the page in 10 min from now ) then submit it as a mute appeal and mention its for a ban

[hot blade]

I'm just really confused because I was banned for exceeding group limit even though its only been me and my friend playing this whole time. And alright.

[hexed nimbus]

ddi you take over a base or get a base from somebody ??

[hot blade]

I think its from me reauthing on a tc after someone raided my base

[hexed nimbus]

always destroy it never auth on it as now you got banned for teamlimit

[hot blade]

Oh alright, so is there anyway that it may get appealed or is that up to the admins?

[hexed nimbus]

well its a ban for duration of the wipe normaly and a appeal can take 3 days

[hot blade]

Well crap.

[pulsar aurora]

/auth

[marble mantle]

Hey, @pulsar aurora

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.link/
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Note: We are aware of the issues with Youtube and Twitch linking and are working on a fix!

[wide trench]

i need help but the ingame /ticket isnt working for me

[slow birch]

when you are doing /ticket in game what is happening

[wide trench]

it says unknows cmd

but i cn ask here i guess

[slow birch]

You do need to do "/ticket add (put all detail here as much as you can to help)"

[wide trench]

ah ok or can i pv message you it will be easier

[slow birch]

If its related to players cheating or any game related bugs that need to be handled in game then the ticket system is what is needed to be used then an admin will pick it up.

[wide trench]

ok its a personal thing

ill do a ticket

ticket isnt working

wait ik why

im on the wrong disc server

[slow birch]

That will explain it lol

[wide trench]

lol sorry

[slow birch]

no issue at all hope you get the support where you need it

[tepid lava]

how long does it take till someone checks my ban appeal bc it said one hour ban now i have to wait for someone to check my unban which is weird so am i doing something wrong or

[compact parcel]

1-3 buisness days

[tepid lava]

but i get an in game ban for an hour and have to wait 1 to 3 days

@compact parcel is it meant to be like that

not trying to be anooying i was just abt to go do oil with friends and it kinda annoying

[compact parcel]

All appeals are responded to within 1-3 buisness days, and after looking into your ban, it was a correct ban, so you would have to wait the punishment length out either way

[tepid lava]

@compact parcel oh the aut unban thing was buggy i checked thingy and it letting me back in now i was just wonderign bc i had already waited the 1hr

[hybrid plover]

! appealcn

[marble mantle]

Hey, @hybrid plover

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upper escarp]

!appealcn

[marble mantle]

您好, @hybrid plover

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[deft merlin]

! appealcn

!appealcn

[marble mantle]

您好, @deft merlin

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[near halo]

how can i unlink my old discord

[rugged mason]

!unlink

[marble mantle]

Hey, @near halo

To unlink your accounts, follow the steps below:
https://files.rustoria.co/s4k9G8qGZ5dQKnbSNnBqeEmQUAUy44PZ.mp4

[deft merlin]

Why should I wait 7 days for my account to be broken, if I am not even a cheater, especially since I did not know that the guy on my team was using a cheat!

[near halo]

how long does it usually take for an admin to respond?

[rugged mason]

you should wait 7 days because you playing with hacker

[near halo]

mostly a caution action pretty sure

[deft merlin]

How was I supposed to know he was a cheater? We added them so as not to kill each other. After that we were all banned, I do not want to wait 7 days for unbanning, because this is not my fault, please unban me!

[near halo]

his actions if he seemed sus you shoudl've kick him

[rugged mason]

I don’t know much about this, but it won’t be long

[near halo]

1-3 days?

[hexed nimbus]

dont add randowms next time now you see whathappens its not realy a good idea just to invite anybody you dont know

[hexed nimbus]

ban appeals can take between 1 and 3 business days indeed

[deft merlin]

We did not play together with him, he was just in a team with his friend, we lived nearby, so as not to kill each other, made peace. They did not help us in any way, and we, just the world

[near halo]

still u were on a team with him

[hexed nimbus]

you are in a team there for associated with him and there for you get banned for playing with a hacker if you feel its unjustified make a appeal and wait for a outcome of that

[rugged mason]

你是中国人吗

[deft merlin]

they were friendly, Russian guys, behaved like ordinary players

[near halo]

most people who play with hackers know they are hacking that's why they ban the whole team + if the hacker comes back he will have your loot to play with

if he comes back on another acccount you may give him stuff

[near halo]

its an unlink request not ban appeal

[rugged mason]

If we do this, then players will team up with hackers in the future and they will abuse this reason

[deft merlin]

my team and I filed an appeal, it was rejected, we were given an unban after 7 days. This does not suit me, because I cannot play on other servers, I love rustoria, I cannot wait any longer, there are 5 days left

[drifting mantle]

where do i report a hacker?

or create a ticket

[rugged mason]

!ticket

[marble mantle]

Hey, @drifting mantle

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[near halo]

just wait the days out play on other servers for a bit

[drifting mantle]

thanks

[rugged mason]

no problem

[near halo]

play for a single wipe on another server its only 5 days

[slow birch]

Hey buddy, you are pretty lucky that its a 7 day ban and then you will be able to play on the server again.

[near halo]

i got banned for a month on another server i playd on other servers

just wait the 5 days its not that long

[deft merlin]

yes, I do not like playing on other servers, all my hours (700) were played on rustoria

[near halo]

just play on another server for the time being u wont be unbanned

not that hard

[deft merlin]

You understand me, I couldn't possibly know that he was a cheater, they played by themselves, flew in a helicopter, how could I understand that he was cheated? what nonsense, I shouldn't suffer because of him

[near halo]

YOU were PLAYING with a HACKER it doesn't matter if you knew or not

[upper escarp]

Hey, lets all be chill :)

[deft merlin]

Yes, this punishment is unjust!

[near halo]

its justified you were playing with a hacker

stop trying to argue it you will get a longer suspension time most probably

[deft merlin]

so if I knew that he was a cheater, I would not play with him, sent a report on him

[hexed nimbus]

please if you have no more questions we can help you with them please move to #general

[slow birch]

Any way we are not talking about support issues now so let move the chat to #general please.

[humble vessel]

i bought VIP on RTG with credits

but i dont have it after a few days now

[hexed nimbus]

#payment-support

[near halo]

question how long does a unlink request usually take?

[low hornet]

Admin, there a cheater team over US medium, which maybe live in G8, this cheater kill all around with headshot, and he has been banned already at least 3 ACC. Now he named ABC, steam ID is 76561198892278567. Really disturbed other good players.

[hexed nimbus]

!report

[marble mantle]

Hey, @low hornet

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[low hornet]

and thanks for all of your support

[lone mortar]

Whenever an administrator can get around to it. Not long usually

[low hornet]

alright, will do

[near halo]

ok no problem

[low hornet]

thanks again

[lone mortar]

Np 😊

[near halo]

once i lost 300 rockets and 175 c4 to a cheater it took the staff on that server 5h to ban him

not this one another

[lone mortar]

It could take longer or shorter. Depends on the availability of the administrators online at the time.

[prime merlin]

Is the trio 5x us sever up having a hard time finding it ?

[upper escarp]

The US servers are having their daily restart :)

[prime merlin]

thanks for the info

[upper escarp]

[shrewd cloak]

!appeal

[marble mantle]

Hey, @shrewd cloak

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[shrewd cloak]

i made a appeal a while back not knowing that i had to be banned for 180 days but now that i am past the 180 day mark i cant appeal and i am past the 180 days and no other game bans so shouldnt i be able to appeal my ban?

[rugged mason]

hey,can you give me your steam profile

[shrewd cloak]

yes

This is my current account https://steamcommunity.com/profiles/76561199172614503/
And this is proof of the 180 day ban https://steamcommunity.com/profiles/76561198799224403/

[rugged mason]

What does the appeal page show

[shrewd cloak]

it says its denied and the decision is final but i feel like since i wasnt at the 180 days and didnt know that was the rule i should be given another appeal

[atomic quartz]

how do we get into a voice call with an admin

[wispy loom]

I can take a look for you

[shrewd cloak]

ok thank you

@wispy loom can we get in a support vc?

[rugged mason]

What problem did you encounter

[wispy loom]

https://discord.gg/vhk7jcBr

[opaque inlet]

when wipe on server [US] rustoria.co 2x vanilla?

[upper escarp]

Check #oldserverinfo

[normal roost]

Monday and Thursday at 3pm

[dapper silo]

Hey so IM trying to unlick my discord and it says waiting for admin approval Im tryna link my discord to my main acc

unlink*

[hexed nimbus]

dm me

the did as it states denied what was the ban for in the first place ?

[near halo]

I need help regarding some sort of kick I continually get on the servers. Every single time I join a Rustoria server, I get kicked for "Scripting". Any sort of ideas on what the reason could be?

[upper escarp]

That is a ban for using scripts

[near halo]

But I don't any any clients or any sort of cheat

[upper escarp]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[upper escarp]

Please make an appeal

[near halo]

But it still doesn't answer on why this happened. Does this sort of ban or kick resolve around having softwares like the Corsair Software for headset settings and stuff? read about it on reddit

[stone hedge]

can any admin come to support channel

[gloomy pulsar]

what for

what is your problem im ight be able to help in here

[loud iron]

вопрос кого-то разбанивают за игру с читером вообще?

[normal roost]

He’s being helped

[normal roost]

No, it usually revolves around recoil and in human macros

[near halo]

So its basically a compliment? xd

[normal roost]

If you want to put it that way, yes 🤣

As long as you make an appeal and you truly haven’t done anything you should be unbanned or ban reduced

[near halo]

alright, I haven't played any rust in a few months so it kind of confused me when i couldn't join any servers

[jagged sonnet]

how do i make an appeal im abit confused on a irl threat ban?

[zealous kettle]

!appeal

[marble mantle]

Hey, @jagged sonnet

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[small nacelle]

I’m banned for cheating when I was streaming lmao

[quasi crest]

!appeal

[marble mantle]

Hey, @small nacelle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[cursive crest]

YO whats good Rustoria admins, can you appeal my ban already, good looks.

[lone mortar]

If you've already made an appeal it can take 1-3 days, sometimes shorter, sometimes longer. It varies case by case and admin by admin. Please be patient.

[cursive crest]

if i give you 5 dollars will you unban me right now?

[lone mortar]

Nope. We don't take any compensation for unbans. Just need to be patient.

[cursive crest]

ight. love you

[lone mortar]

[plucky vault]

!ticket

[marble mantle]

Hey, @plucky vault

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[plucky vault]

/ticket

[marble mantle]

Hey, @plucky vault

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[lone mortar]

@plucky vault You'll want to type that command in-game

[plucky vault]

I have a question about how to view player statistics

[lone mortar]

We have a leaderboard at https://rustoria.co/leaderboards

You can view all statistics there for any player that has played on our servers.

[hexed nimbus]

LB currently not working as it should but is being worked on.

[lone mortar]

Check announcements. Ryan fixed it this morning 😉

[hexed nimbus]

like 2,5h ago hehehe as its your morning not mine my morning it was still broken

[lone mortar]

Yeah lol, it's 8 pm there? Lmao

[left ravine]

when and what time will the wipe be on rustoria eu long?

[quasi crest]

#oldserverinfo

[upper escarp]

Please make a mute appeal and state it is for a ban.

There have been problems with the appeal system that are being fixed asap

[coarse nymph]

is there any available Admins that can help me?

[timber bridge]

Not an admin but how can I help?

[coarse nymph]

its bout my ban

[timber bridge]

Have you appealed?

[coarse nymph]

yes i have been banned for 6 months and he said 22/12/2021 make another ticket but i cant in rustoria.ban

[wispy loom]

!steamid

[marble mantle]

Hey, @coarse nymph

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse nymph]

76561198092265727

[manic kettle]

Hey I'm still waiting for a reply on an appeal and it's been 3days. Can I get any help? It's an association ban sadly.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

DM me.

[near halo]

bro i got false banned and they denied me apeal even tho it happened before and they accepted it

i wasent even hacking either thats the thing

[timber bridge]

We don't deny appeals without a reason. If it was denied I'm afraid it's final.

[near halo]

yea i know that but i got banned 2 orso months ago and it was a false ban and i got unbanned and i played other rustoria servers for a while and then it happened again so of course i did a apeal and it got deied and i gotfalse banned

[manic kettle]

Sounds like your going in circle. Doesn't seem like they'll budge on your ban. They believe you are hacking and that's final. @near halo you should just move on.

[timber bridge]

The first time did you speak with someone?

[near halo]

yes and i spoke with the same person this time

[timber bridge]

Sounds like the ban will be staying then, if you spoke with them already and they aren't budging then the ban is indeed final. As I stated appeals are not denied without a reason.

[near halo]

it was a support member like yourself i talked to

nd he had the same thing happen to him

[potent quest]

why was my tickete

clsoed with no response

[timber bridge]

Who was it you spoke with?

[timber bridge]

#payment-support Ticket?

[near halo]

i cant find him he either changed his name or he sint a mod anymore bu one of the guys i talked to the second time not the guy that had t happen to him but another guy was mighty mike

[timber bridge]

You have only been in our discord for 15 minutes... I doubt you had time to speak to him without me seeing.

[near halo]

i had another account same name but differnent profile pic it got hacked

[timber bridge]

Either way, the appeal was denied and that is final.

[near halo]

ok this server isnt even that good anyways you guys dont understand and false ban people

[timber bridge]

Feel free to leave us #feedback-suggestions 🙂

[tawny anvil]

i need to unlink my discord account becasue i linked the wrong one i need to link the one im on so i can get kit booster

[near halo]

hello friendly friendly

[hearty crown]

We went to raid ct and the host gave our team the password. We also locked the house. Later, when we came to our own house, we were banned. I want our ban to be opened and examined

my nick name is GOFRETY

CLAN tag is AGA

@wispy loom

@balmy cypress

[timber bridge]

DM me.

[terse crown]

!appeal

[marble mantle]

Hey, @terse crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[timber bridge]

!appeal

[marble mantle]

Hey, @hearty crown

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.link/ you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 days but can be more or less based on the situation.

[terse crown]

any admins on

no

????

im in the waiting room move me or join if u have time

[silk nebula]

Hello I’m not an admin and can’t do voice now but feel free to dm your issues

[terse crown]

i made an appeal but im still baned

im a long time vip member and was baned because one member of a village i was in was hacking i would like to play on wipe day

[wispy loom]

!steamid

[marble mantle]

Hey, @terse crown

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[terse crown]

i didnt know he was hacking

[silk nebula]

Cheers

[pine schooner]

I bought a pvp kit in 10x and its not working

[hexed nimbus]

Did you relog and did you check you got if for the right 10x. As we have a EU and a US

[pine schooner]

yes

I can send the screenshot

[hexed nimbus]

#payment-support as there is only 2 people that handle payment issues so I can’t assist you any further make a ticket there.

[sharp oak]

report a player?

[marble mantle]

Hey, @sharp oak

To correctly report a rulebreaker on our servers please use the following method:
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in a ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your /ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your /ticket.

If you are banned and want to appeal, please use !appeal in Discord.

[sharp oak]

bruh in game

[silk nebula]

Yes please do it in-game /ticket add (your report details)

[sharp oak]

what if I cannot do it in game?

[timber bridge]

Why cannot you do it in-game?